OKI Snow Leopard Compatibility

OKI printer driver compatibility with
Snow Leopard
Version:
Date:
1.3
9th September 2010
OKI printer driver compatibility with Snow Leopard
Page 1
Table of Contents
Colour Printers
Issues specific to C9800, C9800GA, ES3640e
MFPs
3
5
6
Issues specific to C9800MFP, C9800GA MFP, ES3640eMFP
7
Issues specific to MB260, MB270, MB280
7
Mono Printers
Description of limitations
8
10
Compatibility fix
10
64-bit apps
10
English PPD
11
Select USB driver
11
Rosetta
12
Other Compatibility Notes
13
AppleTalk not supported
13
Restart computer after connecting a printer using USB cable
13
Colours appear darker than expected
13
Document History
OKI printer driver compatibility with Snow Leopard
14
Page 2
1. Colour Printers
If your model is not listed below, please contact your local Oki support representative.
The most up-to-date drivers are available on http://www.okiprintingsolutions.com.
Model
Printing compatibility Limitations (see Section 4 for full description)
C110
Mac OS X is not supported for this product
C130n
Fully compatible
(none)
C310
Some limitations
64-bit apps
C3100
Mac OS X is not supported for this product
C3200
Mac OS X is not supported for this product
C330
Fully compatible
(none)
C3300n
Some limitations
64-bit apps, Rosetta
C3400n
Some limitations
64-bit apps, Rosetta
C3450
Some limitations
64-bit apps, Rosetta
C3600
Fully compatible
(none)
C510
Some limitations
64-bit apps
C5100
Mac OS X is not supported for this product
C5200
Mac OS X is not supported for this product
C5250
Mac OS X is not supported for this product
C530
Fully compatible
(none)
C5400
Some limitations
Compatibility fix, English PPD, Rosetta
C5450
Some limitations
Compatibility fix, English PPD, Rosetta
C5600
Some limitations
64-bit apps, Rosetta
C5650
Some limitations
64-bit apps, Rosetta
C5700
Some limitations
Compatibility fix, English PPD, Rosetta
C5750
Fully compatible
(none)
C5800
Some limitations
64-bit apps, Rosetta
C5850
Some limitations
64-bit apps, Rosetta
C5900
Some limitations
Compatibility fix, English PPD, Rosetta
C5950
Fully compatible
(none)
C610
Fully compatible
(none)
C710
Fully compatible
(none)
C7100
Some limitations
Compatibility fix, English PPD, Rosetta
OKI printer driver compatibility with Snow Leopard
Page 3
Model
Printing compatibility Limitations (see Section 4 for full description)
C711
Fully compatible
(none)
C7300
Some limitations
Compatibility fix, English PPD, Rosetta
C7300 V2
Some limitations
Compatibility fix, English PPD, Rosetta
C7350
Some limitations
Compatibility fix, English PPD, Rosetta
C7500
Some limitations
Compatibility fix, English PPD, Rosetta
C801
Some limitations
64-bit apps
C810
Some limitations
64-bit apps, Rosetta
C821
Fully compatible
(none)
C830
Fully compatible
(none)
C8600
Some limitations
64-bit apps, Rosetta
C8800
Fully compatible
(none)
C910
Fully compatible
(none)
C9300
Some limitations
Compatibility fix, English PPD, Rosetta
C9500
Some limitations
Compatibility fix, English PPD, Rosetta
C9600
Some limitations
Compatibility fix, English PPD, Rosetta
C9650
Fully compatible
(none)
C9800
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
C9800GA
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
C9850
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
ES1624
Some limitations
Compatibility fix, English PPD, Rosetta
ES2032
Some limitations
Compatibility fix, English PPD, Rosetta
ES2232a4
Fully compatible
(none)
ES2426
Some limitations
Compatibility fix, English PPD, Rosetta
ES2632
Some limitations
Compatibility fix, English PPD, Rosetta
ES2632a3
Fully compatible
(none)
ES2632a4
Fully compatible
(none)
ES3032a4
Fully compatible
(none)
ES3640
Some limitations
Compatibility fix, English PPD, Rosetta
ES3640a3
Fully compatible
(none)
ES3640e
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
ES3640pro
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
OKI printer driver compatibility with Snow Leopard
Page 4
Model
Printing compatibility Limitations (see Section 4 for full description)
ES5430
Fully compatible
(none)
ES6410
Fully compatible
(none)
ES7411
Fully compatible
(none)
ES8430
Fully compatible
(none)
ES9410
Fully compatible
(none)
Okipage 8c
Mac OS X is not supported for this product
Okipage 8c plus
Mac OS X is not supported for this product
Issues specific to C9800, C9800GA, ES3640e
If using a Bonjour connection, jobs are automatically saved to the printer’s Hold queue instead
of being printed. As a workaround, please use an IP address (LPD) connection instead.
OKI printer driver compatibility with Snow Leopard
Page 5
2. MFPs
If your model is not listed below, please contact your local Oki support representative.
The most up-to-date drivers are available on http://www.okiprintingsolutions.com.
Model
Printing compatibility Limitations (see Section 4 for full description)
B2500 MFP
Mac OS X is not supported for this product
B2520 MFP
Mac OS X is not supported for this product
B2540 MFP
Mac OS X is not supported for this product
B4520 MFP
Mac OS X is not supported for this product
B4525 MFP
Mac OS X is not supported for this product
B4540 MFP
Mac OS X is not supported for this product
B4545 MFP
Mac OS X is not supported for this product
C3520 MFP
Some limitations
64-bit apps, Rosetta
C3530 MFP
Some limitations
64-bit apps, Rosetta
C5510 MFP
Mac OS X is not supported for this product
C5540 MFP
Some limitations
C5550 MFP
Mac OS X is not supported for this product
C9800 MFP
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
C9800GA MFP
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
C9850 MFP
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
ES1624 MFP
Some limitations
Compatibility fix, English PPD, Rosetta
ES2032 MFP
Mac OS X is not supported for this product
ES3640eMFP
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
ES3640pro MFP
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
ES4160 MFP
Some limitations
64-bit apps, select USB driver
ES4180 MFP (PCL)
Some limitations
64-bit apps, select USB driver
ES4180 MFP (PS)
Fully compatible
(none)
ES5460 MFP
Printing supported
Scanner driver not compatible
ES8460 MFP
Fully compatible
(none)
MB260
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
MB280
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
MB290
Some limitations
Compatibility fix, 64-bit apps, English PPD, Rosetta
MB460
Some limitations
64-bit apps, select USB driver
Compatibility fix, English PPD, Rosetta
OKI printer driver compatibility with Snow Leopard
Page 6
Model
Printing compatibility Limitations (see Section 4 for full description)
MB470 (PCL)
Some limitations
64-bit apps, select USB driver
MB470 (PostScript)
Fully compatible
(none)
MB480 (PCL)
Some limitations
64-bit apps, select USB driver
MB480 (PostScript)
Fully compatible
(none)
MC160n
Printing supported
Scanner driver not compatible
MC350
Some limitations
64-bit apps
MC360
Some limitations
64-bit apps
MC560
Printing supported
Scanner driver not compatible
MC860
Fully compatible
(none)
Issues specific to C9800MFP, C9800GA MFP, ES3640eMFP
If using a Bonjour connection, jobs are automatically saved to the printer’s Hold queue instead
of being printed. As a workaround, please use an IP address (LPD) connection instead.
Issues specific to MB260, MB270, MB280
1. These models are not supported on Snow Leopard. Running the Snow Leopard compatibility
fix should allow you to use your device as an interim solution, but we cannot guarantee the
proper operation of these models under Snow Leopard at the moment.
2. When connecting to the device in Print & Fax Preferences, Snow Leopard might display a
message saying “The selected printer software may be available from Apple. Click Add to
download it and add this printer”. This message is incorrect as the software is not available
from Apple. Use the software provided by Oki instead.
3. Snow Leopard may not automatically select the correct printer driver. To choose the correct
driver, choose “Select Printer Software” and in the search box type “Laser Pro LL2”. Choose
“Laser Pro LL2” if you have installed the Raster driver, choose “Laser Pro LL2 PCL” if you have
installed the PCL6 driver.
OKI printer driver compatibility with Snow Leopard
Page 7
3. Mono Printers
If your model is not listed below, please contact your local Oki support representative.
The most up-to-date drivers are available on http://www.okiprintingsolutions.com.
Model
Printing compatibility Limitations (see Section 4 for full description)
B2200
Some limitations
64-bit apps, select USB driver, Rosetta
B2400
Some limitations
64-bit apps, select USB driver, Rosetta
B410
Some limitations
64-bit apps, select USB driver
B4100
Some limitations
64-bit apps, select USB driver, Rosetta
B411
Some limitations
64-bit apps, select USB driver
B4200
Some limitations
64-bit apps, select USB driver, Rosetta
B4250
Some limitations
64-bit apps, select USB driver, Rosetta
B430 (PCL)
Some limitations
64-bit apps, select USB driver
B430 (PostScript)
Fully compatible
(none)
B4300 (PCL)
Some limitations
64-bit apps, select USB driver, Rosetta
B4300 (PostScript)
Some limitations
Compatibility fix, English PPD, Rosetta
B431 (PCL)
Some limitations
64-bit apps, select USB driver
B431 (PostScript)
Fully compatible
(none)
B4350 (PCL)
Some limitations
64-bit apps, select USB driver, Rosetta
B4350 (PostScript)
Some limitations
Compatibility fix, English PPD, Rosetta
B440 (PCL)
Some limitations
64-bit apps, select USB driver
B440 (PostScript)
Fully compatible
(none)
B4400 (PCL)
Some limitations
64-bit apps, select USB driver, Rosetta
B4600 (PCL)
Some limitations
64-bit apps, select USB driver, Rosetta
B4600 (PostScript)
Some limitations
Compatibility fix, English PPD, Rosetta
B6200
Some limitations
English PPD, Rosetta
B6250
Some limitations
English PPD
B6300
Some limitations
English PPD, Rosetta
B6500
Fully compatible
(none)
B930
Some limitations
English PPD, Rosetta
ES4131 (PCL)
Some limitations
64-bit apps, select USB driver
ES4131 (PostScript) Fully compatible
(none)
ES4140 (PCL)
64-bit apps, select USB driver, Rosetta
Some limitations
OKI printer driver compatibility with Snow Leopard
Page 8
Model
Printing compatibility Limitations (see Section 4 for full description)
ES4140 (PostScript) Fully compatible
(none)
ES6150
Fully compatible
(none)
ES9130
Fully compatible
(none)
Okipage 8iM
Snow Leopard not supported
Okipage 8w Lite
Snow Leopard not supported
OKI printer driver compatibility with Snow Leopard
Page 9
4. Description of limitations
Compatibility fix
OKI have published a compatibility fix for some older printer models. This is a small updater
program that changes the printer software permissions to ones appropriate for Snow Leopard.
You can download this Snow Leopard compatibility fix from the Oki website.
You only need the compatibility fix if when attempting to print, an error is displayed that
reads:
"The printer software was installed incorrectly. Please reinstall the printer's software or contact
the printer manufacturer for assistance."
To use the Snow Leopard compatibility fix:
1. If you have not already done so, install the printer driver first.
2. On the support section of the Oki website, search for Mac OS X printer drivers for your
model.
3. Download the file “Snow Leopard compatibility fix for Oki PostScript drivers”.
4. Run the installer program contained in the Snow Leopard compatibility fix. This changes
the file and directory permissions on the Oki printer software, allowing you to print.
Note: if you’ve previously ran the compatibility fix and then install a new printer driver, you
must run the compatibility fix again.
64-bit apps
If you have a newer Mac, some of the applications supplied with Snow Leopard run in 64-bit
mode, including iCal, Mail, Preview and Safari. If you try to print from one of these
applications, some of the driver options are not displayed correctly although it’s still possible to
print.
If you have this problem, follow the procedure below to display the driver options correctly:
1. Quit the application
2. Open the Applications folder (or other
folder where the app is stored)
3. Select the app icon and choose File >
Get Info
4. Select the option “Open in 32-bit mode”
5. Close the Get Info window
6. Launch the app and the driver options
will now display correctly
OKI printer driver compatibility with Snow Leopard
Page 10
English PPD
When using French, German, Italian or Spanish Mac OS X, some parts of the printer driver will
be in English. This is caused by Snow Leopard always choosing the English PPD (PostScript
Printer Description) file, regardless of your language. To fix this problem you must manually
select the PPD file for your language using the following procedure:
1.
2.
3.
4.
5.
6.
Open the Mac OS X Print & Fax Preferences
Ensure your printer or MFP is selected
Click Options & Supplies
Click Driver
Choose the Print Using menu and choose Other...
Select the correct PPD file for your language. The PPD files are located in the following
locations:
German
French
Italian
Spanish
/Library/Printers/PPDs/Contents/Resources/de.lproj/{printer name}
/Library/Printers/PPDs/Contents/Resources/fr.lproj/{printer name}
/Library/Printers/PPDs/Contents/Resources/it.lproj/{printer name}
/Library/Printers/PPDs/Contents/Resources/es.lproj/{printer name}
Select USB driver
When connected to a USB port, Mac OS X may choose “Generic PCL Laser Printer” as the
driver for your printer. This generic driver is supplied by Apple and is not as fully-featured as
the Oki-supplied printer driver.
To use the Oki printer driver:
1. When connecting to your printer, click “More Printers...” in the Add Printer window.
2. Choose “Oki USB” from the pop-up menu, choose your printer and click Add.
OKI printer driver compatibility with Snow Leopard
Page 11
Rosetta
Rosetta is a Mac OS X component that is supplied by Apple. It allows older programs to run on
Intel Macs. Rosetta is no longer installed in Snow Leopard by default but is required for some
OKI printer drivers.
When some installers or utilities are launched, Snow Leopard displays a message such as: "To
open this program, you need to install Rosetta". Clicking Install downloads and installs Rosetta
from Apple Software Update.
If you don’t have an internet connection, you can install Rosetta from the Snow Leopard DVD.
1. Insert your Snow Leopard DVD
2. Open the folder “Optional Installs”
3. Launch “Optional Installs.mpkg”
OKI printer driver compatibility with Snow Leopard
Page 12
5. Other Compatibility Notes
AppleTalk not supported
Snow Leopard doesn’t support AppleTalk. Use Bonjour or TCP/IP to print to a network printer
instead.
Restart computer after connecting a printer using USB cable
You may experience the following problems using your printer over a USB connection with
Snow Leopard:
Jobs are not sent to the printer. Instead the Print Queue shows a message showing that your
Mac is waiting on a response from the printer. You may be able to temporarily solve this
problem by unplugging the USB cable from the printer for 3 to 4 seconds and plugging back in
again. However to prevent this problem from reoccurring you should:
1. Delete your printer from Print & Fax preferences
2. Add the printer again following the procedure described below
3. Restart your Mac after adding the printer to prevent any reoccurrence of USB connection
problems.
Step-by-step instructions for connecting via USB
1. Connect the printer and computer using a USB cable.
2. Switch on the printer.
3. Choose Apple Menu > System Preferences > Print & Fax.
4. Click '+' to add a new printer.
5a. If you have a PostScript printer, choose your printer from the list.
5b. If you don’t have a PostScript printer, a “More Printers...” button should appear at the
bottom of the window. Click “More Printers” and choose “OKI USB” from the pop-up menu.
6. Click Add.
7. The printer is added to the list of printers.
8. Restart your computer.
Colours appear darker than expected
If you are printing from a Raster (i.e. non-PostScript) printer, you may notice that the print is
darker than it was on older versions of Mac OS X. This is due to a change in the colour
management on Snow Leopard.
You may be able to make the print lighter by adjusting the colours in your application. For
example, you can adjust the brightness or gamma in a photo-editing application.
Alternatively you can apply a Quartz filter using the following procedure:
1. In your application, choose File > Print
2. Click the PDF button at the bottom-left of the Print window and choose Save As PDF.
3. Click Save and the PDF will be saved to a file on your Mac.
4. Open the PDF file in Preview.
5. Choose File > Save As...
6. In the Format pop-up menu choose PDF.
7. In the Quartz Filter pop-up menu choose Lightness Increase.
8. A PDF file is generated using this lightness filter. You can print this PDF file.
You can create your own Quartz filters using the Apple ColorSync Utility (located in your
Applications > Utilities folder).
OKI printer driver compatibility with Snow Leopard
Page 13
6. Document History
Document v1.3
Colour printer changes
Released fully compatible new drivers for the following models:
C130
C3600
C5750
C5950
C610
C711
C830
C910
C9650
ES2232a4
ES2632a4
ES3640a3
ES6410
ES7411
ES8430
ES9410
Added compatibility information for the following new models:
C310
C330
C510
C530
C801
C821
ES5430
MFP changes
Released fully compatible new drivers for the following models:
ES5460MFP
ES8460MFP
MB470(PS)
MB480(PS)
MC560
MC860
Added compatibility information for the following new models:
ES4160 MFP
ES4180 MFP
Mono printer changes
B410 - No longer needs Rosetta
B430(PCL) - No longer needs Rosetta
B440(PCL) - No longer needs Rosetta
Released fully compatible new drivers for the following models:
B430(PS)
B440(PS)
ES4140(PS)
Added compatibility information for the following new models:
B411
B431
ES4131
OKI printer driver compatibility with Snow Leopard
Page 14
Document v1.2
MC860 no longer requires the Snow Leopard compatibility fix or Rosetta
B6250 no longer requires Rosetta
ES9130 no longer requires Rosetta
Added compatibility information for the following new models:
C610
C711
C910
ES6410
ES7411
ES9410
MB460
MB470 (PCL)
MB470 (PostScript)
MB480 (PCL)
MB480 (PostScript)
MC160n
Document v1.1
Added compatibility information for the following models:
Colour printers
C5400
C7100
C7300
C7300 V2
C7350
C7500
C9300
C9500
C9600
C9800
C9800GA
ES2032
ES2426
ES2632
ES2632a3
ES3640
ES3640e
MFPs
C9800 MFP
C9800GA MFP
MB260
MB280
MB290
ES3640eMFP
Mono printers
B6200
B6250
B6300
B6500
ES4140 (PCL)
ES4140 (PostScript)
ES6150
ES9130
Okipage 8iM
Okipage 8w Lite
OKI printer driver compatibility with Snow Leopard
Page 15
Document v1.0
First release
OKI printer driver compatibility with Snow Leopard
Page 16
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