3.9 UPnP Settings 3.10 DDNS Service Settings - IP

www.foscam.com
3.9 UPnP Settings
Figure 3.21
The default UPnP status is closed. You can select the checkbox and open UPnP, then the
camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you
can see the UPnP status:
There may be issues with your routers security settings, and sometimes may error. We
recommend you configure port forwarding manually on your router (Figure 3.27).
3.10 DDNS Service Settings
FOSCAM camera has embedded a unique DDNS domain name when producing, and you can
directly use the domain name, you can also use the third party domain name.
FOSCAM domain name
Here take camera.myfoscam.org for example. Go to option of DDNS Service Settings on the
administrator panel, you can see the domain name.
Please enable the FOSCAM DDNS name first.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
27
www.foscam.com
Enable FOSCAM
DDNS name .
Figure 3.23
Enable: Open or close the FOSCAM domain name. The default status of FOSCAM domain
name is open.
Validity Queries: Check the validity of embedded domain name.
Now you can use http:// Domain name + HTTP Port to access the camera via internet.
Take hostname camera.myfoscam.org and HTTP Port no. 88 for example, the accessing link
of the camera via internet would be http:// camera.myfoscam.org:88
Note: If you want to use the manufacturer’s domain name, please select None as the Third Party
DDNS and enable the Manufacturer’s domain name, then click submit.
Third Party Domain Name Settings
User can also use third part DDNS, such as www.no-ip.com. ,www. dyndns.com
Here take www.no-ip.com for example:
① Step 1, Go to the website www.no-ip.com to create a free hostname
Firstly: Login on www.no-ip.com and click No-IP Free to register.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
28
www.foscam.com
Click here to register
Figure 3.24
Please register an account step by step according to instructions on www.no-ip.com
After registration, please login your email which used to register. You will receive an email from
website, please click the link to activate your ACCOUNT as indicated in email.
Secondly: Login the link with the registered username and password to create your
domain name.
Figure 3.25
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
29
www.foscam.com
Figure 3.26
Please create the domain name step by step according to instructions on www.no-ip.com
Step 2, DO DDNS Service Settings within the Camera
Please set DDNS Service Settings within the camera by hostname, a user name and
password you’ve got from www.no-ip.com
Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of DDNS Service Settings on the administrator panel.
Secondly, disable the Manufacturer’s domain name and select No-Ip as a server in the Third
Party DDNS.
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill
ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The
camera will restart and to take the DDNS settings effective.
Fourthly, after the restart, login the camera, and go to option of Device Status on the
administrator panel, and check if the DDNS status is successful.
If failed, please double check if you have input the correct hostname, user name, and
password, and try to redo the settings.
NOTE:
The Third Party DDNS and the Manufacturer’s Domain Name cannot work at the same time.
If you have set Third Party DDNS and meanwhile you enabled the Foscam Domain Name, the
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
30
www.foscam.com
Third Party DDNS will take effect.
② Do port forwarding within the router
Example: The camera’s LAN IP address is http://192.168.1.35:88 ,
Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue
Server on some brands of router). Take Linksys brand router as an example, Login the
router, and goes to Applications & Gaming->Single Port Forwarding.
Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the
router showed as below.
Figure 3.27
③ Use domain name to access the camera via internet
After the port forwarding is finished, you can use the domain name+ http no. to access the
camera via internet. Take hostname ycxgwp.no-ip.info and http no. 88for example, the
accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:88
3.11 Mail Service Settings
If you want the camera to send emails when motion/sound has been detected, Mail Service
Settings will need to be configured.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
31
www.foscam.com
1
5
Figure 3.28
1----- Sender Mailbox for sender must support SMTP
2----- Receiver
Mailbox for receiver need not support SMTP,you can set 4 receivers
3----- SMTP Server/ Port
Enter SMTP server for sender. SMTP port is usually set as 25.
Some SMTP servers have their own port, such as 587 or 465 and Transport Layer Security
usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS
and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by
which Transport Layer Security you select.
4---- SMTP user
ID account of the sender email address
5----Submit Click Submit to take effect
6----Test Click Test to see if SMTP has been successfully configured.
NOTE: Click Submit first before choosing Test.
Click Test to see if SMTP has been successfully configured.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
32
www.foscam.com
.
Figure 3.29
If the test fails with one of the following errors after clicking Test, verify that the information you
entered is correct and again select Test .
1) Cannot connect to the server
2) Network Error. Please try later
3) Server Error
4) Incorrect user or password
5) The sender is denied by the server. Maybe the server need to authenticate the user, please
check it and try again
6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server
7) The message is denied by the server. Maybe because of the anti-spam privacy of the server
8) The server does not support the authentication mode used by the device
Report Internet IP by Mail—If selected, you will receive emails which contains internet IP
information such as When the camera is powered or the Internet IP has changed. (For example:
IPCAM's urls is http://119.123.207.96:8068). Make sure the port is mapped to the router
correctly.
3.12 MSN Setting
If you want the camera send its current internet IP address to you or your friends, please set
MSN settings.
Acquire an MSN ID for the IPCAM first, then follow the instructions as per Figure 3.30.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
33
www.foscam.com
Fill in the user and
password of the MSN
ID you applied for
your camera .
MSN ID in this list can
chat with the camera .
Figure 3.30
Click Submit and go to the “Device Status” screen and verify the MSN settings are succeed.
Figure 3.31
When the MSN ID in the Friends list login the MAN, he can chat with camera. For example:
Foscam13(this account contained in the Friends list) log in MSN, and double click the camera’s
account (foscam31), then enter “url?”, the camera will send it’s current IP address to you.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
34
www.foscam.com
Figure 3.32
Note: Create a new MSN account for the camera, do not use the same MSN account as you
would like to chat with your friends. When the camera login uses the MSN account, this account
cannot be used for anything else when the camera works.
3.13 FTP Service Settings
If you want to upload images to your FTP server,you can set FTP Service Settings.
Figure 3.33
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
35
www.foscam.com
Figure 3.34
FTP server: If your FTP server is located on the LAN, you can set as Figure 3.33.
If you have an FTP server which you can access on the internet, you can set as Figure 3.34.
FTP Port: Usually the port is 21.
FTP Upload Folder: Make sure that the folder you plan to store images exists as the camera
can’t create the folder itself. Also, the folder must be read/writable.
FTP Mode: The camera supports standard (POST) mode and passive (PASV) mode
Upload Image Now: This option will upload images continuously when you enable the checkbox
Enable Set Filename: When you enable this option the uploaded image will be named
according to the filename you enter. The next image will overwrite the filename of the previous
image. Hence there will only be one image, the last uploaded.
Filename: See the above option.
Note: You cannot change the name of the alarm image.
Upload Interval refers to the time between the current image and the next image being
uploaded.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
36
www.foscam.com
Click Submit to save these settings. Click Test, the following screen displays if successful.
Figure 3.35
The following errors may occur:
1) Can not connect to the server. Check if the FTP Server is correct.
2) Network Error. Please try later.
3) Server Error.
4) Incorrect user or password. Check the username and password.
5) Cannot access the folder. Verify the folder exists and your account is authorized
6) Error in PASV mode. Verify the server supports PASV mode.
7) Error in PORT mode. PASV mode should be selected if the device is behind a NAT.
8) Cannot upload file. Verify your account is authorized
If an error occurs check the parameters you entered are correct. The filename format of the
image is similar to 00606E8C1930(sarah)_0_20100728114350_25.jpg
Check if your FTP server supports this file name format.
3.14 Alarm Service Settings
IP Camera supports Motion Detection Alarmed and Sound Detection Alarmed, when the
motion or sound has been detected, it will send email alerts or upload images or record.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
37
www.foscam.com
1
2
3
4
5
Figure 3.36
1---- If you want to set Motion Detection Alarmed ,select the checkbox
2---- The larger the number, the higher the motion sensitivity will be
3---- Select this option to reduce false alarms when light changes
4----- If you want to do Sound Detection Alarmed,select the checkbox
5---- The larger the number, the higher the sound sensitivity will be
If motion/sound is detected after you enable Motion Detection Armed/Sound Detection
Alarmed, the Alarm Status will turn to Motion/Sound Detect Alarm.
Here you can see the alarm status
Figure 3.37
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
38
www.foscam.com
There are four alarm indicators:
1) Camera will send emails when motion/sound is activated.
If you want to receive images when motion is detected, you must set Mail Service Settings first.
(Figure 3.28) Then set motion alarm as follows:
Figure 3.38
2) Upload images via FTP server when motion/sound trigger.
To upload images to an FTP server when motion/sound is detected, you must set FTP Service
Settings(Figure 3.33/3.34) first and then set motion/sound alarm as pictured below
Select this option
Set an interval for images to upload .
Figure 3.39
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
39
www.foscam.com
3)
You can hear the beep sound when the alarm has been detected.
Select this option
Figure 3.40
4) The camera will record automatically for one minute after motion/sound is detected.
You can find the recording file in the folder which you set previously. (Figure 3.6)
Select the checkbox
When you enable motion alarm, the camera will
record automatically and store the recording file
to the folder you configured. This icon is used to
Figure 3.41 control whether the folder opens or not .
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
40
www.foscam.com
Alarm Scheduler:
Here are two ways to set the alarm.
1) Alarm at any time when motion/sound is detected.
Don’t select Scheduler. Click Submit and the camera will alarm at any time when motion is
detected.
Figure 3.42
Another Way: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the
following picture. Click Submit and the camera will alarm at any time when motion is detected.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
41
www.foscam.com
Figure 3.43
2) Specify an alarm schedule.
If you want the camera to alarm during set times select Scheduler and set time range.
If you want to select one serial area, you can click any number between 00 and 23 on the first
row, the corresponding column will be selected and it will turn blue. For example, click the
number “06” on the first row, you can see the column turn blue. That means the camera will
alarm when motion/sound is detected between 6 and 7 o’clock every day. Click the number“06”
on the second row, you can cancel the corresponding column you set. And it will turn grey.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
42
www.foscam.com
Figure 3.44
If you want to select discrete area, you click the left button on the box of time range. It will turn
blue. If you want to delete it, just click the left button and it will turn grey.
Figure 3.45
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
43
www.foscam.com
3.15 PT Settings
You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower
speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will
be effective after you reboot device.
Figure 3.46
Patrol rounds horizontal: Set the round between 1 and 10, then click Submit. Back to
surveillance window. Click the Horizon patrol button, the camera will patrol the rounds
horizontally you set and then stop if you don’t click Stop horizon patrol button. For example, you
set 4 for the patrol rounds. Click submit and back to surveillance window. Click the Horizon patrol
button and do not click the Stop horizon patrol button, the camera will patrol 4 rounds and then
stop automatically.
Patrol rounds vertical: Set the round between 1 and 10, then click submit. Back to surveillance
window Click the Vertical patrol button, the camera will patrol the rounds vertically you set and
then stop if you don’t click Stop vertical patrol button.
3.16 Upgrade Device Firmware
When you upgrade the camera, please upgrade system firmware first and then upgrade the Web
UI.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
44
www.foscam.com
Upgrade system
firmware .
Upgrade Web UI
Figure 3.47
Click Browse, choose the correct bin file and then click Submit to upgrade.
Don’t shut down the power during upgrade until the IP camera tool finds the camera again.
Upgrade Firmware by IP Camera Tool
Double click the IP Camera Tool shot icon
, select the Camera IP that you want to
upgrade the firmware. Then select Upgrade Firmware and enter the username and password,
choose the firmware file, and upgrade.
Figure 3.48
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
45
www.foscam.com
Enter the User name and
password .
Figure 3.49
CAUTION: If your camera works well with the current firmware, we recommend not upgrading.
Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if
misconfigured during an upgrade.
NOTE:
1) Please ensure you have download the correct firmware package for your camera before
upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you
upgrade.
2)Upon downloading the firmware check the sizes of the .bin files. They must match the size in
the readme.txt file. If not, please download the firmware again until the sizes are the same. Your
camera will not function correctly if a corrupt .bin file is used.
3) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device
Firmware.
4) Never shut down the power of the camera during upgrade until the IP camera restart and get
connected.
3.17 Backup & Restore Settings
Click Submit to save all the parameters you have set. These parameters will be stored in a bin
file for future use. The bin file can be reloaded to restore the parameters that were set.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
46
www.foscam.com
Click Submit to store
parameters .
Load the parameters bin
file .
Figure 3.50
3.18 Restore Factory Settings
All parameters will return to factory settings if selected.
1
2
Figure 3.51
3.19 Reboot Device
Click Reboot Device to reboot the camera. This is similar to unplugging the power to the
camera.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
47
www.foscam.com
3.20 Log
The log record shows who accessed the camera and when. (Figure 3.52).
Figure 3.52
3.21 Back
This will take you back to the surveillance window.
4 APPENDIX
4.1 Frequently Asked Questions
NOTE: Always verify network connections are working by checking the status of the indicators
on the network server, hub and network card.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
48
www.foscam.com
4.1.1 I have forgoten the administrator username and/or password
To reset the administrator username and password, press and hold down the RESET BUTTON
for 10 seconds. Upon releasing the reset button, the username and password will return to the
factory default administrator username and password. Please power on the camera before reset
Default administrator username: admin
Default administrator password: No password
4.1.2 Subnet doesn’t match, dbclick to change
If the IP Camera Tool shows the error “Subnet doesn’t match, dbclick to change!”, select Obtain
IP from DHCP server.
If this error still exists after obtaining an IP from the DHCP server, check the local area
connection of your computer and verify the subnet and gateway of the camera which should be
the same subnet of your computer.
4.1.3 No Pictures Problems
Video streaming is managed by the ActiveX controller. If the ActiveX controller isn’t installed
correctly you will see no video image. There are two ways to resolve this problem:
1) Reinstall “IP Camera Tool” and ActiveX controller(recommended).
2) Download ActiveX controller and set the security setting of IE: IE browser  Tool  Internet
ProperSecurityCustom LevelActiveX control and Plug-ins. The first three options of front
should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As
follows:
Enable: Download unsigned ActiveX controls
Enable: Initialise and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
49
www.foscam.com
Figure 4.1
If you allow the ActiveX to run, but still can not see living video and a red cross in the centre of
the video. Pls select another port number. Don’t use port 80, use port 85, 8005.etc.
Change another
port number .
Figure 4.2
NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX.
If you cannot see live video, try shutting down the firewall or anti-virus software and try again.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
50
www.foscam.com
4.1.4 Can’t access IP camera on internet
Possible reasons why camera is not accessible on the internet:
1) ActiveX controller is not installed correctly.
2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try
changing to another port number. (Figure 4.2)
3) Port forwarding is not successful (Figure 3.27)
Double check these settings and make sure they are correct.
4.1.5 IP Camera Tool could not find camera’s IP
Verify that the network cable is securely fastened to the camera.
Make sure that DHCP is enabled on your router, do not enable MAC address filter.
Make sure that the firewall or anti-virus software does not block the camera. You can add the
camera as a trusted site on your firewall or anti-virus software.
4.1.6 UPnP always failed
UPnP only contains port forwarding in our recent software. Sometimes, it may be fail to do port
forwarding automatically because of the firewall or anti-virus software. It may also be due to the
router’s security settings. We recommend manually configuring port forwarding the camera can
be viewed on the internet.
4.1.7 Couldn’t find the shortcut on the desktop after install IP camera
tool
If you use Windows7 or Vista and the shortcut is missing after installing the IP camera tool,
check the path of IP Camera program.
For example, if it was pointing to C:\Windows\System32\IPCamera.exe.
Please fix this by pointing the shortcut to the correct path
C:\Windows\SysWOW64\IPCamera.exe. After this you should be able to use the shortcut
without any problems.
4.1.8 I can’t change the record path
When you use Windows7 or Vista, you may be not able to change the record path because of
the security settings of computer. Please add the camera as a trusted site to resolve this issue.
The steps are
IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
51
www.foscam.com
4.1.9 I can’t find multi-device settings and record icon
Record and multi-device functionality are controlled by the ActiveX controller.
These functions are not available in Firefox, Google Chrome and Safari.
4.1.10 Can’t see other cameras listed in multi-device when using remote
access
If you want to view all the cameras via the WAN, verify that each camera added in the
multi-device settings can be accessed by using the DDNS name and port number. Use the
DDNS domain name not the camera’s LAN IP. (For more details see: How to add cameras in
WAN)
4.1.11 Only see black screen or undefined characters when using
remote login
If you could access the login page remotely, this indicates that your DDNS settings are correct. If
you are unable to see live video but only some undefined characters, this may be due to the
internet speed issues.
4.2 Default Parameters
Default network Parameters
IP address: obtain dynamically
Subnet mask: 255.255.255.0
Gateway: obtain dynamically
DHCP: Disabled
DDNS: Embedded FOSCAM domain name
Username and password
Default administrator username: admin
Default administrator password: No password
4.3 Specifications
ITEMS
Image Sensor
Image Sensor
Display Resolution
Lens
FI8910E
High Definition Color CMOS Sensor
640 x 480 Pixels(300k Pixels)
f: 2.8mm,F:2.4
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
52
www.foscam.com
Lens
Video
Audio
Communication
POE
Power
Environment
PC
Requirements
Mini. Illumination
Lens Type
Viewing Angle
IR_CUT
Image Compression
Image Frame Rate
Resolution
Flip Mirror Images
Light Frequency
Video Parameters
Input
Output
Audio Compression
Ethernet
Supported Protocol
Infrared Light
Dimension
Gross Weight
Net Weight
POE Standard
Input Voltage
Output Voltage
Output Power
0.5Lux
Glass Lens
60degree
Filter will switch automatically
MJPEG
15fps(VGA),30fps(QVGA)
640 x 480(VGA), 320 x 240(QVGA)
Vertical / Horizontal
50Hz, 60Hz or Outdoor
Brightness, Contrast
Built-in Microphone
Built-in Speaker,with a audio jack
MJPEG
One 10/100Mbps RJ-45
HTTP,FTP,TCP/IP,UDP,SMTP,DHCP,PPPoE,DDNS,UPnP,
GPRS
11 IR LEDs, Night visibility up to 8 meters
117(L) x114(W) x129mm(H)
765g
315g
IEEE 802.3af
DC 36V~DC 57V
DC 5V
15.4W (Max.)
Wiring standards
100M BASE-T
Power Supply
Power Consumption
Operate Temper.
Operating Humidity
Storage Temper.
Storage Humidity
CPU
Memory Size
Display Card
Supported OS
DC 5V/2.0A (EU,US,AU adapter or other types optional)
5Watts (Max.)
0° ~ 55°C (32°F ~ 131°F)
20% ~ 85% non-condensing
-10°C ~ 60° (14°F ~ 140°F)
0% ~ 90% non-condensing
2.0GHZ or above
256MB or above
64M or above
Microsoft
Windows
2000/XP/Vista/Windows7-32bit/Windows7- 64bit/ Windows832bit/Windows8-64 bit / mac
IE 6.0, IE7.0, IE8.0,IE9.0, Firefox2.0,Firefox3.0, Google
Chrome, Safari or other standard browsers
Browser
Certification
CE,FCC
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
53
www.foscam.com
5 OBTAINING TECHNICAL SUPPORT
While we hope your experience with the IPCAM network camera is enjoyable and easy to use,
you may experience some issues or have questions that this User’s Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving
the problems. If our reseller cannot provide service, pls contact our service department:
tech@foscam.com .
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5168
54
Open as PDF
Similar pages