CONTENTS
1.General introduction .......................................................................................................................3
1.1.Brief introduction ...........................................................................................................................3
1.2. Applications ..................................................................................................................................3
1.3. Product appearance and interface introduction..............................................................................4
1.3.1. Product appearance ..............................................................................................................4
1.3.2. .Interface introduction ..........................................................................................................4
2. Function introduction....................................................................................................................6
2.1. Basic function introduction ...........................................................................................................6
2.2. Advance function introduction ......................................................................................................6
3. System requirements .....................................................................................................................8
4. Installation ......................................................................................................................................8
4.1. Connection of network cable and power adpter ............................................................................9
4.2. Connect IP camera to router/switch/hub with network cable ........................................................9
5. Access to IP camera ..................................................................................................................... 11
5.1. Access to IP camera though web page ........................................................................................ 11
5.2. Use Finder ................................................................................................................................... 11
5.3. System login................................................................................................................................13
5.4. List of Operation Keys ................................................................................................................14
5.4.1. Stream and operator ...........................................................................................................15
5.5. IP Camera settings.......................................................................................................................15
5.5.1 Device information .............................................................................................................15
5.5.2. Time settings ......................................................................................................................16
5.5.3. System Maintenance ..........................................................................................................16
5.5.4. Network settings ................................................................................................................17
5.5.5. Wireless settings.................................................................................................................17
5.5.6. Remote access settings.......................................................................................................18
5.5.7. User management settings..................................................................................................18
5.5.8. Capture time settings..........................................................................................................19
5.5.9. Email settings.....................................................................................................................19
5.5.10. FTP server settings...........................................................................................................19
5.5.11. Alarm server settings........................................................................................................20
5.5.12. PTZ settings .....................................................................................................................21
5.5.13. External alarm settings.....................................................................................................21
5.5.14. Motion detection settings .................................................................................................21
5.5.15. Linkage alarm settings .....................................................................................................22
5.5.16. Alarm time settings ..........................................................................................................22
5.5.17. Image parameters settings ................................................................................................23
5.5.18. Video parameters settings ................................................................................................23
5.5.19. Audio parameters settings ................................................................................................24
6. Brief introduction to Super Client..............................................................................................25
6.1. Installation and Registration........................................................................................................25
6.2. Add equipment ............................................................................................................................25
1
6.2.1Basic information.................................................................................................................26
6.2.2. Alarm .................................................................................................................................26
6.2.3Recording .............................................................................................................................27
6.2.4Additional information.........................................................................................................28
7. Platform introduction..................................................................................................................30
8. Mobile Access ...............................................................................................................................31
8.1. Smart phone Access ....................................................................................................................31
9. Others............................................................................................................................................34
9.1 Port Forwarding Settings in router ...............................................................................................34
9.2. Spcifications for part of H3 series Products ................................................................................35
10. Frequently Asked Questions......................................................................................................36
11. Product Warranty ......................................................................................................................37
11.1. Warranty Instructions ................................................................................................................37
11.2. Warranty Card...........................................................................................................................38
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1.General introduction
1.1.Brief introduction
This series product is designed for network video surveillance system,including wired box IP
camera,wireless box IP camera, IR dome IP camera,IR waterproof IP camera etc. .It adpots high
performance chip to ensure high quality media processor which can process audio and video
collection, compression and transmission at the same time .Standard H.264 compression format
makes video transmission more clearer and smoother. It enables users to realize the real-time
monitor and remote control via browsers like IE, Super-Client sofeware and Application
Platform. It has good stability andcompatibility.It is easy to intall and operate.Users only
need take a few minutes to conncet the ip camera to the network.
1.2.Applications
The series products usually can be appied to public places,such as big
department,school ,factory,workshop etc. High-end cameras are more suitable for the envirement
where powful image processing ability and high definition are needed ,such as bank ,crossroads.
Before intall the IP camera,please check whether the product accessories are all in
your package ,if not ,please contact the distributor as soon as possible.
List of articles:
IP camera…………………………………………………………………………………….1
Bracket(to be equipped by the model) ………………………………………………………1
WIFI Antenna(for wireless model)……………………………………………………….1
Power adapter ………………………………………………………………………………..1
Qualification certificate…………………………………………………………………........1
CD ……………………………………………………………………………………………1
3
1.3.Product appearance and interface introduction.
1.3.1. Product appearance
Diagram for dome IP camera:
Diagram for box IP camera:
1.3.2.Interface introduction.
Extended line interface diagram:
Power :direct current 12V
GPIO alarm interface:accept external connection linkage alarm equipment(for
example: door sensor ,infared sensor)
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Reset line:short circuit two lines with power off,then power on for 10 seconds to
return back default setting.
RJ-45 ethernet interface:connect ip camera to LAN
Backup:follow-up product extend interface.
About GPIO alarm interface (S terminal)definition:
1# +DC12V
2# RS485(A)
3# 地(GND)
4#
IO2 (OUT PUT)
5# RS485 (B)
6#
IO1 (IN PUT)
GND: Signal ground, Alarm ground, RS485
ground
RS485: RS485 control interface , The left one is
connected to negative pole of RS485 and the right
one is connected to the positive pole of RS485. It
can be connected to Pan/Tilt or encoder and can support multiple protocols
Warning :Please use the attached power adapter to avoid damaging
the IP camera.
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2.Function introduction
2.1.Basic function introduction
IP camera is mainly used for remote video transmission on the network.It adopt H.264
hardware compression technique, which can realize high-quality and real-time video transmission
at 30fts speed on LAN/WAN.
IP camera run on the entirely open standard TCP/IP protocol,.Built-in web server made
users easy to realize monitoring via IE ,configuring remotely, updating firmware, managing
and maintaining the equipments via network.
It allows you monitor ,control and zoom the image though the internet at anytime anywhere.
2.2.Advance function introduction
* High-density and programmable media processor Hi3512, support H.264 Main Profile video
coding
* Support up to 30 fts
* Adpot H.264 video compression format,which can realize high-quality image transmmison
through limited network bandwidth.
* Support up to 10 users viewing simultaneously
* Built-in web server allows the use of standard IE browser for real-time monitor and
management
* Some models support WiFi 802.11b/g wireless network
* Support system upgrade remotely
* Support dynamic IP address, LAN, and Internet (Router access etc.))
* Some models support one or two way audio talk back
* Support motion detection function ,four detection areas and sensitivity can be set)
*Built-in guard dog, auto recovery if exception occurs and auto-connection if the internet is
disconnected.
* Support dynamic alarm function to set alarm time periods
* Support email sending ,FTP uploading,external ouputing
* Support mobile view
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Spcifications
System security
Self-prepared
DDNS(Free)
IE multi-screen
System
Features
client(free)
Supports there-level account, password, multi-user authority management
Free DDNS bounded
i.e., http://demo.ipcam.hk( body code is demo)
No need to install software, IE multi-screen monitoring and management,
message alarm setting, save alarm picture
1,4,9,16,25,36, 64-channel Super Client software, no user limited,
Super Client(free)
centralized monitor, remote record and playback , Skype message alarm,
skype telephone alarm
Support IPhone、Windows Mobile、Symbian、Android view directly,support mobile
CPU
Moile view
phone with Java MIDP 2.0
Operation system
Embedded Linux system
Microcomputer
processor
Compression
format
Video
High-density and programmable media processor Hi3512
H.264
Signal system
PAL or NTSC
Frame rate
PAL: 25fps,NTSC:30fps
CCD model:D1(720*576), CIF(352*288), QCIF(176*144)
Resolution
CMOS model:VGA(640*480), QVGA(320*240)
1.0 mega model:720P(1280x720), QVGA(320x240)
Audio
P/T control
Network
Alarm
System
Certificate
Image adjustment
Brightness, contrast, chroma, saturation.
Processor
Two way audio(support external connecting MIC and sound box)
Audio gain
AGC
P/T
Accept external connection RS485
P/T protocol
PELCO-D protocol Baud rate: 9600
Network interface
RJ-45
Delay time
< 500 MSEL(0.50 second) in LAN
Online visitor
10/100Mb
address: 1
self-adaptable Ethernet slot
Support up to 10 users viewing simultaneously
IP mold
Dynamic IP address, static IP address, PPPOE
Input/output
1/1
Alarm dectection
Motion detection
Motion detection
Support 4 motion detection regions
Alarm action
Support Email photo, FTP photo, FTP video etc
System requirments
Microsoft Win98 SE/ME/2000/XP、Vista, Internet Explorer 5.0, NET4.5 or above
Certification
ISO FCC CE
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3.System requirements
Minimum Hardware Configuration
CPU
: Pentium 1.6Ghz
Memory : 256MB
Sound Card : Necessary for audio monitoring and two-way talking
Hard Drive: To record video, minimum 40G Operation
System: 32 or 64 bit Windows2000、WindowsXP、Windows2003、Windows Vista etc.
Software environment
IE 6.0 or above
DirectX8.0 or above version
TCP/IP network protocol
Tips:If your ip camera is conneted to network,you can visit the ip camera
directly by free DDNS Service
2.1. 4. Installation
Accroding to most of usage mode,we summary 3 kinds of networking ways to control ip
camera.
Before you install the ip camera,please do related hardware intallation and software settings
following the below steps.
The following is the overall chart of two connections::
1. Connect an IP Camera to a router
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2.Connect the IP Camera to the computer Directly
4.1.Connection of network cable and power adpter
Step 1:Connect the crystal head of network cable to RJ45 interface of IP camera
Step 2:Connect the power adpter to ip camera and power on
Warning :Make sure use the attached power adapter,
unauthorized ones may damage the IP camera.
Check whether the mains voltage(110V or 220v) and
frequency(50x or 60x) of your location is matched
with the description of the label on the power
adapter ,if not ,don’t use it !
4.2.Connect IP camera to router/switch/hub with network cable
Connect the other side of the network cable to Ethernet switch ,router or IP sharing device.
If connecting the LAN successfully ,the green LED light on the RJ45 interface will be
on .If there are datas transmissons on the LAN,orange LED light will flash.
After about one minute,under nomal conditions ,the yellow is normally on ,and green light
flashes ,here physical connection of the IP camera is complete.(For smooth connection,it is
recommended to set up the IP camera to a fixed IP in the same network segment as PC within the
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LAN.Please refer to Article 10”Frequently Asked Questions for setting).
Now you can login the main web page and visit the IP camera.
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5.Access to IP camera
There are three ways to access to IP camera as below:
1. Through web page
2. Through super-client software
3. APP platform
5.1.Access to IP camera though web page
After IP camera is connected to PC LAN through router,you could process operations to IP
camera via PC,first please put right CD to CD-ROM and run the related software,as below:
5.2.Use Finder
Open the disk ,CD will run automatically,then appear the following interface:
Choose the second options(IP Camera Finder)to open the Finder,and the following interface
will appear:
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Wizard mode is remmended for primary users,open the IP camera and set device parmeters
according to indication..
Advanced users choose Advance Mode,then the following interface will appea( if the users
connect the camera for the first time ,please click update to set ):
If network cable and power supply are correctly connected, device type, name and IP
address will be shown in the device list (Otherwise, please confirm whether power supply and
network cable work normally).
In the interface above, the configuration information of the current computer is listed on
the left side; and the network configuration information of the selected device is listed on the
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right side. Default IP address of the IP camera is 192.168.1.126, and HTTP port is 81.
Inner Access refers to the LAN access address; Outer Access refers the WAN access
address.。
Tips:Port forwarding setting is necessary for outer access,please refer to
‘router port forwarding ’in 7.1 section.
Note:
1. Device information indicates the IP camera information.2.When the
current computer has a fixed IP, (namely non-DHCP IP), and the IP
camera is used for the first time, please click automatic setup, so that IP
address of the IP camera, gateway and DNS can be synchronous with the
PC.
3.If it is necessary to manually modify the contents including camera
name, HTTP port, IP address, sub mask, gateway, primary DNS
server, secondary DNS server and so on, please click apply after
modification, and then click OK after entering username and password of
the IP camera in the pop-up dialog box for access validation.
5.3.System login
1. Open the Web page. You can open it directly by first clicking the Inner Access or Outer
Access on Finder and then clicking Open; and you can also directly input the corresponding
address of the inner and outer access into the address bar of the web page, as the address
shown in the picture above http://192.168.1.126:81 (LAN); and http://aodn.ipcam.hk (WAN)
2. If the IP camera has been connected with the outer network when you are browsing it, the log-in
interface as below will appear when you open the web page through LAN or outer work.:
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After selecting the language required, enter the corresponding log-in information, click ok to
log in. Under the address bar, an ActiveX installation pop-up will appear. You can use it
after installation. If the ActiveX intallatioin is held by the Anti-virus software, please release
it.
Note: the default User Name of the camera is “admin”, password is admin.
5.4. List of Operation Keys
After logged on the device, monitor picture is displayed on the left side of the screen, and
the right side is the panel where you can implement the basic operations for the device.
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5.4.1.Stream and operator
1.The default stream is second stream
2.Users can be divided into three kinds: Guest ,user ,admin.Admin own highest
authority, authority is varied as different kinds of users. Plese refer to 5.5.7 section
for more details.
5.5.IP Camera settings
,enter the interface of parameters setting,includings
Click
system settings,network settings,advanced settings,alarm settings,video&audio settings.
5.5.1 Device information
System settings include device info,time settings,system maintenance
Device info is shown as below, including Device Name, Software Version, MAC Address, IP
Address etc.
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5.5.2.Time settings
You can set the time manually, or synchronize time with the PC or NTP server.
5.5.3. System Maintenance
Here you can upgrade the system,restart the ip camera, restore factory default values, please
operate it cautiously.
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5.5.4.Network settings
Here you can set the ip manually or obtain the ip automatically. Make sure do the port
forwarding before visiting though internet. If you choose to set the ip manually,please fill the
right IP Address, LAN Netmask Address, LAN Gateway Address,DNS, Http port.
5.5.5.Wireless settings
There are five kinds security type:none, WEP64,WEP128,WPA-PSK and WPA2-PSK
1.Only the camera SSID is the same as the wireless router or AP SSID ,you can use the camra.As
for other options ,you can choose according to your requirements.
2.The default camera SSID is SSID.
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5.5.6.Remote access settings
When remote access is needed, the dynamic DNS must be enabled, and fill the server
address,server port ,username and password(the default server is user.ipcam.hk,the default server
port is 808 . You can use the other dynamic DNS, such as peanut shell.
UPNP ‘s full name is Universal Plug and Play. If the router support UPnP function and is
enabled on the router, Port forwarding is not necessary when users visit the ip camera via outside
web.
。
5.5.7.User management settings
Admin is administrator account ,user is operator account ,guest is vistor account.
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Note:At least one administrator account
is needed for the device
5.5.8.Capture time settings
Users can set capture time interval ,and choose if need to send e-mail or save the image to the
SD card according to their requirements..
5.5.9.Email settings
Above setting is equally similar to Mail Server Settings , when alarming is on it will send
pictures,please fill in STMP server ,port,username,password,receiver email address,sender email
address,theme ,information etc.
5.5.10.FTP server settings
As shown below,please fill FTP server, FTP port, FTP username, FTP
password,choose FTP passive mode open or close to save video or images
etc(mainly used for sending images to FTP server when alarming happen).
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5.5.11. Alarm server settings
As shown below ,input the server address and server port.
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5.5.12.PTZ settings
As shown above, set 1 as address code, PELCO-D as protocol,9600 as baudrate. The default
data bits is 8, stop bit is 1.Five kinds of check ,they are no ,churh check,dual
check,mark,space.
5.5.13.External alarm settings
It is used to set the external alarm device, two modes are optional: nomally open and
normally close.
5.5.14.Motion detection settings
Here you can set
four motion detection areas and the sensitivity ( from 0 to 75)
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5.5.15.Linkage alarm settings
Here you can set the linkage alarm actions ,such as sending the photo to specified email,saving
photo and video to SD card or specified FTP server.,
5.5.16.Alarm time settings
Alarm time settings can be divided into three modes:the whole week ,rest working days, all
the time.
1.The whole week mode
Three alarm time periods can be set. Please set start time and end time respectively.
Twenty-four choice for hour hand(For star time and end time): From 0-24 .
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Four choices for minute hand (only for start time): 0,15,30,45
2.Work day and rest day mode
Users can choose work day and rest day mode according to their requirments,the setting is
generally the same as the whole week mode.
5.5.17.Image parameters settings
As shown below ,here users can adjust brightness, saturation,contrast ,color according to their
requirments,the range is from 0 to 255.
5.5.18.Video parameters settings
As shown below ,video steam can be divided into main stream and second stream for this
series IP camera. Main stream is suitable for viewing though browse and Super-client software,and
second stream for viewing though mobile browser. For two kinds of stream, you can set
definition,rate,frame rate, main frame interval, video Coding Control, video Coding
quality and so on.
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5.5.19.Audio parameters settings
Here you can set Main Stream,second stream,input options.
1、Main stream settings options:
 Collection audio:open or close
 Collection audio:G726 or G711
2、Second stream settings option: close or open
3、Input options:microphone input or linear input
Clik ok to saving the settings.
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6.Brief introduction to Super Client
The introduction in the previous is on how to browse the IP camera through web page. The Super
Client software is a Multi view Software to implement centralized management on the IP camera.
It has powerful fuctions, high extensibility. It can add the F,F1,M, H,H2 and H3 series products
into it. Now we are going to make a brief introduction the use of H3 series product in the Super
Client.
6.1. Installation and Registration
Open the CD, and install the Super Client software, then the shortcut icon
will appear
on the desktop, double click the shortcut to open the software. If you are the first time to use it, the
registration tip will appear. Click registration; input the registration code in the label on the CD
surface for registration. Or skip this step, and click the icon
in the lower right corner of
Super Client to registrate.
6.2.Add equipment
Right--click the blank area on the right part of the Super Client to add an IP Camera, choose
H3 series, and click ok.
choose H3 series
When finish adding camera, if needs to change other settings, please select the camera, and
click the right key to choose equipment setting and then set the parameters, also users can
to set the camera. The information need to be
click one monitor screen, then click
finished include the basic information, equipment parameters, alarm, record, action plans,
additional information. The following text we will give you a more detailed explanation.
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6.2.1Basic information
We can change the IP Camera name in the Super-Client. Select IP/domain mode or device
code mode, If want to search the device in LAN mode, please click search. The search will be
finished automatically. Then users need to input the account and password to view.
If camera with pan-tilt or audio functions, please choose relevant box.
6.2.2.Alarm
When needs alarm function, select start alarm, clicks add key like the above photo. Here you can
choose alarm week, time, alarm duration time, trigger term and trigger action. The trigger action
supports audio, video, alarm, people flow statistics, e-mail, equipment terminal siren etc. for more
information, please refer to Super Client manual.
Note: alarm trigger includes motion detection and alarm input.
As is shown in the following picture:
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6.2.3 Recording
Recording is the basic functions of Super Client software.of IP camera. There are 3
recording modes: full –time recording, planned recording and record when alarming .
Planned recording is able to be designated the specific week and time section.
Recording file can be saved on appointed multiple zones, can set recording covering
time,when disk is full, it will overwrite the information automatically. For IP Camera
with MJPEG compression format,data can be compressed into MPEG4 format to
save, which will reduce disk space.
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When device needs recording, first enter setting configuration to configure
Enable Record: Only when “Enable Record”is initated does the record function work.
Full time recording: records all the time;
Only in the following period record: specify the recording time. Period includes
week and time.
If you need to record when alarm is on , please modify its factors in alarm
setting.Enable alarm and set the alarm action to record.
6.2.4. Additional information
The user can use this option to add some remark information for the camera,such as user
name,telephone,address,memo etc
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7.Platform introduction
Platform address:http://app.ipcam.hk/
By the comparison aspect of website browse and super client ,platform is as the integration of
all their advantages, which is not only realize website browse & multiple images management, but
also add more special functions, such as following:






Use network browser to visit, no need install client software.
Multiple equipment centraladministration
Multiple images real time monitoring
Fixed time to take photos
Alarming SMS(short message) notice and photographing at alarming
Support mobile access to real-time pictures & alarming records
 Message check equipment work condition
 Log inquiry
When the platform is used for the first time, it is necessary to install the platform broadcast
plug-in, click the platform address to logging in the platform. When users need to play
video, follow the hint of installation to install the plug-in , so that video can be
played。
Please refer to the on-line help after logging in the platform for detailed information.
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8. Mobile Access
First of all, the mobile phone must open the internet access function. Mobile access
includes two modes: Mobile browser access (Intelligent mobile phone) and access through
Java software (JAVA Mobile phone
8.1. Smart phone Access
The smart phones are the mobile phones with operating system, such as Windows Mobile
and Symbian. Due to its powerful function, the web page browser of such phones usually
supports Javascript. That’s why it can visit the dynamic pages of the IP camera through web
page browser.
First of all, the mobile phone must open internet access function.
Use the browser on the phone to visit the address of the IP camera, e.g.
http://demo.ipcam.hk (“demo” is the Serial No. Each device has only one Serial No)
Next, taking the Opera mini 4 Version on Windows Mobile as an example, we are going
to introduce the whole procedure.Enter access address http://demo.ipcam.hk in the browser
address bar, the following interface will appear:
。
2.Input the Username and Passoword of the device, and the following interface will
appear. There are three log-in options. Click on the third “Sign in” and use Mobile Phone
mode.
Language is used to select the display language.
Do not show next time: When this option is selected, this interface will not appear when you
log in next time. It will directly skip to the monitor image.。
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Description for the monitor image:
Instruction for the Key Function:
Update: it is used to refresh the page. If the monitor piture is kept still, you may press this key
to update the page.
Up, down, left, and right: They are used to rotate the camera P/T. The camera without P/T does
not have these keys.
Stop: Stop to rotate the camera P/T
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The Download address of the mobile browser Opera mini: http://mini.opera.com.
Download the Opera mini browser according to the mobile model.
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9. Others
9.1 Port Forwarding Settings in router
When a remote access via internet visit, port forwarding in router is a must, different brands
routes have different name, but the operation is the same.
Take the TP-LINK TD-8840 router port mapping setting as example. To set up IP Camera as
an example: router inner web IP is 192.168.1.1, IP camera inner web address is 192.168.1.50,
and port is 80.
1. First log in router web administration interface.
2. Click in front of left side “Advanced Setup”
Click “virtual server” in the unfolded menu.
3. fill “80” under the right port start or port end, Server IP address fill
"192.168.1.50", protocol select "TCP/UDP"OR”“TCP”, finally don’t forget
click under “"save/apply”
When complete port forwarding, you can visit camera through device code in
outer net remotely;
Common router default visit address
1. DLINK ex-factory definition router address is 192.168.0.1
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2. Linksys ex-factory definition router address is 192.168.1.1
3. 3com ex-factory definition router address is 192.168.2.1
4. Microsoft ex-factory definition router address is 192.168.2.1
5. Net gear ex-factory definition router address is 192.168.1.1
6. Asus ex-factory definition router address is 192.168.1.1
9.2. Spcifications for part of H3 series Products
This series include many modes with different configuration,users can choose them according to their
requirments.
Model image
Specifications
Box shape,wired,IR distance 20m,two way audio
Box shape,IR distance 40m,wireless or weired(optional),two way
audio
Wireless or wired (optional),two way audio,P/T roation angle:
horizontal 2700,vertical 900
Ceiling shape ,indoor use,IR distance 20m
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10. Frequently Asked Questions
Question: Why the camera can’t be found with a search bar?
Answer: 1. Please checks whether IP camera and search bar locate in the same LAN network.
2. Internet cable or power connection problem also leads to【under normal contidion,
power light (yellow) constant on, network light (green) constant sparkle】
3. Whether a firewall is installed in the computer where the Finder is located.
Question: How many motion detection areas do the seris support?
Answer:H series support up to 4 motion detection areas.
Question: Does the H series allow the users to browse dynamic video through mobile phone?
Answer: Yes, H series is available to watch the dynamic video through smart mobile phones
Question: Does Super Client support Vista and Linux system?
Answer: Yes, It supports Vista system. But it does not support Linux system for now.
Question: How to set the IP camera and PC into the same segment within the LAN?
Answer: After finding the camera with the search bar, click the Automatic Setting button.
Question: Why the mobile access software can’t visit the IP camera?
Answer: 1. Whether the mobile phone has opened the internet access function, and has set the
right internet access options.
2. Make sure that the IP camera can be visited through Internet
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11. Product Warranty
According to the Warranty Card, any breakdown resulted from the
product itself under normal using condition are covered by free
maintenance within the warranty period.
11.1. Warranty Instructions
a) The Free maintenance period of the product is one year. Users can enjoy free
maintenance service (Non-artificial damages) by this card within the warranty period.
Maintenance fee will be charged for the maintenance beyond the warranty period.
b) Breakdown caused by misuse or other reasons or that beyond the warranty can be
repaired by this card, free of maintenance fee, and only the cost for component
replacement will be charged.
c) When the product needs maintenance, it shall be submitted to the manufacturer or
local distributor together with this card.
d) Products with their shells taken apart or sealing labels torn up without authorization
are beyond the warranty range.
e) Breakdown of machines caused by modification or addition of other functions is
refused to be repaired.
Free Maintenance will not be available under the following circumstances,:
a) Normal wear and tear caused by periodic inspection, maintenance, repair or replace of
components.
b) Damages caused by falling, extrusion, artificial immergence, moisture or other
artificial reasons.
c) Damages caused by flood, fire, lightning and other natural disasters or force majeure
factors
d) Machines has been repaired by unauthorized maintenance center.
All above terms, if these are any changes, are subject to relevant regulations.
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11.2. Warranty Card
Please fill out the following form, then cut it off and return it to us together with the product.
Product Model
Release Date
User Company
User name
User Address
Tel. No.
Maintenance Date
Breakdown Conditions
Maintenance Result
Remark:
38
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