PACTware™ PC Software
Installation and Operating Manual
PACTware Installation Instructions
(including HART® Communication DTM, and Pulsar/Eclipse/Modulevel/Jupiter device DTMs)
What is FDT, PACTware, and DTM?
• FDT (Field Device Tool) is a new interface code that describes the standardization between frame programs (e.g., PACTware) and DTMs (Device
Type Manager).
• PACTware (Process Automation Configuration Tool)
is a frame program. It is a device-independent software program that communicates with all approved DTMs.
• DTM (Device Type Manager) is not a stand-alone program but a devicespecific software driver designed to operate within a frame program such
as PACTware. It includes all special information needed to communicate
with a specific device (e.g., Pulsar RX5). There are two basic categories of
DTMs—Communication (HART, FOUNDATION fieldbus™, Profibus®, etc.)
and Field Device (e.g., Pulsar RX5 Radar transmitter).
Minimum System Requirements
Following are general requirements for proper operation of this program:
• Pentium® II 500 MHz processor
• 128 MB RAM
• 120 MB free hard disk space
• Windows® XP/2000 (Service Pack 1)/NT 4.0 (Service Pack 6)
• Graphic Resolution 1024 × 768 (16-bit color)
• Internet Explorer 5.0
• RS232 serial interface
• RS232-HART or USB-HART serial interface
• HART communication DTM
• Transmitter with current HART revision
The diagram at left shows a typical hardware configuration. Observe all safety
codes when attaching to instrument loops in hazardous areas or when measuring
flammable media. Computers are not intrinsically safe devices.
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Installation & Startup
Close all programs
Uninstall any previous version of PACTware and its
components before installing new versions.
Insert CD into computer
The Install program should begin automatically. If it does not, proceed
using the following steps:
• Windows START (bottom left of screen)
• Choose RUN
• Type D:\MII_Setup.exe (or your CD Drive Letter) and press ENTER
(See Figure 1)
Figure 1
Place a check mark next to all programs needed for your install. The
default install includes the PACTware frame program, a HART
Communication DTM and the Pulsar RX5, Modulevel ESII and
Jupiter 2XX and Eclipse 705 Device DTMs. Note that the Generic
HART DTM offers the ability to communicate basic commands with
any HART device. Adobe Reader is required to read embedded
Instruction Manuals.
Press Install
Each program uses a separate installation procedure. Each procedure
will offer screens for:
• EULA (End User License Agreement)
• Language selection
• Customer information
• Component choice
• File location
When in doubt use default selections.
Figure 2
At the end of each program install a “Setup was completed successfully”
window will appear. After a few seconds it will be automatically replaced
with the first screen for installing the next program.
The screen in figure 2 will appear when all programs have been success
fully installed.
Before PACTware can be used, at least one communication DTM (e.g., HART)
and one device DTM must be installed.
PACTware is either started by double-clicking the link or via the Windows Start
menu by opening <Programs> in the installed program group with the entry
PACTware 2.0 FDT 1.2.
Figure 3
When the program is started, a Login dialog box is displayed (Figure 3). Enter the
Administrator Password. The default password is: manager
It is recommended that this password be changed. Go to the Extras menu and
select User Administration.
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PACTware DTM Software Tutorial
The Tutorial will aid in understanding the basic operation of PACTware and the
Magnetrol Pulsar and Eclipse DTMs.
Once PACTware is installed, this tutorial is also available within the program for future reficon at the bottom right corner of any open Device window.
erence by clicking on the
The Tutorial explains the use of PACTware and the Pulsar RX5 DTM. The
instructions also apply to the Eclipse Model 705, Modulevel ESII and Jupiter 2XX
DTMs with the exception of the Echo Curve waveform section.
Figure 4
The work area for the PACTware frame program is indicated below within the red
outline. (See Figure 4) The Project Window is the area on the left portion of the
screen that resembles a Windows file manager. The image below shows the HOST
PC connected to a HART driver and a Pulsar radar transmitter.
The work area for the device window displays the DTM transmitter screens as indicated below within the blue outline. The sample screen below shows the ONLINE
Choose user language under EXTRAS/OPTIONS. This DTM supports English,
German and French.
Typical Operation
(program installed, running and device connected to PC via HART serial interface)
Windows-based programs have numerous ways to accomplish the same task (icons,
drop-down menus, right-click). The following procedure will describe one
approach to build a project:
• In the project window click on HOST PC to highlight. Then right-click to
show menu and select ADD DEVICE (see Figure 5).
Figure 5
Adding a DTM
• A dialog box will appear with a list of communication options. Choose the
HART Communication DTM from the list; “<COM1> HART Driver” will
appear in the project window attached to the HOST PC.
NOTE: If the expected communication DTMs do not appear in the dialog box, you
must force the program to search for them on the computer.
1. Ensure all proper DTMs are installed on the computer
2. UPDATE the Device Catalog
Now all Device DTMs installed on the computer can be accessed by the program. This
initialization routine should be run any time new DTMs are installed on the computer.
Once the HART DTM is added to the project window, click on “<COM1> HART
Driver” to highlight then right-click and select ADD DEVICE. A dialog box with a list
of available Device DTMs will appear. Choose “Model RX5”; “[*] <0, Pulsar> Model
RX5” will appear in the project window attached to the HART communication DTM.
Figure 6
Device Catalog Initialization
The project tree is now complete for one device but is not communicating. Click on
“[*] <0, Pulsar> Model RX5” to highlight then right-click and select CONNECT. All
connected devices in the project window (HOST PC/HART DRIVER/RX5 transmitter)
will become bold showing they are now communicating and ready for use.
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Typical Operation (cont.)
ERROR MESSAGE: “Connection to device could not be established” can be
caused by the following:
Transmitter is not powered.
HART serial interface is not connected.
• HART serial interface and DTM are using different serial ports (COM1,
COM2,…). Determine what COM port the computer is using by navigating
from the START menu to:
Control Panel/System/Hardware/Device Manager/Ports. Note the COM
port number. Return to the PACTware application. At the top left area of the
Project window, right-click on the HART DTM while it is highlighted (e.g.,
“HART[1]<Com5>HART Communication”). Select PARAMETER and verify the COM port number listed under Serial Interface matches the one in
Control Panel.
Loop resistance is < 250 ohms, the minimum needed by HART; add
resistance to loop.
Transmitter and DTM are using different Poll addresses.
It may be necessary to DISCONNECT from the loop and then CONNECT
again to establish communications.
Most Commonly Used Screens
All of the following screens are accessed by clicking on Device in the top menu bar.
Online Parameterization
From the DEVICE menu, choose PARAMETER, then ONLINE
PARAMETERIZATION to open this window. (See Figure 7)
Size the window if necessary for optimal viewing.
• Double-click on the ONLINE PARAMETERIZE menu on the left of
the project window.
Figure 7
Online Parameterization
Double-click on DEVICE SETUP.
• Double-click on CALIBRATION—this will display all basic user parameters necessary for proper operation.
Note that when changes are made in the data boxes, the information is not sent to
the transmitter or saved until the ENTER key
is pressed. Pressing the ESCAPE key will revert any changes back to the currently
saved settings.
used to store this information as a text file (*.RTF) at C:\Program
Files\Magnetrol\DTMs\Model RX5\. This process takes a longer period of time if
many windows are open. This time can be reduced by closing the dynamically
updated windows such as TANK VIEW and ONLINE PARAMETERS.
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Most Commonly Used Screens (cont.)
Offline Parameterization
From the DEVICE menu, choose PARAMETER, then OFFLINE
PARAMETERIZATION to open this window.
OFFLINE PARAMETERIZATION works in much the same way as ONLINE.
Parameters can be developed offline and then downloaded to any transmitter
online by using the command DEVICE /STORE TO DEVICE.
Parameters can also be transferred from one transmitter to another by getting the information from transmitter #1 using DEVICE /LOAD FROM DEVICE. These parameters can then be sent to transmitter #2 by using DEVICE /STORE TO DEVICE.
Pre-Configuring Transmitter Data
The OFFLINE PARAMETERIZATION window can be used to pre-configure one or
multiple transmitters. Use the following procedure:
• Develop a PACTware project (See Section 3.2). At the host PC:
• add communication DTM (e.g., HART) - ensure COM port matches
that being used by Windows.
• add Device DTM (e.g., Eclipse 3x)
• Highlight the Device DTM (e.g. Eclipse 3x) in the project window and
right click
• Click on Offline Parameterize which will reveal the complete list of parameters
• Choose the proper parameters for this device. Be sure to give the device a
unique tag.
• When complete, click DEVICE/LOAD FROM DEVICE or click on the
• Go to FILE/SAVE AS and save the project (*.PW) as a unique file for this
specific transmitter.
• To load pre-configured data to the transmitter
• Ensure PC is properly connected to the transmitter and communicating
• Open the *.PW file for the specific transmitter
• Click on DEVICE/STORE TO DEVICE or click on the STORE TO
• Confirm proper values were loaded to the transmitter
Tank View
From the Device menu, choose Additional Functions, then Tank View to open
this window.
Figure 8
Figure 8 displays a common operating window graphically showing the %Output
of level.
Tank View
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Most Commonly Used Screens (cont.)
Echo Curve
From the Device menu, choose Additional Functions, then Echo Curve to open
this window. (See Figure 9)
The Echo Curve is an extremely useful tool for advanced configuration and
troubleshooting. Press the Refresh button in the bottom right corner of the Echo
Curve Window to develop the initial screen.
Key features of the Echo Curve screen:
• After pressing the Refresh button, the light in the upper right blinks green
when the device is communicating properly and red if there are communication errors.
• The X-axis shows LEVEL or DISTANCE. The left side of the scale represents the top of the vessel.
LEVEL/DISTANCE can be toggled by using the drop down box under
the center of the X-axis.
Figure 9
Echo Curve
• The Y-axis shows the QUALITY (signal strength) on a scale of 0–100.
Quality values of 20–90 are typical. This value will vary (e.g., it will
degrade when the liquid level changes from placid to turbulent).
• Light blue markers on the X and Y axes indicate what echo the transmitter
has determined to be the LEVEL and its corresponding QUALITY.
• The blue horizontal line indicates the Peak Threshold. Only peaks above
this value will be considered as valid echoes.
• Echo Curve information is shown in black.
• FALSE TARGET REJECTION is shown in red (if the Display Target
Rejection Profile box is checked) during Refresh.
• CYCLIC UPDATE: checking this box allows the Echo Curve display to
update on a continuous basis. Use this option sparingly:
• Echo Curve cannot be saved when Cyclic Update is active.
• No other parameter updates (e.g., Process Trend) occur while Cyclic
Update is active.
• DISPLAY TARGET REJECTION PROFILE: enabled by checking this
box and refreshing the screen. The FALSE TARGET REJECTION curve
will always stop approximately 1 foot (300mm) short of the chosen Level
echo. A flat red line means no False Target Rejection profile has been run.
profile may be initiated by clicking this button. See
TARGET REJECTION in next section for complete details.
• SAVE: the Echo Curve can be saved as a bitmap (*.bmp) file for later reference or sending to the factory for analysis.
• PRINT: press this button to print a paper copy of the Echo Curve.
• REFRESH: gathers fresh echo curve data from transmitter.
The light blue LEVEL indicator may sometimes show a slightly different value than the
actual LEVEL for various reasons. The most common is the actual LEVEL value may
be subjected to more averaging than the Echo Curve. Use this screen for advanced calibration and troubleshooting, not tank monitoring.
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Most Commonly Used Screens (cont.)
Target Rejection (Pulsar only)
From the Device menu, choose Additional Functions, then Target Rejection to
open this window. (See Figure 10)
An effective TARGET REJECTION profile is important to the proper operation
of the device. Run the FTR (False Target Rejection) when the tank level is at or
near empty. This will capture the maximum number of targets in the vessel. Run
the FTR even if the tank is at or near full, then re-run when the tank is near
empty. This will help optimize certain operational parameters.
A flat red line indicates that no False Target Rejection profile has been run (See Figure X).
Figure 10
Echo Curve – No False Target Rejection
In this example a false echo (Level=68.0, Quality=17) has signal strength strong enough to
be detected as a level. This must be eliminated to enable the actual level to be measured.
• Initiate the FTR: this can be done from the ECHO CURVE window by
pressing the Target Reject button or from DEVICE/ADDITIONAL
• In the left side file menu area, double-click on TARGET REJECTION
to display SELECT (See Figure 11)
Click on SELECT. This displays four options:
• ENABLE or DISABLE: a FTR profile can be made active or inactive using
these buttons.
• EMPTY: choose this if tank is completely empty; the FTR routine will scan
to the bottom of the vessel.
• PARTIAL: choose this for any condition other than empty. The FTR
routine will scan down to the LEVEL value.
Figure 11
Target Rejection
In this example you would choose PARTIAL since there is a liquid level at
approximately 18 inches. (See Figure 12)
The FTR routine searches all valid targets and presents them to the user:
• In this example the first target is 68 inches with a Quality of 17; this is the
false target. You would choose NO and OK.
• Second target is 18.7 with a Quality of 38; this is the
actual Level; choose YES and OK.
• Confirm by choosing YES again.
• If you review all targets without choosing one, you must start again by
selecting PARTIAL.
• Choose YES to HART control loop warning.
• After a few seconds the routine will be complete and another HART
control loop message is displayed.
• Close this FALSE TARGET REJECTION window and return to the
Figure 12
Echo Curve – After running
False Target Rejection
• Make sure the DISPLAY TARGET REJECTION PROFILE is checked then
REFRESH screen. The new data shows the FTR profile and the device has
locked on to the actual LEVEL.
A complete list of targets can also be viewed at DEVICE/PARAMETER/ONLINE
PARAMETERIZATION. Double-click on Online Parameterize (at the left of window), then Device Setup, then Calibration, then finally Targets.
The Level where False Target Rejection was last run can be found at Target
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Most Commonly Used Screens (cont.)
Process Trend
From the Device menu, choose Additional Functions, then Process Trend to open
this window.
All key data can be trended. Features of the PROCESS TREND window (See
Figure 13) include:
1. Five key data series (Level, Quality, %Output, Loop and Distance) can be
viewed or hidden by selecting the five corresponding color buttons at the top
center of the window.
2. All scales can be adjusted using the following convention:
• LEFT-click and drag to adjust the left side of scale while anchoring the
right. (This also works on vertical scales)
• RIGHT-click and drag to adjust the right side of scale while anchoring
the left. (This also works on vertical scales)
Figure 13
Process Trend
• Click BOTH mouse buttons and drag to move scale fully right/left (or up/down)
3. Various Default scale values can be set using these icons.
4. Adjust Process Trend screen appearance.
5. Set Data Curve assignment.
will save the Process Trend information currently displayed on screen as
an image (*.bmp file). Note that *.bmp files are typically large and not
always suitable for e-mail.
will save all data accumulated while the Process Trend window has been open
as a data file (*.txt). This allows the user, or factory personnel, to review and
manipulate data within the Process Trend window. This is typically a smaller file
than a *.bmp making it more suitable as an email attachment. However, this
data file will be quite large if trending over a long period of time.
8. Open any saved Process Trend files.
CAUTION: Opening a *.txt file from within the PROCESS TREND window will replace any existing information and suspend the
gathering of new information. Do not open a file from within
the PROCESS TREND window if you are in process of gathering important data.
9. Zoom IN and OUT.
10. Set latest sample of Process Trend data to right edge of window.
Process Trend data is being saved ONLY when the Process Trend window is OPEN;
NO data is saved when window is closed. When closing Process Trend window, you will
be prompted to save current data.
Process Trend data is interrupted when the CYCLIC box is checked in the Echo
Curve window.
From the Device menu, choose Diagnosis to open this window. (See Figure 14)
Figure 14
The Diagnosis screen allows examination of all Faults, Warnings, and
Informational messages.
Refer to Instruction Manual for further information on Faults and Warnings.
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(including factory review of data)
This program offers a wealth of information critical to effective troubleshooting. If
a problem should arise and factory assistance is necessary for analysis, be prepared
to save and email the following files:
• *.PW FILE: this contains all PACTware project information and transmitter configuration parameters
• ONLINE PARAMETERS: the complete list of configuration data.
• PROCESS TREND information that includes the time of upset/error condition.
• ECHO CURVE showing upset/error condition (when possible).
• ERROR MONITOR (VIEW/ERROR MONITOR) including upset/error
Advanced Functions
The following functions are for advanced configuration of multiple devices. Use the
ONLINE PARAMETERIZATION window for sending typical parameter changes.
PARAMETERIZATION window for the selected device. (If the device is
connected, the ONLINE PARAMETERIZATION window is opened,
otherwise the OFFLINE PARAMETERIZATION window is opened).
LOAD FROM DEVICE: loads device parameters from the currently
connected device to the OFFLINE PARAMETERIZATION window of
the DTM.
STORE TO DEVICE: sends the device parameters from the OFFLINE
PARAMETERIZATION window of the current DTM to the currently
connected device. Ensure the OFFLINE parameters are appropriate
values before sending.
CAUTION: Always disconnect or disable any control systems that
could be affected by the device before storing parameters
to the device.
Additional useful commands:
command saves current ONLINE PARAMETERS to C:\Program
Files\Magnetrol\DTMs\Model RX5\as a text file (*.RTF). This process can be time
consuming if many windows are open. It can be reduced by closing dynamically
updated windows like TANK VIEW and ONLINE PARAMETERS. The
PROCESS TREND window may remain open.
command saves current OFFLINE PARAMETERS to C:\Program
Files\Magnetrol\DTMs\Model RX5\ as a text file (*.RTF).
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6.0 HELP screens
There are four types of HELP available. Following is an explanation of the type of
help from each of the icons.
PDF file of Pulsar or Eclipse
Installation and Operating manual
HTML Help files specific to the
Pulsar or Eclipse transmitter DTM
HTML Help files specific to
Hold cursor over a configuration parameter for a
few seconds and a Tool Tip will appear giving
parameter-specific Help. Clicking on parameter
will open Instruction manual.
Help @ Magnetrol
• FAQs:
• Email:
• Phone: 800-624-8765
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5300 Belmont Road • Downers Grove, Illinois 60515-4499 • 630-969-4000 • Fax 630-969-9489 •
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Regent Business Ct r., Jubilee Rd. • Burgess Hill, Sussex RH15 9TL U.K. • 01444-871313 • Fax 01444-871317
5300 Belmont Road • Downers Grove, Illinois 60515-4499 • 630-969-4028 • Fax 630-969-9489 •
Copyright © 2007 Magnetrol International, Incorporated. All rights reserved. Printed in the USA.
Performance specifications are effective with date of issue and are subject to change without notice.
Magnetrol & Magnetrol logotype, STI & STI logotype, Pulsar, Eclipse, Modulevel, and Jupiter are registered trademarks of Magnetrol International.
HART® is a registered trademark of the HART Communication Foundation
PACTware™ is trademark of PACTware Consortium
PROFIBUS is a registered trademark of PROFIBUS International
©2006 Fieldbus Foundation
Pentium® is a registered trademark of Intel Corporation
BULLETIN: 59-601.1
EFFECTIVE: October 2006
SUPERSEDES: April 2005
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