ADEMCO VISTA-10P
ADEMCO VISTA-10PSIA
Security Systems
User Guide
K0736V3 10/04 Rev. B
National Security Systems Inc (800) 457-1999
IMPORTANT!
PROPER INTRUSION PROTECTION
For proper intrusion coverage, sensors should be located at every possible point of entry to a
home or commercial premises. This would include any skylights that may be present, and the
upper windows in a multi-level building.
In addition, we recommend that radio backup be used in a security system so that alarm signals
can still be sent to the Central Monitoring Station in the event that the telephone lines are out of
order (alarm signals are normally sent over the phone lines).
EARLY WARNING FIRE DETECTION
Early warning fire detection is important in a home. Smoke and heat detectors have played a key
role in reducing fire deaths in the United States. With regard to the number and placement of
smoke/heat detectors, we subscribe to the recommendations contained in the National Fire
Protection Association's National Fire Alarm Code (NFPA 72). These recommendations can be
found on page 43 of this manual.
SYSTEM COMPATIBILITY NOTICE
Your Honeywell security system is designed for use with devices manufactured or approved by
Honeywell for use with your security system. Your Honeywell security system is not designed for
use with any device that may be attached to your security system's keypad or other
communicating bus if Honeywell has not approved such device for use with your security system.
Use of any such unauthorized device may cause damage or compromise the performance of
your security system and affect the validity of your Honeywell limited warranty. When you
purchase devices that have been manufactured or approved by Honeywell, you acquire the
assurance that these devices have been thoroughly tested to ensure optimum performance when
used with your Honeywell security system.
About This Manual
This manual is a step-by-step guide that will acquaint you with the system's features and benefits.
It defines the components and their functions, describes their operation, and provides clear stepby-step instructions for normal and emergency procedures. Keep this manual in a convenient
place so that you can refer to it as necessary.
–2–
Table of Contents
System Overview .................................................................................................................... 5
Introduction .......................................................................................................................... 5
System Basics ....................................................................................................................... 5
Using the Voice Message Center ......................................................................................... 7
About The Keypads ................................................................................................................ 8
General Information............................................................................................................. 8
Functions of the Keypads................................................................................................... 10
Entry/Exit Delays ................................................................................................................. 12
Exit Delay............................................................................................................................ 12
Entry Delay ......................................................................................................................... 12
Exit Alarms ......................................................................................................................... 13
–3–
System Overview (Continued)
Zones
• The system sensing devices have been assigned to various “zones,” which are
specific areas of protection (e.g., front door, kitchen window, etc.).
• Zone numbers are displayed at the keypad when an alarm or trouble condition
occurs on a sensor.
Arming, Step-Arming and Disarming Burglary Protection
• The system must be armed before the burglary protection can sense intrusions.
• To arm your system, enter your user code followed by the desired arming key.
• If programmed, the [#] key can be pressed instead of entering the security code
when arming the system.
• You can also use the step-arming key, if programmed, to arm the system, which
lets you use a function key to arm the system in one of three modes by simply
pressing the key repeatedly.
• To disarm the system, enter your user code then press the [OFF] key.
Alarms
• When an alarm occurs, both the keypad and external sounders will sound, and
the keypad will display the zone(s) causing the alarm.
• If your system is connected to a Central Monitoring Station, an alarm message
will also be sent.
• To stop the alarm sounding, simply disarm the system.
Memory of Alarm
• When an alarm condition occurs, the keypad displays the number(s) of the
zone(s) that caused the problem, and displays the type of alarm (e.g., “fire”).
• The message remains displayed even after disarming the system, but can be
cleared with another “off” sequence.
Phone Access
• If included, a phone module permits you to access the system via a touch-tone
phone, either on-premises or by calling-in when away.
• You can receive synthesized voice messages over the telephone regarding the
status of the security system.
• You can arm and disarm the system and perform most function commands
remotely via the telephone, with voice confirmation provided after each command
entry.
• Complete information regarding the use of this feature is provided in a separate
manual entitled “Phone Access User's Guide” that is supplied with the voice
module.
–6–
System Overview (Continued)
Paging Feature
• If programmed, the system can automatically send certain system condition
messages to a pager.
• The display consists of code numbers that indicate the type of condition that has
occurred.
Function Keys
• The “A”, “B”, “C”, and “D” keys on the keypad can be programmed to perform
various functions.
• Functions include: activate a Panic alarm; arm the system; provide step arming;
switch lights on/off; send a message to a pager; display Time/Date; start a Macro
Scheduling
• Your system can be programmed to automatically perform certain functions (e.g.,
arm the system) at a predetermined time each day.
Using the Voice Message Center (if Voice Keypad is installed)
The Voice Keypads feature a voice message center
that lets you record and playback one message.
• The message can be up to 2.5-minutes long
•
–7–
About The Keypads
General Information
Your keypads allow you to control all system functions. The keypads feature the
following:
• A telephone style (digital) keypad
• Liquid Crystal Display (LCD) which shows the nature and location of all
occurrences
• Built-in sounder which will sound during alarms and troubles. The sounder also
"beeps" during certain system functions and when depressing any of the keys (to
acknowledge the key press).
• Backlighting of the LCD display windows. Backlighting turns on when any key is
pressed, and when opening an entry/exit door while the system is armed. This
feature is helpful when a keypad is located in a dimly lit area.
IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates
that an alarm has occurred during your absence and an intruder may still be on the
premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe
location.
Your keypads are functionally the same, but may have different types of displays,
depending on the type installed with your system. To access the keys on the keypad,
simply open the swing-down door.
Alpha Display
2-line alpha display keypads feature a 2-line, 32-character
alphanumeric LCD which can display system messages in
friendly English. These keypads can also be programmed with
custom zone descriptors.
Fixed-Word Display Fixed-Word display keypads are functionally identical to Alpha
display keypads, but the LCD display uses pre-designated
words to identify the nature and location of occurrences.
Voice Keypads
–8–
Voice Keypads (if installed), are functionally the same as other
keypads, except that these keypads can provide the following:
• Voice announcements of system status (see Checking for
Open Zones section)
• Voice chime, which can alert you to the opening of doors and
windows while the system is disarmed (see Voice Chime in
Chime mode section)
• Message center, which lets you record and playback
messages (see Using the Voice Message Center in the
System Overview section).
Functions of the Keypads
NOTE: The functions printed directly on the
keys indicate their primary purpose; the
functions printed under some of the keys
(shown in brackets under the respective key),
indicateBT/T1_0 ( )]9h6( refBe]9h6( refEi.O987o4(er 8(( ke)-co-7(n)-7(d) ref6(ary7(n)rp th)-oer 8((.6(m) 6(:)]TJ/31_1 1 Tf0 Tc 0 T
– 10 –
Functions of the Keypads (Continued)
LCD
DISPLAY
ARMED
1
OFF
2
AWAY
3
STAY
RECORD
VOLUME
READY
4
MAX
5
TEST
6
BYPASS
MESSAGE
7
INSTANT
8
CODE
9
CHIME
READY
0
LEDs
MIC
STATUS
MICROPHONE
VOICE
PLAY
#
FUNCTION
6160V-003-V0
SPEAKER
FUNCTION
KEYS
Voice-capable 2-line Alpha keypad
(shown with flip-down front door removed)
IMPORTANT!
• When entering codes and commands, sequential key depressions must be made
within 4-5 seconds of one another. If 4-5 seconds elapse without a key depression, the
entry will be aborted and must be repeated from its beginning. Be sure to observe
this precaution when performing any of the procedures in this manual.
• If you make a mistake while entering a security code, stop, press the [✱] key, and
then start over. If you stop in the middle while entering a code, and then
immediately start the entry over, an erroneous code might be entered.
– 11 –
Arming the System
Stay Mode: Arms Perimeter Only, Entry Delay On
• Used when you want to arm the system with persons staying inside (or if you have
pets that are moving throughout the premises).
• The perimeter sensors are armed, but interior sensors are left disarmed.
• Exit delay begins (you can leave through the entry/exit door, if desired).
• An alarm sounds if any protected window or non-entry/exit door is opened.
• You may otherwise move freely within the premises.
• Persons entering later can enter through an entry/exit door, but they must disarm
the system within the entry delay period to avoid sounding an alarm.
Night-Stay Mode: Arms Perimeter Only, Plus Selected Zones
• Use Night-Stay mode to provide increased security while staying inside.
• Arms same as Stay mode, but also arms pre-selected interior sensors (programmed
by your installer), while other interior sensors are left disarmed.
• Persons entering later can enter through an entry/exit door but they must disarm
the system and must not violate any of the programmed interior zones to avoid
sounding an alarm.
• IMPORTANT: When Night-Stay mode is on, the selected interior zones are armed and cause an
alarm if anyone enters those areas (e.g., waking in the middle of the night). To avoid sounding an
alarm, you must disarm the system before any activity takes place in those interior zones.
Instant Mode: Arms Perimeter Only, Entry Delay Off
• Used when staying inside and do not expect anyone to use an entry/exit door.
• Arms same as Stay mode.
• An alarm sounds immediately if any protected perimeter window or any door is
opened, including entry/exit doors.
• IMPORTANT: Arming in this mode greatly increases the chance of false alarms. Use extreme
care in selecting this mode of arming.
Away Mode: Arms Entire System, Entry Delay On
•
•
•
•
Used when nobody will be staying inside (including pets).
The entire system (interior and perimeter) is armed.
Exit delay begins letting you leave through the entry/exit door.
An alarm sounds if a protected window or any door is opened, or if any movement
is detected inside your premises.
• You can reenter through an entry/exit door, but you must disarm the system within
the entry delay period to avoid sounding an alarm.
Maximum Mode: Arms Entire System, Entry Delay Off
• Used when leaving the premises for extended periods (e.g., vacation).
• Arms same as Away mode, but entry delay is off.
• An alarm sounds same as Away mode, and sounds upon opening entry/exit doors.
– 15 –
Arming the System
Arming Commands
Before arming, close all perimeter doors and windows and make sure the Ready to Arm
message is displayed.
Modes of Arming
Mode
Press these keys…
Stay
security code + [3] (STAY)
Night-Stay
security code + [3] + [3]
Instant
security code + [7] (INSTANT)
Away
security code + [2] (AWAY)
Maximum
security code + [4] (MAXIMUM)
Keypad Confirms By…
• three beeps†
• armed STAY message displayed
• red ARMED indicator lights
• three beeps†
• NIGHT-STAY message displayed
• red ARMED indicator lights
• three beeps†
• armed STAY message displayed
• red ARMED indicator lights
• also note that entry delay is turned off.
• two beeps†, or, if programmed, beeping for
duration of exit delay
• armed AWAY message displayed
• red ARMED indicator lights
Leave the premises through an entry/exit
door during the exit delay period to avoid
causing an alarm. The keypad beeps rapidly
during the last 10 seconds of the exit delay
to warn you that it is ending.
• same as Away (described above)
Note that entry delay is turned off.
† Arming Ding: In addition to the keypad beeps, the external sounder emits a short “ding” sound after
arming, if programmed to do so. The ding confirms that the system is armed, and may occur immediately
after the command or be delayed (until arm/disarm report is sent or exit delay expires). Ask your installer
about how this feature is set for your system.
Quick Arming
If "Quick Arming" was programmed by the installer, the [#] key can be pressed in
place of the security code when arming the system in any of its arming modes (except
Night-Stay). However, the security code must always be used to disarm the
system.
Function Key Arming
For any arming command, a function key may have also been programmed for your
system. If so, you can press and hold the appropriate function key for 2 seconds to arm
the system. See your installer for the designated functions (see Single Button
Arming section).
– 16 –
Arming the System
Single Button Arming
The “A”, “B”, “C”, and/or “D” keys on your keypad may have been programmed for
– 17 –
Using the Keyswitch
Using the Keyswitch
Your system may be equipped with a keyswitch for use when arming and disarming.
Red and green lights on the keyswitch plate indicate the status of your system as
follows:
Green Light: Lights when the system is disarmed and ready to be armed (no
open zones). If the system is disarmed and the green light is off, it
indicates the system is not ready (one or more zones are open).
Red Light:
Lights or flashes when system is armed in AWAY or STAY mode.
See your installer for the meanings of the lit red light:
Lit Steady = system armed AWAY or
system armed STAY and exit delay has expired
Flashing
= system armed STAY and exit delay timer active
Rapid flashing = an alarm has occurred (memory of alarm).
Before arming, close all perimeter doors and windows.
To arm in the AWAY mode:
Turn the key to the right for 1/2 second and release.
Keypads beep twice and the red indicator lights or
flashes.
To arm in the STAY mode:
Turn the key to the right and hold for longer than 1
second, then release. Keypads beep three times and
the red indicator lights or flashes.
To disarm the system:
Turn the key to the right and release. The red light
turns off
– 18 –
GREEN
RED
Disarming and Silencing Alarms
Using the [OFF] key
The OFF key is used to disarm the system, silence alarm and trouble sounds, and
clear alarm memories.
IMPORTANT: If you return and the main burglary sounder is on, DO NOT ENTER, but
CONTACT THE POLICE from a nearby safe location.
If you return after an alarm has occurred and the main sounder has shut itself off, the keypad will
beep rapidly upon your entering, indicating that an alarm has occurred during your
absence.
LEAVE AT ONCE, and CONTACT THE POLICE from a nearby safe location.
+
1.
(Security Code)
1
OFF
The “READY” indicator light will be lit if all zones
– 19 –
Bypassing Protection Zones
Using the BYPASS Key
Use this key when you want to arm your system with one or more zones intentionally
unprotected.
Vent Zones: Your system may have certain windows set as “vent” zones, which are
automatically bypassed if left open when arming the system (you do not need to
manually bypass them). However, if a vent zone window is closed after arming, it
becomes protected and will cause an alarm if opened again while the system is armed.
When bypassing zones:
• The system must be disarmed before you can bypass zones.
• Bypassed zones are unprotected and will not cause an alarm if violated.
• The system will not allow fire zones to be bypassed.
• Zones are automatically unbypassed when the system is disarmed.
+
1.
(Security Code)
6 + zone numbers (see below)
BYPASS
Enter the 2-digit zone number(s) for the zone(s) to be
bypassed (e.g., 06, 10, 13, etc.). Single digit zone
numbers must be preceded by a zero (e.g. 05, 06).
2. When finished, the keypad will momentarily display
a "Bypass" message for each bypassed zone number.
Wait for all bypassed zones to be displayed.
Arm the system as usual. When armed, the arming
message is displayed with “ZONE BYPASSED.”
To display bypassed zones prior to arming, enter
your security code and press the [6] BYPASS key.
Alpha Display:
DISARMED - PRESS
* TO SHOW FAULTS
Fixed-Word Display: NOT READY
Alpha Display:
DISARMED BYPASS
READY TO ARM
Fixed-Word Display: BYPASS
ARMED: STAY
ZONE BYPASSED
Typical armed alpha display after
bypassing zones.
– 20 –
Bypassing Protection Zones
Quick Bypass
If programmed, "Quick Bypass" allows you to easily bypass all open (faulted) zones
– 21 –
Chime Mode
CHIME mode alerts you to the opening of a perimeter door or window while the
system is disarmed. When Chime mode is activated:
• Three tones sound at the keypad whenever a perimeter door or window is opened.
• Interior zones do not produce a tone when they are faulted.
• Pressing the READY key will display the open protection points.
• Chime mode can be used only while the system is disarmed.
To turn Chime Mode on/off (system must be disarmed):
+
DISARMED CHIME
READY TO ARM
9
(Security Code) CHIME
Fixed-Word Display: CHIME
The CHIME message appears when on. Perimeter
zones will cause a tone when faulted.
The CHIME message disappears when Chime mode is off.
Voice Chime: You can set the Voice Keypads (if installed) to announce faulted
(opened) entry/exit or perimeter zones whenever normal Chime mode is on.
To turn Voice Chime Mode on or off: # + 0
+
2
+
4
(normal Chime mode must be on first)
When Voice Chime is on, faulted zones cause a voice status announcement, chime
and display. When off, the sounder still provides chime if normal Chime mode is on.
– 22 –
Date and Time
Viewing the Current Date and Time
The system lets you view its time and date setting on alpha keypad.
Alpha Display:
+[#] + [6] [3]
(Security Code)
OR, press the function key (A, B, C, or D) for viewing
current date and time, if programmed.
A typical time/date display is shown.
The display will remain on for about 30 seconds.
“A ”
“B”
“C ”
DISARMED
READY TO ARM
TIME/DATE
SAT
12:05AM_05/09/00
“D ”
If one of the above keys has been programmed for the date/time
display feature, place a check mark in the box beneath that key.
Setting the Date and Time
You can set the time and date by doing the following:
+[#] + [6] [3]
1.
(Security Code)
2. Press [∗] when the time/date is displayed.
A cursor appears under the first digit of the hour.
To move cursor ahead, press [∗]. To go back, press [#].
• Enter the 2-digit hour setting.
• Enter the 2-digit minute setting.
• Press [1] for PM or [0] for AM.
• Enter the last two digits of the current year.
• Enter the 2-digit month setting.
• Enter the 2-digit day setting.
3. To exit, press [∗] when cursor is at the last digit, or
wait 10 seconds.
Alpha Display:
DISARMED
READY TO ARM
TIME/DATE
SAT
04:04PM 10/17/00
Current time display
TIME/DATE
SAT
04:04P2000/10/17
Time/date editing display
– 23 –
Panic Keys
Using Panic Keys
Your system may have been programmed to use special keys to manually activate
emergency (panic) functions as follows:
This Function
Silent Alarm
Sends this signal* With This Sounding…
silent alarm
no audible alarm and no change in
normal display to indicate that a silent
alarm has been initiated.
Audible Alarm
audible alarm
a loud, steady alarm at keypad(s) and at
any external sounders that may be
connected.
Personal Emergency auxiliary alarm
steady alarm sound at keypad(s), but not
at external bells or sirens.
Fire Alarm
fire alarm
temporal (pulsing) sound at external
bells and sirens.
*All panic functions send signals to the Central Monitoring Station, if connected.
To activate a Panic Function:
Press and hold down for at least 2 seconds whichever
lettered key on the keypad has been programmed for
the desired emergency function.
OR
Press both keys of the assigned key pair at the same
time.
– 24 –
Alpha Display:
DISARMED
Macro Key Programming & Usage
About Macro Keys
The “A”, “B”, “C” or “D” keys can be used to automatically activate a series of
commands of up to 16 keystrokes, if programmed for this fu(ysP6ion “.)-11( Tm223k)-14(ee-12(16 )-12(key)
– 25 –
Using Device Commands
About Device Commands
Your system may be set up so that it can control certain lights or other devices.
• Some devices may be automatically turned on or off by the system.
• You may be able to override automatically controlled devices using the
commands described below.
• Some devices can be manually turned on or off using the commands described
below.
• See your installer for a list of devices that may be set up for your system. A list
of these devices is provided at the back of this manual for you to fill out.
To Activate Devices:
+ [#] + [7] + 2-digit device number
(Security Code)
Devices associated with that device number activate.
Alpha Display:
DISARMED
READY TO ARM
Fixed-Word Display: READY
To Deactivate Devices:
+ [#] + [8] + 2-digit device number
(Security Code)
Devices associated with that device number deactivate.
– 27 –
Paging Feature
About Automatic Paging
Your system may be set up to automatically send alert messages to a pager as certain
conditions occur in your system.
• The following events can be programmed by your installer to be sent to the pagers:
arming and disarming†, alarms, and trouble conditions. († reports when
arming/disarming from a keypad using a security code; auto-arming/disarming,
arming with assigned button, and keyswitch arming do not send pager messages.)
• You can also program the system to send an automatic pager message to alert you
in the event that someone has not arrived home (disarmed the system) within a
defined period of time (see the Scheduling section for details on “latch key report”).
• Your installer programs the pager phone numbers and reporting events.
• The pager message consists of a 7-digit system status code that indicates the type of
condition that has occurred.
• An optional, predefined 16-digit character string can precede the 7-digit system
status code; these characters can consist of a PIN no., subscriber account no., or any
additional data that you may wish to have sent to the pager.
• The pager display format is as follows: 3-digit Event Code
È
Optional 16 digits Æ AAAAAAAAAAAAAAAA – BBB – CCCC Å 1-digit partition + 3-digit User or Zone No.
A=
B=
Optional 16-digits for
Account numbers,
PIN numbers, or any
other data;
programmed by the
installer, if required.
A 3-digit code that
describes the event
that has occurred
in your system
(see for event
codes table below)
C=
A 1-digit partition number plus a 3-digit User or Zone
number, depending on the type of event that has
occurred, where:
• alarms and troubles display zone number
• arming/disarming (opens/closes) display user number
• single-digit user or zone numbers are preceded by a
zero.
The 3-digit Event Codes (BBB) that can be displayed are:
911 =
Alarms.
The 4-digit number
(CCCC) represents the
zone number that has
caused the alarm.
811 =
Troubles.
The 4-digit number
(CCCC) represents the
zone number that has
caused the trouble.
101 =
Open
(system disarmed).
The 4-digit number
(CCCC) represents the
user number that has
disarmed the system.
102 =
Close
(system armed).
The 4-digit number
(CCCC) represents the
user number that has
armed the system.
Examples of typical 7-digit pager displays follow.
– 28 –
Ex. 1.
911 – 100 4 = Alarm (911) on zone 4 (1004);
Ex. 2.
102 –1 00 5 = Closing–system arming (102)– by user 5 (1005)
Security Codes & Authority Levels
About Security Codes
Your installer assigned a master code that is used to perform all system functions.
In addition, you can assign up to 15 different security codes for use by other users.
• Only the System Master can assign user codes to users.
• Users are identified by 2-digit user numbers (03-17 [users 01 and 02 are reserved]).
• In addition to a security code, each user is assigned various system attributes.
• User codes can be used interchangeably when performing system functions (a
system armed with one user's code can be disarmed by another user's code), with
the exception of the Guest code and Arm Only code described below.
• User code programming involves these steps:
1. Choose a user number and assign a 4-digit security code.
2. Assign an authority level to that user.
3. Assign other attributes as necessary (see attributes on the next page).
NOTE: The factory settings are designed to meet most normal user situations.
Therefore, the only step you usually need to do when adding users is assign a user
number and a security code.
Authority Level Definitions
Authority levels define the system functions a particular user can/cannot perform.
Level Title
N/A
System Master
– 30 –
Explanation
Reserved for user 02; Can perform all system functions and assign
codes; can change its own code as described on the following page.
The default System Master code is 1234.
Can only perform security functions. Cannot perform other system
functions.
Can only arm the system. Cannot disarm or do other functions.
0
Standard User
1
Arm Only
2
Guest
Can arm the system, but cannot disarm the system unless the
system was armed with this code. This code is typically assigned to
someone (e.g., babysitter or cleaner) who has a need to arm/disarm
the system only at certain times. The user of this code should not use
the “Quick Arming” feature.
3
Duress Code
Intended for use when you are forced to disarm or arm the system
under threat. When used, the system will act normally, but can
silently notify the Central Monitoring Station of your situation, if that
service has been provided.
Security Codes & Authority Levels (Cont.)
How to Assign User Codes and Attributes
The following lists the various command strings for adding user codes and attributes.
Refer to the User Setup chart at the back of this manual for factory
assignments of user attributes and to keep a record of user programming.
Change System
System Master code + [8] + 02 + new Master code + new code again
Master Code
The System Master code can be changed only by using the current
System Master code or by the Installer using the Installer code
(Installer code + [8] + 02 + new System Master code)
Add User Code:
System Master code + [8] + user no. + new user’s code
User 01 = installer
User 03-16 = standard users
User 02 = master
(factory set master code is 1234)
The Keypad beeps once to confirm that new user was added.
Delete User Code:
System Master code + [8] + [user no.] + [#] [0]
The user code and all attributes programmed for this user number,
including any associated RF keys, are erased from the system.
Authority Level:
System Master code + [8] + [user no.] + [#] [1]+ auth. level
Authority Levels (see definitions on previous page):
0 = standard user
2 = guest
1 = arm only
3 = duress
Factory Assignments:
users 03-16 = 0
Access Group:
Factory Assignments: none
RF User Number:
Factory Assignments: none
System Master Code + [8] + [user no.] + [#] [2]+ group (1-8)
You can assign users to a group, then set an access schedule that
defines the times this group of users can operate the system. The
system ignores these users outside the scheduled times.
System Master Code + [8] + [user no.] + [#] [4]+ zone no.
Use this command to assign a wireless button device (keyfob) to this
user (keyfob must be enrolled in system first; see installer).
Zone number: enter the zone number assigned to a button on the
keyfob that will be used for arming/disarming by this user.
Pager On/Off:
System Master Code + [8] + [user no.] + [#] [5] + 0 or 1
Factory Assignments:
users 01-16 = 1 (on)
You can program a user so that a message is sent to a pager
whenever this code is used to arm or disarm the system.
Paging On/Off: 1 = allow paging; 0 = no paging for this user
– 31 –
Scheduling
About Scheduling
The system provides one end-user schedule (programmable by master/installer only),
which can control various types of events.
• The schedule causes a defined event to start and stop (when appropriate) at a
specified time.
• The schedule can be set to automatically repeat at various intervals.
• The schedule can be set for random starting, if desired.
Creating Schedules
+ [#] + [6] [4]
1.
(Master Code)
2. Enter “01” as the 2-digit schedule number.
Press [∗] to continue.
Alpha Displays:
1 DISARMED
READY TO ARM
ENTER SCHED NO.
00=QUIT
00
3. Enter the desired 2-digit event number from the
ENTER EVENT
following list.
00 = clear the scheduled event
01 = turn a programmed output on or off
(see Using Device Commands section for a list of output device numbers used
in your system)
02 = set a user access schedule for one or more users
(see Security Codes section for an explanation of access groups)
03 = send a “latch-key” report to a pager if the system is not disarmed by a specified
time; message sent is “777-7777.”
04 = automatically arm the system in STAY mode at a specified time
05 = automatically arm the system in AWAY mode at a specified time
06 = automatically disarm the system at a specified time
07 = Display the word “REMINDER” at a specified time
(if selected, the keypad will beep every 30 seconds beginning when the word
“REMINDER” is scheduled to display. To stop the beeps and cancel the display
once it starts, simply press any key.
Press [∗] to continue.
4. For event number “01,” enter the output number
associated with this schedule.
Otherwise, this prompt is skipped.
Press [∗] to continue to the “Start” prompt below.
– 32 –
DEVICE NUMBER
XX
Event Logging Procedures
About Event Logging
The system records various events in a history log, which can be viewed by the master
user using an Alpha Display keypad.
• The Event Log holds up to 32 events.
• Events are displayed in chronological order, from most recent to oldest.
• When the log is full, the oldest event is replaced by the logging of any new event.
Viewing the Event Log
+ [#] +
1.
6 + 0
(Master Code)
2. The system displays the most recent event as follows:
• event number
• type of event, identified by its corresponding code
(see your installer for the meaning of each code)
• zone or user number (depending on type of event)
• time and date of the event’s occurrence.
3. Pressing [∗] displays previous events (back in time).
Pressing [#] displays events forward in time.
4. Exit the event log by pressing any key other than [∗]
or [#].
– 34 –
Alpha Displays:
DISARMED
READY TO ARM
001 E441 U001 P1
12:34AM 01/02/00
Event Logging Procedures (continued)
Table of Event Log Codes
The following table lists the codes that may appear when viewing the Event Log.
If the event code is preceded by an “E” (as in the example display on the previous
page), it means that the event is new and ongoing; if preceded by an “R,” it means the
event has been restored.
Code
110
121
122
123
131
Definition
Fire Alarm
Duress
Alarm, 24-hour Silent
Alarm, 24-hour Audible
Alarm, Perimeter
132
Alarm, Interior
134
Alarm, Entry/Exit
135
143
145
146
150
Alarm, Day/Night
Alarm, Expansion Module
ECP Module cover tamper
Silent Burglary
Alarm, 24-Hour Auxiliary/Monitor
zone
Carbon Monoxide
AC Power
Low System Battery/Battery Test
Fail
System Reset (Log only)
Battery Test Failure
Bell/Siren Trouble
Trouble, Expansion Mod.
Supervision
Trouble, ECP Cover Tamper
RF Receiver Jam
Telco Line Fault
Long Range Radio Trouble
Fire Loop Trouble
Exit Error Alarm
Global Trouble, Trouble
Day/Night
162
301
302
305
309
321
333
341
344
351
353
373
374
380
Code
381
382
383
384
393
401
403
406
407
408
409
441
442
459
570
601
602
606
607
623
625
627
628
750 789
Definition
RF Supervision Trouble
Supervision Auxiliary Wire Zone
RF Sensor Tamper
RF Sensor Low-battery
Clean Me
Disarmed, Armed AWAY,
Armed STAY
Schedule Arm/Disarm AWAY
Cancel by User
Remote Arm/Disarm
(Downloading)
Quick Arm AWAY
Keyswitch Arm/Disarm AWAY
Disarmed/Armed
STAY/INSTANT,
Quick-Arm STAY/INSTANT
Keyswitch Arm/Disarm STAY
Recent Closing (restore only)
Bypass
Manually Triggered Dialer Test
Periodic Test
AAV to Follow
Walk Test Entered/Exited
Event Log 80% Full
Real-Time Clock was Changed
(log only)
Program Mode Entry (log only)
Program Mode Exit (log only)
Reserved for Configurable Zone
Type report codes (check with
central station when using these
codes)
– 35 –
Testing the System (To Be Conducted Weekly)
About Testing the System
Using Test mode allows each protection point to be checked for proper operation.
• The keypad sounds a single beep every 40 seconds as a reminder that the
system is in the Test mode.
• Alarm messages are not sent to your Central Station while Test mode is on.
1. Disarm the system and close all protected windows,
doors, etc. The READY indicator light should come
on if all zones are intact (i.e., all protected windows,
doors, etc. are closed.
+
2.
(Security Code)
5
then [0] (walk)
Alpha Displays:
DISARMED
READY TO ARM
1 = DIAL
0 = WALK
TEST
The Dial test (option “1”) is intended for the installer
and should not be used unless directed to do so by
your Security System Representative.
3. Listen. The external sounder should sound for 1
second and then turn off. If the sounder does not
sound, CALL FOR SERVICE.
– 36 –
TEST IN PROGRESS
Trouble Conditions (Continued)
Words or letters in parentheses ( ) are those that are
displayed on Alpha Display keypads.
Other Trouble
Displays
COMM. FAILURE
(or FC)
Indicates that a failure has occurred in
the telephone communication portion of
your system.
CALL FOR SERVICE.
SYSTEM LO BAT
(or BAT with no
zone No.)
Indicates that a low system battery
condition exists. Display is
accompanied by "beeping"* at the
keypad. If this condition persists for
more than one day (with AC present),
CALL FOR SERVICE.
LO BAT
+ zone descriptor
(or BAT with
zone No.)
Indicates that there is a low battery
condition in the wireless transmitter**
number displayed (00 is RF keypad).
Accompanied by a single "beep"* (about
once every 40 seconds) at the keypad.
Either replace the battery yourself, or
CALL FOR SERVICE. If the battery is
not replaced within 30 days, a CHECK
display may occur.
Rcvr Jam
(or CHECK 90)
Wireless part of the system is experiencing
RF interference which may impede
reception from wireless sensors.**
ALARM 1xx
FAULT 1xx
CHECK 1xx
(or 91)
Indicates a communication problem
between the control and a connected
device (e.g., RF receiver, zone expander)
where the “xx” indicates the device
address. CALL FOR SERVICE.
MODEM COMM
(or CC)
Indicates that the control is on-line with
the Central Monitoring Station's remote
computer.
The control will not operate while on-line.
Wait a few minutes — the display should
disappear.
BELL FAILURE
(or CHECK 70)
Indicates that the wiring connection to
the external sounder is at fault (open or
shorted). Accompanied by “beeping” at
the keypad. CALL FOR SERVICE.
* Any “beeping” that
accompanies a trouble
display can be stopped
by depressing any key
on the keypad or by
entering an OFF
sequence (code + OFF)
** Not all systems use
wireless sensors.
– 38 –
Trouble Conditions (Continued)
Other Trouble
Displays
(Continued)
AC LOSS
(or NO AC)
The system is operating on battery power
only due to an AC power failure.
If only some lights are out on the premises,
check circuit breakers and fuses and
reset or replace as necessary.
If AC power cannot be restored and a
“low system battery” message appears
(see previous page), CALL FOR
SERVICE.
Busy-Standby
(or dI)
If this message remains displayed for more
than 1 minute, system is disabled. CALL
FOR SERVICE.
OPEN CIRCUIT
(or OC)
The keypad is not receiving signals from
the control. CALL FOR SERVICE.
Long Rng Trbl
(or bF)
If part of your system, back-up Long
Range Radio communication has failed.
CALL FOR SERVICE.
Total Power Failure If there is no keypad display at all, and the READY indicator
is not lit, operating power (from AC and back-up battery) for the
system has stopped and the system is inoperative. CALL FOR
SERVICE.
In The Event Of Telephone Operational Problems
In the event of telephone operational problems, disconnect the control from the phone line by
removing the plug from the phone wall jack. We recommend that your installer demonstrate this
disconnection on installation of the system. Do not attempt to disconnect the phone connection
inside the control. Doing so will result in the loss of your phone lines. If the regular phones work
correctly after the control has been disconnected from the phone wall jack, the control has a
problem and you should immediately call for service. If upon disconnection of the control, there is
still a problem on the phone line, notify the Telephone Company that they have a problem and
request prompt phone repair service. The user may not under any circumstances attempt any
service or repairs to the security system. Repairs must be made only by authorized service (see
the LIMITED WARRANTY statement for information on how to obtain service).
– 39 –
Maintaining Your System
Taking Care of
Your System
Silencing Low
Battery Warning
Tones at the
Keypad
Replacing
Batteries in
Wireless Sensors
Wireless sensors
may not have
been used in your
security system
IMPORTANT:
Use only batteries
recommended by
your installer as
replacement.
The components of your security system are designed to be as
maintenance-free as possible. However, to make sure that your system
is in reliable working condition, do the following:
1. Test your system weekly.
2. Test your system after any alarm occurs.
You can silence the keypad’s warning tones by pressing the OFF key,
but the keypad's low battery message display will remain on as a
reminder that you have a low battery condition in one or more of your
wireless sensors. When you replace the weak battery with a fresh one,
the sensor sends a "good battery" signal to the control as soon as the
sensor is activated (opening/closing of door, window, etc.), causing the
low battery display to turn off. If the sensor is not activated, the display
will automatically clear within approximately 1 hour.
Each wireless sensor in your system has a 9-volt or 3-volt battery. The
system detects a low battery in wireless sensors, including smoke
detectors, the personal emergency transmitter, and the portable
wireless keypad and displays a low battery message*. (A -0.002nw battery in
a portable wireless keypad is detected as soon as 0.002nne 0.002nf its keys 0.002is
pressed, and displayed as 00.). Battery-operated smoke detectors with
a low battery also emit a single "chirp" sound approximately once
every 20–30 seconds.
Alkaline batteries provide a minimum 0.002nf 1 year 0.002nf 0.002nperation, and in
most units and applications, provide 2–4 years nf service. 3-vnlt lithium
batteries provide up to 4 or more years 0.002nf operation. Actual battery 0.002life
will depend on the environment in which the sensor is used, the
number 0.002nf signals that the transmitter 0.002in the sensor has had 0.002to send,
and the 0.002specific type nf 0.002sensor. Factors 0.002such as humidity, high 0.002nr low
temperatures or large swings in temperature, may all lead to the
reduction 0.002nf actual battery life in an installation.
* The low battery message comes on as a warning that battery replacement
– 40 –
Fire Alarm System (If Installed)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
General
Your fire alarm system (if installed) is on 24 hours a day, for
– 41 –
Fire Alarm System (Continued)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
Manually 1. Should you become aware of a fire emergency before your smoke or
heat detectors sense the problem, go to your nearest keypad and
Initiating
manually initiate an alarm by pressing the panic key assigned for
a Fire Alarm
FIRE emergency for 2 seconds. If a key pair has been assigned for
fire, press both keys at the same time. See the Using the Panic Keys
section below for further details.
2. Evacuate all occupants from the premises.
3. If flames and/or smoke are present, leave the premises and notify
your local Fire Department immediately.
4.
Using the Panic
Key(s) Assigned
for FIRE
Emergency
If no flames or smoke are apparent, investigate the cause of the
alarm. The zone number(s) of the zone(s) in an alarm condition will
be displayed at the keypad.
A key or key pair may have been assigned for manually initiating a
FIRE alarm. See the Panic Keys section for key assignments.
For convenience, indicate the key or key pair assigned for fire below.
In divi d ua l K e y s
A
B
C
Press the individual key assigned for fire for 2
seconds.
OR
Key Pai r s
1
∗
3
OFF
READY
STAY
and
∗
READY
and
#
and
#
Press the key pair assigned
for fire at the same time.
DISPLAYS FOLLOWING MANUAL INITIATION OF A FIRE ALARM
FIRE 95
95
ALARM
FIRE
ALPHA DISPLAY KEYPAD
– 42 –
FIXED-WORD KEYPAD
AC
Fire Alarm System (Continued)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
National Fire Protection Association
Recommendations on Smoke Detectors
With regard to the number and placement of smoke/heat detectors, we
subscribe to the recommendations contained in the National Fire Protection
Association's National Fire Alarm Code (NFPA 72) noted below.
Early warning fire detection is best achieved by the installation of fire
detection equipment in all rooms and areas of the household as follows: A
smoke detector installed outside of each separate sleeping area, in the
immediate vicinity of the bedrooms and on each additional story of the
family living unit, including basements and excluding crawl spaces and
unfinished attics.
In addition, the NFPA recommends that you install heat or smoke detectors
in the living room, dining room, bedroom(s), kitchen, hallway(s), attic,
furnace room, utility and storage rooms, basements and attached garages.
– 43 –
Fire Alarm System (Continued)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
Emergency Evacuation
M
OO
DR
E
B
2ND FLOOR
EN
CH
T
I
K
BACK DOOR
M
OO
DR
E
B
TH
BA
1ST FLOOR
•
•
BACK
•
FRONT
– 44 –
Summary of Audible/Visual Notifications
Fixed-Word Display Keypads
SOUND
CAUSE
DISPLAY
LOUD,
INTERRUPTED*
FIRE ALARM
FIRE is displayed; zone number of zone in
alarm is displayed. If a fire alarm is manually
activated, zone number 95 will be displayed.
LOUD,
CONTINUOUS*
Keypad & Ext.
BURGLARY/AUDIBLE
EMERGENCY ALARM
ALARM is displayed. Zone number of zone in
alarm is also displayed.
ONE SHORT BEEP
(not repeated)
Keypad only
a. SYSTEM DISARM
Keypad & Ext.
– 46 –
Summary of Audible/Visual Notifications
Alpha Display Keypads
SOUND
LOUD,
INTERRUPTED*
Keypad & Ext.
CAUSE
DISPLAY
FIRE ALARM.
FIRE is displayed; descriptor of zone in alarm is
displayed. If a fire alarm is manually activated, zone
number 95 will be displayed.
LOUD,
CONTINUOUS*
Keypad & Ext.
BURGLARY/AUDIBLE
EMERGENCY ALARM.
ALARM is displayed. If programmed, descriptor of
zone in alarm is also displayed
ONE SHORT BEEP
(not repeated)
Keypad only
a. SYSTEM DISARM.
a. DISARMED/READY TO ARM is displayed.
ONE SHORT BEEP
(once every 40 secs)
Keypad only
a. SYSTEM IS IN TEST MODE.
b, LOW BATTERY AT A
TRANSMITTER.
c. SYSTEM WILL AUTOARM
WITHIN 10 MINUTES
b. SYSTEM ARMING ATTEMPT b. Number and descriptor of open protection zone is
displayed.
WITH AN OPEN ZONE.
c. Numbers and descriptors of the bypassed zones
c. BYPASS VERIFY.
are displayed (One beep is heard for each
zone displayed). Subsequently, the following is
displayed: DISARMED BYPASS /Ready to Arm.
a. Opened Zone identifications will appear.
b. LO BAT displayed with description of transmitter.
c. No special display.
TWO SHORT BEEPS
Keypad only
ARM AWAY or MAXIMUM.
ARMED AWAY or MAXIMUM displayed. Red
ARMED indicator lit.
THREE SHORT
BEEPS
Keypad only
a. ARM STAY, NIGHT-STAY,
OR INSTANT.
a. ARMED STAY or ARMED INSTANT displayed.
Red ARMED indicator lit.
RAPID BEEPING
Keypad only
b. ZONE OPENED WHILE
SYSTEM IS DISARMED.
a. TROUBLE.
b. MEMORY OF ALARM.
b. CHIME displayed, descriptor of open protection
zone will be displayed if the [Q] key is pressed.
a. CHECK displayed. Descriptor of troubled
protection zone is displayed.
b. FIRE or ALARM is displayed; descriptor of zone
in alarm is displayed.
c. SYSTEM LO BAT displayed.
c. SYSTEM LOW BATTERY.
d. EXT. SOUNDER WIRE FAIL. d. BELL FAILURE is displayed.
SLOW BEEPING
Keypad only
a. EXIT DELAY WARNING
(if programmed).
a. ARMED AWAY OR MAXIMUM is displayed
along with You May Exit Now.
b. ENTRY DELAY WARNING.
b. DISARM SYSTEM OR ALARM WILL OCCUR
is displayed. Exceeding the delay time without
disarming causes an alarm.
* If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.
– 47 –
Regulatory Statements and Warnings
NOTE: This is a “Grade A” Residential System
RADIO FREQUENCY EMISSIONS
Federal Communications Commission (FCC) Part 15
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet Appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
TELEPHONE/MODEM INTERFACE
FCC Part 68
This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains the FCC registration
number and Ringer Equivalence Number (REN). You must provide this information to the telephone company when requested.
This equipment uses the following USOC jack: RJ31X
This equipment may not be used on telephone-company-provided coin service. Connection to party lines is subject to state tariffs. This
equipment is hearing-aid compatible.
Industry Canada
NOTICE: The Industry Canada Label identifies certified equipment. This certification means that the equipment meets telecommunications
network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements
document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give the telecommunications company to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together, This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves but should contact appropriate electric inspection authority, or
electrician, as appropriate.
Ringer Equivalence Number Notice:
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed
to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Industrie Canada
AVIS: l’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de
protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences
techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’enterprise locale de
télécommunication. Le matériel doit également être installé en suivant une méthode acceptée da raccordement. L’abonné ne doit pas oublier qu’il
est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service dans certaines situations.
Les réparations de matériel nomologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de
télécommunications peut demander à l’utilisateur da débrancher un appareil à la suite de réparations ou de modifications effectuées par
l’utilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’energie électrique, de lignes téléphoniques
et des canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions
rurales.
Avertissement : L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir racours à un service d’inspection des
installations électriques, ou à un électricien, selon le cas.
AVIS : L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui
peuvent être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à
la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
– 48 –
Charts of Your System’s Features
SERVICING INFORMATION
Your local authorized service representative is the person best qualified to service your
– 49 –
Charts of Your System’s Features
User Setup
The following chart will help keep track of system users. To program a user attribute:
Enter system master code + [8] + user no. + “#” command listed in column heading…
User
No.
User
Name
Security
Code
Auth.
Level
Access
Group
RF Zone
Number
Pager
on/off
enter new code
[#] [1] + level
[#] [2] + group
[#] [4] + zone no.
[#] [5] + 0/1
01
installer
02
system master
03
04
05
06
07
08
09
10
11
12
13
14
15
16
Authority Levels: 0 = standard user
1 = arm only
2 = guest
3 = duress
installer
master
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
Paging:
0 = no paging
1 = allow paging
Paging Setup
Pager Phone Number\
Prefix Characters
Automatically Reports Upon…
open/close alarm/trouble
zone list
Sched. Func. Key
Pager
Schedules: master code + [#] + [6] [4].
No.
Event
Device No.
(see list below)
for “01” events:
Group No.
for “02” events:
(see device list below) enter 1-8
Start
Time/ Day
Stop
Time/ Day
Repeat
Random
(0-4)
(yes/no)
01
Events:
00 = clear event
03 = latch key report
06 = auto disarm
01 = device on/off
04 = forced STAY arm
07 = display “reminder”
02 = user access
05 = forced AWAY arm
Repeat Options: 0 = none; 1 = repeat weekly; 2 = repeat every other week; 3 = repeat every third week; 4 = repeat every fourth week
List of Output Devices
Device
01
02
03
04
– 50 –
Description
Schedule No.
Function Key
OWNER’S INSURANCE PREMIUM CREDIT REQUEST
This form should be completed and forwarded to your homeowner’s insurance carrier for possible
premium credit.
A. GENERAL INFORMATION:
Insured’s Name and Address:
Insurance Company:
Policy No.:
ADEMCO VISTA-10P/VISTA-10PSIA
Type of Alarm:
Burglary
______________________________ Other
Fire
Installed by:
Both
Serviced by:
Name
Name
Address
Address
B. NOTIFIES (Insert B = Burglary, F = Fire)
Local Sounding Device
Police Dept.
Central Station
Fire Dept.
Name:
Address:
Phone:
C. POWERED BY: A.C. With Rechargeable Power Supply
D. TESTING:
Quarterly
Monthly
Weekly
Other
continued on other side
– 51 –
OWNER’S INSURANCE PREMIUM CREDIT REQUEST
(cont.)
E. SMOKE DETECTOR LOCATIONS
Furnace Room
Kitchen
Bedrooms
Attic
Basement
Living Room
Dining Room
Hall
Basement Door
Rear Door
All Exterior Doors
All windows
0 13.92 10.56 reSBT/T1_2 1 Tff0 Tc 8.03999 0 0 89 323.07968 557
F. BURGLARY DETECTING DEVICE LOCATIONS:
Front Door
st
1 Floor Windows
– 52 –
– Notes –
– Notes –
ONE YEAR LIMITED WARRANTY
Honeywell International Inc., acting through its Security & Custom Electronics business ("Seller"), 165 Eileen Way,
Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and
workmanship for one year from date of original purchase, under normal use and service. Seller's obligation is limited
to repairing or replacing, at its option, free of charge for parts, labor, or transportation, any product proven to be
defective in materials or workmanship under normal use and service. Seller shall have no obligation under this
warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other than the Seller. In
case of defect, contact the security professional who installed and maintains your security equipment or the Seller
for product repair.
This one year Limited Warranty is in lieu of all other express warranties, obligations or liabilities. THERE ARE NO
EXPRESS WARRANTIES, WHICH EXTEND BEYOND THE FACE HEREOF. ANY IMPLIED WARRANTIES,
OBLIGATIONS OR LIABILITIES MADE BY SELLER IN CONNECTION WITH THIS PRODUCT, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR
OTHERWISE, ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE. ANY ACTION FOR BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN 12 MONTHS FROM DATE OF
ORIGINAL PURCHASE. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED
BY THE SELLER'S OWN NEGLIGENCE OR FAULT. Some states do not allow limitation on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Seller does not represent that the product may not be compromised or circumvented; that the product will prevent
any personal injury or property loss by burglary, robbery, fire or otherwise; or that the product will in all cases pro-
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