user manual - Amazon Web Services

YOUR NEW BEST FRIEND
USER MANUAL
Item No.: 0805
CONTENTS
INTRODUCTION
P.1
POWERING CHIP™
P.2
POWERING THE CHIP SMARTBED™
P.3
POWERING THE CHIP SMARTBALL™
P.4
POWERING THE CHIP SMARTBAND™
P.5
QUICK OVERVIEW - CHIP™
P.6
QUICK OVERVIEW - ACCESSORIES
P.7
PLAY WITH CHIP™
P.8 - P.9
PLAY WITH CHIP™ - CHIP SMARTBALL™
P.10
PLAY WITH CHIP™ - CHIP SMARTBAND™
P.11
PLAY WITH CHIP™ - CHIP SMARTBAND™
P.12
CUSTOM VOICE COMMAND
P.13
SLEEP & STANDBY MODE
P.14
APP FUNCTIONALITY
P.15
Q&A
P.16
WARRANTY
P.17
1
INTRODUCTION
THANK YOU FOR PURCHASING CHIP™ FROM WOWWEE™!
"CHiP™ is an intelligent, affectionate robot pup. With advanced sensors and smart accessories, CHiP is
always aware of his surrounding and always ready to play! And, CHiP aims to please. Praise him when you
like what you see and CHiP will learn to favor the behaviors, animations and actions that you prefer.
Take a few minutes to look through this user manual to get CHIP up and going."
NOTE: When using CHiP, adult supervision is required.
PRODUCT CONTENTS:
1 x CHiP™
1 x CHiP SmartBase™
8 x Screws
1 x AC/DC power adapter
1 x USB Charge cable
1 x CHiP SmartBand™
1 x CHiP SmartBall™
1 x Instruction manual
1 x Quick start guide
4 x Wheel Guards
4 x Wheel guards
8 x Screws (for wheel guards)
CHiP™
CHiP SmartBand™
AC Adaptor
CHiP SmartBed™
CHiP SmartBall™
Micro USB Cable
PLEASE NOTE THE FOLLOWING WHEN OPERATING CHIP™
•
•
•
•
Do not immerse CHIP or any parts in water or any other form of liquid
Do not drop, throw, or kick CHIP as this might damage mechanical functions
Do not leave CHIP on surfaces from which he can easily fall
Always turn off when not in use
2
POWERING CHiP™
USING CHIP™
When you first turn on CHiP™, CHiP will look surprised and stretch his legs.
POWERING CHIP™
ON
LOW BATTERY INDICATORS
OFF
To get started with CHiP, first turn him on by pushing the power switch
located on his chest, to On.
When the batteries grow weak, CHiP™'s eyes will turn purple and
will move very slowly and will make a low battery indication sound.
You can also see current battery levels via the CHiP™ App.
There are 2 ways to recharge CHiP™, either by direct charging or by
using the CHiP SmartBed™.
POWERING CHIP - DIRECT CHARGING
Follow the diagram as shown for direct charging.
The CHiP™ product is operated by 1 x 7.4V 1800 mAh Lithium-ion
rechargeable.
INSTALLING OR CHANGING BATTERIES IN THE CHIP™:
CHIP™ BATTERY DIAGRAM/INSTALLATION
1. Using a Phillips screwdriver (not included) remove the
screws on the battery compartment cover.
2. Insert the batteries according to the diagram. Ensure that
the positive and negative polarities match the illustrations
inside the battery compartment.
3. Replace the battery compartment cover and replace the
screws using the screwdriver. Do not over-tighten.
Rechargeable Battery
(included)
NOTE: Do not remove/replace CHiP™ Rechargeable
Battery without first contacting WowWee®
support (www.wowweezone.com)
POWERING THE CHIP SMARTBED™
USING THE CHIP SMARTBED™
When you first plug in the SmartBed, CHiP will return to it to demonstrate his ability to dock autonomously.
CENTER POSITIVE
POWERING CHIP - WITH THE CHIP SMARTBED™
1. Ensure that both CHiP™ and CHiP SmartBed™ are ON and within close proximity (3 meters). CHiP™ will
automatically detect when its power is low, and will drive to CHiP SmartBed™ and recharge; or
2. Press the bed button on CHiP SmartBand™ while both CHiP™ and CHiP SmartBed™ are within close
proximity. CHiP™ will drive to CHiP SmartBed™ and recharge; or
3. In the case that CHiP™'s power is extremely low and unresponsive to (1) or (2), use the CHiP SmartBed™'s
AC/DC adaptor to directly charge CHiP™.
For optimal tracking, place the SmartBed in a room where CHiP would be most often. CHiP will need to
physically see the SmartBed before he can loacate it.
When the SmartBed is plugged in, its LED
will turn BLUE.
When CHiP is looking for the SmartBed, the
SmartBed's LED will turn RED.
When CHiP is charging via the SmartBed, the
SmartBed's LED will turn Purple.
3
4
POWERING THE CHIP SMARTBALL™
USING THE CHIP SMARTBALL™
When you first turn on the SmartBall, CHiP will demonstrate his ball handling abilities and play with it.
TURNING ON THE CHIP SMARTBALL™
ON
LOW BATTERY INDICATORS
OFF
To get started with the CHiP SmartBal™, toggle the power switch to
ON then follow the instructions in the "Playing With CHiP" section.
USING CHIP™ INSTALLING OR CHANGING
BATTERIES IN THE CHIP SMARTBALL™:
CHiP SmartBall™
When the batteries grow weak, the light on CHiP SmartBall™ will
flash purple and then power down. When this happens, power off
and replace all batteries.
CHIP
SMARTBALL™
BATTERY
DIAGRAM/INSTALLATION
1. Using a Phillips screwdriver (not included) remove
the screws on the battery compartment cover.
2. Insert the batteries according to the diagram.
Ensure that the positive and negative polarities
match the illustrations inside the battery
compartment.
3. Replace the battery compartment cover and
replace the screws using the screwdriver. Do not
over-tighten.
4 x “AAA” Size Alkaline Batteries (not
included)
5
POWERING THE CHiP SMARTBAND™
USING THE CHIP SMARTBAND™
When you first power up the SmartBand, CHiP will respond by tracking and driving towards it.
TURNING ON THE CHIP SMARTBAND™
ON
LOW BATTERY INDICATORS
OFF
To get started with the CHiP SmartBand, Press and hold the "CHiP"
button for 2 seconds then follow the instructions in the "Playing With
CHiP" section. To power off, press and hold the "CHiP" button for
4 seconds.
CHiP SmartBand™
When the battery grow weak, CHiP SmartBand™ will flash purple
and then power down. When this happens, recharge CHiP
SmartBand™ as indicated below.
POWERING THE CHIP SMARTBAND™:
1. Plug the Micro USB Cable into the Micro USB port
on the CHiP SmartBand™ and connect to a power
source as indicated in the diagram.
DC IN 5V 0.5A
2. Charging is indicated by a flashing white light.
3. When fully charged, the light
SmartBand™ will appear white
on
*The CHiP SmartBand™ is operated by 1 x 3.7V 130 mAh
Lithium-ion rechargeable.
CHiP
4. Press the center button on CHiP SmartBand™ to
reactivate the band.
IMPORTANT BATTERY INFORMATION
• Use only fresh batteries of the required size and recommended
type.
• Do not mix old and new batteries, different types of batteries
[standard (Carbon-Zinc), Alkaline or rechargeable] or
rechargeable batteries of different capacities.
• Remove rechargeable batteries from the toy before recharging
them.
• Rechargeable batteries are only to be charged under adult
supervision.
• Please respect the correct polarity, (+) and (-).
• Do not try to recharge non-rechargeable batteries.
•
•
•
•
•
•
Do not dispose of batteries into fire.
Replace all batteries of the same type/brand at the same time.
The supply terminals are not to be short-circuited.
Remove exhausted batteries from the toy.
Batteries should be replaced by adults.
Batteries should be recycled or disposed of as per state and
local guidelines.
6
QUICK OVERVIEW - CHiP™
CHIP™ OVERVIEW:
A. LED indicator eyes
B.Tail
C. Omnidirectional wheels
D. Touch sensors
J
E. IR Transmitter
K
F. Touch sense nose
G. Poseable rubber ears
H.Speaker
I. IR reciever
J. Power switch
K. Charge contacts
L. Direct charge port
L
G
D
D
B
E
A
F
H
I
C
7
QUICK OVERVIEW - ACCESSORIES
CHIP SMARTBAND™ OVERVIEW:
CHIP SMARTBALL™ OVERVIEW:
A. 4-way joypad
A. LED Indicator
B. CHiP button
B. Power switch
C. Adjustable strap
C. IR sensors
D. Charging port
A
C
A
B
D
B
C
CHIP SMARTBED™ OVERVIEW:
A
A. LED Indicator
B. Charge contacts
C. Charging port
B
C
8
PLAY WITH CHiP™
GETTING STARTED
CHiP has omnidirectional wheels, so he can move in all directions – from side to side, left, right, forward,
backward and spin around. Children should be careful when playing with CHiP’s feet and should not put
their fingers in his wheels. There are four wheel guards included in the CHiP package in order to prevent this.
We recommend that parents of younger children install the wheel guards by following the "Wheel Guard
Installtion Sheet".
BASIC INTERACTIVE FUNCTION
Once CHiP is fully charged, turn him on by pushing the power switch located on his chest, to ON. You can start to interact with him, even
without the app. CHiP is quite independent and will move around and react to things, even if you are not sending him commands. He might
even bark to get your attention. Be sure not to leave CHiP on a surface from which he can easily fall, or near stairs.
TOUCH RESPONSE
CHiP responds to various kinds of touch. He loves to be stroked on his head or patted on
his head. He also reacts when you touch his nose! Note that he sometimes reacts differently
depending on whether he is standing, sitting or lying down. Take some time to get to know CHiP!
Note: See the"Tricks" section in the CHiP app for full list
ICON
INPUT
RESPONSE
Pet
Brush CHiP's head from front to back or back to front, CHiP will lie
down and get excited.
Boop
Boop CHiP on the nose and CHiP will lick your hand.
Pat - While Standing
Tap CHiP's head while standing to make CHiP sit.
Pat - While Seated
Tap CHiP's head while seated to make CHiP lie down.
Pat - While Lying Down
Tap CHiP's head while lying down to make CHiP stand up.
PLAY WITH CHiP™
MOVEMENT DETECTION
CHiP can detect when you are moving him around. He will jump forward if you push him from
the front and if you push him from the back, he might look a little annoyed. If you push him from
side to side, he will also react! CHiP also knows when he has been picked up. If you shake him
too much, he will become dizzy. But he does like to spin around! Hold him and spin around
and he will be happy.
Note: See the"Tricks" section in the CHiP app for full list
ICON
INPUT
RESPONSE
Push From Side
Push CHiP from either side to annoy CHiP.
Pick Me Up
Pick CHiP off the ground to surprise CHiP
Shake About (while CHiP is in your hands)
While CHiP is picked up, shake CHiP to make CHiP dizzy
Spin Around (while CHiP is in your hands)
After picking CHiP up, spin around on the spot while holding CHiP and
CHiP will be very happy!
Kiss (while CHiP is in your hands)
After picking CHiP up, touch or kiss CHiP on the nose and CHiP will
show his affection.
VOICE COMMANDS
CHiP can hear you just like a real dog. To get his attention, all you have to do is say “Hey CHiP”
or "Hello CHiP"
Once his eyes turn green and you hear him go "woof", you can give him a command. It’s really
important to speak loudly, clearly, and to pronounce the words properly. Otherwise, CHiP might
not respond.
NOTE: See the"Tricks" section in the CHiP app for full list
ICON
INPUT
RESPONSE
Voice Command - Sit Down!
Say "Sit Down!" to make CHiP sit.
Voice Command - Let's Dance!
Say "Let's Dance!" and CHiP will dance to his favorite song.
Voice Command - Wanna Play!
Say "Wanna Play?" and CHiP will look for and play with the SmartBall
NOTE: You will need a connected SmartBall
Voice Command - Fetch!
Say "Fetch!" and CHiP will look for the SmartBall and bring it to you
NOTE: You will need a connected SmartBall and SmartBand
Voice Command - Love You!
Say "Love You!" and CHiP will show his affection.
Voice Command - Yoga!
Say "Yoga!" and CHiP will show you some cool yoga moves.
9
10
PLAY WITH CHiP™ - CHiP SMARTBALL™
CHiP loves his accessories, and you don’t need the app to enjoy using them to play with him! He can respond
to his SmartBall and to commands sent from the SmartBand, when they are in range and powered up.
The accessories use both Bluetooth® and IR sensors. He can typically detect the SmartBall and the SmartBand
within about 10 feet (3 meters). If you are not in range, CHiP will miss the command. Even if you are close, it
is better if you are in the same room as CHiP when you play with him.
GETTING STARTED
The SmartBall is CHiP’s favorite toy. The SmartBall comes equipped with a number of IR sensors so that CHiP can find it easily. You can safely
roll the ball, even on a hard surface and CHiP will chase after it!
When you first turn it on, CHiP will get excited. The default game mode is chase. CHiP will nudge his ball all over the place, and pant and
bark in excitement!
When you’re ready to play with him, grab your smartband!
TURNING ON
To turn the SmartBall on, simply push the power button to ON. The SmartBall will flash a couple of times as it connects to CHiP. Watch him react!
A blinking light means the smartball is on, and a solid blue light indicates that CHiP and the SmartBall are connected.
Note: When you are playing with CHiP and the SmartBall, be sure not to play on a surface or near stairs from which CHiP or the SmartBall
can easily fall. If you find the SmartBad is connected to CHiP (LED is on and not flashing) but that CHiP is unable to track or find the
SmartBall, please try moving it closer, or rolling it near CHiP.
DIFFERENT WAYS TO PLAY
WANNA PLAY
Its time to play! CHiP's eyes will turn what colour and he will chase the ball around and keep himself
entertained.
Activated by:
SOCCER
Its time for a game of catch/soccer! CHiP’s eyes will turn yellow and then white to let you know he’s getting
set. Once they return to yellow it means he’s ready. Roll the ball and CHiP will hit it back to you! Remember
to wait for his eyes to turn solid yellow before rolling it again.
Activated by:
FETCH
Voice Recognition: "Hey CHiP" then "Wanna Play"
SmartBand: Pressing Exclamation Mark button
Its time to play fetch! CHiPs eyes will turn yellow which means he’s ready to get started. Roll the ball and
CHiP will chase it down. CHiP tracks the SmartBall best when he can properly see the IR sensors on the
ball. If CHiP stops moving, it’s probably because the ball is rolling on a side where there no sensors. If
this happens, try giving the ball a little kick and CHiP should pick it up again. Once CHiP gets it, his eyes
will turn teal blue which means it’s time for him to bring it back. Remember, make sure your SmartBand is
in range and that CHiP can see it so that he can bring it back quickly and get ready for another game!
Activated by:
Voice Recognition: "Hey CHiP" then "Fetch"
SmartBand: Pressing CHiP Head button
Note: Requires the CHiP SmartBand
NOTE: After X minutes the SmartBall will enter Sleep Mode. To reactivate it, turn if off and then on again using the power switch.
PLAY WITH CHiP™ - CHiP SMARTBAND™
GETTING STARTED
The SmartBand is a key part of the CHiP experience. When you wear it, you and CHiP are connected.
PAIRING
THE
SMARTBAND
SMARTBALL
AND
WEARING THE SMARTBAND
The first time you
use CHiP, you might
have to pair him with
the
SmartBall
and
SmartBand. To do so,
turn it on and then hold
it on CHiP’s back for a
few seconds. The LED
will stop flashing once
the item is paired with
CHiP. It is advisable to
try pairing the items with
CHiP one at a time.
To put on the SmartBand, push
the strap through the large loop
and then tighten the SmartBand
comfortably around you wrist.
Fasten it by pushing the blue
catch through one of the smaller
loops on the strap.
CHIP SMARTBAND LAYOUT
There are 2 ways to use each button on your SmartBand, eiher through a light tap, or by pusing and holding one.
The CHiP Button:
The CHiP button is like almost like saying “heel”.
TAP
When you tap the CHiP button, it means you want CHiP to stop, look and listen.
Whether CHiP is following you, chasing a ball, finding his bed, or doing a dance- if you
want him to stop what he’s doing immediately and listen up, tap the CHiP button.
Hold
When you hold the CHiP button your band turns into a remote control. Think of the buttons
like a joystick. The buttons indicate forward/backward/left and right. You can also get
CHiP to spin if you hit the empty spaces on the band.
NOTE: Simply hold the CHiP button again for 2 seconds to exit drive mode.
The Location Pin Button:
Follow Me CHiP!! The location pin serves two functions: come and follow.
TAP
When you tap the location pin on the band, CHiP’s eyes will turn teal blue, and he be right
over to you. Once he’s close, tap the CHiP button to make him stop in place.
A key hint here is to always have the light on the band pointed at CHiP’s eyes. If ever it
appears as though CHiP isn’t listening, make sure CHiP is in range, and that his eyes can
properly see the light on your Smartband.
Hold
When you hold the location pin on the band, CHiP’s eyes will turn teal as well only this time
he’ll follow you around. Again, it’s key to make sure the light on the band is visible to CHiP’s
eyes. If ever you want to leave follow-me mode, all you need to do is hit the CHiP button.
NOTE: Pressing the CHiP button will stop CHiP from coming to / following you.
11
12
PLAY WITH CHiP™ - CHiP SMARTBAND™
The Like Button:
The like button is how CHiP learn’s what reactions you like best.
TAP
For every 1 CHiP input, there’s about 3-5 outputs. Hitting the like button means the outputs
will become less randomized and more catered to the one you like best.
For example, when you touch CHiP’s snout, CHiP will elicit three reactions- a kiss, a pant,
and a growl. Hit like for your favorite and CHiP will react that way more consistently
moving forward.
Hold
When you hold the like button CHiP’s eyes will turn purple which means he’s looking for his
bed so that he can recharge. CHiP finds his bed best when he’s lined up with the front of
the bed as this is where the sensors emit the strongest signal from. If CHiP looks he’s doing
a shimmy, it means he’s a little too far from the bed to track it. try moving CHiP a little closer
to the bed so that he can get some rest!
Note: For the full list of inputs that you can, check out the "Playing with CHiP" section in the Manual or the "Tricks" section in app.
The Exclamation Mark Button:
The exclamation mark means its playtime!
TAP
Tap on the Exclamation Mark button will activate Voice Recognition. You can skip the “Hey
CHiP” step and go right to the command. CHiP's Eyes will turn green and be ready for a
command. i.e. "Sit Down".
Hold
Holding the ChiP Head button will trigger Soccer Mode, CHiP's eyes will turn yellow and
will be ready to play with the SmartBall.
Note: It’s important to make sure the SmartBall is turned on before hitting the button or it won’t elicit any reaction from CHiP. For the ins and
outs of playtime, See "Playing With CHiP - The SmartBall" section in the Manual.
The CHiP Head Button:
The CHiP Head button means party time!
TAP
Tap on the CHiP Head button and CHiP will dance to his favourite song, he will move and
bark with excitement!
Hold
Holding the ChiP Head button will trigger Fetch Mode, CHiP's eyes will turn yellow and will
be ready to play with the SmartBall.
Note: It’s important to make sure the SmartBall is turned on before hitting the button or it won’t elicit any reaction from CHiP. For the ins and
outs of playtime, See "Playing With CHiP - The SmartBall" section in the Manual.
EDITING THE "HOLD" BUTTON FUNCTIONS
This feature allows you to remap or select new functions for each of the buttons on the SmartBand. Learn
more through the CHiP App and its tutorials.
Note: If you find the SmartBall is connected to CHiP (LED is on and not flashing) but that CHiP
is unable to track or find the SmartBall, please try moving it closer, or rolling it near CHiP.
Last but not least, you can check your smartband battery levels in the CHiP app.
When it gets low on battery, charge it up with the included micro USB cable.
For more info on charging, please see "Powering CHiP And His Accessories" section in the
Instruction Manual.
CUSTOM VOICE COMMAND
NAMING YOUR CHIP
To rename your CHiP, you’ll need to open up the CHiP app.
In the settings menu, hit the button that reads “Change voice command”. This will prompt a screen that asks
you to record your own voice instead. Tap the green microphone to begin. Be sure to pick a name with two
syllables.. This will make it easier for CHiP to decipher, and he’ll be more responsive foIt wr it as a result.
13
14
SLEEP & STANDBY MODE
ENERGY SAVING MODES
CHiP comes equipped with multiple energy saving options to stay active and conserve energy. See below for
explaination for each.
IDLE MODE
CHiP loves human interaction, if you do not give CHiP any attention for approximately 2 minutes, CHiP will try to get your attention. After
approximately 10 minutes, CHiP will start exploring the area (for 1 minute) to see what is around. He will keep this routine for upto 30 minutes
before he enters Standby Mode.
STANDBY MODE
After approximately 30 minutes of no interations, CHiP will get bored and enter Standby Mode to conserve energy.
During Standby Mode, CHiP will lie down and not make any sounds. His eyes will light up in blue but only the bottom segments. You can wake
him by simply sending any commands and CHiP will spring back into action.
CHARGING MODE
When CHiP's energy level is below 10%, he will look for the SmartBed and recharge.
To wake CHiP while he is recharging, give him a command by pressing the CHiP Button on the SmartBand or by saying “Hey CHiP” or “Hello
CHiP”.
Note that if you have not used the SmartBand for 5 minutes, it might have gone into Sleep Mode. To activate the SmartBand, press and hold
the CHiP button for about four seconds.
SLEEP MODE
CHiP may leave the SmartBed from time to time once fully charged. CHiP may remain near the SmartBed in a low power state waiting for
you to come home. In some cases, to prevent over cycling his battery, he will go into Sleep Mode. You can always wake CHiP up by turning
CHiP off and on.
Note: CHiP may not find the SmartBed if its out of range (not in the same room). In this event, CHiP may be completely out of batteries and
require manual charging.
15
APP FUNCTIONALITY
THE CHIP APP
COMPATIBILITY
You will need to download the CHIP app
to get the most of CHIP, although there
are some functions that you can access
without the app.
The app is compatible with both iOS and
Android and is available on the Apple®
App Store and the Google Play™ Store,
Amazon Appstore™. Search for the
CHIP App and then download it to your
smart device.
CHIP works with iPhone®, iPad®
and iPod touch® running iOS 9 or
later. The device must also support
Bluetooth® Smart (also known as
Bluetooth® Low Energy).
CHIP also works with most
Bluetooth® Smart Ready (BLE)
phones and tablets running
Android™ 4.4.4 (KitKat) or later.
APP FUNCTIONS
The CHiP App is an important piece to the CHiP experience. We push updates through the app all the time.
In order to make sure your CHiP is full of all the latest and greatest features, make sure your app is up to
date. There are lots of fun functions built into the app. See list below:
HOME SCREEN
DRIVE SCREEN
TRICKS
TREATS
Check CHiP's level of
happiness / hungriness / and
energy level
Like
driving
SmartBand but
commands
Discover all of the different
sensor events CHiP can react
to. It covers touch sensors and
voice commands. If ever you
forget how to make CHiP do
a trick, check in here.
Feed CHiP a snack, press and
hold any snack icon and flick
it up off the screen.
with
the
with extra
16
Q&A
Q:IS MY TABLET OR PHONE
COMPATIBLE WITH CHIP™?
A: CHiP™ can be controlled using our free apps available for compatible smart devices featuring
Bluetooth® Smart technology. These apps are available on iTunes® or the Google Play™ store.
iOS devices: All iPhone®, iPod® and iPad® devices (excluding iPad® 2) which run iOS 9 or
later are compatible.
Android™ devices: The app is compatible with most Bluetooth® Smart Ready (also known as
Bluetooth® Low Energy) devices running Android™ 4.4.4 (KitKat) or later. The easiest way to test
compatibility before purchasing the product is to attempt to download the CHiP™ App. If your
device is not compatible, Google Play™ will not allow you to see, download, or install the app.
If the app can download, install, and run correctly on your device, we expect full compatibility.
Q: I CANNOT ACCESS GOOGLE PLAY™ ON MY ANDROID™ DEVICE, HOW CAN I DOWNLOAD THE APPLICATION?
A: Try downloading the application on the Amazon AppStore™. All WowWee® applications are officially provided there for users who
cannot use Google Play™.
Q: WHEN I TRY TO DOWNLOAD THE CHIP™ APP ON MY ANDROID™ PHONE, IT SAYS IT'S INCOMPATIBLE WITH MY DEVICE.
A: CHiP™ only works with devices which are Bluetooth® Smart Ready and running compatible operating systems.
Generally our toys are expected to be compatible with most Android™ phones or tablets that are Bluetooth® Smart Ready (also known
as Bluetooth® Low Energy) and running Android™ 4.4.4 (KitKat) or later.
The easiest way to test CHiP™ app compatibility on your Android™ device is to attempt to download the CHiP™ App. If your device is
not compatible, Google Play™ will not allow you to see, download, or install the app. If the app can download, install, and run correctly
on your device, we expect full compatibility.
Q:MY CHIP™ WON’T SHOW UP IN THE APP WHEN I TRY TO
CONNECT.
Q:MY CHIP™ DISCONNECTS OFTEN AND/OR SEEMS TO
PAUSE OR RUN SLOW.
A: Make sure your CHiP™ is fully charged and is turned on, then
close the app and switch Bluetooth® on/off in your device
settings. If you're still having problems, try restarting your device
completely.
A: This is most likely caused by Bluetooth® interference. Ensure that
there are no other Bluetooth® devices connected or switched on
(especially audio devices), as these can cause interference which
can cause issues. If your still having problems try turning your
device's WiFi off to reduce interference.
Q: MY CHIP™ TURNS ON , PLAYS A SOUND, THEN SWITCHES
OFF AND/OR CHIP™ TURNS OFF UNEXPECTEDLY DURING
PLAY.
Q:CAN I USE CHIP™ WITHOUT A COMPATIBLE SMART
DEVICE?
A: Most likely the batteries are low or flat; try placing CHiP™ on it
CHiP SmartBand™ and/or use the CHiP SmartBand™'s AC/DC
adaptor to directly charge CHiP™. While charging, ensure that
the charging lights on CHiP™ are on.
A:Yes. CHiP™ is designed to be used without a smart device
for normal play. For special functions or receving rewards, a
compatible smart device is required.
Q: CAN I CONNECT ADDITIONAL ACCESSORIES TO CHIP™?
Q: HOW DO I PAIR ANOTHER CHIP SMARTBAND™ TO CHIP™
OR REPLACE A LOST ACCESSORY?
A:Currently, CHiP™ can only support one additional CHiP
SmartBand™. Future updates may support additional
accessories.
A: Refer to the app or website.
Q:
CHIP™ DOES NOT AUTOMATICALLY GO TO CHIP
SMARTBED™ TO RECHARGE WHEN BATTERIES ARE LOW.
Q: DOES CHIP™ WORK OUTSIDE OR IN BRIGHT SUNLIGHT?
A: Ensure that CHiP™ has a clear line of sight to the SmartBand.
CHiP™ cannot navigate between rooms.
A: CHiP™ is designed to work only indoors. Bright sunlight or UltraViolet light can interfere temporarily with CHiP™'s functions.
• For a more in-depth FAQ, please refer to www.wowwee.com/chip
WARRANTY
WowWee™ 90-Day Limited Warranty
WowWee’s warranty obligations for MiP™ (this “Product”) are limited to the terms set forth below.
WowWee Group Limited (“WowWee”) warrants to the original end-user purchaser that this Product will be free from defects in materials and
workmanship under normal use for a period of 90 days from the date of retail purchase (the “Warranty Period”). This warranty is extended only to
the original end-user purchaser of a new product that was not sold “as is”.
If a defect arises:
(1) you may within 30 days from the date of retail purchase (or such other period specified by the return policies of the place of purchase) return this
Product to the place of purchase, together with the original proof of purchase and either the original box or the UPC code label from the box, and this
Product will be replaced or, in the event that a replacement for this Product is not available at the place of purchase, either a refund of the purchase
price for this Product or a store credit of equivalent retail value will be provided; or
(2) you may after the day that is 30 days from the date of retail purchase (or such other period specified by the return policies of the place of purchase)
and within the Warranty Period contact WowWee Customer Support to arrange for the replacement of this Product. In the event that a replacement
for this Product is not available this Product will be replaced by WowWee with a product of equivalent or greater retail value.
Notwithstanding the foregoing terms of this warranty, WowWee reserves the right at all times, at its sole option and discretion, to refund to you the
purchase price paid by you for this Product in full and final settlement of WowWee’s obligations under this warranty.
A purchase receipt or other proof of the date of retail purchase and purchase price is required in order to claim the benefit of this warranty.
If this Product is replaced, the replacement product becomes your property and the replaced Product becomes WowWee’s property. If the place of
purchase refunds the purchase price of this Product or issues a store credit of equivalent retail value, this Product must be returned to the place of
purchase and becomes WowWee’s property. If WowWee refunds the purchase price of this Product, this Product must be returned to WowWee and
becomes WowWee’s property.
EXCLUSIONS AND LIMITATIONS
This warranty covers the normal and intended use of this Product. This warranty does not apply: (a) to damage caused by accident, abuse,
unreasonable use, improper handling and care or other external causes not arising out of defects in materials or workmanship; (b) to damage caused
by service performed by anyone who is not an authorized representative of WowWee; (c) to any hardware, software or other add-on components
installed by the end-user; (d) if this Product has been disassembled or modified in any way; (e) to cosmetic damage, including but not limited to
scratches, dents or broken plastic, or normal wear and tear.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
WOWWEE’S RESPONSIBILITY FOR PRODUCT DEFECTS IS LIMITED TO THE REPLACEMENT OF THIS PRODUCT OR THE REFUND OF THE
PURCHASE PRICE FOR THIS PRODUCT. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED
WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. If
any term of this warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, WOWWEE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWSOEVER CAUSED RESULTING FROM BREACH OF WARRANTY OR CONDITION OR
UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE. THE FOREGOING LIMITATION SHALL NOT APPLY
TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR
OMISSIONS.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THESE LIMITATIONS MIGHT NOT APPLY TO YOU.
Valid only in U.S.A.
17
Manufactured and distributed by © 2015 WowWee Group Limited.
Product names, designations, and logos are trademarks or registered
trademarks of WowWee Group Limited. All rights reserved.
Customer Service Website: www.wowweezone.com
We recommend that you retain our address for future reference.
Product and colors may vary.
Packaging printed in China.
WARNING! This product is not suitable for children under 3 years
because of small parts - choking hazard.
Apple, the Apple logo, iPhone, iPad, iPad mini, iPad Air, and iPod
touch are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc., registered in the
U.S. and other countries.
Android and Google Play are trademarks of Google Inc.
Amazon and Amazon Appstore are trademarks of Amazon.com, Inc.
MADE IN CHINA
NOTE
This equipment has been tested and found to comply with the limits for
a class B digital device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur
in a particular Installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
• Consult the dealer or experienced radio/TV technician for help
This Device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
CAUTION
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
(1)This device may not cause harmful interference, and
(2)This device must accept any interference received, including
interference that may cause undesired operation.
This device complies with Industry Canada Licence-exempt RSS-210.
Operation is subject to the following two conditions:
(1)This device may not cause interference, and
(2)This device must accept any interference, including interference
that may cause undesired operation of the device.
WARNING! This equipment may experience difficulty and/or
memory loss when subjected to any electrostatic
discharge,radio frequency interference, or sudden
power surge/interruption. The user is encouraged to
reset the equipment should any of these occur.
For these purposes, the party responsible is:
WowWee USA Inc.
7855 Fay Avenue, Suite 310
La Jolla CA, USA 92037
1-800-310-3033
For more indepth instructions, please refer to
www.wowwee.com/chip
For warranty information, please visit
http://wowwee.com/information/warranty
WowWee Group Limited
WowWee Canada Inc.
Energy Plaza, 301A-C
92 Granville Road
T.S.T. East, Hong Kong
3700 Saint Patrick Street,
Suite 206,
Montreal, QC, H4E 1A2, Canada
0805US01TOP_IML
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