powerful products for professional cleaning

MANUFACTURED BY ESTEAM CLEANING SYSTEMS
POWERFUL PRODUCTS FOR PROFESSIONAL CLEANING
760-160
Printed in Canada
ESTEAM CLEANING SYSTEMS
E600’s
OWNER’S MANUAL
Congratulations on your selection of a new E600 soil
extractor built in Canada by “Esteam Cleaning Systems.”
Our goal has been to produce the best high performance
line of carpet cleaning equipment on the market today.
Reading your owners’ manual will help to achieve
maximum benefit from your purchase.
2
TABLE OF CONTENTS
Introduction to the E600
Page No.
4
Specifications
5
Maintenance
6
Safety Information
7
Operating Instructions
9
Trouble Shooting
11
Schematic Diagram
15
Warranty Registration
29
Warranty
30
3
INTRODUCTION
Only the highest quality components go into our equipment, to deliver you
strength and reliability in a long life, high performance machine. The
E600’s housing is made of high impact, unbreakable polyethylene. We
are so confident in the housing that we put a lifetime warranty on this unit.
The E600’s incorporate a unique 3 stage vacuum system to produce 125
inches of water lift. To compliment the vacuum lift the E600’s come
standard with a 100 PSI diaphragm demand pump. The E600 has an
optional internal heater.
The E600’s clean water solution tank and the dirty water recovery tank
both have a 6 gallon capacity. Built into the recovery the E600’s come
standard with a high water automatic shut off. You never have to fear
overfilling your recovery tank, as the vacuums will automatically stop
extracting when the tank becomes full.
4
SPECIFICATIONS
E600’s
ELECTRICAL
Single Cord 115 volt AC 15. Amp
VACUUMS
3 Stage vacuum motor
PUMP
100 PSI diaphragm demand
pump
OPTIONAL HEATER
Boosts water temp. to 200ºF
VACUUM LIFT
125” of water lift
SOLUTION TANK CAPACITY
(clean water)
6 gallons
RECOVERY TANK CAPACITY
6 gallons
LENGTH
20 inches
WIDTH
16 inches
HEIGHT
28 inches
WEIGHT
55 lb.
5
MAINTENANCE
DAILY:
- Clean high-level water shut off screen inside recovery tank.
- Ensure automatic shut off float ball is working properly.
- Rinse out recovery tank after use.
- Clean dirt and obstructions from the (recovery tank) drain valve rubber
gaskets to prevent premature wear.
- Rinse out pump with clean water at conclusion of workday.
- Clean poly housing with a mild soap and water.
MONTHLY:
- Clean air inlet and check exhaust port.
YEARLY:
- We recommend that your unit be inspected by a qualified service technician
once a year.
PREVENTIVE MAINTENANCE:
Never store this unit in a place where there is a possibility of the temperature
dropping below 0ºC (32ºF).
6
SAFETY INFORMATION
1.
Prior to inspection or repair of this machine, disconnect all electrical cords
rendering the machine powerless. Failure to do so could result in serious or
fatal injury.
2.
Inspect unit daily for worn or damaged components e.g. frayed cord, loose
plug, or a plug with missing ground pin, etc.
3.
This unit should only be operated when in an upright position on a level
surface.
4.
Do not operate unit unless it is properly grounded in a 3 pin grounded outlet.
Never bend or remove ground pin from plug.
5.
Ensure filters and screens are free from lint or dirt.
6.
Do not run unit if vacuum motors or pump are wet. Allow sufficient time for
motors to dry before plugging unit in.
7.
Do not use solvent-based cleaning products in this extractor.
8.
Keep air inlet and exhaust ports free from obstructions. Blocked air inlets or
exhaust ports can cause the unit to over heat.
9.
Do not use solution or recovery tanks for storing hoses, cords, or accessories.
10.
When using electrical equipment around water it is important to wear rubbersoled shoes and keep machine properly grounded at all times. Failure to do so
could result in a fatal electric shock.
7
8
OPERATING INSTRUCTIONS
1.
Premix cleaning solution with hot water in a 20 litre pail. Pour mixed solution in
solution tank of unit.
NOTE: Do not mix more solution than you will need for the job.
2.
Connect vacuum and solution hoses to unit.
3.
Insert plug into 3 pin grounded outlet. Try to use an outlet in a hallway or
adjoining room in order to keep electrical cord out of your way.
4.
We recommend the use of a liquid defoamer, to prevent the machine from
prematurely shutting off due to excess foam in the recovery tank. Turn on
vacuums and pour approximately ¼ cup of Esteam Liquid Defoamer into the
end of the vacuum hose.
5.
Connect vacuum and solution hoses to carpet cleaning wand.
6.
Proceed to clean carpets.
NOTE: To prevent over wetting we recommend two dry passes (vacuum only)
for every one wet pass (applying solution to carpet).
7.
When the recovery tank becomes full, vacuums will automatically stop
extracting. When the vacuums have stopped extracting they will make a
distinctive high-pitched noise, as all airflow will be cut off. At this time switch
unit off. Drain the recovery tank by pulling up on drain valve on front of
machine.
NOTE: Ensure that the automatic high water shut off screen inside recovery
tank is free from any obstructions. Be sure to close drain valve before
resuming cleaning.
8.
To empty solution tank remove vacuum hose from wand. Turn one vacuum on
and extract extra solution from solution tank into recovery tank, then drain
recovery tank.
NOTE: Do not completely submerge end of vacuum hose into solution. Allow
some air to enter end of vacuum hose with liquid.
9
OPERATING INSTRUCTIONS (CONTINUED)
9.
When the job is completed, empty and rinse out the solution and recovery
tanks. Allow vacuum to run for 3 to 5 minutes. This will eliminate all moisture
from vacuums assuring long vacuum life.
WARNING: When using electrical equipment around water, it is important to
wear rubber-soled shoes and keep machine properly grounded at all times.
Failure to do so could result in a fatal electric shock.
10
TROUBLE SHOOTING
WARNING: Prior to inspection or repair of this machine, disconnect all
electrical cords rendering the machine powerless. Failure to do so could result
in serious or fatal injury.
PROBLEM
1. Entire unit will not
operate
2. Pump will not run
3. Vacuums will not run
CAUSE
1. Unit not plugged in
SOLUTION
1. Connect unit to 3 pin
grounded outlet
2. Blown fuse or breaker
for plug outlet
2. Check fuse panel for
blown fuse
3. Loose wiring
3. See dealer
1. Switch not turned on
1. Turn on switch
2. Kink in solution hose
2. Remove kink
3. Plugged jet or quick
connect
3. Remove blockage
4. Broken Switch
4. See dealer
5. Loose wiring
5. See dealer
6. Pump defective
6. See dealer
1. Switch not turned on
1. Turn on switch
2. Broken switch
2. See dealer
3. Loose wiring
3. See dealer
4. Blocked Rotor
4. See dealer
11
TROUBLE SHOOTING (CONTINUED)
PROBLEM
4. Pump runs but does
not pump solution
CAUSE
1. Out of solution
SOLUTION
1. Fill will solution
2. Pump inlet screen
plugged
2. Clean inlet screen
3. Pump was not properly 3. Prime pump using
primed
priming hose
5. Pump runs but has
loss of pressure
4. Internal or external
solution line damaged
and leaking
4. See dealer
1. Partial kink in solution
hose
1. Remove kink
2. Jet orifice opening on
cleaning wand is too
large
2. Total jet opening for
100 PSI should be .06 or
.08
3. Internal pump
components wearing out
3. See dealer
4. NOTE: Operation of pump using wand or hand tool
with and orifice opening less than .06 will cause
pump to cavitate and could result in premature wear
of pump components.
12
TROUBLE SHOOTING (CONTINUED)
PROBLEM
6. Vacuums operate but
have poor or no suction
7. Vacuums prematurely
stop extracting
8. Machine spits water
out of exhaust port
9. Machine blowing
excessive amounts of
water out of exhaust
ports
CAUSE
1. Recovery tank full
SOLUTION
1. Drain recovery tank
2. Vacuum hose plugged
2. Remove blockage
3. Wand plugged
3. Remove blockage
4. Exhaust port blocked
4. Remove blockage
5. High level shut off float
stuck in off position
5. Turn vacuum off and
tap top of float screen
cage
6. Front drain valve left
open after draining
recovery tank
6. Close recovery tank
drain valve on front of
machine
1. Excess foam in
recovery tank
1. Add defoamer to
recovery tank
2. Lint or dirt on high
level shut off float screen
2. Clean high level shut
off float screen
3. Defective float ball
3. Replace float screen
cage
1. High level shut off float
not working properly
1. Check high level shut
off float cage and ball for
proper operation
2. Foam build up in
recovery tank
2. Add defoamer to
recovery tank
1. Damaged (leaking)
recovery tank fittings
1. Immediately shut unit
down. Bring to a dealer
for service
13
TROUBLE SHOOTING (CONTINUED)
PROBLEM
10. Water accumulating
in bottom electrical
component area
CAUSE
1. Inside solution line
leaking
SOLUTION
1. Immediately shut unit
down. Bring unit to a
dealer for service
2. Pump leaking
2. Immediately shut unit
down. Bring unit to a
dealer for service
3. Solution or recovery
tank leaking from above
3. Immediately shut unit
down. Bring unit to a
dealer for service
14
E600 & E600-20 MODELS
15
E600 & E600-20 PART LISTS
REF
1
2
3A
3B
4
5
6A
6B
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
PART NO.
305-230
315-015
333-005
333-006
335-015
350-005
355-410
355-510
355-219
400-130
400-148
400-165
405-005
405-060
405-521
405-615
405-620
410-100
410-125
410-130
410-160
410-225
415-050
415-052
415-115
415-125
415-155
415-156
415-157
415-305
420-151
425-115
435-040
445-012
445-013
455-010
455-057
465-055
475-035
475-125
495-430
495-435
495-440
498-055
DESCRIPTION
Switch, Rocker 20 Amp
Cord, 25' Black 14/3 SJTW-A
Fan Muffin 4” 110v
Fan Muffin 4” 220v
Strain Relief, 16 Gauge
Strap Velcro
Vacuum, 3 Stg 110v
Vacuum, 3 Stg 220v
Vac Spacer 5/16 x 3
Locknut, 10 x 24 Nylon SS
Locknut, 4 x 40 Nylon SS
Locknut, 1/2"
Bolt, 1/4 x 3/4 GR5 Zinc
Bolt, 1/4 x 4 GR5 Zinc
Bolt Shoulder 3/8 x 2 1/4
CS, 1/4 x 1/2 SS (Hex HD)
CS, 1/4 x 3/4 SS (Hex HD)
MS, 8-32 x 1/4 Pan PH SS
SMS, 8 x 5/8 Pan Rob. S.S.
MS, 8-32 x 1/2 Pan PH SS
MS, 10-24 x 3/4 Pan PH SS
SMS, 10 X 1/2 Pan Rob. Zinc
LW, 1/2 Zinc
Star Washer External # 10
FW, 10 SS
FW, 1/4 SS
FW, 1/2 SS (Stand/Max OD)
FW, 1/2 SS
FW, 1/2 AN SS
FNDW, 1/4 SS
Rivet, AL/AL Fullysealed #68
Clamp, Hose Silicone
Handwheel, Cross M
Latch
Keeper
Caster, 2 1/2
Wheel, 8” Grey\Black Hub
BRKT, Wheel – E600
Gasket, Vac 5 3/4
Gasket 6” Access Cover-Clear
Handle E600 (NBLK)
Sol Tank E600 (NBLK)
Rec Tank E600 (NB)
Plug, 1/2 Nylon
NOTES:
E600
E600-20
E600
E600-20
Not shown
Not shown
Not shown
Not shown
16
43
44
45
46A
46B
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
498-060
498-065
510-090
511-100
511-300
545-100
555-002
555-182
555-184
555-254
555-324
555-326
555-364
560-030
560-325
572-041
580-010
585-025
585-045
585-210
588-020
590-405
590-415
595-005
597-010
597-061
703-332
845-020
845-035
845-055
845-060
845-065
Plug, 3/4 Nylon
Plug, 7/8 Nylon
Shurflo Elbow, 90 Non-SWL (FEM. Port)
Pump, 100 PSI, 112v
Pump, 100 PSI, 220v
Dump Valve, 1 1/2"
ADPT, 1/4 M x 1/4 FM
Elbow 45, 1/4 FEM. Extruded
Elbow 45, Street 1/4
Ferrule, 3/8 Hose
Hose Barb 90, 3/8 Barb x 1/4 MPT
Hose Barb 90, 3/8 Barb x 3/8 MPT
Hose Barb, 3/8 Barb x 1/4 MPT
Screen, Acorn
Guard, Finger 4” Muffin Fan
L.P. Hose 3/8”
Q.C. 1/4" Fem (Closed)
Spin Fitting, 1 1/2
Nylon Spacer 1/4
Clear Cover 6” C/W Ring
ABS Elbow 45, 1 1/2 SLP x SLP
PVC Hose Barb 1 1/2" x MPT
PVC Adpt 1 1/2", S x MPT
ABS Pipe, 1 1/2"
Float Screen Cage - Sealed
Adpt (RM) 30 Degree
Plate Decal
Baffle, S/S
Switch Plate
Solution Tank Cover
Access Plate, Bottom
Access Plate, Back
Not shown
Not shown
E600
E600-20
Not shown
Not shown
17
E600-10 & E600-20-10 MODELS
18
E 600-10 & E600-20-10 PART LISTS
19
REF
1
2
3
4
5
6
7A
7B
8A
8B
9
10
11A
11B
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
PART NO.
263-007
263-008
305-210
305-225
305-230
315-015
320-110
320-900
333-005
333-006
335-015
350-005
355-410
355-510
355-219
400-130
400-148
400-165
405-005
405-060
405-521
405-615
410-100
410-125
410-130
410-160
410-225
415-050
415-052
415-115
415-125
415-138
415-155
415-156
415-157
415-305
420-151
425-115
435-040
445-012
445-013
455-010
455-057
465-055
475-035
475-125
DESCRIPTION
HP Hose 12”
HP Hose 18”
Toggle Switch
Switch Plate ON/OFF
Switch, Rocker 20 Amp
Cord, 25' Black 14/3 SJTW-A
Lamp, Panel 110v
Lamp, Panel 220v
Fan Muffin 4” 110v
Fan Muffin 4” 220v
Strain Relief, 16 Gauge
Strap Velcro
Vacuum, 3 Stg 110v
Vacuum, 3 Stg 220v
Vac Spacer 5/16 x 3
Locknut, 10 x 24 Nylon SS
Locknut, 4 x 40 Nylon SS
Locknut, 1/2"
Bolt, 1/4 x 3/4 GR5 Zinc
Bolt, 1/4 x 4 GR5 Zinc
Bolt Shoulder 3/8 x 2 1/4
CS, 1/4 x 1/2 SS (Hex HD)
MS, 8-32 x 1/4 Pan PH SS
SMS, 8 x 5/8 Pan Rob. S.S.
MS, 8-32 x 1/2 Pan PH SS
MS, 10-24 x 3/4 Pan PH SS
SMS, 10 X 1/2 Pan Rob. Zinc
LW, 1/2 Zinc
Star Washer External # 10
FW, 10 SS
FW, 1/4 SS
3/8 Fender Washer S.S.
FW, 1/2 SS (Stand/Max OD)
FW, 1/2 SS
FW, 1/2 AN SS
FNDW, 1/4 SS
Rivet, AL/AL Fullysealed #68
Clamp, Hose Silicone
Handwheel, Cross M
Latch
Keeper
Caster, 2 1/2
Wheel, 8” Grey\Black Hub
BRKT, Wheel – E600
Gasket, Vac 5 3/4
Gasket 6” Access Cover-Clear
NOTES:
E600-10
E600-20-10
E600-10
E600-20-10
E600-10
E600-20-10
Not shown
Not shown
Not shown
20
44A
44B
45
46
47
48
49
50A
50B
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82A
82B
83
84
85
86
87
NOTE: E600-10 :
E600-20-10:
490-002
Heater Mate Foamed Casing 110V
490-003
Heater Mate Foamed Casing 220V
495-430
Handle E600 (NBLK)
495-435
Sol Tank E600 (NBLK)
495-440
Rec Tank E600 (NB)
498-055
Plug, 1/2 Nylon
498-060
Plug, 3/4 Nylon
511-100
Pump, 100 PSI, 110v
511-300
Pump, 100 PSI, 220v
545-100
Dump Valve, 1 1/2"
550-035
Check valve 1/4
551-015
Pressure Limiter,175 PSI
555-184
Elbow 45, Street 1/4
555-208
Elbow 90, 1/4 Street Extruded
555-210
Elbow 90, 3/8 MPT x 1/4 MPT
555-254
Ferrule, 3/8 Hose
555-272
Hex Nipple, 1/4 Long
555-326
Hose Barb 90, 3/8 Barb x 3/8 MPT
555-364
Hose Barb, 3/8 Barb x 1/4 MPT
555-634
Tee 1/4 FPT
560-030
Screen, Acorn
560-325
Guard, Finger 4” Muffin Fan
572-041
L.P. Hose 3/8”
580-010
Q.C. 1/4" Fem (Closed)
585-025
Spin Fitting, 1 1/2
585-045
Nylon Spacer 1/4
585-210
Clear Cover 6” C/W Ring
588-020
ABS Elbow 45, 1 1/2 SLP x SLP
590-405
PVC Hose Barb 1 1/2" x MPT
590-415
PVC Adpt 1 1/2", S x MPT
595-005
ABS Pipe, 1 1/2"
597-010
Float Screen Cage - Sealed
597-061
Adpt (RM) 30 Degree
845-020
Baffle, S/S
845-035
Switch Plate
845-055
Solution Tank Cover
845-060
Access Plate, Bottom
845-065
Access Plate, Back
305-245
Thermo Cut/Out
305-265
Thermostat 200F
318-005
Cartridge, 110V, 1850 W
318-900
Cartridge, 220V, 1850 W
490-016
Casing, RND Heater
555-024
Bushing, 3/8M x 1/4FM
555-451
Plug, 1/8 Hex
555-512
Reducing ADPT, 3/8 FPT x 1/4 MPT
263-105
Prime Line 4’
110V C/W HEATER MATE;
220V C/W HEATER MATE;
E600-10
E600-20-10
Not shown
Not shown
E600-10
E600-20-10
Not shown
E600-10
E600-20-10
21
22
8000 PUMP TROUBLE SHOOTING GUIDE
TROUBLE
PROBABLE CAUSE
Pump starts but no
prime
1. Not enough volt
2. No liquid
3. Leak in inlet line
4. Air lock
5. Bad valves
6. Mounted too high
7. Check valve stuck
8. Debris in pump
9. Clogged filter
10. Line connection backward
11. Missing VLV. HSG O-ring
1.
2.
3.
4.
5.
6.
7.
8.
External Leak from
pump head drain
1.
2.
3.
4.
1.
2.
3.
4.
External leak from
switch
1. Ruptured SW diaphragm
2. Pinched SW diaphragm
3. Loose switch screw
1. Replace SW diaphragm
2. Replace SW diaphragm
3. Secure switch screw
Vacuum leak
1.
2.
3.
4.
1.
2.
3.
4.
Rough pump
1. Bad motor
2. Bad drive
3. Screws loose
1. Replace
2. Replace
3. Tighten screws
Low performance
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
6.
Ruptured diaphragm
Piston SC loose
Pinched diaphragm
Cross thread piston scr.
Pinched diaphragm
Cracked upper hsg
Loose inline fitting
Cracked valve housing
Clogged filter
Bad motor
Improper voltage
Bad valves
Improper plumbing
Loose fasteners
TO CORRECT
Provide correct volt
Fill liquid
Correct leak
Bleed air
Replace valves
Lower mounting
Clean/replace ck. Valve
Clean/replace
damaged parts
9. Clean/replace filter
10. Connect line to proper
port
11. Replace O-ring
Replace diaphragm
Tighten Piston screw
Replace diaphragm
Properly assemble
Replace diaphragm
Replace upper housing
Tighten fitting
Replace valve housing
Clean/replace
Replace
Provide proper voltage
Replace
Correct plumbing
Secure all fasteners
23
8000 PUMP TROUBLE SHOOTING GUIDE
TROUBLE
PROBABLE CAUSE
Pump will not start
1.
2.
3.
4.
5.
6.
7.
8.
No shut off
1. No Liquid
2. Air lock
3. Shut set too high (Bypass SW combination)
4. Bad micro switch
Bad motor
Bad rectifier
Bad wire connection
Bad micro switch
Bad brushes
Frozen drive
Blown fuse
No power to pump
TO CORRECT
1.
2.
3.
4.
5.
6.
7.
8.
Replace
Replace motor
Correct connection
Replace
Replace motor
Replace drive
Replace
Connect power
1. Fill liquid
2. Purge line check
installation
3. Set to correct shutoff
4. Replace
24
INTERNAL HEATER MATE
25
INTERNAL HEATER MATE (490-002/490-003)
REF
1
2
3A
3B
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
PART NO.
305-245
305-265
318-005
318-900
325-005
325-120
325-230
325-500
330-225
330-230
330-235
410-070
415-005
475-070
490-016
555-024
555-208
555-272
555-451
555-512
DESCRIPTION
Thermo Cut-Out
Themostat 200F
Heater Element 1850W 110V
Heater Element 1850W 220V
Connector, Butt - Blue
Spade, 3/16 F - Blue
Terminal Ring, #10 - Blue
Spade, 1/4 FEM. 90 Crimp
Wire, 14 GA - Black
Wire, 14 GA - Green
Wire, 14 GA - White
MS, 6 x 3/16 Pan PHL
LW, 6 Zinc
Gasket 1/8”
Alum (Round) Casing
Bushing, 3/8 M x 1/4 F
Elbow 90, 1/4” Street Extruded
Hex Nipple, 1/4”
Plug, 1/8 Hex
Reducing ADPT, 3/8 FPT x 1/4 MPT
NOTES:
Use For 490-002
Use For 490-003
Not shown
26
E600 WIRING
27
E600 HEATER MATE WIRING P.1
28
E600 HEATER MATE WIRING P.2
29
30
ESTEAM® CLEANING SYSTEMS
E-Series Extractor Warranty
E1700, E1000, E600, E250
NOTICE: REVIEW THIS WARRANTY CAREFULLY AS THIS DOCUMENT
CONTAINS LIMITATIONS AND EXCLUSIONS.
PART I:
Esteam Manufacturing Ltd. (hereinafter referred to as "Esteam") warrants each new E-Series
Extractor, subject to the limitations as defined in the specific details of its warranty coverage defined
below.
LIMITED LIFETIME HOUSING WARRANTY COVERAGE:
Esteam warrants the E-Series Polyethylene Machine Housing Unit to be free from defects in material
and workmanship (including cracking, leaking or deterioration) for the life of the unit, expressly subject
to the limitations stated herein.
In the event a defect occurs in a E-Series Housing Unit within five years of receipt by the original
customer, Esteam will, if satisfied on its examination that the failure is due to defective material or
workmanship, repair or replace the E-Series Housing Unit, at no cost to the original customer, other
than as maybe provided for in this warranty.
In the event a defect occurs in a E-Series Housing Unit subsequent to five years (and thereafter for
life) of receipt by the original customer; Esteam will, if satisfied on its examination, that the failure is
due to defective material or workmanship, provide to the original customer only, a new Housing Unit,
at 50% of the then published retail pricing basis, used by Esteam.
90 DAY LIMITED WARRANTY COVERAGE:
Esteam warrants all switches, vacuum hoses and solution hoses, heatermate thermostats and thermo
cut-outs to be free from defects in material and workmanship, for any defect occurring within 90 days
of receipt by the original customer of the E-Series Extractor; and further subject to the limitations
stated below. 90 day on labor, subject to Esteam’s approval; hourly labor credit is set by Esteam.
12 MONTH WARRANTY COVERAGE:
Subject to the Limited Lifetime Warranty and the 90 Day Limited Warranty; Esteam warrants all
remaining items on the E-Series Extractor to be free from defect in material or workmanship (excluding
any labor charges) for a period of 12 months from date of receipt of the unit by the original customer;
and further subject to the limitations stated below.
PART II - REPLACEMENT PARTS (UNDER WARRANTY)
Replacement warranty parts will be genuine Esteam parts, or parts of similar kind and quality.
All replacement warranty parts are warranted to be free from defects in materials or workmanship from
the date of the original unit purchase for the balance of the original warranty period namely: 90 days,
12 months, or the Lifetime, whichever is applicable; all in accordance with the terms of Part I, of this
warranty.
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PART III - LIMITATIONS ON WARRANTY COVERAGE
WHAT IS NOT COVERED:
Notwithstanding any other term or covenant of Esteam contained herein, the following provisions shall
apply:
(i)
No warranty is provided for any Esteam product which has failed as a result of freezing, fire,
misuse, alteration, improper amps or voltage, accidental damage, improper maintenance,
unauthorized repairs, alterations, abuse, neglect or operation of a Esteam product not
expressly recommended or contemplated by Esteam; and
(ii)
No warranty is provided for mechanical or electrical breakdown caused by scale, hard water
buildup, improper use of chemicals or resins, damage due to environmental conditions, and
acts of God, or other events beyond the control of Esteam; and
(iii)
No warranty is provided for mechanical or electrical breakdown or failure of an Esteam product
resulting from ordinary wear and tear, or the consequences thereof; including but not limited to
the gradual reduction of the operating performance of the product. The determination of what
is or is not ordinary wear and tear is at the sole discretion of Esteam; and
(iv)
No warranty is provided for damage caused by the failure of non-warranted parts and/or
accessories, even if warranted parts are damaged as a result of the failure of a non-warranted
part; and
(v)
No warranty is provided for damage resulting from failure by the customer to maintain
scheduled maintenance requirements. The Esteam system has many parts which must either
be replaced or checked for wear on a regular basis; including but not limited to replacement
filters and lubricants. This system requires regular maintenance, service and attention by the
customer; and
(vi)
No warranty is provided as to any extra expenses incurred by the customer, including but not
limited to economic, incidental, consequential loss or damage (e.g. all labour charges, rental
equipment, down time, lodging, commercial or business loss of any nature or kind due to
product failure); whether direct or indirect, exemplary or punitive damage or loss, and whether
in contract, tort or otherwise; and
No warranty is provided as to failure of any cosmetic item or finish, labeling, silk screening,
decals, paint, trim or other similar decorative items.
(vii)
(viii)
Brass, rubber and synthetic rubber parts (e.g. "O" rings, diaphragms, gaskets, seals,
grommets) are considered expendable in normal use, and are therefore not included in any
warranty by Esteam.
PART IV - EXCLUSION OF LIABILITY
Esteam makes no warranties or representations, either expressed or implied, oral or written, in fact, or
by operation of law, or otherwise, except as expressly stated herein as to the 90 day Limited, 12 month
and Lifetime Extended warranties. Esteam, its officers, directors, agents, dealers and its affiliates (and
their respective officers, directors, agents and dealers) shall not be liable to the customer nor to any
party for any
liability, including without limitation, strict liability, liability for loss, injury or damage due directly or
indirectly to the use or operation of the Esteam product; consequential, exemplary and/or punitive
damage or loss, whether in contract, tort, or otherwise.
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PART V - RETURN GUIDELINES
Defective items must be replaced through a local Esteam Distributor. Replacement
parts will be sent via prepaid regular ground service to the distributor. The defective
part must be returned F.O.B. factory within 30 days including a letter providing the
machine's serial number, date of purchase, material return authorization number, and
customer name. If applicable, credit will be issued after the item has been evaluated
by Esteam. Failure to comply with return policy will void the warranty on that item.
PART VI - CREDIT POLICY
All customers purchasing parts through an Esteam distributor must arrange credit directly with that
distributor.
PART VII - OUTSIDE SOURCE WARRANTY REPAIRS
At the sole discretion of Esteam, it may be necessary to perform warranty/repairs at an outside source.
An estimate must be submitted to and approved by Esteam prior to work being performed. Failure to
do so will result in denial of your warranty claim.
PART VIII - TRANSFERABILITY
This warranty is not transferable to any subsequent owner.
PART IX - NOTICE - CUSTOMER OBLIGATIONS
(i)
(ii)
(iii)
Your responsibility as a customer includes but is not limited to cleaning, lubricating, seasonal
maintenance (e.g. winterizing), replacement of worn parts and all regular scheduled or
unscheduled maintenance.
Any claim for warranty must be presented to Esteam or its authorized dealer, prior to the
expiration of the time limitations specified and not thereafter, otherwise any warranty is void.
Notwithstanding the generality of the foregoing customer obligations, Esteam does hereby
bring to the attention of the customer, these specific maintenance operating requirements of
the E-Series Extractor to validate its warranty:
(a)
Chemical Warning:
Any improper use of chemicals shall void any Esteam warranty and thusly
exclude any liability by Esteam. No dry cleaning chemical may be used in a ESeries Extractor; - as any such use may result in fire or pump/motor damage. A
defoamer solution must be used bycustomer to limit foaming in the recovery tank.
(b)
Vacuum Motors:
Require use of a defoamer. A vacuum motor showing moisture contamination on
interior components shall void any warranty by Esteam.
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(c)
Pumps:
All pumps require daily flushing with clean water after use.
(d)
Internal Heatermate:
The internal heater must be flushed with clean water after every use. Any build up of
hard water deposits or chemical build up within the internal heater will void any
Esteam warranty thusly exclude any liability of Esteam.
The foregoing constitutes Esteam's entire warranty and no other warranty, liability, contingency or
responsibility, direct, indirect, consequential or in any other way connected with the sale or operation
of Esteam machines or chemical product is expressed or implied.
E-Series Extractor Warranty
Esteam Manufacturing Ltd. 3750-19th Street NE
Calgary, AB T2E 6V2 1-800-653-8338
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