Installation Instructions / Warranty

Installation Instructions / Warranty
Hansgrohe
Single Control Kitchen Mixers
Single-control Kitchen Faucets
Models Covered
with baseplate
without baseplate
Solaris
Stratos
06649XX0 06919XX0
06544XX0 06559XX0
Metro
06917XX0
06566XX0
Proaktiv*
06839XX0
*handle not included -- sold separately
06649XX0/06544XX0
06919XX0/06559XX0
Technical Specification
Hole size in mounting surface 1 1/2”
Max. mounting surface depth2 1/4”
Max. flow rate2.2 gpm
Max. water pressure
145 psi
Recommended water pressure22 - 72 psi
Recommended hot water temp. 120oF - 140oF*
*Know and follow all applicable plumbing codes when
setting the temperature on the water heater. In Massachusetts, the water heater may be set no higher than
112oF.
06917XX0/06566XX0
Prepare for Installation
For best results, Hansgrohe recommends that this faucet be installed by a licensed, professional plumber.
Inspect the faucet to make sure that it is in good condition and that all parts are present.
The supply hoses installed on this faucet require 3/8” compression fittings (not included).
Flush the supply lines of all debris before installing this faucet.
Installation
Install the baseplate (optional)
Position the baseplate and gasket on the faucet
deck. Install the mounting flanges and tighten the
mounting collars by hand.
The baseplate can be used on a kitchen sink with
less than three holes. Remove and disgard the
threaded studs on the bottom of the baseplate.
Align the baseplate and the gasket visually.
Install the faucet
Leave the rubber washer in place on the faucet.
Remove the slide washer, metal washer, and collar nut from the faucet shank.
Feed the supply lines, handspray hose, and
faucet shank through the hole. Install the plastic
washer*, slide washer, and metal washer.
Thread on the collar nut loosely.
*If the total thickness of the mounting
surface is greater than 1-3/8”, or if
there is insufficient space available, omit
the plastic washer.
Inspect the placement of the faucet and baseplate. Reposition if necessary.
Check the swivel of the faucet spout - it should
swivel equally to the right and to the left. If it
appears to swivel more to one side than to the
other, pivot the faucet body until the swivel is
even.
When you are satisfied that everything is oriented
properly, finish tightening the collar nut. Tighten
the tensioning screws.
Connect the handspray hose
Connect the handspray hose to the handspray
supply hose with the nut, cone washer, flat brass
washer and rubber washer as shown.
Do not allow either hose to twist or the flow of
water to the handspray may be restricted.
Install the hose weight
Proper installation of the hose weight will insure
that the handspray hose retracts smoothly.
On the handshower side of the hose, use a ruler
to measure 15” down from the body of the faucet. Install the hose weight at this point.
Pull out on the handspray, and guide it back
into the faucet. It should move easily and
retract smoothly. Reposition the hose weight if
necessary.
Make sure that the hot and cold supply hoses
do not interfere with movement of the handspray hose. They can be repositioned slightly if
necessary.
Connect the hot and cold supply hoses
Secure the supply hoses to the stops with 3/8”
compression fittings (not included). Use two
wrenches, as shown, to keep the hoses from
twisting.
Turn on the water and check all connections for
leaks.
User Instructions
Pivot the handle up to turn the water on, down
to turn it off. Pivot it to the right for cooler water, to the left for warmer water.
If the flow of water diminishes, remove and
clean the hose filter.
Troubleshooting
Problem
Possible Cause
Solution
Faucet drips constanty
cartridge is dirty or faulty
replace cartridge
Insufficient water flow
hose filter is dirty
debris in aerator
handspray hose is twisted
remove and clean filter
remove and clean aerator
straighten handspray hose
Water leaks from under
handle
cartridge is faulty
replace cartridge
Handle hard to turn
cartridge is dirty or faulty
replace cartridge
Water appears under sink
pinhole in handspray hose
crack in handspray
handspray/hose connection
loose
replace hose
replace handspray
tighten handspray
Replacement Parts
1
2
10
3
11
9
7
12
4
6
5
13
14
8
1
2
3
4
5
6
7
8
9
10
flange
96391XX0
nut
94149000
cartridge
92730000
sprayhead
14893XX1
mounting set
95049000
handspray hose
95048000
squeezing connection 96099000
hose weight
98551000
check valve
94074000
Solaris handle
06840XX0
11
12
13
14
Stratos handle
Metro handle
baseplate
mounting kit
XX = color
00 = chrome
86 = steel optik
06842XX0
06843XX0
06329XX0
96016000
Cleaning Recommendation for Hansgrohe Products
Modern sanitary faucetry and shower fixtures consist of very different materials to comply with the needs of the market
with regard to design and functionality.
To avoid damage and returns, it is necessary to consider certain points when cleaning:
Cleaning materials for faucets and shower products:
Acids are necessary ingredients of cleaning materials for removing lime. However, please pay attention to the
following points when cleaning faucets and shower products:
•
•
•
•
Use only cleaning materials intended for the application.
Never use cleaning materials which contain hydrochloric, formic, or phosphoric, or acetic acid, as these can
cause considerable damage.
Do not mix one cleaning material with another.
Do not use abrasives, such as cleaning powders, sponge pads, or microfiber cloths.
Cleaning Instructions for Faucets and Shower Products:
Please follow the cleaning material manufacturer’s instructions. In addition, please note the following:
•
•
•
•
•
Clean your faucets and shower products as and when required.
Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.
Regular cleaning will prevent scale buildup and water spotting.
When using spray cleaners, spray first onto a sponge or cloth. Do not spray directly onto the faucet or shower
product as drops could enter openings or gaps and cause damage.
After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note:
•
•
•
If the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced, otherwise, this could cause injury.
Damage caused by improper treatment will not be covered by our warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is
limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the
United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or
workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product
which proves defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If
Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the
purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are
a consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as
you own the product and the home in which the product is installed. If you purchased the product for use primarily for any other purpose,
including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv
products, and (ii) for 5 years, with respect to AXOR, ShowerPower and Pharo products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B.
Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse, abuse, negligence,
accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions.
C.
Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or reinstallation of the
product.
D.
Accessories or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Or, call Hansgrohe toll-free at (800) 334-0455.
In requesting warranty service, you will need to provide
1.
2.
3.
The sales receipt or other evidence of the date and place of purchase.
A description of the problem.
Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492
Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON
TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from State to State.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to
installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If
you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or
write to us at the toll-free number and address printed above.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-9880 • Fax 770 360 9887
www.hansgrohe-USA.com
US - Installation Instructions • Part No. 90964601-02 • Revised 04/2007
You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any
action in court against us under the Magnuson-Moss Warranty Act.
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