AX3 12pg booklet printers spreads.indd

 Contact Details Please note that some of the contact details on this PDF document may not be current. Please use the following details if you need to contact us: Telephone: 0844 879 3588 Email: customer.services@gdcgroup.co.uk The customer support section of our website also features a wide range of information which may be of use to you and is available 24 hours a day. It includes: • Operating and installation instructions • Easy ‘How to use’ guides for storage heaters • Service and repairs • Where to buy our products • Literature downloads • Heating requirement calculator Visit ‐ www.dimplex.co.uk/support A division of GDC Group Ltd
Millbrook House Grange Drive Hedge End Southampton SO30 2DF
www.dimplex.co.uk
Registered No: 1313016 England
VAT GB 287 1315 50004
EEE Producer Registration Number –
WEE/GE0057TS
Paper from sustainable sources
SERVICE POLICY / GUARANTEE
SERVICE POLICY
In the event of you needing to contact the Dimplex Customer Service Department, the following
procedure should be followed:
1
Before telephoning the Dimplex Customer Service Department you should ensure
that you have the model number, power rating, serial number and date of purchase.
2
The Dimplex Customer Service Department will be able to inform you whether the
fault can be rectified by the provision of a replacement part or an on site visit by a
Qualified Service Engineer.
3
If a service call is booked, you or a representative must be present during the
Engineers visit.
4
A charge will be made where a call under the terms of the guarantee has been
booked and a failure was not product related, or an engineer arrives and is not able
to gain access.
5
If the product is no longer covered by the Guarantee, a charge will be made for the
site visit and for any parts supplied.
Shower User Guide
Customer Service Department 9.00am - 5.00pm Monday to Friday
Tel: 0845 600 5111 Fax: 01489 773053
GUARANTEE
Dimplex UK Limited guarantee this Dimplex product for a period of two years, from date of
purchase, against mechanical and electrical defects arising from faulty materials or from poor
workmanship, providing the product has been installed by a competent person in accordance
with the fitting instructions.
Dimplex UK Limited undertake to repair or replace, at their discretion, without charge, provided
the product has been properly maintained and operated in accordance with the operating
instructions. Any component found to be defective during this period, as the result of misuse or
damage, or the effects of scaling, will not be covered by this guarantee (with the exception of ‘si’
(Scalemaster’) models which are guaranteed against the effects of scaling).
This product must not be modified, repaired or taken apart except by a person authorised by
Dimplex UK Limited.
This Guarantee is only valid within the United Kingdom and does not cover product used
commercially. This Guarantee does not affect your statutory rights.
Dimplex UK Limited Millbrook House, Grange Drive, Hedge End, Southampton SO30 2DF
Telephone: 0845 600 5111 - Fax: 0845 773050.
AX3 12pg booklet printers spread2-3 2-3
13/8/07 1:59:54 pm
DIMENSIONS
TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
ACTION
No hot water.
Power setting is at Cold.
Select a heat setting.
Low Water Pressure.
The water supply has dropped below the minimum
operating pressure. Switch off other cold water
devices and retry.
The thermal cut-out has operated.
Turn the Power knob to cold. Switch off the
shower. Clean the shower head, and restart the
shower. Select a heat setting. If no hot water is
produced call the Dlmplex Service Centre.
The power setting is on cold.
Turn the power setting to a heat setting and the
indicator should light.
Water pressure below minimum
required.
Check If water mains stop valve is fully open.
Not enough water flowing through the
shower.
Increase the flow rate via temperature control.
Blockage in supply.
Blocked spray head - clean or replace blocked
spray plate in spray head.
Power indicator
is not lit.
Water too hot.
218 mm
Check If stop valves are fully open. Check for
blockage in inlet filter.
Increase in ambient water temperature.
Re-adjust flow rate to give increased flow.
Select ‘Low’ power.
690 mm
Water too cool
or cold.
339 mm
2
AX3 12pg booklet printers spread4-5 4-5
Water flow too high.
Reduce flow rate via temperature control.
Water pressure below minimum
required (See rating label).
Reduction in ambient water
temperature.
Select ‘High’ power.
Shower head is blocked.
Clean the showerhead. Ensure showerhead is as
specified by manufacturer.
The temperature control knob is set at
its hottest setting.
Increase the power setting by turning the power
knob to hot and increase the flow using the
temperature control knob.
Water continues
to drip from the
handset when
switched off.
Water is draining from the shower unit,
after use.
This is normal, no action required. Should water
continue to drip after a few minutes contact’
Dimplex Service Centre.
Pressure relief
device has
operated (water
ejecting from
Pressure Relief
tube).
Blocked spray head.
Remove handset and run water through the
shower and hose to remove any dirt that may be
trapped In the system. Clean or, if possible, replace
the spray plate in the spray head and then fit a new
Pressure Relief Device.
Twisted/blocked flexible shower hose.
Check the hose is not restricted anywhere along its
length. Replace the hose if necessary and fit a new
Pressure Relief Device.
Water flow is poor.
11
13/8/07 1:59:56 pm
OPERATING FEATURES / CLEANING INSTRUCTIONS
1. Engage the key into the
spray cartridge recesses
and turn anti-clockwise to
unscrew.
SECTION 11
Operating features
Power Neon Indicator
The ‘Power’ neon indicator will be illuminated
when the shower unit is switched on and
water is flowing on the heat settings. The light
will not come on when the shower unit is on
the cold setting.
Auto Reset Neon Indicator
The Auto Reset Neon Indicator will be
illuminated during normal operation if an
overheat temperature is sensed, power to the
element will be cut off, water will continue to
flow until the unit has cooled sufficiently. Power
to the elements will be automatically restored.
If the Auto Reset Neon Indicator persistently
functions, ensure that the shower head is free
from scale and debris which will increase the
flow of water through the unit.
1
2
3
The shower head should be cleaned
periodically to remove limescale or debris
which will reduce the performance of the
shower. The frequency of cleaning will vary
according to local water quality. In hard water
areas cleaning will be needed more often
than in soft water areas. A liquid non-abrasive
bathroom cleaner may be used on external
surfaces of the handset.
3. If deposits are stubborn,
immerse and soak the spray
cartridge for several hours
in a proprietary limescale
remover. Then with a small
stiff bristled brush scrub the
spray cartridge.
4
5. Thoroughly clean and rinse
the inside of the shower
head.
5
IN SHOWER MAINTENANCE
To break away scale
deposits on a daily basis
simply rub your thumb over
the rubber nipples whilst the
shower is running.
2. Remove the two small black
‘O’ rings from the rear of the
spray cartridge, and rinse
‘O’ rings clean.
4. Ensure all traces of
limescale and limescale
remover are rinsed off.
SECTION 12
Shower head cleaning instructions
PACKING CONTENTS / GENERAL ADVICE TO SHOWER UNIT USERS
6
7
6. Replace the two black ‘O’
rings on the rear of the
spray cartridge. A light
smear of petroleum jelly will
ensure an easy location into
the grooves.
7. Refit cartridge to the shower
head and tighten with the
spray key.
SECTION 1
Packing contents
lShower
Unit
l Shower
Head
l Shower
Head Key
l Flexible
Hose
l Slider
Rail Tube
l Slider
Rail Brackets
l Slider
Rail Showerhead Holder
l Soap
Dish
l Screw
Pack
IMPORTANT:
AX3 12pg booklet printers spread6-7 6-7
6. All plumbing connections must be
completed before making the electrical
connections.
7. The outlet of your shower acts as a vent
and must NOT be connected to any form
of tap or fitting not recommended by
Dimplex Showers Ltd.
8. Always switch off at the isolating switch
when not in use.
SECTION 2
General advice to
shower unit users
1. Shower installation must be carried out by a
suitably qualified person and conform with
The following points will help you to
IEE Regulations and National Water Council understand how your Dimplex shower unit
bylaws.
operates.
2. This shower unit is designed to be
connected to a 15mm cold water mains
supply. Do not connect to a tank supply
unless a suitable booster pump is
fitted.
3. The minimum recommended running
water pressure to which the shower heater
may be connected is 15 lb/sq in (1 Bar).
Running pressure at 8 litres per minute. The
maximum static pressure recommended
is 150 lb/sq in (10 Bar). (Minimum running
pressure must be obtained at 9 litres/
minute for 9.5kW and 11 litres/minute for
the 10.5kW).
4. The shower unit must not be fitted where
it may be exposed to frost, for example
in an outdoor shower area. The shower
must not be used if suspected of being
frozen. Frost damage is not covered by the
guarantee.
5. Plumbers jointing compound must
not be used. In instances of difficult joints
10
use P.T.F.E. Tape. The use of compound
invalidates the guarantee.
The flow rate of water passing through the
shower unit determines the water temperature.
The lower the flow the warmer the water, the
higher the flow the cooler the water.
The temperature produced by the shower
unit will vary between seasons on any one
setting of the temperature control. This is due
to variance in the temperature of the water
supply, which becomes cooler in winter than
summer.
The stabiliser valve maintains an almost
constant shower temperature during mains
water pressure changes.
If changes in temperature are experienced in
normal use, it is likely to be caused by water
pressure falling below the minimum level. Falls
in water pressure may be due to water being
drawn off at other points within the building.
The shower head must be cleaned regularly to
remove scale and debris. If the water becomes
hot and you are unable to obtain cooler water,
check the shower head for blockage.
3
13/8/07 1:59:58 pm
INSTALLATION
OPERATING INSTRUCTIONS
SECTION 3
SECTION 4
General layout of a
shower installation
Installation
A TYPICAL INSTANTANEOUS ELECTRIC SHOWER
INSTALLATION
Position your shower unit on the wall away
from the direct spray of the shower and at
about the same height as the shower head
position.
The shower unit should be positioned so that
the shower head cannot be immersed in the
bath or shower tray when hanging down.
double pole heater switch wall mounted in
accordance with local authority regulations
seperate permanently
connected supply
from consumer unit
Dimplex electric
water heater
4. Wait a few seconds for the warmer water to
reach the handset.
isolating
stop tap
Shower unit can be mounted
either side of riser rail
Avoid connecting the shower unit, if possible,
were it will be affected by water drawn off by
other appliances, e.g. From the mains feed to
the W.C., This may cause a drop in pressure
too low for the shower unit to work correctly.
An isolating valve must be fitted into the water
supply for servicing purposes.
Height of sprayhead
and shower to suit
user’s requirements
Soap dish
Mains cold water supply
(either top, bottom
or rear entry)
Spillover
level
Outline of bath
or shower tray
Note:
COLD
LOW
HIGH
To adjust the shower temperature.
The water temperature is altered by
increasing or decreasing the flow rate
of water through the shower unit via the
temperature control.
To increase the shower temperature
Turn the temperature control knob
clockwise, this will decrease the flow
of water and increase the shower
temperature.
cold
water
mains
supply
Plan your own installation carefully. Check on
the nearest and most readily accessible rising
mains water supply, this may be beneath the
bath or in the loft, where it feeds the cold
water storage tank. Use only the cold rising
water main supply.
Do not connect the shower unit to the
down service from the tank.
5. If necessary turn bottom ‘Temperature’
control knob slowly to obtain desired
showering temperature. Again, waiting
a few seconds after each adjustment in
temperature to reach the handset.
Spillover
level
Remove the two screws securing the shower
unit cover and remove the cover complete with
the control knobs.
Place the shower unit on the wall and mark the
location of the fixing screws through the back
plate.
To decrease the shower
temperature
Turn the temperature control knob
anti-clockwise, this will increase the
flow of water and decrease the shower
temperature.
6. To turn off the shower unit press the
STOP/START button.
7. A small amount of water will be retained
in the shower head after the shower has
been turned off. This may drain over a few
minutes.
8. Switch off pull-cord or wall mounted switch.
COOLER
WARMER
Carefully drill the holes as marked using a
sharp 5.5mm masonry drill.
4
AX3 12pg booklet printers spread8-9 8-9
Fix the shower unit to the wall using the plugs
and screws provided, do not fully tighten at
this stage.
9
13/8/07 2:00:00 pm
COMMISSIONING THE SHOWER / OPERATING INSTRUCTIONS
SECTION 9
Commissioning the shower
1. Make sure that the electrical supply has
been isolated at the double pole isolating
switch.
2. Turn the top power selector knob to the
‘Cold’ setting (Solid Blue Symbol).
3. Turn the bottom temperature control knob
anti-clockwise to the full cold position.
4. Ensuring the water supply is fully on at the
mains stop cock and isolating service valve
(if fitted), check that water is not leaking
from the bottom of the case.
5. Switch on the electrical supply at the
double pole switch. The ‘Power’ neon
indicator will light.
6. Press the STOP/START button. Check
that water flows freely from the shower
within a few seconds. The water from the
showerhead will be at full force and at a
cool temperature.
7. Rotate the bottom temperature control
knob slowly clockwise fully. This will
gradually reduce the flow with the water
temperature remaining cool.
8. Return the knob anti-clockwise to
maximum flow.
9. Now turn the top power selector knob to
the ‘Low’ setting (Outline Red Symbol).
Allow a few seconds for the warmer
temperature to reach the showerhead
- this shows that the ‘Low’ power setting
is operating correctly.
10.Now turn the top power selector knob
to the ‘High’ setting (Solid Red Symbol).
The temperature at the showerhead will
rise further - this shows that the full power
setting is operating correctly.
8
AX3 12pg booklet printers spread10-11 10-11
11.Turn the bottom temperature control
knob clockwise for hotter water and
anti-clockwise for cooler water. Allow a
few seconds between selections - for
the temperature change to reach the
showerhead.
NOTE: When the temperature is changed
the flow rate alters.
12.Push the STOP/START button to stop the
flow.
13.Switch of pull-cord or wall mounted switch.
SECTION 10
Operating the shower
1. Switch on pull-cord or wall mounted switch.
The ‘Power’ neon will illuminate indicating
the switch is on.
2. Press the STOP/START button for
immediate water flow.
PLUMMING CONNECTION
IMPORTANT
To comply with National Water Council bylaws
a double check valve must be fitted with all
flexible shower accessories where it is possible
that the shower head may come into contact
with used water i.e. in the bath or shower tray.
Connect the mains water supply to the inlet
of the shower unit using a 15mm copper or
stainless pipe with a 15mm compression
elbow or 15mmm push-fit elbow. Do not
use excessive force when making the
connection to the unit.
SECTION 5
Plumming connection
Plumbing the shower unit must precede
wiring.
Turn off the water supply at the isolating stop
tap.
Having determined the direction of the inlet
water supply: Top (falling), Bottom (rising),
or Back inlet. It is necessary to remove the
appropriate plastic cross section from the back
plate, before commencing with the installation
(See diagrams Fig 1 & Fig 2).
3. Select your power setting using the top
control. The shower has three positions
‘Cold’, ‘Low’ power and ‘High’ power.
‘Cold’ setting (Solid Blue Symbol):
Adjustment of the flow control on this
setting will only alter the flow of water not
the water temperature.
‘Low’ setting (Outline Red Symbol):
This is the low power setting for
economy during warmer months
or when a cool shower is required.
Temperature adjustment is via the
bottom temperature control.
‘High’ setting (Solid Red Symbol):
This is the full power setting.
Temperature adjustment is via the
bottom temperature control.
Remove this plastic
cross-section when using
the ‘REAR’ or ‘TOP’ entry
point for plumming
Fig 1
Remove this plastic
cross-section when using
the ‘BOTTOM’ entry point
for plumming
Fig 2
The back plate is fitted with removable inserts
for Top (falling) and Bottom (rising) inlet mains
water pipework to the shower unit.
We have incorporated into the bottom righthand side of the back plate an easy removable
trim section, to allow easy access when
connecting the water supply.
(Please Note! Remember to replace this trim
section before refitting the cover).
IMPORTANT
Before turning on the water supply to the
shower unit the water supply pipe should be
flushed out to remove debris. This can be
achieved by connecting the flexible hose to the
15mm compression elbow and turning on the
mains water supply long enough to clear the
debris.
After flushing the pipework ensure that the
shower unit is positioned squarely on the wall
and tighten the screws. Tighten all plumbing
connections and check the pipework for leaks.
5
13/8/07 2:00:01 pm
ELECTRICAL CONNECTION / FITTING INSTRUCTIONS
FITTING INSTRUCTIONS
exposed metal parts of other appliances and
services in the room in which the shower unit is
installed to confirm with IEE regulations.
SECTION 6
Electrical connection
SECTION 8
Riser rail & soap dish
fitting instructions
Warning! This appliance must be earthed
The shower unit must be permanently
connected to the electricity supply, direct from
the consumer unit via a double pole linked
switch with a minimum contact gap of 3mm.
The switch must be readily accessible and
clearly identifiable and out of reach of a person
using a fixed bath or shower tray, unless the
switch is cord operated. The wiring must be
connected to the switch without the use of a
plug or socket outlet.
The cable size required is determined by the kW
rating of the shower and the distance between
the shower and the consumer unit. The table
below will help you choose the correct cable
for your installation, but it will depend upon the
precise circumstances of the installation. If you
are in any doubt consult an electrician.
KW
RATING
NOMINAL
AT 240v
7.0
7.5
8.0
8.5
9.5
10.5
29.10 amps
31.25 amps
33.33 amps
35.41amps
39.58 amps
43.75 amps
MIN. RATING
OF ISOLATING
SWITCH
30 amps
40 amps
40 amps
40 amps
40 amps
45 amps
FUSE
RATING
30 amps
40 amps
40 amps
40 amps
40 amps
45 amps
MAX CABLE
RUN
6mm
10m
29m
48m
27m
44m
25m
42m
23m
38m
21m
32m
18m
30m
The incoming cable should be hidden.
Connect the live cable to the terminal
marked L.
Connect the neutral cable to the terminal
marked N.
Connect the earth cable to the terminal
marked E on the back plate.
IMPORTANT
Ensure that the terminal block screws are
fully tightened and that no cable insulation is
trapped under screws.
Ensure the cable clamp is used to secure the
cable.
The earth continuity conductor of the electrical
installation must be effectively connected to all
6
AX3 12pg booklet printers spread12-13 12-13
SECTION 7
NOTE: It is necessary to align the ‘D’ flat on
the reverse side of the Power Selector and
Temperature knobs with their opposite control
spindles before the cover is located.
TIPS
A piece of insulating or masking tape applied
to the wall before marking out the fixing
holes will help stop the drill from wandering,
particularly on tiled surfaces. When working
near a basin or bath, insert the plug in the
waste fitting so that small parts cannot be lost.
Secure the cover with the two fixing screws
provided.
Take care not to drop accessories or tools into
basin or bath.
IMPORTANT: Turn the flow control knob
anti clockwise until the valve is fully open
before switching on the unit. This will
ensure a fast fill up of the unit when the
shower is first switched on.
CAUTION
Check there are no hidden cables or pipes
before drilling holes for wall plugs. Exercise
great care when using power tools near water.
The use of a residual current device (RCD) is
recommended.
Fitting the cover into position
Switch on the power to the shower unit at the
consumer unit and the double pole switch. At
this stage the power selector knob should be
on the COLD position (Solid Blue Symbol).
Remove the shower head from the flexible
hose and point to waste.
1
Turn the top power selector knob to the
COLD (Solid Blue Symbol) setting.
Start the shower unit by pressing the STOP/
START button. Let the water flow through the
shower unit to release any air which may be in
the system and fill the shower unit with water.
2
IMPORTANT: The shower unit must be full
of water before heat settings are used.
Switch the shower unit OFF by pressing the
STOP/START button.
3
Re-fit the shower head to the flexible hose.
Your shower is now ready to use. We
recommend that you allow your shower
to reach a stable temperature before you
commence showering.
4
1. Establish position for the
riser rail, and mark the wall
for the lower mounting
bracket.Make allowances
for the tallest person likely
to use the shower regularly.
2. Use a No 10/5.5mm
masonry drill to make a
hole 35mm deep, and
fit the wall plug. (NB
some wall constructions
may require the use of
alternative types of wall
fixings). Screw the lower
bracket base to the wall.
3. Locate the crimped end of
the riser rail (Fig. 4) into the
mounting bracket, then fit
the upper bracket. Ensure
the rail is vertical, then mark
the wall for the fixing.
4. The crimped end of the riser
rail. NOTE: If it is necessary
to shorten the rail, use a
junior hacksaw to cut the
A
A
B
5
6
7
8
9
10
11
12
B
excess material from the
plain end of the rail.
5. The three components
that comprise the
Handset Height Adjuster
assembly are produced
with alphabetical ‘A’s and
‘B’s moulded into the
end section of each part.
Simply just match the letter
identification of each part
with the central piece i.e.
‘A’ to ‘A’ and ‘B’ to ‘B’ for
correct assembly.
6. With the shower head
height adjuster lever set a
3 o’clock and the shower
head holder in the upright
position, slide the assembly
onto the rail. Tighten to the
rail by turning the lever.
7. To lock the Handset Height
Adjuster at your chosen
position on the rail. Turn the
lever up right. This action
is also used for holding the
shower head at the angle
required.
8. Re-assemble the rail and
screw the upper mounting
bracket in place.
9. Slide the end cap onto the
mounting brackets.
10.Snap the soap dish onto
the rail below the holder
assembly.
11.Slide soap dish down the
rail to required position.
12.Firmly attach flexible hose
to the shower head making
sure sealing washer is in
place. NOTE: the adjustable
slider grips the conical end
of the hose, not the handle
of the shower head.
Maintenance: Clean regularly with a nonabrasive liquid bathroom cleaner.
7
13/8/07 2:00:04 pm
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