Owner`s Manual - Central Ohio leader in power chairs, lifts, and

Silver Star
™
Backpacker Series
Including Models:
Backpacker MV, Backpacker AVP,
and Backpacker Plus
*INFMANU3698*
www.pridemobility.com
1-800-800-8586 (US) 1-888-570-1113 (CA)
SAFETY GUIDELINES
WARNING! An authorized Silver Star Provider or qualified technician must perform the
initial setup of this lift and must perform all of the instructions in this manual.
The symbols below are used throughout this owner's manual and on the product to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow designated procedures can cause either personal injury, component damage, or malfunction.
On the product, this icon is represented as a black symbol on a yellow triangle with a
black border.
MANDATORY! These actions should be performed as specified. Failure to perform mandatory actions can cause personal injury and/or equipment damage. On the product, this
icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black
symbol with a red circle and red slash.
Please fill out the following information for quick reference:
Silver Star Provider:____________________________________________________________
Address:______________________________________________________________________
Phone Number: ___________________
Purchase Date:____________________
Serial Number:____________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information available at the time of publication. We reserve the right to make changes as they become necessary. Any
changes to our products may cause slight variations between the illustrations and explanations in this
manual and the product you have purchased. The latest/current version of this manual is available on
our website.
088 609 661
Copyright © 2010
Pride Mobility Products Corp.
INFMANU3698/Rev D/January 2010
CONTENTS
I.
INTRODUCTION .......................................................................................................................4
II.
SAFETY ........................................................................................................................................5
III. INSTALLATION .........................................................................................................................8
IV. OPERATION .............................................................................................................................13
V.
CARE AND MAINTENANCE ...............................................................................................17
VI. TROUBLESHOOTING ............................................................................................................18
VII. WARRANTY ..............................................................................................................................19
APPENDIX I - SPECIFICATIONS ...............................................................................................20
Backpacker Series
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I. INTRODUCTION
SAFETY
Welcome to Silver Star a division of Pride Mobility Products Corporation (Pride). Congratulations on the
purchase of your new Backpacker Lift System. The Backpacker Lift System design combines the most
advanced state-of-the-art components with modern, attractive styling. We are certain that the design features and trouble-free operation will add convenience to your daily living and ensure complete satisfaction.
At Pride, your safety is important to us. Please read and follow all instructions in this manual before
operating your lift system for the first time. These instructions were produced for your benefit. Your
understanding of these instructions is essential for the safe operation of your new lift system.
Pride is not liable for damage to property or personal injury arising out of the unsafe use of a Backpacker
Lift System. Pride is also not liable for any property damage or personal injury arising out of the failure of
any person and/or user to follow the instructions and recommendations set forth in this manual or any other
instructions or recommendations contained in other Backpacker Lift System related literature issued by
Pride or contained on the Backpacker Lift System itself.
INTERNET AND PRIVATE PURCHASES
If you purchased your product over the Internet or from a previous owner and you have any questions
about the safe use and/or maintenance of the product, please visit Silver Star’s web page at www.pridemobility.com or contact your authorized Silver Star Provider.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product
or remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the
safe use of this product.
SHIPPING AND DELIVERY
Before using your lift system, make sure your delivery is complete as some components may be individually packaged. If you do not receive a complete delivery, please contact your authorized Silver Star
Provider immediately. Where damage has occurred during transport, either to the packaging or content,
please contact the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new lift system and about the service you received from your
authorized Silver Star Provider. Please notify us of any change of address, so we can keep you apprised of
important information about safety, new products, and new options that can increase your ability to use
and enjoy your lift system. Please feel free to contact us at the address below:
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 Susquehanna Ave.
Exeter, PA 18643-2694
info@pridemobility.com
1.800.424.8205
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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Backpacker Series
II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the lift system to identify warnings, mandatory actions, and prohibited
actions. It is very important for you to read and understand them completely.
Crush Hazard—Moving parts can crush and cut. Keep hands clear.
Crush Hazard—Moving lift can crush. Keep feet clear during operation.
Crush Hazard—Moving lift can crush. Keep hands clear during operation.
Do not sit on Power Chair or
Scooter while activating lift
or during transport.
Do not sit on mobility device while activating lift or during transport.
Keep area clean, dry, and free of obstructions.
Do not remove cover! Only authorized personnel may service this equipment. Refer to manual for important safety information.
Read and follow the information in the owner’s manual.
Maximum lifting capacity.
Do not use as a step.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible.
Maintain and store in a clean and dry condition.
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II. SAFETY
Keep tools and other metal objects away from battery terminals. Contact with
tools can cause electrical shock.
Do not allow unsupervised children to play near the lift while the batteries are
charging.
Corrosive chemicals contained in battery.
Explosive conditions exist!
Pinch/Crush points created during assembly.
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive conditions.
Contains Lead.
Wear safety goggles.
Disposal and recycling — Contact your authorized Silver Star Provider for information on proper disposal of your Silver Star product and its packaging.
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Backpacker Series
II. SAFETY
LIFTING CAPABILITIES
The Backpacker Lift System is designed for a maximum lifting capacity of 350 lbs. (158 kg). Under no
circumstances should the Backpacker Lift System be made to exceed this weight limit. Subjecting the lift
system to the strain of lifting more than it is designed to may cause it to fail, resulting in damage to the
mobility device and/or the lift operator. Refer to the mobility device owner’s manual for information on
the overall weight of the mobility device before lifting.
MANDATORY! Adding accessories, oversized batteries, or a different seat will
increase the weight of your mobility device. Verify with your authorized Silver Star
Provider that the total weight of your mobility device, including additions, DOES NOT
exceed 350 lbs. (158 kg).
INSTALLATION
Your Backpacker Lift System is an interior lift designed for installation into various brands of SUVs and
full-sized/mini vans. Read and fully understand the installation instructions provided in this manual and
related literature for your brand of vehicle before installing the lift system.
LIFTING NON-PRIDE PRODUCTS
The Backpacker Lift System is an extremely versatile device which users may employ to lift items
other than Pride products. Pride has no control over such use, nor can Pride anticipate every possible
use to which a Backpacker Lift System may be put. Lifting non-Pride products with the Backpacker
Lift System is done at the operator’s own risk, and Pride accepts no liability for damage or injury
resulting from such use.
PRELIFT INSPECTION
Before operating the Backpacker Lift System, conduct a careful survey of your surroundings to ensure that
the lift system has a clear path of operation. Remove any possible obstructions before operating the lift and
do not allow children to operate or play near the lift. Ensure that all parts of the lift system are completely
fastened before loading the mobility device onto the lift platform, and make sure the mobility device is
properly secured before operating the lift system.
OPERATOR POSITIONING
The operator of the lift should stand a safe distance from the unit being lifted/lowered to ensure that his/
her feet are never positioned under the raised lift platform. The operator should also keep his/her hands
clear of the lift system during operation.
TRANSPORT VEHICLE POSITIONING
Be sure your vehicle is parked on flat, level ground before attempting to load, lift, or remove a mobility
device with the Backpacker Lift System. Make sure the vehicle emergency park brake is engaged before
loading or unloading a mobility device.
Backpacker Series
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III. INSTALLATION
BACKPACKER LIFT SYSTEM INSTALLATION
WARNING! The Backpacker Lift System should be installed by an authorized service
technician only.
WARNING! At least two people should lift the Backpacker into the rear of the vehicle. Use
proper lifting techniques and avoid lifting beyond your physical capability.
WARNING! Avoid pinch points! Do not hold the lift frame by the pivot points when installing the Backpacker.
NOTE: Use only the supplied hardware to install the Backpacker Lift System.
Follow these steps to install the Backpacker:
1. Install the Backpacker securement system to the vehicle. Refer to the installation instructions supplied
with the securement system.
NOTE: Securement systems vary depending on vehicle manufacturer. Refer to the installation instructions supplied with your securement system or contact your authorized Silver Star Provider for more
information.
2. Connect the Backpacker to a power source. See “Wiring Harness Installation.”
NOTE: If your lift is equipped with an optional onboard battery, refer to “Onboard Battery
Installation.”
3. Ensure that all mounting hardware is fully tightened once the lift has been centered and all required
clearances have been achieved.
NOTE: If there is not adequate clearance between the bumper and the platform frame, you may need
to install an end support bracket. Remove the Backpacker from the van and install the end support
bracket close to the rear door opening. Reinstall the lift into the vehicle, making sure that the bolts
protruding from the bottom plate of the Backpacker closest to the vehicle door snap into the tapped
holes on the top of the end support bracket.
NOTE: It may be required to trim the rear inside sill to achieve the adequate platform clearance with
the platform under load.
NOTE: Pay attention to the path of the lift platform during operation. Make sure the lift does not rub
against or interfere with the vehicle in any way. If you notice any contact between the lift platform and the
vehicle, stop lift operation immediately and contact your authorized Silver Star Provider for assistance.
4. Run the Backpacker through an entire lift cycle. Lower the platform to the ground and then raise the
platform to the fully stowed position in the vehicle. See IV. “Operation.”
NOTE: Ensure the yellow transit screw and washer have been removed from the front of the lift and the
rubber bushing has been installed before operation. See figures 1 and 2.
WARNING! Remove the transit screw and washer prior to lift operation. Failure to do so
may result in serious equipment damage.
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Backpacker Series
III. INSTALLATION
WARNING! Release the “DOWN”
button when the lift platform
touches the ground. Do not allow
the motor to run after the lift platform has touched the ground.
Allowing the motor to run will
increase the pressure on the lift
platform and may result in product or vehicle damage.
WASHER
TRANSIT SCREW
Wiring Harness Installation
The wiring harness is approximately 25 ft.
(7.62 meters) long and will accommodate
most vehicles.
NOTE: You may wish to perform a practice run
before installing the wiring harness. Route a
piece of light rope (equivalent to the gage of the
wiring harness) along the anticipated path
observing contact points, potential rubbing/
chafing points, and any sharp edges. Remove
sharp edges with a fine grade file, then treat the
steel with a rust inhibitor or metal sealant.
WARNING! Route the wiring harness through the vehicle rather
than under the vehicle to avoid
coming in contact with sharp
edges, extreme temperatures,
moving parts, and roadway
debris. Power shorts may occur if
wires come in contact with hot
exhaust parts or sharp edges.
WARNING! Never attach the wiring harness to a secondary
power source. Do not attempt to
use trailer wiring to power the lift
system. The wiring harness must
be connected directly to the
vehicle battery.
Backpacker Series
Figure 1. Transit Screw Removal
RUBBER BUSHING
RUBBER BUSHING
Figure 2. Rubber Bushing Location/Installation
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III. INSTALLATION
Follow these steps to route the Backpacker wiring harness:
1. Route the lift system wiring harness (starting at the lift) through the interior of the vehicle until you
reach the vehicle battery. See figure 3.
WARNING! Avoid routing the wire harness where it will interfere with or become pinched
by the securement system.
2. Conceal the harness behind or under the interior panels (there should be existing holes). Be certain that
the harness is protected with a rubber grommet when passing it through the metal panels and into the
engine compartment.
3. Inside the engine compartment, secure the harness to the firewall and the inner fender with plastic wire
ties. Use care not to cause abrasions to the wiring harness. It is important to secure the wiring harness
at various points along its run of the vehicle.
WARNING! Do not cut or shorten the wiring harness. If the harness is too long, coil the
excess wire and secure it with plastic wire ties.
4. Remove the 15-amp fuse from the wiring harness. See figure 3.
5. Connect the red wire to the positive (+) terminal and the black (grounding) wire to the negative (-)
terminal of the vehicle battery.
6. Reinstall the 15-amp fuse to the wiring harness.
WARNING! Before operating the lift, inspect the wiring harness for proper routing and
grounding. Improper routing can cause damage to the harness, and improper grounding
can cause damage to the electrical system.
GROUNDING
WIRE
HAND CONTROL
FUSE
VEHICLE BATTERY
WIRING HARNESS
LIFT WIRING CONNECTION
Figure 3. Wiring Harness Installation
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Backpacker Series
III. INSTALLATION
Optional Onboard Battery Pack Installation
The optional onboard battery is designed for easy
installation as it does not require wires to be routed
through or under the vehicle. If using the optional
Type II onboard battery pack, please refer to the
manual supplied with the pack for proper operating
instructions and harness connections.
Follow these steps to install the onboard battery
(Type I):
1. Remove the nuts and washers from the protruding bolts on the side of the lift motor housing. See
figure 4.
2. Slide the spacer bar onto the protruding bolts, if
not already installed.
3. Mount the battery case onto the protruding bolts
and secure into position with the nuts and rubber
caps removed earlier. See figure 4.
4. Insert the onboard battery into the battery case,
making sure that the connector on the bottom of
the battery aligns and fully connects with the
mating connector inside the battery case.
5. Connect the male connector on the battery cable
to the female connector at the base of the Backpacker.
6. Secure the battery cable to the other cables with
wire ties.
Follow these steps to install the onboard battery
(Type II):
1. Remove the rubber caps, nuts, and spacer bar
from the protruding bolts on the side of the lift
motor housing. See figure 5.
2. Mount the battery pack base onto the protruding
bolts and secure into position with the nuts
removed earlier. See figure 5.
3. Insert the onboard battery into the battery
pack base, making sure that the connector on
the bottom of the battery aligns and fully connects with the mating connector inside the
battery pack base.
4. Connect the male connector on the battery
cable to the female connector at the base of
the Backpacker.
5. Secure the battery cable to the other cables with
wire ties.
Backpacker Series
NUTS
SPACER BAR
Figure 4. Onboard Battery Installation (Type I)
BATTERY
PACK
LIFT MOTOR
HOUSING
BATTERY
PACK BASE
Figure 5. Onboard Battery Installation (Type II)
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III. INSTALLATION
Backpacker AVP Platform Adjustment
The Backpacker AVP is equipped with an adjustable platform that can be lengthened or shortened
to accommodate a wide range of mobility devices.
See figure 6.
ADJUSTABLE WING
M D
OR E
TF SIR
LAO DE
P
IGN S T
AL OLE TH
H ID
W
Follow these steps to adjust the platform:
1. Remove the nuts and bolts that secure the adjustable wings to the main platform.
2. Move the adjustable wings to the desired width.
3. Align the adjustment holes of the wings with the
holes of the main platform.
4. Reinstall the nuts and bolts, and tighten.
Wheel Chock Installation
Your lift is supplied with two adjustable wheel
chocks that aid in centering your mobility device
during loading. See figure 7.
Follow these steps to adjust the wheel chocks:
1. Remove the wheel chocks.
2. Drive your mobility device onto the lift platform,
positioning it as near to the center as possible.
3. Position the wheel chocks on the platform.
Scooters: Place a wheel chock in front of the
front wheel(s) and behind the rear wheels or
behind the front wheel(s) and in front of the rear
wheels.
Power chairs: Place a wheel chock in front of
the drive wheels and behind the drive wheels.
4. Take note of the adjustment holes the wheel
chocks align with on the platform and remove the
chocks.
NOTE: For larger scooters, the wheel chocks may
be positioned to the inside of each wheel.
5. Remove the mobility device from the lift platform.
6. Raise the platform high enough to be able to
install hardware from beneath it.
7. Place the wheel chocks onto the lift platform and
secure them with the supplied bolts and nuts.
BOLT
NUT
BOLT
NUT
Figure 6. Backpacker AVP Platform Adjustment
ADJUSTMENT HOLES
WHEEL CHOCK
BOLT
NUT
Figure 7. Wheel Chock Installation
NOTE: Make sure the mobility device is properly
secured with the Y-strap before operating the lift or
transporting the mobility device.
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Backpacker Series
IV. OPERATION
BACKPACKER LIFT SYSTEM OPERATION
The Backpacker Lift System is designed to lift an unoccupied mobility device from the ground into the
cargo area of an SUV or full-sized/mini van for the purpose of easy transport.
WARNING! The Backpacker Lift System is intended for the transport of unoccupied mobility
devices only. Do not sit on the mobility device while activating the lift or during transport.
WARNING! Make sure the lift system is clean, dry, and free of obstructions before
operating.
Follow these steps to load a mobility device with
the Backpacker Lift System:
1. Press and hold the “DOWN” button. See figure
8. The lift will move out of the vehicle to its farthest forward stop, then lower to the ground.
Once the platform has reached the ground,
release the “DOWN” button.
WARNING! Release the “DOWN” button when the lift platform touches
the ground. Do not allow the motor to
run after the lift platform has
touched the ground. Allowing the
motor to run will increase the pressure on the lift platform and may
result in product or vehicle damage.
NOTE: The lift motor is equipped with a slip clutch,
which emits a ratcheting noise at the end of each horizontal (in and out) movement. This sound is normal
and does not indicate a problem with your lift system.
Figure 8. Hand Control
WARNING! Maintain a safe distance
from the lift platform. Ensure your
feet are not positioned under the lift
platform and keep your hands clear
of the lift system during operation.
2. Set the speed control to the slowest setting and
carefully drive the mobility device onto the lift
platform, being sure to center the mobility device
between the previously installed wheel chocks.
NOTE: You may wish to load the mobility device
while standing next to it using the manual freewheel
feature. Refer to the mobility device owner’s manual
for more information on manual freewheel mode.
3. Shut down the power to the mobility device,
remove the key if applicable, and make sure the
unit is in drive mode (drive motors engaged).
Refer to the mobility device owner’s manual for
more information on drive mode.
Backpacker Series
Figure 9. Y-Strap Positioning
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IV. OPERATION
WARNING! Never leave a mobility device in freewheel mode during lift system transport,
as the mobility device could roll or shift on its own.
4. Secure the mobility device to the platform by draping the Y-strap over the seat and buckling the strap
securely. See figure 9.
WARNING! Ensure the area behind the lift is clear of obstructions.
WARNING! Never attempt to secure the Y-strap over the seatback or armrests of
the mobility device.
MANDATORY! Always secure the mobility device to the lift with the Y-strap before
lift system operation or vehicle transport.
5. Pull the end of the strap tightly to remove any excess slack over the seat.
NOTE: Inspect the Y-strap before each use to ensure there are no signs of fraying or wear. Ensure that
the mobility device is secured properly before transport. Pride is not liable for damage or loss resulting
from improper securing of a mobility device.
6. Press and hold the “UP” button. See figure 8. The lift will move up to its highest lift point, then slide
into the SUV or van. Once the mobility device is stowed completely within the vehicle, release the
button.
NOTE: Ensure that the SUV or van has enough headroom to accommodate the height of the mobility
device before loading it into the vehicle. Lower the tiller, adjust the seatback angle, or remove the seat
if necessary. Refer to the mobility device owner’s manual for more information on these adjustments.
WARNING! Do not exceed the load limits of your vehicle as specified by the vehicle manufacturer.
WARNING! Do not sit on your mobility device while it is in a moving vehicle.
When you are ready to remove the mobility device from the vehicle, lower the platform to the ground,
unfasten the Y-strap, and drive the mobility device off of the platform. Once unloading is complete, return
the lift platform into the vehicle.
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Backpacker Series
IV. OPERATION
MANUAL OVERRIDE OPERATION
The lift is equipped with a manual override feature that, in the event of a power failure, allows the lift to
be manually positioned. Using the supplied tools, it is possible to elevate or lower the platform (Backpacker MV only), raise or lower the tower arm, and move the lift forward or backward.
NOTE: The tools needed for manual operation are included with the lift system. (Drill not included.)
The Backpacker MV lift platform can be raised/lowered from two different adjustment points located at
the top of the lift. The larger (front) adjustment opening (see figure 10) requires more energy but less
revolutions to raise/lower the platform, while the
smaller (rear) adjustment opening (see figure 10A)
needs less energy but more revolutions.
HARDWARE
NOTE: Some MV lifts have only a single adjustment opening on the motor. See figure 10 B.
PROHIBITED! DO NOT use the
flex-shaft when manually raising
or lowering the lift platform while
using the method illustrated in
figure 10. Attach the needed hardware directly to the drill.
PROHIBITED! Never manually move
the lift backward with the lift platform in the lowered position.
Ensure the lift platform is fully
raised and the tower arm is completely retracted. See figure 12.
LIFT PLATFORM
Figure 10. Raise Or Lower The Platform. DO NOT Use The
Flex-Shaft For This Operation (Backpacker MV ONLY)
To operate the manual override:
1. Secure the appropriate end of the flex-shaft to a
drill, and depending on which part of the lift
you want to move, attach the appropriate hardware to the other end of the flex-shaft. See figures 10, 10A, 10B, 11, and 12.
2. Insert the flex-shaft into the appropriate adjustment opening of the lift.
3. Operate the drill to ensure the lift is moving in
the desired direction. Change the spin direction
of the drill if needed.
4. Operate the drill until the lift reaches the
desired position.
NOTE: When a power drill is not available, the
manual adjustment wrench can be used. See figure 13. Attach the small opening of the manual
adjustment wrench to the flex-shaft or hex hardware and rotate manually in the direction in
which you want the lift to move.
Backpacker Series
FLEX-SHAFT
HARDWARE
Figure 10A. Raise Or Lower The Platform (Remove Screw
To Expose The Adjustment Opening) Backpacker MV
ONLY
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IV. OPERATION
TOWER ARM
HARDWARE
Figure 10B. Raise Or Lower The Platform (Single Adjustment Opening) Backpacker MV ONLY
Figure 11. Raise Or Lower The Tower Arm
HARDWARE
Figure 12. Front-To-Back Movement
*Either of the two wrenches could come with your lift. Both perform the same fucntion.
Figure 13. Manual Adjustment Wrench
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Backpacker Series
V. CARE AND MAINTENANCE
CARE AND MAINTENANCE
Your lift system requires a minimal amount of care and maintenance. If you do not feel confident in your
ability to perform the maintenance listed below, you may schedule inspection and maintenance at your authorized Silver Star Provider. The following areas require periodic inspection and/or care and maintenance.
Failure to perform the required maintenance procedures at the required intervals may void your warranty.
Wiring Harness and Hand Control
„ The wiring harness should be checked periodically for corrosion and/or decay. Contact your authorized
Silver Star Provider if the wiring harness needs to be replaced.
„ Avoid leaving the hand control in areas where it will be exposed to inclement weather or temperature
extremes. Exposure to the elements may cause damage to the hand control.
PROHIBITED! Avoid exposure to rain, snow, ice, salt, or standing water whenever possible. Maintain and store in a clean and dry condition.
Lift Platform/Metal Components
„ Check the lift platform for wear or damage. Contact your authorized Silver Star Provider for repair
or replacement.
„ The lift platform surface may become slippery if exposed to moisture (ice, snow, rain, mist/spray
conditions, etc.). Use caution when loading/unloading a mobility device in these conditions and wipe
off any excess moisture from the lift platform.
„ Regularly inspect the metal lift components for scratches. Treat any problem areas with a rust inhibitor
or metal sealant.
MAINTENANCE SCHEDULE:
Perform prior to daily use:
„ Inspect all external electrical connectors for damage and replace if necessary.
„ Check for damaged or loose hardware. Tighten or replace if necessary.
Perform every 6 months:
„ Inspect all mounting hardware for defects and a secure fit. Any loose hardware should be tightened or
replaced if necessary.
„ Remove and inspect the pivot bolts on the parallel arms and lubricate or replace as necessary.
NOTE: Use only “petroleum-based anti-seize lubricant.”
Perform every 6 – 12 months:
„ Lubricate chains with “general purpose petroleum-based grease.”
„ Lubricate the truck drive shaft with “petroleum-based anti-seize lubricant” only.
„ Inspect the base rollers and replace as necessary.
„ If base rollers were replaced, readjust the elevator bolt for proper alignment of parallel arms.
„ Inspect chain for proper tension and adjust as necessary.
NOTE: The chain should have a 1/2 in. (1.27 cm) of deflection in either direction when the truck is fully
extended contacting the front microswitch.
Backpacker Series
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VI. TROUBLESHOOTING
TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that may arise can usually be solved with a bit of thought and common sense. Many of these problems
occur because the batteries are not fully charged or because the batteries are worn down and can no longer
hold a charge.
What if the motor on my lift system will not operate?
„ Make sure the onboard battery or vehicle battery is fully charged.
„ Make sure all connections to the motor and battery are secure.
„ Check the wiring harness for signs of wear or decay. Replace the harness if necessary.
What if the lift system operates slowly up or down?
„ Make sure the onboard battery or vehicle battery is fully charged.
„ Make sure all connections to the motor and battery are secure.
„ Check the wiring harness for signs of wear or decay. Replace the harness if necessary.
What if the lift platform does not lower completely to the ground?
Check to make sure that the area under the lift platform is free from obstructions.
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Backpacker Series
VII. WARRANTY
THREE-YEAR TRANSFERABLE LIMITED WARRANTY
For three (3) years from the date of purchase, Pride Mobility Products will repair or replace at our option,
free of charge, any mechanical or electrical component found upon examination by an authorized representative of Pride to be defective in material and/or workmanship.
This warranty does not extend to those items, which may require replacement due to normal wear and tear.
„ Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically
authorized by Pride Mobility Products Corporation IN ADVANCE, are excluded.
Exclusions also include components with damage caused by:
„ Contamination
„ Abuse, misuse, accident, or negligence
„ Battery fluid spillage or leakage
„ Commercial use, or use other than normal
„ Improper operation, maintenance, or storage
„ Repairs and/or modifications made to any part without specific consent from Pride Mobility Products
Corporation.
„ Circumstances beyond the control of Pride
Pride cannot be held responsible for any defects in the motor vehicle in which the lift system is installed,
defects in the lift system and/or securement system caused by defects in any part of the motor vehicle, or
damage to the motor vehicle caused by installation or operation of the lift system.
ONE-YEAR WARRANTY
The battery is covered by a separate one (1) year warranty provided by the battery manufacturer. The
batteries are not warranted by Pride Mobility Products Corporation.
SERVICE CHECKS AND WARRANTY SERVICE
An authorized Pride Mobility Products Provider must perform warranty service. Do not return faulty parts
to Pride Mobility Products without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement is the responsibility of the purchaser.
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your
Pride lift product can result in personal injury or product damage and will void Pride’s product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to
one (1) year from the date of purchase and to the extent permitted by law. Any and all implied warranties
are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion
of limitation incidental or consequential damages. The above limitation or exclusion may not apply to you.
This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
Please fill out and return the product registration card to Pride Mobility Products. This will aid Pride in
providing the best possible technical and customer service.
Backpacker Series
www.pridemobility.com
19
APPENDIX I - SPECIFICATIONS
Lift System Dimensions Overall Base Rail Length
43.5 in. (110.49 cm)
Overall Base Rail Width (excluding platform)
11.5 in. (29.21 cm)
Overall Height
Backpacker MV and AVP: 30.75 in. (78.10 cm)
Backpacker Plus : 35 in. ( 88.9 cm)
Platform Width
Backpacker AVP: Adjustable from 42 in. (106.68 cm) to 34 in.
(86.36 cm)
Backpacker Plus and MV: 44 in. (111.76 cm), 41 in. (104 cm)
usable surface
Platform Depth
28.25 in. (71.75 cm)
Total Lift System Weight
Backpacker Plus: 175 lbs. (79.37 kg) including standard platform
Backpacker MV and AVP: 193 lbs. (87.54 kg) including standard
platform
Maximum Lift Capacity
350 lbs. (158 kg)
Mobility Device Dimensions
Length (from center of front wheel to center of rear wheel): 41 in.
(104 cm)3
Height: 34 in. (86.36 cm)1
Width: 27 in. (68.58 cm)
Maximum Lift Travel Distance
Backpacker Plus: 25 in. (63.5 cm) vehicle floor to ground
Backpacker MV and AVP: 37 in. (94 cm) vehicle floor to ground
Motor
Fully sealed, 12-volt DC
Onboard Battery (Type I)
BATASMB1030
Battery: 12-volt, 18 Ah
Weight: 12 lbs. (5.44 kg)
Charger: 110-volt, off-board2
Onboard Battery (Type II)
BATASMB1049
Battery: 12-volt, 8 Ah
Weight With Integrated Battery Charger: 10.5 lbs. (4.8 kg)
1
2
3
Depending on vehicle dimensions.
Use the supplied charger only.
Overall length of your mobility device will vary. Verify that the unit’s wheelbase is equal to or less
than 41 in. (104 cm) prior to operation. In addition, verify that the overall length of your mobility
device will fit into the rear of your vehicle before stowing.
All specifications subject to change without notice.
20
www.pridemobility.com
Backpacker Series
NOTES
Backpacker Series
www.pridemobility.com
21
NOTES
22
www.pridemobility.com
Backpacker Series
Silver Star
™
Backpacker Series
Including Models:
Backpacker MV, Backpacker AVP,
and Backpacker Plus
*INFMANU3698*
www.pridemobility.com
1-800-800-8586 (US) 1-888-570-1113 (CA)
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