Latitude 12–7275 Owner`s Manual

Latitude 12–7275
Owner’s Manual
Regulatory Model: T02H
Regulatory Type: T02H001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your tablet.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property
laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2015–12
Rev. A00
Contents
1 Before working inside your tablet............................................................................................ 7
Before you begin ......................................................................................................................................................7
Safety instructions....................................................................................................................................................7
Recommended tools................................................................................................................................................. 8
2 After working inside your tablet............................................................................................... 9
3 Removing the battery................................................................................................................10
Procedure............................................................................................................................................................... 10
4 Replacing the battery............................................................................................................... 12
Procedure............................................................................................................................................................... 12
5 Removing the solid-state drive............................................................................................... 13
Prerequisites...........................................................................................................................................................13
Procedure............................................................................................................................................................... 13
6 Replacing the solid-state drive............................................................................................... 14
Procedure............................................................................................................................................................... 14
Post-requisites........................................................................................................................................................14
7 Removing the wireless card....................................................................................................15
Prerequisites...........................................................................................................................................................15
Procedure............................................................................................................................................................... 15
8 Replacing the wireless card....................................................................................................16
Procedure............................................................................................................................................................... 16
Post-requisites........................................................................................................................................................16
9 Removing the front camera..................................................................................................... 17
Prerequisites...........................................................................................................................................................17
Procedure............................................................................................................................................................... 17
10 Replacing the front camera...................................................................................................18
Procedure............................................................................................................................................................... 18
Post-requisites........................................................................................................................................................18
11 Removing the back camera...................................................................................................19
Prerequisites...........................................................................................................................................................19
Procedure............................................................................................................................................................... 19
12 Replacing the back camera...................................................................................................20
3
Procedure............................................................................................................................................................... 20
Post-requisites........................................................................................................................................................20
13 Removing the coin-cell battery.............................................................................................21
Prerequisites...........................................................................................................................................................21
Procedure............................................................................................................................................................... 21
14 Replacing the coin-cell battery.............................................................................................22
Procedure............................................................................................................................................................... 22
Post-requisites........................................................................................................................................................22
15 Removing the headset port....................................................................................................23
Prerequisites...........................................................................................................................................................23
Procedure............................................................................................................................................................... 23
16 Replacing the headset port................................................................................................... 24
Procedure............................................................................................................................................................... 24
Post-requisites........................................................................................................................................................24
17 Removing the microphone.....................................................................................................25
Prerequisites...........................................................................................................................................................25
Procedure............................................................................................................................................................... 25
18 Replacing the microphone.....................................................................................................26
Procedure............................................................................................................................................................... 26
Post-requisites........................................................................................................................................................26
19 Removing the power-button board...................................................................................... 27
Prerequisites...........................................................................................................................................................27
Procedure............................................................................................................................................................... 27
20 Replacing the power-button board...................................................................................... 28
Procedure............................................................................................................................................................... 28
Post-requisites........................................................................................................................................................28
21 Removing the volume-buttons board...................................................................................29
Prerequisites...........................................................................................................................................................29
Procedure............................................................................................................................................................... 29
22 Replacing the volume-buttons board...................................................................................30
Procedure............................................................................................................................................................... 30
Post-requisites........................................................................................................................................................30
23 Removing the system board.................................................................................................. 31
Prerequisites...........................................................................................................................................................31
Procedure............................................................................................................................................................... 31
4
24 Replacing the system board..................................................................................................34
Procedure............................................................................................................................................................... 34
Post-requisites........................................................................................................................................................34
25 Removing the back cover...................................................................................................... 35
Prerequisites...........................................................................................................................................................35
Procedure............................................................................................................................................................... 35
26 Replacing the back cover...................................................................................................... 36
Procedure............................................................................................................................................................... 36
Post-requisites........................................................................................................................................................36
27 Removing the display assembly............................................................................................37
Prerequisites...........................................................................................................................................................37
Procedure............................................................................................................................................................... 37
28 Replacing the display assembly........................................................................................... 38
Procedure............................................................................................................................................................... 38
Post-requisites........................................................................................................................................................38
29 Technology and Components................................................................................................39
Power adapter........................................................................................................................................................ 39
Processors..............................................................................................................................................................39
Identifying processors in Windows 10............................................................................................................. 39
Identifying processors in Windows 8...............................................................................................................39
Verifying the processor usage in Task Manager............................................................................................. 40
Verifying the processor usage in Resource Monitor....................................................................................... 40
Chipsets.................................................................................................................................................................. 41
Downloading the chipset driver....................................................................................................................... 41
Identifying the chipset in Device Manager on Windows 10............................................................................ 41
Identifying chipset in Device Manager on Windows 8.................................................................................... 42
Graphic options.......................................................................................................................................................43
Downloading Driver..........................................................................................................................................43
Identifying the display adapter.........................................................................................................................44
Changing the screen resolution....................................................................................................................... 44
Rotating the display..........................................................................................................................................44
Display options................................................................................................................................................. 45
Adjusting brightness in Windows 10................................................................................................................45
Adjusting brightness in Windows 8..................................................................................................................45
Cleaning the display......................................................................................................................................... 45
Using touch screen in Windows 10..................................................................................................................45
Using touch screen in Windows 8....................................................................................................................46
Connecting to external display devices........................................................................................................... 46
Realtek ALC3266–CG Waves MaxxAudio Pro controller........................................................................................ 46
5
Downloading the audio driver.......................................................................................................................... 46
Identifying the audio controller in Windows 10............................................................................................... 46
Identifying the audio controller in Windows 8................................................................................................. 47
Changing the audio settings.............................................................................................................................47
WLAN cards............................................................................................................................................................47
Downloading the WLAN driver........................................................................................................................ 47
Hard drive options...................................................................................................................................................47
Identifying the hard drive in Windows 10.........................................................................................................48
Identifying the hard drive in Windows 8.......................................................................................................... 48
Entering BIOS setup......................................................................................................................................... 48
Camera features..................................................................................................................................................... 48
Identifying the camera in Device Manager on Windows 10............................................................................49
Identifying the camera in Device Manager on Windows 8..............................................................................49
Starting the camera..........................................................................................................................................49
Starting the Camera App..................................................................................................................................49
Memory features.................................................................................................................................................... 50
Verifying system memory in Windows 10........................................................................................................ 50
Verifying system memory in Windows 8.......................................................................................................... 51
Verifying system memory in setup................................................................................................................... 51
Testing memory using ePSA............................................................................................................................ 51
Intel chipset drivers................................................................................................................................................ 51
Intel HD Graphics drivers........................................................................................................................................52
Realtek HD audio drivers........................................................................................................................................ 52
Realtek RTS5242-GR Card Reader drivers.............................................................................................................. 52
Realtek LAN network drivers..................................................................................................................................53
Intel Wireless 3165 WiFi and Bluetooth drivers......................................................................................................53
30 Entering BIOS setup program............................................................................................... 54
With keyboard.........................................................................................................................................................54
Without keyboard................................................................................................................................................... 54
Flashing the BIOS.............................................................................................................................................54
31 Specifications.......................................................................................................................... 55
32 Getting help and contacting Dell.......................................................................................... 58
Self-help resources................................................................................................................................................ 58
Contacting Dell....................................................................................................................................................... 58
6
Before working inside your tablet
1
NOTE: The images in this document may differ from your tablet depending on the configuration you ordered.
Before you begin
1.
Save and close all open files and exit all open applications.
2.
Shut down your tablet.
•
Windows 10: Click or tap Start →
•
Windows 8: Click or tap
Power → Shut down.
Power Shut down
NOTE: If you are using a different operating system, see the documentation of your operating system for shutdown instructions.
3.
Disconnect your tablet and all attached devices from their electrical outlets.
4.
Disconnect all cables such as telephone cables, network cables and so on, from your tablet.
5.
Disconnect all attached devices and peripherals, such as keyboard, mouse, monitor, and so on, from your tablet.
6.
Remove any media card and SIM card from your tablet, if applicable.
Safety instructions
Use the following safety guidelines to protect your tablet from potential damage and ensure your personal safety.
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the tablet cover or panels. After you finish working
inside the tablet, replace all covers, panels, and screws before connecting to the power source.
CAUTION: To avoid damaging the tablet, ensure that the work surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and
contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical
assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the
safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your tablet, ground yourself by touching an unpainted metal surface.
While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm
internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some
cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the
cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When
connecting cables, ensure that the ports and connectors are correctly oriented and aligned.
7
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
•
Phillips screwdriver
•
Plastic scribe
8
After working inside your tablet
2
CAUTION: Leaving stray or loose screws inside your tablet may severely damage your tablet.
1.
Replace all screws and ensure that no stray screws remain inside your tablet.
2.
Connect any external devices, peripherals, and cables you removed before working on your tablet.
3.
Replace any media card, SIM card, and any other parts that you removed before working on your tablet.
4.
Connect your tablet and all attached devices to their electrical outlets.
5.
Turn on your tablet.
9
3
Removing the battery
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
CAUTION: Before opening your tablet, ensure that you place the tablet on a soft cloth or clean surface to avoid
any scratches on the display.
1.
Turn the tablet over.
2.
Remove the screws that secure the back-cover assembly to the display assembly.
3.
Using a plastic scribe, pry up along the edges of the back-cover assembly.
4.
10
1.
back-cover assembly
3.
plastic scribe
Carefully, lift the back-cover assembly and turn it over.
2.
screws (4)
1.
back-cover assembly
5.
Remove the screws that secure the battery to the back-cover assembly.
6.
Disconnect the battery cable from the system board.
7.
Lift the battery, along with its cable, off the back-cover assembly.
1.
display assembly
2.
screws (5)
3.
battery
4.
back-cover assembly
5.
battery cable
11
Replacing the battery
4
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Align the screw holes on the battery with the screw holes on the back-cover assembly.
2.
Replace the screws that secure the battery to the back-cover assembly.
3.
Connect the battery cable to the system board.
4.
Align the back-cover assembly with the display assembly and snap it into place.
5.
Replace the screws that secure the back-cover assembly to the display assembly.
6.
Turn the tablet over.
12
5
Removing the solid-state drive
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the tablet is in sleep or on state.
Prerequisites
Remove the battery.
Procedure
1.
Remove the screw that secures the solid-state drive to the back-cover assembly.
2.
Lift and slide the solid-state drive off the back-cover assembly.
1.
screw
2.
solid-state drive slot
3.
solid-state drive
4.
back-cover assembly
13
Replacing the solid-state drive
6
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.
Procedure
1.
Slide the solid-state drive into the slot on the system board.
2.
Align the screw hole on the solid-state drive with the screw hole on the back-cover assembly.
3.
Replace the screw that secures the solid-state drive to the back-cover assembly.
Post-requisites
Replace the battery.
14
7
Removing the wireless card
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1.
Remove the screw that secures the wireless-card bracket and the wireless card to the system board.
2.
Lift the wireless-card bracket off the wireless card.
3.
Disconnect the antenna cables from the wireless card.
4.
Slide and remove the wireless card from the wireless-card slot.
1.
wireless-card bracket
2.
screw
3.
antenna cables (2)
4.
wireless card
5.
wireless-card slot
6.
notch
7.
tab
15
8
Replacing the wireless card
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
CAUTION: To avoid damage to the wireless mini-card, do not place any cables under it.
1.
Align the notch on the wireless card with the tab on the wireless-card slot and slide the card into the wireless-card
slot.
2.
Align the screw hole on the wireless card with the screw hole on the system board.
3.
Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for
the wireless card supported by your tablet:
Connectors on the wireless card
Antenna-cable color
Main (white triangle)
White
Auxiliary (black triangle)
Black
4.
Align the screw hole on the wireless-card bracket with the screw hole on the system board.
5.
Replace the screw that secures wireless-card bracket and the wireless card to the system board.
Post-requisites
Replace the battery.
16
9
Removing the front camera
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1.
Remove the screw that secures the front camera to the back-cover assembly.
2.
Disconnect the camera cable from the system board.
3.
Lift the front camera, along with its cable, off the back-cover assembly.
1.
camera cable
2.
screw
3.
front camera
4.
back-cover assembly
17
Replacing the front camera
10
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Align the screw hole on the front camera with the screw hole on the back-cover assembly.
2.
Replace the screw that secures the front camera to the back-cover assembly.
3.
Connect the camera cable to the system board.
Post-requisites
Replace the battery.
18
11
Removing the back camera
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1.
Remove the screw that secures the back camera to the back-cover assembly.
2.
Disconnect the camera cable from the system board.
3.
Lift the back camera, along with its cable, off the back-cover assembly.
1.
camera cable
2.
screw
3.
back camera
4.
back-cover assembly
19
Replacing the back camera
12
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Align the screw hole on the back camera with the screw hole on the back-cover assembly.
2.
Replace the screw that secures the back camera to the back-cover assembly.
3.
Connect the camera cable to the system board.
Post-requisites
Replace the battery.
20
Removing the coin-cell battery
13
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended
that you note the BIOS setup program’s settings before removing the coin-cell battery.
Prerequisites
Remove the battery.
Procedure
1.
Lift the latch and disconnect the power-button board cable from the power-button board.
2.
Disconnect the coin-cell battery cable from the system board.
3.
Peel the coin-cell battery off the back-cover assembly.
1.
latch
2.
power-button board cable
3.
coin-cell battery
4.
coin-cell battery cable
5.
back-cover assembly
21
Replacing the coin-cell battery
14
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Adhere the coin-cell battery to the back-cover assembly.
2.
Connect the coin-cell battery cable to the system board.
3.
Slide the power-button board cable into its connector on the power-button board and press down the latch to
secure the cable.
Post-requisites
Replace the battery.
22
15
Removing the headset port
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1.
Remove the screws that secure the headset-port bracket and the headset port to the back-cover assembly.
2.
Lift the headset-port bracket off the headset port.
3.
Lift the latch and disconnect the headset-port cable from the system board.
4.
Lift the headset port, along with its cable, off the back-cover assembly.
1.
back-cover assembly
2.
headset port
3.
headset-port cable
4.
latch
5.
headset-port bracket
6.
screws (2)
23
Replacing the headset port
16
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Slide the headset-port cable into its connector on the system board and press down the latch to secure the cable.
2.
Align the screw holes on the headset-port bracket and the headset port with the screw holes on the back-cover
assembly.
3.
Replace the screws that secure the headset-port bracket and the headset port to the back-cover assembly.
Post-requisites
Replace the battery.
24
17
Removing the microphone
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1.
Remove the battery.
2.
Remove the front camera.
3.
Remove the back camera.
Procedure
1.
Disconnect the microphone cable from the system board.
2.
Lift the microphones, along with the cable, off the back-cover assembly.
1.
microphone cable
3.
back-cover assembly
2.
microphones (2)
25
Replacing the microphone
18
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Align the microphones on the back-cover assembly and snap them into place.
2.
Connect the microphone cable to the system board.
Post-requisites
1.
Replace the back camera.
2.
Replace the front camera.
3.
Replace the battery.
26
Removing the power-button board
19
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1.
Remove the screws that secure the power-button board to the back-cover assembly.
2.
Lift the latch and disconnect the power-button board cable from the power-button board.
3.
Lift the power-button board off the back-cover assembly.
1.
screws (2)
2.
power-button board
3.
power-button board cable
4.
back-cover assembly
27
Replacing the power-button board
20
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Align the screw holes on the power-button board with the screw holes on the back-cover assembly.
2.
Replace the screws that secure the power-button board to the back-cover assembly.
3.
Slide the power-button board cable into the connector on the power-button board and press down the latch to
secure the cable.
Post-requisites
Replace the battery.
28
Removing the volume-buttons board
21
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1.
Remove the screws that secure the volume-buttons board to the back-cover assembly.
2.
Lift the latch and disconnect the volume-buttons board cable from the volume-buttons board.
3.
Lift the volume-buttons board off the back-cover assembly.
1.
back-cover assembly
2.
screws (2)
3.
volume-buttons board
4.
latch
5.
volume-buttons board cable
29
Replacing the volume-buttons board
22
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Align the screw holes on the volume-buttons board with the screw holes on the back-cover assembly.
2.
Replace the screws that secure the volume-buttons board to the back-cover assembly.
3.
Slide the volume-buttons board cable into the connector on the volume-buttons board and press down the latch to
secure the cable.
Post-requisites
Replace the battery.
30
Removing the system board
23
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
NOTE: Your tablet’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup
program after you replace the system board.
NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup
program. You must make the desired changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can
reconnect the cables correctly after you replace the system board.
Prerequisites
1.
Remove the battery.
2.
Remove the solid-state drive.
3.
Remove the wireless card.
Procedure
1.
Disconnect the speaker cables, camera cables, microphone cable, and coin-cell battery cable from the system
board.
2.
Lift the latches and disconnect the headset-port cable, power-button board cable and display cable from the
system board.
31
1.
vibration-motor cable
2.
headset-port cable
3.
speaker cable
4.
latch
5.
volume-buttons board cable
6.
microphone cable
7.
camera cables (2)
8.
coin-cell battery cable
9.
power-button board cable
10. speaker cable
11. display cable
12. dock-connector cable
3.
Lift the antenna cable off the system board.
4.
Remove the screws that secure the I/O bracket to the system board.
5.
Lift the I/O bracket off the system board.
32
1.
screws (2)
2.
I/O bracket
3.
back-cover assembly
4.
antenna cable
6.
Remove the screws that secure the system board to the back-cover assembly.
7.
Lift the system board off the back-cover assembly.
1.
screws (5)
3.
back-cover assembly
2.
system board
33
Replacing the system board
24
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
NOTE: Your tablet’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup
program after you replace the system board.
NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup
program. You must make the desired changes again after you replace the system board.
Procedure
1.
Align the screw holes on the system board with the screw holes on the back-cover assembly.
2.
Replace the screws that secure the system board to the back-cover assembly.
3.
Align the screw holes on the I/O bracket with the screw holes on the system board.
4.
Replace the screws that secure the I/O bracket to the system board.
5.
Slide in the headset-port cable, power-button board cable and display assembly cable into the respective
connectors on the system board and press down the latches to secure the cables.
6.
Connect the speaker cables, camera cables, microphone cable, and coin-cell battery cable to the respective
connectors on the system board.
Post-requisites
1.
Replace the wireless card.
2.
Replace the solid-state drive.
3.
Replace the battery.
34
Removing the back cover
25
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1.
Remove the battery.
2.
Remove the solid-state drive.
3.
Remove the wireless card.
4.
Remove the front camera.
5.
Remove the back camera.
6.
Remove the coin-cell battery.
7.
Remove the headset port.
8.
Remove the microphones.
9.
Remove the power-button board.
10. Remove the volume-buttons board.
11. Remove the system board.
12. Remove the display assembly.
Procedure
After performing the prerequisites, we are left with the back cover.
1.
back cover
35
Replacing the back cover
26
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
Place the back cover on a flat surface.
Post-requisites
1.
Replace the display assembly
2.
Replace the system board.
3.
Replace the volume-buttons board.
4.
Replace the power-button board.
5.
Replace the microphones.
6.
Replace the headset port.
7.
Replace the coin-cell battery.
8.
Replace the back camera.
9.
Replace the front camera.
10. Replace the wireless card.
11. Replace the solid-state drive.
12. Replace the battery.
36
Removing the display assembly
27
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1.
Peel off the display cable from the system board.
2.
Using the pull tab, disconnect the display cable from the system board.
3.
Peel off the display cable from the back-cover assembly.
4.
Lift the display assembly, along with its cable, off the back-cover assembly.
1.
display assembly
2.
back-cover assembly
3.
pull tab
4.
display cable
37
Replacing the display assembly
28
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet and follow
the steps in Before working inside your tablet. After working inside your tablet, follow the instructions in After
working inside your tablet. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1.
Adhere the display cable to the back-cover assembly.
2.
Connect the display cable to the system board.
3.
Adhere the display cable to the connector on the system board.
Post-requisites
Replace the battery.
38
Technology and Components
29
Power adapter
This tablet is offered with the 30 W power adapter.
WARNING: When you disconnect the power adapter cable from the tablet, grasp the connector, not the cable
itself, and then pull firmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power
strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or
electrical outlet may cause fire or equipment damage.
Processors
This tablet is shipped with the following processors:
•
Intel Core M3-6Y30
•
Intel Core M5-6Y57
NOTE: The clock speed and performance varies depending on the workload and other variables.
Identifying processors in Windows 10
1.
Tap Search the Web and Windows.
2.
Type Device Manager.
3.
Tap Processor.
The basic information of the processor is displayed.
Identifying processors in Windows 8
1.
Tap Search the Web and Windows.
2.
Type Device Manager.
3.
Tap Processor.
The basic information of the processor is displayed.
39
Verifying the processor usage in Task Manager
1.
Press and hold the taskbar.
2.
Select Start Task Manager.
The Windows Task Manager window is displayed.
3.
Tap the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
Verifying the processor usage in Resource Monitor
1.
Press and hold the taskbar.
2.
Select Start Task Manager.
The Windows Task Manager window is displayed.
3.
Tap the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
4.
40
Tap Open Resource Monitor.
Chipsets
All tablets communicate with the CPU through the chipset. This tablet is shipped with Intel 100 Series chipset.
Downloading the chipset driver
1.
Turn on the tablet.
2.
Go to www.dell.com/support.
3.
Tap Product Support, enter the Service Tag of your tablet, and then tap Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your tablet
model.
4.
Tap Drivers and Downloads.
5.
Select the operating system installed on your tablet.
6.
Scroll down the page, expand Chipset, and select your chipset driver.
7.
Tap Download File to download the latest version of the chipset driver for your tablet.
8.
After the download is complete, navigate to the folder where you saved the driver file.
9.
Double-tap the chipset driver file icon and follow the instructions on the screen.
Identifying the chipset in Device Manager on Windows 10
1.
Tap All Settings
on the Windows 10 Charms Bar.
2.
From the Control Panel, select Device Manager .
3.
Expand System Devices and search for the chipset.
41
Identifying chipset in Device Manager on Windows 8
1.
Tap Settings
2.
From the Control Panel, select Device Manager.
3.
Expand System Devices and search for the chipset.
42
on the Windows 8.1 Charms Bar.
Graphic options
This tablet consists of the Intel HD Graphics 515 graphics chipset.
Downloading Driver
1.
Turn on the tablet.
2.
Go to www.dell.com/support.
3.
Tap Product Support, enter the Service Tag of your tablet, and then tap Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your tablet
model.
4.
Tap Drivers and Downloads.
5.
Select the operating system installed on your tablet.
6.
Scroll down the page and select the graphic driver to install.
43
7.
Tap Download File to download the graphic driver for your tablet.
8.
After the download is complete, navigate to the folder where you saved the graphic driver file.
9.
Double-tap the graphic driver file icon and follow the instructions on the screen.
Identifying the display adapter
1.
Start the Search Charm and select Settings.
2.
Type Device Manager in the search box and tap Device Manager from the left pane.
3.
Expand Display adapters.
The display adapters are displayed.
Changing the screen resolution
1.
Press and hold the desktop screen and select Display Settings.
2.
Tap Advanced display settings.
3.
Select the required resolution from the drop-down list and tap Apply.
Rotating the display
1.
Press and hold on the desktop screen.
A sub menu is displayed.
2.
Select Graphic Options → Rotation and choose on of the following:
•
Rotate to Normal
•
Rotate to 90 Degrees
•
Rotate to 180 Degrees
•
Rotate to 270 Degrees
NOTE: The Display can also be rotated using the following key combinations:
44
•
Ctrl + Alt + Up arrow key (Rotate to normal)
•
Right arrow key (Rotate 90 degrees)
•
Down arrow key (Rotate 180 degrees)
•
Left arrow key (Rotate 270 degrees)
Display options
This tablet has 10.8–inch FHD with 1920 x 1080 resolution (maximum).
Adjusting brightness in Windows 10
To enable or disable automatic screen brightness adjustment:
1.
Swipe-in from the right edge of the display to access the Action Center.
2.
Tap All Settings
3.
Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
→ System → Display.
NOTE: You can also use the Brightness level slider to adjust the brightness manually.
Adjusting brightness in Windows 8
To enable or disable automatic screen brightness adjustment:
1.
Swipe-in from the right edge of the display to access the Charms menu.
2.
Tap Settings
3.
Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
→ Change PC Settings → PC and devices→ Power and sleep.
Cleaning the display
1.
Check for any smudges or areas that has to be cleaned.
2.
Use a microfiber cloth to remove any obvious dust and gently brush off any dirt particles.
3.
Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition.
NOTE: Never spray any cleaning solutions directly on the screen; spray it to the cleaning cloth.
4.
Gently wipe the screen in a circular motion. Do not press hard on the cloth.
NOTE: Do not press hard or touch the screen with your fingers or you may leave oily prints and smears.
NOTE: Do not leave any liquid on the screen.
5.
Remove all excess moisture as it may damage your screen.
6.
Let the display dry thoroughly before you turn it on.
7.
For stains that are hard to remove, repeat this procedure till the display is clean.
Using touch screen in Windows 10
Follow these steps to enable or disable the touch screen:
1.
Go to the Charms Bar and tap All Settings
2.
Tap Control Panel.
.
3.
Tap Pen and Input Devices in the Control Panel.
4.
Tap the Touch tab.
5.
Select Use your finger as an input device to enable the touch screen. Clear the box to disable the touch screen.
45
Using touch screen in Windows 8
Follow these steps to enable or disable the touch screen:
1.
Go to the Charms Bar and tap Settings
2.
Tap Control Panel.
3.
Tap Pen and Input Devices in the Control Panel.
4.
Tap the Touch tab.
5.
Select Use your finger as an input device to enable the touch screen. Clear the box to disable the touch screen.
.
Connecting to external display devices
Follow these steps to connect your tablet to an external display device:
1.
Ensure that the projector is turned on and plug the projector cable into a video port on your tablet.
2.
Press the Windows logo+P key.
3.
Select one of the following modes:
•
PC screen only
•
Duplicate
•
Extend
•
Second Screen only
NOTE: For more information, see the document that shipped with your display device.
Realtek ALC3266–CG Waves MaxxAudio Pro controller
This tablet ships with integrated Realtek ALC3266–CG Waves MaxxAudio Pro controller. It is a High Definition audio
codec designed for Windows desktop and mobile tablets.
Downloading the audio driver
1.
Turn on the tablet.
2.
Go to www.dell.com/support.
3.
Tap Product Support, enter the Service Tag of your tablet and tap Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your tablet
model.
4.
Tap Drivers and Downloads.
5.
Select the operating system installed on your tablet.
6.
Scroll down the page and expand Audio.
7.
Select the audio driver.
8.
Tap Download File to download the latest version of the audio driver for your tablet.
9.
After the download is complete, navigate to the folder where you saved the audio driver file.
10. Double-tap the audio driver file icon and follow the instructions on the screen.
Identifying the audio controller in Windows 10
1.
Start the Search Charm and select All Settings
2.
Type Device Manager in the search box and select Device Manager from the left pane.
46
.
3.
Expand Sound, video and game controllers.
The audio controller is displayed.
Before installation
After installation
Identifying the audio controller in Windows 8
1.
Start the Search Charm and select Settings
2.
Type Device Manager in the search box and select Device Manager from the left pane.
.
3.
Expand Sound, video and game controllers.
The audio controller is displayed.
Before installation
After installation
Changing the audio settings
1.
Start the Search Charm and type Dell Audio in the search box.
2.
Start the Dell Audio utility from the left pane.
WLAN cards
This tablet supports the Intel Dual Band Wireless AC 8260 WLAN card.
Downloading the WLAN driver
1.
Turn on the tablet.
2.
Go to www.dell.com/support.
3.
Tap Product Support, enter the Service Tag of your tablet, and then tap Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your tablet
model.
4.
Tap Drivers and Downloads.
5.
Select the operating system installed on your tablet.
6.
Scroll down the page, expand Network, and select the WLAN driver.
NOTE: The WLAN driver varies depending on the WLAN card in the tablet.
7.
After the download is complete, navigate to the folder where you saved the driver file.
8.
Double-tap the WLAN driver file icon and follow the instructions on the screen.
Hard drive options
This tablet has the following mSATA solid-state drive options:
•
128 GB solid-state drive
•
256 GB solid-state drive
47
•
512 GB solid-state drive
•
256 GB self-encrypting drive
Identifying the hard drive in Windows 10
1.
Tap All Settings
on the Windows 10 Charms Bar.
2.
Tap Control Panel, select Device Manager , and expand Disk drives.
The hard drive is listed under Disk drives.
Identifying the hard drive in Windows 8
1.
Tap Settings
2.
Tap Control Panel, select Device Manager, and expand Disk drives.
on the Windows 8 Charms Bar.
The hard drive is listed under Disk drives.
Entering BIOS setup
1.
Turn on or restart your tablet.
2.
When the Dell logo appears, perform one of the following actions to enter the BIOS setup program:
•
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap
F12.
•
Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter
BIOS setup. To enter the Boot selection menu, press the Volume Up button.
Hard drive is listed under the System Information under the General group.
Camera features
This tablet comes with 5 MP fixed focus front-facing camera and 8 MP auto focus rear-facing camera with the image
resolution of 1920 x 1080 (maximum).
NOTE: On Windows 8.1 and Windows 10 tablets, Dell Webcam Central Software will not be available. Use the
built-in Camera App.
48
Identifying the camera in Device Manager on Windows 10
1.
In the Search box, type device manager, and tap to start it.
2.
Under Device Manager, expand Imaging devices.
Identifying the camera in Device Manager on Windows 8
1.
Start the Charms Bar from the desktop interface.
2.
Select Control Panel.
3.
Select Device Manager and expand Imaging devices.
Starting the camera
To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software
or the Skype software that is shipped with the tablet, the camera turns on. Similarly, if you are chatting on the internet
and the application requests to access the webcam, the webcam turns on.
Starting the Camera App
1.
Tap the Windows button and select All apps.
2.
Select Camera from the apps list.
49
3.
If the Camera App is not available in the apps list, search for it.
Memory features
In this tablet, the memory (RAM) is a part of the system board. This tablet supports 4 GB and 8 GB LPDDR3 memory, up to
1600 MHz.
NOTE: Since memory is part of the system board, it cannot be upgraded as a separate module. If the technical
support determines that the memory is the cause of an issue, replace the system board.
Verifying system memory in Windows 10
1.
Tap the Windows button and select All Settings
2.
Under System, tap About.
50
→ System .
Verifying system memory in Windows 8
1.
From your desktop, start the Charms Bar.
2.
Select Control Panel and then select System.
Verifying system memory in setup
1.
Turn on or restart your tablet.
2.
Perform one of the following actions after the Dell logo is displayed:
•
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap
F12.
•
3.
Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter
BIOS setup. To enter the Boot selection menu, press the Volume Up button.
On the left pane, select Settings → General → System Information,
The memory information is displayed on the right pane.
Testing memory using ePSA
1.
Turn on or restart your tablet.
2.
Perform one of the following actions after the Dell logo is displayed:
•
With keyboard — Press F2.
•
Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When
the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
The PreBoot System Assessment (PSA) starts on your tablet.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop.
Turn off the tablet and try again.
Intel chipset drivers
Verify if the Intel chipset drivers are already installed in the tablet.
51
Before installation
After installation
Intel HD Graphics drivers
Verify if the Intel HD Graphics drivers are already installed in the tablet.
Before installation
After installation
Realtek HD audio drivers
Verify if the Realtek audio drivers are already installed in the tablet.
Before installation
After installation
Realtek RTS5242-GR Card Reader drivers
Verify if the Realtek RTS5242-GR Card Reader drivers are already installed in the tablet.
52
Before installation
After installation
Realtek LAN network drivers
Verify if the Realtek LAN network drivers are already installed in the tablet.
Before installation
After installation
Intel Wireless 3165 WiFi and Bluetooth drivers
Verify if the Intel Wireless 3165 WiFi and Bluetooth drivers are already installed in the tablet.
Before installation
After installation
53
Entering BIOS setup program
30
With keyboard
1.
Connect your tablet to the keyboard dock or connect a USB-enabled keyboard to your tablet.
2.
Press the power button to turn on your tablet.
3.
When the Dell logo is displayed, press F2.
Without keyboard
1.
Press the power button to turn on your tablet.
2.
Press and hold the Volume Up button when the Dell logo appears on the screen.
3.
When the F12 boot selection menu appears, select BIOS Setup using the Volume Up button.
4.
Press the Volume Down button to enter BIOS setup program.
Flashing the BIOS
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash
the BIOS:
1.
Turn on the tablet.
2.
Go to www.dell.com/support.
3.
Tap Product Support, enter the Service Tag of your tablet and tap Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your tablet
model.
4.
Tap Drivers and downloads.
5.
Select the operating system installed on your tablet.
6.
Scroll down the page and expand BIOS.
7.
Tap Download File to download the latest version of the BIOS for your tablet.
8.
Save the file and, once the download is complete, navigate to the folder where you saved the BIOS update file.
9.
Double-tap the BIOS update file icon and follow the instructions on the screen.
54
31
Specifications
Dimensions and weight
Thickness
8.1 mm (0.32 in.)
Width
290.9 mm (11.45 in.)
Height
192.9 mm (7.59 in.)
Weight (starting at)
0.73 kg (1.61 lb)
System information
Processor
6th Generation Intel Core m Processor
Operating system
Windows 10 or Windows 8.1
RAM
LPDDR3
Storage
•
•
•
•
•
•
•
•
128 GB solid-state drive
180 GB solid-state drive
256 GB solid-state drive
360 GB solid-state drive
512 GB solid-state drive
256 GB SED solid-state drive
256 GB PCIe solid-state drive
512 GB PCIe solid-state drive
Memory
Type
LPDDR3
Speed
1600 MHz
Configurations supported
4 GB and 8 GB
Ports and connectors
Audio
One headset port (headphone and microphone combo)
microSD card
One microSD-card slot
micro-SIM card
One micro SIM-card slot (optional)
Thunderbolt 3 ports (USB-C)/charging ports
Two Thunderbolt 3 ports (USB-C)/charging ports
Communications
Wi-Fi
Dual-band 802.11ac
Bluetooth
Bluetooth 4.1 LE
55
Video controller
Type
Intel HD graphics 515
Display
12.5-inch full HD
12.5-inch ultra HD
Type
Resolution:
FHD
1920 x 1080
UHD
3840 x 2160
Aspect ratio
16:9
Brightness
360 nits
Viewing angle
85
Contrast ratio
1500:01
Color depth
16.7 M
Camera
Front-facing camera
Rear-facing camera
5 MP - Fixed focus
8 MP - Auto focus
Still image
2592 x 1944
3296 x 2520
Video
1920 x 1080 at 30 fps (maximum)
3296 x 2520 at 30 fps (maximum)
Type
Resolution:
Power adapter
Input voltage
120 VAC–240 VAC
Input frequency
50 Hz–60 Hz
Input current
1.30 A
Output current
1.5 A
Rated output voltage
20 VDC
Temperature range:
Operating
0°C to 40°C (32°F to 104°F)
Storage
–40°C to 70 °C (–40°F to 158°F)
Environmental requirements
Temperature range:
Operating
0°C to 35 °C (32°F to 95 °F)
Non-operating
-40°C to 65 °C (-40°F to 149 °F)
Relative humidity (maximum):
Operating
56
10% to 90% (non-condensing)
Environmental requirements
Non-operating
5% to 95% (non-condensing)
Altitude (maximum, unpressurized):
Operating
-15.20 m to 3048 m (-50 ft to 10,000 ft)
Storage
-15.20 m to 10,668 m (-50 ft to 35,000 ft)
Keyboard
Width
269.90 mm (10.63 in.)
Height
104.95 mm (4.13 in.)
Thickness
3.85 mm (0.15 in.)
Weight
0.55 kg (1.22 lb)
Type
Full-size, backlit chiclet keys with 1.9 mm key travel
57
Getting help and contacting Dell
32
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Information about Dell products and services
www.dell.com
Windows 8.1 and Windows 10
Dell Help & Support app
Windows 10
Get started app
Windows 8.1
Help + Tips app
Accessing help in Windows 8, Windows 8.1, and Windows In Windows search, type Help and Support, and press
10
Enter.
Accessing help in Windows 7
Click Start → Help and Support.
Online help for operating system
www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user manuals, setup
instructions, product specifications, technical help blogs,
drivers, software updates, and so on
www.dell.com/support
Learn about your operating system, setting up and using
your tablet, data backup, diagnostics, and so on.
See Me and My Dell at www.dell.com/support/manuals.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase
invoice, packing slip, bill, or Dell product catalog.
58
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