Information
optiPoint 410 S V7.0
optiPoint 420 S V7.0
The complete IP telephone family for SIP
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Ranging from the optiPoint 410 entry S for
basic Voice over IP to the optiPoint 410
advance S for the most demanding telephone users, the right SIP telephone is
available for every situation. Fast access to
all features via programmable function keys
that can easily be labeled individually
thanks to the innovative self-labeling key
technology of the optiPoint 420 S family.
optiPoint adapters and modules allow for
complete customization of your workplace
requirements. optiPoint SIP phones have
been optimized for the use of features of
the Siemens HiPath 8000 communication
system and integrated in SURPASS Hosted
Office Solution – optiPoint phones are the
best choice for communication solution SIP
based standard platforms in the Enterprise
and Carriers market.
optiPoint 410 S an
overview
The optiPoint 410 S telephone family brings
you flexible IP telephones with maximum
customization capability. A standard user
interface and the reliable integration in various SIP-based network solutions make for
easy, user-friendly and reliable telephony.
Features include call forwarding, call deflection, conferencing and call journals. In
addition to a wide variety of models in the
family, the modular expansion options of
optiPoint 410 S telephones allow for particularly attractive solutions in terms of price you only pay for what you actually need.
And operating costs are reduced: plug &
play functionality minimizes the time required for installation and consequently reduces costs. This is an investment that also
brings long-term benefits for service and
maintenance. Upgrading to new features is
easy - just download the software - your investment is secure from the outset.
optiPoint 420 S – tomorrow’s office flexibility
today
Fast and more secure access to all features
– thanks to the user-programmable function keys on the optiPoint telephones and
the optiPoint key module. Regardless of
whether users configure them themselves
to suit their individual requirements - or
they are programmed centrally for consistent user guidance – the optiPoint 420 S devices from Siemens are the perfect solution.
All the tedious work of writing out the
names on paper strips, cutting them out
and inserting them has been completely
eliminated. Thanks to new, innovative technology for electronic display of key assignments, feature keys are always up to date.
Of course you can also customize key assignment to suit your own needs, defining
exactly those functions and text labels that
you require.
Telephones
optiPoint 410 entry S
The optiPoint 410 entry S is a cost-effective
introduction to IP telephony. The telephone
is recommended wherever there are minimum requirements with regard to features
and convenience (e.g. logistics facilities,
corridors, reception rooms, small hotels,
hospitals). However, these devices still
bring everything that is to be expected of an
IP telephone in terms of simple installation
and cost-effective operation, such as plug &
play support using the Deployment Service
and DHCP, as well as support of QoS mechanisms and an extensive codec selection.
Features
● 8 programmable function keys with LED
indicator
optiPoint 410 economy S
optiPoint 420 economy S
Equipped with a two-line display and three
dialog keys, the optiPoint 410/420 economy S models enable you to control the provided features such as call forwarding, hold,
consultation hold or call waiting. The telephone number and name of the caller can
also be displayed, of course, making this
model eminently suitable for business communication in offices, sales outlets or hotels.
Features
● 2-line alphanumeric display (24 characters each), tiltable
●
12 programmable function keys with
LED indicator
●
2 control keys, 3 dialog keys for user
prompts
●
Extensive telephony- features
●
Codecs: G.711/723/729/722
●
Open listening
●
2 control keys
●
Power over LAN to IEEE802.3af
●
Codecs: G.711/723/729/722
●
Wall-mountable
●
Open listening
●
Power over LAN to IEEE802.3af
●
Wall-mountable
optiPoint 410 /420
economy plus S
These telephones offer two additional features compared with the optiPoint 410/420
economy, making them ideal for use in offices or call centers:
● 10/100 Mbps mini-switch
● 1 port for headset (121TR9-5/Polaris)
Accessories
optiPoint 410 standard S
optiPoint 420 standard S
optiPoint 410 advance S
optiPoint 420 advance S
These telephones meet all the requirements of a modern office workstation and
provide the demanding user with other important functions such as a full-duplex
hands-free speakerphone and the option to
use additional function key modules.
This telephone has a four-line display is particularly suitable for use in prestigious environments such as management offices,
conference rooms and superior hotel
rooms.
Features
● 2-line alphanumeric display (24 characters each), backlit, tiltable
●
12 programmable function keys with
LED indicator
●
2 control keys, 3 dialog keys for user
prompts
●
Extensive telephony features
●
Codecs: G.711/723/729/722
●
Hands-free speakerphone (full duplex)
●
2 adapter slots and interface for up to 2
add-on devices
●
10/100 Mbps mini-switch
●
1 port for headset (121TR9-5/Polaris)
●
Power over LAN to IEEE802.3af
●
Wall-mountable
Features
● 4-line alphanumeric display (24 characters each), backlit, tiltable
●
19 and/or 18 programmable function
keys with LED indicator
●
2 control keys, 3 dialog keys for user
prompts
●
Extensive telephony features
●
Codecs: G.711/723/729/722
●
Hands-free speakerphone (full duplex)
●
1 adapter slot and interface for up to 2
add-on devices
●
10/100 Mbps mini-switch
●
1 port for headset (121TR9-5/Polaris)
●
USB master port
●
Power over LAN to IEEE802.3af
●
Wall-mountable
The optiPoint family’s innovative adapter
and add-on device concept makes it possible to react to changing workplace requirements without replacing the endpoint. Frequent conference requirements, for
example, can be met by using the optiPoint
acoustic adapter, with an external microphone and loudspeaker. Additional function keys are also supported on the optiPoint 410/420 standard S and optiPoint
410/420 advance S, up to two add-on modules can be connected.
Technical data
Supported standards and
target system
In addition to the RFC 3261, the telephones
comply with a whole range of SIP and IP
standards. For further details, please contact your local sales representative.
In addition to the standard IETF-based features, these telephones also support features for use with the Siemens Real Time
System HiPath 8000 and the Siemens
SURPASS Hosted Office, as well as others for
the application servers BroadSoft BroadWorks and Sylantro. For other target systems, a more detailed analysis (in terms of
implemented standards) or appropriate
tests are recommended.
Overview of Features
Hardware
410
entry
Display
410/420
economy S
No
410/420
economy plus S
2 lines
2 lines
(2 x 24 characters) (2 x 24 characters)
410/420
standard S
410/420
advance S
2 lines, backlit
4 lines, backlit
(2 x 24 characters) (4 x 24 characters)
Function keys, programmable and with adYescent LEDs (status lights)
optiPoint 410 S
8 keys
12 keys
12 keys
12 keys
19 keys
optiPoint 420 S
–
12 keys with selflabeling function
12 keys with selflabeling function
12 keys with selflabeling function
18 keys with selflabeling function
Dialog keys
–
3
3
3
3
Volume setting adjustment
keys (plus, minus)
Yes
Yes
Yes
Yes
Yes
Wall mountable
(without sidecar and optional
bay support)
Yes
Yes
Yes
Yes
Yes
Dimensions (height x width x length [mm])
optiPoint 410 S
64 x 160 x 220
69 x 215 x 220
69 x 215 x 220
69 x 215 x 220
72 x 215 x 220
optiPoint 420 S
–
79 x 225 x 220
79 x 225 x 220
79 x 225 x 220
82 x 225 x 220
optiPoint 410 S
0.606
0.813
0.813
0.837
0.862
optiPoint 420 S
–
0.866
0.873
0.899
0.916
Weight [kg]
Storage conditions
DIN IEC 721-3-3/ DIN EN 60721-3-3 and ETS 300 019-2-3
Operating conditions
DIN IEC 721-3-1 and -3-2/ DIN EN 60721-3-1 and -3-2 and ETS 300 019-2-1
Certification
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
CE label, Underwriters Laboratories (UL), Canadian Standards Association (CSA), Federal Communications
Commission (FCC) Part 68 (CFR 47), Federal Communications Commission (FCC) Part 15 (CFR 47) Class B,
Electromagnetic Compatibility (EMC) (EN 55022), Information technology equipment - security - general
requirements EN 60 950, EC TBA 8
Acoustic Features and Audio Support
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
G.711 (64 kbit/s a/μ law)
Yes
Yes
Yes
Yes
Yes
G.722 (64 kbit/s),
wide band codec
Yes
Yes
Yes
Yes
Yes
G.723.1 (6.3 kbit/s)
Yes
Yes
Yes
Yes
Yes
G.729 A/B (8 kbit/s)
Yes
Yes
Yes
Yes
Yes
Open listening
No
Yes
Yes
Yes
Yes
Full duplex hands-free
speaker phone
No
No
No
Yes
Yes
G.711, G.729AB
Silence suppression (VAD)
Yes
Yes
Yes
Yes
Yes
Ringer Off
Yes
Yes
Yes
Yes
Yes
Echo canceling for local echo
(AEC) full duplex
No
No
No
Yes
Yes
Configurable Jitter Buffer
Yes
Yes
Yes
Yes
Yes
Room Character Configuration
No
No
No
Yes
Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Selectable Packet Size
(10 ms / 20 ms)
Yes
Yes
Yes
Yes
Yes
MFV (in-band)
Yes
Yes
Yes
Yes
Yes
MFV (RFC 2833)
Yes
Yes
Yes
Yes
Yes
Network
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
DHCP (IP address, subnet mask, DLS
address, FTP address, option 120)
Yes
Yes
Yes
Yes
Yes
DNS names for phones
Yes
Yes
Yes
Yes
Yes
IEEE802.1p/q (VLAN tagging and
prioritization)
VLAN ID, manually or DHCP option 43
Yes
Yes
Yes
Yes
Yes
QoS (DIFFSERV and IEEE802.1p/q)
Yes
Yes
Yes
Yes
Yes
10/100 Base T interface,
auto sensing, duplex and half-duplex
Yes
Yes
Yes
Yes
Yes
PC connection via built in switch
No
No
Yes
Yes
Yes
1
1
2 (phone/PC)
2 (phone/PC)
2 (phone/PC)
Headset port 121 TR9-5/Polaris
No
No
Yes
Yes
Yes
USB master port
No
No
No
No
Yes
SNMP (MIB II supported)
Yes
Yes
Yes
Yes
Yes
Support of QDC
Yes
Yes
Yes
Yes
Yes
DNS SRV
Yes
Yes
Yes
Yes
Yes
Registration with backup proxy
Yes
Yes
Yes
Yes
Yes
RJ45 Jack
Failover/Redundancy
NAT
Via Session Border Controller
Power Supply
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
External power supply unit
(EU, US or UK variants)
Yes
Yes
Yes
Yes
Yes
Power over LAN: IEEE 802.3af
Yes
Yes
Yes
Yes
Yes
Power over LAN according to
Cisco (no CDP)
Yes
Yes
Yes
Yes
Yes
Class 2
(3.84 W - 6.49 W)
Class 2
(3.84 W - 6.49 W)
PoL class
Class 0
(0.44 W – 12.95 W)
Class 1
Class 1
(0.44 W – 3.84 W) (0.44 W – 3.84 W)
Modularity (Module/Adapter Support)
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
option bays
(for adapter plug-in)
No
No
No
Yes 2 bays
Yes 1 bay
Acoustic adapter
No
No
No
Yes
Yes 1 slot
Recorder adapter
No
No
No
Yes
Yes
Support of optiPoint key
module, max. two modules
per phone
No
No
No
410 S: Yes
410 S: Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
No
No
No
Yes
Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Remote administration via
DLS (using HTTP/S)
Yes
Yes
Yes
Yes
Yes
Administration via local
interface (password-prtected)
Yes
Yes
Yes
Yes
Yes
Remote administration via
Web interface for user and
administration configuration
items (using HTTP/S,
password-protected)
Yes
Yes
Yes
Yes
Yes
Feature enable/disable via
administration (passwordprotected)
Yes
Yes
Yes
Yes
Yes
Software download via FTP
Yes
Yes
Yes
Yes
Yes
Plug & Play-Registration
Assignment using the MAC
address
● Assignment using E.164
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
SIP over TLS connection
Yes
Yes
Yes
Yes
Yes
RTP encryption enabled
(e.g. SRTP)
Yes
Yes
Yes
Yes
Yes
TLS on Web Server I/F
(i.e. HTTP/S)
Yes
Yes
Yes
Yes
Yes
Default Phone Certificate
Provided
Yes
Yes
Yes
Yes
Yes
802.1x supplicant support,
with EAP-TLS
Yes
Yes
Yes
Yes
Yes
Operating System hardening
Yes
Yes
Yes
Yes
Yes
Payload (voice) encryption
with SRTP
Yes
Yes
Yes
Yes
Yes
Support of digital certificates
(X.509 V3)
Yes
Yes
Yes
Yes
Yes
Secure protocols for
administration and
management
Note: not LDAP/s, secure FTP,
SNMP V3
Yes
Yes
Yes
Yes
Yes
Support of optiPoint selflabeling key module, max.
two modules
(note: No mixed configuration
supported)
Administration
●
Support of BroadSoft
Centralized Configuration
Management (using XML/
HTTPS)
Security
Common Telephony Features
Distinctive Ringing
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Yes
Yes
Yes
Yes
Yes
Call Hold
Yes
Yes
Yes
Yes
Yes
Consultation
Yes
Yes
Yes
Yes
Yes
Alternate
Yes
Yes
Yes
Yes
Yes
Call Deflection
No
Yes
Yes
Yes
Yes
Call Waiting
No
Yes
Yes
Yes
Yes
Call Decline/Refuse
No
Yes
Yes
Yes
Yes
Call Forward (unconditional, no reply, busy)
No
Yes
Yes
Yes
Yes
Call Transfer (unattended - blind transfer,
attended - join)
Yes
Yes
Yes
Yes
Yes
Call Transfer Unscreened (Transfer on Ring)
Yes
Yes
Yes
Yes
Yes
Local 3-way conference
No
No
Yes
Yes
Yes
Mute
Yes
Yes
Yes
Yes
Yes
Music on hold (endpoint generated music)
Yes
Yes
Yes
Yes
Yes
Call log 2/4 line display - last 20 calls in
categories: dialed, missed, forwarded,
received
No
Yes
Yes
Yes
Yes
Repeat Dial (20 entries)
No
Yes
Yes
Yes
Yes
Abbreviate Dialing
(12 destinations)
Yes
Yes
Yes
Yes
Yes
On-Hook Dialing
Yes
Yes
Yes
Yes
Yes
Name/URL Dialing
No
Yes
Yes
Yes
Yes
Emergency Calling
Yes
Yes
Yes
Yes
Yes
Direct Mode / IP Dialing
No
No
No
No
No
Hot Line / Warm Line
Yes
Yes
Yes
Yes
Yes
Message Waiting Indication
(Message Waiting displayed in idle menu)
No
Yes
Yes
Yes
Yes
Phone lock:
Forwarding of calls when phone is locked
(phone-lock forward)
● Use of „emergency“ numbers when locked
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Auto Dialing, after 6 seconds (configurable)
Yes
Yes
Yes
Yes
Yes
Repertory Dialing
Yes
Yes
Yes
Yes
Yes
„On-Hook“ - to bring the phone in idle state
Yes
Yes
Yes
Yes
Yes
„Off-Hook“ - to bring the phone out of setup
and enable dialing
No
Yes
Yes
Yes
Yes
Hot Keypad dialing
Yes
Yes
Yes
Yes
Yes
Enabling/disabling dialing type (Name,
Number)
Yes
Yes
Yes
Yes
Yes
Initial digit timeout after going „Off-Hook“
No
Yes
Yes
Yes
Yes
Local dial plan
Yes
Yes
Yes
Yes
Yes
Not applicable
Yes
Yes
Yes
Yes
●
Languages support:
Dutch, English (US), French, German, Italian,
Portuguese, Spanish
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Supported Country settings :
Argentina, Austria, Australia, Belgium, Brazil,
China, Czech Republic, Denmark, Finland,
France, Germany, Hungary, India, Italy,
Luxembourg, Mexico, Netherlands, New
Zealand, Poland, Portugal, Republic South
Africa, Singapore, Spain, Switzerland,
Thailand, United Kingdom, United States
Yes
Yes
Yes
Yes
Yes
Dynamic WBM addressing
Yes
Yes
Yes
Yes
Yes
Call Recording (automatic/manual)
Note: This features requires additional
recorder equipment
No
Yes
Yes
Yes
Yes
Telephony Features for HiPath 8000
Multiple Line Appearances and Associated Features
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Line Reservation
Yes
Yes
Yes
Yes
Yes
Audible Ringing on Rollover Lines:
Beep
● Alert Ringing
● No Ringing
● Standard Ringing
Note: Capability to play a Standard
Ringing tone while the user is active
on the telephone)
Yes
Yes
Yes
Yes
Yes
Outgoing Line Preferences:
Idle
● Primary
● Last
● No Line (user must press the line to
use - not automatic)
Yes
Yes
Yes
Yes
Yes
Terminating Line Preferences:
Ringing Line
● Ringing Prime Line Preferred
● Incoming Line
● Incoming Prime Line Preferred
● None (a line key must be pressed to
answer a call)
Yes
Yes
Yes
Yes
Yes
Indication of Unconditional Call
Forwarding)
Yes
Yes
Yes
Yes
Yes
Line Key Action Mode
Hold or Release
Yes
Yes
Yes
Yes
Yes
Hotline/Warmline Working
Yes
Yes
Yes
Yes
Yes
6
6
10
10
10
Yes (5 Key)
Yes (5 Key)
Yes (9 Key)
Yes (9 Key)
Yes (9 Key)
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
User Mobility Login/Logoff Funktion via
Feature Key and via optiGuide
No
Yes
Yes
Yes
Yes
Hot Desking Feature Key
No
Yes
Yes
Yes
Yes
●
●
●
Number of lines with Multiple Line
Appearances
Direct Station Selection(DSS)
Further Features for HiPath 8000
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
No
Yes
Yes
Yes
Yes
Group Call Pickup (HP 8000)
Yes
Yes
Yes
Yes
Yes
Feature key toggle
(HiPath 8000)
No
Yes
Yes
Yes
Yes
3PCC (Third-Party Call Control)
Yes
Yes
Yes
Yes
Yes
Calling/called/connected party display
No
Yes
Yes
Yes
Yes
Automatic Call Back on Busy between
HiPath 8000 end points
Note: Implemented via use of feature
codes - it is not a SIP service)
Telephony Features for BroadSoft
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Shared Call Appearance
Yes
Yes
Yes
Yes
Yes
3PCC (Third-Party Call Control)
No
Yes
Yes
Yes
Yes
Calling/called/party display
No
Yes
Yes
Yes
Yes
Telephony Features for Sylantro
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Call Park / Pickup
No
Yes
Yes
Yes
Yes
Group Call Pickup
No
Yes
Yes
Yes
Yes
Bridged/Shared Line Appearance
Yes
Yes
Yes
Yes
Yes
Central Conferencing
No
Yes
Yes
Yes
Yes
Calling/called/connected party display
No
Yes
Yes
Yes
Yes
Telephony Features for SURPASS Hosted Office
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Group Call Pickup
No
Yes
Yes
Yes
Yes
3PCC (Third-Party Call Control)
Yes
Yes
Yes
Yes
Yes
Calling/called/connected party display
No
Yes
Yes
Yes
Yes
Copyright © Siemens Enterprise
Communications GmbH & Co. KG 09/2008
Hofmannstr. 51, D-80200 Munich
Reference No.: A31002-J4260-D100-7-7629
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
The information provided in this document contains
merely general descriptions or characteristics of performance which in case of actual use do not always
apply as described or which may change as a result
of further development of the products. An obligation to provide the respective characteristics shall
only exist if expressly agreed in the terms of contract. Availability and technical specifications are
subject to change without notice. The trademarks
used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners.