Roger Touchscreen Mic
TM
User Guide
Contents
1
2
2.1
3
3.1
3.2
3.3
3.4
3.4.1
3.4.2
3.4.3
3.4.4
3.5
3.6
4
4.1
4.2
4.3
4.4
4.5
5
5.1
2
Welcome
6
System description
7
Roger Earpiece communication system
7
Getting to know your Roger Touchscreen Mic 8
Box contents
8
Device description
9
Touchscreen display
10
Buttons / icons
10
Function icons
11
Function icons status
12
Navigation icons
13
Status bar icons
14
Indicator lights (LED status)
15
Accelerometer
15
Standard accessories
16
Charger
16
Lanyard
18
Pouch
19
Audio cable
19
Recording cable
19
Getting started
20
Switching on and off
20
5.2
5.3
5.4
5.5
5.6
5.7
5.8
6
6.1
6.2
6.3
6.4
6.5
6.6
6.7
7
7.1
7.2
7.2.1
Wake / Sleep
Connecting Roger Touchscreen Mic and Roger Earpiece
Connecting a Multi-talker network (MTN)
Mass Connect
Disconnect
Roger Touchscreen Mic range
Mute / Unmute
Using Roger Touchscreen Mic
Setting menu
Languages
How to adjust Roger Earpiece volume
How to adjust Roger Earpiece volume in a Multi-Talker Network (MTN)
Naming a Roger Earpiece
Display settings
Reset
Roger Touchscreen Mic network options
Understanding microphone “roles” in the network
Network mode
Network mode – Mixing
21
22
23
26
27
27
28
29
29
30
30
31
33
34
35
36
36
37
38
3
7.2.2
7.2.3
7.3
7.4
7.5
7.6
7.7
7.8
7.9
8
8.1
8.2
8.3
8.4
9
9.1
9.2
9.2.1
9.2.2
9.3
9.4
4
Network mode – Primary Talker
Network mode – Equal Talker
SubNet
Network
JoinNet
NewNet
List of devices
* Roger Touchscreen Mic may also detect devices located further away.
Push-to-Talk (PTT)
Network compatibility
Microphone modes
Automatic mode
Lanyard mode
Small Group mode
Pointing mode
Other functions of Setting menu
Check
Audio settings
Input
Output (tablet/computer)
Power
Reconfiguration
38
38
39
40
40
41
41
42
42
43
43
44
44
45
47
47
47
48
48
50
50
9.5
9.6
9.7
9.8
9.9
9.10
10
11
12
13
13.1
13.2
13.3
13.4
14
14.1
14.2
14.3
15
16
Verification mode
Quick menu
Soundfield
Roger Pass-around
About Roger Touchscreen Mic
Legal
Troubleshooting
Performance
Standards applied
Important information
Hazard warnings
Product safety information
Other important information
Declaration of Conformity
Service and warranty
Local warranty
International warranty
Warranty limitation
Information and explanation of symbols
Homologation references
51
51
53
53
53
54
55
58
59
60
60
61
62
63
66
66
66
66
68
70
5
2 System description
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Input level
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2.1 Roger Earpiece communication system
Rog
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Roger for studio illustrations
Congratulations on choosing the Roger Touchscreen Mic
from Phonak Communications AG. Used with the Roger
Earpiece, this compact transmitter uses adaptive wireless
transmission to allow people to receive audio information
discreetly. The Roger for Studio system delivers the features
and performance demanded by professionals. Your Roger
Earpiece is a premium-quality Swiss product developed
by Phonak Communications AG, part of Sonova AG, the
world’s leading hearing healthcare company. On
Rog
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1 Welcome
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2.16 system description
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3 Getting to know your Roger
Roger Touchscreen Mic
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Socket
Feet
Lanyard: clip/remove button
Lanyard clip
Length adjustment
Safety breakaway
Belt clip (optional accessory)
9
3.3 Touchscreen display
3.4.1 Function icons
IconFunction
• To access a specific function press an icon once.
• To access more functions, swipe the screen to the left
or right.
Connect
Home
screen
Network
SubNet
List devices
3.4 Buttons / icons
The Roger Touchscreen Mic features two physical buttons.
These switch it on and off, and control its mute function.
All other functions and settings are controlled by tapping
icons on the touchscreen.
10
Screen 2
Check
SoundField
Connects Roger devices to same network
as microphone
Returns to microphone’s network from
a SubNet
Creates a temporary subnetwork (used to speak to
one/more students without disturbing the rest).
Lists Roger devices connected to the microphone
in a classroom network.
Wirelessly checks that another device is
connected or working properly.
Adjusts volume of a Roger Dynamic SoundField
DigiMaster loudspeaker.
Disconnects a device from microphone’s network.
Disconnect
11
IconFunction
NewNet
Cancels the microphone’s network
(inc. SubNets).
Opens the microphone’s Settings menu.
Screen 3
Settings
JoinNet
Joins another microphone or receiver’s existing
network.
Opens the Mic mode menu.
Mic mode
3.4.3 Navigation icons
These are the icons you see when navigating between,
and confirming, different functions and settings.
Return icon (appears top left of screen) – returns
to previous screen.
Home icon (appears top left) – returns to lastviewed home screen.
Confirm icon (appears top right) – confirms choice
and returns to previous screen.
3.4.2 Function icons status
Disabled
12
Tapped
Selected
13
3.4.4 Status bar icons
3.5 Indicator lights (LED status)icons
Located at the top of the screen, these provide
information about your microphone.
The microphone has two indicator lights: one above the On/
Off button, the other surrounding the large Mute button.
SymbolsMeaning
Always visible
1s1s1s
Battery status/Charging/Low battery
5h20
Remaining use time
On/Off
Charging
Fully charged
Switched on
Recharge device
Microphone mode: Lanyard/Small Group/Pointing
Network mode: Network/SubNet
1s1s1s
1s1s1s
Visible only in use
2s2s2s
On/Off
Charging
Fully charged
Mute
Primary not available
Audio: Input/Output/Boom
USB cable connected
Network role: Stand-alone/Primary/Secondary
3.6 Accelerometer
The built-in accelerometer analyzes the microphone’s
orientation and switches microphone mode automatically.
14
15
4 Standard accessories
The following accessories are included with the microphone:
•Charger
•Lanyard
•Pouch
• Audio cable
• Recording cable
2)Connect the power supply with an electrical outlet and
connect the power cable to the Roger Touchscreen Mic
micro-USB socket.
4.1 Charger
The Roger Touchscreen Mic contains a rechargeable lithium
polymer battery. To charge this, connect the Roger
Touchscreen Mic to a power outlet using the supplied micro
USB cable and the power adapter.
1)Insert the plug adapter corresponding to the right
country in the universal power supply:
Note: the packaging contains EU
and US plugs. Other plug
adapters are available as spare
parts. For more information,
please contact your local Phonak
representative.
16
Charging time:
Approximately 2
hours depending
on battery state.
Power supply 100-240 VAC to 5 VDC / 1 A
When fully charged (a solid green light is displayed),
disconnect power supply from mains and USB cable from
microphone.
17
4.2 Lanyard
4.3 Pouch
Use this to protect the
microphone from scratches.
Hand wash only.
This is used to wear the microphone around the neck.
• Distance from mouth to top of microphone should
be approximately 20 cm / 8 inches.
• Lanyard features a safety breakaway for urgent removal.
20 cm
8 inches
4.4 Audio cable
Used to connect an external
audio device.
Note: Both mono and stereo
plugs can be used. When using
stereo plugs, the stereo audio
signal will be transformed into
a mono signal.
The lanyard clips into the top of the microphone.
4.5 Recording cable
Used to record the microphone’s
output signal on a computer,
tablet, or other recording device
(see section 9.2.2).
18
19
5 Getting started
5.1 Switching on and off
5.2 Wake / Sleep
To turn the Roger Touchscreen Mic on or off, press the
On/Off button, on the right side of the device, for
3 seconds. The indicator light blinks green once the
microphone is on.
Sleep puts the microphone’s display to sleep, saving its
battery and preventing anything from happening if the
screen is touched. The microphone sleeps (locks itself)
automatically if you do not touch the display for a set
period of time (customize this time via Settings > Display
> Screen saver).
To wake or sleep the Roger Touchscreen Mic, press the
On/Off button for 1 second.
> 3s
To turn off the microphone, press and hold On/Off button
until a pop-up window appears on the screen. Follow
instructions in this window.
20
1s
21
2.2 Detection paired device beep
2.3 Out of range
A Roger Touchscreen Mic can be integrated in various
transmitter configurations, called multi-talker networks
(MTN). For example, two Roger Touchscreen Mics can be
connected and form a MTN where all connected Roger
Earpieces will receive the audio from both Roger
Touchscreen Mics.
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Roger for studio illustrations
Distance
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Distance
Input level
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2.7 Insert Earpiece in ear
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2.17 Roger base station
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The number of connected Roger Earpiece is unlimited.
2.16 system description
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23
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2.9
2.2
Connecting the Roger Earpiece is only required the first
time. The Roger Earpiece will then remain connected
with
…
the Roger Touchscreen Mic as long as no NewNet function
has been activated (section 7.6).
2.15 Beeps
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22
2.8 Re
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2.7 Insert Earpiece in ear 0-10 cm
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Only one Roger Earpiece can be connected at a time when
using the Connect button. Keep any other Roger devices
Connect
with Base
out of range during2.6this
process.
ToStation
connect several Roger
On
devices at the same time,2.6please
to Mass
Connectrefer
with Base
Station Connect
(section 5.5)
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0-10 cm
0-4 inches
0-10 cm
0-4 inches
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Rog
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Input level
Rog
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Rog
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To connect a
it within 10 cm / 4 inches
of the Roger Touchscreen Mic and briefly press the Connect
button on the screen.
Rog
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0-4 inches
0-10 cm
0-4 inches
Roger Earpiece,
hold
5.4 Connecting a Multi-talker network (MTN)
Rog
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5.3 Connecting Roger Touchscreen Mic and Roger 0-10 cm
Earpiece
2.4
ce
1)Connect on 2.2
theDetection
Rogerpaired
BaseStation,
or
device beep
2)JoinNet on the Roger Touchscreen Mic (this can be done
near to the Roger BaseStation, near to a Roger Earpiece
or near to another Roger Touchscreen Mic)
0-10 cm
0-4 inches
Input level
Rog
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The Connect LED on Roger BaseStation will light green for
0-10 cma successful connection. If the
two seconds to confirm
0-4 inches
connection was not successful, the light will blink red twice.
Rog
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Connecting the Roger Touchscreen Mic is only required
the first time. The Roger Touchscreen Mic will then remain
connected with the Roger BaseStation as long as no
NewNet function has been activated (section 7.6).
24
2.6 Connect with Base Station
ce
rpie
r Ea
…
Note: once connected within a multi-talker network, a
Roger Touchscreen Mic can also connect to other Roger
Earpieces or other Roger Touchscreen Mics within the same
network by following the standard procedure at section 5.3.
R o ge
Input level
Rog
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Ea
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To connect a Roger Touchscreen Mic with a Roger
BaseStation network, hold the Roger Touchscreen Mic
within 10 cm / 4 inches of the Roger BaseStation and
press either:
ce
On
Warnings
2.4 Insertin
• Only one Roger Touchscreen Mic can be connected at a
time. Keep any other Roger device out of range during
this process.
• It is not possible to connect multiple Roger BaseStation
transmitters together.
• The number of connected Roger Touchscreen Mic
devices within an MTN is limited to 35.
• Only one audio signal (e.g, Roger BaseStation or Roger
Touchscreen Mic) can be heard at a time. When two
audio signals arrive simultaneously, the audio signal
of Roger BaseStation always has priority.
• As the Roger BaseStation is the master device on the
network, a Roger Touchscreen Mic attached to this
network will stop transmitting and its light will blink if:
- the Roger BaseStation is turned off
- the Roger Touchscreen Mic moves outside of the
Roger BaseStation range
2.3 Out of range
2.7 Insert Earpiece in ear
25
2.8 Rem
5.5 Mass Connect
5.6 Disconnect
This function allows to connect several Roger Earpieces at
the same time (by default only one device at a time).
Disconnects Roger devices from the microphone’s
network.
How to use it:
• Tap Settings > Connect > Mass Connect
• A Spinning connecting symbol is displayed
• Move all Roger devices to be connected within 10 cm /
4 inches of the Roger Touchscreen Mic
• When complete, tap on the spinning connecting symbol
How to use it:
• Swipe left on the screen to bring up the Disconnect icon
• Place the Roger receivers to be disconnected (turned on)
within 10 cm / 4 inches of the microphone
• Tap Disconnect
Note: The Connect icon on the home screen is relabeled
Mass Connect, and no individual confirmation of Roger
receivers connection is displayed.
5.7 Roger Touchscreen Mic range
Roger is a digital, adaptive wireless technology standard
developed by Phonak that provides optimal listening in
noisy environments and over distance. Roger operates in
the 2.4GHz band.
The Roger Touchscreen Mic is ideally placed in the center of
the area to be covered. The typical coverage range is 15-40
meters (49-131 ft), depending on environment. Note that
human bodies and obstacles may reduce this distance.
26
27
6 Using Roger Touchscreen Mic
5.8 Mute / Unmute
6.1 Setting menu
MuteTo mute Roger Touchscreen Mic, press the
big button on the front panel:
Use this menu to adjust the microphone’s settings. Some
menu options appear grey until used.
How to use it:
• Swipe left on the screen to bring up the Settings icon
The indicator light will blink red, showing
the device is muted, and the Mute icon is
briefly displayed on the screen.
Unmute
Press the Mute button again to unmute the
microphone.
28
• Tap Settings
• Change settings as required
• When done, tap Return (top left)
• Then tap Home (top left)
29
6.2 Languages
Use this menu to adjust the microphone’s settings. Some
menu options appear grey until used.
How to use it:
• Sets the microphone’s interface language.
• Tap Settings > Languages
• Select your preferred language in the menu
6.3 How to adjust Roger Earpiece volume
The volume setting of a Roger Earpiece can be adjusted
individually thanks to the EasyGain function available
from any Roger Touchscreen Mic.
• Ensure only one Roger Earpiece is located within 10 cm
/ 4 inches of Roger Touchscreen Mic.
•Select Settings > Roger receiver settings.
•Select EasyGain level and press + or – to adjust the
volume of Roger Earpiece.
30
Each +/– step represents a change in gain of 2 dB (up to
a maximum 8 dB higher or lower than the middle setting).
Warnings
• The EasyGain setting will only act on a Roger Earpiece
which is within the 10 cm / 4 inch Roger Touchscreen
Mic range.
• To change another Roger Earpiece’s EasyGain settings,
return to the settings menu and select Settings > Roger
receiver settings when the new Roger Earpiece is within
10 cm / 4 inches of the Roger Touchscreen Mic.
6.4 How to adjust Roger Earpiece volume in
a Multi-Talker Network (MTN)
To adjust the output volume of all Roger Earpiece devices
in range of a Roger BaseStation MTN, turn the volume
control knob on the Roger BaseStation front panel. To
increase the volume, turn the rotary knob clockwise.
31
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ce
Ro
ge
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1
6
0
7
The mute
function
can be activated by turning the rotary
Adjust
volume
control
knob to the left until the ‘0’ mark.
The change of volume affects all connected Roger
Earpieces in range. Note that a Roger Earpiece joining the
network after the volume has been changed will get the
same volume.
The volume of an individual Roger Earpiece can also
be adjusted with the Roger Touchscreen Mic EasyGain
function (section 6.3)
32
Warning
• Both the volume setting from the Roger BaseStation and
the EasyGain (section 6.3) have a combined maximum
value of +12 dB. Thus, depending on the EasyGain
setting of the Roger Earpiece, changing the volume
setting on the Roger BaseStation may have no effect.
• For example, if the EasyGain of a Roger Earpiece is set
to +4 dB, increasing the BaseStation volume by more
2.35 Exchange wax filter
than +8 dB (6 marks) will have no impact on the Roger
Earpiece volume setting.
a
rE
ge
The output volume of Roger
Earpiece can be adjusted
from -14 dB to +12 dB, in
steps of 2dB.
Ro
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3
2
6.5 Naming a Roger Earpiece
Setting a Roger Earpiece’s name
For easy naming and identification of individual Roger
earpieces, it is possible to set names with Roger
Touchscreen Mic:
• Ensure only one Roger Earpiece is located within 10 cm
cinq-neuf 1
/ 4 inches of Roger Touchscreen Mic.
•Select Settings > Roger receiver settings
•Select Name to change the Roger Earpiece’s name
•Press Confirm button
33
To change another Roger Earpiece’s Name or EasyGain
settings, return to the settings menu and select
Settings > Roger receiver settings when the new Roger
Earpiece is within 10 cm / 4 inches of the Roger
Touchscreen Mic.
Screen saver (duration before screen turns off)
How to use it:
•Select Settings > Display > Screen saver
•Select activation time required
•Default activation time is 30 seconds.
Check a Roger Earpiece’s information
Ensure only one Roger Earpiece is located within 10 cm /
4 inches of Roger Touchscreen Mic:
• Select Check icon
6.7 Reset
This function wipes the microphone’s session memory,
including Quick Menu settings (section 9.6).
• Among different information, the following parameters
can be read: Name / Device type / Serial number
6.6 Display settings
Adjusts the following screen settings:
Brightness
How to use it:
•Select Settings > Display > Brightness
• To increase brightness, tap +
• To decrease brightness, press –
34
How to use it:
• Press and hold On/Off and Mute buttons
simultaneously for at least 8 seconds
• Indicator light will blink green and microphone will
automatically reboot (turn off and on again)
>8s
35
7 Roger Touchscreen Mic network
options
7.1 Understanding microphone “roles” in the network
Multiple microphones can be connected to the same
network. Each microphone plays one of three distinct
roles: stand-alone, primary or secondary.
Stand-alone role
A microphone plays the Stand-alone role when it is the
only Roger microphone in the network. In this case, all its
microphone modes can be used (in fact, Pointing mode is
only available in Stand-alone).
Primary role / Secondary role
When there is more than one microphone in a network, one
device plays the primary role (this is the device used to
manage the network), while the others play secondary roles.
It is easy to identify whether a microphone is primary or
secondary: if primary, the number 1 is displayed over a
green background on the left of its status bar. If secondary,
the number 2 is displayed over a white background.
36
7.2 Network mode
Should multiple microphone users need to talk to receivers
in the same network, different modes are available:
• Mixing (default)
• Primary Talker
• Equal Talker
How to use it:
• Select Settings > Network mode
• Select your preferred Network mode
Warning
Once a Roger Touchscreen Mic is connected to a Roger
BaseStation, the Mixing mode is not available. The
audio coming from the Roger BaseStation will always
have the priority on the audio coming from a Roger
Touchscreen Mic.
37
7.2.1 Network mode – Mixing
7.3 SubNet
Both microphones are able to pick up and transmit voice
signals simultaneously.
Use this to speak separately to one or more persons,
without disturbing the rest of the connected group, by
creating a temporary subnetwork.
How to use it:
•Tap SubNet
7.2.2 Network mode – Primary Talker
Gives the wearer of the “Primary” Roger microphone first
priority when speaking (also see ch.8 Understanding
microphone “roles” in the network).
•Tap Connect within 10 cm / 4 inches of the Roger
Earpiece to be included in the subnetwork
• Talk into microphone as normal
To stop using SubNet (return to other existing network):
•Tap Network
•Tap Connect within 10 cm / 4 inches of each Roger
Earpiece that where in the SubNet
7.2.3 Network mode – Equal Talker
In the case of two or more Roger Touchscreen Mic users,
the first person to speak is given priority (aka “first come,
first served”).
38
39
7.4 Network
7.6 NewNet
Returns the microphone to the existing network.
Erases the microphone’s current network (including
SubNets). All required devices, e.g., receivers and
additional microphones, will need reconnecting.
How to use it:
• Network is the microphone’s default mode – its icon is
automatically selected (circled green)
• There is usually no need to tap the Network icon, except
after using a SubNet (section 7.3)
How to use it:
• Swipe screen left-right to locate NewNet icon
• Tap NewNet
• Tap Yes to confirm
7.5 JoinNet
7.7 List of devices
Use this to join another microphone’s network, without
interrupting the group, via any microphone or receiver in
that network.
Lists those Roger devices, such as Roger receivers, that are
turned on and in the current network.
How to use it:
• Swipe screen left-right to locate JoinNet icon
• Tap JoinNet within 10 cm / 4 inches of a Roger
Touchscreen Mic, Roger Earpiece or Roger BaseStation
in the desired network.
40
How to use it:
• Ensure all Roger devices are turned on
• Swipe screen right-left to locate List devices icon
•Tap List devices (a spinning “searching” symbol will
be displayed)
• Hold Roger Touchscreen Mic within 10 cm / 4 inches
of Roger devices*
41
8 Microphone modes
• Roger devices will be listed (listed devices already
connected to microphone will show a Connect icon)
• To stop the process at any time, tap Home
The time required to list all devices may vary.
* Roger Touchscreen Mic may also detect devices located further away.
7.8 Push-to-Talk (PTT)
Function available only with Roger Pass-around
microphone. This device is not part of the Roger Earpiece
communication system.
7.9 Network compatibility
Only Roger transmitters or audio hub transmitters (running
software version 4.0 or later) are compatible with
Roger Touchscreen Mic. Follow the instructions displayed in
the pop-up windows when connecting devices.
42
The Roger Touchscreen Mic features four microphone
modes to suit any situation:
•Automatic (default)
•Lanyard
•Small Group
•Pointing
How to change microphone mode:
• Swipe screen left-right to locate Mic mode icon
•Tap Mic mode
• Select preferred microphone mode
Note: Once a Roger Touchscreen Mic is linked to a Roger
BaseStation, only the Lanyard mode is available.
8.1 Automatic mode
How does it work?
The microphone automatically chooses its own microphone
mode: either Small Group, Pointing (if enabled) or Lanyard.
43
This automated choice is based on the microphone’s built-in
accelerometer, which analyses its orientation.
8.2 Lanyard mode
Use this when wearing the microphone around the neck.
The Lanyard mode icon is visible in the status bar.
How to use it?
• Place Roger Touchscreen Mic in the center of a table
• Microphone will detect the speakers’ voices, automatically
orienting its three built-in microphones towards the
current speaker
• Small Group mode icon is visible in the status bar
Small Group
Lanyard
Note: In Small Group mode, connection to all secondary
microphones and DigiMasters will be temporarily
suspended.
8.3 Small Group mode
Use this to listen in small-group situations comprising two
to five people.
44
8.4 Pointing mode
Pointing mode allows people to simply point the
microphone in the direction of the speaker to capture their
voice (range: 4 m / 13 feet).
45
9 Other functions of Setting menu
How to use it:
•Select Settings > Pointing
• Select Activate or Deactivate as required
9.1 Check
When Pointing mode has been deactivated, the Pointing
option in the Microphone mode menu will appear greyed
out and can no longer be selected.
How to use it:
• Roger device must be turned on
• Swipe screen until the Check icon is visible (Screen 2)
• Move the Roger device to be checked within 10 cm /
4 inches of the microphone
•Tap Check icon
• Pointing mode icon is visible in status bar
• Pointing mode is only available when the microphone
is used as a stand-alone device
Pointing
Warnings:
Pointing mode is deactivated by default (shown grey in Mic
mode menu). To activate it, go to Settings > Pointing >
Activate.
46
Wirelessly checks information on another Roger device.
What is displayed?
• Network status
•Name
• Device type
• Serial number
• Hardware version
• Firmware version
• Battery status (Roger device checked)
• Total usage time (usage time when turned on)
• Link quality (statistics after 10 min of use)
Data shown may differ with device type.
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9.2 Audio settings
Roger Touchscreen Mic offers the following audio
connection options.
•Input
•Output (tablet)
•Output (computer)
9.2.1 Input
Allows Roger Touchscreen Mic to broadcast the audio from
any multimedia device to its network.
How to use it:
• Plug one end of the supplied 3.5 mm / 1/8” cable into
a multimedia device’s audio out (i.e. headphone) jack
• Plug other end into Roger Touchscreen Mic’s 3.5 mm /
1/8” (audio) jack
•Select Input
9.2.2 Output (tablet/computer)
How to use it:
• Plug one end of supplied 3.5 mm / 1/8”cable into
microphone jack of the recording cable
• Plug other end of 3.5 mm / 1/8” cable into Roger
Touchscreen Mic’s 3.5 mm / 1/8”(audio) jack (see
drawing below)
• If the tablet/computer features a separate microphone
input: plug other end of the recording cable into this
microphone jack
• If the tablet/computer features a single headphone input
(no separate microphone input): plug other end of the
recording cable into this headphone jack
•Select Output (tablet) or Output (computer)
The sole difference
between Output (tablet)
and Output (computer)
settings is the output level
of the Roger Touchscreen
Mic’s audio connector.
Passes the speaker’s voice from Roger Touchscreen Mic to
a computer, tablet, or other recording device.
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49
9.3 Power
9.5 Verification mode
Adjusts the microphone’s transmission power (affecting
its operating range) in order to extend the battery’s
operating time.
Used by professionals to verify a device according to the
Roger POP (Phonak Offset Protocol). When Verification
mode has been activated, an orange banner will be
displayed below the status bar.
How to use it:
•Select Settings > Power
• Select function required:
• Standard (default) (100 mW, range: 20 m / 65 feet)
• Reduced (16 mW, range: 12 m / 39 feet)
9.4 Reconfiguration
Resets Roger Touchscreen Mic’s language settings to
factory “out of the box” settings.
How to use it:
•Select Activate/Deactivate (default)
When activated, you will be asked to select the
microphone’s language the next time it is turned on.
When deactivated, the currently selected language will
be retained when microphone is turned off.
50
How to use it:
•Select Activate/Deactivate (default)
Verification mode is automatically deactivated when
microphone is rebooted (turned off and back on).
9.6 Quick menu
Locks most icons (see below) in order to avoid unintended
use. Requires a passcode to be activated. All icons will be
locked except: Connect, Check, Disconnect, Settings (since
these four icons are essential for daily use of the
microphone). Physical buttons will not be locked.
Connect
Check
Disconnect
Settings
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How to set passcode:
•Select Set passcode
• Set a four-digit passcode
• To delete the last digit, tap X (on right)
• When done, tap Return (top left)
• Then tap Home (top left)
9.7 Soundfield
How to change passcode:
•Tap Settings
• Enter passcode
•Select Quick menu
•Select Change passcode
• Enter new passcode
9.8 Roger Pass-around
How to disable Quick menu:
•Tap Settings
• Enter passcode
•Select Quick menu
•Select Disable Quick menu
9.9 About Roger Touchscreen Mic
If the passcode is forgotten, the device must be reset
(see section 6.7: Reset the microphone).
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Function available only with Roger Dynamic SoundField
DigiMaster loudspeaker. This device is not part of the
Roger Earpiece communication system.
Function available only with Roger Pass-around
microphone. This device is not part of the Roger Earpiece
communication system.
Provides the following information about your Roger
Touchscreen Mic device:
• Device type
• Serial number
• Firmware version
• Hardware version
• Total usage time
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10 Troubleshooting
How to use it:
• Select the microphone information required
I cannot switch the Roger
Touchscreen on
Solutions
The battery is empty
Recharge the battery (section 4.1)
Roger Touchscreen Mic is
turned on but I cannot hear
the person speaking
Solutions
The Roger Earpiece is not
connected to the Roger
Touchscreen Mic
Hold Roger Earpiece close to the
Roger Touchscreen Mic and press
the Connect button
The Roger Touchscreen Mic
is muted
Check the indicator light – if it is
red, briefly press the mute button
to activate the microphone
The microphone is not positioned
correctly
Make sure Roger Touchscreen Mic
is pointing towards the speaker’s
mouth
The microphone openings might
be covered by fingers or clothing
Make sure the microphone
openings are not covered by
fingers, clothing or dirt
In case of multiple microphones, the
primary microphone may not be
switched on or may be out of range
Check the indicator light – if it is
blinking blue, switch on the
primary transmitter and check
that it is within range
9.10 Legal
Font license disclaimer. In English only.
54
55
I cannot hear the signal from
the multimedia device
Solutions
I cannot record my voice
Audio settings are not correct
Solutions
Select Output (computer) in audio
setting after tapping Settings
button on the screen
The volume of the multimedia
device is too low
Adjust the volume on the
multimedia device
The transmitted audio signal
is interrupted
Solutions
“Frowning face” is displayed
on Roger Touchscreen Mic
Solutions
Distance between Roger Earpiece
and Roger Touchscreen Mic is
too large
Move closer to Roger Touchscreen
Mic or change orientation (avoid
body absorption)
Device has suffered an internal
error
Wait 30 seconds until the “frown”
disappears. Device will reboot
automatically
There are obstacle between
Roger Earpiece and the Roger
Touchscreen Mic
Make sure there are no obstacles
between the two devices (line
of sight)
Roger Touchscreen Mic has
stopped working
Solutions
There is a software issue
Roger Touchscreen Mic is near
a computer, and computer Wi-Fi
connection seems to be slow
Solutions
Reboot Roger Touchscreen Mic by
simultaneously pressing the On/Off
and mute button for at least 8 sec.
The Roger Touchscreen Mic and
computer are too close
Move Roger Touchscreen Mic at least
1 meter away from the computer
Roger Touchscreen Mic’s light is
blinking red (double flash)
Solutions
Its battery level is low
Charge Roger Touchscreen Mic
as soon as possible
57
11 Performance
12 Standards applied
Frequency range
Power emission
Audio bandwidth
Distortion
Signal to Noise Ratio
Dimensions (L x W x H)
Weight
Operating range
Operating time
2.402 GHz up to 2.480 GHz
100 mW
100 Hz - 7200 Hz
-42 dB (< 0.8 % @ 1 kHz)
55 dB (@ 1 kHz)
104 x 55 x 16 mm (4.1” x 2.1” x 0.6”)
94 g (0.2 lbs)
15 – 40 m (49-131 ft)
Approx. 10 hours
Remaining operating time is
displayed in the status bar
Operating conditions
0° to + 45° Celsius (+32° to +113°
Fahrenheit) and relative humidity
of <95% (non-condensing)
Transport and storage
conditions
-20° to +60° Celsius (-4° to
+140° Fahrenheit) and relative
humidity of 90% for a long period
58
Electrical safety:
Radiocom 2.4 GHz:
EMC:
FCC:
IC:
SAR (2.4 GHz):
IEC/ EN 60950-1
EN 300 328
EN 301.489-1,-3,-9,-17
Part 15C
RSS-247
EN 62209-2
SAR 1g = 0.10 W/kg
SAR 10g = 0.05 W/kg
59
13 Important information
13.1 Hazard warnings
Keep this device out of reach of children aged under 3
years.
Opening the device might damage it. If problems
occur that cannot be resolved by following the
guidelines in the Troubleshooting section of the User
Guide, consult your local Phonak Communications AG
representative.
Your device should only be repaired by an authorized
service center. Changes or modifications to this device
that were not explicitly approved by Phonak
Communications AG are not permitted.
Please dispose of electrical components in accordance
with your local regulations.
Do not use your device in areas where electronic
equipment is prohibited. If in doubt, please ask the
person in charge.
Device should not be used on aircrafts unless
specifically permitted by flight personnel.
Only use accessories that are approved by Phonak
Communications AG.
60
Using your device’s cables in any way contradictory
to their intended purpose (e. g., wearing the USB cable
around the neck) can cause injury.
Caution: electric shock. Do not insert plug alone into
electrical outlets.
13.2 Product safety information
Protect the device from excessive shock and vibration.
Protect the device from excessive moisture (bathing,
swimming).
Do not expose your device to temperatures and
humidity outside of the recommended conditions
stated in this User Guide.
Never use a microwave or other heating devices to dry
the device.
Clean the device using a damp cloth. Never use
household cleaning products (washing powder, soap,
etc.) or alcohol to clean the device.
Only supply your device using power adapters supplied
by Phonak Communications.
When the device is not in use, turn it OFF and store
it safely.
61
X-ray radiation, CT or MRI scans may destroy or
adversely affect the correct functioning of the device.
Do not use excessive force when connecting your
device to its different cables.
Protect all openings (audio input and charge) from
dirt and debris.
If the device has been dropped or damaged, if it
overheats, has a damaged cord or plug, or has been
dropped into liquid, stop using your device and
contact your authorized service center.
13.3 Other important information
• Device collects and stores internal technical data. This
data may be read by an authorized service center in
order to check the device, as well as to help you use
your device correctly.
• The digital signal sent from the device to a connected
receiver cannot be overheard by other devices which
are not in the transmitter’s network.
13.4 Declaration of Conformity
In body worn operation, the devices have been found in
compliance with the requirements of EN 62209-2, FCC
rule paragraph 2.1093, the ANSI/IEEE C95.1:1999, the
NCRP Report Number 86 for uncontrolled environment,
according to the Health Canada’s Safety Code 6 and the
Industry Canada Radio Standards Specification RSS-102
for General Population/Uncontrolled exposure.
Hereby, Phonak Communications AG, Laenggasse 17,
CH-3280 Murten, declares that these products are in
compliance with the essential requirements and other
relevant provisions of Directive (2014/53/EU). To obtain a
copy of the Declaration of conformity, please contact the
manufacturer or the local Phonak Communications AG
representative whose address can be taken from the list
on www.phonak-communications.com/ (worldwide
locations).
This device complies with Part 15 of the FCC Rules and
with (RSS-247 and RSS-210) of Industry Canada.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
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63
this device must accept any interference received,
including interference that may cause undesired
operation. The device has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection
against harmful interference in a residential installation.
The device generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
the device does cause harmful interference to radio or
television reception, which can be determined by turning
the device off and on, the user is encouraged to try to
correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
64
FCC Caution: Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to operate
the device. To comply with FCC RF exposure limits for
general population/uncontrolled exposure, the antenna(s)
used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and
must not be collocated or operating in conjunction with
any other antenna or transmitter.
This Class B digital apparatus complies with Canadian
ICES-003. To comply with Industry Canada RF exposure
limits for general population / uncontrolled exposure, the
antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all
persons and must not be collocated or operating in
conjunction with any other antenna or transmitter.
Japanese Radio Law and Japanese Telecommunications
Business Law compliance
This device is granted pursuant to the Japanese Radio Law
(電波法). This device should not be modified (otherwise
the granted designation number will become invalid).
65
14 Service and warranty
14.1 Local warranty
Serial number:
Please ask the local Phonak Communications AG
representative where you purchased your device about
the terms of the local warranty.
Purchase date:
14.2 International warranty
Local Phonak Communications AG representative:
Phonak Communications AG offers a 2 (two) years limited
international warranty, valid as of the date of purchase.
This limited warranty covers manufacturing and material
defects. The warranty is valid only if proof of purchase
is shown.
14.3 Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals, immersion in
water or undue stress. Damage caused by third parties
or non-authorized service centers renders the warranty
null and void.
66
67
15 Information and explanation
of symbols
The CE symbol is confirmation by Phonak
Communications AG that this product is in
compliance with the essential requirements and
other relevant provisions of Directive (2014/53/EU).
Federal communications commission EMC and
Radiocommunications compliance label.
Australian and New Zealand EMC and
Radiocommunications compliance label.
This symbol on the product or its packaging
means that it should not be disposed of with
your other household waste. It is your
responsibility to dispose of your waste equipment
separately from the municipal waste stream. The
correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
68
Important information for handling and
product safety.
Please read the information on the following
pages before using your Phonak
Communications AG device.
This symbol indicates that it is important
for the user to pay attention to the relevant
warning notices in these user guides.
Temperature transport and storage.
Humidity transport and storage.
Keep dry.
69
16 Homologation references
Roger Touchscreen Mic
FCC ID: KWCTX19
IC: 2262A-TX19
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71
029-3235/V1.00/2016-04/Printed in Vietnam © Phonak Communications AG All rights reserved
Manufacturer:
Phonak Communications AG
Laenggasse 17
CH-3280 Murten
Switzerland
www.phonak-communications.com
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