HP Pavilion dv7 Entertainment PC

HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD Phenom, AMD Athlon, and AMD
Turion are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft, Windows, and Windows Vista
are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: August 2010
First Edition: April 2010
Document Part Number: 609866-001
Revision A
Revision history
Revision
Publication date
Description
A
August 2010
●
●
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Chapter 1 — added new
descriptions for the following
components:
◦
Hard drive
◦
Processor
◦
WLAN module
Chapter 3 and Chapter 4 —
added new spare part numbers
and descriptions for the following
components:
◦
Hard drive
◦
Processor
◦
System board
◦
WLAN module
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Revision history
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
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Safety warning notice
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Table of contents
1 Product description ........................................................................................................... 1
2 Components ..................................................................................................................... 6
Top components .......................................................................................................................
TouchPad .................................................................................................................
TouchPad buttons ......................................................................................................
Lights .......................................................................................................................
6
6
7
8
Buttons and Fingerprint Reader (select models only) ....................................................... 9
Keys ...................................................................................................................... 10
Front components ................................................................................................................... 11
Right-side components ............................................................................................................ 11
Left-side components ............................................................................................................... 12
Bottom components ................................................................................................................ 13
Display components ............................................................................................................... 14
Wireless antennas .................................................................................................................. 15
Additional hardware components ............................................................................................ 16
3 Illustrated parts catalog .................................................................................................. 17
Service tag ............................................................................................................................ 17
Computer major components ................................................................................................... 19
Display assembly components ................................................................................................. 26
Flush glass display assembly spare parts .................................................................... 26
BrightView panel ..................................................................................................... 27
Mass storage devices ............................................................................................................. 29
Miscellaneous parts ................................................................................................................ 30
Sequential part number listing .................................................................................................. 31
4 Removal and replacement procedures ............................................................................ 38
Preliminary replacement requirements .......................................................................................
Tools required .........................................................................................................
Service considerations .............................................................................................
Plastic parts .............................................................................................
Cables and connectors .............................................................................
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38
38
38
39
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Drive handling ......................................................................................... 39
Grounding guidelines .............................................................................................. 40
Electrostatic discharge damage .................................................................. 40
Packaging and transporting guidelines ........................................ 41
Workstation guidelines .............................................................. 41
Equipment guidelines ................................................................. 42
Component replacement procedures ........................................................................................ 43
Service tag ............................................................................................................. 43
Computer feet ......................................................................................................... 44
Battery ................................................................................................................... 45
Primary hard drive cover .......................................................................................... 46
Hard drive ............................................................................................................. 47
Secondary hard drive .............................................................................................. 49
WLAN module ........................................................................................................ 51
RTC battery ............................................................................................................ 55
Memory module ...................................................................................................... 56
Optical drive .......................................................................................................... 57
Keyboard ............................................................................................................... 59
Top cover ............................................................................................................... 62
Power button board ................................................................................................. 66
Display assembly .................................................................................................... 68
System board ......................................................................................................... 78
USB board ............................................................................................................. 80
Bluetooth module .................................................................................................... 81
Speaker assembly ................................................................................................... 83
Optical drive connector ........................................................................................... 84
Subwoofer ............................................................................................................. 85
Power connector cable ............................................................................................ 87
Fan/heat sink assembly ........................................................................................... 88
Processor ............................................................................................................... 92
5 Setup Utility .................................................................................................................... 94
Starting the Setup Utility .......................................................................................................... 94
Using the Setup Utility ............................................................................................................. 95
Changing the language of the Setup Utility ................................................................. 95
Display system information ....................................................................................... 95
Restoring default settings in the Setup Utility ................................................................ 96
Exiting the Setup Utility ............................................................................................ 96
Setup Utility menus ................................................................................................................. 97
Main menu ............................................................................................................. 97
Security menu ......................................................................................................... 97
System Configuration menu ...................................................................................... 97
Diagnostics menu .................................................................................................... 98
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6 Specifications ................................................................................................................. 99
Computer specifications .......................................................................................................... 99
17.3-inch, HD+ flush glass AntiGlare display specifications ...................................................... 100
17.3-inch, HD+ BrightView display specifications .................................................................... 101
Hard drive specifications ...................................................................................................... 102
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive ................................................. 103
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ........ 104
Specification information in Device Manager .......................................................................... 105
7 Backup and recovery .................................................................................................... 106
Creating recovery discs ........................................................................................................ 107
Backing up your information .................................................................................................. 108
Using Windows Backup and Restore ....................................................................... 109
Using system restore points ..................................................................................... 109
When to create restore points .................................................................. 109
Create a system restore point ................................................................... 109
Restore to a previous date and time .......................................................... 110
Performing a recovery .......................................................................................................... 110
Recovering from the recovery discs .......................................................................... 110
Recovering from the dedicated recovery partition (select models only) ......................... 111
8 Connector pin assignments ........................................................................................... 112
Audio-in (microphone) .......................................................................................................... 112
Audio-out (headphone) ......................................................................................................... 112
External monitor ................................................................................................................... 113
HDMI ................................................................................................................................. 114
RJ-45 (network) .................................................................................................................... 115
Universal Serial Bus .............................................................................................................. 115
9 Power cord set requirements ........................................................................................ 116
Requirements for all countries or regions ................................................................................. 116
Requirements for specific countries or regions .......................................................................... 117
10 Recycling .................................................................................................................... 118
Battery ................................................................................................................................ 118
Display ............................................................................................................................... 118
Index ............................................................................................................................... 124
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1
Product description
Category
Description
Product Name
HP Pavilion dv7 Entertainment PC
Processors
AMD Phenom™ processors
AMD Phenom X2 Dual-Core N950 Quad-Core, 35W, 2.10-GHz with 2-MB L2
cache
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.00-GHz with 2-MB L2
cache
AMD Phenom X2 Dual-Core N850 Tri-Core, 35W, 2.20-GHz with 1.5-MB L2
cache
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.10-GHz with 1.5-MB L2
cache
AMD Phenom X2 Dual-Core N640 Dual-Core, 35W, 2.90-GHz with 2-MB L2
cache
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.80-GHz with 2-MB L2
cache
AMD Phenom X2 Dual-Core P940 Quad-Core, 25W, 1.70-GHz with 2-MB L2
cache
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.60-GHz with 2-MB L2
cache
AMD Phenom X2 Dual-Core P840 Tri-Core, 25W, 1.90-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.80-GHz with 1.5-MB L2 cache
AMD Turion™ processors
AMD Turion X2 Dual-Core N550 Dual-Core, 35W, 2.5-GHz with 2-MB L2 cache
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.5-GHz with 2-MB L2 cache
AMD Turion X2 Dual-Core N350 Dual-Core, 35W, 2.40-GHz with 1-MB L2 cache
AMD Turion X2 Dual-Core N330 Dual-Core, 35W, 2.30-GHz with 1-MB L2 cache
AMD Turion X2 Dual-Core P540 Dual-Core, 25W, 2.4-GHz with 2-MB L2 cache
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.3-GHz with 2-MB L2 cache
AMD Athlon™ processors
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Category
Description
AMD Athlon X2 Dual-Core P340 Dual-Core, 25W, 2.20-GHz with 1-MB L2 cache
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.10-GHz with 1-MB L2 cache
Chipset
Northbridge: AMD RS880MD chipset, ATI Radeon HD 4250 UMA graphics
Southbridge: AMD SB820M chipset, ATI Radeon HD 4250 Discrete and UMA
graphics
Graphics
AMD HD Graphics
Switchable discrete graphics memory (select models only)
●
ATI Mobility Radeon HD 5650 with 1-GB (64-MB × 16 DDR3 x 800MHz ×
4 PCs)
●
ATI Mobility Radeon HD 5470 with 512-MB (64-MB × 16 DDR3 x 800MHz ×
4 PCs)
UMA graphics memory (select models only)
●
ATI Mobility Radeon HD 4250 with 128-MB (64-MB × 16 DDR3 x 800MHz)
Supports Blu-ray and/or HD-DVD playback with HD Decode, DX11 support and
HDMI support
Panels
Memory
●
17.3-inch, SVA HD+ (1600 x 900) LED BrightView
●
17.3-inch, SVA HD+ (1600 x 900) LED flush glass AntiGlare
●
Flush glass panel cover support
●
Support for lighted logo on top bezel
2 customer-accessible/upgradeable SODIMM slots
DDR3, 1333-MHz
Supports dual-channel support
Supports up to 8 GB of system RAM in the following configurations
Hard drives
●
8192-MB total system memory (4096-MB × 2, dual-channel)
●
6144-MB total system memory (4096-MB × 1 + 2048-MB × 1)
●
4096-MB total system memory (2048-MB × 2, dual-channel)
●
4096-MB total system memory (4096-MB × 1)
●
3072-MB total system memory (2048-MB × 1 + 1024-MB × 1)
●
2048-MB total system memory (2048-MB × 1)
●
2048-MB total system memory (1024-MB × 2, dual-channel)
●
1024-MB total system memory (1024-MB × 1)
Supports all Serial ATA (SATA) 9.5-mm/12.5-mm, 6.35-cm (2.50-inch) hard drives
Supports up to 2 hard drives
Support for Accelerometer Hard Drive Protection
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Chapter 1 Product description
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Category
Description
Dual hard drive configurations:
●
2-TB (1-TB, 5200-rpm × 2)
●
1500-GB (750-GB, 5200-rpm × 2)
●
1280-GB (640-GB, 7200-rpm × 2)
●
1280-GB (640-GB, 5400-rpm × 2)
●
1000-GB (500-GB, 7200-rpm × 2)
●
640-GB (320-GB, 7200-rpm × 2)
●
500-GB (250-GB, 7200-rpm × 2)
Single hard drive configurations:
Optical drives
●
1-TB, 5200-rpm
●
750-GB, 5200-rpm
●
640-GB, 7200-rpm
●
640-GB, 5400-rpm
●
500-GB, 7200-rpm
●
320-GB, 7200-rpm
●
250-GB, 7200-rpm
12.7-mm tray load
Serial ATA
Fixed (1 screw for removal)
Support for the following optical drives:
Webcam
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo
Drive
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
Low-light VGA camera
Fixed (no tilt)
Activity LED
640 × 480 by 24 frames per second
Microphone
2 omnidirectional microphones, dual-array with appropriate software (supports
beam forming, echo cancellation, and noise suppression)
Audio
HD Audio (IDT)
Dolby advance audio (select models only)
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Category
Description
Beats audio (select models only)
Integrated subwoofer (select models only)
Supports Microsoft® Premium Requirements
Pavilion-branded Altec Lansing speakers
Ethernet
Integrated 10/100/1000 network interface card (NIC)
Wireless
Integrated wireless local area network (WLAN) options by way of
wireless module:
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo
adapter (BT3.0+HS ready)
Broadcom 4322 802.11a/b/g/n WLAN module
Broadcom BCM94313 802.11b/g/n WLAN module
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
adapter
External media card
5-in-1 Digital Media Reader
Digital Media Slot supports Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Secure Digital High Capacity (SDHC), Memory Stick (MS), Memory Stick
Pro (MSP), xD Picture Card (XD)
Internal media card
One half-size mini-card slot for WLAN
Ports
Audio-in (stereo microphone)
Headphone/line out (stereo)
eSATA (combined with USB)
High-Definition Multimedia Interface (HDMI) v1.3 supporting 1080p and
1920x1080 at 60Hz and 1920x1200 at 60Hz DVI Mode
Hot Plug/Unplug and auto detect for correct output to wide-aspect
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (four ports; one port combined with eSATA)
VGA (Dsub 15-pin)
●
1600 x 1200 external resolution at 75Hz
●
1920 x 1200 external resolution at 75Hz
AC Smart Pin adapter
Keyboard/pointing devices
17.3-inch full-size keyboard with numeric keypad
Dura-coat, Island style
Mylar clickpad cover
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Chapter 1 Product description
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Category
Description
Clickpad
TouchPad supports 2-way scrolling
Multitouch gestures enabled as default
Taps enabled as default
Power requirements
6-cell 2.55-Ah Li-ion battery
6-cell 2.8-Ah Li-ion battery
9-cell 2.8-Ah Li-ion battery
90-W AC adapter (discrete models)
65-W AC adapter with (UMA models)
Security
Kensington Security Lock
Fingerprint reader with Digital Persona software support (select models only)
Operating system
Preinstalled:
Windows® 7 Professional (64 bit)
Windows 7 Home Premium (32 and 64 bit)
Windows 7 Home Basic (32 and 64 bit)
Serviceability
AC adapter
Battery (system and RTC)
Hard drives (2)
Memory module
Optical drive
Mini card components
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2
Components
Top components
TouchPad
Component
Function
TouchPad
Moves the pointer and selects or activates items on the screen.
To view or change the pointing device preferences:
6
1.
Select Start > Devices and Printers.
2.
Right-click the device representing the computer.
3.
Select Mouse settings.
Chapter 2 Components
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TouchPad buttons
Item
Description
Function
1
TouchPad On/Off button
Turns the TouchPad on and off. Quickly double-tap the
button to turn the TouchPad on and off.
2
TouchPad zone*
Moves the pointer and selects or activates items on the
screen.
3
Left TouchPad button
Functions like the left button on an external mouse.
4
Right TouchPad button
Functions like the right button on an external mouse.
To view or change pointing device preferences:
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1.
Select Start > Devices and Printers.
2.
Right-click the device representing your computer.
3.
Select Mouse settings.
Top components
7
Lights
8
Item
Description
Function
1
Caps Lock light
On—The Caps Lock is on.
2
Power light
●
On—The computer is on.
●
Flashing—The computer is in Sleep.
●
Off—The computer is off or in Hibernation.
3
Volume Mute light
Amber—The computer sound is off.
4
Wireless light
●
White—An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is detected.
●
Amber—No wireless devices are detected.
5
TouchPad light
Amber—The TouchPad is disabled.
6
Fingerprint Reader light
●
White—The fingerprint was read.
●
Amber—The fingerprint was not read.
Chapter 2 Components
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Buttons and Fingerprint Reader (select models only)
Item
Description
Function
1
Power button
Press the Power button to:
●
Turn on the computer.
●
Initiate Sleep.
●
Exit Sleep.
●
Exit Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the Power button for at
least 5 seconds to shut down the computer.
For more information about the power settings, select Start >
Control Panel > System and Security > Power Options.
2
Fingerprint Reader (select models only)
Allows a fingerprint logon to Windows, instead of a password
logon.
This table describes the factory settings. For information about changing the factory settings, see Help
and Support.
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Top components
9
Keys
10
Item
Description
Function
1
esc key
Press the esc and fn keys at the same time to display system
information.
2
fn key
Press the at the same time as a function key or the esc key to
execute frequently used system functions.
3
Windows Logo key
Displays the Windows Start menu.
4
Windows Applications key
Displays a shortcut menu for items beneath the cursor.
5
Integrated numeric keypad
Functions like the keys on an external numeric keypad.
6
Function keys
Press a function key and the fn key at the same time to execute
frequently used system functions.
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Front components
Description
Function
Speakers
Produce sound.
Right-side components
Item
Description
Function
1
Power light
●
On—The computer is on.
●
Flashing—The computer is in Sleep.
●
Off—The computer is off or in Hibernation.
●
White—The hard disk drive is active.
●
Amber—The hard disk drive is parked.
2
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Hard Disk Drive light
3
USB ports (2)
Connect optional USB devices.
4
Optical Drive light
Flashing—Accessing the optical drive.
5
Optical drive
Reads optical discs and, on select models, writes to optical discs.
6
AC Adapter light
●
On—The computer is connected to external power.
●
Off—The computer is not connected to external power.
7
Power connector
Connects an AC adapter.
8
Security Cable slot
Connects an optional security cable. The security cable is
designed to act as a deterrent, but might not prevent the computer
from being mishandled or stolen.
Front components
11
Left-side components
Item
Description
Function
1
Vents (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
12
2
External Monitor port
Connects an external VGA monitor or projector.
3
RJ-45 (network) jack
Connects a network cable.
4
HDMI port
Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio
component.
5
eSATA/USB port
Connects an optional high-performance eSATA component, such
as an eSATA external hard drive, or connects an optional USB
device.
6
USB port
Connects an optional USB device.
7
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, monarural microphone.
8
Audio-out (headphone) jack
Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
9
SD card reader
Reads SD cards that are inserted into the reader.
Chapter 2 Components
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Bottom components
Item
Description
Function
1
Battery bay
Holds the battery.
2
Battery Release latch
Releases the battery from the battery bay.
3
Vents (7)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
4
Primary Hard Drive bay
Holds the primary hard drive, the memory module slots, and the
WLAN module (select models only).
CAUTION: To prevent an unresponsive system, replace the
wireless module with a wireless module authorized for use by the
governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a
warning message, remove the module to restore computer
functionality, and then contact technical support through Help and
Support.
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Integrated subwoofer
Provides superior bass sound.
Bottom components
13
Display components
14
Item
Description
Function
1
Internal microphones (2)
Record sound.
2
Webcam light
On—The webcam is in use.
3
Webcam
Records video, and captures still photographs.
Chapter 2 Components
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Wireless antennas
On select computer models, at least 2 antennas send and receive signals from one or more wireless
devices. These antennas are not visible from the outside of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To review wireless regulatory notices, see the country-specific section of the Regulatory, Safety and
Environmental Notices chapter in Help and Support.
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Wireless antennas
15
Additional hardware components
Item
Description
Function
1
Power cord*
Connects an AC adapter to an AC outlet.
2
AC adapter
Converts AC power to DC power.
3
Battery*
Provides power when the computer is not connected to an external
power source.
* Batteries and power cords vary in appearance by region and country.
16
Chapter 2 Components
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3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Warranty period: This number describes the duration of the warranty period for the computer.
(5) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and
support for the computer.
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Service tag
17
18
Chapter 3 Illustrated parts catalog
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Computer major components
Item
Description
(1)
17.3-inch display assembly
Spare part number
HD+ BrightView display assembly with webcam and 2 microphones for use in silver
computers (includes wireless antenna transceivers and cables)
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605324-001
Computer major components
19
Item
Description
Spare part number
HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use
in silver computers
605325-001
HD+ BrightView display assembly with webcam and 2 microphones for use in black
computers
605327-001
HD+ Brightview display assembly with webcam and 2 microphones for use in white
computers
609788-001
NOTE: See Display assembly components on page 26 for more information on display assembly spare part
numbers.
(2)
Keyboard (includes keyboard cable)
605344-xxx
NOTE: For a detailed list of available keyboards, see Sequential part number
listing on page 31.
(3)
Power button board (includes cable)
(4)
Top cover (includes TouchPad and TouchPad buttons and fingerprint reader)
For use only with silver computer models
605346-001
For use only with black computer models
605347-001
For use only with white computer models
609789-001
(5)
Speaker assembly
605356-001
(6)
Power connector and cable
605364-001
(7)
Fan/heat sink assembly (includes replacement thermal material)
(8)
20
605358-001
For use only with computer models equipped with graphics subsystems with UMA
memory
606574-001
For use only with computer models equipped with graphics subsystems with discrete
memory
606575-001
Processor (includes replacement thermal material)
AMD Turion X2 Dual-Core N350 Dual-Core, 35W, 2.40-GHz with 1-MB L2 cache
616334-001
AMD Turion X2 Dual-Core N330 Dual-Core, 35W, 2.30-GHz with 1-MB L2 cache
594164-001
AMD Athlon X2 Dual-Core P340 Dual-Core, 25W, 2.20-GHz with 1-MB L2 cache
616343-001
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.10-GHz with 1-MB L2 cache
594165-001
AMD Phenom X2 Dual-Core N640 Dual-Core, 35W, 2.90-GHz with 2-MB L2 cache
616344-001
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.80-GHz with 2-MB L2 cache
594166-001
AMD Phenom X2 Dual-Core P840 Tri-Core, 25W, 1.90-GHz with 1.5-MB L2 cache
616335-001
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.80-GHz with 1.5-MB L2 cache
594167-001
AMD Phenom X2 Dual-Core N850 Tri-Core, 35W, 2.20-GHz with 1.5-MB L2 cache
616345-001
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.10-GHz with 1.5-MB L2 cache
594168-001
AMD Phenom X2 Dual-Core N950 Quad-Core, 35W, 2.10-GHz with 2-MB L2 cache
616346-001
Chapter 3 Illustrated parts catalog
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Item
Description
Spare part number
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.00-GHz with 2-MB L2 cache
594169-001
AMD Phenom X2 Dual-Core P940 Quad-Core, 25W, 1.70-GHz with 2-MB L2 cache
616336-001
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.60-GHz with 2-MB L2 cache
594170-001
AMD Turion X2 Dual-Core N550 Dual-Core, 35W, 2.5-GHz with 2-MB L2 cache
616337-001
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.5-GHz with 2-MB L2 cache
594172-001
AMD Turion X2 Dual-Core P540 Dual-Core, 25W, 2.4-GHz with 2-MB L2 cache
616347-001
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.3-GHz with 2-MB L2 cache
594173-001
(9)
Optical drive connector
603680-001
(10)
USB board (includes cable)
605348-001
(11)
System board (includes replacement thermal material)
For ATI Mobility Radeon HD 5650 discrete graphics with 1-GB of dedicated memory
without subwoofer
605498-001
For ATI Mobility Radeon HD 5650 discrete graphics and 1-GB of dedicated memory
with subwoofer
615687-001
For ATI Mobility Radeon HD 5470 discrete graphics with 512-MB of dedicated
memory without subwoofer
605497-001
For ATI Mobility Radeon HD 5470 discrete graphics and 512-MB of dedicated
memory with subwoofer
615686-001
For use on computer models equipped with UMA graphics subsystem memory and
subwoofer v.1.2
630832-001
For use on computer models equipped with UMA graphics subsystem memory and
subwoofer v.1.0
605496-001
For use on computer models equipped with UMA graphics subsystem memory, but no
subwoofer v.1.2
630829-001
For use on computer models equipped with UMA graphics subsystem memory, but no
subwoofer v.1.0
615688-001
(12)
Bluetooth module cable
605323-001
(13)
RTC battery
599516-001
(14)
Optical drive (includes bezel and bracket):
(15)
ENWW
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo
Drive
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
HP Bluetooth 2.1 integrated module with wireless technology (does not
include a Bluetooth module cable)
605416-001
605417–001
537921-001
Computer major components
21
Item
Description
(16)
Memory modules DDR3, 1333-MHz
1-GB memory module
598859-001
2-GB memory module
598856-001
4-GB memory module
599092-001
(17)
Hard drive cable
605415-001
(18)
Subwoofer
605357-001
(19)
Battery
(20)
22
Spare part number
6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models
593554-001
6-cell, 62-Wh, 2.8-Ah Li-ion battery for use with all computer models
593562-001
9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models
593550-001
WLAN module
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and
Barbuda, Aruba, Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica,
Guam, Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and
Grenada., Suriname, and the United States
580101-002
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Antigua and Barbuda,
Aruba, Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenada.,
Suriname, and the United States
580102-001
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan,
Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech
Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt,
El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Martinique, Nether Antilles, French Guiana, Aruba, British
Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Republic of Moldova,
Romania, Rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab
Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zambia, and Zimbabwe
580102-002
Chapter 3 Illustrated parts catalog
ENWW
Item
ENWW
Description
Spare part number
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Aruba, Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname,
and the United States
582564-001
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan,
Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina,
Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic,
Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus,
Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea-Bissa, Guyana, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia,
Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
582564-002
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo
adapter (BT3.0+HS ready)
600370-001
Computer major components
23
Item
24
Description
Spare part number
Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan,
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad,
Cayman Islands, Chile, China Colombia, Comoros, Congo, Costa Rica, Croatia,
Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, GuineaBissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia,
Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia,
Nauru, Nepal, Netherlands, Nether Antilles, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, Swaziland,
Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East),
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, United Arab Emirates, United Kingdom, Uruguay, USA, Uzbekistan, US
Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, Zimbabwe
593836-001
Chapter 3 Illustrated parts catalog
ENWW
Item
(21)
(22)
(23)
ENWW
Description
Spare part number
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman
Islands, Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines,
Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
602992-001
Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators)
1-TB, 5200-rpm
603788-001
750-GB, 5200-rpm
603787-001
640-GB, 7200-rpm
621046-001
640-GB, 5400-rpm
603785-001
500-GB, 7200-rpm
603784-001
320-GB, 7200-rpm
603783-001
250-GB, 7200-rpm
605606-001
Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails,
connector cable, Mylar cover with tab, and 4 rubber isolators)
605415-001
Base enclosure (includes rubber feet)
605345-001
Base enclosure for use with silver computer models (includes rubber feet)
615443-001
Primary hard drive cover
605360-001
Computer major components
25
Display assembly components
Flush glass display assembly spare parts
26
Item
Description
Spare part number
(1)
Display enclosure (includes wireless antenna transceivers and cables and logo LED
board and cable)
605330-001
(2)
Webcam/microphone module
603660-001
(3)
Display Hinge Kit (includes right and left hinges)
605334-001
(4)
Flush glass display assembly (includes display panel cable)
605325-001
(5)
Display Cable Kit (includes display panel cable and Webcam cable)
605333-001
(6)
Display hinge cover
605336-001
Display Screw Kit (not illustrated)
611251-001
Chapter 3 Illustrated parts catalog
ENWW
BrightView panel
Item
Description
(1)
Display bezel
For use in silver computer models
605340-001
For use in all other computer models
615442-001
(2)
Display hinge cover
605343-001
(3)
Display Hinge Kit (includes left and right hinges)
605342-001
(4)
Display panel (includes display panel cable)
605337-001
(5)
Webcam/microphone module
603660-001
(6)
Display Cable Kit (includes display panel cable and Webcam cable)
605333-001
(7)
Wireless antenna (select models only)
605359-001
(8)
Display enclosure
For use in silver computers
ENWW
Spare part number
605338-001
Display assembly components
27
Item
28
Description
Spare part number
For use in white computers
605339-001
For use in black computers
605331-001
Display Rubber Kit (not illustrated, includes display bezel rubber screw covers)
605341-001
Display Screw Kit (not illustrated)
605332-001
Chapter 3 Illustrated parts catalog
ENWW
Mass storage devices
Item
Description
(1)
Optical drive (includes bezel and bracket)
(2)
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo Drive
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
605417-001
605416-001
Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators):
●
1-TB, 5200-rpm
603788-001
●
750-GB, 5200-rpm (select models only)
603787-001
●
640-GB, 7200-rpm
621046-001
●
640-GB, 5400-rpm
603785-001
●
500-GB, 7200-rpm
603784-001
●
320-GB, 7200-rpm
603783-001
●
250-GB, 7200-rpm
605606-001
Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails,
connector cable, Mylar cover with tab, and 4 rubber isolators)
ENWW
Spare part number
605415-001
Mass storage devices
29
Miscellaneous parts
Description
Spare part number
AC adapter:
65-W AC adapter
609939-001
90-W AC adapter PFC
609940-001
Full-function remote control with teletext
465541-004
Power cord:
30
Asia/Pacific region, French Canada, Latin America, Thailand, and the United States
490371-001
Belgium, Bulgaria, the Czech Republic, Finland, France, Germany, Greece, Hungary, Iceland,
the Netherlands, northwest Africa, Norway, Poland, Portugal, Russia, Slovakia, Spain, Sweden,
and Turkey
490371-021
The United Kingdom and Hong Kong
490371-031
Italy
490371-061
Denmark
490371-081
Switzerland
490371-111
Rubber feet
605644-001
Screw Kit
605643-001
Chapter 3 Illustrated parts catalog
ENWW
Sequential part number listing
ENWW
Spare part
number
Description
465541-004
Full-function remote control with teletext
490371-001
Power cord for use in the Asia/Pacific region, French Canada, Latin America, Thailand, and the United
States
490371-021
Power cord for use in Belgium, Bulgaria, the Czech Republic, Finland, France, Germany, Greece,
Hungary, Iceland, the Netherlands, northwest Africa, Norway, Poland, Portugal, Russia, Slovakia, Spain,
Sweden, and Turkey
490371-031
Power cord for use in the United Kingdom and Hong Kong
490371-061
Power cord for use in Italy
490371-081
Power cord for use in Denmark
490371-111
Power cord for use in Switzerland
537921-001
HP Integrated module with Bluetooth 2.1 wireless technology (does not include a Bluetooth module cable)
580101-002
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Aruba, Bahamas,
Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto Rico, St. Kitts and
Nevis, St. Lucia, St. Vincent and Grenada., Suriname, and the United States
580102-001
Atheros AR9285G 802.11 a/b/g/n 2x2 WiFi module for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto Rico, St.
Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, and the United States
580102-002
Atheros AR9285G 802.11 a/b/g/n 2x2 WiFi module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech
Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali,
Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and
the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand,
Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United
Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia,
and Zimbabwe
582564-001
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Aruba, Bahamas,
Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto Rico, St. Kitts and
Nevis, St. Lucia, St. Vincent and Gren., Suriname, and the United States
Sequential part number listing
31
32
Spare part
number
Description
582564-002
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda,
Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad,
Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea-Bissa, Guyana, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
593550-001
9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models
593554-001
6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models
593562-001
6-cell, 62-Wh, 2.8-Ah Li-ion battery for use with all computer models
593836-001
Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Canada, Cape Verde, Central African Republic, Chad, Cayman Islands, Chile, China
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica,
Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Nether Antilles, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, Swaziland,
Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United
Kingdom, Uruguay, USA, Uzbekistan, US Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, Zimbabwe
594164-001
AMD Athlon X2 Dual-Core N330 Dual-Core, 35W, 2.3-GHz processor with 1-MB L2 cache (includes
replacement thermal material)
594165-001
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.1-GHz processor with 1-MB L2 cache (includes
replacement thermal material)
Chapter 3 Illustrated parts catalog
ENWW
ENWW
Spare part
number
Description
594166-001
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.8-GHz processor with 2-MB L2 cache (includes
replacement thermal material)
594167-001
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.8-GHz processor with 1.5-MB L2 cache (includes
replacement thermal material)
594168-001
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.1-GHz processor with 1.5-MB L2 cache (includes
replacement thermal material)
594169-001
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.0-GHz processor with 2-MB L2 cache (includes
replacement thermal material)
594170-001
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.6-GHz processor with 2-MB L2 cache (includes
replacement thermal material)
594172-001
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.5-GHz processor with 2-MB L2 cache (includes
replacement thermal material)
594173-001
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.3-GHz processor with 2-MB L2 cache (includes
replacement thermal material)
598856-001
2-GB memory module
598859-001
1-GB memory module
599092-001
4-GB memory module
599516-001
RTC battery
600370-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS
ready)
602992-001
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts
and Nevis, St. Lucia, St. Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the US
Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
603660-001
Webcam/microphone module
Sequential part number listing
33
34
Spare part
number
Description
603680-001
Optical drive cable
603783-001
320-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
and 4 rubber isolators)
603784-001
500-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
and 4 rubber isolators)
603785-001
640-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
and 4 rubber isolators)
603787-001
750-GB, 5200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
and 4 rubber isolators)
603788-001
1-TB. 5200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
and 4 rubber isolators)
605323-001
Bluetooth module cable
605324-001
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in silver computers
(includes wireless antenna transceivers and cables)
605325-001
17.3-inch HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use in silver
computers
605327-001
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in black computers
605330-001
Display enclosure for use with flush glass displays in silver computers (includes wireless antenna
transceivers and cables and logo LED board and cable)
605331-001
Display enclosure for use with BrightView displays in black computers (includes wireless antenna
transceivers and cables and logo LED board and cable)
605332-001
Display Screw Kit
605333-001
Display Cable Kit (includes display panel cable and Webcam cable)
605334-001
Display Hinge Kit (includes right and left hinges) for use with flush glass displays
605336-001
Display hinge cover for use with flush glass displays
605337-001
BrightView display panel (includes display panel cable)
605338-001
Display enclosure for use in silver computer models with BrightView displays (includes wireless antenna
transceivers and cables and logo LED board and cable)
605339-001
Display enclosure for use in white computer models with BrightView displays (includes wireless antenna
transceivers and cables and logo LED board and cable)
605340-001
Display bezel for use with BrightView displays
605341-001
Display Rubber Kit (includes display bezel rubber screw covers)
605342-001
Display Hinge Kit (includes left and right hinges) for BrightView displays
605343-001
Display hinge cover for BrightView displays
605344-001
Keyboard for use in the United States
605344-031
Keyboard for use in the United Kingdom
Chapter 3 Illustrated parts catalog
ENWW
ENWW
Spare part
number
Description
605344-041
Keyboard for use in Germany
605344-051
Keyboard for use in France
605344-061
Keyboard for use in Italy
605344-071
Keyboard for use in Spain
605344-121
Keyboard for use in French Canada
605344-131
Keyboard for use in Portugal
605344-211
Keyboard for use in Hungary
605344-221
Keyboard for use in the Czech Republic
605344-251
Keyboard for use in Russia
605344-A41
Keyboard for use in Belgium
605344-B31
Keyboard for use internationally
605344-BA1
Keyboard for use in Slovenia
605344-BG1
Keyboard for use in Switzerland
605344-DH1
Keyboard for use in Denmark, Norway, and Sweden
605344-DJ1
Keyboard for use in Greece
605345-001
Base enclosure (includes rubber feet)
605346-001
Top cover for use only with silver computer models equipped with a fingerprint reader; and includes
fingerprint reader board (includes TouchPad and TouchPad buttons)
605347-001
Top cover for use only with black computer models not equipped with a fingerprint reader
605348-001
USB board (includes cable)
605356-001
Speaker assembly
605357-001
Subwoofer
605358-001
Power button board (includes cable)
605359-001
Wireless antenna
605360-001
Plastic Kit
605364-001
Power connector and cable
605415-001
Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, and
4 rubber isolators)
605416-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
605417-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo Drive
605496-001
System board for AMD UMA graphics subsystem and shared memory
605497-001
System board for ATI Mobility Radeon HD 5470 discrete graphics with 512-MB of dedicated memory
without subwoofer
Sequential part number listing
35
36
Spare part
number
Description
605498-001
System board for ATI Mobility Radeon HD 5650 discrete graphics with 1-GB of dedicated memory
without subwoofer
605560-005
Atheros AR9285 802.11b/g/n module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cayman Islands, Canada, Cape Verde, Central African Republic, Chad, Chile, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark,
Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guam, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Nether Antilles, Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom,
Uruguay, the United States, Uzbekistan, US Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, Zimbabwe
605606-001
250-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
and 4 rubber isolators)
605643-001
Screw Kit
605644-001
Rubber feet
606574-001
Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with UMA
memory (includes replacement thermal material)
606575-001
Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with
discrete memory (includes replacement thermal material)
609788-001
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in white computers
609789-001
Top cover for use only with white computer models not equipped with a fingerprint reader
609939-001
65-W AC adapter
609940-001
90-W AC adapter PFC
611251-001
Display Screw Kit for flush glass display
615442-001
Base enclosure for use with non-silver computer models (includes rubber feet)
615443-001
Base enclosure for use with silver computer models (includes rubber feet)
615686-001
System board for ATI Mobility Radeon HD 5470 discrete graphics and 512-MB of dedicated memory with
subwoofer (includes replacement thermal material)
615687-001
System board for ATI Mobility Radeon HD 5650 discrete graphics and 1-GB of dedicated memory with
subwoofer (includes replacement thermal material)
Chapter 3 Illustrated parts catalog
ENWW
ENWW
Spare part
number
Description
615688-001
System board for use on computer models equipped with UMA graphics subsystem memory, but no
subwoofer v.1.0 (includes replacement thermal material)
616334-001
AMD Turion X2 Dual-Core N350 Dual-Core 2.40-GHz, 35W processor with 1-MB L2 cache (includes
replacement thermal material)
616335-001
AMD Phenom X2 Dual-Core P840 Tri-Core 1.90-GHz 25W processor with 1.5-MB L2 cache (includes
replacement thermal material)
616336-001
AMD Phenom X2 Dual-Core P940 Quad-Core 1.70-GHz 25W processor with 2-MB L2 cache (includes
replacement thermal material)
616337-001
AMD Turion X2 Dual-Core N550 Dual-Core 2.5-GHz 35W processor with 2-MB with L2 cache (includes
replacement thermal material)
616343-001
AMD Athlon X2 Dual-Core P340 Dual-Core 2.20-GHz 25W processor with 1-MB L2 cache (includes
replacement thermal material)
616344-001
AMD Phenom X2 Dual-Core N640 Dual-Core 2.90-GHz 35W processor with 2-MB L2 cache (includes
replacement thermal material)
616345-001
AMD Phenom X2 Dual-Core N850 Tri-Core 2.20-GHz 35W processor with 1.5-MB L2 cache (includes
replacement thermal material)
616346-001
AMD Phenom X2 Dual-Core N950 Quad-Core 2.10-GHz 35W processor with 2-MB L2 cache (includes
replacement thermal material)
616347-001
AMD Turion X2 Dual-Core P540 Dual-Core 2.4-GHz 25W processor with 2-MB L2 cache (includes
replacement thermal material)
621046-001
640-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
and 4 rubber isolators)
630829-001
System board for use on computer models equipped with UMA graphics subsystem memory, but without
subwoofer v.1.2 (includes replacement thermal material)
630832-001
System board for use on computer models equipped with UMA graphics subsystem memory and
subwoofer v.1.2 (includes replacement thermal material)
Sequential part number listing
37
4
Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Flat-bladed screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
38
Chapter 4 Removal and replacement procedures
ENWW
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
ENWW
Preliminary replacement requirements
39
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
40
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Chapter 4 Removal and replacement procedures
ENWW
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
ENWW
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
41
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
42
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Chapter 4 Removal and replacement procedures
ENWW
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 78 screws, in 13 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Warranty period: This number describes the duration of the warranty period for the computer.
(5) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and
support for the computer.
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Component replacement procedures
43
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare
part number 605644-001. There are 4 rubber feet that attach to the base enclosure in the locations
illustrated below.
44
Chapter 4 Removal and replacement procedures
ENWW
Battery
Description
Spare part number
6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models
593554-001
6-cell, 62-Wh, 2.8-Ah Li-ion battery for use with all computer models
593562-001
9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models
593550-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release latch (1) to release the battery.
3.
Pivot the battery (2) upward and remove it from the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of
the battery downward until it is seated. The battery release latch automatically locks the battery into
place.
ENWW
Component replacement procedures
45
Primary hard drive cover
Description
Spare part number
Primary hard drive cover
605360-001
Before removing the primary hard drive cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
Remove the primary hard drive cover:
1.
Loosen the five Phillips PM2.5×6.0 captive screws (1) that secure the primary hard drive cover to
the computer.
2.
Lift the primary hard drive cover (2) away from the computer.
Reverse this procedure to install the primary hard drive cover.
46
Chapter 4 Removal and replacement procedures
ENWW
Hard drive
NOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylar
cover with tab, and 4 rubber isolators.
Description
Spare part number
1-TB. 5200-rpm
603788-001
750-GB, 5200-rpm
603787-001
640-GB, 7200-rpm
621046-001
640-GB, 5400-rpm
603785-001
500-GB, 7200-rpm
603784-001
320-GB, 7200-rpm
603783-001
250-GB, 7200-rpm
605606-001
Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with
tab, and 4 rubber isolators)
605415-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
Remove the hard drive:
ENWW
1.
Disconnect the hard drive cable connector from the system board (1).
2.
Remove the four Phillips PM2.5×3.0 screws (2).
Component replacement procedures
47
3.
Remove the hard drive vertically (3) from the computer.
4.
If it is necessary to replace the hard drive bracket or any of the hard drive bracket components,
remove the following:
●
(1) Hard drive adapter cable
●
(2) Four rubber isolators
●
(3) Four Phillips PM3.0×3.5 screws that secure the hard drive bracket rails and Mylar cover
to the hard drive
●
(4) Left and right hard drive bracket rails with Mylar cover
Reverse this procedure to install the hard drive.
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Chapter 4 Removal and replacement procedures
ENWW
Secondary hard drive
Description
Spare part number
1-TB. 5200-rpm
603788-001
750-GB, 5200-rpm
603787-001
640-GB, 7200-rpm
621046-001
640-GB, 5400-rpm
603785-001
500-GB, 7200-rpm
603784-001
320-GB, 7200-rpm
603783-001
250-GB, 7200-rpm
605606-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
Remove the secondary hard drive:
ENWW
1.
Disconnect the hard drive cable connector from the system board (1).
2.
Remove the four hard drive screws (2).
Component replacement procedures
49
3.
Remove the hard drive vertically (3) from the computer.
Reverse this procedure to install the secondary hard drive.
50
Chapter 4 Removal and replacement procedures
ENWW
WLAN module
ENWW
Description
Spare part number
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto
Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenada., Suriname, and the United States
580101-002
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto
Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenada., Suriname, and the United States
580102-001
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina,
Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,
Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo,
Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican
Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether
Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta,
Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru,
Philippines, Poland, Portugal, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts
and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
580102-002
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto
Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, and the United States
582564-001
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52
Description
Spare part number
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium,
Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands,
Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia,
Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea-Bissa, Guyana, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan,
Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab
Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia,
Zimbabwe
582564-002
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)
600370-001
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Description
Spare part number
Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central
African Republic, Chad, Cayman Islands, Chile, China Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Nether
Antilles, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and Gren., Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom,
Uruguay, USA, Uzbekistan, US Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, Zimbabwe
593836-001
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde,
the Cayman Islands, Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the US Virgin Islands,
the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
602992-001
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53
Before removing the WLAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the primary hard drive (see Hard drive on page 47).
Remove the WLAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore computer functionality, and then contact technical support through Help and Support.
1.
Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
2.
Remove the two Phillips PM2.5×3.5 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
3.
Remove the WLAN module (3) by pulling it away from the slot.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the
WLAN module slot.
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Chapter 4 Removal and replacement procedures
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Reverse this procedure to install a WLAN module.
RTC battery
NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
Description
Spare part number
RTC battery
599516-001
Before removing the RTC battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
Remove the RTC battery:
▲
Remove the RTC battery from the socket on the system board.
Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+”
sign facing up.
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Memory module
Description
Spare part number
1-GB memory module
598859-001
2-GB memory module
598856-001
4-GB memory module
599092-001
Before removing the memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
Remove the memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
2.
Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install the memory module.
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Chapter 4 Removal and replacement procedures
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Optical drive
NOTE: The optical drive spare part kit includes an optical drive bezel and bracket.
Description
Spare part number
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive
605417-001
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
605416-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
Remove the optical drive:
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1.
Position the computer with the front toward you.
2.
Remove the Phillips PM2.5×3.0 screw (1) that secures the optical drive to the computer.
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58
3.
Remove the optical drive (2).
4.
To remove the bezel from the optical drive, push down to release the corner of the front bezel (not
the cover) (1).
5.
Use the holding tabs to rotate (2) the bezel, and then remove the bezel by pulling the it away
from the remaining holding tabs (3).
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6.
Using a small Phillips screwdriver, loosen the security bracket screws on the rear of the optical
drive (1), and then remove the security bracket (2).
Reverse this procedure to reassemble and install the optical drive.
Keyboard
Description
Spare part number
Keyboard (includes keyboard cable)
605344-xxx
NOTE: For a detailed list of available keyboards, see Sequential part number listing
on page 31.
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
Remove the keyboard:
1.
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Remove the two Phillips PM2.5×6.5 screws (1) that secure the keyboard to the computer.
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60
2.
Slide the keyboard release switch (2) (in the battery bay) to the right.
3.
Turn the computer display-side up, with the front toward you, and open the computer as far as
possible.
4.
Lift (1) and release (2) the keyboard until the keyboard connector on the system board is
accessible.
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5.
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Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and
disconnect the cable (2) from the system board.
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61
Top cover
Description
Spare part number
Top cover (includes TouchPad and TouchPad buttons) for use only with silver computer models
equipped with a fingerprint reader; and includes fingerprint reader board
605346-001
Top cover (includes TouchPad and TouchPad buttons) for use in black computers not equipped
with a fingerprint reader
605347-001
Top cover (includes TouchPad and TouchPad buttons) for use only with white computer models
not equipped with a fingerprint reader
609789-001
Before removing the top cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the hard drive (see Hard drive on page 47).
7.
Remove the secondary hard drive (see Secondary hard drive on page 49).
8.
Remove the optical drive (see Optical drive on page 57).
9.
Remove the keyboard (see Keyboard on page 59).
Remove the top cover:
62
1.
Turn the computer display-side down, with the front toward you.
2.
Remove the following screws:
●
4 Phillips 2.5×6.5 screws (one in each corner)
●
2 Phillips 2.5×6.5 screws (left side)
●
2 Phillips 2.5×6.5 screws (front side)
●
1 Phillips 2.5×6.5 screws (center)
●
5 Phillips 2.0×1.5 screws (in battery bay)
Chapter 4 Removal and replacement procedures
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3.
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Remove the following screws:
●
3 Phillips 2.5×2.0 screws (in the optical drive bay)
●
2 Phillips 2.5×1.5 screws (in secondary hard drive bay)
●
3 Phillips 2.5×6.5 screws (battery bay)
4.
Turn the computer display-side up, with the front toward you.
5.
Open the computer as far as possible.
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64
6.
Remove 2 Phillips 2.5×6.5 screws (under keyboard).
7.
Disconnect the fingerprint reader ribbon cable (1), TouchPad ribbon cable (2), and power button
ribbon cable (3) from system board.
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8.
Lift (1) and remove the top cover (2).
Reverse this procedure to install the top cover.
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Power button board
Description
Spare part number
Power button board (includes cable)
605358-001
Before removing the power button board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive (see Primary hard drive cover on page 46).
6.
Remove the hard drive (see Hard drive on page 47).
7.
Remove the secondary hard drive (see Secondary hard drive on page 49).
8.
Remove the optical drive (see Optical drive on page 57).
9.
Remove the keyboard (see Keyboard on page 59).
10. Remove the top cover (see Top cover on page 62).
Remove the power button board:
66
1.
Turn the top cover upside down with the front toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to the top
cover.
Chapter 4 Removal and replacement procedures
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3.
Remove the power button board (2) and cable.
Reverse this procedure to install the power button board.
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Display assembly
Description
Spare part number
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in silver
computers (includes wireless antenna transceivers and cables)
605324-001
17.3-inch HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use in
silver computers
605325-001
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in black
computers
605327-001
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in white
computers
609788-001
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the hard drive (see Hard drive on page 47).
7.
Remove the secondary hard drive (see Secondary hard drive on page 49).
8.
Remove the optical drive (see Optical drive on page 57).
9.
Remove the keyboard (see Keyboard on page 59).
10. Remove the top cover (see Top cover on page 62).
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Chapter 4 Removal and replacement procedures
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Remove the display assembly:
1.
Disconnect the WLAN cables (1) from under the system board and the display panel cable (2)
from the system board.
CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other computer
components.
2.
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Remove the two Phillips PM2.5×5.0 screws (1) that secure the display assembly to the computer.
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69
3.
Remove the display assembly (2).
NOTE: Steps 4 through 16 provide display assembly internal component removal information
for computer models equipped with flush glass display assemblies. See steps 17 through 28 for
display assembly internal component removal information for computer models equipped with
BrightView display assemblies.
4.
If it is necessary to replace the display enclosure or any of the display assembly internal
components, remove the following screw covers and screws:
(1) Two screw covers on the display bezel bottom edge. The rubber screw covers are included in
the Display Rubber Kit, spare part number 605341-001.
(2) Two Phillips PM2.5×7.0 screws.
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Chapter 4 Removal and replacement procedures
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5.
Turn the display assembly upside down, with the bottom toward you.
6.
Lift and release the bottom of the display enclosure (1).
7.
Disconnect the display logo cable (2) from the display panel cable.
8.
Route the webcam cable and antenna cables (3) through the hinge channel.
9.
Remove the display enclosure (4). The display enclosure is available using spare part number
605330-001.
10. Slide off each hinge cover to remove from the display assembly.
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11. If it is necessary to replace the webcam/microphone module, remove the Phillips PM2.0×4.0
screw (1) that secures the module to the display bezel.
12. Disconnect the webcam/microphone module cable (2) and remove the webcam/microphone
module. The webcam/microphone module is available using spare part number 603660-001.
13. If it is necessary to remove the display power panel which includes display panel cable and
Webcam cable, remove the adhesive plastic strip (1) from the display panel cable, and lift the
cable (2). Disconnect (3) the cable from the display panel and remove the cable (4). The display
panel cable is available in the Display Cable Kit using spare part number 605333-001.
14. If it is necessary to replace the display hinges, remove the eight Phillips PM2.5×5.0 screws (1)
that secure the display hinges to the top of the display panel.
15. Remove the four Phillips PM 2.0×5.0 screws that secure the hinges to the sides of the display
panel (2).
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Chapter 4 Removal and replacement procedures
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16. Remove the display hinges (3). The Display Hinge Kit is available using spare part number
605334-001. The Display Screw Kit is available using spare part number 611251-001.
NOTE: Steps 17 through 28 provide display assembly internal component removal information
for computer models equipped with BrightView display assemblies.
17. If it is necessary to replace the display bezel or any of the display assembly internal components,
remove the following screw covers and screws:
(1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers
are included in the Display Rubber Kit, spare part number 605341-001.
(2) Two Phillips PM2.5×5.0 screws
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18. Slide off each hinge cover to remove from the display assembly.
19. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge of the
display bezel (3) until the bezel disengages from the display enclosure.
20. Remove the display bezel (4). The display bezel is available using the spare part number
605340-001.
21. If it is necessary to replace the display panel, remove the two Phillips PM2.5×5.0 screws from the
top corners and the six Phillips PM2.5×5.0 screws (1) from the display hinges.
22. Lift the top of the display panel (2) upward and release the display hinges.
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Chapter 4 Removal and replacement procedures
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23. Disconnect the display panel cable (3) from the back of the panel. The display panel is available
using spare part number 605337-001.
24. Remove the four Phillips PM 2.0×3.0 screws that secure the hinges to the sides of the display
panel (1).
25. Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare
part 605342-001. The display hinge screws are available in the Display Screw Kit, spare part
number 605332-001.
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26. If it is necessary to remove the webcam/microphone module, lift the module (1) and then
disconnect the module cable (2). The webcam/microphone module is available using spare part
number 603660-001.
27. If it is necessary to remove the wireless antennas, remove two Phillips PM2.0×3.0 screws (1) and
lift (2) the antennas and cables to remove from the display enclosure. The wireless antennas are
available using spare part number 605359-001.
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28. Disconnect the display panel cable (1) from the display panel, and lift the cable (2). The display
panel cable is available in the Display Cable Kit using spare part number 605333-001.
Reverse this procedure to reassemble and install the display assembly.
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System board
NOTE: The system board spare kit includes replacement thermal material.
Description
Spare part number
For ATI Mobility Radeon HD 5650 discrete graphics with 1-GB of dedicated memory without
subwoofer
605498-001
For ATI Mobility Radeon HD 5650 discrete graphics and 1-GB of dedicated memory with
subwoofer
615687-001
For ATI Mobility Radeon HD 5470 discrete graphics with 512-MB of dedicated memory without
subwoofer
605497-001
For ATI Mobility Radeon HD 5470 discrete graphics and 512-MB of dedicated memory with
subwoofer
615686-001
For use on computer models equipped with UMA graphics subsystem memory and subwoofer v.
1.2
630832-001
For use on computer models equipped with UMA graphics subsystem memory and subwoofer v.
1.0
605496-001
For use on computer models equipped with UMA graphics subsystem memory, but no subwoofer
v.1.2
630829-001
For use on computer models equipped with UMA graphics subsystem memory, but no subwoofer
v.1.0
615688-001
Before removing the system board, follow these steps:
78
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Remove the secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57)
d.
Keyboard (see Keyboard on page 59)
e.
Top cover (see Top cover on page 62)
f.
Display assembly (see Display assembly on page 68)
Chapter 4 Removal and replacement procedures
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When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
RTC battery (see RTC battery on page 55)
●
Memory module (see Memory module on page 56)
●
WLAN module (see WLAN module on page 51)
●
Fan/heat sink assembly (see Fan/heat sink assembly on page 88)
●
Processor (see Processor on page 92)
Remove the system board:
1.
Disconnect the following cables from the system board:
(1) USB board cable
(2) Power connector cable
(3) Subwoofer cable
(4) Speaker cable
2.
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Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the base
enclosure.
Component replacement procedures
79
3.
Lift up on the right side of the system board until it is at approximately a 45-degree angle (2), and
then lift the system board to the right and up and out of the base enclosure (3).
Reverse this procedure to install the system board.
USB board
Description
Spare part number
USB board (includes cable)
605348-001
Before removing the USB board, follow these steps:
80
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57).
d.
Keyboard (see Keyboard on page 59).
Chapter 4 Removal and replacement procedures
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e.
Top cover (see Top cover on page 62).
f.
Display assembly (see Display assembly on page 68).
Remove the USB board:
1.
Disconnect the USB board cable (1) from the LIF connector on the system board.
2.
Remove the Phillips PM2.5×5.0 screw (2) that secures the USB board to the base enclosure.
3.
Remove the USB board (3) from the base enclosure.
Reverse this procedure to install the USB board.
Bluetooth module
Description
Spare part number
HP Integrated module with Bluetooth 2.1 wireless technology (does not include a Bluetooth
module cable)
537921-001
Bluetooth module cable
605323-001
Before removing the Bluetooth module, follow these steps:
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1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see Battery on page 45).
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81
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57).
d.
Keyboard (see Keyboard on page 59).
e.
Top cover (see Top cover on page 62).
f.
Display assembly (see Display assembly on page 68).
Remove the Bluetooth module:
1.
Disconnect the Bluetooth module cable (1) from the system board.
2.
Slide the Bluetooth module out of the slot and remove the module (2) from the computer .
Reverse this procedure to install the Bluetooth module.
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Chapter 4 Removal and replacement procedures
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Speaker assembly
Description
Spare part number
Speaker assembly
605356-001
Before removing the speaker assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the hard drive (see Hard drive on page 47).
7.
Remove the secondary hard drive (see Secondary hard drive on page 49).
8.
Remove the optical drive (see Optical drive on page 57).
9.
Remove the keyboard (see Keyboard on page 59).
10. Remove the top cover (see Top cover on page 62).
Remove the speaker assembly:
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1.
Disconnect the speaker assembly cable (1) from the system board.
2.
Remove two Phillips PM2.5×5.0 screws (2).
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83
3.
Remove the speaker assembly (3).
Reverse this procedure to install the speaker assembly.
Optical drive connector
Description
Spare part number
Optical drive connector
603680-001
Before removing the optical drive connector, follow these steps:
84
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57).
d.
Keyboard (see Keyboard on page 59).
Chapter 4 Removal and replacement procedures
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e.
Top cover (see Top cover on page 62).
f.
Display assembly (see Display assembly on page 68).
g.
USB board (see USB board on page 80).
Remove the optical drive connector:
1.
Remove the two Phillips PM2.5×3.0 screws (1) that secure the optical drive connector to the base
enclosure.
2.
Remove the optical drive connector (2) .
Reverse this procedure to install the optical drive connector.
Subwoofer
Description
Spare part number
Subwoofer
605357-001
Before removing the subwoofer, follow these steps:
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1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
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85
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57).
d.
Keyboard (see Keyboard on page 59).
e.
Top cover (see Top cover on page 62).
f.
Display assembly (see Display assembly on page 68).
g.
USB board (see USB board on page 80).
Remove the subwoofer:
1.
Disconnect the subwoofer cable from the system board (1).
2.
Remove the three Phillips PM2.5×4.0 broadhead screws (2) that secure the subwoofer to the base
enclosure.
3.
Remove the subwoofer (3).
Reverse this procedure to install the subwoofer.
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Chapter 4 Removal and replacement procedures
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Power connector cable
Description
Spare part number
Power connector and cable
605364-001
Before removing the power connector cable, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57).
d.
Keyboard (see Keyboard on page 59).
e.
Top cover (see Top cover on page 62).
f.
Display assembly (see Display assembly on page 68).
g.
System board (see System board on page 78).
h.
USB board (see USB board on page 80).
Remove the power connector cable:
1.
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Remove the Phillips PM2.5×3.0 screw (1) that secures the power connector and bracket (2) to the
base enclosure.
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87
2.
Remove the power connector cable (3).
Reverse this procedure to install the power connector cable.
Fan/heat sink assembly
NOTE: The fan/heat sink assembly spare kit includes replacement thermal material.
Description
Spare part number
For use only with computer models equipped with graphics subsystems with UMA memory
605361-001
For use only with computer models equipped with ATI Mobility Radeon HD 5470 graphics
subsystems with discrete memory
605362-001
For use only with computer models equipped with ATI Mobility Radeon HD 5650 graphics
subsystems with discrete memory
605363-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side
and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled
by a temperature sensor and is designed to turn on automatically when high temperature conditions
exist. These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
88
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
Chapter 4 Removal and replacement procedures
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3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57).
d.
Keyboard (see Keyboard on page 59).
e.
Top cover (see Top cover on page 62).
f.
Display assembly (see Display assembly on page 68).
g.
System board (see System board on page 78).
h.
USB board (see USB board on page 80).
Remove the fan/heat sink assembly:
NOTE: Steps 1 through 4 apply only to models with discrete subsystem memory on the system board.
See steps 5 through 8 apply only to models with UMA subsystem memory on the system board.
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1.
Turn the system board upside down, with the expansion port and external monitor port toward
you.
2.
Loosen the seven PM2.5×3.0 Phillips captive screws (1) that secure the fan/heat sink assembly to
the system board.
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89
3.
Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach the assembly.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink
assembly and the system board each time the fan/heat sink assembly is removed. Thermal paste is
used on the heat sink (1) and the processor (2). Thermal pads are used on the Northbridge
contact (3) and Northbridge chip (4), the graphics/heat sink contact (5) and graphics subsystem
chip (6), and graphics/heat sink contact (7) and capacitors (8). Replacement thermal material is
included with all fan/heat sink assembly, system board, and processor spare part kits.
4.
90
Turn the system board upside down, with the expansion port and external monitor port toward
you.
Chapter 4 Removal and replacement procedures
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5.
Loosen the four Phillips PM2.5×3.0 captive screws (1) that secure the fan/heat sink assembly to
the system board.
6.
Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach the assembly.
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly
and the system board each time the fan/heat sink assembly is removed. Thermal paste is used on
the heat sink (1) and the processor (2). Thermal pads are used on the Northbridge contact (3)
and Northbridge chip (4).
Reverse this procedure to install the fan/heat sink assembly.
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91
Processor
NOTE: The processor spare part kit includes thermal material.
Description
Spare part number
AMD Turion X2 Dual-Core N350 Dual-Core, 35W, 2.40-GHz with 1-MB L2 cache
616334-001
AMD Turion X2 Dual-Core N330 Dual-Core, 35W, 2.30-GHz with 1-MB L2 cache
594164-001
AMD Athlon X2 Dual-Core P340 Dual-Core, 25W, 2.20-GHz with 1-MB L2 cache
616343-001
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.10-GHz with 1-MB L2 cache
594165-001
AMD Phenom X2 Dual-Core N640 Dual-Core, 35W, 2.90-GHz with 2-MB L2 cache
616344-001
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.80-GHz with 2-MB L2 cache
594166-001
AMD Phenom X2 Dual-Core P840 Tri-Core, 25W, 1.90-GHz with 1.5-MB L2 cache
616335-001
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.80-GHz with 1.5-MB L2 cache
594167-001
AMD Phenom X2 Dual-Core N850 Tri-Core, 35W, 2.20-GHz with 1.5-MB L2 cache
616345-001
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.10-GHz with 1.5-MB L2 cache
594168-001
AMD Phenom X2 Dual-Core N950 Quad-Core, 35W, 2.10-GHz with 2-MB L2 cache
616346-001
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.00-GHz with 2-MB L2 cache
594169-001
AMD Phenom X2 Dual-Core P940 Quad-Core, 25W, 1.70-GHz with 2-MB L2 cache
616336-001
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.60-GHz with 2-MB L2 cache
594170-001
AMD Turion X2 Dual-Core N550 Dual-Core, 35W, 2.5-GHz with 2-MB L2 cache
616337-001
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.5-GHz with 2-MB L2 cache
594172-001
AMD Turion X2 Dual-Core P540 Dual-Core, 25W, 2.4-GHz with 2-MB L2 cache
616347-001
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.3-GHz with 2-MB L2 cache
594173-001
Before removing the processor, follow these steps:
92
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 45).
Chapter 4 Removal and replacement procedures
ENWW
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 46).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 47).
b.
Secondary hard drive (see Secondary hard drive on page 49).
c.
Optical drive (see Optical drive on page 57).
d.
Keyboard (see Keyboard on page 59).
e.
Top cover (see Top cover on page 62).
f.
USB board (see USB board on page 80).
g.
Display assembly (see Display assembly on page 68).
h.
System board (see System board on page 78).
i.
Fan/heat sink assembly (see Fan/heat sink assembly on page 88).
Remove the processor:
1.
Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2.
Lift the processor (2) straight up and remove it.
NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned
with the triangle icon (4) embossed on the processor socket.
Reverse this procedure to install the processor.
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Component replacement procedures
93
5
Setup Utility
WARNING! Only authorized technicians trained by HP must repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module
level. Because of the complexity of the individual boards and subassemblies, do not attempt to make
repairs at the component level or modify any printed wiring board. Improper repairs can create a
safety hazard. Any indication of component replacement or printed wiring board modification may
void any warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and
other preferences.
To start the Setup Utility:
▲
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
94
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2.
When the Startup Menu is displayed, press f10.
Chapter 5 Setup Utility
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Using the Setup Utility
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Use the arrow keys to select System Configuration > Language, and then press enter.
3.
Use the arrow keys to select a language, and then press enter.
4.
When a confirmation prompt with your language selected is displayed, press enter.
5.
To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change goes into effect immediately.
Display system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
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2.
Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.
To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Using the Setup Utility
95
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.
Use the arrow keys to select Exit> Load Setup Defaults, and then press enter.
3.
When the Setup Confirmation is displayed, press enter.
4.
To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
The Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
Exiting the Setup Utility
You can exit the Setup Utility with or without saving changes.
●
To exit the Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
96
Chapter 5 Setup Utility
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Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by
your computer.
Main menu
Select
To do this
System information
●
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor, memory size, system BIOS,
and keyboard controller version (select models only).
Security menu
Select
To do this
Administrator password
Enter, change, or delete an administrator password.
Power-On Password
Enter, change, or delete a power-on password.
System Configuration menu
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Select
To do this
Language Support
Change the Setup Utility language.
Button Sound (select models only)
Enable/disable the capacitive button tapping sound.
Virtualization Technology
Enable/disable the processor Virtualization Technology.
Processor C4 State (select models only)
Enable/disable the processor C4 sleep state.
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when the
computer is in DC mode.
Card Reader/1394 Power Saving
(select models only)
Enable/disable Card Reader/1394 Power Saving. When enabled, saves power
when the computer is in DC mode.
Setup Utility menus
97
Select
To do this
Fan Always On
Enabled/disable Fan Always On. When enabled, the computer fan will always be
on.
Boot Options
Set the following boot options:
●
f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions of the Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
●
CD-ROM boot―Enable/disable boot from CD-ROM.
●
Floppy boot―Enable/disable boot from diskette.
●
Internal Network Adapter boot―Enable/disable boot from Internal
Network Adapter.
●
Boot Order―Set the boot order for:
◦
USB Floppy
◦
Internal CD/DVD ROM Drive
◦
Hard drive
◦
USB Diskette on Key
◦
USB Hard drive
◦
Network adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the Primary
Hard Disk Self Test.
98
Secondary Hard Disk Self Test (select
models only)
Run a comprehensive self-test on a secondary hard drive.
Memory Test
Run a diagnostic test on the system memory.
Chapter 5 Setup Utility
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6
Specifications
Computer specifications
Metric
U.S.
Width
41.53 cm
16.35 in
Depth
27.42 cm
10.80 in
Height (front to back)
Flush glass display: 3.27 to 3.67 cm
1.29 to 1.44 in
BrightView display: 3.18 to 3.58 cm
1.25 to 1.41 in
DF (IMR): 3.30 to 3.70 cm
1.30 to 1.46 in
Flush glass display: 3.63 kg
7.99 lbs
BrightView display: 3.41 kg
7.50 lbs
DF (IMR): 3.25 kg
7.15 lbs
Second hard drive adds:
0.11 kg
0.24 lbs
Camera adds:
0.005 kg
0.01 lbs
Dimensions
Weight (with optical drive, hard drive,
and battery)
Input power
Operating voltage
18.5 V dc @ 3.5 A - 65 W
Operating current
3.5 A or 4.74 A
Temperature
Operating (not writing to optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating
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-15 m to 3,048 m
-50 ft to 10,000 ft
Computer specifications
99
Nonoperating
Metric
U.S.
-15 m to 12,192 m
-50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
17.3-inch, HD+ flush glass AntiGlare display
specifications
Metric
U.S.
Height
20.7 cm
12.15 in
Width
33.1 cm
17.03 in
Diagonal
43.9 cm
17.29 in
Number of colors
Up to 16.8 million
Contrast ratio
200:1 (typical)
Brightness
180 nits (typical)
Dimensions
Pixel resolution
Pitch
0.197 × 0.197 mm
Format
1600 × 900
Configuration
RGB vertical stripe
Backlight
LED
Character display
80 × 25
Total power consumption
2W
Viewing angle
+/-65° horizontal, +/-50° vertical (typical)
100 Chapter 6 Specifications
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17.3-inch, HD+ BrightView display specifications
Metric
U.S.
Height
23.3 cm
9.17 in
Width
39.8 cm
15.67 in
Diagonal
43.9 cm
17.29 in
Number of colors
Up to 16.8 million
Contrast ratio
200:1
Brightness
200 nits typical
Dimensions
Pitch resolution
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Pitch
0.23868 × 0.23868 mm
Format
1600 × 900
Configuration
RGB vertical stripe
Backlight
LED
Character display
80 × 25
Total power consumption
2W
Viewing angle
+/-65° horizontal, +/–50° vertical typical
17.3-inch, HD+ BrightView display specifications 101
Hard drive specifications
1-TB*
750-GB**
640-GB*
500-GB**
320-GB**
250-GB**
Height
9.5 mm
9.5 mm
9.5 mm
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
70 mm
70 mm
70 mm
Weight
101 g
101 g
101 g
101 g
101 g
101 g
Interface type
ATA-7
ATA-7
ATA-7
ATA-7
ATA-7
ATA-7
Synchronous
(maximum)
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
Security
ATA security
ATA security
ATA security
ATA security
ATA security
ATA security
Dimensions
Transfer rate
Seek times (typical read, including setting)
Single track
3 ms
3 ms
3 ms
3 ms
3 ms
3 ms
Average
13 ms
13 ms
13 ms
13 ms
13 ms
13 ms
Maximum
24 ms
24 ms
24 ms
24 ms
24 ms
24 ms
1,048,576,00
0
625,141,400
488,397,168
7200-rpm
7200-rpm
7200-rpm
Logical blocks
Disc
rotational
speed
5200-rpm
5200-rpm
Operating
temperature
5°C to 55°C (41°F to 131°F)
5400-rpm
*1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
**1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE:
Certain restrictions and exclusions apply. Contact technical support for details.
102 Chapter 6 Specifications
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Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti DL Drive
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CD-R,
CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW
CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM
Access time
CD
DVD
HD
Random
170 ms
170 ms
230 ms
Cache buffer
8 MB
Data transfer rate
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24X CD-ROM
3,600 KB/sec
8X DVD
10,800 KB/sec
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-RAM
6,750 KB/sec
1X BD-ROM
4,500 KB/sec
1X BD-R read
4,500 KB/sec
1X BD-RE read
4,500 KB/sec
Transfer mode
Multiword DMA Mode
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 103
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R, DVD+RW,
DVD-RAM
CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM
Standard disc
12 cm (4.72 in)
Mini disc
8 cm (3.15 in)
Access time
CD
DVD
Random
< 175 ms
< 230 ms
Full stroke
< 285 ms
< 335 ms
Cache buffer
2 MB
Data transfer rate
24X CD-ROM
3,600 KB/sec
8X DVD
10,800 KB/sec
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-RAM
6,750 KB/sec
Transfer mode
Multiword DMA Mode
104 Chapter 6 Specifications
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Specification information in Device Manager
Device Manager allows you to view and control the hardware attached to the computer, as well as
provides hardware specification information.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows 7 includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing software,
running utilities, or changing Windows settings. Refer to Windows Help and Support for more
information.
After you open Device Manager, drill-down to a device and double-click it to access its properties.
To access Device Manager:
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1.
Select Start > Computer > System properties.
2.
In the left pane, click Device Manager.
Specification information in Device Manager 105
7
Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a system failure:
●
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to
start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
●
Backing up your information regularly to protect your important system files.
●
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
●
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
●
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from
recovery discs you create.
NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery
discs have been included for computers that do not have a partition. Use these discs to recover
your operating system and software. To check for the presence of a recovery partition, select
Start, right-click Computer, click Manage, and then click Disk Management. If the partition
is present, an HP Recovery drive is listed in the window.
106 Chapter 7 Backup and recovery
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Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up the
computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: You can use an optional external optical drive (purchased separately) to create recovery
discs, or you can purchase recovery discs for your computer from the HP Web site.
Note the following guidelines before creating recovery discs:
NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB port
on an external device such as a hub.
●
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,
up to 20 discs may be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation
process.
To create a set of recovery discs:
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1.
Select Start > All Programs > Recovery Manager > Recovery Disk Creation.
2.
Follow the on-screen instructions.
Creating recovery discs 107
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to
maintain a reasonably current backup. Back up your system at the following times:
●
At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Note the following when backing up:
●
Create system restore points using the Windows System Restore feature, and periodically copy
them to disc.
●
Store personal files in the Documents library and back up this folder periodically.
●
Back up templates stored in their associated programs.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1.
Display the screen.
2.
Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3.
Open a word-processing document, and then select Edit > Paste.
4.
Save the document.
●
You can back up your information to an optional external hard drive, a network drive, or discs.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive
installed in your computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number of
recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
108 Chapter 7 Backup and recovery
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Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
●
Before you add or extensively modify software or hardware
●
Periodically, whenever the system is performing optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
ENWW
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Under Protection Settings, select the disk for which you want to create a restore point.
5.
Click Create.
6.
Follow the on-screen instructions.
Backing up your information 109
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
4.
Click System Restore.
5.
Follow the on-screen instructions.
Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your
computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you
may not have a recovery partition. If that is the case, recovery discs have been included with your
computer. Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1.
Back up all personal files.
2.
Insert the first recovery disc into the optical drive and restart the computer.
3.
Follow the on-screen instructions.
110 Chapter 7 Backup and recovery
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Recovering from the dedicated recovery partition (select
models only)
NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a
recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by
pressing either the Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1.
Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
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Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press
<F11> for recovery” message is displayed on the screen.
2.
Click System Recovery in the Recovery Manager window.
3.
Follow the on-screen instructions.
Performing a recovery 111
8
Connector pin assignments
Audio-in (microphone)
Pin
Signal
1
Audio signal in
2
Audio signal in
3
Ground
Audio-out (headphone)
Pin
Signal
1
Audio out, left channel
2
Audio out, right channel
3
Ground
112 Chapter 8 Connector pin assignments
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External monitor
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Pin
Signal
1
Red analog
2
Green analog
3
Blue analog
4
Not connected
5
Ground
6
Ground analog
7
Ground analog
8
Ground analog
9
+5 VDC
10
Ground
11
Monitor detect
12
DDC 2B data
13
Horizontal sync
14
Vertical sync
15
DDC 2B clock
External monitor 113
HDMI
Pin
Signal
1
TMDS data 2+
2
TMDS data 2 shield
3
TMDS data 2–
4
TMDS data 1+
5
TMDS data 1 shield
6
TMDS data 1–
7
TMDS data 0+
8
TMDS data 0 shield
9
TMDS data 0–
10
TMDS clock+
11
TMDS clock shield
12
TMDS clock-
13
CEC
14
Not connected
15
DDC clock
16
DDC data
17
Ground
18
+5V power
19
Hot plug detect
114 Chapter 8 Connector pin assignments
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RJ-45 (network)
Pin
Signal
1
Transmit +
2
Transmit -
3
Receive +
4
Unused
5
Unused
6
Receive -
7
Unused
8
Unused
Universal Serial Bus
ENWW
Pin
Signal
1
+5 VDC
2
Data -
3
Data +
4
Ground
RJ-45 (network) 115
9
Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region
where the computer is used.
Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by each country or region’s power system.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
116 Chapter 9 Power cord set requirements
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Requirements for specific countries or regions
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Country or region
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
CCC
5
South Korea
EK
4
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries or regions 117
10 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one
computer model to another.
118 Chapter 10 Recycling
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Perform the following steps to disassemble the display assembly:
ENWW
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3.
Remove the display bezel (3).
Display 119
4.
Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
7.
Turn the display panel assembly upside down.
8.
Remove all screws that secure the display panel frame to the display panel.
9.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.
120 Chapter 10 Recycling
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10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
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Display 121
15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
122 Chapter 10 Recycling
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18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
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Display 123
Index
Symbols/Numerics
1394 Power Saving 97
A
AC adapter
identifying 16
spare part numbers 30, 36
administrator password 97
antennas 15
applications key, Windows 10
audio, product description 3
audio-in (microphone) jack
pin assignments 112
audio-out (headphone) jack
pin assignments 112
audio/infrared board
removal 81
spare part number 81
B
backing up
customized window, toolbar,
and menu bar settings 108
personal files 108
templates 108
base enclosure, spare part
numbers 25, 35, 36
battery
identifying 16
removal 45
spare part
numbers 22, 32, 45
battery bay, identifying 13
battery release latch,
identifying 13
bays
battery 13
primary hard drive 13
Blu-ray Disc ROM Drive
precautions 39
124 Index
removal 57
spare part number 57
specifications 103
Blu-ray ROM DVD±R/RW
SuperMulti Double-Layer Combo
Drive
spare part number 35
Blu-ray ROM DVD±R/RW
SuperMulti Double-Layer Combo
Drive, spare part number 29
Blu-ray ROM with LightScribe DVD
±R/RW SuperMulti Double-Layer
Combo Drive, spare part
number 21
Bluetooth module
spare part number 21, 31
Bluetooth module cable, spare part
number 21, 34
boot options 98
boot order 98
button sound 97
buttons
left TouchPad 7
power 9
right TouchPad 7
TouchPad On/Off 7
C
cables, service considerations 39
caps lock light, identifying 8
Card Reader Power Saving 97
changing the Setup Utility
language 95
chipset, product description 2
compartments
memory module 13
components
additional hardware 16
bottom 13
display 14
front 11
left-side 12
right-side 11
top 6
computer feet
locations 44
spare part number 44
computer specifications 99
connectors
service considerations 39
connectors, power 11
cord, power 16
D
diskette drive, precautions 39
display assembly
removal 68
spare part
numbers 19, 34, 36, 68
display bezel
illustrated 27
spare part numbers 27, 34
Display Cable Kit, spare part
number 26, 27, 34
display components
illustrated 26
recycling 118
display enclosure
removal 70
spare part numbers 34
display enclosure, BrightView
illustrated 27
spare part numbers 27
display enclosure, flush glass
illustrated 26
spare part numbers 26, 71
display hinge
illustrated 26, 27
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removal 72
spare part
numbers 26, 27, 73
display hinge cover
spare part numbers 27, 34
display hinge cover, spare part
numbers 26
Display Hinge Kit
spare part numbers 34
Display Hinge Kit, spare part
numbers 26, 27, 73
display panel
spare part numbers 34
display panel, BrightView
illustrated 27
spare part numbers 27
display panel, flush glass
illustrated 26
spare part numbers 26
display panel, product
description 2
Display Rubber Kit
spare part number 34
Display Rubber Kit, spare part
number 28
Display Screw Kit, spare part
number 28, 34, 36
Display Screw Kit, spare part
numbers 26
display specifications 100, 101
displaying system information 95
drives
boot order 98
preventing damage 39
DVD±RW and CD-RW Combo
Drive
precautions 39
removal 57
spare part number 29, 35
spare part numbers 21, 57
specifications 104
E
electrostatic discharge 40
eSATA/USB port, identifying 12
esc key, identifying 10
Ethernet, product description 4
exiting the Setup Utility 96
external media cards, product
description 4
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external monitor port
identifying 12
pin assignments 113
F
f11 111
fan always on 98
fan/heat sink assembly
removal 88
spare part
numbers 20, 36, 88
feet
locations 44
spare part number 44
fingerprint reader, identifying 9
fn key, identifying 10
full system recovery 106
function keys, identifying 10
G
graphics, product description 2
grounding equipment and
methods 42
H
hard drive
precautions 39
product description 2
removal 47
spare part
numbers 25, 29, 34, 36, 37
, 47
specifications 102
Hard Drive Hardware Kit, spare
part number 25, 29, 35, 47
hard drive self test 98
HDMI port
identifying 12
pin assignments 114
headphone (audio-out) jack
pin assignments 112
heatsink, spare part numbers 20
hinge
illustrated 26, 27
removal 72
spare part
numbers 26, 27, 73
I
integrated webcam light,
identifying 14
internal microphones,
identifying 14
J
jacks
RJ-45 (network) 12
K
keyboard
product description 4
removal 59
spare part number 59
spare part
numbers 20, 34, 35, 59
keypad keys, identifying 10
keys
esc 10
fn 10
function 10
keypad 10
Windows applications 10
Windows logo 10
L
LAN Power Saving 97
language support 97
latch, battery release 13
lights
caps lock 8
mute 8
power 8
TouchPad 8
volume mute 8
webcam 14
wireless 8
M
mass storage devices, spare part
numbers 29
memory module
product description 2
removal 56
spare part
numbers 22, 33, 56
memory module compartment,
identifying 13
memory test 98
microphone (audio-in) jack
pin assignments 112
microphone, product
description 3
Index 125
model name 1
monitor port
pin assignments 113
monitor port, external 12
mute light, identifying 8
N
network jack, pin
assignments 115
O
operating system, product
description 5
optical drive
precautions 39
product description 3
removal 57
spare part
numbers 21, 29, 35, 57
specifications 103, 104
optical drive cable
spare part number 34
optical drive connector
spare part number 21
P
packing guidelines 41
passwords 97
performing a recovery 110
pin assignments
audio-in 112
audio-out 112
external monitor 113
HDMI 114
headphone 112
microphone 112
monitor 113
network 115
RJ-45 115
Universal Serial Bus (USB) 115
Plastic Kit, spare part
number 25, 35
plastic parts 38
pointing device, product
description 4
ports
eSATA/USB 12
external monitor 12
HDMI 12
product description 4
USB 11, 12
126 Index
power button board
removal 66
spare part number 20, 35, 66
power button, identifying 9
power connector and cable
removal 87
spare part number 20
spare part numbers 35
power connector, identifying 11
power cord
identifying 16
set requirements 116
spare part numbers 30, 31
power lights, identifying 8
power requirements, product
description 5
power-on password 97
primary hard drive bay,
identifying 13
primary hard drive cover
removal 46
processor
product description 1
removal 92
spare part
numbers 20, 32, 33, 37, 92
Processor C4 State 97
product description
audio 3
chipset 2
display panel 2
Ethernet 4
external media cards 4
graphics 2
hard drives 2
keyboard 4
memory module 2
microphone 3
operating system 5
optical drives 3
pointing device 4
ports 4
power requirements 5
processors 1
product name 1
security 5
serviceability 5
webcam 3
wireless 4
product name 1
R
recovering a program or
driver 106
recovering from the dedicated
recovery partition 111
recovering from the recovery
discs 110
recovery discs 106, 107
Recovery Manager 106, 110
recovery partition 106
recovery, system 110
remote control, spare part
number 30, 31
removal/replacement
preliminaries 38
procedures 43
restore points 109
RJ-45 (network) jack
identifying 12
pin assignments 115
RTC battery
removal 55
spare part number 21, 33, 55
rubber feet
spare part number 30, 36
Rubber Feet Kit, spare part
number 44
S
Screw Kit
spare part number 36
Screw Kit, spare part number 30
secondary hard drive self test 98
security cable slot, identifying 11
security, product description 5
service considerations 38
service tag 17, 43
serviceability, product
description 5
Setup Utility
changing the language 95
Diagnostics menu 98
display system information 95
exiting 96
Main menu 97
menus 97
restoring default settings 96
Security menu 97
starting 94
ENWW
System Configuration
memu 97
using 95
slots, security cable 11
solid-state drive
(SSD) 106, 110, 111
speaker assembly
removal 83
spare part number 20, 35, 83
speakers 11
specifications
Blu-ray Disc ROM Drive 103
computer 99
display 100, 101
DVD±RW and CD-RW Combo
Drive 104
hard drive 102
optical drive 103, 104
static-shielding materials 42
subwoofer
removal 85
spare part number 22, 35
supported discs 107
system board
removal 78
spare part number 21
spare part
numbers 35, 36, 37, 78
system failure or instability 106
system information 97
system recovery 110
system restore points 106, 109
T
thermal material,
replacement 90, 91
tools required 38
top cover
removal 62
spare part number 20, 62
spare part numbers 35, 36
TouchPad
buttons 7
identifying 6
On/Off button 7
TouchPad light, identifying 8
TouchPad zone
identifying 7
transporting guidelines 41
ENWW
U
Universal Serial Bus (USB) port
pin assignments 115
USB board
removal 80
spare part number 21, 35, 80
USB ports, identifying 11, 12
using system restore 109
V
vents, identifying 13
Virtualization Technology 97
volume mute light, identifying 8
W
webcam
product description 3
webcam/microphone module
illustrated 26, 27
removal 72
spare part number 26, 33
spare part
numbers 27, 72, 76
Windows applications key,
identifying 10
Windows logo key,
identifying 10
wireless antenna
spare part number 35
wireless antennas 15
wireless light 8
wireless network (WLAN)
identifying 13
wireless, product description 4
WLAN module
removal 51
spare part
numbers 22, 31, 32, 33, 36
, 51
workstation guidelines 41
X
x
spare part numbers 37
Index 127
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