GRPro 2.1 CONTROL UNIT User`s Manual

G R Pro 2.1 C O N T R O L U N I T
User’s Manual
MODEL NUMBERS
550550-03, 550550-03-RN, 550550-53
This User’s Manual can be found online in various languages at
www.gameready.com
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TABLE OF CONTENTS
Introduction to Game Ready............................................................... 2
Detailed Instructions for Use.............................................................. 4
Modes of Operation............................................................ 5
Buttons............................................................................... 5
Adjusting Temperature........................................................ 6
Display................................................................................ 6
Operating the System......................................................................... 8
Storage .......................................................................................... 12
Cleaning .......................................................................................... 12
Maintenance..................................................................................... 14
Accessories...................................................................................... 15
Indications for Use............................................................................ 15
Contraindications.............................................................................. 15
General Warnings and Cautions........................................................ 16
Specifications.................................................................................... 17
UL Classification............................................................................... 18
Electromagnetic Compatibility.......................................................... 19
Troubleshooting................................................................................ 24
Warranty.......................................................................................... 27
Warranty Registration....................................................................... 28
INTRODUCTION TO GAME READY
Based in Concord, California, and founded in 1997, Game Ready® (CoolSystems, Inc.) is a
best-in-class sports medicine and orthopedic medical device that helps athletes and patients
recover from injury or orthopedic surgery.
The Game Ready System with ACCEL® Technology gives healthcare providers the power
to accelerate the body’s natural repair mechanisms, setting a new standard in injury and
post-op recovery.
Comprised of a control unit featuring proprietary ACCEL Technology (Active Compression
and Cold Exchange Loop) and a complete range of dual-action Wraps designed for each
body part, the revolutionary system uniquely integrates active compression and cold
therapies to accelerate natural healing.
Immediately after suffering a musculoskeletal injury, the body initiates a series of
physiological responses to defend surrounding tissues and begins to repair the damage. While
inflammation is a natural and necessary mechanism in this process, controlling it effectively
can actually allow the body to enter the later stages of healing faster. Until now, the RICE
(Rest-Ice-Compression-Elevation) principles have been used to passively control symptoms,
moderating pain and swelling. Going beyond static cold and compression applications,
Game Ready with ACCEL Technology proactively aids lymphatic function, encourages
cellular oxygen supply, and stimulates tissue repair.
REGISTER YOUR PRODUCT
Please complete your Warranty Registration within 30 days for both the GRPro® 2.1
Control Unit and the Wraps online at www.gameready.com. A Wrap registration card is
packaged with each Wrap. Further warranty information can be found in the Warranty
Section of this manual.
DON’T JUST TREAT SYMPTOMS, HELP ACCELERATE HEALING
We’d enjoy hearing from you. If you have questions, want to learn more, or wish to share
your experience with the Game Ready System, please call us at 1.888.426.3732, or email
us at info @ gameready.com.
1.888.GameReady (1.888.426.3732)
www.gameready.com
CAUTION: United States Federal law restricts this device to sale by or on the order of
a licensed healthcare practitioner.
WARNING: Follow the recommendations of your health care practitioner regarding the
frequency and duration of use. Improper placement or prolonged use of the GRPro 2.1
could result in tissue damage. Discontinue use immediately if you experience burning,
itching or increased pain and swelling. Monitor the skin receiving cold therapy
frequently and discontinue use if changes such as blisters, increased redness,
discoloration or welts occur.
IMPORTANT: READ COMPLETE INDICATIONS, CONTRAINDICATIONS,
CAUTIONS AND WARNINGS BEFORE USING THIS PRODUCT!
EN- 2
DESCRIPTION OF THE GRPRO® 2.1 SYSTEM
The following items are included in your GRPro 2.1 System:
Power Cord
sure
Pres
Off
Low
Med
High
AC Adapter
User’s Manual
p
Wra
Avg. p.
Tem
55/13
50/10
45/7
40/5
ºF/ºC
p
Slee
Time
Run
Time
Bath
Ice p.
Tem
Connector
Hose
GRPro 2.1
Control Unit
with ACCEL®
Technology
®
Series
Heat Exchanger
A Wrap (comprised of an inner
ATX Series Heat Exchanger and
an outer Sleeve) must be attached
to the system to begin treatment.
Each Wrap is sold separately and
is not included in the system.
Wrap
(sold separately)
Sleeve
Volume
Power
Indicator
Pressure
Backlight
Pressure
Indicator
Actual
Temperature
Pressure
Off
Low
Med
High
Actual
Temperature
55/13
Power
50/10
Program
40/5
45/7
ºF/ºC
Play/
Pause
Sleep
Time
Run
Time
Temperature
Knob
Target
Temperature
C/F(Celsius/Fahrenheit)
Target
Temperature
Subtract Add
Time
Time
(Manual Mode)
Note: For assistance setting up, using or maintaining the system, or to report
unexpected operation or events, please contact Customer Service at 1.888.426.3732
(+1.510.868.2100), from outside of the U.S. please contact your local distributor.
EN- 3
Game Ready System as to electrical shock, fire and mechanical
hazards only in accordance with EN 60601-1:2006 + A1:2013, IEC
60601-1:2012, IEC 60601-1-6:2010(3rd Ed.) + A1:2013, IEC 60601-111:2010 and ANSI/AAMI ES60601-1:2005(R)2012.
Powered by Direct Current
Type BF Applied Parts
Warning: It is mandatory to fully read and understand the
Instructions for Use before using the device. Failure to follow
operating instructions could result in serious injury.
Attention: Consult Instructions for Use
Manufacturer
Symbol for “made in” a specific country (XXXX)
Symbol for “assembled in” a specific country (XXXX)
DETAILED INSTRUCTIONS FOR USE
Users are required to read this User’s Manual in full prior to using this device.
Do not use this device without your physician’s specific recommendations for the frequency
and duration of your treatments.
The most common recommendation is to use cold therapy at least 4 times a day, for approximately
30 minutes each time, with at least a 30-minute break between treatments.
While the temperature is adjustable, it is reported that the greatest benefit from cold therapy
is in the 40-60°F (4.5-15.5°C) temperature range.
Generally reported compression recommendations are for “None” to “Low” pressure
settings during the first 24-48 hours after surgery or injury, increasing to “Medium” or
“High” only if it is comfortable after the first 48 hours.
We recommend that “High” pressure is never applied if you are confined to bed.
EN- 4
MODES OF OPERATION
Manual Mode: The system automatically starts in this mode, and allows the user to adjust
treatment time and pressure settings.
Program Mode: This mode allows the user to choose one of six treatment programs that
provide therapy for a set time then sleep (no treatment) for a set time, continuously, at a
specific pressure setting.
Drain Mode: Allows a user to connect a Hose with a special Hose Adapter (purchased
separately) to the unit, enter Drain Mode and have the unit empty the water out of the ice
box through the Hose. Drain Mode can be accessed by pressing the program key and
toggling through all six programs. To empty water in the system while in Drain Mode, press
the program key until you reach Drain Mode, attach the Hose Adapter to the Connector Hose,
place the Hose Adapter over a sink, and press the Play button. Drain Mode will run the
Control Unit’s fluid pump for up to six minutes (long enough to fully empty the ice box).
Drain Mode is indicated by the following icons:
BUTTONS
Power: Use this button to turn the Control Unit on and off.
Program: Use this button to select one of the available Programs or to return to
Manual Mode. See page 11 in this manual for more information on Programs.
Play/Pause: Use this button to start or pause a treatment.
Add Time: Use this button to add time in Manual Mode (does not work in Program
Mode). You can add up to 90 minutes. Treatment must be paused in order to add
or subtract time.
Subtract Time: Use this button to reduce time in Manual Mode (does not work in
Program Mode). You can subtract up to 90 minutes. Treatment must be paused in
order to add or subtract time.
Pressure Selection: Use this button to select one of four pressure settings: No
Pressure, Low Pressure (5-15 mmHg), Medium Pressure (5-50 mmHg), and High
Pressure (5-75 mmHg). Pressure selection is not available in Program Mode.
Treatment must be paused to change pressure settings.
Volume: Use this button to select the option of sound or no sound. Push to mute
sound. Alarms will still sound even with Volume off.
C/F Button: Use this button to select either Celsius or Fahrenheit on the
temperature display.
Backlight: Use this button to turn the backlight on or off.
EN- 5
ADJUSTING TEMPERATURE
To adjust the temperature being applied during treatment, simply turn the temperature
knob towards 3 snowflakes for the maximum amount of cold, or towards 1 snowflake for
the least amount of cold. Notice that as you adjust the knob, the “Target Temperature” on
the display will change. The system will automatically adjust to match the temperature you
have selected.
TIP: The maximum amount of cold is dictated by the amount of ice in the reservoir and
the setting of the temperature adjustment knob. You may need to stir or replenish the ice
to achieve coldest temperatures. Ice will melt faster in the acute phases of injury as the
Game Ready System is removing greater amounts of heat from the treatment site.
DISPLAY
Status bar:
Off (Mute)
On
Indicates selected mode.
Indicates unit is paused.
Indicates unit is running.
Other Icons:
Indicates an error. See troubleshooting
pages 24-26 for error codes.
Error
Sleep
Indicates sleep mode time.
Battery
Indicates remaining battery capacity.
Temperature:
Actual Temperature: Approximate
temperature of the water leaving the
Control Unit.
Target Temperature: Indicates the
target temperature setting. The Control
Unit will automatically match the Actual
Temperature and Target Temperature as
closely as possible.
EN- 6
Displays the amount of run time
remaining.
Sleep time
count-down bars.
Run time count-down bars.
When the system
is running in
Program Mode:
Displays the amount of sleep time
remaining.
When the system
is running in
Manual Mode:
Displays the amount of run time
remaining.
When selecting a
program:
Displays pressure.
Pressure
Off
Low
Med
High
Actual
Temperature
55/13
50/10
45/7
40/5
ºF/ºC
Sleep
Time
Displays amount of
time unit will sleep.
Pressure:
Off
Low
Med
High
Off
Low
Med
High
Off
Low
Med
High
Off
Low
Med
High
EN- 7
Run
Time
Target
Temperature
Displays amount of
time unit will run.
OPERATING THE SYSTEM
To operate your GRPro 2.1 System, you need:
• Control Unit filled with ice and water as indicated by the fill line labels within the
reservoir. Optimal performance is achieved by first adding 1.5 liters of water, and then
filling the reservoir to the top with ice.
• Game Ready supplied power supply.
• Connector Hose.
• Wrap (includes a Heat Exchanger and Sleeve).
Notes:
• The Wrap is comprised of an inner Heat Exchanger and an outer Sleeve. The combination
of Sleeve and Heat Exchanger is referred to throughout this manual as a “Wrap.” To ensure
proper performance, be sure to use ATX Series Heat Exchangers.
• The Control Unit should be placed on a stable surface (such as the floor or a table) during
use. • Note that using the system in an environment with a high ambient temperature may
affect its ability to provide adequate cooling, or may limit the ice life. • If you will be using the system with a Game Ready optional battery pack (sold separately),
please consult the instructions for use that accompany that battery pack.
Warning:
• Your GRPro 2.1 Control Unit should be plugged into a grounded electrical outlet
prior to operation when using the FSP Power Supply. When using the Mega MDM030-A120-5396 power supply, a grounded electrical outlet is not required.
• Position the Control Unit to minimize the risk of tripping over the Control Unit, Connector
Hose, or power cord.
Precautions:
• Failure to properly follow the instructions of this manual and those of your medical
provider may interfere with or prevent delivery of appropriate therapy.
• To avoid risk of electrical shock unplug the Control Unit from the electrical outlet prior to
filling the Control Unit with ice and water.
1
Push the door release button to open the ice box door.
EN- 8
2
Add water to fill-line indicated on label within the reservoir. DO NOT OVERFILL. Add
ice to top of reservoir.
3
Close the ice box door. Make sure you hear it click.
Click
4
Place the Control Unit in the location where you plan to use it. The Control Unit should
only be used in the upright orientation as shown. The Control Unit will leak if placed on
its side.
5
Connect the AC Adapter to the receptacle on the end panel of the Control Unit, then
plug the AC Adapter into an electrical outlet. The power indicator light (orange color)
on the Control Unit should illuminate. Press the power button.
The screen should
light up and the Control Unit should beep twice. The power indicator light should turn
from orange to green. If you
do not see these indicators,
refer to “Control Unit will not
turn on” on page 26 of the
Troubleshooting Guide in this
manual.
AC Adapter
Note: The Control Unit should
be turned on prior to attaching
a Wrap.
to electrical outlet
EN- 9
6
Connect the larger end of the
Connector Hose (with the red
button) to the Control Unit.
Make sure you hear it click.
To disconnect, simply press
the red button and remove
the connector from the
Control Unit.
Disconnect
Button
Connector Hose
7
to Wrap
Apply the selected Wrap (consult the Use Guide accompanying each Wrap for
application instructions). To ensure proper performance of the system, it is important
to use ATX Series Heat Exchangers in your Wrap.
Caution:
• The Wrap is not sterile. Do not place directly against open wounds, sores,
rashes, infections, or stitches. The Wrap may be applied over clothing or
dressing.
• To ensure best fit, be sure the Wrap is completely deflated prior to each
application.
8
Connect the smaller end of the Connector Hose (with a blue or gray button) to the
Wrap. Make sure you hear it click. To disconnect, simply press the blue or gray button
and remove the connector from the Wrap.
Click
Disconnect Button
If you have any problems with the set-up of your GRPro 2.1 System, in the U.S. call
Game Ready Customer Service at 1.888.426.3732 (+1.510.868.2100); from outside
of the U.S. please contact your local distributor.
Warnings:
• Follow the treatment recommendations of your health care practitioner
for the use of this device.
• Improper placement or prolonged use of the GRPro 2.1 could result in tissue
damage.
• READ COMPLETE INDICATIONS, CONTRAINDICATIONS, CAUTIONS AND
WARNINGS BEFORE USING THIS PRODUCT!
EN- 10
9
Select the operating mode. You can choose either Manual Mode or
Program Mode. Manual Mode allows you to customize the time and
pressure settings. Program Mode allows you to select one of six
automated programs that provide treatment for a set time interval then “sleep” (providing
no treatment) for a set time, continuously, at a specific pressure setting (refer to list of
available programs below). The unit automatically starts in Manual Mode.
Manual Mode:
Set the time in five minute increments by pushing the +/- buttons.
Set the pressure by pushing the pressure button. You can select
from 4 pressure settings: No pressure, Low Pressure (5-15mmHg),
(Medium Pressure (5-50mmHg), High Pressure (5-75mmHg).
Program Mode:
Push the program button to enter Program Mode. In Program Mode,
the unit will operate continuously according to the selected program.
You will need to replenish ice and water as previously indicated in
step 2.
You can select from the following programs: (Push the Program
Button to scroll through the available programs.)
Program 1: 30 minutes on, 30 minutes sleep. No pressure.
Program 2: 30 minutes on, 30 minutes sleep. Low pressure.
Program 3: 30 minutes on, 30 minutes sleep. Medium pressure.
Program 4: 30 minutes on, 60 minutes sleep. No pressure.
Program 5: 30 minutes on, 60 minutes sleep. Low pressure.
Program 6: 30 minutes on, 60 minutes sleep. Medium pressure.
Program d: Drain Mode. Please refer to page 5 in this manual for
details.
10
11
Set to your target temperature (displayed in the
Target Temperature window) by turning the knob.
For coldest therapy, turn the knob clockwise towards
three snowflakes. For warmer therapy, turn the knob
counter-clockwise towards one snowflake.
Press play/pause button to start your Game Ready treatment with ACCEL
Technology. Press play/pause at any time to stop your treatment.
More
Cold
Less
Cold
12
Replenish ice and water levels as necessary, and indicated in Step 2, to maintain your
target temperature.
13
After use:
•
•
•
•
Unplug the AC Adapter and the Connector Hose from the Control Unit
Push the door release button to open the door
Carefully pour out the ice and water
Wipe off any excess water
EN- 11
STORAGE
When you are done using the system for the day:
• Unplug the AC Adapter and the Connector Hose from the Control Unit.
• Push the door release button to open the door.
• Carefully pour out the ice and water.
• Wipe off any excess water. • Store the Control Unit with the lid fully open to allow the interior to dry and preserve
the reservoir seal. Store the Control Unit in the Carry Bag or in another safe location.
Remember that your GRPro 2.1 Control Unit is a valuable piece of equipment and should
be treated with great care, like a laptop computer.
System Storage Temperature: 33° - 120°F (1° - 50°C)
Relative Humidity: 10% - 95% non-condensing
Caution: Do not keep in extreme cold or hot temperatures (below 33°F or above 120°F
or below 1° or above 50°C). Do not leave in a hot or freezing car. Do not leave the Control
Unit in direct sunlight. The UV light may damage or discolor the Control Unit.
CLEANING
SYSTEM
If desired, the system (Control Unit, Hoses, and Wraps) can be flushed with a mixture of
isopropyl alcohol and water, and run on no compression (“off”). This should be followed by
running the Control Unit with clean water only on the no compression (“off”) setting.
CONTROL UNIT
The exterior of the Control Unit and the visible interior surfaces of the reservoir can be
cleaned with a soft cloth and one of the following cleaning agents:
•
•
•
•
•
•
Mild detergent
70% Isopropyl alcohol
Antifect® FF
Mikrozid® Sensitive Wipes
Quaternary ammonium (such as Virex® – typically only found in a clinical use setting)
Cavicide®
Procedure:
• Follow the manufacturer’s instructions and precautions for the cleaning agent you select.
• Apply the selected cleaner to a soft cloth and wipe down all surfaces of the Control Unit.
• Allow the Control Unit to dry thoroughly before storing it in the bag.
• The Control Unit should be cleaned as needed.
DO NOT USE:
• Phenolic-based disinfectants (such as Amphyl® – typically only found in a clinical use
setting).
• Any solvent-based cleaners on the Control Unit. Doing so will damage the plastics and
will void your warranty.
• Abrasive materials to clean the Control Unit. Doing so will damage the plastics and will
void your warranty.
Caution: The Control Unit is not a waterproof device. Do not apply a direct stream of any
liquid onto the Control Unit, submerge the Control Unit, or allow any liquid to pool on the
surface of the front panel of the Control Unit.
EN- 12
CONNECTOR HOSE
The surface of the Connector Hose can be cleaned using a soft cloth and one of the
following:
• Mild detergent
• Steri-Fab®
• Antifect® FF
• Mikrozid® Sensitive Wipes
• 70% Isopropyl alcohol
• We do not recommend the use of quaternary ammonium (such as Virex®) or Cavicide.®
DO NOT USE:
• Phenolic-based disinfectants (such as Amphyl® – typically only found in a clinical use
setting).
• Any solvent based cleaners. Doing so will damage the plastics and will void your
warranty. • Abrasive materials. Doing so will damage the plastics and will void your warranty.
• Any petroleum based lubricants. Doing so will damage the o-rings and will void your
warranty. If lubrication is required, the use of silicon spray is recommended.
WRAPS
Gently remove Heat Exchanger from the Sleeve. Hand wash the Sleeve in cold water,
using a mild detergent or antibacterial soap. Do not use fabric softener. Hang to dry.
If needed, the external surface of the Heat Exchanger may be cleaned by wiping down with
commercial non-bleach cleaning wipes or hand washed using a very small amount of mild
detergent or antibacterial soap. DO NOT MACHINE WASH.
Refer to the Wrap Use Guide accompanying individual Wraps for more information.
CARRY BAG
The Carry Bag should be cleaned using a soft cloth or brush and a mild detergent. Febreze®
or the equivalent can be used on the Bag if desired. If the Carry Bag has a biological material
on the surface, Steri-Fab® may be used to decontaminate those surfaces.
Be sure to test any product on a small portion of the Bag to ensure that it will not cause
damage.
Note: To operate the GRPro 2.1 System, you do not need to remove it from the Carry Bag.
Simply unzip the Bag’s main compartment and end panel. Fill the reservoir with ice and
water. Attach the Connector Hose and the AC Adapter to the end panel of the Control Unit
and plug the AC Adapter into an electrical outlet.
EN- 13
MAINTENANCE
The reservoir filter should be inspected, cleaned, and/or replaced as necessary.
1
Identify the filter within
the ice reservoir.
4
Rinse debris from the
filter and be sure there
are no obvious signs of
damage.
If you have questions
or would like to order
a new filter, in the
U.S. call Game Ready
Customer Service at
1.888.426.3732
(+1.510.868.2100);
from outside of the
U.S. please contact
your local distributor.
2
Using two fingers, grasp
and squeeze the two
protruding prongs.
3
Slide the filter out.
5
To replace the filter, or install
a new filter, first ensure
that the filter is oriented
properly with the plastic
tab facing up. If the filter is
not oriented properly, the
protruding tab will prevent
the filter from sliding back
into place.
6
You will feel and
hear the filter snap
back into place.
Other than maintaining the reservoir filter, no product service or modification should be
performed by the user. If your GRPro 2.1 System requires service, in the U.S. call Game
Ready Customer Service at 1.888.426.3732 (+1.510.868.2100); from outside of the U.S.
please contact your local distributor.
EN- 14
ACCESSORIES
The GRPro 2.1 Control Unit can be used with any of the following accessories:
•
•
•
•
•
Any Game Ready Wrap using ATX Series Heat Exchangers (wraps made by any other
manufacturer CANNOT be used with this system)
Game Ready supplied FSP Group, Inc. Power Supply model FSP 030-RCAM and
Hospital Grade Power Cord or Mega MDM-030-A120-5396 power supply
Game Ready supplied Connector Hose
Game Ready Carry Bag
Game Ready Drain Mode Adapter
INDICATIONS FOR USE
Caution: United States Federal Law restricts this device to sale by or on the order of a
licensed health care practitioner.
• Follow the treatment recommendations of your health care practitioner for duration
and frequency of use for this device.
The GRPro 2.1 System combines cold and compression therapies. It is intended to treat
post-surgical and acute injuries to reduce edema, swelling, and pain for which cold and
compression are indicated. It is intended to be used by or on the order of licensed healthcare
professionals in hospitals, outpatient clinics, athletic training settings, or home settings.
CONTRAINDICATIONS
Important: Read the Wrap Use Guide for Wrap specific contraindications and warnings.
Compression Therapy using the Game Ready System or any compression therapy
device should not be used in patients:
• Who are in the acute stages of inflammatory phlebitis in the affected region.
• Who have any current clinical signs suggestive of deep vein thrombosis in the affected
region.
• Who have significant arteriosclerosis or other vascular ischemic disease in the affected
region.
• Who have any significant risk factors or current clinical signs of embolism (e.g.
pulmonary embolus, cerebral infraction, atrial fibrillation, endocarditis, myocardial
infarction, or artheromatous embolic plaque).
• Who have a condition in which increased venous or lymphatic return is not desired in the
affected extremity (e.g., carcinoma).
• Who have decompensated hypertonia in the affected region.
Cryotherapy using the Game Ready System or any cryotherapy device should not be
used in patients:
• Who have significant vascular impairment in the affected region (e.g., from prior
frostbite, diabetes, arteriosclerosis or ischemia).
• Who have known hematological dyscrasias which affect thrombosis (e.g., paroxysmal
cold hemoglobinuria, cryoglobulinemia, sickle-cell disease, serum cold agglutinins).
EN- 15
GENERAL WARNINGS AND CAUTIONS
WARNINGS
• Follow the treatment recommendations of your health care practitioner for duration and
frequency of use for this device.
• Improper placement or prolonged use of the Game Ready System could result in tissue
damage.
• Use extra caution during the immediate postoperative period, especially when sedated
or on any medication that could alter normal pain sensation. Check the skin of the
treated region frequently and use mid-to-higher (warmer) temperature range settings or
leave more time between treatments, if necessary.
• A layer of clothing between Wrap and skin is recommended for all patients.
• During the course of therapy, patients should monitor the skin of the treated region, the
surrounding area and the digits of the extremities of the treated limb (if applicable) for
any burning, itching, increased swelling, or pain. If any of these signs are present, or any
changes in skin appearance occur (such as blisters, increased redness, discoloration, or
other noticeable skin changes), patients are advised to discontinue use and consult a
physician.
• Game Ready Wraps are not sterile; do not place directly against open wounds, sores,
rashes, infections, or stitches. The Wrap may be applied over clothing or dressing.
• Game Ready Wraps are available in multiple configurations but are not intended for all
possible physiological uses. For example, the Ankle Wrap is not designed for use on the
toes and the Back Wrap is not designed for use in the abdominal region.
Compression Therapy with the Game Ready System should be used only under the
supervision of a licensed healthcare practitioner in patients:
• Who have an open wound in the affected region (the wound must be dressed prior to
use of Game Ready).
• Who have an acute, unstable (untreated) fracture in the affected region.
• Who are children under 18 years old or patients who have cognitive disabilities or
communication barriers, whether temporary (due to medication) or permanent.
• Who have a cardiac insufficiency or congestive heart failure (with associated edema in
the extremities or lungs).
• Who have a localized unstable skin condition (e.g., dermatitis, vein ligation, gangrene, or
recent skin graft) in the affected region.
• Who have erysipelas or other active infection in the affected region.
Cryotherapy with the Game Ready System should be used only under the supervision
of a licensed healthcare practitioner in patients:
• Who have Raynaud’s disease or cold hypersensitivity (cold urticaria).
• Who have hypertension or extreme low blood pressure.
• Who have diabetes.
• Who have compromised local circulation or neurologic impairment (including paralysis or
localized compromise due to multiple surgical procedures) in the affected region.
• Who have a localized unstable skin condition (e.g., dermatitis, vein ligation, gangrene, or
recent skin graft) in the affected region.
• Who have rheumatoid arthritis in the affected region.
• Who are children under 18 years old or patients who have cognitive disabilities or
communication barriers, whether temporary (due to medication) or permanent.
WARNING: To comply with California Proposition 65, the following warning has been
included: This product contains chemicals known to the State of California to cause
cancer, birth defects or other reproductive harm.
EN- 16
CAUTIONS
• To avoid the risk of electrical shock, do not remove any panels from the Control Unit.
Opening the case will void the Game Ready warranty. For all servicing and repair, in the
U.S. call Game Ready Customer Service at 1.888.426.3732 (+1.510.868.2100); from
outside of the U.S. please contact your local distributor.
• To avoid the risk of electrical shock, always turn off the system and disconnect the
power line cord from its electrical outlet when not in use or before adding or emptying
ice and water.
• Do not use any AC adapter other than that provided by Game Ready. Use of other
adapters may result in electrical shock and will void the Game Ready warranty.
• To avoid damage to your product, do not operate the system without any water in the
ice box.
• To avoid electrical shock, product malfunction or damage, never operate the system
with damaged power cords or Connector Hoses, or other mechanical damage, or if the
unit is otherwise not fully operational.
• To avoid potential damage to your product, do not pour hot water into the ice box. The
system is not designed to operate, and has not been tested, with hot water.
• Do not use anything but ice and water in the ice box.
• To avoid damage to your product, do not pick up the Control Unit by the lid. Carry the
Control Unit using the handle only.
• To avoid potential damage to your product, do not use other manufacturers’ wraps with
the Game Ready System.
• To avoid damage to your product, do not operate the Control Unit without a Connector
Hose attached.
• To avoid injury, be careful not to trip over the system’s power cords and Connector Hose.
• Monitor hose and cord placement when in use. Store hoses and cords when not in use
to avoid potential of strangulation.
• Keep the system, including hoses and cords, away from children and pets.
• Use caution when handling small parts to reduce any possibility of swallowing or
inhalation
• The GRPro 2.1 Control Unit is a technical medical device. To avoid damage to your
product, handle it with the same care as you would a laptop computer. Do not drop
it, kick it or otherwise abuse it unnecessarily. Such abuse will void all Game Ready
warranties. Do not place the AC Adapter or Battery Pack inside the ice box for storage or
transport.
• This symbol on the Control Unit or its packaging means that this product
must not be disposed of with your household waste. To learn where to drop
off your electrical and electronic waste, please contact your local city/
municipal waste disposal service office or contact Game Ready for
assistance.
• There are no special disposal requirements for the Wraps.
SPECIFICATIONS
Size: 16.25” length x 7.75” width x 9.25” height (413 x 197 x 235) mm, not including Carry Bag
Weight: 7.3 lb. empty, approximately 18 lb. full of ice and water
Pressure level: cycles from 5mm Hg up to 75mm Hg
AC power: 100-240 V~, 50-60 Hz, 1.6A
DC input: 12V/2.5 A
• The maximum operating temperature of the equipment is between 33.8-104ºF (1-40ºC).
• The maximum operating altitude of the equipment is 9,843 feet (3,000 meters).
• The expected service life of the Control Unit is 5 years. The expected service life of the
parts and accessories shipped with the Control Unit is 2 Years.
EN- 17
UL CLASSIFICATION
Protection against electric shock:
The GRPro 2.1 System is considered to be Class I (protective earth) when connected to
the FSP Group, Inc. model FSP 030-RCAM power supply and Class II when connected to
the Mega MDM-030-A120-5396 power supply.
The MDM-030-A120-5396 power supply is intended for home use. The FSP 030-RCAM
power supply is not intended for home use.
Protection against harmful ingress of water:
This product provides ordinary protection against ingress of water. When used with the
MDM-030-A120-5396 power supply the device is classified to an IP22 rating, which is a
protection against dripping water.
Pollution degree classification:
This product is classified as Pollution degree 2.
Degree of safety in the presence of flammable anesthetics or oxygen:
Not suitable for use in an oxygen enriched environment or in the presence of flammable
anesthetics.
Electromagnetic interference:
This equipment has been tested and found to comply with the limits for medical devices
in IEC 60601-1-2:2007 and IEC 60601-1-2:2014. These limits are designed to provide
reasonable protection against harmful interference in a typical medical installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to other
devices in the vicinity. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to other devices, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving device.
Increase the separation between the equipment. Connect the equipment into an outlet
on a circuit different from that to which the other device(s) are connected.
Consult the manufacturer or field service technician for help.
The device is intended for use in orthopedic centers, therapy clinics, athletic training
facilities, hospitals, nursing facilities, medical centers, as well as in patient homes. The
device should not be used in an environment where the intensity of electromagnetic
disturbance is high.
In the event the device experiences a loss of performance or degradation due to
electromagnetic disturbance, the device is expected to continue to operate safely.
The device should not be used less than 30 cm (12 inches) away from any portable and
mobile RF communications equipment.
EN- 18
ELECTROMAGNETIC COMPATIBILITY
Electromagnetic Compatibility Information According to IEC/EN 60601-1-2
Table 1 for Emissions
GUIDANCE AND MANUFACTURER’S DECLARATION –
ELECTROMAGNETIC EMISSIONS
The GRPro 2.1 is intended for use in the electromagnetic environment specified below. The
customer or the user of the GRPro 2.1 should assure that it is used in such an environment.
EMISSIONS TEST
RF emissions CISPR 11
COMPLIANCE
ELECTROMAGNETIC ENVIRONMENT – GUIDANCE
Group 1
The GRPro 2.1 uses RF energy only for its
internal function. Therefore, its RF emissions
are very low and are not likely to cause any
interference in nearby electronic equipment.
The GRPro 2.1 is suitable for use in all
establishments, including domestic
establishments and those directly connected
to the public low-voltage power supply
network that supplies buildings used for
domestic purposes.
RF emissions CISPR 11
Class B
Harmonic emissions
IEC 61000-3-2
Class A
Voltage fluctuations/
flicker emissions IEC
61000-3-3
Complies
EN- 19
Table 2 for Transient Electromagnetic Immunity
GUIDANCE AND MANUFACTURER’S DECLARATION –
ELECTROMAGNETIC IMMUNITY
The GRPro 2.1 is intended for use in the electromagnetic environment specified below. The
customer or the user of the GRPro 2.1 should assure that it is used in such an environment.
IEC 60601 TEST LEVEL
COMPLIANCE LEVEL
ELECTROMAGNETIC ENVIRONMENT – GUIDANCE
Electrostatic
discharge (ESD)
IEC 61000-4-2
IMMUNITY TEST
± 6 kV contact
± 8 kV air
± 6 kV contact
± 8 kV air
Floors should be wood, concrete or
ceramic tile. If floors are covered with
synthetic material, the relative humidity
should be at least 30%.
Electrical fast
transient/burst
IEC 61000-4-4
± 2 kV for power
supply lines
± 1 kV for input/
output lines
± 2 kV for power
supply lines
± 1 kV for input/
output lines
Mains power quality should be that
of a typical commercial or hospital
environment.
Surge
IEC 61000-4-5
± 1 kV line(s) to
line(s)
± 2 kV line(s) to
earth
± 1 kV line(s) to
line(s)
± 2 kV line(s) to
earth
Mains power quality should be that
of a typical commercial or hospital
environment.
Voltage dips, short
interruptions and
voltage variations
on power supply
input lines
IEC 61000-4-11
<5% UT
(>95% dip in UT)
for 0.5 cycle
40% UT
(60% dip in UT)
for 5 cycles
70% UT
(30% dip in UT)
for 25 cycles
<5% UT
(>95% dip in UT)
for 5 s
<5% UT
(>95% dip in UT)
for 0.5 cycle
40% UT
(60% dip in UT)
for 5 cycles
70% UT
(30% dip in UT)
for 25 cycles
<5% UT
(>95% dip in UT)
for 5 s
Mains power quality should be that
of a typical commercial or hospital
environment. If the user of the GRPro
2.1 requires continued operation
during power mains interruptions, it is
recommended that the GRPro 2.1 be
powered from an uninterruptible power
supply or a battery.
Power frequency
(50/60 Hz)
magnetic field
IEC 61000-4-8
3 A/m
3 A/m
Power frequency magnetic fields
should be at levels characteristic of a
typical location in a typical commercial
or hospital environment.
NOTE UT is the AC mains voltage prior to application of the test level.
EN- 20
Table 3 for RF Electromagnetic Immunity
GUIDANCE AND MANUFACTURER’S DECLARATION –
ELECTROMAGNETIC IMMUNITY
The GRPro 2.1 is intended for use in the electromagnetic environment specified below. The
customer or the user of the GRPro 2.1 should assure that it is used in such an environment.
IMMUNITY TEST
IEC 60601 TEST LEVEL
COMPLIANCE LEVEL
ELECTROMAGNETIC ENVIRONMENT – GUIDANCE
Portable and mobile RF communications
equipment should be used no closer to
any part of the GRPro 2.1, including cables,
than the recommended separation distance
calculated from the equation applicable to
the frequency of the transmitter.
Conducted RF
IEC 61000-4-6
3 Vrms
3Vrms
150 kHz to 80 MHz
Radiated RF
IEC 61000-4-3
3 V/m
3 V/m
80 MHz to 2.5 GHz
Recommended separation distance
d = 1.2 √P 80 MHz to 800 MHz
d = 1.2 √P 80 MHz to 800 MHz
d = 2.3 √P 800 MHz to 2.5 GHz
where P is the maximum output power
rating of the transmitter in watts (W)
according to the transmitter manufacturer
and d is the recommended separation
distance in meters (m).
Field strengths from fixed RF transmitters,
as determined by an electromagnetic
site survey,a should be less than the
compliance level in each frequency range.b
Interference may occur in the vicinity of
equipment marked with the following
symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by
absorption and reflection from structures, objects and people.
Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast
cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to
fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field
strength in the location in which the GRPro 2.1 is used exceeds the applicable RF compliance level
above, the GRPro 2.1 should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as re-orienting or relocating the GRPro 2.1.
b
Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
a
EN- 21
Table 4 for RF Immunity
RECOMMENDED SEPARATION DISTANCES BETWEEN PORTABLE
AND MOBILE RF COMMUNICATIONS EQUIPMENT AND THE GRPRO 2.1
The GRPro 2.1 is intended for use in an electromagnetic environment in which radiated RF
disturbances are controlled. The customer or the user of the GRPro 2.1 can help prevent
electromagnetic interference by maintaining a minimum distance between portable and mobile
RF communications equipment (transmitters) and the GRPro 2.1 as recommended below,
according to the maximum output power of the communications equipment.
SEPARATION DISTANCE ACCORDING TO FREQUENCY OF TRANSMITTER
RATED MAXIMUM OUTPUT
POWER OF TRANSMITTER
150 KHZ TO 80 MHZ
80 MHZ TO 800 MHZ
800 MHZ TO 2.5 GHZ
W
d = 1.2 √P
d = 1.2 √P
d = 2.3 √P
0.01
0.12
0.12
0.23
0.1
0.38
0.38
0.73
1
1.2
1.2
2.3
10
3.8
3.8
7.3
100
12
12
23
For transmitters rated at a maximum output power not listed above, the recommended separation
distance d in meters (m) can be estimated using the equation applicable to the frequency of the
transmitter, where P is the maximum output power rating of the transmitter in watts (W) according
to the transmitter manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by
absorption and reflection from structures, objects and people.
WARNINGS:
Medical Electrical Equipment needs special precautions regarding EMC and needs to be
installed and put into service according to the EMC information provided in the User’s
Manual.
Portable and mobile RF communications equipment can affect Medical Electrical
Equipment.
The GRPro 2.1 System has to be powered with the AC adapter FSP Group Inc. model
FSP 030-RCAM or Mega MDM-030-A120-5396 power supply in order to be compliant
with IEC/EN 60601-1-2 section 6.1 and 6.2.
The use of accessories, transducers and cables other than those specified and sold
by the manufacturer of the GRPro 2.1 System as replacement parts for internal
components may result in increased emissions or decreased immunity of the medical
electrical system.
The GRPro 2.1 System should not be used adjacent to or stacked with other equipment.
If adjacent or stacked use is necessary, the GRPro 2.1 System should be observed to
verify normal operation in the configuration in which it will be used.
EN- 22
WARNING: The essential performance of the GRPro 2.1 System is:
Pneumatic Compresion Cycles:
• High: cyclic 5-75mm Hg
• Med: cyclic 5-50 mm Hg
• Low: cyclic 5-15 mm Hg
• NO Pressure: Wrap shall be vented to atmosphere
• Air Pressure Accuracy: ±10 mm Hg
The cooling temperature of the circulating ice water will be adjustable between
34°F (1°C) and 50°F (10°C) as long as the ice water in the ice box is supplied
with sufficient amount of ice.
• Water Temperature Accuracy: ±2 °F (±1.1 °C)
EN- 23
TROUBLESHOOTING
ERROR
WHAT DOES
IT MEAN?
WHAT CAN
I DO?
Air Pressure Sensor: The
Control Unit has detected a
problem calibrating the air
pressure circuit on start-up.
• This is most likely to occur if you have
Self-Test Error – Air
Pump: The Control Unit
has detected an electronic
problem in the air circuit on
start-up.
• Disconnect the Wrap from the Control Unit.
• Turn the Control Unit off and on again
Dry Pump: The Control Unit
has detected a dry pump.
In order to prevent possible
damage to the fluid pump,
the unit will stop therapy.
• Be sure you are using ATX Series Heat
restarted the system with an inflated Wrap
attached.
• Detach the Wrap, pressing it flat to expel
the air accumulated inside and try again.
without a Wrap connected.
• Reconnect the Wrap and resume treatment.
• If the problem persists, contact Customer
Service.
Exchangers.
• Note that if you are using new Wraps,
•
•
•
•
•
•
Over Pressure: Indicates
that the Control Unit has
exceeded the target air
pressure.
EN- 24
the water in the reservoir may have been
depleted and causing this error. Make sure
there is adequate water in the reservoir
based on the fill line indicator label. Refer to
instructions for priming a Wrap below.
Verify that the ice box filter is not clogged
(refer to filter maintenance instructions on
page 14).
Make sure there are no kinks in the Wrap or
Connector Hose.
Turn the Control Unit off and on again.
Disconnect and reconnect the hose from the
Control Unit and the Wrap, verifying that an
audible “click” is heard at both connection
points.
Prime the Wrap using the following steps:
- Select “Off” (No Pressure).
- Attach the hose to the unit and the Wrap.
- Lay the Wrap open and flat next to or
lower than the Control Unit (not on the
body).
- Run the system for 2 minutes.
Prime the Control Unit using the following
steps:
- Disconnect the hose from the Control Unit.
- Now, look at the Wrap connection location
on the Control Unit. On the top valve,
push the white prong in so that it is flush
with the metal connector.
- Make sure you are not fully covering the
opening in the prong.
- Push start, and water should squirt out of
the valve.
- Restart the system.
• Turn the Control Unit off and back on.
• Make sure the Wrap is applied securely.
• Do not make sudden movements during
treatments. Rapid shifting in position may
produce a quick change in pressure in the
Wrap and cause this error.
ERROR
WHAT DOES
IT MEAN?
WHAT CAN
I DO?
Under Pressure: The
Control Unit can’t reach
its target maximum
compression. This often
indicates that there is
a leak in the pneumatic
compression circuit, either
in the Connector Hose,
Wrap or Control Unit. Or
it may occur because the
hook and loop fastener on
your Wrap has worn out.
• Make sure the Wrap is applied securely.
• Try using a different Wrap and Hose to
Deflation Error: The Control
Unit has detected that
the Wrap has not properly
deflated.
• Turn the Control Unit off.
• If there is air left in the Wrap, disconnect
isolate which component may be producing
the error. For example, an error which
occurs with a Shoulder Wrap but not a Knee
Wrap may indicate that the Shoulder Wrap
is causing the error: not the Control Unit.
• If using a Dual Hose, make sure you have
two Wraps attached.
•
•
•
•
the Wrap from the Connector Hose and
manually deflate the Wrap by applying
pressure to it.
Reconnect the Hose to the Wrap and
reapply the Wrap to the body.
Turn the Control Unit on and press play/
pause.
Make sure the Wrap is applied securely
against the body.
If possible, try using a different Wrap and
Hose to isolate which component may be
producing the error. For example, an error
which occurs with a Shoulder Wrap but not a
Knee Wrap may indicate that the Shoulder
Wrap is causing the error: not the Knee
Wrap or Control Unit.
Pump Performance Error:
The Control Unit has
determined that the fluid
pump may be working too
hard. This could be caused
by ice or debris in the fluid
circuit. In order to prevent
possible damage to the fluid
pump, the unit will stop
therapy.
• Turn the Control Unit off and back on again.
• Reapply the Wrap, making sure to follow
Low Flow: Control Unit
has detected something
blocking the water flow.
• Be sure you are using ATX Series Heat
Exchangers.
• Check all hose connections.
• Disconnect and reconnect Wrap from
Connector Hose.
• Make sure there is water in the ice box.
• Verify that the ice box filter is not clogged.
• Make sure there are no kinks in the Wrap or
Connector Hose.
• Reapply the Wrap snugly, making sure
to follow all application instructions
accompanying the Wrap.
• Turn the Control Unit off and on again.
• Disconnect and reconnect the hose from
the Control Unit and the Wrap.
all application instructions accompanying
the Wrap.
• Disconnect and reconnect the hose from
the Control Unit and the Wrap, verifying
that an audible “click” is heard at both
connection points.
• If that does not solve the problem turn the
Control Unit off for 20 minutes (to let the
pump cool down) before turning it on again
to try again.
Need more help with a problem? In the U.S. call Game Ready Customer Service at
1.888.426.3732 (+1.510.868.2100); from outside of the U.S. please contact your local distributor.
EN- 25
ERROR
WHAT DOES
IT MEAN?
WHAT CAN
I DO?
Self-Test Error –
Fluid Circuit:
The Control Unit has
detected an electronic
problem in the fluid circuit
on start-up.
• Turn off the Control Unit.
• Turn the Control Unit back on and resume
Temperature
Calibration Error:
The Control Unit has
detected a failure in the
Temperature Control circuit
or is being operated outside
of the advised temperature
range (33.8-104 degrees
Fahrenheit).
• Be sure you are operating the system
treatment.
• If the problem persists, contact Customer
Service.
•
•
•
•
•
within the advised temperature range of
33.8-104 degrees Fahrenheit and storing
the system within the advised temperature
range of 33-120 degrees Fahrenheit.
Turn the Control Unit off.
Fill the Control Unit with ice and water per
the label instructions inside the reservoir.
Turn the unit back on again and push Play/
Pause.
Repeat this process up to three times.
If the problem persists, contact Customer
Service.
Control Unit
will not turn on:
• Press the power button. If no orange or
Control Unit won’t reach
Target Temperature, or
temperature is unstable:
The fill-line labels within the reservoir indicate an
ice/water ratio that will assist the Control Unit
in achieving the temperature you’ve specified
using the Temperature Knob. If you have filled
the Control Unit according to the fill-line labels
and are still unable to achieve your desired
target temperature, try the following steps:
• If you are still unable to achieve WARMER
temperatures, be sure the Temperature
Knob is turned to full warm, use less ice, and
reduce the amount of water if necessary.
• If you are still unable to achieve COLDER
temperatures, be sure the you are using
ATX Series Heat Exchangers. Confirm that
the Temperature Knob is set to full cold and
that the reservoir is full of ice, replenishing
frequently and stirring the reservoir to break
up large formations of ice if necessary. Make
sure there are no kinks in the Wrap or
Connector Hose. Reapply the Wrap, making
sure to follow all accompanying application
instructions. Finally, if you still cannot
achieve the coldest temperature desired,
adding more water than what is indicated by
the reservoir fill-line labels may also allow
the Control Unit to reach colder
temperatures. To achieve this effect, water
may be added to the top of the ice level.
CAUTION: By overfilling the reservoir as in
the last step, the temperature control feature
of the system will not work and the Control
Unit will be administering therapy at “full
cold.” Consult the Warnings on page 16 to
make sure you take proper steps to minimize
the risk of injury.
green light is illuminated, make sure the AC
Adapter is plugged into a working electrical
outlet and all connections are secure.
(Test outlet with another electrical device.)
• Press the power button again. If the Control
Unit still will not turn on, call Customer
Service.
EN- 26
WARRANTY
MANUFACTURER’S WARRANTY
CoolSystems warrants that the GRPro 2.1 Control Unit, if properly used, will be free from
defects in material and workmanship for a period of two (2) years after the date the
GRPro 2.1 Control Unit was purchased. If the GRPro 2.1 Control Unit, which is the subject
of this Limited Warranty, malfunctions during the warranty period for reasons covered by
this Limited Warranty, CoolSystems, at its options, will:
REPAIR the GRPro 2.1 Control Unit OR
REPLACE the GRPro 2.1 Control Unit with another GRPro 2.1 Control Unit.
THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST
UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE GRPRO 2.1
CONTROL UNIT AND ARE NON-TRANSFERABLE.
•
•
Extent of Limited Warranty
This limited warranty does not cover damages due to external causes, including, without
limitation, accident, usage not in accordance with product instructions, misuse, neglect,
alteration or repair.
How to Obtain Warranty Service
To obtain warranty service, in the U.S. call Game Ready Customer Service at 1.888.426.3732
(+1.510.868.2100); from outside of the U.S. please contact your local distributor. If you are not
sure who the local distributor is, call Game Ready Customer Service at +1.510.868.2100
and we will refer you to one. You must have returned the Warranty Registration card to
CoolSystems within thirty (30) days from the date of purchase to qualify for warranty service.
If you qualify for warranty service from CoolSystems, you will be issued a Returned Material
Authorization (RMA) number. When you return the GRPro 2.1 Control Unit to CoolSystems,
you must write the RMA number on the outside of the package. CoolSystems will not
accept returned GRPro 2.1 Control Units without an RMA number on the package. If you
return the GRPro 2.1 Control Unit to CoolSystems, you must assume the risk of damage or
loss during shipping. You must use the original packaging or the equivalent. CoolSystems
may require you to verify in writing that you are the original purchaser of the GRPro 2.1
Control Unit. CoolSystems may elect to replace or repair the GRPro 2.1 Control Unit with
either a new or reconditioned product. The returned product shall become CoolSystems’
property upon receipt. The replacement GRPro 2.1 Control Unit is warranted under this
written warranty and is subject to the same limitations and exclusions for the remainder of
the original warranty period. THIS WARRANTY IS NOT TRANSFERABLE.
WARRANTY LIMITATIONS AND EXCLUSIONS
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. COOLSYSTEMS MAKES NO EXPRESS
WARRANTIES BEYOND THOSE STATED HERE. COOLSYSTEMS DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO
THIS LIMITATION MAY NOT APPLY TO YOU. ALL EXPRESS AND IMPLIED WARRANTIES
ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT
APPLY TO YOU.
EN- 27
LIMITATIONS OF LIABILITY
COOLSYSTEMS’ RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED
OR EXPRESS, IS LIMITED TO REPAIR OR REPLACEMENT, AS SET FORTH ABOVE.
THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH
OF WARRANTY. COOLSYSTEMS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING, BUT NOT LIMITED
TO, LOST PROFITS, DOWNTIME, GOODWILL, AND DAMAGE TO OR REPLACEMENT
OF EQUIPMENT AND PROPERTY. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM JURISDICTION TO JURISDICTION.
WARRANTY REGISTRATION
The GRPro 2.1 Control Unit comes with a 2-year warranty from date of purchase. The Heat
Exchanger, Connector Hose, AC Adapter, and Power Cord come with a 1-year warranty.
In the case of a manufacturer’s defect, the Wrap sleeve and sleeve accessories may be
returned within 7 days of purchase.
REGISTRATION
Please complete the Warranty Registration within 30 days for both the GRPro 2.1 Control
Unit and the Wraps online at www.gameready.com. You will need the following information
to complete your Warranty Registration: The Control Unit’s model number (REF) and its
serial number (SN). These numbers are located on the label on the bottom of the Control
Unit. Simply go to www.gameready.com, visit the Product Registration page, fill out the
form and submit your information.
EXTENDED WARRANTIES
Extended Warranties are available for the GRPro 2.1 System. For details and information,
in the U.S. call Game Ready Customer Service at 1.888.426.3732 (+1.510.868.2100); from
outside of the U.S. please contact your local distributor.
A list of current patent(s) covering Game Ready technology can be found at:
www.gameready.com/patents.
0086
EN- 28
EMERGO EUROPE
Prinsessegracht 20
2514 AP The Hague
The Netherlands
CoolSystems®, Inc.
1800 Sutter Street, Suite 500
Concord, CA 94520 USA
1.888.GameReady (1.888.426.3732)
+1.510.868.2100
www.gameready.com
Game Ready Control Unit User’s Manual PN 703758 Rev N
©2017 CoolSystems, Inc. All rights reserved.
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