TomTom PRO
User Manual
Contents
Read me first
7
What's new
8
Welcome to navigation with TomTom
10
Get going
11
Installing in your car .........................................................................................................................11
Positioning the device ......................................................................................................................11
Switching on and off ........................................................................................................................12
Safety Notice ....................................................................................................................................12
Setting up..........................................................................................................................................12
GPS reception ...................................................................................................................................12
Connecting to LINK and WEBFLEET................................................................................................13
Connecting to WEBFLEET ................................................................................................................13
Sending information to TomTom ....................................................................................................14
Memory card slot .............................................................................................................................14
Device not starting ...........................................................................................................................14
Charging your device .......................................................................................................................15
Caring for your PRO .........................................................................................................................15
Getting help ......................................................................................................................................15
What's on the screen
16
The map view ...................................................................................................................................16
The guidance view ...........................................................................................................................18
The WEBFLEET panel .......................................................................................................................19
The route bar ....................................................................................................................................20
Distances and the route bar ........................................................................................................22
The wide route bar ...........................................................................................................................23
Active Driver Feedback and advice .................................................................................................23
Working time buttons.......................................................................................................................26
Logbook buttons ..............................................................................................................................26
Order state buttons ..........................................................................................................................27
Connection status button .................................................................................................................27
The quick menu ................................................................................................................................28
Navigation buttons ...........................................................................................................................28
Other buttons....................................................................................................................................31
Volume control .................................................................................................................................32
Using gestures ..................................................................................................................................32
Changing the text and button size ...................................................................................................33
Reordering the Main Menu buttons ................................................................................................33
2
Traffic
35
About TomTom Traffic .....................................................................................................................35
About RDS-TMC ...............................................................................................................................35
The route bar ....................................................................................................................................35
Looking at traffic on the map ...........................................................................................................37
Looking at traffic on your route .......................................................................................................38
Traffic incidents ................................................................................................................................38
Advanced Lane Guidance ................................................................................................................39
Time-dependent speed limits ..........................................................................................................40
Using Quick Search
41
About search ....................................................................................................................................41
Planning a route to a POI using search ...........................................................................................41
Entering search terms ......................................................................................................................44
Working with search results ............................................................................................................45
About ZIP codes ...............................................................................................................................47
About mapcodes ..............................................................................................................................47
List of POI type icons .......................................................................................................................48
Planning a route
52
Planning a route to an address using search ..................................................................................52
Planning a route to a city center ......................................................................................................54
Planning a route to a POI using search ...........................................................................................56
Planning a route using the map .......................................................................................................58
Planning a route using My Places ...................................................................................................59
Planning a route using coordinates .................................................................................................60
Planning a route using a mapcode ..................................................................................................62
Finding an alternative route .............................................................................................................63
Planning a route in advance ............................................................................................................63
Finding a parking lot .........................................................................................................................65
Finding a gas station ........................................................................................................................67
Changing your route
70
The Current Route menu .................................................................................................................70
Avoiding a blocked road ..................................................................................................................72
Avoiding part of a route ...................................................................................................................72
Types of route ..................................................................................................................................73
Route features ..................................................................................................................................73
Adding a stop to your route from the current route menu ............................................................74
Adding a stop to your route using the map ....................................................................................74
Deleting a stop from your route ......................................................................................................74
Skipping the next stop on your route..............................................................................................75
Reordering stops on a route ............................................................................................................75
Report working time
76
About reporting working time .........................................................................................................76
Driver identification ..........................................................................................................................76
3
How to report working time .............................................................................................................76
Working time buttons .................................................................................................................77
Turning on/off the Driver Terminal ..................................................................................................77
Using the logbook
78
Change logbook mode .....................................................................................................................78
Logbook buttons .........................................................................................................................78
Orders
79
About orders.....................................................................................................................................79
Order state buttons .....................................................................................................................79
Working on orders ...........................................................................................................................80
Sending order status messages ......................................................................................................80
Suspend and change orders ............................................................................................................80
Switch to another order ...................................................................................................................81
Cancel orders ....................................................................................................................................81
Messages
82
About messages ...............................................................................................................................82
Dealing with messages ....................................................................................................................82
Sending messages ...........................................................................................................................82
OptiDrive
83
About OptiDrive................................................................................................................................83
Trip Results .......................................................................................................................................83
Performance Trends .........................................................................................................................85
Considerations
87
Considerations ..................................................................................................................................87
My Routes
88
About My Routes..............................................................................................................................88
Saving a route ..................................................................................................................................88
Navigating using a saved route .......................................................................................................89
Adding a stop to a saved route using the map ...............................................................................90
Deleting a route or a track from My Routes ....................................................................................91
Voice control (Speak & Go)
92
About voice control ..........................................................................................................................92
Starting voice control .......................................................................................................................92
Making your own wake-up phrase ..................................................................................................92
The voice control screen..................................................................................................................93
Some tips for using voice control ...................................................................................................94
What you can use voice control for ................................................................................................94
4
Saying commands in different ways ...............................................................................................95
Entering an address using voice control .........................................................................................95
Going home using voice control .....................................................................................................96
Going to a POI using voice control ..................................................................................................96
Changing a setting using voice control ...........................................................................................97
Map Share
98
About Map Share .............................................................................................................................98
Creating a map change report .........................................................................................................98
Creating a map change report from a marked location .................................................................99
Types of map change .....................................................................................................................100
Safety Cameras
103
About safety cameras ....................................................................................................................103
Crossing into another area or country ..........................................................................................103
Safety camera warnings ................................................................................................................103
Changing the way you are warned................................................................................................105
Reporting a new safety camera .....................................................................................................105
Confirm or remove a speed trap ...................................................................................................106
Updating locations for cameras and hazards ...............................................................................106
Danger Zones
107
About danger zones and risk zones ..............................................................................................107
Crossing into another area or country ..........................................................................................107
Danger zone and risk zone warnings ............................................................................................108
Changing the way you are warned................................................................................................108
Reporting a risk zone ......................................................................................................................109
Updating locations for danger zones and risk zones....................................................................110
My Places
111
About My Places.............................................................................................................................111
Setting your home and work locations .........................................................................................111
Changing your home location .......................................................................................................112
Adding a location from My Places ................................................................................................113
Add a location to My Places from the map ...................................................................................113
Adding a location to My Places using search ...............................................................................114
Adding a location to My Places by marking .................................................................................114
Deleting a recent destination from My Places ..............................................................................114
Deleting a location from My Places ...............................................................................................115
Custom POIs
116
Installing custom POIs....................................................................................................................116
Settings
117
Driver & Vehicle ..............................................................................................................................117
5
Driver .........................................................................................................................................117
Vehicle .......................................................................................................................................117
Profile .........................................................................................................................................117
License Plate ..............................................................................................................................118
Mileometer ................................................................................................................................118
WEBFLEET Messaging ...................................................................................................................118
Appearance.....................................................................................................................................119
Display .......................................................................................................................................120
Route Bar ...................................................................................................................................120
Guidance view ...........................................................................................................................122
Automatic Zoom .......................................................................................................................122
Voices..............................................................................................................................................123
Voice Control ..................................................................................................................................124
Maps ...............................................................................................................................................124
Route Planning ...............................................................................................................................125
Sounds and Warnings ....................................................................................................................126
Warning type .............................................................................................................................126
Cameras .....................................................................................................................................126
Hazards ......................................................................................................................................126
Screen touch sounds ................................................................................................................127
Read traffic warnings out loud..................................................................................................127
Language and Units .......................................................................................................................127
System ............................................................................................................................................128
Getting Help
130
Help .................................................................................................................................................130
Product certification
131
Finding product certification information on your device ............................................................131
Updating using MyDrive Connect
132
About MyDrive ...............................................................................................................................132
About MyDrive Connect ................................................................................................................132
Setting up MyDrive ........................................................................................................................132
Addendum
134
TomTom Telematics Limited Warranty
143
Copyright notices
146
6
Read me first
IMPORTANT — To avoid any malfunction or damage, carefully read these instructions before
turning on and using this device. Keep this document for future reference.
7
What's new
Version 15.500
Avoid part of route
You can now select specific sections of your route to avoid. Access this option by going to Current
Route -> Avoid Part of Route and selecting one of the route sections. The route is then recalculated avoiding this specific section. If you want to avoid multiple sections of your route, you can
just repeat the steps above.
To learn more, go to The Current Route Menu in this guide.
See previews of specific sections of your route
Know where your device is taking you in detail. When you go to Current Route -> Show
instructions you can now select each instruction and see a preview of that specific section of the
route on the map.
To learn more, go to The Current Route Menu in this guide.
Select a faster alternative route simply by steering
When you approach a faster alternative route you now get an additional warning in the route bar
and you can see the alternative route clearly in the guidance or map views. You no longer need to
tap Yes in the route bar to accept the faster route. Simply steer towards the suggested alternative
when you approach it and your device selects it.
To learn more, go to About TomTom Traffic in this guide.
New voice command: “Find alternative”
Say “Find alternative” and your TomTom PRO will immediately plan and present two alternative
routes to your current destination. Voice control needs to be activated in Settings.
To learn more, go to Voice control in this guide.
New interface language: Russian
Your TomTom device now supports the Russian language. You can select it from Settings ->
Language and Units.
Improved arrival announcement
Your device will now clearly communicate the full address and house number when you are close
to arriving at your destination. The improved arrival announcement will be displayed on the
screen and also read out to you via the device speakers.
The Show Instructions button shows you a list of turn-by-turn text instructions for your planned
route, now including the full address and house number of your destination and any stops on your
route.
To learn more go to The Current Route menu in this guide.
8
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
9
Welcome to navigation with TomTom
This Reference Guide explains all you need to know about your new TomTom PRO Driver
Terminal.
If you want a quick read of the essentials, we recommend that you read the Get going chapter.
This covers installation, switching on, setting up and planning your first route.
For information about what you see on the device itself, go to:

What's on the screen

Using gestures
Tip: There are also frequently asked questions (FAQs) at telematics.tomtom.com/support.
Select your product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new Driver Terminal!
10
Get going
Installing in your car
Use the supplied mount to install your TomTom PRO in your vehicle. Read the instructions about
positioning your device before you install your PRO.
To install your PRO, do the following:
1. Connect the supplied USB cable to the mount. If the mount is integrated into your PRO,
connect the USB cable to the device.
Note: Use ONLY the USB cable supplied with your PRO. Other USB cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your
TomTom PRO.
Tip: If the mount is integrated into your PRO, you can easily change the rotation of your
device. Push the button on the back of the device to release the mount, then slide the mount
out. Insert it back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windshield are clean and dry.
5. Press the suction cup of the mount firmly against your windshield.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your PRO, place your PRO in the mount, making sure that
it clicks into place.
Dashboard mount disks are available as part of a range of accessories for your PRO. For more
information, go to telematics.tomtom.com/accessories.
Positioning the device
Be careful where you install your PRO. The PRO shouldn't block or interfere with any of the
following:

Your view of the road.

The controls in your vehicle.

Your rearview mirrors.

The airbags.
You should be able to reach your PRO easily without leaning or stretching. In a car, you can attach
your PRO to the windshield or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.
11
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
When your device is connected to WEBFLEET, it can be configured to ask you to report working
times or trip modes when you turn it on/off.
Putting your device to sleep
To put your navigation device to sleep, press the On/Off button and then release it.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn
Off buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it
is removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:

Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.

Press and hold the On/Off button for more than 5 seconds until the device switches off.
Safety Notice
Some navigation devices contain a GSM/GPRS module which can interfere with electrical devices
such as cardiac pacemakers, hearing aids and aviation equipment.
Interference with these devices may endanger the health or life of you or others.
If your device includes a GSM/GPRS module, do not use it near unprotected electrical units or in
areas where the use of mobile telephones is prohibited, such as hospitals and aircraft.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom PRO, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom PRO, it may need a few minutes to determine your position. In
the future, your position will be found much faster.
To ensure good satellite reception, use your PRO outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
12
If you have a TomTom LINK device installed in your vehicle, we recommend that you connect
your TomTom PRO device to the TomTom LINK installed in your car and retrieve the GPS signal
from the LINK device.
Important: Connecting to your TomTom LINK device will help your TomTom PRO find your GPS
position faster.
Connecting to LINK and WEBFLEET
The following information applies when you want to connect your TomTom PRO 7xxx to a
TomTom LINK. To connect your TomTom PRO 5xxx to WEBFLEET, read Connecting to
WEBFLEET.
Connect your TomTom PRO device to your TomTom LINK to fully benefit from WEBFLEET.
1. Make sure that the LINK is connected to power and has a mobile network connection (see
TomTom LINK Installation Guide).
2. Turn on your PRO device.
3. Tap the Main Menu button in the lower left corner.
4. Tap WEBFLEET.
You are asked to start the activation process. After you have started the activation process
your PRO device searches for Bluetooth devices.
5. Select your LINK from the list.
The name starts with LINK followed by the serial number of your LINK or the license plate
number of your vehicle. You can find the serial number on the outside of your LINK.
6. Enter the activation code found in your WEBFLEET contract confirmation, and tap the arrow
button.
If you have properly connected the two devices, you receive a welcome message from WEBFLEET
confirming the activation. In the future the connection is established automatically.
To check the connection status between the two devices, bring up the Main Menu. Then tap
Settings, then tap Help and select WEBFLEET connection status from the list.
Connecting to WEBFLEET
The following information applies when you want to connect your TomTom PRO 5xxx to
WEBFLEET. To connect your TomTom PRO 7xxx to a LINK, read Connecting to LINK and
WEBFLEET.
Activate your PRO to fully enjoy the benefits of WEBFLEET.
When you first switch on your PRO device, you are asked to activate it. You can do this immediately or at a later time.
1. Turn on your PRO device.
2. Tap the Main Menu button in the lower left corner.
3. Tap WEBFLEET.
You are asked to start the activation process.
4. Enter the Activation Code, found in your WEBFLEET contract confirmation.
5. Select your subscription from the list.
13
6. Enter a name for your device.
Your device is labeled in WEBFLEET with this name.
If you have successfully activated your PRO device, you receive a welcome message from
WEBFLEET confirming the activation. In future the connection is established automatically.
To check the connection status between the PRO and the TomTom WEBFLEET online service, tap
the Connection status button in the WEBFLEET panel on the left on your navigation device.
Sending information to TomTom
When you first start navigating or you have reset your PRO, your PRO asks for permission to
collect some information about your use of the navigation device. The information is stored on
your PRO until we retrieve it. We use it anonymously to improve our products and services. If you
use our services, we will also use your location information to deliver the services to you.
You can change whether you send this information to us at any time by doing the following:
1. In the Main Menu, select Settings.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order
to receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at telematics.tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
You can use a memory card as extra storage space to add extra maps to your device. Maps can
be purchased from telematics.tomtom.com. You can also store custom POIs to show in the Point
of Interest list on your PRO device. You can also use a memory card to perform software and map
updates. For more information contact your TomTom Telematics partner.
Device not starting
In rare cases, your TomTom PRO may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your PRO to the car
charger. It can take 3 - 5 hours to fully charge the battery, depending on the type of device.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your PRO begins to restart.
14
Charging your device
The battery in your TomTom PRO charges when you connect it to the car charger, to your
computer or to a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to some
TomTom services when the battery level is low or critical. When the battery is empty, your PRO
goes into sleep mode.
Note: Use ONLY the USB cable supplied with your PRO. Other USB cables may not work.
Caring for your PRO
It is important to take care of your device:

Do not open the casing of your device under any circumstances. Doing so may be dangerous
and will void the warranty.

Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
Getting help
You can get further help by going to telematics.tomtom.com/support.
For warranty and privacy information, go to tomtom.com/legal.
15
What's on the screen
The map view
The map view is shown when you have no planned route. Your actual location is shown as soon
as your PRO has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can
move around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive, including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route, the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
16
1. WEBFLEET panel. The WEBFLEET panel is shown when you are using the WEBFLEET fleet
management solution.
2. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the center.
3. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to show you
your current driving direction, with north being up.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your PRO cannot find your location using GPS or other methods, the symbol appears
gray.
5. Zoom buttons. Select the zoom buttons to zoom in and out.
6. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the drive button to plan a route to the location.
7. Main Menu button. Select the button to open the Main Menu.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom PRO has TomTom Traffic.
9. Map symbols. Symbols are used on the map to show your destination and your saved places:

Your destination.

Your home location. You can set your home location in My Places.

A stop on your route.

A location saved in My Places.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
10. Green Speed advice for eco-friendly driving.
Note: Green speed advice is only available if your TomTom PRO is connected to a TomTom
LINK 5xx/4xx device that is connected to a TomTom ecoPLUS/LINK 105.
11. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
12. Safety cameras on your route. Select a safety camera to display information about that
camera.
13. Route bar. The route bar is shown when you have planned a route.
17
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route,
including 3D buildings in some cities.
Note: 3D buildings in guidance view are not available in all countries and only available in
selected cities.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your PRO starts after sleeping and you have a route planned, you are shown the guidance
view with your current location.
1. WEBFLEET panel. The WEBFLEET panel is shown when you are using the WEBFLEET fleet
management solution.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to show
your current compass bearing relative to north, with north being up
3. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
18
4. Instruction panel. This panel shows the following information:

The direction of your next turn.

The distance to your next turn.

The name of the next road on your route.

Lane guidance at some junctions.
5. Route symbols. Symbols are used on your route to show your starting location, your stops,
and your destination.
6. Main Menu button. Select the button to show the Main Menu.
7. Speed panel. This panel shows the following information:

The speed limit at your location.

Your current speed. If you drive more than 3 mph (5 km/h) over the speed limit the speed
panel turns red. If you drive less than 3 mph (5 km/h) over the speed limit the speed panel
turns orange.

The name of the street you are driving on.

Green speed advice for the optimal speed to save fuel.
Note: Green speed advice only available if your TomTom PRO is connected to a TomTom
LINK 5xx/4xx device that is connected to a TomTom ecoPLUS/LINK 105.
8. Current location. This symbol shows your current location. Select the symbol or the speed
panel to open the quick menu.
Note: If your PRO cannot find your location the symbol appears gray.
9. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The WEBFLEET panel
The WEBFLEET panel is shown when you are using the WEBFLEET fleet management solution. It
shows the following.
19
1. Active Driver Feedback and advice on safe and eco-friendly or fuel efficient driving. Tap this
button to see statistics on how fuel efficient you were driving or on how safe and eco-friendly
you are currently driving.
2. Your current working state or logbook mode. Tap this button to report working time or change
the logbook mode.
3. The current order state. Tap this button to report progress on your current order.
4. Your orders. It shows the number of new and unread orders. Tap this button to bring up the
list of all orders.
5. Your messages. It shows the number of new and unread messages. Tap this button to bring
up the list of messages.
Connection status. Tap this button to bring up the connection status view. This button is shown
when your PRO has lost connection to WEBFLEET.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
20
The arrival information panel shows the following information:

The estimated time that you will arrive at your destination.

The length of time to drive to the destination from your current
location.

A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information
panel.
Traffic status - if your PRO isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
Active Driver Feedback and advice — if you are idling, braking hard or
cornering too fast, an alert is shown. Advice to shift up or to coast* are
shown to let you drive more eco-friendly.
Note: Active driver feedback and advice are only available if your
TomTom PRO is connected to a TomTom LINK 5xx/4xx/3xx that is
connected to a TomTom ecoPLUS/LINK 105.
* Coasting means keeping the car moving, without accelerating while
the car remains in gear. You should not travel while the car is out of
gear or with the clutch depressed. This is dangerous as it reduces
driver control.
The bar uses symbols to show the following information:

The next two stops on your route.

Gas stations that are directly on your route.

TomTom Traffic including heavy rain or snow.

TomTom Safety Cameras and Danger Zones.

Rest stops directly on your route.

Coasting areas before exits, intersections, rotaries and areas with
lower speed limits.
Note: Coasting areas are only shown if your TomTom PRO is
connected to a TomTom LINK 5xx/4xx device that is connected to
a TomTom ecoPLUS/LINK 105.
Coasting means keeping the car moving, without accelerating
while the car remains in gear. You should not travel while the car
is out of gear or with the clutch depressed. This is dangerous as it
reduces driver control.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
21
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a safety camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on
the route bar to show each symbol separately. You can then select a
symbol.
The total time delay due to traffic jams and other incidents on your
route, including information provided by IQ Routes, is shown above the
symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you turn the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.

For remaining distances longer than 31 miles (50 km), only the next 31 miles (50 km) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.

For remaining distances between 6 miles (10 km) and 31 miles (50 km), the complete distance
is shown. The destination icon is shown fixed at the top of the route bar.

For remaining distances of less than 6 miles (10 km) the complete distance is shown. The
destination icon moves down toward the chevron symbol as you get closer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the
following examples:

A remaining distance of 31 miles (50 km) on the route bar is split into 21 miles (34 km) at the
top and 9 miles (16 km) on the bottom.

A remaining distance of 6 miles (10 km) on the route bar is split into 4 miles (6.6 km) at the top
and 2 miles (3.3 km) on the bottom.
The route bar is constantly updated as you drive.
22
The wide route bar
The wide route bar is shown when you have planned a route and you have changed the settings
for Route Information. As the standard route bar, it has an arrival panel at the top and a bar with
symbols underneath, and gives you Active Driver Feedback when you steer or brake harshly and it
gives advice to shift up and coast to drive more eco-friendly, to let you improve your driving style.
You can check how your driving style has developed over time in the OptiDrive menu. The wide
route bar additionally shows fuel consumption information at the top and shows other additional
information for your planned route.
Important: To see the standard route bar showing less route information, change the setting for
Route Information.
The arrival information panel with the wide route bar shows the following information in addition
to what the standard route bar shows:

The amount of fuel you are currently using.

The difference between your current fuel consumption and the reference fuel consumption
value defined in WEBFLEET. If you are using more or less fuel than defined in WEBFLEET the
difference value appears in red or green.

Other route information that you can select to show.
Active Driver Feedback and advice
About Active Driver Feedback and advice
Your TomTom PRO helps you to improve your driving behavior. The symbols for Active Driver
Feedback and advice in the WEBFLEET panel and the route bar in the map and guidance views
show real-time advice and alerts to remind you to drive in a safer and more eco-friendly way.
23
Driving performance indicators in the WEBFLEET panel
You require a TomTom LINK 105/ecoPLUS and LINK 4xx/5xx installed in your vehicle.
In the Settings select Show indicator for actual driving style. In the map or guidance view in the
WEBFLEET panel, the symbols below will be shown to give you immediate feedback on how
eco-friendly and safely you are currently driving.
The following symbols represent the average performance for your current and last trip
respectively across all considered key performance indicators.
Excellent
Good
Satisfactory
Poor
Very poor
No information available - this icon is shown when there is no TomTom
LINK 105/ecoPLUS connected.
Tap these buttons to show an overview of your driving performance per individual key performance indicator for the current and last trip respectively.
Fuel consumption indicators in the WEBFLEET panel
You require a TomTom LINK 105/ecoPLUS and LINK 4xx/5xx installed in your vehicle.
In the Settings menu select Appearance and then select Show indicator for current fuel
consumption in the WEBFLEET panel to give you immediate feedback on how fuel efficient you
are driving with the help of the following icons.
Note: In the Settings menu you can define the appearance of the icons to either show the
current or the average fuel consumption.
24
Very efficient fuel use - this icon is shown when you are currently using
less fuel than the average value for your vehicle.
Efficient fuel use - this icon is shown when you are currently using as
much fuel as the average value for your vehicle.
Moderate fuel use - this icon is shown when you are currently using
slightly more fuel than the average value for your vehicle.
Inefficient fuel use - this icon is shown when you are currently using
significantly more fuel than the average value for your vehicle.
No fuel consumption information available - this icon is shown when
there is no TomTom LINK 105/ecoPLUS connected.
Average fuel use - this icon is shown when you tap the current fuel
consumption button. It shows your fuel use on average for the whole
trip.
To see the symbols for average fuel consumption, go to the Settings
menu, tap Appearance and select Show indicator for average fuel
consumption.
No fuel consumption information available - this icon is shown when
there is no TomTom LINK 105/ecoPLUS connected.
These icons indicate your fuel efficiency measured against an average value which is configured
by the dispatcher.
Tap the fuel efficiency buttons to see statistical information about your driving safety and fuel
consumption.
Alerts and advice in the route bar
You require a TomTom LINK 105/ecoPLUS and LINK 4xx/5xx installed in your vehicle.
The following alerts and advice are shown in the route bar.
25
Harsh braking - you are breaking too hard. The number of red squares
indicate the severity of the driving event.
Harsh steering - you are cornering too fast. The number of red squares
indicate the severity of the driving event.
Idling - the vehicle has been standing still with the engine running for
longer than five minutes.
Coast - you are approaching a crossing, an exit or a rotary. Release the
accelerator to start coasting* and drive more eco-friendly.
* Coasting means keeping the car moving, without accelerating while
the car remains in gear. You should not travel while the car is out of
gear or with the clutch depressed. This is dangerous as it reduces
driver control.
Shift up - you are not driving in the optimal gear. Shift up to protect the
environment by saving fuel and carbon emissions.
Note: Tap the X-button to hide the alert or advice and show the route bar again.
Working time buttons
You can report your working hours by using the following buttons.
Start to work
Take a break
Finish work
Logbook buttons
You can change the logbook mode by using the following buttons.
Business
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Commute
Private
Order state buttons
You can report the working progress on an order by using the following buttons.
Order started
Arrived at destination
Work started
Work finished
Departure from destination
Order finished
Delivery started / Pickup finished
Delivery finished / Pickup started
Connection status button
The following icon shows that your PRO device is not connected to WEBFLEET. By tapping this
icon you can bring up the connection status view. The connection status view shows detailed
information about the connectivity of your device to mobile networks, WEBFLEET, the TomTom
LINK 4xx/5xx and more.
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Not connected
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:

Mark a location

Report a new safety camera

Change a speed limit

Avoid a blocked road

See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Drive Home
Select this button to drive to your home location. If this button is not
included in your main menu, go to My Places to set up your home
location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your main menu, go to My Places to set up your work
location.
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Recent Destination
My Places
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Select this button to show your saved places.
Current route /
Current Track
Select this button to clear or change your planned route.
Working Times
Select this button to report working times to the office.
Logbook
Either Logbook or Working Times is shown depending on the
configuration in WEBFLEET.
Select this button to report the mode of your trip to the office to keep a
logbook.
Either Logbook or Working Times is shown depending on the
configuration in WEBFLEET.
Orders
Select this button to view the list of orders that are assigned to you and
to start working on orders.
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Messages
Select this button to find a list of messages that you have received from
the office, to reply to these messages, or send new messages.
OptiDrive
Select this button to find tips and tricks for eco-friendly and safe driving
and statistics about your overall performance on driving performance
and the individual key performance indicators.
Report Safety
Camera
Select this button to report a safety camera.
My Routes
Select this button to show your saved routes.
Parking
Select this button to find parking lots/garages.
Gas Station
Voice Recognition
Select this button to find gas stations.
Select this button to start voice recognition.
Tip: You can also say the wake-up phrase to start voice recognition.
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Other buttons
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the navigation buttons:
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains help
for using Voice control if supported by your device, together with other
information about your PRO, for example, map version, device serial
number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection when you use
a smartphone to connect to TomTom services.
This symbol shows the power level of the battery in your device.
This symbol shows that the TomTom Traffic service is active.
This symbol shows that the TomTom Traffic service is not active.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
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This button shows that the display is using night colors. Select the button
to increase the brightness of the screen and display the map in brighter
colors.
This button shows that the display is using day colors. Select the button
to reduce the brightness of the screen and display the map in darker
colors.
When driving at night or when driving through a dark tunnel, it is easier
to view the screen and less distracting for the driver if the brightness of
the screen is dimmed.
Tip: Your device automatically switches between day and night colors
depending on the time of day. To turn off this feature, select Appearance in the Settings menu and turn off Switch to night colors when
dark.
Select this button to refresh your screen.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If
the voice instructions are turned off, the volume control will still change the volume of the
warnings.
Using gestures
You use gestures to control your PRO.
This Reference Guide explains which gestures to use throughout the guide but here is a complete
list of all the gestures you can use.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
32
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a long distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than one half second.
Example of when to use this: Opening the pop-up menu for a place on
the map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to
zoom in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available on your PRO, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Tip: To open a pop-up menu for an item on the map, select and hold
the item until the menu opens.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make
the text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button at the far right of the Main Menu.
The menu button is shown with left and right arrows.
33
3. Press the left or right arrow on the menu button to move the button to a new position in the
menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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Traffic
About TomTom Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions and the weather.
Your TomTom PRO regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your PRO will offer to
replan your route to try and avoid any delays.
To get TomTom services on your PRO, you must first connect your Driver Terminal.
Note: PRO devices using a WEBFLEET connection to access TomTom services require a
subscription that supports LIVE services.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region,
go to tomtom.com/services.
About RDS-TMC
The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a
radio signal and is available free of charge in many countries.
TMC is not a TomTom service, but is available when using the TomTom RDS-TMC Traffic
Receiver.
Note: The RDS-TMC receiver is not available in all countries.
TomTom is not responsible for the availability or quality of traffic information provided by the
Traffic Message Channel.
The Traffic Message Channel (TMC) is not available in all countries. To check the availability of
TMC services in your country, go to tomtom.com/5826.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
35
The arrival information panel shows the following information:

The estimated time that you will arrive at your destination.

The length of time to drive to the destination from your current
location.

A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information
panel.
Traffic status - if your PRO isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
Active Driver Feedback and advice — if you are idling, braking hard or
cornering too fast, an alert is shown. Advice to shift up or to coast* are
shown to let you drive more eco-friendly.
Note: Active driver feedback and advice are only available if your
TomTom PRO is connected to a TomTom LINK 5xx/4xx/3xx that is
connected to a TomTom ecoPLUS/LINK 105.
* Coasting means keeping the car moving, without accelerating while
the car remains in gear. You should not travel while the car is out of
gear or with the clutch depressed. This is dangerous as it reduces
driver control.
The bar uses symbols to show the following information:

The next two stops on your route.

Gas stations that are directly on your route.

TomTom Traffic including heavy rain or snow.

TomTom Safety Cameras and Danger Zones.

Rest stops directly on your route.

Coasting areas before exits, intersections, rotaries and areas with
lower speed limits.
Note: Coasting areas are only shown if your TomTom PRO is
connected to a TomTom LINK 5xx/4xx device that is connected to
a TomTom ecoPLUS/LINK 105.
Coasting means keeping the car moving, without accelerating
while the car remains in gear. You should not travel while the car
is out of gear or with the clutch depressed. This is dangerous as it
reduces driver control.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
36
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a safety camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on
the route bar to show each symbol separately. You can then select a
symbol.
The total time delay due to traffic jams and other incidents on your
route, including information provided by IQ Routes, is shown above the
symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you turn the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap, the highest priority
incident is shown. For example, a roadblock is higher priority than road work or a closed lane.
Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
37
A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 5 minutes.
The color of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
Tip: You see weather symbols on the map if there is bad weather such as heavy rain or
snow.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side
of the map.
The route bar tells you about traffic delays while you are driving, using symbols to show you
where each traffic incident is located on your route.
Note: If your PRO isn't receiving any traffic information, a symbol showing traffic with a cross
appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
To get more information about an incident, select an incident in the route bar. The map opens
zoomed in on the incident and an information panel opens showing detailed information about the
traffic incident.
The information shown includes:

The type of traffic incident – general, accident, roadwork, lane closure or weather such as
heavy rain or snow.

The severity of the incident - slow traffic, traffic lining up or stationary traffic.

The delay time.

The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
Traffic incidents and weather warnings are shown in the map view and in the route bar.
Traffic incident symbols:
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Stationary traffic
Traffic lining up
Slow traffic
Unknown accident
Unknown incident
Road work
Lane closure
Roadblock
Weather symbols:
Wind
Rain
Fog
Snow
Ice
Advanced Lane Guidance
Note: Lane guidance is not available for all intersections or in all countries.
Advanced Lane Guidance helps you prepare for highway exits and junctions by showing the
correct driving lane for your planned route.
39
As you approach an exit or junction, the lane you need is shown on the screen and in the
instruction panel.
Tip: To close the lane image, select anywhere on the screen.
To turn lane images off, select the Settings button in the Main Menu, then select Appearance.
Turn off the Show previews of highway exits setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed
limit near schools decrease to 40 km/h or 25 mph in the morning from 08:00 a.m. - 09:00 a.m. and
in the afternoon from 3:00 p.m. - 4:00 p.m. Where possible, the speed limit shown in the speed
panel changes to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits
are not shown in the speed panel. The speed shown in the speed panel is the maximum speed
limit allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey
the actual speed limit for the road you are on and the conditions you are driving in.
40
Using Quick Search
About search
You use search to find a wide range of places and then navigate to them. You can search for the
following:

A specific address, for example, type in 123 Oxford Street, London.

A partial address, for example, type in Oxford st Lon.

A type of place, for example, type in gas station or restaurant.

A place by name, for example, type in Starbucks.

A ZIP code, for example, type in W1D 1LL for Oxford Street, London.

A city to navigate to a city center, for example, type in London.

A POI (Point of Interest) near your current location, for example, type in restaurant near me.

A mapcode, for example, type in WH6SL.TR10

Latitude and longitude coordinates, for example, type in:
N 40°43′53″
W 73°59′49″.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postal
code, then leave a space and then type in the house number. For example, 1017CT 35. For
other countries, postcodes are area-based and will give you a list of matching cities, towns, and
streets in your search results.
Planning a route to a POI using search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
41
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria."
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example along the route or in a city.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
42
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
7. To plan a route to this destination, select Drive/Ride, depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
43
Entering search terms
Select Search in the Main Menu to start searching for addresses and POIs. The search screen
opens showing the keyboard and the following buttons:
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search.
You can search the whole of the current map, a specific area such as a town or city, or near
your destination. Select this button to change the type of search to any of the following:
Whole map
Select this option to search the whole of your current map with no
limit to the search radius. Your current location is the center of the
search. The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search center. The results are ranked by distance.
44
In town or city
Select this option to use a town or city as the center for your search.
You need to enter the town or city name using the keyboard. When
you have selected the town or city from the results list, you can
search for an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, gas
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use
your destination as the center for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the
general keyboard.
6. Keyboard layout button.
Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard
layouts. Press and hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard.
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places
are shown in the right-hand column. Recent destinations and saved places are also shown in your
search results.
Tip: To see more results, hide the keyboard or scroll down the results list.
45
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
When you select an address from the list of search results, you can choose to show it on the map,
add a crossroad or plan a route to that chosen location. To get an exact address you can add the
house number.
If you show the result on the map, you can use the pop-up menu to add the location to My Places.
If a route is already planned, you can add the location to your current route.
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Note: The best search results are shown on the map. When you zoom in, the lower ranked
search results are gradually shown.
About ZIP codes
When searching using a ZIP code, your results depend on the type of ZIP code used in the country
that you are searching in.
The following types of ZIP codes are used:

ZIP codes that navigate you to a street or part of a street.

ZIP codes that navigate you to an area comprising, for example, a single town, several towns
in a rural area, or a district in a large city.
ZIP codes for streets
Countries such as the Netherlands and the United Kingdom use this type of ZIP code. When you
search using this type of ZIP code, enter the ZIP code, then leave a space and then optionally enter
the house number. For example, "1017CT 35." Your device then plans a route to a specific house
or building on a specific street.
ZIP codes for areas
Countries such as Germany, France, and Belgium use this type of ZIP code. If you search using a
ZIP code for an area, your results include all the streets in a city district, the whole town, or the
villages within that ZIP code.
You may get results from multiple countries if you enter a ZIP code for an area.
Note: If you search using a ZIP code for an area, you will not get a specific address in your
results.
This type of ZIP code is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the ZIP code for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postal code for an area and select the
city center you're searching for from the results.
About mapcodes
In countries where roads and houses have no names or addresses, you can use a mapcode
instead. A mapcode represents a location.
Every location on Earth, including those in the sea, like islands and oil rigs, can be represented by
a mapcode. Mapcodes are short, and easy to recognize, remember and communicate. They are
precise to a few meters, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can
choose a location that you want to associate with your address, for example, the main entrance or
the entrance to a parking lot.
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List of POI type icons
Legal and financial services
Court house
ATM
Legal - Attorneys
Bank
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Campground
Economy chain hotel
Emergency services
Hospital or clinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Gas station
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Parking garage
Car wash
Car dealer
Vehicle inspection center
Rental car facility
Electric/hybrid car
charging point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping center
Beauty services
Tourist information office
Shop
College or university
School
Library
Convention center
Casino
Winery
Education
Leisure
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Theater
Tourist attraction
Movie Theater
Zoo
Concert hall
Amusement park
Museum
Exhibition center
Opera
Cultural center
Nightlife
Leisure center
Children's Farm
Sport
Sports Park
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports center
Stadium
Golf course
Religion
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Church
Place of worship
Railroad station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
ZIP code
Travel
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City center
Toll plaza
Electric/hybrid car
charging stations
Rest area
Truck stop
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Planning a route
Planning a route to an address using search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for an address, town, city, postal code or mapcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postal
code, then leave a space and then type in the house number. For example, 1017CT 35. For
other countries, postcodes are area-based and will give you a list of matching cities, towns,
and streets in your search results.
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Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns.
You can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number, or you can select Drive/Ride to drive to the nearest house number.
7. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a city center
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city center using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or ZIP code.
Tip: To search for a specific city you can use the city's ZIP code or the country. For example,
searching for New York will return many results. If you search for New York 10001 or New
York, NY then that city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns.
You can continue typing or select a suggestion.
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Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select the city in the left-hand column.
The city name is shown in the right side of the search input box, and the city center POI is
shown below in the right-hand column.
6. Select the city center POI.
The city center location is shown on the map.
7. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
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Planning a route to a POI using search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria."
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example along the route or in a city.
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4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
7. To plan a route to this destination, select Drive/Ride, depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
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Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the
screen for about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride, depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
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A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride, depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using coordinates
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Select the type of search button to the right of the search box.
4. Select Latitude Longitude.
5. Type in your pair of coordinates. You can enter any of these coordinate types:

Decimal values, for example:
N 40.77000
40.77000
W -73.96855
-73.96855
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude. For locations west of the 0 meridian and locations south of the equator, use a minus
sign (-) before the coordinate.

Degrees, minutes and seconds, for example:
N 40°43′53″

W 73°59′49″.
GPS standard coordinates, for example:
N 40.77000
W -73.96855
Note: The bar below the coordinates turns red if you enter coordinates that are not recognized by your PRO.
6. As you type in the coordinates, suggestions are shown based on what you have entered. You
can continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
7. Select a suggestion for your destination.
The location is shown on the map.
8. To plan a route to this destination, select Drive/Ride, depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using a mapcode
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Type in your mapcode. You can enter any of these mapcode types:

International, for example, WH6SL.TR10.

Country-specific, for example, GBR 8MH.51.

Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR.
Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK.
See About mapcodes for information on how to get a mapcode for a location.
4. As you type in the mapcode, suggestions are shown based on what you have entered. You
can continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a suggestion for your destination.
6. To plan a route to this destination, select Drive/Ride, depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Finding an alternative route
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find an alternative route, do the following:
1. Plan a route as usual.
2. On the map view, select the route itself.
3. Select the pop-up menu button to open the menu.
4. Select Alternative Route and then select Find alternative.
Up to three alternative routes are shown on the map view. Each alternative route shows the
difference in travel time in a balloon.
5. Select your chosen route by tapping on the time balloon.
6. Select Let's go.
7. Guidance to your destination begins. As soon as you start driving, the guidance view is shown
automatically.
Note: You can also find alternative routes by selecting Current Route in the main menu,
followed by Find Alternative.
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My
Routes list.
To plan a route in advance, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
Tip: If you don't want to use search to choose your starting point and destination, go to the
map view and press and hold to select a location.
3. Use the keyboard to enter the name of the location you want to use as a starting point.
4. Select an address or POI suggestion.
5. Select Show on Map.
6. Select the pop-up menu button.
A pop-up menu shows a list of options.
7. Select Use as Starting Point.
8. Repeat the search steps to choose your destination, and then select Drive/Ride in the pop-up
menu.
Your route is planned using your chosen starting point and destination. The estimated trip
time is shown at the top of the route bar.
Tip: Stops, POIs, Places and the destination can all be selected as starting points using their
pop-up menus.
Tip: You can save the route in My Routes.
9. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving,
the guidance view is shown automatically.
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Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting
point is removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a parking lot
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a parking lot, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Parking.
The map opens showing the locations of parking lots.
If a route is planned, the map shows parking lots near your destination. If a route isn't planned,
the map shows parking lots near your current location.
You can change the screen to show a list of parking lots by pressing this button:
You can select a parking lot from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a parking lot from the map or the list.
A pop-up menu opens on the map showing the name of the parking lot.
4. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a parking lot as a stop on your route by using the pop-up menu.
Finding a gas station
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To find a gas station, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Gas Station.
The map opens showing the locations of gas stations.
If a route is planned, the map shows gas stations along your route. If a route isn't planned, the
map shows gas stations near your current location.
You can change the screen to show a list of gas stations by pressing this button:
You can select a gas station from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box.
You can then change where the search is carried out, for example, to search near you or the
whole map.
3. Select a gas station from the map or the list.
A pop-up menu opens on the map showing the name of the gas station.
4. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: You can add a gas station as a stop on your route by using the pop-up menu. A gas
station that is a stop on your route has a blue icon.
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Changing your route
The Current Route menu
When you have planned a route or track, select the Current Route or Current Track button in the
Main Menu to open the Current Route or Current Track Menu.
The following buttons are available in the menu:
Clear Route / Clear
Track
Select this button to clear the currently planned route or track.
The Current Route Menu closes and you return to the map view.
Skip Next Stop
Select this button to skip the next stop on your route.
Find Alternative
You see this button when you have planned a route. Select this button to
show up to three alternative routes on the map view.
Avoid Blocked Road
Avoid Toll Roads
and More
Show Instructions
Select this button to avoid an unexpected obstacle that is blocking the
road on your route.
Select this button to avoid some types of route features that are on your
currently planned route. These include ferries, toll roads and unpaved
roads.
Select this button to see a list of turn-by-turn text instructions for your
planned route.
The instructions include the following:

Your current location.

Street names.
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
Up to two road numbers shown in road signs whenever available.

An instruction arrow.

An instruction description.

The distance between two consecutive instructions.

Exit number.

The full addresses of stops on your route.
Tip: Select an instruction to see a preview of that section of the route
in the map view.
You can also select the instruction panel in the guidance view to see
turn-by-turn text instructions.
Add Stop to Route
Select this button to add a stop to your currently planned route. You can
also add a stop to your route directly from the map.
Add to My Routes
If you plan a new route that has not already been saved, you see this
button. Select this button to save this route as part of your My Routes
list.
Save Changes to
Route
If you make a change to a My Route, you see this button. Select this
button to save the changes.
Change Route Type
Reorder Stops
Select this button to change the type of route used to plan your route.
Your route will be recalculated using the new route type.
Select this button to see the lists of stops for your current route. You can
then change the order of the stops on your route.
For a route without stops, you can also select this button to reverse your
route.
Drive to Route or
Track
Select Drive to Route to plan a route from your current location to the
starting point of a My Route. The starting point is converted to a stop.
Drive to Track plans a route to the nearest point of the track from your
current position.
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Drive to Starting
Point
On the Current Track menu, select this button to plan a route to the
starting point of the track. The starting point is converted to a stop. For
more information, see Navigating using a track.
Play Route or Track
Preview
Select this button to watch a preview of your planned route or track.
Stop Route or Track
Preview
Select this button to stop the preview of your planned route or track.
Avoiding a blocked road
If there is a blocked road on your route you can change your route to avoid it.
1. In the guidance view, select the current location symbol or the speed panel.
Tip: The speed panel is only shown when you have started driving on your route.
2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may be shown up to two alternatives
depending on the road network between you and your destination.
The new route is shown on the map view with the difference in travel time in a balloon.
Note: It may not be possible to find an alternative route around the blocked road if none
exists.
3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road. As soon as you start driving,
the guidance view is shown automatically.
Avoiding part of a route
If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of
a route to avoid.
1. Select the Main Menu button to open the Main Menu.
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2. Select Current Route.
3. Select Avoid Part of Route.
A screen opens showing a list of the sections that comprise your current route.
4. Select the section of the route that you want to avoid.
A preview shows you the section you have chosen on the map.
5. Select Avoid.
A new route is found that avoids your chosen route section. The new route is shown on the
map view.
Note: It may not be possible to find an alternative route around the route section if none
exists.
Guidance to your destination resumes avoiding your chosen route section. As soon as you
start driving, the guidance view is shown automatically.
Types of route
Select Change Route Type to change the type of route planned to your current destination. Your
route is recalculated using the new route type.
You can select the following types of route:

Fastest route - the fastest route to your destination. Your route is constantly checked taking
into account the traffic conditions.

Shortest route - the shortest route to your destination. This may take much longer than the
fastest route.

Most eco-friendly route - the most fuel-efficient route.

Avoid interstate highways - this type of route avoids all highways.

Winding route - the route with the most turns.
Note: Winding routes are only available for TomTom Rider navigation devices.

Walking route - this type of route is optimized for walking.

Bicycle route - this type of route is optimized for bicycles.
You can set the default route type in the Settings Menu.
Route features
You can choose to avoid some features that are on your currently planned route. You can avoid
the following route features:

Toll Roads
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
Ferries and car shuttle trains

Carpool Lanes

Unpaved Roads
Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and
are not present in every country. To travel on these lanes, you may need to have more than one
person in the car, for example, or the car may need to use environmentally-friendly fuel.
If you choose to avoid a route feature, a new route is planned.
In Route Planning in the Settings Menu, you can set how each route feature is handled when a
new route is planned.
Adding a stop to your route from the current route menu
1. In the Main Menu, select Current Route.
2. Select Add Stop to Route.
The map view is shown.
3. To select a stop, do one of the following steps:

Zoom in on the map, then press and hold to select a location. In the pop-up menu, select
Add to Current Route.

Select Search and search for a location. When you have found a location, select the Add
Stop to Route button.
Your route is recalculated to include your stop.
Adding a stop to your route using the map
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Zoom in on the map, then press and hold to select a location.
3. Select the pop-up menu button.
4. Select Use in Route.
5. Select Add to Current Route.
Your route is recalculated to include your stop.
Deleting a stop from your route
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. In the route bar, press the stop you want to delete.
The map zooms in to the stop and shows a pop-up menu.
Tip: If you select the wrong stop, press the back button to return to the map.
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3. Select Delete This Stop.
The stop is deleted and your route is recalculated.
Skipping the next stop on your route
Tip: To make it easy to quickly skip a stop, move the button Skip Next Stop to the first screen
of the Main Menu.
1. In the Main Menu, select Current Route.
2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.
Reordering stops on a route
1. In the Main Menu, select Current Route.
2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops
are shown.
3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your
destination.
Your route is recalculated with the stops in the changed order.
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Report working time
About reporting working time
You can report the time that you start and finish work, as well as the time you spend taking breaks.
Note: You can either report working time or keep a logbook depending on the configuration in
WEBFLEET.
To report working hours, you must first set your driver name.
Driver identification
To generate personalized work time reports, you need to identify yourself by entering your PIN
code.
Note: Using WEBFLEET, the office can select to have you enter your PIN code each time you
turn on your TomTom PRO.
1. Tap the Main Menu button.
2. Tap the Working times button.
3. Tap Change driver.
4. Select your name from the driver list by tapping it.
5. Enter your four digit PIN code provided by your WEBFLEET administrator, then tap the arrow
button.
Your PIN code is now stored and used for all reports until you change it.
How to report working time
To report the times you spend working to WEBFLEET, do the following:
1. Tap the Main Menu button, then tap Working Times.
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Alternatively, you can tap the button showing the currently selected working state in the
WEBFLEET panel on the left while in map or guidance view.
2. Tap the appropriate button to change your work status.
You can select between Start, Pause and End. When you tap Start, the time you started
working is indicated. To report the start of a break tap Pause. To resume work after a break,
tap Start again. To report the end of your work tap End.
Note: Either Working Times or Logbook is available. These are activated by the office using
WEBFLEET.
Working time buttons
You can report your working hours by using the following buttons.
Start to work
Take a break
Finish work
Turning on/off the Driver Terminal
When you turn on your Driver Terminal, you may be asked to report that you are starting work or
finishing a break. This happens if the last status you reported before switching off was End or
Pause.
When you turn off your Driver Terminal and you have not reported End or Pause, your device
displays a menu with the options End, Pause and Start. You can then report your status to
WEBFLEET before turning off.
Note: The feature that asks you to Report work time transactions is activated by the office
using WEBFLEET.
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Using the logbook
Change logbook mode
You can generate a driver’s logbook with your TomTom PRO. To use this functionality, you need
to adjust the mileometer in the Vehicle Details first. You can do this by tapping Set mileometer in
the Logbook menu.
To change the logbook mode or type of trip, do the following:
1. Tap the Main Menu button, then tap Logbook.
Alternatively, you can tap the button showing the current logbook mode in the WEBFLEET
panel on the left while in map or guidance view.
2. Select the appropriate logbook mode.
Note: Either Working Times or Logbook is available. These are activated by the office using
WEBFLEET.
Logbook buttons
You can change the logbook mode by using the following buttons.
Business
Commute
Private
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Orders
About orders
The office can send service orders, delivery orders, and pick up orders. They are stored on your
TomTom PRO.
You can read and deal with them at any time by tapping the Orders button in the WEBFLEET panel
in the map or guidance view. You can also do this by tapping the Main Menu button and then
tapping Orders.
To recall the order you are working on, tap the button that shows the current status of your order
shown in the WEBFLEET panel in the map or guidance view.
Order state buttons
You can report the working progress on an order by using the following buttons.
Order started
Arrived at destination
Work started
Work finished
Departure from destination
Order finished
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Delivery started / Pickup finished
Delivery finished / Pickup started
Working on orders
To show the complete list of your orders, do the following:
1. Tap the Orders button in the WEBFLEET panel in the map or guidance view to bring up the list
of orders.
2. Select an order from the list. To let the PRO device read the order out loud, tap Read out loud.
Orders can only be read out loud when you have selected a computer voice.
3. To work on this order, tap Start. To cancel the order, tap the pop-up menu button, then tap
Cancel order. You can enter a reason why you want to cancel the order.
If the order contains destination data, you are asked to start navigation.
As soon as you start the order, you can report your current activity. The order view shows you the
current and the next step, and the order details.
To report the next activity, tap Next step.
You can view the history of the current order, cancel, or suspend the current order. For this, tap
the pop-up menu button and select from the list.
Sending order status messages
When you are working on an order, you can send order-related status messages to the office. To
do this, you need to do the following.
1. Tap thebutton that shows the current order status in the WEBFLEET panel in the map or
guidance view to bring up the order you are working on.
Alternatively, tap the Main Menu button in the map or guidance view, then tap Orders and
select the order you are working on from the list.
2. Tap Send Message.
3. Choose a message template from the list.
If you want to add a text to the predefined message, tap the Keyboard button and type your
text.
4. Tap Send to send the message to the office.
Suspend and change orders
You can suspend the order you are currently working on at any time.
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1. Tap the order status button in the WEBFLEET panel or select the order you are working on
from the list of orders.
2. Tap the pop-up menu button.
A list opens.
3. Tap Suspend order from the list.
Switch to another order
You can switch to another order even if you haven't finished the order you are currently working
on.
1. Tap the Orders button in the WEBFLEET panel to bring up the list of orders and select a new
order from the list of orders.
2. Tap Start.
You are asked to suspend the current order to start working on the new order.
3. Tap OK.
You can continue working on the suspended order at any time. To do this, select the suspended
order from the list and tap Resume.
Cancel orders
You can cancel an order at any time. To cancel an order, do the following.
1. Select the order from the list of orders.
2. Tap the pop-up menu button.
A list opens.
3. Tap Cancel order.
You are asked to enter a reason for canceling the order. Then you are asked if you want to
delete the order. To delete the canceled order from the list, tap Delete.
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Messages
About messages
The office can send text messages to you. They are stored on your Driver Terminal. You can read
them at any time by tapping the Messages button in the WEBFLEET panel in the map or guidance
view.
The Messages button in the WEBFLEET panel shows the number of unread messages. Unread
messages are shown in the list with a downward-pointing arrow.
Dealing with messages
To show the list of your messages, do the following:
1. Tap the Messages button in the WEBFLEET panel in the map or guidance view.
Alternatively, tap the Main Menu button in the map or guidance view, then tap Messages.
2. Tap a message in the list.
To let the message be read out loud tap Read out loud.
To reply to this message, tap Reply.
To delete this message, tap Delete.
Sending messages
You can send text messages and predefined messages to the office. Predefined messages must
be defined by the office. You can also add information to a predefined message.
1. Tap the Messages button in the WEBFLEET panel in the map or guidance view to bring up the
list of messages.
Alternatively, tap the Main Menu button in the map or guidance view, then tap Messages.
2. Tap New Message.
3. Tap the Keyboard button to bring up the keyboard and type a new message.
If you want to send a predefined message and possibly add individual text, tap Templates.
Select a template from the list. To add text to the template, tap the Keyboard button and type
the additional message.
4. Tap Send to send the message to the office.
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OptiDrive
About OptiDrive
You require a TomTom LINK 105/ecoPLUS and a LINK 4xx/5xx installed in your vehicle.
OptiDrive helps you to drive safer and more eco-friendly by providing historical and in-trip
statistical information about your driving style and giving background information about your
driving performance.
You need to be logged on as a driver to be able to see statistics on your driving performance.
To show OptiDrive information, tap the Main Menu button in the map or guidance view, then tap
OptiDrive.
In the OptiDrive menu you can choose from the following:
Trip Results - Select this button to find overview and statistics for your
last trip. These give insight into how safe and how fuel efficient you are
driving to help you to improve your driving style.
Performance Trends - See statistics about how safe and eco-friendly you
have driven over time.
Tips & Tricks - Find tips and tricks on several aspects of safe and
eco-friendly driving to learn how to drive safer and more eco-friendly.
Trip Results
In the Trip Results view, the following icons represent the average performance for your current
and last trip respectively across all considered key performance indicators.
Key performance indicators are:

Speeding

Idling

Green Speed

Coasting *

Driving Events
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
Fuel Consumption

Constant Speed

Gear Shifting
* Coasting means keeping the car moving, without accelerating while the car remains in gear.
You should not travel while the car is out of gear or with the clutch depressed. This is dangerous as it reduces driver control.
Your performance per indicator is represented by the following symbols.
Excellent
Good
Satisfactory
Poor
Very poor
Tap the individual key performance indicators in the list to show historical performance
information.
Tap the Trip Statistics button to open the Trip statistics view.
Trip Statistics
You can see detailed statistical information on the following:

Distances driven

Driving time

Average fuel consumption

Fuel consumption

Driving events

Average severity of driving events

Total idling time

Wasted fuel while idling
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To show information about how eco-friendly you are currently driving or have driven during your
last trip, tap the Trip Results button.
To delete the statistical information tap the Reset button.
Performance Trends
In the Performance Trends menu you can see statistics on the development of your individual
driving style. To do so, you have to register as a driver on the Driver Terminal.
In the Performance Trends menu you can select to see statistics across all key performance
indicators or on the individual key performance indicators for a selected period. Below the
graphical statistic you can find a summary of the analysis of your performance for the selected key
performance indicator.
You can choose between the following:
My Profile - Tap this button to see a graph and the statistics for a
selected period showing how you have improved on all relevant key
performance indicators.
Speeding - Tap this button to see a graph and the statistics for a selected
period on how much you have exceeded speed limits.
Driving Events - Tap this button to see a graph and the statistics for a
selected period on how often you have braked too hard and cornered
too fast.
Idling - Tap this button to see a graph and the statistics for a selected
period on how long you have been standing still with the engine running.
Fuel Consumption - Tap this button to see a graph and the statistics for a
selected period on how much fuel you have used over time.
Constant Speed - Tap this button to see a graph and the statistics for a
selected period on how you have performed on maintaining a constant
speed while driving.
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Coasting - Tap this button to see the graph and statistics for a selected
period on how often you released the accelerator, remained in gear, and
let the vehicle roll to decrease your speed.
Green Speed — Tap this button to see a graph and the statistics for a
selected period on how you made use of the Green Speed advice while
driving.
Gear Shifting — Tap this button to see a graph and the statistics for a
selected period on how you made use of the Gear Shifting advice while
driving.
Selecting a period for the graph
You can choose from a list of periods to show the statistics.
1. Tap the pop-up menu button in the graph view.
2. Select a period from the pop-up list.
Viewing detailed statistics
Tap the Statistics button in the graph view, to view detailed statistical information.
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Considerations
Considerations
This section contains important considerations for the use of your TomTom PRO together with the
TomTom LINK and/or WEBFLEET.
Maintain connection to LINK
The following applies when you are using a PRO 7xxx connected to a TomTom LINK.
If you are using your PRO together with a LINK, these devices must be connected to fully benefit
from the additional WEBFLEET functionality.
Messages you send to the office are only sent when your PRO and the LINK are connected. When
there is no connection between the two devices, the messages are stored on your PRO and sent
to WEBFLEET as soon as your PRO is connected again.
Maintain connection to WEBFLEET
The following applies when you are using a PRO 5xxx connected to WEBFLEET.
If you are using your PRO device connected to WEBFLEET, the PRO device must maintain a
connection to the WEBFLEET service to fully benefit from the additional WEBFLEET functionality.
Messages are only sent to your office if your PRO is connected to WEBFLEET. When there is no
connection, the messages are stored on your PRO device.
Configuration from the office
Status message configuration and the selection between Change logbook mode and Report work
time can only be made by the office.
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My Routes
About My Routes
My Routes provides an easy way to save and retrieve routes and tracks.
You may want to use My Routes in one or more of the following situations:

While working - Your job involves driving several routes with multiple stops on a daily basis.
Your routes can change and you need to be flexible and be able to change the order of your
stops or change the planned route.

While on vacation - You are going on vacation and want to plan and save a route. Your route
includes scenic roads, stops at various hotels, and other places like tourist attractions.

While touring - You want to follow a tour you have downloaded from the internet.

While commuting to work - You want to add one or two regular stops between home and
work. Your route back home in the evening is the reverse of your route to work in the morning.
Routes can be created and saved on your PRO or in MyDrive. Tracks can only be imported using
MyDrive.
About routes and tracks
The term "route" includes two types of route from one place to another:

Routes have a starting point and a destination, and perhaps some stops. Your device
calculates your preferred type of route between all these points, for example, the fastest or
most economical. You can edit a route by, for example, adding stops or moving the starting
point. Routes can be imported but cannot be exported from your device.

Tracks also have a starting point and a destination, but have no stops. Your route follows the
track as closely as possible, ignoring your preferred type of route and traffic conditions. You
can only edit tracks using tools such as Tyre Pro. Tracks can be imported and exported from
your device.
Tip: Tracks have a dotted arrow!
Saving a route
1. Plan a route in advance.
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Tip: If you cannot see your planned route on the map view, select the back button to show
your route.
2. Select the route.
3. Select the pop-up menu button to open the menu.
4. Select Manage Route.
5. Select Add to My Routes.
The name of the route is shown in the edit screen.
6. Edit the name of the route so that you can easily recognize it.
7. Select Add to save your route in the My Routes list.
Tip: You can also save a route using the Add to My Routes button in the Current Route
menu.
Navigating using a saved route
To navigate using a previously saved route, do the following:
1. In the Main Menu, select My Routes.
2. Select a route from your list.
The route is shown on the map view.
3. To navigate to the start of the saved route, select Drive/Ride depending on which device you
are using.
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The starting point of the saved route is converted to your first stop and then the route is
planned. Guidance to your destination begins from your current location. As soon as you start
driving, the guidance view is shown automatically.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a
Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
Adding a stop to a saved route using the map
Note: You can also press and hold a location on the map and select Add to Current Route from
the pop-up menu.
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Select the route.
3. Select the pop-menu button to open the menu.
4. Select Manage Stops.
5. Select Add Stop to Route.
6. Select your new stop on the map.
Tip: If you know the name of your new stop, you can use Search to select your stop instead
of using the map.
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7. Select the Add Stop button to add this location as a stop.
Your route is recalculated to include your stop.
Tip: To update the saved route in your My Routes list with the changes, select the route on
the map, then select Save Changes to Route in the pop-up menu.
Deleting a route or a track from My Routes
1. In the Main Menu, select My Routes.
2. Select Edit List.
3. Select the routes you want to delete.
4. Select Delete.
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Voice control (Speak & Go)
About voice control
Note: Voice control is not supported on all devices or in all languages.
Instead of selecting items on the screen to control your TomTom PRO, you can use your voice to
control your PRO.
You can use voice control to control many of the navigation features on your PRO, or to change
settings. For example, you can change the screen to day colors, avoid a blocked road or decrease
the volume just by using your voice.
Voice control is active in the map view, the guidance view, and the voice control screen.
Important: Voice control requires a voice that speaks street names. When there is no voice that
speaks street names installed and selected on your TomTom PRO, this feature is not available.
To select a voice that reads street names out loud, select Voices in the Settings menu, then select
Choose a voice and select a Computer voice that reads street names out loud.
Starting voice control
In map view or guidance view, say the wake-up phrase to start voice control. The default wake-up
phrase is "Hello TomTom," but you can make your own wake-up phrase.
Tip: Voice control is off by default. You can turn the wake-up phrase on or off in the settings
menu.
Alternatively, you can select Voice Control in the Main Menu:
When voice control is ready to use, you see the voice control screen and your PRO says "I'm
listening." Speak when you hear the beep.
Note: If the volume control is set to 20% or lower, the volume automatically changes to 50%
when you start voice control.
Making your own wake-up phrase
You can make your own wake-up phrase to start Voice Control. You can choose any words you
like to make your wake-up phrase fun or easy to say.
To make your own wake-up phrase, do the following:
1. Select Voice Control in the Settings menu.
2. Select Change the wake-up phrase.
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3. Enter your wake-up phrase using the keyboard.
Your phrase should have at least three syllables. Don't use a phrase that you often say or hear.
The indicator shows how good your phrase is:

Red means your phrase won't work.

Orange means your phrase might work.

Green means your phrase is good.
4. Select Hear it to listen to your wake-up phrase.
5. Select Done then Yes to save your wake-up phrase.
Your new wake-up phrase is ready to use. Start Voice Control and try it.
The voice control screen
1. Examples of what you can say.
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
2. The status of voice control on your PRO. You can speak when your PRO says "I'm listening"
and you see the microphone symbol in the left corner.
The status message tells you if voice control cannot understand what you said and gives you
instructions about using voice control. At the same time, voice control reads the message out
loud.
3. The microphone symbol shows you when you can speak:

This symbol shows you that voice control is ready to listen. Speak when you hear
the beep.
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
This symbol shows you that voice control is busy.
4. The microphone monitor. While you are speaking the microphone monitor shows how well
voice control can hear your voice:

A light blue bar means voice control can hear your voice.

A red bar means your voice is too loud for voice control to recognize individual words.

A dark blue bar means your voice is too quiet for voice control to recognize individual
words.
Some tips for using voice control
You can help your PRO understand what you are saying by following these tips:

Mount your PRO about an arm's length in front of you, away from speakers or air vents.

Reduce background noise such as voices or the radio. If there is excessive road noise, you
may need to speak in the direction of the microphone.

Speak fluently and naturally as though speaking to a friend.

When saying an address, try not to pause between parts of the address or add extra words.

Say "number one" or "number two" and not "one " or "two" when selecting an item from a list
such as a house number.

Try not to correct mistakes, for example "Number four, oh I mean number five."
Important: Voice control on your PRO is specifically for native speakers of the selected language
who have a neutral accent. If you have a strong local or foreign accent, voice control may not
understand everything that you say.
What you can use voice control for
To view the complete list of available commands, select Help in the Main Menu, then Voice
control and then Which commands can I say?.
When voice control is on, you can also say "All commands" to view the list of available commands.
Here are some of the commands you can say when voice control is active:
Global commands

"Help," "Back," and "Cancel"
Navigation and route

"Go home" and "Travel via home"

"Go to a parking lot" and "Go to a gas station"

"Go via a parking lot" and "Go via a gas station"

"Display My Places" and "Recent destinations"

"Travel via a recent destination," and "Travel via a saved place"

"Report safety camera"

"When will I get there?"

"Mark the current location"

"Add current location to My Places"

"Clear route"

"What's the next instruction?"
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Device settings

"Volume 70%", "Volume up", and "Volume down"

"Mute", and "Sound on"

"Instructions on", and "Instructions off"

"Day colors", and "Night colors"

"2D view", and "3D view"

"Zoom in", and "Zoom out"
Saying commands in different ways
Your PRO recognizes many more words than just the ones you see in the list of commands, so try
some of your own words. You can say other words that have the same meaning, for example you
can say the following words:

"OK," "Correct" or "Right" instead of "Yes" when you want to confirm what you said.

"Navigate to," "Look for" or "Nearest" instead of "Drive to" when you want to drive to a gas
station.

"Cancel" or "Delete" instead of "Clear" when you want to clear your current route.
Entering an address using voice control
Note: If spoken address entry is not supported in your current country, voice control is stopped
and the address entry screen is shown. You can enter the address in the normal way using the
keyboard.
The following example shows how to use voice control to plan a journey to an address or a
location:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your PRO says "I'm listening." When voice control is
ready to listen, you see a microphone icon in the bottom left corner and you hear a beep.
2. Say "Go to an address" or "Go to a saved location."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your PRO repeats what you say and asks for confirmation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
4. Say the address or location.
You can also say the name of a place or a city center. Your PRO repeats what you say and
asks for confirmation.
Important: Say "number one" or "number two" and not "one " or "two" when selecting an item
from a list such as a house number.
5. If the address or location is correct, say "Yes."
If the address or location is incorrect, say "No" and repeat the address after you hear "I'm
listening."
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Tip: If you want to change the house number or street you can say "Change house number"
or "Change street."
Your PRO plans a route from your current location to your destination.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
Tip: Your PRO recognizes places and street names when they are spoken in the local language
using local pronunciation. You cannot enter ZIP codes using voice control.
Going home using voice control
The following example shows how to use voice control to plan a trip to your home location:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your PRO says "I'm listening." When voice control is
ready to listen, you see a microphone icon in the bottom left corner and you hear a beep.
2. Say the command "Drive home."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your PRO repeats what you say and asks for confirmation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
Your device plans a route from your current location to your home location.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
Going to a POI using voice control
The following example shows how to use voice control to plan a trip to a gas station:
1. In map view or guidance view, say the wake-up phrase to start voice control.
The voice control screen is shown and your PRO says "I'm listening." When voice control is
ready to listen, you see a microphone icon in the bottom left corner and you hear a beep.
2. Say the command "Drive to a gas station."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, voice control repeats what you say and asks for confirmation.
If a route is planned, a list of gas stations along your route is shown. If a route isn't planned, a
list of gas stations near your current location is shown.
3. Say the number of the gas station you want to use, for example, "number three."
Voice control repeats what you say and asks for confirmation.
4. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
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Your PRO plans a route from your current location to the gas station.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
Changing a setting using voice control
For example, to change the volume do the following:
1. In the map view, say the wake-up phrase to start voice control.
The voice control screen is shown and your PRO says "I'm listening." When voice control is
ready to listen, you see a microphone icon in the bottom left corner and you hear a beep.
2. Say the command "Volume 50%."
Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in
the Main menu, then select Voice control and then select Which commands can I say?.
For some commands, your PRO repeats what you say and asks for confirmation.
3. If the command is correct, say "Yes."
If the command is incorrect, say "No" and repeat the command after you hear "I'm listening."
The volume on your PRO changes to 50%.
Tip: To stop voice control, say "Cancel." To go back one step, say "Back."
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Map Share
About Map Share
You can report map changes using Map Share. These map changes are then shared with other
TomTom device users when they receive a map update.
There are two ways to report a map change:

Select a location on the map and create the change report immediately.

Mark a location and create the change report later.
To send your map change reports to TomTom, you must connect your PRO to your computer and
use MyDrive Connect.
All map changes are verified by TomTom. These verified changes are then available as part of the
next map update which you can get when you connect your device to MyDrive Connect using a
USB connection.
Tip: If a roadblock is reported using Map Share, the roadblock is verified and immediately
shown by TomTom Traffic.
Creating a map change report
Important: For safety reasons, do not enter the full details of a map change while you are driving.
You can always mark the location and create the report later.
To create a map change report, do the following:
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select the type of map change you want to apply.
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Note: If you want to report a map change of a type not shown in the menu, use the Map
Share Reporter at tomtom.com.
5. Follow the instructions for your chosen type of map change.
6. Select Report.
7. Connect your PRO to MyDrive Connect to send your map change report to TomTom and
receive map changes from other TomTom users.
Creating a map change report from a marked location
If you see a map inconsistency while you are driving, you can mark the location so you can report
the change later.
Tip: You can mark your current location even when you are driving.
Important: Do not report map changes while you are driving.
1. In the map view or the guidance view, select the current location symbol or the speed panel.
The Quick Menu opens.
2. Select Mark Location.
The marked location is stored in My Places with the date and time you saved the location.
3. In the Main Menu, select My Places.
4. Open the Marked locations folder and select the marked location.
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The marked location is shown on the map.
5. Select Report Map Error from the pop-up menu.
6. Select the type of map change you want to apply.
Note: If you want to report a map change of a type not shown in the menu, use the Map
Share Reporter at tomtom.com.
7. Follow the instructions for your chosen type of map change.
8. Select Report.
The marker for the marked location is removed from the map.
9. Connect your PRO to MyDrive Connect to send your map change report to TomTom and
receive map changes from other TomTom users.
Types of map change
There are several types of map change available.
Note: If you want to report a map change of a type not described below, use the Map Share
Reporter at tomtom.com.
For all map changes described below, you need to connect your PRO to MyDrive Connect to send
your map changes report to TomTom and receive map changes from other TomTom users.
Road Restriction
Select this option to block or unblock a road. You can block or unblock the road in one or both
directions by doing the following:
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Road Restriction.
Select the road sign at either end of the road to change it from open to closed or vice versa.
5. Select Report.
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Street Name
Select this option to correct an incorrect street name.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Street Name.
5. Enter the correct street name.
6. Select Report.
Turn Restriction
Select this option to report incorrect road turn restrictions.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Turn Restriction.
5. If the incorrect intersection is shown, choose Select another intersection.
6. Select the approach direction.
The map rotates so that the direction you are coming from is shown at the bottom of the
screen.
7. Select the traffic signs in turn to change the turn restrictions for each road at the intersection.
8. Select Report.
Speed Limit
Select this option to correct the speed limit on the map.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Speed Limit.
5. Select the correct speed limit.
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If the correct limit is not shown, scroll left or right through the available speed limits.
6. Select Report.
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Safety Cameras
About safety cameras
The Safety Cameras service warns you about the following camera locations:

Fixed safety camera locations.

Speed trap locations.

Speed trap hotspots.

Average safety camera locations.

Speed enforcement zones.

Red light camera locations.

Traffic restriction cameras.
The Safety Cameras service also warns you about the following safety hazards:

Accident blackspot locations.

Traffic jams.
Note: TomTom services are not available on all PRO devices.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region,
go to tomtom.com/services.
Crossing into another area or country
When you drive into an area or country that does not permit safety camera warnings, your PRO
switches the safety cameras service off. You will not receive safety camera warnings in those
areas or countries.
Some areas or countries permit limited safety camera warnings, for example only warnings for
fixed cameras or warnings for risk zones. Your PRO automatically switches to give limited
warnings when you cross into those areas or countries.
Safety camera warnings
Safety camera warning sounds are played for the most common types of safety camera.
Warnings are given as you approach a safety camera. You are warned in several ways:

A symbol is shown in the route bar and on your route on the map.

Your distance to the safety camera is shown in the route bar.

You hear a warning sound as you get near the camera.

While you are approaching a camera or driving in an average speed zone, your speed is
monitored. If you drive more than 5 km/h or 3 mph over the speed limit the route bar turns
red. If you drive less than 5 km/h or 3 mph over the speed limit the route bar turns orange.
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Tip: In the map view or guidance view, you can select a safety camera symbol in the route bar
to see the type of camera, the maximum speed and also the length of an average speed zone. In
the map view, you can also select a safety camera that is shown on your route.
Symbol shown on
map
Symbol shown in
route bar
Description
Safety camera - this type of camera checks the
speed of passing vehicles and is fixed in one
place.
Speed trap - this type of camera checks the
speed of passing vehicles and can be moved to
different locations.
Speed trap hotspots - this type of warning
shows places where speed traps are often used.
Average speed safety cameras - these types of
cameras measure your average speed between
two points. You are warned at the start and end
of the average speed zone.
While you are driving in an average speed zone,
your average speed is shown, instead of your
current speed. The distance to the end of the
area is shown in the route bar.
Speed enforcement zones - these zones can
contain multiple safety cameras.
You are warned at the start and end of a speed
enforcement zone. While you are driving in a
speed enforcement zone, your current speed is
shown, and a visual warning is shown in the
route bar.
Red light camera - this type of camera checks
for vehicles breaking traffic rules at traffic lights.
There are two types of red light safety cameras those which check if you drive through a red
light and those which check for driving through
a red light together with speeding.
Traffic restriction - this type of warning warns
you about restricted roads.
Accident hotspot - this type of warning is given
for a place where road traffic accidents have
historically been concentrated.
You are warned at the start and end of the
accident blackspot. While you are driving in an
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Symbol shown on
map
Symbol shown in
route bar
Description
accident hotspot, your current speed is shown
and a visual warning is shown in the route bar.
Changing the way you are warned
To change the way you are warned about safety cameras, select the Sounds and Warnings button
in the Settings menu.
You can then set how you want to be warned for the different types of cameras and safety
hazards. You can change settings for whether you want to be warned, never warned or warned
only if you are speeding.
For example, to change how you are warned when you approach a safety camera, do the
following:
1. Select Sounds & Warnings in the Settings Menu.
2. Select Cameras.
3. Select Safety cameras.
4. Select one of the following warning options:

Always.

Only when speeding.

Never.
5. Select the back button.
Tip: To turn off all audible warnings, select Settings, followed by Sounds & Warnings and then
switch off Safety camera warnings.
Reporting a new safety camera
If you pass a new safety camera that you were not warned about, you can report it instantly.
Note: To report a safety camera, you must be connected to TomTom services and logged in to
your TomTom account.
You can report a safety camera in two ways:
Using the quick menu to report a safety camera
1. Select the current location symbol or the speed panel in the guidance view.
2. Select Report Safety Camera from the pop-up menu.
You see a message thanking you for adding the camera.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
The safety camera is saved on your PRO automatically and also sent to other users.
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Using the Main Menu to report a safety camera
1. Select the Main Menu button to open the Main Menu.
2. Select Report Safety Camera.
You see a message thanking you for adding the camera.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
The safety camera is saved on your PRO automatically and also sent to other users.
Confirm or remove a speed trap
You can confirm the presence of a speed trap or remove a speed trap if it is no longer present.
Just after you pass a speed trap, in the route bar you are asked if the camera was still there.

Select Yes if the speed trap is still there.

Select No if the speed trap has been removed.
Your selection is sent to TomTom. We collect reports from many users to determine if the camera
warning should be kept or removed.
Updating locations for cameras and hazards
The locations of safety cameras can change frequently. New cameras can also appear without
warning and the locations for other hazards, such as accident hotspots, may also change.
When connected to TomTom services, your TomTom PRO receives all camera updates for fixed
camera and speed trap locations in real time. You do not need to do anything to receive updates –
they are sent to your PRO automatically.
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Danger Zones
About danger zones and risk zones
The Danger Zones service warns you about danger zones and risk zones on your route when you
are in France.
Since January 3, 2012 it has been illegal to receive warnings about the positions of fixed safety
cameras and speed traps when you are driving in France. For compliance with this change in
French law, safety camera locations are no longer reported but instead areas of danger are
indicated as danger zones and risk zones.
Important: Outside of France, you receive warnings about safety cameras. Inside France, you
receive warnings about danger zones and risk zones. When you cross the border, the type of
warning you receive changes.
A danger zone is a zone specified by French law. A risk zone is a temporary danger zone reported
by users. The Danger Zones service warns you about both danger zones and risk zones in the
same way.
Danger zones and risk zones may or may not contain one or more safety cameras or a range of
other driving hazards:

Specific locations are not available and a danger zone icon is shown instead as you approach
the zone.

The minimum length of the zone depends on the road type and is 300 m for roads in
developed areas, 2000 m (2 km) for secondary roads and 4000 m (4 km) for highways.

The location of one or more safety cameras, if any, can be at any point within the zone.

If two danger zones are close to each other, the warnings can be merged into a single longer
zone.
Information about the location of zones is continually updated by TomTom and other users and
frequently sent to your PRO so that you always have the latest information. You can also
contribute by reporting new risk zone locations.
Note: You cannot remove a danger zone or a risk zone.
Note: TomTom services are not available on all PRO devices.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region,
go to tomtom.com/services.
Crossing into another area or country
When you drive into an area or country that does not permit safety camera warnings, your PRO
switches the safety cameras service off. You will not receive safety camera warnings in those
areas or countries.
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Some areas or countries permit limited safety camera warnings, for example only warnings for
fixed cameras or warnings for risk zones. Your PRO automatically switches to give limited
warnings when you cross into those areas or countries.
Danger zone and risk zone warnings
Warnings are given 10 seconds before you reach a danger zone or risk zone. You are warned in
several ways:

A symbol is shown in the route bar and on your route on the map.

Your distance to the start of the zone is shown in the route bar.

You hear a warning sound as you get near the start of the zone.

While you are approaching a zone or driving in a zone, your speed is monitored. If you drive
more than 5 km/h or 3 mph over the speed limit the route bar turns red. If you drive less than
5 km/h or 3 mph over the speed limit the route bar turns orange.

While driving within a zone, your distance to the end of the zone is shown in the route bar.
Warning sounds are played for these types of zones:
Symbol shown on
map
Symbol shown in
route bar
Description
Danger zone - this type of warning is only given
in France.
You are warned at the start and end of the
danger zone.
Risk zone - this type of warning is only given in
France.
You are warned at the start and end of the risk
zone.
You can change the way you are warned about danger and risk zones.
Changing the way you are warned
To change the way you are warned about danger zones, select the Sounds and Warnings button
in the Settings menu.
You can change settings for whether you want to be warned or not.
For example, to change how you are warned when you approach a danger zone, do the following:
1. Select Sounds & Warnings in the Settings Menu.
2. Select Hazards.
3. Select Danger zones.
4. Select one of the following warning options:

Always.

Only when speeding.
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
Never.
5. Select the back button.
Tip: To turn off all audible warnings, select Settings, followed by Sounds & Warnings and then
switch off Warning sounds.
Reporting a risk zone
If you pass a new temporary risk zone that you were not warned about, you can report it instantly.
Note: To report a risk zone, you must be connected to TomTom services and logged into your
TomTom account.
If a new temporary risk zone is reported directly before or after an existing risk or danger zone, the
new zone is added to the existing zone.
If enough Danger Zones users report a new risk zone, that zone may become a danger zone and
be available for all subscribers.
You can report a risk zone in two ways:
Using the quick menu to report a risk zone
1. Select the current location symbol or the speed panel in the guidance view.
2. Select Report Risk Zone from the pop-up menu.
You see a message thanking you for adding the risk zone.
Tip: If you make a mistake when reporting a risk zone, select Cancel in the message.
The risk zone is saved on your PRO automatically and also sent to other users. A reported risk
zone stays on your device for three hours.
Using the Main Menu to report a risk zone
1. Select the Main Menu button to open the Main Menu.
2. Select Report Risk Zone.
You see a message thanking you for adding the risk zone.
Tip: If you make a mistake when reporting a risk zone, select Cancel in the message.
The reported risk zone is shown on your map and also sent to other users. A reported risk zone
stays active for three hours.
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Updating locations for danger zones and risk zones
The locations of danger zones and risk zones can change frequently. New zones can also appear
without warning.
Your TomTom PRO receives all zone updates in real time. You do not need to do anything to
receive updates – they are sent to your PRO automatically.
110
My Places
About My Places
My Places provides an easy way to select a location without the need to search for the location
each time. You can use My Places to create a collection of useful or favorite addresses.
Tip: The terms "favorite" and "place" mean the same thing - favorites are places that you go to
often.
The following items are always in My Places:

Home - Your home location can be your home address or somewhere you often visit. This
feature provides an easy way to navigate there.

Work - Your work location can be your workplace address or somewhere you visit often. This
feature provides an easy way to navigate there.

Recent destinations - Select this button to select your destination from a list of locations you
have recently used as destinations. These also include your stops.

Marked locations - You can mark a location and temporarily add it to My Places.
You can add a location to My Places directly in My Places, by selecting a location from the map,
by searching for a location or by marking a location.
Your home location, work location, marked locations and the locations that you have added
appear in a list in My Places and are shown with a marker on the map.
Setting your home and work locations
You can set your home and work locations in the following ways:
Setting your home or work location using My Places
1. In the Main Menu, select My Places.
2. Select Add Home or Add Work.
3. To select a location for home or work, do one of the following:
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
Zoom in on the map at the location you want to select. Press and hold to select the location, then select the home or work location symbol.

Select the Search button and search for a location. Select a location to set as home or
work. Select Set home location or Set work location.
Setting your home or work location using the map
1. In the Map View, move the map and zoom in until you can see your home or work location.
2. Select the location by pressing and holding the screen for about one second.
A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home" or "Work".
Note: "Home" must have a capital letter H and "Work" must have a capital letter W.
3. Select Add.
Your home or work location is shown on the map.
Changing your home location
You can change your home location in the following ways.
Changing your home location using My Places
1. In the Main Menu, select My Places.
2. Select Home.
Your home location is shown on the map, with a pop-up menu.
3. Select Edit Location.
4. To select a new home location, do one of the following:

Zoom in on the map at the location you want to select. Press and hold to select the location, then select the home location symbol.

Select the Search button and search for a location. Select a location to set as home. Select
Set home location.
112
Changing your home location using the map
1. In the Map View, move the map and zoom in until you can see your new home location.
2. Select the location by pressing and holding the screen for about one second.
A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home".
Note: "Home" must have a capital letter H.
3. Select Add.
Your home location is changed to the new location.
Adding a location from My Places
1. In the Main Menu, select My Places.
2. Select Add a new place.
3. To select a location, do one of the following:

Zoom in on the map at the location you want to select. Press and hold to select the location, then select the add location symbol.

Search for a location. Select Show on Map, then select the add location symbol.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognize it.
5. Select Done to save your location in the My Places list.
Add a location to My Places from the map
1. Move the map and zoom in until you can see the destination that you want to navigate to.
2. Press and hold to select the location.
3. Select the pop-up menu button.
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4. Select Add to My Places.
The name of the location is shown in the edit screen.
5. Edit the name of the location so you can easily recognize it.
6. Select Done to save your location in the My Places list.
The location you added is shown with a marker on the map.
Adding a location to My Places using search
1. In the Main Menu, select Search.
2. Search for a location.
3. Select the location then select Show on map.
4. When the map view shows the location, select the pop-up menu button.
5. Select Add to My Places.
The name of the location appears in the edit screen.
6. Edit the name of the location so you can easily recognize it.
7. Select Done to save your location in the My Places list.
Adding a location to My Places by marking
To mark a location and temporarily add it to My Places, do the following:
1. Make sure that your current location is the location you want to mark.
2. Select the current location symbol or the speed panel in the guidance view to open the quick
menu.
3. Select Mark Location.
4. Once marked, the location is saved in My Places in the Marked Locations list.
If you want to permanently save a marked location, add it My Places by doing the following:
1. In the Main Menu, select My Places.
2. Select Marked Locations and choose your location from the list.
Your location is shown on the map.
3. Select Add to My Places from the pop-up menu.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognize it.
5. Select Add.
Deleting a recent destination from My Places
1. In the Main Menu, select My Places.
2. Select Recent Destinations.
3. Select Edit List.
4. Select the destinations you want to delete.
5. Select Delete.
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Deleting a location from My Places
1. In the Main Menu, select My Places.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
115
Custom POIs
Installing custom POIs
In addition to the POIs (Points Of Interest) installed on your device, you can install POI collections,
that you can, for example, find on the Internet. They are typically provided in the OV2 file format
and can contain, for example, campgrounds or restaurants for the area you are traveling in.
To install custom POIs on your device do following:
1. Copy the OV2 file from your computer onto the root directory of an empty microSD card using
an SD card reader.
The microSD card needs to stay in the device at all times to be able to use the POIs.
Note: The minimum size of the microSD card depends on the amount of .OV2 files but
usually 4 to 8 gigabytes is more than sufficient.
2. If your OV2 file also has an associated icon file, copy that file to /ov2_icons/ldpi/.
The icon file is used for the POI location pins on the map.
Important: The icon should be a PNG file with 24x24 pixels and the filename must be the
same as the OV2 file, except the file extension.
3. Insert the microSD card into the device and turn it on.
After the POIs on the SD card have been recognized by the device, the device will show a
short message saying that new places have been added.
4. Open the main menu.
5. Select My Places.
Your new POIs are shown in the list.
6. Select your new POIs.
Your new POI list opens showing all the POIs in the list.
7. Select the map view to see the POIs on the map.
116
Settings
Driver & Vehicle
Select Settings in the Main Menu, then select Driver & Vehicle.
Here you can identify yourself as a driver, connect your PRO to a LINK device that is installed in
your vehicle, select the type of vehicle you use your device in, adjust the mileometer to align with
the mileometer of your vehicle, and enter your vehicle's license plate number.
Driver
Select Settings in the Main Menu, then select Driver & Vehicle.
Select Driver to identify yourself as a registered driver for the office.
1. Select your name from the list of drivers.
You can filter the list by entering your name at the top.
2. Enter your individual PIN.
3. Tap the arrow button.
Vehicle
Select Settings in the Main Menu, then select Driver & Vehicle.
Select Vehicle to search for the TomTom LINK device installed in your car and to connect your
PRO to the LINK device.
When you have selected Vehicle, your PRO immediately starts searching for LINK devices. This
can take some time.
1. Select your LINK device from the list.
The name starts with LINK followed by the serial number of your LINK or the license plate
number of your vehicle. You can find the serial number on the outside of your LINK.
2. If you connect the devices for the first time, enter the activation code found in your WEBFLEET
contract confirmation and tap the arrow button.
The connection status symbol in the WEBFLEET panel in the map or guidance view shows
your PRO is not connected to the office.
Profile
Select Settings in the Main Menu, then select Driver & Vehicle.
Select Profile to select a vehicle type, define the dimensions and weight of your vehicle and a
maximum speed that your vehicle should drive.
The profile settings you make here influence routing preferences.
117
Selecting the vehicle type
To set the vehicle type do the following.
1. Select Vehicle Type.
2. Select the type of vehicle from the list.
If you cannot find the type of vehicle you have in the list, select Others.
Defining the dimensions, weight and maximum speed
To define the dimensions, weight and maximum speed, do the following.
1. Tap in the fields for Length / Width / Height on the right.
2. Type in the dimensions in the respective fields.
3. Tap the Next button.
4. Type in the respective fields the numbers for weight and maximum weight per axle.
5. Tap the Next button.
6. Type in the maximum speed.
7. Tap the Done button.
License Plate
Select Settings in the Main Menu, then select Driver & Vehicle.
To enter the license plate number of your vehicle, do the following.
1. Tap License Plate.
2. Type the license plate number of your vehicle using the keyboard.
3. Tap the Return button.
Mileometer
Select Settings in the Main Menu, then select Driver & Vehicle.
To adjust the mileometer according to the mileometer of your vehicle, do the following.
1. Select Mileometer.
2. Tap the arrows to adjust the mileage.
WEBFLEET Messaging
Select Settings in the Main Menu, then select WEBFLEET Messages.
On this screen, you can change these settings:

Incoming WEBFLEET messages
Select this setting to control whether incoming messages from WEBFLEET are read out loud.

Incoming orders
Select this setting to control whether incoming orders are read out loud.

Started orders
Select this setting to control whether an order is read out loud when you start it.
118
Appearance
Select Settings in the Main Menu, then select Appearance.
On this screen, you can change these settings:

Display
Select Display to change the appearance of the display.

Route bar
Select Route bar to change the information you see in the route bar.

Guidance view
Select Guidance view to change the information you see in the guidance view.

Automatic zoom
Select Automatic zoom to change how you view an intersection as you drive.

Show green speed advice
Select this setting to advise to shift up and release the accelerator to start coasting* in the
route bar and to show the optimal speed to drive eco-friendly.
Note: The Green speed advice is only available if you have a TomTom LINK 5xx/4xx installed
that is connected to a TomTom ecoPLUS/LINK 105.
* Coasting means keeping the car moving, without accelerating while the car remains in gear.
You should not travel while the car is out of gear or with the clutch depressed. This is dangerous as it reduces driver control.

Automatic map view switching
By default, automatic changing of views is on. This means, for example, that your PRO shows
the map view when an alternative route is being suggested, along with several other sets of
circumstances. Also, for example, that your PRO shows the guidance view when you start
driving and you start to accelerate. Select this setting if you want to turn off automatic changing between guidance view and map view.

Show previews of highway exits
Select this setting to control the full screen preview when you approach highway exits.

Fuel information
If you are using your TomTom PRO in combination with a TomTom LINK 105/TomTom
ecoPLUS and a LINK4xx/5xx installed in your vehicle, information about fuel efficient or
eco-friendly driving is shown in the WEBFLEET panel. Here you can select to either show an
indicator for safe and eco-friendly driving, current fuel consumption or an indicator for average
fuel consumption to give you immediate feedback on safe and eco-friendly or fuel-efficient
driving.
119
Display
Select Settings in the Main Menu, then select Appearance.
Theme color
Select Theme color to change the color used in the menus, buttons and icons, and on the map.
Tip: The current location symbol and route also change to the selected color. You can always
change back to the original colour.
Brightness
Select Brightness to change the following settings:

Day brightness
Move the slider to adjust the brightness level of the screen during the day.

Night brightness
Move the slider to adjust the brightness level of the screen during the night.
Select Switch to night colors when darkto automatically switch to night colors when it gets dark.
Size of text and buttons
Select Size of text and buttons to change the size of the text and the buttons you see on the
screen.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
Drag the slider to change the text and button size to small, medium or large, then select Apply this
change. Your PRO restarts and applies the change.
Route Bar
Select Settings in the Main Menu, then select Appearance.
Select Arrival information to change the arrival information you see in the route bar.
Select Route information to change the route information you see on the route bar.
Show current time
Select this setting to show the current time in the guidance view. When switched on, the current
time is shown at the bottom of the route bar.
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Show wide route bar if possible
The wide route bar is not shown by default. You can select this setting to turn on the wide route
bar in the guidance view.
Note: The wide route bar can only be shown if the screen is wide enough.
When the wide route bar is shown, you see more information about your route. For example, you
see time and distance to traffic and more.
Arrival information
Select Arrival information to change the following settings:

Show remaining distance
Select this setting to show the remaining distance left to travel in the arrival information panel
during navigation.

Show remaining time
Select this setting to show the remaining time left to travel in the arrival information panel
during navigation.

Switch between distance and time automatically
Select this setting to control the automatic switching between remaining distance and remaining time in the arrival information panel.

Show arrival information for
Use this setting to control whether you want to see information about the destination or the
next stop in the arrival information panel.
Tip: To find out where the different panels are in the guidance view or map view, see What's on
the screen.
Route Information
You can choose to see any of the following in the route bar:

Parking
Select this setting to see parking lots and parking.
121

Gas stations
Select this setting to see gas stations on your route.

Stops
Select this setting to see stops on your route.

Rest areas
Select this setting to see rest areas on your route.

Toll zones
Select this setting to see toll zones on your route.

Ferries and car shuttle trains
Select this setting to see ferries and car shuttle trains on your route.

Coasting advice
Select this setting to see coasting* advice.

Shift up advice
Select this setting to see shift up advice.
* Coasting means keeping the car moving, without accelerating while the car remains in gear.
You should not travel while the car is out of gear or with the clutch depressed. This is dangerous as it reduces driver control.
Guidance view
Select Settings in the Main Menu, then select Appearance.

Show current street name
This setting displays the name of the street you driving along on the guidance view.

Guidance view style
Select this setting to choose from 3D or 2D versions of the guidance view. Both the 2D and 3D
guidance views move in your direction of travel.
Automatic Zoom
Select Settings in the Main Menu, then select Appearance.
Select Automatic zoom to change settings for the automatic zoom in Guidance view when you
approach a turn or an intersection. Zooming in can make the turn or intersection easier to drive.

Zoom in to next turn
All the turns and intersections on your route are shown zoomed in to the maximum level.

Based on road type
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The turns and intersections on your route are shown zoomed in to the standard level for the
type of road you are on.

None
None of the turns and intersections on your route are shown zoomed in.
Voices
Select Settings in the Main Menu, then select Voices.
Choosing a voice
Select Choose a voice to change the voice that gives spoken directions and other route
instructions.
A wide range of voices are available. There are computer voices which can read street names and
other information directly from the map and there are recorded voices which have been recorded
by actors.
Note: Computer voices are not available in all languages.
If you need a computer voice and your language is unavailable, then you are asked to choose
from a list of installed computer voices available for the country you are in.
Instruction settings

Read arrival time out loud
Use this setting to control whether your arrival time is read aloud.

Read early instructions out loud
For example, if you turn on this setting, you could hear early instructions such as "After 2 mi
take the exit right" or "Ahead, turn left."
Note: When a recorded voice is chosen, you see only this setting because recorded voices
cannot read out road numbers, road signs, etc.

Read road numbers out loud
Use this setting to control whether road numbers are read out loud as part of navigation
instructions. For example, when road numbers are read out loud, you hear "Turn left onto
A100."

Read road sign information out loud

Use this setting to control whether road sign information is read out loud as part of navigation
instructions. For example, "Turn left onto A302 Bridge Street towards Islington."

Read street names out loud
Use this setting to control whether street names are read out loud as part of navigation instructions. For example, when street names are read out loud, you hear "Turn left Graham
Road towards Hackney."

Read foreign street names out loud
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Use this setting to control whether foreign street names are read out loud as part of navigation
instructions, such as "Turn right Champs Élysées." For example, an English computer voice
can read and pronounce French street names but pronunciation may not be completely
accurate.
Voice Control
Note: Voice control is not supported on all devices or in all languages.
Select Settings in the Main Menu, then select Voice Control.

Start voice control when I say "Hello TomTom"
Select this setting to start voice control when you say the wake-up phrase. The default
wake-up phrase is "Hello TomTom," but you can make your own wake-up phrase.

Change the wake-up phrase
Use this setting to make your own wake-up phrase.

Use voice to accept an alternative route
Use this setting to control the ability to accept an alternative route by using your voice. When
an alternative route can save you time, the number of minutes is also spoken and not just
shown on the screen.

Use voice to choose suggested destination
Use this setting to control whether voice control is used both to offer and accept destination
suggestions. If this setting is switched off, voice control is not used for destination suggestions.
Tip: When Suggest destinations in Settings > Route Planning is switched off then this option
is not visible.
Maps
Select Settings in the Main Menu, then select Maps.
Changing the map
Select Change map to change the map that you are using.
You can choose from maps stored either in internal memory or on memory cards.
Note: Although you can store more than one map on your device, you can only use one map at
a time for planning and navigation.
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Route Planning
Select Settings in the Main Menu, then select Route Planning.
Suggest destinations
When no route is planned, your device can learn your daily driving habits to saved favorite Places
and also predict destinations when you start the device from sleep mode, for example driving to
Work in the morning.
Switch on to receive destination suggestions or switch this feature off if you don't want destination
suggestions.
When a faster route is available
If a faster route is found while you are driving, TomTom Traffic can replan your trip to use the
faster route. Select from the following options:

Always take the fastest route

Ask me so I can choose

Don't ask me
Always plan this type of route
The types of route you can choose from are as follows:

Fastest route - the route which takes the least time.

Shortest route - the shortest distance between the locations you set. This may not be the
quickest route, especially if the shortest route is through a town or city.

Most eco-friendly route - the most fuel-efficient route for your trip.

Winding route - the route with the most turns.
Note: Winding routes are only available for TomTom Rider navigation devices.

Avoid interstate highways - this type of route avoids all highways.

Walking route - a route designed for making the trip on foot.

Bicycle route - a route designed for making the trip on a bicycle.
Avoid on every route
You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes, and unpaved
roads. Set how your PRO should manage each of these road features when the device calculates a
route.
Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present
in every country. To travel on these lanes, you may need to have more than one person in the car,
for example, or the car may need to use environmentally-friendly fuel.
125
Sounds and Warnings
Select Settings in the Main Menu, then select Sounds & Warnings.
On this screen, you can change sound and warning settings.
Tip: Warning sounds are disabled by default. Warning sounds can be enabled by selecting
Settings, followed by Sounds & Warnings, followed by Warning Type and switch on Warning
Sounds.
Warning type
Warning type
You can choose the type of warnings you want to hear when you are driving:

Read out loud
Hear spoken warnings and warnings sounds.

Sounds
Hear only warning sounds.

None
No warning sounds are given.
Cameras
Select Settings in the Main Menu, then select Sounds & Warnings.
Select Cameras to set how you want to be warned for the different types of cameras. You can set
whether you want to be warned, never warned or warned only if you are speeding.
Tip: When Safety camera warnings in Settings > Sounds & Warnings switched off then this
option is not visible.
Hazards
Select Settings in the Main Menu, then select Sounds & Warnings.
126
Select Safety warnings. You can then set how you want to be warned for the different types of
danger zones and safety hazards. You can set whether you want to be warned, never warned or
warned only if you are speeding.

Danger zones
This type of warning is only given in France where you are only warned about danger zones.

Accident hotspots
This type of warning is given for a place where road traffic accidents have historically been
concentrated.

Risk zones
This type of warning is only given in France where you are only warned about danger zones.

Traffic jams
Traffic jam warnings in the route bar are part of TomTom Traffic. You can choose never to be
warned or to be warned when approaching a jam too quickly.

When speeding
This warning is given as soon as you exceed the speed limit by more than 5km/h or 3 mph.
When you are speeding, the speed panel also turns red in the guidance view.
Screen touch sounds
Select Settings in the Main Menu, then select Sounds & Warnings.
Switch on Screen touch sounds to hear a click when you select an item or touch a button. The
click sound means that your selection or touch has been understood.
Read traffic warnings out loud
Select Settings in the Main Menu, then select Sounds & Warnings.
Switch on Read traffic warnings out loud to hear spoken warnings about traffic on your route.
Language and Units
Select Settings in the Main Menu, then select Language & Units.
On this screen, you can change the following settings:

Language
127
You can see your currently selected language on this screen. Select this setting to change the
language used for all buttons and messages that you see on your PRO.
When you change the language setting, the voice automatically changes and units are set to
automatic.

Country
You can see your currently selected country on this screen. Select this setting to change the
country. When you change the country, the time/date format, distance units and voice are
changed automatically. The list includes the countries from the maps currently installed on
your device.

Keyboards
Select this setting to choose from a list of available keyboards.
You use the keyboard to enter names and addresses, such as when you plan a route or search
for the name of a town or a local restaurant.

Units
Select this setting to choose the units used on your device for features such as route planning.
If you want the units to be set by the GPS, select Automatic.

Time and date
The time and date are automatically set by satellite clocks but you can change the format of
both the time and date using these settings.
System
Select Settings in the Main Menu, then select System.
On this screen, you can change these settings:

About
This is an information screen rather than a setting and shows you information about your
TomTom PRO. You may be asked to go to this screen during a call to TomTom Customer
Support or you may need to enter information taken from this screen when using the
TomTom Shop.
Information includes: Serial number, Application version, Installed maps, Product certifications, MyTomTom account details, Free space, Copyright, Licenses.

Send information
Select this setting to control whether you are asked about sending information to TomTom
every time your device starts.

Battery settings
Select this setting to control power saving options on your device.

GPS signal settings
Select this setting to control whether you want to retrieve the GPS signal from the TomTom
LINK device installed in the car and connected to your PRO, or the GPS signal of your PRO
device.

Reset
128
Select this setting to delete all your saved places and settings and restore the standard factory
settings to your TomTom PRO. This includes the language, voice and warning settings.
This is not a software update and will not affect the version of the software application installed on your device.
129
Getting Help
Help
Select Help from the Main Menu or the Settings menu.
On this screen, you can see the following information:

Voice control
Note: Voice control is not supported on all devices or in all languages.
Select this option to see the following information about voice control:


How to use voice control

Tips for using voice control

Which commands can I say?
About
This is an information screen rather than a setting and shows you information about your
TomTom PRO. You may be asked to go to this screen during a call to TomTom Customer
Support or you may need to enter information taken from this screen when using the
TomTom Shop.

WEBFLEET connection status
Select this option to see information about the Bluetooth and mobile network connection and
to see information about the LINK that is connected to the PRO.
More help
You can get further help by going to telematics.tomtom.com/support.
For warranty and privacy information, go to telematics.tomtom.com/legal.
130
Product certification
Finding product certification information on your device
To find product certification information, such as the ICASA-approved certification number, do the
following on your PRO:
1. Select Settings in the Main Menu.
2. Select System.
3. Select About.
4. Select Legal information.
5. Select Certificates.
6. You then see the relevant product certification information for your PRO, for example, ICASA.
131
Updating using MyDrive Connect
About MyDrive
MyDrive is a web-based tool that helps you manage the contents and services of your TomTom
PRO navigation device. You use MyDrive to get map and software updates, as well as perform
troubleshooting or allow customer support to perform remote diagnostics.
For businesses with a large number of devices we recommend updating devices using an SD
card. Content update using an SD card facilitates the update of multiple devices in parallel. Please
contact your TomTom Telematics partner for more details. MyDrive should only be used for
troubleshooting when advised by customer support.
Tip: We recommend using a broadband internet connection whenever you connect your
navigation device to MyDrive.
About MyDrive Connect
MyDrive Connect is a desktop-based application that helps you manage the content and services
of your TomTom PRO. For example, you can use MyDrive Connect to get map and software
updates or manage your MyTomTom account.
It is a good idea to frequently connect your PRO to MyDrive Connect to ensure you always have
the latest updates.
Tip: We recommend using a broadband internet connection whenever you connect your PRO
to MyDrive Connect.
Setting up MyDrive
To set up MyDrive, do the following:
1. Connect your computer to the internet.
2. Start a browser and go to telematics.tomtom.com/getstarted.
3. Click Get Started.
4. You may have to select your country to continue.
5. On the left hand side, click Download.
Your browser will download the MyDrive support application MyDrive Connect, which needs
to be installed on your computer in order to connect your device to MyDrive. Follow the
instructions on the screen if you are asked questions while downloading.
132
6. When prompted, connect your device to your computer using the USB cable. Then, turn your
device on.
Important: You should plug the USB cable directly into a USB port on your computer and not into
a USB hub or USB port on a keyboard or monitor.
Once MyDrive Connect is installed, you can access MyDrive from the notification area on your
desktop.
Tip: When you connect your navigation device to your computer, MyDrive Connect tells you
if there are any updates for your device.
133
Addendum
Important Safety Notices and Warnings
Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS)
The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems
are satellite-based systems that provide location and timing information around the globe. GPS is
operated and controlled by the Government of the United States of America, which is solely
responsible for its availability and accuracy. GLONASS is operated and controlled by the
Government of Russia, which is solely responsible for its availability and accuracy. Changes in
GPS or GLONASS availability and accuracy, or in environmental conditions may impact the
operation of this device. TomTom disclaims any liability for the availability and accuracy of GPS or
GLONASS.
Safety messages
Use with care
Use of TomTom products while driving still means that you need to drive with due care and
attention.
Your device is intended to serve as a driving aid and is not a substitute for driving with due care
and attention. Always obey posted road signs and applicable laws. Distracted driving can be
extremely dangerous. Please do not operate this device in any manner that diverts a driver’s
attention from the road in an unsafe manner. TomTom recommends using the hands-free systems
where available and pulling over to a complete stop at a safe location in order to interact with the
device.
Notice for oversized/commercial vehicles
If a truck map is not installed on this product then this product is intended for use only on cars and
light commercial vehicles without a trailer, because the product will not provide appropriate
routes for oversized and commercial vehicles, buses, or RVs and recreational vehicles. If you are
operating one of those vehicle types, please visit tomtom.com to find an appropriate product with
maps containing height and weight restrictions.
Aircraft and hospitals
Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other
locations. This device must not be used in these environments.
Safety messages
Please read and take note of the following important safety advice:

Check your tire pressures regularly.

Service your vehicle regularly.
134

Medication can affect your riding or driving ability.

Always use seat belts if available.

Don’t drink and drive.

Most accidents happen less than 5 km / 3 miles from home.

Obey the rules of the road.

Always use your turn signals.

Every 2 hours, take a break for at least 10 minutes.

Keep your seat belts on.

Keep a safe distance from the vehicle in front.

Before setting off on a motorcycle, fasten your helmet correctly.

When riding a motorcycle, always wear protective clothing and equipment.

When riding a motorcycle, be extra vigilant and always ride defensively.
Technical Specifications (inclusive cigar lighter adapter)
Supply Voltage: 12/24 V
Power Consumption: 7.2 W / 0.6 A (12 Vcc) — 7.2 W / 0.3 A (24 Vcc)
Rating: 5V DC, 1.2A
How TomTom uses your information
Information regarding the use of personal information can be found at tomtom.com/privacy.
Battery
This product uses a Lithium-Ion battery.
Do not use it in a humid, wet and/or corrosive environment. Do not put, store or leave your
product in a high temperature location, in strong direct sunlight, in or near a heat source, in a
microwave oven or in a pressurized container, and do not expose it to temperatures over 122°F /
50°C. Failure to follow these guidelines may cause the battery to leak acid, become hot, explode or
ignite and cause injury and/or damage. Do not pierce, open or disassemble the battery. If the
battery leaks and you come into contact with the leaked fluids, rinse thoroughly with water and
seek medical attention immediately. For safety reasons, and to prolong the lifetime of the battery,
remove your product from your vehicle when you are not driving and keep in a cool, dry place.
Charging will not occur at low (below 32°F / 0°C) or high (over 113°F / 45°C) temperatures.
Temperatures: Standard operation: 32°F / 0°C to 113°F / 45°C; short period storage: -4°F / -20°C to
122°F / 50°C; long period storage: -4°F / -20°C to 95°F / 35°C.
Important: Before you switch on the device, let the device acclimatize to the standard operating
temperature range for at least 1 hour. Do not use the device outside of this temperature range.
Caution: Risk of explosion if battery is replaced with an incorrect type.
Do not remove or attempt to remove the non-user-replaceable battery. If you have a problem with
the battery, please contact TomTom customer support.
135
THE BATTERY CONTAINED IN THE PRODUCT MUST BE RECYCLED OR DISPOSED OF PROPERLY
ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM
HOUSEHOLD WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT. USE
YOUR TOMTOM DEVICE ONLY WITH THE SUPPLIED DC POWER CORD (CAR
CHARGER/BATTERY CABLE), AC ADAPTER (HOME CHARGER), IN AN APPROVED CRADLE OR
USING THE SUPPLIED USB CABLE TO CONNECT TO A COMPUTER FOR BATTERY CHARGING.
If your device requires a charger, please use this device with the charger provided. For replacement chargers, go to tomtom.com for information about approved chargers for your device.
The stated battery life is a maximum possible battery life. The maximum battery life will only be
achieved under specific atmospheric conditions. The estimated maximum battery life is based on
an average usage profile.
For tips on extending the battery life, see this FAQ: tomtom.com/batterytips.
Do not disassemble or crush, bend or deform, puncture or shred your device.
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or
expose to water or other liquids, expose to fire, explosion or other hazard.
Only use the battery for a system for which it is specified.
Only use the battery with a charging system that has been qualified for use with the system per
this standard. Use of an unqualified battery or charger may present a risk of fire, explosion,
leakage or other hazard.
Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
Avoid dropping the device. If the device is dropped, especially on a hard surface, and the user
suspects damage, please contact customer support.
Improper battery use may result in a fire, explosion, or other hazard.
CE marking
This equipment complies with the requirements for CE marking when used in a residential,
commercial, vehicular or light industrial environment, achieving all the appropriate provisions of
the relevant legislation in the EU.
R&TTE directive
Hereby, TomTom declares that TomTom products and accessories are in compliance with the
essential requirements and other relevant provisions of EU Directive 1999/5/EC. The declaration of
conformity can be found here: tomtom.com/legal.
136
WEEE directive
The symbol on the product or its packaging indicates that this product shall not be treated as
household waste. In line with EU Directive 2012/19/EU for waste electrical and electronic
equipment (WEEE), this electrical product must not be disposed of as unsorted municipal waste.
Please dispose of this product by returning it to the point of sale or to your local municipal
collection point for recycling. By doing this you will help conserve the environment.
Special Note Regarding Driving in California, Minnesota and Other States
California Vehicle Code Section 26708 which applies to those driving within the State of California
restricts the mounting of a navigation device on the windshield to a seven-inch square in the lower
corner of the windshield farthest removed from the driver or in a five-inch square in the lower
corner of the windshield nearest to the driver and outside of an airbag deployment zone, if the
system is used only for door-to-door navigation while the motor vehicle is being operated. Drivers
in California should not mount the device on their side or rear windows.
Minnesota State Legislature Statutes Section 169.71, subdivision 1, section 2 restrict any person
driving within the State of Minnesota from driving with a device suspended between the driver
and the windshield.
Many other states have enacted laws which restrict the placement of any object or material on the
windshield or side or rear window that obstructs a driver's clear view of the road. It is incumbent
upon the driver to be aware of all applicable laws and to place the device in such a manner that
will not interfere with his/her driving.
TomTom, Inc. bears no responsibility for and hereby disclaims all liability for any fines, penalties
or damage incurred by a driver for violations of the law. While driving in any state with windshield
mounting restrictions, TomTom recommends using the supplied Adhesive Mounting Disk or
purchasing an alternative mounting system (for example, dashboard or air vents). See
tomtom.com for more information about these mounting options.
FCC information for the user
THE DEVICE COMPLIES WITH PART 15 OF THE FCC RULES
Federal Communications Commission (FCC) Statement
This equipment radiates radio frequency energy and if not used properly - that is, in strict
accordance with the instructions in this manual - may cause interference to radio communications
and television reception.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference and (2) this device must accept any interference, including interference that may
cause undesired operation of the device.
137
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Important
This equipment was tested for FCC compliance under conditions that included the use of shielded
cables and connectors between it and the peripherals. It is important that you use shielded cables
and connectors to reduce the possibility of causing radio and television interference. Shielded
cables, suitable for the product range, can be obtained from an authorized dealer. If the user
modifies the equipment or its peripherals in any way, and these modifications are not approved by
TomTom, the FCC may withdraw the user’s right to operate the equipment. For customers in the
USA, the following booklet prepared by the Federal Communications Commission may be of help:
"How to Identify and Resolve Radio-TV Interference Problems." This booklet is available from the
US Government Printing Office, Washington, DC 20402. Stock No 004-000-00345-4.
FCC ID: S4L4FB40, S4L4FA50, S4L4FA60, S4L4FL50, S4L4FL60
IC ID: 5767A-4FB40, 5767A-4FA50, 5767A-4FA60, 5767A-4FL50, 5767A-4FL60
FCC RF Radiation Exposure Statement
The transmitters within this device must not be co-located or operating in conjunction with any
other antenna or transmitter.
FCC Country Code Selection
The Country Code Selection feature is disabled for products marketed in the US or Canada. Per
FCC regulations, all Wi-Fi products marketed in US must be fixed to US operation channels only.
Location of FCC ID and IC ID information on your device
The FCC ID and IC ID can be found next to the memory slot on your device. Lift the flap to expose
the memory slot.
Responsible party in North America
TomTom, Inc., 24 New England Executive Park, Suite 410, Burlington, MA 01803
Tel: 866 486-6866 option 1 (1-866-4-TomTom)
138
Emissions information for Canada
Operation is subject to the following two conditions:

This device may not cause interference.

This device must accept any interference, including interference that may cause undesired
operation of the device.
Operation is subject to the condition that this device does not cause harmful interference.
This Class B digital apparatus complies with Canadian ICES-003.
The Country Code Selection feature is disabled for products marketed in the US or Canada.
Equipment is certified to the requirements of RSS-210 for 2.4-GHz.
IMPORTANT NOTE
IC Radiation Exposure Statement:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.

This device and its antenna(s) must not be co-located or operating in conjunction with any
other antenna or transmitter.

This equipment should be installed and operated with a minimum distance of 20cm
between the radiator & your body.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure
compliance. To maintain with IC RF exposure compliance requirements, please follow the
operation instructions in this manual.
Responsible party in Chile
Avenida Apoquindo 3885, Planta 12, Las Condes, Santiago de Chile.
Responsible party in Mexico
TomTom Telematics Solutions Mexico SA de CV, Rio Mississippi 232, Colonia Cuauhtémoc,
Delegación Cuauhtémoc, C.P. 06500, México, D.F.
IMPORTED AND MARKETED BY:
TOMTOM TELEMATICS SOLUTIONS MÉXICO S.A. DE C.V.
FRANCISCO PETRARCA 223 INT. 1004 Col. POLANCO CHAPULTEPEC DEL. MIGUEL HIDALGO
MÉXICO D.F. C.P. 11560 RFC. MOV071022LS9 TEL. 0155 59559224
Customer support contact
US: 1-866-459-3499
Chile: (+56) 2 2584 7172
Mexico: (+ 52) 5559559224 / (+52) 5559559225
139
Mexico
Operation of this equipment is subject to the following two conditions: (1) this equipment or
device may not cause harmful interference and (2) this equipment or device must accept all
interference, including interference that may cause undesired operation.
Chile
This product has been verified by SUBSECRETARÍA DE TELECOMUNICACIONES with homologation number 1140/DO29803/F26
Pacemakers
Pacemaker manufacturers recommend that a minimum of 15 cm / 6 inches be maintained
between a handheld wireless device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with independent research and recommendations by Wireless Technology Research.
Guidelines for people with pacemakers

You should ALWAYS keep the device more than 15 cm / 6 inches from your pacemaker.

You should not carry the device in a breast pocket.
Other medical devices
Please consult your physician or the manufacturer of the medical device, to determine if the
operation of your wireless product may interfere with the medical device.
Connected networks
Devices that contain a GSM module are intended for connection to the following networks:
GSM/GPRS 900/1800
EU Specific Absorption Rate (SAR) compliance
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION
This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Council of
the European Union.
The SAR limit recommended by The Council of the European Union is 2.0W/kg averaged over 10
grams of tissue for the body (4.0 W/kg averaged over 10 grams of tissue for the extremities hands, wrists, ankles and feet). Tests for SAR are conducted using standard operating positions
specified by the EU council with the device transmitting at its highest certified power level in all
tested frequency bands.
USA Specific Absorption Rate (SAR) compliance
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION
140
This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government, Industry Canada of the Canadian
Government (IC).
The SAR limit recommended by the Federal Communications Commission (FCC) of the U.S.
Government, Industry Canada of the Canadian Government (IC) is 1.6W/kg averaged over 1 gram
of tissue for the body (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands,
wrists, ankles and feet). Tests for SAR are conducted using standard operating positions specified
by FCC/IC with the device transmitting at its highest certified power level in all tested frequency
bands.
Exposure limits
This device complies with radiation exposure limits set forth for an uncontrolled environment. In
order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity
to the antenna shall not be less than 8 inches (20 cm) during normal operation.
Regulatory Compliance Mark
This product displays the Regulatory Compliance Mark (RCM) to show that it complies with
relevant Australian regulations.
Customer support contact (Australia and New Zealand)
Australia: 1300 135 604
New Zealand: 0800 450 973
Notice for New Zealand
This product displays R-NZ to show it complies with relevant New Zealand regulations.
Warning for Australia
The user needs to turn off the device when exposed to areas with potentially explosive atmospheres such as gas stations, chemical storage depots, and blasting operations.
Notice for South Africa
The model 4FA50, 4FL50 is ICASA approved. These instructions apply to all countries with a
digital label.
To see the product certification information for your device, do the following:
Select Help in the Main Menu.
Select About.
Select Legal information.
Select Certificates.
141
Customer support contact (Asia)
Malaysia 1800815318
Singapore 8006162269
Thailand 0018006121008
Indonesia 0018030612011
This document
Great care was taken in preparing this document. Constant product development may mean that
some information is not entirely up to date. The information in this document is subject to change
without notice.
TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for
incidental or consequential damages resulting from the performance or use of this document. This
document contains information protected by copyright. No part of this document may be
photocopied or reproduced in any form without prior written consent from TomTom N.V.
Model names
4FA50, 4FL50
NAVIGATION SYSTEM (GPS)
Model: PRO
Brand: TomTom
PRODUCED IN CHINA
Copyright notices
© 2016 TomTom Telematics B.V., The Netherlands. This product is protected by international
patent, trademark and copyright registrations where applicable, with further rights pending. No
part of this product or its contents may be copied without the express written permission of the
rights holder.
© 1992 — 2016 TomTom. All rights reserved. This material is proprietary and the subject of
copyright protection and/or database rights protection and/or other intellectual property rights
owned by TomTom or its suppliers. The use of this material is subject to the terms of a license
agreement. Any unauthorized copying or disclosure of this material will lead to criminal and civil
liabilities.
Please see telematics.tomtom.com/legal
applying to this product.
for limited warranty and end user license agreements
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by TomTom is under license. Other trademarks and trade names are those
of their respective owners.
142
TomTom Telematics Limited Warranty
WARRANTOR
Non-U.S. and non-Canadian purchases: If you have made your purchase outside the United States
and Canada, this Limited Warranty is granted by and this Limitation of Liability is stipulated for the
benefit of TomTom Telematics B.V., De Ruijterkade 154, 1011 AC Amsterdam, The Netherlands.
WHAT THIS WARRANTY COVERS
1
TomTom Telematics B.V. (“TomTom”) warrants to you that the Hardware will be free from
defects in workmanship and materials under normal use (“Defects”) for a period of one (1) year
from the date that the Hardware was first purchased by you (“Warranty Period”). During the
Warranty Period the Hardware will be repaired or replaced at TomTom’s choice (“Limited
Warranty”) without charge to you for either parts or labor. This Limited Warranty covers the
replacement of the Hardware only. If the Hardware is repaired after the Warranty Period has
expired, the Warranty Period for the repair will expire six (6) months after the date of repair.
WHAT THIS WARRANTY DOES NOT COVER
2
The Limited Warranty does not apply to normal wear and tear, does not apply when the
Hardware is opened or repaired by someone not authorized by TomTom and does not cover
repair or replacement of any Hardware or part thereof damaged by: misuse, moisture, liquids,
proximity or exposure to heat and accident, abuse, non-compliance with the instructions supplied
with the Hardware, neglect, or misapplication. The Limited Warranty does not cover physical
damage to the surface of the Hardware. This Limited Warranty does not cover any software that
may accompany or be installed on the Hardware. The Limited Warranty does not cover the
installation, removal, or maintenance of the Hardware or any costs related herewith.
HOW TO MAKE A WARRANTY CLAIM
3
In order to make a claim of a Defect, you must contact TomTom during the Warranty
Period via www.tomtom.com/telematics to explain the Defect and to obtain an RMA number
(Return Materials Authorization) if necessary. You must return the Hardware during the Warranty
Period, along with the RMA number provided by TomTom and an explanation of the Defect, to the
address provided to you by TomTom. If a defect arises and a valid claim under this Limited
Warranty is received by TomTom after the first one hundred and eighty (180) days of the Warranty
Period, TomTom is entitled to charge you for any reasonable shipping and handling costs made in
connection with the repair or replacement of the Hardware. You must comply with any other
return procedures stipulated by TomTom, if any.
YOUR LEGAL RIGHTS
4
Some countries may not allow the exclusion or limitation of damages. If any part of this
Limited Warranty is held to be invalid or unenforceable, the remainder of the Limited Warranty
shall nonetheless remain in full force and effect.
5
This Limited Warranty is the only express warranty made to you and is provided in lieu of
any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications.
143
6
Except for the Limited Warranty and to the maximum extent permitted by applicable law,
TomTom and its suppliers provide the Hardware “AS IS AND WITH ALL FAULTS”, and hereby
disclaim all other warranties and conditions, whether express, implied or statutory, including, but
not limited to, any (if any) implied warranties, duties or conditions of satisfactory quality, of fitness
for a particular purpose, of reliability or availability, of accuracy or completeness of responses, of
results, of workmanlike effort, of lack of viruses, and of reasonable care and skill, all with regard to
the Hardware, and the provision of or failure to provide support or other services, information,
software, and related content through the Hardware or otherwise arising out of the use of the
Hardware. Also, there is no warranty or condition of quiet enjoyment, quiet possession, or
non-infringement with regard to the Hardware. This exclusion does not apply to
(I)
any implied condition as to title and
(II)
any implied warranty as to conformity with description.
7
This Limited Warranty does not affect any legal rights under applicable national legislation
governing the sale of consumer goods.
8
This Limited Warranty cannot be transferred to any other person.
LIMITATION OF LIABILITY
9
Neither TomTom nor its suppliers shall be liable to you or to any third party for any
damages either direct, indirect, incidental, consequential, or otherwise (including in each case, but
not limited to, damages for the inability to use the equipment or access data, loss of data, loss of
business, loss of profits, business interruption or the like) arising out of the use of or inability to
use the Hardware even if TomTom has been advised of the possibility of such damages.
10
Notwithstanding any damages that you might incur for any reason whatsoever (including,
without limitation, all damages referenced herein and all direct or general
damages in contract or anything else), the entire liability of TomTom and any of its suppliers shall
be limited to the amount actually paid by you for the Hardware.
11
TomTom shall not be liable for
(I)
any fraud on the part of its employees and/or agents; or
(II)
any fraudulent misrepresentation on the part of its employees and/or agents.
12
Notwithstanding the above, neither party’s liability for death or personal injury resulting
from its own negligence shall be limited.
144
FOR MEXICO ONLY: The limited warranty printed in this document is invalidated.
145
Copyright notices
© 2016 TomTom. All rights reserved. TomTom and the "two hands" logo are registered trademarks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited
warranty and end user license agreements applying to this product.
© 2016 TomTom. All rights reserved. This material is proprietary and the subject of copyright
protection and/or database rights protection and/or other intellectual property rights owned by
TomTom or its suppliers. The use of this material is subject to the terms of a license agreement.
Any unauthorized copying or disclosure of this material will lead to criminal and civil liabilities.
SoundClear™ acoustic echo cancellation software © Acoustic Technologies Inc.
The software included in this product contains copyrighted software that is licensed under the
GPL. A copy of that license can be viewed in the License section. You can obtain the complete
corresponding source code from us for a period of three years after our last shipment of this
product. For more information, visit tomtom.com/gpl or contact your local TomTom customer
support team via tomtom.com/support. Upon request, we will send you a CD with the corresponding source code.
146
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