User’s Manual
SRP-350plusA&C
Thermal Printer
Rev. 1.04
http://www.samsungminiprinters.com
SRP-350plusA&C
■ Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
•
•
•
•
You must use only the supplied adapter.
This can provoke over-heating and a fire.
If the plug is wet or dirty, dry or wipe it before usage.
If the plug does not fit perfectly with the outlet, do not plug in.
Be sure to use only standardized multi-outlets.
• It is dangerous to use other adapters.
ONLY SUPPLIED ADAPTER
PROHIBITED
PROHIBITED
Do not pull the cable to unplug.
Keep the plastic bag out of children’s reach.
• This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
• If not, a child may put the bag on his head.
PROHIBITED
PROHIBITED
Do not plug in or unplug with your hands wet.
Do not bend the cable by force or leave it under any
heavy object.
• You can be electrocuted.
PROHIBITED
Rev. 1.04
• A damaged cable can cause a fire.
PROHIBITED
-2-
SRP-350plusA&C
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
Keep the desiccant out of children’s reach.
• If not, they may eat it.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBITED
PRINTER
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt
yourself.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
PRINTER
DISASSEMBLING
PROHIBITED
PROHIBITED
PRINTER
Do not let water or other foreign objects in the
printer.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
• If this happened, switch off and unplug the printer before
calling your dealer.
• Switch off and unplug the printer before calling your dealer.
PROHIBITED
TO UNPLUG
PRINTER
PRINTER
DEALER
Rev. 1.04
-3-
SRP-350plusA&C
■ Warning - U.S.A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
■ Notice - Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
■ Caution
Some semiconductor devices are easily damaged by static electricity. You should turn the
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard
the printer against the static electricity. If the printer is damaged by the static electricity, you
should turn the printer “OFF”.
■ Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not
be disposed with other household wastes at the end of its working life, To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product should not be mixed with other
commercial wastes for disposal.
■ Label Material
* Control Label: PC
* Other Labels: PET
Rev. 1.04
-4-
SRP-350plusA&C
■ Introduction
The SRP-350plus Roll Printer are designed for use with electronic instruments such as
system ECR, POS, banking equipment, computer peripheral equipment, etc.
The main features of the printer are as follows:
1. High speed printing : 47(1/6” Feed) lines per second.
2. Low noise thermal printing.
3. The data buffer allows the unit to receive print data even during printing.
4. Peripheral units drive circuit enables control of external devices such as cash drawer.
5. Characters can be scaled up to 64 times compared to it’s original size.
6. Bar code printing is possible by using a bar code command.
7. Different print densities can be selected by DIP switches.
Please be sure to read the instruction in this manual carefully before using your new
SRP-350plus.
※ NOTE
The socket-outlet shall be near the equipment and it shall be easy accessible.
※ All specifications are subjected to change without notice.
Rev. 1.04
-5-
SRP-350plusA&C
■ Table of Contents
1. Setting Up the Printer ................................................................................................... 7
1-1 Unpacking.................................................................................................................. 7
1-2 Connecting the Cables .............................................................................................. 8
1-2-1 Serial Interface (RS-232C) ............................................................................ 8
1-2-2 Parallel Interface (IEEE1284) ........................................................................ 9
1-2-3 USB2.0 Interface ......................................................................................... 10
1-3 Connecting the Drawer ............................................................................................ 10
1-4 Setting the Dip Switches.......................................................................................... 11
1-4-1 Serial Interface (RS-232C) ...........................................................................11
1-4-2 Parallel & USB2.0 Interface ..........................................................................11
1-4-3 Auto Cutter Enable / Disable selection ........................................................ 12
1-5 Setting the Memory Switches .................................................................................. 13
1-6 Installing or Replacing the Paper Roll...................................................................... 15
1-7 Adjustments and Settings ........................................................................................ 17
1-8 Using the Printer ...................................................................................................... 17
1-9 Connecting the computer......................................................................................... 18
1-10 Connecting the Power Supply ............................................................................... 18
2. Self test........................................................................................................................ 19
3. Hexadecimal Dumping ............................................................................................... 20
4. Specification ............................................................................................................... 21
5. Appendix ..................................................................................................................... 22
5-1 Cleaning Printer ....................................................................................................... 22
Rev. 1.04
-6-
SRP-350plusA&C
1. Setting Up the Printer
1-1 Unpacking
Your printer box should include these items. If any items are damaged or missing, please
contact your dealer for assistance.
SRP-350plusC
Roll Paper
CD
Rev. 1.04
SRP-350plusA
Manual
AC Adapter
USB A-A CABLE
-7-
Cover Cable
Power Cord
SRP-350plusA&C
1-2 Connecting the Cables
You can connect up the three cables to the printer. They all connect to the connector panel
on the back of the printer, which is shown below:
※ NOTE
Before connecting any of the cables, make sure that both the printer and the host are
turned off.
1-2-1 Serial Interface (RS-232C)
Drawer
kick-out
connector
Interface connector
Power
supply
connector
※ When the Dip Switch is “ON” on the Serial Interface Board,
DTR and RTS are connected each other.
PRINTER
SIDE (25P)
Pin No.
1
2
3
4
5
6
7
20
Rev. 1.04
HOST
SIDE (25P)
Signal name
FG
TxD
RxD
RTS
CTS
DSR
SG
DTR
PRINTER
SIDE (25P)
Direction
Output
Input
Output
Input
Input
Output
-8-
HOST
SIDE (9P)
Function
Frame Ground
Transmit Data
Receive Data
Ready To Send
Clear To Send
Data Set Ready
Signal Ground
Data Terminal Ready
SRP-350plusA&C
1-2-2 Parallel Interface (IEEE1284)
Interface connector
Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19~30
31
32
33
34
35
36
Rev. 1.04
Source
Host
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Host / Printer
Printer
Printer
Printer
Printer
Host
Printer
Host
Printer
Printer
Printer
Host
Compatibility Mode
nStrobe
Data 0 (LSB)
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7 (MSB)
nAck
Busy
Perror
Select
nAutoFd
NC
GND
FG
Logic-H
GND
nInit
nFault
GND
DK_Status
+5V
nSelectIn
-9-
Drawer
kick-out
connector
Power
supply
connector
Nibble Mode
HostClk
PtrClk
PtrBusy /Data3,7
AckDataReq/Data2,6
Xflag /Data1,5
HostBusy
NC
GND
FG
Logic-H
GND
nInit
nDataAvail /Data0,4
ND
ND
ND
1284-Active
Byte Mode
HostClk
Data 0 (LSB)
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7 (MSB)
PtrClk
PtrBusy
AckDataReq
Xflag
HostBusy
NC
GND
FG
Logic-H
GND
nInit
nDataAvail
ND
ND
ND
1284-Active
SRP-350plusA&C
1-2-3 USB2.0 Interface
USB2.0 connector
Pin No.
Shell
1
2
3
4
Signal Name
Shield
VBUS
DD+
GND
Assignment (Color)
Drain Wire
Red
White
Green
Black
Drawer
kick-out
connector
Power
supply
connector
Function
Frame Ground
Host Power
Data Line(D-)
Data Line(D+)
Signal Ground
1-3 Connecting the Drawer
※ WARNING
Use a drawer that matches the printer specification. Using an improper drawer may
damage the drawer as well as the printer.
※ CAUTION
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and
the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to
the power supply connector.
Pin No.
1
2
3
4
5
6
Signal name
Frame ground
Drawer kick- out drive signal 1
Drawer open/close signal
+24V
Drawer kick- out drive signal 2
Signal ground
※ Drawer Port is 24Vdc/2.5A Output rating, Class 1.
Rev. 1.04
- 10 -
Direction
Output
Input
Output
-
SRP-350plusA&C
1-4 Setting the Dip Switches
1-4-1 Serial Interface (RS-232C)
• DIP Switch 1
SW
Function
1-1
Auto Line Feed
1-2
Handshaking
1-3
Data Length
1-4
Parity Check
1-5
Parity Selection
1-6
Baud Rate Selection
1-7
(bps)
1-8
• DIP Switch 2
SW
Function
2-1
Reserved
2-2
Internal bell control
2-3
Auto Cutter
2-4
BUSY Condition
2-5
2-6
2-7
2-8
ON
Enable
XON/XOFF
7bits
Yes
EVEN
OFF
Disable
DTR/DSR
8bits
No
ODD
Refer to the following table 1
ON
Internal bell
disable
Disable
OFF
Internal bell
enable
Enable
* Offline
Receive Buffer Full * Receive Buffer
Full
Default
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
Default
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Print Density
Refer to the following table 2
Near-End Sensor Status
Disable
Enable
ON
Enable
OFF
Disable
Default
OFF
-
-
OFF
1-4-2 Parallel & USB2.0 Interface
• DIP Switch 1
SW
Function
1-1
Auto Line Feed
1-2
~
Reserved
1-8
• DIP Switch 2
SW
Function
2-1
Reserved
2-2
Internal bell control
2-3
Auto Cutter
2-4
BUSY Condition
2-5
2-6
2-7
2-8
Print Density
Near-End Sensor Status
Rev. 1.04
ON
Internal bell
disable
Disable
OFF
Internal bell
enable
Enable
* Offline
Receive Buffer Full * Receive Buffer
Full
Refer to the following Table 2
Disable
- 11 -
Enable
Default
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
SRP-350plusA&C
• Table 1 – Baud rate (bps) Selection
Transmission Speed
1-6
2400
ON
4800
ON
9600
OFF
19200
OFF
38400
OFF
57600
OFF
115200
ON
1-7
OFF
OFF
ON
OFF
ON
OFF
ON
• Table 2 – Print Density Selection
2-5
2-6
2-7
ON
ON
Reserved
OFF
OFF
Reserved
ON
OFF
Reserved
OFF
ON
Reserved
2-5
2-6
2-7
ON
ON
ON
ON
ON
OFF
OFF
OFF
ON
OFF
OFF
OFF
ON
OFF
ON
ON
OFF
OFF
OFF
ON
ON
OFF
ON
OFF
1-8
OFF
ON
OFF
OFF
ON
ON
ON
Print Density (Mono color)
1(Light)
2
3
4(Dark)
Print Density (Two colors )
80%
90%
95%
100%
105%
110%
120%
130%
Default
9600
Default
2
Default
100%
1-4-3 Auto Cutter Enable / Disable selection
SW 2-3
Application
Rev. 1.04
Dip Switch Set 2
ON
Auto Cutter Disabled
OFF
Auto Cutter Enabled
Ignores Auto Cutter error for continuous printing.
- 12 -
SRP-350plusA&C
1-5 Setting the Memory Switches
This printer has “Memory Switch” set which is software switches. Memory Switch set has
“MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”.
“Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown
in the table below. (default : all OFF)
※ NOTE
The Memory Switch is available to be changed by three methods.
- Memory Switch setting utility.
- Control from ESC/POS command.
Settings of the Memory Switch are stored in the NV memory : therefore, even if the printer
is turned off, the settings are maintained.
MSW1
Switch
1~8
Function
Reserved
MSW2
Switch
1
2
3~8
Function
Font Selection
Auto Cutter Function
Code Page Selection
Rev. 1.04
ON
--
OFF
Fixed to OFF
ON
OFF
Font B (9 x 24)
Font A (12 x 24)
Full Cutting
Partial Cutting
Refer to following Table
- 13 -
SRP-350plusA&C
MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3 Character Table
OFF
OFF
OFF
OFF
OFF
OFF Page 0
437 (USA, Standard Europe)
OFF
OFF
OFF
OFF
ON
OFF Page 1 Katakana
OFF
OFF
OFF
ON
OFF
OFF Page 2
850 (Multilingual)
OFF
OFF
OFF
ON
ON
OFF Page 3
860 (Portuguese)
OFF
OFF
ON
OFF
OFF
OFF Page 4
863 (Canadian-French)
OFF
OFF
ON
OFF
ON
OFF Page 5
865 (Nordic)
OFF
OFF
ON
ON
OFF
OFF Page 16 1252 (Latin I)
OFF
OFF
ON
ON
ON
OFF Page 17 866 (Cyrillic #2)
OFF
ON
OFF
OFF
OFF
OFF Page 18 852 (Latin 2)
OFF
ON
OFF
OFF
ON
OFF Page 19 858 (Euro)
OFF
ON
OFF
ON
OFF
OFF Page 21 862 (Hebrew DOS code)
OFF
ON
OFF
ON
ON
OFF Page 22 864 (Arabic)
OFF
ON
ON
OFF
OFF
OFF Page 23 Thai42
OFF
ON
ON
OFF
ON
OFF Page 24 1253 (Greek)
OFF
ON
ON
ON
OFF
OFF Page 25 1254 (Turkish)
OFF
ON
ON
ON
ON
OFF Page 26 1257 (Baltic)
ON
OFF
OFF
OFF
OFF
OFF Page 27 Farsi
ON
OFF
OFF
OFF
ON
OFF Page 28 1251 (Cyrillic)
ON
OFF
OFF
ON
OFF
OFF Page 29 737 (Greek)
ON
OFF
OFF
ON
ON
OFF Page 30 775 (Baltic)
ON
OFF
ON
OFF
OFF
OFF Page 31 Thai14
ON
OFF
ON
OFF
ON
OFF Page 32 Hebrew Old code
ON
OFF
ON
ON
OFF
OFF Page 33 1255 (Hebrew New code)
ON
OFF
ON
ON
ON
OFF Page 34 Thai11
ON
ON
OFF
OFF
OFF
OFF Page 35 Thai18
ON
ON
OFF
OFF
ON
OFF Page 36 855 (Cyrillic)
ON
ON
OFF
ON
OFF
OFF Page 37 857 (Turkish)
ON
ON
OFF
ON
ON
OFF Page 38 928 (Greek)
ON
ON
ON
OFF
OFF
OFF Page 39 Thai16
ON
ON
ON
OFF
ON
OFF Page 40 1256 (Arabic)
MSW8
Switch
1~8
Function
Reserved
ON
--
OFF
Fixed to OFF
MSW9
Switch
1~8
Function
Reserved
ON
--
OFF
Fixed to OFF
ON
OFF
External
buzzer enable
External
buzzer disable
-2 inch
Enable
--
Fixed to OFF
3 inch
Disable
Fixed to OFF
ON
--
OFF
Fixed to OFF
MSW10 (Special Function 1)
Switch
Function
External buzzer control
1
(This functions operate only
after cutting)
2~4
Reserved
5
Printing width
6
2Color support
7~8
Reserved
MSW11 (Special Function 2)
Switch
Function
1~8
Reserved
Rev. 1.04
- 14 -
SRP-350plusA&C
1-6 Installing or Replacing the Paper Roll
※ NOTE
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have
the paper glued to the core because the printer cannot detect the paper end correctly.
1-6-1 Make sure that the printer is not receiving data; otherwise, data may be lost.
1-6-2 Open the paper roll cover by pressing the cover-open button.
※ NOTE
Do not open the print cover while the printer is operating. This may damage the printer.
1-6-3 Remove the used paper roll core if there is one.
1-6-4 Insert the paper roll as shown.
Rev. 1.04
- 15 -
SRP-350plusA&C
1-6-5 Be sure to note the correct direction that the paper comes off the roll.
1-6-6 Pull out a small amount of paper, as shown. Then close the cover.
※ NOTE
When closing the cover, press the center of printer cover firmly to prevent
paper miss-loading.
1-6-7 Tear off the paper as shown.
Rev. 1.04
- 16 -
SRP-350plusA&C
1-7 Adjustments and Settings
The SRP-350plus is set up at the factory to be appropriate for almost all users. It does,
however, offer some settings for users with special requirements.
It has DIP switches that allow you to change communication settings, such as
handshaking and parity check, as well as print density.
The SRP-350plus also has a near-end sensor for the paper. This can give you a warning
when the paper is almost out. If you find that there is not enough paper remaining on the
roll when the near-end sensor is triggered, you can change the near-end sensor setting.
Rotate the near end sensor tab at front or rear position. (See the below figure)
1-8 Using the Printer
Control Panel
○ POWER
The POWER light is on whenever the printer is on.
○ ERROR
This indicates an error.
○ PAPER
This light indicates the near end of the paper roll. Install a new paper roll
and the printer Will continue printing. When the light blinks, it indicates
the self-test printing standby state or macro execution Standby state
when the macro execution command is used.
○ FEED
The button can be disabled by the ESC c 5 command. Press the FEED
button once to advance paper one line. You can also hold down the
FEED button to feed paper continuously.
Rev. 1.04
- 17 -
SRP-350plusA&C
1-9 Connecting the computer
You need an appropriate interface cable.
1-9-1 Plug the cable connector securely into the printer’s interface connector.
1-9-2 Tighten the screws on both sides of the cable connector.
1-9-3 Attach the other end of the cable to the computer.
1-10 Connecting the Power Supply
※ CAUTIONS
When connecting or disconnecting the power supply from the printer, make sure that the
power supply is not plugged into an electrical outlet. Otherwise you may damage the
power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the
power supply or the printer.
1-10-1 Make sure that the printer’s power switch is turned off, and the power supply’s
power cord is unplugged from the electrical outlet.
1-10-2 Check the label on the power supply to make sure that the voltage required by the
power supply matches that of your electrical outlet.
1-10-3 Plug in the power supply’s cable as shown below. Notice that the flat side of the
plug faces down.
※ NOTE
To remove the DC cable connector, make sure that the power supply’s power cord is
unplugged; then grasp the connector at the arrow and pull it straight out.
Rev. 1.04
- 18 -
SRP-350plusA&C
2. Self test
The self-test checks whether the printer has any problems. If the printer does not function
properly, contact your dealer. The self-test checks the following;
2-1 Make sure paper roll has been installed properly.
2-2 Turn on the power while holding down the FEED button. The self-test begins.
2-3 The self-test prints the current printer status, which provides the control ROM version
and the DIP switch setting.
2-4 After printing the current printer status, self-test printing will print the following,
and pause (The PAPER LED light blinks).
Self-test printing.
Please press the FEED button
2-5 Press the FEED button to continue printing.
The printer prints a pattern using the built-in character set.
2-6 The self-test automatically ends and cuts the paper after printing the following.
*** COMPLETED ***
2-7 The printer is ready to receive data as soon as it completes the self-test.
Rev. 1.04
- 19 -
SRP-350plusA&C
3. Hexadecimal Dumping
This feature allows experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump
function, the printer prints all commands and data in hexadecimal format along with a
guide section to help you find specific commands.
To use the hexadecimal dump function, follow these steps.
3-1 After you make sure that the printer is off, open the cover.
3-2 Turn on the printer, while holding down the FEED button.
3-3 Close the cover, then the printer enters the hexadecimal dump mode.
3-4 Run any software program that sends data to the printer. The printer will print all the
codes it receives in a two-column format. The first column contains the hexadecimal
codes and the second column gives the ASCII characters that corresponds to the
codes.
1B 21 00 1B 26 02 40 40 40 40
02 0D 1B 44 0A 14 1E 28 28 28
00 01 0A 41 0D 42 0A 43 43 43
. ! . . & . @ @ @ @
. . . D . . . . ( ( (
. . . A . B . C C C
A period (.) is printed for each code that has no ASCII equivalent. During the hex
dump, all commands except DLE EOT and DLE ENQ are disabled.
3-5 When the printing finishes, turn off the printer.
3-6 Turn on the printer and then the hexadecimal mode is off.
Rev. 1.04
- 20 -
SRP-350plusA&C
4. Specification
Item
Printing Method
Details
Thermal Line Printing
SRP-350plus: 180 X 180 dpi (7dots/mm)
SRP-352plus: 203 X 203 dpi (8dots/mm)
72.192±0.2mm
SRP-350plus: 42 (Font A) / 56 (Font B)
SRP-352plus: 48 (Font A) / 64 (Font B)
47 lines/sec (1/6” Feed)
200 mm/sec
64K Bytes
100/240 VAC
50/60 Hz
+24 VDC
0 ~ 40 ℃ (Operating)
-10 ~ 50 ℃ (Storage)
30 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
; Except for paper
1,800,000 Cuts
70,000,000 Lines
Paper Roll
79mm~80mm, 82.5mm
Max 83mm
0.07mm
Inner: Ø12mm (0.47”)
Outer: Ø18mm (0.71”)
Dot Density
Printing Width
Characters per line
(Default)
Printing Speed *1)
Printer
Receive Buffer Size
SMPS Input Voltage
Frequency
SMPS Output Voltage
Temperature
Humidity
Paper
Auto Cutter
Mechanism MCBF *2)
Paper Type
Roll Width
Roll Diameter
Paper Thickness
Paper Tube
※ Note
*1) Printing speed may be slower depending on the data transmission speed and the
combination of control commands.
*2) The above values are calculated under printing level 2 with recommended paper at
normal temperature. The values may vary with environment temperature, printing
level, etc.
Rev. 1.04
- 21 -
SRP-350plusA&C
5. Appendix
5-1 Cleaning Printer
Paper dust inside the printer may lower the print quality. In this case clean the printer as
follows.
5-1-1 Open the printer cover and remove the paper if exists.
5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.
5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.
5-1-4 Insert a paper roll and close the printer cover.
The remained amount of paper detected by paper near end sensor varies with the
diameter of the paper core.
To adjust the remained amount, contact your dealer.
Rev. 1.04
- 22 -