TOSHIBA
Telecommunication Systems Division
Demo Kit Manual
Title Page
March 2012
Publication Information
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
Publication Information
Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right,
without prior notice, to revise this information publication for any reason, including, but not limited to,
utilization of new advances in the state of technical arts or to simply change the design of this document.
Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves
the right, without prior notice, to make such changes in equipment design or components as engineering or
manufacturing methods may warrant.
IPedge-DEMKT-VB
Version B, March 2012
Our mission to publish accurate, complete and user accessible documentation. At the time of printing the
information in this document was as accurate and current as was reasonably possible. However, in the
time required to print and distribute this manual additions, corrections or other changes may have been
made. To view the latest version of this or other documents refer to the Toshiba FYI web site.
Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or
profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential
damages whatsoever, or claims of third parties, regardless of the form of any claim that may result from the
use of this document.
THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL
PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE, WHETHER
EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND INFORMATION ARE SUBJECT TO CHANGE
WITHOUT NOTICE. ACTUAL PERFORMANCE MAY VARY BASED ON INDIVIDUAL
CONFIGURATIONS, USE OF COLLATERAL EQUIPMENT, OR OTHER FACTORS.
© Copyright 2011~2012
This document is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under
the copyright laws, this document cannot be reproduced in any form or by any means—graphic, electronic,
or mechanical, including recording, taping, photocopying, without prior written permission of Toshiba. No
patent liability is assumed, however, with respect to the use of the information contained herein.
Trademarks
Toshiba, IPedge, CIX, SoftIPT and Strata are trademarks of Toshiba Corporation or Toshiba America
Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the property of their respective owners.
IPedge
IPedge Demo Kit
The IPedge demo kit provides your Dealership with the ability to easily showcase
IPedge system capabilities to your prospects. This compact and lightweight kit
provides you with the following:
•
1 – IPedge EP Server
•
2 – IP5631-SDL Telephones
•
1 – Toshiba Netbook
•
1 – SMC 8 Port PoE Switch
•
5 year SUS included at no charge
•
All required cables & cords
All licenses necessary to demonstrate the following IPedge applications and
features are included and pre-loaded in the demo kit server.
IPedge Demo Kit
Setup
•
Telephone call processing features
•
Voicemail and Unified Messaging
•
Call Manager Standard
•
Call Manager Advanced
•
SoftIPT® soft phone
•
Attendant Console
•
Enterprise Manager System Administration
•
Enterprise Manager Personal Administration (EMPA)
•
Power over Ethernet for IP telephones
Follow the procedures below to power on/off the IPedge EP Demo system.
WARNING! Not following proper Power Off instructions may cause the
system to be inoperable.
1. Remove Toshiba Mini Netbook and top center tray from kit.
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2. Uncoil all the CAT 5 Network and power cables and remove middle center
tray from kit.
Note:
All CAT 5 cables are pre-connected to the SMC switch.
3. Remove both phones from side compartments.
4. Attach handset cord to the handset for each IP5631-SDL telephone.
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5. Plug in black CAT5 cable to each IP5631-SDL telephone.
LAN Connection
from internal switch
(optional)
LAN Cable
Local Power
ACO Line (SDC Station only)
External Speaker
Handset
Cord
ADM
cable
Headset
Cord
The IP5000-series telephones include the special long-tail handset cords
required to fit the tilt bases.
6. Plug power cord into Toshiba Mini Netbook.
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7. Plug gray CAT 5 cable to Toshiba Mini Netbook.
8. Remove IPedge EP from demo kit.
9. Plug IPedge EP, Netbook and SMC switch power cords into power strip.
10. Plug power strip into AC power.
11. Power “ON” the power strip.
12. Press the IPedge front panel power button. IPedge boot-up will require
approximately 8 ~ 10 minutes. The system is ready to demo when the
phone connect to the IPedge.
To power Off the
System
1. Press the IPedge system front panel power button for 3 seconds. The
IPedge power down will require approximately 5 minutes.
2. Turn off the power strip.
3. Unplug and pack up the telephones.
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Enterprise Manager
Personal
Administration
Use Enterprise Manager and Enterprise Manager Personal Administration
(EMPA) to access the IPedge system.
1. The default IP address of the IPedge EP sever is 192.168.254.250, the
subnet mask is 255.255.255.0.
2. To login to Enterprise Manager, enter http://192.168.254.250:8080/oamp
into the browser address line.
3. The User ID is Administrator, the password is password.
The password is case sensitive.
PC Attendant Console
When launching the PCATT, the username is “admin” and the password is
blank.
Configuration
The IPedge Demo Kit has been pre-programmed to demonstrate the most
common IPedge call processing features. Refer to the “IPedge Telephone,
Messaging and Call Manager User Guide” for how to operate these features.
The user guide can be accessed by using EMPA (Enterprise Manager
Personal Assistant), logging into a telephone extension and accessing the
User Guide option, or from the Toshiba Internet FYI Site.
Table 1: IPedge Configuration
Call Manager
Username
Call Manager
Password
202
202
202
203
203
203
203
204997
204
204
205997
205
205
Extension
Description
VM Password EMPA Username EMPA Password
200
IPT5631-SDL
200997
200
200
201
IPT5631-SDL
201997
201
201
202
Soft IPT
202997
202
203
Call Manager
203997
204
Open
205
PC Attendant
Console
400
UCD Pilot DN
500
PhDN on 202
600
Voice Mail
Table 2: Network Configuration
Device
IP Address
Subnet
192.168.254.2
255.255.255.0
IPT #1
192.168.254.200
255.255.255.0
IPT#2
192.168.254.201
255.255.255.0
Toshiba Netbook
192.168.254.220
255.255.255.0
IPedge EP
192.168.254.250
255.255.255.0
SMC Switch
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Demo Kit Preparation
Checklist
•
Take a picture(s) of how the Kit is packed so that you can quickly repack it
after your demo; keep it with the Kit.
•
Put the rubber feet (in plastic bag) on the bottom of the EP server.
•
Install/update the latest Enterprise Manager s/w version.
•
Install/update the latest IPedge operating software (1.1.2).
•
Install/update the latest Call Manager s/w (7.5).
•
Use the MS Product Key to install (Home) Office on the Demo Kit
Netbook.
•
Download the two Demo PowerPoint presentations found on FYI.
•
•
Via Enterprise Manager or Personal Administration:
•
Set up the directory for the IPTs.
•
Add sample System and Station Speed dial numbers.
•
Remove all extensions VM Monitor and Record Keys (requires
outline line to record) and add Phone Logout key and Follow Me
key.
•
Define where the IPT call forward button terminates.
•
Check Voice Mail COS to play new messages automatically.
•
Set up the role to demo FM simultaneous ring for all extensions.
•
Set up all voice mail boxes.
•
To Demo IP Mobility:
•
6
They can be modified/customized for each demonstration.
•
The SoftIPT settings need to be reconfigured to not start up
automatically.
•
Under SoftIPT configuration uncheck Automatic start up and Auto
Login on Start Up.
Add an IPedge User Guide to your kit.
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Unified Messaging
IPedge Messaging includes 6 mailboxes enabled with unified messaging. To
demo unified messaging you will need to have your Toshiba Professional
Technician reconfigure the demo kit network settings to be able to access the
customer email server or hosted email server on the internet.
Trunks
IPedge Messaging includes 3 trunk licenses. By adding optional FXO/FXS
gateway you will be able to demo inbound and outbound calls using customer
provided fax or modem line.
AudioCodes Gateway Part Number: MP1144OSIP-BDL
Adtran Total Access 900 Series
Restoring the IPedge
Database
The default demo kit database resides on the IPedge server. Follow the
instructions below to restore the original demo kit database.
1. Login to Enterprise Manager. Select Application > Webmin.
2. In the Webmin screen select IPedge > Backup and Restore. Click on the
Restore icon.
3. In the Restore from Files tab select the server to restore.
4. In the Restore from remote directory, tar, or zip file box enter in \Demokit
5. Click on Restore Now.
Webmin will show the message... Done restoring when the restore is
complete.
Restore Netbook back
to factory settings
If your Toshiba NB505 series Netbook is having problems because of
spyware, virus, or a corrupt operating system, the computer can be restored
to factory default settings, giving it what essentially is a clean, new operating
system. The factory settings on the NB505 can be restored by using “Toshiba
HDD recovery utility” program in a hidden partition on the hard drive.
1. Shut down the Toshiba NB505. Click on the “Start” button on the task bar.
2. Click the “Shut Down” icon.
3. Start the Toshiba NB505 computer with the AC power adapter connected.
Do not attempt to restore the laptop using battery power.
4. Press and hold the “0” (zero) key on the laptop keyboard while pressing
the power button, to turn on the computer. The “Toshiba HDD Recovery
Utility” program will be displayed.
5. Press the “1” (one) key on the keyboard to select the “Restore Original
Factory Image” option.
6. Click “Yes” on the confirmation screen. Restoring the original factory
image will delete all files and reset the computer to factory default
settings.
7. Choose “No” to exit the program without making changes.
8. Press any key on the keyboard after the program finishes to restore the
factory default settings. The NB505 netbook will restart.
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Maximizing Screen
Space
How to hide the
windows taskbar
The default screen resolution of the Toshiba Mini Netbook is set for maximum
of 1024 x 600 which is fine for most applications. If you need to create more
space you can hide the taskbar.
1. Right-click on empty space on your taskbar and choose “Properties.”
2. Click the “Taskbar” tab. Your computer should automatically default to this
tab.
3. Select the “Auto-hide the taskbar” checkbox.
4. Click “OK.” The taskbar disappears and only reappears when you move
the mouse to its location.
Connecting Video
Projector to Toshiba
Mini Netbook
After connecting the netbook to a projector, check whether the resolution
needs to be adjusted (Start menu> Control Panel> Adjust Screen Resolution).
Toggle the display by holding down the “FN” key and pressing F5 function
key.
SMC Switch
Administration
The SMC EZ SwitchTM 10/100/1000 (SMCGS8P-Smart) is an 8-port 10/100/
1000 Gigabit smart switch with PoE that brings the speed of Gigabit Ethernet
to the desktop and the flexibility of PoE.
1. Open your web browser and enter the address http://192.168.2.10.
2. Enter the default password “smcadmin” and click on the Login button.
The manual can be downloaded from SMC website: www.smc.com.
Support
Sales Support
Contact the Toshiba TSD Sales Applications Desk or Sales Engineer for:
•
Support on “How to” demo features and applications on the demo
system.
•
To demo applications such as ACD, TASKE and Meeting that are not on
the IPedge demo system can be done by requesting an online web demo
with the Sales Applications Desk or your Regional Sales Engineer.
To schedule a demo with Sales Applications Desk, go to FYI> Sales > Sales
Tools > Request a Sales Demo on Toshiba Telecom Products.
Telephone: (949) 583-3354
Email: tsdsalesapp@tais.toshiba.com
Technical Support
8
Consult your in-house Professional Toshiba Technician to troubleshoot any
problems and for system software updates. Toshiba Technical Support will be
available to your Certified Toshiba Technician.
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Toshiba Computer
Support
Demo Kit Warranty
Go to http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
Telephone: (800) 457-7777
This document provides a brief summary of key warranty related terms and is
only provided for reference.
The contents of the Toshiba IPedge telephone demo kit are sourced from
various manufacturers. Warranties on Toshiba proprietary products are
provided by Toshiba. Warranties on third party products are provided by the
manufacturer of the third party products.
Toshiba Warranties
SMC Warranty
Software Upgrade
and Support Service
(SUS)
Toshiba End User
License Agreement
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•
The term of the IPedge server standard warranty from Toshiba is one
year. Details can be found on the Toshiba web site at
http://telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm
•
The term of the IP telephone standard warranty from Toshiba is two years.
Details can be found on the Toshiba web site at
http://telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm
•
The term of the Netbook mini notebook computer standard warranty from
Toshiba is one year. Details can be found on the Toshiba web site at
http://cdgenp01.csd.toshiba.com/content/support/pdf_files/stdwar/
gma500879010_web.pdf
The PoE switch, a third party product, offered to Toshiba dealers from SMC
has a limited lifetime warranty. The Limited Lifetime Warranty covers a
product during the life of that product, which is defined as the period of time
during which the product is an ‘Active’ SMC Networks product. A product is
considered to be ‘Active’ while it is listed on the current SMC Networks price
list. Details can be found on the Toshiba web site at
http://telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm
•
The term of the IPedge software standard warranty is one year and
software upgrade and support service is provided during this period.
•
The IPedge Demo Kit also includes an additional four years of SUS for a
total of five years of software upgrade and support service.
The Toshiba End User License Agreement states the terms and conditions for
the use of the software contained in the IPedge Demo Kit. Details on such
terms and conditions can be found on the Toshiba web site at
http://telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm
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