Configuration Note 7023
Octel®
Messaging
100
Server
Avaya ProLogix™/
DEFINITY® G3
Revised 5/25/01
Avaya ProLogix
Analog Ports
Voice Board(s)
Personal Computer
Inband signaling is
used for integration
Supported Voice Processing
Modules
1.0
METHOD OF INTEGRATION
Inband. Call forward to personal greeting is achieved via DTMF signals
passed from the Avaya ProLogix to the Avaya Octel 100 system, herein
referred to as O100. Message waiting indicators are set and canceled by
dialing a feature access code followed by the extension number. A
hookflash followed by the extension transfers the caller to the operator.
1.1
SUPPORTED VOICE PROCESSING MODULES
This note can be used to support the following voice processing modules:
Avaya Inc Messaging 2000, Octel Signature Performer, Call Performer
Plus, Octel Overture PC, and Overture Signature Performer. The use of the
term O100 within this configuration note can be considered the same as
using Avaya Inc Octel 100 and OSP will be considered the same as Octel
Signature Performer.
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc.’s experience
configuring its systems. These notes cannot anticipate every configuration possibility given the inherent
variations in all hardware and software products. Please understand that you may experience a problem
not detailed in a Configuration Note. If so, please notify the TAC/TSO at (408) 922-1822 and if
appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or
omissions contained herein.
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2.0
Ordering Information
ORDERING INFORMATION
There are many options available for this product, depending on the
application. Voice Boards supported:
Dialogic DIALOG/4 ™
Fax Boards supported:
Brooktrout TruFax® 200
Optional Remote Service
Internal Modem
Please consult with your sales representative.
This integration will support 16
ports
This integration will support 16
ports
2.1 VOICEMAIL PORTS SUPPORT
Standard configuration for this integration is 16 ports Max. Provision has
been made that based on the type of Platform and Sentinel, that a max 32
ports may be achieved. Contact your Avaya Inc representative if more
then 16 ports are required.
3.0
AVAYA PROLOGIX HARDWARE REQUIREMENTS
Note: See Section 7.6
ProLogix Hardware
Requirements
•
3.1
AVAYA PROLOGIX / DEFINITY G3 SOFTWARE
REQUIREMENTS
•
ProLogix / DEFINITY G3
Software Requirements
3.2
Additional Material Requirements
One analog port (TN 742 8 circuits or TN 746B 16 circuits, analog;
TN754B circuits, digital) configured as a VMI set for each O100 port.
Version R6 (See Section 7.5)
ADDITIONAL MATERIAL REQUIREMENTS
• If using the D/41D, the D/41ESC, or the Rhetorex 432 you will need:
– One RJ-14 jack with 4-conductor line cord for every two O100
ports
•
One analog line for O100 remote service access
• Two RJ-11 jacks for above and 2-conductor modular telephone cords
• If FaxMail is installed:
– One analog line per fax port
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– One RJ-11 jack for every Brooktrout TR-112 fax port
or
– one RJ-14 jack for every two Brooktrout TR-114 fax ports, along
with 4-conductor modular telephone cords.
4.0
Supported Integration Features
SUPPORTED FEATURES
[ü] Items are supported
System Forward to Personal Greeting
All Calls
Ring/no answer
Busy
Busy/No Answer
Do Not Disturb
Station Forward to Personal Greeting
All Calls
Ring/no answer
Busy
Busy/No Answer
Do Not Disturb
Flexible Forwarding
Forward to No Answer Greeting
Forward to Busy Greeting
Intercom/CO Forwarding
Message Waiting
LCD Display
LED
Lamp
1
Audible / Stutter Dial Tone
1
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Multiple Return to Operator
Direct Call
Auto Attendant
Outcalling
Personal Greeting of Original-Called Party
Multiple Call Forward
Double Call Forward
Call Coverage
1
Intercom Paging
Supervised Transfers
Call Screening
Call Queuing
Intercom Paging
Identify Calling Party
System Forward to Personal Greeting
Station Forward to Personal Greeting
Flexible Forwarding (NA with CO)
Record Telephone Conversation
ProLogix must have audible MWI activated
4.1
DISCONNECT TYPE
The ProLogix sends a disconnect by interrupting the loop current
(removing battery) for 900 ms upon receiving a disconnect from the
central office or an internal station. The DEFINITY G3 must have
“Adjunct Supervision? y”, when configuring the single line O100 ports.
For proper external disconnect supervision for the DEFINITY G3 and
ProLogix, Ground start or Supervised Loop start CO lines are
recommended.
Programming Avaya ProLogix
system parameters
5.0
CONFIGURING THE AVAYA PROLOGIX
Before you begin programming, it is recommended that a hard copy of the
customer database be obtained to verify existing programming.
Refer to the Programming section in the ProLogix manual for information
on entering, saving, and exiting database programming. Up to four tasks
must be completed when programming the ProLogix to integrate. They
are as follows:
•
Enable Mode-Code integration
•
Configure the Single line O100 ports
•
Program hunt group for call coverage
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
[ ü]
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•
Using the ADD HUNT-GROUP command, create a
hunt group.
•
Create call coverage path(s) that include the hunt group access
number.
•
Change subscriber's station programming to include call coverage
path.
In the following example a four port Voice Mail system is used. Specific
extension numbers are used for the O100 analog lines, and subscriber stations.
Also, a sample coverage path is shown. The example assumes
•
The O100 analog ports are extensions 5001, 5002, 5003, and 5004
•
Hunt group number 5000
•
Extensions 2345, 3001 and 3002 are Voice Mail Subscribers.
•
Coverage Path number 1 is the example shown.
Note: Entries in bold italic type indicate where information must be
entered.
5.1
ENABLE MODE-CODE INTEGRATION
Note: The ProLogix configuration uses only mode-code integration.
Use the switch’s Customer Options form to enable mode code integration.
Proceed as follows:
1. Enter the command: change system-parameters customer-options
and make sure the G3 Version (on the first line) is set to V6.
2. Change to page 2.
3. Set the “Mode Code Interface?” field on this screen to y.
change system-parameters customer-options
Page 2 of 4
OPTIONAL FEATURES
ISDN-PRI? n
Restrict Call Forward Off Net?
Secondary Data Module?
Malicious Call Trace? n
Station and Trunk MSP?
Mode Code Interface? y
Tenant Partitioning?
Multifrequency Signaling? y
Terminal Trans. Init. (TTI)?
Multimedia Appl. Server Interface (MASI)? n
Time of Day Routing?
Multimedia Call Handling (MMCH)? n
Uniform Dialing Plan?
Personal Station Access (PSA)? n Usage Allocation Enhancements?
PNC Duplication? N
Processor and System MSP? n
Private Networking? n
y
y
n
n
n
n
n
n
Wideband Switching? n
Wireless? n
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5.2 CONFIGURING THE SINGLE LINE AVAYA OCTEL 100
PORTS
Define analog voice ports that will connect to the O100 using the ADD
STATION command. Sequential numbering is recommended. Repeat for
each analog port.
Administer each analog port as station type VMI but exactly as if it were a
model 2500 station. Follow these steps:
Add Station 5001
add station 5001
Page 1 of 3
STATION
BCC: 0
Lock Messages? n
Security Code:
Extension: 5001
Type: VMI
Port: 01A0304
Name: VOICEMAIL
Tests? N
STATION OPTIONS
Off Premise Station? n
Entries in bold italic type
indicate where information
must be entered.
TN: 1
COR 2
COS 1
Next
add station 5001
Page 2 of 3
STATION
FEATURE OPTIONS
LWC Reception:
LWC Activation?
CDR Privacy?
Redirect Notification?
Per Button Ring Control?
Bridge Call Alerting?
Switchhook Flash?
Ignore Rotary Digits?
H.320 Conversion?
none
y
n
n
n
n
y
n
n
Coverage Msg Retrieval?
Auto Answer?
Data Restriction?
Call Waiting Indication?
Att. Call Waiting Indication?
Distinctive Audible Alert?
Adjunct Supervision?
n
none
y
n
n
n
y
Audible Message Waiting? n
Next
Entries in bold italic type indicate
where information must be
entered.
add station 5001
Page 3 of 3
STATION
SITE DATA
Room:
Headset? n
Jack:
Speaker? n
Cable:
Mounting: d
Floor:
Cord length: 0
Building:
Set Color:
ABBREVIATED DIALING
List1:
List2:
List3:
HOT LINE DESTINATION
Abbreviated Dialing List Number (From above 1, 2 or 3):
Dial Code:
Line Appearance: call-appr
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Enter
Assign the Hunt Group
5.3
ASSIGN THE HUNT GROUP
You must identify each Avaya O100 voice port as a member of a hunt
group. See the appropriate switch documentation for more information
about call distribution groups. Use the following procedure to place the
voice ports into a hunt group starting with port 1:
1. Enter add hunt-group <hunt group number> at the enter command
prompt on the SAT.
You also can enter add hunt-group next to add a hunt group with a
number that is one higher than the previous hunt group.
ADD HUNT-GROUP 11
Add hunt-group 11
Page 1 of 6
HUNT GROUP
Group Name: Avaya Inc Octel 100
Group Number: 11
Group Extension: 5000
Queue? y
Security Code:
ISDN Caller Disp: grp-name2
Group Type: ucd
ACD? n
Vector? n
COR: 1
TN: 1
Queue Length: 4
Calls Warning Threshold:
Time Warning Threshold:
Calls Warning Port:
Time Warning Port:
2
Enter grp-name (use name specific to site) to specify the hunt group
name be sent to the originating user. This field is required when the
ISDN-PRI option on the switch System-Parameters Customer-Options
screen is enabled.
Add hunt-group 11
Page 2 of 6
HUNT GROUP
Message Center: none
LWC Reception: none
AUDIX Name:
Messaging Server Name:
Next
Add hunt-group 11
Page 3 of 6
HUNT GROUP
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Group Number: 11
Group Extension: 5000
Member Range Allowed: 1 - 999
Group Type: ucd
Administered Members (min/max): 1 /4
Total Administered Members: 4
GROUP MEMBER ASSIGNMENTS
Ext
Name
1: 5001 VOICEMAIL
2: 5002 VOICEMAIL
3: 5003 VOICEMAIL
4: 5004 VOICEMAIL
5:
6:
7:
8:
9:
10:
11:
12:
13:
Ext
14:
15:
16:
17:
18:
19:
20:
21:
22:
23:
24:
25:
26:
Name
Ext
27:
28:
29:
30:
31:
32:
33:
34:
35:
36:
37:
38:
39:
40:
Name
At End of Member List
5.4
CONFIGURING THE SUBSCRIBER COVERAGE PATH
All extensions that are to use the O100 message server for call coverage
must be assigned a coverage path that includes the O100 message server as
a coverage point. This may require the addition of new coverage paths as
well as the modification of existing coverage paths.
Entries in bold italic type indicate
where information must be
entered.
Add coverage path 1
add coverage path 1
Page 1 of 1
COVERAGE PATH
Next Path Number:
Coverage Path Number: 1
Linkage
COVERAGE CRITERIA
Station/Group Status
Active?
Busy?
Don't Answer?
All?
DND/SAC/Goto Cover?
Inside Call Outside Call
n
n
y
y
y
y Number of Rings:3
n
n
y
y
COVERAGE POINTS
Terminate to Coverage Pts. with Bridged Appearances? n
Point1:
11
Point2:
Point3:
Point4:
Point5:
Point6:
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Enter
Note: Refer to Section 7.2 before setting up call coverage.
Configuring Single Line
Subscriber Stations
5.5
CONFIGURING THE SUBSCRIBER STATIONS
This programming is done using the administrator terminal.
3001
STATION
Extension: 3001
Type: 2500
Port: ____
Name: John Smith, 3001
STATION OPTIONS
Off Premise Station? n
Lock Messages? n
Security Code:
Coverage Path: 1
Coverage Path: 2:
Hunt-to Station:
Page 1 of 2
BCC
TN
COR
COS
Tests?
___0
___1
___1
___1
y
Message Waiting Indicator: led
(Page 2 is not shown as no specific programming is required.)
Change Station 3002
Configuring Digital
Subscriber Stations
Page 1 of 4
STATION
Extension: 3002
Type: 7405D
Port: ____
Name: Stevnsn.HL.3002
Lock Messages? n
Security Code:
Coverage Path 1: 1
TN:
COR:
STATION OPTIONS
Data Module? n
Display Module? y
Message Lamp Ext:
Restrict Last Appearance? y
Feature Module?: n
Coverage Module? N
mm Complex Data Ext:
(Pages 2-4 are not shown as no specific programming is required.)
5.6
SET SYSTEM PARAMETERS
Seven system parameters determine how the system will send mode codes.
These are the four mode codes themselves (in the form of touch-tone
signals) and three time durations associated with their transmissions.
These options must match the transmission qualities of your integrated
voice messaging system. Furthermore, the default entries must match the
O100 defaults. For these reasons, do not change the parameters from their
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default settings, unless absolutely necessary to meet pre-existing dial plan
settings.
Enter change system-parameters - mode codes
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MODE CODE RELATED SYSTEM PARAMETERS
MODE CODES (FROM SWITCH TO VMS)
Direct Inside Access
#00
Direct Dial Access - Trunk
#01
Internal Coverage
#02
External Coverage
#03
OTHER RELATED PARAMETERS
DTMF DURATION ON(msec): 100
OFF(msec): 100
Sending Delay(msec): 100
5.7
AUTOMATED ATTENDANT ADMINISTRATION
Automated attendant provides the caller with a menu of options. The caller
can request a department or extension by pressing a touch-tone key. For
each main attendant, assign a hunt group with a queue equal to the trunks
that feed the attendant, or assign a new hunt group that forwards calls to
the O100 hunt group.
Assign a Station
You can assign a station on the switch for each main attendant. The station
requires a physical port on the switch. A physical voice terminal is not
required. However, if a voice terminal is not attached to the port, the
switch generates a minor alarm. Use the following procedure to assign a
station for a main attendant.
1. Assign a station for the type of available port.
2. Assign the station extension as the incoming destination for the
incoming call trunk groups that will be served by the automated
attendant. If you are not using the automated attendant as an incoming
destination for a trunk group, skip this step and continue with step 3,
and confirm that the Auth Code field is set to n.
3. From the attendant console or administrative voice terminal, activate
Call Forwarding All Calls for the automated attendant extension.
Make the destination the O100 hunt group extension.
Assign a Hunt Group
Assign a new hunt group for the automated attendant if there is not a
physical port available on the switch for a station. The hunt group
forwards calls to the O100 hunt group. Use the following procedure to
assign a hunt group for the automated attendant.
1. Enter add hunt group < hunt group number> on the switch
administration terminal.
2. Set Group Name: to a name that contains the group extension. Use
the group extension as all or part of the group name.
3. Set Group Extension: to the automated attendant extension.
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4. Set Group Type: to ucd.
5. Leave the Coverage Path field blank. All calls are forwarded to
the O100 hunt group extension.
6. Set the other fields according to the customer requirements.
7. Set Queue? to y.
8. Assign the numbers of all trunks to the hunt group.
9. Press Enter.
10. Assign the automated attendant group extension as the incoming
destination for incoming call trunk groups served by the automated
attendant.
If you are not using the automated attendant as an incoming
destination for a trunk group, skip this step and continue with Step 11.
Set Auth Code to n.
11.
At the attendant console, activate Call Forwarding All Calls for the
automated attendant. Set the destination as the O100 hunt group
extension.
5.8
NIGHT SERVICE TO AUTOMATED ATTENDANT
ADMINISTRATION
You can set up night service to an automated attendant from an incoming
trunk or from a Listed Directory Number (LDN).
From an Incoming Trunk
Use the following procedure to set up night service to an automated
attendant from an incoming trunk.
1. Assign the night automated attendant extension or hunt group number
to the Night Service field on the trunk group form. The night
automated attendant receives all incoming calls when you activate
night service.
2. Activate Call Forwarding All Calls for the night automated attendant
extension or hunt group number. Set the destination as the O100 hunt
group extension.
While the console is in day service mode, calls route as usual according to
the incoming destination on the trunk group form. When the console is
placed in night service mode, calls route according to the night automated
attendant destination identified in the Night Service field.
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5.9
FROM A LISTED DIRECTORY NUMBER (LDN)
Use the following procedure to set up night service to an automated
attendant from an LDN.
1. Assign one or more unique extensions on the Listed Directory
Numbers
(LDN) screen. These extensions cannot exist elsewhere in the switch.
For example, assign 1000 as the LDN.
2. For each extension assigned in step 1, assign a name that includes the
night automated attendant extension or hunt group number as part of
the
name. For example, if the night AA number or hunt group number is
1001, use the name night1001.
3. Assign the O100 hunt group extension in the Night Destination
field. From the examples above, this number would be 1001.
When you place the attendant console in day service mode, the LDN acts
as
usual. When you place the attendant console in night service mode, the
system sends calls to the O100 hunt group extension. The O100 system
answers calls using the automated attendant that corresponds to the
number in the LDN Name field.
5.10 SWITCH INBAND DIGIT PLAN
The following table shows the digit patterns that could be sent from the
ProLogix.
Function
AutoLogon
Direct Call from a Trunk
Internal Call Coverage
External Call Coverage
ProLogix Inband
#00#Orig. Sta.##
#01#Called Sta.##
#02#Orig. Sta.#Called Sta.#
#03##Called Sta.#
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Avaya Octel 100 Configuration
6.0
CONFIGURATION OF THE AVAYA OCTEL 100
Sections 6.1 show the integration codes which should already be configured for
your switch. Setup sections may be checked to verify that this is done.
If the Integrator program is run for North American Sites select the Avaya
ProLogix / G3 switch.
Integration for Avaya Octel 100
6.1
INTEGRATION FOR AVAYA OCTEL 100
Outside Line Access Code
9,
Hook Flash Interval (FLINTVL)
65
DTMF Tone Length (TONELEN)
8
Transfer, Paging and Screening Parameters
Custom Transfer Code
Intercom Paging Code
&W5RXDR
&W5RC3799N
Transfer Release Code when Busy
Transfer Release Code when No Answer
Call Screening Release Code when Busy
Call Screening Release Code when No Answer
Call Screening Release Code when Reject
Call Screening Release Code When Transfer
Release Code for Intercom Paging
&,&
&,&
&,&
&,&
&,&
&,&
&,&
Message Waiting Parameters
Permit Message Waiting Lights
Message Waiting Light Prefix ON
Message Waiting Light Prefix OFF
Turn message Waiting light on for every Message
Check for new message when exiting VoiceMail
ü
#90
#4
ü
ü
Inband Parameters
Total Number of DID Digits (DIDCOUNT)
DID Terminating Character (DIDTERM)
Seconds to Wait for First Digit (DIDTIME)
Millisecs to Wait for Next Digit
Off Hook Delay (OFFHDLY)
Inband Templates
#00#R##
Auto Login
#02#S#R#
Go to Voice Mail
#03##R#
Go to Voice Mail
#02#XXX#R#
Go to Voice Mail
#02#XXXX#R#
Go to Voice Mail
16
*
2
500
15
These Codes apply to the Inband Template:
R = Receiving Mailbox
S = Sending Mailbox
X = Ignore Character
Valid Characters are:
~ $ * # 0-9 A-D F N T
Note: Verify all these dialing sequences for your switch
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7.0
Important notes concerning this
integration
CONSIDERATIONS / ALTERNATIVES
The following items should be considered:
¨ Avaya DEFINITY G3
¨ Unsupervised Transfers
¨ VoiceMail Applications software for G3s & G3vs
¨ Supervised Transfers
¨ Leave Word Calling
¨ Hardware Compatibility
¨ O100 compatibility with the DCS Option.
¨ O100 ports should be distributed.
7.1
AVAYA DEFINITY G3
Avaya DEFINITY G3 is associated with the following, upgrade models:
• DEFINITY G3vs which supports up to 200 lines
• DEFINITY G3s which supports up to 200 lines
• DEFINITY G3i which supports up to 1,600 lines
• DEFINITY G3r which supports up to 25,000 lines
Each integrates in the same way.
Extensions on the Avaya G3 can be a maximum of five digits.
The Avaya G3r V2 increases Leave Word Calling maximum message
storage, from 2000 to 6000 messages.
7.2
UNSUPERVISED TRANSFERS
The DEFINITY G3 does not support unsupervised transfers to busy
stations without busy-call coverage programming. The O100 system has
been enhanced to perform this function. The O100 system will pull a busy
call back and return the caller with the Busy prompt. For this to function,
Call Coverage Busy should be set to no in section 5.4 Configuring the
Subscriber Coverage Path.
Important notes concerning this
integration
7.3
VOICEMAIL APPLICATIONS SOFTWARE FOR G3S & G3VS
Avaya G3s and G3vs require that the VoiceMail Applications software
feature be enabled in order to support message waiting indication.
Normally, these two “low-end” switches can be ordered with two different
software packages: Premiere Business Package and Advanced Business
Package. The Premiere Business Package includes VoiceMail
Applications software; the Advanced Business package by default does
not include the VoiceMail Applications software. VoiceMail Applications
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software is required to support Leave Word Calling, which is necessary for
message waiting activation/deactivation.
7.4
Important notes concerning this
integration
SUPERVISED TRANSFERS
When the O100 system is programmed to perform a supervised transfer for
busy calls and blind transfer, subscriber phones should Ring-No-Answer
forward to VoiceMail only. Set the DEFINITY G3 ring timer to allow for more
rings than the Max Rings in the Mailbox Class of Service setting. Internal
calls will encounter a busy when the line is busy and will forward into the
personal greeting on a Ring-No-Answer. For this to function, Call Coverage
Busy should be set to no in Section 5.4 Configuring the Subscriber
Coverage Path. For proper forwarding of DID calls and tie trunks set external
Busy Call coverage should be set to yes.
7.5
LEAVE WORD CALLING
Leave Word Calling (LWC) provides message notification. If the LWC
feature is being used by the O100 system and other sources (that is,
message centers and station users), then users without display terminals
must contact their designated message retrievers to determine the source of
their message-waiting lights.
The message return feature cannot be used to retrieve messages when
vectoring is in use. For ease of use, create a speed call number to be used to
retrieve messages. Assign this speed call number to a button on the feature
phone.
We recommend that only the O100 system be allowed LWC activation.
This will prevent single line phones from having their message waiting
lamps lit when there are no new messages.
CAUTION: Users with display terminals must not delete any O100
messages on their display. This allows the O100 system to
turn off the message-waiting light when voice messages are
reviewed.
7.6
HARDWARE COMPATIBILITY
Check the availability of TN746B or TN742 analog ports in the
DEFINITY G3. These are both -48v circuit cards, required by the O100
port. The TN746 analog card is a -24v circuit card. This card is not
supported by Avaya Inc Octel 100.
If existing TN742 analog circuits are to be used, check the revision level.
Voltage levels might vary on lower revisions of the eight-port analog
circuit pack, causing garbled messages and prompts in a limited number of
cases. Installing TN742 Revision 17 or higher port cards corrects the
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
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Avaya
Avaya ProLogix / DEFINITY G3 (7023)
Confidential
Communications Applications
Group
voltage fluctuation. If O100 systems are integrated on lower revision
analog cards, customers must be aware of this potential problem. If
customers experience this problem at their sites, they are responsible for
upgrading the circuit packs.
7.7 AVAYA OCTEL 100 COMPATIBILITY WITH THE DCS
OPTION.
Important notes concerning this
integration
Important notes concerning this
integration
DCS is Avaya’s PBX networking package. In a DCS environment,
subscribers on the remote nodes may not have the same integration feature
functionality as those on the hub node. In general, all integration features
are supported. Call Coverage support on the remote nodes is dependent on
the type of switch and software as follows:
•
If they are on a G3 V2 or higher system, the Remote Call Coverage
feature is standard and allows coverage to personal greeting for Busy
and RNA conditions.
•
If they are on a System 85 or G2, they must call cover to a VDN that
routes the call to the hub system. This allows coverage to personal
greeting on Busy and RNA conditions. VDN software is an optional
package on the G2. Without VDN s/w, they will be limited to station
call forwarding All Calls only.
•
If they are on a System 75 or G1 system, they are limited to station
call forwarding All Calls only.
•
In all cases MWI is supported to the remote hubs over a DCS network.
7.8 AVAYA OCTEL 100 PORTS SHOULD BE DISTRIBUTED
It is highly recommended that O100 ports be distributed among different
port cards and shelves in the DEFINITY G3 and ProLogix. This reduces
the possibility that a single card or shelf failure will affect a large number
of O100 ports. Depending on the DEFINITY G3 or ProLogix architecture,
performance could also be an issue on some DEFINITY G3 or ProLogix
systems during high traffic if a large number of calls are being processed
on the same card or shelf. The TN746B is an interface between analog
voice terminal lines and the TDM/packet bus. The TN746B consists of a
ringing application circuit and port input/output circuits. A TN746B
supports 16 ports. The TN746B allows ringing on 4 ports of each half of
the circuit pack for a maximum of eight simultaneous ports ringing. A user
attempting to ring one half of the circuit pack when all four ports are busy
receives a busy tone from the G3. Therefore, when assigning analog ports
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
16
Avaya
Avaya ProLogix / DEFINITY G3 (7023)
Confidential
Communications Applications
Group
to be used as appearances for integration, always distribute the voicemail
ports across multiple TN746B cards.
©1998-2001 Avaya Inc. All rights reserved. All trademarks identified by the ®, SM and TM are registered trademarks,
servicemarks or trademarks respectively. All other trademarks are properties of their respective owners. The above
information is based on knowledge available at the time of publication and is subject to change without notice.
DEFINITY is a registered trademark and ProLogix is a trademark of Avaya Inc.
Printed in the United States
AVAYA Inc.
1001 Murphy Ranch Road
Milpitas, CA 95035-7912
(408) 577-7000
http://www.avaya.com
(CFN 7023)
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
17
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