Arrow M2M Access Kit - EK2420EX

Quick Start Guide
ARROW M2M Access Kits
EK2420EX
Synapse Wireless, Inc.
500 Discovery Drive
Huntsville, Alabama 35806
256.852.7888
www.synapse-wireless.com
Document Number 600082-01A
Copyright © 2012 Synapse Wireless, Inc., All Rights Reserved.
All Synapse products are patent pending.
Synapse logo, SNAP, and Portal are all registered trademarks of
Synapse Wireless, Inc.
500 Discovery Drive
Huntsville, Alabama 35806
256.852.7888
These devices comply with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) These devices may not cause harmful
interference, and (2) These devices must accept any interference received,
including interference that may cause harmful operation.
Please refer to the full FCC and IC statements found in the appendix at the end
of this quick start guide.
Contents
Arrow M2M Access Kits!
EX2420EX Kit Contents!
• Contents!
Download Supporting Materials!
• Synapse RF100 RF Engine!
• SNAP Connect E10!
• SNAP Link!
• SNAP Software!
• Exosite Portal!
Unpack, Assemble, Power Up!
Setup the SNAP Link RS485 and Temco Unit!
• Temco Connections!
• SNAP Link RS485 Connections!
Attach the E10 to the Internet!
Conclusion !
Configure Exosite!
Create an Exosite Account!
Configure your Synapse Modules!
• Add the SNAP Connect E10 to Exosite!
Conclusion !
Using Your Kit!
Navigating Exosite Overview!
• Menu Items!
• Reported Data!
The Dashboard!
Data Page!
Devices Page!
Conclusion !
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Regulatory Information and Certifications!
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RF exposure statement!
FCC certifications and regulatory information (USA only)!
Modifications (FCC 15.21)!
Declaration of Conformity!
Industry Canada (IC) certifications!
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Arrow M2M Access Kits
Thank you for evaluating the Arrow M2M Access Kit EK2420EX. This starter kit is brought to you
through a partnership between Arrow Electronics, Inc., Exosite, and Synapse Wireless, Inc.
The purpose of this kit is to demonstrate machine to machine communications technologies, including
a wireless, personal area network bridged to the internet and accessed using cloud services provided
by Exosite. The wireless network components in the kit are provided by Synapse Wireless, running the
SNAP OS platform.
The document you are now reading will guide you through the setup and usage of your kit. It will not,
however, exhaustively explain the underlying technology of the Synapse SNAP architecture or that of
Exosite. If you wish to explore the technology further, this document will point you to additional
resources where you can:
‣ Extend your wireless network by purchasing additional Synapse components from Arrow
Electronics and adding them to your Exosite cloud portal.
‣ Learn how to augment your wireless functionality by writing your own SNAPpy scripts.
‣ Learn how to extend your Exosite cloud portal’s functionality by installing additional widgets or
writing your own Lua scripts.
‣ Learn how to build your own appliances and integrate them into your network using RF engines
from Synapse Wireless, and program them using the Synapse Portal software development
environment.
The Arrow M2M kits are available in three models, one of which is described by this document:
‣ EK2410EX – This kit includes a Synapse SNAP Connect E10 and two Synapse SN171 SNAP
Node ProtoBoards, all equipped with Synapse RF100 RF engines.
‣ EK0910EX – This kit includes a Synapse SNAP Connect E10 and two Synapse SN171 SNAP
Node ProtoBoards, all equipped with Synapse RF300 RF engines.
‣ EX2420EX – This kit includes a Synapse SNAP Connect E10 and a Synapse SNAP Link
RS485, both equipped with Synapse RF100 RF engines, plus a Temco PM-5E thermostat.
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EX2420EX Kit Contents
Contents
‣ SNAP Connect E10 – provides a gateway between the SNAP wireless network and the
internet.
‣ E10 Accessories – wall mounting brackets, power supply, USB cable with micro connector on
the E10 side, ethernet cable, and antenna.
‣ SNAP Link RS485 – Provides the wireless link between a Modbus device, such as the included
Temco unit, and the SNAP wireless network.
‣ SNAP Link Accessories – wall mounting brackets, power supply, USB cable with micro
connector on the SNAP Link side, RS485 cable, and antenna.
‣ Temco PM-5E thermostat with power supply.
‣ Exosite cloud account.
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Download Supporting Materials
As mentioned above, this Quick Start guide is designed to aid you in getting your kit quickly setup and
working. If you wish to dive deeper into the technology, there is extensive documentation available on
both the Synapse Wireless and Exosite websites.
Synapse RF100 RF Engine
Product Brief
http://synapse-wireless.com/documents/products/Synapse-RF100xx-Engine-Product-Brief.pdf
Data Sheet
http://synapse-wireless.com/documents/products/Synapse-RF-Engine-RF100PC6-RF100PD6-DataSheet.pdf
SNAP Connect E10
Product Brief
http://synapse-wireless.com/documents/products/Synapse-SNAP-Connect-E10-Product-Brief.pdf
User Guide
http://synapse-wireless.com/documents/products/Synapse-SNAP-Connect-E10-User-Guide.pdf
Technical Manual
http://synapse-wireless.com/documents/products/Synapse-SNAP-Connect-E10-Technical-Manual.pdf
SNAP Link
Produce Brief
http://synapse-wireless.com/documents/products/Synapse-SNAP-Link-Serial-Adapter-Product-Brief.pdf
Data Sheet
http://synapse-wireless.com/documents/products/Synapse-SNAP-Link-RS485-RS422-Serial-AdapterData-Sheet.pdf
User Guide
http://synapse-wireless.com/documents/products/Synapse-SNAP-Link-Serial-Adapter-User-Guide.pdf
SNAP Software
We would like to welcome you to join the Synapse forum at this address:
http://forums.synapse-wireless.com/
You’ll need to create a forum user name the first time in, and then log in using your user name on
subsequent visits. From the forum you can download hardware and software manuals. In particular, if
this is your first time experiencing SNAP, you might look at:
‣ SNAP Primer.pdf
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‣ SNAPWhitePaper.pdf
‣ SNAP Reference Manual.pdf
Exosite Portal
http://exosite.com/products/portals/documentation
In addition to the above documentation, when you create your Exosite account and log in, you’ll find
an extensive set of links to Exosite documentation – everything from Exosite basics to developer APIs.
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Unpack, Assemble, Power Up
When your M2M kit arrives, unpack it and lay the components out in a manner similar to the photo
above. There is some assembly required to wire the Temco unit to the SNAP Link RS484, after which
you’ll hook the SNAP Connect E10 up to the internet and apply power.
Special Note
Please note that while the Temco device monitors and reports the current temperature,
it doesn’t include a temperature sensor. Synapse will send you the required sensor free
of charge (one per kit) when you contact customer service.
Please contact Synapse customer service by sending a message to:
support@synapse-wireless.com, and stating you need the Temco temperate sensor for
Arrow M2M Kit EK2420EX.
Without the sensor you can continue to assemble your kit, you just won’t see accurate
temperatures reported on the Exosite website until the temperature sensor is attached
to your Temco device.
Setup the SNAP Link RS485 and Temco Unit
The SNAP Link RS485, shown on the right, is a Synapse Wireless device which
essentially turns an RS485 or RS422 device into a member of the SNAP
wireless network. It supports the Modbus protocol and is completely
transparent to the attached device. In our case, the Modbus device we’re
attaching is the Temco, shown below, thermostat.
Temco Connections
There are a number of connections you’ll need to make using the terminal
block on the back of the Temco unit. First you’ll connect the temperature
sensor. If you haven’t already read the Special Note in the box above, please
do so now before proceeding.
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‣ First locate the temperature sensor, shown on
the right.
‣ This will need to be attached to the Temco unit using terminals UI1 and ground. Since
these are on opposite ends of the upper terminal
block, you’ll need to separate and spread the two
wires of the temperature sensor, such as shown on
the right. Also, if not already done, strip about a quarter inch of
insulation from the wire ends.
‣ Using a small screw driver, open the terminal block (if they aren’t already open) on
pins UI1 (extreme left side) and ground (extreme right side) by turning the small screw to
the left. Attach the temperature sensor by inserting the ends of the wire into the terminal block
and then tightening the screw by turning it to the right. The completed assembly is shown
below.
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‣ The next step is to attach the power adapter. This is attached to the right most terminals on the
lower terminal block. Since we’re using an AC adapter, the order of the pins doesn’t matter. The
completed attachment should now resemble the following.
‣ Next connect the RS485 cable to the Temco unit. This will use the plus and minus terminals on
the right side of the upper terminal block. In the picture below, we have connected a blue wire
to the positive terminal and a grey wire to the negative one.
‣ This completes all the Temco unit connections. Go ahead and plug in its AC adapter. You
should then see the current temperature displayed on its LCD display.
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SNAP Link RS485 Connections
For the SNAP Link RS485 we just need to connect it to the Temco unit and apply power.
‣ Using the terminal block on the back of the SNAP Link, use the left most plus and minus
terminals to connect the RS485 cable coming from your Temco unit. Ensure the positive
terminals on both units are connected together, as well as the negative terminals. Using our
same blue and grey wires from above, the completed SNAP Link terminal block should
resemble the following.
‣ Attach one of the included antennas to the SNAP Link by screwing it into the antenna port.
‣ The final step is to power up the SNAP Link by plugging in its power adapter and then
attaching the included USB cable between them. The full sized USB connector fits into the
power adapter and the micro USB connector fits into the small connector on the back, right
side of the SNAP Link, as shown above.
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Attach the E10 to the Internet
The next step is to power up and attach your SNAP Connect E10 to the
internet.
‣ Using the included ethernet cable, attach your E10 to a known active
ethernet port that has a connection to the internet.
‣ Attach the included antenna to the E10’s antenna port.
‣ Before applying power to your E10, ensure your SNAP Link and
Temco unit have been connected as described above and both are
powered up.
‣ Finally, power-up the E10 by plugging in its AC adapter and then
stringing the included cable between the adapter (USB end) and E10
(micro USB end).
When you apply power to the E10 you should soon see both a green and
amber LED, adjacent to and above the ethernet connector, illuminate. The
amber LED will flash to indicate internet activity. If you do not see such activity, that’s an indication the
ethernet port to which you’ve attached your E10 is not currently active on the internet. If this should be
the case, then please revisit that attachment and ensure the ethernet port you are using has an active
internet connection.
Finally, the LED labelled B, next to the ethernet port, should steadily glow green. The LED labelled A,
other the other end of the E10, will not illuminate.
Conclusion
At this point your local area, wireless network is complete and ready to talk with Exosite. Using the
Exosite web portal, you’ll soon be able to monitor the temperature sensed by the Temco unit,
wirelessly transmitted by the SNAP Link RS485 to the SNAP Connect E10, and then sent across the
internet to Exosite. You’re now ready to proceed with the next section to setup your Exosite web
portal.
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Configure Exosite
The Exosite web portal is a general purpose tool providing a cloud-based platform for connecting
devices and software applications. The Exosite portal (not to be confused with the Synapse Portal
software development software) manages and interacts with connected devices. In our case, those
connected devices are the SNAP Connect E10 and your SNAP Link RS485.
To form the connection between Exosite and your Synapse wireless devices, we need to first create
an Exosite account (which comes with your M2M access kit) and then configure your devices.
Create an Exosite Account
Follow these steps to create your Exosite account:
‣ To create your Exosite account, point your web browser to:
https://arrowm2mkits.exosite.com
‣ This takes you to the log in screen. To create
your account, click the link “Don’t have an
account? Choose one and sign up now”.
‣ This takes you to the pricing screen. Because
a starter account is complimentary with your
M2M kit, click “Sign Up Now” under M2M
Starter.
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‣ This then presents an account sign up form. Fill out the form and then click “Create Account”.
‣ Exosite will then create your account and send you an email message with which to validate
and complete account creation.
‣ Check your email and look for a message from arrowm2mkits.exosite.com. In the body of the
message, click the link to activate your account. Keep a copy of this message as it contains
your activation key, in case you might need it again in the future.
‣ After clicking the link above, your web browser will then land on a Welcome page. Click the
login link, which takes you back to the main log in screen.
‣ Now log into your new account using the user name and password you entered when filling out
the account form.
This completes the sign up process. You now have an active Exosite account and your next task will
be to add your SNAP Connect E10 to the site.
Before proceeding however, you might want to explore the site a little and start to become familiar with
the layout. In particular, notice on the home screen a series of “Useful Links” which link to the Exosite
documentation.
Configure your Synapse Modules
The following steps will guide you through the process of adding your Synapse devices to your Exosite
portal.
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Add the SNAP Connect E10 to Exosite
‣ If you’re not already logged into Exosite, do that now by pointing your web browser to the
following address and then entering your email address and Exosite password.
https://arrowm2mkits.exosite.com
‣ From the Home screen, follow the instructions that appear in the Getting Started window. Click
the “Click here to add your kit devices to your Portal” link.
‣ The next screen presents a popup list of all possible Synapse devices. It is important to
correctly choose your device from this list. The only device you need to setup is the SNAP
Connect E10, so choose “SNAP Connect E10 w/SNAP Link RS485” from the list and then click
“Continue”.
‣ In the next screen, enter your E10’s MAC address. This is printed on the bottom of your E10
and is 12 hex digits starting with 001C2C. Enter the address as byte pairs separated by colons,
as shown below.
Note that the Exosite database contains a list of all known Synapse modules that have been
included in the M2M access kits, so If you enter an invalid address Exosite will catch it and
display an error.
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‣ Next give your device a name. In the example above, we’ve named it “SNAP Connect E10 with
Temco”.
‣ Clink “Continue” and you should then see a summary screen such as shown below:
‣ Click “Quit” to move on to the Devices page, which now looks like this:
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Conclusion
This concludes the setup of your Exosite web portal. Your Synapse nodes should now all be
assembled, powered up, and configured into Exosite. You’re now ready to move on to the next
section, where you’ll learn how to monitor your wireless, SNAP network devices from the Exosite web
portal.
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Using Your Kit
At this point your Synapse devices should all be assembled and powered up. You should have created
your Exosite web portal account and setup all your Synapse devices on it. If that’s not the case, then
please return to the applicable sections in this Quick Start Guide to accomplish those tasks before
proceeding.
This section gives a brief overview of the Exosite web portal and walks you through some the things
you can do to monitor and control your Synapse wireless devices from the internet. This section does
not cover everything you can do with Exosite. For a greater level of detail, please refer to the online
documentation readily available on the Exosite portal.
Navigating Exosite Overview
Log onto Exosite by directing your web browser to the following address.
https://arrowm2mkits.exosite.com
When presented with the Log In screen, enter the email address and password you used when
creating your account, then click the Log-In button.
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After logging in you’ll be on the Exosite home page, which will resemble the following.
Please note the following elements:
‣ The navigation menu is in the grey box in the upper left and is visible on every page.
‣ The Getting Started window in the top left provides useful links to the Exosite online
documentation.
‣ The My Devices window in the bottom left lists your Synapse devices. Since you’ve already set
these up, you should see your SNAP Connect E10 in the list.
‣ If you click on that device, you’ll then be taken to the Dashboard for that device.
Menu Items
Briefly, here is a list of the navigation menu items that appear in the top left grey box, visible on every
page.
‣ HOME – Always takes you back to the home screen, displayed above.
‣ DATA – For all devices, lists all the data that is being collected, last reported value, and last
reported collection time. This is described in further detail below.
‣ DEVICES – Displays all your devices, their active status, last reporting time, and last reporting
event. This is the same screen you saw earlier when adding your Synapse devices to Exosite.
‣ EVENTS – Shows detailed information regarding events generated by any attached devices.
Presently, there are no events generated by the Temco unit.
‣ DASHBOARDS – This page allow you to configure additional dashboards.
‣ SCRIPTS – Displays a list of Lua scripts which are running in your Exosite portal to interact with
your Temco unit.
‣ ADMIN – This is a page to administer your Exosite account.
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Reported Data
We’ll next look at some of the interesting things you can do with Exosite.
‣ RTU Temperature – The Temco unit reports the current temperature to Exosite on an ongoing
basis.
‣ Ping – From Exosite you can ping your SNAP Connect E10.
‣ Status – SNAP Connect E10 status is either active or not. Whenever the E10 is successfully
communicating with Exosite, its status will be reported as active.
The Dashboard
Let’s take a more detailed look at the dashboard. From the Home screen, click on the “SNAP Connect
E10” entry in the “My Devices” window. This brings up the Dashboard page, which resembles this
one:
Viewing the various windows, the one at the top left labelled “Data” is a list of the most recent data
transmissions.
The one at the top right labelled “RTU Temperature” records the last 4 hours of temperature readings
from the Temco unit.
Below that is the “Temperature Gauge”. This graphically displays the current temperature reported by
the Temco unit.
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Finally in the bottom left is the “E10 Modbus GW Status Log”. This is a list of the most recent Modbus
commands that have traversed between the SNAP Link RS485 and the Temco unit.
Data Page
Let’s next look at the data page by clicking “DATA” in the grey menu box. While the Dashboard page
gave us a visual representation of the data being reported by the SNAP network, this page displays
the data in a raw form.
You can view any of the data elements in greater detail by clicking on it. From the resulting Data
Information display you can then view, amongst many things, a graph over time and a log of the last
200 records.
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For example, clicking on “RTU Temperature” brings up the following screen:
When finished looking at this display, click the “Close” button in the bottom right corner to dismiss it
and return to the Data page.
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Devices Page
We visited the Devices page earlier when adding your Synapse devices to your Exosite portal. Your
completed Devices page should resemble the following:
Notice that now that the SNAP Connect E10 is active its device status is indicated as being “On”. Also
notice the last time it sent a packet is reported as well as its last generated event.
To get a more detailed view of device status, click on the E10.
This page displays detailed information about your E10 and allows you to change certain fields, such
as the device name. On the right side of the page is the current state of all the data items.
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Finally, at the bottom of the screen are a few additional controls to delete or re-enable a device.
Deleting a device permanently removes it from the Exosite portal. You likely will only need to use the
re-enable command if you move a device from one Exosite account to another.
Finally, the “Close” button in the bottom right closes the window, returning you to the Devices Page.
Conclusion
This completes our brief tour of Exosite and how it interacts with your Synapse Wireless components.
We have only scratched the surface of what Exosite can do. To learn more, explore the documentation
linked to the Getting Started window on the Home page as well as the link to the Exosite support
page in the upper right corner of every page. We hope you have enjoyed setting up and exercising
your Arrow M2M Access Kit.
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Regulatory Information And
Certifications
RF exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance of 20cm between the
radiator and your body. This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
FCC certifications and regulatory information (USA only)
FCC PART 15 CLASS B
These devices comply with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) These devices may not cause harmful interference, and (2) These devices must accept
any interference received, including interference that may cause harmful operation.
RADIO FREQUENCY INTERFERENCE (RFI) (FCC 15.105)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
‣ Reorient or relocate the receiving antenna.
‣ Increase the separation between the equipment and receiver.
‣ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
‣ Consult the dealer or an experienced radio/TV technician for help.
LABELING REQUIREMENTS (FCC 15.19)
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
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If the FCC ID for the module inside this product enclosure is not visible when installed inside another
device, then the outside of the device into which this product is installed must also display a label
referring to the enclosed module FCC ID.
Modifications (FCC 15.21)
Changes or modifications to this equipment not expressly approved by Synapse Wireless, Inc. may
void the user’s authority to operate this equipment.
Declaration of Conformity
(In accordance with FCC 96-208 and 95-19)
Manufacturer’s Name:
Headquarters:
Synapse Wireless, Inc.
500 Discovery Drive
Huntsville, AL 35806
Synapse Wireless, Inc. declares that the product:
Product Name
SNAP Connect E10 (2.4GHz)
SNAP Link RS485 (2.4GHz)
RF100 w/SMA (2.4GHz)
Model Number
SLE10-001
SL485K-001
RF100PD6
to which this declaration relates, meet the requirements specified by the Federal Communications
Commission as detailed in the following specifications:
‣ Part 15, Subpart B, for Class B equipment
‣ FCC 96-208 as it applies to Class B personal computers and peripherals
The products listed above have been tested at an External Test Laboratory certified per FCC rules and
has been found to meet the FCC, Part 15, Emission Limits. Documentation is on file and available
from Synapse Wireless, Inc.
Industry Canada (IC) certifications
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables
aux appareils numeriques de la class B prescrites dans le Règlement sur le brouillage radioelectrique
edicte par le ministère des Communications du Canada.
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