Sun Fire X2100 M2 Server Service Manual

Sun Fire™ X2100 M2 Server
Service Manual
Sun Microsystems, Inc.
www.sun.com
Part No. 819-6591-11
December 2006, Revision A
Submit comments about this document at: http://www.sun.com/hwdocs/feedback
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Please
Recycle
Contents
Preface
1.
Sun Fire X2100 M2 Server Overview
1–1
1.1
Features
1.2
Operating System and Software
1.3
1.4
1.5
2.
vii
1–2
1–3
1.2.1
Preinstalled Software
1–3
1.2.2
Supported Operating Systems
1.2.3
Tools and Drivers CD Software
1.2.4
System Management
1–4
Hardware System Overview
1–5
1.3.1
Front and Back Panels
1.3.2
Internal Components
1–3
1–4
1–5
1–7
Powering On and Powering Off the Server
1–8
1.4.1
To Apply Standby Power for Initial Service Processor
Configuration 1–8
1.4.2
Powering On Main Power Mode
1.4.3
Shutting Down Main Power Mode
1.4.4
Clearing the CMOS
1–9
1–10
Customer-Orderable Components
Troubleshooting
1–9
1–10
2–1
iii
2.1
Troubleshooting Overview
2.2
Performing Visual Inspections
2.3
3.
Performing an External Visual Inspection
2–3
2.2.2
Performing an Internal Visual Inspection
2–3
Troubleshooting Procedures
3–1
3–2
Accessing the Pc-Check Diagnostics Software
3.2
System Information Menu Options
3.3
Advanced Diagnostics Tests Menu Options
3.3.1
iv
2–4
Pc-Check Diagnostics Overview
3.1.1
4.
2–2
2.2.1
Performing Diagnostics
3.1
2–2
Testing the Hard Disk
3–2
3–3
3–4
3–6
3.4
Immediate Burn-in Testing
3–7
3.5
Deferred Burn-in Testing
3.6
Create Diagnostic Partition Option
3–9
3–10
3.6.1
Removing Existing Partitions From a Hard Disk
3.6.2
Adding a Diagnostic Partition to the First Bootable Disk
3.6.3
Creating a Log File on the Diagnostic Partition
3.6.4
Accessing the Diagnostic Partition on a Red Hat Linux System
13
3.6.5
Accessing the Diagnostic Partition on the
Solaris 10 Operating System 3–15
3.6.6
Accessing the Diagnostic Partition on the Windows Server 2003
Operating System 3–16
3.7
Show Results Summary
3.8
Print Results Report
3.9
About Pc-Check
3.10
Exit to DOS
3–17
3–18
3–18
3–19
Maintaining the Sun Fire X2100 M2 Server
Sun Fire X2100 M2 Server Service Manual • December 2006
4–1
3–11
3–12
3–12
3–
4.1
Tools and Supplies Needed
4.2
Installation Precautions
4–1
4–2
4.2.1
ESD Precautions
4–2
4.2.2
Preinstallation Instructions
4.2.3
Postinstallation Instructions
4–2
4–3
4.3
Powering Off the Server and Removing the Cover
4.4
Locations of Server Components
4.5
Component Replacement Procedures
4.5.1
4.5.2
4.5.3
4.5.4
4.5.5
4.5.6
4.5.7
Replacing the I/O Board
4–3
4–5
4–6
4–7
4.5.1.1
Removing the I/O Board
4.5.1.2
Installing the I/O Board
4–7
4–8
Replacing the PCIe Card and Riser Assembly
4–9
4.5.2.1
Removing the Riser Assembly and PCIe Card
4.5.2.2
Installing the PCIe Card and Riser Card Assembly
10
Replacing a Hard Disk Drive and Carrier
4–12
4.5.3.1
Removing an HDD and Carrier
4–12
4.5.3.2
Installing an HDD and Carrier
Installing a LSI PCIe Card and Cables
4–9
4–13
4–14
4.5.4.1
Installing the LSI Card to Support SAS Hard Drive
Installation 4–14
4.5.4.2
Installing the LSI Card to Support SATA RAID
Removing and Installing an ODD Drive Assembly
4–17
4–19
4.5.5.1
Removing an ODD Drive Assembly
4–20
4.5.5.2
Installing the ODD Drive Assembly
4–21
Replacing an Air Duct
4–
4–22
4.5.6.1
Removing the Air Duct
4.5.6.2
Installing the Air Duct
Replacing the Power Supply
4–22
4–23
4–24
Contents
v
4.5.8
4.5.9
4.5.10
4.5.11
4.5.12
4.5.7.1
Removing a Power Supply
4.5.7.2
Installing a Power Supply
Replacing the Single Fan
4–24
4–25
4–26
4.5.8.1
Removing the Fan
4.5.8.2
Installing the Fan
4–26
4–27
Replacing the Dual Blower Module
4–28
4.5.9.1
Removing the Dual Blower Module
4.5.9.2
Installing the Dual Blower Module
Replacing Memory Modules
DIMM Population Rules
4.5.10.2
Removing a DIMM
4.5.10.3
Installing a DIMM
4–33
Replacing the System Battery
4–35
4–31
4–31
4.5.11.1
Removing the System Battery
4.5.11.2
Installing the System Battery
Replacing a CPU and Heatsink
4–35
4–37
4–38
4.5.12.1
Removing a CPU and Heatsink
4.5.12.2
Installing a CPU and Heatsink
Replacing Cables
4.5.14
Replacing the Motherboard
4–38
4–40
4–43
4–44
4.5.14.1
Removing the Motherboard
4.5.14.2
Installing the Motherboard
A. System Specifications
4–45
4–46
A–1
B. Using the Tools and Drivers CD
B–1
C. Installing the Server Into a Rack With Optional Slide Rails
vi
4–29
4–31
4.5.10.1
4.5.13
4–29
Sun Fire X2100 M2 Server Service Manual • December 2006
C–1
Preface
The Sun Fire X2100 M2 Server Service Manual provides a detailed description of the
hardware and software applications that support the Sun Fire X2100 M2 Server. This
book is intended for system administrators, network administrators, and service
technicians who have an understanding of server hardware and software.
How This Book Is Organized
Chapter 1 provides an overview of the Sun Fire X2100 M2 Server.
Chapter 2 contains information about troubleshooting the server.
Chapter 3 provides information about diagnostics.
Chapter 4 describes how to remove and replace components.
Appendix A contains information on system specifications.
Appendix B provides information on using the Sun Fire X2100 M2 Server Tools and
Drivers CD.
Appendix C describes how to instructions on install the server into a rack with
optional slide rails.
vii
Typographic Conventions
Typeface1
Meaning
Examples
AaBbCc123
The names of commands, files,
and directories; onscreen
computer output
Edit your.login file.
Use ls -a to list all files.
% You have mail.
AaBbCc123
What you type, when contrasted
with onscreen computer output
% su
Password:
AaBbCc123
Book titles, new words or terms,
words to be emphasized.
Replace command-line variables
with real names or values.
Read Chapter 6 in the User’s Guide.
These are called class options.
You must be superuser to do this.
To delete a file, type rm filename.
1 The settings on your browser might differ from these settings.
Related Documentation
For a description of the document set for the Sun Fire X2100 M2 server, see the Where
To Find Documentation sheet that is packed with your system and also posted at the
product's documentation site. See the following URL:
http://www.sun.com/documentation
Translated versions of some of these documents are available at the web site
described above in French, Simplified Chinese, Traditional Chinese, Korean, and
Japanese. English documentation is revised more frequently and might be more upto-date than the translated documentation.
For all Sun hardware documentation, see the following URL:
http://www.sun.com/documentation
For Solaris and other software documentation, see the following URL:
http://docs.sun.com
viii Sun Fire X2100 M2 Server Service Manual • December 2006
Documentation, Support, and Training
Sun Function
URL
Description
Documentation
http://www.sun.com/documentation/
Download PDF and HTML documents,
and order printed documents.
Support and
training
http://www.sun.com/support/
http://www.sun.com/training/
Obtain technical support, download
patches, and learn about Sun courses.
Third-Party Web Sites
Sun is not responsible for the availability of third-party web sites mentioned in this
document. Sun does not endorse and is not responsible or liable for any content,
advertising, products, or other materials that are available on or through such sites
or resources. Sun will not be responsible or liable for any actual or alleged damage
or loss caused by or in connection with the use of or reliance on any such content,
goods, or services that are available on or through such sites or resources.
Warranty
For specific details regarding your warranty, visit:
http://www.sun.com/service/support/warranty/index.html
Preface
ix
Sun Welcomes Your Comments
Sun is interested in improving its documentation and welcomes your comments and
suggestions. You can submit your comments by going to:
http://www.sun.com/hwdocs/feedback/
Please include the title and part number of your document with your feedback. The
part number of this Sun Fire X2100 M2 Server Service Manual is 819-6591-11.
x
Sun Fire X2100 M2 Server Service Manual • December 2006
CHAPTER
1
Sun Fire X2100 M2 Server Overview
This chapter provides an overview of the Sun Fire X2100 M2 server, as well as
power-on and power-off procedures and information about installing components.
The following sections are included in this chapter:
■
Section 1.1, “Features” on page 1-2
■
Section 1.2, “Operating System and Software” on page 1-3
■
Section 1.3, “Hardware System Overview” on page 1-5
■
Section 1.4, “Powering On and Powering Off the Server” on page 1-8
■
Section 1.5, “Customer-Orderable Components” on page 1-10
1-1
1.1
Features
TABLE 1-1 lists the system’s key components.
TABLE 1-1
1-2
Sun Fire X2100 M2 Server Features
Component
Description
CPU
• One dual-core AMD Opteron 1000 series processor
• Processor frequencies: 1.8 GHz and faster
• Up to 1 MB level 2 cache
Memory
• Four DIMM slots
• Each DIMM socket on board supports 512 MB, 1 GB, or 2 GB
unbuffered DDR2 DIMM modules.
• Up to 8 GB total memory supported
Media storage
Optional DVD-ROM or DVD-RW
Hard disk drives
Up to two SATA or SAS 3.5-inch optional disk drives with NVIDIA
and LSI RAID supported (LSI PCIe card needed)
Power supply
345W PSU
Network I/O
Four 10/100/1000BASE-T Gigabit Ethernet ports
PCI I/O
Optional PCI-Express (PCIe) riser card with two 8-lane slots,
supporting low profile, half length PCIe cards up to 25W
Other I/O
• Four USB 2.0 connectors on the back panel and two on the front
panel
• Onboard 2D/3D graphics controller with HD15 connector
• One serial RS232 port with DB9 connector
System management
Onboard IPMI 2.0 compliant service processor with Embedded
Lights Out Manager
Sun Fire X2100 M2 Server Service Manual • December 2006
1.2
Operating System and Software
This section describes the operating system and additional software that is
supported for the Sun Fire X2100 M2 server.
1.2.1
Preinstalled Software
If you ordered a hard drive with your Sun Fire X2100 M2 server, the hard drive
might have the Solaris™ 10 6/06 Operating System with Java™ Enterprise System
(Java ES) installed, as well as Sun™ Studio 1l developer software.
For information on configuring the preinstalled Solaris 10 OS for the Sun Fire X2100
M2 server, refer to the Sun Fire X2100 M2 Server Installation Guide, 819-6589.
For further information on the Solaris 10 OS, see the Solaris 10 OS documentation at:
http://docs.sun.com
1.2.2
Supported Operating Systems
The following operating systems (or later versions) are supported for the Sun Fire
X2100 M2 server:
■ Solaris 10 Operating System (6/06 or later version) with Sun Java Enterprise
System (Java ES)
■ Red Hat Enterprise Linux 3 (Update 7 or later) 32- and 64-bit (ES and AS)
■ Red Hat Enterprise Linux 4 (Update 3 or later) 32- and 64-bit (ES and AS)
■ SUSE Linux Enterprise System 9, (SP 3 or later) 64-bit (SUSE-certified)
■ SUSE Linux Enterprise System 10
■ Windows 2003 (SP 1 or later) 32- and 64-bit Standard Server (WHQL-certified)
See the Sun Fire X2100 M2 Operating System Installation Guide, 819-6592, and the
product-specific documentation for instructions on installing these operating
systems.
If you want to run Red Hat Enterprise Linux 3 or 4 or SUSE Linux Enterprise System
9 on the Sun Fire X2100 M2 server, you can order it from the from the following web
site:
http://wwws.sun.com/software/linux/index.html
Chapter 1
Sun Fire X2100 M2 Server Overview
1-3
Support for additional operating systems will be available after the initial release of
the Sun Fire X2100 M2 servers. Go to the following URL for information about the
operating systems currently supported:
http://sun.com/servers/entry/x2100/
After installing the operating system, refer to the Sun Fire X2100 M2 Server Operating
Server Installation Guide, 819-6592, for further information on updates and drivers
that need to be installed.
1.2.3
Tools and Drivers CD Software
The Sun Fire X2100 M2 Server Tools and Drivers CD, included with the server,
contains drivers for operating system installation, LSI and NVIDIA RAID drivers,
BIOS/BMC flash utilities, diagnostics software, Windows Remote Installation
Service (RIS) files, and Broadcom NetXtreme software.
For more information on using the Tools and Drivers CD software, see Appendix B.
1.2.4
System Management
An IPMI 2.0-compatible service processor with Embedded Lights Out Manager
(LOM) is integrated onto the Sun Fire X2100 M2 server motherboard. See the
Embedded Lights Out Manager Administration Guide, 819-6588, for more information on
system management.
1-4
Sun Fire X2100 M2 Server Service Manual • December 2006
1.3
Hardware System Overview
The following sections describe the hardware orientation and features of your Sun
Fire X2100 M2 server.
1.3.1
Front and Back Panels
FIGURE 1-1 shows the front panel of the Sun Fire X2100 M2 server.
1
FIGURE 1-1
2
3 4
5
6
8
7
Front Panel
TABLE 1-2
Front Panel
Label
Button/LED/Port
Label
Button/LED/port
1
System identification button/LED
5
Optional hard disk drive 0
2
Fault LED
6
USB 2.0 connectors (2)
3
Power LED
7
Optional DVD drive
4
Power button
8
Optional hard disk drive 1
Chapter 1
Sun Fire X2100 M2 Server Overview
1-5
FIGURE 1-2 shows the back panel of the Sun Fire X2100 M2 server.
1
2
3
4
5
6
10
FIGURE 1-2
Back Panel
TABLE 1-3
Back Panel
7
8
9
Label
Connector/Slot
Label
Connector/Slot
1
Power connector
6
NVIDIA Ethernet connectors (LAN-2 left,
LAN-3 right)
2
Broadcom Ethernet connectors (LAN-0 top,
LAN-1 NET MGT bottom)
7
Serial management/DB9 RS-232 serial port
3
System identification LED
8
PCI-Express slots
4
Fault LED
9
Onboard HD15 video connector
5
Power LED
10
USB 2.0 connectors (4)
1-6
Sun Fire X2100 M2 Server Service Manual • December 2006
1.3.2
Internal Components
FIGURE 1-3 shows the locations of the components inside the Sun Fire X2100 M2
server.
3
2
4
5
6
1
7
12
FIGURE 1-3
11
9
10
8
Sun Fire X2100 M2 Server System Components
TABLE 1-4
Sun Fire X2100 M2 Server Internal Components
Label
Component
Label
Component
1
PCI-Express riser and cards
7
I/O board
2
Power supply
8
Single fan module
3
Optional hard drive 1
9
Air duct
4
Dual blower module
10
CPU/heatsink
5
Optional DVD drive
11
DIMM slots (4)
6
Optional hard drive 0
12
Battery
Chapter 1
Sun Fire X2100 M2 Server Overview
1-7
1.4
Powering On and Powering Off the
Server
You have to apply only standby power to the server at this point so that you can
perform initial configuration of the service processor. Procedures for powering on to
main power mode and for shutting down from main power mode are also included in
this section.
1.4.1
To Apply Standby Power for Initial Service
Processor Configuration
Use this procedure to apply standby power to the service processor (SP) before initial
configuration.
Caution – Do not operate the server without all fans, component heatsinks, air
baffles, and the cover installed. Severe damage to server components can occur if
operated without adequate cooling mechanisms.
1. Connect grounded AC power cord to the AC power connector on the back panel of
the server and to grounded AC power outlets.
Note – At this point, standby power is supplied only to the service processor and
power supply fans. You can proceed to Chapter 2 of this guide to begin initial
configuration. Do not apply main power to the rest of the server until you are ready
to install a platform operating system.
2. Continue with initial software setup tasks, as described in Sun Fire X2100 M2
Server Installation Guide.
1-8
Sun Fire X2100 M2 Server Service Manual • December 2006
1.4.2
Powering On Main Power Mode
● To power on main power for all server components:
a. Verify that the power cord has been connected and that standby power is on.
In standby power mode, the Power/OK LED on the front panel flashes. See
FIGURE 1-1.
b. Use a ballpoint pen or stylus to press and release the recessed Power button on
the server front panel.
When main power is applied to the full server, the Power/OK LED next to the
Power button lights and remains lit.
1.4.3
Shutting Down Main Power Mode
● To power off the server from main power mode, use one of the following two
methods:
■
Graceful shutdown: Use a ballpoint pen or stylus to press and release the Power
button on the front panel. This causes Advanced Configuration and Power
Interface (ACPI) enabled operating systems to perform an orderly shutdown of
the operating system. Servers not running ACPI-enabled operating systems will
shut down to standby power mode immediately.
■
Emergency shutdown: Press and hold the Power button for four seconds to force
the main power off and enter standby power mode. When the main power is off,
the Power/OK LED on the front panel will begin flashing, indicating that the
server is in standby power mode.
Caution – To completely power off the server, you must disconnect the AC power
cords from the back panel of the server.
Chapter 1
Sun Fire X2100 M2 Server Overview
1-9
1.4.4
Clearing the CMOS
You can use this procedure to clear the server's CMOS settings in the case of a
system hang.
For example, if the server hangs because of incorrect settings and will not boot, use
this procedure to invalidate the settings and reboot with the default settings.
1. Remove the AC power cord.
See FIGURE 1-2 for the location of the power cord connection.
2. Remove the battery for 30 seconds, then reinsert it.
See Chapter 4 for instructions on removing and replacing the battery.
3. Reinsert the AC power cord.
1.5
Customer-Orderable Components
You can order additional components and replacement parts for the Leo server.
Contact your local Sun sales representative for more information. For the most upto-date component information, see the components list on one of the following web
sites:
http://sunsolve.sun.com/handbook_pub/Systems/
1-10
Sun Fire X2100 M2 Server Service Manual • December 2006
CHAPTER
2
Troubleshooting
This chapter contains information on troubleshooting procedures and technical
support contacts.
The following sections are included in this chapter:
■
Section 2.1, “Troubleshooting Overview” on page 2-2
■
Section 2.2, “Performing Visual Inspections” on page 2-2
■
Section 2.3, “Troubleshooting Procedures” on page 2-4
2-1
2.1
Troubleshooting Overview
Before troubleshooting your specific server problem, answer the following questions:
■
■
■
■
■
What events occurred prior to the failure?
Was any hardware or software modified or installed?
Was the server recently installed or moved?
How long has the server exhibited symptoms?
What is the duration or frequency of the problem?
After you have assessed the problem and noted your current configuration and
environment, you can choose from several ways to troubleshoot your server:
2.2
■
Visually inspect your system as described in Section 2.2, “Performing Visual
Inspections” on page 2-2.
■
View the troubleshooting procedures in Section 2.3, “Troubleshooting Procedures”
on page 2-4 to see if any of them solve the problem.
■
Execute a diagnostics test as described in Chapter 3.
Performing Visual Inspections
Improperly set controls and loose or improperly connected cables are common
causes of problems with hardware components. When investigating a system
problem, first check all the external switches, controls, and cable connections. See
Section 2.2.1, “Performing an External Visual Inspection” on page 2-3.
If this does not resolve your problem, then visually inspect the system’s interior
hardware for problems, such as a loose card, cable connector, or mounting screw. See
Section 2.2.2, “Performing an Internal Visual Inspection” on page 2-3.
2-2
Sun Fire X2100 M2 Server Service Manual • December 2006
2.2.1
Performing an External Visual Inspection
1. Turn off the system and any attached peripherals (if applicable).
2. Verify that all power cables are properly connected to the system, the monitor, and
the peripherals, and check their power sources.
3. Inspect connections to any attached devices, including network cables, keyboard,
monitor, and mouse, as well as any devices attached to the serial port.
2.2.2
Performing an Internal Visual Inspection
1. Shut down the operating system, if necessary.
2. Disconnect the power cord from the back of the system.
3. Turn off any attached peripherals.
4. Remove the server cover, following the procedures in Section 4.2, “Installation
Precautions” on page 4-2.
Caution – Some components, such as the heatsink, can become extremely hot
during system operations. Allow these components to cool before handling them.
5. Verify that the components are fully seated in their sockets or connectors and that
the sockets are clean.
6. Verify that all cables inside the system are firmly attached to their appropriate
connectors.
7. Replace the top cover.
8. Reconnect the system and any attached peripherals to their power sources, and
then power them on.
Chapter 2
Troubleshooting
2-3
2.3
Troubleshooting Procedures
TABLE 2-1 lists problems that might arise as you use your server. Possible solutions
are listed for each problem. If the solutions listed here do not fix the problem, run
the appropriate diagnostic test (see Chapter 3).
TABLE 2-1
2-4
Troubleshooting Procedures
Problem
Possible solution
Server does not
power on when you
press the front panel
power button.
Keep notes on the following situations in case you need to call for
service:
• Is the power LED illuminated on the front of the system? (Ensure
that the power cord is connected to the system and to a grounded
power receptacle.)
• Does the wall outlet have power? Test by connecting another
device.
• Does the monitor sync within 5 minutes after power on? (The
green LED on the monitor stops flashing and remains
illuminated.)
Server powers on,
but the monitor does
not.
• Is the Power button for the monitor turned on?
• Is the monitor power cord connected to a wall outlet?
• Does the wall outlet have power? Test by connecting another
device.
CD or DVD does not
eject from the media
tray when you press
the Eject button.
• Move the mouse or press any key on the keyboard. The drive
might be in the low-power mode.
• Use the utility software installed on your server to eject the CD.
Server does not
power off when the
front panel power
button is pressed.
• Try all of the power-off options shown in Section 1.4.3, “Shutting
Down Main Power Mode” on page 1-9.
• If the server still does not power off, disconnect the power cable
from the rear of the chassis.
The network status
indicator does not
light up.
• Check the cabling and network equipment to make sure that all
cables are correctly seated.
• Reinstall the network drivers.
An external device
connected to a USB
connector does not
work.
• Reduce the number of external devices connected to a USB hub.
• Refer to the documentation that comes with the device.
Sun Fire X2100 M2 Server Service Manual • December 2006
TABLE 2-1
Troubleshooting Procedures (Continued)
Problem
Possible solution
System cannot read
the hard disk
information.
Do the following:
1. Turn off the server by pressing the Power button.
2. Remove the top cover.
3. Check to make sure that the power and data cables are connected
to the disk drive and that the pins in the cable and connector are
not bent.
4. Check to make sure that the drives are cabled properly for the
hard drive format. See Chapter 4 for information on hard drive
cabling for SAS and SATA formats.
5. Replace the top cover.
6. Turn on the server.
System cannot read
the CD information.
Check the following:
• Are you using the correct type of CD?
• Is the CD properly inserted into the drive?
• Is the CD clean and unscratched?
• Are the cables connected to the DVD-ROM drive?
Keyboard or mouse
does not respond to
action.
• Verify that the mouse and keyboard cables are connected to the
on-board USB 2.0 connectors on the server.
• Verify that the server is powered on and that the front power LED
is illuminated.
Server appears to be
in low-power mode,
but the Power
button LED does not
blink.
The power-indicator LED only blinks when all server components
are in low-power mode. A tape drive might be connected to your
server. Because tape drives do not enter low-power mode, the
power-indicator LED does not blink.
Hung or frozen
server: No response
from mouse or
keyboard or any
application.
Try to access your system from a different server on the network:
7. On another system, type ping IP_address_of_X2100
8. If a response is returned, then try logging in to the Sun Fire X2100
M2 server using either telnet, ssh, or rlogin.
9. If you successfully log in, list the running processes using the ps
command.
10.Stop any processes that look unresponsive or should not be
running, by using the kill process_ID command.
11.Check the responsiveness of the Sun Fire X2100 M2 server after
each process is stopped.
If the above procedure does not work, power cycle the server:
1. Press the Power button to power off the server and wait 20-30
seconds.
2. Press the Power button again to power the system back on.
Chapter 2
Troubleshooting
2-5
TABLE 2-1
2-6
Troubleshooting Procedures (Continued)
Problem
Possible solution
No video is
displayed on the
monitor screen.
Check the following:
• Is the cable connected to the video connector?
• Does the monitor work when connected to another system?
• If you have another monitor, does it work when connected to the
original system?
• If, after POST and BIOS complete, you no longer see video output
on your monitor and only see a flashing cursor, check the
configuration of the operating system to determine if it is
configured to redirect its output exclusively over the serial line.
External device is
not working.
• Check the documentation that came with the device to see if any
device drivers must be installed.
• Ensure that the cables for the external device are firmly connected
and that the pins in the cable and connector are not bent.
• Power off the system, reattach the external device, and power on
the system.
Newly installed
memory is not
detected.
• Make sure that the memory is properly seated on the DIMM
sockets.
• Move the memory to the other DIMM socket to determine
whether the socket is defective.
• Make sure that you are using 512 MB, 1 GB, or 2 GB registered
DDR2 modules with 3.05 cm max. height.
Sun Fire X2100 M2 Server Service Manual • December 2006
CHAPTER
3
Performing Diagnostics
This chapter assists you with using the Diagnostics application on the Sun Fire
X2100 M2 Server Tools and Drivers CD that is packaged with your system.
Diagnostic output is accessible on systems that are running supported Linux or
Solaris operating systems. If you are having specific problems with your system, use
the Pc-Check Diagnostics software to diagnose and resolve these issues.
The following sections are included in this chapter:
■ Section 3.1, “Pc-Check Diagnostics Overview” on page 3-2
■ Section 3.2, “System Information Menu Options” on page 3-3
■ Section 3.3, “Advanced Diagnostics Tests Menu Options” on page 3-4
■ Section 3.4, “Immediate Burn-in Testing” on page 3-7
■ Section 3.5, “Deferred Burn-in Testing” on page 3-9
■ Section 3.6, “Create Diagnostic Partition Option” on page 3-10
■ Section 3.7, “Show Results Summary” on page 3-17
■ Section 3.8, “Print Results Report” on page 3-18
■ Section 3.9, “About Pc-Check” on page 3-18
■ Section 3.10, “Exit to DOS” on page 3-19
3-1
3.1
Pc-Check Diagnostics Overview
Sun Fire X2100 M2 server diagnostics are contained in the DOS-based Pc-Check
utility. This program can be accessed and executed only from the Sun Fire X2100 M2
Server Tools and Drivers CD. Pc-Check was designed to detect and test all
motherboard components, ports, and slots.
If you encounter any hardware-related error message (such as memory errors or
hard disk errors) on your Sun Fire X2100 M2 server, run one of the following:
■
Advanced Diagnostics Test: A specific hardware component test
■
Immediate Burn-in Test: A Sun Fire X2100 M2 server diagnostic test script
The following procedure describes how to access these test options from the Sun Fire
X2100 M2 Server Tools and Drivers CD.
3.1.1
Accessing the Pc-Check Diagnostics Software
1. Do one of the following, depending on which method you are using to access the
Pc-Check diagnostics software:
■
If your server has a DVD drive installed: Insert the Sun Fire X2100 M2 Server Tools
and Drivers CD into your DVD drive and reboot the system.
■
If you are running the Pc-Check software from a PXE server: Follow the instructions in
Appendix C to set up the PXE server.
The system boots to the Sun Fire X2100 M2 Server Tools and Drivers CD main menu.
2. Type 1 to run the hardware diagnostics software.
The system information loads, the Diagnostics main menu opens, and the following
menu options are displayed:
■
■
■
■
■
■
■
■
■
System Information Menu
Advanced Diagnostics Tests
Immediate Burn-in Testing
Deferred Burn-in Testing
Create Diagnostic Partition
Show Results Summary
Print Results Report
About PC-CHECK
Exit to DOS
To run a specific hardware component test, select "Advanced Diagnostics Test." To
run one of the test scripts supplied by Sun, select "Immediate Burn-in Testing."
3-2
Sun Fire X2100 M2 Server Service Manual • December 2006
Navigate through the menu items by pressing the arrow keys located on the
keyboard to move to a menu selection, the Enter key to select a menu selection, and
the ESC key to exit a menu. Navigation instructions are shown at the bottom of each
screen.
The following sections in this chapter describe the menu items and tests in detail.
3.2
System Information Menu Options
TABLE 3-1 describes each option in the System Information menu.
TABLE 3-1
System Information Menu Options
Option
Description
System Overview
Includes basic information about your system,
motherboard, BIOS, processor, memory cache, drives,
video, modem, network, buses, and ports.
Hardware ID Image Menu
Enables you to create a document showing information
about your system, including comparisons between the
updates and the newest versions of your system. XML
is the format used to create and display this
information, though you can also choose a text format
(.txt) as well.
System Management Information
Provides information obtained from the system about
the BIOS type, system, motherboard, enclosure,
processors, memory modules, cache, slots, system
event log, memory array, memory devices, memory
device mapped addresses, and system boot.
PCI Bus Information
Includes details about specific devices from pciconfig space within the system, similar to the System
Management Information section.
IDE Bus Information
Shows the master/slave devices on the primary and
secondary IDE controllers.
PCMCIA/CardBus Info
Not relevant to the Sun Fire X2100 M2 server.
Interrupt Vectors
Lists and details device interrupt vector information.
IRQ Information
Shows hardware interrupt assignments.
Device Drivers
Shows device drivers loaded under Open DOS.
Chapter 3
Performing Diagnostics
3-3
TABLE 3-1
3.3
System Information Menu Options (Continued)
Option
Description
APM Information
Tests the Advanced Power Management (APM)
capabilities of the system. You can choose to change
the power state, view the power status, indicate CPU
usage, get a PM event, or change the interface mode.
I/O Port Browser
Shows the I/O port assignment for the hardware
devices on the system.
Memory Browser
Enables you to view the mapped memory for the entire
system.
Sector Browser
Reads sector information from the hard disks and DVD
disks sector by sector.
CPU Frequency Monitor
Tests the processor speed.
CMOS RAM Utilities
Shows the CMOS settings of the system.
SCSI Utilities
Not applicable for the Sun Fire X2100 M2 server.
Text File Editor
Opens a file editor.
Start-Up Options
Enables you to set up options for diagnostics testing.
Advanced Diagnostics Tests Menu
Options
TABLE 3-2 gives the name and a brief description of each option in the Advanced
Diagnostics Tests menu.
TABLE 3-2
3-4
Advanced Diagnostics Tests Menu Options
Option
Description
Processor
Details information about the processor, and includes a
Processor Tests menu to test the processor on the
system.
Memory
Details information about the memory, and includes a
Memory Tests menu to test the memory on the system.
Also lists each type of memory in the system, such as
system, cache, or video memory.
Motherboard
Details information about the motherboard, and
includes a Motherboard Tests menu to test the
motherboard on the system.
Sun Fire X2100 M2 Server Service Manual • December 2006
TABLE 3-2
Advanced Diagnostics Tests Menu Options (Continued)
Option
Description
Diskettes
Not relevant to Sun Fire X2100 M2 server.
Hard Disks
Details information about the hard disk, and includes a
Hard Disk Tests menu to test hard disks on the system.
Refer to Section 3.3.1, “Testing the Hard Disk” on
page 3-6, for detailed information about testing hard
disks and script information.
CD-ROM/DVD
Includes a CD-ROM/DVD menu to test DVD devices
on the system.
ATAPI Devices
Details information about devices attached to the IDE
controllers on the system other than a DVD or hard
disks (for example, zip drives).
Serial Ports
Details information about the serial port, and includes
a Serial Ports Tests menu to test serial ports on the
system.
Parallel Ports
Not applicable for the Sun Fire X2100 M2 server.
Modems
Not applicable for the Sun Fire X2100 M2 server.
ATA
Includes an ATA test menu.
USB
Details information about the USB devices on the
system, and includes a USB Tests menu to test the USB.
FireWire
Not applicable for the Sun Fire X2100 M2 server.
Network
Performs network register controller tests.
Keyboard
Includes a Keyboard Test menu with options for
performing different tests on the keyboard.
Mouse
Details information about the mouse, and includes a
menu to test the mouse on the system.
Joystick
Not applicable for the Sun Fire X2100 M2 server.
Audio
Not applicable for the Sun Fire X2100 M2 server.
Video
Details information about the video card. Initially, the
monitor might flicker, but then it brings up a Video
Test Options menu that enables you to perform various
video tests.
Printers
Printers are not available for the Sun Fire X2100 M2
server.
Firmware - ACPI
Details information about Advanced Configurable
Power Interface (ACPI), and includes an ACPI Tests
menu to test ACPI.
Chapter 3
Performing Diagnostics
3-5
3.3.1
Testing the Hard Disk
1. From the main menu, choose Advanced Diagnostics Tests.
2. From the Advanced Diagnostics menu, choose Hard Disks.
3. From the Select Drive menu, choose the hard disk you are testing.
The Hard Disk Diagnostics window opens, showing both the information for the
hard disk you have selected and the Hard Disk Tests menu.
The Hard Disk Tests menu displays the following options:
■
■
■
■
■
■
■
■
■
■
■
Select Drive
Test Settings
Read Test
Read Verify Test
Non-Destructive Write Test
Destructive Write Test
Mechanics Stress Test
Internal Cache Test
View Error Log
Utilities Menu
Exit
The Media Test options include the Read Test, the Read Verify Test, the NonDestructive Write Test, and the Destructive Write Test. These tests are relevant to
testing the media associated with the hard drive hardware, such as the physical disk.
Caution – Running the Destructive Write Test destroys any data that is on the disk.
The Device Test options include the Mechanics Stress Test and the Internal Cache
Test. These tests are relevant to testing non-media-related devices associated with
the hard drive hardware, such as the head and internal cache.
In addition to choosing any of these tests, you can also define several parameters of
the test.
You can change the parameters within the Test Settings option. Your options within
Test Settings include the following:
■
Media Test Settings
Enables you to select the test time duration, the percentage of the hard disk to
test, and the sectors to be tested on the hard disk.
■
Device Test Settings
Enables you to select the test time durations of the devices and the test level.
3-6
Sun Fire X2100 M2 Server Service Manual • December 2006
■
Number of Retries
Enables you to select the number of times to retry testing a device before
terminating the test.
■
Maximum Errors
Enables you to select the number of errors allowed before terminating the test.
■
Check SMART First
SMART stands for Smart Monitoring Analysis Reporting Test.
■
HPA Protection
HPA stands for Host Protected Area.
■
3.4
Exit
Immediate Burn-in Testing
The Immediate Burn-In Testing option enables you to run burn-in test scripts on
your server. Three scripts have already been created for testing your system:
■
quick.tst – This script performs a high-level test of all hardware components,
including those components that require user input, as well as a more in-depth
memory test. The user must interact with the Pc-Check software to progress
through these interactive tests. The tests cannot be run unattended and do not
contain any "timeout" facilities. The interactive tests will wait until the user
provides the correct input.
■
noinput.tst – This script is used as a first triage of any hardware-related
problems or issues. The script performs a high-level test of most hardware
components, excluding those components that require user input (keyboard,
mouse, sound, video). This test does not require user input.
■
full.tst – This script performs the most detailed and comprehensive test on all
hardware components, including those components that require user input. This
script contains a more in-depth memory test than quick.tst, as well as external
port tests (which may require loopback connectors). The user must interact with
the test utility to progress through these interactive tests.
Tip – Each of these scripts tests the operating status of your entire system. If you
want to test only a certain percentage of your system’s hard drives, refer to
Section 3.3.1, “Testing the Hard Disk” on page 3-6 to change the test options.
Chapter 3
Performing Diagnostics
3-7
When you select the Immediate Burn-in Testing menu option, the Continuous Burnin Testing window is displayed. The screen includes the list of options shown in
TABLE 3-3 for running the tests. When a quick.tst, noinput.tst, or full.tst
script is loaded, the defaults indicated in the third column are automatically loaded.
TABLE 3-3
3-8
Continuous Burn-in Testing Options
Option
Default – General
Default Using
quick.tst,
noinput.tst, or
full.tst Script
Pass Control
Overall Time
Overall Passes
Individual Passes,
Overall Passes, or
Overall Time
Duration
01:00
1
Any number to
designates the time
duration of the test
Script File
N/A
quick.tst,
noinput.tst, or
full.tst
quick.tst,
noiniput.tst,
or full.tst
Report File
None
None
User-defined
Journal File
None
D:\noinput.jrl,
D:\quick.jrl, or
D:\full.jrl
User-defined
Journal Options
Failed Tests
All Tests, Absent
Devices, and Test
Summary
Failed Tests, All
Tests, Absent
Devices, and Test
Summary
Pause on Error
N
N
Y or N
Screen Display
Control Panel
Control Panel
Control Panel or
Running Tests
POST Card
N
N
Y or N
Beep Codes
N
N
Y or N
Maximum Fails
Disabled
Disabled
1-9999
Sun Fire X2100 M2 Server Service Manual • December 2006
All Possible Choices
To load one of the scripts available to test the devices on your system, do the
following:
● From the main menu, choose Immediate Burn-in Testing.
The top portion of the window lists the options described in TABLE 3-3, and the
bottom portion of the window lists the following Burn-in menu options:
■
Load Burn-in Script
Enter one of the following:
■
quick.tst, noinput.tst, or full.tst
■
If you have created and saved your own script, enter d:\testname.tst
Where testname is the name of the script that you have created.
■
Save Burn-in Script
To save a burn-in script that you have created, enter d:\testname.tst
Where testname is the name of the script that you have created.
■
Change Options
Opens the Burn-in Options menu, which enables you to modify the various
options listed in TABLE 3-3 for the currently loaded test script.
■
Select Tests
Opens a listing of the tests available for your server configuration and the
currently loaded test script.
■
Perform Burn-in Tests
Runs the currently loaded burn-in test script.
3.5
Deferred Burn-in Testing
You can use the Deferred Burn-in Testing option to create and save your own scripts
to run at a later time.
● From the main menu, choose Deferred Burn-in Testing.
The top portion of the window lists the options described in TABLE 3-3, and the
bottom portion of the window lists the following Burn-in menu options:
■
Load Burn-in Script
Enter one of the following:
■
quick.tst, noinput.tst, or full.tst
■
If you have created and saved your own script, enter d:\testname.tst
Where testname is the name that you have created.
Chapter 3
Performing Diagnostics
3-9
■
Save Burn-in Script
To save a burn-in script that you have created, enter d:\testname.tst
Where testname is the name of the script that you have created.
■
Change Options
Opens the Burn-in Options menu, which enables you to modify the various
options listed in TABLE 3-3 for the currently loaded test script.
■
Select Tests
Opens a listing of all the possible types of tests available for you to run for the
currently loaded test script.
3.6
Create Diagnostic Partition Option
The diagnostic partition is preinstalled on the Sun Fire X2100 M2 server. You need to
reinstall the diagnostic partition only if you have reformatted your hard drive. Using
the Erase Primary Boot Hard Disk utility on the Sun Fire X2100 M2 Server Tools and
Drivers CD preserves the diagnostic partition.
The Create Diagnostic Partition option installs a diagnostic partition on the first
bootable disk seen by the Sun Fire X2100 M2 server. The first bootable disk is on the
primary/master SATA device.
Note – If you are running the Pc-Check Diagnostics software from a PXE server, you
do not need to follow the instructions in these procedures for inserting the Tools and
Drivers CD into the DVD tray.
The following sections explain how to create and access the diagnostic partition on
the Sun Fire X2100 M2 server:
3-10
■
Section 3.6.1, “Removing Existing Partitions From a Hard Disk” on page 3-11
■
Section 3.6.2, “Adding a Diagnostic Partition to the First Bootable Disk” on
page 3-12
■
Section 3.6.3, “Creating a Log File on the Diagnostic Partition” on page 3-12
■
Section 3.6.4, “Accessing the Diagnostic Partition on a Red Hat Linux System” on
page 3-13
■
Section 3.6.5, “Accessing the Diagnostic Partition on the Solaris 10 Operating
System” on page 3-15
■
Section 3.6.6, “Accessing the Diagnostic Partition on the Windows Server 2003
Operating System” on page 3-16
Sun Fire X2100 M2 Server Service Manual • December 2006
3.6.1
Removing Existing Partitions From a Hard Disk
The Create Diagnostic Partition option creates a diagnostic partition on a hard disk
only if that hard disk is completely free of any partitions. You need to delete any
existing partitions from a hard disk if you plan to use the hard disk to create a
diagnostic partition on it.
Caution – Removing all hard disk partitions destroys all data on the disk.
There are two ways to remove existing partitions from the hard disk:
■
Use the Erase Primary Boot Hard Disk utility (Option 3 on the Tools and Drivers
CD main menu).
■
Use the following procedure:
1. Insert the Tools and Drivers CD into the DVD tray.
2. Reboot the server.
3. From the Tools and Drivers CD main menu, type 4 to exit to DOS.
4. Type fdisk at the command prompt, and press the Enter key.
5. Type 4 to select an alternate fixed disk.
The second hard disk as seen from fdisk is the first bootable disk of the system.
The first hard disk as seen from fdisk is the bootable Tools and Drivers CD.
Caution – When performing the following tests, be careful not to delete any
operating system partitions that you want to keep. Removing hard disk partitions
destroys all data on the disk.
6. Type 2 to delete the DOS partition.
7. Type 1 or 2 depending on the type of partition you want to delete.
8. Type the number of the partition you want to delete.
9. Type Y to erase the data and the partition.
10. Repeat Step 6 through Step 9 until all partitions have been deleted.
11. Press the Esc key to exit, and press any key to reboot the server.
Chapter 3
Performing Diagnostics
3-11
3.6.2
Adding a Diagnostic Partition to the First
Bootable Disk
Pc-Check can view only the first or second hard disk on the system from the boot
loader. The software automatically installs the diagnostic partition on the first
bootable disk.
To add the diagnostic partition on the first bootable disk:
1. Insert the Tools and Drivers CD into the DVD tray.
2. Reboot the server.
3. At the Tools and Drivers CD main menu, type 1 to run Hardware Diagnostics.
4. From the main menu, choose Create Diagnostic Partition.
■
If the first bootable disk is clear of partitions, the Sun Microsystems Partitioning
Utility window appears. It states: “Your primary hard disk is not partitioned.
Would you like to partition it now?”
■
Select Yes and press Enter.
A window appears, stating, “Partitioning complete. Your machine will now be
restarted.”
■
If the first bootable disk is not clear of partitions, a window appears stating that
the software is unable to create a hardware diagnostic partition because there are
already partitions on the disk.
■
■
If this happens, go to Section 3.6.1, “Removing Existing Partitions From a
Hard Disk” on page 3-11 to remove the partitions from the disk.
Repeat Step 1 through Step 4 of this procedure.
5. Press Enter to reboot your server.
3.6.3
Creating a Log File on the Diagnostic Partition
All the scripts that are loadable with the hardware diagnostics software are
predefined, with logging to the diagnostic partition enabled. The names of log files
correspond to the name of the script. For example, a script named noinput.tst
creates a log file named noinput.jrl.
The following procedure shows an example of how to create and access a log file on
the diagnostic partition for the noinput.tst script.
1. Insert the Tools and Drivers CD into the DVD tray.
2. Reboot the server.
3-12
Sun Fire X2100 M2 Server Service Manual • December 2006
3. From the Tools and Drivers CD main menu, choose 1 to run Hardware
Diagnostics.
4. From the Hardware Diagnostics main menu, choose Immediate Burn-In Testing.
5. Select Load Burn-in Script.
6. Type noinput.tst and press Enter.
If you are using a test you have created yourself, you need to enter
d:\testname.tst into the Load Burn-in Script field, where testname is the name of the
test you have created.
7. Select Perform Burn-in Tests to run the script.
8. When the tests are complete, press the Esc key to exit the Display Results window.
9. Select Exit to DOS and press Enter.
10. At the DOS prompt, type the following:
C:> d:
11. Type the following to list the contents of the diagnostic partition.:
D:> dir
The noinput.jrl log is displayed.
3.6.4
Accessing the Diagnostic Partition on a Red Hat
Linux System
To access the diagnostic partition on a Red Had Linux operating system:
1. Remove the Tools and Drivers CD from the DVD tray.
2. Reboot the server and start the Red Hat Linux operating system.
3. Log in as root (superuser).
Chapter 3
Performing Diagnostics
3-13
4. Determine if your diagnostic partition has been configured to be mounted by
typing the following command:
# ls /diagpart
■
If this command fails to list the log files created by the hardware diagnostics
software, then the operating system has never been configured to mount the
diagnostic partition. Continue to Step 5.
■
If this command succeeds in listing the log files created by the hardware
diagnostics software, then the operating system has already been configured to
mount the diagnostic partition. All users have read access to this partition. Only
the superuser has read/write access to this partition. You do not need to continue
this procedure.
5. Insert the Tools and Drivers CD into the DVD tray.
6. When the CD is mounted, open a terminal window.
7. Type the following command:
# cd mountpoint/drivers/linux/linux_version
Where mountpoint is the CD mountpoint and linux_version is the version of Linux
that you have installed. For example:
# cd /mnt/cdrom/drivers/linux/red_hat
8. Type the following to install the diagnostic partition:
# ./install.sh
9. Press Enter.
The following lines appear if the diagnostic partition is mounted successfully:
Mounting Diagnostic Partition
Installation Successful
3-14
Sun Fire X2100 M2 Server Service Manual • December 2006
10. Type the following command:
# ls /diagpart
The contents of the diagnostic partition are listed.
3.6.5
Accessing the Diagnostic Partition on the
Solaris 10 Operating System
To access the diagnostic partition on a system running the Solaris 10 Operating
System:
1. Remove the Tools and Drivers CD from the DVD tray.
2. Reboot the machine and start the Solaris 10 Operating System.
3. Log in as root (superuser).
4. Type the following command to determine if your diagnostic partition has been
configured to be mounted:
# ls /diagpart
■
If this command fails to list the log files created by the hardware diagnostics
software then the operating system has never been configured to mount the
diagnostic partition. Continue to Step 5.
■
If this command succeeds in listing the log files created by the hardware
diagnostics software, then the operating system has already been configured to
mount the diagnostic partition. All users have read access to this partition. Only
the superuser has read/write access to this partition. You do not need to continue
this procedure.
5. Insert the Tools and Drivers CD into the DVD tray.
6. When the CD is mounted, open a terminal window.
7. Type the following:
# cd /cdrom/cdrom0/drivers/sx86
Chapter 3
Performing Diagnostics
3-15
8. Type the following to install the diagnostic partition:
# ./install.sh
9. Press the Enter key.
The following lines appear if the diagnostic partition is mounted successfully:
Mounting Diagnostic Partition
Installing Successful
10. Type the following command to list the contents of the diagnostic partition:
# ls /diagpart
3.6.6
Accessing the Diagnostic Partition on the
Windows Server 2003 Operating System
The Windows 2003 Server operating system does not allow you to mount a
diagnostic partition. There is no way to view or gain access to the diagnostic
partition if you are running Windows 2003 on a Sun Fire X2100 M2 server.
The only way to retrieve the contents (log files) on the diagnostic partition is to
attach a USB diskette drive to the Sun Fire X2100 M2 server and complete the
following procedure.
1. Connect the USB diskette drive to any USB port on the Sun Fire X2100 M2 server.
2. Insert the Tools and Drivers CD into the DVD tray.
3. Reboot the server.
4. At the Tools and Drivers CD main menu, type 3 to exit to DOS.
5. Type the following at the DOS command prompt:
C:> d:
3-16
Sun Fire X2100 M2 Server Service Manual • December 2006
6. Copy the log file to the diskette.
For example, to copy a file named noinput.jrl to the diskette, type:
D:> copy d:\noinput.jrl a:\
The journal file is now saved to the diskette in the USB diskette drive.
3.7
Show Results Summary
The summary lists the tests run and shows the results. Pass, Fail, or N/A is listed for
each option.
The following is a complete listing of all options that are available with the Tools
and Drivers CD. If your own system does not have all of these options, they might
not be listed when the Show Results Summary is displayed.
■
Processor
This section shows the following tests conducted against the processor: Core
Processor Tests, AMD 64-Bit Core Tests, Math Co-Processor Tests – Pentium Class
FDIV and Pentium Class FIST, MMX Operation, 3DNow! Operation, SSE
Instruction Set, SSE2 Instruction Set, and MP Symmetry.
■
Motherboard
This section shows the following tests conducted against the motherboard: DMA
Controller Tests, System Timer Tests, Interrupt Test, Keyboard Controller Tests,
PCI Bus Tests, and CMOS RAM/Clock Tests.
■
Memory, Cache Memory, and Video Memory
This section shows the following tests conducted against the various types of
memory: Inversion Test Tree, Progressive Inv. Test, Chaotic Addressing Test, and
Block Rotation Test.
■
Input Device
This section shows the following tests conducted against the input device: Verify
Device, Keyboard Repeat, and Keyboard LEDs.
■
Mouse
This section shows the following tests conducted against the mouse: Buttons,
Ballistics, Text Mode Positioning, Text Mode Area Redefine, Graphics Mode
Positions, Graphics Area Redefine, and Graphics Cursor Redefine.
■
Video
This section shows the following tests conducted against the video: Color Purity
Test, True Color Test, Alignment Test, LCD Test, and Test Cord Test.
Chapter 3
Performing Diagnostics
3-17
■
Multimedia
This section shows the following tests conducted against the multimedia
components: Internal Speaker Test, FM Synthesizer Test, PCM Sample Test,
CD/DVD Drive Read Test, CD/DVD Transfer (KB/Sec), CD/DVD Transfer
Rating, CD/DVD Drive Seek Test, CD/DVD Seek Time (ms), CD/DVD Test Disk
Read, and CD/DVD Tray Test.
■
ATAPI Devices
This section shows the following tests conducted against ATAPI devices: Linear
Read Test, Non-Destructive Write, and Random Read/Write Test.
■
Hard Disk
This section shows the following tests conducted against the hard disk: Read Test,
Read Verify Test, Non-Destructive Write Test, Destructive Write Test, Mechanics
Stress Test, and Internal Cache Test.
■
USB
This section shows the following tests conducted against the USB: Controller Tests
and Functional Tests.
■
Hardware ID
The compare test is used to determine the machine ID for the system. This test is
not available for the Sun Fire X2100 M2 server.
3.8
Print Results Report
The Print Results Report option enables you to print system diagnostics results of
your system.
Ensure that your server is connected to a printer, and then enter the required
information to print the results.
3.9
About Pc-Check
The About Pc-Check window includes general information about Pc-Check software,
including resident and nonresident components, such as mouse devices.
3-18
Sun Fire X2100 M2 Server Service Manual • December 2006
3.10
Exit to DOS
You use the Exit to DOS option to exit Pc-Check and return to the DOS prompt.
Chapter 3
Performing Diagnostics
3-19
3-20
Sun Fire X2100 M2 Server Service Manual • December 2006
CHAPTER
4
Maintaining the Sun Fire X2100 M2
Server
This chapter describes how to add, replace, and configure components in the Sun
Fire X2100 M2 Server after it has been set up.
This chapter contains the following sections:
■
■
■
■
“Tools and Supplies Needed” on page 4-1
“Powering Off the Server and Removing the Cover” on page 4-3
“Locations of Server Components” on page 4-5
“Component Replacement Procedures” on page 4-6
To determine and isolate a faulty component, refer to “Performing Diagnostics” on
page 3-1.
Note – System cooling might be affected by dust and contaminant build-up. It is
recommended that systems be opened and checked approximately every six months
or more often in dirty operating environments. Check system heatsinks, fans, and air
openings. If necessary, clean systems by brushing or blowing contaminants from the
system or by carefully vacuuming contaminants from the system.
4.1
Tools and Supplies Needed
You need the following tools and supplies for performing Sun Fire X2100 M2 server
maintenance procedures.
■
■
■
#2 Phillips screwdriver
Antistatic wrist strap
5 mm hex driver
4-1
4.2
Installation Precautions
Before removing the system’s top cover, read the following sections. These sections
contain important electrostatic discharge (ESD) precautions, along with
preinstallation and postinstallation instructions.
4.2.1
ESD Precautions
Electrostatic discharge (ESD) can damage your processor, disk drives, expansion
boards, and other components. Always observe the following precautions before you
install a system component.
4.2.2
■
Do not remove a component from its protective packaging until you are ready to
install it.
■
Wear a wrist strap and attach it to the system chassis ground, or to any metal part
of the system, before handling components.
■
Turn off the power button on the front of the chassis before removing or replacing
any of the system components.
Preinstallation Instructions
Always perform the following steps before you install any component:
1. Turn off the system and all of the peripherals connected to it.
Caution – Failure to properly turn off the system before you start installing
components can cause serious component damage.
Caution – Follow the ESD precautions described in Section 4.2.1, “ESD Precautions”
on page 4-2 when handling a system component.
2. Open the server.
See Section 4.3, “Powering Off the Server and Removing the Cover” on page 4-3 for
the appropriate procedure for opening the server.
4-2
Sun Fire X2100 M2 Server Service Manual • December 2006
4.2.3
Postinstallation Instructions
Perform the following steps after installing a server component.
1. Ensure that all of the components are installed as described in the step-by-step
instructions.
See Section 4.5, “Component Replacement Procedures” on page 4-6.
2. Reinstall any PCI-Express (PCIe) cards or peripherals that you had previously
removed.
See Section 4.5, “Component Replacement Procedures” on page 4-6.
3. Reinstall the system’s cover.
See Section 4.3, “Powering Off the Server and Removing the Cover” on page 4-3.
4. Connect all external cables to the system.
5. Power on the system.
See Section 1.4, “Powering On and Powering Off the Server” on page 1-8.
Caution – If the cover and hard disk drives bays do not have a hard drive or filler
panel installed, do not operate the server for more than ten minutes. Improper
cooling airflow might damage the system’s components.
4.3
Powering Off the Server and Removing
the Cover
For your safety, perform this procedure when you are powering off the system and
removing the cover for a maintenance procedure in this chapter.
1. If the operating system (OS) is running, perform a shutdown of the OS, and then
press and release the platform power button on the front panel.
2. Turn off all peripheral devices connected to the system.
3. Disconnect the AC power on the back panel of the server (see FIGURE 1-2).
4. Label and disconnect all peripheral cables and all telecommunication lines
connected to I/O connectors or ports on the back panel of the system.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-3
Caution – The system’s printed circuit boards and hard disk drives contain
components that are extremely sensitive to static electricity.
5. Before handling components, attach a wrist strap to a chassis ground (any
unpainted metal surface).
6. Loosen the two captive screws securing the cover to the chassis (see FIGURE 4-1).
7. Pull the cover slightly toward the back of the server and then straight up to
remove it.
8. Lift the cover and remove it.
FIGURE 4-1
4-4
Removing the Server Cover
Sun Fire X2100 M2 Server Service Manual • December 2006
4.4
Locations of Server Components
Refer to FIGURE 4-2 to locate components.
3
2
4
5
6
1
7
12
FIGURE 4-2
11
10
8
9
Sun Fire X2100 M2 Server System Components
TABLE 4-1
Sun Fire X2100 M2 Server Internal Components
Label
Component
Label
Component
1
PCI-Express riser and cards
7
I/O board
2
Power supply
8
Single fan module
3
Optional hard drive 1
9
Air duct
4
Dual blower module
10
CPU/heatsink
5
Optional DVD drive
11
DIMM slots (4)
6
Optional hard drive 0
12
Battery
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-5
4.5
Component Replacement Procedures
The following components are customer-replaceable units (CRUs):
■
I/O board (see Section 4.5.1, “Replacing the I/O Board” on page 4-7)
■
PCIe cards and risers (see Section 4.5.2, “Replacing the PCIe Card and Riser
Assembly” on page 4-9)
■
Hard disk drives and carriers (see Section 4.5.3, “Replacing a Hard Disk Drive
and Carrier” on page 4-12)
■
LSI PCIe cards and cables (see Section 4.5.4, “Installing an LSI PCIe Card and
Cables” on page 4-14)
■
ODD (DVD or CD) drive (see Section 4.5.5, “Removing and Installing an ODD
Drive Assembly” on page 4-19)
■
Air duct (see Section 4.5.6, “Replacing an Air Duct” on page 4-22)
■
Power supply (see Section 4.5.7, “Replacing the Power Supply” on page 4-24)
■
Single fan modules (see Section 4.5.8, “Replacing the Single Fan” on page 4-26)
■
Dual blower module (see Section 4.5.9, “Replacing the Dual Blower Module” on
page 4-28)
■
Memory DIMMs (see Section 4.5.10, “Replacing Memory Modules” on page 4-31)
■
Battery (see Section 4.5.11, “Replacing the System Battery” on page 4-35)
■
Cable kit (see Section 4.5.13, “Replacing Cables” on page 4-43)
The following components should be replaced only by trained field service
technicians:
4-6
■
CPU - replacement (see Section 4.5.12, “Replacing a CPU and Heatsink” on
page 4-38)
■
Motherboard (see Section 4.5.14, “Replacing the Motherboard” on page 4-44)
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.1
Replacing the I/O Board
The following procedures describe how to remove and replace an I/O board.
4.5.1.1
Removing the I/O Board
To remove the I/O board:
1. Power off the server, including any attached peripherals, and disconnect the
server from the electrical outlet. Refer to Section 4.3, “Powering Off the Server and
Removing the Cover” on page 4-3.
2. Remove all cables connected to the I/O board.
3. Remove the screws securing the I/O board to the DVD cage.
FIGURE 4-3
Removing the I/O Board
4. Pull the I/O board back slightly, then upwards to disengage the board from the
guides on top of the HDD cage.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-7
4.5.1.2
Installing the I/O Board
To install the I/O board:
1. Position the I/O board on top of the HDD cage so the openings on the board line
up with the guides on top of the HDD cage.
FIGURE 4-4
Installing the I/O Board
2. Gently push the I/O board down to engage the guides and push the board
forward to secure it.
3. Fasten the screws to secure the I/O board to the mounting bracket.
4. Reconnect the cables.
5. Before reinstalling the cover on the server, check the routing of all cables for
obstructions.
4-8
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.2
Replacing the PCIe Card and Riser Assembly
The PCIe riser assembly that comes with the system can hold two low profile, halflength x8 PCI-Express (PCIe) cards with the following specifications:
The following procedures describe how to remove or install a PCIe card.
4.5.2.1
Removing the Riser Assembly and PCIe Card
To remove the PCIe riser assembly and PCIe card:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
FIGURE 4-5
Removing the PCIe Card Riser Assembly
2. Placing your fingers on the two green areas on the riser card, pull the assembly
upward and out of the chassis.
3. Unlatch the PCIe card and remove the card from the PCIe card riser assembly
connector.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-9
FIGURE 4-6
4.5.2.2
Removing a PCIe Card
Installing the PCIe Card and Riser Card Assembly
To install the PCIe card and riser card assembly:
1. If necessary, remove the riser card filler panel.
FIGURE 4-7
4-10
Removing the PCIe Riser Card Filler Panels
Sun Fire X2100 M2 Server Service Manual • December 2006
2. Connect the new PCIe in the riser assembly and fasten the latch to secure it.
FIGURE 4-8
Installing a PCIe Card
3. Reinstall the riser assembly and card in the connector on the motherboard.
FIGURE 4-9
Installing the PCIe Card Riser Assembly
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-11
4. Check the routing of all cables for obstructions, and then reinstall the cover.
4.5.3
Replacing a Hard Disk Drive and Carrier
The following procedures describe how to remove and replace a hard disk drive
(HDD) and carrier.
4.5.3.1
Removing an HDD and Carrier
To remove the HDD and carrier:
1. If you are not using an integrated-mirroring configuration, you must power off the
server before removing an HDD; it is not necessary to remove the cover. Power off
the system as described in Section 4.3, “Powering Off the Server and Removing the
Cover” on page 4-3.
If you are using an IM configuration, start with Step 2.
2. Squeeze the release latch and carefully swing the arm to the left as far as it will
go.
FIGURE 4-10
4-12
Removing a Hard Disk Drive
Sun Fire X2100 M2 Server Service Manual • December 2006
3. Grasp the carrier bezel with both hands and carefully pull the carrier out of the
drive bay.
Note – Avoid using the arm to remove the carrier.
4. Reinsert the HDD and carrier into the server as described in Section 4.5.3.2,
“Installing an HDD and Carrier” on page 4-13.
4.5.3.2
Installing an HDD and Carrier
Note – If you are installing a new HDD, rather than replacing an already installed
HDD, you will need to remove the empty carrier from the drive cage before
installing the new HDD. See instructions for Removing an HDD and carrier.
To install the HDD and carrier:
1. Squeeze the release latch and carefully swing the arm to the left as far as it will
go.
FIGURE 4-11
Installing the Hard Disk Drive
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-13
2. Grasping the body of the drive in both hands, carefully guide the connector end
of the carrier into the drive bay, sliding the carrier into the bay until the arm
engages and partially closes itself.
3. Push the arm forward and latch it to lock the carrier in place.
4.5.4
Installing an LSI PCIe Card and Cables
This section contains instructions on installing and LSI PCIe card. This card enables
the following added functionality for the Sun Fire X2100 M2 server:
■
Standalone SAS hard drive support
■
RAID support using SAS hard drives
■
RAID support using SATA hard drives
Use the appropriate procedure, depending on the hard drive format that you are
using:
4.5.4.1
■
“Installing the LSI Card to Support SAS Hard Drive Installation” on page 4-14
■
“Installing the LSI Card to Support SATA RAID” on page 4-17
Installing the LSI Card to Support SAS Hard Drive
Installation
If your system originally had SATA drives installed or came diskless, and you would
like to install SAS drives, use the following procedure.
You will need to order the following components needed for the SAS drive
installation:
■
An LSI PCIe card
■
One or two SAS HDDs
The following procedure describes how to remove the current SATA installation and
install the SAS components. If you started with a diskless system, you do not need
to do Step 2.
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Remove the current SATA hard drive(s) from the server, if necessary.
See Section 4.5.3.1, “Removing an HDD and Carrier” on page 4-12.
4-14
Sun Fire X2100 M2 Server Service Manual • December 2006
3. Reroute the hard drive cables. See FIGURE 4-12.
Note the following guidelines for cable removal and installation:
■
Disconnect the red cable from the hard drive backplane and the motherboard
connector, then connect the red cable to the HDD 0 backplane.
■
Disconnect the blue cable from the hard drive backplane and the motherboard
connector, then connect the blue cable to the HDD 1 backplane.
■
Make sure to route the blue cable through the dual blower routing clips.
FIGURE 4-12
SAS Drive Cable Routing
4. Remove the riser assembly from the server. See Section 4.5.2.1, “Removing the
Riser Assembly and PCIe Card” on page 4-9.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-15
5. Install the SAS card into the riser assembly. See Section 4.5.2.2, “Installing the PCIe
Card and Riser Card Assembly” on page 4-10.
Do not install the riser card into the server yet. It will be easier to connect the cables
with the card outside of the system.
6. Connect the SAS cables to the SAS card connectors. See FIGURE 4-13.
■
Connect the red cable to PHY 0.
■
Connect the blue cable to PHY 1.
FIGURE 4-13
Installing an LSI PCIeCard
7. Install the riser assembly into the server. See Section 4.5.2.2, “Installing the PCIe
Card and Riser Card Assembly” on page 4-10.
8. Replace the system cover.
4-16
Sun Fire X2100 M2 Server Service Manual • December 2006
9. Install the SAS hard drives.
See Section 4.5.3.2, “Installing an HDD and Carrier” on page 4-13.
4.5.4.2
Installing the LSI Card to Support SATA RAID
This section describes how to add the LSI PCIe card and cables to a system using
SATA hard disks. The LSI card will support SATA hard disks attached to it. This
configuration will only be used for customers who require a true SATA RAID
configuration.
You will need to order the following components:
■
An LSI PCIe card
■
Two SATA HDDs (if not already installed)
The following procedure describes how to add the LSI PCIe card and cables to
connect to the SATA hard disks.
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Reroute the hard drive cables. See FIGURE 4-14.
Note the following guidelines for cable removal and installation:
■
Disconnect the red cable from the hard drive backplane and the motherboard
connector, then connect the red cable to the HDD 0 backplane.
■
Disconnect the blue cable from the hard drive backplane and the motherboard
connector, then connect the blue cable to the HDD 1 backplane.
■
Make sure to route the blue cable through the dual blower routing clips.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-17
FIGURE 4-14
SATA Drive Cable Routing
3. Remove the riser assembly from the server. See Section 4.5.2.1, “Removing the
Riser Assembly and PCIe Card” on page 4-9.
4. Install the LSI PCIe card into the riser assembly. See Section 4.5.2.2, “Installing the
PCIe Card and Riser Card Assembly” on page 4-10.
Do not install the riser card into the server yet. It will be easier to connect the cables
with the card outside of the system.
5. Connect the SATA cables to the LSI PCIe card connectors. See FIGURE 4-13.
4-18
■
Connect the red cable to PHY 0.
■
Connect the blue cable to PHY 1.
Sun Fire X2100 M2 Server Service Manual • December 2006
FIGURE 4-15
Installing an LSI PCIe Card
6. Install the riser assembly into the server. See Section 4.5.2.2, “Installing the PCIe
Card and Riser Card Assembly” on page 4-10.
7. Replace the system cover.
8. Install the SATA hard drives, if necessary.
See Section 4.5.3.2, “Installing an HDD and Carrier” on page 4-13.
4.5.5
Removing and Installing an ODD Drive Assembly
The following procedure describes how to replace the optical disk drive (ODD)
assembly. If you are not replacing a DVD drive, go straight to Section 4.5.5.2,
“Installing the ODD Drive Assembly” on page 4-21.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-19
4.5.5.1
Removing an ODD Drive Assembly
To remove an ODD (DVD or CD) drive assembly:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Unfasten the drive ribbon cable from the ODD drive.
Caution – Use care with the small flat cables. They are extremely fragile.
FIGURE 4-16
Removing the DVD Drive Assembly
3. Push the latch on the back of the ODD drive toward the drive until the ODD drive
springs forward out of the chassis.
4. Pull the ODD drive out the front of the chassis.
Caution – Move the assembly by grasping it by its sides. Do not push on the
DVD-ROM tray.
4-20
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.5.2
Installing the ODD Drive Assembly
To install the ODD (DVD or CD) drive assembly:
1. If necessary, remove the filler panel in front of the ODD drive slot on the front
panel.
Put your finger or a screw driver behind the slot on the right side of the filler panel
and pull the panel outward.
FIGURE 4-17
Removing the DVD Drive Filler Panel
2. Position the ODD drive in front of the ODD drive slot on the front panel.
3. Push the ODD drive into the drive slot until the drive clicks into place.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-21
FIGURE 4-18
Installing the DVD Drive Assembly
4. Reinstall the ODD drive cable.
5. Check the routing of all cables for obstructions, and then reinstall the cover.
4.5.6
Replacing an Air Duct
The following procedures describe how to replace the system air duct.
4.5.6.1
Removing the Air Duct
To remove the air duct:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Remove the screw fastening the air duct to the chassis divider.
4-22
Sun Fire X2100 M2 Server Service Manual • December 2006
FIGURE 4-19
4.5.6.2
Air Duct Removal
Installing the Air Duct
To install the air duct:
1. Position the air duct as shown in FIGURE 4-20, aligning the baffle with the screw
hole and opening in chassis divider.
2. Fasten the screw that attaches the air duct to the chassis divider.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-23
FIGURE 4-20
4.5.7
Air Duct Installation
Replacing the Power Supply
The following procedures describe how to replace the power supply.
4.5.7.1
Removing a Power Supply
To remove the power supply:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Disconnect the two power-supply cables from the motherboard and power supply
connections to the hard drives.
3. Remove the bracket with the captive screw.
4. Remove the power supply.
4-24
Sun Fire X2100 M2 Server Service Manual • December 2006
FIGURE 4-21
Removing the Power Supply
5. Lift the power supply out of the chassis.
4.5.7.2
Installing a Power Supply
To install the power supply:
1. Position the power supply over the chassis power-supply cage.
2. Insert the power supply into the chassis and push it forward so that it is flush
with the back panel.
3. Install the power supply bracket on top of the power supply tab and fasten the
captive screw.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-25
FIGURE 4-22
Installing the Power Supply
4. Connect two of the power supply cables to the motherboard and one cable to the
SATA backplanes.
5. Check the routing of all cables for obstructions, and then reinstall the cover.
4.5.8
Replacing the Single Fan
The following procedures describe how to replace a single system fan module.
4.5.8.1
Removing the Fan
To remove a system fan module:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Pull the fan upward to remove it.
4-26
Sun Fire X2100 M2 Server Service Manual • December 2006
FIGURE 4-23
Removing a Fan Module
3. Unplug the fan’s power connector from the connector on the fan harness.
4.5.8.2
Installing the Fan
To install a system fan module:
1. Position the fan so that the arrow on top of the fan casing is facing the middle
chassis divider.
2. Place the fan in the chassis so that it fits over the small guideposts.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-27
FIGURE 4-24
Installing a Fan Module
3. Gently push the fan down to secure it to the chassis.
4. Connect the fan connector to the appropriate connector on the fan harness.
Note – Note exactly which motherboard connector to which the fan was connected.
If you connect a fan to an incorrect connector, the SP cannot correctly identify a fan
failure.
5. Check the routing of all cables for obstructions, and then reinstall the cover.
4.5.9
Replacing the Dual Blower Module
The following procedures describe how to replace a dual blower module.
4-28
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.9.1
Removing the Dual Blower Module
To remove a dual blower module:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Remove the single fan connectors from the harness connectors.
3. Remove all cables from the blower retention clips before removing the blower
modules.
4. Push in the tabs on both sides of the dual blower module and simultaneously pull
the fan module upward to remove it.
FIGURE 4-25
Removing a Dual Blower Module
5. Unplug the fan’s power connector from the motherboard.
4.5.9.2
Installing the Dual Blower Module
To install the dual blower module:
1. Position the dual fan module so that it fits over the guideposts and the duct
opening fits into the cutouts in the chassis divider.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-29
FIGURE 4-26
Installing a Dual Blower Module
2. Gently push the blower module down, until you hear the side tabs click into
place.
3. Connect the blower connectors to the appropriate connectors on the motherboard.
4. Connect each of the single fan connectors to the corresponding fan harness
connector.
5. Check the routing of all cables for obstructions, and then reinstall the cover.
4-30
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.10
Replacing Memory Modules
The following procedure describes how to remove and or install dual inline memory
modules (DIMMs).
4.5.10.1
DIMM Population Rules
Note – Keep in mind the following information and rules when you use the
procedures in this section to replace or add DIMMs to the server.
4.5.10.2
■
Four unbuffered DDR2 DIMMs are supported.
■
DIMM 0 is farthest from the CPU.
■
Populate the slots in order from slot 0 to slot 3.
Removing a DIMM
To remove a DIMM:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Locate the DIMM connector in which you will install or replace a memory
module.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-31
0
1
2
3
1
0
FIGURE 4-27
Bank DIMM Slot Locations
3. Remove a DIMM by pressing down on the ejector bars at both ends of the
memory module’s socket (see FIGURE 4-28).
4-32
Sun Fire X2100 M2 Server Service Manual • December 2006
FIGURE 4-28
4.5.10.3
Removing a DIMM
Installing a DIMM
To install a DIMM:
1. Refer to Section 4.5.10.1, “DIMM Population Rules” on page 4-31 before installing
DIMMs.
2. Ensure that the DIMM socket’s ejectors are open (rotated outward) to allow the
new module to be inserted.
3. Align the DIMM’s edge connector with the alignment key and insert the memory
module into the connector.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-33
FIGURE 4-29
Installing a DIMM
4. Using both thumbs, press the DIMM straight down into the DIMM slot until both
ejector levers click, locking the DIMM in the DIMM slot.
4-34
■
The DIMMs must be inserted evenly, straight down along the DIMM slot until
locked into place.
■
The DIMM is seated when you hear a click and the DIMM ejector levers are in the
vertical position.
Sun Fire X2100 M2 Server Service Manual • December 2006
Note – The manufacturer and capacity of both modules in the same memory bank
must be identical.
5. Check the routing of all cables for obstructions, and then reinstall the cover.
4.5.11
Replacing the System Battery
The system battery is a common CR2032 calculator battery.
You might need to replace the system battery if you know it is weak or if after any
period of AC power loss, the BIOS loses its CMOS settings, or if the time-of-day
clock loses time.
Caution – Removing the battery causes the server to revert to the factory default
BIOS settings, regardless of how the server boot options have been set up using the
System Setup Utility or the BIOS setup.
Caution – Do not attempt to open or service batteries. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
4.5.11.1
Removing the System Battery
To remove a system battery:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-35
2. Pry the battery out of the system with a screwdriver as shown in FIGURE 4-30.
FIGURE 4-30
Removing the System Battery
Caution – Do not dispose of the battery with regular waste. Discard used batteries
according to the manufacturer’s instructions or contact your local waste-disposal
agency for the location of the nearest battery deposit site.
4-36
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.11.2
Installing the System Battery
To install a system battery:
1. Insert the new system battery into the holder with the side labeled “+” facing
upwards.
FIGURE 4-31
Installing the System Battery
Note – Replace the battery only with the identical model.
2. Check the routing of all cables for obstructions.
3. Replace the cover.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-37
4.5.12
Replacing a CPU and Heatsink
The following procedure describes how to replace a CPU.
Note – Replacement of a CPU and heatsink should only be done by trained service
personnel.
4.5.12.1
Removing a CPU and Heatsink
To remove a CPU and heatsink:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Remove the air duct as shown in Section 4.5.6, “Replacing an Air Duct” on
page 4-22.
3. Unfasten the four screws securing the heatsink to the board (see FIGURE 4-32).
FIGURE 4-32
4-38
Removing the Heatsink
Sun Fire X2100 M2 Server Service Manual • December 2006
Caution – The heatsink can become extremely hot. Be sure it has had sufficient time
to cool before handling.
4. Twist the heatsink slightly to the right or left to break the seal with the thermal
grease.
5. Lift the heatsink away from the CPU.
6. Place the heatsink upside-down on a flat surface to prevent the thermal grease
from contaminating other components.
7. Pull the socket release lever up to the fully open, perpendicular position.
8. Open the CPU cover.
FIGURE 4-33
Removing the CPU
9. Lift the CPU out of the socket, leaving the release lever in the open position.
Note – Ensure that no thermal grease that might be left from the heatsink comes
into contact with the CPU socket or underside of the CPU chip.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-39
4.5.12.2
Installing a CPU and Heatsink
Follow these steps to install a CPU and heatsink if you are replacing a CPU.
Caution – Observe the appropriate ESD precautions in Section 4.2.1, “ESD
Precautions” on page 4-2 when handling the CPU.
1. Unpack the new CPU.
2. Ensure that the socket release lever is in the fully open, perpendicular position
and the CPU cover is open (see FIGURE 4-34).
3. Align the small triangle, on the upper left corner of the CPU, with the triangle on
the corner of the socket.
FIGURE 4-34
Installing the CPU
4. Insert the CPU into the socket.
Caution – If the CPU is correctly aligned, you should be able to easily insert the
CPU into the socket. If you feel more than minimal resistance, stop and recheck the
alignment. Forcing a misaligned CPU into the socket can permanently damage the
device.
4-40
Sun Fire X2100 M2 Server Service Manual • December 2006
5. When the CPU is fully seated in the socket, close the CPU cover.
The CPU cover might not align correctly with the chip, after it is installed. If this
happens open the cover, and push it slightly to the side to better align it with the
chip, and reclose the cover.
6. Rotate the socket release lever down until it snaps into place, securing the CPU in
the socket.
7. Use the syringe to apply approximately 0.1 ML/CC of thermal grease in a circular
pattern to the top of the CPU.
8. Gently distribute the thermal grease and remove any excess so that only an
extremely thin, uniform layer remains. If any voids or crevices appear that could
lead to air pockets, reapply the grease until you achieve a thin but compact
consistency.
9. Use an alcohol pad to remove all thermal grease from the bottom of the heatsink.
10. Inspect the heatsink for dust and lint. Clean if necessary.
11. Carefully position the heatsink on the CPU, aligning it with the mounting posts
to reduce movement after it makes initial contact with the layer of thermal grease.
Caution – If the heatsink is moved too much during its installation, the layer of
thermal grease may become uneven, leading to component damage.
12. Fasten the four screws attaching the heatsink to the motherboard. See FIGURE 4-35.
13. Replace the air duct. See Section 4.5.6, “Replacing an Air Duct” on page 4-22.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-41
FIGURE 4-35
Installing the Heatsink
14. Reinstall the cover.
4-42
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.13
Replacing Cables
FIGURE 4-36 and FIGURE 4-37 shows the routing of the cables and motherboard
connector locations.
FIGURE 4-36
Cable Routing Diagram
The following table describes the cables that are included with the associated
component replacement kits.
TABLE 4-2
Component Kit Cables
Component Kit
Cables Included
Cable kit
ODD signal, hard drive power, I/O board signal
Dual blower kit
Fan harness
SATA cable kit
SATA signal cable
Power supply kit
Power supply cable
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-43
1
2
3
4
5
6
7
FIGURE 4-37
Motherboard Cable Connections
Motherboard Cable Connections
TABLE 4-3
Label
Label
1
SATA 1
5
J17 - power supply
2
SATA 0
6
J29 - ODD connector
3
JP5 - I/O board connector
7
JP8 - 16 pin fan connector
4
J13 - power supply
4.5.14
Replacing the Motherboard
The following procedures describe how to remove and install the Sun Fire X2100 M2
server system motherboard.
Note – The motherboard is not a CRU and should be replaced only by trained field
service technicians.
4-44
Sun Fire X2100 M2 Server Service Manual • December 2006
4.5.14.1
Removing the Motherboard
To remove the motherboard:
1. Power off the system and remove the cover as described in Section 4.3, “Powering
Off the Server and Removing the Cover” on page 4-3.
2. Remove the PCIe card riser installed on the motherboard (see Section 4.5.2,
“Replacing the PCIe Card and Riser Assembly” on page 4-9) and the air duct (see
Section 4.5.6, “Replacing an Air Duct” on page 4-22).
3. Disconnect all cables attached to the motherboard.
4. Remove the four screws from the heatsink.
Note – Do not remove the screws that secure the CPU heatsink assemblies
mounting to the motherboard.
5. Remove the five Phillips screws that fasten the motherboard to the chassis.
6. Remove the screws attaching the serial connector to the chassis with a 5 mm nut
driver.
FIGURE 4-38
Removing the Motherboard
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-45
7. Pull the motherboard away from the chassis.
8. Remove the CPU and memory modules.
Refer to the following sections for information on removing and replacing the CPU
and memory:
■
■
4.5.14.2
Section 4.5.12, “Replacing a CPU and Heatsink” on page 4-38
Section 4.5.10, “Replacing Memory Modules” on page 4-31
Installing the Motherboard
To install a motherboard:
Caution – Observe proper ESD precautions in Section 4.2.1, “ESD Precautions” on
page 4-2 when handling the new motherboard.
1. Center the motherboard on the chassis so that the screw holes in the motherboard
align with the screw holes on the chassis.
2. Secure the five Phillips screws that fasten the motherboard to the chassis. Torque
screws to 8- to 9-inch pounds.
3. Secure the screws attaching the serial connector to the chassis with a 5 mm nut
driver.
4-46
Sun Fire X2100 M2 Server Service Manual • December 2006
FIGURE 4-39
Installing the Motherboard
4. Replace the CPU and DIMMs as necessary.
Refer to the following sections for information on removing and replacing the CPU
and memory:
■
■
Section 4.5.12, “Replacing a CPU and Heatsink” on page 4-38
Section 4.5.10, “Replacing Memory Modules” on page 4-31
5. Replace the PCIe riser assembly and air baffle.
■
See Section 4.5.2, “Replacing the PCIe Card and Riser Assembly” on page 4-9.
■
See Section 4.5.6, “Replacing an Air Duct” on page 4-22
6. Reconnect all internal system cables.
See Section 4.5.13, “Replacing Cables” on page 4-43.
7. Replace the system cover.
8. Replace any external cables and power on the server.
Chapter 4
Maintaining the Sun Fire X2100 M2 Server
4-47
4-48
Sun Fire X2100 M2 Server Service Manual • December 2006
APPENDIX
A
System Specifications
This Appendix contains physical, power, and environmental specifications for the
Sun Fire X2100 M2 server, as well as pinout information for the serial connector.
A.1
Physical Specifications
TABLE A-1 lists the physical specifications for the Sun Fire X2100 M2 server
.
TABLE A-1
Sun Fire X2100 M2 Server Physical Specifications
Specification
British
Metric
Width
16.8 inches
425.5 mm
Depth
25 inches
633.7 mm
Height
1.69 inches
43 mm
Weight (max.)
23.50 lbs
10.66 kg
A-1
A.2
Power Specifications
Power specifications for Sun Fire X2100 M2 server are as follow:
A.3
■
Single power supply
■
UL maximum (AC input) 6.5 amps
■
Power supply rating (max. DC output) 345 W
Environmental Specifications
Environmental specifications for the Sun Fire X2100 M2 server are shown in
TABLE A-2.
.
TABLE A-2
Sun Fire X2100 M2 Server Environmental Specifications
Specification
State
British
Metric
Humidity
Operating
7%–93% RH noncondensing, 80.6˚ F
max wet bulb
7%–93% RH noncondensing, 38˚ C
max wet bulb
Nonoperating
93% RH, noncondensing, 100.4˚ F
max wet bulb
93% RH, noncondensing, 43˚ C
max wet bulb
Operating
0.12 G x-y, 0.17 G z;
5–500 Hz sine
Nonoperating
0.3 G x-y, 0.6 G z;
5–500 Hz sine
Shock
Operating
4.5 G to 3.5 G;
11 msec. half-sine
Temperature
Operating
36˚ F to 100˚ F
2˚ C to 38˚ C
Nonoperating
-40˚ F to 154˚ F
-40˚ C to 68˚ C
-1.8˚ F for every 985
ft. in altitude
-1˚ C for every 300
m in altitude
max 9,843 ft
max 3,000 m
Vibration
Maximum operating
temperature
derating
Altitude
A-2
Operating
Sun Fire X2100 M2 Server Service Manual • December 2006
A.4
Serial Connector Pinout
The serial port connector is a DB-9 type connector located on the back panel.
1
5
6
9
FIGURE A-1
Serial Port Connector Pin Configuration
TABLE A-3
Serial Port Connector Pin Assignments
Pin
Signal
Description
1
DCD
Carrier detect
2
RXD
Receive data
3
TXD
Transmit data
4
DTR
Data terminal ready
5
GND
Ground
6
DSR
Data set ready
7
RTS
Request to send
8
CTS
Clear to send
9
RI
Ring indicator
Appendix A
System Specifications
A-3
A-4
Sun Fire X2100 M2 Server Service Manual • December 2006
APPENDIX
B
Using the Tools and Drivers CD
This chapter contains information on the Sun Fire X2100 M2 Server Tools and Driver
CD. It contains information on the following topics:
B.1
■
Section B.1, “Tools and Drivers CD Contents” on page B-1
■
Section B.2, “Updating BIOS and BMC Firmware” on page B-2
■
Section B.3, “Booting the Tools and Drivers CD from a PXE Server” on page B-6
■
Section B.4, “Broadcom NetXtreme Software” on page B-9
Tools and Drivers CD Contents
The Tools and Drivers CD contains several software applications and utilities for use
with your Sun Fire X2100 M2 server. TABLE B-1 lists the contents of the CD and shows
where to find more information on the contents.
TABLE B-1
Tools and Drivers CD Contents
Application
Document or Section in this Document
Drivers and installation scripts for
supported operating systems
Sun Fire X2100 M2 Server Operating System
Installation Guide
BIOS/BMC firmware
Section B.2, “Updating BIOS and BMC
Firmware” on page B-2
Diagnostics software
Chapter 3
Windows RIS files
Sun Fire X2100 M2 Server Operating System
Installation Guide
Broadcom NetXtreme software
Section B.4, “Broadcom NetXtreme
Software” on page B-9
B-1
B.2
Updating BIOS and BMC Firmware
You can update the BIOS and BMC firmware from the Tools and Drivers CD.
To update the BIOS and system BMC (service processor), use one of the following
methods.
■
Local Sun Fire X2100 M2 Server DVD Drive
■
tftp Using CLI
■
Embedded LOM WebGUI
To recover a corrupt BMC, refer to the Embedded Lights Out Manager Administration
Guide.
B.2.1
Local Sun Fire X2100 M2 Server DVD Drive
To update the BIOS and BMC from the local Sun Fire X2100 M2 server DVD drive:
1. Insert the Tools and Drivers CD into the Sun Fire X2100 M2 server DVD drive.
2. Reboot the server.
3. When the Tools and Drivers CD menu is displayed, select Upgrade System BIOS
and SP firmware from the menu.
The BIOS and BMC will be updated to the latest versions and the system will
automatically reboot. The BIOS will automatically load the optimized defaults.
4. Do the following after the firmware is updated:
■
Verify the BIOS settings.
Because the BIOS optimized defaults are automatically loaded when the BIOS is
flashed, you might need to reset some of the BIOS settings.
For example, if the BIOS was previously modified to support RAID, you must reenable RAID support in the BIOS after flashing it.
■
Verify the BIOS setting for Installed OS.
The default OS setting is for Solaris and Linux. See the Sun Fire X2100 M2 Server
Operating System Installation Guide for instructions on changing the BIOS settings.
B-2
Sun Fire X2100 M2 Server Service Manual • December 2006
B.2.2
tftp Using CLI
1. Set up a tftp server to host the BIOS/BMC image.
Instructions for setting up the tftp server can be found in the system administration
guides for the appropriate Solaris or Linux version:
■
Solaris 10 manual at:
http://docs.sun.com/app/docs/doc/817-5504
■
Red Hat Enterprise Linux 3 manual at:
http://www.redhat.com/docs/manuals/enterprise/
RHEL-3-Manual/sysadmin-guide/
■
Red Hat Enterprise Linux 4 manual at:
http://www.redhat.com/docs/manuals/enterprise/
RHEL-4-Manual/sysadmin-guide/
■
SUSE Linux Enterprise Server 9 manual at:
http://www.novell.com/documentation/sles9/pdfdoc/
sles_9_admin_guide/sles_9_admin_guide.pdf
2. Copy the combined BIOS/BMC image from the
/remoteflash/version/bios_bmc_file file on the Tools and Drivers CD to your tftp
server /tftpboot directory.
Where version is the version of the Tools and Drivers CD that you are using and
bios_bmc_file is the name of the BIOS/BMC image.
For example: /remoteflash/1.0/90_3A02
3. Ensure that the OS on the platform is shut down.
4. Log onto the Sun Fire X2100 M2 Embedded LOM CLI and cd into the Tftpupdate:
/SP -> cd TftpUpdate
5. Run the following commands from TftpUpdate:
/SP/TftpUpdate ->set ServerIPAddress=IP address of tftp server
/SP/TftpUpdate ->set FileName=bios_bmc_file.bin
/SP/TftpUpdate -> set Update=action
The BIOS and BMC firmware are updated.
Note – During the upgrade process, the login prompt will appear. Please do not
attempt to login until the flash update has completed.
Appendix B
Using the Tools and Drivers CD
B-3
6. If an OS is running on the Sun Fire X2100 M2 server that has been updated,
reboot the Sun Fire X2100 M2 server in order for the BIOS and BMC updates to
take effect.
The tftp download will start and you will see the following output.
getting image...
getting image successfully.
prepare to update...
Prepare OK!
starting update...
starting up ttys0 (irq 1)...i2c_eeprom_write(02 03 A0 0000 * 020C)
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 0 ok !!!
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 64 ok !!!
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 128 ok !!!
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 192 ok !!!
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 256 ok !!!
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 320 ok !!!
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 384 ok !!!
64(0040)=I2cMWrite(03 A0 * 0002 * 0040)
SEEP Write offset 448 ok !!!
12(000C)=I2cMWrite(03 A0 * 0002 * 000C)
SEEP Write offset 512 ok !!!
12(000C)=I2cMWrite(03 A0 * 0002 * 000C)
SEEP Write offset 512 ok !!!
B.2.3
Embedded LOM WebGUI
This method uses the Embedded LOM SP to flash the BIOS and BMC. See the
Embedded Lights Out Manager Administration Guide for more information on setting
up and using the Embedded LOM software.
1. Start the Embedded LOM SP web GUI by typing the IP address of the SP into a
browser.
See the Embedded Lights Out Manager Administration Guide for instructions on using
the Embedded LOM web GUI
B-4
Sun Fire X2100 M2 Server Service Manual • December 2006
2. Copy the file /remoteflash/version/bios_bmc_file from the remoteflash directory
located on the Tools and Drivers CD to the remote system that is running the
Embedded LOM Web GUI.
Where version is the version of the Tools and Drivers CD that you are using and
bios_bmc_file is the name of the BIOS/BMC image.
For example: /remoteflash/1.0/90_3A02
3. Log in to the SP.
4. Click on Control and select Firmware Update from the drop-down menu.
The Firmware Update screen is displayed.
5. Click Browse and navigate to the location of the flash file.
6. Click Update.
The BIOS and BMC firmware on the Sun Fire X2100 M2 server will be updated.
Appendix B
Using the Tools and Drivers CD
B-5
B.3
Booting the Tools and Drivers CD from a
PXE Server
If you have a Sun Fire X2100 M2 server that does not have a DVD drive, you can run
the Pc-Check diagnostics and flash the BIOS from a Preboot Execution Environment
(PXE) server.
The following topics are included in this section:
B.3.1
■
Section B.3.1, “Setting up the Tools and Drivers CD Image on the PXE Server” on
page B-6
■
Section B.3.2, “Accessing the Tools and Drivers CD From the Target Sun Fire
X2100 M2 Server” on page B-9
Setting up the Tools and Drivers CD Image on the
PXE Server
You will need the following to set up the PXE server:
■
Red Hat kickstart server with a CD or DVD drive
Instructions for setting up the Red Hat kickstart server can be found in the system
administration guides for Red Hat Enterprise Linux:
■
Red Hat Enterprise Linux 3 manual at
http://www.redhat.com/docs/manuals/enterprise/
RHEL-3-Manual/sysadmin-guide/
■
Red Hat Enterprise Linux 4 manual at
http://www.redhat.com/docs/manuals/enterprise/
RHEL-4-Manual/sysadmin-guide/
■
Sun Fire X2100 M2 Server Tools and Drivers CD
■
MEMDISK kernel from the SYSLINUX project. Access this kernel at
http://www.kernel.org/pub/linux/utils/boot/syslinux/
To set up the PXE server:
1. Log in to the PXE server as root (superuser).
2. Determine the directory where the Red Hat image is installed on the PXE server.
B-6
Sun Fire X2100 M2 Server Service Manual • December 2006
The default directory for the PXE image is usually /tftpboot/linux-install.
The remainder of this procedure assumes that the PXE files have been installed in
this directory.
Note – If your PXE files are not installed in the /tftpboot/linux-install
directory, modify the procedure as necessary.
3. Make a directory for the Sun Fire X2100 M2 Server Tools and Drivers CD contents.
# mkdir /tftpboot/linux-install/suppl_leo
4. Insert the Sun Fire X2100 M2 Server Tools and Drivers CD into the PXE server,
and copy the boot.img file located in the root directory of the CD to the new
Sun Fire X2100 M2 server supplemental directory created in Step 3.
# cp /mnt/cdrom/boot.img /tftpboot/linux-install/suppl_leo
5. Download the MEMDISK kernel.
a. Go to the latest SYSLINUX project web site at:
http://www.kernel.org/pub/linux/utils/boot/syslinux/
b. Save the latest syslinux-version.zip file to your root directory.
Where version is the latest SYSLINUX project version.
Note – Version 3.09 was the latest version at the time of this writing.
6. Unzip the zip file.
For example:
# unzip syslinux-3.09.zip
7. Change to the memdisk directory.
For example:
# cd /syslinux-3.09/memdisk
Appendix B
Using the Tools and Drivers CD
B-7
8. Copy the memdisk kernel to the new Sun Fire X2100 M2 Server Tools and Drivers
Directory created in Step 3.
For example:
# cp /syslinux-3.09/memdisk/memdisk /tftpboot/linux-install/suppl_leo
9. Edit the Boot Message Screen as follows.
a. Open the boot.msg file in a text editor.
# vi /tftpboot/linux-install/msgs/boot.msg
b. Type the following line after 0-Local Machine.
suppl_leo - Sun Fire X2100 M2 Server Tools and Drivers CD
c. Save and close the boot.msg file.
10. Edit the default PXE Configuration file as follows.
a. Open the default file in a text editor.
# vi /tftpboot/linux-install/pxelinux.cfg/default
b. Type the following lines after the label0 section:
label suppl_leo
kernel suppl_leo/memdisk
append initrd=suppl_leo/boot.img
c. Save and close the default file.
11. Test the installation on the test machine.
B-8
Sun Fire X2100 M2 Server Service Manual • December 2006
B.3.2
Accessing the Tools and Drivers CD From the
Target Sun Fire X2100 M2 Server
You will need the following to run diagnostics on a target Sun Fire X2100 M2 server:
■
PXE server configured as shown in Section B.3.1, “Setting up the Tools and
Drivers CD Image on the PXE Server” on page B-6.
■
Sun Fire X2100 M2 server set up on the same network as the PXE server.
1. Connect the Sun Fire X2100 M2 server to the same network as the PXE server.
2. Power on (or reboot) the Sun Fire X2100 M2 server.
3. Press the F12 key during POST.
4. The Boot Message Screen located on your PXE server at /tftpboot/linuxinstall/msgs/boot.msg displays on the screen.
5. Type suppl_leo at the prompt and press Return.
The MEMDISK kernel and the bootable portion of the Tools and Drivers CD are
downloaded to the test machine over the network and into memory.
Once downloaded, the bootable portion of the Tools and Drivers CD will be booted.
6. The main menu of the bootable portion of the Tools and Drivers CD is displayed
on the target Sun Fire X2100 M2 server.
7. You can now run the hardware diagnostics or update the System BIOS.
See Chapter 3 for information on running Pc-Check diagnostics software.
B.4
Broadcom NetXtreme Software
Included on the Tools and Drivers CD is software from Broadcom for specific
management applications for Windows only.
■
Broadcom advanced control suite
■
BASP (Intermediate Driver for VLAN and Teaming)
■
SNMP sub-agent
■
SIM provider
■
DMI PCI service provider
To install the software from a Windows Server 2003 Sun Fire X2100 M2 server:
Appendix B
Using the Tools and Drivers CD
B-9
1. Navigate to the following directory on the Tools and Drivers CD:
d:\tools_&_driver_1.0\drivers\windows\broadcomNIC\Launch.exe
2. Double-click Launch.exe.
3. Click Management Applications and follow the install wizard.
4. Click the Users Guide button in the Broadcom NetXtreme software for
information about the software.
After the management software is installed you can run it as follows:
5. Start -> Broadcom -> Broadcom Advanced Control Suite 2
Please note the following considerations when using the teaming feature of the
Broadcom software:
B-10
■
Teaming two NVIDIA NICS or one NVIDIA NICS and one Broadcom NIC is not
recommended but will work. See FIGURE 1-2 for the location of the NVIDIA and
Broadcom NICs.
■
One of the broadcom NICs is shared with the SP. Including two broadcom NICs
as a team will disrupt the SP management feature. For more information, refer to
the users guide included with the broadcom software.
Sun Fire X2100 M2 Server Service Manual • December 2006
APPENDIX
C
Installing the Server Into a Rack
With Optional Slide Rails
Perform the procedures in this chapter to install your server into a four-post rack
using the orderable slide rail and cable management arm options. These slide rails
are compatible with a wide range of equipment racks that meet the following
standards:
■
Four-post structure (mounting at both front and rear). Two-post racks are not
compatible.
■
Rack horizontal opening and unit vertical pitch conforming to ANSI/EIA 310-D1992 or IEC 60927 standards.
■
Distance between front and rear mounting planes of 610 mm and 915 mm (24
inches to 36 inches).
■
Clearance depth (to front cabinet door) in front of front rack mounting plane at
least 25.4 mm (1 inch).
■
Clearance depth (to rear cabinet door) behind front rack mounting plane at least
800 mm (31.5 inches) with the cable management arm, or 700 mm (27.5 inches)
without the cable management arm.
■
Clearance width (between structural supports and cable troughs) between front
and rear mounting planes at least 456 mm (18 inches).
Caution – Always load equipment into a rack from the bottom up so that it will not
become top-heavy and tip over. Deploy your rack’s anti-tilt bar to prevent the rack
from tipping during equipment installation.
Caution – Ensure that the temperature in the rack does not exceed the server’s
maximum ambient rated temperatures. Consider the total airflow requirements of all
equipment installed in the rack, to ensure that the equipment is operated within its
specified temperature range.
C-1
C.1
Disassembling the Slide Rails Before
Installation
Use this procedure to remove the mounting brackets from the slide-rail assemblies.
1. Unpack the slide rails.
2. Locate the slide rail lock at the front of one of the slide rail assemblies, as shown
in FIGURE C-1.
3. Squeeze and hold the tabs at the top and bottom of the lock while you pull the
mounting bracket out of the slide-rail assembly until it reaches the stop. (See
FIGURE C-1).
4. Push the mounting bracket release button toward the front of the mounting
bracket, as shown in FIGURE C-1, and simultaneously withdraw the mounting
bracket from the slide-rail assembly.
5. Repeat for the remaining slide-rail assembly.
Mounting bracket
release button
Slide-rail lock
FIGURE C-1
C-2
Disassembling the Slide Rail Before Installation
Sun Fire X2100 M2 Server Service Manual • December 2006
C.2
Installing the Mounting Brackets Onto
the Server
Use this procedure to install the mounting brackets onto the sides of the server.
1. Position a mounting bracket against the chassis so that the slide-rail lock is at the
server front, and the three keyed openings on the mounting bracket are aligned
with the three locating pins on the side of the chassis.
Mountingbracket clip
Chassis front
Mounting bracket
Slide rail lock
FIGURE C-2
Aligning the Mounting Bracket With the Server Chassis
2. With the heads of the three chassis locating pins protruding though the three
keyed openings in the mounting bracket, pull the mounting bracket toward the
front of the chassis until the mounting-bracket clip locks into place with an
audible click. (See FIGURE C-2.)
3. Verify that the rear locating pin has engaged the mounting-bracket clip. (See
FIGURE C-2.)
4. Repeat to install the remaining mounting bracket on the other side of the server.
Appendix C
Installing the Server Into a Rack With Optional Slide Rails
C-3
C.3
Attaching the Slide-Rail Assemblies to
the Rack
Use this procedure to install the slide-rail assemblies to the rack.
1. Position a slide-rail assembly in your rack so that the brackets at each end of the
slide-rail assembly are on the outside of the front and rear rack posts. (See
FIGURE C-3.)
2. Attach the slide-rail assembly to the rack posts, but do not tighten the screws
completely.
The method used to attach the slide rails varies, depending on the type of rack:
■
If your rack has threaded mounting holes in the rack posts, first determine
whether the threads are metric or standard, then insert the correct mounting
screws through the slide-rail brackets and into the threaded holes.
■
If your rack does not have threaded mounting holes, insert the mounting screws
through both the slide-rail brackets and rack posts, then secure them with the
caged nuts.
Slide-rail
assembly
Rack post
Slide-rail assembly
bracket on outside
of rack post
FIGURE C-3
C-4
Slide-Rail Assembly Mounting to Rack Post
Sun Fire X2100 M2 Server Service Manual • December 2006
3. Repeat Step 1 and Step 2 for the remaining slide-rail assembly.
4. From the front of the rack, set the proper width of the rails with the spacer. (See
FIGURE C-4.)
Rail-width spacer
FIGURE C-4
Setting the Rail Width
5. Tighten the screws on the brackets.
6. Remove the spacer and confirm that the rails are attached tightly to the rack.
7. Repeat Step 4 through Step 6 for rear of the rack.
Appendix C
Installing the Server Into a Rack With Optional Slide Rails
C-5
8. If available, extend the anti-tip foot at the bottom of the rack. (See FIGURE C-5.)
FIGURE C-5
Extending the Anti-tip Foot
Caution – If your rack does not have an anti-tip foot, there is some danger of the
rack tipping.
C.4
Installing the Server Into the Slide-Rail
Assemblies
Use this procedure to install the server chassis, with mounting brackets, into the
slide-rail assemblies that are mounted to the rack.
Caution – This procedure requires a minimum of two people because of the weight
of the server. Attempting this procedure alone could result in equipment damage or
personal injury.
Caution – Always load equipment into a rack from the bottom up so that it will not
become top-heavy and tip over. Deploy your rack’s anti-tilt bar to prevent the rack
from tipping during equipment installation.
C-6
Sun Fire X2100 M2 Server Service Manual • December 2006
1. Push the slide rails into the slide-rail assemblies in the rack as far as possible.
2. Raise the server so that the rear ends of the mounting brackets are aligned with
the slide-rail assemblies that are mounted in the equipment rack. (See FIGURE C-6.)
3. Insert the mounting brackets into the slide rails, then push the server into the rack
until the mounting brackets encounter the slide-rail stops (approximately 12
inches, or 30 cm).
Mounting bracket
inserted into
slide rail
Slide-rail
release button
Slide-rail
lock
FIGURE C-6
Slide-rail
assembly
mounted on
rack post
Inserting the Server With Mounting Brackets Into the Slide Rails
4. Simultaneously push and hold the slide-rail release buttons on each mounting
bracket while you push the server into the rack. (See FIGURE C-6.) Continue
pushing until the slide-rail locks on the front of the mounting brackets engage the
slide-rail assemblies.
You will hear an audible click.
Caution – Verify that the server is securely mounted in the rack and that the sliderails locks are engaged with the mounting brackets before continuing.
Appendix C
Installing the Server Into a Rack With Optional Slide Rails
C-7
C.5
Installing the Cable Management
Assembly
Use this procedure to install an optional cable management assembly (CMA).
1. Unpack the CMA parts.
2. Take the CMA to the back of the equipment rack and ensure that you have
adequate room to work around the back of the server.
Note – References to “left” or “right” in this procedure assume that you are facing
the back of the equipment rack.
3. Locate the CMA rail extension and insert it into the left slide rail until the
extension locks into place with an audible click. (See FIGURE C-7.)
The CMA rail extension might be taped to the CMA assembly.
CMA rail
extension
FIGURE C-7
C-8
Left slide-rail
Inserting the CMA Rail Extension Into the Back of the Left Slide Rail
Sun Fire X2100 M2 Server Service Manual • December 2006
4. Verify that the CMA rail extension engages the slide rail, as shown in FIGURE C-8.
CMA rail
extension
FIGURE C-8
Left slide rail
Detail of CMA Rail Extension Inserted Into the Left Slide Rail
Note – Support the CMA in the remaining installation steps. Do not allow the
assembly to hang by its own weight until it is secured by all three of the attachment
points.
Appendix C
Installing the Server Into a Rack With Optional Slide Rails
C-9
5. Insert the CMA’s mounting bracket connector into the right slide rail until the
connector locks into place with an audible click. (See FIGURE C-9.)
Right slide rail
CMA mounting
bracket
FIGURE C-9
C-10
Inserting the CMA Mounting Bracket Into the Back of the Right Slide Rail
Sun Fire X2100 M2 Server Service Manual • December 2006
6. Insert the right CMA slide-rail connector into the right slide-rail assembly until
the connector locks into place with an audible click. (See FIGURE C-10.)
Right sliderail assembly
CMA slide-rail
connector
FIGURE C-10
Inserting CMA Slide-Rail Connector Into Back of Right Slide-Rail Assembly
Appendix C
Installing the Server Into a Rack With Optional Slide Rails
C-11
7. Insert the left CMA slide-rail connector into the rail extension on the left slide-rail
assembly until the connector locks into place with an audible click. (See
FIGURE C-11.)
CMA arm connector
CMA extension
arm
(on left slide rail)
FIGURE C-11
C-12
Connecting the CMA Arm to Rail Extension Connector
Sun Fire X2100 M2 Server Service Manual • December 2006
8. Position the cable hangers in the appropriate mounting holes in the CMA and
snap them into place. (See FIGURE C-12.)
For best results, place three hangers, evenly spaced, on the rear-facing side of the
CMA and three on the side facing the server.
CMA arm
CMA cable hanger
FIGURE C-12
Installing CMA Cable Hangers
9. Install cables to your server, as required.
10. Route the cables through the CMA cable hangers.
Appendix C
Installing the Server Into a Rack With Optional Slide Rails
C-13
C.6
Verifying Operation of the Slide Rails
and CMA
Use this procedure to ensure that the slide rails and CMA are operating correctly.
Note – Two people are recommended for this procedure: one to move the server in
and out of the rack, and one to observe the cables and CMA.
1. Slowly pull the server out of the rack until the slide rails reach their stops.
2. Inspect the attached cables for any binding or kinks.
3. Verify that the CMA extends fully from the slide rails.
4. Push the server back into the rack, as described below.
When the server is fully extended, you must release two sets of slide-rail stops to
return the server to the rack:
a. The first set of stops are levers, located on the inside of each slide rail, just
behind the back panel of the server. These levers are labeled “PUSH.” Push in
both levers simultaneously and slide the server toward the rack.
The server will slide in approximately 15 inches (38 cm) and stop.
Verify that the cables and the CMA retract without binding before continuing.
b. The second set of stops are the slide rail release buttons, located near the front
of each mounting bracket. See FIGURE C-6. Simultaneously push or pull both of
the slide-rail release buttons and push the server completely into the rack until
both slide-rail locks engage.
5. Adjust the cable hangers and CMA as required.
C-14
Sun Fire X2100 M2 Server Service Manual • December 2006
Appendix C
Installing the Server Into a Rack With Optional Slide Rails
C-15
C-16
Sun Fire X2100 M2 Server Service Manual • December 2006
Index
A
air duct
location, 1-7, 4-5
replacing, 4-22
altitude specifications, A-2
B
battery
location, 1-7, 4-5
replacing, 4-35
BIOS fimware
updating with Embedded LOM WebGUI, B-4
updating with local DVD drive, B-2
updating with tftp using CLI, B-3
blower module
location, 1-7, 4-5
replacing, 4-28
BMC firmware
updating with Embedded LOM WebGUI, B-4
updating with local DVD drive, B-2
updating with tftp using CLI, B-3
Broadcom Ethernet connectors, 1-6
Broadcom NetXtreme software, B-9
C
cable management assembly, C-9
cables
connector locations, 4-44
replacing, 4-43
CD or DVD problems, troubleshooting, 2-4
CMA assembly, C-9
components
orderable, 1-10
replacement procedures, 4-6
cover removal, 4-3
CPU
location, 1-7, 4-5
replacing, 4-38
specifications, 1-2
customer orderable components, 1-10
customer replaceable unit replacement
procedures, 4-6
D
depth of system, A-1
diagnostic partition
accessing
Red Hat Linux, 3-13
Solaris 10, 3-15
Windows XP, 3-16
adding, 3-12
log file, 3-12
removing, 3-10
diagnostics, B-6
advanced diagnostics option, 3-4
deferred burn-in testing option, 3-9
hard disk testing, 3-6
immediate burn-in testing option, 3-7
main menu options, 3-2
PC-CHECK information, 3-18
print results reports option, 3-18
running from PXE server, B-6
show results summary option, 3-17
shut down option, 3-19
system information menu options, 3-3
Index-1
DIMMs, see memory modules
DVD drive
location, 1-5, 1-7, 4-5
replacing, 4-19
J
Java Enterprise System, 1-3
K
keyboard, troubleshooting, 2-5
E
Embedded Lights Out Manager, 1-4
environmental system specifications, A-2
ESD precautions, 4-2
L
list of customer replaceable units (CRUs), 4-6
M
F
fan module
location, 1-7, 4-5
replacing, 4-26
fault LED, 1-5, 1-6
features, 1-2
field replaceable unit replacement procedures, 4-6
firmware update, B-2
front panel, 1-5
H
hard disk drive
location, 1-5, 1-7, 4-5
troubleshooting, 2-5
hard disk drive, replacing, 4-12
HDD, see hard disk drive
heatsink
location, 1-7, 4-5
replacing, 4-38
height of system, A-1
humidity specifications, A-2
hung server, troubleshooting, 2-5
I
I/O board
location, 1-7, 4-5
replacing, 4-7
I/O options, 1-2
installation
ESD precautions, 4-2
postinstallation instructions, 4-3
precautions, 4-2
preinstallation instructions, 4-2
installing to a rack, C-1
internal components, 1-7, 4-5
Index-2
maintenance procedures
ESD precautions, 4-2
postinstallation precautions, 4-3
preinstallation instructions, 4-2
memory modules
location, 1-7, 4-5
population rules, 4-31
replacing, 4-31
specifications, 1-2
troubleshooting, 2-6
motherboard
cable connections, 4-44
replacing, 4-44
mouse, troubleshooting, 2-5
N
network I/O, 1-2
NVIDIA Ethernet connectors, 1-6
O
ODD drive
location, 1-7, 4-5
replacing, 4-19
operating system software, 1-3
P
PCI riser assembly
replacing, 4-9
PCI-Express card
location, 1-6, 1-7, 4-5
replacing, 4-9
specifications, 1-2
physical system specifications, A-1
power button, 1-5
power button LED, troubleshooting, 2-5
power connector, 1-6
Sun Fire X2100 M2 Server Service Manual • December 2006
power LED, 1-5, 1-6
power problems
troubleshooting, 2-4
power supply
location, 1-7, 4-5
replacing, 4-24
power system specifications, A-2
powering off for service, 4-3
precautions for installation, 4-2, 4-3
preinstalled software, 1-3
PXE server, B-6
R
rack installation, C-1
rear panel connectors, 1-6
rear panel LEDs, 1-6
Red Hat Enterprise Linux
accessing software, 1-3
supported versions, 1-3
removing cover, 4-3
S
serial connector
location, 1-6
pin configuration, A-3
service processor firmware update, B-2
shock specifications, A-2
slide-rail installation, C-2
Solaris 10 operating system, 1-3
supported operating systems, 1-3
SUSE Linux Enterprise Server
accessing software, 1-3
supported versions, 1-3
system identification button, 1-5
system identification LED, 1-5, 1-6
system management software, 1-4
system specifications
environmental, A-2
physical, A-1
power, A-2
booting from a PXE server, B-6
Broadcom NetXtreme software, B-9
software overview, 1-4
tools for maintenance procedures, 4-1
troubleshooting
CD or DVD media, 2-5
CD or DVD problems, 2-4
external device, 2-6
hard disk drive problems, 2-5
hung or frozen server, 2-5
keyboard, 2-5
memory modules, 2-6
mouse, 2-5
power button LED, 2-5
power problems, 2-4
procedures, 2-4
USB device, 2-4
video, 2-5
U
USB connector, 1-5, 1-6
USB device problems, troubleshooting, 2-4
V
vibration specifications, A-2
video onboard connector, 1-6
video problems, troubleshooting, 2-5
visual inspection
external, 2-3
internal, 2-3
W
weight of system, maximum, A-1
width of system, A-1
Windows Server 2003
supported versions, 1-3
T
temperature specifications, A-2
Tools and Drivers CD
BIOS and BMC firware update, B-2
Index-3
Index-4
Sun Fire X2100 M2 Server Service Manual • December 2006