Packard Bell KB.I170G.186 input device accessory Datasheet

Packard Bell ENTK36 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on Packard Bell ENTK36 Series service guides.

Date Chapter Updates

Copyright

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Your Packard Bell Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

System Utilities 25

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Packard Bell ENTK36 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Machine Disassembly and Replacement 43

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Logic Lower Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the Touchpad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

VII


Removing the ODD Connector Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Removing the DC-IN Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Removing the LCD/LED Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Removing the LVDS cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Replacing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Replacing the LCD/LED Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the DC-IN Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the ODD Connector Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the Touchpad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Replacing the Lower Logic Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Troubleshooting 139

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

VIII


TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Jumper and Connector Locations 157

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

USB/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

ODD Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

FRU (Field Replaceable Unit) List 163

NV51M Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Upper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

LED Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Model Definition and Configuration

Test Compatible Components

182

189

Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Online Support Information 195

Index 197

IX

X


Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

• Windows® 7 Home Premium 64-bit

• Windows® 7 Home Basic 64-bit

Platform

•

•

•

Intel® Celeron® processor T3500 (1 MB L2 cache, 2.10 GHz, 800 MHz FSB, 35 W), supporting

Intel® 64 architecture

Intel® Celeron® processor 900 (1 MB L2 cache, 2.20 GHz, 800 MHz FSB, 35 W), supporting

Intel® 64 architecture

Mobile Intel® GL40 Express Chipset

System Memory

• Dual-channel DDR3 SDRAM support:

• Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM modules

Display

•

•

•

15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing

Mercury free, environment friendly

16:9 aspect ratio

Graphics

•

•

•

•

•

•

•

Mobile Intel® GL40 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media

Accelerator 4500M (Intel® GMA 4500M) with up to 1759 MB of Intel® Dynamic Video Memory

Technology 5.0 (64 MB of dedicated system memory, up to 1695 MB of shared system memory), supporting Microsoft® DirectX® 10

Dual independent display support

16.7 million colors

External resolution / refresh rate:

• VGA port up to 2048 x 1536: 60 Hz

• HDMI™ port up to 1728 x 1080: 60 Hz

MPEG-2/DVD decoding

WMV9 (VC-1) and H.264 (AVC) decoding

HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

Protection) support

Storage

• Hard disk drive

Chapter 1 1

•

• 160/250/320/500/640 GB or larger hard disk drive

2-in-1 card reader, supporting:

• Secure Digital™ (SD) Card, MultiMediaCard™ (MMC)

Audio

•

•

•

One built-in mono speaker

MS-Sound compatible

Built-in microphone

Optical Media Drive

• 8X DVD-Super Multi double-layer drive:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X

DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X

DVD-RW, 8X DVD+RW, 5X DVD-RAM

Dimensions and Weight

•

•

Dimensions

• 381 (W) x 253 (D) x 25/34 (H) mm (15 x 9.9 x 0.98/1.3 inches)

Weight

• 2.6 kg (5.74 lbs.) with 6-cell battery pack

Communication

•

•

•

•

Video conferencing solution, featuring:

• Webcam with 1280 x 1024 resolution

• Microphone

WLAN:

• 802.11b/g/n Wi-Fi CERTIFIED™

• 802.11b/g Wi-Fi CERTIFIED™

WPAN:

• Bluetooth® 3.0+HS

• Bluetooth® 2.1+EDR

LAN:

• Gigabit Ethernet, Wake-on-LAN ready

Privacy Control

•

•

BIOS user, supervisor, HDD passwords

Kensington lock slot

2 Chapter 1

Power Subsystem

ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

Power adapter

• 3-pin 65 W AC adapter:

• 108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)

• 225 g (0.49 lbs.) with 180 cm DC cable

Battery

•

•

•

48.8 Wh 4400 mAh 6-cell Li-ion battery pack

• Battery life: 3.5 hours

41.4 Wh 2800 mAh 4-cell Li-ion battery pack

• Battery life: 3 hours

ENERGY STAR®

Special Keys and Controls

•

•

•

•

Keyboard

• 103-/104-/107-key Packard Bell FineTip keyboard with independent standard numeric keypad, international language support

Touchpad

• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

Media keys

• Media control keys (printed on keyboard): play/pause, stop, previous, next

• Dedicated volume up, volume down, mute keys

Control keys

• Packard Bell Social Networks key

• Packard Bell MyBackup key (Fn+F1)

• Communication key (Fn + F2)

I/O interface

•

•

•

•

•

•

•

•

2-in-1 card reader (SD™, MMC)

Three USB 2.0 ports

HDMI™ port with HDCP support

External display (VGA) port

Headphone/speaker/line-out jack

Microphone-in jack

Ethernet (RJ-45) port

DC-in jack for AC adapter

Chapter 1 3

Software

•

•

•

•

•

•

Productivity

• Packard Bell MyBackup Solution

• Packard Bell Power Management

• Packard Bell Recovery Management

• Packard Bell Social Networks

• Adobe® Flash® Player 10.1

• Adobe® Reader® 9.1

• Google Toolbar™

• Microsoft® Office 2010 preloaded (purchase a product key to activate)

• Microsoft® Office Starter 2010

Security

• Norton Internet Security™ 2011

Multimedia

• Adobe® Photoshop® Elements 8

• Cyberlink® PowerDVD™

• Nero® 9 Essentials

Gaming

• WildTangent® Packard Bell Edition (except China, Japan, Hong Kong, Korea)

Communication and ISP

• Microsoft® Silverlight™

• Skype™

• Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker,

Writer)

Web links and utilities

• Packard Bell Accessory Store (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

• Packard Bell Identity Card

• Packard Bell InfoCentre

• Packard Bell Registration

• Packard Bell Updater

• eBay® shortcut 2009 (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)

Optional Items

•

•

•

1 GB / 2 GB DDR3 soDIMM module

4400 mAh 6-cell Li-ion battery pack

3-pin 65 W AC adapter

Environment

•

4 Chapter 1

System Block Diagram

RTC CKT.

HDMI Conn.

HDMI

Level Shift

MINI Card x1

W LAN

Fan Control

LCD Conn.

CRT Conn.

LVDS

TMDS

Intel Penryn Processor uPGA-478 Package

(Socket P)

H_ A# (3 ..3 5 )

FSB

667/800/1066MHz H_ D# (0 ..6 3 )

Therm al Sensor

EMC 1402

Intel Cantiga uFCBGA-1329

Clock Generator

ICS9LPRS387

Mem ory BUS(DDRIII)

Dual Channel

204pin DDRIII-SO-DIMM X2

B A NK 0, 1, 2, 3

1.5V DDRIII 800/1066

DMI C-Link

USB conn x1

USB port 0

Bluetooth

Conn

CMOS

Cam era

Card Reader

Realtek RTS5137

PCI-Express

S-ATA

Intel ICH9-M

BGA-676

3.3V 48MHz

USB

3.3V 24.576MHz/48Mhz HD Audio

LAN Broadcom

BCM57780 port 0

SATA HDD

Conn.

RJ45

HDA Codec

ALC272X

Audio AMP

Phone Jack x2

LPC BUS

ENE KB926 E0

Power On/Off CKT.

DC/DC Interface CKT.

Sm all Board

LS-6581P

USB/B Conn.

LS-6582P

POWER/B Conn.

LS-6583P

ODD/B Conn.

Touch Pad

BIOS

Int.KBD

Power Circuit DC/DC

Chapter 1 5

Your Packard Bell Notebook tour

Front View

1

2

3

4

5

6

11

6

7

8

2

3

1

No.

Icon Item

Microphone

9 10

Description

Internal microphone for recording sound.

Webcam

Display screen

Web camera for video communication

(for selected models).

Also called Liquid-Crystal Display (LCD), displays computer output.

Chapter 1

4

No.

Icon

HDD

Item Description

Indicates when the hard disk drive is active.

5

Communication indicator

Power button

Indicates the computer’s wireless connectivity device status.

Turns the computer on and off.

6

7

8

Keyboard

Palmrest

Power

1

For entering data into your computer.

Comfortable support area for your hands when you use the computer.

Indicates the computer’s power status.

9

10

Battery

1

Click buttons (left and right)

TouchPad

Indicates the computer’s battery status.

1. Charging: The light shows amber when the battery is charging.

2. Fully charged: The light shows blue when in AC mode.

The left and right buttons function like the left and right mouse buttons.

Touch-sensitive pointing device which functions like a computer mouse.

Left and right speakers deliver stereo audio output.

11 Speakers

NOTE:

1

The front panel indicators are visible even when the computer cover is closed.

Closed Front View

1

No.

1

Icon Item

Multi-in-1 card reader

Description

Accepts Secure Digital (SD), MultiMediaCard

(MMC)

Push to remove/install the card. Only one card can operate at any given time.

Chapter 1 7

Left View

4

5

6

7

2

3

1

No.

Right View

Icon

1

Item

DC-in jack

2 3 4 5 6

Description

Connects to an AC adapter

Ventilation slots

External display

(VGA) port

Ethernet (RJ-45) port

Enable the computer to stay cool, even after prolonged use.

Connects to a display device

(e.g. external monitor, LCD projector).

Connects to an Ethernet 10/100-based network.

HDMI

USB 2.0 ports

Microphone-in jack

Connect to HDMI devices

Connect to USB 2.0 devices (e.g. USB mouse, USB camera).

Accepts input from external microphones.

Headphones/ speaker/line-out jack

Connects to audio line-out devices

(e.g. speakers, headphones).

8

1

4

5

2

3

No.

6

1

Item

2

USB 2.0 ports

Optical drive

Optical disk access indicator

Optical drive eject button

Emergency eject hole

3 4 5 6 7

Description

Connect to USB 2.0 devices (e.g. USB mouse, USB camera).

Internal optical drive; accepts CDs or DVDs.

Lights up when the optical drive is active.

Kensington lock slot

Ejects the optical disk from the drive.

Ejects the optical drive tray when the computer is turned off.

Note: Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off.

Connects to a Kensington-compatible computer security lock.

Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Chapter 1

Bottom View

1

2

5

4

3

1

2

3

No.

Icon Item

Battery bay

Battery release latch

Hard disk bay

Description

Houses the computer's battery pack.

Releases the battery for removal.

Houses the computer's hard disk (secured with screws).

Houses the computer's main memory.

Locks the battery in position.

4

5

Memory compartment

Battery lock

6 Ventilation slots and cooling fan

Enable the computer to stay cool, even after prolonged use.

Note: Do not cover or obstruct the fan opening.

Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed.

Icon

Power

Function Description

Indicates the computer's power status.

Battery

HDD

Indicates the computer's battery status.

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Indicates when the hard disk drive is active.

Communication indicator Indicates the computer’s wireless connectivity device status.

Chapter 1 9

TouchPad Basics

The following items show you how to use the TouchPad:

1 2 3

•

•

Function

Execute

Select

Drag

Move your finger across the TouchPad (1) to move the cursor.

Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

Tapping on the TouchPad is the same as clicking the left button.

Left Button (2)

Quickly click twice.

Click once.

Click and hold, then use finger on the TouchPad to drag the cursor.

Right Button (3) Main TouchPad (1)

Tap twice (at the same speed as double-clicking a mouse button).

Tap once.

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.

Access context menu

Click once.

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

10 Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.

Lock key

Caps Lock

Num Lock

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode.

Chapter 1 11

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:

< > : Open or close the Start menu

<

<

<

<

<

> + <D>: Display the desktop

> + <E>: Open Windows Explore

>

>

+ <F>: Search for a file or folder

+ <G>: Cycle through Sidebar gadgets

> + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain)

> + <M>: Minimizes all windows

<

<

<

<

<

<

<

>

>

>

>

>

>

+ <R>: Open the Run dialog box

+ <T>: Cycle through programs on the taskbar

+ <U>: Open Ease of Access Center

+ <X>: Open Windows Mobility Center

+ <BREAK>: Display the System Properties dialog box

+ <SHIFT+M>: Restore minimized windows to the desktop

Application key

<

<

> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D

> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

<CTRL> + < > + <F>: Search for computers (if you are on a network)

<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D

Note: Depending on your edition of Windows 7, some shortcuts may not function as described.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

12 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey

<Fn> + <F1>

<Fn> + <F2>

<Fn> + <F3>

<Fn> + <F4>

<Fn> + <F5>

<Fn> + <F6>

<Fn> + <F7>

<Fn> + <F8>

<Fn> + <F9>

<Fn> + <F10>

<Fn> + <F11>

<Fn> + <F12>

Icon Function

Backup Management

Description

Launches the backup application.

Communication Device

On/Off

Sleep

Toggles WiFi, 3G and Bluetooth on and off using a pop-up window.

Puts the computer in Sleep mode.

Display toggle

Display off

Touchpad toggle

Play/Pause

Stop

Reverse

Forward

Brightness Down

Switches display output between the display screen, external monitor (if connected) and both.

Turns off the LCD back light.

Turns the touchpad on and off.

Toggles Play and Pause in multimedia applications.

Stops media in multimedia applications.

Performs a reverse scan in multimedia applications.

Performs a forward scan in multimedia applications.

Decreases the screen brightness.

Brightness Up Increases the screen brightness.

Social Networking Key Launches a social networking website (user configurable).

Volume Up Increases the sound volume.

Volume Down

Speaker toggle

Decreases the sound volume.

Turns the speakers on and off.

Chapter 1 13

Hardware Specifications and Configurations

Processor

CPU type

CPU package

Core Logic

Chipset

Item Specification

Intel® Pentium® and Intel® Celeron® mobile processors based on the 45-nm process

Micro- FCPGA package

• Intel Montevina chipset

• ICH9M Intel 82801GBM

• On die 512-kB, 8-way L2 cache

• Intel® GL40 Express Chipset

Processor Specifications

Item

CM900

T3500

CPU

Speed

2.2G

21.G

2

2

Cores

Bus

Speed

800M

Hz

800M

Hz

Mfg

Tech

45nm

45nm

Cache

Size

1M

1M

CPU Fan True Value Table

60

65

85

CPU Temperature

50 2400

55 2500

Fan Speed (RPM)

2700

3000

3400

Package

Micro-

FCPGA

Micro-

FCPGA

28

31

34

37

40

Core

Voltage

1.0V -

1.2V

0.8V-

1.25V

Acer PN

KC.N0001.900

KC.35001.CMT

SPL Spec (dBA)

• Throttling 50%: On= 95C; OFF=80C

• OS shut down at 100C; H/W shut down at 90C

System Memory

Item

Memory controller

Memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Support DIMM voltage

Supports DIMM package

Specification

Built in (Intel® GL40 Express Chipset)

512MB,1GB,2GB DDR3 RAM

2

2 GB

4 GB

DDR III 667/800Mhz SDRAM memory interface design

667/800Mhz SDRAM

1.5V

DDRIII SDRAM 204pin Unbuffered SODIMM based

14 Chapter 1

Memory Combinations

Slot 1

0MB

0MB

1024MB

1024MB

1024MB

2048MB

2048MB

2048MB

1024MB

2048MB

0MB

1024MB

2048MB

0MB

1024MB

2048MB

Slot 2

1024MB

2048MB

Total Memory

1024MB

2048MB

3072MB

2048MB

3072MB

4096MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. In the above table, the configuration of slot 1 and slot 2 could be reversed.

BIOS

BIOS vendor

BIOS Version

BIOS ROM type

Item

BIOS ROM size

Support protocol

InsydeH20

V1.0

Flash

Specification

2 MB

Support ISIPP

Support Acer UI

Support multi-boot

Suspend to RAM (S3)/Disk (S4)

Various hot-keys for system control

Support SMBUS 3.0, PCI3.0

ACPI 3.0b compliance with Intel Speed Step Support C1, C2,

C3, C4 and S3, S4 for mobile CPU

DMI utility for BIOS serial number configurable/asset tag

Support PXE

Support Y2K solution

Support Win Flash Wake on LAN from S3

Wake on LAN from S4 in AC mode

System information

Keyboard

Item

Type

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Features

Specification

New Acer AC7T flat keyboard

103-US/104-UK keys

Yes

Yes

• Phantom key auto detect

• Overlay numeric keypad

• Support independent pgdn/pgup/pgup/home/end keys

• Support reverse T cursor keys

• Factory configurable different languages by OEM customer

Chapter 1 15

16

LAN Interface

LAN Chipset

Support LAN protocol

LAN connector type

LAN connector location

Features


BCM57780 x1 PCIe v1.1 bus interface

RJ45

Left side

• Integrated 10/100/1000BASE-T transceiver

• Automatic MDI crossover function

• PCIe v1.1 compliant

• 10/100/1000BASE-T full-duplex/half-duplex MAC

• Receive side scaling (RSS) for multicore processors

• Complies with IEEE 802.3, 802.3u, 802.3ab, and 802.1p

• Supports iSCSI boot

• IPv4 and IPv6 large send offload and checksum offload

(LSO/TCO)

• Wake on LAN (WOL) support meeting the ACPI requirements

• Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet

MIB (IEEE 802.3z, Clause 30)

• Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory

• PCI Express® CLKREQ support

• Integrated switching regulator for improved power consumption

Wireless Module 802.11b/g/n

Chipset

Data throughput

Protocol

Interface

Item

Audio Subsystem

Item

Audio Codec

Chipset

Package

Speaker Amplifier

Audio Port

Internal

Compatibility

Sampling Rate

External

TPA6017A

1 mic, 1 speaker

HD audio Interface

44.1k/48k/96k/192kHz

Mic jack

Headphone jack

802.11 b+g, Draft-N

Realtek ALC272X

48-pin LQFP 'Green' package

Specification

Atheros HB93/HB95/ HB97, BCM943225/ BCM4312, RTL 8192

11~54 Mbps, up to 270 Mbps for Draft-N

PCI bus (mini PCI socket for wireless module)

Specification

Chapter 1

Hard Disk Drive Interface

Vendor & Model

Name

Item

Capacity (GB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

WD

WD1600BEVT-

22A23T0

160GB

512Bytes

1

1

5400

Performance Specifications

Buffer size 8 MB

Interface

Fast data transfer rate (Mbits/sec, max)

SATA

3.0Gbits/s

Media data transfer rate

(Mbytes/sec max)

106MBytes/s

DC Power Requirements

Voltage tolerance 5V

Vendor & Model

Name

Item

Capacity (GB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

WD

WD2500BEVT-

22A23T0

250GB

512Bytes

2

1

5400


Buffer size 8 MB

Interface


SATA

3.0Gbits/s


(Mbytes/sec max)

106MBytes/s



HITACHI

2

1

845Mbits/s

875Mbits/s

Specification

HTS545016B9A300

SEAGATE

ST9160314AS

2

1

1175Mbits/s

Specification

HITACHI

HTS545025B9A300

SEAGATE

ST9250315AS

1175Mbits/s

TOSHIBA

MK1665GSX

1

1

1273.3Mbits/s

TOSHIBA

MK2565GSX

1031.7Mbits/s

Chapter 1 17

18

Vendor & Model

Name

Item

Capacity (GB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

WD

WD3200BEVT-

22A23T0

320GB

512Bytes

2

1

5400


Buffer size 8 MB

Interface


SATA

3.0Gbits/s


(Mbytes/sec max)

106MBytes/s



Vendor & Model

Name

Item

Capacity (GB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

WD

WD5000BEVT-

22A0RT0

500GB

512Bytes

4

2

5400


Buffer size 8 MB

Interface


SATA

3.0Gbits/s


(Mbytes/sec max)

106MBytes/s



Specification

HITACHI

HTS545032B9A300

SEAGATE

ST9320315AS

3

2

875Mbits/s

875Mbits/s

3

2

1175Mbits/s

Specification

HITACHI

HTS545050B9A300

SEAGATE

ST9500325AS

1175Mbits/s

TOSHIBA

MK3265GSX

2

1

1273.3Mbits/s

TOSHIBA

MK5065GSX

1031.7Mbits/s

Chapter 1

Vendor & Model

Name

Item

Capacity (GB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

WD

WD6400BEVT-

22A0RT0

640GB

512Bytes

4

2

5400


Buffer size 8 MB

Interface


SATA

3.0Gbits/s


(Mbytes/sec max)

106MBytes/s



TOSHIBA

MK6465GSX

3.0Gbits/s

1273.3Mbits/s

Specification

WD

WD7500BPVT-

22HXZT1

750GB

4096Bytes

3.0Gbits/s

97MBytes/s

WD

WD3200BPVT-

22ZEST0

320GB

2

1

3.0Gbits/s

108MBytes/s

Super-Multi Drive Interface


Vendor & model name

Loading mechanism

HLDS Super-Multi Drive DL 8X GT32N LF / SONY Super-Multi Drive

DL 8X AD-7585H LF / TSST Super-Multi Drive DL 8X TS-L633F /

Panasonic Super-Multi Drive DL 8X UJ8A0 / PLDS Super-Multi

Drive DL 8X DS-8A5SH / SONY Super-Multi Drive DL 8X AD-7580S

LF

With CD Diskette With DVD Diskette Performance Specification

Transfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec

Buffer Memory 2MB

Interface SATA

Applicable disc format

Sustained: Max 10.08Mbytes/ sec

Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo

CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-

VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW,

DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book)

- Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 &

2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD,

Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)

CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD

(White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW &

HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD

(SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02),

DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R

(Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0)

DVD+RW DVD-RW (Non CPRM & CPRM) DVD°"R Dual

Load: Manual Release: (a) Electrical Release (Release Button) (b)

Release by ATAPI command (c) Emergency Release

Power Requirement

Input Voltage 5 V +/- 5% (Operating)

Chapter 1 19

20

LED15.6"

Item

Vendor/model name

Screen Diagonal (mm)

Active Area (mm)

Display resolution (pixels)

Pixel Pitch (mm)

Pixel Arrangement

Display Mode

Typical White Luminance (cd/m2) also called Brightness

Contrast Ratio

Response Time (Optical Rise Time/

Fall Time) msec

Typical Power Consumption (watt)

Weight (without inverter)

Physical Size (mm)

Electrical Interface

Viewing Angle (degree)

Horizontal (Right) CR = 10 (Left)

Vertical (Upper) CR = 10 (Lower)

CCFL 15.6"

Item

Vendor/model name

Screen Diagonal (mm)

Active Area (mm)

Display resolution (pixels)

Pixel Pitch (mm)

Pixel Arrangement

Display Mode

Typical White Luminance (cd/m2) also called Brightness

Contrast Ratio

Response Time (Optical Rise Time/

Fall Time) msec

Typical Power Consumption (watt)

Weight (without inverter)

Physical Size (mm)

Electrical Interface

Viewing Angle (degree)

Horizontal (Right) CR = 10 (Left)

Vertical (Upper) CR = 10 (Lower)

Specification

AUO / B156XW02 V2 (HW:4A)

LG / LP156WH2-TLEA

CMO / N156B6-L0B

BOE / HT156WXB-500

CPT / CLAA156WB11A

SAMSUNG / LTN156AT02-A04

394.91 mm

344.23 mm x 193.54 mm

1366 x 3(RGB) x 768

0.252mm × 0.252 mm

R.G.B Vertical Stripe

Normally White

220 cd/m2

500: 1

8 ms

5.15 W

460 g

360 mm x 210mm x 5.5 max

1 channel LVDS

40 (Right) / 40 (Left) / 10 (Upper) / 30 (Lower)

Specification

AUO / B156XW01 V2

LG / LP156WH1-TLC1

CMO / N156B3-L0B

SAMSUNG / LTN156AT01-A01

394.91 mm

344.23 mm x 193.54 mm

1366 x 3(RGB) x 768

0.252mm × 0.252 mm

R.G.B Vertical Stripe

Normally White

220 cd/m2

500: 1

8 ms

6.5 W

510

360 mm x 210mm x 6.2 max

1 channel LVDS

40 (Right) / 40 (Left) / 10 (Upper) / 20 (Lower)

Chapter 1

LCD Inverter (LCD Only)

Item

Vendor & model name

Brightness conditions

Input voltage (v)

Input current (mA)

Output voltage (V, RMS)

Output current (mA, RMS)

Output voltage frequency (KHz)

VGA Display Supported Resolution

Resolution

800x600p/60Hz 16:9

1024x768p/60Hz 16:9

1280x600/60Hz 16:9

1280x720/60Hz 16:9

1280x768/60Hz 16:9

1360x768/60Hz 16:9

1366x768/60Hz 16:9

Yes

Yes

Yes

Yes

Yes

Yes

Yes

DARFON

VK.21071.804

Specification

YEC

YNV-C01ACs

PWM signal frequency: Min142Hz Typ:150Hz Max:158Hz

PWM signal amplitude: Min:3.0V Typ:3.3V Max:3.6V

Duty=Ton/Period: Min:15% Max:100%

Min:9V Typ:20V Max:20V

Typ:0.33A

Typ:650V

3.0mA~6.8mA(DAC=0V) 2.7mA~6.3mA(DAC=1V)

Min:45KHz Typ:55KHz Max:65KHz

16 bits

Yes

Yes

Yes

Yes

Yes

Yes

Yes

32 bits

Camera

Item

Vendor and model

Type

Interface

Focusing distance

Dimensions (L x W x H mm)

Sensor type

Pixel resolution

Pixel size

Image size

Battery

Item

Vendor & model name

2608 µm x 2072 µm

Specification

Chicony CH9665AL(CNF9155)

1.3M

USB

>26.6cm

65.3x8.1x3.8mm

SOC

1280x1024

2 µm x 2 µm

Battery Type

Pack capacity

Number of battery cell

Package configuration

SANYO AS2010D31

SIMPLO AS10D71/75

SONY AS2010D41

SAMSUNG AS2010D61

PANASONIC AS10D51

Specification

PANASONIC AS10D56

Li-ion

2200 mAh

Li-ion

3000 mAh

6

3S2P

4

4S1P

Chapter 1 21

22

Video Interface

Chipset

Package

Interface

Compatibility

Sampling rate

Supports


Integrated VGA solution (Intel® GL40 Express Chipset)

FCBGA1329

LVDS / CRT

DVI (Docking only)

1366x768/60Hz(16:9) / 1280x720/60Hz(16:9) / 1024x768/

60Hz(4:3) / 800x600/60Hz(4:3)

60Hz

• Intel Gen 5.0 integrated graphics engine with 10 fully programmable cores

• 400-MHz core render clock at 1.05-V core voltage

• Supports iHDMI/DVI, LVDS, CRT

• Intel® Dynamic Video Memory Technology (Intel® DVMT

5.0)

• Video Capture via x1 concurrent PCI Express port

• PAVP (Protected Audio-Video Path) support for Protected

Intel® HD Audio (Video and Audio) Playback

• High performance MPEG-2 decoding

• WMV9 (VC-1) and H.264 (AVC) support

• Hardware acceleration for MPEG2 VLD/iDCT

• Microsoft DirectX*10 support

• Blu-ray* support @ 40 Mb/s

• Hardware motion compensation

• Intermediate Z in classic rendering

VRAM (not available in this model)

Item

Chipset

Memory size

Interface

USB Port

Item

USB compliance level

EHCI

Number of USB port(s)

Location

HDMI Port

Item

Compliance level

Number of HDMI port(s)

Location

USB2.0

2

3

1 left side, 2 right side

HDMI1.4a

1

Left side

Specification

Specification

Specification

Chapter 1

System Board Major Chips

Item

Core logic

VGA

LAN

USB 2.0

Super I/O controller

Bluetooth

Wireless

PCMCIA

Audio codec

Card reader

I/O Ports

Item

I/O support

AC Adapter

Item

Input rating

Maximum input AC current

Inrush current

Efficiency

Card Reader

Item

Chipset

Package

Features

Supports maximum size

Bluetooth Interface

Chipset

Data throughput

Item

Protocol

Interface

Connector type

Chapter 1

Specification

Intel® GL40 Express Chipset

Built-in Intel® GL40 Express Chipset

BCM57780

Built-in Intel® GL40 Express Chipset

N/A

Broadcom 2046/2070, Atheros 3011

Broadcom 4312/43225, Atheros HB93/HB95/HB97, Realtek

8192

N/A

Realtek ALC272X-GR

Realtek RTS5137-GR

Specification

• 1 x 2 in1 Card reader (SD/MMC)

• 3 x USB 2.0 port

• 1 x HDMI™ port support HDCP

• 1 x external CRT

• 1 x Headphone/

• 1 x MIC

• 1 x RJ-45

• 1 x DC-in jack

Specification

65W

1.5A at 100V~240V

I2t at 264V

Refer to EPA 5.0

Specification

Realtek RTS5137-GR

24 Pin QFN

2-in-1 card reader, supporting:

• Secure Digital™ (SD) Card, MultiMediaCard™ (MMC)

SD version 3.0 SDXC up to 2TB with High Speed (HS) mode

Specification

Atheros AR3011/ Broadcom BCM2070/ Broadcom BCM2046

TX 1.2Mbits/sec

RX 1.2Mbits/sec

3.0+HS

USB 2.0

SM08B-SURS-TF/JST SM06B-XSRK-ETB/SM08B-SURS-TF

23

24

System LED Indicator

System state

Item

HDD access state

Wireless state

Power button backlight

Battery state

Specification

• Blue color solid on: System on

• Blue color and amber color off: System off

• Amber color blinking: S3 state

Reflects the activities of the HDD or card reader access

Amber color if a wireless device is active

• Blue color solid on: System on

• Blue color off: System off

Charging

• Amber solid on - Battery charging with AC

• Blue color solid on - Battery full

• Amber blinking - Battery abnormal stop charge or batter in low power state

Discharging

• Amber and blinking - Battery in critical low state

• Amber color off - Discharging state

Power Specification

Off

Legacy

Mode

On

ACPI Mode

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

S3 Sleeping State

S4 Sleeping State

Power Management

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Individual devices such as the CPU and hard disk may be power managed in this state.

CPU set power down

VGA suspend

PCMCIA suspend

Audio power down

Hard Disk power down

CD-ROM power down

Super I/O low power mode

Also called Hibernate state. The system saves all system states and data onto disk prior to powering off the whole system.

Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are five menu options: Information, Main, Security, Boot, and Exit.

Follow these instructions:

•

•

To choose a menu, use the left and right arrow keys.

To choose an item, use the up and down arrow keys.

•

•

To change the value of a parameter, press F5 or F6.

Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values. Please

note that system information is subject to different models.

Chapter 2 25

Packard Bell ENTK36 BIOS

Information

The Information screen displays a summary of the computer hardware information.

Information Main Security

I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5

Boot Exit

26

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r

C h a n g e Va l u e s

S e l e c t S u b M e n u

F 9

F 1 0

S e t u p D e f a u l t

S a v e a n d E x i t

NOTE: The screen above is for your reference only. Actual values may differ according to model.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings

Parameter

CPU Type

CPU Speed

IDE0 Model Name

IDE0 Serial Number

ATAPI Model Name

System BIOS Version

VGA BIOS Version

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

UUID

Description

This field shows the CPU type and speed of the system.

This field shows the speed of the CPU.

This field shows the model name of IDE0 installed on the system.

This field displays the serial number of IDE0 installed on the system.

This field shows the model name of the Optical device installed in the system.

Displays system BIOS version.

This field displays the VGA firmware version of the system.

This field displays the serial number of this unit.

This field displays the asset tag number of the system.

This field shows product name of the system.

This field displays the manufacturer of this system.

Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software

Foundation (OSF) as part of the Distributed Computing Environment

(DCE).

Chapter 2

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot options and recovery.


I n s y d e H 2 0 S e t u p U t i l i t y R e v. 3 . 5

Boot Exit

I t e m S p e c i f i c H e l p

T h i s i s t h e h e l p f o r t h e h o u r f i e l d . Va l i d r a n g e i s f r o m 0 t o 2 3 .

I N C R E A S E / R E D U C E : F 5 / F 6 .

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 1 0



NOTE: The screen above is for your reference only. Actual values may differ.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

System Time

System Date

Total Memory

Video Memory

Quiet Boot

Network Boot

F12 Boot Menu

D2D Recovery

SATA Mode

Description

Sets the system time. The hours are displayed with 24hour format.

Sets the system date.

Displays the total memory available.

Displays the available memory for Video.

The notebook displays an illustration called the OEM screen during system boot instead of the traditional

POST screen that displays the normal diagnostic messages.

Enables, disables the system boot from LAN (remote server).

Enables, disables Boot Menu during POST.

Enables, disables D2D Recovery function. The function allows the user to restore the system to factory defaults.

Control the mode in which the SATA controller should operate.

Format/Option

Format: HH:MM:SS

(hour:minute:second)

Format MM/DD/YYYY

(month/day/year)

N/A

N/A

Option: Enabled or

Disabled


Disabled

Option: Enabled or

Disabled


Disabled

Option: AHCI Mode or IDE

Mode

Chapter 2 27

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

NOTE: System BIOS does not support Trusted Platform Module (TPM).



Boot Exit


I n s t a l l o r C h a n g e t h e p a s s w o r d a n d t h e l e n g t h o f p a s s w o r d m u s t b e l e s s t h a n e i g h t w o r d s .

28

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 1 0



The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings

Parameter

Supervisor Password Is

User Password Is

HDD Password Is

Description

Shows the setting of the supervisor password

Shows the setting of the user password.

Shows the setting of the HDD password.

Option

Clear or Set

Clear or Set

Clear, Set, or

Frozen

N/A Set Supervisor Password Press Enter to set the supervisor password. When supervisor password is set, the BIOS Setup Utility is protected from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters except the date and time.

Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup

Utility from unauthorized access. The user can enter

Setup menu only and does not have right to change the value of parameters.

Set HDD Password

Password on Boot

Enter HDD Password.

Defines whether a password is required or not in order for the computer to finish booting up. CAUTION: It may be difficult to reset the computer once the password is lost. Take care when using this function.

N/A

N/A

Disabled or

Enabled

NOTE: When prompted to enter a password, you have three tries before the system halts. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1.

Use the

↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Supervisor Password box appears:

S e t S u p e r v i s o r P a s s w o r d

C o n f i r m N e w P a s s w o r d [ ]

2.

Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press Enter. After setting the password, the computer sets the Supervisor Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on Boot parameter.

5.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1.

Use the


Set Supervisor Password box appears:


E n t e r N e w P a s s w o r d [ ]

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility.

Chapter 2 29

Changing a Password

1.

Use the


Set Supervisor Password box appears.


E n t e r N e w P a s s w o r d [ ]

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press Enter. After setting the password, the computer sets the Supervisor Password parameter to “Set”.

5.

If desired, you can enable the Password on Boot parameter.

6.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

S e t u p N o t i c e

C h a n g e s h a v e b e e n s a v e d .

[ C o n t i n u e ]

The password setting is complete after the user presses Enter.

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

S e t u p Wa r n i n g

I n v a l i d P a s s w o r d .

If the new password and confirm new password strings do not match, the screen will display the following message.

S e t u p Wa r n i n g

P a s s w o r d s d o n o t m a t c h .

R e - e n t e r p a s s w o r d .

30 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Select Boot menu to select specific devices to support boot.



Boot Exit


U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s

< F 5 > t o m o v e i t d o w n t h e l i s t , o r < F 6 > t o m o v e i t u p t h e l i s t . P r e s s

< E s c > t o e s c a p e t h e m e n u

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 1 0



Chapter 2 31

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.


I n s y d e H 2 0 S e t u p U t i l i t y R e v. 3 . 5

Boot Exit


E x i t S y s t e m S e t u p a n d s a v e y o u r c h a n g e s t o

C M O S .

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding

Changes

Load Setup Default

Discard Changes

Save Changes

Description

Exit System Setup and save your changes.

Exit utility without saving setup data.

Load default values for all setup item.

Load previous values for all setup items.

Save setup data.

F 9

F 1 0



32 Chapter 2

BIOS Flash Utilities

The BIOS flash memory update is required for the following conditions:

• New versions of system programs

•

•

New features or options

Restore a BIOS when it becomes corrupted.

Use the flash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the flash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the flash.

NOTE: Please use the AC adaptor power supply when you run the flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Follow the steps below to run the flash.

1.

Prepare a bootable diskette.

2.

Copy the flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Chapter 2 33

DOS Flash Utility

Perform the following steps to use the DOS Flash Utility:

1.

Press F2 during boot to enter the Setup Menu.

2.

Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move

USB HDD to position 1.



Boot Exit


U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s

< F 5 > t o m o v e i t d o w n t h e l i s t , o r < F 6 > t o m o v e i t u p t h e l i s t . P r e s s

< E s c > t o e s c a p e t h e m e n u

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r


S e l e c t

3.

Execute the XEWXX100.BAT batch file to update BIOS.

The flash process begins as shown.

S u b M e n u

F 9

F 1 0



34 Chapter 2

4.

In flash BIOS, the message Please do not remove AC Power Source displays.

NOTE: If the AC power is not connected, the following message displays.

Plug in the AC power to continue.

5.

Flash is complete when the message Flash programming complete displays.

Chapter 2 35

WinFlash Utility

Perform the following steps to use the WinFlash Utility:

1.

Double-click the WinFlash executable.

2.

Click OK to begin the update. A progress screen displays.

36 Chapter 2

Remove HDD/BIOS Password Utilities

This section provides you with details about removing HDD/BIOS password:

Remove HDD Password:

If you key in the wrong HDD password three times, an error is generated.

To reset the HDD password, perform the following steps:

1.

After the error is displayed, select the Enter Unlock Password option on the screen.

2.

An Encode key is generated for unlocking utilities. Note down this key.

3.

Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD

[Encode code] with the code noted in the previous step, as follows:

UnlockHD 76943488

4.

The command generates a password which can be used for unlocking the HDD.

Password: 46548274

5.

Key in the password from the previous step to unlock the HDD as shown.

Chapter 2 37

Removing BIOS Passwords:

To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the

RTCRST# point.

38

Cleaning BIOS Passwords

To clean the User or Supervisor passwords, perform the following steps:

1.

From a DOS prompt, execute clnpwd.exe

2.

Press 1 or 2 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.

Chapter 2

Using Boot Sequence Selector

The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot

Sequence Selector, perform the following steps:

1.

Enter into DOS.

2.

Execute BS.exe to display the usage screen.

3.

Select the desired boot sequence by entering the corresponding sequence. For example, enter BS 2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.

Chapter 2 39

Using DMITools

The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management.

When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system (Windows, etc.).

To update the DMI Pool, perform the following steps:

1.

Boot into DOS.

2.

Execute dmitools. The following messages report to screen to confirm completion:

• dmitools /r ==> Read dmi string from bios

•

•

•

• dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters) dmitools /wp xxxx ==> Write product name to eeprom (max. 16 characters) dmitools /ws xxxx ==> Write serial number to eeprom (max. 22 characters) dmitools /wu xxxx ==> Write uuid to eeprom

• dmitools /wa xxxx ==> Write asset tag to eeprom (max. 32 characters)

The following examples show the commands and the corresponding output information.

Read DMI Information from Memory

Input: dmitools /r

Output:

Manufacturer (Type1, Offset04h): Packard Bell

Product Name (Type1, Offset05h): ENTK36

Serial Number (Type1, Offset07h): 01234567890123456789

UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Write Manufacturer Name to EEPROM

Input: dmitools /wm Packard Bell

Write Product Name to EEPROM

Input: dmitools /wp New95

Write Serial Number to EEPROM (Create UUID from Intel WFM20.pdf)

Input: dmitools /ws 01234567890123456789

Write UUID to EEPROM

Input: dmitools /wu

Write Asset Tag to EEPROM

Input: dmitools /wa Acer Asstag

NOTE: When using Write options, restart the system to make the new DMI data effective.

40 Chapter 2

Creating a USB Flash Crisis Disk

1.

Plug in the USB flash disk.

2.

Select the Fast Format option and click Start. Then click Next.

3.

Click Format and then Exit to complete the operation.

Chapter 2 41

42

4.

Copy the PAWF5x64.fd file to the USB flash disk root directory.

NOTE: Do not place any other *.fd files to the USB flash disk root directory.

Using the crisis disk

1.

Plug in the USB Flash Disk without AC plug.

Chapter 2

Chapter 3

Machine Disassembly and Replacement

IMPORTANT: The outside housing and color may vary from the mass produced model.

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

•

•

Flat screwdriver

Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3 43

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

44 Chapter 3

Disassembly Process

IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD

Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced.

The disassembly process is divided into the following stages:

• External module disassembly

•

•

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.

Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Main Screw List

M2.5*8

M2*3

M2.5*5

M1.98*3

M2.5*6

M3*3

Main unit disassembly

LCD module disassembly

Screw

19

17

16

4

2

4

Quantity Part Number

86.R4F02.002

86.R4F02.004

86.R4F02.001

86.R4F02.008

86.R4F02.003

86.R4F02.005

Chapter 3 45

External Module Disassembly Process

IMPORTANT: The outside housing and color may vary from the mass produced model.

External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the keyboard, you must first remove the switch board.

Turn off system and peripherals power

Disconnect power and signal cables from system

Remove

Battery

Remove

SD Dummy Card

Remove

Lower Logic

Door

Remove

ODD

Remove

Keyboard

46

Screw List

Step

ODD Module

ODD Bracket

Lower Logic Door

WLAN Module

HDD Carrier

Remove

DIMMs

M 2.5*8

M2*3

M2.5*8

M2*3

M3*3

Screw

Remove

WLAN

Remove

HDD

Remove

RTC Battery

1

2

2

1

4

Quantity Part No.

86.R4F02.002

86.R4F02.004

86.R4F02.002

86.R4F02.004

86.R4F02.005

Chapter 3

Removing the Battery Pack

1. Turn computer over. Slide the battery lock in the direction shown.

2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).

2

1

NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the battery and follow local regulations for disposal.

Chapter 3 47

Removing the SD Dummy Card

1. Push the SD dummy card all the way in to eject it.

2. Pull it out from the slot.

48 Chapter 3

Removing the Keyboard

NOTE: The color of the upper cover may vary depending on model.

1. Unlock the six (6) keyboard locks.

2. Pry up the center of the keyboard and rotate it upward away from the upper cover.

3. Turn the keyboard over on to the touchpad area to expose the FPC connector.

Chapter 3 49

4. Open the locking latch and disconnect the FPC from the mainboard.

5. Lift the keyboard clear of the upper cover.

50 Chapter 3

Removing the ODD Module

1. See “Removing the Battery Pack” on page 47.

2. Remove the one (1) screw securing the ODD module.

Step

ODD Module M2.5*8

Size

3. Pull the ODD module out from the chassis.

1

Quantity Screw Type

Chapter 3 51

4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the ODD module.

Step

ODD Bracket M2*3

Size

2

Quantity

5. Remove the ODD bezel by prying the top edge away and clear of the module.

Screw Type

52 Chapter 3

Removing the Logic Lower Door

1. Remove two (2) screws from the logic lower door.

Step

Logic Lower Door M2.5*8

Size

2

2. Lift the door beginning from the inner edge as shown.


3. Lift the door clear of the device, exposing the HDD, DIMM, and WLAN modules.

Chapter 3 53

Removing the DIMM Module

1. See “Removing the Logic Lower Door” on page 53.

2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.

3. Remove the DIMM module.

4. Repeat steps 2 and 3 for the second DIMM module if present.

54 Chapter 3

Removing the WLAN Module


2. Disconnect the antenna cables from the WLAN module.

NOTE: Cable placement is Black to the MAIN terminal and White to the AUX terminal.

3. Move the antenna away and remove the one (1) screw to release the WLAN module.

Step

WLAN Module M2*3

Size

1


Chapter 3 55

4. Detach the WLAN module from the WLAN socket.

56 Chapter 3

Removing the HDD Module


2. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface.

3. Lift the HDD module clear of the HDD bay.

NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.

Chapter 3 57

4. Remove the four (4) screws (two each side) securing the HDD to the carrier.

Step

HDD Carrier M3*3

Size

5. Remove the HDD from the carrier.

4


58 Chapter 3

Removing the RTC Battery


2. Using plastic tweezers, lift the RTC battery from mainboard connector.

Chapter 3 59

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Remove

Power Board

Remove External

Modules before proceeding

Remove

Speaker Module

Remove

Upper Cover

Remove

Touchpad FFC

Remove

Mainboard

Remove

ODD Connector

Board

Remove

USB Board

Remove

Bluetooth Module

Remove

Thermal Module

Remove

LCD Module

Screw List

Step

Lower Cover

Upper Cover

Speaker

Power Board

USB Board

Mainboard

Thermal Module

LCD Module

Remove

CPU

Remove

DC-IN Assembly

Screw

M2.5*8

M2*3

M2.5*5

M2*3

M2*3

M2*3

M2.5*5

M1.98*3

M2.5*8

1

4

2

1

4

4

11

4

7


86.R4F02.002

86.R4F02.004

86.R4F02.001

86.R4F02.004

86.R4F02.004

86.R4F02.004

86.R4F02.001

86.R4F02.008

86.R4F02.002

60 Chapter 3

Removing the Upper Cover

1. See “External Module Disassembly Process” on page 46.

2. Turn the computer over. Remove the ten (10) screws on the lower cover and four (4) screws from the battery bay.

Step

Lower Cover

Size

M2.5*8

(red callout)

M2*3

(green callout)

10

Quantity

4

Screw Type

Chapter 3 61

3. Turn the computer over and disconnect the following three (3) cables from the mainboard.

B

A

4. Unlock and disconnect the power board FFC (A).

C

62 Chapter 3

5. Disconnect the speaker cable (B).

6. Unlock and disconnect the touchpad FFC (C).

NOTE: Avoid pulling on cables directly to prevent damage to the connectors.

Chapter 3 63

7. Remove the eight (8) screws from the upper cover as shown.

Step

Upper Cover M2.5*5

Size

8


8. Starting at the bottom right side of the cover, pry apart the upper and lower covers as shown. Work along the front edge of the casing to the left as shown, then lift the upper cover clear of the lower cover.

64 Chapter 3

Removing the Speaker Module

1. See “Removing the Upper Cover” on page 61.

2. Locate the speaker module on the upper cover as shown.

3. Remove the speaker module cable from the cable guides.

4. Remove two (2) screws securing the speaker to the upper cover.

Step

Upper Cover M2*3

Size

2


Chapter 3 65

5. Lift the speaker module clear of the device.

66 Chapter 3

Removing the Power Board

NOTE: The power board may vary depending your model.


2. Locate the power board on the upper cover as shown.

3. Remove one (1) screw from the power board.

Step

Power Board M2*3

Size

1


4. Turn the upper cover over and remove the power board cable from the upper cover.

Chapter 3 67

5. Lift the power board from the upper cover and pull the FFC cable through the opening.

68 Chapter 3

Removing the Touchpad FFC

IMPORTANT: The touchpad board cannot be removed individually. To replace the touchpad board, replace the entire upper cover.


2. Lift the FFC to detach the adhesive securing the cable to the upper cover.

3. Release the FFC locking latch and disconnect the touchpad FFC from the connector.

Chapter 3 69

Removing the USB Board


2. Unlock the mainboard to USB cable connector.

3. Lift the FFC to detach the adhesive securing the cable to the lower cover.

70 Chapter 3

4. Remove one (1) screw from the USB board.

Step

USB Board M2*3

Size

5. Lift the USB board clear of the lower cover.

1


Chapter 3 71

Removing the Bluetooth Module


2. Pry the Bluetooth board from the adhesive.

3. Disconnect the mainboard to Bluetooth cable.

4. Lift the Bluetooth cable from the cable guides.

72 Chapter 3

Removing the ODD Connector Board


2. Unlock and disconnect the ODD FFC from the mainboard.

3. Lift the ODD connector board from the lower cover.

Chapter 3 73

Removing the Mainboard


2. Disconnect the microphone cable from the mainboard.

3. Disconnect the LVDS cable from the mainboard.

4. Remove the LVDS cable and the DC-IN cable from the cable guide.

74 Chapter 3

5. Remove the four (4) securing screws from the mainboard.

Step

Mainboard M2.5*5

Size

4

Quantity

6. To prevent damage, lay the LCD panel flat and cover the panel as shown.

Screw Type

Chapter 3 75

7. Carefully turn the mainboard over and place it on a clean, dust-free surface.

CAUTION: Do not use excessive force when turning the mainboard over as it is still connected to the chassis by the power cable.

8. Disconnect the power cable.

9. Remove the adhesive tape from the Bluetooth cable.

76 Chapter 3

10. Disconnect the Bluetooth cable from mainboard.

Chapter 3 77

Removing the Thermal Module


2. Disconnect the fan cable.

3. Remove the four (4) securing screws (in reverse numerical order from screw 4 to 1) from the thermal module.

2 3

4 1

Step

Thermal Module

Size

M1.98*3 (red callouts)

4

4. Carefully lift the thermal module clear of the mainboard.

Quantity

.

Screw Type

78 Chapter 3

Removing the CPU

IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed.

1. See “Removing the Thermal Module” on page 78.

2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° counter-clockwise as shown.

3. Lift the CPU clear of the socket as shown.

NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image. Please detach the Circuit board and follow local regulations for disposal.

Chapter 3 79

Removing the LCD Assembly

1. See “Removing the Mainboard” on page 74.

2. Remove the adhesive tape securing the antennas to the lower cover.

3. Free the microphone cable from the cable guides as shown.

4. Free the black and white antenna cables from the cable guides as shown

.

80 Chapter 3

5. Continue removing the white antenna cable from the cable guides.

6. Continue removing the black antenna cable from the cable guides.

7. Remove four (4) screws from the LCD assembly.

Step

LCD Assembly M2.5*8

Size

4


Chapter 3 81

8. Remove the LCD assembly from the lower cover.

82 Chapter 3

Removing the DC-IN Assembly

1. See “Removing the LCD Assembly” on page 80.

2. Lift the DC-IN cable from the lower cover.

3. Lift the DC-IN assembly from the lower cover.

Chapter 3 83

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Remove LCD

Module from Main

Unit before proceeding

Remove

LCD Bezel

Remove

Inverter Board

(LCD Only)

Remove

LCD/LED Panel

Remove

Camera Module

Remove

LCD Brackets

Screw List

Step

LCD Bezel

Inverter Board

(LCD Only)

LCD/LED Panel

LCD Brackets

Screw

M2.5*6

M2.5*5

M2.5*5

M2*3

Remove

LVDS Cable

Remove

Antennas

4

6

2

1


86.R4F02.003

86.R4F02.001

86.R4F02.001

86.R4F02.004

Remove

Microphone

Cable

84 Chapter 3

Removing the LCD Bezel

1. See “Removing the LCD Bezel” on page 85.

2. Remove the two bezel screw caps and screws.

Step

LCD Bezel M2.5*6

Size

2


3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the side toward the top of the bezel, prying the covers apart. Continue along the top edge and down the other side to remove the bezel.

NOTE: If necessary, use a pry to lift up the outside edges of the bezel.

Chapter 3 85

Removing the Camera Module


2. Locate the camera module at the top of the LCD module and disconnect the camera cable.

3. Remove the camera from the LCD cover.

86 Chapter 3

Removing the Inverter Board


2. Remove the adhesive tape securing the inverter board cable to the LCD cover.

3. Remove one (1) screw from the inverter board.

Step

Inverter Board M2.5*5

Size

1

Quantity

4. Disconnect the inverter board cable going to the LCD panel.

Screw Type

Chapter 3 87

5. Disconnect the inverter board cable going to the LVDS cable.

6. Lift the inverter board from the LCD cover.

88 Chapter 3

Removing the LCD/LED Panel


2. Remove the four (4) securing screws from the LCD/LED panel.

Step

LCD/LED Panel M2.5*5

Size

3. Remove the cable from the cable guide.

4


4. Lift the LCD/LED panel clear of the module.

Chapter 3 89

Removing the LCD Brackets

1. See “Removing the LCD/LED Panel” on page 89.

2. Remove the six (6) securing screws (three on each side) from the LCD brackets.

Step

LCD Brackets M2*3

Size

6

Quantity

3. Remove the LCD brackets by pulling away from the LCD panel.

Screw Type

90 Chapter 3

Removing the LVDS cable


2. Remove the LVDS cable from the back of the panel.

LCD LED

3. Peel back the mylar securing the LVDS cable.

LCD LED

4. Disconnect the LVDS cable and remove it from the panel.

LCD LED

Chapter 3 91

Removing the Microphone Cable


2. Remove the adhesive securing the microphone cable and antenna.

3. Peel back the foil tabs and remove the microphone cable from the cable channel.

4. Lift the microphone set clear of the panel.

92 Chapter 3

5. Lift the microphone set clear of the panel.

Chapter 3 93

Removing the Antennas


2. Peel back the foil tabs securing the antenna to the LCD cover.

3. Remove the cable from the cable guides.

4. Using a flat plastic tool, pry the antenna assembly clear of the device.

94 Chapter 3

5. Peel back the foil tabs securing the antenna to the LCD cover.

6. Remove the white antenna from the cable guides.

7. Using a flat plastic tool, pry the antenna assembly clear of the device.

Chapter 3 95

LCD Module Reassembly Procedure

Replacing the Antennas

1. Adhere the white antenna assembly to the LCD cover.

2. Run the cable along the cable guides.

3. Fold over the foil tabs to secure the cable in place.

96 Chapter 3

4. Adhere the black antenna assembly on the LCD cover.

5. Run the cable along the cable channel.

6. Fold over the foil tabs to secure the cable in place.

Chapter 3 97

Replacing the Microphone Cable

1. Place the microphone set in the panel.

2. Run the cable along the cable channel.

IMPORTANT: Ensure that the cable runs between the callouts to avoid trapping when the panel is replaced in the

LCD module.

3. Fold over the foil tabs and continue running the microphone cable along the cable channel indicated between the red callouts.

98 Chapter 3

4. Replace the adhesive tape securing the microphone cable and the antenna together.

Chapter 3 99

Replacing the LVDS Cable

5. Place the LVDS cable onto the back of the panel.

LCD LED

6. Connect the LVDS cable to the panel.

LCD LED

7. Replace the mylar to secure the LVDS cable.

LCD LED

100 Chapter 3

Replacing the LCD Brackets

1. Replace the LCD brackets to the LCD panel.

2. Replace the six (6) securing screws (three on each side) to the LCD panel brackets.

Step

LCD Brackets M2*3

Size

6


Chapter 3 101

Replacing the LCD/LED Panel

1. Place the LCD panel in the LCD cover.

2. Run the cable along the guide in the LCD cover as shown.

3. Replace the four (4) securing screws to the LCD panel.

102

Step

LCD/LED Panel M2.5*5

Size

4


Chapter 3

Removing the Inverter Board

1. Connect the inverter board cable going to the LVDS cable.

2. Connect the inverter board cable going to the LCD panel.

3. Place the inverter board onto the LCD cover and replace one (1) screw from the inverter board.

Step

Inverter Board M2.5*5

Size

1


Chapter 3 103

4. Replace the adhesive tape securing the inverter board cable to the LCD cover.

104 Chapter 3

Replacing the Camera Module

1. Place the camera module in the LCD cover.

2. Connect the camera cable.

Chapter 3 105

Replacing the LCD Bezel

1. Replace the bezel and press down until there are no gaps between the bezel and the LCD cover.

IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel.

2. Replace the two (2) screws and screw caps.

106

Step

LCD Bezel M2.5*6

Size

2


Chapter 3

Main Module Reassembly Procedure

Replacing the DC-IN Assembly

1. Place the DC-IN assembly into the lower cover.

2. Place the DC-IN cable into the lower cover as shown.

Chapter 3 107

Replacing the LCD Assembly

1. Place the LCD assembly on the lower cover.

2. Replace four (4) screws to secure the LCD assembly.

Step

LCD Assembly M2.5*8

Size

4

Quantity

3. Place the black antenna cable into the cable guides.

Screw Type

108 Chapter 3

4. Place the white antenna cable into the cable guides.

5. Continue replacing the black and white antenna cables into the cable guides as shown

.

6. Place the microphone cable into the cable guides as shown.

Chapter 3 109

7. Replace the adhesive tape to secure the antennas to the lower cover.

110 Chapter 3

Replacing the CPU

IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket.

1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator.

2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.

Chapter 3 111

Replacing the Thermal Module

IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal module.

The following thermal grease/pads are approved for use:

CPU grease:

•

•

Nano N302

Honey well PCM45F-SP

CPU chock or CPU mosfet:

• Laird T-flex340

• Eapus XR-HL

1. Remove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol or other approved cleaning agent.

2. Apply a small amount of thermal grease to the center of the CPU—there is no need to spread the grease manually, the force used during the installation of the thermal module is sufficient.

3. Align the screw holes on the thermal module and mainboard then replace the module. Keep the module as level as possible to spread the thermal grease evenly.

4. Replace the four (4) securing screws (in numerical order from screw 1 to screw 4) to secure the thermal module in place.

2 3

4 1

112

Step

Thermal Module

Size

M1.98*3 (red callouts)

4

Quantity

.

Screw Type

Chapter 3

5. Connect the fan cable.

Chapter 3 113

Replacing the Mainboard

1. Connect the Bluetooth to mainboard cable.

2. Apply the adhesive tape to secure the Bluetooth cable.

3. Place the mainboard on a clean, dust-free surface. Connect the power cable.

114 Chapter 3

4. Place the mainboard in the chassis, left edge first to line up the I/O ports.

NOTE: Ensure the I/O ports are positioned correctly through the casing.

5. Replace the four (4) securing screws to the mainboard.

Step

Mainboard M2.5*5

Size

4


Chapter 3 115

6. Place the LVDS cable and the DC-IN cable into the cable guide.

7. Connect the LVDS cable to the mainboard.

8. Connect the microphone cable to the mainboard.

116 Chapter 3

Replacing the ODD Connector Board

1. Place the ODD connector board into the lower cover using the board pin.

2. Connect the ODD FFC to the mainboard and lock the connector.

Chapter 3 117

Replacing the Bluetooth Board

1. Place the Bluetooth cable into the cable guides.

2. Connect the Bluetooth cable to the Bluetooth module.

3. Place the Bluetooth board onto the adhesive.

118 Chapter 3

Replacing the USB Board

1. Place the USB board in the chassis.

2. Secure the one (1) screw on the USB board.

Step

USB Board M2*3

Size

3. Adhere the FFC to the lower cover.

1


Chapter 3 119

4. Connect the USB cable to the mainboard and lock the connector.

120 Chapter 3

Replacing the Touchpad FFC

1. Connect the touchpad FFC to the connector and lock the FFC locking latch.

2. Gently press on the FFC to adhere the cable to the upper cover

Chapter 3 121

Replacing the Power Board

NOTE: The power board may vary depending your model.

1. Pass the cable through the upper cover as shown. Turn the upper cover over and gently press down on the

FFC to secure it to the upper cover.

2. Place the power board onto the upper cover.

3. Replace one (1) screw to secure the power board.

122

Step

Power Board M2*3

Size

1


Chapter 3

Replacing the Speaker Module

1. Place the speaker module onto the upper cover.

2. Replace two (2) screws to secure the speaker to the upper cover.

Step

Upper Cover M2*3

Size

2

Quantity

3. Place the speaker module cable into the cable guides as shown.

Screw Type

Chapter 3 123

Replacing the Upper Cover

1. Place the upper cover on the lower cover as shown.

124 Chapter 3

2. Connect the following three (3) cables to the mainboard.

B

A

3. Connect and lock the power board FFC (A).

C

Chapter 3 125

4. Connect the speaker cable (B).

5. Connect and lock the touchpad FFC (C).

126 Chapter 3

6. Replace the eight (8) screws to secure the upper cover as shown.

Step

Upper Cover M2.5*5

Size

8


7. Turn the computer over. Replace the ten (10) screws on the lower cover and four (4) screws in the battery bay.

Step

Lower Cover

Size

M2.5*8

(red callout)

M2*3

(green callout)

10

Quantity

4

Screw Type

Chapter 3 127

Replacing the RTC Battery

1. Place the RTC battery into the mainboard connector.

128 Chapter 3

Replacing the HDD Module

1. Place the HDD in the HDD carrier.

2. Replace the four (4) screws (two each side) to secure the carrier.

Step

HDD Carrier M3*3

Size

4

Quantity

3. Insert the HDD module, as indicated and lower it into place.

Screw Type

Chapter 3 129

4. Slide the HDD module in the direction of the arrow to connect the interface.

130 Chapter 3

Replacing the WLAN Module

1. Insert the WLAN Module into the WLAN socket.

2. Replace the one (1) screw to secure the module.

Step

WLAN Module M2*3

Size

1

3. Connect the two (2) antenna cables to the module.


NOTE: The black cable connects to the upper terminal (MAIN) and the white cable to the lower terminal

(MAIN).

Chapter 3 131

Replacing the DIMM Modules

1. Insert the DIMM module in place.

2. Press down to lock the DIMM module in place.

3. Repeat steps for the second DIMM module if present.

132 Chapter 3

Replacing the Lower Logic Door

1. Replace the lower logic door by first lining up the bottom edge and lowering the door into place.

2. Replace two (2) screws to secure the lower logic door.

Step

Logic Lower Door M2.5*8

Size

2


Chapter 3 133

Replacing the ODD Module

1. Press the bezel into the tray, bottom edge first, to secure it to the ODD module.

2. Place the bracket on the ODD module.

3. Secure the ODD bracket with the two (2) screws.

134

Step

ODD Bracket M2*3

Size

2


Chapter 3

4. Push the ODD module into the ODD bay until it is flush with the casing.

5. Replace the one (1) screw to secure the module.

Step

ODD Module M2.5*8

Size

1


Chapter 3 135

Replacing the Keyboard

1. Place the keyboard face down on the palm rest.

2. Connect the keyboard FPC to the mainboard and close the locking latch to secure the FPC in place.

3. Replace the keyboard by first lining up the bottom edge. Press down firmly to lock.

136 Chapter 3

Replacing the SD Dummy Card

1. Insert the SD dummy card into the slot as shown.

2. Push until the card clicks into place and is flush with the casing.

Chapter 3 137

Replacing the Battery

1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2).

2

1

2. Slide the battery lock in the direction shown to secure the battery in place.

138 Chapter 3

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power On Issue

No Display Issue

LCD Failure

Internal Keyboard Failure

TouchPad Failure

Internal Speaker Failure

ODD Failure

WLAN Failure

Thermal Unit Failure

Other Functions Failure

Intermittent Failures

Undermined Failures

Go To

Page 140

Page 141

Page 143

Page 143

Page 144

Page 144

Page 147

Page 150

Page 150

Page 151

Page 152

Page 152

4.

If the Issue is still not resolved, see “Online Support Information” on page 195.

Chapter 4 139

Power On Issue

If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Computer Shutsdown Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem.

1.

Check the power cable is properly connected to the computer and the electrical outlet.

2.

Remove any extension cables between the computer and the outlet.

3.

Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet.

4.

Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page

150) and fan airways are free of obstructions.

5.

Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point.

6.

Remove any recently installed software.

7.


140 Chapter 4

No Display Issue

If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

No POST or Video

If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.

1.

Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures.

2.

Make sure the computer has power by checking at least one of the following occurs:

• Fans start up

• Status LEDs light up

If there is no power, see “Power On Issue” on page 140.

3.

Drain any stored power by removing the power cable and battery and holding down the power button for

10 seconds. Reconnect the power and reboot the computer.

4.

Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model).

If the POST or video appears on the external display, see “LCD Failure” on page 143.

5.

Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer.

If the computer boots correctly, add the devices one by one until the failure point is discovered.

6.

Reseat the memory modules.

7.

Remove the drives (see “Disassembly Process” on page 45).

8.


Chapter 4 141

Abnormal Video Display

If video displays abnormally, perform the following actions one at a time to correct the problem.

1.

Reboot the computer.

2.

If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and

should be replaced. See “Disassembly Process” on page 45.

3.

If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD

is faulty and should be replaced. See “Disassembly Process” on page 45.

4.

Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.

NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.

If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See

“Disassembly Process” on page 45.

5.

Check the display resolution is correctly configured: a.

Minimize or close all Windows. b.

If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application. c.

If desktop display resolution is not normal, right-click on the desktop and select

Personalize

´ Display Settings. d.

Click and drag the Resolution slider to the desired resolution. e.

Click Apply and check the display. Readjust if necessary.

6.

Roll back the video driver to the previous version if updated.

7.

Remove and reinstall the video driver.

8.

Check the Device Manager to determine that:

• The device is properly installed. There are no red Xs or yellow exclamation marks.

•

•

There are no device conflicts.

No hardware is listed under Other Devices.

9.


10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.

11. If the Issue is still not resolved, see “Online Support Information” on page 195.

Random Loss of BIOS Settings

If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem.

1.

If the computer is more than one year old, replace the CMOS battery.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices.

If the BIOS settings are still lost, replace the cables.

4.

If HDD information is missing from the BIOS, the drive may be defective and should be replaced.

5.

Replace the Motherboard.

6.


142 Chapter 4

LCD Failure

If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

Built-In Keyboard Failure

If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Chapter 4 143

TouchPad Failure

If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:


If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

144 Chapter 4

Sound Problems

If sound problems are experienced, perform the following actions one at a time to correct the problem.

1.

Reboot the computer.

2.

Navigate to Start

´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that:

•

•

•

•

The device is properly installed.

There are no red Xs or yellow exclamation marks.



3.

Roll back the audio driver to the previous version, if updated recently.

4.

Remove and reinstall the audio driver.

5.

Ensure that all volume controls are set mid range: a.

Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.

b.

Click Mixer to verify that other audio applications are set to 50 and not muted.

6.


´ Control Panel´ Hardware and Sound´ Sound. Ensure that Speakers are selected as the default audio device (green check mark).

NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices

(clear by default).

7.

Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers.

8.

Remove and recently installed hardware or software.

9.

Restore system and file settings from a known good date using System Restore.

If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

10. Reinstall the Operating System.


Microphone Problems

If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

1.

Check that the microphone is enabled. Navigate to Start

´ Control Panel´ Hardware and Sound´

Sound and select the Recording tab.

2.

Right-click on the Recording tab and select Show Disabled Devices (clear by default).

3.

The microphone appears on the Recording tab.

4.

Right-click on the microphone and select Enable.

5.

Select the microphone then click Properties. Select the Levels tab.

6.

Increase the volume to the maximum setting and click OK.

7.

Test the microphone hardware: a.

Select the microphone and click Configure.

b.

Select Set up microphone.

c.

Select the microphone type from the list and click Next.

d.

Follow the onscreen prompts to complete the test.

8.


Chapter 4 145

HDD Not Operating Correctly

If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.

1.

Disconnect all external devices.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

Run the Windows Vista Startup Repair Utility: a.

insert the Windows Vista Operating System DVD in the ODD and restart the computer. b.

When prompted, press any key to start to the operating system DVD. c.

The Install Windows screen displays. Click Next. d.

Select Repair your computer. e.

The System Recovery Options screen displays. Click Next. f.

Select the appropriate operating system, and click Next.

NOTE: Click Load Drivers if controller drives are required. g.

Select Startup Repair. h.

Startup Repair attempts to locate and resolve issues with the computer.

i.

When complete, click Finish.

If an issue is discovered, follow the onscreen information to resolve the problem.

4.

Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.

5.

Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that

CD/DVD drive is set as the first boot device on the Boot menu.

6.

Ensure all cables and jumpers on the HDD and ODD are set correctly.

7.

Remove any recently added hardware and associated software.

8.

Run the Windows Disk Defragmenter. For more information see Windows Help and Support.

9.

Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see

Windows Help and Support.

10. Restore system and file settings from a known good date using System Restore.


11. Replace the HDD. See “Disassembly Process” on page 45.

146 Chapter 4

ODD Failure

If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

ODD Not Operating Correctly

If the ODD exhibits any of the following symptoms it may be faulty:

• Audio CDs do not play when loaded

•

•

DVDs do not play when loaded

Blank discs do not burn correctly

•

•

DVD or CD play breaks up or jumps

Optical drive not found or not active:

• Not shown in My Computer or the BIOS setup

• LED does not flash when the computer starts up

•

•

• The tray does not eject

Access failure screen displays

The ODD is noisy

Perform the following general solutions one at a time to correct the problem.

1.

Reboot the computer and retry the operation.

2.

Try an alternate disc.

3.


´ Computer. Check that the ODD device is displayed in the Devices with Removable

Storage panel.

4.

Navigate to Start ´ Control Panel´ System and Maintenance´ System´ Device Manager.

Chapter 4 147

148 a.

Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable.

b.

Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable.

c.

Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.

d.

Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.

e.

If the exclamation marker is not removed from the item in the lists, try removing any recently installed software and retrying the operation.

Discs Do Not Play

If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem.

1.

Check that the disc is correctly seated in the drive tray and that the label on the disc is visible.

2.

Check that the media is clean and scratch free.

3.

Try an alternate disc in the drive.

4.

Ensure that AutoPlay is enabled: a.


´ Control Panel´ Hardware and Sound´ AutoPlay.

b.

Select Use AutoPlay for all media and devices.

c.

In the Audio CD and DVD Movie fields, select the desired player from the drop down menu.

5.

Check that the Regional Code is correct for the selected media:

IMPORTANT:Region can only be changed a limited number of times. After Changes remaining reaches zero, the region cannot be changed even Windows is reinstalled or the drive is moved to another computer.

a.


´ Control Panel´ System and Maintenance´ System´ Device Manager.

b.

Double-click DVD/CD-ROM drives. c.

Right-click DVD drive and click Properties, then click the DVD Region tab.

d.

Select the region suitable for the media inserted in the drive.

Discs Do Not Burn Properly

If discs can not be burned, perform the following actions one at a time to correct the problem.

1.

Ensure that the default drive is record enabled: a.


´ Computer and right-click the writable ODD icon. Click Properties.

b.

Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list. c.

Click OK.

2.

Ensure that the software used for burning discs is the factory default. If using different software, refer to the software's user manual.

Playback is Choppy

If playback is choppy or jumps, perform the following actions one at a time to correct the problem.

1.

Check that system resources are not running low: a.

Try closing some applications.

b.

Reboot and try the operation again.

2.

Check that the ODD controller transfer mode is set to DMA: a.


´ Control Panel´ System and Maintenance´ System´ Device Manager.

Chapter 4

b.

Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. c.

Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. d.

Repeat for the other ATA Devices shown if applicable.

Drive Not Detected

If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.

1.

Restart the computer and press F2 to enter the BIOS Utility.

2.

Check that the drive is detected in the ATAPI Model Name field on the Information page.

NOTE: Check that the entry is identical to one of the ODDs specified in “Hardware Specifications and

Configurations” on page 14.

3.

Turn off the power and remove the cover to inspect the connections to the ODD. See “Disassembly

Process” on page 45.

a.

Check for broken connectors on the drive, motherboard, and cables. b.

Check for bent or broken pins on the drive, motherboard, and cable connections. c.

Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced.

4.

Reseat the drive ensuring and all cables are connected correctly.

5.

Replace the ODD. See “Disassembly Process” on page 45.

Drive Read Failure

If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the problem.

1.

Remove and clean the failed disc.

2.

Retry reading the CD or DVD. d.

Test the drive using other discs.

e.

Play a DVD movie f.

Listen to a music CD

If the ODD works properly with alternate discs, the original disc is probably defective and should be replaced.

3.

Turn off the power and remove the cover to inspect the connections to the ODD. See “Disassembly

Process” on page 45.

a.

Check for broken connectors on the drive, motherboard, and cables. b.

Check for bent or broken pins on the drive, motherboard, and cable connections. c.

Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced.

4.

Replace the ODD. See “Disassembly Process” on page 45.

Chapter 4 149

Wireless Function Failure

If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

Thermal Unit Failure

If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

150 Chapter 4

External Mouse Failure

If an external Mouse fails, perform the following actions one at a time to correct the problem.

1.

Try an alternative mouse.

2.

If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

3.

If the mouse uses a USB connection, try an alternate USB port.

4.

Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.

5.

Restart the computer.

6.

Remove any recently added hardware and associated software.

7.

Remove any recently added software and reboot.

8.

Restore system and file settings from a known good date using System Restore.


9.

Run the Event Viewer to check the events log for errors. For more information see Windows Help and

Support.

10. Roll back the mouse driver to the previous version if updated recently.

11. Remove and reinstall the mouse driver.

12. Check the Device Manager to determine that:

• The device is properly installed. There are no red Xs or yellow exclamation marks.

•

•




Other Failures

If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or

Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective

FRUs:

1.

Check Drive whether is OK.

2.

Check Test Fixture is ok.

3.

Swap M/B to Try.

Chapter 4 151

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On

Issue” on page 140.):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

• Non-Acer devices

• Printer, mouse, and other external devices

• Battery pack

• Hard disk drive

• DIMM

• CD-ROM/Diskette drive Module

• PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

• System board

• LCD assembly

152 Chapter 4

Post Codes

SEC

PEI

DXE

BDS

SMM

S3

ASL

These tables describe the POST codes and descriptions during the POST.

Post Code Range

PostBDS

Reserved

Phase POST Code Range

0x01 - 0x0F

0x70 - 0x9F

0x40 - 0x6F

0x10 - 0x3F

0xA0 - 0xBF

0xC0 - 0xCF

0x51 – 0x55

0xE1 – 0xE4

0xF9 – 0xFE

0xD8 – 0xE0

0xE5 – 0xF8

SEC Phase POST Code Table

Functionality Name (Include\

PostCode.h)

SEC_SYSTEM_POWER_ON

Phase

SEC

Post

Code

1

SEC_BEFORE_MICROCODE_PATCH

SEC_AFTER_MICROCODE_PATCH

SEC_SETUP_CAR_OK

SEC_GO_TO_SECSTARTUP

SEC_GO_TO_PEICORE

SEC

SEC

SEC

SEC

SEC

2

3

7

9

0A

Description

CPU power on and switch to

Protected mode

Patching CPU microcode

Setup Cache as RAM

Cache as RAM test

Setup BIOS ROM cache

Enter Boot Firmware Volume

PEI Phase POST Code Table:


PostCode.h)

PEI_SIO_INIT

PEI_CPU_REG_INIT

PEI_CPU_AP_INIT

PEI_CPU_HT_RESET

PEI_PCIE_MMIO_INIT

PEI_NB_REG_INIT

PEI_SB_REG_INIT

PEI_PCIE_TRAINING

PEI_TPM_INIT

PEI_SMBUS_INIT

PEI_PROGRAM_CLOCK_GEN

PEI_MEMORY_INIT

PEI_MEMORY_INIT_FOR_CRISIS

PEI_MEMORY_INSTALL

PEI_SWITCH_STACK

Phase

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

7A

7E

7F

80

82

76

77

78

79

72

73

74

75

Post

Code

70

71

Description

Super I/O Initialization

CPU Early Initialization

Multi-processor Early Initial

HyperTransport Initialization

PCIE MMIO BAR Initialization

North Bridge Early Initialization

South Bridge Early Initialization

PCIE Training

TPM Initialization

SMBUS Early Initialization

Clock Generator Initialization

Memory Initial for Normal boot.

Memory Initial for Crisis Recovery

Simple Memory test

Start to use Memory

Chapter 4 153

154


PostCode.h)

PEI_MEMORY_CALLBACK

Phase

PEI_ENTER_RECOVERY_MODE

PEI_RECOVERY_MEDIA_FOUND

PEI

PEI

PEI

PEI_RECOVERY_MEDIA_NOT_FOUND PEI

PEI_RECOVERY_LOAD_FILE_DONE PEI

PEI_RECOVERY_START_FLASH PEI

PEI

PEI

PEI

89

8A

8B

84

85

86

87

88

Post

Code

83

Description

Set cache for physical memory

Recovery device Initialization

Found Recovery image

Recovery image not found

Load Recovery Image completed

Start Flash BIOS with Recovery image

Loading BIOS image to RAM

Loading DXE core

Enter DXE core

PEI_ENTER_DXEIPL

PEI_FINDING_DXE_CORE

PEI_GO_TO_DXE_CORE

DXE Phase POST Code Table:


PostCode.h)

DXE_NB_INIT

DXE_SB_INIT

DXE_IDENTIFY_FLASH_DEVICE

DXE_FTW_INIT

DXE_VARIABLE_INIT

DXE_VARIABLE_INIT_FAIL

DXE_MTC_INIT

DXE_CPU_INIT

DXE_MP_CPU_INIT

DXE_SMBUS_INIT

DXE_SMART_TIMER_INIT

DXE_PCRTC_INIT

DXE_RELOCATE_SMBASE

DXE_FIRST_SMI

DXE_BEFORE_CSM16_INIT

DXE_AFTER_CSM16_INIT

DXE

DXE

DXE

DXE

DXE

DXE

DXE

Phase PostCode

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

45

48

49

4A

4B

4C

4D

4E

4F

DXE

50

51

52

56

57

59

5A

5B

Description

North bridge Middle initialization

South Bridge Middle initialization

Identify Flash device

Fault Tolerant Write verification

Variable Service initialization

Fail to initial Variable Service

MTC Initial

CPU Middle Initialization

Multi-processor

MiddleInitialization

SMBUS Driver Initialization

8259 Initialization

RTC Initialization

Relocate SMM BASE

SMI test

Legacy BIOS Initialization

Legacy interrupt function

Initialization

ACPI Table Initialization DXE_LOAD_ACPI_TABLE

BDS Phase POST Code Table:


PostCode.h)

BDS_ENTER_BDS

BDS_INSTALL_HOTKEY

BDS_PCI_ENUMERATION_START

BDS_BEFORE_PCIIO_INSTALL

BDS_PCI_ENUMERATION_END

BDS_CONNECT_CONSOLE_IN

BDS_CONNECT_CONSOLE_OUT

Phase

BDS

BDS

BDS

BDS

BDS

BDS

BDS

13

14

15

16

Post

Code

10

11

17

Description

Enter BDS entry

Install Hotkey service

PCI enumeration

PCI resource assign complete

PCI enumeration complete

Keyboard Controller, Keyboard and Mouse initialization

Video device initialization

Chapter 4


PostCode.h)

BDS_CONNECT_STD_ERR

BDS_CONNECT_USB_HC

BDS_CONNECT_USB_BUS

BDS_CONNECT_USB_DEVICE

BDS_NO_CONSOLE_ACTION

BDS_DISPLAY_LOGO_SYSTEM_INFO

BDS_START_IDE_CONTROLLER

BDS_START_SATA_CONTROLLER

BDS_START_ISA_ACPI_CONTROLLER

BDS_START_ISA_BUS

BDS_START_ISA_FDD

BDS_START_ISA_SEIRAL

BDS_START_IDE_BUS

BDS_START_AHCI_BUS

BDS_CONNECT_LEGACY_ROM

BDS_ENUMERATE_ALL_BOOT_OPTION

BDS_END_OF_BOOT_SELECTION

BDS_ENTER_SETUP

BDS_ENTER_BOOT_MANAGER

BDS_BOOT_DEVICE_SELECT

BDS_EFI64_SHADOW_ALL_LEGACY_RO

M

BDS_ACPI_S3SAVE BDS

Phase

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

21

22

23

24

1D

1E

1F

20

Post

Code

18

19

1A

1B

1C

29

2A

2B

2C

25

26

27

28

Description

Error report device initialization

USB host controller initialization

USB BUS driver initialization

USB device driver initialization

Console device initial fail

Display logo or system information

IDE controller initialization

SATA controller initialization

SIO controller initialization

ISA BUS driver initialization

Floppy device initialization

Serial device initialization

IDE device initialization

AHCI device initialization

Dispatch option ROMs

Get boot device information

End of boot selection

Enter Setup Menu

Enter Boot manager

Try to boot system to OS

Shadow Misc Option ROM

2D

BDS_READY_TO_BOOT_EVENT

BDS_GO_LEGACY_BOOT

BDS_GO_UEFI_BOOT

BDS_LEGACY16_PREPARE_TO_BOOT

BDS_LEGACY_BOOT_EVENT

BDS

BDS

BDS

BDS

BDS

BDS

BDS

2E

2F

30

31

33

34

35

Save S3 resume required data in

RAM

Last Chipset initial before boot to

OS

Start to boot Legacy OS

Start to boot UEFI OS

Prepare to Boot to Legacy OS

Last Chipset initial before boot to

Legacy OS.

Ready to Boot Legacy OS.

Fast Recovery Start Flash.

BDS_ENTER_LEGACY_16_BOOT

BDS_RECOVERY_START_FLASH

PostBDS POST Code Table


PostCode.h)

POST_BDS_NO_BOOT_DEVICE

POST_BDS_START_IMAGE

POST_BDS_ENTER_INT19

POST_BDS_JUMP_BOOT_SECTOR

Phase

Post

Code

POST_BDS F9

POST_BDS FB

POST_BDS FD

POST_BDS FE

Description

No Boot Device

UEFI Boot Start Image

Legacy 16 boot entry

Try to Boot with INT 19

Chapter 4 155

156

S3 Functions POST Code Table

Functionality Name (Include\ PostCode.h)

POST_BDS_NO_BOOT_DEVICE

POST_BDS_START_IMAGE

POST_BDS_ENTER_INT19

POST_BDS_JUMP_BOOT_SECTOR

ACPI Functions POST Code Table

Phase

POST_BDS

POST_BDS

POST_BDS

POST_BDS

Post

Code

F9

FB

FD

FE

Description

No Boot Device

UEFI Boot Start Image

Legacy 16 boot entry

Try to Boot with INT 19

Functionality Name (Include\ PostCode.h)

ASL_ENTER_S1

ASL_ENTER_S3

ASL_ENTER_S4

ASL_ENTER_S5

ASL_WAKEUP_S1

ASL_WAKEUP_S3

ASL_WAKEUP_S4

SMM Functions POST Code Table


PostCode.h)

SMM_IDENTIFY_FLASH_DEVICE

SMM_SMM_PLATFORM_INIT

SMM_ACPI_ENABLE_START

SMM_ACPI_ENABLE_END

SMM_S1_SLEEP_CALLBACK




SMM_ACPI_DISABLE_START

SMM_ACPI_DISABLE_END

Phase

SMM

SMM

SMM

SMM

SMM

SMM

SMM

SMM

SMM

SMM

Phase

ASL

ASL

ASL

ASL

ASL

ASL

ASL

53

54

55

E1

E3

E4

Post

Code

0xA0

0xA2

0xA6

0xA7

0xA1

0xA3

0xA4

0xA5

0xA8

0xA9

Post

Code

51

Description

Prepare to enter S1

Prepare to enter S3

Prepare to enter S4

Prepare to enter S5

System wakeup from S1



Description

Identify Flash device in SMM

SMM service initial

OS call ACPI enable function

ACPI enable function complete

Enter S1

Enter S3

Enter S4

Enter S5

OS call ACPI disable function

ACPI disable function complete

InsydeH2ODDT Debugger POST Code Table

Functionality Name

(Include\ PostCode.h)

Used by Insyde debugger









PostCode

0x0D

0xD0

0xD1

0xD2

0xD3

0xD4

0xD5

0xD6

0xD7

Description

Waiting for device connect

Waiting for device connect

InsydeH2ODDT Ready

EHCI not found

Debug port connect low speed device

DDT Cable become low speed device

DDT Cable Transmission Error (Get descriptor fail)

DDT Cable Transmission Error (Set Debug mode fail)

DDT Cable Transmission Error (Set address fail)

Chapter 4

Chapter 5

Jumper and Connector Locations

Top View

JSPK1

JLVDS1

JLED1

LED5/LED6

LED3/LED4

Item

JLVDS1

JSPK1

JSPK2

JLED1

JMIC2

JKB1

JODD1

Description

LED/CCFL panel connector

Left speaker connector

(Reserved Only)

Power board(FFC) connector

Internal MIC connector

Keyboard connector

ODD board(FFC) connector

Item

JTP1

JUSB2

SW3/SW4

LED5/LED6

LED3/LED4

JCR1

Description

Touch pad(FFC) connector

USB board(FFC) connector

Left button/right button

Power state indicator

Battery charging indicator

Card reader connector

JMIC2

JSPK2

JKB1

JODD1

JTP1

JUSB2

SW4

SW3

Chapter 5 157

Bottom View

PJP2

PJP1

U23

U11

JFAN1

JCPU1

JBATT1

JMINI1

JHDD1

JBT1

ITEM

PJP2

PJP1

JDIMM1 /

JDIMM2

JCRT1

JRJ45

JHDMI1

JUSB1

JMIC1

JHP1

JDIMM1/JDIMM2

DESCRIPTION

Battery connector

DC-IN jack

DDR3 Memory socket

External CRT connector

RJ45 LAN

HDMI connector

USB connector

External microphone connector

External SPDIF connector

ITEM

JBT1

JHDD1

JMINI1

DESCRIPTION

Bluetooth connector

SATA HDD connector

WLAN connector

JBATT1

JCPU1

JFAN1

U23

U11

RTC Battery

CPU socket

Connect to FAN

MCH

ICH9

JCRT1

JRJ45

JHDMI1

JUSB1

JMIC1

JHP1

158 Chapter 5

Power Board

LED1

SW1

LED4

U1

LED2

LED3

ITEM

LED1

LED2

LED3

TO MB FFC

DESCRIPTION

ON/OFF LED

HDD LED

Wireless LED

ITEM

LED4

SW1

U1

DESCRIPTION

ON/OFF LED

ON/OFF Button

Hall Sensor

Chapter 5 159

USB/B Board

JUSB2

TO MB FFC

JUSB1

ODD Board

Item

JUSB1/JUSB2 USB connector

Description

JODD2

TO MB FFC

Item

JODD2

Description

ODD connector

160 Chapter 5

Clearing Password Check and BIOS Recovery

This section provides you with the standard operating procedures of clearing password and BIOS recovery for the Packard Bell ENTK36. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

Clearing Password Check

Steps for Clearing BIOS Password Check

If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps:

1. Power Off the system, and remove HDD, AC and Battery from the machine.

2. Disconnect the RTC Battery cable and locate the RTCRST# jumper.

3. Use an electric conductivity tool to short the two points of the HW Gap.

4. Plug in AC, keeping the HW Gap shorted. Press Power Button until BIOS POST is finished, then remove the tool from the HW Gap.

5. Restart the system. Press F2 key to enter BIOS Setup menu.

6. If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again.

NOTE: These steps are only for clearing BIOS Password (Supervisor Password and User Password).

Clear CMOS Jumper

Chapter 5

Item

RTCRST#

Description

Clear CMOS Jumper

161

BIOS Recovery by Crisis Disk

BIOS Recovery Boot Block:

BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous

BIOS flashing process failed.

BIOS Recovery Hotkey:

The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot

Block.

Steps for BIOS Recovery from USB Storage:

Before doing this, prepare the Crisis USB key. The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS.

Follow the steps below:

1. Format the USB storage disk using the Fast Format option.

2. Save ROM file (file name: NEW70x64.fd) to the root directory of USB storage. Make sure that there is no other

BIOS file saved in the same directory.

3. Plug USB storage into USB port.

4. Press Fn + ESC button then plug in AC power.

The Power button flashes once.

5. Press Power button to initiate system CRISIS mode.

When CRISIS is complete, the system auto restarts with a workable BIOS.

6. Update the latest version BIOS for this machine by regular BIOS flashing process.

162 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Packard Bell ENTK36. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service

Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 163

NV51M Exploded Diagrams

Main Assembly

4

5

1

2

3

7

8

9

6

164

3

4

5

No.

1

Description

Upper Cover

Thermal Fan

Thermal Module

Mainboard

DC-IN Assembly

Acer Part No.

60.BQ502.001

23.R4G02.001

60.R4G02.001

MB.R4G02.001

50.R4F02.004

7

8

No.

6

9

Description

Lower Logic Door

USB Board

ODD Board

Lower Cover

Acer Part No.

42.R4F02.001

55.R4F02.002

55.R4F02.003

60.R4F02.002

Chapter 6

Upper Assembly

5

1

2

3

4

2

3

No.

1

4

Description

Powerboard

Touchpad FFC

Upper Cover

Speaker

Acer Part No.

55.R4F02.001

50.R4F02.003

60.BQ502.001

23.R4F02.003

Chapter 6 165

LCD Assembly

1

2

8

9

5

6

3

4

7

No.

1

2

Description

LCD Bracket (Left)

Camera

LCD Bezel

LCD Panel

LCD Bracket (Right)

LVDS Cable

Antenna (Main)

Antenna (Aux)

Inverter Board

LCD Cover

Acer Part No.

33.R4F02.003

57.R4F02.001

60.WSG02.003

LK.1560D.013

33.R4F02.003

50.R4F02.007

50.R4F02.005

50.R4F02.006

19.R4F02.001

60.WSG02.001

6

7

8

9

3

4

5

166 Chapter 6

LED Assembly

1

2

6

7

4

5

2

3

No.

1

8

Description

LED Bracket (Left)

Camera

LED Bezel

LED Panel

LED Bracket (Right)

LVDS Cable

Antenna (Main)

Antenna (Aux)

LED Cover

Acer Part No.

33.R4F02.004

57.R4F02.001

60.BQ502.004

LK.15606.009

33.R4F02.004

50.R4F02.009

50.R4F02.005

50.R4F02.006

60.BQ502.003

7

8

3

4

5

6

Chapter 6 167

FRU List

Category

ADAPTER

BATTERY

BOARD

Description Acer Part No.

ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW

ADP-65JH DB A, LV5 LED LF

ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW

ADP-65VH BA, LV5, LOW PROFILE LED LF

ADAPTER LITE-ON 65W 19V 1.7X5.5X11

YELLOW PA-1650-22AC LV5 LED LF

ADAPTER LITE-ON 65W 19V 1.7X5.5X11

YELLOW PA-1650-69AW, LV5, LOW PROFILE

LED LF

ADAPTER HIPRO 65W 19V 1.7X5.5X11 YELLOW

HP-A0652R3B 1LF, LV5 LED LF

ADAPTER CHICONY POWER 65W 19V

1.7X5.5X11 YELLOW CPA09-A065N1, LV5, LOW

PROFILE LED LF

AP.06501.026

AP.06501.033

AP.06503.024

AP.06503.029

AP.0650A.012

AP.0650A.017

BATTERY SANYO AS10D LI-ION 3S2P SANYO 6

CELL 4400MAH MAIN COMMON ID:AS10D31

BATTERY SONY AS10D LI-ION 3S2P SONY 6

CELL 4400MAH MAIN COMMON ID:AS10D41

BATTERY PANASONIC AS10D LI-ION 3S2P

PANASONIC 6 CELL 4400MAH MAIN COMMON

ID:AS10D51

BATTERY SAMSUNG AS10D LI-ION 3S2P

SAMSUNG 6 CELL 4400MAH MAIN COMMON

ID:AS10D61

BATTERY SIMPLO AS10D LI-ION 3S2P

PANASONIC 6 CELL 4400MAH MAIN COMMON

ID:AS10D71

BATTERY SIMPLO AS10D LI-ION 3S2P

SAMSUNG 6 CELL 4400MAH MAIN COMMON

ID:AS10D

BT.00603.111

BT.00604.049

BT.00605.062

BT.00606.008

BT.00607.125

BT.00607.127

BH.21100.008

FOXCONN BLUETOOTH BRM 2046 BT3.0

(T60H928.33) F/W:861

POWER BOARD-UMA 55.R4F02.001

USB BOARD-UMA

ODD BOARD-UMA

55.R4F02.002

55.R4F02.003

168 Chapter 6

CABLE

Category Description

LITEON WIRELESS LAN BROADCOM 43225

2X2 BGN

LITEON WIRELESS LAN ATHERIS HB97 2X2

BGN (HM) WN6603AH

FOXCONN WIRELESS LAN ATHEROS HB97

2X2 BGN (HM)

LITEON WIRELESS LAN REALTEK 8192SE BGN

WN6603LH(2X2 BGN)

FOXCONN WIRELSS LAN ATHEROS HB95BG

(HM) T77H121.10

Acer Part No.

NI.23600.081

NI.23600.073

NI.23600.072

NI.23600.065

NI.23600.077

BLUE TOOTH CABLE-8PIN 50.R4F02.001

TP FFC 50.R4F02.003

DC-IN CABLE-65W

POWER CORD US 3 PIN

POWER CORD EU 3 PIN

POWER CORD AUS 3 PIN

POWER CORD UK 3 PIN

POWER CORD CHINA 3 PIN

POWER CORD SWISS 3 PIN

POWER CORD ITALIAN 3 PIN

POWER CORD DENMARK 3 PIN

POWER CORD JP 3 PIN

POWER CORD SOUTH AFRICA 3 PIN

POWER CORD KOREA 3 PIN

POWER CORD ISRAEL 3 PIN

POWER CORD INDIA 3 PIN

POWER CORD TWN 3 PIN

POWER CORD ARGENTINA 3 PIN

POWER CORD 3 PIN BRAZIL

50.R4F02.004

27.TAVV5.001

27.TAVV5.002

27.TAVV5.003

27.TAVV5.004

27.TAVV5.005

27.TAVV5.006

27.TAVV5.007

27.TAVV5.008

27.TAVV5.009

27.TAVV5.010

27.TAVV5.011

27.TAVV5.012

27.TAVV5.013

27.TAVV5.014

27.APV02.001

27.SAD02.001

Chapter 6 169


CASE/COVER/BRACKET ASSEMBLY

UPPER CASE ASSY, INCL.TP - UMA - BLACK

UPPER CASE ASSY, INCL.TP - UMA - RED

Acer Part No.

60.BQ502.001

60.BQ702.003

LOWER CASE-UMA 60.R4F02.002

170

UNILOAD DOOR-UMA

HDD CARRIER-UMA

42.R4F02.001

33.R4F02.001

CPU/PROCESSOR

HDD/HARD DISK DRIVE

CPU INTEL CELERON 900 PGA 2.2G 1M 800

35W

CPU INTEL CELERON T3500 PGA 2.1G 1M 800

35W

CPU INTEL PENTIUM DUAL-CORE T4500 2.3G

1M 800

KC.N0001.900

KC.35001.CMT

KC.45001.DTP

HDD SEAGATE 2.5" 5400RPM 160GB

ST9160314AS,9HH13C-189, SEAGATE(NEW

PCB) SATA 8MB LF F/W:0001SDM1

HDD HGST 2.5" 5400RPM 160GB

HTS545016B9A300 PANTHER B SATA LF F/

W:C60F DISK IMBALANCE CRITERIA = 0.014G-

CM

HDD WD 2.5" 5400RPM 160GB WD1600BEVT-

22A23T0 , WD, ML320S SATA 8MB LF F/

W:01.01A01

HDD TOSHIBA 2.5" 5400RPM 250GB

MK2565GSX, CAPRICORN BS, 320G/P SATA

8MB LF F/W:GJ002J




CM


ST9320310AS,9RN132-188, CAMERON 320G/P

SATA 8MB LF F/W:0001SDM1

KH.16001.045

KH.16007.026

KH.16008.027

KH.25004.005

KH.25007.016

KH.32001.019

Chapter 6

Category

KEYBOARD

Description




CM

HDD WD 2.5" 5400RPM 320GB WD3200BPVT-

22ZEST0, ML320S, 4K DRIVE SATA 8MB LF F/W:

01.01A01


ST9500325AS,9HH134-189, WYATT WITH NEW

PCB SATA 8MB LF F/W:0001SDM1




CM

HDD TOSHIBA 2.5" 5400RPM 640GB

MK6465GSX,CAPRICORN BS,320G/P SATA

8MB LF F/W:GJ002J

Acer Part No.

KH.32007.008

KH.32008.022

KH.50001.017

KH.50007.010

KH.64004.001

Keyboard GATEWAY AC7T_G10B AC7T Internal

17 Standard 103KS Black US International Texture


17 Standard 103KS Black Greek Texture


17 Standard 103KS Black Arabic Texture


17 Standard 103KS Black Chinese Texture


17 Standard 103KS Black Russian Texture


17 Standard 103KS Black US International w/

Hebrew Texture


17 Standard 103KS Black Thailand Texture


17 Standard 104KS Black UK Texture


17 Standard 104KS Black German Texture


17 Standard 104KS Black Swiss/G Texture


17 Standard 104KS Black Belgium Texture


17 Standard 104KS Black Danish Texture


17 Standard 104KS Black Italian Texture


17 Standard 104KS Black French Texture


17 Standard 104KS Black Hungarian Texture

KB.I170G.197

KB.I170G.181

KB.I170G.172

KB.I170G.176

KB.I170G.189

KB.I170G.198

KB.I170G.194

KB.I170G.196

KB.I170G.180

KB.I170G.193

KB.I170G.173

KB.I170G.177

KB.I170G.183

KB.I170G.179

KB.I170G.182

Chapter 6 171

172

Category

DVD RW DRIVE

Description


17 Standard 104KS Black Norwegian Texture


17 Standard 104KS Black Portuguese Texture


17 Standard 104KS Black Spanish Texture


17 Standard 104KS Black US w/ Canadian French

Texture


17 Standard 104KS Black Turkish Texture


17 Standard 104KS Black Sweden Texture


17 Standard 104KS Black FR/Arabic Texture


17 Standard 104KS Black Nordic Texture


17 Standard 104KS Black SLO/CRO Texture


17 Standard 104KS Black CZ/SK Texture


17 Standard 104KS Black Brazilian Portuguese

Texture


17 Standard 107KS Black Japanese Texture

Acer Part No.

KB.I170G.187

KB.I170G.188

KB.I170G.191

KB.I170G.199

KB.I170G.195

KB.I170G.192

KB.I170G.178

KB.I170G.186

KB.I170G.190

KB.I170G.175

KB.I170G.174

KB.I170G.184

ODD SUPER-MULTI DRIVE MODULE

ODD PLDS SUPER-MULTI DRIVE 12.7MM TRAY

DL 8X DS-8A5SH LF+HF W/O BEZEL SATA

WITH TI + ROHM SOLUTION (HF + WINDOWS

7)

ODD SONY SUPER-MULTI DRIVE 12.7MM TRAY

DL 8X AD-7585H LF W/O BEZEL SATA (HF +

WINDOWS 7)

ODD HLDS SUPER-MULTI DRIVE 12.7MM TRAY

DL 8X GT32N (R5-2) LF W/O BEZEL SATA WITH

RENESAS SOLUTION + PCC LD (HF +

WINDOWS 7)

ODD BRACKET

6M.WSS02.003

KU.0080F.014

KU.0080E.027

KU.0080D.055

33.R4F02.002

ODD BEZEL-SM 42.R4F02.002

Chapter 6

LCD


ASSY LCD MODULE 15.6"W WXGA GLARE W/

ANTENNA*2, CCD 1.3M, BLACK - PB

Acer Part No.

6M.BQA02.001

LCD COVER IMR-BLACK PB 60.BQ502.002

LCD BEZEL FOR W/CMOS PB 60.BQ502.004

ANTENNA WLAN-MAIN

ANTENNA WLAN-AUX

50.R4F02.005

50.R4F02.006

LCD CABLE FOR W/CMOS 50.R4F02.007

LCD BRACKET R&L 33.R4F02.003

CAMERA 1.3M

57.R4F02.001

INVERTER 19.R4F02.001

CCFL LCD CMO 15.6"W WXGA GLARE N156B3-

L0B LF 200NIT 10MS 500:1 (LOW COST)

CCFL LCD LPL 15.6"W WXGA GLARE

LP156WH1-TLC1 LF 220NIT 16MS 400:1

LK.1560D.013

LK.15608.013

Chapter 6 173

174

LCD



ANTENNA*2, CCD 1.3M, RED - PB

Acer Part No.

6M.BQL02.001

LCD COVER IMR-RED PB 60.BQ702.001


ANTENNA WLAN-MAIN

ANTENNA WLAN-AUX

50.R4F02.005

50.R4F02.006



CAMERA 1.3M

57.R4F02.001






LK.1560D.013

LK.15608.013

Chapter 6

LCD



ANTENNA*2, CCD 1.3M, BLACK - GTW

Acer Part No.

6M.WSS02.001

LCD COVER IMR-BLACK GW 60.WSG02.001

LCD BEZEL FOR W/CMOS GW 60.WSG02.003

ANTENNA WLAN-MAIN

ANTENNA WLAN-AUX

50.R4F02.005

50.R4F02.006



CAMERA 1.3M

57.R4F02.001






LK.1560D.013

LK.15608.013

Chapter 6 175

176

LCD

Category Description Acer Part No.

ASSY LED LCD MODULE 15.6"W WXGA GLARE

W/ANTENNA*2, CCD 1.3M, BLACK - PB

6M.BQA02.002

LED LCD COVER IMR-BLACK PB 60.BQ502.003


ANTENNA WLAN-MAIN

ANTENNA WLAN-AUX

LED CABLE FOR W/CMOS

50.R4F02.005

50.R4F02.006

50.R4F02.009

LED BRACKET R&L

CAMERA 1.3M

33.R4F02.004

57.R4F02.001

Chapter 6

LCD


LED LCD SAMSUNG 15.6"W WXGA GLARE

LTN156AT02-A04 LF 220NIT 8MS 500:1

LED LCD BOE 15.6"W WXGA GLARE

HT156WXB-500 LF 220NIT 8MS 500:1

LED LCD AUO 15.6"W WXGA GLARE B156XW02

V2 LF 200NIT 8MS 500:1 (POWER SAVING)

LED LCD CMO 15.6"W WXGA GLARE N156B6-

L0B LF 220NIT 8MS 650:1

LED LCD CPT 15.6"W WXGA GLARE

CLAA156WB11A LF 220NIT 8MS 600:1

Acer Part No.

LK.15606.009

LK.1560E.004

LK.15605.010

LK.1560D.010

LK.1560A.004


W/ANTENNA*2, CCD 1.3M, RED - PB

6M.BQL02.002

LED LCD COVER IMR-RED PB 60.BQ702.002


ANTENNA WLAN-MAIN

ANTENNA WLAN-AUX


50.R4F02.005

50.R4F02.006

50.R4F02.009

LED BRACKET R&L 33.R4F02.004

Chapter 6 177

178

LCD

Category

CAMERA 1.3M

Description Acer Part No.

57.R4F02.001


LTN156AT02-A04 LF 220NIT 8MS 500:1


HT156WXB-500 LF 220NIT 8MS 500:1




L0B LF 220NIT 8MS 650:1



LK.15606.009

LK.1560E.004

LK.15605.010

LK.1560D.010

LK.1560A.004


W/ANTENNA*2, CCD 1.3M, BLACK - GTW

6M.WSS02.002

LED LCD COVER IMR-BLACK GW

LCD BEZEL FOR W/CMOS GW

60.WSG02.002

60.WSG02.003

ANTENNA WLAN-MAIN

ANTENNA WLAN-AUX


50.R4F02.005

50.R4F02.006

50.R4F02.009

Chapter 6

Category

MAINBOARD

Description

LED BRACKET R&L

Acer Part No.

33.R4F02.004

CAMERA 1.3M

57.R4F02.001


LTN156AT02-A04 LF 220NIT 8MS 500:1


HT156WXB-500 LF 220NIT 8MS 500:1




L0B LF 220NIT 8MS 650:1



LK.15606.009

LK.1560E.004

LK.15605.010

LK.1560D.010

LK.1560A.004

MAINBOARD AS5336 INTEL GL40 V1.0 LF MB.R4G02.001

MEMORY

Chapter 6

MEMORY HYNIX SO-DIMM DDRIII 1333 1GB

HMT112S6TFR8C-H9 LF 128*8 0.055UM

MEMORY ELPIDA SO-DIMM DDRIII 1333 1GB

EBJ10UE8BDS0-DJ-F LF 128*8 0.065UM

MEMORY KINGSTON SO-DIMM DDRIII 1333

1GB ACR128X64D3S1333C9 LF 128*8 0.065UM

MEMORY SAMSUNG SO-DIMM DDRIII 1333

1GB M471B2873FHS-CH9 LF 128*8 46NM


EBJ21UE8BFU0-DJ-F LF 128*8 0.065UM

MEMORY MICRON SO-DIMM DDRIII 1333 2GB

MT8JSF25664HZ-1G4D1 LF 256*8 0.055UM


HMT125S6TFR8C-H9 LF 128*8 0.055UM


HMT325S6BFR8C-H9 LF 256*8 46NM


2GB M471B5673FH0-CH9 LF 128*8 46NM


2GB M471B5773CHS-CH9 LF 256*8 46NM

MEMORY KINGSTON SO-DIMM DDRIII 1333

2GB ACR256X64D3S1333C9 LF 128*8 0.065UM


EBJ21UE8BDS0-DJ-F LF 128*8 0.065UM

KN.1GB0G.026

KN.1GB09.015

KN.1GB07.004

KN.1GB0B.035

KN.2GB09.009

KN.2GB04.017

KN.2GB0G.016

KN.2GB0G.018

KN.2GB0B.023

KN.2GB0B.026

KN.2GB07.004

KN.2GB09.007

179

180

Category

HEATSINK

Description

THERMAL MODULE-UMA W/O FAN

FAN-UMA

SPEAKER

MIC SET-UMA

SPEAKER L

MISCELLANEOUS

LCD SCREW PAD

Acer Part No.

60.R4G02.001

23.R4G02.001

23.R4F02.002

23.R4F02.003

47.R4F02.001

Chapter 6

Screw List


SCREW 2.5D 5L K 5.5D ZK NL + CR3

SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL

SCREW 2.5D 6L K 5.5D NI NL

SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL

SCREW 3.0D 3.0L K 4.9D NI

SCREW 2.5D 3.2L K 6D NI

SCREW 2.0D 3L K 3.5D ZK NL

SCREW ASSY CPU THERMAL

Acer Part No.

86.R4F02.001

86.R4F02.002

86.R4F02.003

86.R4F02.004

86.R4F02.005

86.R4F02.006

86.R4F02.007

86.R4F02.008

Chapter 6 181

Appendix A

Model Definition and Configuration

ENTK36

Model

ENTK36 -

902G16Mnkk

Country

Chile

Acer Part No

LX.BQA08.001

EMEA

RO

ENTK36 -

902G16Mnkk

ENTK36 -

902G25Mnkk

ENTK36 -

902G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

904G25Mnkk

ENTK36 -

904G32Mnkk

Nordic

Chile

Czech

Czech

France

Nordic

WW

WW

LX.BQA02.009

EMEA

LX.BQA0C.001

EMEA

LX.BQA02.002

EMEA

LX.BQA02.003

EMEA

LX.BQA02.001

EMEA

LX.BQA02.008

EMEA

S2.BQA02.003

WW

S2.BQA02.002

WW

Description

ENTK36-902G16Mnkk EM

W7ST32EMBSCL3 UMACkk_34

1*2G/160/6L2.2/2R/

CB_bgn_1.3C_AUk_ES31

EASYNOTE_TK36-AV-001CL

ENTK36-902G16Mnkk

W7HP64BTND1 UMACkk_34

1*2G/160/6L2.2/2R/

CB_bgn_1.3C_AUk_ENU3

EASYNOTE_TK36-AV-313NCD

ENTK36-902G25Mnkk LINPUS

MBCL3 UMACkk_34 1*2G/250/

6L2.2/2R/

CB_bgn_1.3C_AUk_XS11

EASYNOTE_F4036-AV-003CL

ENTK36-902G32Mnkk

W7HP64BSCZ2 UMACkk_34

1*2G/320_5.4k_4k/6L2.2/2R/

CB_bgn_1.3C_AUk_SK11

EASYNOTE_TK36-BV-112CZ

ENTK36-903G32Mnkk


2G+1G/320_5.4k_4k/6L2.2/2R/



ENTK36-903G32Mnkk

W7HP64BSFR1 UMACkk_34

2G+1G/320/6L2.2/2R/

CB_bgn_1.3C_AUk_FR51

EASYNOTE_TK36-AU-001FR

ENTK36-903G32Mnkk

W7HP64BTND1 UMACkk_34

2G+1G/320/6L2.2/2R/

CB_bgn_1.3C_AUk_ENU3

EASYNOTE_TK36-AV-331NC

ENTK36-904G25Mnkk

W7HP64BSWW2 UMACkk_34

2*2G/250/BT/6L2.2/2R/

CB_bgn_1.3C_AUk_EN11

ENTK36-904G32Mnkk


2*2G/320/BT/6L2.2/2R/


Appendix A 182

183

Model

ENTK36 -

T352G50Mnkk

Country

Czech

Acer Part No

LX.BQA02.004

EMEA

RO

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G32Mnkk

ENTK36 -

T353G32Mnkk

Spain

Spain

Italy

ENTK36 -

T354G25Mnkk

WW

ENTK36 -

T354G32Mnkk

WW

LX.BQA02.007

LX.BQA02.012

LX.BQA02.010

S2.BQA02.004

S2.BQA02.001

EMEA

EMEA

EMEA

WW

WW

ENTK36 -

T354G50Mnkk

Czech LX.BQA02.006

EMEA

ENTK37 -

902G32Mnrr

ENTK37 -

903G32Mnrr

Belgium

Czech

Czech

Nordic

LX.BQA02.011

LX.BQA02.005

LX.BQL02.001

LX.BQL02.003

EMEA

EMEA

EMEA

EMEA

Description

ENTK36-T352G50Mnkk


1*2G/500_L/6L2.2/2R/



ENTK36-T353G25Mnkk

W7HP64BTBE1 UMACkk_34

2G+1G/250/6L2.2/2R/

CB_bgn_1.3C_AUk_ENT1

EASYNOTE_TK36-AV-005BE

ENTK36-T353G25Mnkk

W7HP64BTES1 UMACkk_34

2G+1G/250/6L2.2/2R/

CB_bgn_1.3C_AUk_ESA2

EASYNOTE_TK36-AV-001SP

ENTK36-T353G25Mnkk

W7HP64BSES1 UMACkk_34

2G+1G/250/6L2.2/2R/

CB_bgn_1.3C_AUk_ES31

EASYNOTE_TK36-AU-350SP

ENTK36-T353G32Mnkk


2G+1G/320_5.4k_4k/6L2.2/2R/



ENTK36-T353G32Mnkk

W7HP64BSIT1 UMACkk_34

2G+1G/320/6L2.2/2R/

CB_bgn_1.3C_AUk_ITB1

EASYNOTE_TK36-AV-001IT

ENTK36-T354G25Mnkk


2*2G/250/BT/6L2.2/2R/


ENTK36-T354G32Mnkk


2*2G/320/BT/6L2.2/2R/


ENTK36-T354G50Mnkk


2*2G/500_L/6L2.2/2R/



ENTK37-902G32Mnrr

W7HP64BSCZ2 UMACrr_34 1*2G/

320_5.4k_4k/6L2.2/2R/

CB_bgn_1.3C_AUr_SK11


ENTK37-903G32Mnrr

W7HP64BTND1 UMACrr_34

2G+1G/320/6L2.2/2R/

CB_bgn_1.3C_AUr_ENU3

EASYNOTE_TK37-AV-331NC

Appendix A

Model

ENTK37 -

904G32Mnrr

ENTK37 -

T353G32Mnrr

ENTK37 -

T354G50Mnrr

Model

ENTK36 -

902G16Mnkk

ENTK36 -

902G16Mnkk

ENTK36 -

902G25Mnkk

ENTK36 -

902G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

904G25Mnkk

ENTK36 -

904G32Mnkk

ENTK36 -

T352G50Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G32Mnkk

ENTK36 -

T353G32Mnkk

ENTK36 -

T354G25Mnkk

ENTK36 -

T354G32Mnkk

ENTK36 -

T354G50Mnkk

Country

WW

Czech

WW

Country

Chile

Nordic

Chile

Czech

Czech

France

Nordic

WW

WW

Czech

Belgium

Spain

Spain

Czech

Italy

WW

WW

Czech

Acer Part No

S2.BQL02.001

LX.BQL02.002

S2.BQL02.002

Acer Part No

LX.BQA08.001

LX.BQA02.009

LX.BQA0C.001

LX.BQA02.002

LX.BQA02.003

LX.BQA02.001

LX.BQA02.008

S2.BQA02.003

S2.BQA02.002

LX.BQA02.004

LX.BQA02.011

LX.BQA02.007

LX.BQA02.012

LX.BQA02.005

LX.BQA02.010

S2.BQA02.004

S2.BQA02.001

LX.BQA02.006

WW

EMEA

WW

RO

CPU

CM900

CM900

CM900

CM900

CM900

CM900

CM900

CM900

CM900

CMT3500

CMT3500

CMT3500

CMT3500

CMT3500

CMT3500

CMT3500

CMT3500

CMT3500

Description

ENTK37-904G32Mnrr

W7HP64BSWW2 UMACrr_34

2*2G/320/BT/6L2.2/2R/

CB_bgn_1.3C_AUr_EN11

ENTK37-T353G32Mnrr

W7HP64BSCZ2 UMACrr_34

2G+1G/320_5.4k_4k/6L2.2/2R/

CB_bgn_1.3C_AUr_SK11


ENTK37-T354G50Mnrr

W7HP64BSWW2 UMACrr_34

2*2G/500_L/BT/6L2.2/2R/

CB_bgn_1.3C_AUr_EN11

Memory 1

SO2GBIII10

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

LCD

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

NLED15.6

WXGAG

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

Appendix A 184

185

Model

ENTK37 -

902G32Mnrr

ENTK37 -

903G32Mnrr

ENTK37 -

904G32Mnrr

ENTK37 -

T353G32Mnrr

ENTK37 -

T354G50Mnrr

Model

ENTK36 -

904G32Mnkk

ENTK36 -

T352G50Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G32Mnkk

ENTK36 -

T353G32Mnkk

ENTK36 -

T354G25Mnkk

ENTK36 -

T354G32Mnkk

ENTK36 -

T354G50Mnkk

ENTK36 -

902G16Mnkk

ENTK36 -

902G16Mnkk

ENTK36 -

902G25Mnkk

ENTK36 -

902G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

904G25Mnkk

Country

Czech

Nordic

WW

Czech

WW

Country

Chile

Nordic

Chile

Czech

Czech

France

Nordic

WW

WW

Czech

Belgium

Spain

Spain

Czech

Italy

WW

WW

Czech

Acer Part No

LX.BQL02.001

LX.BQL02.003

S2.BQL02.001

LX.BQL02.002

S2.BQL02.002

CPU

CM900

CM900

CM900

CMT3500

CMT3500

Acer Part No

LX.BQA08.001

LX.BQA02.009

LX.BQA0C.001

LX.BQA02.002

LX.BQA02.003

LX.BQA02.001

LX.BQA02.008

Memory 2

N

N

N

HDD

1(GB)

N160GB5

.4KS

N160GB5

.4KS

N250GB5

.4KS

N N320GB5

.4KS_4K

SO1GBIII10 N320GB5

.4KS_4K

SO1GBIII10 N320GB5

.4KS_4K

SO1GBIII10 N320GB5

.4KS

S2.BQA02.003

S2.BQA02.002

LX.BQA02.004

LX.BQA02.011

LX.BQA02.007

LX.BQA02.012

LX.BQA02.005

LX.BQA02.010

S2.BQA02.004

S2.BQA02.001

LX.BQA02.006

SO2GBIII10 N250GB5

.4KS

SO2GBIII10 N320GB5

.4KS_4K

N N500GB5

.4KS

SO1GBIII10 N250GB5

.4KS

SO1GBIII10 N250GB5

.4KS

SO1GBIII10 N250GB5

.4KS

SO1GBIII10 N320GB5

.4KS_4K

SO1GBIII10 N320GB5

.4KS_4K

SO2GBIII10 N250GB5

.4KS

SO2GBIII10 N320GB5

.4KS_4K

SO2GBIII10 N500GB5

.4KS

LCD

NLED15.6

WXGAG

N15.6WX

GAG

NLED15.6

WXGAG

NLED15.6

WXGAG

N15.6WX

GAG

Extra

SW1

NIS

NIS

N

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

NIS

Memory 1

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

SO2GBIII10

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

Wireless

LAN1

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

Appendix A

Model

ENTK37 -

902G32Mnrr

ENTK37 -

903G32Mnrr

ENTK37 -

904G32Mnrr

ENTK37 -

T353G32Mnrr

ENTK37 -

T354G50Mnrr

Model

ENTK36 -

902G16Mnkk

ENTK36 -

902G16Mnkk

ENTK36 -

902G25Mnkk

ENTK36 -

902G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

903G32Mnkk

ENTK36 -

904G25Mnkk

ENTK36 -

904G32Mnkk

ENTK36 -

T352G50Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G25Mnkk

ENTK36 -

T353G32Mnkk

ENTK36 -

T353G32Mnkk

ENTK36 -

T354G25Mnkk

ENTK36 -

T354G32Mnkk

ENTK36 -

T354G50Mnkk

Country

Czech

Nordic

WW

Czech

WW

Country

Chile

Acer Part No

LX.BQL02.001

LX.BQL02.003

S2.BQL02.001

LX.BQL02.002

S2.BQL02.002

Acer Part No

LX.BQA08.001

Memory 2

HDD

1(GB)

N N320GB5

.4KS_4K

SO1GBIII10 N320GB5

.4KS

SO2GBIII10 N320GB5

.4KS_4K

SO1GBIII10 N320GB5

.4KS_4K

SO2GBIII10 N500GB5

.4KS

Bluetooth

N

Battery

6CELL2.2

Extra

SW1

NIS

NIS

NIS

NIS

NIS

Adapter

65W

Wireless

LAN1

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

3rd WiFi

2x2 BGN

Camera

1.3M

Nordic

Chile

Czech

Czech

France

Nordic

WW

WW

Czech

Belgium

Spain

Spain

Czech

Italy

WW

WW

Czech

LX.BQA02.009

LX.BQA0C.001

LX.BQA02.002

LX.BQA02.003

LX.BQA02.001

LX.BQA02.008

S2.BQA02.003

S2.BQA02.002

LX.BQA02.004

LX.BQA02.011

LX.BQA02.007

LX.BQA02.012

LX.BQA02.005

LX.BQA02.010

S2.BQA02.004

S2.BQA02.001

LX.BQA02.006

N

N

N

N

N

N

BT 3.0

BT 3.0

N

N

N

N

N

N

BT 3.0

BT 3.0

N

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

65W

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

1.3M

Appendix A 186

Model

ENTK37 -

902G32Mnrr

ENTK37 -

903G32Mnrr

ENTK37 -

904G32Mnrr

ENTK37 -

T353G32Mnrr

ENTK37 -

T354G50Mnrr

Country

Czech

Acer Part No

LX.BQL02.001

Bluetooth

N

Battery

6CELL2.2

LX.BQL02.003

N Nordic

WW S2.BQL02.001

BT 3.0

6CELL2.2

6CELL2.2

Czech

WW

LX.BQL02.002

S2.BQL02.002

N

BT 3.0

6CELL2.2

6CELL2.2

Adapter

65W

65W

65W

65W

65W

Camera

1.3M

1.3M

1.3M

1.3M

1.3M

187 Appendix A

Appendix A 188

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows

®

7 environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the Packard Bell EasyNote TM81/

82/83/94 Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B 189

Microsoft

®

Windows

®

7 Environment Test

Type Description Brand

Adapter

Chicony Power 65W

DELTA

DELTA

HIPRO

LITE-ON

LITE-ON

65W

65W

65W

65W

65W

Adapter Chicony Power 65W 19V

1.7x5.5x11 Yellow CPA09-A065N1, LV5, low profile LED LF

Adapter DELTA 65W 19V 1.7x5.5x11

Yellow ADP-65JH DB A, LV5 LED LF

Adapter DELTA 65W 19V 1.7x5.5x11

Yellow ADP-65VH BA, LV5, Low profile

LED LF

Adapter HIPRO 65W 19V 1.7x5.5x11

Yellow HP-A0652R3B 1LF, LV5 LED LF

Adapter LITE-ON 65W 19V 1.7x5.5x11

Yellow PA-1650-22AC LV5 LED LF

Adapter LITE-ON 65W 19V 1.7x5.5x11

Yellow PA-1650-69AW, LV5, Low profile

LED LF

Audio Codec

Realtek

Battery

PANASONIC

ALC272X

4CELL2.8

Realtek Audio Codec ALC272X

PANASONIC

SAMSUNG

SANYO

SIMPLO

SIMPLO

SIMPLO

SONY

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

6CELL2.2

Battery PANASONIC AS10D Li-Ion 4S1P

PANASONIC 4 cell 2800mAh Main

COMMON ID:AS10D56

Battery PANASONIC AS10D Li-Ion 3S2P


COMMON ID:AS10D51

Battery SAMSUNG AS10D Li-Ion 3S2P

SAMSUNG 6 cell 4400mAh Main

COMMON ID:AS10D61

Battery SANYO AS10D Li-Ion 3S2P

SANYO 6 cell 4400mAh Main COMMON

ID:AS10D31

Battery SIMPLO AS10D Li-Ion 3S2P LGC

6 cell 4400mAh Main COMMON

ID:AS10D73

Battery SIMPLO AS10D Li-Ion 3S2P


COMMON ID:AS10D71

Battery SIMPLO AS10D Li-Ion 3S2P

SAMSUNG 6 cell 4400mAh Main

COMMON ID:AS10D

Battery SONY AS10D Li-Ion 3S2P SONY

6 cell 4400mAh Main COMMON

ID:AS10D41

Bluetooth

Foxconn

Foxconn

Foxconn

BT 2.1

BT 2.1

BT 2.1

Foxconn Bluetooth ATH AR3011

Foxconn Bluetooth BRM 2046 BT2.1

(T60H928.33) f/w:861

Foxconn Bluetooth BRM 2070

(T77H114.01)

Acer Part No

AP.0650A.017

AP.06501.026

AP.06501.033

AP.0650A.012

AP.06503.024

AP.06503.029

LZ.21000.045

BT.00405.013

BT.00605.062

BT.00606.008

BT.00603.111

BT.00607.126

BT.00607.125

BT.00607.127

BT.00604.049

BH.21100.005

BH.21100.004

BH.21100.007

190 Appendix B

CPU

INTEL

INTEL

HDD

HGST

Brand

Foxconn

Foxconn

Foxconn

Camera

Chicony

Liteon

Liteon

Suyin

Card Reader

HGST

HGST

HGST

SEAGATE

SEAGATE

SEAGATE

SEAGATE

TOSHIBA

BT 3.0

BT 3.0

BT 3.0

1.3M

1.3M

1.3M

1.3M

Type Description

Foxconn Bluetooth ATH AR3011 (BT3.0)

Foxconn Bluetooth BRM 2046 BT3.0

(T60H928.33) f/w:861

Foxconn Bluetooth BRM 2070

(T77H114.01) BT 3.0

Chicony 1.3M CH9665SN (CNF9157)

Liteon 1.3M LT6AASP(09P2BF127)

Liteon 1.3M LT9665AL (09P2SF119)

Suyin 1.3M SY9665SN

2-in-1 card reader 2-in-1 card reader

CM900

CMT3500

N160GB5.4KS

N250GB5.4KS

N320GB5.4KS

N500GB5.4KS

N160GB5.4KS

N250GB5.4KS

N320GB5.4KS

N500GB5.4KS

N160GB5.4KS

Acer Part No

BH.21100.009

BH.21100.008

BH.21100.010

AM.21400.067

AM.21400.070

AM.21400.069

AM.21400.068

CR.21500.030

CPU Intel Celeron 900 PGA 2.2G 1M 800

35W

CPU Intel Celeron T3500 PGA 2.1G 1M

800 35W

KC.N0001.900

KC.35001.CMT

HDD HGST 2.5" 5400rpm 160GB

HTS545016B9A300 Panther B SATA LF

F/W:C60F Disk imbalance criteria =

0.014g-cm




0.014g-cm




0.014g-cm




0.014g-cm

HDD SEAGATE 2.5" 5400rpm 160GB

ST9160314AS,9HH13C-189, Seagate

(new pcb) SATA 8MB LF F/W:0001SDM1


ST9250315AS, 9HH132-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1


ST9320310AS,9RN132-188, Cameron

320G/P SATA 8MB LF F/W:0001SDM1


ST9500325AS,9HH134-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1

HDD TOSHIBA 2.5" 5400rpm 160GB

MK1665GSX, Capricorn BS, 320G/P

SATA 8MB LF F/W:GJ002J

KH.16007.026

KH.25007.016

KH.32007.008

KH.50007.010

KH.16001.045

KH.25001.019

KH.32001.019

KH.50001.017

KH.16004.008

Appendix B 191

192

WD

WD

WD

WD

WD

Keyboard

GATEWAY

LAN

Broadcom

LCD

AUO

BOE

CMO

CPT

Brand

TOSHIBA

TOSHIBA

TOSHIBA

TOSHIBA

WD

WD

Type

N250GB5.4KS

N320GB5.4KS

N500GB5.4KS

N640GB5.4KS

N160GB5.4KS

N250GB5.4KS

N320GB5.4KS

N320GB5.4KS_4K

N500GB5.4KS

N640GB5.4KS

N750GB5.4KS

Description


MK2565GSX, Capricorn BS, 320G/P

SATA 8MB LF F/W:GJ002J


Capricorn BS,MK3265GSX SATA 8MB LF

F/W:GJ002J


MK5065GSX,Capricorn BS, 320G/P SATA

8MB LF F/W:GJ002J


MK6465GSX,Capricorn BS,320G/P SATA

8MB LF F/W:GJ002J

HDD WD 2.5" 5400rpm 160GB

WD1600BEVT-22A23T0, WD, ML320S

SATA 8MB LF F/W:01.01A01


WD2500BEVT-22A23T0, WD, ML320S

SATA 8MB LF F/W:01.01A01.


WD3200BEVT-22A23T0,ML320S,WD



WD3200BPVT-22ZEST0, ML320S, 4K drive SATA 8MB LF F/W: 01.01A01


WD5000BEVT-22A0RT0, ML320M,WD



WD6400BEVT-22A0RT0, ML320 SATA

8MB LF F/W:01.01A01


WD7500BPVT-22HXZT1, ML375M, 4K drive SATA 8MB LF F/W:01.01A01

Acer Part No

KH.25004.005

KH.32004.004

KH.50004.002

KH.64004.001

KH.16008.027

KH.25008.025

KH.32008.019

KH.32008.022

KH.50008.017

KH.64008.004

KH.75008.009

AC7T_G10B Keyboard GATEWAY AC7T_G10B AC7T

Internal 17 Standard Black NONE Y2010

GTW_PB Legend Texture

KB.I170G.142

BCM57780 Broadcom BCM57780

NLED15.6WXGAG

NLED15.6WXGAG

NLED15.6WXGAG

NLED15.6WXGAG

LED LCD AUO 15.6"W WXGA Glare

B156XW02 V2 LF 200nit 8ms 500:1

(power saving)

LED LCD BOE 15.6"W WXGA Glare

HT156WXB-500 LF 220nit 8ms 500:1

LED LCD CMO 15.6"W WXGA Glare

N156B6-L0B LF 220nit 8ms 650:1

LED LCD CPT 15.6"W WXGA Glare

CLAA156WB11A LF 220nit 8ms 600:1

NI.22400.047

LK.15605.010

LK.1560E.004

LK.1560D.010

LK.1560A.004

Appendix B

LPL

Brand

SAMSUNG

Memory

NONE

NONE

NB Chipset

INTEL

ODD

HLDS

PANASONIC

PLDS

SONY

TOSHIBA

SB Chipset

INTEL

Software

VGA Chip

None

WiFi Antenna

WNC

Wireless LAN

Foxconn

Foxconn

Liteon

Liteon

Type

NLED15.6WXGAG

NLED15.6WXGAG

Description

LED LCD LPL 15.6"W WXGA Glare

LP156WH2-TLEA LF 220nit 16ms 500:1

(color engine)

LED LCD SAMSUNG 15.6"W WXGA

Glare LTN156AT02-A04 LF 220nit 8ms

500:1

Acer Part No

LK.15608.011

LK.15606.009

SO1GBIII10

SO2GBIII10

GL40(A1)

NSM8XS

NSM8XS

NSM8XS

NSM8XS

NSM8XS

Memory NONE REG-ECC DDRIII 1066

1GB phantom p/n LF

Memory NONE SO-DIMM DDRIII 1066

2GB dummy 1066 LF

NB Chipset Intel CS GL40NB A1

KN.1GB00.003

KN.2GB00.001

KI.G4501.009

ODD HLDS Super-Multi DRIVE 12.7mm

Tray DL 8X GT32N (R5-2) LF W/O bezel

SATA with Renesas solution + PCC LD

(HF + Windows 7)

ODD PANASONIC Super-Multi DRIVE

12.7mm Tray DL 8X UJ8A0 LF W/O bezel

SATA (HF + Windows 7) Foxconn Yentai

Factory

ODD PLDS Super-Multi DRIVE 12.7mm

Tray DL 8X DS-8A5SH LF+HF W/O bezel

SATA With TI + Rohm Solution (HF +

Windows 7)

ODD SONY Super-Multi DRIVE 12.7mm

Tray DL 8X AD-7585H LF W/O bezel

SATA (HF + Windows 7)

ODD TOSHIBA Super-Multi DRIVE

12.7mm Tray DL 8X TS-L633F LF W/O bezel SATA (HF + Windows 7)

KU.0080D.055

KU.00807.075

KU.0080F.014

KU.0080E.027

KU.00801.040

ICH9M

NIS

UMA

PIFA

SB Chipset Intel CS ICH9M

Antivirus application NIS

UMA (Intel)

PIFA

KI.80101.030

SR.23900.002

KI.23200.038

LZ.23500.006

3rd WiFi 2x2 BGN

3rd WiFi 2x2 BGN

3rd WiFi 2x2 BGN

3rd WiFi 2x2 BGN

Foxconn Wireless LAN Atheros HB93 2x2

BGN (HM)

Foxconn Wireless LAN Atheros HB97 2x2

BGN (HM)

Liteon Wireless LAN Atheris HB93 2x2

BGN (HM) WN6602AH

Liteon Wireless LAN Atheris HB97 2x2

BGN (HM) WN6603AH

NI.23600.062

NI.23600.072

NI.23600.063

NI.23600.073

Appendix B 193

Brand

Liteon

Type

3rd WiFi 2x2 BGN

Description

Liteon Wireless LAN Broadcom 43225 2x2

BGN

Acer Part No

NI.23600.081

194 Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

•

•

•

•

Service guides for all models

Bios updates

Software utilities

Spare parts lists

• TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

• Detailed information on Acer's International Traveler's Warranty (ITW)

•

•

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 195

196 Appendix C

A

AFLASH Utility

33

Antennas

Removing 92, 94

Replacing 96

B

C

Battery

Replacing 138

Battery Pack

Removing 47

BIOS Utility 25–33

Advanced 28

Boot

31

Exit

32

Navigating

25

Onboard Device Configuration 29

Power 31

Save and Exit 32

Security

28

System Security 32

Bluetooth Module (Discrete)

Removing 72

Board Layout

Top View 157

Camera Module

Removing 86, 87, 103

Replacing 102, 105, 108

Common Problems 140

computer

on indicator 9

CPU

Removing 79

Replacing 111

D

DIMM Modules

Replacing 132

Display

5

E

EasyTouch Failure 150

Index

External Module Disassembly

Flowchart 46

F

Flash Utility

33

FRU (Field Replaceable Unit) List

163

H

Hard Disk Drive

Removing

57

Replacing 129

HDTV Switch Failure

151

Hibernation mode hotkey

13

Hot Keys 11

I

J

K

Jumper and Connector Locations 157

Keyboard

Removing

49

Replacing 136

Keyboard Failure

143

L

Indicators 9

Intermittent Problems 152

Internal Microphone Failure

145


144

LCD Bezel

Replacing 106

LCD Bracket

Replacing 101

LCD Brackets

Removing

90, 91

Replacing 98

LCD Cable

Replacing 98

LCD Failure

143

197

M

LCD Module Disassembly

Flowchart

84

LCD Module Reassembly Procedure

96

LCD Panel

Removing 89

Replacing 98

LVDS Cable

Replacing 100

Main Unit Disassembly

Flowchart

60

Mainboard

Removing 74

Replacing 114

media access

on indicator 9

Memory

Replacing 132

Memory Check

140

Model Definition 182

N

No Display Issue 141

O

ODD Connector Board

Removing 73

Replacing 117

ODD Failure 147

Online Support Information

195

Optical Disk Drive

Replacing 133, 134

Optical Drive Module

Removing 51

P

Panel 6

Bottom 9

PC Card 9

Power On Failure 140

R

Replacing 122

198

Right Speaker Module

Removing

65

Replacing 122

S

SD Dummy Card

Removing

48

Replacing 137

Speaker Module

Replacing 123

Speakers 122

Removing

65

System

Block Diagram

5

T

U

Test Compatible Components

189

Thermal Module

Removing

78

Replacing 112

Thermal Unit Failure 150

TouchPad Bracket

Replacing 121

TouchPad Failure 144

Touchpad FFC

Removing

69

Troubleshooting 139

Built-in KB Failure 143

EasyTouch Buttons 150

HDTV Switch

151

Internal Microphone

145

Internal Speakers

144

LCD Failure

143

No Display

141

ODD

147

Other Failures 151

Power On 140

Thermal Unit 150

TouchPad

144

WLAN

150

Undetermined Problems 152

Upper Cover

Removing

61

Replacing 124

USB Board

W

Removing 70

utility

BIOS

25–33

Windows 2000 Environment Test 190

Wireless Function Failure

150

WLAN Module

Removing 55, 59, 128

Replacing 131

199

200

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