Sony VGN-P688E/N netbook

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User Guide
Personal Computer
VGN-P Series
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Contents
Before Use.......................................................................... 4
Finding More about Your VAIO Computer .................... 5
Ergonomic Considerations ............................................ 8
Getting Started.................................................................. 10
Locating Controls and Ports........................................ 11
About the Indicator Lights ........................................... 16
Connecting a Power Source ....................................... 17
Using the Battery Pack................................................ 18
Shutting Down Your Computer Safely ........................ 24
Updating Your Computer ............................................ 25
Using Your VAIO Computer.............................................. 26
Using the Keyboard..................................................... 27
Using the Pointing Device ........................................... 29
Using Special-function Buttons ................................... 31
Using the Instant Mode ............................................... 32
Using the Built-in Camera ........................................... 33
Using the Memory Stick .............................................. 34
Using Other Modules / Memory Cards ........................ 39
Using the Internet........................................................ 43
Using the Network (LAN) ............................................ 44
Using the Wireless LAN .............................................. 46
Using the Bluetooth Function ...................................... 49
Using Peripheral Devices ..................................................54
Connecting a Display/LAN Adapter .............................55
Connecting an Optical Disc Drive ................................57
Connecting External Speakers or Headphones ..........59
Connecting an External Display ..................................60
Selecting Display Modes .............................................62
Using the Multiple Monitors Function ..........................64
Connecting a USB Device ...........................................67
Customizing Your VAIO Computer....................................69
Setting the Password...................................................70
Using the VAIO Control Center ...................................78
Using the Power Saving Modes ..................................79
Using the VAIO Power Management...........................84
Protecting the Hard Disk..............................................86
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Precautions....................................................................... 87
Handling the LCD Screen ........................................... 88
Using the Power Source ............................................. 89
Handling Your Computer............................................. 90
Handling the Built-in Camera ...................................... 93
Handling Discs ............................................................ 94
Using the Battery Pack................................................ 95
Using Headphones...................................................... 97
Handling the Memory Stick ......................................... 98
Handling the Built-in Storage Device .......................... 99
Handling the Display/LAN Adapter............................ 100
Troubleshooting .............................................................. 101
Computer .................................................................. 103
System Security ........................................................ 109
Battery....................................................................... 111
Instant Mode ............................................................. 113
Built-in Camera ......................................................... 115
Networking ................................................................ 117
Bluetooth Technology ............................................... 120
Display ...................................................................... 123
Printing ...................................................................... 126
Microphone ............................................................... 127
Speakers ................................................................... 128
Pointing Device ......................................................... 129
Keyboard ...................................................................130
Floppy Disks ..............................................................131
Audio/Video ...............................................................132
Memory Cards ...........................................................133
Peripherals ................................................................134
Trademarks .....................................................................135
Notice ..............................................................................137
Before Use >
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Before Use
Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
How to find specifications
Some features, options, and supplied items may not be available on your computer.
To find out about the configuration of your computer, visit the Sony online support web sites at the following URLs:
❑ For customers in USA
http://esupport.sony.com/EN/VAIO/
❑ For customers in Canada
http://www.sony.ca/support/
❑ For customers in Spanish-speaking Latin American countries or areas
http://esupport.sony.com/LA/
❑ For customers in Brazil
http://esupport.sony.com/BR/
Before Use >
Finding More about Your VAIO Computer
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Finding More about Your VAIO Computer
This section provides support information about your VAIO computer.
1. Printed Documentation
❑ Quick Start Guide — An overview of components connection, set-up information, etc.
❑ Safety Information — Safety guidelines and owner information.
2. On-screen Documentation
❑ VAIO User Guide (this manual) — Explains features of your computer. It also includes information on solving common
problems.
❑ VAIO Recovery Center User Guide — Provides information about restoring individual software programs, hardware
drivers, and drive partition(s) or your entire built-in storage device to the original factory settings.
To access this on-screen guide:
1
Click Start and VAIO Documentation.
2
Click VAIO Recovery for Windows XP.
❑ Program help files — May be included with the preinstalled programs on your computer. You may be able to access the
help files from the help menu on a specific program.
❑ SmartWi™ Connection Utility Help — Information about setting up Bluetooth®, wireless LAN, GPS, and wireless WAN
functions.
To access this on-screen guide:
1
Click Start, point to All Programs, and click SmartWi Connection Utility.
2
Click SmartWi Connection Utility Help.
Before Use >
Finding More about Your VAIO Computer
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3. Support Web Sites
❑ Sony online support web site
The Sony online support web site provides instant access to information on commonly encountered problems. Type a
description of the problem and the Knowledge Database searches for the corresponding solutions online.
❑ For customers in USA
http://esupport.sony.com/EN/VAIO/
❑ For customers in Canada
http://www.sony.ca/support/
❑ For customers in Spanish-speaking Latin American countries or areas
http://esupport.sony.com/LA/
❑ For customers in Brazil
http://esupport.sony.com/BR/
❑ Operating system online support web site
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
visit Microsoft customer support at http://support.microsoft.com/directory/.
Before Use >
Finding More about Your VAIO Computer
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4. Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers
on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information
readily available:
1
Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
2
Your computer's serial number
You can find it on the bottom, the back panel, or inside the battery compartment of your Sony VAIO computer. The serial
number is the last 7 digits of the number below the barcode.
3
The operating system on your computer
4
The hardware component or the software program that is causing the problem
5
A brief description of the problem
5. In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Style store and get personalized service and support
for your VAIO PC. Sony Style Backstage Technicians can assist with the set up of your new VAIO PC, system optimization,
data rescue, and any repair service you might need.
Visit the web site at www.sonystyle.com/backstage to find the nearest location.
Before Use >
Ergonomic Considerations
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Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations for both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your
wrists in a neutral, comfortable position (3) while using the keyboard or the pointing device. Let your upper arms hang
naturally at your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes,
muscles, or tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
Before Use >
Ergonomic Considerations
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❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display
as well.
❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency.
❑ Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.
Getting Started >
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Getting Started
This section describes how to get started using your VAIO computer.
!
Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start
up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer,
an external hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions.
❑ Locating Controls and Ports (page 11)
❑ About the Indicator Lights (page 16)
❑ Connecting a Power Source (page 17)
❑ Using the Battery Pack (page 18)
❑ Shutting Down Your Computer Safely (page 24)
❑ Updating Your Computer (page 25)
Getting Started >
Locating Controls and Ports
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Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.
!
The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some
countries or areas.
Front
A
B
C
D
WIRELESS switch (page 46), (page 49)
E
F
G
H
I
J
K
L
M
N
Memory Stick slot* (page 34)
*
Your computer supports only the Duo-size Memory Stick.
WIRELESS indicator (page 16)
SD memory card slot (page 39)
Media Access indicator (page 16)
Built-in MOTION EYE camera indicator (page 16)
Built-in MOTION EYE camera (page 33)
LCD screen (page 88)
Built-in microphone (monaural)
Keyboard (page 27)
Power switch
Power indicator (page 16)
Charge indicator (page 16)
Disc drive indicator (page 16)
Getting Started >
Locating Controls and Ports
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A
B
C
D
E
F
G
H
I
J
Built-in speakers (stereo)
Pointing stick (page 29)
Left button (page 29)
Center button (page 29)
Right button (page 29)
S2 button (page 31)
XMB (Xross Media Bar) button (S1 button) (page 31)
Num lock indicator (page 16)
Caps lock indicator (page 16)
Scroll lock indicator (page 16)
Getting Started >
Locating Controls and Ports
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Back
A SIM card slot
B Battery connector (page 18)
Getting Started >
Locating Controls and Ports
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Right
A Hi-Speed USB (USB 2.0) port* (page 67)
B I/O port (page 56)
*
Supports high-/full-/low- speeds.
Getting Started >
Locating Controls and Ports
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Left
A DC IN port (page 17)
B Hi-Speed USB (USB 2.0) port* (page 67)
C Headphones jack (page 59)
*
Supports high-/full-/low- speeds.
Getting Started >
About the Indicator Lights
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About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator
Functions
Power 1
Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Standby mode,
and turns off when the computer is off or in Hibernate mode.
Charge
Illuminates while the battery pack is charging. See Charging the Battery Pack (page 20) for more information.
Built-in MOTION EYE camera
Illuminates while the built-in camera is in use.
Media Access
Illuminates while data is being read from or written to a memory card, such as the Memory Stick and the SD
memory card. (Do not place the computer into Standby mode or turn it off when this indicator is lit.) When the
indicator is unlit, the memory card is not in use.
Disc drive
Illuminates while the built-in storage device is running to read or write data.
Do not place the computer into Standby mode or turn it off when this indicator is lit.
Num lock
Press the Fn+Num Lk keys to activate the numeric keypad. Press it a second time to deactivate the numeric
keypad. The numeric keypad is not active when the indicator is unlit.
Caps lock
Scroll lock
WIRELESS
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator is lit. Press the key a second time to turn off the indicator. Normal typing resumes when the
Caps lock indicator is unlit.
Press the Fn+Scr Lk keys to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator is unlit. The Scr Lk key functions differently depending on the program you are using and does not
work with all programs.
Illuminates when one or more wireless options are enabled.
Getting Started >
Connecting a Power Source
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Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer.
Using the AC Adapter
✍
Use only the supplied AC adapter for your computer.
To use the AC adapter
1
Plug one end of the power cord (1) into the AC adapter (3).
2
Plug the other end of the power cord into an AC outlet (2).
3
Plug the cable connected to the AC adapter (3) into the DC IN port (4) on the computer.
✍
To disconnect your computer completely from AC power, unplug the AC adapter.
Make sure that the AC outlet is easily accessible.
If you do not intend to use your computer for a long period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page 82).
Getting Started >
Using the Battery Pack
Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
Installing the Battery Pack
To install the battery pack
1
Turn off the computer and close the LCD screen lid.
2
Slide the battery LOCK switch (1) inward.
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Getting Started >
Using the Battery Pack
3
Fit the battery pack into the battery compartment.
The battery pack should be level with the bottom of the computer.
4
Slide the battery pack toward the front of the computer until it clicks into place.
5
Slide the battery LOCK switch outward to secure the battery pack on the computer.
✍
When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
!
This computer is designed to operate only with genuine Sony battery packs.
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Getting Started >
Using the Battery Pack
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Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
To charge the battery pack
1
Install the battery pack.
2
Connect the computer to a power source with the AC adapter.
The charge indicator light turns on while the battery pack is charging. When the battery pack charges close to the
maximum charge level you selected with the battery charge functions, the charge indicator turns off. To select your desired
maximum charge level, see Customizing the Battery Charge Method (page 22).
Charge indicator status
Meaning
Lit in orange
The battery pack is charging.
Blinks along with the green power
indicator
The battery pack is running out of power. (Normal
mode)
Blinks along with the orange power
indicator
The battery pack is running out of power. (Standby
mode)
Blinks fast in orange
A battery error has occurred due to a failed battery
pack or an unlocked battery pack.
!
Charge the battery pack as described in this manual from your first battery charge.
Getting Started >
Using the Battery Pack
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✍
Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the
computer.
If the battery charge level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and
install a fully charged battery pack.
Your computer is supplied with a lithium ion battery pack and can be recharged any time. Charging a partially discharged battery pack does not affect
the life of battery.
While some software applications or peripheral devices are in use, your computer may not enter Hibernate mode even when the remaining battery life
is short. To avoid loss of data when using battery power, you should save your data frequently and manually activate a power management mode, such
as Standby or Hibernate.
If the battery pack wears out when the computer enters Standby mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
Getting Started >
Using the Battery Pack
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Customizing the Battery Charging Method
You can customize the current battery charging method using the battery care function and the quick charge function. The
battery care function makes the life of battery longer, and the quick charge function allows you to charge your battery pack
quickly.
✍
The quick charge function is intended to speed up battery charging while your computer is in Standby or Hibernate mode or off. It does not reduce the
battery charge time while the computer is in Normal mode.
To enable the battery care function
1
Click Start, point to All Programs, and click VAIO Control Center.
2
Double-click Power Management and then Battery Care Function.
3
Click to select the Enable Battery Care Function check box.
4
Select the desired maximum charge level.
5
Click OK.
To enable the quick charge function
1
Click Start, point to All Programs, and click VAIO Control Center.
2
Double-click Power Management and then Quick Charge Function.
3
Click to select the Enable Quick Charge Function check box and click OK.
Getting Started >
Using the Battery Pack
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Removing the Battery Pack
!
You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack
while the computer is in Standby mode.
To remove the battery pack
1
Turn off the computer and close the LCD screen lid.
2
Slide the battery LOCK switch (1) inward.
3
Slide and hold the battery RELEASE latch (2) inward and slightly slide the battery pack toward the back of the computer.
4
Lift the back edge of the battery pack to take it out of the battery compartment.
Getting Started >
Shutting Down Your Computer Safely
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Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
Turn off any peripherals connected to the computer.
2
Click Start and then Turn Off Computer.
The Turn off computer window appears.
3
Click Turn Off.
4
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
Getting Started >
Updating Your Computer
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Updating Your Computer
Be sure to install the latest updates on your computer with the following software applications so that the computer can run
more efficiently.
❑ Windows Update
Click Start, point to All Programs, click Windows Update, and then follow the on-screen instructions.
❑ VAIO Update 4
Click Start, point to All Programs and VAIO Update 4, click Go to VAIO Web Support, and then follow the on-screen
instructions.
!
Your computer must be connected to the Internet to download the updates.
Using Your VAIO Computer >
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Using Your VAIO Computer
This section describes how to get the most out of using your VAIO computer.
❑ Using the Keyboard (page 27)
❑ Using the Pointing Device (page 29)
❑ Using Special-function Buttons (page 31)
❑ Using the Instant Mode (page 32)
❑ Using the Built-in Camera (page 33)
❑ Using the Memory Stick (page 34)
❑ Using Other Modules / Memory Cards (page 39)
❑ Using the Internet (page 43)
❑ Using the Network (LAN) (page 44)
❑ Using the Wireless LAN (page 46)
❑ Using the Bluetooth Function (page 49)
Using Your VAIO Computer >
Using the Keyboard
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Using the Keyboard
Your keyboard has additional keys that perform model-specific tasks.
Combinations and Functions with the Fn Key
✍
Some keyboard functions can be used only after the operating system is finished launching.
Combinations/Feature
Functions
Fn + % (F2): speaker switch
Turns on and off the built-in speakers and the headphones.
Fn + 2 (F3/F4): volume
Changes the volume level.
To increase the volume, keep pressing the Fn+F4 keys or press the Fn+F4 keys and then the
M or , key.
To decrease the volume, keep pressing the Fn+F3 keys or press the Fn+F3 keys and then the
m or < key.
Fn + 8 (F5/F6): brightness control
Changes the LCD brightness of your computer screen.
To increase lighting intensity, keep pressing the Fn+F6 keys or press the Fn+F6 keys and then
the M or , key.
To decrease lighting intensity, keep pressing the Fn+F5 keys or press the Fn+F5 keys and then
the m or < key.
Fn +
/T (F7): display output
Toggles among your computer screen, an external display, and simultaneous output to both.
Fn +
/
(F9/F10): zoom
Changes the size of an image or a document displayed on some software.
To make the view look smaller and further away (zoom out), press the Fn+F9 keys.
To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
See the help file included with the VAIO Control Center for more information.
Using Your VAIO Computer >
Using the Keyboard
Combinations/Feature
Fn +
(F12): hibernate
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Functions
Provides the lowest level of power consumption. When you execute this command, the states
of the system and the connected peripheral devices are saved to the built-in storage device and
the system power is turned off. To return the system to its original state, use the power switch
to turn on the power.
For details on power management, see Using the Power Saving Modes (page 79).
Using Your VAIO Computer >
Using the Pointing Device
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Using the Pointing Device
The keyboard contains a cursor-pointing device, the pointing stick (1). You can point to, select, drag, and scroll objects on
the screen using the pointing stick in combination with the buttons located below the space bar.
The pointer (2) moves in the direction that you push the pointing stick. The stronger you push the pointing stick, the faster
moves the pointer.
Using Your VAIO Computer >
Using the Pointing Device
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Action
Description
Point
Push the pointing stick to place the pointer on an item or object.
Click
Press the left button (3) or tap on the pointing stick once.
Double-click
Press the left button or tap on the pointing stick twice in a row.
Right-click
Press the right button (5) once. In many applications, this action displays a shortcut menu.
Drag
Push the pointing stick in your desired direction while pressing the left button. Alternatively, you can tap on the pointing
stick twice in a row and, without taking your finger off the pointing stick on the second tap, push it in your desired
direction. To drop the dragging object, take your finger off the pointing stick.
Scroll
Push the pointing stick up and down or sideways while pressing the center button (4). (The scroll function is available
only with applications that support a pointing stick scroll feature.)
✍
The pointer may move on its own on rare occasions, which does not indicate a malfunction. Leave the pointing stick untouched for a while. The pointer
will behave normally.
The tip on the pointing stick is a consumable. You can replace it with one of the supplied spare caps when necessary.
You can disable/enable the pointing stick while a mouse is connected to your computer. To change the pointing stick settings, use the VAIO Control
Center.
!
Be sure to connect a mouse before disabling the pointing stick. If you disable the pointing stick before connecting a mouse, you will be able to use only
the keyboard for pointer operations.
Using Your VAIO Computer >
Using Special-function Buttons
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Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer.
Special-function button
Functions
XMB (Xross Media Bar) button
(S1 button)
While the computer is off or in Hibernate mode, the XMB button starts the Instant Mode. See Using the
Instant Mode (page 32) for more information on the Instant Mode.
While the computer is in Normal mode, this S1 button executes the default task. You can change the default
assignment with the VAIO Control Center.
S2 button
Execute the task that is assigned to each button by default.
You can change the default assignments with the VAIO Control Center.
Using Your VAIO Computer >
Using the Instant Mode
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Using the Instant Mode
The Instant Mode enables you immediately to play music and videos or access the Internet without launching the Windows
operating system. For detailed information on operating instructions, see the help file included with the Instant Mode.
Starting the Instant Mode
To start the Instant Mode, your computer must be off or in Hibernate mode.
To start the Instant Mode
1
Press the XMB button on the computer.
The Main Menu of the Instant Mode appears on the screen.
2
Select your desired operation from the menu.
Exiting the Instant Mode
Select Power Off from the Main Menu to exit the Instant Mode.
Sharing Bookmarks between the Instant Mode and the Internet Explorer
You can export/import your Favorites file used with the Internet Explorer to the bookmark files of the browser used with the
Instant Mode.
To share bookmarks
1
Click Start, point to All Programs, and click VAIO Control Center.
2
Double-click Others and Bookmark Settings.
3
Follow the on-screen instructions.
Using Your VAIO Computer >
Using the Built-in Camera
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Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
With the preinstalled image capture software, you can perform the following operations:
❑ Capturing still images and movies
❑ Sensing and capturing object movements for monitoring purposes
❑ Editing captured data
✍
Turning on the computer activates the built-in camera.
Video conference is possible with the appropriate software.
!
Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Standby or Hibernate mode while you are using the built-in camera.
To use the preinstalled image capture software
1
Click Start, point to All Programs and ArcSoft WebCam Companion 2, and then click WebCam Companion 2.
2
Click the desired icon in the main window.
For detailed information on how to use the software, see the help file included with the software.
✍
When capturing an image or a movie in a dark place, click the Capture icon or the Record icon in the main window, and then click the WebCam Settings
icon and select the low light or low light compensation option in the properties window.
Using Your VAIO Computer >
Using the Memory Stick
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Using the Memory Stick
The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
it can be used for external data storage.
Before You Use the Memory Stick
The Memory Stick slot on your computer can accommodate Duo-size media and supports Memory Stick PRO Duo and
Memory Stick PRO-HG Duo with high-speed data transfer and large data capacity capabilities.
For the latest information about the Memory Stick, visit the Memory Stick web site at http://www.memorystick.com/en/.
Using Your VAIO Computer >
Using the Memory Stick
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Inserting and Removing a Memory Stick
To insert a Memory Stick
!
Your computer is supplied with a slot protector in the Memory Stick slot. Remove the slot protector before you use the slot.
1
Locate the Memory Stick slot.
2
Push the Memory Stick slot protector so that the protector pops out.
3
Gently take hold of the Memory Stick slot protector and pull it out of the slot.
4
Hold the Memory Stick with the arrow facing upward and pointing toward the slot.
5
Carefully slide the Memory Stick into the slot until it clicks into place.
✍
The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed. If nothing appears on the desktop,
click Start and My Computer, and double-click the Memory Stick icon.
Using Your VAIO Computer >
Using the Memory Stick
n 36 N
!
Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the
media, do not force the Memory Stick into the slot if you cannot insert it smoothly.
Before using a Memory Stick Micro (M2), be sure to insert it into an M2 Duo adaptor. If you insert the media directly into the Memory Stick slot without
the adaptor, you may not be able to remove it from the slot.
To remove a Memory Stick
!
Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to
load, so make sure the indicator is unlit before removing the Memory Stick.
Insert the Memory Stick slot protector to block any particles from entering the slot when not using the Memory Stick. Before moving your computer,
be sure to insert the Memory Stick slot protector into the slot.
1
Check that the Media Access indicator light is unlit.
2
Push in the Memory Stick toward the computer and release.
The Memory Stick ejects.
3
Pull the Memory Stick out of the slot.
!
Always remove the Memory Stick gently, or it may pop out unexpectedly.
Using Your VAIO Computer >
Using the Memory Stick
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Formatting a Memory Stick
To format a Memory Stick
The Memory Stick has been formatted in the factory default setting and is ready for use.
If you want to reformat the media with your computer, use the Memory Stick Formatter software. See the help file included
with the Memory Stick Formatter software for details.
!
Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media.
Formatting the Memory Stick erases the entire data on the media. Before formatting the media, make sure that it does not contain your valuable data.
Do not remove the Memory Stick from the slot while formatting. This could cause a malfunction.
Be sure to use the preinstalled Memory Stick Formatter software to format a Memory Stick media. In case the media is formatted with the formatting
function of the Windows operating system, the media cannot be recognized by other Memory Stick devices.
Using Your VAIO Computer >
Using the Memory Stick
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Notes on Using the Memory Stick
❑ Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that
are available as of January 2009. However, not all the Memory Stick that meet the same specifications as the compatible
media are guaranteed of compatibility.
❑ Inserting a Memory Stick with multiple conversion adaptors is not guaranteed of compatibility.
❑ MagicGate is the general name of the copyright protection technology developed by Sony. Use a Memory Stick with the
MagicGate logo to use this feature.
❑ Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior
consent from the respective copyright holders. Accordingly, the Memory Stick with such copyrighted data can be used
only within the law.
❑ Do not insert more than one Memory Stick into the slot. Improper insertion of the media may damage both your computer
and the media.
Using Your VAIO Computer >
Using Other Modules / Memory Cards
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Using Other Modules / Memory Cards
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
Before you use the SD memory card
The SD memory card slot on your computer supports the following memory cards:
❑ SD memory card
❑ SDHC memory card
❑ MultiMediaCard (MMC)
For the latest information on compatible memory cards, see Finding More about Your VAIO Computer (page 5) to visit the
appropriate support web site.
Using Your VAIO Computer >
Using Other Modules / Memory Cards
To insert an SD memory card
!
Your computer is supplied with a slot protector in the SD memory card slot. Remove the slot protector before you use the slot.
1
Locate the SD memory card slot.
2
Push the SD memory card slot protector so that the protector pops out.
3
Gently take hold of the SD memory card slot protector and pull it out of the slot.
4
Hold the SD memory card with the arrow facing upward and pointing toward the slot.
5
Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
n 40 N
Using Your VAIO Computer >
Using Other Modules / Memory Cards
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To remove an SD memory card
!
Insert the SD memory card slot protector to block any particles from entering the slot when not using the SD memory card. Before moving your
computer, be sure to insert the SD memory card slot protector into the slot.
1
Check that the Media Access indicator light is unlit.
2
Push in the SD memory card toward the computer and release.
The SD memory card ejects.
3
Pull the SD memory card out of the slot.
Using Your VAIO Computer >
Using Other Modules / Memory Cards
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Notes on Using Memory Cards
General notes on using the memory card
❑ Be sure to use memory cards that are compliant with the standards supported by your computer.
❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing the memory card from the slot. Do not force it in or out of the slot.
❑ Do not remove the memory card while the media access indicator light is lit. If you do, you may lose data.
❑ Do not attempt to insert an memory card or memory card adaptor of a different type into the memory card slot. An
incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage
to your computer.
Notes on using the SD memory card
❑ Your computer has been tested and found compatible only with major memory cards available as of January 2009.
However, not all memory cards that meet the same specifications as the compatible media are guaranteed of
compatibility.
❑ SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested
and found compatible with your computer.
❑ The SD memory card slot on your computer does not support the copyright protection and high-speed data transfer
features of the SD memory card and the SDHC memory card.
Using Your VAIO Computer >
Using the Internet
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Using the Internet
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for
connecting your computer to the Internet.
The following types of Internet connection services may be available from your ISP:
❑ Fiber to the Home (FTTH)
❑ Digital Subscriber Line (DSL)
❑ Cable modem
❑ Satellite
❑ Dial-up
For detailed information on devices required for the Internet and how to connect your computer to the Internet, ask your ISP.
✍
To connect your computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. See Using the Wireless LAN
(page 46) for more information.
!
When you connect your computer to the Internet, be sure to take appropriate security measures to protect the computer against online threats.
Depending on the service contract with your ISP, you may need to connect an external modem device, for example a USB telephone modem, a DSL
modem, or a cable modem, to your computer to connect to the Internet. For the detailed instructions on connection setups and modem configuration,
see the manual that came with your modem.
Using Your VAIO Computer >
Using the Network (LAN)
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Using the Network (LAN)
You need the display/LAN adapter to connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with an
Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the display/LAN
adapter and the other end to your network. For detailed settings and devices needed to connect to the network, ask your
network administrator.
!
You cannot configure your network before connecting the display/LAN adapter to your computer. See Connecting a Display/LAN Adapter (page 55)
for more information on the display/LAN adapter.
✍
Your computer can be connected to the network with the default settings.
Using Your VAIO Computer >
Using the Network (LAN)
n 45 N
!
Do not plug a telephone cable into the network (Ethernet) port on the display/LAN adapter.
If the network (Ethernet) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage,
overheating, or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- Private branch exchange (PBX)
Using Your VAIO Computer >
Using the Wireless LAN
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Using the Wireless LAN
Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other
through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio)
connection.
The WLAN supports all normal Ethernet connectivity, but with the added benefits of mobility and roaming. You can still access
information, Internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to
another.
You can communicate without an access point, which means that you can communicate with a limited number of computers
(ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure network.
To use the wireless LAN function
To use the wireless LAN function, you first need to set up the wireless LAN function.
!
Be sure to turn on the WIRELESS switch before starting the wireless LAN function.
The IEEE 802.11a standard, using the 5 GHz band, and the IEEE 802.11n draft standard, using the 2.4 GHz or 5 GHz band, are not available on ad-hoc
networks.
Use the SmartWi Connection Utility to set up the wireless LAN function. See the SmartWi Connection Utility Help for
more information.
To access this on-screen guide
1
Click Start, point to All Programs, and click SmartWi Connection Utility.
2
Click SmartWi Connection Utility Help.
Using Your VAIO Computer >
Using the Wireless LAN
n 47 N
✍
In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the
WLAN function, read the Safety Information carefully.
WLAN uses the IEEE 802.11a*/b/g standard or the IEEE 802.11n* draft standard, which specifies the type of technology used. The standard includes
the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access
(WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security
enhancements that increase the level of data protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with
the IEEE 802.11i specification. It utilizes the enhanced data encryption Temporal Key Integrity Protocol (TKIP) in addition to user authentication using
802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between clients and access points. Besides
that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption, virtual private networks,
and authentication. WPA2, the second generation of WPA, provides stronger data protection and network access control and is also designed to secure
all versions of 802.11 devices, including 802.11b, 802.11a, 802.11g, and 802.11n draft standard, multi-band and multi-mode. In addition, based on
the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of Standards and Technology
(NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA.
* See the specifications to find out about the configuration of your computer.
The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz band. The IEEE 802.11g standard provides higher-speed communications
than the IEEE 802.11b standard.
The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz band.
The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 GHz or 5 GHz band.
Wireless LAN devices using the 2.4 GHz band cannot communicate with devices using the 5 GHz band because the frequencies are different.
The 2.4 GHz band used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from
other devices that use the same band are employed on wireless LAN compatible devices, such interference may cause lower communication speed,
narrower communication range, or broken wireless connections.
Using Your VAIO Computer >
Using the Wireless LAN
n 48 N
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Actual communication speed may not be as fast as the one displayed on your computer.
Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with
IEEE 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase
the communication speed.
Using Your VAIO Computer >
Using the Bluetooth Function
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Using the Bluetooth Function
You can establish wireless communications between your computer and other Bluetooth devices such as another computer
or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet (10 meters) in an
open area.
To use the Bluetooth function
To use the Bluetooth function, you first need to set up the Bluetooth function.
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
Use the SmartWi Connection Utility to set up the Bluetooth function. See the SmartWi Connection Utility Help for more
information.
To access this on-screen guide
1
Click Start, point to All Programs, and click SmartWi Connection Utility.
2
Click SmartWi Connection Utility Help.
Using Your VAIO Computer >
Using the Bluetooth Function
n 50 N
Notes on using the Bluetooth function
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer
❑ Size of file being exchanged
❑ Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and
electromagnetic interference in the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected
Bluetooth device. This is a frequent occurrence with Bluetooth technology and is not a malfunction.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth
devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous
use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in
reduced communication speeds and distances than the standard values.
Using Your VAIO Computer >
Using the Bluetooth Function
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❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed
by the manufacturer.
❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance
of the devices. This is normal with Bluetooth technology and is not a malfunction.
Using Your VAIO Computer >
Using the Bluetooth Function
n 52 N
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to
communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your
computer.
The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
Using Your VAIO Computer >
Using the Bluetooth Function
n 53 N
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
To communicate with another Bluetooth device
To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For setting up and using the
Bluetooth function, search for Bluetooth information using Help and Support Center.
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
Using Peripheral Devices >
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Using Peripheral Devices
You can add functionality to your VAIO computer by using the various ports on the computer.
❑ Connecting a Display/LAN Adapter (page 55)
❑ Connecting an Optical Disc Drive (page 57)
❑ Connecting External Speakers or Headphones (page 59)
❑ Connecting an External Display (page 60)
❑ Selecting Display Modes (page 62)
❑ Using the Multiple Monitors Function (page 64)
❑ Connecting a USB Device (page 67)
Using Peripheral Devices >
Connecting a Display/LAN Adapter
n 55 N
Connecting a Display/LAN Adapter
A display/LAN adapter may be supplied with your computer to expand connectivity.
Features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
Locating Ports on the Display/LAN Adapter
A Monitor port (page 60)
B Network (Ethernet) port (page 44)
C Socket for attaching to the AC adapter (page 100)
Using Peripheral Devices >
Connecting a Display/LAN Adapter
n 56 N
Connecting the Display/LAN adapter to Your Computer
To connect the display/LAN adapter to your computer
!
Do not move your computer while the display/LAN adapter is connected, as it may disconnect the display/LAN adapter and cause damage to both units.
1
Slide out the I/O plug (1) in the direction of the arrow and route the I/O plug cable (2) to the right of the tab (3).
2
Connect the I/O plug (4) to the I/O port (5) on the computer.
Using Peripheral Devices >
Connecting an Optical Disc Drive
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Connecting an Optical Disc Drive
To use optical CDs and DVDs with your computer, connect an external optical disc drive (not supplied) to your computer.
Connecting an Optical Disc Drive
!
Be sure to connect an external optical disc drive before you launch any preinstalled disc operation program.
To connect an optical disc drive
1
Plug the power cord (if any) of your external optical disc drive (not supplied) (1) into an AC outlet.
2
Choose the USB port (2)
3
Plug one end of a USB cable (not supplied) (3) into the USB port, and the other end to the optical disc drive.
See the manual that came with your external optical disc drive for the detailed instructions on connecting the USB cable
to the drive.
you prefer to use.
Using Peripheral Devices >
Connecting an Optical Disc Drive
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Disconnecting an Optical Disc Drive
You can disconnect an optical disc drive when your computer is on or off. Disconnecting the drive when the computer is in a
power saving mode (Standby or Hibernate) may cause the computer to malfunction.
To disconnect an optical disc drive
✍
To disconnect an optical disc drive when your computer is off, skip steps 1 to 5.
1
Close all software applications accessing the optical disc drive.
2
Double-click the Safely Remove Hardware icon on the taskbar.
3
Select the optical disc drive you want to disconnect.
4
Click Stop.
5
Follow the on-screen instructions to disconnect the optical disc drive.
6
Disconnect the optical disc drive from the computer.
Using Peripheral Devices >
Connecting External Speakers or Headphones
Connecting External Speakers or Headphones
You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer.
To connect external speakers
✍
Make sure your speakers are designed for computer use.
!
Turn down the volume of the speakers before you turn them on.
The noise canceling function does not work on sound output through external speakers.
Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
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Using Peripheral Devices >
Connecting an External Display
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Connecting an External Display
You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer
display or a projector.
✍
Connect the power cord of your external display after connecting all other cables.
Features and options in this section may not be available on your computer.
Connecting a Computer Display
You need a display/LAN adapter to connect a computer display to your computer.
To connect a computer display
1
If necessary, plug one end of the display's power cord (1) into your display, and the other end into an AC outlet.
2
Plug the display cable (2) into the monitor port (3) a on the display/LAN adapter.
Using Peripheral Devices >
Connecting an External Display
Connecting a Projector
You can connect a projector (for example, the Sony LCD projector) to your computer.
You need a display/LAN adapter to connect a projector (for example, the Sony LCD projector) to your computer.
To connect a projector
1
Connect the power cord (1) of your projector into an AC outlet.
2
Plug a display cable (2) into the monitor port (3) a on the display/LAN adapter.
3
Plug an audio cable (4) into the headphones jack (5) i on the computer.
4
Plug the display cable and the audio cable into the port and jack on the projector (6).
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Using Peripheral Devices >
Selecting Display Modes
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Selecting Display Modes
When an external display is connected, you can select either your computer screen or the connected display to use as the
primary monitor.
If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors
Function (page 64) for more information.
The procedure for selecting a display depends on the video controller used in the computer.
See the specifications to find out about the configuration of your computer.
Using Peripheral Devices >
Selecting Display Modes
n 63 N
To select a display
✍
You may not be able to display the same contents on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Turn on the external display before turning on your computer.
❑ On models with the Intel Graphics Media Accelerator
1
Right-click on the desktop to display the context menu.
2
Click the menu item for properties.
3
Follow the on-screen instructions to change the settings.
❑ On models with the NVIDIA video controller
1
Right-click on the desktop and select NVIDIA Control Panel from the menu.
2
Click the Display icon.
3
Click Change Display Configuration.
4
Follow the on-screen instructions to change the settings.
❑ On models with the ATI video controller
When the computer has an external display connected, you can change the Main/Clone setting as follows:
1
Right-click on the desktop and select ATI CATALYST® Control Center.
2
Follow the on-screen instructions to change the settings.
Using Peripheral Devices >
Using the Multiple Monitors Function
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Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display connected to the monitor port, your computer screen and the external display can function as a
single desktop.
The procedure for using the Multiple Monitors function depends on the video controller used in the computer.
See the specifications to find out about the configuration of your computer.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
Using Peripheral Devices >
Using the Multiple Monitors Function
n 65 N
To use the Multiple Monitors function
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Standby or Hibernate mode while you are using the Multiple Monitors function. Otherwise, the computer
may not return to Normal mode.
If you set different colors on each display, do not expand a single window across two displays. Otherwise, your software may not work properly.
Set fewer colors or a lower resolution for each display.
❑ On models with the Intel Graphics Media Accelerator
1
Right-click on the desktop to display the context menu.
2
Click the menu item for properties.
3
Follow the on-screen instructions to change the settings.
❑ On models with the NVIDIA video controller
1
Right-click on the desktop and select NVIDIA Control Panel from the menu.
2
Click the Display icon.
3
Click Change Display Configuration.
4
Follow the on-screen instructions to change the settings.
❑ On models with the ATI video controller
1
Right-click on the desktop and select ATI CATALYST® Control Center.
2
Follow the on-screen instructions to change the settings.
Using Peripheral Devices >
Using the Multiple Monitors Function
✍
You can also change one of the S button assignments to activate the Multiple Monitors function with the VAIO Control Center.
Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors function.
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Using Peripheral Devices >
Connecting a USB Device
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Connecting a USB Device
You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and
printer.
To connect a USB device
1
Choose the USB port (1) you prefer to use.
2
Plug the USB device cable (2) into the USB port.
Using Peripheral Devices >
Connecting a USB Device
n 68 N
Notes on connecting a USB device
❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the
USB device for more information.
❑ Be sure to use a USB printer compatible with your version of Windows to print documents.
❑ For information on how to remove a USB device, see the manual that came with the device.
❑ To protect your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
Customizing Your VAIO Computer >
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Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
❑ Setting the Password (page 70)
❑ Using the VAIO Control Center (page 78)
❑ Using the Power Saving Modes (page 79)
❑ Using the VAIO Power Management (page 84)
❑ Protecting the Hard Disk (page 86)
Customizing Your VAIO Computer >
Setting the Password
n 70 N
Setting the Password
In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer:
the power-on password and the hard disk password.
Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start
your computer. The power-on password allows you to protect your computer from unauthorized access.
The hard disk password provides additional security for the data stored on your built-in storage device. If you set the hard
disk password, other users will not be able to access the data without knowing the password, even if the password-protected
built-in storage device is removed from your computer and is installed in another computer.
Customizing Your VAIO Computer >
Setting the Password
n 71 N
Adding the Power-on Password
The power-on password is provided to protect your computer from unauthorized access.
There are two types of the power-on passwords: the machine password and the user password. The machine password is
provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen, as
well as to start the computer. The user password is provided for the standard users to allow for changing some of the BIOS
setup options, as well as starting the computer. To set the user password, you must first set the machine password.
!
Once you have set the power-on password, you cannot start your computer without entering the password. Be sure not to forget the password. Write
down your password and keep it safe and private from other people.
If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in
for service to reset the password.
Customizing Your VAIO Computer >
Setting the Password
n 72 N
To add the power-on password
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
4
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
5
At the confirmation prompt, press the Enter key.
✍
The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen.
6
Select Password when Power On under Security and press the Enter key.
7
Change the setting from Disabled to Enabled.
8
Press the < or , key to select Exit, select Exit (Save Changes) or Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
Customizing Your VAIO Computer >
Setting the Password
n 73 N
Changing/Removing the Power-on Password
To change or remove the power-on password
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
Enter the current password for Enter Password and press the Enter key.
4
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
At the confirmation prompt, press the Enter key.
6
Press the < or , key to select Exit, select Exit (Save Changes) or Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
Customizing Your VAIO Computer >
Setting the Password
n 74 N
Adding the Hard Disk Password
The hard disk password provides additional security for the data stored on your built-in storage device. If you enable the hard
disk password, this adds an extra level of security.
When adding the hard disk password, you must set both the master and user passwords. The master password is provided
for users with administrative rights on the computer to reset the user password in the BIOS setup screen. The user password
is provided to lock your built-in storage device. Once you set the user password, you will have to enter the password along
with the power-on password (if set), after the VAIO logo appears.
!
You cannot start your computer with the master password.
If you forget the master password or the keyboard fails, which is critical to password entry, no bypass is possible and the data stored on the built-in
storage device will not be accessible. There is NO RESET of this password. You will have to replace the built-in storage device at your own expense and
lose all the data originally stored on the device. Be sure to write down the master password and keep it safe and private from other people.
Customizing Your VAIO Computer >
Setting the Password
n 75 N
To add the hard disk password
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
✍
If you have set the power-on password, enter your power-on password.
3
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
4
Select Enter Master and User Passwords and press the Enter key.
5
Select Continue on the warning screen and press the Enter key.
6
Enter the master password twice and press the Enter key.
The password should be up to 32 alphanumeric characters (including spaces) long.
7
Enter the user password twice and press the Enter key.
The password should be up to 32 alphanumeric characters (including spaces) long.
8
At the confirmation prompt, press the Enter key.
9
Press the Esc key and then the < or , key to select the Exit tab.
10 Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
Customizing Your VAIO Computer >
Setting the Password
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Changing/Removing the Hard Disk Password
To change the hard disk password
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
✍
If you have set the power-on password, enter your power-on password.
3
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
4
Select Change Master Password or Change User Password and press the Enter key.
5
Enter the current password once and then a new password twice.
6
Press the Enter key.
7
Press the Enter key when the success message appears.
8
Press the Esc key and then the < or , key to select the Exit tab.
9
Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
Customizing Your VAIO Computer >
Setting the Password
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To remove the hard disk password
1
Turn on the computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
✍
If you have set the power-on password, enter your power-on password.
3
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
4
Select Enter Master and User Passwords and press the Enter key.
5
Enter the current password for Enter Current Hard Disk Master Password and press the Enter key.
6
Press the Enter key without entering any letter for the remaining fields.
7
Press the Enter key when the success message appears.
8
Press the Esc key and then the < or , key to select the Exit tab.
9
Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
Customizing Your VAIO Computer >
Using the VAIO Control Center
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Using the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1
Click Start, point to All Programs, and click VAIO Control Center.
The VAIO Control Center window appears.
2
Select the desired control item and change the settings.
3
Once finished, click OK.
The setting of the desired item has been changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
Customizing Your VAIO Computer >
Using the Power Saving Modes
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Using the Power Saving Modes
You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode,
your computer has two distinct power saving modes: Standby and Hibernate. When using battery power, you should be aware
that the computer will automatically enter Hibernate mode if the remaining battery life becomes short, regardless of the power
management setting you select.
!
If the battery charge level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and
install a fully charged battery pack.
Using Normal Mode
This is the normal state of the computer when it is in use. The green power indicator light is lit in this mode.
Customizing Your VAIO Computer >
Using the Power Saving Modes
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Using Standby Mode
Standby mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power consumption
mode. The orange power indicator light blinks slowly in this mode.
!
If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or
turn it off.
To activate Standby mode
1
Click Start and then Turn Off Computer.
2
Click Stand By.
✍
Your computer comes out of Standby mode quicker than out of Hibernate mode.
Standby mode uses more power than Hibernate mode.
!
If the battery runs out of power while your computer is in Standby mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
Customizing Your VAIO Computer >
Using the Power Saving Modes
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To return to Normal mode
❑ Press any key.
❑ Slide the power switch (in the direction of G on the switch).
!
If you slide (in the direction of G on the switch) and hold the power switch for more than four seconds, your computer will turn off automatically. You
will lose all unsaved data.
✍
You can use the VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid. This power resuming
preference will be lost if you remove both the AC adapter and the battery pack. See Using the VAIO Control Center (page 78).
If the computer is not used for a certain period of time, it will enter Standby mode. To modify this, you can change the Standby
mode settings.
To change the Standby mode settings
1
Click Start and then Control Panel.
2
Click Performance and Maintenance.
3
Click Power Options.
The Power Options Properties window appears.
4
Select the Power Schemes tab.
5
Change the System Standby settings.
Customizing Your VAIO Computer >
Using the Power Saving Modes
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Using Hibernate Mode
In Hibernate mode, the state of the system is saved on the built-in storage device(s) and power is turned off. Even when the
battery runs out of power, no data will be lost. The power indicator light is unlit in this mode.
✍
If you do not intend to use your computer for a long period of time, place the computer into Hibernate mode.
To activate Hibernate mode
Press the Fn+F12 keys.
The computer enters Hibernate mode.
Alternatively, you can follow these steps to place the computer into Hibernate mode.
1
Click Start and then Turn Off Computer.
2
Click Hibernate.
✍
Hibernate mode requires more time than Standby mode to be activated.
Hibernate mode uses less power than Standby mode.
!
Do not move your computer before its power indicator light turns off.
Customizing Your VAIO Computer >
Using the Power Saving Modes
n 83 N
To return to Normal mode
Slide the power switch (in the direction of G on the switch).
The computer returns to its normal state.
!
If you slide (in the direction of G on the switch) and hold the power switch for more than four seconds, your computer will turn off automatically.
✍
It takes more time to return to Normal mode from Hibernate mode than from Standby mode.
You can use the VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid. This power resuming
preference will be lost if you remove both the AC adapter and the battery pack. See Using the VAIO Control Center (page 78).
Customizing Your VAIO Computer >
Using the VAIO Power Management
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Using the VAIO Power Management
Power management helps you set up power plans for running on AC or battery power to suit your requirements for power
consumption.
The VAIO Power Management is a software application developed exclusively for VAIO computers. With this software
application, you can enhance the Windows power management functions to ensure better operation of your computer and
longer battery life. See the help file included with the software for more information.
Activating the VAIO Power Management
The VAIO Power Management functionalities are added to the Windows Power Options Properties.
To activate the VAIO Power Management
1
Click Start and then Control Panel.
2
Click Performance and Maintenance.
3
Click Power Options.
The Power Options Properties window appears.
4
Select the VAIO Power Management tab.
To restore the default settings
1
On the VAIO Power Management tab, click Advanced.
The VAIO Power Management window appears.
2
Follow the on-screen instructions to change the settings.
Customizing Your VAIO Computer >
Using the VAIO Power Management
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Activating the VAIO Power Management Power Schemes
The VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of
power management settings that are designed to meet specific power management needs, ranging from maximum power
management to no power management.
To activate a VAIO Power Management power scheme
1
Click Start and then Control Panel.
2
Click Performance and Maintenance.
3
Click Power Options.
The Power Options Properties window appears.
4
Select the tab for power scheme settings.
5
Select a power scheme from the drop-down list.
6
If you now select the VAIO Power Management tab, you see that the selected power scheme appears on the tab.
7
If necessary, you can change the items in the list, for example, the LCD brightness of your computer screen.
8
Click OK.
The power scheme has been activated.
✍
You must have administrator rights on your computer to set up a power scheme.
Customizing Your VAIO Computer >
Protecting the Hard Disk
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Protecting the Hard Disk
If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for
customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the
built-in shock sensor to set the appropriate protection level.
!
Be aware that the solid state drive is not included in the scope of the VAIO HDD Protection utility.
Activating VAIO HDD Protection
To protect your hard disk drive against shock hazards, you must first activate the VAIO HDD Protection.
To activate VAIO HDD Protection
1
Click Start, point to All Programs, and click VAIO Control Center.
2
Double-click Security and Hard Disk Drive Protection Settings.
3
Select the Activate hard disk drive protection check box.
4
Select one of the desired sensitivity level.
5
Click OK.
For more information, see the help file included with your software.
!
The VAIO HDD Protection is designed to minimize possibilities of damage to hard disk drives and user data. It does not ensure 100% data protection
under any circumstances.
Hard disk drive protection is disabled before Windows launches, and during a shift to Hibernate or Standby mode, system recovery, and system
shutdown.
Precautions >
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Precautions
This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
❑ Handling the LCD Screen (page 88)
❑ Using the Power Source (page 89)
❑ Handling Your Computer (page 90)
❑ Handling the Built-in Camera (page 93)
❑ Handling Discs (page 94)
❑ Using the Battery Pack (page 95)
❑ Using Headphones (page 97)
❑ Handling the Memory Stick (page 98)
❑ Handling the Built-in Storage Device (page 99)
❑ Handling the Display/LAN Adapter (page 100)
Precautions >
Handling the LCD Screen
n 88 N
Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using your computer
near a window.
❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a malfunction.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for a long period of time. The residual
image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Avoid rubbing the LCD screen. This could damage the screen. Use a soft, dry cloth to wipe the surface of the LCD screen.
❑ Do not exert pressure on the LCD screen lid with the lid closed as it may scratch the LCD screen or soil it.
Precautions >
Using the Power Source
n 89 N
Using the Power Source
See the specifications to find out about the configuration of your computer.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Do not place heavy objects on the power cord.
❑ To disconnect the cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time.
❑ Make sure that the AC outlet is easily accessible.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
Precautions >
Handling Your Computer
n 90 N
Handling Your Computer
❑ Clean the cabinet and the LCD panel with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do
not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish
of your computer.
❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery
pack. You may want to have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Use your computer on a solid, stable surface.
❑ We advise not to use your computer while you are standing or walking as it may cause the computer to slip out of your
hands, resulting in damage.
Precautions >
Handling Your Computer
n 91 N
❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as
rugs, blankets, couches, or beds, or near draperies that may block its air vents.
❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation
and over time could result in discomfort or burns.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
❑ Use only specified peripheral equipment and interface cables. Otherwise, problems may occur.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact
an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer
(page 5).
❑ Make sure you disconnect the AC adapter and remove the battery pack before cleaning your computer.
❑ To avoid losing data when your computer is damaged, back up your data regularly.
Precautions >
Handling Your Computer
n 92 N
❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD
screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to
malfunction.
❑ To open the computer, grasp the LCD screen lid on the center with one hand and gently lift the lid.
❑ To carry the computer with the lid open, be sure to hold the computer with both hands.
❑ Use a carrying case specially designed to carry your computer.
Precautions >
Handling the Built-in Camera
n 93 N
Handling the Built-in Camera
❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches
will appear on the captured images.
❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may
cause the camera to malfunction.
❑ Clean the lens protection cover of the built-in camera with a blower brush or a soft brush. If the cover is extremely dirty,
wipe it off with a soft dry cloth. Do not rub the cover, as it is sensitive to pressure.
Precautions >
Handling Discs
n 94 N
Handling Discs
❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
Precautions >
Using the Battery Pack
n 95 N
Using the Battery Pack
❑ Do not leave battery packs in temperatures above 140°F (60°C), such as in a car parked in the sun or under direct
sunlight.
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge battery packs at temperatures between 59°F to 86°F (15°C to 30°C). Lower temperatures require longer charging
time.
❑ For safety reasons, battery charging may be suspended at higher or lower temperatures.
❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter that are provided with this
product. If either of these items needs to be replaced during the life of the product, be sure to use a compatible genuine
Sony battery pack or AC adapter. Information about compatible models can be found at the following URLs:
❑ For customers in USA and Canada
http://www.sony.com/vaio
❑ For customers in Latin American countries or areas
http://www.sony.net/
❑ Sony disclaims and shall assume no responsibility in case of any losses or damages arising from:
❑ The use of non-genuine Sony battery packs or AC adapters with your VAIO computer.
❑ The disassembly, alteration of, or tampering with any Sony battery pack.
❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for
concern.
❑ Keep the battery pack away from all sources of heat.
❑ Keep the battery pack dry.
❑ Do not open or try to disassemble the battery pack.
Precautions >
Using the Battery Pack
n 96 N
❑ Do not expose the battery pack to any mechanical shock, such as dropping it on a hard surface.
❑ If you are not using your computer for a long period of time, remove the battery pack from the computer to prevent damage
to the battery pack.
❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short.
However, this is normal and does not indicate a malfunction, because the battery pack will gradually discharge over time
even when not in use. Connect the AC adapter to your computer and recharge the battery pack before using the computer
again.
❑ You do not need to discharge the battery pack before recharging.
❑ If the battery pack quickly runs out of power after fully charged, it may be reaching the end of its life and should be
replaced.
Precautions >
Using Headphones
n 97 N
Using Headphones
❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
Precautions >
Handling the Memory Stick
n 98 N
Handling the Memory Stick
❑ Do not touch the Memory Stick connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with the Memory Stick as a label.
❑ Do not bend, drop, or expose the Memory Stick.
❑ Do not disassemble or modify the Memory Stick.
❑ Do not let the Memory Stick get wet.
❑ Do not use or store the Memory Stick in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with the Memory Stick.
❑ Be sure to make a backup copy of your valuable data.
❑ Keep the Memory Stick and the Memory Stick adaptors out of reach of children. There is a risk of swallowing them.
❑ When using the Memory Stick Duo, do not use a fine-tipped pen to write on the label adhered to the Memory Stick Duo.
Exerting pressure on the media may damage internal components.
Precautions >
Handling the Built-in Storage Device
n 99 N
Handling the Built-in Storage Device
The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short
time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be
restored. To prevent losing data, you should be careful when handling your computer.
Features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
❑ Do not remove the hard disk drive from your computer.
To avoid damaging your solid state drive
❑ Do not turn off the power or restart your computer while reading or writing data to the solid state drive.
❑ Do not remove the solid state drive from your computer.
Precautions >
Handling the Display/LAN Adapter
n 100 N
Handling the Display/LAN Adapter
To help you keep the display/LAN adapter at hand, the display/LAN adapter is designed to be attached to the AC adapter.
To attach the display/LAN adapter to the AC adapter
1
Fit the socket on the display/LAN adapter onto the attachment projection on the side of the AC adapter with the cable.
2
Slide the display/LAN adapter toward the AC adapter until it clicks into place.
Troubleshooting >
n 101 N
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs:
❑ For customers in USA
http://esupport.sony.com/EN/VAIO/
❑ For customers in Canada
http://www.sony.ca/support/
❑ For customers in Spanish-speaking Latin American countries or areas
http://esupport.sony.com/LA/
❑ For customers in Brazil
http://esupport.sony.com/BR/
Features and options in this section may not be available on your computer.
❑ Computer (page 103)
❑ System Security (page 109)
❑ Battery (page 111)
❑ Instant Mode (page 113)
❑ Built-in Camera (page 115)
❑ Networking (page 117)
❑ Bluetooth Technology (page 120)
❑ Display (page 123)
Troubleshooting >
n 102 N
❑ Printing (page 126)
❑ Microphone (page 127)
❑ Speakers (page 128)
❑ Pointing Device (page 129)
❑ Keyboard (page 130)
❑ Floppy Disks (page 131)
❑ Audio/Video (page 132)
❑ Memory Cards (page 133)
❑ Peripherals (page 134)
Troubleshooting >
Computer
n 103 N
Computer
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ Make sure the battery pack is installed properly and charged.
❑ Disconnect all connected USB devices, if any.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for more information.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then slide the power switch (in the direction of G on the switch) to turn on your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery
pack and AC adapter, which are supplied by Sony for your VAIO computer.
Troubleshooting >
Computer
n 104 N
What should I do if the green power indicator light turns on but my screen remains blank?
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ If the Alt+F4 keys do not work, click Start, Turn Off Computer, and then Restart.
❑ Slide (in the direction of G on the switch) and hold the power switch for more than four seconds to shut down your
computer. Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on
the computer again.
!
Turning off your computer with the power switch may cause loss of unsaved data.
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start, Turn Off Computer, and then Turn Off.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and select Turn Off from the Shut Down menu.
❑ If your computer still does not turn off, slide (in the direction of G on the switch) and hold the power switch until the
computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then slide the power switch (in the direction of G on the switch) to turn on your computer.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
Troubleshooting >
Computer
n 105 N
Why doesn't my computer enter Standby or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Standby or
Hibernate mode.
To restore your computer to Normal mode
1
Close all open programs.
2
Click Start, Turn Off Computer, and then Restart.
3
If your computer does not restart, press the Ctrl+Alt+Delete keys and select Restart from the Shut Down menu.
4
If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch until the computer
turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data.
What should I do if the charge indicator light is blinking fast and my computer does not
start?
❑ This problem could be due to the battery pack not being installed properly. To resolve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer again. For details, see Installing the
Battery Pack (page 18).
❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More
about Your VAIO Computer (page 5).
Troubleshooting >
Computer
n 106 N
What should I do if a message appears notifying of either incompatibility or the improper
installation of the battery pack and my computer then enters Hibernate mode?
❑ This problem could be due to the battery pack not being installed properly. To resolve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer again. For details, see Installing the
Battery Pack (page 18).
❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More
about Your VAIO Computer (page 5).
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the current CPU speed instead of the maximum speed.
What should I do if my computer does not accept my password and returns a message,
Enter Onetime Password?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Slide (in the direction of G on the switch) and hold the power switch for more than four seconds to
check that the power indicator light turns off. Wait for 10 or 15 seconds, then restart your computer and enter the correct
password. When entering the password, check that the Num lock and Caps lock indicators are unlit. If both or either of the
lights is lit, press and hold the Fn key and press the Num Lk key or simply press the Caps Lock key to turn off the indicator
before entering the password.
Troubleshooting >
Computer
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What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver software.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the power-on password?
If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be
charged. To find the nearest center or agent, see Finding More about Your VAIO Computer (page 5).
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps:
1
Turn on your computer.
2
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
Press the < or , key to select Boot.
4
Press the M or m key to select the drive whose boot device order you want to change.
5
Press the F5 or F6 key to change the boot device order.
6
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
Troubleshooting >
Computer
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Why doesn't my screen turn off after the automatic turn-off time has passed?
The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your
screen to turn off.
Select a screen saver other than the VAIO original screen saver.
What should I do if I cannot boot my computer from the external device connected to the
computer?
To boot your computer from the external device, for example the USB floppy disk drive and the USB optical disc drive, you
need to change the boot device.
Turn on your computer and press the F11 key when the VAIO logo appears.
How do I check the volume of the recovery partition?
Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the
volume of the recovery partition, follow these steps:
1
Click Start, right-click My Computer, and select Manage.
The Computer Management window appears.
2
Click Disk Management under Storage in the left pane.
The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane.
Troubleshooting >
System Security
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System Security
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing one of the following:
❑ The Automatic Updates feature — This feature automatically searches for and delivers updates directly to your computer
whenever it is connected to the Internet.
❑ The Windows Updates web site — This site enables you to download computer updates without turning on the Automatic
Updates feature.
!
Your computer must be connected to the Internet to download the updates.
To use the Automatic Updates feature
1
Connect to the Internet.
2
Click the Automatic Updates icon on the taskbar.
3
Follow the on-screen instructions to set up automatic or scheduled updates.
To visit the Windows Updates web site
1
Connect to the Internet.
2
Type http://windowsupdate.microsoft.com/ in the address bar of your browser.
The Microsoft Windows Update and Security Warning windows appear.
3
In the Security Warning window, start installation and run Windows Update.
4
In the Microsoft Windows Update window, select an installation type, and follow the on-screen instructions.
Troubleshooting >
System Security
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How do I keep my antivirus software updated?
You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation.
To download and install the latest security updates, follow these steps:
!
Your computer must be connected to the Internet to download the updates.
1
Double-click the Norton Internet Security icon on the taskbar. If you have not previously registered the antivirus
software, a series of information wizards appears.
2
Follow the on-screen instructions to complete each wizard.
3
Double-click the Norton Internet Security icon again.
The Norton Internet Security window appears.
If you have previously registered this antivirus software, the Norton Internet Security window automatically appears.
4
Follow the on-screen instructions to complete the updates.
Troubleshooting >
Battery
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Battery
How do I find the battery charging status?
You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 20) for more
information.
When is my computer using AC power?
When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed.
When should I recharge the battery pack?
❑ When the battery charge level falls below 10%.
❑ When both the charge and power indicator lights blink.
❑ When you have not used the battery pack for a long period of time.
When should I replace the battery pack?
If the battery pack quickly runs out of power after fully charged, it may be reaching the end of its life and should be replaced.
Should I be concerned that the installed battery pack is warm?
No, it is normal for the battery pack to be warm when it is powering your computer.
Troubleshooting >
Battery
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Can my computer enter Hibernate mode while using battery power?
Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices
prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 82) for information on
how you can manually activate Hibernate mode.
Why doesn't my computer enter Hibernate mode?
You may first need to enable Hibernate mode. Follow these steps:
1
Click Start and then Control Panel.
2
Click Performance and Maintenance.
3
Click Power Options.
The Power Options Properties window appears.
4
Select the Hibernate tab.
5
Click to check the box next to Enable hibernation.
Why doesn't the charge indicator light go out when it seems the computer and the AC
adapter have been connected for long enough?
When the temperature is below approximately 59°F (15°C), the battery pack (VGP-BPS15 or VGP-BPL15) is designed to
charge to approximately 80% capacity. In this case, the charge indicator light remains on while the computer is connected to
the AC adapter. However, this is normal and does not indicate a malfunction.
Troubleshooting >
Instant Mode
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Instant Mode
What should I do if the Instant Mode does not start?
❑ To start the Instant Mode, turn off the computer or place it into Hibernate mode, and then press the XMB button. When
your computer is on, pressing the XMB button executes the default task. You can change the default assignment with the
VAIO Control Center.
❑ If the files required for the Instant Mode, which are stored with the hidden attribute in the C drive's InstantON folder, are
compressed, the Instant Mode would not start. To uncompress the files, follow the steps below:
1
Click Start and Run.
2
Enter "C:InstantON" for Open and click OK.
3
Click Folders on the toolbar.
4
Right-click InstantON in the folder list in the left pane and click Properties.
5
Click Advanced on the General tab of the window for changing properties.
6
Click to cancel the Compress contents to save disk space check box under Compress or Encrypt attributes, click
OK, and then go to step 12.
If this check box is not selected, proceed to step 7.
7
Click to select the Compress contents to save disk space check box and click OK.
8
Click Apply in the window for changing properties.
9
In the confirmation window for attribute changes, click to select the Apply changes to this folder only check box
and click OK.
Troubleshooting >
Instant Mode
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10 Once again, click Advanced on the General tab.
11 Click to cancel the Compress contents to save disk space check box under Compress or Encrypt attributes and
click OK.
12 Click OK in the window for changing properties.
13 Click OK in the confirmation window for attribute changes.
!
Running the Disk Cleanup with the Compress old files option selected may compress the files required for the Instant Mode. If the files are compressed
after running the Disk Cleanup, follow the above procedure to restore the files.
What should I do if my computer screen (LCD) goes blank?
The screen saver has been enabled and is now activated. Press any key on the keyboard to resume the Instant Mode.
Troubleshooting >
Built-in Camera
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Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another.
❑ The viewfinder may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal
and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Handling the Built-in Camera
(page 93).
What should I do if captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer may be active. Check the CPU performance.
Troubleshooting >
Built-in Camera
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What should I do if movie playback shows dropped frames when my computer is running
on the battery?
The battery pack is running out of power. Connect your computer to an AC power source.
What should I do if captured images flicker?
This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output
frequency and shutter speed.
To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software
applications, you can set an appropriate value to one of the camera properties (e.g. light source, flicker, etc.) to eliminate
flicker noise.
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in camera is in use?
If your computer automatically enters Standby or Hibernate mode, change the corresponding power saving mode setting. To
change the setting, see Using the Power Saving Modes (page 79).
Troubleshooting >
Networking
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ You need to connect the display/LAN adapter to your computer before configuring or accessing your network.
❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
Click Start and then Control Panel.
2
Click Network and Internet Connections.
3
Click Network Connections.
4
Right-click Wireless Network Connection.
5
Click Properties.
6
Click the Wireless Networks tab.
7
Click View Wireless Networks to see that your access point is selected.
❑ Make sure the encryption key is correct.
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Troubleshooting >
Networking
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What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstacles or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstacles or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
How do I avoid data transfer interruptions?
❑ When your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
Troubleshooting >
Networking
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What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
Troubleshooting >
Bluetooth Technology
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Bluetooth Technology
What should I do if other Bluetooth devices cannot find my computer?
❑ Make sure both devices have the Bluetooth function enabled.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ You cannot use the Bluetooth function when your computer is in a power saving mode. Bring the computer back to Normal
mode, then turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet (10 meters) of each other.
What should I do if I cannot find the Bluetooth device I want to communicate with?
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1
Right-click the Bluetooth icon
on the taskbar and select Bluetooth Configuration from the menu.
2
Click to select the Let other Bluetooth devices discover this computer check box on the Accessibility page in
the Bluetooth Configuration window.
3
Click OK.
Troubleshooting >
Bluetooth Technology
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What should I do if other Bluetooth devices cannot connect to my computer?
❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page
120).
❑ Make sure the other devices are authenticated.
❑ The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two
devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth
devices closer to each other.
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each
other.
❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth
devices incorporate technology that minimizes interference from other devices using the same wavelength, however,
communication speed and connection range may be reduced. Interference from other devices may also stop
communications altogether.
❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstacles
or closer to the device to which it is connected.
❑ Identify and remove obstacles between your computer and the device to which it is connected.
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search
for Bluetooth information using Help and Support Center.
Troubleshooting >
Bluetooth Technology
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Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use
of the Bluetooth function on the computer is permitted.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off from your system, click Start and then Log Off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
Troubleshooting >
Display
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Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Standby or Hibernate).
If the computer is in LCD (Video) Standby mode, press any key to bring the computer back into Normal mode. See Using
the Power Saving Modes (page 79) for more information.
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ If your computer is using battery power, make sure the battery pack is installed properly and is charged. See Using the
Battery Pack (page 18) for more information.
❑ If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with
the Fn Key (page 27) for more information.
What should I do if I do not see proper images or videos?
Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is enabled,
it may be activated during DVD playback and prevent it from running successfully. Some screen savers have been found to
even change the display resolution and colors.
Troubleshooting >
Display
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Why doesn't my screen display a video?
❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video
on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video
playback. See Selecting Display Modes (page 62) for changing the display output. Alternatively, you can press the
Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 27) for more
information.
❑ The video memory of your computer may be insufficient for displaying high resolution videos. In this case, lower the
resolution of the LCD screen.
To change the screen resolution, follow these steps:
1
Right-click on the desktop to display the context menu.
2
Click the menu item for properties.
3
Click the Settings tab.
4
Move the slider under Screen resolution to the left to reduce or to the right to increase the screen resolution.
✍
You can check the total amount of the graphics and video memory available. Right-click on the desktop, click the menu item for properties, the Settings
tab, Advanced, and then the Adaptor tab. The displayed value may be different from the actual amount of memory on your computer.
What should I do if my screen is dark?
Press the Fn+F6 keys to brighten your computer screen.
Troubleshooting >
Display
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What should I do if the LCD brightness of my screen changes?
The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when
your computer returns to Normal mode from Standby or Hibernate mode. To save your preference for the brightness, follow
these steps:
✍
To do the following procedure, you must have administrator rights on your computer.
1
Click Start and then Control Panel.
2
Click Performance and Maintenance.
3
Click Power Options.
4
Select the tab for power scheme settings.
5
Select the desired power scheme from the drop-down list.
6
On the VAIO Power Management tab, select No change for LCD Brightness.
7
Click OK.
The preference for the LCD brightness adjusted with the Fn+F5/F6 keys is saved and the brightness of your computer screen
remains unchanged regardless of operating conditions.
What should I do if the external display remains blank?
If you cannot change the display output with the Fn+F7 keys, you need to change the settings for the external display with
the VAIO Control Center. To change the settings, launch the VAIO Control Center, select the control item for the external
display, and then click to select the check box for changing the options to detect the external display. Then, use the Fn+F7
keys to change the display output.
Troubleshooting >
Printing
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Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from a power saving mode (Standby or Hibernate), then
restart the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
Click Start and then Control Panel.
2
Click Printers and Other Hardware.
3
Click Printers and Faxes.
4
Right-click the printer icon and select Properties.
5
Click the Ports tab.
6
Click to cancel the Enable bidirectional support check box.
7
Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
Troubleshooting >
Microphone
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Microphone
What should I do if my microphone does not work?
❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the
microphone jack on your computer.
❑ Make sure that the appropriate device is selected as the default recording device.
❑ Check if your microphone volume is not minimized.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
Troubleshooting >
Speakers
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Speakers
What should I do if I do not hear sound from the built-in speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
change the sound output device? (page 132).
What should I do if my external speakers do not work?
❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 128).
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
Troubleshooting >
Pointing Device
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Pointing Device
What should I do if my pointing device does not work?
❑ You may have disabled the pointing device before connecting a mouse to your computer. See Using the Pointing Device
(page 29).
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, click Start, Turn Off Computer, and then Restart.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and select Restart from the Shut Down menu.
❑ If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch until the computer
turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data.
Troubleshooting >
Keyboard
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Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
Click Start and then Control Panel.
2
Click Date, Time, Language and Regional Options, and click Regional and Language Options.
3
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.
Troubleshooting >
Floppy Disks
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Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
Close all programs that are accessing the floppy disk drive.
2
Wait until the indicator light on the floppy disk drive turns off.
3
Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer.
4
Reconnect the floppy disk drive by plugging the USB cable into the USB port.
5
Restart the computer by clicking Start, Turn Off Computer, and then Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
Troubleshooting >
Audio/Video
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Audio/Video
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1
Close all open programs.
2
Click Start and Control Panel.
3
Click Sounds, Speech, and Audio Devices.
4
Click Sounds and Audio Devices.
5
On the Audio tab, select the desired device for sound playback from the list box.
What should I do if I find dropped frames during video playback?
If the video playback window is overlaid with another window, you may encounter dropped frames or find playback
performance degraded. Move the video playback window to where it will be unlikely to be overlaid with another window or
maximize the video playback window.
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI
output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output
device? (page 132).
Troubleshooting >
Memory Cards
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Memory Cards
What should I do if I cannot find any memory card icons in the Computer window?
The Memory Stick Duo icon and the SD / MMC icon do not appear in the My Computer window before you insert either of
the media. Insert a Memory Stick or a memory card. It may take some time but both icons eventually appear in the My
Computer window.
What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer
on other devices?
You may need to reformat your Memory Stick.
Formatting a Memory Stick erases all data, including music data previously saved on it. Before you reformat a Memory Stick,
back up important data and confirm that the Memory Stick does not contain files you want to keep.
1
Copy the data from the Memory Stick onto your built-in storage device to save data or images.
2
Format the Memory Stick by following the steps in Formatting a Memory Stick (page 37).
Can I copy images from a digital camera using a Memory Stick?
Yes, and you can view video clips that you have recorded with Memory Stick-compatible digital cameras.
Why can't I write data to a Memory Stick?
Some versions of the Memory Stick are equipped with an erasure prevention switch to protect data from accidental erasure
or overwriting. Make sure the erasure prevention switch is off.
Troubleshooting >
Peripherals
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Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the
AC outlet.
❑ Try using another USB port on your computer. The driver software could be installed to the specific port you used the first
time you connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
Trademarks >
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Trademarks
© 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.
Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory
Stick PRO Duo, Memory Stick PRO, Memory Stick PRO-HG, Memory Stick Micro, M2, the Memory Stick logo, Memory Stick
Export, Memory Stick Import, Micro Vault, Micro Vault EX, MOTION EYE, My Memory Center, Sony Style, Backstage,
DVgate, DVgate Plus, VAIO Care, VAIO DIGITAL STUDIO, VAIO Media, VAIO Media Music Server, VAIO Media Photo
Server, VAIO Media Console, VAIO Sphere, VAIO World, VAIO Zone, Vegas, VAIO Media Video Server, Click to BD, GSensor, like.no.other, Handycam, LocationFree, LocationFree Player, SonicStage, SonicFlow, SmartWi, ATRAC,
ATRAC3plus, and Walkman are trademarks or registered trademarks of Sony Corporation.
Intel, Centrino, Core, Celeron, Xenon, Pentium, and Atom are trademarks or registered trademarks of Intel Corporation in the
United States and/or other countries.
Microsoft, Windows, Windows Media, Windows Mobile, Windows NT, Windows XP, Windows Vista, BitLocker, Outlook,
Excel, MS-DOS, PowerPoint, ReadyBoost, Internet Explorer, Aero, Windows Live, OneCare, and the Windows logo are
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
SD Logo is a trademark.
SDHC Logo is a trademark.
MultiMediaCard is a trademark of MultiMediaCard Association.
, "XMB," and "xross media bar" are trademarks of Sony Corporation and Sony Computer Entertainment Inc.
"AVCHD" is a trademark of Panasonic Corporation and Sony Corporation.
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All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks may not be specified.
Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective
owners.
Notice >
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Notice
© 2009 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the
software, or other information contained herein or the use thereof.
In the manual, the ™ or ® marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time
without notice. The software described herein is governed by the terms of a separate user license agreement.
Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording
media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your
computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair
undertaken to your computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to your
computer, external recording media, or recording devices under any circumstances.
n
© 2009 Sony Corporation