Installing the Unified Messaging Application for MERLIN Messaging

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ReadMe File
MERLIN Messaging System Release 4.0 and
PARTNER Messaging System Release 7.0
Installing the Unified Messaging Application
11-300139, Issue 2, May 2004
ReadMe File
Installing the Unified Messaging Application for
MERLIN Messaging System Release 4.0 and
PARTNER Messaging Release 7.0
This ReadMe File contains two sections and two appendices:
Section 1 – Unified Messaging Application Installation Roadmap
Section 2 – Unified Messaging Installation Application Planning Form
Appendix 1 – Installing a MERLIN or PARTNER Messaging System on a LAN
Appendix 2 – Installing the System Administration Software on a LAN
Note:
For the current version of this ReadMe File and other product documentation, please see
www.avaya.com/support.
Section 1 – Unified Messaging Application Installation Road Map
Installation of the Unified Messaging (UM) Application involves the following steps:
1. Obtain all of the information identified in the Unified Messaging Application Planning form.
See Section 2.
2. Configure and connect the MERLIN or PARTNER Messaging System to your LAN. See Appendix 1.
3. Install the MERLIN or PARTNER Messaging System Administration software on a PC that is connected
to your LAN. See Appendix 2.
4. Install the Unified Messaging Application on a PC connected to your LAN. The PC is expected to be
operational on a 24/7 basis and can be a server PC, your messaging system manager’s PC, or any other
PC that is in the same network domain as that of the Messaging System and the System Administration
application. See the Unified Messaging Application Installation and Configuration Guide in the Avaya
PARTNER Messaging Release 7.0 or the Avaya MERLIN Messaging Release 4.0 library CDs.
5. Configure a user account for the Unified Messaging Application to integrate with:
MS Exchange and SMTP servers or MS Exchange only: Create a domain user account on your
LAN, provide that account with a mailbox and access privileges on your MS Exchange Server(s) and
provide that domain user account with administration privileges on the PC where the Unified
Messaging Application resides.
SMTP server(s) only: Create a user account with administration privileges on the PC where the
Unified Messaging Application resides.
6. Unify mailboxes with email accounts using the System Administration application. See the “Set Unify with
Email for a Mailbox” topic in the System Administration application online help (Help > Contents >
Administer the Unified Messaging Application > Set Unify with Email for a Mailbox).
MERLIN and PARTNER are registered trademarks of Avaya Inc. in the U.S. and other countries.
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Section 2 – Unified Messaging Application Installation Planning Form
The following information will be required to support the installation activities outlined in the previous section.
This information should be obtained from your company’s LAN Administrator, MS Exchange Administrator, or
Messaging System Administrator. Items marked as (new) will have to be created by the indicated
administrator. Once this information has been gathered, you can begin the installation starting with step 2 in
Section 1.
MERLIN or PARTNER Messaging System Parameters
Source: LAN Administrator and Messaging System Administrator
Parameter
Example
Messaging System’s STATIC IP
Address (new)
123.4.567.891
Messaging System’s Subnet Mask
255.255.255.0
Messaging System’s Default Gateway
Your Value
123.4.567.1
System Administrator Login Name
sysadmin
System Administrator Password
sysadmin
123456
Note:
The messaging system does not support dynamic (DHCP) IP addressing. The LAN Administrator must
assign an IP address that is not subject to dynamic assignment by the network.
Email Server-Independent Parameters
Source: LAN Administrator or MS Exchange Administrator
Parameter
Domain Name
User Account Name (new)
User Account Password (new)
Example
global
messaging
123456
UM Application PC Static IP Address
123.4.567.124
UM Application PC Subnet Mask
255.255.255.0
UM Application PC Default Gateway
Your Value
123.4.567.1
Note:
The domain name must be common to the PC that will be running the Unified Messaging Application and
the MS Exchange server(s).
SMTP E-mail Server Parameters
Source: LAN Administrator
Parameter
DNS IP Address (DNS Server)
SMTP Server Name(s)
Example
123.4.567.105
Your Value
e.g., yahoo.com, att.net
Note:
The messaging system must communicate with the PC running the Unified Messaging Application.
Avaya recommends a static IP address for the PC to allow the messaging system to communicate with
the Unified Messaging Application if the PC is inadvertently powered down and restarted.
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Appendix 1 – Installing a MERLIN or PARTNER Messaging System on a
Local Area Network (LAN)
Before connecting a PARTNER or MERLIN Messaging System to your LAN, the messaging system must be
assigned:
a Static IP address
a Subnet Mask
a Default Gateway address applicable to your LAN
RS-232
LAN SERVER ROUTER OR HUB
10 Base-T cable
10 Base-T cable
PC
(Dynamic IP address)
LAN Port
Most LANs are set up to assign an IP
address upon boot-up of each PC
(Dynamic). Because the messaging system
has no way to broadcast or change its IP
address automatically, it must be given a
Static IP address.
Messaging System
(Static IP address)
Your LAN Administrator will provide these parameters. These parameters can only be installed into the
PARTNER or MERLIN Messaging system using the module’s RS-232 serial interface and a PC-based
communication application, such as HyperTerminal. The HyperTerminal application is available on any PC
running a Windows (95, 98, NT, 2000, or XP) operating system. The PC must have its serial port connected
to the RS-232 labeled port on the front panel of the messaging system module. This will require a D8W cable
(up to 25-feet), a 355AF adapter, and a male DB-25-to-female-DB-9 connector. For more information
regarding this serial connection, see the section “Establishing a session” in the “Terminal Based Reporting,
Diagnostics and Maintenance” section of the MERLIN Messaging Release 4.0 or PARTNER Messaging
Release 7.0 Installation, Programming, and Trouble Shooting Guide Online contained on the Library CD.
The following steps describe how to install the assigned Static IP, Subnet Mask and Default Gateway
addresses on the messaging system:
1. Connect the RS-232 cable from a PC to the RS-232 serial port on the messaging module.
2. Start a HyperTerminal session on the PC. The Connection Description dialog box appears.
3. Enter a name that describes the connection (for example, MERLIN Messaging or PARTNER
Messaging), and click the OK button. The Connect To dialog box appears.
4. From the Connect using box, select the COM port to which the RS-232 cable is connected, and then
click the OK button. The COM Properties dialog box appears.
5. Set the following options:
Bits per second: 38400 (MERLIN Messaging) or 19200 (PARTNER Messaging)
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
6. Click the OK button. The messaging system prompts you to login.
7. Type sysadmin, and then press the ENTER key. The Password prompt appears.
8. Enter the administrator password, and then press the ENTER key. The Options menu appears.
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9. Enter 1 and press the ENTER key. The System Configuration Options menu appears.
10. Enter 3 and press the ENTER key. The IP Address Assignments menu appears.
11. Enter 1 and press the ENTER key. The messaging system displays the current IP address of the
messaging module and prompts you to enter the new IP address for the messaging module.
12. Enter the Fixed IP address for the messaging module provided by your LAN Administrator, and press the
ENTER key. The messaging system prompts you to confirm the new IP address.
13. Enter y and press the ENTER key to confirm the new IP address. The messaging system displays the
new IP address and then displays the IP Address Assignments menu with the updated assignment.
14. Enter 2 and press the ENTER key. The messaging system displays the current subnet mask address of
the messaging module and prompts you to enter the new subnet mask address for the messaging
module.
15. Enter the subnet mask address for the messaging module provided by your LAN Administrator, and
press the ENTER key. The messaging system prompts you to confirm the new subnet mask address.
16. Enter y and press the ENTER key to confirm the new subnet mask address. The messaging system
displays the new subnet mask address and then displays the IP Address Assignments menu with the
updated assignment.
17. Enter 3 and press the ENTER key. The messaging system displays the current default gateway address
of the messaging module and prompts you to enter the new default gateway address for the messaging
module.
18. Enter the new default gateway address for the messaging module, and press the ENTER key. The
messaging system prompts you to confirm the new default gateway address.
19. Enter y and press the ENTER key to confirm the new default gateway address. The messaging system
displays the new default gateway address and then displays the IP Address Assignments menu with the
updated assignment.
20. Press the ENTER key. The System Configuration Options menu appears.
21. Press the ENTER key. The Options menu appears.
22. Enter 7 and press the ENTER key to log out of the messaging system Maintenance and Service
Interface.
23. Close the HyperTerminal session.
24. Connect the 10 Base-T cable from your company’s LAN to the RJ-45 connector labeled “LAN Port” on
the face of the messaging module.
25. Disconnect the RS-232 serial cable from the messaging module.
Note:
The IP address information is stored in permanent memory on the messaging module. If the messaging
module is replaced for any reason, you must repeat the above procedure to install the IP addresses on
the new messaging board. The IP address information is not backed up on the messaging system
backup card.
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Appendix 2 – Installing the System Administration Software on a LAN
The PARTNER or MERLIN Messaging System Administration application can be used instead of the touchtone user interface to configure and program the messaging system. You must use the System
Administration application to configure the Unified Messaging Application.
Installing the System Administration Application
The System Administration application is installed on a PC that is connected to the LAN. Only a user on that
PC can install the System Administration application. The System Administration application will
communicate with the messaging system through its LAN port. Installation of the MERLIN Messaging or
PARTNER Messaging System Administration application can be performed from the MERLIN Messaging
System Release 4.0 Library CD or the PARTNER Messaging System Release 7.0 Library CD. Depending on
your system, you select “PARTNER Messaging System Administration” or “MERLIN Messaging System
Administration” under “Install Software” from the main window of the Library CD. This will automatically
launch an installation wizard. Follow the instructions in the installation wizard to install the System
Administration application.
Launching the System Administration Application
1. To start the System Administration application, perform one of the following steps:
Double-click on the MERLIN Messaging Administration desktop short cut or the PARTNER Messaging
Administration desktop short cut.
Select the MERLIN Messaging Administration short cut or the PARTNER Messaging Administration
short cut from the Start menu.
From the Start menu, select Programs > MERLIN Messaging Release 4.0 or PARTNER Messaging
Release 7.0>System Administration. (This is the default location.)
The Messaging System Administration window appears, displaying the Messaging Login dialog box.
2. In the IP address or host name box, enter the Fixed IP address of the messaging system module that
was loaded into the message system. (See Section 2.)
3. In the Login box, enter sysadmin.
4. In the Password box, enter the system administration password. (If this is your first time logging into the
system, click the OK button. You are prompted to enter the password.)
5. Click the OK button.
Once you log in successfully, you can start administering the messaging system. The System Administration
application windows display the current settings for the messaging system. For more information regarding
installation and use of the System Administration application, see the MERLIN Messaging System
Administration Getting Started Guide or the PARTNER Messaging System Administration Getting Started
Guide under Documentation, System Administration contained on the Library CD.
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