HiPath 500 V7
The Professional Communications System for
Small Businesses and Offices
Communication for the open minded
Siemens Enterprise Communications
Professional Telephony
HiPath 500, the classic phone system, is
based on reliable ISDN technology and delivers the highest levels of security. Whether
in small businesses, offices or practices with
up to ten employees, the system provides
professional support in any environment
where communication plays a central role.
Depending on company size, HiPath 500 is
available in two variants, each with a fixed
maximum configuration. The system offers
an exceptional scope of services that enables smaller companies in particular to
perform business conveniently and efficiently.
Executive/secretary or team functions allow
employees to work together more easily. Intelligent call distribution, together with integrated voice mail, greatly improves
employee availability for external callers.
The widest range of modern, digital system
phones ensures the right phone can be chosen for every workstation. Clear displays
and interactive user prompts mean that users can intuitively learn how to operate
these phones. Communication states are
displayed by the illuminated key concept enabling users to operate phones quickly
and directly.
Solutions in the system
Cordless communication
HiPath Cordless Office is the ideal solution
for cordless telephony in a business environment. Current Gigaset phones allow system features, such as a central telephone
book, to be used conveniently on
mobile phones. Several DECT base stations
guarantee disruption-free connection
through roaming and handover.
Up to three base stations (over UP0/E)
16 mobile phones in the Gigaset family
Up to 10,000 square meters of area coverage, depending on conditions on
floors or in buildings
HiPath Cordless Office improves availability
and saves money and time normally required for callbacks.
Integrated voice mail
All HiPath 500 communication systems are
equipped with integrated voice mail with
the following scope of features:
24 personal mailboxes with two userspecific announcements
Incoming messages are indicated on system phone displays
Visual signaling via LEDs (function key
must be configured)
Approximately 120 minutes of system
storage capacity
Individual "announcement before answering", for fast call acceptance, or automatic
call processing, for targeted patching
through suffix dialing, make the voice mail
system especially convenient for callers.
Connecting PCs and telephony functions
The driver software TAPI 120 allows PCs to
be connected to HiPath 500, which in turn
provides Computer Telephony Integration
(CTI) functions. A CD containing the CTI
software XPhone Entry is also included in
the delivery. This can be used to install a CTI
client on every PC workstation.
All telephone traffic can be managed more
professionally using call registration, identification and entry in action lists, for instance.
Fixed Mobile Convenience (FMC)
To ensure optimum mobility, the FMC solution also enables GSM users to be included
seamlessly in internal telephone traffic. Mobile users are connected to the HiPath system by their mobile phones or home
workstations. They can access their normal
office phone functions (such as consultation, conference, toggle) regardless of their
current location.
Outgoing calls from mobile devices are always connected via the HiPath system, and
the number of the regular HiPath extension
is displayed to the called party.
Incoming calls are signaled on the HiPath
extension and on the mobile device. This
means that users can always be reached under the same number, whether they are at
the office or on the road (One Number Service).
HiPath Accounting Management / TeleData Office
These software solutions determine costs
for all communication services (phone, fax,
Internet) and enable costs to be broken
down according to extension, trunk or department.
HiPath 500 provides a wide range of options for communication in small businesses. The public network is accessed through
the ISDN carrier. Digital system phones
(UP0/E) can be operated using traditional analog phones, fax machines and entrance
telephones. DECT base stations ensure full
coverage for cordless communication using
Gigaset mobile devices. PCs can be connected via the LAN interface, thus enabling employees to use Computer Telephony
Integration (CTI) or administration functions via PCs.
Selected system features
Advisory messages
Intercept position / attendant console
Call waiting / call display
Caller list
Do-not-disturb / "silent ringing"
Call pickup
Call forwarding from the extension
Display call destination and caller
Class of service
Display languages (individually
Cost of call display (15,000 data records
Group call
Integrated voice mail
Conference (internal/external)
Individual/central speed dialing
Automatic line seizure
Line keys for flexible configuration
Team function
Executive/secretary functions
Trunk release for emergency calls
Text messages
External music source (optional)
Night service / day service (timed)
Project code
Relay (actuators/sensors)
Automatic callback / automatic callback no answer
Call answering with cordless headset
(DECT, Bluetooth)
Incoming number and name display, and
message waiting on analog phones
Call number suppression
Call signaling (acoustic, visual)
Call forwarding - no answer / busy after
Add-on ringing
Hunt group (linear/cyclic)
Lock telephone (individual code)
Telephone book "central"
Entry phones
Transferring a call (internal/external)
Redial (expanded)
Recall from carrier network
ISDN features
The following Euro-ISDN functions are
System connection / point-to-multipoint
Call deflection (CD)
Call forwarding in the public network
Direct dialing (DDI)
Malicious caller identification (MCID)
Advice of charge (AOC/E, AOC/D)
Multiple subscriber numbers (MSN)
Calling name identification presentation
Completion of calls to busy
Calling line identification presentation
Calling line identification restriction
Digital system phones
With their premium design, sensor keys and
innovative controls (ice blue, lava or silverblue metallic), the new family of OpenStage
phones delivers excellent acoustics with a
full duplex hands-free function.
OpenStage 20 T
The optiPoint 500 family with a two-channel UP0/E interface for various workstation
optiPoint 500 entry
The cost-effective digital entry model with
loudspeaker and eight function keys.
optiPoint 500 economy
Cordless DECT phones
The current range of Gigaset cordless
phones provides employees with freedom
of movement within the company. They are
the ideal complement to office phones
within campus buildings and outside on the
company premises.
Gigaset S3 professional
The cost-effective digital display model with
loudspeaker and twelve function keys.
optiPoint 500 basic
Entry-level model for standard workstations
with three-way navigation key and seven
fixed function keys
OpenStage 40 T
The system phone with integrated USB interface, display, loudspeaker and one
adapter port.
Shown here with the optiPoint key module.
optiPoint 500 standard
Office phone for PC workstations with
headset connection. Designed for dealing
with high traffic volume, this model features six programmable function keys and
display labeling.
Shown here with OpenStage key module.
Elegant high-tech handset with full duplex
hands-free speakerphone and Bluetooth interface (for a headset, for instance). Illuminated, high-resolution graphic display with
extensive status display options. Up to nine
hours of talk time and 180 hours of standby
Gigaset SL 3 professional
The system phone with display and full duplex hands-free function.
optiPoint 500 advance
Small, easy to handle mobile phone featuring a PC interface (cable or Bluetooth) and
encrypted voice transmission.
OpenStage 60 T
Gigaset M2 professional
The telephone for professionals with illuminated display, two adapter ports, 19 function keys with LEDs and an integrated
interface for headsets.
Professional model for secretarial offices
with a large graphic color display, eight programmable function keys and a Bluetooth
OpenStage 80 T
This premium model features an exclusive
design with six mode keys for activating applications and a touchslider with blue/white
Ideally suited to even rough environments
thanks to an integrated splash resistance
and a dust-tight, impact and shatter-proof
casing (constructed in line with protection
classification IP65), the acoustics of this
handset are optimized for industrial environments.
System administration
System administration can be performed
using HiPath 3000 Manager C (included in
delivery) or HiPath 3000 Manager E, allowing users to be configured, names changed,
authorization for external calls to be assigned or keys to be programmed at the
phone workstation.
The administration tool runs on Microsoft
Windows and can be installed on a system
via a V.24, S0 or LAN interface.
Maximum configuration
To protect the communication system and
customer data from unauthorized access,
entry into the service menu is only possible
via individual user recognition.
HiPath 540
HiPath 580
2 S0 (4 B channels)
2 S0 (4 B channels)
Max. analog users (a/b)
Max. digital users (UP0/E)
Additional subscribers over phone adapters
Max. HiPath Cordless users
Max. number of HiPath Cordless base stations
LAN interface (TCP/IP)
V.24 interface
Connections to carrier network
System phone accessories
An innovative adapter concept enables
workstations to be flexibly equipped with a
wide range of accessories and adapted to
suit changing requirements.
OpenStage phone adapter with one a/b
and one UPO/E interface for connecting additional phones or a fax machine.
OpenStage key module with 12 programmable keys and automatic key labeling.
OpenStage USB extension for connecting
the acoustic unit and configuring
OpenStage 60 and OpenStage 80 phones.
OpenStage acoustic unit for external loudspeakers and microphones.
optiPoint ISDN adapter for connecting independently powered ISDN devices with S0
optiPoint phone adapter for connecting a
further UPO/E phone to optiPoint 500.
optiPoint analog adapter for connecting
analog equipment such as a group 3 fax
machine, a phone or modem.
optiPoint acoustic adapter for connecting
an external loudspeaker and microphone as
well as one headset interface and two
chargeless contacts for running external
equipment such as a "busy" display or a secondary alarm clock.
optiPoint recorder adapter for connecting
a recorder – interface for a second receiver.
optiPoint key module add-on device for
optiPoint 500 phones (not for entry and
economy) with a further 16 double function LED keys.
Technical data (HiPath 500 V7)
Network interfaces
Other interfaces
S0basic rate access with DSS1 protocol
– Point-to-multipoint connection
– System connection
User interfaces
UP0/E for connecting digital OpenStage,
optiPoint 500 phones and DECT base
a/b for connecting analog
equipment, group 3 fax or modem
S0 bus
S0 user bus for up to eight independently powered terminal devices (fax, ISDN
PC card)
For connecting a call charge printer
LAN interface
10 MBit Ethernet connection for administration purposes and software
Power supply
The systems are configured as standard for
operation within a network. Power failures
may be bridged by an uninterruptible power supply (UPS) (optional).
Nominal input voltage (AC): 88 – 264 V
Rated frequency: 50/60 Hz
Environment/operating conditions:
Temperature: +5 °C to +40 °C
Relative humidity: 5 – 85 %
Color: Arctic white
Dimensions (HxWxD in mm): 470 x 370 x
Weight: Approx. 2 kg
Copyright © Siemens Enterprise
Communications GmbH & Co. KG 11/2007
Hofmannstr. 51, D-81359 Munich, Germany
Reference No.: A31002-H1570-D100-1-7629
Communication for the open minded
Siemens Enterprise Communications
The information provided in this brochure contains
merely general descriptions or characteristics of performance which in case of actual use do not always
apply as described or which may change as a result
of further development of the products. An obligation to provide the respective characteristics shall
only exist if expressly agreed in the terms of contract. Availability and technical specifications are
subject to change without notice. The trademarks
used are owned by
Siemens Enterprise Communications GmbH &
Co. KG or their respective owners.