DocuColor 12 Customer Expectation Setting Document

Expectation Setting Document for
DocuColor 12 Digital Color Printer
September 1, 2001
This document describes the DocuColor 12 Digital Color Printer. To
extend the capabilities of the DocuColor 12, Xerox provides a variety
of powerful connectivity solutions. Refer to the Expectation Setting
Documents for each respective connectivity solution for further details.
Environmental Requirements
Temperature
Humidity (non-condensing)
Heat Emission
Space Requirements / Service Space Envelope
The dimensions shown below provide the overall service space
required, including the space to the nearest obstruction.
The
dimensions are in inches and are absolute minimums.
Configurations for DocuColor 12
DocuColor 12 with or without High
Capacity Offset Output Tray (Base
unit)
Base unit + High Capacity Feeder
Base unit + Mailbox/Sorter or In-line
Stapler Finisher
Base unit + High Capacity Feeder +
Mailbox/Sorter
Base unit + High Capacity Feeder +
In-line Stapler Finisher
Width
(in.)
68.5”
98.5”
111”
141”
141”
Power Consumption
Altitude (above sea level)
Moveable
Depth (in.)
Min.
50º F (10º C)
15% RH
1,230
BTU/Hr
(Standby)
600 VA*
(Standby)
0
Max.
95º F (35º C)
85% RH
3,755 BTU/Hr
(Running)
900 VA* (Running)
10,000 ft. (3,050
meters)
127
75 Watts
Voltage
105
Low Power Mode Power
Usage
Low Power Mode Recovery
30 seconds
Time
* Stated as an average. Warm up power consumption is 1,265 VA
71.5” Room or
86.5” Hallway
71.5” Room or
86.5” Hallway
71.5” Room or
86.5” Hallway
71.5” Room or
86.5” Hallway
71.5” Room or
86.5” Hallway
Power Consumption (VA)
Warm-up
Standby Average
Run mode (4 color)
1,265 VA maximum
600 VA average
900 VA average
Energy Star
The DocuColor 12 is Energy Star certified. This means that the
machine automatically switches to a Low Power mode after an idle
period. After an additional idle period, the device automatically powers
off, saving additional power. The customer can adjust the “Time to
Low Power mode” and the “Time to Auto Power Off” as described in
the System Administration Guide.
Electrical Requirements (Western Hemisphere)
Line Option
Voltage
Amperage
Cycles
Xerox Receptacle Part Number
Receptacle NEMA Part
Number
Power Cord Length
Receptacle Diagram
DocuColor 12 Digital Printer
Sole Use
115
15
60 Hz, Single Phase
600S3704
5-15R
Operating Supplies
10 ft.
Ground Fault Protection is provided which meets Xerox internal safety
requirements and exceeds the Industry Standards for Information Technology
Equipment.
Installation Considerations
•
•
•
•
Note: This certification does not include the power required for the
Digital Front End.
The Xerox Supplies Marketing Center, 1-800-822-2200 US, 1-800-6681099 CAN (Engish), 1-800-668-0133 CAN (French) is available for
ordering Xerox supplies, including paper and other throughput
material. US Customers on Metered Price Plans should call Metered
Hotline, U.S., 1 – 800 – 599-2198 for their dry ink and fuser oil.
Item
Physical delivery of the DocuColor 12 Printer will be by a Xerox
authorized “D/R” carrier. The carrier will install and perform a
functional check of the printer unit. The carrier will review the
“Getting to Know Your Product” package and provide
software/documentation to the customer.
The customer is
responsible for connecting the equipment on their network if a
connectivity solution is ordered.
Carpeted flooring surfaces may require the installation of a
mobility plate to allow the product to be moved during normal
maintenance activities.
There should be a minimum of 78 inches (1,981 mm) clearance
from the floor to the nearest overhead obstruction.
The unit weighs 423 lbs. (192 kg).
Dry Ink - Black*
Reorder
#
6R1049
Units per
Carton
2 Cartridges
Dry Ink - Cyan*
6R1050
2 Cartridges
Dry Ink - Magenta*
6R1051
2 Cartridges
Dry Ink - Yellow*
6R1052
2 Cartridges
Dry Ink - Black*
6R945
4 Cartridges
Dry Ink - Cyan*
6R946
4 Cartridges
Dry Ink - Magenta*
6R947
4 Cartridges
Dry Ink - Yellow*
6R948
4 Cartridges
Fuser Oil*
8R7975
1 Cartridge
Staples (for optional
Convenience Stapler)
108R152
3 Cartridges
5000 staples
per cartridge
Staples (for optional Inline Stapler Finisher)
8R12724
3 Staple
Packs
5000 Staples
per Pack
Sept/Oct
Launch
Sept/Oct
Launch
Sept/Oct
Launch
Available
NOW
* Dry ink consumption will vary depending on image, area coverage
and media.
1
Rev. A
Expectation Setting Document for
DocuColor 12 Digital Color Printer
September 1, 2001
Customer Replaceable Units (cartridges)
Print Speed
In addition to consumables, the DocuColor 12 is designed with four
customer replaceable units (CRUs) which enable reduction in service
frequency and higher uptime of the product. These CRUs are easily
and cleanly handled by the customer.
The DocuColor 12 Printer maintains the same print speed whether it is
performing single sided printing or 2-sided printing. Therefore, the
number of “images” per minute will be the same for 2-sided printing as
it is for single sided printing.
Description
Copy / Print Cartridge
Cleaning Web
Tray #
Reorder #
13R557*
Paper Weight
8R7976
Developer Waste Container
8R7977
1
16 – 28# bond
(64 – 105 gsm)
16 – 28# bond
(64 – 105 gsm)
2-4
* Copy / Print Cartridge Reorder Number is 13R558 for Time &
Materials Customers.
•
B&W
pages
per
minute
8R7980
Dry Ink Waste Container
•
•
Paper
Size
One of each CRU is shipped with equipment.
Replacement CRUs must be ordered when indicated by the
Equipment.
Full Service Maintenance customers order
replacement CRUs through the Xerox Customer Support Center
(1-800-821-2797 US or 1-800-939-3769 Canada).
Time &
Materials Maintenance customers order replacement CRUs
through the Logistics Customer Support Center at 1-800-8285881.
The average CRU life is 40,000 impressions, but this will vary
depending on customer usage patterns, such as job length, area
coverage, and color / BW page mix.
32# bond (128
gsm)
16 – 28# bond
(64 – 105 gsm)
5
(Multiple
Sheet
Inserter)
Network Connectivity
32# bond – 90#
index
(120 - 163 gsm)
Over 90# up to
140# index
(164 – 250 gsm)
Transparencies
To extend the capabilities of the DocuColor 12, Xerox provides a
variety of powerful connectivity solutions. Refer to the "Customer
Expectation Setting Document" for each of the Digital Front Ends for
further detail.
Volume Range / Position / Performance
The DocuColor 12 is designed to provide “benchmark” image quality
and performance for its product class. This product is designed to be
operated in the range of 7,000 to 30,000 prints per month, 50 - 80% of
which are color copies or prints.
The number of copies or prints
between service calls on a digital color copier / printer is highly
dependent on customer expectations of quality and the use of
applications and throughput materials. At an average usage of
15,000 copies or prints per month, it is expected that service will be
required about once every 4 to 6 weeks.
6
(High
Capacity
Feeder –
optional)
16 – 28# bond
(64 – 105 gsm)
Color
pages per
minute
8.5 x 11”
LEF*
8.5 x 11”
LEF*
8.5 x 11”
SEF* and
8.5 x 14”
11 x 17”
50
12.5
50
12.5
29
6
25
6
All sizes
handled
8.5 x 11”
LEF*
6
3.5
25
6
8.5 x 11”
SEF* and
8.5 x 14”
11 x 17”
All sizes
handled
20
6
20
6
6
3.5
All sizes
handled
3.5
2.5
8.5 x 11”
LEF*
8.5 x 11”
SEF* and
8.5 x 14”
11 x 17”
8.5 x 11”
LEF*
25
2.5
20
2.5
20
50
2.5
12.5
*LEF = Long edge feed; SEF = Short edge feed
Image Quality
•
•
•
•
2
The DocuColor 12 is designed to provide “benchmark” image
quality and performance for its product class. However, Color
Image Quality is subjective and can be impacted by lighting, and is
strongly influenced by paper (consult the Materials Usage Guide
for recommended paper list).
Transparencies are non-absorbent and may exhibit non-uniform
density streaks in large solid areas due to the fuser agent film.
The DocuColor 12 is certified by Pantone for color reproduction.
Registration specifications are ±1.6 mm along the lead edge and
±2.1 mm along the side edge.
Rev. A
Expectation Setting Document for
DocuColor 12 Digital Color Printer
September 1, 2001
Maximum Image Sizes
−
The DocuColor 12 will reproduce 11x17” full bleed when printing on
12x18” paper. Full bleed is defined as providing an extra 3 mm image
area around the perimeter of 11x17”. The maximum images are:
Optional High Capacity Offset Catch Tray will handle up to
500 sheets
−
Optional Mailbox/Sorter configuration combines 10-mailbox /
sorter bins (which handle up to 100 sheets of 20# paper in
each bin) with the High Capacity Offset Catch Tray (with 500
sheet capacity). These bins can be configured ONLY as
mailbox bins for printing. Note that the High Capacity Offset
Catch Tray is required for the Mailbox/Sorter configuration to
operate.
−
Optional In-Line Stapler Finisher combines 10 mailbox / sorter
bins which handle up to 100 sheets of 20# paper in each bin)
with the High Capacity Multi-Position Finishing Offset Catch
Tray (with 1000 sheet capacity) and a Center output Tray (with
a 300 sheet capacity).
Paper size inches/millimeters
12 x 18 in.
(305 x 457 mm)
12.6 x 17.7 in.
(320 x 450 mm)
Paper
name
Tabloid
Extra
SRA3
Max. Imageable Area
for printing
11.69 x 17.24 in.
(297 x 438 mm)
11.69 x 17.24 in.
(297 x 438 mm)
Paper / Throughput
For more detailed information on throughput materials, please refer to the Xerox
Materials Usage Guide)
Tray #
Size
Capacity
(using 20lb.
Duplex (2-sided) Printing
Specified Weights
The DocuColor 12 can automatically perform two-sided printing on
paper weights up to 28# bond (105 gsm) and paper sizes up to 11x17”
(A3) from paper trays 1-4; and 8.5x11” papers from tray 6.
16 lb - 28 lb bond
(64 – 105 gsm)
Manual two-sided printing can be done from tray 5 for paper weights
up to 140# index (250 gsm) and paper sizes up to 12x18” (or SRA3:
320mm x 450mm).
Paper)
1
2-4
5
(Multiple
Sheet
Inserter)
6
(Optional
High
Capacity
Feeder)
8.5 x 11” LEF,
A4 LEF,
B5 LEF,
A5 SEF
500 sheets
8 x 10” to
11 x 17”, OR
12X18**
100mm x
148mm to
12 x 18” /
SRA3
8.5 x 11”
A4
550 sheets
16 lb - 32 lb bond
(64 – 120 gsm)
100 sheets
16 lb. Bond – 140 lb.
Index
(64 – 250 gsm)
2000
sheets
As with any copier or printer, duplex performance is not expected to
match the performance for single sided copying. Paper jam rates may
be higher than the rate you will experience for the same throughput
material in single sided mode.
Inserting Prints Into High Volume Copiers
DocuColor 12 output can be used as input to the Xerox 5100 or the
Xerox 5800 Interposer tray 4 and tray 5 post process.
16 lb - 28 lb bond
(64 – 105 gsm)
Transparencies
The following transparencies are available for use: 3R5765 or 3R3108.
Transparencies are supported out of tray 5 (multiple sheet inserter) if
fed in the correct manner. This premium transparency is specifically
designed to provide optimum copy quality including more vivid colors.
** A 12"X18" dedicated tray can be configured by the CSE. This tray can run only
12"X 18"
•
•
Recommended paper to maximize image quality and product
reliability is Color Xpressions 24 lb (smooth bright white paper).
This paper is specifically designed to maximize image quality and
machine performance over a wide range of environmental
conditions.
Standard Configuration
§
Off-setting Catch Tray (OCT)
Using coated (e.g., glossy, matte coated or photo finished /
proofing) and/ or extra heavyweight (i.e., >90 lb. Index / 164 gsm)
stock may result in degraded reliability performance for the
DocuColor 12. Customers using these materials exclusively or
extensively will see decreased performance as it relates to image
quality and product reliability.
§
5 paper trays (4 internal, 1 Bypass / MSI Tray)
§
Automatic Duplexing Capability
§
Left Work Surface
•
Attempts to feed heavier than recommended paper stocks, an/or
misuse of the media settings, may cause machine damage or
poor image quality. Using media at run modes other than that
recommended for the grade may cause poor image quality and
serious machine damage.
•
Label stock must be fed from trays 2-4 using heavyweight mode.
Feeding labels from tray 5 (multiple sheet inserter) may result in
labels peeling and causing damage to the DocuColor 12.
•
Xerox stock 32 lb bond (3R5093) and 60 lb cover (3R5095), which
were designed for the xerographic process, can be run
satisfactorily.
•
Use of other transparencies may cause machine damage and result in
excessive service calls.
As a base standard configuration, the DocuColor 12 Printer is
delivered with:
Output:
−
Simple Output tray will handle up to 200 sheets.
3
Rev. A
Expectation Setting Document for
DocuColor 12 Digital Color Printer
September 1, 2001
Accessories
Accessory
In-line
Stapler
Finisher
Customer Training
Fee-based training courses or hourly sessions are available. Please
contact your Xerox Sales Representative.
Description
The In-line Stapler Finisher unit is configured of 10
mailbox/sorter bins, a Center Output Tray and a Finisher
Output Tray.
The mailbox/sorter is installed to operate as a
“mailbox” only.
Installed as a mailbox, print jobs can be output into the
mailbox bins, the Center Output Tray, or the Finisher
Output Tray.
Mailbox /
Sorter
The Finisher Output Tray will offset print jobs.
The mailbox/sorter unit is configured of 10
mailbox/sorter bins and the Offset Catch Tray. The bins
have a capacity of 100 sheets each, and handles paper
sizes from 8.5” x 11“/A4 to 11” x 17”/A3.
The
mailbox/sorter is installed to operate as a “mailbox”
only.
As a mailbox, print jobs can be output into either the
bins or in the catch tray.
High
Capacity
Feeder
High
Capacity
Offset Catch
Tray
Convenience
Stapler
The catch tray will offset print jobs.
This optional paper source becomes “Tray 6” and adds
2000 sheet additional paper capacity on the DocuColor
12. The High Capacity Feeder handles letter size paper
within 16-28 lb. (64-105 gsm) weight range.
This standard feature enables output paper capacity of
500 sheets and will offset sets in the output tray. Note
that this is part of the base configuration and not
requested as a separate item to support the
mailbox/sorter accessory.
The convenience stapler is an offline electric stapler
integrated into the right work surface, capable of
stapling up to 50 sheets of 24 lbs. Color Xpressions
paper.
Reference Material
The DocuColor 12 is shipped with a complete set of hardcopy user
manuals for the use of the product.
Customer Support
The Xerox Customer Support Centers are available to provide
general information, answer questions and take service calls. You can
reach the Customer Support Center at the following toll-free phone
numbers:
United States
1-800-821-2797
Canada
1-800-939-3769
To order paper and other throughput materials, please contact the
Supplies Marketing Center at 1-800-822-2200 in the U.S. or 1-800668-0199 in Canada.
To order Replacement CRUs: Full Service Maintenance customers
order replacement CRUs through the Xerox Customer Support Center
toll free #s above.
Time & Materials Maintenance customers order
replacement CRUs through the Logistics Customer Support Center at
1-800-828-5881.
4
Rev. A
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