Epson Stylus Pro WT7900
®
USER’S GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
Trademarks
Epson, Epson Stylus, UltraChrome, and MicroWeave are registered trademarks, Epson SpectroProofer is a
trademark, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
UltraSmooth and Piezo Pro are registered trademarks; AccuPhoto, ClearProof, CrystalClear, ePlaten, and
PhotoEnhance are trademarks; and Epson Preferred and myEpsonPrinter.com are service marks of Epson America,
Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2010 Epson America, Inc. 1/10
CPD-27919
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
5
Contents
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LCD Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1 Setting Up the Printer
Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 18
Unpacking the Printer and Mounting It on the Stand. . . . . . . . . . . . 21
Attaching the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Assembling the Film Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 34
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 43
Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 43
Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . 44
2 Using Film and Other Media
Using Epson Film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Preparation Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Handling Media After Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Removing the Backing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Additional Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5
6 | Contents
Loading Film in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting Up Automatic Media Tracking and Identification. . . . . . . . . 48
Placing the Roll in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Loading the Film for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cutting Film with the Built-in Cutter . . . . . . . . . . . . . . . . . . . . . . . . 56
Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the Roll from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using the Film Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Attaching the Film Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing and Storing the Film Basket . . . . . . . . . . . . . . . . . . . . . . . 64
Using Epson Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Loading Heavy Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 69
Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 70
Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 71
Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Customizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . 73
Creating Custom Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Printing Your Custom Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . 74
Selecting Custom Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3 Maintaining and Transporting the
Printer
Maintaining White Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Storing and Shaking White Ink Cartridges . . . . . . . . . . . . . . . . . . . . 78
Shaking the Installed White Ink Cartridge . . . . . . . . . . . . . . . . . . . . 79
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
6
Contents | 7
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Checking the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Running a Cleaning Cycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Refreshing the White Ink Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Automatically Checking and Cleaning the Print Head . . . . . . . . . . . 86
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 101
Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 103
Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
4 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 115
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Uninstalling and Reinstalling the Driver . . . . . . . . . . . . . . . . . . . . . . . . 119
A Specifications
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
7
8 | Contents
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
B Control Panel Summary
Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
LCD Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Menu Setting Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Index
8
9
Introduction
This User’s Guide provides important information on setting up and using
your printer, loading paper, and replacing ink cartridges. It also tells you
how to maintain your printer to keep it working at its best, and provides
troubleshooting tips in case you have a problem.
For additional information, see the following:
Note: The CD, which
includes the Network
Guide, is for Windows
only. Macintosh users
can view the guide at
epson.com/support (U.S.)
or epson.ca/support
(Canada). Select your
product, then choose
Documents & Manuals.
•
The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, cleaning and aligning the print head,
and using the printer’s menu system. Attach it to your printer for easy
reference.
•
The on-screen Network Guide on the CD-ROM provides instructions
for setting up and using your printer on a network.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS
Cautions
Notes
Tips
must be followed carefully to avoid bodily injury.
must be observed to avoid damage to your equipment.
contain important information about your printer.
contain additional hints on how to get the most out of your printer.
9
10 | Introduction
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
com for accessories and
options that are currently
available.
Options and Accessories
Your Epson Stylus® Pro WT7900 offers these optional upgrades and
accessories:
Optional equipment
Option
Part number
Epson SpectroProofer 24-inch
SPECTRO24
Epson SpectroProofer 24-inch UV
SPECTRO24UV
One-year extended warranty for printer
EPPWT79B1
Two-year extended warranty for printer
EPPWT79B2
One-year extended warranty for SpectroProofer
EPPSPB1
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part
Part number
Replacement maintenance tank (see page 97)
C12C890191
Replacement paper cutter (see page 94)
C12C815331
Roll media adapters (2)
C12C811241
Ink Cartridges
See page 89 for a
complete list.
You can purchase optional equipment and genuine Epson ink and paper
from an Epson Professional Imaging Authorized Reseller. To find the
nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca
(Canadian sales), or call 800-GO-EPSON (800-463-7766).
10
Introduction | 11
Where to Get Help
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Note: If you need help
using the optional
SpectroProofer with your
RIP, contact your
workflow software
vendor.
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to
6 PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
SM
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number and
proof of purchase.
Visit Epson’s support website at epson.com/support (U.S.) or
epson.ca/support (Canada) and select your product for solutions to
common problems. You can download drivers, firmware, and
documentation, get FAQs and troubleshooting advice, or e-mail Epson
with your questions.
System Requirements
Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (3 m)
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to run the
printer at full speed.
To use the utility software for your printer in either a stand-alone or
peer-to-peer network environment, your system should meet these
requirements:
•
IBM®-compatible PC with a Pentium® 4, 3 GHz or higher processor
recommended
•
Microsoft® Windows® 7 (32- or 64-bit), Windows Vista®, Windows
Vista x64, Windows XP, or Windows XP Professional x64 Edition
•
At least 2GB of RAM (4GB or more recommended)
•
At least 32GB of free hard disk space for software and processing files
•
Quad-speed (4×) CD-ROM or DVD drive for installing the printer
software
•
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet (3 m) long
•
For Ethernet connection: Ethernet equipped PC and a Category 5
(or higher) cable. Required for use of myEpsonPrinter.com.
11
12 | Introduction
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
•
The Epson Stylus Pro WT7900 weighs approximately 220 lb (100 kg).
When lifting it onto the stand, make sure you have four people holding
the printer (see page 21).
•
When setting up the printer, make sure you have enough space around
it (see page 17). Leave enough space in front so you can attach the film
basket.
•
Place the printer on a flat, stable floor. The printer will not operate
properly if it is tilted or at an angle.
•
Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, or heat sources.
•
Avoid places subject to shocks and vibrations.
•
Keep the printer away from dusty areas.
•
Keep your entire computer system away from potential sources of
electromagnetic interference, such as loudspeakers or the base units of
cordless telephones.
•
Place the printer near a wall outlet where the plug can be easily
unplugged.
•
Use only the type of power source indicated on the label.
•
Connect the printer to a properly grounded outlet. Avoid using an
outlet on the same circuit as a photocopier or air control system that
regularly switches on and off.
•
Avoid using electrical outlets controlled by wall switches or timers.
•
Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
•
The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
•
Do not use a damaged or frayed power cord.
12
Introduction | 13
Caution: Always turn
the printer off using the
P power button. When
you press this button,
POWER OFF appears on
the LCD panel and the
P power light flashes.
Do not unplug the printer
or turn off the power to
the printer until the panel
shuts off and the
P power light stops
flashing. This ensures
that the print head is
safely capped.
•
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
•
Do not block or cover the openings in the printer’s case.
•
Do not put your hand inside the printer during printing.
•
Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
•
Do not insert objects through the slots. Take care not to spill liquid on
the printer.
•
Do not attempt to service the printer yourself.
•
Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
•
Before transporting the printer, make sure the print head is in the far
right (home) position.
For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
13
14 | Introduction
Ink Cartridge Safety Instructions
Caution: To prevent ink
leakage, don’t shake
cartridges too forcefully.
•
Keep ink cartridges out of the reach of children and do not drink the
ink.
•
Store ink cartridges in a cool, dark place.
•
If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
•
Shake all ink cartridges before installing them for best results (see
page 88). White ink cartridges must be shaken regularly to maintain
print quality, even after being installed (see page 78).
•
Do not use an ink cartridge beyond the date printed on the cartridge
carton.
•
Use up the ink cartridge within six months of installation for best
results.
•
Do not dismantle ink cartridges or try to refill them. This could damage
the print head.
•
After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
•
The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
•
If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs
unnecessary, but care is needed to prevent ink from staining items that
the cartridge touches.
•
Do not touch the ink supply port, its surrounding area, or the green IC
chip on the top of the ink cartridge. Doing so may affect normal
operation and printing.
14
Introduction | 15
Printer Parts
These illustrations show the parts of the Epson Stylus Pro WT7900.
Front
Roll paper cover
Roll paper holder
Control
panel
Front cover
Ink bay
Ink bay
Film
basket
guide
Manual
holder
Casters
Paper basket
Film basket
Back
Optional
SpectroProofer
port
Network interface
port
USB port
Maintenance
tank
AC inlet
15
16 | Introduction
Control Panel
Paper feed button (up)
Paper
light
Ink
light
Head cleaning button
Paper release (ePlaten™)
light and button
Power
light and
button
OK button
Menu button
Paper cut
button
Ink open button
Pause/reset
light and button
LCD
display
Paper feed button (down)
Paper source button
LCD Display
Platen gap
setting
Paper
source
Roll paper
margin
Roll paper
remaining
Ink cartridge
status
Maintenance
tank status
SpectroProofer
availability
Days until white ink
cartridge shaking
16
White ink or cleaning liquid
in print head
17
Chapter 1:
Setting Up
the Printer
This chapter includes the following information:
•
Unpacking and assembling the Epson Stylus Pro WT7900
•
Connecting the power cord
•
Installing ink
•
Connecting to your computer and a network
•
Installing the printer software
•
Updating the printer firmware
•
Configuring the printer for a network
Unpacking and Assembling the Printer
WARNING: Four people are
required to unpack and set
up the printer.
Note: When choosing a
place for the printer, leave
adequate room for easy
access and ventilation.
Avoid locations subject to
direct sunlight, excessive
heat, moisture, or dust.
Also avoid locations near
potential sources of
electromagnetic
interference, such as
loudspeakers, cordless
phones, TVs, or air
conditioners.
Before you begin, make sure you have sufficient space to set up and use the
printer—at least 12 inches (300 mm) on all sides in addition to these
dimensions:
•
53 × 26 inches (1356 × 667 mm) without the film basket installed
•
53 × 57 inches (1356 × 1442 mm) with the film basket installed
For assembly, you need floor space of approximately 8 × 8 feet (2.4 × 2.4 m)
for the printer and stand.
17
18 | Setting Up the Printer
Unpacking and Assembling the Stand
1. Lift the box up and away from the shipping pallet. Then remove the box
containing the stand and paper basket.
2. Unpack the stand and make sure you have all these items.
Manual holder
6 Bolts
Hex wrench
2 Sides
2 Wing screws with
lock washers
Note: Make sure you
tighten all bolts before
moving to the next
section.
Horizontal strut
3. Insert the strut into the left side as shown. (The sides are labeled L and
R.)
18
Setting Up the Printer | 19
4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the
bolts.
19
20 | Setting Up the Printer
5. Insert the strut into the right side and fasten it with 3 bolts as shown.
6. Lock the casters.
20
Setting Up the Printer | 21
Unpacking the Printer and Mounting It on the Stand
1. Make sure you have all the items shown below:
11 Ink cartridges
Cable guides
Printer
Roll paper
holders
Documentation
and software CD
Bundled roll paper
Note: Make sure you
save the box and
packaging in case you
need to ship the printer.
Power cord
2. Remove the cardboard panels and other packing materials from around
the printer.
3. Have four people lift the printer using the handgrips, two in front and
two in back.
WARNING: Four or more
people are required to lift the
printer. To avoid damaging
the printer, hold it only by the
four handgrips.
21
22 | Setting Up the Printer
4. Lower the printer onto the stand with the stand’s horizontal strut in
front, as shown. Align the pegs on the stand with the holes on the
bottom of the printer.
5. Fasten the printer to the stand with the wing screws and washers.
22
Setting Up the Printer | 23
Attaching the Paper Basket
The paper basket is a cloth sheet that attaches to the printer stand and
catches your paper prints as they come out.
1. Make sure you have all the parts shown below:
2 Pins
Basket cloth
2 Black plastic
connectors
1 Square
pole and 2
round poles
Rod
2 Paper guides
2 Posts
2. Insert the two short posts as shown, one on each side of the stand.
23
24 | Setting Up the Printer
3. Use the pins to fasten the posts in place. Make sure the pins are pushed
in all the way.
4. Insert the round and square poles into the basket cloth as shown.
24
Setting Up the Printer | 25
5. Place the basket under the printer as shown.
6. Snap the center pole into the holders on each side of the stand.
25
26 | Setting Up the Printer
7. Push the black plastic connectors onto both ends of the square pole.
8. Push the black plastic connectors onto the posts on each side of the
stand.
26
Setting Up the Printer | 27
9. Snap the back pole into the holders as shown.
10. Hook the loops around the pins on the back of the stand legs.
27
28 | Setting Up the Printer
11. Insert the rod into the fabric channel.
12. Insert the free ends of the rod into the holes in the sides of the stand.
28
Setting Up the Printer | 29
13. To keep the cloth off the ground, loop the tabs over the ends of the rod
as shown.
14. Attach the paper guides to the bottom of the printer as shown:
15. Make sure the paper guides hang straight down, then fold the paper
basket all the way up so it’s in the vertical position.
29
30 | Setting Up the Printer
Assembling the Film Basket
The film basket is used when printing on special media such as Epson
ClearProof Film, and can be detached and stored when printing on paper
(see page 64). Follow the steps below to prepare it for use.
1. Make sure you have all the parts shown below:
Scissor arms
Basket cloth
Rods
Straps
Film basket guides
and pins
Pins
2. Position the film basket guides as shown, with the channels in the guides
facing each other.
30
Setting Up the Printer | 31
Note: Once inserted, the
pins cannot be removed.
3. Insert the pins through the guides, pressing them into place.
4. Open one of the scissor arms as shown. Insert two long rods (A) and one
short rod (B) into the plastic connectors.
31
32 | Setting Up the Printer
5. Feed the basket cloth onto rods A and B as shown.
6. Connect the other scissor arm as shown.
32
Setting Up the Printer | 33
Note: Once inserted, the
pins cannot be removed.
7. Insert six pins into the plastic connectors to secure the rods.
8. Set the basket upright, then press the straps onto the film basket in the
indicated positions.
Note: Do not place heavy
objects such as paper
rolls in this basket, or it
may get damaged. The
basket can support up to
6.6 lbs (3 kg).
Now go to “Completing Setup and Connecting the Power Cord” on
page 34.
33
34 | Setting Up the Printer
Completing Setup and Connecting the Power
Cord
1. Attach the manual holder to the left or right side of the stand. Store the
printer manuals in the holder.
2. Unlock the casters. Then move the printer to the place of use. (The
casters are meant for moving the printer for only a short distance.) Lock
the casters after moving.
34
Setting Up the Printer | 35
Tip: After removing
protective materials,
touch a metal part of the
printer to discharge static
electricity.
3. Remove any packing tape and plastic film. Check these areas:
•
the front cover
•
the ink compartment covers
•
the maintenance tank(s)
4. Open the roll paper cover and remove the tape and packing material.
35
36 | Setting Up the Printer
5. Open the front cover and remove the tape and packing material.
Save the packing material in case you need to ship the printer.
6. Close the front cover.
7. Connect the power cord to the AC inlet on the back of the printer.
36
Setting Up the Printer | 37
8. Attach the cable guides to the left or right side of the printer back and
route the power cord to the side of the printer as shown.
Power cord on left side
Caution: Do not use an
outlet that is controlled
by an automatic timer or
wall switch. Otherwise,
you may accidentally shut
off the printer and cause
damage.
Power cord on right side
9. Plug the power cord into a properly grounded electrical outlet.
Installing Ink
Use the ink cartridges that came with your printer for initial ink charging.
During the initial installation process, it is normal for most of the ink in each
cartridge to be used.
The cartridges shipped with your printer are provided mainly to charge the
ink system. Make sure you order a new set of cartridges as soon as possible.
Caution: Always turn off
the printer by pressing
the P power button.
During shutdown, the
printer caps the print
head and flushes it with
cleaning fluid. This takes
several minutes to
complete. To prevent
damage, never unplug
the printer during this
process.
1. Press the P power button to turn on the printer. In a moment,
INSTALL INK CARTRIDGE appears on the LCD display and the ink
covers pop open slightly.
37
38 | Setting Up the Printer
2. Open both ink covers.
Caution: Do not touch
the green chip on top of
the cartridge, or you may
damage it.
3. Remove the ink cartridges from their packages. Gently shake each
cartridge as shown below for the following durations:
•
White ink cartridge: 30 seconds (about 100 times)
•
Other ink cartridges: 5 seconds
38
Setting Up the Printer | 39
4. Note the location of the slot corresponding to each cartridge.
Left ink bay
Right ink bay
Slot no. Cartridge
Slot no.
Cartridge
1
Cyan (C)
7
Vivid Magenta (VM)
2
Orange (O)
8
Cleaning Liquid (CL)
3
Yellow (Y)
9
Green (G)
4
Light Cyan (LC)
10
Photo Black (PK)
5
White (WT)
11
Vivid Light Magenta (VLM)
6
Cleaning Liquid (CL)
5. Install the ink cartridges in the printer.
Hold each cartridge with the arrow pointing toward the printer, then
insert it into its slot until it clicks into place. Make sure you insert each
cartridge all the way into the correct slot.
39
40 | Setting Up the Printer
Caution: Charging takes
about 15 minutes. Never
turn off the printer,
remove the maintenance
tank, or open the front
cover or ink covers while
the P power light is
flashing, or you may
damage the printer.
6. After installing all 11 cartridges, close the ink covers. The printer begins
charging the ink delivery system and the P power light flashes.
After ink charging is completed, you need to load paper before READY will
appear on the display.
Aligning the Print Head
Before using your printer, you need to align the print head for best results.
1. Load the bundled roll paper included with the printer. See page 49 for
instructions on loading roll media.
When you’re prompted to choose the paper type, select Bundle Roll
Paper.
2. Follow the instructions on page 87 to align the print head.
After the alignment is complete, return to this chapter and follow the
remaining instructions to finish setting up your printer.
40
Setting Up the Printer | 41
Connecting to Your System
You can use USB and/or Ethernet network connections.
For USB connection, make sure your system has the appropriate port and
you have a standard, shielded cable up to 10 feet (3 m) in length.
To connect to a network hub, you need a standard RJ-45 CAT-5 network
cable. To connect directly to your computer’s network interface, you need
an RJ-45 CAT-5 crossover cable.
1. Make sure that both the printer and the computer are turned off.
2. Plug the interface cable into the appropriate port on the printer.
USB connection
Network connection
3. Plug the other end of the cable into the appropriate connector on your
computer or router.
Installing the Software
Follow these steps to install the software for your printer (Windows only).
1. Make sure your printer is turned off.
2. Turn on your computer.
41
42 | Setting Up the Printer
Note: You can check for a
newer version of your
driver on the Epson
support site at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
3. Insert the printer software CD-ROM in your computer. The installer
starts automatically.
You see this screen:
If you see an AutoPlay
window, click Run
Setup.exe. If you see a
User Account Control
screen, click Yes or
Continue.
4. Click the Install button.
5. Read the license agreement and click Accept.
Note: If you see a Found
New Hardware Wizard
screen, select No, not
this time, click Next, and
click Next again.
6. For a USB connection, when you see a screen asking you to turn on the
printer, press the printer’s Ppower button. (Make sure the printer is
connected; see page 41.)
For a network connection, click the Manual button, select the port you
created for the printer, and click OK.
If you didn’t create a port for the printer, select FILE.
7. When you see the final installation screen, click Exit.
Note: The CD, which
includes the Network
Guide, is for Windows
only. Macintosh users
can view the guide at
epson.com/support (U.S.)
or epson.ca/support
(Canada). Select your
product, then choose
Documents & Manuals.
8. Register your printer with Epson, then remove the printer software
CD-ROM.
9. If you need to create a port, see the on-screen Network Guide.
Go to the next section to update the printer firmware, if necessary.
42
Setting Up the Printer | 43
Updating Your Printer Firmware
To keep your printer features and functionality up to date, you should check
for a newer version of firmware on the Epson support site and update your
printer, if necessary.
Checking the Current Firmware Version
1. Press the r Menu button.
2. Press the d button until PRINTER STATUS is highlighted, then press
r.
3. Press r again and note the firmware version displayed.
4. When done, press
to exit the menu.
Downloading and Updating the Firmware
Note: The printer must be
in Ready mode with paper
loaded to update the
firmware.
1. Click the EPSON LFP Remote Panel icon on your desktop. You see
the LFP Remote Panel.
2. Select your printer, then click the Firmware Updater button.
When you see the prompt, click OK to have the EPSON LFP Remote
Panel utility automatically locate and download the latest firmware from
the Epson website.
If you need to download the firmware manually, visit Epson’s support
website at epson.com/support (U.S.) or epson.ca/support (Canada),
select your product, then click Drivers & Downloads.
Choose the latest firmware and follow the instructions on the screen.
Caution: Don’t turn off
the printer while the
firmware is updating.
Note: For more
information on using the
LFP Remote Panel, click
Help to see the on-screen
guide.
3. Make sure your printer is turned on, its LCD displays READY, and it is
connected to your computer or network, then choose your printer.
4. Click Browse and find the firmware file that you just downloaded and
extracted. Select the file and click Choose or Open.
5. If the firmware version of the file is newer, click Update to start the
firmware updating process. (If it is the same, you don’t need to update.)
43
44 | Setting Up the Printer
6. When the update is complete, close the Firmware Updater window and
Epson LFP Remote window.
If you connected your printer to a network, follow the instructions in the
next section to configure the printer for your network.
Configuring the Printer’s Network Adapter
Once the printer is connected to your network, follow these steps to
configure it:
1. Turn on the printer.
2. Start EpsonNet Config. The EpsonNet Config program searches for all
Epson printers on the network and displays the MAC address and IP
address for each printer that it finds.
T
3. Highlight the printer that you want to configure and click
Configuration to access the TCP/IP selection screen.
4. If necessary, contact your network administrator for instructions on
assigning an appropriate IP address.
For more information on configuring the printer, see the on-screen Network
Guide.
44
45
Chapter 2:
Using Film and
Other Media
The Epson Stylus Pro WT7900 is designed to print with white ink on
selected Epson media, such as Epson ClearProof™ Film and CrystalClear™
Film. These media are available as rolls in either a 17-inch or 24-inch width
(432 mm or 610 mm). You can also print on a variety of other roll paper and
cut sheet media by customizing the settings for your paper.
Additional film types may be available. Check the Epson Pro Imaging
website at www.proimaging.epson.com or your Epson Professional Imaging
Authorized Reseller for more information.
This chapter includes the following topics:
•
Using Epson film
•
Loading film in the printer
•
Using the film basket
•
Using Epson paper
•
Using the paper basket
•
Customizing paper settings
Using Epson Film
The characteristics of Epson film differ from other media you may be used
to. When printing on Epson film, carefully follow the guidelines below for
best results.
Temperature and Humidity
To ensure consistent color in the white areas of your prints, use Epson film
within these environmental conditions:
Note: Refer to the
instructions included with
the media for details.
•
Temperature: 68 to 77 °F (20 to 25 °C)
•
Humidity: 40 to 60% RH
To maintain print quality, keep your prints in the same conditions. Avoid
direct sunlight, high temperature, and high humidity. Keep unused media in
its original packaging—including the bag, end caps, and box—and store it at
room temperature and in a dry location.
45
46 | Using Film and Other Media
Preparation Before Printing
•
When printing with Epson film, attach the film basket and use it to
catch your prints (see page 59).
•
If you’ve been printing with media other than Epson film, paper dust
may have accumulated on the platen. This can transfer to your film
during printing. If necessary, clean the inside of the printer as described
on page 99.
•
If the backing material has separated from the film, or if the end of the
roll is uneven or wrinkled, cut off the end of the roll in a straight line
before loading.
•
Do not remove the white backing material before loading the film in the
printer. The backing material protects the film from damage during
printing.
Handling Media After Printing
•
Remove each printout as it is dropped into the film basket. If you allow
printouts to stack, they may get scratched.
•
To avoid marring, do not touch the printed surface immediately after
printing. Handle the media by its edges only.
Removing the Backing Material
Epson ClearProof Film has a thin, white backing material that protects the
media from damage during printing. Wait until the print is completely dry
before removing the backing.
Caution: To avoid
damaging your print, wait
until it’s completely dry
before removing the
backing.
1. Apply a piece of adhesive tape to the backing material at one corner. Use
the tape to separate the backing from the film.
46
Using Film and Other Media | 47
2. Continue to remove the backing slowly and carefully to avoid creasing
the media.
Caution: Static electricity
is generated when
removing the backing.
Keep away from delicate
instruments when
removing it.
3. Once you’ve removed the backing, touch a metal part of the printer (or
other grounded object) to discharge possible static electricity buildup
caused by removing the backing.
Additional Handling Precautions
•
Do not wet the surface of your printouts—for example, by cleaning
them with a moist cloth. Otherwise water stains may be left behind.
•
Avoid storing your printouts where they will be exposed to high
temperature, humidity, or direct sunlight.
Loading Film in the Printer
See the sections below for instructions on making appropriate printer
settings and loading the film for printing.
Selecting the Paper Type
Note: If you want to print
with media other than
Epson film, you’ll need to
change the Paper Type
setting. See page 65 for
more information.
Whenever you print with Epson film, be sure to select ClearProof Film as
the Paper Type setting:
1. Press r Menu.
2. Press u or d to select PAPER SETUP, then press r.
3. Select PAPER TYPE, then press r.
4. Select ClearProof Film, then press the OK button to save the setting.
5. Press
to exit the menu.
47
48 | Using Film and Other Media
Setting Up Automatic Media Tracking and Identification
Before you load roll media in the printer, you can set up the automatic
media tracking system. This system prints a barcode on the edge of the film
that indicates the media type, roll length, and the alert setting.
When the printer is turned on or roll media is placed in the printer, the
barcode is scanned and the amount of roll media remaining is displayed on
the LCD panel. You will see an alert message when the roll is nearly used up.
The barcode is printed when you press the
button.
Paper release (ePlaten)
Make sure PAPER OUT appears on the control panel. Then follow these
steps to set up the automatic media tracking system:
1. Press r Menu.
2. Press u or d to select PAPER SETUP, then press r.
3. Press r to select ROLL PAPER REMAINING.
4. Press r to select REMAINING PPR SETUP.
5. Press d, select ON, and press OK.
Tip: You can use
Maintenance mode to
switch the units of
measurement in the
printer from meters to
feet. See page 93 for
instructions.
6. Press u to go back to REMAINING PPR SETUP.
7. Press d to select ROLL PAPER LENGTH.
8. Press r, then select the length of the roll media loaded in the printer,
from 15 to 300 ft (5 to 99.5 m), then press OK.
9. Press l, then press d to select ROLL LENGTH ALERT.
10. Press r, then select the length at which you want to receive an alert
message, from 3 to 50 ft (1 to 15 m), then press OK.
11. Press
to exit the menu.
48
Using Film and Other Media | 49
Placing the Roll in the Printer
1. Open the roll paper cover.
2. Push the lock lever down firmly, then move the roll paper holder to the
left.
49
50 | Using Film and Other Media
3. Set the roll on top of the printer.
4. If necessary, adjust the roll paper adapters to fit the core size of the roll
paper.
2-inch core:
3-inch core:
50
Using Film and Other Media | 51
5. Release the tension lever on both adapters.
6. Push the adapters into the paper core at both ends of the roll. Then press
down on the tension levers to secure the adapters on the roll.
51
52 | Using Film and Other Media
7. Move the roll paper to the right side until it touches the roll paper guide.
8. Slide the roll paper holder to align the u arrow with the roll paper
adapter.
52
Using Film and Other Media | 53
9. Roll the paper slowly into position.
10. Grasp the handle on the left roll paper holder and slide it to the right as
far as it will go. Make sure the roll paper is pushed all the way to the
right, as shown.
53
54 | Using Film and Other Media
11. Pull up the lock lever to lock the paper in place.
Loading the Film for Printing
1. Press the l Paper Source button until the
on the LCD display.
Caution: To avoid
feeding excess roll paper,
make sure the sheet
icon does not appear on
the LCD display.
or
roll icon appears
•
Choose
if you want the paper to be cut automatically after each
page is printed.
•
Choose
if you want to decide for yourself when to cut the paper
(see page 56 for instructions).
2. If the
light is not on, press the
54
button to release the platen.
Using Film and Other Media | 55
3. Insert the paper into the slot.
Caution: Don’t pull the
paper down further than
shown, or it may get
wrinkled when it moves
into position.
If the paper doesn’t come out, you may need to lower the suction by
pressing the d button. Make sure you return the suction to normal after
the paper is loaded.
4. Close the roll paper cover.
5. Press the
button to hold the paper against the platen.
55
56 | Using Film and Other Media
Wait for the paper to move into position automatically, or press the
button to move the paper into position right away.
Note: Opening the front
cover causes printing to
stop. Do not open the
front cover while printing
is in progress, or your
print quality might be
affected.
6. If you see a question on the display about paper settings, select Yes if the
settings are correct, or select No and then change the settings. Press OK
to save your settings.
7. If the edge of the paper is uneven or wrinkled, press the
cut the edge.
button to
Cutting Film with the Built-in Cutter
Note: The minimum
printout length when
using Auto Cut is 16.5
inches (420 mm). For
shorter lengths, you need
to turn off Auto Cut and
cut the film as described
here.
When you’re not using the
Auto Cut On setting, you can cut roll paper
by pressing a button after your print job is finished.
1. Before you print, press the l Paper Source button until you see the
roll (Auto Cut Off) icon on the LCD display.
2. Run your print job.
3. Press and release the
button. When the selection menu appears,
select CUT, then press OK. The paper is cut.
4. If the paper cannot be cut by the built-in cutter, press the d button to
feed the paper to the manual cutting position. Then cut it manually.
Printing Trim Lines
You can print trim lines on the right edge of your pages (Auto Cut On) or
on the right and bottom edge (Auto Cut Off).
1. Press r Menu.
2. Press r again to select the PRINTER SETUP menu.
3. Press d to select PAGE LINE, then press r.
4. Press d or u to select ON, then press OK to save the setting.
A check mark appears next to the selected setting.
5. Press
to exit the menu.
56
Using Film and Other Media | 57
Removing the Roll from the Printer
1. Open the roll paper cover.
2. Press the
button to release the paper. It is rewound automatically. If
automatic media tracking is on, the barcode and paper information is
printed.
3. If you don’t plan to reload paper immediately, press the
again to exit paper loading mode.
57
button
58 | Using Film and Other Media
4. Push down the lock lever firmly to release it. Then grasp the handle on
the roll paper holder and slide it all the way to the left to release the roll.
5. Roll the paper forward so that it rests on top of the printer.
58
Using Film and Other Media | 59
6. Pull up the tension levers, then remove the adapters from the paper roll.
7. Rewind the roll carefully and place it in its original package.
Using the Film Basket
Note: Do not place heavy
objects such as paper
rolls in this basket, or it
may get damaged. The
basket can support up to
6.6 lb (3 kg).
Use the film basket whenever you print on Epson film. The film basket
protects your prints from smearing or other damage, and can hold prints up
to 36 inches (914 mm) long. Remove each printout as it is dropped into the
basket. If you allow printouts to stack, they may get scratched.
59
60 | Using Film and Other Media
Attaching the Film Basket
Note: If you’re using the
optional SpectroProofer,
you don’t have to remove
it in order to attach the
film basket.
Before attaching the film basket, you need to move the paper basket to the
fully upright position. Follow the instructions below.
1. Lower the paper guides as shown. Compress the side tabs on the guides
to release them.
60
Using Film and Other Media | 61
2. Raise the main arm of the paper basket all the way up. Then raise the
lower part of the basket and secure it with the hook-and-loop fastener
straps, as shown below.
3. Unhook the storage cord and open the film basket.
61
62 | Using Film and Other Media
If desired, bundle the cord using the strap as shown.
4. Make sure the straps shown below are positioned correctly. If necessary,
slide the straps to the indicated positions.
62
Using Film and Other Media | 63
5. Align the basket with the guides on the printer. If necessary, push down
on the front of the basket to adjust its height.
6. Slide the basket into the channels on the guides. Make sure the basket is
inserted all the way.
63
64 | Using Film and Other Media
Removing and Storing the Film Basket
When you’re done using the film basket, you can remove it from the printer
and fold it up for storage as described below.
1. Pull straight back on the film basket to detach it.
Tip: For best results, loop
the cord around the top
metal bar before hooking
it.
2. Fold up the basket as shown. Use the storage cord to keep it closed.
64
Using Film and Other Media | 65
Using Epson Paper
Although the Epson Stylus Pro WT7900 is designed to work primarily with
Epson film, it is possible to print on other selected Epson paper types. Check
the Epson Pro Imaging website at www.proimaging.epson.com or your
Epson Professional Imaging Authorized Reseller for compatible media.
Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. If you use non-Epson paper or other media,
you may need to adjust the settings for your paper. See page 73 for
instructions.
The following table shows the paper sizes you can use:
Supported paper sizes
Roll paper
Cut sheets
Width
10 to 24.0 in.
(203 to 610 mm)
Letter size up to 24 in.
(610 mm)
2 in. core: 147.6 ft (45 m)
3 in. core: 662.7 ft (202 m)
Up to 62 inches (1580 mm)
Length
2 in. core: 4 in. (103 mm)
3 in. core: 6 in. (150 mm)
—
3.15 to 19.7 mil
(0.08 to 0.5 mm)
3.15 to 59 mil (0.08 to 1.5 mm)
Maximum
external roll
diameter
Thickness
Guidelines for Using Epson Media
Follow these guidelines, as well as those included in your paper package,
when printing on Epson paper and other media:
•
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
•
Be careful not to bend or scratch the paper.
•
Always choose the correct Media Type setting in your printer software
before you send your job. If your paper does not appear on the control
panel, check the instructions included with the paper, or look on the
Epson website (www.proimaging.epson.com). If you are using
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66 | Using Film and Other Media
non-Epson paper, consult the manufacturer for the best setting. You
may have to experiment with different settings to determine which one
is best for the media you’re using.
•
Always select the correct paper source (roll or sheet) in both the printer
software and on the printer’s control panel.
•
Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.
•
Store sheet media on a flat surface.
•
If you’re loading heavy paper, you may need to increase the paper
suction by pressing the u button. For lightweight paper, decrease the
suction by pressing the d button.
Although not recommended for long periods of time, you can leave your roll
paper in the printer when you print on cut sheets; make sure it is removed
from the paper path and rolled up.
How you load the paper depends on its thickness:
Note: For heavy paper,
you may need to increase
the suction by pressing
the u button. This helps
hold the paper in place
during loading and
printing.
For lightweight paper,
decrease the suction by
pressing the d button.
•
For most paper, see the section below.
•
For stock thicker than 19 mil (0.5 mm), see page 68.
Loading Cut Sheets
Make sure you load paper in the portrait orientation (short edge first).
You can load paper without pressing the
scratching and is fast and easy.
button. This prevents
1. Make sure the printer is turned on and the roll paper cover is closed.
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Using Film and Other Media | 67
2. Press the l Paper Source button until the
LCD display.
sheet icon appears on the
3. Feed the sheet into the paper slot until it meets resistance. Make sure the
right edge of the paper is straight and aligned with the vertical line on
the roll paper cover.
4. Press d. The sheet feeds into printing position automatically.
5. If you see a question on the display about paper settings, select Yes if the
settings are correct, or select No and then change the settings. Press OK
to save your settings.
6. Print your page. After it is finished, the sheet stays in the printer.
7. To remove your print, press the d button while holding the sheet.
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68 | Using Film and Other Media
Loading Heavy Sheets
Make sure you load paper in the portrait orientation (short edge first).
1. Make sure the printer is turned on and the roll paper cover is closed.
2. Press the l Paper Source button until the
LCD display.
sheet icon appears on the
Note: You may need to
increase the suction by
pressing the u button.
This helps hold the paper
in place during loading
and printing.
3. Press the
button.
4. Feed the sheet into the paper slot. Make sure the right and top edges of
the paper are straight and aligned with the horizontal and vertical lines
on the printer.
5. Press the
button.
Wait for the paper to move into position automatically, or press the
button to move the paper into position right away.
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Using Film and Other Media | 69
6. If you see a question on the display about paper settings, select Yes if the
settings are correct, or select No and then change the settings. Press OK
to save your settings.
7. Print your page. After it is finished, the sheet stays in the printer.
8. To remove your print, press the d button while holding the sheet.
Note: If you notice head
strikes on your prints,
make sure your paper is
flat. You can also try
changing the PLATEN
GAP setting to WIDE. If
that doesn’t solve the
problem, try changing it
to WIDER.
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust
the platen gap setting. STANDARD is the default setting. However, if print
quality is not satisfactory when using very thin or very thick stock, you may
need to change this setting.
1. Press r Menu.
2. Press r again to select PRINTER SETUP, then press r to select
PLATEN GAP.
STANDARD is selected as the current setting.
Caution: To avoid
damaging the printer,
make sure you do not
select the NARROW
setting when you print
on thick media.
3. Use the u or d button to choose NARROW, WIDE, WIDER, or
WIDEST.
4. Press OK to save the setting. A check mark appears next to the selected
setting.
5. Press
to exit the menu.
If you’ve selected a non-standard platen gap, the following symbols appear in
the corner of the display to remind you of the narrow or wide setting:
Widest
Wider
Wide
Narrow
When you switch media, don’t forget to change the setting back to
STANDARD.
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70 | Using Film and Other Media
If you’re printing on non-Epson media, you may want to customize the
settings for your paper. See page 73 for more information.
Using the Paper Basket
The paper basket attaches to your printer and catches your paper printouts as
they come out. The basket keeps your printouts from getting dirty or
scratched. You can set it up either to catch the paper under the printer or in
front of the printer. If you’re been printing with Epson film, you may need
to remove the film basket first (see page 64).
Catching Printouts in Front of the Printer
Follow the steps below to set up the basket in front of the printer. Use this
method for paper more than 19 mil (0.5 mm) thick or any prints that are 36
inches (91 cm) or longer.
1. If you are using the paper guides, make sure they are in front of the
basket, as shown below.
2. Release the straps at the front of the basket and tilt it down. Then raise
the paper guides.
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Using Film and Other Media | 71
3. Raise the front of the basket so that the surface is taut. Then lower the
paper guides so that your prints slide smoothly onto the cloth.
Note: To avoid paper
feed errors, do not allow
prints to stack up in the
paper basket.
Catching Printouts Under the Printer
Follow these steps to catch printouts under the printer:
1. Raise the paper guides and tilt the front of the basket down.
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72 | Using Film and Other Media
2. Lower the paper guides, then raise the front of the basket all the way up.
Fasten the front of the basket with the straps.
Storing the Paper Basket
If you are not using the paper basket, you can fold it out of the way.
1. Raise the paper guides, then adjust the straps as needed and raise the
front of the basket. Lower the paper guides.
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Using Film and Other Media | 73
Customizing the Settings for Your Paper
When you choose a media type in your Epson printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles various media—especially if you
use non-Epson paper or a paper not supported by the driver. Use the paper
configuration settings described below.
You can create a group of settings for each paper type (up to ten types) and
select the settings whenever you print on a particular stock.
Creating Custom Paper Settings
Note: Paper
configurations are needed
only for non-Epson media.
To create settings a specific paper type, make sure the paper you want to use
is loaded in the printer. Then follow these steps:
1. Press r Menu, then press u or d to select PAPER SETUP.
2. Press r, then press d to select CUSTOM PAPER.
Note: You can also create
paper configurations using
the Epson LFP Remote
Panel installed from the
printer software CD.
3. Press r, then press d or u to select a number (1 to 10). Press r to save
the number setting.
4. Press d or u to select PAPER TYPE, then press r. Press d or u to
select a media type, then press r. Press OK to save it.
5. Press l twice to go back to the previous menu.
6. Press d or u to select PLATEN GAP, then press r. Press the d button
to select NARROW, STANDARD, WIDE, or WIDER. The STANDARD
setting is recommended for most paper types. Press OK to save the
setting, then press l to go back to the previous menu.
7. Press d or u to select THICKNESS PATTERN, then press r. Press OK
to print the paper thickness pattern. A pattern similar to the following is
printed:
1
2
3
4
5
Smallest gap
73
6
7
8
9
10
11
12
13
14
15
74 | Using Film and Other Media
8. Examine the printed pattern for the most evenly overlapping lines.
Choose the number with the most even lines. In the example shown
above, the lines under number 4 are the most even.
After printing the pattern, THICKNESS NUMBER is highlighted.
9. Press u or d to select the number that you noted in step 8, then press
OK.
10. Press l, then d to select any of the menu options shown below. Make
adjustments as needed, and press OK to save each setting. Then press l
to return to the menu.
•
PAPER FEED ADJUST helps eliminate banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
DRYING TIME lets you print with non-Epson media and avoid
smearing the ink. You can make the print head wait up to
10 seconds after each pass to allow ink to dry on the page.
•
PAPER SUCTION lets you decrease the paper suction level when
printing on thin media (under 12 lb), such as drafting paper or
backlight film.
•
SET ROLL PAPER TENSION lets you adjust the tension to HIGH
or HIGHER for cloth or thin paper, or if the paper wrinkles during
printing.
•
REMOVE SKEW helps reduce paper skew for very thin media or
film.
11. When done, press
.
After you settings, you can use the TEST PRINT menu to print out a list of
paper numbers showing the settings for each one.
Printing Your Custom Paper Settings
You can print a list showing the customized settings for all your papers. This
makes it easy to select the settings you want for a particular type of paper.
1. Press r Menu, then press d to highlight TEST PRINT. Press r again.
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Using Film and Other Media | 75
2. Press d to select CUSTOM PAPER, then press r.
3. Press OK to print your custom paper settings.
Selecting Custom Paper Settings
Once you have created a customized paper setting, you can select it
whenever you print on that paper:
1. Press r Menu, then press u or d to select PAPER SETUP.
2. Press r, then press d to select PAPER TYPE, then press r.
3. Press d to select CUSTOM PAPER, then press r.
4. Press u or d to select the paper number you want to use.
5. Press OK. The paper number you selected is displayed on the LCD with
a check mark.
6. Press
to exit the menu. The paper number you selected is
displayed on the LCD.
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76 | Using Film and Other Media
76
77
Chapter 3:
Maintaining
and
Transporting
the Printer
This chapter describes the following maintenance procedures for your
Epson Stylus Pro WT7900:
•
Maintaining white ink cartridges
•
Checking printer status
•
Checking and cleaning the print head
•
Aligning the print head
•
Replacing ink cartridges
•
Changing the date and time
•
Performing additional maintenance tasks
•
Replacing the paper cutter blade
•
Replacing the maintenance tank
•
Cleaning the printer
•
Transporting or storing the printer
In addition to the features described in this chapter, you can also use the
menu system on the printer to fine-tune a variety of printer settings. For
more information, see page 128.
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78 | Maintaining and Transporting the Printer
Maintaining White Ink Cartridges
Due to the special properties of Epson white ink, some settling of the ink
components can occur over time. This may cause uneven printing. To
maintain optimal print quality, the white ink cartridges must be shaken on a
regular basis.
WARNING: If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
To shake a white ink cartridge, hold it horizontally as shown. Shake it back
and forth about an inch or two (5 cm) in each direction.
Caution: Do not touch
the green chip on top of
the cartridge.
See the sections below for special storage instructions for white ink
cartridges, and to determine when and how much to shake them.
Storing and Shaking White Ink Cartridges
When you’re storing white ink cartridges, follow these steps to maintain
their quality:
Note: Use ink cartridges
before the expiration
date printed on the box.
•
After purchasing a white ink cartridge, if you don’t plan to use it right
away, shake the box with the cartridge still inside for about 30 seconds.
•
When you store a white ink cartridge, lay it down flat on a shelf.
•
If you store white ink cartridges over a long period of time, shake them
at least once a month. Leave the cartridges in their boxes and shake them
for about 30 seconds each.
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Maintaining and Transporting the Printer | 79
Shaking the Installed White Ink Cartridge
Caution: The white ink
needs to be shaken even
if the printer isn’t being
used. If necessary, turn
on the printer once a
week to remove and
shake the cartridge.
Once you’ve installed a white ink cartridge in the printer, it needs to be
shaken weekly to maintain image quality. The printer will alert you at the
end of each week when shaking is required:
You can check the number of days remaining until the next time you need to
shake the ink cartridge. This is shown at the bottom of the LCD display:
Days until white ink cartridge shaking
Tip: If you don’t print for
more than a month,
perform a nozzle check
(see page 83) and select
the PRINT WITH WHITE
INK option. This helps
keep the white ink
nozzles clean.
You can continue to print if shaking is
required, but it is recommended that you do
so as soon as possible to maintain print
quality. If a month passes without the
cartridge having been shaken, you see a
warning message and you cannot print. If
this happens, shake the white ink cartridge
to clear the error and resume printing.
Follow these steps to shake the white ink cartridge:
1. Make sure the printer is on, then press the
button.
2. Press d to select OPEN LEFT COVER, then press OK.
The left ink cover is unlocked.
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80 | Maintaining and Transporting the Printer
3. Open the cover all the way.
4. Press in the white ink cartridge and release it. The cartridge pops out.
5. Pull the cartridge straight out of its slot.
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Maintaining and Transporting the Printer | 81
WARNING: If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
Note: Shake the
cartridge back and forth
about an inch or two
(5 cm) in each direction.
Do not touch the green
chip on top of the
cartridge.
6. Hold the cartridge horizontally and shake it for about 30 seconds (about
100 times).
7. Hold the cartridge with the arrow pointing toward the printer. Then
insert it into the slot until it clicks into place.
8. Close the ink cover.
Checking Printer Status
Using the control panel, you can check the amount of ink remaining, the
total number of prints, and the status of your maintenance tank(s), and other
information. You can print out a status check or view the printer’s status on
the LCD display.
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82 | Maintaining and Transporting the Printer
Printing Status Information
The status check sheet shows some of the current default settings, the page
count, and the status of the maintenance tank.
1. Make sure paper is loaded in the printer.
Note: You can replace
the ink cartridges, cutter
blade, and maintenance
tank yourself. Other
printer parts need to
be replaced by an
authorized Epson service
technician.
2. Press r Menu.
3. Press d to select TEST PRINT, then press r.
4. Press d to select STATUS SHEET, then press r.
5. Press OK to start printing.
Viewing Status Information
1. Press r Menu.
2. Press d to select PRINTER STATUS, then press r.
3. Do one of the following:
Note: You can change
the units of
measurement from
centimeters to inches
and feet using
maintenance mode on
the printer’s control
panel. See page 92 for
instructions.
•
To check the firmware version, press r again. When done, press l.
•
To check the amount of ink left, press d to select INK LEVEL, then
press r. The percentage of ink left in the first cartridge is displayed.
Continue pressing d to see the status of the remaining cartridges.
When done, press l.
•
To check how much capacity the maintenance tank(s) have, press d
to select MAINTENANCE TANK, then press r. The percentage
remaining for each tank is displayed. As the tank is filled, the
percentage drops. When done, press l.
•
To check job history, press d to select JOB HISTORY, then
press r. For the last 10 print jobs saved in the printer, you see the
ink used (in milliliters) and paper used (in square centimeters). The
most recent job is saved as No. 0. When done, press the l button.
•
To check the total number of prints, press d to select TOTAL
PRINTS, then press r. When done, press l.
•
To check the status of the printer for myEpsonPrinter.com, press d
to select EDM STATUS, then press r. When done, press l.
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Maintaining and Transporting the Printer | 83
4. Press
to exit the menu.
For more information about the Printer Status menu, see page 128.
Checking and Cleaning the Print Head
Note: The printer
automatically checks the
print head and cleans it if
necessary, but you can
adjust the settings (see
page 86).
If your printed image shows a color shift or horizontal lines, you should
check the print head to see if any nozzles are clogged or deflected. If one or
more nozzles is clogged, you can run a cleaning cycle to clear the nozzles.
Checking the Print Head
Note: You can have a
nozzle check pattern
automatically printed on a
regular basis. See
page 86.
Check the print head by printing a nozzle check pattern, as described below,
and then examine it to determine whether the print head needs cleaning.
1. Make sure roll paper or letter- or A4-size cut sheet paper is loaded in the
printer. If you need to check the white ink nozzles, use film to ensure
that the ink is visible.
2. Press r Menu.
3. Press d until TEST PRINT is selected, then press r.
4. Make sure NOZZLE CHECK is selected, then press r.
5. Select PRINT WITH WHITE INK or PRINT NOW, then press r.
•
Select PRINT WITH WHITE INK if you think there may be a
problem with the white ink nozzles. This option ensures that white
ink is included as part of the test pattern. If necessary, the printer
will replace cleaning liquid with white ink in the print head before
printing the pattern.
•
Select PRINT NOW if you know the white ink nozzles are working
properly and you don’t need to check them. The printer may
include white ink as part of the test pattern, but only if it’s already
loaded in the print head.
Note: The printer
normally replaces white
ink with cleaning liquid
when it’s shutting down.
6. Press OK to start printing the nozzle check pattern.
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84 | Maintaining and Transporting the Printer
7. After the pattern is printed, use at least a 10× eye loupe to examine it.
Note: The cleaning
nozzles use fluid to clean
the print head and related
parts. If they’re clogged,
you may not immediately
notice a decline in print
quality, but you should
clean them anyway.
If the printer shows CL : -as the cleaning nozzle
status, the check failed.
Note the error code on
the LCD display and
contact Epson as
described on page 11.
•
If the pattern looks good, as shown below, the print head is clean.
Since cleaning liquid is nearly invisible, the printer checks the
cleaning nozzles automatically and shows their status below the
pattern. In this case, “OK” indicates that the cleaning nozzles are
working properly.
•
If any dots or segments are missing or deflected, as shown below,
one or more nozzles may be clogged. If the cleaning nozzles are
clogged, the printer shows their status as “NG” or no good. If either
of these problems appears, run a cleaning cycle as described in the
next section. Then print another nozzle check pattern to make sure
the nozzles are clean.
•
If the nozzles are still clogged after three cleaning cycles, run a power
cleaning cycle as described in the next section.
Running a Cleaning Cycle
You can run several types of cleaning cycles from the control panel (or from
the Epson LFP Remote Panel): normal cleaning, power cleaning, and
cleaning of each pair of ink colors.
If you know which colors you need to clean, select CLEAN COLOR PAIRS
and then press r to select the desired colors. This prevents ink from being
used unnecessarily to clean nozzles that aren’t clogged.
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Maintaining and Transporting the Printer | 85
Run the power cleaning only if the normal cleaning process is not sufficient
to clear the nozzles. The power cycle uses a large quantity of ink, so it is
recommended only as a last resort. To use power cleaning, the cartridges
need to be at least 50% full; replace a low cartridge if necessary. After
cleaning, you can reinsert the old cartridge.
Caution: Don’t run a
cleaning cycle while
thick media is loaded in
the printer.
1. Print a nozzle check pattern to make sure the print head needs cleaning,
as described on page 86.
2. Make sure the printer is ready and the B ink Check light on the printer’s
control panel is not on or flashing.
3. Press the
cleaning button on the control panel.
4. Press u or d to select one of the following:
•
NORMAL CLEANING—Press OK to start the cleaning cycle.
•
CLEAN COLOR PAIRS—Press OK, select the color pair you want
to clean, then press OK to start the cleaning cycle.
•
POWER CLEANING—Press OK to start the cleaning cycle.
5. When cleaning is finished and the P power light stops flashing, print
the nozzle check again to confirm that the head is clean.
Note: You must use at
least a 10× eye loupe to
examine the nozzle check
pattern for deflected
nozzles.
If a single nozzle in one
color remains clogged,
use SS Cleaning (see
page 93).
For effective cleaning, always run a nozzle check between cycles.
If the nozzle check pattern is still missing segments or has deflections,
you can run a normal cleaning cycle up to three times. If that doesn’t
work, try running a power cleaning cycle. If necessary, turn the printer
off and leave it overnight to dissolve any dried ink, then clean the print
head again the following morning with a normal cleaning cycle.
If you continue to detect a problem with the white ink nozzles, perform
a white ink refresh as described on page 86.
If you still see no improvement, contact Epson for assistance.
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86 | Maintaining and Transporting the Printer
Refreshing the White Ink Supply
If the white ink density in your printouts is inconsistent even after cleaning
the print head, you may need to refresh the white ink supply—especially if
the printer hasn’t been used for more than a year. This helps clear any white
ink components that have settled in the supply line.
Before starting, make sure you have already shaken the installed white ink
cartridge as described on page 79.
1. Press r Menu.
2. Press d until MAINTENANCE is selected, then press r.
3. Press d until CLEANING is selected, then press r.
4. Press d until WT INK REFRESH is selected, then press r.
5. Press OK to start the refresh process.
6. Wait several minutes for the process to complete, then print a nozzle
check pattern (page 83) to verify that the white ink nozzles are working.
Automatically Checking and Cleaning the Print Head
By default, the printer checks the print head on a regular basis and cleans it if
necessary. This is done without printing a nozzle check pattern or using any
paper. You can specify how often you want this to happen. You can also have
a nozzle check pattern automatically printed at selected intervals, so you can
check it yourself.
1. Press r Menu. PRINTER SETUP is selected. Press r again.
2. Press d until AUTO NOZZLE CHECK is selected, then press r.
Note: If the printer
detects clogged nozzles,
it performs a single
cleaning cycle by default.
You can increase the
number of cleaning cycles
up to three with the
AUTO CLEANING TIMES
setting in maintenance
mode (see page 92).
3. Select one of the following, then press OK:
•
ON: PERIODICALLY—The printer periodically checks its nozzles
and runs a cleaning cycle if necessary (default).
•
ON: EVERY JOB—The printer automatically checks its nozzles
and cleans them if necessary before each print job. This uses a very
small amount of ink; recommended for large unattended print jobs.
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Maintaining and Transporting the Printer | 87
•
OFF—The printer will not perform automatic nozzle checks and
cleaning cycles.
4. Press l, then select PRINT NOZZLE PATTERN and press r.
5. Select ON: EVERY PAGE to have the nozzle check pattern printed
before each print job, or select ON: EVERY 10 PAGES. The setting is
turned OFF by default. These settings take effect only when you print
on roll paper.
6. Press OK to save the setting.
Aligning the Print Head
Aligning the print head is one of the most important things you can do to
ensure the best print quality. If vertical banding appears on your prints, if
they look grainy or blurry, or if you see misregistration or “ghosting,” you
need to align the print head.
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 83). This ensures that the print head alignment
patterns print correctly.
Follow these steps to align the print head:
Tip: For best results, use
the same width of paper
that you plan to print with.
1. Load the bundled roll paper included with the printer. You can also use
Epson film or other compatible Epson media.
2. Press r Menu.
3. Press u or d until HEAD ALIGNMENT is selected, then press r.
4. Make sure PAPER THICKNESS is highlighted, then press r.
Note: When you select
the paper type, it
automatically sets the
paper thickness for Epson
media.
5. Make sure SELECT PAPER TYPE is highlighted, then press r. Select
the paper type loaded in the printer and press OK. Select Bundle Roll
Paper if you’ve loaded the bundled paper included with the printer.
6. Press l twice to return to the Head Alignment menu.
7. Press d to select ALIGNMENT, then press r.
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88 | Maintaining and Transporting the Printer
8. Make sure AUTO is highlighted, then press r.
9. Make sure UNI-D (uni-directional) is highlighted, then press r. This is
the type of alignment to start with.
10. Press OK to start the alignment process.
Each alignment takes about 7 minutes. The printer scans the alignment
pattern and adjusts itself automatically. Don’t open the front cover or
turn off the printer during this process.
11. When the uni-directional alignment is finished, press r Menu.
12. Select HEAD ALIGNMENT, select ALIGNMENT, and then select
AUTO.
13. Select BI-D and press OK to start the alignment process.
Replacing Ink Cartridges
Tip: You can store
partially used ink
cartridges for up to
6 months. If you do so,
Epson recommends
covering the openings
with tape to protect
them from dust.
Before you begin a large print job, you should check your ink levels. If one of
your cartridges is low, you can replace it before you start. Or you can wait
until the ink is expended, replace the cartridge, and then continue the job
without any loss of print quality. However, it is best to replace a low ink
cartridge before starting a large print job.
The easiest way to check ink levels is from the control panel LCD display.
The icons show the approximate amount of ink remaining. The numbers
above the icons correspond to the 11 ink cartridge slots on the printer:
Ink cartridge
status
Maintenance
tank status
If necessary, you can also check the percentage of ink remaining in each
cartridge with the Printer Status menu, as described on page 81.
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Maintaining and Transporting the Printer | 89
Note: We recommend
that you use genuine
Epson cartridges and do
not refill them. The use of
other products may affect
your print quality and
could result in printer
damage.
Yields vary considerably
based on images printed,
print settings, paper type,
frequency of use, and
temperature. For print
quality, a small amount of
ink remains in the
cartridge after the
“replace cartridge”
indicator comes on.
For best printing results,
use up a cartridge with
six months of opening the
package.
When the B ink Check light is flashing and INK LOW appears on the LCD
display, the indicated cartridge is almost expended. Make sure you have a
replacement cartridge. When the light stays on and REPLACE INK
CARTRIDGE is displayed, the cartridge is expended. You must replace the
cartridge before you can continue printing.
You can install any combination of 150, 350, and 700 ml cartridges. Use the
following Epson UltraChrome® HDR ink cartridges:
Ink bay
Slot no. Cartridge
150 ml
350 ml
700 ml
Left
1
Cyan (C)
T642200
T596200
T636200
2
Orange (O)
T642A00 T596A00
T636A00
3
Yellow (Y)
T642400
T596400
T636400
4
Light Cyan (LC)
T642500
T596500
T636500
5
White (WT)
T642C00 T596C00
—
6
Cleaning Liquid (CL)
T642000
—
—
7
Vivid Magenta (VM)
T642300
T596300
T636300
8
Cleaning Liquid (CL)
T642000
—
—
9
Green (G)
T642B00 T596B00
T636B00
10
Photo Black (PK)
T642100
T596100
T636100
11
Vivid Light Magenta
(VLM)
T642600
T596600
T636600
Right
You can purchase genuine Epson ink and paper from an Epson Professional
Imaging Authorized Reseller. To find the nearest reseller, visit
www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or
call 800-GO-EPSON (800-463-7766).
Before you start, make sure the printer is turned on. Then follow these steps:
1. Note the color of the cartridge that is low or expended.
Caution: Leave the
expended cartridge in the
printer until you are ready
to replace it.
To prevent ink reporting
errors, never replace the
ink cartridges with the
printer turned off.
2. Press the
button.
•
If ink in one or more cartridges is expended, the corresponding ink
cover is unlocked.
•
If the ink is not expended, select the ink bay you want to open and
press OK.
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90 | Maintaining and Transporting the Printer
3. Open the ink cover all the way. Then press in the cartridge you want to
replace and release it. The cartridge pops out.
WARNING: If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
4. Remove the expended ink cartridge from the printer.
Tip: It’s a good idea to
save your first set of
expended cartridges so
you can use them for
transporting the printer, if
necessary.
5. Make sure the replacement cartridge is the correct color and remove it
from its package.
90
Maintaining and Transporting the Printer | 91
6. Gently shake each cartridge as shown for the following durations:
•
White ink cartridge: 30 seconds (about 100 times)
•
Other ink cartridges: 5 seconds
Caution: Do not touch
the green chip on top of
the cartridge, or you may
damage it.
7. Hold the cartridge with the arrow pointing toward the printer. Then
insert it into the slot until it clicks into place. Don’t force it in.
Note: If you can’t insert
the cartridge smoothly,
you may have the wrong
cartridge. Check the
package and product
code. If the B Ink light
remains on after installing
the cartridge, it may not
be inserted fully.
Caution: Do not remove
and re-insert cartridges
more often than
necessary. Doing so can
compromise the needle
valve seal and allow air to
enter the ink tubes,
causing nozzle damage.
8. Close the ink cover.
Once the cartridge is installed, the printer returns to its READY state.
91
92 | Maintaining and Transporting the Printer
Changing the Date and Time
Tip: You can use the
Printer Setup menu to
enable the roll paper
counter, paper size
check, and several other
printer features (see
page 128).
You can also use the
EpsonNet Config utility to
set up a time server. This
disables the CLOCK
SETTING menu.
1. Press r Menu.
2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d until you see CLOCK SETTING, then press r.
4. Use the d, u, and r buttons to set each item in the date and time,
displayed in the following format: MM/DD/YY HH:MM.
5. Press OK to save the setting, then press
to exit the menu.
Using Maintenance Mode
Maintenance mode lets you make special settings and perform maintenance
procedures that may be needed occasionally. You can use maintenance mode
to do the following:
•
Change the language or units of measurements used on the printer’s
control panel menus.
•
Adjust the maximum value for roll paper tension.
•
Run a “super strong” cleaning cycle
•
Change the number of cleaning cycles the printer automatically
performs when it detects clogged nozzles.
•
Return all of the printer’s control panel settings to their default values.
Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
button, then press the P power button and
2. Press and hold the
hold it until the printer turns on and the LCD displays
MAINTENANCE MODE.
92
Maintaining and Transporting the Printer | 93
3. Use the d and u buttons to select the settings described below. If you
need to back up to the previous menu level, press l.
Note: The CUSTOM
setting in maintenance
mode is not normally
used.
•
To change the language on the LCD display, press d to highlight
LANGUAGE, then press r. Press d until you see the language you
want, then press OK to select it. The printer exits maintenance
mode and returns to normal operation.
•
To change the units of measurement, press d to highlight LENGTH
UNITS, then press r. Press d to switch from METRIC to
FEET/INCH, then press OK to select it. Press l when done.
•
To change the temperature units of measurement, press d to
highlight TEMPERATURE UNITS, then press r. Press d to switch
from C (Celsius or centigrade) to F (Fahrenheit), then press OK to
select it. Press l when done.
•
To change the maximum roll paper tension, press d to highlight
ROLL PAPER TENSION, then press r. Press d to decrease the
maximum value, or u to increase it (from 1 to 5). The default
setting is 3. Press OK to select the setting you want.
•
To run a super strong cleaning cycle, press d to highlight
SS CLEANING, then press r to display EXECUTE. Press OK to
start the cleaning cycle.
•
To return all control panel settings to their default values, press d to
highlight DEFAULT PANEL, then press r to display EXECUTE.
Press OK to restore the default settings.
•
To change the number of times the printer cleans the print head
after it performs a nozzle check and finds blocked nozzles, press d
to highlight AUTO CLEANING TIMES, then press r. Press u to d
to change the setting (from 1 to 3), then press OK to save the
setting. The default setting is 1 (recommended).
4. To exit maintenance mode, turn off the printer by pressing the P power
button. Press the P power button again to turn on the printer in the
normal operating mode.
93
94 | Maintaining and Transporting the Printer
Replacing the Paper Cutter
If you notice that your paper isn’t being cut cleanly, the cutter may need to
be replaced. You can obtain a new cutter (part number C12C815331). See
page 10 for ordering details.
Removing the Old Cutter
Note: If the optional
SpectroProofer is
attached to the printer,
remove it following the
instructions that came
with it.
Make sure the printer is turned on, then follow these steps to remove the
blade:
1. Remove any paper from the paper path.
2. Press r Menu.
3. Press d until MAINTENANCE is highlighted, then press r.
4. Press d until CUTTER REPLACEMENT is highlighted, then press r.
5. When the screen displays EXECUTE, press OK. The paper cutter moves
to the replacement position.
6. Turn off the printer.
7. To remove the cutter cover, press in the tab and pull it down.
94
Maintaining and Transporting the Printer | 95
8. Loosen the screw using a Phillips-head screwdriver.
9. Carefully remove the cutter.
10. Dispose of the cutter in accordance with local regulations.
95
96 | Maintaining and Transporting the Printer
Installing the New Cutter
Remove the new blade from its package, then follow these steps to install it:
1. Attach the new cutter to the holder. Align the white pin with the white
hole as shown.
2. Firmly tighten the screw using a Phillips-head screwdriver.
Note: Reinstall the
optional SpectroProofer if
necessary, following the
instructions that came
with it.
3. Insert the cover, then press it closed.
96
Maintaining and Transporting the Printer | 97
4. Turn the printer back on.
5. Run the Cutter Adjustment from the Maintenance Menu on the control
panel.
After you print the pattern, put the two cut pieces together and select
the pattern with the most precise cut between the two colors. Select the
pattern number on the control panel and press OK.
Replacing the Maintenance Tank
The maintenance tank stores ink that gets flushed from the system during
the initial ink charge and manual and automatic print head cleaning. When
the tank is almost full, the message MAINTENANCE TANK NEARLY FULL
appears on the LCD display. When the tank is completely full, the printer
stops working and MAINTENANCE TANK FULL appears on the LCD. You
cannot print until the tank is replaced.
You can check how much space remains in the maintenance tank by viewing
its icon on the control panel, shown below. You can also check its status
using the menus (see page 82) or by printing a nozzle check sheet (see
page 86).
Maintenance
tank status
The icon shows the approximate amount of space remaining in the tank.
Replacement tanks are available (part number C12C890191). See page 10
for details.
97
98 | Maintaining and Transporting the Printer
Follow these steps to replace the tank:
WARNING: If ink gets on
your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
1. Grasp the handle at the bottom of the tank (on the side of the printer)
and gently pull it out. Then place the tank in the plastic bag included
with the new one.
Caution: Be careful not
to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.
2. Place the used tank in the plastic bag included with the new tank and
dispose of it carefully.
3. Insert the new tank.
98
Maintaining and Transporting the Printer | 99
Cleaning the Printer
To keep your printer working at its best, clean it if it becomes soiled.
1. If your prints are soiled by ink on the paper feed rollers, load inexpensive
roll paper and press d to feed the paper without printing on it. Press d
several times until the paper is clean. When done, press the
button
to cut and remove the soiled paper.
2. Turn off the printer and wait until all the lights are off. Then unplug the
power cord and disconnect the printer from your system.
Caution: Do not touch
the paper feed rollers or
absorption pads inside
the printer, or your prints
may get soiled.
To avoid damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.
3. Open the front cover and use canned air or a soft lint-free cloth to
carefully clean away any dust or dirt inside the printer.
4. If your prints are soiled on the back, carefully wipe the area shown below
in blue. If necessary, dampen the cloth, clean the inside of the printer,
then dry it with a soft cloth.
Be careful not to get
water on the printer
mechanism or electronic
components.
Don’t use a hard or
abrasive brush.
Don’t spray the inside
of the printer with
lubricants; unsuitable
oils can damage the
mechanism. Contact
Epson if you think the
printer needs lubrication.
99
100 | Maintaining and Transporting the Printer
5. If powdery dust has accumulated, use a toothpick or similar tool to
remove it.
6. Remove the film and paper baskets. Then clean away any dust or dirt
around the leg assembly using a soft brush.
7. If the outer case is dirty, clean it with a soft, clean cloth dampened with
mild detergent. Keep the ink cartridge compartments closed to prevent
water from getting inside.
8. To wash the paper basket, remove the shafts, then machine wash with
mild detergent and air dry.
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same
building), you can roll it on its stand (see page 102). To ship the printer a
longer distance, you should repack it using the original box and packing
materials. Follow the instructions below to prepare the printer for shipment.
If you don’t have the original packaging, you can purchase replacement
packaging from Epson. See page 10 for more information.
100
Maintaining and Transporting the Printer | 101
Preparing the Printer for Shipment
Caution: Always turn off
the printer by pressing
the P power button.
During shutdown, the
printer caps the print
head and flushes it with
cleaning liquid. This takes
several minutes to
complete. To prevent
damage, never unplug
the printer during this
process.
1. Press the P power button to turn off the printer.
Wait until the lights on the control panel stop flashing and go out, and
then unplug the printer.
2. Remove the following parts:
•
Power cord and interface cables
•
Film and paper baskets
•
All paper or other media
•
Optional SpectroProofer (if installed)
3. Leave the ink cartridges installed.
4. Open the front cover and reinstall the packing material that you
removed from the print head during setup. Then close the cover.
Tip: For more secure
transportation, tape all
doors and covers shut.
5. Before you remove the printer from the stand,
make sure the casters are locked.
101
102 | Maintaining and Transporting the Printer
6. Remove the two wing nuts and lock washers securing the printer to the
stand (underneath the printer). Keep them in a safe place.
WARNING: The printer is
very heavy. Make sure you
have four people lift it.
7. Lift the printer using the handgrips, two in front and two in back.
8. Keep the printer level while moving it. See page 103 for information
about setting up the printer after transporting it.
To ship the printer a longer distance, you should repack it using the original
box and packing materials. If you don’t have the original packaging, you can
purchase replacement packaging from Epson. See page 10 for more
information.
Moving the Printer on the Stand
Caution: Do not roll the
printer on angled or
uneven surfaces.
When you need to move the printer a short distance, such as within the same
building, you can roll the printer on its casters.
1. Press the P power button to turn off the printer.
Wait until the lights on the control panel stop flashing and go out, and
then unplug the printer.
2. Disconnect the power cord and interface cable.
3. Remove any paper and close the roll paper cover. Make sure the front
cover is closed.
4. Remove the film basket as described on page 64.
5. Store the paper basket as described on page 72.
102
Maintaining and Transporting the Printer | 103
6. Unlock the front casters.
7. Carefully roll the printer to its new location, then lock the casters.
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up
for the first time.
Keep in mind that if you haven’t used the printer for more than a week,
you’ll need to turn it on and shake the white ink cartridge (see page 79). You
may need to run a cleaning cycle (page 83) and realign the print head
(page 87) to ensure good print quality.
Storing the Printer
If you don’t use the printer for a long time, the print head nozzles may
become clogged. Ideally, you should print on a regular basis to prevent
clogging.
If you need to store your printer for an extended time, take the following
precautions:
•
Before storing the printer, press the P power button to turn it off, and
wait until the lights on the control panel stop flashing and go out. This
ensures that the print head is properly capped and flushed with cleaning
fluid.
•
Leave all ink cartridges in their slots during storage. Otherwise, the ink
may dry out and clog the supply lines.
•
At least once a month, turn on the printer to remove and shake the
white ink cartridge (see page 79). If the AUTO NOZZLE CHECK setting
is turned on (this is the default setting; see page 86), the printer will
automatically check and clean the print head at this time, if necessary.
103
104 | Maintaining and Transporting the Printer
•
Cover the printer with a non-static cloth. This helps protect it from
dust, which can interfere with the print head nozzles.
Before returning the printer to use, follow these steps:
1. Turn on the printer and shake the white ink cartridge (see page 79).
2. Run a nozzle check and select the PRINT WITH WHITE INK option
(see page 83).
Check the results and clean the print head, if necessary (see page 84).
3. If the printer hasn’t been used for more than a year, you may need to
refresh the white ink supply (see page 86).
4. You may also need to realign the print head (page 87) to ensure good
print quality.
104
105
Chapter 4:
Solving
Problems
As you use your printer, you may occasionally experience a problem. You
can diagnose the problem following the guidelines in this chapter or check
the FAQs at www.proimaging.epson.com. Then try the most likely solutions
until the problem is fixed.
This chapter provides instructions for the following:
•
Diagnosing problems
•
Checking error messages and lights
•
Improving print quality
•
Solving operational problems
•
Solving miscellaneous printing problems
•
Solving paper problems, including clearing paper jams
•
Uninstalling and reinstalling the communication driver
Diagnosing Problems
The printer includes a number of ways to help you diagnose problems:
•
To identify the most common problems, check the messages and lights
on the control panel. See pages 106 through 111 for more information.
•
To determine whether the problem is caused by the printer itself, print a
status sheet from the control panel. See page 81 for instructions.
•
Review the FAQs at www.proimaging.epson.com for possible solutions.
•
If none of the suggested solutions in this chapter solves your problem,
contact Epson as described under “Where To Get Help” on page 11.
105
106 | Solving Problems
Checking Error Messages and Lights
The control panel includes various lights and an LCD display to indicate the
status of the printer:
Paper Ink
light
light
Paper release
(ePlaten) light
Power
light
Pause/reset light
LCD display
When your paper runs out, ink is low, or a problem occurs, a message
appears on the LCD display, and the lights on the control panel come on or
flash:
Light
Status
Meaning
Power light
On
The printer is turned on.
Flashing
The printer is receiving data or turning off.
On
No paper is loaded or the selected paper size
is incorrect.
Flashing
Paper is jammed or loaded incorrectly.
On
An ink cartridge is expended or not installed.
You must replace it to continue printing.
Flashing
An ink cartridge is nearly expended. Make
sure you have a new one available.
On
You’re using the menu system, or the printer
is paused or has an error.
Off
The printer is ready.
On
The platen is released, and you can load or
unload paper. If you need to exit paper
loading mode to use the menu system, press
the
button.
Off
The paper is secured and ready for printing.
Paper light
Ink light
Pause/reset light
Paper release
(ePlaten) light
106
Solving Problems | 107
The following table lists the error messages in alphabetical order and
includes an explanation and instructions for correcting the problem:
Message
(in alphabetical order)
Explanation
Response
CALL FOR SERVICE
An error has occurred.
The number 3000 indicates that
AC power has been
interrupted.
Note the error number, then turn the printer
off. Then check the power cord connection
at both ends and turn it back on. If the
message remains after restarting the printer
several times, contact Epson as described
on page 11.
CANNOT OPEN INK COVER
Something is obstructing the
indicated ink cover
Remove the obstruction and press the
button again.
CLEANING ERROR
During automatic head
cleaning, the printer was
unable to clean the print head
after three cleaning cycles.
Press
to clear the error. Check and
clean the print head as described on
page 83. If cleaning doesn’t start, cancel
printing from the computer, then turn the
printer off and back on again.
Not enough ink to finish head
cleaning, but enough for
printing.
Select Yes and replace the cartridge(s) to
continue cleaning; see page 88. After
cleaning is finished, you can re-use the low
ink cartridge.
Not enough space in the
maintenance tank to finish
head cleaning.
Select Yes and replace the maintenance
tank; see page 97.
You may be using the wrong
driver.
Press the
Pause/reset button button
to cancel the print job and reset the printer.
Make sure you installed the correct driver
for your printer.
AUTOMATIC HEAD
CLEANING FAILED
RETRY?
CLEANING ERROR
NOT ENOUGH INK
CONTINUE CLEANING?
CLEANING ERROR
NOT ENOUGH EMPTY
SPACE IN MAIN TANK
CONTINUE CLEANING?
COMMAND ERROR
CHECK DRIVER SETTINGS
Damaged data was sent to the
printer or the data has an
incorrect command.
CUTTER UNIT NEARING
END OF SERVICE LIFE.
The paper cutter may be dull.
Replace the paper cutter; see page 94.
Firmware update failed.
Restart the printer, then update the
firmware again; see page 43.
Front cover is open.
Close the front cover.
RECOMMEND REPLACING
THE CUTTER UNIT
F/W INSTALL ERROR
UPDATE FAILED RESTART
THE PRINTER
FRONT COVER OPEN
CLOSE FRONT COVER
107
108 | Solving Problems
Message
(in alphabetical order)
Explanation
Response
You tried to install an ink
cartridge that cannot be used
with this printer.
If you are replacing ink cartridges, check the
package and product code. Replace the ink
cartridge with a genuine Epson ink cartridge.
The ink cartridge is expended.
Replace the ink cartridge; see page 88.
A non-genuine ink cartridge is
installed.
Select DECLINE and replace the ink
cartridge with a genuine Epson ink cartridge;
see page 88.
A non-genuine ink cartridge is
installed.
Replace the ink cartridge with a genuine
Epson ink cartridge; see page 88.
The ink cover or covers are
open.
Close the cover(s).
INK LOW
Ink cartridge(s) are nearly
expended (printing continues).
Make sure you have replacement cartridges
available; see page 88. Print quality may
decline when ink is low.
INK CARTRIDGE ERROR
Ink cartridge(s) may have a bad
contact or condensation.
Remove and reinstall the ink cartridge; if the
error remains, replace the cartridge. See
page 88.
Not enough ink for head
cleaning, but enough for
printing.
Replace the cartridge(s) before cleaning; see
page 88. After cleaning is finished, you can
re-use the low ink cartridge.
MAINTENANCE REQUEST
A printer part may need to be
replaced soon.
Note the code number and contact Epson as
described on page 11.
MAINTENANCE TANK
ERROR
The maintenance tank may be
incorrectly installed.
Reinstall the maintenance tank. If the error
remains, replace the maintenance tank.
The maintenance tank is full.
Replace the maintenance tank.
INK CARTRIDGE ERROR
PLEASE INSTALL THE
CORRECT CARTRIDGE
INK CARTRIDGE
INK LOW REPLACE INK
CARTRIDGE
INK CARTRIDGE
NON-GENUINE CARTRIDGE!
QUALITY OF NON-GENUINE
INK MAY VARY.
INK CARTRIDGE
PLEASE USE GENUINE
EPSON INK CARTRIDGES
INK COVER OPEN
CLOSE INK COVER
REPLACE CARTRIDGE
INK TOO LOW TO CLEAN
REPLACE INK CARTRIDGE
THE CARTRIDGE BEING
USED CAN BE INSTALLED
AGAIN FOR PRINTING
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
MAINTENANCE TANK
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
108
Solving Problems | 109
Message
(in alphabetical order)
NO CARTRIDGE
INSTALL INK CARTRIDGE
NO MAINTENANCE TANK
INSTALL THE RIGHT SIDE
MAINTENANCE TANK
NOT ENOUGH EMPTY
SPACE
Explanation
Response
Ink cartridge(s) not installed, or
an incorrect cartridge is
installed.
Install ink cartridge(s); see page 88. Do not
reinstall the incorrect cartridge.
Maintenance tank is not
installed.
Make sure the maintenance tank is fully
inserted.
The maintenance tank is too
full for head cleaning.
Replace the maintenance tank; see page 97.
Not enough space in the
maintenance tank to finish
head cleaning.
Select Yes and replace the maintenance
tank; see page 97.
Not enough ink for head
cleaning.
Replace the cartridge(s) before cleaning; see
page 88.
Roll paper was not cut
correctly.
Press the
button and open the front
cover. Remove the uncut paper.
The cutter may be blunt or
incorrectly installed.
Reinstall or replace the cutter if necessary;
see page 94.
Roll paper is used with the cut
sheet setting.
Press the
button and remove the paper.
Paper is not loaded correctly.
Press the
correctly.
button, then reload paper
Paper has jammed in the
printer.
Press the
button and remove the
jammed paper; see page 117 for more
information.
The paper roll is almost used
up.
Replace the roll.
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
NOZZLE CLOG DETECTED
NOT ENOUGH EMPTY
SPACE IN MAINT TANK
CONTINUE CLEANING?
NOZZLE CLOG DETECTED
NOT ENOUGH INK
CONTINUE CLEANING?
PAPER CUT ERROR
REMOVE UNCUT PAPER
PAPER EJECT ERROR
REMOVE PAPER FROM
PRINTER
PAPER ERROR
LOAD PAPER CORRECTLY
PAPER JAM
REMOVE PAPER
PAPER LOW
109
110 | Solving Problems
Message
(in alphabetical order)
Explanation
Response
PAPER OUT
No paper is loaded.
Load paper.
LOAD PAPER
The
button has been
pressed with no paper loaded.
Press the
Paper ran out during printing.
Press the
button and remove the roll
paper core. Then load another roll.
The
button has been
pressed.
Load paper, then press the
The paper is not detected.
Press the
button to clear the error,
then select the right paper.
The paper source selected in
your printer software and the
control panel do not match.
Check the paper source settings and make
sure the paper is loaded correctly.
The loaded paper size does not
match the size of the image.
Make sure the paper size matches the size
of the image.
Paper is not loaded straight.
Press the
button and make sure the
paper is loaded straight.
You tried to print while an error
condition was present.
Press the P power button to turn off the
printer, then turn it back on.
PAPER RELEASED
LOAD PAPER
PAPER SENSOR ERROR
PRESS THE
BUTTON
LOAD THE CORRECT PAPER
PAPER SETTING ERROR
CHECK THE PAPER SOURCE
IN THE DRIVER SETTINGS
AND LOAD PAPER
CORRECTLY
PAPER SIZE ERROR
LOAD CORRECT PAPER SIZE
PAPER SKEW
LOAD PAPER PROPERLY
PRINTER ERROR
RESTART THE PRINTER
button, then load paper.
button.
REMOVE AND SHAKE
WHITE INK CARTRIDGE
ONCE A WEEK
It’s been a week since the
To maintain optimal print quality, shake the
white ink cartridge was shaken. white ink cartridge as soon as possible. See
page 79 for instructions.
REPLACE MAINTENANCE
TANK SOON
The maintenance tank is almost
full.
Make sure you have a replacement
maintenance tank.
SOME NOZZLES ARE
CLOGGED
During automatic head
cleaning, the printer was
unable to clean the print head
after one or two cleaning
cycles.
You can continue to print, but you may
notice a decline in print quality. If necessary,
check and clean the print head as described
on page 83.
110
Solving Problems | 111
Message
(in alphabetical order)
Explanation
Response
SpectroProofer ERROR
There is a problem with the
optional SpectroProofer.
Note the error number and see your
SpectroProofer manual for details.
WRONG MAINT. TANK
A non-genuine maintenance
tank is installed.
Replace the maintenance tank with a
genuine Epson maintenance tank; see
page 97.
It’s been a month since the
white ink cartridge was shaken.
To prevent possible clogging,
the printer stops working.
To continue printing, you must shake the
white ink cartridge. See page 79 for
instructions.
RIGHT SIDE MAINT. TANK
WRONG TYPE
INSERT CORRECT TANK
WT INK MAINTENANCE
REQUIRED
REMOVE AND SHAKE
WHITE INK CARTRIDGE
111
112 | Solving Problems
Improving Print Quality
You can often improve print quality by doing the following:
•
Run a nozzle check and cleaning cycle. See page 83 for instructions.
•
Align the print head. See page 87 for instructions.
If these suggestions don’t help, try the solutions in the following table.
Problem
Solution
Your print has poor print
quality.
If you see incorrect or missing colors, or if your print has horizontal banding,
check the following:
◗ Run a nozzle check and clean the print head, if necessary. See page 83 for
instructions.
◗ Check the ink indicators to see if you are low on ink. (If you replace ink
cartridges with the printer turned off, the ink indicators will not be accurate.)
Replace ink cartridges if necessary, as described on page 88.
◗ Check the expiration date printed on each ink cartridge. If a cartridge is too
old, replace it as described on page 88.
◗ Make sure the type of paper you loaded matches the paper setting you
selected on the control panel and in your printer software.
◗ If you’re using cut sheet media, make sure the printable side is face up.
Your print has vertical
banding.
Vertical banding is caused by print head misalignment. This may appear as
misregistration, ghosting, or misaligned vertical lines.
Align the print head as described on page 87.
White areas in your print are
uneven in density.
Due to the special properties of Epson white ink, some settling of the ink
components can occur over time. This may cause uneven printing.
◗ To maintain optimal image quality, shake the installed white ink cartridge
once a week; see page 79.
◗ Run a nozzle check and select the PRINT WITH WHITE INK option; see
page 83. Check the results and clean the print head.
◗ If you haven’t printed with white ink for a long time, you may need to refresh
the white ink supply; see page 86.
◗ Make sure the AUTO WT INK REFRESH setting hasn’t been turned off in
the Printer Setup menu.
◗ When storing and using Epson film, strictly follow the temperature and
humidity guidelines on page 45.
112
Solving Problems | 113
Problem
Solution
Your print appears blurry or
smeared.
◗ Make sure the type of paper you loaded matches the paper setting you
selected on the control panel and in your printer software.
◗ Make sure you’re using compatible media and it was stored in a dry,
humidity-free environment. If necessary, load new paper.
◗ If you’re printing on Epson film, be sure to use the film basket to catch
ejected media; see page 59.
◗ If you’re using cut sheet media, make sure the printable side is face-up.
◗ If ink is smeared on the front of your print, the paper feed rollers may be
soiled. See page 99 for cleaning instructions.
◗ If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is
ON in the control panel menu. This prevents printing beyond the edge of the
paper and soiling the inside of the printer. Clean the paper path as described
on page 99.
◗ If ink is smeared on the bottom edge of your print, the paper is curled toward
the printable side. Flatten the paper or curl it toward the other side.
You experience problems
using non-Epson media or a
non-supported Epson paper
type.
Although the Epson Stylus Pro WT7900 is designed to work primarily with
Epson film, it is possible to print on other selected Epson paper types. Check
the Epson Pro Imaging website at www.proimaging.epson.com or your
Epson Professional Imaging Authorized Reseller for compatible media.
◗ You may need to adjust the settings for the paper in your printer software.
See the instructions included with the paper, and follow the paper
manufacturer’s guidelines.
◗ You may need to create custom paper settings using the printer’s control
panel; see page 73. When you’re done using the settings, be sure to return
them to standard (STD).
If you observe horizontal banding, check the following:
◗ Check if your printer software provides a method for adjusting the paper
feed. You can also use the printer’s PAPER FEED ADJUSTMENT to reduce
banding. Reduce the value for white lines, and increase it for overlapping
dark lines.
◗ Make sure the PAPER THICKNESS setting is correct for your paper.
If your print is smeared, check the following:
◗ Check if your printer software provides lets you adjust the paper thickness,
drying time, or color density.
◗ If you’re printing on thick paper, the printer’s PLATEN GAP setting may be
incorrect. Use the control panel to change the setting to WIDE or WIDER;
see page 69.
113
114 | Solving Problems
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
•
Paper is loaded correctly.
•
The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
•
The interface cable is securely connected to the printer and your system.
•
The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance; see page 11 for details.
If none of these suggestions help, try the solutions below.
Problem
Solution
The printer stops printing
unexpectedly.
◗ If the
Pause/reset button light is flashing, the printer is performing a
maintenance procedure or waiting for ink to dry. Wait until the light stops
flashing.
◗ Check the LCD display on the control panel to see if an error has occurred.
Follow the instructions for the messages beginning on page 106.
The printer sounds as if it’s
printing, but nothing prints.
◗ Follow the instructions beginning on page 83 to clean the print head.
◗ Communication between the computer and printer may have been
momentarily interrupted. Try restarting the computer and printing again.
Nothing prints.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the requirements; see page 11.
◗ The printer port setting doesn’t match the printer connection port
(Windows).
Windows 7: Click
> Devices and Printers. Right-click the icon for your
printer, then select Properties. Click the Ports tab and make sure your
printer port is selected.
Windows Vista: Click
> Control Panel > Hardware and Sound >
Printers. Right-click the icon for your printer, then select Properties. Click
the Ports tab and make sure your printer port is selected.
Windows XP: Click Start > Control Panel > Printers and Other Hardware
> Printers and Faxes. Right-click the icon for your printer, then select
Properties. Click the Ports tab and make sure your printer port is selected.
◗ Download and install the latest driver for Windows from the Epson website
at www.proimaging.epson.com.
114
Solving Problems | 115
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Problem
Solution
Your print has incorrect or
garbled characters.
◗ Make sure your software is installed correctly and the printer is selected.
◗ Clear any stalled print jobs.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
Your print has incorrect
margins.
◗ Check the page size or paper size settings in your application. Make sure
they are within the printer’s printable area.
◗ Paper is loaded incorrectly. Follow the instructions beginning on page 45 to
reload the paper.
◗ Make sure PAPER SIZE CHECK and PAPER SKEW CHECK are turned on in
the Printer Setup menu.
◗ The ROLL PAPER MARGIN setting in the Printer Setup menu is incorrect.
See page 128 for more information.
Blank paper is printed.
◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the paper size setting in your printer software is correct for the
paper you’re using.
The printer continues to feed
paper after you have
cancelled a job.
◗ Press the
Pause/reset button button on the printer to clear any print
job data in the printer’s buffer and reset the printer.
◗ Make sure the paper source is set correctly.
Roll paper cannot be cut.
◗ The paper cutter may be dull. Follow the instructions on page 94 to replace
the cutter.
◗ Make sure
appears on the LCD display. If not, press the l paper
source button to select this setting. Also check the auto cut settings in your
printer software.
115
116 | Solving Problems
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
•
Make sure the printer’s environment falls within the required
temperature and humidity range (see page 121).
•
When storing and using Epson film, strictly follow the temperature and
humidity guidelines on page 45.
•
When printing on Epson film, be sure to use the film basket to catch
your prints (see page 59).
•
Make sure no foreign objects are inside the paper path.
•
Make sure the printer isn’t located in a brightly lit area. The paper
sensors may not operate correctly.
If you’re using non-Epson media or a non-supported Epson paper type, you
may need to adjust the settings for the paper in your printer software, or
create custom paper settings using the printer’s control panel; see page 73.
•
See the instructions included with the paper, and follow the paper
manufacturer’s guidelines.
•
For roll paper, try adjusting the PAPER SUCTION setting. See page 73
for more information.
•
For heavy or thick media, follow the instructions on page 68 to load the
media correctly.
•
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the paper is not too thick or too thin. See page 65, page 122,
and page 123 for paper specifications.
•
Make sure the PLATEN GAP setting is correct for the paper or media
you’re printing on. See page 69 for more information.
If you customize the paper settings, be sure to return to the standard settings
when you’re done.
116
Solving Problems | 117
Clearing Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a
paper jam message on the LCD display. Follow these steps to clear a paper
jam:
1. Cut the paper at the paper insertion slot.
2. If the paper release light is not on, press the
paper.
3. Rewind the paper.
117
button to release the
118 | Solving Problems
4. Open the front cover if necessary.
5. Carefully pull down the jammed paper.
Caution: To avoid damaging the printer, do not touch the rollers, ink
absorption pads, ink tubes, or cables around the print head.
6. Close the front cover, if necessary. Press the Ppower button to turn the
printer off and then back on.
118
Solving Problems | 119
Uninstalling and Reinstalling the Driver
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
com for updated drivers
and utilities that may
become available.
If you need to uninstall and then reinstall the communication driver for any
reason, follow the instructions below.
1. Do one of the following:
Windows 7 or Windows Vista: Click
> Control Panel > Uninstall
a program. Select EPSON Printer Software in the program list.
Windows XP: Click Start > Control Panel > Add or Remove
Programs. Select EPSON Printer Software in the program list and
click Change/Remove.
2. Select your printer icon and click OK. Follow the on-screen instructions
to uninstall your software.
3. If you want to reinstall your printer software, restart your computer.
Then follow the instructions on page 41 to install the software.
119
120 | Solving Problems
120
121
Appendix A:
Specifications
Environmental
Temperature
Operation
Storage
50 to 95 °F
(10 to 35 °C)
–4 to 104 °F
(–20 to 40 °C)
Print quality guarantee:
59 to 77 °F
(15 to 25 °C)
Humidity
(without
condensation)
20 to 80% RH
Print quality guarantee:
40 to 60%
5 to 85% RH
(stored in shipping
container)
Environmental specifications for the media you’re using may be more
restrictive; see page 45 if you’re using Epson film.
Electrical
Specification
Description
Rated voltage
100 V to 240 V
Rated frequency
50 to 60 Hz
Input frequency
49.5 to 60.5 Hz
Rated current
1.0 A at 120 V
0.5 A at 220 V
Power consumption
Approx. 60 W
Approx. 14 W in low-power mode
Approx. 1 W or less in power off mode
Check the label on the back of your printer for voltage information.
121
122 | Specifications
Dimensions and Weight
Specification
Description
Height
48 inches (1218 mm)
Width
53.4 inches (1356 mm)
Depth
26.26 inches (667 mm)
Weight
(without consumables)
227 lb (103 kg) including
printer, stand, and
paper/film baskets
Printer Interfaces
•
USB (1.1 and 2.0 compatible)
•
Ethernet (10Base-T or 100Base-TX)
Safety Approvals
Note: Since the quality of
any particular brand or
type of paper may be
changed by the
manufacturer at any time,
Epson cannot attest to
the quality of any
non-Epson brand or type
of paper. Always test
samples of paper stock
before purchasing large
quantities or printing large
jobs.
Safety standards
UL 60950-1
CSA 22.2 No. 60950-1
EMC
FCC part 15 subpart B, class B
CAN/CSA-CEI/IEC CISPR 22 Class B
Media
Roll Paper
Maximum roll width
24 inches (610 mm)
Maximum roll length
Up to 147.6 feet for 2-inch cored media
Up to 662.7 feet for 3-inch cored media
Weight range
17 to 24 lb (64 to 90 g/m2)
Paper thickness
3.15 to 19.7 mil (0.08 to 0.5 mm)
Roll paper compatibility
Handles both 2- and 3-inch cored media
Maximum roll paper
diameter
2-inch core: 4 inches (103 mm)
3-inch core: 6 inches (150 mm)
122
Specifications | 123
Cut Sheets
17 lb (64 g/m2) bond up to posterboard
Weight range
Printable Area
Note: We recommend
that you use genuine
Epson cartridges and do
not refill them. The use of
other products may affect
your print quality and
could result in printer
damage.
Default roll paper margins are 0.59 inch (15 mm) top and bottom, and
0.12 inch (3 mm) right and left. Using the menu system, you can set all the
margins to 15 mm or 3 mm, or set the top margin to 35 mm. See page 128
for details.
Ink Cartridges
Cartridge life
Yields vary considerably
based on images printed,
print settings, paper type,
frequency of use, and
temperature. For print
quality, a small amount of
ink remains in the
cartridge after the
“replace cartridge”
indicator comes on. The
printer ships with full
cartridges and part of the
ink from this first set of
cartridges is used for
priming the printer.
Within 6 months after opening package for best
results. See the date printed on the package if
unopened.
Temperature (stored or –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
installed)
(40 °C)
Capacity
150, 350, or 700 ml
See page 89 for ink cartridge part numbers and ordering information.
For best printing results,
use up a cartridge within
six months of opening the
package.
123
124 | Specifications
124
125
Appendix B:
Control Panel
Summary
This Appendix summarizes the functions of the control panel buttons
(below), describes the informational messages and icons you may see on the
LCD display (see page 127), and lists the available menu settings (see
page 128).
Control Panel Buttons and Lights
Paper feed button (up)
Paper
light
Ink
light
Head cleaning button
Paper release (ePlaten™)
light and button
Power
light and
button
OK button
Menu button
Paper cut
button
Ink open button
Pause/reset
light and button
LCD
display
Paper feed button (down)
Paper source button
See “Checking Error Messages and Lights” on page 106 for instructions on
responding to problems indicated by the printer lights.
Button
Description
P Power
Turns the printer on and off
Pause/reset
Stops printing temporarily
Restarts printing when printing was paused
In menu mode, returns the printer to READY state
When held for 3 seconds, deletes the print job
r Menu
Accesses the printer menus
Selects menus and settings within menu mode
During printing, enters the Printer Status menu
l Paper source
Selects the paper source:
on, or
roll/auto cut off
sheet,
roll/auto cut
Goes back to previous menu within menu mode
125
126 | Control Panel Summary
Button
Description
d Paper feed (down)
Feeds the paper forward when loaded. Press and hold
to feed paper faster.
When paper is unlocked, reduces paper suction
Changes setting parameters within menu mode
u Paper feed (up)
Feeds the paper backward to the printing position
When paper is unlocked, increases paper suction
Changes setting parameters within menu mode
OK
Executes setting changes within the menu system
When held for 3 seconds when
ejects the sheet
sheet is selected,
When no paper is loaded, displays paper loading
procedures on the LCD panel
When held for 3 seconds when the printer is drying ink,
stops the ink drying process and ejects the paper
Print head
cleaning
Lets you select the print head cleaning mode
Ink open
Opens the selected ink cover
Paper release
or ePlaten
Locks or releases paper in the printer
Paper cut
Cuts roll paper
126
Control Panel Summary | 127
LCD Display Icons
Icon
Description
Paper source icons
Sheet
Roll paper with Auto Cut On
Roll paper with Auto Cut Off
Platen gap icons
Widest
Wider
Wide
Narrow
Roll paper icons
Displays when a non-default ROLL PAPER MARGIN setting is
selected in the PRINTER SETUP menu; see page 128 for details
Displays when the ROLL PAPER COUNTER setting is turned on
in the PRINTER SETUP menu; see page 128 for details
Ink icons
Ink low (flashing)
Ink expended, cartridge error, or no cartridge (flashing)
Maintenance tank icons
Maintenance tank nearly full
Maintenance tank full
Optional SpectroProofer icons
SpectroProofer available
SpectroProofer installed but not available
127
128 | Control Panel Summary
Menu Setting Summary
Press the Menu button to enter menu mode and select the settings
summarized here.
Menu setting
Description
PRINTER SETUP menu
PLATEN GAP
Adjusts the distance from the print head to the
paper; see page 69 for details.
NARROW for thin paper
STANDARD for most printing
WIDE or WIDER if images are smeared
WIDEST for thick paper
PAGE LINE
Selects whether to print a cut off line between
pages on roll paper; see page 56 for details.
ROLL PAPER MARGIN
Selects the margins for roll papers.
DEFAULT (15 mm all around)
TOP/BOTTOM 15 mm (3 mm left/right)
TOP 35/BOTTOM 15 mm (3 mm left/right)
3 mm (all around)
15 mm (all around)
PAPER SIZE CHECK
Selects whether the printer checks to see if the
width of the loaded paper matches the width
selected in your print job (ON is recommended).
PAPER SKEW CHECK
Selects whether the printer alerts you if paper is
not feeding straight by displaying PAPER SKEW
on the LCD display and stopping printing. If you
select OFF, you do not receive an error even if the
print job is out of range of the loaded paper.
AUTO NOZZLE CHECK
Selects whether to automatically check the print
head nozzles periodically or before printing each
print job.
PRINT NOZZLE PATTERN
Selects whether to print a nozzle check pattern on
every page or every 10 pages.
AUTO WT INK REFRESH
Selects whether the printer replaces white ink
with cleaning fluid at certain times (ON is
recommended).
INITIALIZE SETTINGS
Resets the PRINTER SETUP menu settings to
their default settings.
128
Control Panel Summary | 129
Menu setting
Description
TEST PRINT menu
NOZZLE CHECK
Prints a nozzle check pattern; see page 83 for
details.
STATUS SHEET
Prints a sheet showing the status of various
printer parts and settings; see page 82 for details.
NETWORK STATUS
SHEET
Prints a sheet showing the network settings; see
the on-screen Network Guide for details.
JOB INFORMATION
Prints a sheet showing information about the last
10 print jobs.
CUSTOM PAPER
Prints information about paper configurations you
have created; see page 73 for details.
MAINTENANCE menu
CHANGE INK
If white ink is in the print head, replaces it with
cleaning fluid (WT > CL). Otherwise, replaces
cleaning fluid with white ink (CL > WT).
CUTTER ADJUSTMENT
Adjusts the cutter position.
CUTTER REPLACEMENT
Starts procedure to replace the paper cutter blade;
see page 94 for details.
CLEANING
Starts a print head cleaning cycle: either a normal
cleaning, 2-color cleaning, or power cleaning; see
page 84 for details.
CLOCK SETTING
Sets the printer date and time settings; see
page 92 for details.
PRINTER STATUS menu (see page 82 for details)
VERSION
Displays the printer’s firmware version number.
INK LEVEL
Displays the status of the ink in the cartridges.
MAINTENANCE TANK
Displays the status of the maintenance tank.
JOB HISTORY
Displays the approximate amount of ink and paper
used in the last 10 print jobs.
TOTAL PRINTS
Displays the total number of pages printed.
EDM STATUS
Displays the printer’s status on
myEpsonPrinter.com. If the printer has been
registered and enabled, the time and date of the
last status upload is displayed.
129
130 | Control Panel Summary
Menu setting
Description
PAPER SETUP menu (see page 47 for details)
ROLL PAPER REMAINING
Sets up the automatic media tracking and
identification system. When this setting is ON,
you can also set the ROLL PAPER LENGTH and
ROLL LENGTH ALERT to keep track of the
remaining paper. See page 48 for details.
PAPER TYPE
Selects the media type loaded in the printer.
CUSTOM PAPER
Lets you set up and select custom settings for
your paper (see page 73).
HEAD ALIGNMENT menu (see page 87 for details)
PAPER THICKNESS
Selects the paper type (Epson media) or thickness
(non-Epson media) for aligning the print head.
ALIGNMENT
Selects and starts running print head alignment of
various types.
NETWORK SETUP menu (see the on-screen Network Guide for details)
NETWORK SETUP
Select to enable or disable network printing.
IP ADDRESS SETTING
Select to set the IP address automatically or
manually.
IP, SM, DG SETTING
Enter the IP address settings, if selecting the
address manually.
BONJOUR
Select the Bonjour network settings, if necessary.
INIT NETWORK SETTING
Returns the network settings to their default
values.
OPTIONS SETUP
SpectroProofer
Displays the status of various parts and performs
device alignment.
130
131
Index
A
Accessories, 10
Aligning print head, 87 to 88
Auto cleaning times, 93
Auto nozzle check, 83, 103
Automatic media tracking, 48
B
Banding, 112
Barcode, 48
Basket
film, 30 to 33, 59 to 64
paper, 23 to 29
Blank pages, 115
Blurry prints, 113
Buttons, control panel, 16, 106,
125 to 126
C
Cable
power, 37
printer, 41
problems, 114, 115
requirements, 11
Cartridges, see Ink cartridges
Change ink function, 129
Checking printer status, 81 to 83
Cleaning
print head, 83 to 87, 93
printer, 99
Cleaning liquid
checking nozzles, 84
replacing with white ink, 129
status in print head, 16
ClearProof Film, 45
Color problems, 112, 115
Connecting printer, 41
131
Control panel
aligning print head, 87 to 88
buttons, 16, 106, 125 to 126
changing language, 92 to 93
changing measurement units,
92 to 93
cleaning print head, 83 to 87
illustration, 16, 106, 125
ink levels, checking, 81 to 83,
88 to 89, 127
lights, 16, 106, 125
messages, 106 to 110
monitoring printer, 106 to 110
restoring default settings, 92 to 93
selecting paper type, 47
status check, printing, 81 to 82
Crystal Clear Film, 45
Custom paper settings, 113
Cut sheet paper, loading, 66 to 67
Cutter
cutting paper manually, 56
ordering replacement, 10
replacing, 94 to 96
D
Date and time setting, 92
Default settings, restoring, 92 to 93
Depth of printer, 122
Diagnosing problems, 105
Dimensions of printer, 122
Documentation, how to use, 9
E
EDM status, checking, 82
Electrical specifications, 121
Energy consumption, 121
Environmental specifications, 121
ePlaten, 16, 125 to 126
Epson
accessories, 10
help, 11
Preferred Limited Warranty Plan,
11
132 | Index
Epson film
environmental conditions, 45
handling, 46 to 47
loading, 47 to 56
removing from printer, 57 to 59
using, 45 to 64
EpsonNet Config, 44
Error messages, 107 to 110
Ethernet port, 15, 41, 122
F
Faint prints, 112
Film basket
assembling, 30 to 33
attaching, 59 to 63
storing, 64
Film, see Epson film
Firmware, updating, 43 to 44
G
Garbled characters, 115
Ghosting, 112
H
Head Alignment menu, 87, 88
Height of printer, 122
Help, Epson, 11
Humidity requirements, 121
I
Ink
icons, 127
light, 16, 106
Ink cartridges
checking status, 81 to 82, 88 to 89
installing, 37 to 40
ordering, 89
replacing, 88 to 91
safety instructions, 14
specifications, 123
Ink, monitoring level, 82
132
Installing software, 41 to 42
J
Jams, paper, 117 to 118
Job history, 82
L
Language, control panel, 92 to 93
LCD display icons, 16
LFP Remote Panel, 43 to 44
Lights, control panel, 16, 106, 125
Loading
cut sheet paper, 66 to 67
roll paper, 45 to 56
M
Maintenance, 77 to 100
Maintenance menu, 94
Maintenance mode, 92 to 93
Maintenance tank
checking status, 81 to 82
ordering, 10
replacing, 97 to 98
Manuals, how to use, 9
Margins
default, 123
incorrect, 115
Media tracking, setting up, 48
Memory, requirements, 11
Menus
Custom Paper, 73 to 75
Head Alignment, 87, 88, 130
Maintenance, 94, 129
Network Setup, 130
Printer Setup, 86, 128
Printer Status, 43, 82 to 83, 129
setting summary, 128 to 130
Test Print, 82, 129
Messages, control panel, 106 to 110
Monitoring printer
control panel, 106 to 110
Moving printer, 100 to 103
Index | 133
MyEpsonPrinter.com, checking
status, 82
N
Network
configuring software, 44
connection, 41, 42
Network Setup menu, 130
Nozzle check
automatic, 83 to 87
manual, 83 to 84, 104
O
Optional equipment, 10
P
Page Line setting, 56
Paper
configuration settings, 73 to 75
custom settings, 113
cutting manually, 56
handling, 45 to 75
icons, 127
jams, 117 to 118
light, 106
non-Epson, 73 to 75
printable area, 123
problems, 116 to 118
removing from printer, 57 to 59
roll, see Roll paper
sizes, 122
specifications, 122 to 123
suction, 74
trim lines, 56
Paper basket
assembling, 23 to 29
storing, 72
using, 70 to 72
Paper cutter, see Cutter
Paper Size setting
problems, 115
133
Paper Source setting
icons, 127
Paper Type, selecting on control
panel, 47
Pause/reset light, 16, 106, 125
Platen Gap setting
control panel, 69 to 70
problems, 113
Power cable, 34
Power cleaning cycle, 84 to 85
Power consumption, 121
Power light, 16, 106, 125
Print density
uneven, 112
Print head
aligning, 87 to 88
checking, 83 to 84
cleaning, 83 to 87, 93
locking for transportation, 101
unlocking, 36
Print quality
problems, 112 to 113
Printable area, 123
Printer
cable, 41
checking status, 81 to 83
cleaning, 99
connecting, 41
default settings, restoring, 92 to 93
dimensions, 122
firmware update, 43 to 44
maintaining, 77 to 100
mounting on stand, 22
moving, 100 to 103
parts, 15
plugging in, 37
setting up, 17 to 37
software, installing, 41 to 42
software, uninstalling, 119
specifications, 121 to 123
status check, 81 to 83
storing, 103 to 104
134 | Index
Printer (continued)
total print volume, 82
transporting, 100 to 103
turning off, 13
weight, 122
Problems
banding, 112
blank paper, 115
blurry prints, 113
cable, 114, 115
color, 112, 115
diagnosing, 105
faint prints, 112
garbled characters, 115
ghosting, 112
margin, 115
misalignment, 112
misregistration, 112
nothing prints, 114
operational, 114
paper, 116 to 118
print quality, 112 to 113
printing stops, 114
roll paper cannot be cut, 115
smeared prints, 113
S
R
Technical support, 11
Temperature requirements, 121
Test Print menu, 82
Time and date setting, 92
Total prints, checking, 82
Transporting printer, 100 to 103
Trim lines, printing
control panel, 56
Troubleshooting, 105 to 119
Refreshing white ink, 86, 104
Registering non-Epson media
control panel, 73 to 75
Remaining paper setup, 48
Requirements, system, 11
Roll paper
cannot be cut, 115
cutting manually, 56
loading, 45 to 56
ordering adapters, 10
printable area, 123
remaining, 48
removing from printer, 57 to 59
tracking, 48
trim lines, 56
134
Safety
approvals, 122
instructions, 12 to 14
Setting up printer, 17 to 37
Shaking white ink, 78 to 81
Software
installing, 41 to 42
uninstalling, 119
Specifications
electrical, 121
environmental, 121
ink cartridges, 123
paper, 122 to 123
printable area, 123
printer, 121 to 123
SpectroProofer, 10 to 11, 15 to 16,
127, 130
Storing printer, 103 to 104
Suction, 74
Super strong cleaning cycle, 93
Support, Epson, 11
System requirements, 11
T
U
UltraChrome HDR ink cartridges, 89
Uninstalling software, 119
Unit ID number, 11
Index | 135
USB cable
connecting, 41
port, 122
requirements, 11
W
Waste ink system, 81 to 83, 97 to 98
Weight of printer, 122
White ink
cleaning nozzles, 83
maintenance, 78 to 81
refreshing, 86, 104
replacing with cleaning liquid, 83,
129
shaking, 78 to 81
status in print head, 16
troubleshooting, 112
uneven print density, 112
Width of printer, 122
Windows
installing software, 41 to 42
system requirements, 11
uninstalling software, 119
135