Information HiPath 500 V7 The Professional Communications System for Small Businesses and Offices Communication for the open minded Siemens Enterprise Communications www.siemens.com/open Professional Telephony HiPath 500, the classic phone system, is based on reliable ISDN technology and delivers the highest levels of security. Whether in small businesses, offices or practices with up to ten employees, the system provides professional support in any environment where communication plays a central role. Depending on company size, HiPath 500 is available in two variants, each with a fixed maximum configuration. The system offers an exceptional scope of services that enables smaller companies in particular to perform business conveniently and efficiently. Executive/secretary or team functions allow employees to work together more easily. Intelligent call distribution, together with integrated voice mail, greatly improves employee availability for external callers. The widest range of modern, digital system phones ensures the right phone can be chosen for every workstation. Clear displays and interactive user prompts mean that users can intuitively learn how to operate these phones. Communication states are displayed by the illuminated key concept enabling users to operate phones quickly and directly. Solutions in the system environment Cordless communication HiPath Cordless Office is the ideal solution for cordless telephony in a business environment. Current Gigaset phones allow system features, such as a central telephone book, to be used conveniently on mobile phones. Several DECT base stations guarantee disruption-free connection through roaming and handover. ● ● ● Up to three base stations (over UP0/E) 16 mobile phones in the Gigaset family Up to 10,000 square meters of area coverage, depending on conditions on floors or in buildings HiPath Cordless Office improves availability and saves money and time normally required for callbacks. Integrated voice mail All HiPath 500 communication systems are equipped with integrated voice mail with the following scope of features: ● ● ● ● 24 personal mailboxes with two userspecific announcements Incoming messages are indicated on system phone displays Visual signaling via LEDs (function key must be configured) Approximately 120 minutes of system storage capacity Individual "announcement before answering", for fast call acceptance, or automatic call processing, for targeted patching through suffix dialing, make the voice mail system especially convenient for callers. Connecting PCs and telephony functions The driver software TAPI 120 allows PCs to be connected to HiPath 500, which in turn provides Computer Telephony Integration (CTI) functions. A CD containing the CTI software XPhone Entry is also included in the delivery. This can be used to install a CTI client on every PC workstation. All telephone traffic can be managed more professionally using call registration, identification and entry in action lists, for instance. Fixed Mobile Convenience (FMC) To ensure optimum mobility, the FMC solution also enables GSM users to be included seamlessly in internal telephone traffic. Mobile users are connected to the HiPath system by their mobile phones or home workstations. They can access their normal office phone functions (such as consultation, conference, toggle) regardless of their current location. Outgoing calls from mobile devices are always connected via the HiPath system, and the number of the regular HiPath extension is displayed to the called party. Incoming calls are signaled on the HiPath extension and on the mobile device. This means that users can always be reached under the same number, whether they are at the office or on the road (One Number Service). HiPath Accounting Management / TeleData Office These software solutions determine costs for all communication services (phone, fax, Internet) and enable costs to be broken down according to extension, trunk or department. HiPath 500 provides a wide range of options for communication in small businesses. The public network is accessed through the ISDN carrier. Digital system phones (UP0/E) can be operated using traditional analog phones, fax machines and entrance telephones. DECT base stations ensure full coverage for cordless communication using Gigaset mobile devices. PCs can be connected via the LAN interface, thus enabling employees to use Computer Telephony Integration (CTI) or administration functions via PCs. Features Selected system features ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Advisory messages Intercept position / attendant console Call waiting / call display Caller list Do-not-disturb / "silent ringing" Call pickup Call forwarding from the extension Display call destination and caller Override Class of service Display languages (individually programmable) Announcement Cost of call display (15,000 data records stored) Group call Integrated voice mail Conference (internal/external) Individual/central speed dialing Automatic line seizure Line keys for flexible configuration Team function Executive/secretary functions Trunk release for emergency calls Toggle Text messages External music source (optional) Night service / day service (timed) Park Project code Relay (actuators/sensors) Consultation Automatic callback / automatic callback no answer ● ● ● ● ● ● ● ● ● ● ● ● ● Call answering with cordless headset (DECT, Bluetooth) Incoming number and name display, and message waiting on analog phones Call number suppression Call signaling (acoustic, visual) Call forwarding - no answer / busy after timeout Add-on ringing Hunt group (linear/cyclic) Lock telephone (individual code) Telephone book "central" Entry phones Transferring a call (internal/external) Redial (expanded) Recall from carrier network ISDN features The following Euro-ISDN functions are supported: ● ● ● ● ● ● ● ● ● ● ● System connection / point-to-multipoint connection Call deflection (CD) Call forwarding in the public network (CFU, CFB, CFNR) Direct dialing (DDI) Malicious caller identification (MCID) Advice of charge (AOC/E, AOC/D) Multiple subscriber numbers (MSN) Calling name identification presentation (CNIP) Completion of calls to busy subscribers(CCBS) Calling line identification presentation (CLIP) Calling line identification restriction (CLIR) Digital system phones With their premium design, sensor keys and innovative controls (ice blue, lava or silverblue metallic), the new family of OpenStage phones delivers excellent acoustics with a full duplex hands-free function. OpenStage 20 T The optiPoint 500 family with a two-channel UP0/E interface for various workstation requirements: optiPoint 500 entry The cost-effective digital entry model with loudspeaker and eight function keys. optiPoint 500 economy Cordless DECT phones The current range of Gigaset cordless phones provides employees with freedom of movement within the company. They are the ideal complement to office phones within campus buildings and outside on the company premises. Gigaset S3 professional The cost-effective digital display model with loudspeaker and twelve function keys. optiPoint 500 basic Entry-level model for standard workstations with three-way navigation key and seven fixed function keys OpenStage 40 T The system phone with integrated USB interface, display, loudspeaker and one adapter port. Shown here with the optiPoint key module. optiPoint 500 standard Office phone for PC workstations with headset connection. Designed for dealing with high traffic volume, this model features six programmable function keys and display labeling. Shown here with OpenStage key module. Elegant high-tech handset with full duplex hands-free speakerphone and Bluetooth interface (for a headset, for instance). Illuminated, high-resolution graphic display with extensive status display options. Up to nine hours of talk time and 180 hours of standby time. Gigaset SL 3 professional The system phone with display and full duplex hands-free function. optiPoint 500 advance Small, easy to handle mobile phone featuring a PC interface (cable or Bluetooth) and encrypted voice transmission. OpenStage 60 T Gigaset M2 professional The telephone for professionals with illuminated display, two adapter ports, 19 function keys with LEDs and an integrated interface for headsets. Professional model for secretarial offices with a large graphic color display, eight programmable function keys and a Bluetooth interface. OpenStage 80 T This premium model features an exclusive design with six mode keys for activating applications and a touchslider with blue/white LEDs. Ideally suited to even rough environments thanks to an integrated splash resistance and a dust-tight, impact and shatter-proof casing (constructed in line with protection classification IP65), the acoustics of this handset are optimized for industrial environments. System administration System administration can be performed using HiPath 3000 Manager C (included in delivery) or HiPath 3000 Manager E, allowing users to be configured, names changed, authorization for external calls to be assigned or keys to be programmed at the phone workstation. The administration tool runs on Microsoft Windows and can be installed on a system via a V.24, S0 or LAN interface. Maximum configuration To protect the communication system and customer data from unauthorized access, entry into the service menu is only possible via individual user recognition. HiPath 540 HiPath 580 2 S0 (4 B channels) 2 S0 (4 B channels) Max. analog users (a/b) 4 4 Max. digital users (UP0/E) 4 8 Additional subscribers over phone adapters 4 8 Max. HiPath Cordless users 8 16 Max. number of HiPath Cordless base stations 3 3 LAN interface (TCP/IP) 1 1 V.24 interface 1 1 Connections to carrier network System phone accessories An innovative adapter concept enables workstations to be flexibly equipped with a wide range of accessories and adapted to suit changing requirements. OpenStage phone adapter with one a/b and one UPO/E interface for connecting additional phones or a fax machine. OpenStage key module with 12 programmable keys and automatic key labeling. OpenStage USB extension for connecting the acoustic unit and configuring OpenStage 60 and OpenStage 80 phones. OpenStage acoustic unit for external loudspeakers and microphones. optiPoint ISDN adapter for connecting independently powered ISDN devices with S0 interfaces. optiPoint phone adapter for connecting a further UPO/E phone to optiPoint 500. optiPoint analog adapter for connecting analog equipment such as a group 3 fax machine, a phone or modem. optiPoint acoustic adapter for connecting an external loudspeaker and microphone as well as one headset interface and two chargeless contacts for running external equipment such as a "busy" display or a secondary alarm clock. optiPoint recorder adapter for connecting a recorder – interface for a second receiver. optiPoint key module add-on device for optiPoint 500 phones (not for entry and economy) with a further 16 double function LED keys. Technical data (HiPath 500 V7) Network interfaces Other interfaces ISDN V.24 ● S0basic rate access with DSS1 protocol – Point-to-multipoint connection – System connection User interfaces Digital ● UP0/E for connecting digital OpenStage, optiPoint 500 phones and DECT base stations Analog ● a/b for connecting analog equipment, group 3 fax or modem S0 bus ● S0 user bus for up to eight independently powered terminal devices (fax, ISDN PC card) ● For connecting a call charge printer LAN interface ● 10 MBit Ethernet connection for administration purposes and software solutions Power supply The systems are configured as standard for operation within a network. Power failures may be bridged by an uninterruptible power supply (UPS) (optional). Nominal input voltage (AC): 88 – 264 V Rated frequency: 50/60 Hz Environment/operating conditions: Temperature: +5 °C to +40 °C Relative humidity: 5 – 85 % Color: Arctic white Dimensions (HxWxD in mm): 470 x 370 x 80 Weight: Approx. 2 kg Copyright © Siemens Enterprise Communications GmbH & Co. KG 11/2007 Hofmannstr. 51, D-81359 Munich, Germany Reference No.: A31002-H1570-D100-1-7629 Communication for the open minded Siemens Enterprise Communications www.siemens.com/open The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. The trademarks used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners.