DVI KVM over IP
CN8600
Online Help
www.aten.com
CN8600 Online Help
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2.
Hardware Setup
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rack / Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3.
Browser Login
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 4.
Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Basic Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Update Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
DDNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SNMP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
RADIUS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
The Permission Attribute Value (for RADIUS and LDAP) . . . . . . . 40
Permission String Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Console Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
View and Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 5.
The Client Viewer
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The WinClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
The Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Virtual Media Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . . . . . 88
Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chapter 6.
AP Operation
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
The Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
The Windows Client Connection Screen. . . . . . . . . . . . . . . . . . . . . . . 92
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The Administrator Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
The Java Client Connection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Chapter 7.
The JavaClient Viewer
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
The JavaClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
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The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Chapter 8.
Local Console
Console Lock Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Message Tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Laptop USB Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Laptop USB Console Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Chapter 9.
The Log File
The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 10.
The Log Server
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Local IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 146
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 148
Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 148
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
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CN8600 Online Help
About Online Help
This Online Help is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CN8600 system. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Diagrams showing the necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CN8600.
Chapter 4, Keyboard Port Operation, details all of the concepts and
procedures involved in the Hotkey operation of your CN8600 installation.
Chapter 5, OSD Operation, provides a complete description of the
CN8600’s On-Screen Display (OSD), and how to work with it.
Chapter 6, Firmware Upgrade, explains how to upgrade the CN8600's
firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CN8600.
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CN8600 Online Help
Conventions
This manual uses the following conventions:
Monospaced
Indicates text that you should key in.
[]
Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.
Numbered lists represent procedures with sequential steps.
♦
Bullet lists provide information, but do not involve sequential steps.
→
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means to
open the Start menu, and then select Run.
Indicates critical information.
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International
http://www.aten.com
North America
http://www.aten-usa.com
viii
Chapter 1
Introduction
Overview
The CN8600 is a cost-efficient over-IP device that provides secure KVM
(keyboard, video and mouse) server management over an IP network. It allows
operators to monitor and access their computers at BIOS-level from remote
locations using a web GUI, a browser-based Windows or Java client, or a
Windows or Java based application program. It also allows the IP address to be
easily configured from the local console.
The CN8600 supports redundant Network Internet Card (NIC) to ensure
connectivity. It connects to the Internet using industry standard Cat 5e/6 cables,
then uses a custom KVM cable to connect to a local KVM switch or server. It
is compatible with ATEN DVI KVM switches and LCD consoles, such as the
CS1768 and CL6700.
Because the CN8600 uses TCP/IP for its communications protocol, the server
or KVM switch to which it is connected can be accessed from any computer on
the Internet – whether that computer is located down the hall, down the street,
or half-way around the world. Operators at remote locations connect to the
CN8600 via its IP address. Once a connection has been established and
authorization granted, the remote computer can exchange keyboard, video and
mouse signals with the server (or servers on a KVM switch installation), as if
an administrator were physically present and working on the equipment
directly.
A mini USB port in the rear panel serves as a Virtual Media USB port, as well
as a Laptop USB Console (LUC) port. No additional monitor, keyboard or
mouse is required on the local site during routine maintenance – simply use a
laptop that utilizes the LUC feature to access a computer on-site for easy
management.
The CN8600’s Virtual Media function allows a user to perform diagnostic
testing, file transfer, and OS/application patches from a remote console. There
is no need to physically load a CD directly to the server to perform data-related
tasks – conveniently and efficiently troubleshoot and resolve problems at the
BIOS level from anywhere.
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CN8600 Online Help
The CN8600 functions as a Virtual Remote Desktop. A client software for
viewing remote consoles allows access to, and control of, the connected
servers. Once an operator successfully connects and logs in, his screen displays
what is running on the remote unit attached to the CN8600 and he can control
it from his console just as if he were there.
The Log Server records the events that take place on selected CN8600 units for
the administrator to analyze.
The CN8600’s firmware can be upgraded over the internet. You can stay
current with the latest functionality improvements by downloading firmware
update files from our website as they become available, and then using the
utility to quickly and conveniently perform the upgrade.
ATEN capitalizes on providing affordable and durable Over-IP server
management solutions and ensures that each piece of equipment is worth the
investment with their dependability and operational efficiency. ATEN
guarantees that your CN8600 investment is protected and delivers continuous
quality performance.
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Chapter 1. Introduction
Features and Benefits
The features and benefits provided by a CN8600 deployment are described in
the following table:
Features
Advanced Security
Benefits
Š Advanced security features include password protection –
whereby a valid username and password must be given
before the client software will run – and advanced
encryption technologies, such as secure 128-bit SSL and
RSA 1024-bit certificates.
Š Flexible encryption design allows users to choose any
combination of 56-bit DES, 168-bit 3DES, 256-bit AES,
128-bit RC4, or Random for independent keyboard/
mouse/video and virtual media data encryption.
Š Support for IP/MAC Filter
Š Supports strong password protection
Š Private CA
External Authentication
Support
In addition to its own security protection, the CN8600 allows
you to set up log in authentication and authorization
management from external sources such as RADIUS,
LDAP, LDAPS, and MS Active Directory.
Multi-Users /
Multi-Logins
The CN8600 supports up to 64 user accounts, and allows
up to 32 concurrent user logins for single-bus access.
Port Share Mode
The CN8600 allows multiple users to gain access to a
server simultaneously.
Serial Interface
Š Serial console management – serial terminal access.
Access the server connected to CN8600 via a built-in
serial viewer, or via third party software (such as PuTTY)
for Telnet and SSH sessions.
Š Out of Band Support – via dial up modem support.
Access the CN8600 through its RS-232 port using a dialup connection.
Message Board
A message board – similar to an Internet chat program –
allows users to communicate with each other, and provides
mechanisms for a user to take exclusive control of the KVM
functions.
Event Logging
Record the events that take place on the CN8600 and write
them to the log server. Administrators and users can search
for events containing specific words or strings and retrieve
them according to date and order of significance.
Upgradeable Firmware
over the Internet
No need to add yet another cable to your installation – stay
current with the latest functionality improvements and
updates, all over the Internet.
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CN8600 Online Help
Features
Benefits
Redundant LAN using
one IPMAC address
Supports Network Interface Card (NIC) with backup
function. Once the primary network connection fails, the
CN8600 switches to another network connection
automatically. This ensures connectivity and uptime.
Mouse DynaSync
No need to re-sync your mouse – Mouse DynaSync
provides automatic locked-in syncing of the remote and
local mouse pointers – eliminating the need to constantly resync the two movements. Your local console mouse
movement becomes the remote unit’s mouse movement.
Superior Video
With its enhanced fps throughput for crisp responsive video
display, the CN8600 offers resolutions of up to 1920 x 1200
@ 60Hz; vibrant 30-bit color depth for rich remote session
display.
Full-Screen or Sizable
Remote Desktop
Window
Get a full screen even if your monitor’s resolution is lower
than the remote computer’s resolution. In full-screen mode
the remote desktop display scales to the user’s monitor
display size. Supports up to 1920 x 1200 @ 60Hz; 24-bit
color depth for remote sessions.
DDNS
Allows the mapping of a dynamic IP address assigned by a
DHCP server to a host name.
End session
Administrators can terminate running sessions, especially
when doing maintenance, to prevent unexpected device
operations.
Multi-Keyboard
Language Support /
The CN8600 supports multiple keyboard language input –
such as English, French, German, Italian, Spanish,
Japanese, Korean, and Traditional Chinese. There is no
need to have a separate keyboard for each language – you
can input key data in any of these languages with the
CN8600's convenient on-screen keyboard.
On-Screen Keyboard
Virtual Media
USB 1.1 and 2.0 devices (Floppy drives, CD-ROMs, Flash
drives, etc.), folders, and image files on a user’s local
system, appear and act as if they were installed on the
remote server, for ease and convenience when performing
software installation and system updates across the entire
installation.
Console access right
management
The CN8600 prioritizes the local console operation. When
the CN8600 is powered on, the Console Lock Switch
prevents remote users from operating the device.
Local/Remote Share Mode – conveniently grants shared or
exclusive console privilege.
External control port
Using an external control port, the CN8600 sends a signal to
trigger an alarm (light) or accepts a signal to lock the
console.
Integration with CC2000 The CN8600 can be easily integrated with the ALTUSEN
CC2000 Management software.
4
Chapter 1. Introduction
System Requirements
Remote User Computers
Remote user computers (also referred to as client computers) are the ones the
users log into the switch with from remote locations over the internet. The
following equipment must be installed on these computers:
Š The computers used to access the switch have at least a P III 1 GHz
processor, with their screen resolution set to 1024 x 768. It is
recommended that your PC has P IV 2 GHz and at least 1 Gb of RAM.
Š Browsers must support 128 bit SSL encryption.
Š A network transfer speed of at least 128 kbps is required.
Š For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.
Servers
Servers are the computers connected to the switch via KVM Cables. The
following equipment must be installed on these servers:
Š For USB KVM Cable Connections: a Type A USB port and USB host
controller
Š For virtual media connection, an extra Type A USB and USB host
controller.
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CN8600 Online Help
Cables
Š A custom USB KVM cable set to link the CN8600 to a server or KVM
switch are provided with this package.
Š Custom KVM cable sets are available in various lengths, as shown in the
table below:
Cable Type
USB
Length
1.8 m
CS Part Number
2L-7D02U / 2L-7D02UI
3.0 m
2L-7D03U / 2L-7D03UI
5.0 m
2L-7D05U
To purchase additional cable sets, contact your dealer.
Š One custom Console cable set to link the CN8600 to a local console is
provided with this package.
Š A RJ45-to-serial adapter (SA0142) cable for use with the Virtual Media
function or Laptop USB Console function (see Virtual Media Port,
page 11; or see Local Console, page 109) is provided with this package.
Š Cat 5e/6 or higher Ethernet cable (not provided with this package), should
be used to connect the CN8600 to the LAN, WAN, or Internet.
6
Chapter 1. Introduction
Video
Only the following non-interlaced video signals are supported:
Resolution
640 x 480
Refresh Rates
60, 72, 75
720 x 400
70
800 x 600
56, 60, 72, 75, 85
1024 x 768
60, 70, 75, 85
1152 x 864
60, 70, 75, 85
1280 x 720
60
1280 x 1024
60, 70, 75, 85
1600 x 1200
60
1680 x 1050
60
1920 x 1200
60
Operating Systems
Š Supported operating systems for remote user computers that log into the
CN8600 include Windows 2000 and higher, and other systems capable of
running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher
(Linux, Mac, Sun, etc.).
Š Supported operating systems for servers that connect to the CN8600 are
shown in the table, below:
OS
Windows
Linux
Version
2000 and higher
RedHat
7.1 and higher
Fedora
Core 5 and higher
SuSE
9.0 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX
Novell
AIX
4.3 and higher
FreeBSD
3.51 and higher
Sun
Solaris 8 and higher
Netware
5.0 and higher
Mac
OS 9 and higher
DOS
6.2 and higher
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CN8600 Online Help
Browsers
Supported browsers for users that log into the CN8600 include the following:
Browser
Version
Internet Explorer
6 and higher
Chrome
8.0 and higher
Firefox
Safari
Windows
3.5 and higher
Linux
3.0 and higher
Windows
4.0 and higher
Mac
3.1 and higher
Opera
Mozilla
Netscape
10,0 and higher
Windows
1.7 and higher
Sun
1.7 and higher
9.0 and higher
* See Mac Systems, page 145, for further information regarding Safari.
8
Chapter 1. Introduction
Components
Front View
1
No.
Component
2
3
4
5
6
Description
1
Reset button
Press the Reset button for more than three (3) seconds to
revert to factory settings.
2
LAN 2 10/100/
1000 LED
Lights ORANGE to indicate that the CN8600 is transmitting at
10 Mbps on this port.
Lights ORANGE + GREEN to indicate that the CN8600 is
transmitting at 100 Mbps on this port.
Lights GREEN to indicate that the CN8600 is transmitting at
1000 Mbps on this port.
3
4
Remote Login
LED
Lights are off when there is no active remote connection.
LAN 1 10/100/
1000 LED
Lights ORANGE to indicate that the CN8600 is transmitting at
10 Mbps on this port.
Flashes GREEN at steady intervals to indicate that a Client
program has logged into the CN8600 from the remote console.
Lights ORANGE + GREEN to indicate that the CN8600 is
transmitting at 100 Mbps on this port.
Lights GREEN to indicate that the CN8600 is transmitting at
1000 Mbps on this port.
5
Console Lock
LED
Lights steady GREEN to indicate that another access mode is
operating, depending on the active configuration.
6
Power LED
Lights GREEN when the CN8600 is powered up.
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CN8600 Online Help
Rear View
2
1
7
No.
4
3
8
Component
9
10
5
6
11
Description
1
Grounding Terminal
The wire used to ground the unit connects here.
2
Control Port
This port only connects to an optional control box that
requires a separate purchase.
3
Local Console Port
Connect the cable for the local console (USB
keyboard, DVI monitor, USB mouse, microphone and
speakers) to this port. Each connector is color coded
and marked with an appropriate icon.
4
PC/KVM Port
Use the KVM cable provided with this package that
links the CN8600 to your PC / Server for this port.
Connect the DVI video display, keyboard/mouse,
microphone and speakers to the server or KVM switch
that you are installing. Each connector is color coded
and marked with an appropriate icon.
5
PON Port
Use a RJ45-to-Serial adapter (SA0142) cable to
connect this port to PN0108.
6
Serial Port
Use a RJ45-to-Serial adapter (SA0142) cable to
connect this port to another network device, such as a
modem.
7
Power Jacks
Plug the power adapter provided with this package into
an AC power source, then plug the power adapter
cable into any power jack.
Plug another power adapter into an AC power source,
then plug the power cable into the other CN8600
power jack.
Note: Dual power operation is optional – the second
power source is for back-up; a second power adapter
requires a separate purchase.
8
Console Lock Switch
Use this switch to lock the console so that remote
access is disabled (view only) and only the local
console can operate the CN8600.
When set to unlock, the CN8600 grants access
depending on the configuration stored.
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Chapter 1. Introduction
9
Virtual Media / Laptop
USB Console (LUC)
Switch
Use this switch to select how the mini USB port
operates, whether as a Virtual Media port or a Laptop
USB Console port.
10
Virtual Media Port /
When the Virtual Media / Laptop USB Console (LUC)
Switch is set to Virtual Media, use the USB 2.0 cable
provided with this package to connect a USB port on
the server to the CN8600's Virtual Media port.
See Virtual Media, page 82, for details.
Laptop USB Console
(LUC) Port
When the switch is set to LUC, connect the laptop’s
USB to this port. See Local Console, page 109.
11
LAN Ports
Connect a Cat 5e/6 network cable to these ports for
uplink connection.
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12
Chapter 2
Hardware Setup
1. Important safety information regarding the placement of this
device is provided on page 123. Please review it before
proceeding.
2. Make sure that the power to any device that you connect to the
installation has been turned off. You must unplug the power
cords of any computers that have the Keyboard Power On
function.
3. Any installation that does not follow the instructions in this
guide may be hazardous.
4. The power source for this product is intended to be supplied by a
power adapter only, not a DC mains.
Stacking and Rack Mounting
Stacking
The CN8600 can be placed on any appropriate level surface that can safely
support its weight plus the weight of its attached cables. To place or stack the
CN8600, remove the backing material from the bottom of the rubber feet that
came with this package, and stick them onto the switch's bottom panel at the
corners, as shown in the diagram, below
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7cm at the back for power cord and cable clearance.
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CN8600 Online Help
Rack / Wall Mounting
The CN8600 can be installed in most standard 19" (1U) racks or mounted to a
wall. To rack mount the unit or attach the unit to the wall, do the following:
1. Use the screws supplied with your rack mounting kit to attach the
mounting brackets to each side of the device:
Phillips screw head
M3 x 2
2. If rack mounting, position the device in the rack and align the holes in the
mounting brackets with the hole in the rack. If wall mounting, position the
unit to a desired position on the wall.
3. Screw the mounting brackets to the rack or to a wall.
Wall Mounting
Rack Mounting
Note: Cage nuts are provided for racks that are not prethreaded.
14
Chapter 2. Hardware Setup
Installation
To install the CN8600, refer to the installation diagrams on the following pages
(the numbers correspond to the numbers of the steps), and do the following:
1. Plug your USB keyboard, mouse, DVI monitor, speakers and microphone
into the local console port section located on the CN8600 unit’s rear panel.
2. Use the KVM cable provided with the package to connect the CN8600’s
PC/KVM Port to the keyboard, video, mouse, speakers and microphone
ports of the server or KVM switch that you are installing.
3. (Optional) If you want to use the virtual media function, use the USB 2.0
cable provided with the package to connect a USB port on the server to the
CN8600’s Virtual Media port.
4. (Optional) If you want to use a Laptop USB Console, connect the laptop’s
USB to this port.
Note: Check that the Select Switch for the Virtual Media/Laptop USB
Console ports is in the right position.
5. Plug a network cable into the CN8600's LAN port 1
6. (Optional) Plug a second network cable into the CN8600’s LAN port 2.
Note: Dual LAN operation is optional.
7. (Optional) If you are using a PON device (PN108), connect it to the PON
port with RJ45-to-serial adapters (SA0142).
Note: Serial adapters require a separate purchase.
8. (Optional) If you are using other serial devices, such as a standard modem,
connect it to the Serial port with RJ45-to-serial adapters (SA0142)
Note: Serial adapters require a separate purchase.
9. Plug the power adapter provided with this package into an AC power
source, then plug the power adapter cable into one of the CN8600’s power
jacks.
10. (Optional) Plug another power adapter into an AC power source, then plug
the power cable into the other CN8600 power jack.
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CN8600 Online Help
Note: Dual power operation is optional – the second power source is for
back-up; a second power adapter requires a separate purchase
11. Power on the CN8600, then power on the server/KVM switch.
Note: For safety reasons, we suggest you ground the switch using a grounding
wire.
Over-IP PDU
1
Over-IP devices
4
9
3
2
7
8
5
6
10
Network
2
DVI KVM Cable Connection
16
Chapter 3
Browser Login
The CN8600 can be accessed either from an Internet type browser, or via the
following methods:
Š Windows Client (see The Client Viewer, page 63);
Š Java Applet viewer (see The JavaClient Viewer, page 97);
Š Windows or Java application (AP) program (see AP Operation, page 91);
Š Laptop USB Console (LUC) port; and
Š Local Console (see Local Console, page 109)
The next several chapters describe browser-based operations.
Logging In
To operate the CN8600 from an Internet browser, begin by logging in:
1. Open your browser and specify the IP address of the CN8600 you want to
access in the browser's URL location bar.
The default IP address for non-DHCP environment is 192.168.0.60.
Note: 1. For security purposes, a login string may have been set by the
administrator. If so, you must include a forward slash and the
login string along with the IP address when you log in. For
example:
192.168.0.100/CN8600
If you don't know the IP address and login string, ask your
Administrator.
2. If you are the administrator, and are logging in for the first time,
the various ways to determine the CN8600's IP address are
described in the Appendix on page 127.
(Continues on next page.)
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CN8600 Online Help
(Continued from previous page.)
2. A Security Alert screen (or dialog box) appears. Accept the certificate – it
can be trusted. (See Trusted Certificates, page 136, for details.) If a second
certificate appears, accept it as well.
Note: The Security Alert screen’s appearance varies depending on the
browser version.
The CN8600 login page appears:
3. Provide a valid Username and Password (set by the CN8600
administrator), then click Login to continue.
Note: 1. If you are the administrator, and are logging in for the first time,
use the default Username: administrator; and the default
Password: password. For security purposes, we strongly
recommend you remove these and give yourself a unique
Username and Password (see Download, page 61).
2. If you supplied an invalid login, the authentication routine will
return this message: Invalid Username or Password. Please try
again. If you see this message, log in again being careful with the
Username and Password.
18
Chapter 3. Browser Login
Main Screen
After you have successfully logged in, the CN8600 Main screen appears:
The Main screen consists of the user menu in the left panel, with a Viewer icon
(to launch the Java or WinClient Viewer) as well as a Logout icon displayed in
the bottom of the menu.
Note: If a user does not have permission to perform a particular activity, the
menu option for that activity does not appear. See Download, page 61,
for permission details.
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20
Chapter 4
Configuration
Introduction
The administration utilities, represented by the links and icons located at the
left panel of the CN8600 web page, are used to configure the CN8600’s
operating environment. This chapter discusses each of them in turn.
Note: 1. As you make your configuration changes in each dialog box, click
Save to apply the settings.
2. Some configuration changes only take effect after a CN8600 reset. To
have the changes take effect, log out and then log back in again.
3. If you don't have configuration privileges (see User Management,
page 22), the Administration configuration dialogs are not available.
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CN8600 Online Help
Basic Setting
The following sections describe the screens under Basic Setting, which enable
users to view or edit user information and device settings, including sessions,
firmware version, configuration backup/restore and EDID. Click the User
Management, Sessions and Maintenance links in the left panel menu to view
the screens.
User Management
The User Management screen allows you to add, edit or remove user accounts
to the CN8600, as well as modify the role and permissions of each account:
Š Username: This is the user name of the account.
Š Password / Confirm Password: Enter a new password if you are
changing it. Re-enter the new password to confirm it.
Š Description: Enter a descriptive word or phrase to describe the account.
Role
This allows the administrator to select which permissions the account will be
allowed.
Š Administrator: Gives the user Administrator level access to the CN8600.
All permissions (except View Only) are granted (see permissions below).
Š User: Gives the user User level access to the CN8600. Windows Client,
Power Manager, and Java Client permissions are granted (see permissions
below).
Š Select: This allows you to manually select the access rights of the user by
selecting them in the Permissions section.
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Chapter 4. Configuration
Permissions
Click to place/remove a check mark next to an item to grant/withhold access to
that aspect of the CN8600’s operation.
Š Windows Client: Checking this allows a user to access the CN8600 via
the Windows Client software.
Š Config: Checking this allows the user to set up and modify the CN8600's
operating environment.
Š Telnet: Checking this allows a user to access the CN8600 via the network
protocol of the same name.
Š Enable Virtual Media: Checking this allows a user to utilize the
CN8600’s Virtual Media capabilities (see Virtual Media, page 82 for
details). User the drop down menu to select whether the user has Read/
Write, or Read Only permission.
Š Java Client: Checking this allows a user to access the CN8600 via the
Java Client software.
Š System Log: Checking this allows a user to view the contents of the log
file.
Š SSH Client: Checking this allows a user to access the CN8600 via SSH
sessions.
Š View Only: Checking this restricts a user from configuring the CN8600.
Š Power Management: Checking this gives a user privileges to access the
Power on the Net™ device being implemented on the CN8600.
Š Force to Grayscale: Checking this renders the remote display to be in
grayscale. This can speed up I/O transfer in low bandwidth situations.
After filling out the fields, click the action you want the CN8600 to apply:
Š Reset - Click this to clear the fields.
Š Add - Click this to add the new account to the CN8600.
Š Update - Click this to update the settings of an existing account.
Š Remove - Click this to remove the selected account.
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CN8600 Online Help
Sessions
The Sessions screen lets the administrator see at a glance all the users currently
logged into the CN8600, and provides information about each of their sessions.
The meanings of the headings at the top of the page are fairly straightforward.
Š The IP heading refers to the IP address that the user has logged in from.
Š The Client heading refers to the means the user employed to connect to the
CN8600 (Browser, WinClient AP, JavaClient AP, etc.).
Š The Category heading lists the type of user who has logged in: Admin
(Administrator), User, or Select. (See Download, page 61 for details about
user types.)
This screen also gives the administrator the option of forcing a user logout by
selecting the user and clicking End Session.
Click Refresh to update the screen.
24
Chapter 4. Configuration
Maintenance
The Maintenance screen allows the Administrator to upgrade the CN8600’s
firmware, view the monitor’s EDID, backup/restore the CN8600’s
configuration settings and ping an IP address.
Upgrade Main Firmware
As new versions of the CN8600 firmware become available, they can be
downloaded from our website. Check the website regularly to find the latest
information and packages.
To upgrade the firmware, do the following:
1. Download the new firmware file to your computer.
2. Open your browser; log in to the CN8600; and click Maintenance in the
left panel menu to bring up the Firmware File dialog box as follows:
3. Click Browse; navigate to the directory that the new firmware file is in
and select the file.
4. Click the Upgrade Firmware button.
If Check Firmware Version is enabled, when you perform an upgrade the
current firmware level is compared with that of the upgrade file. If the
current version is higher than the upgrade version, a message appears
informing you of the fact and the procedure stops.
Note: If you want to install an older firmware version, you must uncheck
the Check Firmware Version checkbox before clicking Upgrade
Firmware.
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CN8600 Online Help
5. After the upload completes, a message appears on the screen to inform you
that the operations succeeded. Click Logout at the bottom left of the Main
web page.
6. In the screen that comes up click Yes to confirm that you want to exit and
reset the CN8600.
Note: You will need to wait a bit before logging back in.
Update Display Info
The Update Display Info section displays the EDID (Extended Display
Identification Data) of the local monitor:
Click Display Information to view the EDID of the attached monitor. If you
changed the monitor, click Update Display Info to get the EDID of the newly
attached monitor.
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Chapter 4. Configuration
Backup / Restore
The Backup / Restore screen gives you the ability to back up the CN8600’s
configuration and user profile information. Backed up User Account and
Configuration information can be restored with the Restore section.
Information currently configured on the CN8600 will be replaced with the
information that you restore.
To perform a backup, do the following:
1. (Optional) In the Password field, key in a password for the file.
Note: If you set a password, make a note of it, since you will need it to be
able to perform restore operations with the file.
2. Click Backup.
(Continues on next page.)
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CN8600 Online Help
(Continued from previous page.)
3. When the browser asks what you want to do with the file, select Save to
disk; then save it in a convenient location.
Note: The CN8600 saves all its backup files as sysconfig.cfg. If you want
to save more than one backup file, simply rename the file to
something convenient when you save it.
To restore a previous backup, do the following:
1. If a password was set when the backup was made, key the same password
that you used to save the backup file in the Password field. If a password
was not set, you can leave this field blank.
2. Click Browse; navigate to the file and select it.
Note: If you renamed the file, you can leave the new name. There is no
need to return it to its original name.
3. Select which parts of the backup you wish to restore:
Š Select the All to restore both User Account and all Configuration
information
Š Select the User Account radio button to only restore User Account
information
Š Select the User Select radio button to choose which parts of the backed
up information you wish to restore, then click the checkboxes to
select/deselect the restore elements.
4. When you have made your selections, click Restore.
After the file is restored, a message appears to inform you that the
procedure succeeded.
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Chapter 4. Configuration
Ping Host
The Ping Host section enables you to ping an IP address. Enter the IP address/
Hostname then click Ping.
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CN8600 Online Help
Advanced Setting
The following sections describe the administration utilities covered under
Advanced Setting, including the Device Information, Network, ANMS,
Security, Console Management, Date/Time, Customization screens.
Device Information
The Device Information screen provides information about the CN8600's
status. You can change the device name in this screen.
General
Š Device Name: To make it easier to manage installations that have more
than one CN8600, each one can be given a name. Enter a name (16
characters max.) for the CN8600 then click Save.
Š MAC (1, 2) Address: The CN8600's MAC Address displays here.
Š Firmware Version / FPGA: Indicates the CN8600's current firmware
version level and build. New versions of the CN8600's firmware can be
downloaded from our website as they become available (see Upgrade
Main Firmware, page 25). You can reference this number to see if there
are newer versions available on the website.
Š IP Address: Displays the CN8600’s Internet Protocol Version 4 (32 bit)
address (in the legacy format).
Š Subnet Mask: This is the subnet mask for the IP connection.
Š Gateway: This is the CN8600’s gateway address.
Š IPV6 Address / IPv6 Subnet Prefix Length: Displays the CN8600’s
Internet Protocol Version 6 (128 bit) address (in the new format).
See IPv6, page 132 for details.
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Chapter 4. Configuration
Network
The Network screen is used to specify the CN8600's network environment.
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CN8600 Online Help
IP Installer
The IP Installer is an external Windows-based utility for assigning IP addresses
to the CN8600. Click one of the radio buttons to select Enabled, View Only, or
Disabled for the IP Installer utility. See p. 129 for IP Installer details.
Note: 1. If you select View Only, you will be able to see the CN8600 in the IP
Installer’s Device List, but you will not be able to change the IP
address.
2. For security, we strongly recommend that you set this to View Only
or Disabled after using it.
Service Ports
Specify the ports that the CN8600 uses for various network services.
Š Program: This is the port number for connecting to the CN8600 from the
Windows Client and Java Applet Viewers, and from the Windows and
Java Client AP programs. The default is 9000.
Š HTTP: The port number for a browser login. The default is 80.
Š HTTPS: The port number for a secure browser login. The default is 443.
Š SSH: The port number for a secure shell login. The default is 22.
Š Telnet: The port number for a secure console login. The default is 23.
Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. The service ports cannot have the same value. You must set a
different value for each one.
3. If there is no firewall (on an Intranet, for example), it does not matter
what these numbers are set to, since they have no effect.
If a firewall is being used, the Administrator can specify the port numbers that
the firewall will allow (and set the firewall accordingly). If a port other than the
default is set, users must specify the port number as part of the IP address when
they log in. If not, an invalid port number (or no port number) is specified, the
CN8600 will not be found.
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Chapter 4. Configuration
Redundant NIC
A Redundant NIC ensures that the CN8600 is always online by switching to
another network adapter in case the primary connection fails.
Š Check Redundant NIC if you are using the secondary LAN port for a
second IP address.
Š If you are using the secondary LAN port for a second IP address, leave
Redundant NIC unchecked. Use the drop-down menu and select 1000M
Network Adapter 2, then set the IP and DNS addresses for it.
IPv4 Settings
The CN8600 can either have its IP address assigned dynamically at bootup
(DHCP), or it can be given a fixed IP address.
Š For dynamic IP address assignment, select the Obtain an IP address
automatically, radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IP address manually, radio
button and fill in the IP address.
Note: 1. If you choose Obtain IP address automatically, when the switch starts
up it waits to get its IP address from the DHCP server. If it has not
obtained the address after one minute, it automatically reverts to its
factory default IP address, 192.168.0.60.
2. If the CN8600 is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, you can use the IP
installer. See IP Address Determination, page 127, for information.
The CN8600 can either have its DNS server address assigned automatically, or
a fixed address can be specified.
Š For automatic DNS Server address assignment, select the Obtain DNS
server address automatically, radio button.
Š To specify a fixed address, select the Use the following DNS server
address, radio button and fill in the required information.
Note: Specifying at the alternate DNS Server address is optional.
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CN8600 Online Help
IPv6 Settings
The CN8600 can either have its IPv6 address assigned dynamically at bootup
(DHCP), or it can be given a fixed IPv6 address.
Š For dynamic IP address assignment, select the Obtain an IPv6 address
automatically, radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IPv6 address manually, radio
button and fill in the IP address.
The CN8600 can either have its DNS server address assigned automatically, or
a fixed address can be specified.
Š For automatic DNS Server address assignment, select the Obtain DNS
server address automatically, radio button.
Š To specify a fixed address, select the Use the following DNS server
address, radio button and fill in the required information.
Note: Specifying at the alternate DNS Server address is optional.
Network Transfer Rate
This setting allows you to tailor the size of the data transfer stream to match
network traffic conditions by setting the rate at which the CN8600 transfers
data to remote computers. The range is from 4–99999 Kilobytes per second
(KBps).
DDNS
DDNS maps a dynamic IP address assigned by a DHCP server to a host name.
The CN8600 can update the DDNS server with its IP address at certain time
intervals. To enable the DDNS capability for the CN8600, do the following:
1. Check Enable.
2. Enter the hostname that you registered with your DDNS service provider.
3. Drop down the list to select the DDNS service you are registered with.
4. Key in the Username and Password that authenticates you with your
DDNS service.
5. In the DDNS Retry Time field, key in how many hours the CN8600 waits
before updating the DDNS server.
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Chapter 4. Configuration
ANMS
The Advanced Network Management Settings screen allows you to set up
login authentication and authorization management from external sources. It is
divided into several sections, each of which is described in the sections that
follow.
Event Destination
This section lets you configure the SMTP, log server, SNMP and syslog server
settings.
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CN8600 Online Help
SMTP Settings
To have the CN8600 email reports from the SMTP server to you, do the
following:
1. Check Enable report from the following SMTP server, and key in the IP
address and service port of your SMTP server.
2. If you’re connecting to a secure server, check My server requires secure
connection (SSL).
3. If your server requires authentication, put a check in the My server
requires authentication checkbox, and key in the appropriate account
information in the Account Name and Password fields.
4. Key in the email address of where the report is being sent from in the
From field.
Note: Only one email address is allowed in the From field, and it cannot
exceed 64 English alphanumeric character.
5. Key in the email address (addresses) of where you want the SMTP reports
sent to in the To field.
Note: If you are sending the report to more than one email address,
separate the addresses with a semicolon. The total cannot exceed
256 English alphanumeric character.
6. Put a check on the kind of information that you want to be included in the
report email:
Š Report IP Address
Š Report system reboot
Š Report user login
Š Report user logout
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Chapter 4. Configuration
Log Server
Important transactions that occur on the CN8600, such as logins and internal
status messages, are kept in an automatically generated log file
Š Specify the MAC address of the computer that the Log Server runs on in
the MAC address field.
Š Specify the port used by the computer that the Log Server runs on to listen
for log details in the Port field. The valid port range is 1–65535. The
default port number is 9001.
Note: The port number must different than the one used for the Program
port (see Service Ports, page 32).
See Chapter 10, The Log Server, for details on setting up the log server. The
Log File is discussed on page 113.
SNMP Server
To be notified of SNMP trap events, do the following:
1. Check Enable SNMP Agent.
2. Key in the IP address and the port number of the computer to be notified of
SNMP trap events. The valid port range is 1-65535. Default is 162.
Note: The following SNMP trap events are sent: System Power On, Login
Failure, and System Reset.
Syslog Server
To record all the events that take place on the CN8600 and write them to a
Syslog server, do the following:
1. Check Enable.
2. Key in the IP address and the port number of the Syslog server. The valid
port range is 1-65535. Default is 514.
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Authentication
The CN8600 allows log in authentication and authorization through external
programs.
This screen lets you configure the RADIUS, LDAP, and CC Management
settings.
If you want to use a RADIUS, LDAP, CC Authentication instead of the
CN8600 device authentication, check Disable Device Authentication.
Selecting this option will disable login authentication locally on the CN8600.
If the third party authentication server/external program you are using fails to
authenticate and you cannot log on to the CN8600, you can enable local
authentication through the local console. See page 128 for details on how to use
the local console to enable authentication on the CN8600.
RADIUS Settings
To allow authentication and authorization for the CN8600 through a RADIUS
server, do the following:
1. Check Enable.
2. Fill in the IP addresses and service port numbers for the Preferred and
Alternate RADIUS servers.
3. In the Timeout field, set the time in seconds that the CN8600 waits for a
RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to use
for authentication between the CN8600 and the RADIUS Server.
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Chapter 4. Configuration
LDAP Settings
To allow authentication and authorization via LDAP or LDAPS, the Active
Directory’s LDAP Schema must be extended so that an extended attribute
name for the CN8600 – CN8600-userProfile – is added as an optional attribute
to the person class.
In order to configure the LDAP server, you will have to complete the following
procedures: 1) Install the Windows Server Support Tools; 2) Install the Active
Directory Schema Snap-in; and 3) Extend and Update the Active Directory
Schema. Refer to the LDAP Server Configuration Example for further
information, please see the ATEN website at www.aten.com and navigate to
the Download page.
To allow authentication and authorization for the CN8600 via LDAP / LDAPS,
refer to the information in the following table.
Item
Action
Enable
Put a check in the Enable checkbox to allow LDAP / LDAPS
authentication and authorization.
LDAP / LDAPS
Click a radio button to specify whether to use LDAP or LDAPS.
LDAP Server
Fill in the IP address and port number for the LDAP or LDAPS
server. For LDAP, the default port number is 389; for LDAPS,
the default port number is 636.
Port
Timeout (seconds)
Set the time in seconds that the CN8600 waits for an LDAP or
LDAPS server reply before it times out.
Admin DN
Consult the LDAP / LDAPS administrator to ascertain the
appropriate entry for this field. For example, the entry might
look like this:
cn=LDAPAdmin,ou=cn8600,dc=aten,dc=com
Admin Name
Key in the Group Name for CN8600 administrator users.
Password
Key in the LDAP administrator’s password.
Search DN
Set the distinguished name of the search base. This is the
domain name where the search starts for user names.
If Enable Authorization is not checked, this field must include
the entry where the CN8600 Admin Group is created. Consult
the LDAP / LDAPS administrator to ascertain the appropriate
value.
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CN8600 Online Help
The Permission Attribute Value (for RADIUS and LDAP)
The attribute value for permission is made up of two parts: 1) the IP address of
the CN8600 a user will access; and 2) a string that indicates the access rights
the user has on the CN8600 at that IP address. For example:
192.168.0.80&c,w,j;192.168.0.188&v,l
The makeup of the permission entry is as follows:
Š An ampersand (&) connects the CN8600’s IP with the access rights string.
Š The access rights string is made up of various combinations of the
following characters: c w j p l v s. The characters can be entered in upper
or lower case. See Permitted String Characters table below.
Š The characters in the access rights string are separated by a comma (,).
There are no spaces before or after the comma.
Š If a user has access rights to more than one CN8600, each permission
segment is separated by a semicolon (;). There are no spaces before or
after the semicolon.
Š Use the following keyword for Radius and LDAP setting: su/[username]
– the username must be a real user account that exists in the system.
Š LDAP should use CN8600-userProfile, or can waive this. The login name
must exist in the local account.
Permission String Characters
Character
40
Meaning
C
Grants the user administrator privileges, allowing the user to configure
the system.
W
Allows the user to access the system via the Windows Client program.
J
Allows the user to access the system via the Java applet.
L
Allows the user to access log information via the user's browser.
V
Limits the user's access to only viewing the video display.
M
Allows the user to use the Virtual Media function – Read / Write
Chapter 4. Configuration
CC Management Settings
To allow authorization for the CN8600 through a CC (Control Center) server,
check Enable and fill in the CC Server’s IP address and the port that it listens
on in the appropriate fields.
Note: Authentication refers to determining the authenticity of the person
logging in; authorization refers to assigning permission to use the
device’s various functions.
Security
The Security screen controls access to the CN8600, and lets you configure the
login failure policies, login string, security settings, and so on.
Login Failures
For increased security, the Login Failures section allows administrators to set
policies governing what happens when a user fails to log in successfully.
The meanings of the entries are explained below.
Š Login Fail Policy: Select the login failure policy that the CN8600 applies.
Lock Client PC – If this is enabled, after the allowed number of failures
have been exceeded, the computer attempting to log in is automatically
locked out. No logins from that computer will be accepted. The default is
enabled. This function relates to the client computer’s IP. If the IP is
changed, the computer will no longer be locked out.
Lock Account – If this is enabled, after the allowed number of failures
have been exceeded, the user attempting to log in is automatically locked
out. No logins from the username and password that have failed will be
accepted. The default is enabled.
Š Allowed - Sets the number of consecutive failed login attempts that are
permitted from a remote computer. The default is 5 times.
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CN8600 Online Help
Š Timeout - Sets the amount of time (in minutes) that a remote computer
must wait before attempting to login again after it has exceeded the
number of allowed failures. The default is 3 minutes.
Note: If you don’t enable Login Failures, users can attempt to log in an
unlimited number of times with no restrictions. For security purposes,
we recommend that you enable this function and enable the lockout
policies.
Filter
IP and MAC Filters control access to the CN8600 based on the IP and/or MAC
addresses of the computers attempting to connect. A maximum of 100 IP filters
and 100 MAC filters are allowed. If any filters have been configured, they
appear in the IP Filter and/or MAC Filter list boxes.
To enable IP and/or MAC filtering, put a check mark in the IP Filter Enable
and/or MAC Filter Enable checkbox.
Š If the Include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
Š If the Exclude button is checked, all the addresses within the filter range
are denied access; all other addresses are allowed access.
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Chapter 4. Configuration
Adding Filters
To add an IP filter, do the following:
1. Click Add. Key in the IP address range you want to filter, and click OK:
2. Repeat these steps for any additional IP addresses you want to filter.
To add a MAC filter, do the following:
1. Click Add. A dialog box similar to the one below appears:
2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.
Note: If there is a conflict between an IP filter and a MAC filter – for example,
where a computer’s IP address is allowed by the IP filter but it’s MAC
address is excluded by the MAC filter – then that computer’s access is
blocked. In other words, if either filter blocks a computer, then the
computer is blocked, no matter what the other filter is set to.
Modifying Filters
To modify a filter, select it in the IP Filter or MAC Filter list box and click
Modify. The Modify dialog box is similar to the Add dialog box. When it
comes up, simply delete the old address(es) and replace it with the new one(s).
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CN8600 Online Help
Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.
The Filter section also lets administrators specify a Login String that users must
include (in addition to the IP address) when they access the CN8600 with a
browser. For example:
192.168.0.126/CN8600
Š The following characters are allowed:
0–9 a–z A–Z ~ ! @ $ ^ & * ( ) _ + ‘ - = [ ] { } ; ’ < > , . |
Š The following characters are not allowed:
Š % ” : / ? # \ [Space]
Š Compound characters (É Ç ñ ... etc.)
Note: 1. There must be a forward slash between the IP address and the string.
2. If no login string is specified here, anyone will be able to access the
CN8600 login page using the IP address alone. This makes your
installation less secure.
For security purposes, we recommend that you change this string occasionally.
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Chapter 4. Configuration
Account Policy
Set the parameters for the username and password.
Š Minimum Username Length: Enter the minimum number (0 - 16) of
characters required for a username (default is 6).
Š Minimum Password Length: Enter the minimum number (0 - 16) of
characters required for a password (default is 6).
Š Check whether the password must contain at least: One Upper Case, One
Lower Case; and/or One Number character.
Note: This policy only affects user accounts created after this policy has
been enabled, as well as password changes to existing user accounts.
Check Disable Duplicate Login to ensure that only one session for each user
account is active. This prevents users from logging in with the same account at
the same time.
Encryption
These flexible encryption alternatives for keyboard/mouse, video, and virtual
media data let you choose any combination of DES; 3DES; AES; RC4; or a
Random cycle of any or all of them.
Enabling encryption will affect system performance – no encryption offers the
best performance; the greater the encryption, the greater the adverse effect. If
you enable encryption, the performance considerations (going from best to
worst) are as follows:
Š RC4 offers the least performance impact; DES is next; then 3DES or AES
Š The RC4 + DES combination offers the least impact of any combination
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CN8600 Online Help
Mode
Use this section to set the working mode parameters.
Š Enable ICMP so that the CN8600 can be pinged. If it is not enabled, the
device cannot be pinged. The default is Enabled.
Š Enable Multiuser Operation to permit more than one user to log into the
CN8600 at the same time. The default is Enabled.
Š Enable Virtual Media Write allows redirected virtual media devices on a
user’s system to send data to a remote server, as well as being able to have
data from the remote server written to them. The default is Enabled.
Š Browser Service allows the administrator to limit the scope of browser
access to the CN8600. Put a check in the checkbox to enable this function,
then select the browser limitation in the drop down list box. Choices are
explained in the following table:
Item
Explanation
Disable Browser
If this is selected, the CN8600 cannot be accessed via
a browser. It can only be accessed from the AP
programs (see AP Operation, page 91).
Disable HTTP
If this is selected, the CN8600 can be accessed via a
browser, but not from an ordinary (HTTP) login
connection – it can only be accessed over a secure
HTTPS (SSL) connection.
Disable HTTPS (SSL)
If this is selected, the CN8600 can be accessed via a
browser over an ordinary (HTTP) login connection, but
not via a secure HTTPS (SSL) connection.
Š If Disable Authentication is checked, no authentication procedures are
used to check users attempting to log in. Users gain Administrator access
to the CN8600 switch simply by entering combination of username and
password.
Note: Enabling this setting creates an extremely dangerous result as far as
security goes, and should only be used under very special
circumstances.
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Chapter 4. Configuration
Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a
self-signed certificate; and importing a third-party certificate authority (CA)
signed certificate.
Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed Private
Certificates, page 140 for details about using OpenSSL to generate your own
private key and SSL certificate.
Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate
authority (CA) signed certificate. To obtain a third party signed certificate, go
to a CA (Certificate Authority) website to apply for an SSL certificate. After
the CA sends you the certificate, save it to a convenient location on your
computer.
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CN8600 Online Help
Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private
encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your certificate
file is located; and select it.
3. Click Upload to complete the procedure.
Note: Both the private encryption key and the signed certificate must be
imported at the same time.
Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of
obtaining and installing a CA signed SSL server certificate.
To perform this operation do the following:
1. Click Create CSR. The following dialog box appears:
2. Fill in the form – with entries that are valid for your site – according to the
example information in the following table:
Information
48
Example
Country (2 letter code)
TW
State or Province
Taiwan
Locality
Taipei
Organization
Your Company, Ltd.
Unit
Techdoc Department
Common Name
mycompany.com
This must be the exact domain name of the site that you
want the certificate to be valid for. If the site’s domain name is
www.mycompany.com, and you only specify
mycompany.com, the certificate will not be valid.
Email Address
administrator@yourcompany.com
Chapter 4. Configuration
3. After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now
stored on the CN8600.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient
location on your computer
This is the file that you give to the third party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on
your computer. Click Browse to locate the file; then click Upload to store
it on the CN8600.
Note: When you upload the file, the CN8600 checks the file to make sure
the specified information still matches. If it does, the file is
accepted; if not, it is rejected.
If you want to remove the certificate (to replace it with a new one because of a
domain name change, for example), simply click Remove CSR.
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CN8600 Online Help
Console Management
This section discusses methods of opening the CN8600 console via OOBC or
serial connection.
OOBC
In case the CN8600 cannot be accessed with the usual LAN-based methods, it
can be accessed via the switch’s modem port. To enable support for PPP
(modem) operation, click to put a checkmark in the Enable Out of Band Access
checkbox.
PPP Settings
When you enable Out of Band Access, the Enable Dial Back, and Enable Dial
Out functions become available, as described in the sections that follow.
Dial Back
As an added security feature, if this function is enabled, the switch disconnects
the calls that dial in to it, and dials back to one of the entries specified below:
Š Enable Fixed Number Dial Back: If Fixed Number Dial Back is enabled,
when there is an incoming call, the CN8600 hangs up the modem and dials
back to the modem whose phone number is specified in the Phone Number
field.
Key the phone number of the modem that you want the CN8600 to dial
back to in the Phone Number field.
Š Enable Flexible Dial Back: If Flexible Dial Back is enabled, the modem
that the CN8600 dials back to doesn’t have to be fixed. It can dial back to
any modem that is convenient for the user, as follows:
1. Key the password that the users must specify in the Password field.
2. When connecting to the CN8600’s modem, users specify the phone
number of the modem that they want the CN8600 to dial back to as
their Username, and specify the password set in the Password field for
their password.
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Chapter 4. Configuration
Dial Out
For the dial out function, you must establish an account with an Internet
Service Provider, and use a modem to dial up to your ISP account. An
explanation of the Enable Dial Out items is given in the table below:
Š ISP Settings: Specify the telephone number, account name (username),
and password that you use to connect to your ISP.
Š Dial Out Schedule: This entry sets up the times you want the CN8600 to
dial out over the ISP connection. Every provides a listing of fixed times
from every hour to every four hours.
Š If you select Every two hours (for example), the CN8600 will start
dialing out every two hours beginning at 00:00.
Š If you don't want the CN8600 to dial out on a fixed schedule, select
Never from the list.
Š Daily at will dial out once a day at a specified time. Use the hh:mm format
to specify the time.
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Š PPP online time specifies how long you want the ISP connection to last
before terminating the session and hanging up the modem. A setting of
zero means it is always on line.
Š Emergency Dial Out: If the CN8600 gets disconnected from the network,
or the network goes down, this function puts the switch on line via the ISP
dial up connection.
Š If you choose PPP stays online until network recovery, the PPP
connection to the ISP will last until the network comes back up or the
switch reconnects to it.
Š If you choose PPP online time, the connection to the ISP will terminate
after the amount of time that you specify is up. A setting of zero means
it is always on line.
Š Dial Out Mail Configuration: This section provides email notification of
problems that occur on the devices connected to the CN8600's ports.
Note: This email notification differs from the one configured under SMTP
Settings in that it uses the ISP mail server rather than the internal
company’s mail server.
Š Key in the IPv4 address, IPv6 address, or domain name of your SMTP
server in the SMTP Server IP Address field, and enter the
corresponding port in the Service Port field.
Š If your server requires a secure SSL connection, put a check in the
SMTP server requires secure connection (SSL) checkbox
Š If your server requires authentication, put a check in the SMTP server
requires authentication checkbox, then key in the appropriate account
name and password in the fields, below.
Š Key in the email address of the person responsible for the SMTP server
(or some other equally responsible administrator), in the Email From
field.
Š Key in the email address (addresses) of where you want the report sent
to in the To field. If you are sending the report to more than one email
address, separate the addresses with a comma or a semicolon.
When you have finished making your settings on this page, click Save.
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Serial Console
To configure the CN8600 to interact with the connected serial device, you need
to set its parameters to match the parameters of the device in the Port Property
Settings.
Select the values that match the ones used by the connected serial console
device. The port property settings that the CN8600 supports are as follows:
Š Baud Rate: This sets the port’s data transfer speed. Choices are from 300–
38400 (drop down the list to see them all). Set this to match the baud rate
setting of the serial console device. Default is 9600 (which is a basic
setting for many serial console devices).
Š Data Bits: This sets the number of bits used to transmit one character of
data. Choices are: 7 and 8. Set this to match the data bit setting of the serial
console device. Default is 8 (which is the default for the majority of serial
console devices).
Š Parity: This bit checks the integrity of the transmitted data. Choices are:
None; Odd; Even. Set this to match the parity setting of the serial console
device. Default is None.
Š Stop Bits: This indicates that a character has been transmitted. Set this to
match the stop bit setting of the serial console device. Choices are: 1 and 2.
Default is 1 (which is the default for the majority of serial console
devices).
Š Flow Control: This allows you to choose how the data flow will be
controlled. Choices are: None, Hardware, and XON/XOFF. Set this to
match the flow control setting of the serial console device. Default is
None.
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Note: None is only supported for baud rates of 9600 and lower. For baud
rates greater than 9600, you must choose Hardware or XON/XOFF.
Š Port Alert Properties: You can specify up to 10 types of events (e.g.,
Power On). Enter them in the provided Alert String (1 - 10) fields.
When you have finished making your selections, click Save.
Date/Time
The Date/Time dialog page sets the CN8600 time parameters:
Set the parameters according to the information below.
Time Zone
Š To establish the time zone that the CN8600 is located in, drop down the
Time Zone list and choose the city that most closely corresponds to where
it is at.
Š If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding checkbox.
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Date / Time
Š Select the month from the dropdown listbox.
Š Click < or > to move backward or forward by one year increments.
Š In the calendar, click on the day.
Š To set the time, key in the numbers using the 24 hour HH:MM:SS format.
Š Click Set to save your settings.
Network Time
To have the time automatically synchronized to a network time server, do the
following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in the IP address
of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization
procedures.
5. If you want to synchronize immediately, click Adjust Time Now.
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Customization
Use this section to edit the device settings.
Š If Force All to Grayscale is enabled, the remote displays of all devices
connected to the CN8600 are changed to grayscale. This can speed up I/O
transfer in low bandwidth situations.
Š If Enable Client AP Device List is enabled, the switch appears in the
Server List when using the WinClient or Java Client AP (see The Client
Viewer, page 63, and The JavaClient Viewer, page 97). If this option is not
enabled, the switch can still be connected to, but its name will not appear
in the Server List.
Š OS: Specifies the operating system that the server on the connected port is
using. Choices are Win, Mac, Sun, and Other. The default is Win.
Š Language: Specifies the OS language being used by the server on the
connected port. Drop down the list to see the available choices. The
default is English US.
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Š Multiuser Mode: Defines how a port is to be accessed when multiple
users have logged on, as follows:
Š Exclusive: The first user to switch to the port has exclusive control over
the port. No other users can view the port.
Š Occupy: The first user to switch to the port has control over the port.
However, additional users may view the port’s video display.
Š Share: Users simultaneously share control over the port. Input from the
users is placed in a queue and executed chronologically. Under these
circumstances, users can take advantage of the Message Board, which
allows a user to take control of the keyboard and mouse or keyboard,
mouse, and video of a Share port (see The Message Board, page 80).
Š Occupy Timeout: If there is no user input for the amount of time specified
here, the control privilege is released and transferred to the next user who
moves the mouse or uses the keyboard.
Š Reset: After making any network changes, be sure Reset on exit has been
enabled (there is a check in the checkbox), before logging out. This allows
network changes to take effect without having to power the switch off and
on.
Click Reset Default Values to use the default factory settings of the
CN8600.
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Preferences
The following sections describe the administration utilities covered on this
section, including the User Preferences, Log, Remote Console and
Download screens. You can find the links to these screens under Preferences
in the left panel menu.
User Preferences
The User Preferences screen allows the user to set the device password, as well
as device parameters including the Language, OSD Hotkey, Logout Timeout
and the Viewer.
Settings
Set device parameters using the following fields:
Š Language: Selects the language that the interface displays in. Drop down
the list to make your selection.
Selecting Auto causes the CN8600 to display the pages in the same
language to which the browser is set.
If your browser is set to a non-supported language, the CN8600 looks to
what your server’s operating system is set to. If the operating system is set
to a supported language it will use that language to display its pages. If the
operating system is set to a non-supported language, the CN8600 defaults
to English. After making your choice, click Save.
Š OSD Hotkey: Select the keyboard combination to call the OSD function.
Š Logout Timeout: Set how many minutes the CN8600 allows a user
session to last before terminating the session.
Š Viewer: Choose the viewer you would like to use when viewing the
remote server’s display. This is set to Auto Detect by default, which opens
the WinClient for Windows systems.
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Password
Change your password using the following fields:
Š Old Password: Key in the old password.
Š New Password: Key in the new password.
Š Confirm Password: Key in the exact same characters to verify you have
entered the correct new password
Click Change Password to apply your settings.
Logs
The CN8600 logs all the events that take place on it. Following a reset, it writes
them to a log file, which is a searchable database. To view the contents of the
log file, click the Log icon at the center left of the page. A screen similar to the
one below appears:
A maximum of 512 events are kept in the log file. As new events are recorded,
they are placed at the bottom of the list. When a new event is recorded after
there are 512 events in the log file, the earliest event in the list is discarded.
Note: To maintain and view a record of all the events that take place (not just
the most recent 512), set up the Log Server AP program. see The Log
Server, page 115.
To clear the log file, click on the Clear Log icon at the lower right of the page.
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Remote Console
The preview in this screen shows a snapshot of the server’s display, as follows:
Clicking Refresh updates the snapshot of the remote display.
Š Select the Exit Macro you would like to use and click Save.
Š To configure the PN0108 (a Power Over the NET™ device), click Open
Power Management. When connection between the devices is established,
you can only use the CN8600’s IP address to access the configuration
screens of the PN0108. Clicking this button opens the login page of the
device.
Note: 1. Connection to the PN0108 or a Power Over the NET™ (PON) device
can only be viewed and managed through the browser configuration
screens; these screens are not available via the Windows or Java
application (AP) programs.
2. Refer to ATEN’s PN0108 User Manual (or a compatible PON
device’s manual) for details on editing the power management
configuration screens.
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Download
The Download page lets you download the standalone Windows Client AP,
Java client AP and Log Server AP.
1. Click the button of the AP you want to download.
2. Follow the on-screen instructions to complete the installation and have the
program icon placed on your desktop.
Š For more information on the Windows Client AP and Java Client AP, refer
to Chapter 6 on page 91.
Š For details on the Log Server AP, refer to Chapter 10 on page 115.
About
Click About to see the current firmware version and copyright information of
your CN8600.
View and Logout
Click the Viewer icon to view and configure the server’s display/monitor in a
separate window.
Click the Logout icon when you are done configuring the CN8600’s operating
environment. This logs you out of the CN8600 GUI.
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The Client Viewer
Starting Up
The Client Viewer is available when you log into the CN8600 web GUI using
a browser. After you log in (see Logging In, page 17), click the Viewer icon in
the left panel menu. A second or two after, the remote server’s display appears
as a window on your desktop:
By default, the WinClient version of the viewer is displayed.
If you want to use the JavaClient version, see User Preferences, page 58 for
details on how to configure this option. To navigate the Java version, refer to
Chapter 7, page 97.
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Navigation
You can work on the remote system via the screen display on your monitor just
as if it were your local system.
Š You can maximize the window, drag the borders to resize the window; or
use the scrollbars to move around the screen.
Š You can switch between your local and remote programs with [Alt + Tab].
Note: 1. Due to net lag, there might be a slight delay before your keystrokes
show up. You may also have to wait a bit for the remote mouse to
catch up to your local mouse before you click.
2. Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
The WinClient Control Panel
The WinClient control panel is hidden at the upper or lower center of the screen
(the default is up). It becomes visible when you move the mouse pointer over it:
The control panel has two menu styles: at startup, only the icons are displayed.
Pressing this icon ( ) changes the menu into a combination of icon + text
mode as show below:
Note: 1. The above image shows the complete Control Panel. The icons that
appear can be customized. See Control Panel Configuration,
page 89, for details.
2. To move the Control Panel to a different location on the screen, place
the mouse pointer over the text bar area, then click and drag.
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Š By default, the left of the top text row shows the video resolution of the
remote display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the top text row changes to describe the icon's
function. In addition, if a message from another user is entered in the
message board, and you have not opened the message board in your
session, the message will appear in the top row.
Š If the User Info function has been enabled under Control Panel
Configuration (see User Info, page 90), the total number of users currently
logged into the CN8600 displays in the center of the upper text row.
Š Right clicking in the text row area brings up a menu that allows you to
select options for the Screen Mode, Zoom, Mouse Pointer type, Mouse
Sync Mode and Macro List. These functions are discussed in the sections
that follow.
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Control Panel Functions
The Control Panel functions are described in the table below.
Note: Clicking the T button at the top right of the dialog boxes that appear for
the control panel functions brings up a slider to adjust the transparency
of the dialog box. After making your adjustment, click anywhere in the
dialog box to dismiss the slider.
Icon
Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to
have it display normally.
When you click this, the Control Panel format changes and you get
4 categories: Keyboard/Mouse, Video, Macro and Advanced.
Hover your mouse over these categories to see the rest of the menu
items:
Click the icon again to revert to the original Control Panel format.
Click to bring up the Macros dialog box (see page 68 for details).
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 77, for details).
Video Settings
Toggles the display between Full Screen Mode and Windowed
Mode.
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 90, for details on configuring the Snapshot
parameters.
Click to bring up the Message Board (see The Message Board,
page 80).
Click to send a Ctrl+Alt+Del signal to the remote system.
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Icon
Function
Click to toggle the remote display between color and grayscale.
Click to bring up the Virtual Media dialog box. The icon changes
when a virtual media device is started on the port. See Virtual
Media, page 82, for specific details.
Note: This icon displays in gray when the function is disabled or not
available to the user.
Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 85 for details.
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 86).
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 87).
Mouse Pointer
Click to toggle Automatic or Manual mouse sync.
Š When the selection is Automatic, a green √ appears on the icon.
Š When the selection is Manual, a red X appears on the icon.
See Mouse DynaSync Mode, page 87 for a complete explanation of
this feature.
Click this to turn the speaker on or off.
Click this to turn the microphone on or off.
Macro List
Click to display a dropdown Macro List of User macros. Access and
run macros more conveniently rather than using the Macros dialog
box (see the Macros icon in the table above, and the Macros section
on page 68).
Click to bring up the Control Panel Configuration dialog box.
See Control Panel Configuration, page 89, for details on configuring
the Control Panel.
Click to exit the remote view and go back to the web browser Main
Page.
Exit
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Icon
Function
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
Š When the lock state is On, the LED is bright green and the lock
hasp is closed.
Š When the lock state is Off, the LED is dull green and the lock
hasp is open.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your
keyboard causes the icon’s color to change accordingly.
Macros
The Macros icon provides access to three functions found in the Macros dialog
box: Hotkeys, User Macros, and System Macros. Each of these functions is
described in the following sections.
Hotkeys
Various actions, corresponding to clicking the Control Panel icons, can be
accomplished directly from the keyboard with hotkeys. Selecting the Hotkeys
radio button lets you configure which hotkeys perform the actions. The actions
are listed to the left; their hotkeys are shown to the right. Use the checkbox to
the left of an action’s name to enable or disable its hotkey.
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If you find the default Hotkey combinations inconvenient, you can reconfigure
them as follows:
1. Highlight an Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in
the Hotkeys field as you press them.
Š You can use the same function keys for more than one action, as long
as the key sequence is not the same.
Š To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
An explanation of the Hotkey actions is given in the table below:
Action
Explanation
Exit remote location Exits the remote view and goes back to the web browser Main
Page. This is equivalent to clicking the Exit icon on the Control
Panel. The default keys are F2, F3, F4.
Adjust Video
Brings up the Video Settings dialog box. This is equivalent to
clicking the Video Settings icon on the Control Panel. The default
keys are F5, F6, F7.
Toggle OSD
Toggles the Control Panel Off and On. The default keys are F3,
F4, F5.
Toggle mouse
display
If you find the display of the two mouse pointers (local and
remote) to be confusing or annoying, you can use this function to
shrink the non-functioning pointer down to a barely noticeable
tiny circle, which can be ignored. Since this function is a toggle,
use the hotkeys again to bring the mouse display back to its
original configuration. This is equivalent to selecting the Dot
pointer type from the Mouse Pointer icon on the Control Panel.
The default keys are F7, F8, F9.
Note: The Java Control Panel does not have this feature.
Adjust mouse
This synchronizes the local and remote mouse movements. The
default keys are F8, F7, F6.
Video Auto-sync
This combination performs an auto-sync operation. It is
equivalent to clicking the Video Autosync icon on the Control
Panel. The default keys are F6, F7, F8.
Show/Hide Local
Cursor
Toggles the display of your local mouse pointer off and on. This is
equivalent to selecting the Null pointer type from the Mouse
Pointer icon on the Control Panel. The default keys are F4,F5.
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Action
Explanation
Substitute Ctrl key
If your local computer captures Ctrl key combinations, preventing
them from being sent to the remote system, you can implement
their effects on the remote system by specifying a function key to
substitute for the Ctrl key. If you substitute the F11 key, for
example, pressing [F11 + 5] would appear to the remote system
as [Ctrl + 5]. The default key is F11.
Substitute Alt key
Although all other keyboard input is captured and sent to the
remote system, [Alt + Tab] and [Ctrl + Alt + Del] work on your
local computer. In order to implement their effects on the remote
system, another key may be substituted for the Alt key. If you
substitute the F12 key, for example, you would use [F12 + Tab]
and [Ctrl + F12 + Del]. The default key is F11.
User Macros
User Macros are used to perform specific actions on the remote server. To
create the macro, do the following:
1. Select the User Macros radio button, then click Add.
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2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
Š To pause macro recording, click Pause. To resume, click Pause again.
Š Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:
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Š Clicking Cancel cancels all keystrokes.
Š When you have finished, click Stop. This is the equivalent of clicking
Done in Step 5.
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switching is not recorded.
4. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box
shown in Step 1:
5. You can give each macro a set of hotkeys, as illustrated in Hotkeys,
page 68.
6. You can also assign the playback mode and select either Play Without
Wait (Nowait) or Play with Time Control.
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If you run the macro from this dialog box, you
have the option of specifying how the macro runs.
Š If you choose Play Without Wait, the macro
runs the keypresses one after another with no
time delay between them.
Š If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the
arrow next to Play to make your choice.
Š If you click Play without opening the list, the macro runs with the default
choice. The default choice (NoWait or TimeCtrl), is shown in the Playback
column.
7. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
8. Repeat the procedure for any other macros you wish to create.
After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you
want (see Macro List, page 67).
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3. By opening this dialog box and clicking Play.
Note: User Macros are stored on the Local Client computer of each user.
Therefore there is no limitation on the of number of macros, the size of
the macro names, or makeup of the hotkey combinations that invoke
them.
Search, at the bottom of the dialog box, lets you filter the list of macros that
appear in the large upper panel for you to play or edit. Click a radio button to
choose whether you want to search by name or by key; key in a string for the
search; then click Search. All instances that match your search string appear in
the upper panel.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination which would cause the remote device’s log in page
to come up the next time the device was accessed. To create the macro, do the
following:
1. Select System Macros, then click Add.
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2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
Š To pause macro recording, click Pause. To resume, click Pause again.
Š Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes (see page 75).
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switching is not recorded.
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4. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses displayed in the Macro column:
5. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
6. Repeat the procedure for any other macros you wish to create.
Once the system macros have been created, you can choose to run any one
them upon logging out of the CN8600 (see Customization, page 56 for details).
Note: 1. Information about the Search function is given on page 74.
2. Systems macros are stored on the CN8600, therefore macro names
may not exceed 64 English alphanumeric character, and hotkey
combinations may not exceed 256 Bytes (each key usually takes 3–5
Bytes).
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Video Settings
The Video Settings dialog box allows you to adjust the placement and
picture quality of the remote screen display on your monitor.
The adjustment options are as follows:
Option
Usage
Click this to control the transparency of the Video Settings dialog
box.
Performance
Select the type of internet connection that exists between the
Local Client computer and the CN8600. The CN8600 will use that
selection to automatically adjust the Video Quality and Detect
Tolerance settings to optimize the quality of the video display.
Since network conditions vary, if none of the pre-set choices
seem to work well, you can select Customize and use the Video
Quality and Detect Tolerance slider bars to adjust the settings
to suit your conditions.
Enhanced Text
Mode
Check this to solve video display problems related to video
screen resolution that affect some interface systems (e.g., Sun
Blade 1000 servers).
Advanced
See page 78 for details.
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Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Adjustment dialog box.
Under Basic configuration, there are ten preset and four user-defined levels to
choose from. Drop down the list box and choose the most suitable one.
For greater control, clicking the Advanced button brings up the following
dialog box:
The additional options in the Advanced screen are as follows:
Option
RGB
Usage
Drag the slider bars to adjust the RGB (Red, Green, Blue)
values. When an RGB value is increased, the RGB component of
the image is correspondingly increased.
If you enable Set to Grayscale, the remote video display is
changed to grayscale.
Gamma
This section allows you to adjust the video display's gamma
level.
Click and drag the diagonal line at as many points as you wish to
achieve the display output you desire.
Click Save As to save up to four user-defined configurations
derived from this method. Saved configurations can be recalled
from the list box at a future time.
Click Reset to abandon any changes and return the gamma line
to its original diagonal position.
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Option
Usage
Video Quality
Drag the slider bar to adjust the overall video quality. The larger
the value, the clearer the picture and the more video data goes
through the network. Depending on the network bandwidth, a
high value may adversely affect response time.
Enable Refresh
The CN8600 can redraw the screen every 1 to 99 seconds,
eliminating unwanted artifacts from the screen. Select Enable
Refresh and enter a number from 1 through 99. The CN8600 will
redraw the screen at the interval you specify. This feature is
disabled by default. Click to put a check mark in the box next to
Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when
mouse movement stops.
2. Enabling this feature increases the volume of video
data transmitted over the network. The lower the
number specified, the more often the video data is
transmitted. Setting too low a value may adversely
affect overall operating responsiveness.
Transparency
Drag the slider bars to adjust the transparency of the remote
display.
Color Depth Control This setting determines the richness of the video display by
adjusting the amount of color information.
Detect Tolerance
This setting also relates to video quality. It governs detecting or
ignoring pixel changes. A high setting can result in a lower quality
display due to less data transfer. A lower setting will result in
better video quality, but setting the threshold too low may allow
too much data to be transferred, negatively impacting network
performance.
Click OK to save your changes and close the dialog box.
Click Cancel to abandon your changes and close the dialog box.
Note: For best results, change the gamma while viewing a remote computer.
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The Message Board
To alleviate the possibility of access conflicts resulting from multiple
user logins, the CN8600 provides a message board that allows users to
communicate with each other:
The Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button
Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the
user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When a port is set to Occupy
mode (see Mode, page 46), you can use this button to occupy the KVM.
When you Occupy the KVM, other users cannot see the video, and
cannot input keyboard or mouse data. The button is shadowed when the
KVM is occupied. The icon displays next to the user's name in the User
List panel when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When a port is set to Occupy mode
(see Mode, page 46), you can use this button to occupy the KM. When
you Occupy the KM, other users can see the video, but cannot input
keyboard or mouse data. The button is shadowed when the KM is
occupied. The icon displays next to the user's name in the User List
panel when the user has occupied the KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.
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Message Display Panel
Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
User List Panel
The names of all the logged in users are listed in this panel.
Š Your name appears in blue; other users' names appear in black.
Š By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
Š If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
Š If a user has disabled Chat, its icon displays before the user's name to
indicate so.
Š If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
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Virtual Media
The Virtual Media feature allows a drive, folder, image file, or
removable disk on a local client computer to appear and act as if it were
installed on the remote server. Virtual Media also supports a smart card reader
function that allows a reader plugged into a local client computer to appear as
if it were plugged into the remote server.
Virtual Media Icons
The Virtual Media icon on the WinClient Control Panel changes, to indicate
whether the virtual media function is available, or if a virtual media device has
already been mounted on the remote server, as shown in the table below:
Icon
Function
The icon displays in blue to indicate that the virtual media function is
available. Click the icon to bring up the virtual media dialog box.
The icon displays in blue with a red X to indicate that a virtual media
device has been mounted on the remote server. Click the icon to
unmount all redirected devices.
Virtual Media Redirection
To implement the virtual media redirection feature, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
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2. Click Add; then select the media source.
Depending on your selection, additional dialog boxes appear enabling you
to select the drive, file, folder, or removable disk you desire. See Virtual
Media Support, page 148 for details about mounting these media types.
3. To add additional media sources, click Add, and select the source as many
times as you require.
Up to three virtual media choices can be mounted. The top three in the list
are the ones that are selected. To rearrange the selection order, highlight
the device you want to move, then click the Up or Down Arrow button to
promote or demote it in the list.
4. Read refers to the redirected device being able to send data to the remote
server; Write refers to the redirected device being able to have data from
the remote server written to it. The default is for Write to not be enabled
(Read only). If you want the redirected device to be writable as well as
readable, click to put a check in the Enable Write checkbox:
Note: 1. If a redirected device cannot be written to, or if a user does not
have write permissions, it appears in gray and cannot be selected.
2. See Virtual Media Support, page 148, for a list of supported
virtual media types.
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5. To remove an entry from the list, highlight it and click Remove.
6. After you have made your media source selections, click Mount. The
dialog box closes. The virtual media devices that you have selected are
redirected to the remote system, where they show up as drives, files and
folders on the remote system’s file system.
Once mounted, you can treat the virtual media as if they were really on the
remote server – drag and drop files to/from them; open files on the remote
system for editing and save them to the redirected media, etc.
Files that you save to the redirected media, will actually be saved on your
local system. Files that you drag from the redirected media will actually
come from your local system.
7. To end the redirection, bring up the Control Panel and click on the Virtual
Media icon. All mounted devices are automatically unmounted.
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Smart Card Reader
Note: This feature is only available when using the WinClient Viewer or the
Windows Client AP.
The smart card reader function allows a reader plugged into a local client
computer’s USB port to be redirected, and appear as if it were plugged into the
remote server. One purpose of smart cards (Common Access Cards, for
example), is to allow authentication to the remote server from the local client.
When a smart card reader is connected to the local client computer, an entry for
it appears when you bring up the Virtual Media dialog box and click Add:
Make your selection; then click Mount to complete the redirection.
Note: If you mount a smart card reader, you cannot mount any other virtual
media device. If any virtual media devices are already mounted, you
must unmount them before you can mount the smart card reader.
Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting
Description
100%
Sizes and displays the remote view window at 100%.
75%
Sizes and displays the remote view window at 75%.
50%
Sizes and displays the remote view window at 50%.
25%
Sizes and displays the remote view window at 25%.
1:1
Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.
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The On-Screen Keyboard
The CN8600 supports an on-screen keyboard, available in multiple
languages, with all the standard keys for each supported language.
Click this icon to pop up the on-screen keyboard:
One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems are not the same, you do not have to
change the configuration settings for either system. The user just has to bring
up the on-screen keyboard; select the language used by the computer on the
port he is accessing; and use the on-screen keyboard to communicate with it.
Note: You must use your mouse to click on the keys. You cannot use your
actual keyboard.
To change languages, do the following:
1. Click the down arrow next to the currently selected language to drop down
the language list.
2. Select the new language from the list.
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To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.
Mouse Pointer Type
The CN8600 offers a number of mouse pointer options when working
in the remote display. Click this icon to select the type that you would
like to work with:
Note: The icon on the Control Panel changes to match your choice.
Mouse DynaSync Mode
Clicking this icon selects whether synchronization of the local and
remote mouse pointers is accomplished either automatically or
manually.
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Automatic Mouse Synchronization (DynaSync)
Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.
The icon on the toolbar indicates the synchronization mode status as follows:
Icon
Function
The green check mark on this icon indicates that Mouse DynaSync
is available and is enabled. This is the default setting when Mouse
DynaSync is available. (See the Note, above.)
The red X on this icon indicates that Mouse DynaSync is available
but is not enabled.
When Mouse DynaSync is available, clicking the icon toggles its status
between enabled and /disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual syncing procedures described in the next
section.
Manual Mouse Synchronization
If you are using Manual mouse synchronization instead of automatic
DynaSync and the local mouse pointer goes out of sync with the remote
system's mouse pointer, there are a number of methods to bring them back into
sync:
1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel (see page 77).
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 77, for details).
3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust mouse, page 69, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic computer
attached to the switch. See Additional Mouse Synchronization Procedures,
page 146, for instructions.
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Control Panel Configuration
Clicking the Control Panel icon brings up a dialog box that allows you
to configure the items that appear on the Control Panel, as well as its
graphical settings:
The dialog box is organized into five main sections as described in the table,
below:
Item
Description
Customize
Control Panel
Allows you to select which icons display in the Control Panel
Control Panel
Style
Š Enabling Transparent makes the Control Panel semi-transparent,
so that you can see through it to the display underneath.
Š Enabling Icon causes the Control Panel to display as an icon until
you mouse over it. When you mouse over the icon, the full panel
comes up.
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Item
Description
Screen Options
Š If Full Screen Mode is enabled, the remote display fills the entire
screen.
Š If Full Screen Mode is not enabled, the remote display appears as
a window on the client desktop. If the remote screen is larger than
what is able to fit in the window, scrollbars will appear.
Š If Keep Screen Size is enabled, the remote screen is not resized.
Š If the remote resolution is smaller than that of the client
monitor, its display appears like a window centered on the
screen.
Š If the remote resolution is larger than that of the client monitor,
its display is scaled to the client monitor size.
Š If Keep Screen Size is not enabled, the remote screen is resized
to fit the client monitor's resolution.
User Info
If Show User Numbers is enabled, the total number of users logged
into the CN8600 displays in the center of the upper text row of the
Control Panel (See the Control Panel diagram on page 64 for an
example.)
Snapshot
These settings let the user configure the CN8600’s screen capture
parameters (see the Snapshot description under The WinClient
Control Panel, page 64):
Š Path lets you select a directory that the captured screens
automatically get saved to. Click Browse; navigate to the directory
of your choice; then click OK. If you don’t specify a directory here,
the snapshot is saved to your desktop.
Š Click a radio button to choose whether you want the captured
screen to be saved as a BMP or a JPEG (JPG) file.
Š If you choose JPEG, you can select the quality of the captured file
with the slider bar. The higher the quality, the better looking the
image, but the larger the file size.
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AP Operation
Introduction
In addition to the browser based client viewers, the CN8600 also provides
stand-alone Windows and Java applications that can be used without a browser.
The applications can be found on the CN8600 software CD. Download the
Windows Client AP and the Java Client AP from the web GUI. Refer to
Download, page 61 for more details.
The Windows Client AP
Installation
To install the stand-alone Windows Client program, do the following:
1. In the web GUI, go to the Download page. Refer to Download, page 61 for
more details.
2. Click the Windows Client AP button.
3. Follow the on-screen instructions to complete the installation and have the
Windows Client program icon placed on your desktop.
Starting Up
To connect to the CN8600, either click its icon on the desktop or click its entry
on the Start menu.
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The Windows Client Connection Screen
A description of the Connection Screen is given in the following table:
Item
Description
Server List
Each time the CN8600 Windows Client program is run, it
searches the user's local LAN segment for CN8600 units, and
lists whichever ones it finds in this box. If you want to connect
to one of these units, select it, then click Login. When you
have finished with your session, Click Logout to end the
connection.
Server
This area is used when you want to connect to a CN8600 at a
remote location. If the IP address that appears is not the one
you want, or if there is no entry at all, key in the IP address
you want.
Next, key in the Port number in the Port field. If you don't
know the Port number, contact the Administrator.
When the IP address and Port number for the unit you wish to
connect to have been specified, click Login to start the
connection. When you have finished with your session, Click
Logout to end the connection.
Login
Starts the connection to the CN8600.
Logout
These buttons become active once you log into the CN8600.
See page 93 for details.
Remote View
Message List
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This shows the current status of the server connection.
Chapter 6. AP Operation
Logging In
Once the CN8600 connects to the unit you specified, a login window appears:
Provide a valid Username and Password, then Click OK to continue.
Note: The default Username is administrator; the default Password is
password. For security, we strongly recommend that you change these
to something unique (see Logs, page 59, for details).
After you have successfully logged in, the Connection screen reappears:
At this time there are two active buttons, as described in the table, below:
Button
Action
Logout
Breaks the connection to the CN8600.
Remote View
In some cases, administrator’s do not wish to have users connect
to the CN8600 with a browser. Remote View solves this problem.
It opens a window on the user’s desktop containing the remote
server’s display that is the same as the one that appears with the
browser-based Windows client. Refer to Chapter 5, The Client
Viewer, for operation details.
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The Administrator Utility
The Administrator Utility appears as a tabbed notebook. Each tab represents a
different administrative function. A description of the functions and how to
configure their settings is provided in the sections that follow.
The Settings notebook opens with the Port Access page displayed.
This page is essentially the same as the browser-based version. Additionally,
the icons at the top panel perform the same functions as the browser-based
version. See Chapter 4, Configuration for information on these pages.
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The Java Client AP
The Java Client AP is provided to make the CN8600 accessible to all platforms.
Systems that have JRE 6 Update 3 or higher installed can connect. If you don't
already have Java, it is available for free download from Sun's Java web site
(http://java.sun.com).
Starting Up
To connect to the CN8600 with the stand-alone Java Client program, copy
JavaClient.jar to a convenient location on your hard disk; then double-click its
icon – or key in the full path to the program on the command line – to bring up
the Java Client Connection screen.
The Java Client Connection Screen
To connect to the CN8600
1. Key in its IP address in the Server field.
2. If the port number shown is not correct, key in the correct number.
3. Click Connect.
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Logging In
Once the CN8600 connects to the unit you specified, a login window appears:
Provide a valid Username and Password, then Click OK.
Note: The default Username is administrator; the default Password is
password. For security, we strongly recommend that you change these
to something unique (see Logs, page 59, for details).
After you have successfully logged in, the Connection screen reappears:
These function the same way as the ones described in the Windows Client AP
section. See page 93 for details.
Java Client AP operation is essentially the same as Windows Client AP
operation. Refer to the relevant Windows Client AP sections for operation
details.
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The JavaClient Viewer
Introduction
The JavaClient Viewer makes the CN8600 accessible to all platforms that have
the Java Runtime Environment (JRE) installed. (See System Requirements,
page 5, for the required JRE version.) The JRE is available for free download
from the Java web site (http://java.com).
To run the JavaClient Viewer, after you log in (see Logging In, page 17), Click
the Open Java Applet link on the Remote Console Preview panel.
Note: The links that appear below the Refresh button depend on the browser
you are using, and your User Preferences viewer choice. See User
Preferences, page 58 for details
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A second or two after you click the Open Java Applet (or Open Viewer) link,
the remote server’s display appears as a window on your desktop:
Navigation
You can work on the remote system via the screen display on your monitor just
as if it were your local system.
Š You can maximize the window, drag the borders to resize the window; or
use the scrollbars to move around the screen.
Š You can switch between your local and remote programs with [Alt + Tab].
Note: 1. Due to net lag, there might be a slight delay before your keystrokes
show up. You may also have to wait a bit for the remote mouse to
catch up to your local mouse before you click.
2. Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
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The JavaClient Control Panel
The JavaClient control panel is hidden at the top center of the screen. It
becomes visible when you move the mouse pointer into that area:
Note: 1. The above image shows the complete Control Panel. The icons that
appear can be customized. See Control Panel Configuration,
page 107, for details.
2. To place the control panel anywhere on the screen, move the mouse
pointer over the text bar area and drag the panel to the new position.
Š By default, the left of the top text row shows the video resolution of the
remote display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the top text row changes to describe the icon's
function.
Š If the User Info function has been enabled under Control Panel
Configuration (see User Info, page 90), the total number of users currently
logged into the CN8600 displays in the right of the upper text row.
Š Right clicking in the text row area brings up a menu that allows you to
select options for the Zoom, Mouse Pointer type, and Mouse Sync Mode.
These functions are discussed in the sections that follow.
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Control Panel Functions
The Control Panel functions are described in Control Panel Functions,
page 66.
Macros
The Macros icon provides access to three functions found in the Macros
dialog box: Hotkeys, User Macros, and System Macros. Each of these
functions is described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be accomplished
with s. Selecting the Hotkeys radio button lets you configure which s perform
the actions.
Hotkey operation is the same under the JavaClient as it is under the WinClient.
See Hotkeys, page 68 for details.
Note: Toggle Mouse Display is not available in the JavaViewer version.
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User Macros
User Macros are used to perform specific actions on the remote server. To
create the macro, do the following:
1. Select the User Macros radio button, then click Add.
User Macro operation is the same under the JavaClient as it is under the
WinClient. See User Macros, page 70 for details.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination which would cause the remote device’s log in page
to come up the next time the device was accessed. To create the macro, do the
following:
1. Select System Macros, then click Add.
System Macro operation is the same under the JavaClient as it is under the
WinClient. See System Macros, page 74 for details.
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Search allows you to find previously created macros and have them listed in
the large upper panel for you to play or edit.
The Search operation is the same under the JavaClient as it is under the
WinClient. See p. 74 for details.
Video Settings
The Video settings dialog box allows you to adjust the placement and
picture quality of the remote screen display on your monitor.
Video Settings operation is the same under the JavaClient as it is under the
WinClient. See Video Settings, page 77 for details.
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Message Board
The CN8600 supports multiple user logins, which can possibly give rise
to access conflicts. To alleviate this problem, a message board feature,
similar to an internet chat program, allows users to communicate with each
other:
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Enable/Disable Chat. When disabled, messages posted to the
board are not displayed. The button is shadowed when Chat is
disabled. The icon displays next to the user's name in the User List
panel when he has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the
KVM, other users cannot see the video, and cannot input keyboard
or mouse data. The button is shadowed when the KVM is occupied.
The icon displays next to the user's name in the User List panel
when he has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KVM,
other users can see the video, but cannot input keyboard or mouse
data. The button is shadowed when the KVM is occupied. The icon
displays next to the user's name in the User List panel when he has
occupied the KVM.
Show/Hide User List. Click the left (show)/right (hide) arrows if you
want to show or hide the user list.
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Š The names of all the logged in users appear in the User List panel.
Š Select the users that you want to post to before sending your message.
Users that are not selected will not see the message.
Š To Hide/Unhide the User List panel, click on the arrows in the panel
separator.
Š If a user has disabled Chat, the Disabled Chat icon displays before the
user's name to indicate so.
Š If a user has occupied the KVM or the KM, the corresponding icon
displays before the user's name to indicate so.
Š Key in the messages that you want to post to the board in the Compose
panel. Click Send, to post the message to the board.
Š Messages that users post to the board – as well as system messages –
display in the Message Display panel. If you disable Chat, however,
messages that get posted to the board do not appear.
Š If another user sends a message to the message board and your
message board is not open, a window showing the message pops up on
your screen.
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Virtual Media
The Virtual Media feature allows a folder or image file on a local client
computer to appear and act as if it were installed on the remote server.
Virtual Media also supports a smart card reader function that allows a reader
plugged into a local client computer to appear as if it were plugged into the
remote server.
To implement this redirection feature, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
Virtual Media operation is the same under the JavaClient as it is under the
WinClient. See Virtual Media, page 82 for details.
Note: Only the ISO File and Folder virtual media functions are supported with
the Java Viewer.
Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting
Description
100%
Sizes and displays the remote view window at 100%.
75%
Sizes and displays the remote view window at 75%.
50%
Sizes and displays the remote view window at 50%.
25%
Sizes and displays the remote view window at 25%.
1:1
Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.
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The On-Screen Keyboard
The CN8600 supports an on-screen keyboard, available in multiple
languages, with all the standard keys for each supported language.
Click this icon to pop up the on-screen keyboard:
On-Screen Keyboard operation is the same under the JavaClient as it is under
the WinClient. See The On-Screen Keyboard, page 86 for details.
Mouse Pointer Type
The CN8600 offers a number of mouse pointer options when working
in the remote display. Click this icon to select the type that you would
like to work with:
Note: The icon on the Control Panel changes to match your choice.
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Mouse DynaSync Mode
Clicking this icon selects whether synchronization of the local and
remote mouse pointers is accomplished either automatically or
manually.
DynaSync operation is the same under the JavaClient as it is under the
WinClient. See Mouse DynaSync Mode, page 87 for details.
Control Panel Configuration
Clicking the Control Panel icon brings up a dialog box that allows you
to configure the items that appear on the Control Panel, as well as its
graphical settings:
Control Panel Configuration is almost the same under the JavaClient as it is
under the WinClient. See Control Panel Configuration, page 89 for details.
Note: The following functions found with the WinClient are not available
with the JavaClient: the Transparent control panel style; and Screen
Options. In addition, the BMP graphics format (in the Snapshot
section), has been replaced by PNG.
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Chapter 8
Local Console
The CN8600 can be accessed directly from a local console’s keyboard/mouse/
monitor or via a laptop application (AP) program at the local site.
Console Lock Switch
The switch on the CN8600 rear panel lets you select how the mini USB port
operates.
Set the switch to LUC to use the mini USB port as a Laptop USB Console port.
This lets you conveniently configure the CN8600 directly at the local site
simply by connecting a laptop to the port. With the laptop, you can then access
and edit the CN8600 application. See p. 110 for more details on how to use the
Laptop USB Console feature.
Note: You can also set the mini USB port so that it functions as a Virtual
Media port. See p. 82 for more details.
Local Console
Use the keyboard, mouse and monitor to directly access and operate the local
console port. The CN8600 is able to split the signal to both the local and remote
consoles.
Š The local console has priority by default. Refer to Console Lock Switch
on page 10.
Š To configure concurrent usage for the local console user and remote
console user(s), refer to Multiuser Mode on page 57.
Message Tag
When a remote user logs on to the CN8600, a message tag displays in the local
console. This serves as a reminder to the local user that operations may be
affected. Close the message tag by pressing the ESC key.
If the local user does not want operations to be disrupted, make sure the
Console Lock Switch is locked to the local console. The message tag does not
appear in this case.
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Laptop USB Console
To use the mini USB port for Laptop USB Console (LUC) operations, set the
switch at the rear panel of the CN8600 to LUC.
Note: The LUC function only works for Windows systems.
The laptop application (AP) program for operating the LUC is built into the
CN8600’s firmware and does not require a download. To access the switch, do
the following:
1. Use the USB 2.0 cable (A-type to mini USB) included in the package to
connect your laptop to the CN8600’s mini USB port, located on the unit’s
rear panel (see Installation, page 15).
2. The CN8600 appears as a virtual drive in the laptop’s file system. Locate
the Laptop AP on the virtual CD ROM and double-click the icon. The
login screen appears.
3. At the login screen, key in your valid Username and Password, then click
Login. Once you have logged in successfully, the Remote View button
becomes active.
4. Click Remote View to bring up the Laptop Console Main Page.
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Laptop USB Console Main Page
After connecting a laptop to the CN8600’s Laptop port, logging in, and opening
the AP, the Laptop Console main page appears.
The Laptop Console Main Page is similar to the Web Browser, WinClient and
Java Client Main Pages. See AP Operation, page 91, for further details, and
reference the AP GUI sections throughout the rest of the manual regarding
operations.
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Chapter 9
The Log File
The Log File Screen
The CN8600 logs all the events that take place on it. Following a reset, it writes
them to a log file, which is a searchable database. To view the contents of the
log file, click the Log icon at the center left of the page. A screen similar to the
one below appears:
A maximum of 512 events are kept in the log file. As new events are recorded,
they are placed at the bottom of the list. When a new event is recorded after
there are 512 events in the log file, the earliest event in the list is discarded.
Note: To maintain and view a record of all the events that take place (not just
the most recent 512), set up the Log Server AP program. see The Log
Server, page 115.
To clear the log file, click on the Clear Log icon at the lower right of the page.
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Chapter 10
The Log Server
The Log Server is a Windows-based administrative utility that records all the
events that take place on selected CN8600 units and writes them to a searchable
database. This chapter describes how to install and configure the Log Server.
Installation
1. In the web GUI, go to the Download page. Refer to Download, page 61 for
more details.
2. Click the Download Log Server AP button.
3. Follow the on-screen instructions to complete the installation and have the
Log Server program icon placed on your desktop.
Starting Up
To bring up the Log Server, either double click the program icon, or key in the
full path to the program on the command line. The first time you run it, a screen
similar to the one below appears:
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Note: 1. The MAC address of the Log Server computer must be specified in
the ANMS settings – see Log Server, page 37 for details.
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver.
See The Log Server, page 145 if the program does not start.
The screen is divided into three components:
Š A Menu Bar at the top
Š A panel that will contain a list of CN8600 units in the middle (see The Log
Server Main Screen, page 120, for details).
Š A panel that will contain an Events List at the bottom
Each of the components is explained in the sections that follow.
The Menu Bar
The Menu bar consists of four items:
Š Configure
Š Events
Š Options
Š Help
These are discussed in the sections that follow.
Note: If the Menu Bar appears to be disabled, click in the CN8600 List
window to enable it.
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Configure
The Configure menu contains three items: Add, Edit, and Delete. They are used
to add new CN8600 units to the CN8600 List, edit the information for units
already on the list, or delete CN8600 units from the list.
Š To add a CN8600 to the CN8600 List, click Add.
Š To edit or delete a listed CN8600, first select the one you want in the
CN8600 List window, then open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below appears:
A description of the fields is given in the table, below:
Field
Explanation
Address
This can either be the IP address of the CN8600 or its DNS
name (if the network administrator has assigned it a DNS
name). Key in the value specified for the CN8600 in the
ANMS settings (see ANMS, page 35).
Port
Key in the port number that was specified for the Log
Server’s Service Port in the ANMS settings (see Log Server,
page 37).
Description
This field is provided so that you can put in a descriptive
reference for the unit to help identify it.
Limit
This specifies the number of days that an event should be
kept in the Log Server's database before it expires and it is
cleared out.
Enable automatic
export for every (*)
Days
Check this to have the server create a log file at specific
intervals (in Days), and save it to your specified location.
Click the Browse... button and navigate to the file folder
where you want the log file to be stored.
Fill in or modify the fields, then click OK to finish.
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Events
The Events Menu has two items: Search and Maintenance.
Search
Search allows you to search for events containing specific words or strings.
When you access this function, a screen similar to the one below appears:
A description of the items is given in the table below:
Item
Explanation
New search
This is one of three radio buttons that define the scope of the
search. If it is selected, the search is performed on all the
events in the database for the selected CN8600.
Search last results
This is a secondary search performed on the events that
resulted from the last search.
Search excluding last
results
This is a secondary search performed on all the events in the
database for the selected CN8600 excluding the events that
resulted from the last search.
Server List
CN8600 units are listed according to their IP address. Select
the unit that you want to perform the search on from this list.
You can select more than one unit for the search. If no units
are selected, the search is performed on all of them.
Priority List
Sets the level for how detailed the search results display
should be. Least is the most general; Most is the most
specific. Least results appear in black; Less results appear in
blue; Most results appear in red.
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Chapter 10. The Log Server
Start Date
Select the date that you want the search to start from. The
format follows the YYYY/MM/DD convention, as follows:
2009/11/04
Start Time
Select the time that you want the search to start from.
End Date
Select the date that you want the search to end at.
End Time
Select the time that you want the search to end at.
Pattern
Key in the pattern that you are searching for here. The
multiple character wildcard (*) is supported. E.g., h*ds would
match hands and hoods.
Results
Lists the events that contained matches for the search.
Search
Click this button to start the search.
Print
Click this button to print the search results.
Export
Click this button to write the search results to a .txt file.
Exit
Click this button to exit the Search dialog box.
Maintenance
This function allows the administrator to perform manual maintenance of the
database, such as erasing specified records before the expiration time that was
set with the Limit setting of the Edit function (see page 117).
Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if the previous attempt to connect
failed. When you click this item, a dialog box, similar to the one below appears:
Key in the number of seconds, then click OK to finish.
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Help
From the Help Menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operation and
troubleshoot the Log Server.
The Log Server Main Screen
Overview
The Log Server Main Screen is divided into two main panels.
Š The upper (List) panel lists the CN8600 units that have been selected for
the Log Server to track (see Configure, page 117).
Š The lower (Event) panel displays the log events for the currently selected
CN8600 (the highlighted one - if there are more than one). To select a
CN8600 unit in the list, simply click on it.
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The List Panel
The List panel contains six fields:
Field
Recording
Explanation
Determines whether the Log Server records log events for
this CN8600 or not. If the Recording check box is checked,
the field displays Recording, and log events are recorded. If
the Recording check box is not checked, the field displays
Paused, and log events are not recorded.
Note: Even though a CN8600 is not the currently selected
one, if its Recording check box is checked, the Log Server will
still record its log events.
Address
This is the IP Address or DNS name that was given to the
CN8600 when it was added to the Log Server (see Configure,
page 117).
Port
This is the port number that was assigned to the CN8600
when it was added to the Log Server (see Configure,
page 117).
Connection
If the Log Server is connected to the CN8600, this field
displays Connected.
If it is not connected, this field displays Waiting. This means
that the Log Server's MAC address and/or port number has
not been set properly. It needs to be set in the ANMS settings
(see page 35) and specified in the Configure dialog box (see
Configure, page 117).
Days
This field displays the number of days that the CN8600's log
events are to be kept in the Log Server's database before
expiration (see Configure, page 117).
Description
This field displays the descriptive information given for the
CN8600 when it was added to the Log Server (see Configure,
page 117).
The Tick Panel
The lower panel displays tick information for the currently selected CN8600.
Note that if the installation contains more than one switch, even though a
switch is not currently selected, if its Recording checkbox is checked, the Log
Server records its tick information and keeps it in its database.
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Appendix
Safety Instructions
General
Š Read all of these instructions. Save them for future reference.
Š Follow all warnings and instructions marked on the device.
Š Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Š Do not use the device near water.
Š Do not place the device near, or over, radiators or heat registers.
Š The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
Š The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Š Never spill liquid of any kind on the device.
Š Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Š The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
Š To prevent damage to your installation it is important that all devices are
properly grounded.
Š The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Š Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
Š If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
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extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
Š To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Š Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Š When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
Š Install the power supply before connecting the power cable to the
power supply.
Š Unplug the power cable before removing the power supply.
Š If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Š Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Š Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
Š If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
Š The power cord or plug has become damaged or frayed.
Š Liquid has been spilled into the device.
Š The device has been exposed to rain or water.
Š The device has been dropped, or the cabinet has been damaged.
Š The device exhibits a distinct change in performance, indicating a need
for service.
Š The device does not operate normally when the operating instructions
are followed.
Š Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Š The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Š Inlet power cord selection: Detachable, maximum 2.0 m long, 18 AWG,
flexible cord (125V, 10A, 3C, NEMA 5-15P). Or, 0.75mm2, 3G, flexible
cord (E.g.: H05VV-F, 250V 10A).
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Rack Mounting
Š Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Š Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Š Make sure that the rack is level and stable before extending a device from
the rack.
Š Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
Š After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Š Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Š Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Š Ensure that proper airflow is provided to devices in the rack.
Š Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer
Š Do not step on or stand on any device when servicing other devices in a
rack.
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Technical Support
International
Š For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
Š For telephone support, see Telephone Support, page iii.
North America
Email Support
Online
Technical
Support
support@aten-usa.com
Troubleshooting
Documentation
Software Updates
Telephone Support
http://www.aten-usa.com/support
1-888-999-ATEN ext 4988
When you contact us, please have the following information ready beforehand:
Š Product model number, serial number, and date of purchase.
Š Your computer configuration, including operating system, revision level,
expansion cards, and software.
Š Any error messages displayed at the time the error occurred.
Š The sequence of operations that led up to the error.
Š Any other information you feel may be of help.
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Appendix
IP Address Determination
If you are an administrator logging in for the first time, you need to access the
CN8600 in order to give it an IP address that users can connect to. There are
several methods to choose from. In each case, your computer must be on the
same network segment as the CN8600. After you have connected and logged
in you can give the CN8600 its fixed network address. (See Network, page 31.)
Local IP Setup
Use the local console to set the IP address. All procedures start from the OSD
Main Screen.
1. To display the Main Screen, tap [Scroll Lock] twice.
Note: [Scroll Lock] is the default OSD hotkey. You can optionally change the
Hotkey to the Ctrl key.
The login screen appears:
From this screen, you can select the following options:
Š Press F1 to change the hotkey for invoking the OSD screen. You can
change the Hotkey to the Ctrl key instead of the Scroll lock key (shown as
ScrLK in the screen).
Š Press F2 to select the video output format for the remote display, which
includes AUTO, DVI and HDMI.
2. Enter a valid Username and Password to continue.
The default username is administrator; the default password is password.
The first time you log in, you must use these defaults. For security
purposes, we strongly recommend that you change the default password to
something unique.
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3. In the screen that appears, press F1 to set the IP address. Proceed to step 4.
Press F2 to enable the CN8600 to authenticate users. The CN8600 allows
authentication and authorization through external programs. If the external
programs fail to authenticate and you cannot log on to the device, use the
local console to transfer authentication to the CN8600. The following
message displays when the operation is successful.
See Authentication, page 38 for details.
Press the Esc key to exit the local console.
4. When you invoke the OSD, a screen similar to the one below appears:
Š To move up or down through the list one screen at a time, Click the Up and
Down Arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys.
Š To select or confirm a value, press the space bar [Space].
Š To dismiss the menu, and deactivate OSD, press [Esc].
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5. From the list, select DHCP: Enable and hit the space bar to toggle
enabling or disabling the DHCP server. It should change to DHCP:
Disable with additional fields, as follows:
6. For the fields Fixed IP, Subnet Mask, and Default Gateway, select each
choice and enter the numerical address (dotted quad address).
7. Go to Save and Reset and enter Y to confirm the new IP address.
IP Installer
For computers running Windows, an IP address can be assigned with the IP
Installer utility:
1. On the Software CD that came with your CN8600 package, go to the
directory that the IP Installer program resides in, and run IPInstaller.exe.
A dialog box similar to the one below appears:
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2. Select the CN8600 in the Device List.
Note: 1. If the list is empty, or your device doesn't appear, click
Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address
to pick the one you want. The CN8600's MAC address is located
on its bottom panel.
3. Select either Obtain an IP address automatically (DHCP), or Specify an
IP address. If you chose the latter, fill the IP Address, Subnet Mask, and
Gateway fields with the information appropriate to your network.
4. Click Set IP.
5. After the IP address shows up in the Device List, click Exit.
Browser
1. Set your computer's IP address to 192.168.0.XXX
Where XXX represents any number or numbers except 60. (192.168.0.60 is
the default address of the CN8600.)
2. Specify the switch's default IP address (192.168.0.60) in your browser, and
you will be able to connect.
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3. Assign a fixed IP address for the CN8600 that is suitable for the network
segment that it resides on.
4. After you log out, reset your computer's IP address to its original value.
AP Windows Client
For computers running Windows, the CN8600's IP address can be determined
with the Windows AP program (see The Windows Client AP, page 91). When
you run the program it searches the network segment for CN8600 devices, and
displays the results in a dialog box similar to the one below:
You can now use this network address, or you can change it by clicking Login,
logging in, clicking Remote View, and clicking the Device Management tab.
See page 32 for details, for details.
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IPv6
At present, the CN8600 supports two IPv6 address protocols: Link Local IPv6
Address, and IPv6 Stateless Autoconfiguration
Link Local IPv6 Address
At power on, the CN8600 is automatically configured with a Link Local IPv6
Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link
Local IPv6 Address is, log in with the CN8600’s IPv4 address and click the
Basic Setting icon. The address is displayed at the bottom of the Basic Setting
page (see page 22).
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[fe80::2001:74ff:fe6e:59%5]
for the URL bar.
If you are logging in with the AP program, you would key:
fe80::2001:74ff:fe6e:59%5
for the IP field of the Server panel (see The Windows Client Connection
Screen, page 92).
Note: 1. To log in with the Link Local IPv6 Address, the client computer must
be on the same local network segment as the CN8600
2. The %5 is the %interface used by the client computer. To see your
client computer’s IPv6 address: from the command line issue the
following command: ipconfig /all. The % value appears at the
end of the IPv6 address.
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IPv6 Stateless Autoconfiguration
If the CN8600’s network environment contains a device (such as a router) that
supports the IPv6 Stateless Autoconfiguration function, the CN8600 can obtain
its prefix information from that device in order to generate its IPv6 address. For
example, 2001::74ff:fe6e:59.
As above, the address is displayed at the bottom of the Basic Setting page.
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[2001::74ff:fe6e:59]
for the URL bar.
If you are logging in with the AP program, you would key:
2001::74ff:fe6e:59
for the IP field of the Server panel (see The Windows Client Connection
Screen, page 92).
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Port Forwarding
For devices located behind a router, port forwarding allows the router to pass
data coming in over a specific port to a specific device. By setting the port
forwarding parameters, you tell the router which device to send the data
coming in over a particular port to.
For example, if the CN8600 connected to a particular router has an IP address
of 192.168.1.180, you would log into your router’s setup program and access
the Port Forwarding (sometimes referred to as Virtual Server) configuration
page. You would then specify 192.168.1.180 for the IP address and the port
number you want opened for it (9000 for internet access, for example).
Since configuration setup can vary somewhat for each brand of router, refer to
the router’s User Manual for specific information on configuring port
forwarding for it.
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Appendix
Keyboard Emulation
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun and Mac keyboards. The emulation mappings are listed in the table below.
PC Keyboard
Sun Keyboard
PC Keyboard
Mac Keyboard
[Ctrl] [T]
Stop
[Shift]
Shift
[Ctrl] [F2]
Again
[Ctrl]
Ctrl
[Ctrl] [F3]
Props
[Ctrl] [F4]
Undo
[Ctrl] [1]
[Ctrl] [F5]
Front
[Ctrl] [2]
[Ctrl] [F6]
Copy
[Ctrl] [3]
[Ctrl] [F7]
Open
[Ctrl] [4]
[Ctrl] [F8]
Paste
[Alt]
Alt
[Ctrl] [F9]
Find
[Print Screen]
F13
[Ctrl] [F10]
Cut
[Scroll Lock]
F14
[Ctrl] [1]
=
[Ctrl] [2]
-
[Enter]
Return
[Ctrl] [3]
+
[Backspace]
Delete
[Insert]
Help
[Ctrl] [4]
[Ctrl] [H]
Help
[Ctrl]
F15
Compose
‹
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
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Trusted Certificates
Overview
When you try to log in to the device from your browser, a Security Alert
message appears to inform you that the device’s certificate is not trusted, and
asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s
name is not found on Microsoft’s list of Trusted Authorities. You have two
options: 1) you can ignore the warning and click Yes to go on; or 2) you can
install the certificate and have it be recognized as trusted.
Š If you are working on a computer at another location, accept the certificate
for just this session by clicking Yes.
Š If you are working at your own computer, install the certificate on your
computer (see below for details). After the certificate is installed, it will be
recognized as trusted.
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Installing the Certificate
To install the certificate, do the following:
3. In the Security Alert dialog box, click View Certificate. The Certificate
Information dialog box appears:
Note: There is a red and white X logo over the certificate to indicate that it is
not trusted.
4. Click Install Certificate.
5. Follow the Installation Wizard to complete the installation. Unless you
have a specific reason to choose otherwise, accept the default options.
6. When the Wizard presents a caution screen:
Click Yes.
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7. Next, click Finish to complete the installation; then click OK to close the
dialog box.
Certificate Trusted
The certificate is now trusted:
When you click View Certificate, you can see that the red and white X logo is
no longer present – further indication that the certificate is trusted:
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Mismatch Considerations
If the site name or IP address used for generating the certificate no longer
matches the current address of the CN8600 a mismatch warning occurs:
You can click Yes to go on, or you can disable mismatch checking.
To disable mismatch checking, do the following:
1. After the page you are logging in to comes up open the browser’s Tools
menu; Select Internet Options → Advanced.
2. Scroll to the bottom of the list and uncheck Warn about trusted
certificates:
3. Click OK. The next time you run the browser the change will be in effect.
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Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free
utility – openssl.exe – is available for download over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters:
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following
additional parameters can be used:
/C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=yourcountry/ST=yourstateorprovince/L=yourlocationor
city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN
/CN=ATEN/emailAddress=eservice@aten.com.tw
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key)
and CA.cer (the self-signed SSL certificate) – are created in the directory that
you ran the program from. These are the files that you upload in the Private
Certificate panel of the Security page (see page 47).
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Troubleshooting
General Operation
Problem
Erratic operation
Resolution
The CN8600 needs to be started before the KVM switch
1. If the CN8600 is connected to a KVM switch, make
sure to power it on before powering on the switch.
2. If the KVM switch was started before the CN8600,
reset or restart the KVM switch.
The CN8600 needs to be reset (see Upgrade Main
Firmware, page 25, point 1).
I can’t access the CN8600,
even though I have
specified the IP address
and port number correctly.
If the CN8600 is behind a router, the router’s Port
Forwarding (also referred to as Virtual Server) feature
must be configured. See Port Forwarding, page 134, for
details.
Mouse pointer confusion
If you find the display of two mouse pointers (local and
remote) to be confusing or annoying, you can use the
Toggle Mouse Display function to shrink the nonfunctioning pointer. See page 69 for details.
Mouse movement
extremely slow
There is too much data being transferred for your
connection to keep up with. Lower the video quality (see
Video Settings, page 77) so that less video data is
transmitted.
Changing Mouse Sync
The CN8600 has not crashed. You can wait approximately
Mode to Manual makes the 5 minutes for normal operations to resume, or you can
CN8600 crash.
reset the CN8600 to get it going right away (see Upgrade
Main Firmware, page 25, point 1).
When I am in a web
browser session, and
making configuration
changes, and I am timed
out, the settings changes I
have made are lost.
If you do not click Apply, the CN8600 is not aware that
you are working, and times you out. Without clicking
Apply, none of your changes are recognized. You must
click Apply as you go along in order to have the settings
saved on the CN8600 and reset the timeout counter.
The Windows Client link
does not appear in the
Remote Console Display
when I log in with Firefox.
The Windows Client link requires ActiveX. Since Firefox
does not support ActiveX only the Java Applet is
available.
When the remote server is
running Fedora the mouse
pointer on the remote server
does not move, whether I
am accessing it from the
local console or a local
client computer.
If the remote server is connected with a PS/2 cable, log
into the CN8600 with a browser; open a viewer; on the
control panel set Mouse DynaSync to Manual. See
page 87 for details.
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Windows
Problem
Resolution
When I log in, the browser 1. The certificate’s name is not found on Microsoft’s list of
generates a CA Root
Trusted Authorities. The certificate can be trusted.
certificate is not trusted,
See Trusted Certificates, page 136, for details.
or a Certificate Error
2.
You can eliminate this message by importing a certificate
response.
issued by a recognized third party certificate authority
(see Obtaining a CA Signed SSL Server Certificate,
page 47).
After I import the site’s
certificate, I still get a
message warning me
about the site when I log
in.
Certificate security checking noticed a certificate address
mismatch – however the certificate can be trusted. You can
click Continue to the website (not recommended) to go on,
or you can disable mismatch checking. See Mismatch
Considerations, page 139 for a complete explanation of this
topic.
Remote mouse pointer is 1. Check the status of the Mouse DynaSync Mode setting
out of step.
(see Mouse DynaSync Mode, page 87). If it is set to
Automatic, change the setting to Manual and refer to the
information provided.
2. If you are in Manual mode, use the AutoSync feature
(see Video Settings, page 77), to sync the local and
remote monitors.
3. If that does not resolve the problem, use the Adjust
Mouse feature (see Adjust mouse, page 69) to bring the
pointers back in step.
4. If the above fails to resolve the problem, refer to Additional Mouse Synchronization Procedures, page 146, for
further steps to take.
Part of remote window is
off my monitor.
Use the AutoSync feature (see Video Settings, page 77), to
sync the local and remote monitors.
Virtual Media does not
work.
This problem sometimes arises on older computers. Get the
latest firmware version for your mainboard from the
manufacturer and upgrade your mainboard firmware.
Under Virtual Media, I can Virtual Media under the WindowsClient only supports ISO
mount an ISO file, but I
files less than 4G.Bytes. If the ISO file is 4GBytes or greater
cannot access it.
it cannot be accessed.
My antivirus program
reports that there is a
trojan after I access the
CN8600 with my browser
and then open the
Windows Client Viewer.
142
The Windows Client Viewer uses an ActiveX plugin
(windows.ocx) that some antivirus programs mistakenly see
as a virus or trojan. We have tested our firmware extensively
and found no evidence of a virus or trojan. You can add the
plugin to your antivirus program’s White List and use the
Viewer safely. If you are reluctant to use the Windows Client
Viewer, however, you can simply use the Java Client
Viewer, instead.
Appendix
Java
For mouse synchronization problems, see Macros, page 100, Mouse DynaSync
Mode, page 107, and Sun / Linux, page 147. For other problems, see the table
below:
Problem
Java Applet won't connect to the
CN8600
Resolution
1. Java 6 Update 3 or higher must be installed on
your computer.
2. Make sure to include the correct login string
when you specify the CN8600's IP address.
3. Close the Java Applet, reopen it, and try again.
I have installed the latest Java
JRE, but I am having performance
and stability problems.
There may be issues with the latest version
because it is so new. Try using a Java version that
is one or two updates earlier than the latest one.
Java Applet performance
deteriorates.
Exit the program and start again.
National language characters
don't appear.
Use the CN8600’s On-Screen Keyboard and be
sure that the local and remote computers are set
to the same language. (See The On-Screen
Keyboard, page 106.)
When I log in, the browser
generates a CA Root certificate is
not trusted, or a Certificate Error
response.
The certificate’s name is not found on Microsoft’s
list of Trusted Authorities. The certificate can be
trusted. See Trusted Certificates, page 136, for
details.
There is no Virtual Media icon on
my Control Panel.
The virtual media function only supports the
Windows Client programs.
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CN8600 Online Help
Sun Systems
Problem
Resolution
The display resolution should be set to 1024 x 768:
Video display problems with
HDB15 interface systems (e.g., Under Text Mode:
Sun Blade 1000 servers).1
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
Video display problems with
13W3 interface systems (e.g.,
Sun Ultra servers).*
The display resolution should be set to 1024 x 768:
Under Text Mode:
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
The local and remote mouse
pointers do not sync
The default configuration is for the local and remote
mouse pointers to automatically sync when you
connect. Automatic mouse sync only supports USB
mice on Windows and Mac (G4 or higher) systems,
however. You must select Manual as the Mouse
DynaSync Mode choice, and sync the pointers
manually. See Mouse DynaSync Mode, page 87 for
further details.
* These solutions work for most common Sun VGA cards. If using them fails
to resolve the problem, consult the Sun VGA card's manual.
144
Appendix
Mac Systems
Problem
Resolution
The local and remote
mouse pointers do not
sync.
There are two USB I/O settings for the Mac: Mac 1, and
Mac 2 (see Customization, page 56). In general, Mac 1
works with older operating system versions, whereas
Mac 2 works with the newer ones. In some cases,
however, the reverse is true. If you experience pointer
sync problems, try selecting the other mode.
When I log in to the switch
with my Safari browser, it
hangs when I use the
Snapshot feature.
Force close Safari, then reopen it. Don’t use the
Snapshot feature in the future.
To use the Snapshot feature with Safari, upgrade to Mac
OS 10.4.11 and Safari 3.0.4.
The Log Server
Problem
Resolution
The Log Server program does
not run.
The Log Server requires the Microsoft Jet OLEDB 4.0
driver in order to access the database.
This driver is automatically installed with Windows
ME, 2000 and XP.
For Windows 98 or NT, you will have to go to the
Microsoft download site:
http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.
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CN8600 Online Help
Additional Mouse Synchronization Procedures
If the mouse synchronization procedures mentioned in the manual fail to
resolve mouse pointer problems for particular computers, try the following:
Windows:
Note: In order for the local and remote mice to synchronize, you must use the
generic mouse driver supplied with the MS operating system. If you
have a third party driver installed - such as one supplied by the mouse
manufacturer - you must remove it.
1. Windows 2000:
a) Open the Mouse Properties dialog box (Control Panel → Mouse →
Mouse Properties)
b) Click the Motion tab
c) Set the mouse speed to the middle position (6 units in from the left)
d) Set the mouse acceleration to None
2. Windows XP / Windows Server 2003:
a) Open the Mouse Properties dialog box (Control Panel → Mouse)
146
Appendix
b) Click the Pointer Options tab
c) Set the mouse speed to the middle position (6 units in from the left)
d) Disable Enhance Pointer Precision
3. Windows ME:
Set the mouse speed to the middle position; disable mouse acceleration
(click Advanced to get the dialog box for this).
4. Windows NT / Windows 98 / Windows 95:
Set the mouse speed to the slowest position.
Sun / Linux
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
or
xset m 1
(If one does not help, try the other.)
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CN8600 Online Help
Virtual Media Support
WinClient ActiveX Viewer / WinClient AP
Š IDE CDROM/DVD-ROM Drives – Read Only
Š IDE Hard Drives – Read Only
Š USB CDROM/DVD-ROM Drives – Read Only
Š USB Hard Drives – Read/Write*
Š USB Flash Drives – Read/Write*
Š USB Floppy Drives – Read/Write
* These drives can be mounted either as Drives or Removable Disks (see
Virtual Media, page 82). Mounting them as removable disks allow
booting the remote server if the disk contains a bootable OS. In addition,
if the disk contains more than one partition, the remote server can access
all the partitions.
Š ISO Files – Read Only
Š Folders – Read/Write
Š Smart Card Readers
Java Applet Viewer / Java Client AP
Š ISO Files – Read Only
Š Folders – Read/Write
Note: The Java Client supports Virtual Media in the same way as WinClient
does – however, the account should have Administrator level privilege.
148
Appendix
Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it, for
example), there is a procedure you can use to clear the login information.
To clear the login information do the following:
1. Power off the CN8600, disconnect the power cord from its inlet, and
remove its housing.
2. Use a jumper cap to short the jumper on the mainboard labeled J6.
3. Power on the switch.
4. When the front panel LEDs flash, power off the switch.
5. Remove the jumper cap from J6.
6. Close the housing and power on the CN8600.
After you start back up, you can use the default Username and Password
(see page 18, and page 93) to log in.
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CN8600 Online Help
Specifications
Function
Connectors
Console
Ports
Specification
KB
Video
1 x DVI-D Female (White)
Mouse
1 x USB Type A Female (White)
Audio
KVM Ports
LEDs
Emulation
Speaker
1 x Mini Stereo Jack Female (Green)
Microphone
1 x Mini Stereo Jack Female (Pink)
KB/Mouse
1 x USB Type B Female (White)
Video
1 x DVI-D Female (White)
Audio
Switches
1 x USB Type A Female (White)
Speaker
1 x Mini Stereo Jack Female (Green)
Microphone
1 x Mini Stereo Jack Female (Pink)
LAN
2 x RJ-45 Female (Black)
Virtual Media / Laptop USB console
1 x USB Mini-B Female (Black)
Power
2 x DC Jack (Black)
PON
1 x RJ-45 Female (Black)
Serial Port
1 x RJ-45 Female (Black)
Control Port
1 x PS2 port
Reset
1 x Semi-recessed pushbutton (Black)
USB Function Selection
1 x Slide Switch (Black)
Console Lock
1 x Slide Switch (Black)
Power
1 (Green)
Console Status
1 (Green)
LAN 10/100/1000 Mbps
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Remote Login
1 (Green)
Keyboard/Mouse
USB
Video
Local Console: 1920 x 1200 @ 60 Hz RB
Remote: 1920 x 1200 @ 60 Hz RB
Power Consumption
DC5.3V, 6W
Environme
nt
Operating Temp.
0–50o C
Storage Temp.
-20–60o C
Humidity
0–80% RH Non-condensing
Housing
Metal
Physical
Properties
150
Weight
0.88 kg
Dimensions (L x W x H)
26.00 x 7.64 x 4.20 cm
Appendix
Limited Warranty
ATEN warrants this product against defects in material or workmanship for a period of one (1) year
from the date of purchase. If this product proves to be defective, contact ATEN's support
department for repair or replacement of your unit. ATEN will not issue a refund. Return requests
can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that
gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA
number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered
on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,
abuse, negligence or modification of any part of the product. This warranty does not cover damage
due to improper operation or maintenance, connection to improper equipment, or attempted repair
by anyone other than ATEN. This warranty does not cover products sold AS IS or WITH FAULTS.
IN NO EVENT SHALL ATEN'S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ATEN SHALL NOT BE RESPONSIBLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION.
ATEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR, WITHOUT LIMITATION, LOSS
OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT
OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES FROM RECOVERY,
PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR DATA.
ATEN makes no warranty or representation, expressed, implied, or statutory with respect to its
products, contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ATEN reserves the right to revise or update its product, software or documentation without
obligation to notify any individual or entity of such revisions, or update.
For details about extended warranties, please contact one of our dedicated value added resellers.
151
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