Zebra QLn420™ Mobile Printer ® Zebra’s popular QL™ family of direct thermal mobile label printers has built a highly satisfied following based upon its proven dropresistant durability; user-friendly, productivity-boosting features; and easy integration. As Zebra’s third generation of QL printers, the QLn™ printers extend these QL-platform benefits to the “nth” power. integrate into existing platforms thanks to Zebra’s Link-OS® environment. Other features such as Zebra Global Printing and improved network performance — including 802.11n wireless LAN capability for more robust and reliable connectivity and throughput — also make integration easier. The QLn420’s over-molding and tempered-glass display — coupled with its seamless, one-piece design — make it more durable than ever before. The QLn printer can boost your operation’s productivity through a larger, sharper, easier-to-navigate display; faster, higher-quality printing; a variety of proactive alerts that help keep working printers in employees’ hands; and many convenient charging accessories. And, your IT department will find the QLn printer more intuitive to With Zebra’s Link-OS environment — an innovative operating system combining a powerful Multiplatform Software Development Kit (SDK) and software applications — the QLn family of printers is easy to integrate, manage and maintain from any location around the globe. Enabled with Print Touch™, these Link-OS enabled printers offer web page launching features using Near Field Communication (NFC), making it easy to access Zebra’s extensive knowledge base of how-to videos and product support. Zebra QLn420 Datasheet Ideal for These Applications • Manufacturing – Labels for shipping and receiving –Pick-pack-apply (inventory control, work-inprocess, parts tracking) – Asset management; – Shelf/ bin/ box/ pallet (pick tickets) • Transportation & Logistics – Labels for shipping, receiving, cross-docking –Pick-pack-apply – Shipping dock (asset/ fleet management, pick tickets, parcel/ logistics receipts) • Retail – In-store shelf labels –Markdowns – Distribution centers 1 Easier to Integrate, Manage and Maintain New features make it easier to integrate the QLn printer into your existing network and manage it from anywhere in the world — saving you IT time and costs. Easier to Integrate • M ove your business forward without the cost or stress of upgrades. Backwards compatibility with QL and QL Plus™ models lets you upgrade to the QLn printer without changing media or label formats. The inclusion of the legacy CPCL programming language also allows mixed networks of QL/QL Plus and QLn products. • Be assured of full compatibility with many other Zebra printers thanks to Zebra’s ZPL® programming language. And with ZBI 2.x™, directly connect your printers with legacy host systems and peripheral devices, such as scanners and scales. • Maintain robust and reliable connectivity, even for your largest data transfers, with Wi-Fi® -certified connectivity. Zebra’s 802.11n solution has dualband support (5GHz and 2.4GHZ) and is fully compatible with 802.11a and 802.11b/g standards, so you can easily move business operations to the less-crowded 5GHz band. • The Link-OS tools include: – Software Development Kit: create printing applications for Windows®, Apple®, Android™, Windows® CE, Windows® Mobile and BlackBerry® platforms. – Cloud Connect: connect to the Cloud directly and securely, forwarding data from any port. –Virtual Devices: support multiple programming languages on one printer and integrate Zebra Link-OS enabled printers into existing legacy systems. – Print Touch: simplify Bluetooth® pairing and launch Web-based help pages with NearField Communication-enabled devices. • Quickly configure single printers with the Zebra Setup Utility and enable global printer management with ZebraNet™ Bridge Enterprises. • Efficiently print and optimize your labels with ZebraDesigner™ Pro for label design and ZebraDesigner drivers for Windows. Print multiple languages on a single label using Zebra’s Unicode™ UTF-16-compliant Global Printing Solution. 2 • Work with the confidence that comes with industry-leading solutions. The QLn420 features improved communication with leading handheld terminals that have been tested and verified for maximum interoperability when using the printer with validated terminals. Zebra Independent Software Vendor (ISV) Partners create industryleading software solutions to solve business problems, and Zebra works closely with these ISVs to integrate printing and other capabilities of Zebra products. Zebra-validated applications can be found at zebra.com/validation. Easier to Manage • M anage all aspects of your networked Link-OS enabled printers from just one screen with Profile Manager. There’s no need to switch between applications to get the job done, and you can manage the simple admin console remotely on your PC, tablet or smartphone. • Keep printers in service longer by managing specific, local printer and battery issues remotely over a wired IP network, including Serial and Bluetooth, via a Zebra Ethernet cradle. And with AirWatch™ Connector, you can quickly connect your printer with the AirWatch devicemanagement system via WLAN and Ethernet. • Automatically update printer firmware and configuration from a file server over 802.11 or Ethernet interfaces with the mirror function. • Manage QLn printers using most of the popular third-party management software solutions. The printers also fully support Simple Network Management Protocol (SNMP). Easier to Maintain • Reduce wasted time and lost productivity with the smart battery, which indicates the power and health of a printer’s battery. • Effortlessly manage your printers and firmware by connecting your devices to your wired Ethernet network and/or cradle. Zebra QLn420 Datasheet Easier and More Efficient to Use Multiple enhancements deliver significant operational advantages over the previous-generation QL and QL Plus series mobile printers. Easier to Use Longer Printer Uptime The QLn420 was designed to optimize business processes through easy operation and mobility— reducing training requirements and increasing worker productivity. Improve operational productivity and reduce costs associated with downtime through fewer printing interruptions. • M eet the increasing demand for mobile printing across different operating systems. QLn printers are “Made for iPod®/ iPhone®/ iPad®” certified and also support Android and Windows devices via Multiplatform SDK apps. • E asily operate the printer using simple-tonavigate controls and a user-friendly interface, which includes a help menu and alert messages. • Q uickly access Zebra’s extensive knowledge base of how-to videos and product support with Print Touch-enabled Web page launching features. Monitor and manage the printer remotely using the Windows PC-based AirWatch Connector. Prevent associates from being stuck printerless in the middle of their work. The printer enables proactive maintenance by displaying printer alert messages, smart battery charge and health status. Avoid the downtime and costs of unnecessarily sending the printer away for servicing. Many issues can be remotely diagnosed and resolved (including firmware updates, configuration changes, and adding new fonts or graphics) over an Ethernet connection. • C onveniently carry and store the printer thanks to a smaller design. • Achieve faster, higher-quality printing with lower power use through Power Smart Print Technology™. • Experience higher performance: – Faster processing and throughput. – Increased memory that handles printer’s advanced functions and future firmware improvements, and stores more complex fonts, graphics and images. • Increase user and operational efficiencies with convenient charging accessories. 3 Zebra QLn420 Datasheet Mobile A to Z From Accessories, to Supplies, to ZebraCare™ Plans Lithium-Ion Charging Accessories The QLn420 charging and Ethernet cradle charges the battery — a neat and orderly solution to keep batteries in the printer. Connect QLn printers to your wired Ethernet network via the QLn Ethernet cradle to enable easy remote management by your IT or operations staff — helping to ensure each printer is operating optimally and ready for use. The Ethernet cradle can communicate over 10 Mbps or 100 Mbps networks using auto-sense. The printer remains fully functional so you can print while it is in the cradle. The cradle’s LED lights indicate DC power and Ethernet-link status. Remote printer management over your Ethernet allows: • B attery management for monitoring battery health. Knowing each battery’s lifespan stage simplifies central management of your spare-battery pool. • Firmware management for updating printer firmware, eliminating the need for IT staff to travel to the local user site, or for the printer to be sent back to a central location for updating. • Print management for updating templates, fonts and graphics in order to print new label formats. • Device management for updating startup (e.g., config.sys), WML (front panel) or HTML (browser) files to enhance or change configuration and status collection. • Network management for updating encryption keys or certificate files to maintain the highest level of security. • Problem resolution and troubleshooting local printer issues that may otherwise require the printer to be sent in for repair. • A bility to manage Bluetooth printers, which traditionally have been off-network. QLn420 Charging and Ethernet Cradle What Comes with the Unit? Unit with AC Adapter: Cradle, AC Adapter, Power Cord, and document CD including cradle user manual and installation guide. Zebra QLn420 Datasheet Cradle Unit: Cradle and document CD including Cradle user manual and installation guide (AC Adapter can be purchased separately). 4 AC Adapter Forklift Mounts Connect the AC adapter to your QLn printer and wall outlet to charge the printer’s smart battery while in the printer. The printer can print labels and perform other functions during charging. Shown with printer for reference purposes; printer is not included. RAM Forklift Mount Plate and RAM mount arm permits compact and fixed mounting to a forklift. Smart Charger Quad Battery Charger The smart charger will fully charge a single standalone QLn smart battery in less than four hours. In addition to indicating battery-charge status, it leverages the battery’s smart design to indicate battery health, allowing you to more accurately manage your spare-battery pool. Specifically, LEDs show whether the battery is “good,” has a “diminished capacity,” is “past useful life” or is “unusable” and should be replaced. The smart charger comes with a charging base and power cord. Shown with printer for reference purposes; printer is not included. The quad battery charger is designed to simultaneously charge up to four QLn smart batteries (removed from the printer) in about three hours. Lights on the charger indicate when individual batteries are 80 percent charged and when fully charged. Note the quad battery charger does not indicate battery health (as provided with the smart charger). Comes with the charging unit, a power supply and power cord. Removable Forklift Cradle Shoulder Strap Allows the printer to be carried over the shoulder. By allowing users to place a cradle in their forklift or truck, the QLn420 forklift cradle and mount provide convenient storage and charging for the QLn420 printer while on the move. Forklift operators can now print product identification, bin and shipping labels at the point of application to provide quicker turnaround. Printed barcode labels can be applied as deliveries are received to record product arrival and aid tracking applications. 5 Heavy-Duty Forklift Mount The heavy duty forklift mount has been tested to high levels of shock and vibration. Also includes a bin to hold a large amount of fanfold media to reduce the frequency of reloading media. Carrying Straps/Cases Hand Strap Allows the printer to be carried by hand. Soft Case Add an extra layer of protection for harsh environments with a soft case. While in the case, the printer is IP54rated for resistance to windblown water and dust. Case provides openings for changing the media and batteries and all connectors are accessible. Includes shoulder strap. Hard Case Increases the printer’s drop specification and is made to protect the printer in extra-harsh environments such as constant abrasion. Genuine Zebra™ Supplies ZebraCare Services Ensure consistent print quality, reduce downtime and increase productivity in your printing process with Genuine Zebra supplies. We manufacture each supplies product with the exact same materials every time so you always get crisp, readable and scannable output without needing to adjust the printer darkness setting between rolls. Increase printer uptime and reduce lost productivity and unbudgeted repair costs by selecting a ZebraCare Depot service agreement. A costeffective means of planning and budgeting for your annual maintenance expenditures, your agreement ensures that trained Zebra technicians will bring your printer back to factory specifications. Zebra offers a variety of plans to fit your budget and business needs. Zebra QLn420 Datasheet SPECIFICATIONS AT A GLANCE* Printer Name Operating Characteristics QLn420 For information about other printers in the QLn family, please visit our web site. Standard Features • Apple iOS, Android, Windows Mobile & BlackBerry connectivity • Direct thermal printing of barcodes, text & graphics • CPCL, EPL™ and ZPL® programming languages • 256MB Flash memory supports downloadable programs, receipt formats, fonts and graphics (64MB available for user storage) • 5.0AH removable Li-Ion smart battery • Built-in battery charger • Serial and USB ports (both support strain relief) • Belt clip for unobtrusive and convenient printing • Black mark and gap media sensing using fixed center-position sensors • Easy-to-use peel and present mode • Label present sensor for issuing labels one at a time • Tear bar for easy dispensing • Center-loading media locking for variable roll widths • “Clamshell” design for easy media loading • Management: Mirror, SNMP, Web server, Profile Manager, AirWatch and Wavelink Avalanche ® • Large, easy-to-read LCD control panel (240x128 pixels) • LCD can be customized using WML (text and icons) • Printer alerts on the display, help menus • Tolerance of multiple drops from 6’/ 1829mm to concrete • IP43 dust- and water-resistance rating (IP54 with soft case) • 400 MHz 32-bit ARM processor • XML support • Supports vertical and horizontal printing • Printers can be used in any orientation • QR barcode links to web-based help pages • Zebra Print Touch simplifies Bluetooth pairing and launches web-based help pages with NFC-enabled devices • Label odometer • Real-time clock Printer Specifications Resolution 203dpi/ 8dots per mm Memory 128MB RAM; 256MB Flash (standard) Print Width 4.1”/ 104mm Environment • Operating temperature: -4°F/ -20°C ~ 122°F/ 50°C • Storage/Transport environment: -13°F/ -25°C ~ 158°F/ 65°C • Operating humidity: 10% ~ 90% non-condensing • Storage humidity: 10% ~ 90% non-condensing Agency Approvals • Emissions: FCC Part 15, Subpart B, EN55022 Class-B, EN60950, EN55024 and VCCI class B • Susceptibility: EN55024, EN61000-4-2, EN61000-4-3, EN61000-4-4, and EN61000-4-5 • Safety: CE, UL, TÜV, CSA Media Characteristics Media Width 2.0”/ 51mm ~ 4.4”/ 112mm Media Length 0.5”/ 12.7mm ~ 32”/ 813mm or continuous Maximum Media Roll Size 2.6”/ 66mm O.D. on a 0.75”/ 19mm or 1.375”/ 34.9mm I.D. core Media Thickness 3.2mil ~ 7.5mil Media Types Die-cut labels and tags, linerless labels, receipt paper, black bar and gap sensing Physical Characteristics Width: Height: Depth: Weight: 6.5”/ 165mm 7.35”/ 187mm with beltclip 3.25”/ 82.5mm 2.45 lbs/ 1.1kg with battery Link-OS Solutions Software Tools • Document Design: Quickly design a customized print solution using your business data and Zebra’s intuitive, plug-and-print design tools. • Device Integration: Zebra offers apps and products designed to help you integrate Zebra devices into your existing systems. • Device Management: Manage your print operations locally and globally with Zebra’s suite of device management tools. • Developer Tools: Provides you the tools you need to create your own apps, including documentation, source code, programming languages, templates and more. Firmware Print Length • CPCL, EPL and ZPL programming languages • ZBI 2.x™— powerful programming language that lets printers run standalone applications, connect to peripherals, and much more • Min.: 0.5”/ 12.7mm • Max.: 32”/ 813mm Print Speed Up to 4”/ 102mm per second Media Sensors Black mark and gap media sensing using fixed centerposition sensors; label-present sensor for issuing labels one at a time Fonts/ Graphics/Symbologies Fonts and character sets • Standard Fonts: 25 bitmapped, 1 smooth, scalable (CG Triumvirate Bold Condensed**) • Optional Fonts: downloadable bitmapped/scalable fonts • International Character Sets (optional): Chinese 16x16 (traditional), 16x16 (simplified); Japanese 16x16, 24x24; Korean Mincho CPCL Barcode Symbologies • Barcode ratios: 1.5:1, 2:1, 2.5:1, 3:1, 3.5:1 • Linear barcodes: Codabar (NW-7), Code 39, Code 93, Code 128, EAN-8, EAN-13, 2 & 5 digit addon, Interleaved 2-of-5, UCC/EAN128, UPC-A, UPC-E, 2 & 5 digit add-on • Two-Dimensional: Aztec, MSI/Plessey, FIM Postnet, Data Matrix, GS1 DataBar™ (RSS) family, MaxiCode, MicroPDF417, PDF417, QR Code, TLC39 Communication and Interface Capabilities • ZebraNet 802.11a/b/g/n radio with support for: – WEP (PSK only), TKIP and AES encryption – WPA and WPA2 – 802.1x (with WPA or WPA2 only) – EAP-FAST, EAP-TTLS, EAP-TLS, PEAP, LEAP – 802.11d and 802.11i – Simultaneous Bluetooth 3.0 dual radio – Wi-Fi Certification – Fast roaming using PMK caching, CCKM or Fast Session resumption • Bluetooth 3.0 radio – Security modes 1 – 4 – “Made for iPod/iPhone/iPad” certified – Key Bonding – 10/100 Ethernet support (via charging cradle) Cabled Communications Specifications • USB 2.0 full-speed interface (12Mbps) • Mini-B connector with optional strain relief • Serial interface: 14-pin RS-232C port for communication to terminal or other host up to 115.2Kbps Options and Accessories Charging Options • Charge the battery inside the printer using: – AC adapter – Charging and Ethernet cradle – Vehicle cradle (DC power) • Charge the battery outside the printer using: – Smart charger – Quad charger Optional features and accessories • Optional Features and Accessories • Linerless printing (with silicone platen roller only) • 8-18VDC power supply with cigarette lighter adapter • ZBI 2.x • Spare batteries • AC adapter • SC2 smart battery single charger • Quad battery charger • QLn4-EC charging and Ethernet cradle • Shoulder strap • Forklift mount accessories – Heavy-duty mount with fanfold tray – Plate for RAM-arm mounting – Cradle for easy attach/detach – DC converters for powering and charging from forklift batteries • Hand strap • Soft case (IP54 rating when used) • Serial and USB cables with strain relief • Forklift battery eliminator ASIA-PACIFIC HEADQUARTERS Zebra Technologies Asia Pacific Pte Ltd 71 Robinson Road, #05-02/03, Singapore 068895 T: 65 6858 0722 F: 65 6885 0838 Asia-Pacific Sales Representations: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, South Korea, Singapore, Thailand, Taiwan, Vietnam www.zebra.com Other Locations USA: California, Georgia, Illinois, Rhode Island, Texas, Wisconsin Europe: France, Germany, Italy, the Netherlands, Poland, Spain, Sweden, Turkey, United Kingdom Latin America: Brazil, Florida (LA Headquarters in USA), Mexico Middle East & Africa: Dubai, South Africa (4/14)AP *Specifications subject to change without notice. **Contains UFST® from Agfa Monotype Corporation. ©2014 ZIH Corp. Link-OS, Zebra, the Zebra head graphic, ZebraNet and ZPL are trademarks of ZIH Corp, registered in many jurisdictions worldwide. The QLn series and all product names and numbers are Zebra trademarks. All rights reserved. Android and the Android Robot are trademarks of Google Inc. iPad, iPhone and iPod are trademarks of Apple Inc., registered in the US and other countries. Wi-Fi and the Wi-Fi logo are registered trademarks of Wi-Fi Alliance. Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. All other trademarks are the property of their respective owners.