User’s Manual
SRP-270
Impact Printer
Rev. 1.05
http://www.bixolon.com
SRP-270
■ Table of Contents
※ Manual Information & Usage Precautions................................................................3
1. Content Confirmation ..................................................................................................7
2. Product Part Names.....................................................................................................8
3. Installation & Usage.....................................................................................................9
3-1 Power Connection ....................................................................................................9
3-2 Interface Cable Connection ....................................................................................10
3-3 Cash Drawer Connection........................................................................................11
3-4 Ribbon Cartridge Installation ..................................................................................12
3-5 Paper Installation ....................................................................................................13
3-6 Control Panel Usage...............................................................................................18
4. Self-Test......................................................................................................................19
5. Fine Tuning ................................................................................................................20
5-1 Dip Switch Adjustment............................................................................................20
5-2 Paper Jam Removal ...............................................................................................23
6. Appendix ....................................................................................................................26
6-1 Specifications .........................................................................................................26
6-2 RS-232C (Serial Interface) Cable Specifications ....................................................27
6-3 RS-485 (Serial Interface) Cable Specifications.......................................................28
6-4 IEEE1284 (Parallel Interface) Cable Specifications ................................................29
6-5 USB Interface Cable Specifications ........................................................................30
6-6 Cash Drawer Cable Specifications .........................................................................30
6-7 Certification.............................................................................................................31
6-8 Label Types ............................................................................................................31
Rev. 1.05
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SRP-270
■ Manual Information
※ Manual Information & Usage Precautions
This user manual contains basic information for product usage as well as for emergency
measures that may be required.
※ The following separate manuals provide more detailed content on various technological
issues and areas.
1. Windows Driver Manual
This manual provides information on installation and main functions of the Windows
Driver for this product.
2. OPOS Driver Manual
This manual provides information on installation and main functions of the OPOS
Driver for this product.
3. Control Commands Manual
This manual provides information on the protocol and functions of the control
commands that can be used with this product.
4. Code Pages Manual
This manual provides information on each character code page that can be used
with this product.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.
Rev. 1.05
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SRP-270
■ Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
•
•
•
•
You must use only the supplied adapter.
This can provoke over-heating and a fire.
If the plug is wet or dirty, dry or wipe it before usage.
If the plug does not fit perfectly with the outlet, do not plug in.
Be sure to use only standardized multi-outlets.
• It is dangerous to use other adapters.
ONLY SUPPLIED ADAPTER
PROHIBIT
PROHIBIT
Do not pull the cable to unplug.
Keep the plastic bag out of children’s reach.
• This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
• If not, a child may put the bag on his head.
PROHIBIT
Do not plug in or unplug with your hands wet.
• You can be electrocuted.
PROHIBIT
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
PROHIBIT
PROHIBIT
Rev. 1.05
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SRP-270
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
Keep the desiccant out of children’s reach.
• If not, they may eat it.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBIT
PRINTER
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt
yourself.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
PRINTER
DISASSEMBLING
PROHIBITED
PROHIBIT
PRINTER
Do not let water or other foreign objects in the
printer.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
• If this happened, switch off and unplug the printer before
calling your dealer.
• Switch off and unplug the printer before calling your dealer.
PROHIBIT
TO UNPLUG
PRINTER
PRINTER
DEALER
Rev. 1.05
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SRP-270
■ Other Precautions
The copyright for this user manual and various other manuals is property of the BIXOLON
Co., Ltd. Any copying or conversion into electronic firm and saving of this material
without the express written permission of BIXOLON Co., Ltd. is strictly prohibited.
Use of the information contained in this manual is not subject to any patent liability. This
manual has been prepared with utmost care and attention to detail but may contain certain
errors and/or omissions.
BIXOLON Co., Ltd. is not legally liable for any damages resulting from the use of the
information in this manual.
BIXOLON Co., Ltd. and its affiliates are not legally liable (United States excluded) for any
damages, loss, costs, and/or expenses that result from the breakdown, malfunction, and/or
misuse of the product due to violation or neglect of the operation and maintenance
information and instructions provided by the BIXOLON Co., Ltd., as well as from the
unauthorized alteration, repair, and/or modification of the product by the user and/or third
party.
BIXOLON Co., Ltd. is not legally liable for any damages and/or issues resulting from the
use of options and/or parts that are not authentic BIXOLON products or authorized
products.
Rev. 1.05
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SRP-270
1. Content Confirmation
The following items should all be contained in the printer package.
Contact the dealer from which the purchase was made if any item is damaged and/or
missing.
SRP-270A
SRP-270C
SRP-270D
Power Cord
AC Adapter
Paper Roll
Ribbon Cartridge
Installation Guide
CD
SRP-270D Exclusive
Spool
Rev. 1.05
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SRP-270
2. Product Part Names
Cartridge Knob
Printer Cover
Spool
Ribbon Cartridge
Auto Cutter
Paper Feed Button
Power Switch
Rev. 1.05
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SRP-270
3. Installation & Usage
3-1 Power Connection
Connect power to the printer as shown below.
AC Adapter
Power Cord
Power Connector
1) Turn off the printer power switch.
2) Check to see that the AC adapter voltage matches that of the power source.
3) Connect the AC adapter jack to the printer power connector.
4) Connect the power cord to the AC adapter.
5) Connect the power cord to a power source/outlet.
Rev. 1.05
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SRP-270
3-2 Interface Cable Connection
Connect the printer with a POS system (PC, ECR, etc.) via an interface cable as shown
below.
This printer supports the following communications interface standards.
-
RS-232C (Serial)
RS-485 (Serial)
IEEE1284 (Parallel)
USB
Interface Connector
Interface Cable
1) Turn off the power switch on both the printer and the POS system (PC, ECR, etc.).
2) Connect the interface cable to the printer interface connector.
- For a Serial cable, secure by tightening the screws on both sides.
- For a Parallel cable, secure by fastening the clips on both sides.
Rev. 1.05
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SRP-270
3-3 Cash Drawer Connection
Connect the printer and cash drawer via the interface cable as shown below.
Cash Drawer Connector
Cash Drawer Cable
1) Turn off the power switch on both the printer and the POS system (PC, ECR, etc.).
2) Connect the cash drawer cable to the printer cash drawer connector.
※ CAUTION
Do not connect a telephone line to the printer cash drawer connector.
Doing so may cause damage to the printer and telephone line.
Rev. 1.05
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SRP-270
3-4 Ribbon Cartridge Installation
Install the ribbon cartridge as shown below.
Printer Cover
Cartridge Knob
Ribbon Cartridge
Auto Cutter
1) Turn off the printer power switch.
2) Open the printer cover.
3) Before inserting the ribbon cartridge, turn the cartridge knob clockwise in order prevent
the ribbon from tangling.
4) Insert the ribbon cartridge as shown in the image above, and set the ribbon so that is
behind the printer head.
5) To allow the ribbon to move freely within the ribbon cartridge during insertion, turn the
cartridge knob clockwise once more.
※ CAUTION
Only use BIXOLON-approved ribbon cartridges.
Use of an unapproved ribbon cartridge can result in malfunction and/or other issues.
In such cases, warranty service is not available.
Rev. 1.05
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SRP-270
3-5 Paper Installation
The paper used varies by printer model.
- SRP-270 A/C: 1-layer paper
- SRP-270 D: 2-layer paper
3-5-1 SRP-270 A/C Model
1) Turn on the printer power.
2) Open the printer cover. (Remove any core of a fully used paper roll if present.)
3) Undo the paper roll, and make sure that the lower edge is cleanly cut.
4) Insert the paper roll as shown below.
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SRP-270
5) Insert the end of the paper roll into the paper slot as shown below. The paper then
feeds automatically.
Automatic cutting is available for printer models equipped with auto cutters.
(SRP-270C)
- For printer models without auto cutters, tear off the paper as shown below.
(SRP-270A)
Rev. 1.05
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SRP-270
3-5-2 SRP-270 D Model
1) Turn on the printer power.
2) Open the printer cover. (Remove any core of a fully used paper roll if present.)
3) Undo the paper roll, and make sure that the lower edge is cleanly cut.
4) Insert the paper roll as shown below. (Exercise special care to align the paper direction
correctly.)
Rev. 1.05
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SRP-270
5) Insert the end of the paper roll into the paper slot as shown below. The paper then
feeds automatically.
6) Turn the spool and insert the paper into the groove.
several times, and then affix into the spool slot.
Spool
Rev. 1.05
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Wrap the paper around the spool
SRP-270
7) Tear off any extruding paper.
8) Close the auto cutter, and then close the printer cover.
Spool
Auto Cutter
Spool
Paper Roll
Auto Cutter
(Correct Paper Installation)
Rev. 1.05
Paper Roll
(Incorrect Paper Installation)
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SRP-270
3-6 Control Panel Usage
O Feed
Press this button to feed paper.
This button is also used for self-tests and hexa-printing.
- Refer to “4. Self-Test” for details related to self-tests.
- Refer to the service manual for information on hexa-printing.
O Power
This lamp turns green when the printer power is on.
O Error
This lamp turns red when a printer error occurs.
O Paper Out
This lamp turns red when paper has been fully used.
Rev. 1.05
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SRP-270
4. Self-Test
Run the self-test when first setting the printer or when encountering a problem.
following printer attributes can be assessed.
The
- Control Circuits, Mechanisms, Print Quality, and ROM Version
If no issue is found with the printer after running the self-test, examine the other devices or
peripherals and software. This function is independent of such other devices and
software.
Self-Test instructions are as follows.
1) Check to see that the paper is properly installed.
2) Turn off the printer power and close the printer paper cover.
3) Press the paper feed button and simultaneously turn on the printer power to commence
the self-test.
4) The test ceases after printing the current printer status and the following message.
(The 'PAPER LED' lamp blinks.)
SELF-TEST PRINTING.
PLEASE PRESS THE FEED BUTTON.
5) To additionally print the embedded characters in the printer, press the paper feed button
once more.
6) The self-test ends automatically after the following message is printed.
** CHARACTER TEST COMPLETED **
Rev. 1.05
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SRP-270
5. Fine Tuning
5-1 Dip Switch Adjustment
The dip switches can be used to select the following printer functions.
- Emulation
- Auto Cutter, Font Interval, Auto Line Feed
- Serial Communications Settings, Hexa-Printing
The dip switches are located on the under side of the printer.
Dip switch adjustment instructions are as follows.
1) Turn off the printer power.
2) Turn the printer over and remove the dip switch cover.
3) Use a pointy edged object to adjust the dip switches.
(Refer to the following diagram for functions per switch.)
4) New settings take effect when turning the printer back on.
Rev. 1.05
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SRP-270
[Diagram 1] Switch Functions When Using a Serial Interface (RS232C & RS485)
[Dip Switch 1 Settings]
Switch
Function
SW1-1
SW1-2
On
Emulation Selection
Off
Refer to Chart (1) below.
Default
Off
Off
SW1-3
Auto Cutter Selection
Enable
Disable
On
SW1-4
Font Interval Selection
2
3
Off
SW1-5
SW1-6
Service Technician Mode
-
SW1-7
SW1-8
Off
Korean Type Selection
Unified
Chart (1) Emulation Mode Selection
SW1–1
SW1-2
Complete
Mode
Off
Off
BXL/POS
Off
On
CITIZEN
On
Off
STAR
[Dip Switch 2 Settings]
Switch
Function
Off
On
Off
Default
Auto Line Feed Selection
Always
Enable
Always
Disable
Off
SW2-2
Hexa-Printing Selection
Enable
Disable
Off
SW2-3
Handshaking Selection
On/Off
DTR/DSR
Off
SW2-4
Word Length Selection
7 Bit
8 Bit
Off
SW2-5
Parity Check Selection
Enable
Disable
Off
SW2-6
Parity Selection
Even
Odd
Off
SW2-1
SW2-7
SW2-8
Baud Rate Selection
Refer to Chart (2) below.
Chart (2) Baud Rate Selection
Baud Rate
SW2–7
Rev. 1.05
SW2–8
19200
On
On
2400
Off
On
4800
On
Off
9600
Off
Off
- 21 -
Off
Off
SRP-270
[Diagram 2] Switch Functions When Using a Parallel or USB Interface
[Dip Switch 1 Settings]
Switch
Function
SW1-1
SW1-2
On
Emulation Selection
Off
Refer to Chart (1) below.
Default
Off
Off
SW1-3
Auto Cutter Selection
Enable
Disable
On
SW1-4
Font Interval Selection
2
3
Off
SW1-5
SW1-6
Service Technician Mode
-
SW1-7
SW1-8
Off
Korean Type Selection
Unified
Chart (1) Emulation Mode Selection
SW1–1
SW1-2
Off
BXL/POS
Off
On
CITIZEN
On
Off
STAR
Auto Line Feed Selection
Off
Mode
Off
[Dip Switch 2 Settings]
Switch
Function
SW2-1
Complete
On
Off
Default
Always Enable
Always
Disable
Off
SW2-2
Hexa-Printing Selection
Enable
Disable
Off
SW2-3
Reserved
-
-
Off
SW2-4
Reserved
-
-
Off
SW2-5
Reserved
-
-
Off
SW2-6
Reserved
-
-
Off
SW2-7
Reserved
-
-
Off
SW2-8
Reserved
-
-
Off
Rev. 1.05
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SRP-270
5-2 Paper Jam Removal
Remove jammed paper as shown below.
Printer Cover
Ribbon Cartridge
Coin
Lock
Mechanism
Handle
Head Cover
Manual Screw
Auto Cutter
Paper Jam
1) Open the printer cover.
2) Lift the lock mechanism handle and raise the auto cutter.
3) Remove the ribbon cartridge.
4) Use a screwdriver or coin to loosen the manual screw as shown above.
5) Remove the head cover.
Rev. 1.05
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SRP-270
Paper Jam
Head
Paper Feed Knob
6) Push the head to the left and fix in place.
7) Turn the paper feed knob and remove the jammed paper.
8) Replace the head cover and fasten the screw.
9) Place the ribbon cartridge and paper back in their original positions and close the printer
cover.
※ WARNING
The printer head can get hot during printing.
After printing, wait at least 10 minutes to allow cooling before handling the printer
interior.
Rev. 1.05
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SRP-270
※ CAUTION
If the cutting edge of the auto cutter is not in its normal position, paper cannot be
inserted properly.
Insert a screwdriver into the hole near the bottom of the auto cutter as shown below, and
turn the gear within the auto cutter to adjust the cutting edge to its normal position.
[Cutting Edge Position]
Normal Position
Rev. 1.05
Cutting Edge
Wrong Position
- 25 -
SRP-270
6. Appendix
6-1 Specifications
Printer
Ribbon
Item
Printing Method
Head Pin Number
Print Direction
Print Speed
Characters
Per Line
Type
Color
Life
Paper
Adapter
Auto
Cutter
Type
Width
Diameter
Thickness
SMPS AC Input
SMPS Voltage, Current
Cutter Type
Cutter Width
Cutter Thickness
Total Volume
Other
Weight
Reliability
Operation Temperature
Operation Humidity
Storage Temperature
Storage Humidity
Rev. 1.05
Description
Serial Impact Dot
9
Two-way
4.6 LPS (lines per second)
Font A 33 (9*9), Font B 40 (7*9),
Korean 20 (17*9)
Cartridge type (RRC-201 B/R)
Black/Red
Black: 1,500,000 characters
Red: 750,000 characters
Roll
76 ± 0.5mm (2.99" ± 0.22")
Max. φ83mm
0.06mm ~ 0.085mm (0.002" ~ 0.003")
AC100 ~ 240V (50Hz ~ 60Hz)
DC 24 V, 1.5 A
Guillotine type
Max. 85 mm
Max. 0.1mm
SRP-270A/AS/AP/AU:
160(W)*249(D)*130(H)mm (6.3"*9.8"*5.12")
SRP-270C/CS/CP/CU:
160(W)*249(D)*149(H)mm (6.3"*9.8"*5.87")
SRP-270D/DS/DP/DU:
160(W)*295(D)*160(H)mm (6.3"*11.61"*6.3")
Weight (printer) / Weight (with box & accessories)
SRP-270A: 2.2 Kg (4.9 lbs) / 3.2 Kg (7.1 lbs)
SRP-270C: 2.5 Kg (5.5 lbs) / 3.5 Kg (7.7 lbs)
SRP-270D: 2.6 Kg (5.7 lbs) / 3.6 Kg (7.9 lbs)
Head: 300 million dots
Printer: 18 million lines (MCBF)
Auto Cutter: 1 million cuts
0℃ ~ 40℃ (32℉ ~ 104℉)
30% ~ 80%
-5℃ ~ 50℃ (23℉ ~ 122℉)
10% ~ 90%
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SRP-270
6-2 RS-232C (Serial Interface) Cable Specifications
1) Printer Rear Image
Cash Drawer
Connector
Serial Interface
Power Connector
※ Turning the dip switch on the Serial interface to the ON position connects DTR and
RTS signals together.
2) Cable Specifications
Printer Side
(25P)
(Shield.G)
(S.GND)
Printer Side
(25P)
(Shield.G)
(Shield.G)
(S.GND)
Pin No.
1
2
3
4
5
6
7
20
Rev. 1.05
Host Side
(25P)
Signal
FG
TxD
RxD
RTS
CTS
DSR
SG
DTR
(S.GND)
Direction
Output
Input
Output
Input
Input
Output
- 27 -
Function
Frame Ground
Transmit Data
Receive Data
Ready To Send
Clear To Send
Data Set Ready
Signal Ground
Data Terminal Ready
Host Side
(9P)
(Shield.G)
(S.GND)
SRP-270
6-3 RS-485 (Serial Interface) Cable Specifications
1) Printer Rear Image
Cash Drawer
Connector
Serial Interface
Power Connector
2) Cable Specifications
Host Side
Printer Side
Pin No.
1
2
3
4
5
7
8
9
10
11
Rev. 1.05
Signal
FGND
SD2
SD1
RD2
RD1
SGND
DR2
DR1
CS2
CS1
Direction
Output
Output
Input
Input
-
Function
Frame Ground
Send Data
Receive Data
Signal Ground
Output
Same as DTR (RS-232)
Input
Same as DSR (RS-232)
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SRP-270
6-4 IEEE1284 (Parallel Interface) Cable Specifications
1) Printer Rear Image
Cash Drawer
Connector
Parallel Interface
Power Connector
2) Cable Specifications
Pin
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19~30
31
32
33
34
35
36
Source
Host
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Printer
Printer
Printer
Printer
Host
Printer
Host
Printer
Printer
Printer
Host
Rev. 1.05
Compatibility
Mode
nStrobe
Data 0 (LSB)
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7 (MSB)
Nack
Busy
Perror
Select
nAutoFd
NC
GND
FG
Logic-H
GND
nInit
nFault
GND
DK_Status
+5V
nSelectIn
Nibble Mode
HostClk
PtrClk
PtrBusy /Data3,7
AckDataReq/Data2,6
Xflag/Data1,5
HostBusy
NC
GND
FG
Logic-H
GND
nInit
nDataAvail/Data0,4
ND
ND
ND
1284-Active
- 29 -
Byte Mode
HostClk
Data 0 (LSB)
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7 (MSB)
PtrClk
PtrBusy
AckDataReq
Xflag
HostBusy
NC
GND
FG
Logic-H
GND
nInit
nDataAvail
ND
ND
ND
1284-Active
SRP-270
6-5 USB Interface Cable Specifications
1) Printer Rear Image
Cash Drawer
Connector
USB Interface
Power Connector
2) Cable Specifications
Pin No.
1
2
3
4
Shell
Signal
VBUS
DD+
GND
Shield
Wire Color
Red
White
Green
Black
Drain Wire
Function
Host Power
Data (D-)
Data (D+)
Signal Ground
Frame Ground
6-6 Cash Drawer Cable Specifications
Pin No.
Signal
Direction
1
Frame Ground
2
Cash Drawer Control Signal 1
3
Cash Drawer Operation Confirm Signal
4
+24V
5
Cash Drawer Control Signal 2
6
Signal Ground
Rev. 1.05
Output
Input
Output
-
- 30 -
SRP-270
6-7 Certification
1) EMC & Safety Standards
• Europe: CE EMC,CB-Scheme:IEC60950-1, GS: EN60950-1: 2001
• North America: FCC rules parts 15B
WARNING
Use of an unprotected interface cable with this printer conflicts with EMC standards.
Users should only use cables approved by BIXOLON.
2) CE Mark
• EMC Directive 89/336/EEC
EN55002:1994+A1:1995+A2:1997
EN55024:1998+A1:2001+A2:2003
EN61000-3-2:2000
EN61000-3-3:1995+A1:2001
EN6100-4-2:1995+A1:1998+A2:2001
EN6100-4-3: 2002+A1:2002
EN6100-4-4:2004
EN6100-4-5:1995+A1:2001
EN6100-4-6:1996+A1:2001
EN6100-4-8:1993+A1:2001
EN6100-4-11:1994+A1:2001
• Low Voltage Directive 73/23/EEC
Safety: EN60950-1:2001
3) WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the
corresponding item should not be discarded at the end of its working life with
other household waste. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate marked
items from other types of waste and recycle them responsibly to promote the
sustained reuse of material resources. Household users should contact either the
retailer where they purchased this product, or their local government office for details
of where and how they can conduct environmentally safe recycling of such items.
Commercial users should contact their suppliers and check the terms and conditions of
purchase contracts. This product should not be combined with other commercial
waste for disposal.
6-8 Label Types
The label types used with this printer are as follows.
• Control Labels: PC
• Other Labels: PET
Rev. 1.05
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