SR8850
SR8855
Robotic Vacuum Cleaner
User Manual
✻ Before operating this unit, please read the instructions carefully.
✻ For indoor use only.
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English
Safety information
SAFETY INFORMATION
WARNING
WARNING
• Before operating the appliance, please read this manual thoroughly and retain
it for your reference.
• Because these following operating instructions cover various models, the
characteristics of your vacuum cleaner may differ slightly from those described
in this manual.
CAUTION/WARNING SYMBOLS USED
WARNING
CAUTION
Indicates that a danger of death or serious injury exists.
Indicates that a risk of personal injury or material damage exists.
OTHER SYMBOLS USED
NOTE
2_ Safety information
Explains terms to help users understand how use the product properly.
Safety information
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed, including the
following:
READ ALL INSTRUCTIONS BEFORE USING YOUR ROBOTIC VACUUM CLEANER.
Unplug from outlet when not in use and before conducting maintenance.
WARNING: to reduce the risk of fire, electric shock, or injury:
GENERAL
• Use only as described in this manual.
• Do not operate the robotic vacuum cleaner or charger if it has been damaged in any way.
• If the cleaner is not working as it should, has been dropped, damaged, left outdoors,
or dropped in water, return it to a customer care center.
• Do not handle the charger or robotic vacuum cleaner with wet hands.
• Use only on dry, indoor surfaces.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
BATTERY CHARGER
•
•
•
•
•
•
•
•
•
•
•
Do not modify the polarized plug to fit a non-polarized outlet or extension cord.
Do not use outdoors or on wet surfaces.
Unplug the charger from the outlet when not in use and before servicing.
Use only the charger supplied by the manufacturer to recharge.
Do not use with a damaged cord or plug.
Do not pull or carry by the cord, use the cord as a handle, close the door on the cord,
or pull the cord around sharp edges or corners. Keep the cord away from heated
surfaces.
Do not use extension cords or outlets with inadequate current carrying capacity.
Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
Do not mutilate or incinerate batteries as they will explode at high temperatures.
Do not attempt to open the charger. Repairs should only be carried out by a qualified
customer care centre.
Do not expose the charger to high temperatures or allow moisture or humidity of any
kind to come into contact with the charger.
Safety information _3
Safety information
ROBOTIC VACUUM CLEANER
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, and etc.
• D
o not use without a filter in place. When servicing the unit, never put fingers or other
objects into the fan chamber in case the unit accidentally turns on.
• Do not put any objects into openings. Do not use with any openings blocked; keep
openings free of dust, lint, hair, and anything that may reduce air flow.
• Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoke, such as cigarettes, matches, or hot
ashes.
• Do not use to pick up flammable or combustible liquids such as gasoline, nor use on
areas where they may be present.
• Do not use robotic vacuum cleaner in an enclosed space filled with vapours given off
by oil based paint, paint thinner, moth proofing substances, flammable dust, or other
explosive or toxic vapours.
• Leaks from battery cells can occur under extreme usage or temperature conditions.
If the liquid gets on skin, wash quickly with water. If the liquid gets into the eyes,
flush them immediately with clean water for a minimum of 10 minutes. Seek medical
attention.
Save these instructions!
This vacuum cleaner is intended for household use only.
FOR RESIDENTS OF THE UNITED KINGDOM ONLY
If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a
13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug.
If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard
should it be inserted into a 13 amp socket.
4_ Safety information
Contents
Safety information
06
07
10
11
Product Features
13 Product Features
assembling the cleaner
15 Components
16 Name of each part
OPERATING THE CLEANER
20
20
20
21
22
23
24
25
27
27
28
29
30
31
32
33
34
35
02
Power related
Before use
In use
Cleaning and maintenance
13
15
20
Installing robotic vacuum cleaner
Installation order
Turning the power switch on or off
Installing the charger
Charging
About the battery
Setting the Time
Installing the VIRTUAL GUARD
Using robotic vacuum cleaner
Starting/stopping cleaning
Recharging
Auto cleaning
Spot cleaning
Max cleaning
Manual cleaning
Edge cleaning
Scheduled cleaning
Setting daily cleaning
maintain tools and filter
troubleshooting
43 Checklist before svc calls
45 Troubleshooting for Error Codes
Product specification
46 Product specification
36
43
46
36 Cleaning robotic vacuum cleaner
36Please keep the cleaning and
maintenance methods in mind
36Cleaning the sensor window and the
camera
37 Emptying the dust bin quickly
37 Cleaning the dust bin and the filter
39 Cleaning the power brush
41Cleaning the edge-cleaning side rotating
brush
42 Cleaning the driving wheel
Contents _5
Safety information
Power Related
WARNING
Do not bend the power cord forcefully or place a
heavy object on it that could break it.
- This may result in fire or electric shock.
WARNING
Make sure to remove any dust or water from the
power plug.
- Failing to do so may result in a malfunction or electric
shock.
WARNING
Do not pull the power plug by the cord or touch the
plug with wet hands.
- This may result in fire or electric shock.
WARNING
Do not use multiple plugs in a single socket.
(Do not leave the cord lying exposed on the floor.)
- This may result in fire or electric shock.
WARNING
Do not use a damaged power cord, plug, or a loose
power outlet.
- This may result in fire or electric shock.
6_ Safety information
Safety information
Before Use
CAUTION
CAUTION
CAUTION
CAUTION
CAUTION
01 Safety information
CAUTION
Before activating the robotic vacuum cleaner, make sure
that the dust bin is assembled.
- If the dust bin is not inserted, robotic vacuum cleaner will not
operate.
Never use robotic vacuum cleaner in locations with
combustible material such as:
- Locations with candles or desk lamps on the floor.
- Locations with unattended fires (fire or embers).
- Locations with gasoline, distilled alcohol, thinner, ashtrays
with burning cigarettes, etc.
Robotic vacuum cleaner is for domestic use only. Do not use it in the following
locations.
- Attics, basements, warehouses, industrial buildings, separate rooms distant from the
main building, locations exposed to wet or damp conditions such as bathrooms or
wash rooms, and narrow and highly situated locations such as tables or shelves. Critical
damage (abnormal operation and breakage) may occur when used in these locations.
Open all doors to clean all rooms.
- When a door is closed, the robotic vacuum cleaner will not be able to enter that room.
-H
owever, make sure to close the doors to the main entrance, the veranda and the
bathroom, and any other rooms where the robotic vacuum cleaner may fall to a lower floor.
For carpets with long tassels, fold the tassels under the
carpet.
- Unfolded tassels may result in critical damage to the carpet
and the machine itself, as they get caught in the driving wheel
or the power brush.
When the cliff sensor is polluted, the robotic
vacuum cleaner may be in danger of falling
down the stairs.
This may cause personal injury and critical
damage to the product.
To prevent risk, install the VIRTUAL GUARDs
(Fence Mode setting) in front of dagerous
areas. Clean the sensor window and camera.
Safety information _7
Safety information
Before use
CAUTION
CAUTION
CAUTION
CAUTION
CAUTION
CAUTION
CAUTION
Remove small objects or brittle items from the area to be
cleaned in advance.
- Make sure to clear any objects before cleaning.
- Make sure to remove fragile items such as china, glass objects,
flowerpots, etc.
- Robotic vacuum cleaner does not recognize coins, rings or other
valuable items such as jewelry.
Remove objects scattered on the floor before cleaning.
- Robotic vacuum cleaner is designed to detect obstacles 5cm away
from it.
- Bath towels, pads in front of bathrooms and sinks, entrances, utility
rooms, power cords, table cloths or belts can become entangled in
the driving wheel or power brush. This can cause objects to fall from
the table.
Inform all family members (or relevant parties) to be cautious
before cleaning or when using the Scheduled Cleaning Mode.
- Robotic vacuum cleaner may run into children, causing them to fall.
Ensure that children do not step or sit on the robotic vacuum.
- Children may fall and injure themselves or critical damage may occur
to the product.
When a child or pet is left alone, make sure to turn off the
Power Switch of the robotic vacuum cleaner.
- Robotic vacuum cleaner may attract their attention.
- When the rotating wheel or brush catches fingers, feet, clothing or hair,
this may result in injury.
- If a child or pet is in the way of the robotic vacuum cleaner, it may be
identified as an obstacle and the area may not cleaned.
- When the Power Switch is turned off, it will cut off the power supply and
deactivate all functions.
When installing the charger station, do not leave the power
cord exposed on the floor.
- When the robotic vacuum cleaner automatically recharges or passes
by the charger station, it may drag the power cord around with it.
Always keep the power cord of the charger plugged into the
outlet.
- Although the robotic vacuum cleaner has a self-charging function, if
the power cord of the charger station is unplugged, it cannot charge
its battery automatically.
8_ Safety information
Safety information
Before use
CAUTION
01 Safety information
CAUTION
Install the charger in a location that can be easily accessed
by the robotic vacuum cleaner.
- If the charger is installed in a corner, this may cause extra
movements and may disturb the automatic recharging process.
Objects in front of the charger will prevent the robotic
vacuum cleaner from auto-charging itself.
- Clear the area.
There should be no obstacles 0.5 m to the left and
and within 1 m of the front.
WARNING right
Do not short-circuit the charge pins with metal objects such
WARNING as chopsticks, screwdrivers, and etc.
- This will result in critical damage to the charger.
Make sure that there is no trace of liquids on the charger
station.
WARNING
- Failing to do so may result in fire or electric shock.
Make sure the robotic vacuum cleaner does not vacuum or
over liquids such as water, oil or pet litter.
- This may result in critical damage to the product.
- Liquids may spread through the wheels resulting in contamination.
WARNING move
Do not use the charger for other purposes.
WARNING - This may result in critical damage to the charger or cause a fire.
Safety information _9
Safety information
In use
CAUTION
CAUTION
CAUTION
CAUTION
CAUTION
WARNING
NOTE
You cannot use the robotic vacuum cleaner on thick carpets.
- This may result in problems with the robotic vacuum cleaner.
- This may result in damage to carpets.
Do not use the robotic vacuum cleaner on a table or other high
locations.
- This may result in damage when the unit accidentally drops.
Robotic vacuum cleaner may bump into furniture such as chair
legs, table legs, thin and long furniture, etc. while operating.
- For a quicker and cleaner performance, place the chairs on top of
the table.
Do not place any objects on top of the robotic vacuum cleaner.
- This may result in malfunction.
Immediately remove any large pieces of
paper or plastic bags from the machine while cleaning.
- Using the machine for an extended period of time with its inlet port
obstructed may result in critical damage to the product.
If an unusual sound, smell or smoke is emitted from the robotic
vacuum cleaner, immediately turn off the Power Switch and call
the customer care center.
Robotic vacuum cleaner may not be able to continue its
operation if it is stuck at the entrance or veranda doorsill.
- Robotic vacuum cleaner stops operating for safety reasons if it
cannot move for more than 5 minutes.
- To resume operating, turn the Power Switch off and then on again
after moving it to a location where it can continue cleaning.
10_ Safety information
Safety information
In use
Robotic vacuum cleaner cannot completely clean
locations that it cannot reach, such as corners, and
spaces between sofas and walls.
- Please clean these locations occasionally.
NOTE
Dust clusters may remain after cleaning, when the robotic vacuum cleaner fails to
pick up dust clusters that were formed while cleaning.
- In this case, sweep up the dust with another cleaning tool.
Cleaning and Maintenance
CAUTION
When cleaning the product, do not spray water directly onto the
exterior or wipe it with a volatile material such as benzene,
thinner or alcohol.
- This may result in critical damage to the product.
CAUTION
Do not forcefully press the bumper on the robotic vacuum
cleaner.
- If the bumper sensor gets damaged, the robotic vacuum cleaner may
bump into walls or furniture.
CAUTION
The unit must not be disassembled or reconstructed by anyone
other than a qualified service engineer.
- This may result in damage to the product.
WARNING
Remove any foreign substances accumulated on the Obstacle
and Cliff sensors on a regular basis.
- Dirt accumulated on the sensors will result in inaccurate functioning
of the sensors.
추락방지
추락방지
센서
센서
추락방지
센서
Cliff
sensor
추락방지
센서
추락방지
센서
Obstacle
sensor
Safety information _11
01 Safety information
NOTE
Safety information
Cleaning and Maintenance
WARNING
When removing foreign substances, always use the cleaning
brush after turning the Power Switch off.
- Failing to do so may result in sudden operation of the unit and
cause an injury or critical damage to the product.
WARNING
If the power cord is damaged, have it replaced by a qualified
service engineer from the customer care center.
- Failing to do so may result in fire or electric shock.
WARNING
WARNING
Before cleaning the charger, make sure to disconnect the
power cord for safety.
Contact the Samsung Electronics customer care center to
replace the battery.
- Failing to use original batteries will result in product failure.
✽ Battery information :
AA Size Ni-MH, UNION SUPPO, Model HPY, 12 (EA).
12_ Safety information
Edge측면
측면
측면
cleaning
측면
회전솔
회전솔
side
brush
회전솔
파워브러시
파워브러시
파워브러시
파워브러시
Power
brush
파워브러시
파워브러시
Product Features
Convenient VIRTUAL GUARD Function
You can confine the robotic vacuum cleaner to a particular section by using the Fence (virtual
wall) mode or by cleaning several sections one by one using the Guard (virtual door) mode.
• What is ceiling shape recognition
(Visionary mappingTM)?
This function recognizes the shape of
the ceiling using the camera on top
to identify the area to be cleaned and
determines the best way to pass over
and clean every section of the floor.
Delicate Cleaning of Every Corner
Since the robotic vacuum cleaner cleans the floor in a sequential way ( ) along the map
determined by the ceiling shape recognition function, it cleans every corner of the floor.
Various Cleaning Modes
Approximately 1.5 m
Various cleaning modes are provided to meet all your needs.
1. Auto Mode
2 Approximately 1.5 m 3
1
Cleans all rooms automatically.
2. Spot Mode
Cleans a localized area intensely. It
can be used to clean bread or cookie
crumbs.
3.
Max Mode
4
5
6
Runs until the battery is nearly
depleted.
4. Manual Mode
You can clean the floor manually by
moving the cleaning robot.
7
Tu
d
Mon e We
Thu Fri Sat
Sun ~
5. Edge Mode
When the Obstacle Sensor detects an obstacle during the cleaning,
the Robot Cleaner reduces its speed to minimize the bumping impact
and the Bumper Sensor also helps it lower the bumping impact.
And, it cleans the corners by reaching to them as close as possible.
6. Scheduled Cleaning Mode
At the specified time, the cleaning robot cleans the floor.
7. Daily Cleaning Mode
The cleaning robot cleans the floor everyday at the specified time.
Easy Dust Outlet
The dust output at the top enables emptying the dust bin easily using
a normal vacuum cleaner without dust flying around.
Product Features _13
Product Features
Auto Charging
When the battery is low, the robotic vacuum cleaner is
automatically guided to the charger to enable it to perform a
quick auto charge.
Edge-Cleaning Side ROTATING Brush
The edge-cleaning side rotating brush cleans dust from the
edges.
Doorsill Crossing
About 1cm
Stair type
Vertical type
The robotic vacuum cleaner’s innovative driving system
makes it possible for it to cross over doorsills with a height of
about 1 cm and clean all rooms. The robotic vacuum cleaner
has been designed so that it does not cross over doorsills
that are higher than 1 cm for safety purposes.
Anti-Crash
The robotic vacuum cleaner detects and avoids obstacles
in 2 stages. First, the 7 obstacle sensors detect obstacles in
stage 1 and if the robotic vacuum cleaner does crash into an
obstacle, the 2 bumper sensors absorb the impact.
Anti-Falling
The 3 Cliff sensors detect downward steps such as stairs or
the front door threshold to prevent robotic vacuum cleaner
from falling down stairs.
safety device
When the robotic vacuum cleaner is lifted up while cleaning,
the driving wheels, power brush, suction motor, and side
rotating brush are stopped autonati(all) by sensor.
14_ Product Features
Assembling the cleaner
COMPONENTS
Main Body
■
Remote Control
■
Charger (Station)
02 Assembling the cleaner
■
■
Others Components
(AAA-Type Batteries)
User Manual /
2 Battery
VIRTUALGUARD
Spare Filter
Remote Control
Cradle
Spare Edge-Cleaning Side
Brush (2)
Spare Power Brush
Cleaning Brush
Assembling the cleaner _15
Assembling the cleaner
Name of each part
[ Main unit ]
Dust Outlet
Operating Button
Display Panel
Camera
VIRTUAL
GUARD Sensor
Obstacle Sensor
Remote Control
Sensor
Obstacle Sensor
VIRTUAL GUARD
Sensor
Bumper Sensor
Front
Dust Bin Eject
Button
Dust Bin
Remote Control
Sensor
Dust Outlet
Side
Cliff Sensor
Side Brush
Driving Wheel
Charge Pin
Battery Cover
Cliff Sensor
Power Brush
Power Brush
Cover
Power Switch
Charge Pin
Roller
Driving Wheel
Cliff Sensor
Bottom
16_ Assembling the cleaner
Assembling the cleaner
Name of each part
[ Charger (Station) ]
Charging Lamp
Remote Control
Holder
Charge Pin
Vents
Catching Sill
[ VIRTUAL GUARD ]
Mode Lamp
Distance Detection
Sensor
Main Body Detection
Sensor
Mode/Power Button
Distance Control
Switch
■
Installing the batteries
Batteries are not supplied with the product. You have to purchase the batteries
separately. Install the alkaline batteries (type D) before use.
1
2
3
Lift the cover of the
VIRTUAL GUARD while
pressing the locking tab.
Install the batteries into the
VIRTUAL GUARD as shown
by the figure below. (If the
batteries are installed with
the incorrect polarity, the
VIRTUAL GUARD will not work.)
After inserting the tip of
the cover into the slot,
push the other end to
close it until it clicks into
place.
✽ Specification: Alkaline Type D (LR20) batteries
Assembling the cleaner _17
02 Assembling the cleaner
Power
Lamp
Assembling the cleaner
Name of each part
[ Remote Control ]
Power
Recharging
Auto
Max
Spot
Directional
Buttons
Start/Stop
(moving backwards
is not supported.)
■
Manual
Timer/Daily
Edge
Clock
Installing the batteries
Batteries are not installed in the remote control when purchasing the product.
Install the batteries (type AAA) before use.
1
2
3
Lift the battery
compartment cover at
the back of the remote
control, while pressing
the locking tab.
Install the batteries into the
remote control as shown
by the figure below. (If the
batteries are installed with
the wrong polarity, the
remote control will not work.)
After inserting the tip of
the cover into the slot,
push the other end to
close it until it clicks into
place.
✽ Specification: AAA type batteries
18_ Assembling the cleaner
Assembling the cleaner
Name of each part
[ Status Display Window]
7
4
3
6
ⓐ
8
ⓑ
ⓒ
9
2
5
ⓓ
10
Display Part
1. Number Display
- Shows the timer display, progress status, and error codes using numbers, letters and graphics.
2. Battery Level Indicator
- Charging : Shows the charging progress in 3 steps.
- In Use : Shows the battery charge level. The battery charge level is reduced by each level from FULL
while operating. (When the battery is fully discharged, one level will flash to display “LO”.)
3. Scheduled Cleaning
- When cleaning is scheduled, the Scheduled Cleaning icon is lit.
4. Daily
- When daily cleaning is scheduled, the Daily icon is lit.
5. Recharging
- This icon turns on when the cleaning robot returns to the charger station to charge its battery.
6. Cleaning Mode Display
- Each time the Cleaning Mode button is pressed, the corresponding cleaning mode is displayed.
(a) Auto Mode : This icon turns on when Auto cleaning mode is selected.
(b) Spot Mode : This icon turns on when Spot cleaning mode is selected.
(c) Max Mode : This icon turns on when Max cleaning mode is selected.
(d) Manual Mode : This icon turns on when Manual cleaning mode is selected.
(e) Edge Mode : “
” is on when Edge cleaning mode is selected.
Button part
7. Start/Stop
- Press to start/stop cleaning.
8. Cleaning Mode
- Press to select a cleaning mode. After selecting a cleaning mode, press the (
) button to start cleaning.
9. Timer/Daily
- Press to set a scheduled or daily cleaning.
10. Recharging
- When this button is pressed, the Recharging icon is turned on and the cleaning robot will return to the
charger station to charge its battery.
Assembling the cleaner _19
02 Assembling the cleaner
1
Operating the cleaner
Installing the robotic vacuum cleaner
Instalation order
1. Turning the Power Switch on or off
To use the robotic vacuum cleaner, you must turn on the Power Switch at the
bottom of the main unit.
2. Installing the Charger
To charge the robotic vacuum cleaner, you must first install
the charger.
Since the battery is discharged when the product is
purchased, you must fully charge the battery before use.
3. Charging the Battery
You should charge the battery completely before using the
robotic vacuum cleaner.
4. Setting the Time
You should set the time to use the scheduled and daily
cleaning options.
5. Installing the VIRTUAL GUARD
You can confine the robotic vacuum cleaner to a particular section by using Fence
(virtual wall) mode or clean several sections one by one using Guard (virtual door)
mode.
ON
To use the robotic vacuum cleaner, you must turn the
Power Switch on.
If you turn the Power Switch off, all settings will be reset.
OFF
Turning the Power Switch on or off
1. Turn over the main unit and turn the Power
Switch on.
- If the icons are not turned on, it indicates that the
battery charge is depleted. In this case, dock the
robotic vacuum cleaner to the charger station after
turning the Power Switch on.
- The configured time may be different from the current
time. If the configure time is incorrect, set the time to
the current time.
CAUTION
If the Power Switch is turned off, the robotic vacuum cleaner will not be charged
even if it is docked with the charger station.
20_ Operating the cleaner
Operating the cleaner
Installing the robotic vacuum cleaner
Installing the charger
Power Lamp
Charging Lamp
03 operating the cleaner
1. Install the charger on a flat surface.
2. T
here should be no obstacles 0.5m to the left and
right and within 1 m of the front.
.5m
ut 0
abo
.5m
ut 0
abo
ab
ou
t1
m
3. Install the charger in a location where it can be easily
accessed by the robotic vacuum cleaner.
4. A
rrange the power cord along the wall.
5. W
hen the floor is made of wood, install the charger
in the same direction as the grain of the wood.
NOTE
Always keep the power cord of the charger
plugged into the power outlet.
- If no power is supplied to the charger, the robotic
vacuum will not be able to find the charger and will
not be able to charge automatically.
- If the robotic vacuum cleaner is separated from the
charger, the battery is automatically discharged.
Operating the cleaner _21
Operating the cleaner
Installing the robotic vacuum cleaner
Charging
ON
Power Lamp
Charging Lamp
OFF
When the product is initially purchased, the battery
is fully discharged, and you must charge the robotic
vacuum cleaner manually.
Turn on the Power Switch at the bottom of the product.
1. A
fter aligning the charge pins of the main unit with
the charge pin of the charger station, press the main
unit until you hear a “Recharging power” sound from
the charger.
- The Charging Lamp turns green.
2. Check the charge status of the robotic vacuum
cleaner.
- When charging starts, the battery level indicator and
“ ” will be displayed in sequence in the display panel.
- When charging is complete, the battery level indicator and
“FULL” will be displayed in the display panel.
Flash
■
■
Flash
NOTE
hen the battery level display flashes
W
while cleaning, the robotic vacuum
cleaner stops vacuuming and
automatically charges itself at the charger.
Power
Lamp
Charging Lamp
Charging
Fully charged
<Charge display>
Charge
complete
Charging
Required
charging
hen the battery level flashes and “LO” is displayed while cleaning,
W
robotic vacuum cleaner cannot be operated by the remote control or
the buttons on the main unit. In this case, directly carry the robotic
vacuum cleaner to the charger to charge the battery. (This is when
the battery is completely discharged.)
● When the product is initially purchased, it will take about 120 minutes to fully charge the battery
and will run for about 90 minutes.
● When charging the battery while the battery is over-heated, the charging time can increase.
● Measures to take when charging is not smooth.
When the robotic vacuum cleaner cannot be automatically charged, check the following:
- Turn the Power Switch at the bottom of the robotic vacuum cleaner off and on (Reset).
- Re-plug the power of the charger (Reset).
- Check whether there are any foreign substances on the charge connector and wipe the
charge connector on the main unit and the charger with a dry cloth.
- Check whether there are objects near the charger that are strong reflectors.
● When separating the robotic vacuum cleaner from the charger, it will discharge naturally.
- Charge the robotic vacuum cleaner through the charger, if possible. (When leaving your home
unattended for a long period of time due to a business trip, travelling etc., turn off the Power
Switch of the robotic vacuum cleaner and unplug the power of the charger to store them.)
22_ Operating the cleaner
Operating the cleaner
Installing the robotic vacuum cleaner
About the Battery
he robotic vacuum cleaner is powered by an environment-friendly Nickel Metal Hydride
T
(NiMH) rechargeable battery, and an over-charge prevention function guarantees an
extended life time.
■ The battery warranty period is 6 months from the
date of purchase.
■ When purchasing a battery, ask the customer care
center for the genuine part symbol (
) and
model number before purchasing it.
✽ Battery information :
AA Size Ni-MH, UNION SUPPO, Model HPY, 12 (EA).
■
✽ If the battery is out of order, do not disassemble it. Contact your nearest customer care
center.
✽A
n increased charging time and a shorter battery life indicates the near end of the battery
life. Please contact an authorized customer care center to replace your battery.
The rechargeable battery incorporated in this product is not user replaceable.
For information on its replacement, please contact your service provider.
Operating the cleaner _23
03 operating the cleaner
- This battery is only for Samsung robotic vacuums. It is strictly prohibited to use it for other
appliances or for other purposes.
- Do not disassemble or modify the battery.
- Charge it in a location with good ventilation.
- Do not expose the battery to fire and do not heat it.
- Do not connect any metallic objects to the (+) or (-) terminals of the battery.
- Keep it indoors (0℃~40℃).
- Before you discard product, dispose of batteries in an environmentally safe manner.
- Do not discard this batteries with your regular household trash.
- Follow all local regulations when disposing of old batteries.
a.m.
Operating the cleaner
a.m.
Installing the robotic vacuum cleaner
Setting
the Time
a.m.
To use the Scheduled Cleaning and Daily Cleaning functions properly, setting
the time is necessary.
You can only set the time using the remote control.
■
You a.m.
can only set the time using the remote control.
Decrease
a.m.
Remote Control
a.m.
Increase
a.m.
Suppose
current time is
07:00
Decrease
a.m.
Blinks
Increase
1 Enter the current “hour”.
Blinks
a.m.
Decrease
Configuration Sequence
Decrease
Increase
Decrease
Increase
Decrease
Increase
2 Enter setup mode.
Increase
a.m.
a.m.
3 Set the “hour”.
Blinks
a.m.
a.m.
Decrease
Blinks
Decrease
Increase
Increase
4 Enter the current “minutes”.
a.m.
a.m.
5 Finish the setting.
a.m.
- Press the ( ) button instead of the Time Set button while setting the time to exit Time
a.m.
Set mode.
- When a Scheduled Cleaning is set, you cannot change the time setting.
a.m.
a.m.
a.m.
24_ Operating the cleaner
a.m.
Operating the cleaner
Installing the robotic vacuum cleaner
Installing the VIRTUAL GUARD
Mode Lamp
Distance Detection
Sensor
Main Unit Detection Sensor
Mode/Power Button
Fence/Guard/Off
Distance
Distance Control Switch
2
3
Distance Detection Sensor
Button operations
1. Mode lamp operations
- Fence (virtual wall) Mode: The red lamp flashes.
- Guard (virtual door) Mode: The green lamp flashes.
- Off : The lamp is turned off.
2. Setting the mode
-W
henever you press the Mode/Power button, Fence
(virtual wall) mode ➝ Guard (virtual door) mode ➝
Power off is selected in this sequence.
3. Setting the Fence length
-S
et the distance to restrict the access of robotic
vacuum cleaner from the VIRTUAL GUARD using the
distance control switch.
Switch Setting
✽ The distance detection sensor
forms a virtual straight barrier of the
specified fence length.
• (Short)
•• (Medium)
••• (Long)
Max
About 1~2m
About 2~3m
About 3~4m
✽ Set the switch according to the required fence length.
Forming a Fence (virtual wall)
VIRTUAL GUARD creates an invisible barrier that the
robotic vacuum cleaner cannot cross.
E.g. in front of pots, furniture, the front door, and so on.
1. Select Fence (virtual wall) mode using the Mode/
Power button.
- The mode lamp flashes red.
2. Set the fence length using the distance control
switch.
Distance
Sensor
A fence (virtual wall) is
formed.
3. Install the VIRTUAL GUARD in front of the area you want to block access from
the robotic vacuum cleaner.
- Install the VIRTUAL GUARD so that the distance detection sensor can form an
invisible barrier that the robotic vacuum cleaner cannot cross.
Operating the cleaner _25
03 operating the cleaner
You can confine the robotic vacuum cleaner to
a particular section by using Fence (virtual wall)
mode or clean several sections one by one
using Guard (virtual door) mode.
Operating the cleaner
Using Guard (virtual door) mode
The VIRTUAL GUARD forms an invisible door that the
robotic vacuum cleaner cannot cross until current room
is completly cleaned. The VIRTUAL GUARD opens the
invisible door when cleaning the of room is complete.
Room1
1. Select Guard (virtual door) mode using the Mode/
Power button.
- The mode lamp flashes green.
2. Set the fence length using the distance control
switch.
3. Install the VIRTUAL GUARD at the entrance of the
room to be cleaned.
- Install the VIRTUAL GUARD so that the distance
detection sensor can form an invisible barrier that
the robotic vacuum cleaner cannot cross.
NOTE
• When not using the VIRTUAL GUARD, turn the power off.
(When not using the robotic vacuum cleaner for
long periods of time, separate the batteries to avoid
discharging them.)
• If the Mode/Power button does not work, it indicates
that the batteries have worn out. In this case, replace the
batteries. (Specifications: Type D (LR20) alkaline batteries )
• You can additionally purchase a VIRTUAL GUARD from
Samsung Electronics customer care Co., Ltd.
CAUTION
Room 2
Room 3
Charger
VIRTUAL GUARD
Distance Detection Sensor
30cm
30c
0ccm
A guard (virtual door) is formed.
✽ Since an invisible barrier is formed
to prevent the robotic vacuum
cleaner from running against the
VIRTUAL GUARD, installing the
VIRTUAL GUARD within 30 cm of
the outside walls is recommended.
About the IrDA sensor.
[Infrared Signal Priority]
● The infrared signal transmission may
not be smooth in locations exposed to
halogen lamps or in outdoor locations.
● Robotic vacuum cleaner uses 3 types of
infrared devices and a device may not
Remote Control
Virtual guard
Charger
work in front of another device with a
higher priority.
● When controlling the robotic vacuum cleaner with the remote control, the robotic vacuum
cleaner may cross the virtual fence of the VIRTUAL GUARD or run against an obstacle,
because the remote control signal has a higher priority than the VIRTUAL GUARD signal.
● When using the robotic vacuum cleaner in a small location or at a close distance, it
may malfunction due to interference of the infrared signals.
● Install the VIRTUAL GUARD away from the charger as auto charging may be
interrupted if the VIRTUAL GUARD is near the charger.
● If the fence length is set to a value longer than the required distance, the robotic
vacuum cleaner may fail to clean properly.
Set the fence length to an appropriate value using the distance control switch.
● If more than one robotic vacuum is used simultaneously, they may malfunction due
to interference of the infrared signals.
● Turn the VIRTUAL GUARD in another direction or set the fence length to an
appropriate value if the distance detection sensor of the VIRTUAL GUARD faces the
charger, as it may interrupt auto charging.
26_ Operating the cleaner
Operating the cleaner
Using the robotic vacuum cleaner
ach robotic vacuum function only runs when the Power
E
Switch is turned on.
■
hen the robotic vacuum is operating, press the ( )
W
button to cancel the operation and select a function.
03 operating the cleaner
■
ON
You can run or stop all robotic vacuum functions.
OFF
Starting/Stopping Cleaning
Turning the power on or off
Turning the power on
- Remote control : Press the [Power] button.
- Main unit: Press the ( ) button.
- The main unit buttons, battery level indicator and
cleaning mode icons are turned on.
Turning the power off
- Remote control: Press the [Power] button.
- Main unit: Press and hold the (
) button down for 3
seconds.
- All icons except for the battery level indicator are
turned off.
Using the remote
control
Starting or stopping cleaning
Starting
- Remote control : Press the Auto, Spot, Max, Manual
or Edgebutton.
- Main unit: Select Auto / Spot / Max / Manual / Edge
mode by using the (
) button and then pressing
the (
) button.
- When cleaning begins, the robotic vacuum cleaner
starts to move.
✽ Pressing the ( ) button without selecting cleaning
mode starts to perform the Auto mode cleaning.
Using the main unit
buttons
Stopping
- To stop, press the (
) remote control or main unit
button.
- When cleaning is stopped, the robotic vacuum
cleaner stops.
Operating the cleaner _27
Operating the cleaner
Using the robotic vacuum cleaner
Recharging
You can have the robotic vacuum cleaner return
to the charger to charge the battery by using the
Recharging button.
■
hen the robotic vacuum cleaner is operating, press
W
the ( ) button to cancel the operation and press the
Recharging button.
1. Press the Recharging button.
- The main unit icon ( ) is turned on and the robotic
vacuum cleaner will return to the charger.
2. To stop the robotic vacuum cleaner while it is
returning to the charger, press the (
) button.
3. T
o test the auto charge function, press the
Recharging button when the robotic vacuum cleaner
is less than 1.5m from the charger.
Using the remote
control
Troubleshooting when the robotic vacuum cleaner
does not return to the charger
● Check the installation of the charger
- When the charger is in a location where the charger
cannot guide the robotic vacuum cleaner to the
charger.
- When the charger is more than 5m away from robotic
vacuum cleaner.
: It may require a longer time for the robotic vacuum
cleaner to return to the charger.
● Manually charge the robotic vacuum cleaner in the following
cases.
- When the charger is installed in a corner.
- When the battery is fully discharged.
- When the robotic vacuum cleaner is trapped by an
obstacle (furniture etc.)
- When the robotic vacuum cleaner cannot pass over the
doorsill to the location where the charger is installed.
(The height of the doorsill should be about 1cm or less).
28_ Operating the cleaner
Using the main unit
buttons
Operating the cleaner
Using the robotic vacuum cleaner
Auto Cleaning
■
If cleaning begins when the robotic vacuum cleaner is docked with
the charger station, the time to return to the charger is decreased
since the robotic vacuum cleaner remembers its original position
while moving.
■
If the battery level becomes too low while cleaning, the robotic
vacuum cleaner will automatically return to the charger station and
resume cleaning after charging its battery. (Number of cleaning
operations resumed: Once)
Main unit button
03 operating the cleaner
The robotic vacuum cleaner will move by itself and
automatically clean the house until cleaning is completed
once.
Remote control button Configuration Sequence
1 Set the mode.
▶
1time
2 Cancel the mode.
While cleaning
NOTE
About the Resume Cleaning function
● If the robotic vacuum cleaner has evaluated
that cleaning is complete, the resume cleaning
function is not performed.
● If you move the robotic vacuum cleaner when it
is being charged or press a button, the robotic
vacuum cleaner judges cleaning to be complete
and does not resume cleaning.
When cleaning is
complete
CAUTION
Do not move the robotic vacuum cleaner when it is cleaning or press a button
while it is cleaning. Otherwise, the robotic vacuum cleaner judges cleaning to be
complete and starts cleaning again from the beginning.
Operating the cleaner _29
Operating the cleaner
Using the robotic vacuum cleaner
Spot Cleaning
You can conveniently clean a specific area that has a a
lot of cookie crumbs, dust, and etc.
ove the robotic vacuum cleaner to the location where you
M
want to perform a spot clean.
Main unit button
About
1.5m
About 1.5m
■
About
About1.5m
1.5m
Remote control button Configuration Sequence
1 Set the mode.
▶
2time
2 Cancel the mode.
While cleaning
- In Spot cleaning mode, the robotic vacuum cleaner cleans
an area with a length of 1.5m and a width of 1.5m.
- When cleaning is completed, the robotic vacuum cleaner
will display End, Stop, and Stand by.
NOTE
When the robotic vacuum cleaner is docked with the
charger station, spot cleaning is not supported.
When cleaning is
complete
30_ Operating the cleaner
Operating the cleaner
Using the robotic vacuum cleaner
Max Cleaning
■
If cleaning begins when the robotic vacuum cleaner is
docked with the charger station, the time to return to the
charger is decreased since the robotic vacuum cleaner
remembers its original position while moving.
■
If the battery level becomes low while cleaning, the robotic
vacuum cleaner automatically returns to the charger station
and resumes cleaning after charging the battery. (Number of
resumed cleaning operations: Once)
Main unit button
03 operating the cleaner
The robotic vacuum cleaner automatically moves and
cleans until the battery runs out and the battery level
flashes only one level.
Remote control button Configuration Sequence
1 Set the mode.
▶
3time
2 Cancel the mode.
While cleaning
NOTE
CAUTION
About the Resume Cleaning function
● If the robotic vacuum cleaner judges cleaning to be complete, resume cleaning is
not performed.
● If you move the robotic vacuum cleaner while it is being charged or press a button,
robotic vacuum cleaner judges cleaning to be complete (cleaning is not resumed).
Do not move the robotic vacuum cleaner while it is cleaning or press a button while
cleaning. Otherwise, the robotic vacuum cleaner judges cleaning to be complete and
starts cleaning again from the beginning.
Operating the cleaner _31
Operating the cleaner
Using the robotic vacuum cleaner
Manual Cleaning
You can move the robotic vacuum cleaner to clean
a particular location directly by using the remote
control.
■
ove the robotic vacuum cleaner to the location where you
M
want to perform manual cleaning.
■
You can manually clean using the remote control only.
Main unit button
Remote control button Configuration Sequence
1 Set the mode.
▶
4time
2 Cancel the mode.
While cleaning
NOTE
CAUTION
● When the robotic vacuum cleaner is docked
with the charger station, manual cleaning is not
supported.
In manual cleaning mode, you can navigate to
locations such as areas with a fence tape or
areas with a risk of falling (stairs etc.) using the
remote control.
32_ Operating the cleaner
Directional
Buttons
(Forwards,
Left, Right) A
backwards
function is not
supported.
Operating the cleaner
Using the robotic vacuum cleaner
EDGE CLEANING
The robotic vacuum cleaner will move by itself and
automatically clean the house until cleaning is completed once.
■
If cleaning begins when the robotic vacuum cleaner is docked
with the charger station, the time to return to the charger is
decreased since the robotic vacuum cleaner remembers its
original position while moving.
■
If the battery level becomes too low while cleaning, the robotic
vacuum cleaner will automatically return to the charger station
and resume cleaning after charging its battery. (Number of
cleaning operations resumed: Once)
Main unit button
Remote control button Configuration Sequence
1 Set the mode.
▶
5time
2 Cancel the mode.
While cleaning
NOTE
CAUTION
About the Resume Cleaning function
● If the robotic vacuum cleaner judges cleaning to be
complete, resume cleaning is not performed.
● If you move the robotic vacuum cleaner while it is
being charged or press a button, robotic vacuum
cleaner judges cleaning to be complete (cleaning is
not resumed).
Do not move the robotic vacuum cleaner while it is
cleaning or press a button while cleaning. Otherwise,
the robotic vacuum cleaner judges cleaning to
be complete and starts cleaning again from the
beginning.
When cleaning is
complete
Operating the cleaner _33
03 operating the cleaner
When the Obstacle Sensor detects an obstacle during
the cleaning, the Robot vacuum Cleaner reduces its
speed to minimize the bumping impact and the Bumper
Sensor also helps it lower the bumping impact. It
cleans the corners by reaching to them as close as
possible. (This Robotic vacuum Cleaner is a touching
type cleaner.)
Decrease
Increase
Operating the cleaner
3time
UsingDecrease
the robotic
vacuum cleaner
Increase
Scheduled Cleaning
You can schedule robotic vacuum cleaner to start
3time from a particular time.
cleaning
■
Scheduled cleaning is only performed when robotic
Decrease
the charger station.
Decrease
Increase with
Decrease
vacuum
cleanerIncrease
is docked
Remote control button
Main unit button
3time
Decrease
Decrease
Increase
Increase
Configuration Sequence
1 Enter Scheduled
Decrease
Cleaning mode
and
confirm that the
configured time is
correct.
Increase
(Example) The current time: 07:00 a.m.
TheIncrease
desired cleaning start
time: 09:30 a.m.
2 Start the settings.
Blinks
3time
Decrease
Decrease
Decrease
Increase
Increase Increase
3 Set the “hour”.
Decrease
Increase
Blinks
4 Confirm the “hour”.
Blinks
Decrease
Increase
Decrease
Decrease
Increase Increase
5 Set the “minutes”.
Decrease
Increase
Blinks
6 Complete the settings.
Cancel the settings.
The icon is turned off.
NOTE
When completing the settings, and you press the (
Daily button, Scheduled Cleaning mode is exited.
34_ Operating the cleaner
) button instead of the Delay/
Operating the cleaner
Using the robotic vacuum cleaner
Setting Daily Cleaning
You can schedule the cleaning robot to start
cleaning everyday from a particular time.
aily cleaning is only performed when the cleaning robot
D
is docked with the charger station.
Decrease
Main unit button
Increase
Remote control button
Decrease
Increase
Decrease
Configuration Sequence
Increase
(Example) The current time: 07:00 a.m.
1 Enter Daily Cleaning
TheIncrease
desired cleaning start
Decrease that
mode and confirm
time:
09:30 a.m.
the configured time is
correct. (Check the daily
reservation time.)
2 Start the setting.
Blinks
3time
Decrease
Decrease
Increase Increase
3 Set the “hour”.
Decrease
Increase
Blinks
Blinks
4 Confirm the “hour”
Blinks
Decrease
Increase
Decrease
Decrease
Increase Increase
5 Set the “minutes”.
Decrease
Increase
Blinks
6 Complete the settings.
Blinks
Decrease
Increase
Decrease
Increase
Cancel the settings.
3time
NOTE
When completing the settings, and you press the (
Daily button, Daily Cleaning mode is exited.
The icon is turned off.
) button instead of the Delay/
Operating the cleaner _35
Blinks
03 operating the cleaner
■
Tu
d
Mon e We
Thu Fri Sat
Sun ~
Maintain tools and filter
Cleaning the robotic vacuum cleaner
Please keep the cleaning and maintenance methods in mind
hen the Power Switch is damaged, please contact
W
the service agent so that it does not cause any
accidents.
■ Do not use any means or mechanical devices not
installed by the manufacturer that could accelerate the
deformation of the robotic vacuum cleaner.
■
■
lways turn off the power switch
A
at the bottom of the main unit
before cleaning the robotic vacuum.
The robotic vacuum cleaner could
operate suddenly and cause an injury.
Cleaning the Sensor Window and the Camera
You must turn off the Power Switch at the bottom of
the main unit before cleaning the robotic vacuum.
■
ever spray water, thinner, benzene etc. directly onto the
N
main unit of robotic vacuum cleaner.
■
Camera
ightly wipe the sensor window or
L
camera using a soft cloth.
Display
Panel
Front Sensor window
Front Sensor Window and
Camera
36_ Maintain tools and filter
Cliff Sensor Window
Rear Sensor Window
Maintain tools and filter
Cleaning the robotic vacuum cleaner
Emptying Dust Quickly
■
ou can easily empty the dust bin using a normal vacuum
Y
cleaner, without separating the dust bin.
2. If you hold the air inlet of the vacuum cleaner to the dust
outlet, it will vacuum the dust directly from the dust bin.
Cleaning the Dust Bin and the Filter
First, empty the dust bin before cleaning it.
hen separating the dust bin, take care not to spill the
W
dust out of the dust bin.
■ Empty the dust bin in the following cases.
1. When dust has accumulated inside the dust bin.
2. When the suction power suddenly becomes weak.
3. When the noise suddenly increases.
■
1. P
ress the Dust Bin Eject (PUSH) button and pull the
dust bin to separate the dust bin.
2. S
eparate the dust bin cover by pulling it in the direction of
the arrow in the figure.
3. S
eparate the filter from the dust bin by pulling it in the
direction of the arrow in the figure.
Maintain tools and filter _37
04 Maintain tools and filter
1. Open the dust outlet cover.
Maintain tools and filter
Cleaning the robotic vacuum cleaner
4. Wipe the dust from the filter and the dust bin.
✽ You can wash them with water.
5. Install the filter into the dust bin.
- Make sure that the grid pattern of the filter is facing
downwards. It cannot be installed in the wrong direction.
6. Close the dust bin cover and install it into the main unit.
[ Structure of the Dust Bin ]
Dust Bin Eject (PUSH) Button
Filter
Dust Outlet
Dust Outlet
Cover
Dust Bin Cover
Dust Bin
38_ Maintain tools and filter
Maintain tools and filter
Cleaning the robotic vacuum cleaner
Cleaning the Power Brush
You must turn off the Power Switch at the bottom of the
main unit before cleaning the robotic vacuum.
04 Maintain tools and filter
●B
ecause the dust in the dust bin may come out,
CAUTION
separate the dust bin first before cleaning the power
brush.
1. S
eparate the dust bin by pressing the Dust Bin Eject
(PUSH) button.
2. A
fter checking whether there are any foreign
substances, press the hook that is fixing the brush cover
to separate it.
3. Lift the power brush up from the main unit.
4. R
emove any foreign substances such as long hairs
or strings wrapped around the power brush using a
cleaning brush or a vacuum cleaner.
5. W
hen cleaning is complete, fix the Power Switch side of
the power brush first and then fix the other side of the
brush in the same way.
Maintain tools and filter _39
Maintain tools and filter
Cleaning the robotic vacuum cleaner
6. A
fter inserting the 3 tips at the top of the cover,
push the other end in until it “clicks” into place.
●T
o prevent the robotic vacuum cleaner from becoming clogged, be careful not to
CAUTION
vacuum tooth picks or cotton swabs.
● When removing foreign substances becomes difficult, contact a customer care center.
●B
ecause the power brush vacuums the dust on the floor, long strings or hair can
become wrapped around the brush. Check and clean the power brush regularly.
40_ Maintain tools and filter
Maintain tools and filter
Cleaning the robotic vacuum cleaner
Cleaning the Edge-Cleaning Side rotating Brush
You must turn off the Power Switch at the bottom of the
main unit before cleaning the robotic vacuum.
04 Maintain tools and filter
1. Check whether the side rotating brush is bent or
whether there are any foreign substances stuck on the
brush.
2. W
earing rubber gloves, wrap the side rotating brush with
a cloth using hot water for about 10 seconds and wipe it
on the cloth.
3. T
urning the side rotating brush, repeat the procedures
in Step 2.
4. If hair or string is wrapped between the main unit
and the side rotating brush, undo the screw of the
side rotating brush using a (+) driver to remove it.
W
hen reassembling the brush, check the “L” mark
on the edge-cleaning side rotating brush and the “L”
mark on the main unit and then reassemble the side
rotating brush.
(Letter “R” is carved at the right side rotating brush.)
NOTE
L
Because the side rotating brush easily attracts hair and other foreign substances,
make sure to clean it frequently.
Excessive foreign substances on the side rotating brush can damage the brush.
Maintain tools and filter _41
Maintain tools and filter
Cleaning the robotic vacuum cleaner
Cleaning the Driving Wheel
You must turn off the Power Switch at the bottom of the
main unit before cleaning the robotic.
■
If the robotic vacuum cleaner suddenly starts to zigzag, there
may be foreign substances stuck on the driving wheel.
1. W
hen cleaning the driving wheel, place a soft cloth
on the floor and flip the main unit, placing it down
carefully.
2. C
heck for foreign substances and remove them
using a stick or a pair of blunt nippers if necessary.
42_ Maintain tools and filter
Troubleshooting
Checklist before SVC Calls
Symptom
• Is the dust bin assembled?
• Install the dust bin.
• Is the Power Switch
• Turn on the Power Switch.
turned on?
• Is cleaning mode (
) in the
display panel turned on?
• Is the battery level flashing
only one level and is ‘LO’
displayed in the display panel?
• Robotic vacuum cleaner will not
Robotic vacuum
cleaner stopped
operating while
cleaning.
The suction
power is weak
while cleaning.
Measure to Take
• Press the (
) button. (To turn it
off, press and hold the ( ) button
down for 3 seconds or longer.)
• Lift up the robotic vacuum
cleaner, and manually dock the
robotic vacuum onto the charger
to charge it.
• Replace the batteries in the
remote control. (AAA type)
operate when the battery in the
remote control is depleted.
• Is the battery level flashing only
• Lift up the robotic vacuum
one level and is ‘LO’ displayed in
cleaner, manually dock the
the display panel?
robotic onto
the charger to charge it.
• Has the robotic vacuum cleaner • Turn off the Power Switch and
become hooked on wires on the
remove the wires.
floor?
• Is the robotic vacuum cleaner
• Turn off the Power Switch and
stuck to the floor where there is a
move the cleaning robotic
height difference?
vacuum to another place to
- The driving wheel is lifted.
clean.
• Is there a thin towel (cloth)
• Turn off the Power Switch and
wrapped around the driving
remove the thin towel.
wheel?
• Is the robotic vacuum cleaner
• Turn off the Power Switch and
stuck on the doorsill?
move the robotic vacuum cleaner
to another place to clean.
• Check whether the dust bin
• Stop the robotic vacuum cleaner
is full of dust.
and empty the dust bin.
• Check whether the suction
• Turn off the Power Switch and
inlet is clogged by foreign
remove the foreign substances
substances.
on the suction inlet.
• Check whether the filter is
clogged.
• Clean the filter well.
Troubleshooting _43
05 Troubleshooting
Robotic vacuum
cleaner does not
operate at all
before
cleaning.
Checklist
Troubleshooting
Checklist before SVC Calls
Symptom
Robotic vacuum
cleaner cannot
find the charger.
Checklist
plug of the charger is plugged
correctly into the outlet.
• If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
• If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
• Is the VIRTUAL GUARD installed
near the charger?
• Is the distance detection
Robotic vacuum
cleaner passes
through the
VIRTUAL GUARD.
Measure to Take
• Check whether the power
sensor of the VIRTUAL GUARD
facing
the charger?
• Are the batteries of the VIRTUAL
GUARD worn out?
• Move the VIRTUAL GUARD to
another
place so that the robotic
vacuum cleaner can charge
automatically.
• Change the direction of the
VIRTUAL GUARD or set the
distance to an appropriate value.
• Replace the batteries.
(2 type D (LR20) alkaline
batteries)
• Is the VIRTUAL GUARD set to
• Set the VIRTUAL GUARD to
• Is the Mode lamp turned off?
• Check if the VIRTUAL GUARD
Guard
(virtual door) mode?
Fence (virtual wall) mode.
is turned off and then set the
VIRTUAL GUARD to a desired
mode.
• Are you using manganese drycell • Replace the batteries with new
The battery
usage time of the
batteries?
alkaline batteries.
VIRTUAL GUARD
(2 type D (LR20) alkaline
is too short.
batteries)
• Is the robotic vacuum cleaner
• When the robotic vacuum
In the display
panel, From
forced to seperate from charger
cleaner is seperated or pressed
30,29,28,…
or pressed during charging?
during the charging, after 30the number is
second it returns to the charger
counted down.
for automatic recharging.
44_ Troubleshooting
Troubleshooting
Troubleshooting for Error Codes
Cause
SOLUTION
• Robotic vacuum cleaner is
• Turn off the Power Switch at the bottom
•
•
•
•
•
caught, stuck or trapped while
navigating.
A foreign substance (string,
paper, toy etc.) is caught in the
power brush.
A foreign substance (string,
paper, toy etc.) is caught in the
left driving wheel.
A foreign substance (string,
paper, toy etc.) is caught in the
right driving wheel.
Check bumper sensor.
•
•
•
and move the robotic vacuum cleaner to a
different location.
Turn off the Power Switch at the bottom
and remove the foreign substance from the
power brush.
Turn off the Power Switch at the bottom and
remove the foreign substance from the left
driving wheel.
Turn off the Power Switch at the
bottom and remove the foreign substance
from the right driving wheel.
Slightly pull the stuck bumper outward.
• A foreign substance (dust,
• Turn off the Power Switch at the bottom and
stain etc.) is on the Obstacle
wipe the foreign substance from the front
sensor window.
and rear sensor windows using a soft cloth.
• A foreign substance (Dust,
• Turn off the Power Switch at the bottom
stain etc.) is on the Cliff sensor
and wipe the foreign substance on the cilff
window.
sensor window with a soft cloth.
• Dust bin not inserted.
• Insert the dust bin until you hear a “Click”
sound.
• A foreign substance (String,
• Turn off the Power Switch at the bottom and
cloth etc.) is caught on the
wipe the foreign substance from the edgeedge-cleaning side rotating
cleaning side rotating brush.
brush.
✽ If you press the Start/Stop button or turn off the Power Switch, the error code is cleared.
Troubleshooting _45
05 Troubleshooting
Error
Code
Product specification
93 mm (Height)
355 mm (Length)
355 mm (Width)
Main Body
122 mm (Height)
161 mm (Length)
Charger(Station)
46_ Product specification
275 mm (Width)
Product specification
Classification
Electrical
Specifications
Detail
Diameter
355mm
Height
93mm
Weight
4.0kg
Power voltage
AC220-240V~, 50-60Hz
Charge power consumption
50 W
Main unit power consumption
40 W
Battery specifications
14.4V / 2,000 mA
Dust bin capacity
About 0.6 ℓ
Charging type
Cleaning
Specifications
Cleaning mode
Auto Charging/Manual
Charging
Auto, Spot, Max, Manual,
Edge, Scheduled, Setting Daily
Cleaning
Charging time
About 120 minutes
Cleaning time
(on the basis of hard floor)
About 90 minutes
Cleaning method
Ceiling shape recognition
Main unit button type
Touch type
This Vacuum cleaner is approved the following.
Electromagnetic Compatibility Directive : 2004/108/EEC
Low Voltage Directive : 2006/95/EC
Product specification _47
06 Product specification
Mechanical
Specifications
Item
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
Country
Customer Care Center 
Web Site
U.K
0845 SAMSUNG (7267864)
www. samsung.com
SOUTH AFRICA
0860-SAMSUNG (726-7864)
www. samsung.com
DJ68-00518B REV(0.0)