Zebra ZXP SERIES 7 Installation Guide

Oracle ® Hospitality Cruise Shipboard
Property Management System
Zebra ZXP SERIES 7 Installation Guide
Release 7.30.868
S eptem ber 2015
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Contents
Figures ............................................................................................................................... 4
Preface................................................................................................................................ 6
Audience ................................................................................................................................... 6
Customer Support ................................................................................................................... 6
Revision History ...................................................................................................................... 6
1. Introduction.................................................................................................................. 7
1.1.
Prerequisites .............................................................................................................. 7
1.2.
Supported Systems ................................................................................................... 7
1.3.
Certifications ............................................................................................................. 7
1.4.
Compatibility ............................................................................................................ 8
2. Network Printer Settings ............................................................................................. 9
3. Driver Installation...................................................................................................... 10
3.1.
USB Printer Driver Installation ............................................................................ 10
3.2.
Ethernet Printer Driver Installation ..................................................................... 14
4. Firmware..................................................................................................................... 20
4.1.
Updating the Firmware ......................................................................................... 20
4.2.
Verifying the Firmware Version........................................................................... 22
4.3.
Printer Configuration ............................................................................................. 23
5. Management Setup .................................................................................................... 29
5.1.
Hardware configuration ........................................................................................ 29
5.2.
Crystal Report Setup .............................................................................................. 30
6. RFID Handling........................................................................................................... 33
6.1.
SDK Installation ...................................................................................................... 33
6.2.
Omnikey Driver Installation ................................................................................. 35
6.3.
Management Setup................................................................................................. 36
3
Figures
Figure 1-1 - Zebra ZXP Series 7 Card Printer ............................................................................. 7
Figure 3-1 – USB Driver Installation Welcome Screen ............................................................ 10
Figure 3-2 - USB Driver Installation........................................................................................... 11
Figure 3-3 - USB Driver Installation Prompt ............................................................................ 11
Figure 3-4 - USB Driver Installation License Agreement........................................................ 11
Figure 3-5 - USB Driver Installation Customer Information .................................................. 12
Figure 3-6 - USB Driver Installation Destination folder.......................................................... 12
Figure 3-7 - USB Driver Ready to Install ................................................................................... 13
Figure 3-8 - USB Driver Installation Complete ........................................................................ 13
Figure 3-9 - Printer installed in Devices and Printers screen ................................................. 14
Figure 3-10 – USB Driver Installation Welcome Screen .......................................................... 14
Figure 3-11 - Ethernet Printer Driver Installation .................................................................... 15
Figure 3-12 - Ethernet Driver Installation Prompt ................................................................... 15
Figure 3-13 - USB Driver Installation License Agreement...................................................... 15
Figure 3-14 - USB Driver Installation Customer Information ................................................ 16
Figure 3-15 - Ethernet Printer Detection ................................................................................... 16
Figure 3-16 – Set Ethernet Printer Location .............................................................................. 17
Figure 3-17 - USB Driver Installation Destination folder........................................................ 17
Figure 3-18 - USB Driver Ready to Install ................................................................................. 18
Figure 3-19 - USB Driver Installation Complete ...................................................................... 18
Figure 3-20 - Network Printer installed in Devices and Printers screen. ............................. 19
Figure 4-1 - Firmware Update .................................................................................................... 20
Figure 4-2 - ZXP SERIES 7Toolbox............................................................................................. 20
Figure 4-3 - Firmware Lookup Table ......................................................................................... 21
Figure 4-4 - Firmware Flash on Device ..................................................................................... 21
Figure 4-5 - Firmware Update .................................................................................................... 22
Figure 4-6 - ZXP SERIES 7 Toolbox............................................................................................ 22
Figure 4-7 - Firmware Version Installed ................................................................................... 23
Figure 4-8 - Firmware Update .................................................................................................... 23
Figure 4-9 - ZXP Series 7 Printer properties ............................................................................. 24
Figure 4-10 - Magnetic Encoding setting................................................................................... 24
Figure 4-11 - Encoding Type Setting.......................................................................................... 25
Figure 4-12 - Track 2 Type setting .............................................................................................. 26
Figure 4-13 - Track 3 Type setting .............................................................................................. 27
Figure 4-14 - Final Magnetic Encoding...................................................................................... 28
Figure 5-1 - Management module Hardware Options ........................................................... 29
Figure 5-2 - Management module Coercivity selection .......................................................... 30
Figure 5-3 - Crystal Report Setup ............................................................................................... 31
Figure 5-4 - Report Formula ........................................................................................................ 31
Figure 5-5 – Report Printer setup ............................................................................................... 32
Figure 5-6 - Customized Report Formula ................................................................................. 32
Figure 6-1 - SDK Setup................................................................................................................. 33
Figure 6-2 - SDK Default Installation folder. ............................................................................ 34
Figure 6-3 - SDK Installation Complete .................................................................................... 34
4
Figure 6-4 - SDK Program in Control Panel ............................................................................. 34
Figure 6-5 - OMNIKEY setup file ............................................................................................... 35
Figure 6-6 - Omnikey Installation .............................................................................................. 35
Figure 6-7 - RFID Setup ............................................................................................................... 36
5
Preface
A udie nce
This document is intended for application specialist and users of Oracle® Hospitality Cruise
Shipboard Property Management System.
C ustomer S upport
To contact Oracle Customer Support, access My Oracle Support at the following
URL: https://support.oracle.com/
When contacting Customer Support, please provide the following:

Product version and program/module name

Functional and technical description of the problem (include business impact)

Detailed step-by-step instructions to re-create

Exact error message received

Screen shots of each step you take
R e vision H istory
Date
September 18, 2015
6
Description of Change

Initial publication.
Preface
1. Introduction
Utilizing the latest in Zebra card printing technology, the ZXP Series 7 provides highvolume, high-quality printing. The printer delivers fast yet reliable performance while
offering users exceptional value by lowering the printer’s cost of ownership. ZXP
Series 7 prints sharp vivid cards with precise color control.
Figure 1-1 - Zebra ZXP Series 7 Card Printer
1 .1 . P re re quisite s
Installing a device with a correct firmware, driver and SDK version is essential.
Download these setup files from the FTP release folder: /Fidelio/Fidelio
Cruise SPMS/Release730/Hardware Drivers/Zebra/ZXP Series 7 and
/Fidelio/Fidelio Cruise SPMS/Release730/Hardware
Drivers/OMNIKEY 5321.




Setup file: Zebra ZXP Series 7.zip
SDK setup file for Operating System running on:
o zmotif-sdk-32bit-v3-0-4.zip for Windows 32-bit System
o zmotif-sdk-64bit-v3-0-4.zip for Windows 64-bit System
Remove all previously installed driver, if any.
Omnikey_5x2x_unattended_w7_x64_r1_2_26_140_0.zip
1 .2 . S upporte d S yste m s


Windows 32-bit System
Windows 64-bit System
1 .3 . C e rtifica tions



Introduction
Certified driver version: DZ7CG.03.00.00.00.
Certified firmware version: fz7mg-03-00-00.
Certified SDK version: v3.0.04.
7
1 .4 . C om pa tibility
Oracle® Hospitality Cruise Shipboard Property Management System (SPMS) version
7.30.868 or later. For customer operating on version below 7.30.868, database
upgrade to the recommended or latest version is required.
8
Introduction
2. Network Printer Settings
For card to be encoded via a network printer, a static network IP must be assigned before
installation begins.
1.
Connect the network cable to the Ethernet port on the rear of the printer for network
connection or directly to the computer’s Ethernet port.
2.
Turn on the printer.
3.
When the printer is in READY mode, press MENU on the Operator Control Panel
(OCP).
4.
Press DOWN, then choose NETWORK SETTINGS option, and then press SELECT.
5.
Press DOWN, choose SET IP ADDRESS, and then press SELECT.
6.
Press CHANGE to set in the IP address in each number block, using NEXT to move to the
next block.
Press EXIT to return to the previous menu when the IP assignment completes.
7.
Press DOWN and choose SET SUBNET MASK, then press the SELECT.
To enter the SUBNET MASK, use CHANGE, and enter the number in block using
NEXT to move to the next block.
Press EXIT to return to the previous menu.
Note: The Ethernet printer does need to be in the same subnet as
the host. It can be in a different subnet as long as it is reachable
from the host.
8.
Press DOWN, choose SET DEFAULT GATEWAY, and then press SELECT.
9.
Use CHANGE to enter the number in each block and NEXT to move to the next set of
number.
Press EXIT to return to the previous menu.
10. To save the settings, press UP, select SAVE SETTINGS, and then press SELECT.
Network Printer Settings
9
3. Driver Installation
Installing the correct driver is essential for the printer to work as it should be. The Zebra
ZXP SERIES 7 supports both Ethernet and USB Driver.
Warning: Ensure you have removed any previously installed
Zebra ZXP Series 7 Card printer driver and REBOOT.
3 .1 .
U S B P rinte r D rive r Insta lla tion
1.
Right-click and choose Run as Administrator on the DZ7CG.03.00.00.00.exe.
2.
On the Welcome to the InstallShield Wizard screen, click Next to continue.
Figure 3-1 – USB Driver Installation Welcome Screen
3.
10
Select Install USB printer drivers. This is the default, and then click Next.
Driver Installation
Figure 3-2 - USB Driver Installation
4.
Ensure the printer is turned off, and then click the OK.
Figure 3-3 - USB Driver Installation Prompt
5.
On the License Agreement window, select Accept the terms of the license agreement,
and then click Next.
Figure 3-4 - USB Driver Installation License Agreement
6.
Enter the name and company information, and then click Next.
Driver Installation
11
Figure 3-5 - USB Driver Installation Customer Information
7.
On the Choose Destination Location window, click Next to accept the default setup
location.
Figure 3-6 - USB Driver Installation Destination folder
8.
12
Click Install to continue.
Driver Installation
Figure 3-7 - USB Driver Ready to Install
9.
Click Finish to complete the installation.
Figure 3-8 - USB Driver Installation Complete
10. In the Control Panel, Devices and Printers screen, the Zebra ZXP Series 7 USB printer
is now installed and ready to print.
Driver Installation
13
Figure 3-9 - Printer installed in Devices and Printers screen
3 .2 .
E the rne t P rinte r D rive r Insta lla tion
1.
Right-click and choose Run as Administrator on the DZ7CG.03.00.00.00.exe.
2.
On the Welcome to InstallShield Wizard screen, click Next to continue.
Figure 3-10 – USB Driver Installation Welcome Screen
3.
14
Select Install Ethernet printer drivers, and then click Next to continue.
Driver Installation
Figure 3-11 - Ethernet Printer Driver Installation
4.
Ensure the printer is turned on, and then click OK.
Figure 3-12 - Ethernet Driver Installation Prompt
5.
On the License Agreement window, select Accept the terms of the license agreement,
and then click Next.
Figure 3-13 - USB Driver Installation License Agreement
Driver Installation
15
6.
Enter the name and company information, and then click Next.
Figure 3-14 - USB Driver Installation Customer Information
7.
On Search Ethernet Printers window, click Refresh to search for available Ethernet
printers on the network. A list of network printers will be displayed.
Select the desire printer, then click Next.
Figure 3-15 - Ethernet Printer Detection
8.
16
Enter the Location of the printer and any Comments regarding the printer, then click
Next.
Driver Installation
Figure 3-16 – Set Ethernet Printer Location
9.
On Choose Destination Location window, click Next to accept the default setup location.
Figure 3-17 - USB Driver Installation Destination folder
10. Click Install to continue.
Driver Installation
17
Figure 3-18 - USB Driver Ready to Install
11. Click Finish to complete the installation.
Figure 3-19 - USB Driver Installation Complete
12. In the Control Panel, Devices and Printers, the Zebra ZXP Series 7 Network Card
Printer is now installed and ready to print.
18
Driver Installation
Figure 3-20 - Network Printer installed in Devices and Printers screen.
Driver Installation
19
4. Firmware
The firmware version determines the operability of the device. See Introduction page for
certified firmware version.
4 .1 .
1.
U pda ting the F irm w a re
In Printer and Devices, right-click on the printer icon and select Printer Preferences.
Figure 4-1 - Firmware Update
2.
At the bottom of the Card Setup tab, click on ZXP Toolbox.
Figure 4-2 - ZXP SERIES 7Toolbox
3.
20
Under Firmware and Lookup Tables, browse for the BIN file in your local PC folder.
Firmware
Figure 4-3 - Firmware Lookup Table
4.
5.
Select the file and click Open.
Read the warning about erasing the firmware, and then click OK.
Warning: The device will no longer function if the wrong
firmware is applied.
6.
7.
Read the firmware file confirmation message, and then click OK.
During the firmware upgrade, the progress screen is shown on the device control panel.
Warning: Do not power off the device when firmware upgrade
is in progress.
Figure 4-4 - Firmware Flash on Device
8.
On completion, an Upgrade Complete is shown on Operator Control Panel.
Firmware
21
9.
Reboot the printer by powering it off/on.
4 .2 . V e rifying the F irm w a re V e rsion
1.
In Printer and Devices, right-click on the printer icon and select Printer Preferences.
Figure 4-5 - Firmware Update
2.
At the bottom of the Card Setup tab, click on ZXP Toolbox.
Figure 4-6 - ZXP SERIES 7 Toolbox
22
Firmware
3.
Under Information section, verify the firmware version displayed.
Figure 4-7 - Firmware Version Installed
4 .3 . P rinte r C onfigura tion
1.
In Printer and Devices, right-click on the printer icon and select Printer Preferences.
Figure 4-8 - Firmware Update
2.
Go to the Encoding tab.
Firmware
23
Figure 4-9 - ZXP Series 7 Printer properties
3.
On the Technology section, select Magnetic Encoding.
Figure 4-10 - Magnetic Encoding setting
4.
24
Under Settings, make the following adjustments:
 Magnetic Encoding type = Custom.
 Track 1 Type = ISO.
 Under Encode/Read data, check Hex.
Firmware
Figure 4-11 - Encoding Type Setting
5.
Under Track 2 tab, change the Type to ISO.
Firmware
25
Figure 4-12 - Track 2 Type setting
6.
26
Under Track 3 tab, change these fields to:
 Type = Custom.
 Bit Density = 210
 Character size = 4
Firmware
Figure 4-13 - Track 3 Type setting
7.
8.
9.
Click Save.
On Magnetic encoding values saved successfully prompt, click OK.
Using the figure below as your reference, make sure the settings are correct, and then
click OK.
Firmware
27
Figure 4-14 - Final Magnetic Encoding
28
Firmware
5. Management Setup
The following steps describe how to connect the installed Zebra ZXP SERIES 7 printer to the
Management module.
5 .1 . H a rdw a re configura tion
1.
Copy the ZMotifPrinter.dll file to Fidelio Cruise application folder.
Note: The required DLL file ZMotifPrinter.dll is downloadable
from Fidelio Cruise FTP : /Fidelio/Fidelio Cruise
SPMS/Release730/Hardware Drivers/Zebra/ZXP Series
7.
2.
3.
4.
Launch Management module, and select Options from the menu bar.
In the Options window, click the Hardware tab.
In the Report Printers section, select Cards, and then navigate to Card Printer combo
box and choose “Zebra ZXP7” from the drop-down.
Figure 5-1 - Management module Hardware Options
5.
6.
7.
8.
Click on the Discover Zebra Printer to locate the Zebra ZXP Series 7 printer.
The application will search the network and display the network printer IP in the Zebra
Device Name dropdown menu. Choose the printer from the list.
Select the card coercivity from the Coercivity dropdown list.
Select Yes for Encode Door Lock (Track #3) Key.
Management Setup
29
Tips: If the card stripe (back of the card) is blown color then the
coercivity is Low, and if the card stripe is black color then the
coercivity is High.
9.
Next to Properties, click the drop-down and select the installed printer from the list.
Click Apply to save the settings, and then OK to exit.
Figure 5-2 - Management module Coercivity selection
5 .2 . C rysta l R e port S e tup
1.
2.
30
Open the PAX Card report template with Crystal Report.
Go to the Details section.
Management Setup
Figure 5-3 - Crystal Report Setup
3.
Add 3 of these formulas in following sequence, then change the font size to 1.
sselstring2='[$sselstring2]'[~]sselstring3='[$sselstring3]'[~]s
selstring4='[$sselstring4]'
Figure 5-4 - Report Formula
4.
Select File, Printer Setup.
On the Print Setup screen, check No Printer, and then click OK to close.
Management Setup
31
Figure 5-5 – Report Printer setup
5.
6.
Save the report template, and then upload into the Administration module.
Under Report Setup, add these 3 formulas to Formula section.
sselstring2='[$sselstring2]'[~]sselstring3='[$sselstring3]'[~]
sselstring4='[$sselstring4]'
Figure 5-6 - Customized Report Formula
7.
32
Save the report template.
Management Setup
6. RFID Handling
The Zebra ZXP SERIES 7 comes with a built in inlay antenna that supports UHF RFID
frequency bands (860-960 MHz). An SDK Installation and Omnikey Driver is required prior
to using the RFID feature.
6 .1 . S D K Insta lla tion
1.
2.
Run ZXP SERIES 7SDK ZMotifSDKs_64_v3_0_4.msi as Administrator.
On the Welcome screen, click Next.
Figure 6-1 - SDK Setup
3.
4.
On the License Agreement screen, select ‘I Agree’, and then click Next.
On the Select Installation Folder screen, select to install the SDK for ‘Everyone’, and
then click Next to accept the default installation folder.
RFID Handling
33
Figure 6-2 - SDK Default Installation folder.
5.
6.
On the Confirm Installation screen, click Next to proceed.
On the Installation Complete screen, click Close to exit.
Figure 6-3 - SDK Installation Complete
7.
Upon successful installation, the program is shown in Control Panel, Programs and
Features screen.
Figure 6-4 - SDK Program in Control Panel
34
RFID Handling
6 .2 . O m nike y D rive r Insta lla tion
1.
2.
Disconnect ZXP SERIES 7 USB printer cable from the computer.
Unzip the Omnikey_5x2x_unattended_w7_x64_r1_2_26_140_0.zip to a Temp
folder.
Figure 6-5 - OMNIKEY setup file
Note: For PC operating on Windows 8 OS, change the
compatibility mode to Windows 7 before installing.
3.
Right-click and select Run as Administrator on
HID_Omnikey_5x2x_unattended_w7_x64_r1_2_26_140_0.exe to install.
Figure 6-6 - Omnikey Installation
4.
5.
6.
7.
8.
9.
On the License Agreement screen, select I accept the terms in the license agreement,
and then click Next.
Click Install to begin the installation.
Setup Status screen is shown, displaying the progress of the driver installation.
Once the installation is complete, click Finish to exit the wizard.
Reconnect the ZXP SERIES 7 USB printer cable to the computer.
Configure the Hardware in Management module, Options, Hardware. Refer to
Hardware configuration for instructions.
RFID Handling
35
6 .3 . M a na ge m e nt S e tup
1.
For RFID printing, repeat the process in Chapter 5.1 - Hardware configuration.
Note: In point 5.1.4, choose “Zebra ZXP7 RFID” printer from the
drop-down instead of Zebra ZXP7.
2.
Ensure the following fields are correctly set:
 Encode Door Lock (Track #3) = Yes
 Omnikey CardMan 5x21-CL 0 is link.
Figure 6-7 - RFID Setup
36
RFID Handling
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