NEO 2 Resource Guide for Use with 2Know!

RESOURCE GUIDE
for use with 2Know!
Important!
This booklet contains
your 2Know! Toolbar
Installation CD
Inside:
Free Online Training ..................................3
Support by Phone and Web ......................3
2Know! Toolbar Key Tasks ........................4
Renaissance Receiver Key Tasks.............12
Frequently Asked Questions ....................13
More About the Receiver.........................16
2Know! Toolbar CD .................................19
Dear Educator/Administrator,
Congratulations! You have taken a positive step toward accelerating learning by purchasing a
NEO 2™ SmartOption Mobile Lab. With a NEO™ 2 SmartOption Mobile Lab, you can provide
students with the advanced technology they need for essential practice in reading and language arts,
science, math, keyboarding, even social studies. NEO 2 truly is the laptop solution you can use all
day, every day in your classroom.
As you know, NEO 2 includes the 2Know! classroom response system for daily assessment of student
understanding. As you begin implementing NEO 2 for informative assessment, this booklet will be
your handy resource guide. You’ll find information about free training and support, tips for
accessing downloadable content, plus software and hardware key tasks, frequently asked questions,
and more.
We would love to hear about your success using NEO 2 in the classroom. You can email your stories
to answers@renlearn.com.
We look forward to hearing from you!
Sincerely,
The NEO 2 Team
Renaissance Learning
F R E E O N L I N E TR A I N I N G
F REE O NLINE T RAINING
Every NEO 2 includes free online training for 2Know!™, NEO 2’s classroom
response system. Visit www.renlearn.com/profdevel/pd/2know_
choosetype.aspx. The list of Webinars will include online installation and
setup training for the 2Know! classroom response system as well as other
training opportunities.
S UPPORT BY P HONE , E MAIL AND W EB
Phone
• US: (800) 338-4204
• UK: 0870 120 0718
• Europe, Middle East, and Africa: +44 870 120
0718
Email
• US: answers@renlearn.com (general inquiries) or support@renlearn.com
(technical inquiries)
• UK, Europe, Middle East, and Africa:
UK-help@alphasmart.com
Web
• US: www.renlearn.com
• UK: www.alphasmart.co.uk
• Europe, Middle East, and Africa: www.alphasmart.eu
In Canada, Asia/Pacific, or Latin America, contact your local reseller. If you
do not have a local reseller, email Technical Support at
support@renlearn.com.
In the online Knowledge Base, you can search through technical support
information and find detailed, step-by-step answers to questions you may
have about NEO 2. Visit support.renlearn.com/techkb.
3
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
Install the 2Know! Toolbar
K EY T ASKS —T HE 2K NOW ! T OOLBAR
Install the 2Know! Toolbar
Windows Installation
1. Insert the CD from the back of this booklet into your computer and view
the contents of the CD. Double-click the 2Know!_Toolbar_2.0_Win.msi
file on the CD. The installation wizard will open.
2. Click Next > on the Welcome panel of the wizard.
3. Note the installation location and click Next >.
4. Click Install.
5. If you want to start the 2Know! Toolbar right away, check the Launch
2Know! Toolbar box.
6. Click Finish to complete the installation.
7. A message may appear to tell you that you must restart your computer for
the configuration changes to take effect. Click Yes to restart now or No to
restart later.
8. Connect the Renaissance Receiver to your computer and set the
Receiver name. (See the NEO 2 Quick Guide or other NEO materials you
received.)
9. Make sure that neither AccelTest™ nor the Renaissance Responder
program (used with Accelerated Math™) is running. Then, start the
2Know! Toolbar by clicking StartPrograms2Know!
Toolbar2Know! Toolbar.
10. Read the license; then, check the I agree box and click OK to start the
program.
Maci nt osh Install at ion
1. Insert the CD from the back of this booklet into your computer and view
the contents of the CD. Double-click 2Know! Toolbar Installer on the
CD.
2. Enter the administrator user name and password for the computer and
click OK. (You must have rights that allow you to install software.)
3. Click Install in the installation assistant. The program will be installed. (If
the computer must be restarted after installation, the program will notify
you; click OK.)
4
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
Start the 2Know! Toolbar and Get Ready for the Session
4. When the installation is finished, click Restart if the computer must be
restarted. If not, click Quit.
5. Connect the Renaissance Receiver to your computer and set the
Receiver name. (See the NEO 2 Quick Guide or the NEO materials you
received.)
6. Make sure that neither AccelTest nor the Renaissance Responder
program (used with Accelerated Math) is running. Open the Applications
folder on the computer’s hard drive. Then, open the 2Know! Toolbar
folder. Double-click 2Know! Toolbar.
7. Read the license; then, check the I agree box and click OK to start the
program.
Start the 2Know! Toolbar and Get Ready for the Session
Make sure the Renaissance Receiver is connected to your computer (see the
NEO 2 Quick Guide) and set the Receiver name (see page 12). Make sure that
neither AccelTest nor the Renaissance Responder program (used with
Accelerated Math) is running. Then, start the 2Know! Toolbar.
Windows: Click Start  Programs  2Know! Toolbar  2Know!
Toolbar.
Macintosh: Open the Applications folder on the computer’s hard drive.
Open the 2Know! Toolbar folder, and double-click 2Know! Toolbar.
Start the Session
1. Ask participants to turn on their NEO 2 laptops.
2. Participants press applets, use the arrow keys to scroll to the Responder
SmartApplet in the list, and then press enter.
3. Participants highlight the correct
Receiver/Network name and press enter.
(Participants who have connected to a
Receiver before can simply confirm that
they want to stay connected.) The toolbar
shows you how many participants have
connected A.
A
5
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
Ask the Questions
Ask the Questions
1. Ask or show participants the question.
Then, press or click T/F for true/false A,
ABC for multiple choice B, or 123 for
numeric response C.
A
B
Responder users
can also answer
short-answer
questions if they are using
firmware version 3.x or higher.
C
You can also ask short-answer questions
by pressing or clicking Short Answer.
You will need to select a theme that
includes a Short Answer button before
you do this; see page 10.
2. Ask participants to choose or enter their responses and then press enter.
3. Watch the toolbar to see the percentage
of participants who’ve responded to the
question D.
4. Press or click Graph E to see a graph
that shows the responses the participants
chose. (For more information, see the
next section.)
5. Press or click Stop F when you want to
stop accepting responses.
6
D
F
E
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
Use the Graph
Use the Graph
Note: If you are projecting the toolbar and participants can see it, you may
want to wait until after all participants have responded before you display the
graph.
B
C
C
A
A
B
F
D
F
E
D
E
C
A
B
F
D
A The bars show you how many participants chose
each answer.
B For numeric-response and short-answer questions,
the five most common answers are shown, and
others are grouped below in “Other Responses.”
C To choose the correct answer, press or click the
circle next to it to put an X in that circle. The bar
next to it will turn green. (You can change the
correct answer.)
E
D Press or click Stop to stop accepting answers.
E Reset deletes all answers so participants can
answer the question again (or another question of
the same type).
F Close takes you back to the toolbar. If you haven’t
stopped accepting answers, the toolbar will stop
accepting them when you close the graph.
7
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
Ask Pulse Questions
Ask Pulse Questions
Use Pulse to ask simple questions with no correct answer. This can be useful
when you want to check understanding of a concept or to take a quick vote.
1. Press or click Pulse when you want to ask participants if they’re ready to
go on to the next concept.
2. Participants press Y, G, or T for yes/green/true, or they press N, R, or F for
no/red/false; then, they press enter. Watch the toolbar to see the
percentage who have responded.
3. Press or click Stop when you want to
stop accepting responses.
4. Press or click Graph to see a graph like
the one shown. The red circle on the
right shows you how many participants
chose No. The green circle on the left
shows how many chose Yes.
Use the Teacher Responder Feature
The 2Know! Toolbar options allow you to designate one of your NEO 2
laptops as a teacher responder. You can then use that NEO 2 laptop to control
the toolbar program from anywhere in the room.
Assigning (Setting Up) a NEO 2 as a Teacher Responder
Follow these steps to set up and use a NEO 2 as a teacher Responder:
1. Click Options and choose
Teacher Responder.
2. If the program tells you that you
haven’t assigned a Responder
to the teacher, click Assign.
3. Start the NEO 2 and open the
Responder SmartApplet.
4. Join the session.
5. Enter the PIN that the toolbar program shows you, and press Enter.
6. When the toolbar program shows the ID, click Close.
7. The NEO 2 will list your options.
8
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
Use the Teacher Responder Feature
To ask a question, follow these steps:
a. Press A (to select Ask Question), then press Enter.
b. Press the letter for the question type and press Enter.
c. After participants answer, press A (to select Stop), then press Enter to
stop receiving responses. If you want to see a graph, press B (for
Show Graph) and press Enter. To minimize the toolbar or maximize it
again, press C and then Enter.
While you’re viewing a graph, you have these options:
•
Press A (for Stop), then Enter to stop receiving responses.
•
Press B (Close Graph), then Enter to close the graph.
•
Press C (Reset), then Enter to reset (start over) and receive new
responses.
•
Press D (Enter correct answer), then Enter to choose or enter the
correct answer. Then, enter or select the answer and press Enter.
Unassigning a Teacher Responder
When you want to stop using a NEO 2 to control the toolbar program, you can
unassign it by following these steps:
1. In the 2Know! Toolbar, press or click Options and choose Teacher
Responder.
2. Press or click Unassign.
3. Press or click Close to close the window.
9
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
Choose a Different Theme and/or Change the Size of the Toolbar
Choose a Different Theme and/or Change the Size of the
Toolbar
Follow the steps below to choose a different theme, which changes the
appearance of the toolbar. Use the large-size themes on your computer so you
can see the toolbar as you move around the room. Use the small sizes on
interactive whiteboards to make the most of the whiteboard space. If you
want to ask short answer questions, be sure to choose a theme that includes
“w/Short Answer” in its name.
1. Press or click Options and choose Themes to see the window shown.
A
B
2. Press or click the theme type and size you want A. As you select each
theme, you can see what it looks like on the right side of the window.
3. Press or click OK B.
Get Softwa re Update s
1. Press or click Options and choose Software Updates.
2. If you want to allow weekly software updates, make sure the Weekly
check for software update box is checked. (It is checked when you first
install the program.)
3. If you want to check for updates now, press or click Check Now.
4. Press or click Close.
10
K E Y TA S K S — T H E 2 K N O W ! TO O L B A R
View 2Know! Toolbar Instructions while Using the Toolbar
V i e w 2 K n o w ! T o o l b a r I n s t r uc t i o n s w h i l e U s i n g t h e
Toolbar
To open instructions while using the 2Know! Toolbar, press or click Options
and choose Getting Started.
View the Toolbar Version and Other Information
Press or click Options and choose About 2Know! Toolbar. The
information window will open; you can close it by clicking the window.
11
K E Y TA S K S — R E N A I S S A N C E R E C E I V E R
K EY T ASKS —R ENAISSANCE R ECEIVER
To connect your Renaissance Receiver to your computer, see the NEO 2 Quick
Guide, the SmartOption Mobile Lab Setup for NEO 2 poster, or other NEO 2
instructions that you have received.
Default Administrator PIN
The default administrator PIN is 1234. This PIN is required when you use the
Renaissance Wireless Server Utility program on your computer.
Changing Administrator PIN and Renaissance Receiver
Name (Recommended)
1. Open the Renaissance Wireless Server Utility program and go to the
Server Settings tab.
2. Click Set Administrator PIN.
3. Enter and confirm the new PIN; then, click OK.
4. Click OK when program states that the PIN is updated.
5. Delete the name in the Network Name field, and type a new name (e.g.,
Room 245 or Mrs. Smith’s class).
6. Click Update Network Settings; then, click OK when the program states
that the settings have been updated.
12
FREQUENTLY ASKED QUESTIONS
F REQUENTLY A SKED Q UESTIONS
Below are answers to the most commonly asked questions concerning the
2Know! classroom response system and NEO 2. For more information, please
see the contact information at the beginning of this guide.
Is training on 2Know! available for educators?
Every NEO 2 includes free online training for 2Know!, NEO 2’s classroom
response system. Visit www.renlearn.com/profdevel and click Professional
Development, then Webinars, then 2Know!.
Can 2Know! be installed on a network?
2Know! is meant to be installed and used on individual computers in a
classroom environment.
Should I be concerned about the technical requirements
and setup for 2Know!?
All that’s required is the 2Know! Toolbar program and computer that meets
the requirements you will find at www.renlearn.com/requirements.
Setup is a snap. Even those with limited computer experience can set it up
and have it running in as little as five minutes. Our technical staff is also
available should you have any questions.
Does the 2Know! classroom response system work with
interactive whiteboards?
Yes. You can also display using your PowerPoint presentations.
Will 2Know! work with a laptop?
Yes. You simply need a USB port for the receiver. No AC adapter is needed.
13
FREQUENTLY ASKED QUESTIONS
When students use their NEO 2 laptops with the 2Know!
Toolbar, they have multiple Renaissance Receivers to
choose from, and they are all named “Renaissance
Receiver.” Why is this happening?
This means that multiple Renaissance Receivers that do not have unique
names are within range of the Responders or NEO 2 laptops. To change the
name of a Receiver, see page 12. Enter a name that is unique. For example, if
the teacher’s name is John Smith, give the network the name “Smith’s
Receiver.”
How many Renaissance Responders or NEO 2 laptops can
be used with one Receiver at the same time?
Up to 300 can be used with one Renaissance Receiver.
What is the range of a Renaissance Receiver (how far away
from the Renaissance Receiver can a student with a
Responder or NEO 2 sit)?
Up to 150 feet.
Will students have to point the Responders or NEO 2
laptops directly at the Renaissance Receiver in order to
get their responses accepted?
No. 2Know! uses Radio Frequency (RF) technology, which is not blocked by
line-of-sight obstructions. The answer is recorded as long as the device is
within the range of the receiver (up to 150 feet).
What radio technology does 2Know! use?
2Know! operates in the public 2.4 GHz band, the frequency used by WiFi,
Bluetooth, and other wireless devices. The system uses standard IEEE
802.15.4 modulation and communication protocols to avoid interference with
other devices operating in the same area.
Will the system hop to an open channel?
Renaissance Receivers and responders include logic to select a clear channel
from the 15 available channels when the Renaissance Receiver is started.
14
FREQUENTLY ASKED QUESTIONS
How does the Renaissance Receiver handle interference?
The system uses Direct Sequence Spread Spectrum (DSSS) in addition to
Carrier Sense Multiple Access with Collision Avoidance (CSMA-CA) in order
to communicate when other wireless devices are near.
Will the radio frequency (RF) technology of 2Know!
interfere with my wireless network?
No. The system is designed to work in a “noisy” environment without
interfering with other wireless technology.
Do the NEO 2 laptops have an automatic shut-off feature?
Yes. In most SmartApplets, NEO 2 will shut off after 4 minutes of inactivity.
In the Responder SmartApplet, it will shut off after 30 minutes of inactivity,
and in the Accelerated Reader™ SmartApplet, it will shut off after 10 minutes
of inactivity.
15
FOR MORE ABOUT THE RENAISSANCE RECEIVER
F OR M ORE A BOUT THE R ENAISSANCE R ECEIVER
Refer to the NEO 2 Quick Guide or other NEO materials you’ve received to
find the steps you need to follow to connect the Renaissance Receiver and to
change settings in the Renaissance Wireless Server Utility.
If you have a problem with your Renaissance Receiver, refer to the manual
and the Renaissance Learning Knowledge Base. If this doesn’t solve your
problem, then call the business which sold you the Receiver or contact
Technical Support. Many problems can be solved by email or over the phone.
If the unit needs to be returned to the factory for repair, it must be assigned a
Return Material Authorization (RMA) number before it is returned. To obtain
an RMA number, contact Technical Support (see page 3) with the following
information:
• A detailed description of the problem.
• The serial number of the unit.
• The name and the address to which the unit should be returned.
16
THIS CD CO NTAINS YOUR 2KNO W! TO OLBAR SO FTWARE
To install the 2Know! Toolbar, insert the CD into your computer, and doubleclick the following file:
Windows: 2Know!_Toolbar_2.0_Win.msi
Macintosh: 2Know! Toolbar Installer
See page 4 for information about using the 2Know! Toolbar.
FREE
ONLINE
TRAINING!
SEE PAGE 3
2Know!, Accelerated Math, AccelTest, NEO Manager, Renaissance Learning, Renaissance Place, Renaissance Receiver, and Renaissance Responder are trademarks of
Renaissance Learning, Inc., and its subsidiaries, registered, common law, or pending registration in the United States and other countries.
NEO2G
Printed in the United States of America.
L2598.0310.NS.1000
R42823