QUICK START GUIDE MobilityPro™ BT-5800 Series Wireless Modem OVERVIEW POWER The MobilityPro™ BT-5800 modems are rugged 3G wireless modems built to provide simple and reliable communication over the HSDPA/HSUPA or EDGE cellular data network. The modem has a 4-pin Molex connector for power input, and requires a power source between 8 and 30 VDC: This guide covers initial configuration of the following models: Label GND POS Color Black Red IGN O3 White Green Description Ground Power 8 to 30 VDC (500mA@12VDC) Ignition sense Digital output * An AC-DC power adaptor can be purchased as an accessory from your sales contact. BT‐5800 BT‐5830 ANTENNA An antenna with an SMA connector should be connected to the modem. This antenna should meet the following specifications: Dual-band 800 & 1900 MHz Nominal 50 ohm impedance Voltage Standing Wave Ratio (VSWR) less then 2.5:1 * Antennas can be purchased as accessories from your sales contact. DATA INTERFACES FEATURES HSDPA/HSUPA with fallback to EDGE/GPRS Diversity antenna Ethernet, Serial, USB and WiFi (5830 model only) Reliable Always‐on cellular link Rugged industrial design Remote diagnostics, configuration and updates 3 Analog inputs, 4 Digital inputs, 3 Digital outputs IPsec VPN multiple tunnel and 3DES|AES up to 256‐bit encryption LED INDICATORS LED Power Signal WAN State ON ON FLASH OFF ON FLASH Description Power is applied to the modem Excellent signal strength Flashes faster as signal is stronger Very weak or no signal (less than -100 dBm) Wireless link established, but no data activity Data transmitted/received on wireless network ON Link established with serial device but no data activity Data transmitted/received with attached serial device RS-232 FLASH GPS ON OFF Position fix available No position fix available Ethernet Link ON Link established with Ethernet device Ethernet Activity FLASH Data transmitted/received with attached Ethernet device ADDITIONAL INFORMATION Visit our support site at www.sixnet.com to access the Modem User’s Guide for an in-depth overview of the modem’s features and capabilities, as well as configuration help and troubleshooting. Ethernet: 10/100 Mbps Auto-sensing Female RJ45 port USB: USB 2.0 Type B Female Serial: RS-232 9 pin DCE Female, with these default settings: Speed: 115200 bps Data bits: 8 Parity: None Stop Bits: 1 Flow Control: Hardware SUPPORT CONTACT INFO Toll-free +1 877 422 9110 option 2 Phone +1 514 422 9110 option 2 Hours 8:30am – 5:00pm Eastern Time Email firstname.lastname@example.org Website www.sixnet.com Fax +1 514 422 3338 WARRANTY Sixnet, LLC wireless products including the BT-5600V2, BT-5800 and the BT-6000 series, Sixnet's obligation under this warranty will be limited to repairing or replacing, at Sixnet's option, the defective parts within three year of the date of installation, or within 36 months of the date of shipment from the point of manufacture, whichever is sooner. Sixnet further warrants that any software supplied as part of a product sale, except obsolete products, will be free from non-conformances with Sixnet published specifications for a period of 90 days from the time of delivery. While Sixnet endeavors to improve the features and performance of software associated with its products, no effort on the part of Sixnet to investigate, improve or modify Sixnet software at the request of a customer will obligate Sixnet in any way. This limited warranty does not cover losses or damages which occur in shipment to or from Buyer or due to improper installation, maintenance, misuse, neglect or any cause other than ordinary commercial or industrial applications. This limited warranty is in lieu of all other warranties whether oral or written, expressed or implied. Sixnet's liability shall not exceed the price of the individual units, which are the basis of the claim. In no event shall Sixnet be liable for any loss of profits, loss of use of facilities or equipment, or other indirect, incidental or consequential damages. For complete and most up-to-date warranty information go to www.sixnet.com. QUICK START GUIDE MobilityPro™ BT-5800 Series Wireless Modem 1 Setup a data account for the modem Contact your cellular provider (carrier) and request a data account. The carrier should provide you with a SIM card to insert into the modem, along with the APN/username/password for data connectivity. 2 Insert the SIM card 1. Locate the SIM slot on the right side of the modem. 2. insert the card with its cut side facing forward and on the left 3. Using the tip of a pen, push it in until it clicks. Troubleshooting If BlueVue displays “Detecting Modem at 192.168.0.1” indefinitely, then: Make sure the modem is powered on Check the Ethernet Link LED on the modem. If it’s off, it usually means you have a problem with the Ethernet cable or with your computer’s network card. Close all other network connections (such as WiFi) Set your computer to obtain an IP address automatically 5 Confirm that the modem is acquiring a cellular signal The Signal LED should be on or flashing, indicating that the modem has a signal. BlueVue Device Manager displays signal information in the top right of its window; a minimum of 1 bar is required to connect to the carrier with the modem. Troubleshooting 3 Wiring and power-up 1. Connect the modem to your computer using a standard Ethernet cable. Alternatively, the RS-232 or USB ports can be used for setup. 2. Connect the cellular antenna to the Antenna connector. 3. Plug in the power connector to power-up the modem. 4 Start BlueVue Device Manager Software 1. Download and install the latest version of BlueVue Device Manager from: www.sixnet.com. 2. When launched, it will attempt to connect to 192.168.0.1 by default, once connected to the modem the Modem Diagnostic window will open (Note that 192.168.0.1 connects to the Ethernet cable. To connect to the USB port use 192.168.111.1): If the Signal LED is off, then there may be an issue with the antenna or cellular coverage might be too low in your current location. 6 Set the WAN data connection 1. In BlueVue Device Manager, click on the WAN button 2. Set the Username and Password if provided by the carrier 3. Set the APN as provided by the carrier 4. Click Submit 5. Confirm the modem has successfully connected to the cellular network: The WAN LED will be on or flashing In BlueVue, click the DIAG button, the WAN IP should indicate the IP address assigned to the modem by the cellular network. Setup is complete! Setup is Complete! The modem should be ready for use as a basic internet access point. For more advanced modem configuration, consult the documentation section of our website www.sixnet.com.