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SWANNONE
INTRODUCTION
BEGINNERS LEVEL - A. SWANNONE
BEGINNERS LEVEL
MODULE A.
SWANNONE INTRODUCTION
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BEGINNERS LEVEL - A. SWANNONE
A. MODULE OUTLINE
A.1
Introducing SwannOne
A.2
How Does it Work?
A.3
Feature Overview
A.4
The App
A.5
Easy Set Up
A.6
Sound Alerts
A.7
Smart Hub
A.8
Soundview Outdoor Camera
A.9
Soundview Indoor Camera
A.10
Window/Door Sensor / Motion Sensor
A.11
Outdoor Siren
A.12
Smartplug & Key Fob
A.13
Compatible Products
A.14
What’s Included
A.15
Alarm Starter Kit
A.16
Video Monitoring Kit
A.17
Extra Services
A.18
SwannOne at a glance
A.19
Tips on Selling SwannOne
A.20
Course Exam
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BEGINNERS LEVEL - A. SWANNONE
A.1
INTRODUCING SWANNONE
An integrated smart home & security solution
Imagine being able to control all the security devices in your home from
the palm of your hand.
ONE SOLUTION.
COMPLETE SECURITY.
It’s possible with SwannOne™.
Swann has been a trusted name in home security for more than 27
years. Now SwannOne™ takes its award-winning technology to the
next level with cleverly designed features to make your life easier.
With just a few taps on your Smartphone or tablet, you’ll have complete
control over:
•
•
•
•
•
Energy
Management
Video monitoring of your home or business
Activity triggered sensors, alarms and sirens
Energy management and temperature control
Sound alerts from in and around your premises
Smart lighting and door locking
and much, much more.
Lighting
Control
Smartphone
Alerts
Glass Breakage
Detection
Entry & Motion
Detection
Remotely Control
Appliances
SwannOne™ has been designed to adapt to your lifestyle, with extra
features to connect to professional monitoring on-demand, cloud video
storage, as well as additional cameras and sensors if you need them.
SwannOne™ also has innovative audio analytics that can notify you
of important sounds such as glass breaking, a baby crying, smoke or
carbon monoxide alarms, and even gun shots.
Best of all, SwannOne™ is easy to install by yourself. And instead of
messy cables, it uses the latest wireless technology.
Alarm
Activation
Temperature
Control
Live Video
Streaming
Keyless
Entry
Professional
Monitoring
It’s one solution for complete security.
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BEGINNERS LEVEL - A. SWANNONE
A.2 HOW DOES IT WORK?
The Smart Hub connects to the Internet via your existing router in 3 easy steps
Outdoor
Siren
Indoor
Camera
Outdoor
Camera
Modem
Modem
Mode
Router
3
Smart
Plug
Connect
control
onnect your devices & contr
your master settings using
your SwannOne™ account via
your Internet browser
Smart
Hub
Motion
Sensor
Window/Door
Sensor
Key
Fob
2
Wirelessly connect your
devices to the Smart Hub
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Download the free
app to control your
SwannOne™ home
on Smartphone
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BEGINNERS LEVEL - A. SWANNONE
A.3 FEATURE OVERVIEW
SAFE & SECURE FOR PEACE OF MIND
•
•
Activate 3 simple customizable modes –
Home, Away & Night
•
Detect movement & the open/closed status of
doors & windows
•
Enjoy live streaming of HD video during the day
or night
•
Be protected with AES encryption on all
communications for 100% privacy
KNOW WHAT’S HAPPENING AT ALL TIMES
•
Receive alerts on your Smartphone or tablet
if movement is detected or if someone else
arrives home
REMOTE CONTROL YOUR APPLIANCES &
ENERGY USAGE
•
•
Set rules to automate appliances on a schedule
Activate the smart thermostat to automate
heating & cooling to suit your needs
HEAR WHAT’S HAPPENING WITH INTELLIGENT
SOUND ALERTS
•
Built-in microphones detect sounds & let you
know if an incident occurs
•
Detect the sound of a glass window or door
breaking with advanced analytics
•
Additional sound alerts are available including
smoke detection, carbon monoxide & car
alarms, baby crying & gunshot detection
•
Remotely control entry in & out of your
property with Kwikset locks
•
Schedule temporary access to your home
(optional plan) for family members, friends or
tradespeople
Compatible with
Smartphone
Controllable
Easy Setup
Pay As You Go
Option
•
Monitor your energy use & save on your
electricity bills
REMOTE LOCK & ACCESS CONTROL
Switch on & off plug-in appliances remotely
with the ability to check in to see if an appliance
has been left on
GET EMERGENCY RESPONSE IN MINUTES
Global Leader in
DIY Security*
Optional professional monitoring on-demand
(Professional UL approved) with rapid
response from emergency services (ie police,
fire department, ambulance)
EASY INSTALLATION & SET-UP
•
No need for drilling holes with easy mounting
using 3M Command™ strips
•
Easily transportable around your home or if
you move
•
On-line help & 24/7 technical support available
to get you up & running
OPTIONAL CLOUD VIDEO STORAGE
•
Retain video & audio evidence with safe
storage of incidents in the cloud
•
Have even greater peace of mind knowing the
last 7 or 30 days of video footage are recorded
(optional subscription plans available)
Download from
Expandable
* Source: Swann Ranks #1 in Market Share according to
IHS Research: World Market for Consumers & DIY Video
Surveillance Equipment, November 2014
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BEGINNERS LEVEL - A. SWANNONE
A.4 THE APP
Control everything using your SwannOne™ Account & the FREE App
The SwannOne™ app brings your smart home to life, allowing you to monitor
and control your system from anywhere.
As your needs change and technology advances, your SwannOne™ system will
continually be developed and enhanced and you will receive software updates
which will allow you to get even more out of your SwannOne™ smart home.
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BEGINNERS LEVEL - A. SWANNONE
A.5 EASY SETUP
EXPANDABLE TO
YOUR NEEDS
PLUG & PLAY
OUT OF THE BOX
To get even more out of your SwannOne™
system, you can select from a range of
flexible plans which are available for
purchase on a Pay as You Go (PAYG) basis or
monthly subscriptions with no long lock-in
contracts.
When you register with SwannOne™ you will
have access to the Home Essentials Plan.
This entitles you to the following advantages
FREE OF CHARGE:
The paid services will provide you with
the ability to add additional users to your
system, enhanced automation and rules
capabilities, access to multiple properties,
additional sound alerts, cloud video storage
& professional services including centralized
security monitoring.
Visit www.SwannOne.com to find out more
about how the SwannOne™ service options
can help provide complete peace of mind.
Notifications
Email alerts & Smartphone push notifications for 2
users
Appliance Control
Turn appliances on, off & create schedules
Live video Streaming
Real-time footage of what is going on at your home
Intelligent Sound
Alerts
Includes access to the glass window & door
breakage sound alerts
Your SwannOne™
Account
A user portal allowing you to control your
SwannOne™ system & customize it to the way you
like it - manage your contacts, personal details,
change rules & more.
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BEGINNERS LEVEL - A. SWANNONE
A.6 SOUND ALERTS
SwannOne™ listens & learns with state-of-the-art audio analytic technology, with microphones in the Smart Hub, Sensors & Cameras to let you know when key sounds
are heard in your home or business. The system can be programmed to send you an alert &/or trigger other responses such as video recording or setting off a siren.
It’s up to you!
2. You decide how SwannOne™ responds^
1. Select the sounds that are important to you
GLASS BREAKAGE
SMOKE & CO ALARMS
Know when there is a glass breakage
from a door or window, with the
ability to differentiate window
panes from bottles & glasses.
SwannOne™ is programmed to
recognize all common smoke &
carbon monoxide alarm sounds.
You can add SwannOne™
to be the eyes & ears in
your smart home & save
money by not having to
change your current
fire & smoke detection
infrastructure.
Standard with SwannOne™
Email Alerts or Push
Notifications
Commence
Video Recording
Turn on
a Siren
& more...
Included in the
Home Optimizer plan
BABY CRYING
GUN SHOTS
Know when your baby
is crying & program
SwannOne™ to send you
an alert &/or access your
SoundView camera to see
what’s happening. It's peace of
mind 24/7.
Included in the
Home Optimizer plan
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Be alerted if there is a
gun shot with all common
gun makes & models
included & the ability to
differentiate between a real gun
shot & a sound from a TV.
Available as an add-on to
the Home Optimizer plan
With a powerful rules engine
you decide what happens after
sounds are heard.
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BEGINNERS LEVEL - A. SWANNONE
A.7
SMART HUB
Control & secure your whole home from your Smartphone
Sound Alert –
Glass Break
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Smartphone
Controllable
Glass Breakage
Detection
Easy Setup
Wireless
Secure
Expandable
DOWNLOAD THE FREE APP
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BEGINNERS LEVEL - A. SWANNONE
A.7
SMART HUB
YOUR SMART HOME STARTS HERE
LISTEN FOR IMPORTANT SOUNDS
SECURITY YOU CAN RELY ON
Use the Smart Hub as the starting point of your
SwannOne™ system then add devices such as alarm
sensors, smart plugs, cameras, sirens & more to
create your own secure smart home
With a built-in microphone the Hub listens & can
notify you of glass door & window breakage, with
other intelligent sounds alerts (including smoke &
carbon monoxide alarms, baby crying & gun shots)
available via optional plans*
Set & forget with mains powered operation & builtin battery back-up for up to 4 hours in the event of a
power outage
PROTECT YOUR PROPERTY & PRIVACY
The Smart Hub is built for form & function: the top
is removable revealing storage for a portable 2.5”
hard drive & USB port to conveniently recharge
Smartphones, tablets, other USB devices or to backup recorded video
CUSTOMIZABLE TO YOUR NEEDS
Activate 3 simple mode control settings (Home, Away
& Night) & customize each to your preferred settings
ALWAYS KNOW WHAT’S HAPPENING
Receive alerts when activity occurs, with instant push
notifications & emails on your Smartphone or tablet
CONNECT WIRELESSLY WITH EASE
Connect to other devices wirelessly using cuttingedge smart home technologies including Wi-Fi &
ZigBee with easy connection to the internet wirelessly
or via Ethernet cable (included)
All SwannOne™ communications including your
individual account details are secured with best
practice 128 bit AES (Advanced Encryption Standard)
encryption for security of data & 100% privacy
CONTROLLABLE ON A SINGLE APP
Download the free SwannOne™ app for iOS or
Android devices to monitor & control the system
wherever you are, 24/7
DESIGNED FOR TODAY’S WORLD
EXPANDABLE FOR PEACE OF MIND
Expand SwannOne™ for complete peace of mind
with optional pay-as-you-go service plans available
including centralized professional monitoring, cloud
video storage & more*
Product Code: SWO-HUB01K
* Additional fees may apply
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BEGINNERS LEVEL - A. SWANNONE
A.8 SOUNDVIEW OUTDOOR CAMERA
A picture that speaks. A sound you can see.
COMPATIBLE WITH
Stream Video
Night Vision
Detect Motion
Wireless
Smartphone
Controllable
Smartphone
Viewing
Weather Resistant
Easy Setup
Optional Cloud
Recording
DOWNLOAD THE FREE APP
Expandable
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BEGINNERS LEVEL - A. SWANNONE
A.8 SOUNDVIEW OUTDOOR CAMERA
SEE EVERYTHING IN HD
PROTECT YOUR PROPERTY & PRIVACY
Enjoy crisp video footage of your home or business in
720p High Definition
All SwannOne™ communications including your
individual account details are secured with best
practice 128 bit AES (Advanced Encryption Standard)
encryption for security of data & 100% privacy
KNOW WHAT’S HAPPENING 24/7
Keep an eye on things, day & night with infrared night
vision up to 50ft/15m
CREATE A SECURE, SMART HOME
VIEW ON THE MOVE
Combine with the SwannOne™ Smart Hub & other
accessories to create your own secure smart home
View live & recorded video using the free SwannOne™
app on your Smartphone or tablet
LISTEN FOR IMPORTANT SOUNDS
ACTIVITY TRIGGERS ALERTS
Receive alerts on your Smartphone or tablet if motion
or sounds-of interest are detected, with the ability to
activate recording & notify law enforcement
WEATHER RESISTANT CASING
Robust metal construction, sunshield & mounting
system is perfect for the outdoors
With a built-in microphone the SoundView Outdoor
Camera listens & can notify you of glass door &
window breakage, with other intelligent sounds alerts
(including smoke, carbon monoxide & car alarms &
gun shots) available via optional plans*
EXPANDABLE FOR PEACE OF MIND
Expand SwannOne™ for complete peace of mind
with optional pay-as-you-go service plans available
including centralized professional monitoring, cloud
video storage & more*
Product Code: SWO-SVC02K
* Additional fees may apply
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BEGINNERS LEVEL - A. SWANNONE
A.9
SOUNDVIEW INDOOR CAMERA
Indoor Wi-Fi Video Monitoring with Intelligent Sound Alerts
COMPATIBLE WITH
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Stream Video
Night Vision
Detect Motion
Wireless
Smartphone
Controllable
Smartphone
Viewing
Easy Setup
Optional Cloud
Recording
Expandable
DOWNLOAD THE FREE APP
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BEGINNERS LEVEL - A. SWANNONE
A.9
SOUNDVIEW INDOOR CAMERA
SEE EVERYTHING IN HD
EASY TO SET UP, EASY TO USE
EXPANDABLE FOR PEACE OF MIND
Enjoy crisp video footage of your home or business in
720p High Definition
The SoundView Indoor Camera base mounts to flat
surfaces with 3M Command™ strips to enable easy
installation & relocation as required. No drilling, no
holes!
Expand SwannOne™ for complete peace of mind
with optional pay-as-you-go service plans available
including centralized professional monitoring, cloud
video storage & more*
KNOW WHAT’S HAPPENING 24/7
Keep an eye on things, day & night with infrared night
vision
VIEW ON THE MOVE
View live & recorded video using the free SwannOne™
app on your Smartphone
or tablet
ACTIVITY TRIGGERS ALERTS
Receive alerts on your Smartphone or tablet if motion
or sounds-of interest are detected, with the ability to
activate recording & notify law enforcement
POSITION WHERE YOU NEED IT MOST
Position the camera where you most want to view
activity: on the wall, ceiling, counter or desk with easy
maneuverabilty thanks to a magnetic connection
between base & camera
PROTECT YOUR PROPERTY & PRIVACY
All SwannOne™ communications including your
individual account details are secured with best
practice 128 bit AES (Advanced Encryption Standard)
encryption, for security of data & 100% privacy
CREATE A SECURE, SMART HOME
Combine with the SwannOne™ Smart Hub & other
accessories to create your own secure smart home
LISTEN FOR IMPORTANT SOUNDS
With a built-in microphone the SoundView Indoor
Camera listens & can notify you of glass door &
window breakage, with other intelligent sounds alerts
(including smoke & carbon monoxide alarms, baby
crying & gun shots) available via optional plans*
Product Code: SWO-SVC01K
* Additional fees may apply
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BEGINNERS LEVEL - A. SWANNONE
A.10 WINDOW/DOOR SENSOR & MOTION SENSOR
Detect Entry
Detect Motion
Detects open status of
windows/doors & senses
temperature,notifying you
when changes occur via the
SwannOne™ System
Product Code: SWO-WDS1PA
COMPATIBLE WITH
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Detects movement &
room temperature to
trigger actions & notify
you via Smartphone
Product Code: SWO-MOS1PA
Temperature
Indication
Easy Setup
Mobile Alerts
Requires
SwannOne™ Hub
Smartphone
Controllable
DOWNLOAD THE FREE APP
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BEGINNERS LEVEL - A. SWANNONE
A.10 WINDOW/DOOR SENSOR & MOTION SENSOR
WINDOW DOOR SENSOR
MOTION SENSOR
DETECT WINDOW & DOOR ENTRY
DETECT MOTION AT ANY HOUR
Detect the open & closed status with a magnetic sensor on either side of window & Detect activity in the most vulnerable areas of your home when you’re not there, at
door frames
any hour & in any light conditions
ACTIVITY TRIGGERS ALERTS
ACTIVITY TRIGGERS ALERTS
If the magnetic sensor is disrupted an audible alarm can be triggered^ & an alert is If the PIR sensor detects movement an audible alarm can be triggered^ & an alert
sent to your Smartphone or tablet
is sent to your Smartphone or tablet
MONITOR THE TEMPERATURE
MONITOR THE TEMPERATURE
The Sensor also monitors & reports on room temperature & you can trigger an
alert if the temperature goes above or below a level you determine
The Sensor also monitors & reports on room temperature & you can trigger an
alert if the temperature goes above or below a level you determine
CONTROLLABLE ON A SINGLE APP
CONTROLLABLE ON A SINGLE APP
Download the free SwannOne™ app for iOS or Android devices to monitor &
control the Sensor wherever you are, 24/7
Download the free SwannOne™ app for iOS or Android devices to monitor &
control the Sensor wherever you are, 24/7
EASY TO SET UP, EASY TO USE
EASY TO SET UP, EASY TO USE
Each Window/Door Sensor uses 2 x AAA batteries (included) & mounts to flat
surfaces with 3M Command™ strips to enable easy installation & relocation as
required. No drilling, no holes!
Each Motion Sensor uses 2 x AAA batteries (included) & mounts to flat surfaces
with 3M Command™ strips to enable easy installation & relocation as required. No
drilling, no holes!
KNOW WHAT’S HAPPENING
KNOW WHAT’S HAPPENING
Enjoy peace of mind from mobile alerts & status updates on your Smartphone,
tablet or computer when paired with a SwannOne™ Smart Hub**
Enjoy peace of mind from mobile alerts & status updates on your Smartphone,
tablet or computer when paired with a SwannOne™ Smart Hub**
** Requires purchase of SwannOne™ Smart
Hub, Outdoor Siren
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BEGINNERS LEVEL - A. SWANNONE
A.11 OUTDOOR SIREN
Protect your property & deter intruders with an alarm activated
external siren, flashing strobe light & alerts to your Smartphone
COMPATIBLE WITH
98dB Siren
Flashing Light
Wireless
Easy Setup
Control & view
on Smartphone
Expandable
DOWNLOAD THE FREE APP
Requires
SwannOne™ Hub
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BEGINNERS LEVEL - A. SWANNONE
A.11 OUTDOOR SIREN
BAD NEWS FOR INTRUDERS
KNOW WHAT’S HAPPENING
Deter intruders & notify your neighbors with a loud
98dB siren & flashing LED light, once triggered by
motion detected from alarm sensors
Enjoy peace of mind from mobile alerts, battery life
indication & status updates on your Smartphone,
tablet or computer when paired with a SwannOne™
Smart Hub†
CONNECT WIRELESSLY WITH EASE
Connect wirelessly to other devices such as the
SwannOne™ Smart Hub, Window/Door Sensors,
Motion Sensors, SoundView Cameras & more† with
no messy cables to worry about
EASY TO SET UP, EASY TO USE
The Outdoor Siren uses commonly available 4 x D
batteries (included) with a long lifespan of more than
1 year from typical usage
DESIGNED FOR OUTDOOR USE
With weather & UV resistance the Siren is designed
for outdoors & is best situated under eaves, verandas
or other sheltered locations
Product Code: SWO-OUS1PA
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BEGINNERS LEVEL - A. SWANNONE
A.12 SMARTPLUG & KEYFOB REMOTE CONTROL
Smart Plug Key Features
Remotely control plug-in electrical devices
& monitor your energy usage
Product Code: SWO-SMP1PA
Activate security modes & user-defined
actions from your SwannOne™ system
Smartphone
Controllable
Energy
Management
Easy Setup
Remotely Control
Appliances
Range Extension
Requires
SwannOne™ Hub
Keyfob Remote Control Key Features
Product Code: SWO-KEF1PA
Activate
Custom Modes
COMPATIBLE WITH
Easy Setup
Mobile Alerts
DOWNLOAD THE FREE APP
Requires
SwannOne™ Hub
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BEGINNERS LEVEL - A. SWANNONE
A.12 SMARTPLUG & KEYFOB REMOTE CONTROL
SMARTPLUG
KEYFOB REMOTE CONTROL
REMOTELY CONTROL APPLIANCES
A SMART REMOTE CONTROL
Turn any plug-in electrical appliances on or off remotely & schedule regular
switch-on & off times from your Smartphone, tablet or internet browser*
Attach the Key Fob to your house keys & use to activate SwannOne’s 3 modes –
Home, Away & Night
CONSERVE ENERGY & ELECTRICITY USAGE
KNOW WHAT’S HAPPENING
Measure energy consumption, with the ability to modify your usage & save on
electricity costs, for any plug-in devices in your home including TVs, DVD players,
clothing irons, floor lamps & more
Enjoy peace of mind from mobile alerts & status updates on your Smartphone,
tablet or computer when paired with a SwannOne™ Smart Hub†
KNOW WHAT’S HAPPENING
Enjoy peace of mind from status updates on your Smartphone, tablet or computer
when paired with a SwannOne™ Smart Hub & add multiple Smart Plugs to create
an even smarter home
EASY CONTROL AT YOUR FINGERTIPS
Control the Smart Plug remotely via the free SwannOne™ app or turn on/off
manually with push button control & indicator light that illuminates when powered
EXTEND YOUR WIRELESS RANGE
EASY BATTERY OPERATION
Uses a single long-lasting & commonly available 3V lithium coin battery
KNOW WHO’S HOME
Allocate the Key Fob to a family member & be alerted on your Smartphone or
tablet whenever they arrive home*
PANIC BUTTON FOR EXTRA SECURITY
Notify someone if you or a loved one need urgent help in your home with a panic
button feature for personal safety 24/7
Each Smart Plug acts as a range extender for other SwannOne™ wireless devices
such as Window/Door Sensors & Motion Sensors using ZigBee smart home
technology
† Sold separately
* Additional fees may apply
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BEGINNERS LEVEL - A. SWANNONE
A.13 COMPATIBLE PRODUCTS
SwannOne™ is compatible with other product ranges that can enhance your smart home. In the coming months we will add more compatible brands & products. You
can stay up to date at swannone.com/compatibility.
Lighting
INTEGRATE WIRELESS LIGHTING INTO YOUR SWANNONE™ SMART HOME
Works with
Integrate Philips Hue wireless lights with SwannOne™ & see how lighting can help
to keep your premises & loved ones safe
USE TIMER LIGHTS FOR YOUR SECURITY
Pre-set your lights to come on first thing in the morning,
at certain times of the day, night or when you are away for your safety & security
CUSTOMIZE LIGHTING ON YOUR SMARTPHONE
With the SwannOne™ app controlling your system, you can set rules for lights to
come on when motion is detected & turn on lights remotely before you or your
loved ones arrive home, all from your Smartphone, tablet or computer
WIRELESS TECHNOLOGY LETS YOU UPDATE YOUR LIGHTS WITH EASE
Philips Hue LED lights screw in, are easy to install & you can connect up to 50
lights wirelessly to SwannOne, with the ability to update software & firmware
remotely, direct to your light bulbs
USE LIGHTING TO SUIT YOUR MOOD & COLORS
Control the lighting in
your home with the ability It’s easy to change the tone, brightness, dimness, contrast, white light & spectrum
to turn lights on & off at
of color to create your ideal lighting mood, all from your Smartphone or tablet
pre-set times or any hour,
remotely via Smartphone
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Remotely Control
Lights
Wireless
Smartphone
Controllable
Easy Setup
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BEGINNERS LEVEL - A. SWANNONE
A.13 COMPATIBLE PRODUCTS
Locks
INTEGRATE WIRELESS ACCESS CONTROL WITH SWANNONE™
Works with
Integrate Kwikset wireless locks with your SwannOne™ smart home & enjoy the
peace of mind from knowing the most vulnerable points at your premises, the
doorways, are secure
EASY TO INSTALL, HARD TO BREAK
Kwikset smart locks are built tough, can be installed in minutes with just a
screwdriver & without the need for hard wiring. They are also easy to program,
use & run off battery power
CONVENIENT & SECURE KEYLESS ENTRY
Once connected to SwannOne™ you can create & use your own personal code or
PIN to enter your home using your Smartphone or keypad & you can lock it at the
push of a button
YOU CAN DECIDE WHO ENTERS YOUR HOME & WHEN THEY HAVE ACCESS
Take control of who
enters your property
& when with wireless
locks, controllable by
SwannOne™ on your
Smartphone
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It’s easy to assign a temporary code or PIN to whoever needs one & delete it when
you see fit. There’s now no chance of leaving & losing a key with a tradesperson
after their work is complete
Remotely Control
Locks
Wireless
Smartphone
Controllable
CONTROL YOUR LOCKS ON SMARTPHONE
Using the SwannOne™ app to control the locks at your premises, you can decide
when to lock or unlock your doors & even unlock a door remotely if a family
member arrives at your home unexpectedly
Easy Setup
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BEGINNERS LEVEL - A. SWANNONE
A.13 COMPATIBLE PRODUCTS - COMING SOON
Garage Door Openers
Climate Control
Works with
Works with
REST ASSURED THAT YOUR GARAGE DOOR IS LOCKED WHEN YOU ARM
YOUR PROPERTY & CHECK IN AT ANY TIME VIA SWANNONETM ON YOUR
SMARTPHONE
SWANNONE SEAMLESSLY INTEGRATES WITH
NEST ALLOWING YOU TO ACCESS THE NEST
THERMOSTAT VIA THE SWANNONE APP.
You never need to question if you have left the garage door open again. You can
check the status of your Chamberlain garage door at anytime via the SwannOneTM
app & be alert if intrusion is detected.
Specific rules and schedules can be reated in
conjunction with your SwannOne system to ensure
your heating is just the way you like it. For example, it
can be set to come on just before you get home from
work.
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BEGINNERS LEVEL - A. SWANNONE
A.14 WHAT’S INCLUDED
Convenient kits which you can scale up or down to suit your needs
SoundView
Indoor Camera
SoundView
Outdoor Camera
Alarm
Starter Kit
Video
Monitoring Kit
Smart Hub
–
–
1
1
Key Fob
–
–
1
1
Window/Door Sensor
–
–
2
2
Motion Sensor
–
–
1
1
Wi-Fi Camera
1
1
–
1
Included Sound Alert
- Glass Breakage
–
–


Component Products
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BEGINNERS LEVEL - A. SWANNONE
A.14 WHAT’S INCLUDED
Convenient kits which you can
scale up or down to suit your
needs
SoundView
Indoor Camera
SoundView
Outdoor Camera
Alarm
Starter Kit
Video
Monitoring Kit
3 custom modes:
Home, Away & Night
Receive alerts on
your Smartphone








Glass breakage detection
–
–
Detect movement






Detect open & closed
status of windows/doors
–
–




–
Night vision video


USB charging port
–
–
Battery backup
–
–






–
–


–
–




–

–
–


–
–


Key Features
Live streaming of video
Optional - Smoke & CO,
baby, gun shot alerts
Optional professional
monitoring on-demand
Optional cloud video
storage plans
Compatible with ZigBee,
Wi-Fi, iOS & Android devices
Compatible with Kwikset
locks, Philips Hue lights etc
–
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BEGINNERS LEVEL - A. SWANNONE
A.15 SWANNONE ALARM STARTER KIT
Smart alarm security for your home in one simple solution
COMPATIBLE WITH
Alarm Triggers
Mobile Alerts
Smartphone
Controllable
Glass Breakage
Detection
Detect Entry
Temperature
Indication
Easy Setup
Customizable
Settings
Secure
DOWNLOAD THE FREE APP
Expandable
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BEGINNERS LEVEL - A. SWANNONE
A.15 SWANNONE ALARM STARTER KIT
KEY FEATURES
• Control your home security & SwannOne™ household devices on your
Smartphone, tablet or computer from anywhere
• Activate home, night & away modes & customize the system settings to
o
match your security needs
• Detect motion in your home or business & receive an alert if anything
out of the ordinary is detected for complete peace of mind
• Be notified if your doors or windows are opened unexpectedly or checkkin to make sure your property is secure at any hour
• Notify someone if you need urgent help in your home with a personal
safety
‘panic button’ feature
• Monitor specific sounds with built-in microphones to detect & alert you
of the sound of glass breaking & more^
^Additional sounds (including smoke & carbon monoxide (CO) alarms, baby crying, gunshot detection
& more) are available via optional plans (fees may apply)
KIT INCLUDES
•
Smart Hub
•
Motion Sensor
•
Window/Door Sensors x 2
•
Key Fob
Product Code: SWO-AST01K
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BEGINNERS LEVEL - A. SWANNONE
A.16 SWANNONE VIDEO MONITORING KIT
Smart alarm security & video monitoring for your home in one simple solution
COMPATIBLE WITH
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Alarm Triggers
Mobile Alerts
Smartphone
Controllable
Easy Setup
Customizable
Settings
Intelligent Sound
Detect Entry
Temperature
Indication
Secure
Night Vision
High Definition
Expandable
Alerts
DOWNLOAD THE FREE APP
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BEGINNERS LEVEL - A. SWANNONE
A.16 SWANNONE VIDEO MONITORING KIT
KEY FEATURES
• Control your home security & SwannOne™ household devices on your
Smartphone, tablet or computer from anywhere
• Activate home, night & away modes & customize the system settings to
match your security needs
• See what’s happening at your property day or night with live video
streaming using the free SwannOne™ app
• Detect motion in your home or business & receive an alert if anything out of
the ordinary is detected for complete peace of mind
• Be notified if your doors or windows are opened unexpectedly or check-in
to make sure your property is secure at any hour
• Notify someone if you need urgent help in your home with a personal safety
‘panic button’ feature
• Monitor specific sounds with built-in microphones to detect & alert you of
the sound of glass breaking & more^
^ Additional sounds (including smoke & carbon monoxide (CO) alarms, baby crying, gunshot detection
& more) are available via optional plans (fees may apply
KIT INCLUDES
•
Smart Hub
•
SoundView Indoor Camera
•
Motion Sensor
•
Window/Door Sensors x 2
•
Key Fob
Product Code: SWO-VMM01K
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BEGINNERS LEVEL - A. SWANNONE
A.17 EXTRA SERVICES
The SwannOne Smart Hub, devices & app turn your home into a secure, smart home. It’s easy to add extra services to your system for complete peace of mind.
1. Select an Optimizing Plan
Home Essentials
FREE
When you register with SwannOne™ you will automatically have access to the
Home Essentials Plan. This entitles you to the following features
FREE OF CHARGE:
30 Day
Home Safe
£7.49/mth
FREE
TRIAL
Includes everything in:
Home Essentials FREE
Notifications
Email alerts & push notifications to Smartphone for 2 users
Appliance Control
For a low monthly fee*, add the following services to make your SwannOne™
smart home even smarter!
Turn appliances (such as a heater or iron) on, off & create schedules
all from one system*
Unlimited Notifications
Live Video
Email alerts & push notifications to Smartphone for as many contacts as
required
Access real-time footage of what’s going on at your property*, along
with 100MB of incident clips
Energy Management
Custom Rules
Access real-time energy consumption information*
Create rules to connect devices in your home according to your needs.
eg: Switch to away mode & have heating, lights and locks turn off
automatically
Remote Lock Control
Temperature Control
Control the temperature of your home via the SwannOne app*
Intelligent Sound Alerts
Receive alerts if the sound of window & door glass
breakage is detected
Schedule access or arrange a temporary PIN & receive
notification history*
Intelligent Sound Alerts
In addition to window & door glass breakage also receive alerts if the
sounds of smoke, carbon monoxide (CO) or car alarms, & baby crying
are detected
*Some features only available with the purchase of specific devices.
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BEGINNERS LEVEL - A. SWANNONE
A.17 EXTRA SERVICES
The SwannOne Smart Hub, devices & app turn your home into a secure, smart home. It’s easy to add extra services to your system for complete peace of mind.
2. Choose from Optional Plans
Add
In addition to live streaming of video,
store your video footage securely using SwannOne’s cloud storage
Cloud Video Storage
•
•
•
•
Unlimited Email alerts & push notifications
Cloud Video Recording & Storage
Incident Clip Recording
Sound Alerts – Detects glass breakage,
smoke & CO alarms & baby crying
Two plans for 7 or 30 days (Rolling)
SwannOne’s cloud storage is a secure storage facility that is accessible
by you via the internet. It’s 100% private with industry best practice AES
encryption. So, there’s no need to run the risk of recording to a hard drive
stored on your premises as all your video clips can be securely stored in the
SwannOne cloud and available for retrieval if you need them.
7 Day Plan
£5.99
30 Day Plan
£18.99
All cloud storage plans are subject to the fair use policy. Charges apply for additional usage. Refer to swannone.com for specific inclusions & pricing in your location.
COMING SOON
Add
Professional Monitoring On-Demand
24/7 Professional Monitoring Service
•
•
•
•
Alarm Monitoring & Alerts
Connect to Emergency Services
Monitoring of Sound Alerts
Flexible Pay-As-you-Go Plans
2 DAYS
£7.49
LONG WEEKEND (3 days)
£14.99
Have your home or business professionally monitored
Flexible plans from just £7.49*
SwannOne’s Professional Monitoring On-Demand is flexible and affordable.
Choose a plan that best suits your needs. Whether you would like to have
your home professionally monitored just for a weekend getaway or all year
round, SwannOne has you covered.
1 WEEK
£18.99
1 MONTH
£54.99
* Requires a current subscription to the Home Safe Plan. Refer to swannone.com for pricing.
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BEGINNERS LEVEL - A. SWANNONE
A.18 SWANNONE AT A GLANCE
Software
Accessories
Kits
Personalized
Account for
Computer
Smart Hub
Key Fob
Motion Sensor
Window/Door
Sensor
Alarm Starter Kit
SoundView Indoor
Camera
SoundView
Outdoor Camera
Smart Plug
Outdoor Siren
Video Monitoring Kit
Free App for
Smartphone &
Tablet
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BEGINNERS LEVEL - A. SWANNONE
A.18 SWANNONE AT A GLANCE
Compatibility
Works With
Thermostat
Smart Locks
Lighting
Smartplug
Smartplug
& more
Extra Services
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COMING
SOON
COMING
SOON
PROFESSIONAL MONITORING
ON-DEMAND
CLOUD VIDEO
STORAGE
Professional monitoring for
when you're away
Record & retain video in the
SwannOne™ secure cloud
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BEGINNERS LEVEL - A. SWANNONE
A.19 TIPS ON SELLING SWANNONE
1. STARTING THE CONVERSATION
2. REMOTE SECURITY AND MONITORING
3. INSTALLATION
“Are you interested in a flexible home security and
control system with no long-term commitments?”
Ask your customer “Do you want to be able to check
in on your home/family/property at any time?”
“You probably don’t want to run wires through your
house, do you?”
1A.
2A.
3A.
“Are you looking for a solution that’s easy to use and
compatible with other smart brands?”
“Let me tell you about SwannOne. It is a complete
security and monitoring solution, which offers
streaming cameras, door and window sensors,
and motion sensors.”
“SwannOne is very simple to install, and most of the
hardware installs without running cables or putting
screws in your walls.”
3B.
“All sensors mount with standard 3M Command
Strips, which are included”
3C.
“Everything is wireless – the sensors are batterypowered and completely wireless, using industrystandard ZigBee wireless”
3D.
“The cameras use your local WiFi network, though
they do need main power”
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BEGINNERS LEVEL - A. SWANNONE
A.19 TIPS ON SELLING SWANNONE
4. CONTROL
5B.
6. PROFESSIONAL MONITORING
“Do you want to be able to control the whole system
remotely?”
For a nominal monthly fee – no long-term
commitments on this, and one fee includes all of
them – you can have your system listen for:
“Now, if you’re interested in on-demand professional
monitoring – e.g. if you go on vacation or on a business
trip – SwannOne lets you get professional monitoring
as you need it, paying only for what you want, for as
short a duration as 2 days.”
4A.
“SwannOne offers full control of your system through
the free SwannOne app”
I.
Your existing smoke detectors – those smoke and
carbon monoxide detectors you already have in your
house – can be monitored by the SwannOne hub and
cameras. Otherwise, if you want to know if your house
is on fire when you’re NOT home, you’d have to spend
money on very pricey “connected” smoke and carbon
monoxide detectors. This is a great money saver.
6A.
You can buy blocks of professional monitoring at any
time, then schedule it whenever you need it.
6B.
II.
Available in blocks of: 2 days, 3 days, 7 days, a month,
a year.
Gunshots
6C.
5. SAFETY
III.
“SwannOne can also offer you increased safety
through a really neat feature call Audio Analytics – the
cameras and the hub all listen for very specific audio
triggers, not fooled by recordings. This can save you
money.”
Your car alarm – so if you’ve got another car in the
driveway while you’re at work or otherwise away
from home, it can alert you when it goes off. Great
for the SwannOne outdoor cameras.
They will monitor your sensors and the audio analytics
for any disturbances, then attempt to call any of your
listed contacts, then the police.
IV.
5A.
Free with the SwannOne system is the capability
to listen for windows breaking – that means you
can protect against break-ins without having to buy
and install window-breakage sensors on all your
accessible windows. This means that one camera
or the hub can monitor the entire room. It’s not fooled
when you drop a drinking glass, either.
Also, the system can listen for a baby crying. This
makes SwannOne’s indoor cameras an ideal baby
monitor.
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BEGINNERS LEVEL - A. SWANNONE
A.20 COURSE EXAM
Best of Luck
Now log on to answer the short course exam. The format is multiple choice and if you have been
paying attention, you will have the necessary knowledge to pass. Good luck!
Your exam results will be made known to you within a few minutes of completion.
Final Test
Now take the
Module A
Final Test
Test
Takes about
5 minutes
Get Results
Your result will
be forwarded
to you & the
examiner within
minutes
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