Your Phone
Microphone
TFT LCD
Left soft key
Right soft key
Navigation
and , keys
Hang up and
power key
Pick-up key
Alphanumeric
keypad
Headphone
jack & charger
Philips continuously strives to improve its products. Due to software
upgrading, some contents in this user guide may be different from your
product.Philips reserves the rights to revise this user guide or withdraw it
at any time without prior notice. Please take your product as standard.
1
Home screen
Your phone’s home screen consists of the following areas:
Status Bar
Shortcut
Keys
Learn about the main keys.
Icons
Definition
Function
Dial
Make or answer a call.
(
,
Confirm and Select or confirm an option;
navigation key Long press to turn on or off the torch.
End a call;
Hang-up/
)
Hold to turn on/off the phone;
Power/
Return to home screen.
Exit
Left soft key Select the options on the screen.
L
Right soft key Select the options on the screen.
R
Lock/unlock
Long press * to lock keys on home screen;
*
Press R and then * to unlock keys
2
Icons & symbols
Learn about the icons and symbols on the screen.
Icons
Definition
Function
Ringtone
Your phone will ring when receiving a call.
Vibration Your phone will vibrate when receiving a call.
only
Battery
The bars indicate the battery level.
SMS
You have a new message.
Missed
call
You have missed a call.
Call
diverts
All your incoming voice calls are being
forwarded to a number.
Headset
The headset is plugged into the phone.
Alarm
The alarm clock is activated.
Roaming
Displayed when your phone is registered to a
network other than your own (especially when
you’re abroad).
Home
zone
A zone designated by your network operator.
Contact your service provider for details.
GSM
network
your phone is connected to a GSM network.
The more bars are shown the better the
reception is.
Key lock
The keypad has been locked.
Memory
card
The memory card is in use.
3
Getting started
Insert SIM card and Charge the battery
Learn about installing SIM card and charging the battery for the first use.
Insert SIM card
1 Remove the back cover.
2 Take out the battery.
3 Select a SIM card slot.
4 Insert the SIM card 1/2.
5 Install the battery.
6 Replace the back cover.
4
Charge the battery
A new battery is partially charged. The battery icon in the upper-right
corner shows the battery level of charging status.
Tips:
• You can use the phone while it is charging.
• Keeping the charger plugged to the mobile
phone when the battery is fully charged will
not damage the battery. The only way to
turn off the charger is to unplug it, so it is
advisable to use an easily accessible power
socket.
• If you do not intend to use your phone for
several days, we recommend that you
remove the battery.
• If a fully charged battery left unused, it will
lost its charge over time.
• If a battery is being used for the first time or
the battery has not been used for a
prolonged period, it may take longer time to
recharge.
Remove SIM card
Tips:
• To remove the SIM card, press the slot to
unlock the SIM card. Slide the SIM card and
take them out.
5
Insert a Micro SD card (Memory card)
You can expand the memory of your
phone by adding a micro-SD card.
1 Align your micro-SD card with the
slot. Put it in place.
2 To remove the micro-SD card,
press the card to release it.
Using your phone
Use basic call functions
Make a call
1 Enter the phone number.
2 Press ( to dial the number.
3 Press ) to hang up.
Tips:
• For international calls, long press 0 to enter the "+" sign for the international
prefix.
• To dial the number by using SIM 2, press LOptions, select Call(Secondary SIM).
Answer and end a call
( to answer the call (Press the navigation key
adjust the volume).
2 Press LOptions>H-free to to select handsfree mode.
3 Press ) to hang up.
1 Press
Tips:
• You can use the supplied headset to answer or end a call.
6
<
or
>
to
Use speed dial
On the home screen, you can call a number by long pressing a numeric
key.
To assign a contact to a speed-dial key:
1 Select Settings > Call > Speed dial.
2 Choose a numeric key.
3 Press LOK>Set to add a number.
Make an emergency call
Without a SIM card in phone, you can press numeric keys to make the
emergency call. In Europe, the standard emergency number is 112; in the
UK, it is 999.
Receive and send messages
You can use the Messaging menu to send text message.
1 Select Messaging> Write message.
2 Write your text message.
3 Press LOptions>Send to send the message.
Enter text
Your mobile phone supports a number of text entry methods, including
English input, numeric input and symbol input.
Keys:
Keys
Function
#
Select a input method.
*
Enter symbols and punctuations.
0
Insert a space.
R
Delete the previous character.
7
L
Select the character on the screen.
,
Select or confirm a character.
+/-
To browse the candidate character on the previous or
next page.
Note:
• Depending on the language you select for your phone, the supported input methods
may vary.
Introduction of input methods:
Input method
English input
Function
Press the keys that are marked with the letter you
wish to enter. Press once to get the first letter on
the key, press twice quickly to get the second letter
and so on until the letter you want is displayed on
the screen.
Smart English You need to press only once on the key
input
corresponding to each letter needed to spell a word:
keystrokes input are analyzed and the word
suggested by input method is displayed at the popup window.
Numeric input
Press the numeric key to enter a number.
Manage your phonebook
Learn about basic phonebook function.
Add a new contact
1 Go to Contacts, select New contacts.
2 Select a location. (To SIM1/To SIM2/To phone).
3 Enter the number, and add details as desired.
4 Press L to finish saving.
8
Search for a contact
1 Go to Contacts, select View contacts.
2 There are four phonebooks above the list: all, phone, SIM1 and
SIM2.
<
>
3 Press the navigation key or to select a desired phonebook.
4 Enter the first few letters of the name in the search bar. (For
example “John Henry” enter JH)
5 Select the contact from the list.
Manage your contacts
You can copy or move contacts between the SIM card and phone, or
delete contacts. Go to Contacts, press + or - to select the desired
option.
1 Set group:
You can group your contacts as different groups. For different groups,
you can use different ringtones for identification, and send messages to
a group.
2 Add contacts to a group:
- Select Contacts > Caller groups, enter a group.
- In Group member, press L to add members for the group.
Media player
Save MP3 music files under the Audio folder on your phone and
memory card.
Play music
1 Go to Multimedia>Audio player, go to Options>Playlists to
select your desired song in the folder.
- To add a song to playlists, press LOptions> Add to play list to
add the songs from memory card to your playlist.
2 Press LOptions> Play to start playing.
3 Using the following keys to control playback:
9
Function
,
<
>
Definition
Pause and resume playback.
Select previous track.
Select next track.
R
)
Press the navigation key + or - to adjust volume.
Return to the previous menu.
Go to the home screen.
Player settings
Go to Audio player>Options>Play mode:
• Single once: Play current file only one time.
• Repeat single: Play current file repeatedly.
• List once: Play all the files in the folder only one time.
• Repeat list: Play all the files in the folder repeatedly.
• Shuffle: Play music files in the folder randomly.
To turn off the music player on the home screen
Press RAudio player, and then press ,.
Note:
• When listening to music, adjust the volume to a moderate level. Continuous exposure
to high volume may impair your hearing.
FM radio
Lear about listening to radio programs by using a FM radio.
Listen to a radio station
1 Plug the supplied headset into your phone.
2 Go to Multimedia>FM radio, press LOptions>Auto presets. It
starts scanning automatically and save the available channels.
< > to select a channel.
+ - to adjust the volume.
3 Press the navigation key or
4 Press the navigation key or
5 Press , to turn off FM radio.
10
FM radio settings
Go to LOptions:
•
•
Background play: Continue playback after exiting FM radio.
Set loudspeaker : Listen to radio through the speaker.
Sound recorder
You can record your voice and save the file to your phone.
Record a voice
1 Go to Multimedia>Sound recorder.
2 press LNew record to start recording the voice.
3 Press L to save the file.
Manage your calendar
You can create your to-do list and make a plan on your calendar.
Create your to-do list
1 Go to Tools>Calendar to select a date, and then press
LOptions>Add task.
2 Edit reminder settings.
3 Press L to save the task.
4 To change your to-do list, select the task, and then press
LOptions to edit the task.
Check the calendar
Go to Tools>Calendar, you can check the calendar.
11
Alarm
Learn about how to set and use an alarm. You can set up to three
alarms.
Set an alarm
1 Go to Tools>Alarm.
2 Select an alarm, press L to edit the alarm.
3 Press L to finish setting the alarm.
Turn off an alarm
1 Go to Tools>Alarm.
2 Select the alarm you want to turn off, press LEdit.
3 Press the navigation key or to select Off.
<
>
Stop an alarm
When the alarm rings,
•
•
Select Stop: The alarm stops.
Select Snooze: The alarm will sound again after the set Snooze
(mins) interval.
Check world clock
Learn about how to check time & date of cities in other countries.
1 Go to Tools>World clock.
<
>
2 Press the navigation key or to select a city.
3 You can check time & date of the city.
Note:
• Alarms, reminders, programmed events are time zone independent.
Calculator
Use the numeric keys to calculate on the phone.
12
Customize your phone
Customize your phone to match your preferences.
Set clock
1 On the home screen, go to Menu>Settings> Gerneral >Time and
date.
2 Select Set time/date: use the numeric key to enter the digits.
SIM settings
1 Check that your phone is turned on. Enter the PIN code if required.
2 Go to Settings>Dual SIM>SIM1/SIM2 setup, name your SIM card.
3 Select SIM1 or SIM2 to be the main SIM card.
Profiles
The profiles are defined for several scenes. They consist of the settings
for ringtone, volume, and others. With preset profiles, you can easily
adjust the settings for incoming calls and messages as desired.
1 Go to Settings>User profiles, press
LOK>Set as default to
activate the profile.
2 Go to Personalise to modify ringtone, volume and others.
To activate Silent mode, long press # on the home screen.
13
Settings
General settings
Function
Definition
Time and date
Set the clock of the phone.
Schedule power on/ Set time for the phone to be switched on/off
off
automatically.
Languages
Select a language for your phone.
Input methods list
Select your preferred input method.
Go to
Set the shortcut menu.
Fast key
Select a navigation key as direct access to a
menu.
Auto update of date Update the time and date automatically.
and time
Display settings
Function
Definition
Wallpaper
Select an image as the wall paper of your phone.
Screen saver
Enter screen saver mode after a time span.
LCD backlight
Select the brightness of backlight.
Greeting text
Select whether to show greetings when your
phone is turned on.
Show date and Select whether to show date and time on the
time
home screen.
Show
name
operator Select whether to show operator name on the
home screen.
14
Call settings
Function
Definition
Call waiting
Get informed of an incoming call when on the phone
(network-dependent).
Call divert
Divert incoming calls to your voice mailbox or
another phone number.
Call barring
Set limits to your incoming and outgoing calls.
CLIR
Set how to show your number to the called party
(network-dependent).
Auto redial
Keep redialing the number that fails to go through.
Speed dial
Call a contact by long pressing a numeric key.
Call time
reminder
Get reminded after the call time span once or
repeatedly.
Callder ID
Set how to show your number to the called party
(network-dependent).
Network settings
Function
Network
selection
Definition
Select the network for your phone (service
subscription
dependent).
Automatic
is
recommended.
15
Security settings
This menu allows you to use passwords to protect your SIM card,
phone, and information stored on the phone.
Function
Definition
Auto
Set an time span for the keypad to be locked.
keypad lock
Phone lock Set password protection for your phone. You are
required to enter the password each time you turn on
the phone (0000 by default).
Power on Set PIN1 password protection for your SIM card. (The
PIN1
PIN1 or PIN2 are provided by the network operator.)
Change
Change your PIN2 passwords as desired.
PIN2
Note:
• The PIN code is preconfigured and communicated to you by your network operator or
retailer.
• If you enter an incorrect PIN code three times in succession, your SIM card will be
blocked. To unblock it, you must request the PUK code from your operator.
• If you enter an incorrect PUK code ten times in succession, the SIM card will be locked
permanently. When this happens, please contact your network operator or retailer.
Restore factory settings
Restore your phone settings to the default values. You need to enter
your phone lock password (0000 by default).
16
Tips & tricks
Optimizing your Philips Xenium battery
performance
Here are some steps to help you optimize your Philips Xenium’s battery
performance.
How to optimize the standby and talk time of your phone?
•
•
•
•
•
Always ensure that your phone profile is appropriately set to meet your
actual usage. Profile setting significantly impacts the phone’s battery
performance. In general, Outdoor Mode is the most power-draining
setting while Silent Mode consumes the least amount of power.
If you’re using a Xenium phone with a dual SIM feature, try to activate the
2 SIM cards only when absolutely necessary. If you are in a country with
single coverage, deactivate the non-covered SIM to prolong battery usage.
If you’re not using applications like Bluetooth, WIFI, GPS and JAVA, turn
them off. And be sure to lock your phone to prevent accidental pressing
of the keys with the auto-lock feature.
Adjust the intensity and duration of your display screen’s backlight to low
or medium level and for the shortest duration. In general, the lower the
backlight level and the shorter the duration, the more power you will
save.
Avoid using or placing your phone near magnetic objects (eg. a radio or
television) or on metal surfaces, which will impact the network
connection and ultimately drain power from your battery.
How to extend your battery’s life?
•
•
•
Full charging and full running down of your battery will extend its life.
Charge the battery once the low-battery warning comes on.
Temperature will impact battery usage. Over time, heat will degrade your
battery’s performance. Keep your phone out of the sun or a hot car. If in
low temperature, place your phone in a warmer place (eg. your pocket),
as battery capacity decreases as the temperature drops.
Always use authentic accessories as they enable your battery to perform
at its peak. Non-authentic accessories (eg. chargers) can damage your
battery and even your phone.
17
Safety & Precaution
Precaution
Keep your phone away from small children
Keep your phone and all accessories out of the reach of small children. Small parts may cause
choking or serious injury if swallowed.
Radio Waves
Your phone transmits/receives radio waves in the GSM frequency (900/1800MHz).
Check with the vehicle manufacturer that electronic equipment used in your vehicle will not be
affected by radio energy.
Switch off your phone...
Turn off the phone when in an aircraft. The use of mobile phones in an aircraft may be dangerous
for the operation of the aircraft, disrupt the mobile phones network and may be illegal.
In hospitals, clinics, other health care centers and anywhere else where you may be in the close
vicinity of medical equipment.
In areas with a potentially explosive atmosphere (e.g. petrol stations and also areas where the
air contains dust particles, such as metal powders).In a vehicle transporting flammable products
or a vehicle powered by liquefied petroleum gas (LPG).In quarries or other areas where blasting
operations are in progress.
Your mobile phone and your car
Avoid using your phone while driving and obey all regulations that restrict the use of mobile
phones while driving. Use hands free accessories to increase your safety when possible. Ensure
that your phone and car kit do not block any air bags or other security devices fitted in your car.
Handle your phone carefully and sensibly
For the optimal and satisfactory operation of the phone you are recommended to use the
phone in the normal operating position.
• Do not expose your phone to extreme temperatures.
• Do not immerse the phone in any liquid; if your phone is damp, switch it off, remove the battery
and let them dry for 24hrs before using them again.
• To clean the phone, wipe it with a soft cloth.
Protect batteries from damage
You should only use Philips Authentic Accessories, as the use of any other accessories may
damage your phone and may be dangerous, and will make all guarantees for your Philips phone
null and void. The use of an unspecified type of battery may also cause an explosion.
Make sure damaged parts are replaced immediately by a qualified technician and that they are
replaced with genuine Philips replacement parts.
• Your phone is powered by a rechargeable battery.
• Use specified charger only.
• Do not incinerate.
• Do not deform or open the battery.
• Do not allow metal objects (such as keys in your pocket) to short circuit the battery contacts.
• Avoid exposure to excessive heat (>60° C or 140° F), moisture or caustic environments.
Environmental care
Remember to observe the local regulations regarding the disposal of the packaging materials,
exhausted batteries and old phone and please promote their recycling.Philips has marked the
battery and packaging with standard symbols designed to promote the recycling and appropriate
disposal of your eventual waste.
:The labeled packaging material is recyclable.
:A financial contribution has been made to the associated national packaging recovery and
recycling system.
18
:The plastic material is recyclable (also identifies the type of plastic).
WEEE Marking in the DFU: “Information to the Consumer”
Disposal of your old product
Your product is designed and manufactured with high quality materials and components, which can
be recycled and reused.
When this crossed-out wheeled bin symbol is attached to a product it means the product is
covered by the European Directive 2002/96/EC
Please inform yourself about the local separate collection system for electrical and electronic
products.
Please act according to your local rules and do not dispose of your old products with your normal
household waste. The correct disposal of your old product will help prevent potential negative
consequences for the environment and human health.
This device may contain commodities, technology or software subject to export laws and regulations
from the US and other countries. Diversion contrary to law is prohibited.
Tips
Pacemakers
If you have a pacemaker:
• Always keep the phone more than 15 cm from your pacemaker when the phone is switched on,
in order to avoid potential interference.
• Do not carry the phone in a breast pocket.
• Use the ear opposite to the pacemaker to minimize the potential interference.
• Switch off your phone if you suspect that interference is taking place.
Hearing aids
If you are a user of a hearing aid, consult your physician and hearing aid manufacturer to learn
whether your particular device is susceptible to cellular phone interference.
How to prolong the battery life of your phone
To have your mobile phone function properly, sufficient battery power is important. For the powersaving purpose, do the following, if applicable:
• Turn off the Bluetooth function of your phone.
• Set the backlight level and duration of your phone to a low value.
• Turn on the auto keypad lock, turn off the key sounds, tap vibration, or vibration alerts.
• Establish GPRS connection when needed. Otherwise, your phone will keep searching for GPRS
connection, and drain your battery power.
• Turn off your phone if there is no coverage. Otherwise, the phone will keep searching for
network, and drain your battery power.
Troubleshooting
The phone does not switch on
Remove/reinstall the battery. Then charge the phone until the battery icon stops scrolling. Unplug
the charger and try to switch the mobile on.
The display shows BLOCKED when you switch on the phone
Somebody tried to use your phone but didn’t know the PIN code nor the unblocking code (PUK).
Contact your service provider.
The display shows IMSI failure
This problem is related to your subscription. Contact your operator.
Your phone doesn’t return to idle screen
Long press the hang-up key or switch off the phone, check that the SIM card and the battery are
installed correctly and switch it on again.
19
The network symbol is not displayed
The network connection is lost. Either you are in a radio shadow (in a tunnel or between tall
buildings) or you are outside the network coverage area. Try from another place, try to reconnect
to the network (especially when abroad), check that the antenna is in place if your mobile has an
external antenna, or contact your network operator for assistance/information.
The display doesn’t respond (or the display responds slowly) to key presses
The display responds more slowly at very low temperatures. This is normal and does not affect the
operation of the phone. Take the phone to a warmer place and try again. In other cases please
contact your phone supplier.
Your battery seems to over heat
You might be using a charger that was not intended for use with your phone. Make sure you always
use the Philips authentic accessory shipped with your phone.
Your phone doesn’t display the phone numbers of incoming calls
This feature is network and subscription dependent. If the network doesn’t send the caller’s number,
the phone will display Call 1 or Withheld instead. Contact your operator for detailed information on
this subject.
You can’t send text messages
Some networks don’t allow message exchanges with other networks. First check that you have
entered the number of your SMS centre, or contact your operator for detailed information on this
subject.
You can’t receive and/or store JPEG pictures
A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it
doesn’t have the correct file format.
You feel that you have missed some calls
Check your call divert options.
When charging, the battery icon shows no bar and the outline is flashing
Only charge the battery in an environment where the temperature does not go below 0°C (32°F) or
above 50°C (113°F).
In other cases please contact your phone supplier.
The display shows SIM failure
Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be
damaged. Contact your operator.
When attempting to use a feature in the menu, the display shows NOT ALLOWED
Some features are network dependent. They are only available, therefore, if the network or your
subscription supports them. Contact your operator for detailed information on this subject.
The display shows INSERT YOUR SIM CARD
Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be
damaged. Contact your operator.
The autonomy of your phone seems lower than indicated on the user guide
The autonomy is linked to your settings (e.g., ringer volume, backlight duration) and the features you
use. To increase the autonomy, and whenever possible, you must deactivate features you do not use.
Your phone doesn’t work well in your car
A car contains many metallic parts that absorb electromagnetic waves which can affect the phone’s
performance. A car kit is available to provide you with an external antenna and enables you to make
and receive phone calls without handling the handset.
Note:
• Check with the local authorities whether or not you are allowed to use the phone while driving.
20
Your phone is not charging
If the battery is completely flat, it might take several minutes of pre-charge (up to 5 minutes in some
cases) before the charging icon is displayed on the screen.
The picture captured with the phone camera is not clear
Make sure that the camera lens on both sides is clean.
Trademark Declaration
Philips
PHILIPS and PHILIPS’ Shield Emblem are registered trademarks of Koninklijke
Philips Electronics N.V. manufactured by Shenzhen Sang Fei Consumer
Communications Co., Ltd. Under license from Koninklijke Philips Electronics N.V..
Specific Absorption Rate Information
International standards
THIS MOBILE PHONE MEETS THE INTERNATIONAL RECOMMENDATIONS FOR EXPOSURE
TO RADIO WAVES
Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed
the limits for exposure to radio frequency (RF) energy defined by the international standards. These
recommendations have been established by the International Commission on Non-Ionizing Radiation
Protection (ICNIRP) and, the Institute of Electrical and Electronics Engineers (IEEE) that forecast a
substantial safety margin for assuring the protection of all persons, regardless of age and health.
The exposure recommendations for mobile phones use a measurement unit known as the Specific
Absorption Rate (SAR). The SAR limit recommended by the ICNIRP for the mobile phones used by
the general public is 2.0W/kg averaged over ten grams of tissue and, is 1,6W/kg averaged over one
gram of tissue by IEEE Std 1528 for the head.
Tests for SAR have been conducted using recommended operating positions with the mobile phone
transmitting at its highest certified power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR levels of the mobile phone while
operating are generally below the maximum SAR value. This is because the phone is designed to
operate at multiple power levels so as to use only the power required to reach the network. In
general, the closer you are to a base station antenna, the lower the power output.
While there may be differences between the SAR levels of various phones and at various positions,
they all meet the international protection standards for exposure to radio waves.
The highest SAR value for this Xenium X121 model phone when tested for compliance
against the standard was 0.693 W/kg for ICNIRP recommendation.
For limiting the radio waves exposure, it is recommended to reduce the mobile phone call duration
or to use a headset. The purpose of those precautions is to take the mobile phone away from the
head and the body.
Limited warranty
1 What Does This Limited Warranty Cover?
Philips warrants to the original retail purchaser (“Consumer” or “You”) that this Philips cellular
product and all accessories originally provided by Philips in the sales package (“Product”) are free
from defects in materials, design and workmanship under normal use in accordance with the
operating instructions and pursuant to the following terms and conditions. This limited warranty
extends only to the Consumer for Products purchased and used in the original country of purchase.
The limited warranty is valid only in Philips’ intended country of sales of the product.
2. How Long is The Limited Warranty Period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase
of the Product, documented by valid proof of purchase. The limited warranty for original Philips
rechargeable battery extends for six (6) months from the date of purchase.
21
3.
What Will Philips Do if The Product is Not Free From Material Defects in Materials and
Workmanship During The Limited Warranty Period?
During the limited warranty period, Philips or its authorized service representative will, at its option
either repair or replace, without charge for parts or labour, a materially defective Product with new
or refurbished parts or Product and return such repaired or replaced Product to the Consumer in
working condition. Philips will retain defective parts, modules or equipment.
Repaired or replaced Product will be covered by this limited warranty for the balance of the original
limited warranty period or ninety (90) days from the date of repair or replacement whichever is
longer. Repair or replacement of Product, at Philips’ option is your exclusive remedy.
4. What is Not Covered By This Limited Warranty?
This limited warranty does not cover:
a) Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation handling, neglect, inundation, fire, water or other liquid intrusion; or
b) Product that has been damaged due to repair, alteration, or modification by anyone not authorized
by Philips; or
c) Product that has reception or operation problems caused by signal conditions, network reliability
or cable or antenna systems; or
d) Product defects or problems caused by uses with non-Philips products or accessories; or
e) Product which warranty/quality stickers, product serial number or electronic serial number has
been removed, altered or rendered illegible; or
f) Product purchased, used, serviced, or shipped for repair from outside the original country of
purchase, or used for commercial or institutional purposes (including but not limited to Products
used for rental purposes); or
g) Product returned without valid proof of purchase or which proof of purchase has been altered or
is illegible.
h)Normal wear and tear or Force Majeure.
5. How Do You Get Warranty Service?
a) Return the Product to an authorized service center of Philips. You may contact the local Philips
office for the location of the nearest authorized service center.
b)The SIM card must be removed from the Product before it is given to Philips. Philips assumes no
liability for damaged or loss of the SIM card or the data contained therein.
c)If the Product failure is not covered by this limited warranty, or this limited warranty is inapplicable,
void or invalid due to any terms and conditions stated herein, the Consumer will be charged for the
cost of repair or replacement of the Product and all other related cost incurred in repairing or
replacing the Product.
d) IMPORTANT - you are required to return the Product together with a valid proof of purchase
which must identify the point of purchase, date of purchase, Product model and Product serial
number clearly.
6. Other Limitation: This Warranty is The Entire Agreement.
EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE AND THOSE IMPLIED BY LAW
AND WHICH CANNOT BE EXCLUDED OR MODIFIED BY AGREEMENT, PHILIPS PROVIDES
NO OTHER WARRANTY WHETHER EXPRESS OR IMPLIED (WHETHER BY STATUTE, UNDER
THE OPERATION OF LAW OR OTHERWISE) AND SPECIALLY DISCLAIMS ANY WARRANTY
OF SATISFACTORY QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
PHILIPS’ TOTAL LIABILITY FOR DAMAGES RELATING TO OR ARISING OUT OF THE
PURCHASE OR USE OF THE PRODUCT, REGARDLESS OF THE TYPE OR CAUSE OF SUCH
DAMAGE OR THE FORM OR CHARACTERISATION OF THE CLAIM ASSERTED (E.G.
CONTRACT OR TOPIT), SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR
THE PRODUCT.
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HOWEVER IN NO EVENT SHALL PHILIPS BE LIABLE FOR ANY PUNITIVE, SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED
TO THE LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERIAL LOSS, LOST PROFITS,
LOST BUSINESS OPPORTUNITIES, COST OF SUBSTITUTION OF GOODS OR SERVICES,
INVESTMENTS, DAMAGE TO GOODWILL OR REPUTATION, OR LOSS OF DATA AND
CLAIMS BY THIRD PARTIES) RESULTING FROM PURCHASE OR USE OF THE PRODUCT, TO
THE FULLEST EXTENT ALLOWED BY LAW, WHETHER OR NOT PHILIPS HAS BEEN ADVISED
OF THE POSSIBILTY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY
NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
This limited warranty represents the complete and exclusive agreement between the Consumer and
Philips with respect to this cellular Product and it supercedes all prior agreements between the
parties, oral or written, and all other communications between the parties relating to the subject
matter of this limited warranty. No carrier, retailer, agent, dealer, employee, thereof, or employee
of Philips is authorized to make modifications to this limited warranty and you should not rely on any
such representation.
This limited warranty does not affect the Consumer’s statutory rights under applicable national laws
in force.
Declaration of Conformity
We,
Shenzhen Sang Fei Consumer
Communications Co., Ltd.
11 Science and Technology Road,
Shenzhen Hi-tech Industrial Park,
Nanshan District, Shenzhen 518057
China
declare under our sole responsibility that the product
Xenium X121
Philips GSM/GPRS 900/1800
TAC number: 35693704
to which this declaration relates, is in conformity with the following Standards:
SAFETY : EN 60950-1:2006+A11:2009
IEC 60950-1:2005
HEALTH: EN 50360:2001
EN 62209-1:2006
EMC:
ETSI EN301 489-1 v1.8.1
ETSI EN 301 489-7 v1.3.1
SPECTRUM: ETSI EN 301 511 v9.0.2
We hereby declare that all essential radio test suites have been carried out and that the above named
product is in conformity to all the essential requirements of Directive 1999/5/EC.
The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of Directive
1999/5/EC has been followed with the involvement of the following Notified Body:
British Approvals Board for Telecommunications TUV SUD Group Balfour House Churdhfield Roadwalton-on-Thames Surrey - KT12 2TD United Kingdom
Identification mark: 0168
July 28th, 2011
Quality Manager
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