User Guide for the Commander Essentials W52P IP DECT Phone

User Guide for the Commander Essentials W52P IP DECT Phone
i
User Guide for the Commander Essentials W52P IP DECT Phone





ii
User Guide for the Commander Essentials W52P IP DECT Phone
About This Guide ......................................................................... ii
In This Guide ................................................................................................................................ ii
Table of Contents ....................................................................... iii
Getting Started ............................................................................ 1
Packaging Contents ................................................................................................................. 1
Connecting the Commander Essentials W52P Base Station ............................................. 3
Setting up the Commander Essentials W52P/W52H Handset ........................................... 5
Setting up the Charger Cradle................................................................................................ 6
Charging the Handset .............................................................................................................. 6
Overview...................................................................................... 8
Base Station Description ........................................................................................................... 8
Handset Description .................................................................................................................. 9
Displaying Information on LCD Screen ................................................................................11
Icon Instructions ........................................................................................................................12
Basic Operations ....................................................................... 13
Handset Registration ...............................................................................................................13
Basic Network Settings ............................................................................................................14
Checking System Status ..........................................................................................................15
Checking Line Status ...............................................................................................................16
Turning Handset On/Off ..........................................................................................................16
Adjusting Ringer Volume ........................................................................................................16
Locking/Unlocking Keypad ....................................................................................................17
Locating a Handset .................................................................................................................18
Switching Silent Mode On/Off ...............................................................................................18
Menu Guidance .......................................................................................................................18
................................................................................................................................18
...................................................................................................................................19
............................................................................................................19
Phone Settings ........................................................................... 20
Handset Name .........................................................................................................................20
CMDR_Commander Phone W52P User Guide_GD_42095
iii
User Guide for the Commander Essentials W52P IP DECT Phone
Language ..................................................................................................................................21
Ring Tones ..................................................................................................................................21
Advisory Tones ..........................................................................................................................21
Backlight ....................................................................................................................................22
Screen Saver .............................................................................................................................22
Color Schemes .........................................................................................................................23
Keypad Light .............................................................................................................................23
Notification Light ......................................................................................................................23
Date and Time ..........................................................................................................................23
Shortcuts ....................................................................................................................................24
Contact Management ...........................................................................................................25
...........................................................................................................................25
....................................................................................................................................28
..................................................................................................................29
Call History Management ......................................................................................................30
Network Call Log ......................................................................................................................31
Emergency Numbers ...............................................................................................................32
Outgoing Lines ..........................................................................................................................32
Incoming Lines ..........................................................................................................................33
Speed Dial .................................................................................................................................33
.................................................................................................33
...................................................................................................34
............................................................................................34
Auto Answer ..............................................................................................................................34
Auto Intercom ...........................................................................................................................35
Handset Reset ...........................................................................................................................35
Base Reset .................................................................................................................................36
Eco Mode+ ................................................................................................................................36
Eco Mode ..................................................................................................................................36
Repeater Mode ........................................................................................................................37
Call Features.............................................................................. 38
Placing Calls ..............................................................................................................................38
.................................................................................................................39
.................................................................................................................39
Answering Calls ........................................................................................................................40
Ending Calls ...............................................................................................................................40
Redialing Calls ..........................................................................................................................41
Call Mute ...................................................................................................................................41
Call Hold/Resume ....................................................................................................................42
Call Waiting ...............................................................................................................................42
Do Not Disturb (DND) ..............................................................................................................43
Call Forward ..............................................................................................................................43
Call Transfer ...............................................................................................................................44
CMDR_Commander Phone W52P User Guide_GD_42095
iv
User Guide for the Commander Essentials W52P IP DECT Phone
Conference Call ......................................................................................................................45
Anonymous Call .......................................................................................................................46
Anonymous Call Rejection .....................................................................................................46
Voice Mail..................................................................................................................................47
Troubleshooting ......................................................................... 49
Appendix ................................................................................... 51
Menu Structure .........................................................................................................................52
Regulatory Notices.................................................................... 57
Service Agreements ................................................................................................................57
Limitations of Liability ...............................................................................................................57
Important Safety Information.................................................................................................57
Index .......................................................................................... 59
CMDR_Commander Phone W52P User Guide_GD_42095
v
User Guide for the Commander Essentials W52P IP DECT Phone
CMDR_Commander Phone W52P User Guide_GD_42095
vi
User Guide for the Commander Essentials W52P IP DECT Phone


Connecting the Commander Essentials W52P Base Station

Setting up the Commander Essentials W52P/W52H Handset



1 Base Station

1 Handset

1 Handset

1 Charge Cradle

1 Charge Cradle

1 Power Adapter

2 Power Adapters

2 Rechargeable Batteries

2 Rechargeable Batteries

1 Belt Clip

1 Ethernet Cable

1 Belt Clip

1 Quick Installation Guide and
1 Quick Reference Guide

1 CD ROM

Commander Essentials W52P Base Station

Commander Essentials W52P/W52H Handset
CMDR_Commander Phone W52P User Guide_GD_42095
1
User Guide for the Commander Essentials W52P IP DECT Phone

Charger Cradle

Power Adapter

Two Rechargeable Batteries
CMDR_Commander Phone W52P User Guide_GD_42095
2
User Guide for the Commander Essentials W52P IP DECT Phone

Ethernet Cable

Belt Clip

Quick Installation Guide & Quick Reference Guide

CD-ROM


Please pay attention to the radio coverage of the base station. It is up to 300m in
unobstructed outdoor areas and up to 50m inside buildings.
Set up the base station and the charger cradle at a central location on a flat, non-slip
surface in your house or apartment.
CMDR_Commander Phone W52P User Guide_GD_42095
3
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Connect the DC plug on the power adapter to the DC5V port on the base station
and connect the other end of the power adapter into an electrical power outlet.
2.
Connect the supplied Ethernet cable between the Internet port on the base station
and the Internet port in your network or the switch/hub device port.
1.
Connect the Ethernet cable between the Internet port on the base station and an
available port on the in-line power switch/hub.
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
Ethernet cable and switch/hub are PoE compliant.
Important! Do not unplug or remove the power and network to the base station while it is
updating firmware and configurations.
CMDR_Commander Phone W52P User Guide_GD_42095
4
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Open the battery cover.
2.
Insert the batteries in the correct polarity.
3.
Close the battery cover.
Do not short-circuit the batteries, as short-circuiting the terminals may damage the
batteries or the handset.
Do not use a damaged battery, this may cause an explosion.
CMDR_Commander Phone W52P User Guide_GD_42095
5
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Connect the DC plug on the power adapter to the DC5V port on the charger
cradle.
2.
Connect the other end of the power adapter into an electrical power outlet.
1.
After setting up the handset and charger cradle, place the handset in the charger
cradle.
CMDR_Commander Phone W52P User Guide_GD_42095
6
User Guide for the Commander Essentials W52P IP DECT Phone
CMDR_Commander Phone W52P User Guide_GD_42095
7
User Guide for the Commander Essentials W52P IP DECT Phone


Handset Description
CMDR_Commander Phone W52P User Guide_GD_42095
8
User Guide for the Commander Essentials W52P IP DECT Phone

Displaying Information on LCD Screen

CMDR_Commander Phone W52P User Guide_GD_42095
9
User Guide for the Commander Essentials W52P IP DECT Phone
CMDR_Commander Phone W52P User Guide_GD_42095
10
User Guide for the Commander Essentials W52P IP DECT Phone
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
CMDR_Commander Phone W52P User Guide_GD_42095
11
User Guide for the Commander Essentials W52P IP DECT Phone
Status Line
Text Line
Soft Key Line

On hook (idle) — displays the signal strength indicator, internal handset number
and battery status.

Off hook — displays line ID.

On hook (idle) — displays handset name, time and date, caller information when
receiving an incoming call and prompt messages.

Off hook — displays the dialed digits.

On hook (idle) — displays History and Line.

Off hook — displays various terms according to the context of the specific feature.
When the capacity of batteries is low, and the handset is not charged timely, the
handset will play a warning tone and display a prompt box every hour.
CMDR_Commander Phone W52P User Guide_GD_42095
12
User Guide for the Commander Essentials W52P IP DECT Phone
CMDR_Commander Phone W52P User Guide_GD_42095
13
User Guide for the Commander Essentials W52P IP DECT Phone







CMDR_Commander Phone W52P User Guide_GD_42095
14
User Guide for the Commander Essentials W52P IP DECT Phone



1.
Long press
on the base station.
The registration LED slow flashes, indicating the base station is in the registration
mode.
2.
Press
3.
Select
on the handset to enter the main menu.
->Registration->Register Handset.
The LCD screen displays the base (1-4).
4.
Press
or
to highlight the desired one, and press the OK soft key.
The handset begins to search for the base station.
5.
Press the OK soft key when the LCD screen displays the RFPI code of the base
station.
6.
Enter the system PIN (default: 0000).
7.
Press the Done soft key.
The handset plays a warning tone and prompts “Handset Subscribed”, which
indicates the registration has finished.
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
->Registration->De-reg. Handset.
The LCD screen displays the names of the handsets registered to the same base
station. The name of the handset itself is highlighted and followed by a left arrow.
5.
Press
or
to highlight the desired handset name, and press the OK soft
key.
The LCD screen prompts “De-register Handset”.
6.
Press the Yes soft key to de-register the handset or the No soft key to cancel.
CMDR_Commander Phone W52P User Guide_GD_42095
15
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
2.
Select
to enter the main menu.
->Registration->Select Base.
The LCD screen displays all base stations the handset registered to and the
Bestbase option (if the handset is registered to more than one base station). The
radio box of the currently used base station is marked. You can select Bestbase to
search for the base station with the best signal strength.
3.
Press
or
to highlight the desired base station or the Bestbase option, and
press the Select soft key.
The handset begins to search for base station. After successful connection, the
handset plays a warning tone and prompts “Base selected successfully!”.
You can press highlight the base station the handset registered to, and then press
the Rename soft key to rename the base station name.
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
5.
Press
6.
Enter the valid values in the IP Address, Subnet Mask, Default Gateway, Primary DNS
->System Settings->Network.
or
to select Static from the IP Address Type field.
and Secondary DNS fields respectively.
7.
Press the Save soft key to accept the change.
1.
Press
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
5.
Press
6.
Enter the valid values in the PPPoE User and PPPoE Password fields.
7.
Press the Save soft key to accept the change.
to enter the main menu.
->System Settings->Network.
or
to select PPPoE from the IP Address Type field.
Using the wrong network parameters may result in inaccessibility of your phone and may
also have an impact on your network performance. For more information on these
parameters, contact your system administrator.
CMDR_Commander Phone W52P User Guide_GD_42095
16
User Guide for the Commander Essentials W52P IP DECT Phone



1.
Press
2.
Select
to enter the main menu.
->System Status.
The LCD screen displays the general information and the More… option.
3.
Press
1.
Press
2.
Select
or
to scroll through the list and view the specific information.
to enter the main menu.
->System Status.
The LCD screen displays the general information and the More… option.
3.
Select More …->Network.
The LCD screen displays the network status.
4.
Press
1.
Press
2.
Select
or
to scroll through the list and view the specific information.
to enter the main menu.
->System Status.
The LCD screen displays the general information and the More… option.
3.
Select More…->Handset.
The LCD screen displays the handset status.
4.
1.
Press
2.
Select
Press
or
to scroll through the list and view the specific information.
to enter the main menu.
->Line Status.
The LCD screen displays all lines registered to the base station with icons for
CMDR_Commander Phone W52P User Guide_GD_42095
17
User Guide for the Commander Essentials W52P IP DECT Phone
indicating the line status. For example, the
icon in the bottom of a line indicates
that you cannot place a call using this line on the handset.
-
Long press
-
Place the handset in the charger cradle.
until the LCD screen lights up.
The handset will be turned on automatically.
1.
Long press
1.
Press
or
Press
to decrease the ringer volume, or press
2.
again when the handset is idle.
when the handset is idle.
Press the Save soft key to accept the change or the Back soft key to cancel.
If the ringer volume is adjusted to the minimum, the
screen.
1.
to increase the ringer volume.
Long press
icon will appear on the idle
when the handset is idle until the LCD screen prompts “Keypad
Locked, Press and hold ‘#’ to unlock!”.
The keypad is locked and the
icon appears on the idle screen.
You can still answer or reject incoming calls as usual. You can also end the
answered call by pressing
.
CMDR_Commander Phone W52P User Guide_GD_42095
18
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Long press
again until the LCD screen prompts “Keypad Unlocked”.
The keypad is unlocked and the
icon disappears from the idle screen.
If the keypad is locked, only the emergency numbers can be dialed out. You must enter
the emergency number continuously. To make emergency calls, you should configure
the emergency numbers in advance. For more information, refer to Emergency Numbers
on page 32.
CMDR_Commander Phone W52P User Guide_GD_42095
19
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
on the base station.
All handsets registered to this base station will ring simultaneously (Paging) and
display the IP address of the base station on the LCD screen.
This helps you locate your handset easily.
You can press any key on the handset or press
again on the base station to
end paging.
1.
Long press
until the LCD screen prompts “All Ring Tones Off”.
The silent mode is on. The
1.
Long press
again until the LCD screen prompts “All Ring Tones On”.
The silent mode is off. The
1.
Press
icon appears on the idle screen.
icon disappears from the idle screen.
when the handset is idle.
The six menus appear as a list of icons on the LCD screen.
CMDR_Commander Phone W52P User Guide_GD_42095
20
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
,
,
or
to scroll through the six menus.
The name of the selected menu item appears on the top of the LCD screen.
Intercom
Status
Voice Mail
Call Features
Settings
Directory
2.
Press
1.
Press
2.
Press
or the OK soft key to enter the corresponding submenu.
or
or the OK soft key to access features of the submenu.
You can press
1.
to highlight the desired submenu.
Long press
or the Back soft key to return to the previous menu level.
to quickly exit the menu and return to the idle screen.
When you are navigating the menu, and an incoming call arrives, the LCD screen will
automatically exit the menu. The incoming call can be handled as usual. When the call
is terminated, the LCD screen returns to the idle status.
CMDR_Commander Phone W52P User Guide_GD_42095
21
User Guide for the Commander Essentials W52P IP DECT Phone











CMDR_Commander Phone W52P User Guide_GD_42095
22
User Guide for the Commander Essentials W52P IP DECT Phone














1.
Press
to enter the main menu.
2.
Select
3.
Edit the current value in the Rename field.
4.
Press the Save soft key to accept the change.
1.
Press
2.
Select
3.
Press
->Handset Name.
to enter the main menu.
->Language.
or
to highlight the desired language and press the Select soft key.
The LCD screen prompts “Change phone language to xxx (the language you
select)?”.
4.
Press the Yes soft key to accept the change.
Text displayed on the handset will change to the selected language.
CMDR_Commander Phone W52P User Guide_GD_42095
23
User Guide for the Commander Essentials W52P IP DECT Phone
Languages available for selection depend on the language packs currently loaded to
the handset. Please contact your system administrator for more information on the
available languages of your handset.
1.
Press
to enter the main menu.
2.
Select
3.
Press
4.
Press
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
->Audio->Ring Tones->Melodies.
or
or
to highlight the Intercom Call option or the desired line.
to select and listen to the desired ring tone.

Keypad Tone: plays when a user presses any key of the keypad.

Confirmation: plays when a user saves settings or places the handset in the
charger cradle.

Low Battery: plays when the capacity of the batteries is low and the handset
requires charging.
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to select the desired value from the Keypad Tone field.
4.
Press
or
to select the desired value from the Confirmation field.
5.
Press
or
to select the desired value from the Low Battery field.
6.
Press the Save soft key to accept the change or the Back soft key to cancel.
->Audio->Advisory Tones.
CMDR_Commander Phone W52P User Guide_GD_42095
24
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to select the desired value from the In Charger field.
4.
Press
or
to select the desired value from the Out Of Charger field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
1.
Press
2.
Select
3.
Press the Change soft key to check or uncheck the Screen Saver checkbox.
1.
Press
2.
Select
3.
Press
4.
Press the Select soft key to mark the radio box of the highlighted color theme.
->Display->Display Backlight.
to enter the main menu.
->Display->Screen Saver.
to enter the main menu.
->Display->Color Schemes.
or
to highlight the desired color scheme and preview its effect.
The color theme of the handset is changed accordingly.
1.
Press
2.
Select
to enter the main menu.
->Display->Keypad Light.
CMDR_Commander Phone W52P User Guide_GD_42095
25
User Guide for the Commander Essentials W52P IP DECT Phone
3.
Press the Change soft key to check or uncheck the Keypad Light checkbox.
1.
Press
2.
Select
3.
Press
to enter the main menu.
->Display->Notification Light.
or
to select the desired value from the Voice Mail field.
If Enabled is selected, the message key LED flashes red when the handset receives
a voice mail.
4.
Press
or
to select the desired value from the Missed Call field.
If Enabled is selected, the message key LED flashes red when the handset misses a
call.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
1.
Press
2.
Select
to enter the main menu.
->Shortcut.
The LCD screen displays the changeable shortcuts and features currently assigned
to them.
3.
Press
or
to highlight the desired shortcut.
4.
Press the Change soft key to access the available features.
CMDR_Commander Phone W52P User Guide_GD_42095
26
User Guide for the Commander Essentials W52P IP DECT Phone
The feature currently assigned to the selected key is highlighted and followed by a
left arrow.
5.
Press
or
to highlight the desired feature.
6.
Press the OK soft key to accept the change or the Back soft key to cancel.
CMDR_Commander Phone W52P User Guide_GD_42095
27
User Guide for the Commander Essentials W52P IP DECT Phone



1.
Space
2.
Digits (0-9)
3.
Letters (alphabetical)
1.
Press
2.
Select
to enter the main menu.
->Display->Input Method.
The LCD screen displays all available input methods.
3.
Press
or
to highlight the desired input method.
4.
Press the Change soft key to check or uncheck the checkbox.
CMDR_Commander Phone W52P User Guide_GD_42095
28
User Guide for the Commander Essentials W52P IP DECT Phone
You can press the key which contains your desired character a certain number of times
to enter the character.
To switch the input method:
1.
Press
.
The current input method is indicated on the bottom right-hand corner of the LCD
screen. For example, “ABC” represents the upper-case input method, “abc”
represents the lower-case input method and “123” represents the digital input
method.
To make a space:
1.
Press
when the input method is not “123”.
To move the cursor:
1.
Press
or
to move the cursor.
To delete a wrong input character:
1.
Place the cursor behind the wrong input character.
2.
Press the Del soft key to delete the character.
1.
Press
2.
Select
3.
Press the Options soft key, and select New Contact.
to enter the main menu.
.
If there is no contact in the local directory, press the New soft key directly.
4.
Enter the desired values in the Name, Number and Mobile fields.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
1.
Press the History soft key when the handset is idle.
2.
Press
or
to highlight the desired call history list, and press the OK
or
to highlight the desired entry.
key.
3.
Press
4.
Press the Options soft key, and select Add To Local->New Entry.
5.
Press
or
to set the number to be the office number or the mobile
number of the new entry, and press the OK soft key.
6.
Enter the name of the new entry in the Name field.
7.
Press the Save soft key to accept the change or the Back soft key to cancel.
When you add a contact, both the office number and the mobile number cannot be
left blank at the same time. When the contact name is left blank, the handset sets the
office number or the mobile number as the contact name.
CMDR_Commander Phone W52P User Guide_GD_42095
If the information of the contact you want to add is totally same with that of an existing
entry in the local directory, the screen will prompt “Contact save failed!”.
29
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
to enter the main menu.
2.
Select
3.
Press
4.
Press the Options soft key, and select Edit.
5.
Edit the values in the Name, Number and Mobile fields.
6.
Press the Save soft key to accept the change.
1.
Press
2.
Select
3.
Press
4.
Press the Options soft key, and select Delete.
.
or
to highlight the desired entry.
to enter the main menu.
.
or
to highlight the desired entry.
The selected entry will be deleted successfully.
1.
Press
to enter the main menu.
2.
Select
3.
Press the Options soft key, and select Delete All.
.
The LCD screen prompts “Delete All?”.
4.
Press the Yes soft key to delete all contacts or the No soft key to cancel.
CMDR_Commander Phone W52P User Guide_GD_42095
30
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
to enter the main menu.
2.
Select
3.
Enter a few continuous characters of the desired contact name or number using
.
the keypad.
The contact whose name or number matches the search will appear on the LCD
screen after a timeout or when the Search soft key is pressed. You can dial a
contact from the result list.
1.
Press
2.
Select
3.
Press
4.
Do one of the following:
-
to enter the main menu.
.
or
to highlight the desired entry.
If only one number is stored for the contact in the local directory, press
to
dial out directly.
-
If both the office number and the mobile number are stored for the contact in
the local directory, press the View soft key to display the two numbers.
Press
Press
or
to highlight the desired number.
to dial out.
1.
Press
to enter the main menu.
2.
Press
3.
Press the OK soft key.
->Telephony->Caller Blacklist.
If there is already an entry, press the Options soft key, and select New Entry.
4.
Enter the desired number in the Phone Number field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
CMDR_Commander Phone W52P User Guide_GD_42095
31
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
to enter the main menu.
2.
Select
3.
Press
4.
Press the Options soft key, and select Delete.
->Telephony->Caller Blacklist.
or
to highlight the desired entry.
The selected entry will be deleted successfully.
1.
Press
to enter the main menu.
2.
Select
3.
Press the Options soft key, and select Delete All.
->Telephony->Caller Blacklist.
The LCD screen prompts “Delete All?”.
4.
Press the Yes soft key to delete all entries or the No soft key to cancel.
1.
Press
2.
Select
3.
Press
4.
Press
16. Press
to enter the main menu.
->Telephony->Caller Blacklist.
or
to highlight the desired entry.
to dial out.
to enter the main menu.
17. If this is the first time you have accessed the Remote Phone Book you may be prompted to
enter a web access password. This password is your Command Central user password. If
you change your Command Central user password you may be prompted to re-enter the
password into the phone.
18. Select
19. Press
.
or
to highlight the name of your corporate directory, and press the Enter
soft key.
1.
Press
2.
Select
3.
Press
to enter the main menu.
.
or
to highlight the name of your corporate directory, and
press the Enter soft key.
4.
Select the desired contact from the corporate directory.
CMDR_Commander Phone W52P User Guide_GD_42095
32
User Guide for the Commander Essentials W52P IP DECT Phone
5.
-
Do one of the following:
If only one number is stored for the contact in the corporate directory, press
to dial out directly.
-
If both the office number and the mobile number are stored for the contact in
the corporate directory, press the View soft key to display the two numbers.
Press
or
Press
to highlight the desired number.
to dial out.
1.
Press
2.
Select
3.
Press
to enter the main menu.
.
or
to highlight the name of your corporate directory, and
press the Enter soft key.
1.
4.
Select the desired contact from the corporate directory.
5.
Press the Options soft key, and select Add To Local->New Entry.
6.
Press the Save soft key to add the contact to the local directory.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and
Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
or
to highlight the desired entry, and press the View soft key.
The LCD screen displays the detailed information of the entry.
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and
Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
CMDR_Commander Phone W52P User Guide_GD_42095
33
User Guide for the Commander Essentials W52P IP DECT Phone
3.
Press
or
to highlight the desired entry.
4.
Press the Options soft key, and select Add To Blacklist.
The LCD screen prompts “Are you sure?”.
5.
Press the Yes soft key to add the selected entry to the blacklist or the No soft key to
cancel.
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and
Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
or
to highlight the desired entry.
4.
Press the Options soft key, and select Delete.
The selected entry is deleted successfully.
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and
Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press the Options soft key, and select Delete All.
The LCD screen prompts “Delete All?”.
4.
Press the Yes soft key to delete all entries of the selected list or the No soft key to
cancel.
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and
Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
4.
Press
or
to highlight the desired entry.
.
CMDR_Commander Phone W52P User Guide_GD_42095
34
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 network call log lists: All Calls, Outgoing Calls, Missed Calls
and Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
or
to highlight the desired entry, and press the View soft key.
The LCD screen displays the detailed information of the entry.
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 network call log lists: All Calls, Outgoing Calls, Missed Calls
and Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
4.
Press
or
to highlight the desired entry.
.
Commander has set the Emergency number to 000.
CMDR_Commander Phone W52P User Guide_GD_42095
35
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
2.
Select
to enter the main menu.
->Telephony->Default Line.
The LCD screen displays all outgoing lines currently assigned to the handset. The
default outgoing line is highlighted and followed by a left arrow.
3.
Press
or
to highlight the desired line, and press the OK soft key.
The default outgoing line is changed successfully.
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
->Telephony->Incoming Lines.
The LCD screen displays all handsets registered to the base station. The handset
itself is highlighted and followed by a left arrow.
5.
Press
or
6.
Press
7.
Press the Save soft key to accept the change.
8.
Press the Back soft key to return to the previous interface.
9.
Repeat steps 5-8 to assign incoming lines for other handsets.
or
to highlight the desired handset, and press the OK soft key.
to select Accept from the desired line fields.
If a line is assigned to multiple handsets as an incoming line, an incoming call to this
line will cause these handsets to ring simultaneously, but the incoming call can be
answered only by one of them.
CMDR_Commander Phone W52P User Guide_GD_42095
36
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
2.
Select
to enter the main menu.
->Telephony->Speed Dial.
The LCD screen displays all available speed dial keys.
3.
Press
or
to highlight the desired speed dial key, and press the Assign soft
or
to highlight the desired directory if there are multiple directories.
key.
4.
Press
5.
Select the desired contact from the directory.
6.
Do one of the following:
-
If only one number is stored for the contact in the selected directory, press the
OK soft key to assign the number to the selected speed dial key.
-
If both the office number and the mobile number are stored for the contact in
the selected directory, press the OK soft key to display the two numbers.
Press
or
to highlight the desired number.
Press the OK soft key to assign the number to the selected speed dial key.
1.
Press
2.
Select
to enter the main menu.
->Telephony->Speed Dial.
The LCD screen displays all available speed dial keys.
3.
Press
or
to highlight the desired speed dial key, which is already
assigned a number.
4.
Press
or the Clear Key soft key to delete the assigned speed dial number.
1.
Long press the speed dial key (digit key) when the handset is idle.
The number assigned to this speed dial key is dialed out.
1.
Press
to enter the main menu.
CMDR_Commander Phone W52P User Guide_GD_42095
37
User Guide for the Commander Essentials W52P IP DECT Phone
2.
Select
3.
Press the Change soft key to check or uncheck the Auto Answer checkbox.

->Telephony->Auto Answer.
On (Beep On): Auto intercom feature is on. The handset will answer an incoming
internal intercom call automatically and play a warning tone.

On (Beep Off): Auto intercom feature is on. The handset will answer an incoming
internal intercom call automatically without acoustic tone.

Off: Auto intercom feature is off. You need to answer an incoming internal
intercom call by pressing the Accept soft key.
1.
Press
2.
Select
to enter the main menu.
->Telephony->Auto Intercom.
The LCD screen displays three configuration types.
3.
Press
or
to highlight the desired configuration type, and press the
Change soft key.
The radio box of the selected configuration type is marked.
1.
Press
2.
Select
to enter the main menu.
->System Settings->Handset Reset.
The LCD screen prompts “Reset handset to default?”.
3.
Press the Yes soft key to reset the handset or the No soft key to cancel.
CMDR_Commander Phone W52P User Guide_GD_42095
38
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
2.
Select
to enter the main menu.
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
->System Settings->Base Reset.
All individual settings of the base station are reset to factory defaults successfully.
The power indicator LED on the base station slow flashes when resetting the base
station.
Base station reset may take a few minutes. Do not power off until the base station starts
up successfully.
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Eco Mode+ checkbox.
4.
Enter the system PIN (default: 0000) and press the Done soft key.
->System Settings->Eco Mode+.
The LCD screen prompts “Are you sure you want to reboot the base station?”.
5.
Press the Yes soft key to reboot the base station.
The base station reboots to make the configuration take effect. The configuration
applies to all the handsets registered to the base station.
CMDR_Commander Phone W52P User Guide_GD_42095
39
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Eco Mode checkbox.
->System Settings->Eco Mode.
If the Eco Mode checkbox is checked, the eco mode is enabled. The color of the
signal strength indicator on the idle screen will change from white to green.
If eco mode is enabled, the coverage area of the base station will be reduced.
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check the Repeater Mode checkbox.
->System Settings->Repeater Mode.
The LCD screen prompts “Are you sure you want to reboot the base station?”.
4.
Press the Yes soft key to reboot the base station.
The base station reboots to make the configuration take effect. The configuration
applies to all the handsets registered to the same base station.
Repeater mode and eco mode+ cancel each other out. These two features cannot be
used at the same time.
To use repeater mode, make sure both the base station and handset are upgraded to
the latest firmware version (x.30.x.40).
For more information on how to use DECT repeater with the base station, refer to
Commander DECT Repeater RT10 User Guide.
CMDR_Commander Phone W52P User Guide_GD_42095
40
User Guide for the Commander Essentials W52P IP DECT Phone

















CMDR_Commander Phone W52P User Guide_GD_42095
41
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
2.
Select
to enter the main menu.
.
The LCD screen displays all other registered handset names and the All HS option.
3.
Press
or
to highlight the desired handset name.
4.
Press
,
1.
Press
to enter the main menu.
2.
Select
,
or the OK soft key to dial out.
.
The LCD screen displays all registered handset names and the All HS option.
3.
Select All HS.
4.
Press
,
,
or the OK soft key to dial out.
All other handsets registered to the base station will ring simultaneously.
1.
Enter the desired number using the keypad.
2.
Press
,
or
to dial out.
If there are multiple lines assigned to your handset as outgoing lines, press the Line
soft key to select the desired line and then press
or the Dial soft key to dial out.
If you do not select a line, the handset uses the default outgoing line to dial out.
CMDR_Commander Phone W52P User Guide_GD_42095
42
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press the Ext.Call soft key.
The active call is placed on hold.
2.
Enter the desired number in the Call To field using the keypad.
3.
Press
or
to dial out.



You can ignore an incoming call by pressing the Silence soft key or reject an incoming
call by pressing the on-hook key.
You can also activate Do Not Disturb mode on a per-line basis to reject all incoming calls
of the specified line.
20. Press
or the Accept soft key.
1.
Press
.
1.
With a headset connected, press the Accept soft key.
1.
Press
,
or the Accept soft key.
The incoming call is answered and the original call is placed on hold.
CMDR_Commander Phone W52P User Guide_GD_42095
43
User Guide for the Commander Essentials W52P IP DECT Phone
-
Press
.
-
Place the handset in the charger cradle.
1.
Press
when the handset is idle.
2.
Press
again.
A call to your last dialed number is attempted.
1.
Press
when the handset is idle.
The handset displays the dialed phone numbers.
2.
Press
or
to highlight the desired entry.
You can press Options->Edit Before Call to edit the phone number or select the
desired line by pressing the Line soft key.
3.
Press
again.
1.
Press
during an active call.
The call is on mute and the
icon is displayed on the LCD screen.
CMDR_Commander Phone W52P User Guide_GD_42095
44
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
The
1.
again.
icon disappears from the LCD screen.
Press the Options soft key during a call, and select Hold.
The call is placed on hold and the
-
Press the Resume soft key.
-
Press
.
-
Press
.
icon is displayed on the LCD screen.
When the call on the handset is placed on hold, placing the handset in the charger
cradle will not end the call.
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to select the desired value from the Status field.
4.
Press
or
to select the desired value from the Tone field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
->Call Waiting.
The call waiting tone works only if call waiting feature is enabled.
CMDR_Commander Phone W52P User Guide_GD_42095
45
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press the Accept soft key to answer the new incoming call.
The original call is placed on hold.
1.
Press
2.
Select
to enter the main menu.
->Do Not Disturb.
The LCD screen displays the incoming lines currently assigned to the handset.
3.
Press
or
4.
Press
5.
Press the OK soft key to accept the change.
or
to highlight the desired line, and press the OK soft key.
to select Enabled from the Status field.



CMDR_Commander Phone W52P User Guide_GD_42095
46
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
2.
Select
to enter the main menu.
->Call Forward.
The LCD screen displays the incoming lines currently assigned to the handset.
3.
Press
or
to highlight the desired line, and press the OK soft key.
4.
Press
or
to highlight the desired forwarding type, and press the OK soft
key.
5.
Press
or
to select Enabled from the Status field.
6.
Enter the destination number you want to forward incoming calls to in the Target
field.
7.
Press
or
to select the desired ring time to wait before forwarding from the After
Ring Time field (only available for No Answer Forward).
8.
Press the Save soft key to accept the change.



1.
Press the Options soft key during a call, and select Blind Transfer.
2.
Do one of the following:
-
Enter the number or select the handset you want to transfer the call to.
Press
-
,
or the Transfer soft key.
Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored,
select the desired number and press
or the OK soft key.
The call is connected to the number or handset you specified, and the LCD screen
prompts “Call Transferred”.
1.
Press the Options soft key during a call, and select Transfer.
2.
Do one of the following:
-
Enter the number or select the handset you want to transfer the call to.
Press
or the Transfer soft key to dial out.
CMDR_Commander Phone W52P User Guide_GD_42095
47
User Guide for the Commander Essentials W52P IP DECT Phone
-
Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored,
select the desired number and press
3.
Press
or the OK soft key to dial out.
or the Transfer soft key to complete the transfer when receiving the
ring-back.
The LCD screen prompts “Call Transferred”.
1.
Press the Options soft key during a call, and select Transfer.
2.
Do one of the following:
-
Enter the number or select the handset you want to transfer the call to.
Press
-
or the Transfer soft key to dial out.
Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored,
select the desired number and press
3.
or the OK soft key to dial out.
Press the Transfer soft key to complete the transfer after the party answers the call.
The LCD screen prompts “Call Transferred”.
1.
Place a call to the first party.
2.
Press the Options soft key, and select Conference.
3.
Do one of the following:
-
Enter the number of the second party or select the handset you want to add to
the conference.
Press
-
or the Conf. soft key to dial out.
Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored,
select the desired number and press
4.
or the OK soft key to dial out.
When the second party answers the call, you can consult with him or her before
adding to the conference.
5.
Press the Conf. soft key again to join all parties in the conference.
CMDR_Commander Phone W52P User Guide_GD_42095
48
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Place two calls on the handset.
2.
Select the desired call and make sure the call is active.
3.
Press the Options soft key, and select Conference.
Two calls are joined in the conference.
The anonymous call feature is not available on all servers. Contact your system
administrator for more information.
1.
Press
2.
Select
to enter the main menu.
->Anonymous Call.
The LCD screen displays the outgoing lines currently assigned to the handset. The
default outgoing line is highlighted and followed by a left arrow.
3.
Press
or
4.
Press
5.
Press the OK soft key to accept the change.
1.
Using the specific line on the handset to place a call.
or
to highlight the desired line, and press the OK soft key.
to select Enabled from the Status field.
The LCD screen of the phone receiving this call prompts an incoming call from
anonymity.
1.
Press
2.
Select
to enter the main menu.
->Anon.Call Rejection.
The LCD screen displays the incoming lines currently assigned to the handset.
3.
Press
4.
Press
or
or
to highlight the desired line, and press the OK soft key.
to select Enabled from the Status field.
CMDR_Commander Phone W52P User Guide_GD_42095
49
User Guide for the Commander Essentials W52P IP DECT Phone
5.
Press the OK soft key to accept the change.
1.
Press
2.
Select
to enter the main menu.
->Set Voice Mail.
The LCD screen displays the lines assigned to the handset as incoming lines and
outgoing lines simultaneously, and the number of voice mails of each line.
3.
Press
or
4.
Press
5.
Enter the voice mail access code in the Number field.
6.
Press the OK soft key to accept the change or the Back soft key to cancel.
or
to highlight the desired line, and press the Select soft key.
to select Enabled from the Status field.
CMDR_Commander Phone W52P User Guide_GD_42095
50
User Guide for the Commander Essentials W52P IP DECT Phone
1.
Press
2.
Select
to enter the main menu.
->Set Key 1.
The LCD screen displays the lines assigned to the handset as incoming lines and
outgoing lines simultaneously, and the number of voice mails of each line.
3.
Press
or
to highlight the desired line and press the Select soft key.
1.
Press the OK key to enter the main menu.
2.
Select
->Play Message.
The LCD screen displays the lines assigned to the handset as incoming lines and
outgoing lines simultaneously, and the number of voice mails of each line.
3.
Press
or
to highlight the desired line, and press the Select soft key.
The handset dials out the voice mail access code using the selected line
automatically.
4.
Listen to the voice mail following the voice prompts from the system server.
1.
Long press
when the handset is idle.
The handset automatically dials out the voice mail access code using the line you
selected when configuring fast access for voice mail.
2.
Listen to the voice mail of this line following the voice prompts from the server.
Before listening to the voice mails, make sure the voice mail access code has been
configured.
When all new voice mails are retrieved, the icon disappears from the screen.
CMDR_Commander Phone W52P User Guide_GD_42095
51
Troubleshooting

Ensure that the ringer volume of your handset is not adjusted to the minimum. Refer
to Adjusting Ringer Volume on page 16.

Ensure that the silent mode is not switched on. Refer to Switching Silent Mode
On/Off on page 18.

Ensure that the DND mode is not activated. Refer to Do Not Disturb (DND) on page
43.

Ensure that Always Forward feature is not enabled. Refer to Call Forward on page
43.

Ensure that the base station is properly plugged into a functional AC outlet.

Ensure that the handset is not too far from the base station.


CMDR_Commander Phone W52P User Guide_GD_42095
52
Troubleshooting

Ensure that you are not using the handset or base station in an area with high
electrical interference. You can reposition the handset and the base station to
keep them far away from sources of high electrical interference

Ensure that the handset is not too far from the base station.

Turn off the handset. Restart the base station, turn on the handset and place a call
to see if there is still noise heard during the call.
1.
Disconnect the power adapter.
2.
Long press the paging key and reconnect the power adapter.
When base station reset finishes, the power indicator LED, network status LED and
registration LED illuminate in sequence. System PIN and all individual settings are
reset to factory defaults. Handset registrations will also be cleared after base
station reset.
CMDR_Commander Phone W52P User Guide_GD_42095
53
User Guide for the Commander Essentials W52P IP DECT Phone
CMDR_Commander Phone W52P User Guide_GD_42095
54
User Guide for the Commander Essentials W52P IP DECT Phone
System Sta tus
Sta tus
Line Sta tus
Intercom
Pla y M essa g e
Voice M a il
Set Voice M a il
Set Key 1
Ca ll Forw a rd
Alw a ys
Busy
No Answ er
Do Not Disturb
Ca ll Fea tures
Ca ll Wa iting
Anon. Ca ll Rejection
Anonymous Ca ll
Loca l Dir
M enu
Structure
Directory
Netw ork Dir
Remote Phoneb ook
Da te & Time
Aud io
Disp la y
Ad visory Tones
Ring Tones
Screen Sa ver
Colour Schemes
Disp la y Ba cklig ht
Keyp a d Lig ht
Notifica tion Lig ht
Time Forma t
Da te Forma t
Inp ut M ethod
Shortcut
La ng ua g e
Settings
Reg istra tion
Telep hony
System Setting s
Ha nd set Na me
CMDR_Commander Phone W52P User Guide_GD_42095
Reg ister Ha nd set
De-reg . Ha nd set
Select Ba se
Auto Answ er
Auto Intercom
Defa ult Line
Incoming Lines
Sp eed Dia l
Ca ller Bla cklist
Netw ork
Ha nd set Reset
Cha ng e Ba se PIN
Ba se Reset
Ba se Resta rt
Auto Provision
Eco M od e+
Eco M od e
Rep ea ter M od e
55
User Guide for the Commander Essentials W52P IP DECT Phone
TO THE FULL EXTENT ALLOWED BY LAW, COMMANDER EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY
LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION ORDATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,EVEN IF COMMANDER OR ITS
AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASERICE PAID, AT COMMANDER’S
OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BEAFFECTED IF ANY REMEDY
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.






CMDR_Commander Phone W52P User Guide_GD_42095
56
User Guide for the Commander Essentials W52P IP DECT Phone






















CMDR_Commander Phone W52P User Guide_GD_42095
57
Index
CMDR_Commander Phone W52P User Guide_GD_42095
58
Index
CMDR_Commander Phone W52P User Guide_GD_42095
59
Open as PDF
Similar pages