Datamax O'Neil I-Class 4310e User manual

Operator’s Manual

Copyright Information

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Windows is a registered trademark of the Microsoft Corporation.

All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.

Limitation of Liability

In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax-O’Neil’s products, or the performance or a breach thereof, even if Datamax-O’Neil has been advised of the possibility thereof. Datamax-O’Neil’s liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax-O’Neil hereunder by the purchaser for a defective product.

In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit any other person or party to, duplicate or copy the Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages, arising out of the use or inability to use the

Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax-O’Neil

Corporation.

Important Safety Instructions

This printer has been carefully designed to provide many years of safe, reliable performance. As with all types of electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the equipment:

• Carefully read the provided installation and operating instructions.

• Read and follow all warning instruction labels on the printer.

• Place the printer on a flat, firm, solid surface.

• Make sure all openings on the printer remain unblocked; never insert anything into the openings or ventilation slots.

• Do not place the printer near a heat source.

• Do not use your printer near water, or spill liquid into it.

• Be certain that your power source matches a listed voltage rating for the printer (if unsure, check with your dealer or local utility company).

• Do not place the power cord where it can be stepped on; and, if the power cord becomes damaged, immediately replace it.

• If service is required, use only qualified trained technicians to repair your printer.

All rights reserved. Copyright © 2012, Datamax-O’Neil

Part Number 88-2357-01, Revision B

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Agency Compliance and Approvals

UL60950-1; 2 nd Edition

CSA C22.2 No. 60950-1-07 2 nd Edition

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:

EMC: EN 55022 (2006) Class A

EN 50024 (1998) + A1:2001; +A2:2003

Safety: This product complies with the requirements of IEC 60950-1, 2 nd Edition, 2005-12

ROHS: 2002/95/EC

LVD: 2006/95/EC

Warning!

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Gost-R

GB4943-2001, GB9254-2008, GB17625.1-2003

I-4212e model:

The foregoing equipment has been registered under the Clause 3, Article 58-2 of Radio

Waves Act

FCC:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

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C o n t e n t s

1.1

Introduction ........................................................................... 1

1.2

Unpacking.............................................................................. 1

2 Printer

2.1

Printer Connections ................................................................. 3

2.1.1

Power Connection ........................................................ 3

2.1.2

Interface Connection .................................................... 4

2.1.3

USB Connection ........................................................... 5

2.2

Loading Media ........................................................................ 9

2.3

Media Sensor Adjustment......................................................... 11

2.4

Loading Ribbon ....................................................................... 12

2.5

OPTImedia ............................................................................. 15

2.6

Internal Rewinder.................................................................... 16

3 Printer

3.1

Front Panel............................................................................. 19

3.1.1 Display Icons ............................................................... 20

3.2

Windows Driver ...................................................................... 21

Important Notes: .................................................................. 22

3.3

Printer Configuration Utility (NETira CT)...................................... 23

3.4

Media Calibration .................................................................... 25

3.4.1

Quick Calibration......................................................... 25

3.4.2

Empty Calibration........................................................ 25

3.4.3

Standard Calibration.................................................... 26

3.4.4

Advanced Entry Calibration........................................... 28

System

4.1

Menu System Overview............................................................ 35

4.2

The User Menu........................................................................ 36

4.3

The Advanced Menu ................................................................ 36

4.4

The Test Menu ........................................................................ 37

4.4.1

User-Defined Label....................................................... 37

4.5

Menu Details .......................................................................... 37

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5.1

Cleaning Intervals ................................................................... 59

5.2

Cleaning the Printhead............................................................. 60

5.3

Media Width Adjustment .......................................................... 62

5.4

Printhead Pressure Adjustment ................................................. 63

5.5

Printhead Replacement ............................................................ 64

5.6

Resetting the Printer................................................................ 65

5.7

Upgrading Firmware ................................................................ 65

6 Troubleshooting

6.1

Problem Resolution.................................................................. 67

6.2

Hex Dump Mode ..................................................................... 71

Appendix A - Specifications

Appendix B - Wireless and Wired LAN Setup

B.1

Network Card Setup ................................................................ 77

B.2

Wireless Setup........................................................................ 78

B.2.1

Wireless Setup – Infrastructure ...................................... 79

B.2.1

Wireless Setup – Ad-Hoc ............................................... 80

B.3

Installing the Printer Driver ...................................................... 82

Appendix C - Menu Language

C.1

Changing the Menu Language ................................................... 85

C.2

Advanced File Handling Information ........................................... 88

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1 I n t t r r o d u c t t i i i o n t t i i i n g S t a r t e d

Congratulations on your I-Class Mark II printer purchase. The I-Class Mark II printer family, hereafter referred to as ‘the printer’, blends the rugged durability of die-cast construction with state-of-the-art electronics and user-friendly features to redefine the standard in industrial thermal printers.

This manual provides all the information necessary to operate the printer.

To print labels or tags, simply refer to the instructions included with the software you have chosen to create the labels. A Windows™ printer driver can be found on our website

(http://www.datamax-oneil.com) or on the included

CD-ROM for printing from common applications. If you wish to write a custom program, a copy of

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the Programmer’s Manual can also be found on the CD-ROM.

2 U n p a c k i i i n g

After removing the printer from the packaging material, check the contents. The following items should be included:

 Printer

 Power Cord

 CD-ROM and Documentation

 Any special or additionally purchased items

Additional Requirements

The following items are necessary for generating labels from your printer. Contact your customer support or sales representative for advice on which media and software may best be suited for your application.

 Serial, USB or Parallel cable

 Ethernet cable for optional LAN connectivity

 Applicable Media and Ribbon



It is a good idea to save all packaging materials for future use.

Chapter 1 – Getting Started 1

Chapter 1 – Getting Started 2

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P r i i i n t e

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1 P r r i i i n t t e r r C o n n e c t t i i i o n s r S e t u p

2.1.1 Power Connection

 Before connecting the AC Power Cord or interface cables to the printer, ensure the Power On/Off

Switch is in the ‘Off’ position.

Place the printer on a firm, level surface.

Ensure that the Power Switch on the Printer is in the ‘Off’ position.

Connect the AC Power Cord to the receptacle on the back of the Printer, and then plug the AC

Power Cord into a properly grounded outlet. (The power supply automatically detects and then adjusts to the applied line voltage; see Appendix A for the acceptable voltage ranges.)

 Power Switch

 AC Power Cord

 Wall Outlet

Chapter 2 - Printer Setup 3

2.1.2 Interface Connection

The printer can be connected to the host via the parallel, USB, serial, or optional network interface. The printer will automatically connect to the first port that delivers valid data. Once established, the printer’s power must be cycled

‘Off’ and ‘On’ to change an interface connection.

The Parallel Connection needs a Centronics

IEEE 1284 cable with a 36-pin male connector for unidirectional (forward channel) communications, or an IEEE 1284 Compliant cable for bi-directional communications

(forward and reverse channels). Also, for bidirectional communications your host must have supporting software.

The Serial Connection needs a serial interface cable with specific pin-outs for proper communications (part numbers and pin-outs are given, below; contact your reseller to order). The interface supports RS-232C communications via a DB-9 connector. Serial port settings are menuselectable and must match your host’s serial port settings.

Part # 32-2300-01 Part # 32-2301-01

Optional Ethernet Print Servers (wired and wireless) are available. For information on using these interfaces, see Appendix B.

The USB Connection needs a USB cable and is supported in Windows 95 and greater operating systems. Depending upon the operating system of your host computer, installation requirements may differ slightly, see section 2.1.3 for more information


2.1.3 USB Connection

USB connection to PC requires installation of drivers for both the Port and the Windows Driver itself. All the files necessary for installation are located on the Accessories CD-Rom. Connect the printer to the host PC via a standard USB Cable and follow the steps below. The following steps are for a typical Windows XP system, other versions of Windows may vary.

Step A: Windows Port Driver Installation:

1. Turn on the printer and wait until the “Ready” screen appears. The PC will then detect the printer and launch the “Found New Hardware

Wizard”.

2. Select the “No, not this time” radio button and then click Next.

3. Select the “Install from a list or specific (Advanced)” radio button and then click Next.

4. Select the “Search for the best driver in these locations” radio button.

5. Check the “Include this location in the search” checkbox and then click

Browse.

6. Navigate to driver folder on the CD-

ROM, assuming your CD/DVD drive is labeled D: the path would be as follows:

Computer>D:>assets>windriver

7. Select the folder and then Click

‘OK’. Then Click Next.


8. When prompted click “Continue

Anyway”

9. Windows will now load the drivers to assign the necessary ports to the printer.

10. Click Finish to close the wizard.

Proceed to Step B to begin the installation of the Windows

Printer Driver.


Step B: Windows Printer Driver Installation:

1. The PC will launch the “Found New

Hardware Wizard” again.

2. Select the “No, not this time” radio button and then click Next.

3. Select the “Install from a list or specific (Advanced)” radio button and then click Next.

4. Select the “Search for the best driver in these locations” radio button.

5. Check the “Include this location in the search” checkbox and then click Browse.

6. Navigate to driver folder on the

CD-ROM, assuming your CD/DVD drive is labeled D: the path would be as follows:

My

Computer>D:>assets>windriver

7. Select the folder and then Click

‘OK’. Then Click Next.


8. Select the driver that matches your model printer. (there may be multiple models listed) and then click Next.

9. When prompted click “Continue

Anyway”

10. Windows will now install the necessary files for the Windows printer driver.

11. Click Finish to close the wizard.

The printer can now be selected for use in the printer dialogue box of any windows application.


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2 L o a d i i i n g M e d i i i a

Load media into the printer as follows:

1. Open the media cover. Rotate and unlock the Printhead Latch and raise the Printhead

Assembly.

2. Rotate the Media Guide down.

 Printhead Latch

 Printhead Assembly

 Media Guide

3. Slide the Roll Media onto the Media Hub.

4. Route the Media through the printer as shown. Raise the Media Guide. The Media Guide should be pushed inward so that it is just touching the edge of the Media.

 Roll Media

 Media Hub

 Media Guide


5. Close the Printhead Assembly and rotate the Printhead Latch to the locked position.

6. Close the cover and press the FEED button several times to position the media and ensure proper tracking.

 Printhead Assembly

 Printhead Latch

If the printer does not correctly sense the top of each label, it may be necessary to calibrate the printer (see Section 3.4 Media Calibration).

 The printer is factory set to use 4-inch media (and ribbon, if thermal transfer equipped). When using a different width of media/ribbon, refer to Section 5.3.


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3 M e d i i i a S e n s o r r A d j j j u s t t m e n t t

The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top-of-form (except for continuous stock, where the TOF is set through the front panel).

To adjust:

1. With media loaded, as described in Section 2.2, grasp the Slide Tab and move the Sensor

Eye Mark into position over media according to the table below.

 ‘Sensor Eye’ Mark

 Slide Tab

Media Type

Media Sensor Selection and Adjustment

Sensor Eye Mark Position Sensing Required

Die-cut

Notched

Reflective

Near the middle of the label

Centered over the notch

Centered over the black mark

Near the middle of the media

Gap

Notch

Black Mark

Continuous Continuous


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4 L o a d i i i n g R i i i b b o n

Ribbon is required with thermal transfer media. It is recommended that the width of the ribbon be slightly wider than the media being used. The printer can use either ribbons with the ‘coating side in’ or ribbons with the ‘coating side out’. To load:



•

Using a ribbon that is slightly wider than your media (and liner, if any) will help protect against printhead wear.

•

The ‘Media Type’ setting within the printer’s setup must be set to ‘Thermal Transfer’ to print using ribbon. This can be accomplished via the NETira CT configuration Utility (see section 3.3); or via the printers menu system (see section 4.5).

1. Open the media cover. Rotate and unlock the Printhead Latch and raise the Printhead Assembly.

 Printhead Latch


2. Slide the Ribbon Roll onto the Ribbon Supply Hub until it rests against the flange. Ensure the ribbon unwinds in the correct direction (see Ribbon Routing). The illustrations below depict the proper orientation.

C.S.I Coated Side In Ribbon

C.S.O Coated Side Out Ribbon

 Directional Arrows near the Ribbon Supply Hub indicate the correct ribbon route. Ribbon types are available with the ink (coating) layer wound ‘in’ or ‘out’. Ensure the inked side of the ribbon faces the media and NOT the printhead.


Ribbon Routing Diagrams

(CSI) ‘Coating Side In’ Ribbon Routing

(CSO) ‘Coating Side Out’ Ribbon Routing


3. Route the ribbon under the Ribbon Idler and then out the front of the printer approximately 12 inches as shown.

 Ribbon Roll

 Ribbon Supply Hub

 Ribbon Idler

4. Close the Printhead Assembly and rotate the Printhead Latch to the locked position. Route the ribbon up and then around to the Ribbon Take-Up Hub, winding it several times in a clockwise direction to secure it in place.

 Printhead Assembly

 Printhead Latch

 Ribbon Take-up Hub

5. Close the cover and press the Feed button several times to position the ribbon and ensure proper tracking.


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5 O P T I I m e d i i i a

The OPTIMedia function is designed to reduce set up time when using Datamax-O’Neil branded media and ribbons. This feature enables the printer to automatically adjust print heat and print speed settings to optimum levels to produce the best possible print quality. By using the model number prefix of the media and ribbon (printed on the shipping box), the printer can be quickly configured to produce optimum print quality for that particular media and ribbon combination.

To make the OPTImedia selection.

1. Press the MENU BUTTON.

2. Make sure MEDIA SETTINGS is highlighted then press the ENTER KEY.

3. Make sure OPTimedia is highlighted then press the ENTER KEY.

4. Using the DOWN BUTTON, Scroll to the model number prefix of the label media being used and then press the ENTER KEY.

5. For direct thermal media; an ‘OK’ will be displayed, then press the EXIT KEY to exit the menu system.

For thermal transfer media; the printer will now prompt for selection of the ribbon being used. Scroll to the model prefix of the ribbon being used and then press the ENTER

KEY. An ‘OK’ will be displayed, then press the EXIT KEY to exit the menu system.

The printer is now ready to print using the media/ribbon selections made.


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6 I n t t e r r n a l l l R e w i i i n d e r

When equipped with the Internal Rewind option, labels can be rewound or, with the addition of a

Peel and Present option, dispensed automatically for application. If equipped, follow the instructions below to begin using the Internal Rewinder:

1. Press down then pull outward to remove the Front Fascia.

2. Remove Thumbscrew and Tear Plate.

 Fascia

 Thumbscrew

 Tear Plate

3. Place the Arc Plate on the front of the printer (as shown below) and tighten the Thumbscrew to secure it.

 Thumbscrew

 Arc Plate


4. Load media as described in section 2.2. Feed approximately 20 inches (50 cm) of media out of the printer. Route the media over the Arc Plate and then back into the printer and around the Rewinder Hub.

 Arc Plate

 Rewinder Hub

5. Wrap the media around the Rewinder Hub. Insert the end of the media into a Slot in the

Rewinder Hub. Slide the Media Retainer into the Slot to secure the media.

 Media

 Rewinder Hub

 Media Retainer

 Slot

6. Rotate the Rewinder Hub by hand to take up any slack in the media. There should be at least

2 or 3 full wraps of the media on the Rewinder Hub before starting printing to ensure tight rewinded rolls.



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1 F r r o n t t P a n e l l l i i i n t e r O p e r a t i i i o n

The Control Panel is an event-driven interface composed of a graphic display and keypad. In addition to providing current printer information, the mode-dependent panel allows the items in the main display area and the key functions to change as operational events require.

 Ready/Receiving

 Stop/Paused

 Fault/Error

 Time and Date

 Status

 Icon Status Line (see section 3.1.1)

 Soft Key Labels

 Soft

 Menu Navigation and Control Buttons (see chapter 4)

Chapter 3 - Printer Operation 19

3.1.1 Display Icons

Display Icon Description

Initialization, typically brief (but a damaged or invalid printhead can delay the process).

Display large fonts

Input Mode – DPL

DPL

LINE

Input Mode – LINE

PL Z

A

U

T

O

Input Mode – PL-Z

Input Mode – AUTO

SD memory card detected. SD

USB

HOST

USB memory (or keyboard) detected.

Wired network - Connected.

Wired network - Server inaccessible.

WLAN associated with Access Point.

WLAN not associated with Access Point.

WLAN ADHOC Mode.


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2 W i i i n d o w s D r r i i i v e r r

The Windows driver is located on the Accessories CD-Rom included with your printer. For the latest version please visit our web site at www.datamax-oneil.com.

 If installing the Windows driver for use with an USB connection, refer to section 2.1.3 for the installation procedure.

Installing the Windows Driver:

Place the Accessories CD-Rom included with your printer into your computers CD-Rom drive.

Once the CD-Rom starts select "Install Windows

Driver" from the main menu and follow the instructions on the screen to install.

When prompted, select your printer from the list, (i.e. Datamax-O’Neil I-Class MarkII).

Continue to follow the on-screen instructions to install the driver.


Important Notes:

The Windows driver functions the same as any other Windows printer. A built in help file is available for complete information on all settings; however, there are some important settings that should be observed for trouble free printing.

Page Setup Tab: Stock

It is important that the Stock setting matches the size of the label you are using. If you cannot find a match for your label click 'New' and enter the dimensions of your label.

Options Tab: Print Speed & Printhead

Temperature

These two settings will have the greatest effect on print quality. Some label stocks will require more heat and slower print speeds to generate a quality image.

The Windows application software used to create the label format will likely have a "Page Setup" screen. This will also need to match the size of the label you are using.


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3 P r r i i i n t t e r r C o n f f i i i g u r r a t t i i i o n U t t i i i l l l i i i t t y ( N E T i i i r r a C T )

NETira CT (located on the Accessories CD-ROM) is a Windows-based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computer’s serial, USB, or LAN IP address.

NETira CT Features:

 Allows Real-Time Control/Query of Printer Configuration

 Define and Save Optimal Configurations for Applications

 Saved Configurations can be Shared with other Printers and Sent via Email

 Download Files, Formats and Fonts

 Query Memory Modules

 Be sure to use the NETira CT utility located on the Accessories CD-ROM that is included with your printer. Older versions might not operate correctly with some printers. For the latest version please visit our web site at http://www.datamax-oneil.com

1) Once installed launch the NETira CT configuration utility:

2) Be sure the printer is ‘ON’. Connect the host to the printer (see Section 2.1.2).

For Serial Connections: a) Query the printer by using the ‘Auto Detect’ button.

This will connect to the printer and retrieve the setting currently stored in the printer.

For USB Connections: a) In the toolbar, from the drop down menu box, select “USB_VIRTUAL_COM”. Then click on the

Query Printer Icon .

For LAN IP Address Connections:

Close the ‘Open a configuration file…’ dialogue box. a) In the toolbar, Click on the ‘ TCP/IP Configuration’

Icon . b) In the ‘TCP/IP Configuration’ dialogue box enter the

IP address of the printer and click ‘OK’. (The IP address should be displayed on the printers LCD).


c) In the toolbar, from the drop down menu box, select

“TCP_IP”. Then click on the Query Printer Icon .

3) At this point you may browse the Printer Component categories and make any changes necessary to the printer configuration.

4) Once complete, send the new settings to the printer using the ‘Send’ button.

Note: When sending the changes to the printer, only the changes displayed on the current page will be sent. You must click the ‘Send’ button for each page that has been modified.


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4 M e d i i i a C a l l l i i i b r r a t t i i i o n

3.4.1 Quick Calibration

Quick Calibration should be performed as part of the media loading routine to fine-tune the sensing parameters.



(1) This calibration is not necessary when using continuous stock.

(2) Media containing large gaps may require a change in the PAPER EMPTY DISTANCE before

proceeding.

Calibrate the printer as follows:

1. Ensure that the printer is ON and in an idle state (i.e., not off-line) with media loaded, the media sensor adjusted, and the sensor type selected.

2. Press and hold the FEED Key until at least one full label has been output then release the key and wait for the printer to process the data. There are two possible outcomes:

CALIBRATION COMPLETE - will be displayed, and the media will be advanced to the next top of form if calibration was successful; or,

CALIBRATION FAILED will be displayed if calibration was not successful. In this case, check the hints listed below to help resolve the problem:

Calibration Hints:

WARNING LOW BACKING is a normal message when calibrating die-cut media mounted on a highly translucent liner or notched tag stocks.

If the initial attempt fails, press and hold the FEED Key until two successive label TOFs have been output. If, however, CALIBRATION FAILED is displayed again, perform the Standard

Calibration routine, see Section 3.4.3.

3.4.2 Empty Calibration

Empty Calibration calibrates the printer’s media sensor to detect an ‘Out of Stock’ condition.

Calibrate the printer as follows:

1. Ensure that the printer is ON and in an idle state (i.e., not off-line) with media removed.

2. Press and hold the Pause & Feed Keys together. The printer will now be calibrated for the ‘Out of Stock’ condition.


3.4.3 Standard Calibration

The Standard Calibration can be performed using the NETira CT Utility (see Section 3.3) or using the front panel buttons via the printer’s menu, see Section 4.5. Standard Calibration provides dynamic readings, which can be helpful when using media with small position-critical notches or marks. Three calibration samples are required:

Empty – with nothing over the sensor;

Gap, Notch, Hole or Mark – with media liner, a notch, hole, or a mark over the sensor; and,

Paper – with the label (and liner, if any) over the sensor.

Calibrate the Media Sensor using the steps below:

Step



The Sensor Calibration menu item is only accessible in the Advanced Menu mode.

Action Displayed Message Comment

A Turn ON the printer. READY

Wait briefly for initialization to complete.

B

Press MENU Button. Make sure

MEDIA SETTINGS is highlighted and press ENTER.

Then using the DOWN Button, scroll to SENSOR CALIBRATION.

(Printer Menu)

C

Press ENTER to access SENSOR

CALIBRATION. Then using the

DOWN Button, scroll to PERFORM

CALIBRATION. Press ENTER again and then press YES to proceed.

PERFORM CALIBRATION Press NO to abort this procedure.

D

E

With no media installed, press

ESC.

Proceed according to the media type:

Die-Cut – Remove a label or two from the liner then install the media. Position the Media Sensor under the liner area and press

ESC.

Notched (or Reflective) – Install media. Position the Media Sensor under a notch (or black mark) and press ESC.

Continuous – Press ESC then proceed to Step F.

REMOVE LABEL STOCK

PRESS ESC KEY

Yyy

For die-cut media:

SCAN BACKING

PRESS ESC KEY yyy

For Notched/Reflective media:

SCAN MARK

PRESS ESC KEY yyy

For continuous media:

REMOVE LABEL STOCK

PRESS ESC KEY

Yyy

This sets the empty value, where

“yyy” represents the current sensor reading.

This sets the gap (or mark) value, where “yyy” represents the current sensor reading.

 See Section 2.3 for sensor adjustment instructions.

Do not position a perforation over the sensor when taking the sample.

(3) For small notches or reflective marks, ensure that the labels exit straight from the printer.

(4) Unless otherwise noted, do not move the Media Sensor after this step.


Standard Calibration (continued)

Step

F

Action

Proceed according to the media type:

All media except Continuous –

Position label material (and liner, if any) over the sensor then press the ESC Key.

Continuous – Install media.

Position the Media Sensor under the stock and press ESC.

Displayed Message

SCAN PAPER

PRESS ESC KEY yyy

Comment

This sets the paper value, where


(1) If using preprinted media, ensure that the area placed over the sensor is free of text, graphics, or borders.

(2) See Section 2.3 for sensor adjustment instructions.

G Observe the calibration result. CALIBRATION COMPLETE

Calibration was successful.

 If WARNING LOW BACKING is displayed, calibration was successful.

H

Press ESC then EXIT to return to

READY.

When calibrating gap or reflective media, press and hold the FEED

Key until at least one label is output.

CALIBRATION COMPLETE

Followed by...

READY

The printer is now ready for use.


3.4.4 Advanced Entry Calibration

Advanced Entry is an alternate calibration method for special-case media types, where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database.



Advanced Entry Calibration should be used only when Standard Calibration proves unsuccessful.

Calibrate the Media Sensor using the steps below:



The Sensor Calibration menu item is only accessible in the Advanced Menu mode.

Step Action Displayed Message Comment

A Turn ON the printer. READY

Wait briefly for initialization to complete.

B

Press MENU Button. Make sure

MEDIA SETTINGS is highlighted and press ENTER.

Then using the DOWN button, scroll to SENSOR CALIBRATION

(Printer Menu)

C

Using the DOWN Button, highlight ADVANCED ENTRY then press ENTER.

ADVANCED ENTRY

Press EXIT to abort this procedure.

D

Scroll to TRAN SENSOR GAIN (or

REFL SENSOR GAIN, if using reflective media) then press

ENTER.

E

Install media. Position the Media in the Media Sensor then lower and latch the Printhead

Assembly.

TRAN SENSOR GAIN

25

(0 - 31)

TRAN SENSOR GAIN

25

(0 - 31)

The following examples detail die-cut media calibration; however, unless otherwise noted, the reflective media procedure is the same.

See Section 2.3 for sensor adjustment instructions.

 Do not position the Media

Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics,

lines, etc.


Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

F

Use the UP and DOWN Arrow buttons to set the Gain Number to

00.

Record the sensor reading as a

Label Value for Gain Number 00 in a table (32 rows by four columns, with headings similar to those shown below.)

TRAN SENSOR GAIN

00

(0 - 31)

This is the Label Value for a gain setting of 00.

Gain Number

Sample Calibration Table

Label Value TOF Value Difference Value

00 252

01

02

…

31

Step Action

G

Use the UP and DOWN Arrow buttons to increment the Gain

Number by one and then Record the Label Value.

Repeat this process for each Gain

Number.


TRAN SENSOR GAIN

01

(0 - 31)

Comment

This is the Label Value for a gain setting of 01.

Gain Number



00 252

01 250

02 248

… …

31 09



Step Action

H

Raise the printhead assembly then proceed according to the media type:

Die-cut – Remove a label or two from the liner then position the liner in the Media Sensor. Adjust the Media Sensor if necessary.

Notched – Position the Media in the Media Sensor under the notch.

Reflective – Position the Media in the Media Sensor under the black mark.


TRAN SENSOR GAIN

31

(0 - 31)

Comment

(1) Do not position the Media

Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc.

(2) Do not move the Media

Sensor after this step.

I

Lower and latch the Printhead

Assembly.

Using the UP and DOWN Arrow buttons set the Gain Number to

00.

Record the reading as a TOF Value for Gain Number 00 in the table.

TRAN SENSOR GAIN yyy (0 - 31)

00

This is the TOF Value for a gain setting of 00, where “yyy” represents the current sensor reading.

Gain Number



00 252 248

01 250

02 248

… …

31 09



Step Action Displayed Message Comment

J

Use the buttons to increment the

Gain Number by one. Record the

TOF Value. Repeat this process for each Gain Number.


01

These are TOF Values, where


Step Action

Gain Number



00 252 248

01 250 245

02 248 234

… … …

31 09 14

Displayed Message Comment

K

In your sample calibration table, where both the Label Value and

TOF Value are at least 20, subtract the amounts and record the result as a Difference Value (see below).

Identify the largest Difference

Value and the corresponding Gain

Number. This Gain Number will be used to resample the media.


31

In this example, Gain Number 18 is chosen because, where both values are at least twenty, it has the highest Difference Value.


Gain Number Label Value TOF Value Difference Value

00 252 248 4

01 250 245 5

02 248 234 14

… … … …

15 188 63 125

16 184 51 133

17 179 38 141

18 174 25 149

19 170 19 N/A

… … … …

31 132 14 N/A



Step Action Displayed Message

L

Use the buttons to set the Gain

Number determined in the previous step. Press ENTER to enable the setting.


18

Comment

This example uses Gain Number

18.

M

Complete a table (see example below) using new measurements, as follows:

(A) Raise the Printhead Assembly.

Place the label over the Media

Sensor then lower and latch the

Printhead Assembly. Record the sensor reading as P.

(B) Raise the Printhead Assembly.

Place the liner, notch, or mark over the Media Sensor then lower and latch the Printhead Assembly.

Record the sensor reading as G (or

M).

(C) Raise the Printhead Assembly.

Remove all media from the Media

Sensor then lower and latch the

Printhead Assembly. Record the sensor reading as E.


18

Where “yyy” is a numerical value representing the current sensor reading.

 The re-sampled values may differ from those previously noted. This is normal; do not

readjust the Media Sensor.

Gain Number

Selected Gain Table

Paper Gap (or Mark) Empty

18 173 42 9




N

Press the ESC Key.

Use the buttons to scroll to PAPER

SENSOR LEVEL (or if using reflective media, REFL PAPER

LEVEL) and then press ENTER.

Use the buttons to set the Paper value determined in Step M and then press ENTER.

PAPER SENSOR LEVEL

(0 - 255)

173

Comment

This is the Paper value.

O

Press the ESC Key.

Scroll to GAP SENSOR LEVEL (or, if using reflective media, MARK

SENSOR LEVEL) and then press

ENTER.

Set the Gap (or Mark) value determined in Step M and then press ENTER.

GAP SENSOR LEVEL

(0 - 255)

042

This is the Gap (or Mark) value.

P

Press the ESC Key.

Scroll to EMPTY SENSOR LEVEL and then press ENTER.

Set the Empty value determined in

Step M and then press ENTER.

EMPTY SENSOR LEVEL

(0 - 255)

009

Q

Press the EXIT Key and, when prompted, press YES at the SAVE

CHANGES prompt.

OFFLINE

This is the Empty value.

The procedure is finished, the process almost complete.




R

Press and hold the FEED Key until at least one label has been output.

CALIBRATION COMPLETE

Followed by...

READY

Comment

The printer is ready for use.

 If the calibration attempt fails, try desensitizing the sensor as follows:

Re-enter the ADVANCED MENU.

Go to MEDIA SETTINGS /

SENSOR CALIBRATION /

ADVANCED ENTRY / TRAN (or

REFL) SENSOR GAIN and lower the corresponding GAIN SETTING by one.

Exit the menu and save your changes. Test your media at the new setting. If necessary, repeat until a usable Gain Setting is obtained.


4

M e n u S y s t e m

4 .

.

.

1 M e n u S y s t t e m O v e r r v i i i e w

The Menu System contains three primary branches, each with a differing level of access to secondary menus or functions:

 The User Menu accesses basic printer settings and functions;

 The Advanced Menu accesses all operational settings, functions, and diagnostics; and,

 The Test Menu accesses a menu of test, user-defined, and previous label printing functions.



(1) Prompts may appear before menu access is granted and before changes are enacted; see

Security for details.

(2) Display contrast is adjustable: press and hold the MENU BUTTON to cycle through the contrast range (this may take several seconds) then release the button when the desired appearance has been achieved.

The multi-purpose Menu, Test, and Navigation Buttons allow Menu System entry, negotiation, and parameter selection functions:

 Soft Key Labels

 Soft

 MENU Button: Enters the Menu System; returns to the previous menu level. Press and hold to adjust display contrast.

 To change printer settings or perform diagnostics, press the

MENU Button then observe the display for available selections.

(When the number of selections present is greater than can be shown, use the UP or DOWN Buttons to view those additional items.) Also, Soft Key Labels are dynamic and change to denote the current associated Soft Key functions.)

 UP Button: Accesses the System Window, or ascends through branches, levels, items, and increments settings in the Menu

System. Press and hold to view printer system information.

 DOWN Button: Descends through branches, levels, items, and decrements settings.

 TEST Button: Enters the Test Menu; or, if already in the Menu

System, advances to next level or item, and moves cursor position. Press and hold to initiate the printhead cleaning routine.

Chapter 4 – Menu System 35

4 .

.

.

2 T h e U s e r r M e n u

The User Menu contains basic selections in these menus:

 Media Settings

 Print Control

 Printer Options

 System Settings



(1) Some setting changes will only become effective (and saved) after selecting YES at the Save

Changes prompt.

(2) Labeling software may, in some cases, override the printer menu settings; see Advanced Menu for details.

4 .

.

.

3 T h e A d v a n c e d M e n u

The Advanced Menu contains all setting, control, and functional selections in these menus:

 Media Settings

 Print Control

 Printer Options

 System Settings

 Communications

 Diagnostics

After selecting the Advanced Menu, it will be accessed whenever the MENU BUTTON is pressed.

To enable the Advanced Menu, proceed as follows:

1. Press the MENU BUTTON.

2. Using the UP or the DOWN BUTTON, scroll to SYSTEM SETTINGS then press the ENTER

KEY.

3. Scroll to MENU MODE then press the ENTER KEY.

4. Scroll to ADVANCED MENU then press the ENTER KEY. (Upon completion, OK will be displayed and the printer will exit the menu system.)



(1) Some setting changes will only become effective (and saved) after selecting YES at the Save

Changes prompt.

(2) Labeling software may, in some cases, override the printer menu settings; see Advanced Menu /

Communications / Host Settings to avoid potential conflicts.

(3) To return to the User Menu, re-select it or restore the factory defaults.


4 .

.

.

4 T h e T e s t t M e n u

The Test Menu contains test and informational label selections:

 Print Quality Label

 Print Configuration

 Ribbon Test Label

 Test Label

 Validation Label

 Print Last Label

 User Defined Label

Internally generated, these labels are printed at pre-selected media type, speed, and heat settings. Changes to these print settings can be made via the Menu System or through host commands. When printing, use full width media to capture the entire format; otherwise, adjust the printer and set the Label Width menu setting.

 (1) Press the CANCEL KEY to stop printing.

(2) A printing delay can be set; see Print Test Rate (in Diagnostics).

4.4.1 User-Defined Label

The User-Defined Label allows a template to be populated by variable data (via the printer’s control panel or a USB QWERTY keyboard). The template is a stored label format, where fields delimited by an ampersand (&) become variable.

The printer will prompt you to enter the variable field data. For example, the stored label format could contain the data 19131423443&ENTER NAME&

Afterward, when recalled from memory, the printer’s display will indicate the variable field: ENTER

NAME



(1) Variable data can be any part of the DPL format - font ID, positioning, etc.

(2) No error checking will be performed.

(3) Supports .dlb, .dpl, .prn, and .txt file types.

4 .

.

.

5 M e n u D e t t a i i i l l l s

Media Settings

The Media Settings menu contains label and ribbon sensing and sizing functions, as well as printhead cleaning selections:

 OPTimedia

 Media Type

 Media Index Type

 Label Length

 Maximum Label Length*

 Paper Empty Distance*

 Label Width

 Ribbon Low Options*

 Sensor Calibration*

 Printhead Cleaning*



Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined on the following pages:


DISPLAYED ITEM

OPTimedia

MEDIA TYPE

DIRECT THERMAL

ITEM DESCRIPTION

Automatically configures various print settings to the selected media/ribbon combination.

Selects the method used to print labels and should be set according to the type of media being used, where:

Sets use for media that is heat reactive to produce an image.

THERMAL

TRANSFER

MEDIA INDEX TYPE

GAP

NOTCH

HOLE

BLACK MARK

CONTINUOUS

LABEL LENGTH

04.00

MAXIMUM LABEL

LENGTH

8.00

Sets use for media that requires a ribbon to produce an image.

Selects the top-of-form (TOF) sensing method used to determine the leading edge of the label, where:

TOF will be recognized by sensing the gaps in the media. (Default Setting)

TOF will be recognized by sensing the notches in the media.

TOF will be recognized by sensing the holes in the media.

TOF will be recognized by sensing the reflective (black) marks on the underside of the media

No TOF sensing will be used; instead, LABEL LENGTH (in Media Settings) is used.

Determines the length of the label (0 - 99.99 inches) when the SENSOR TYPE is set to CONTINUOUS, where:

Is the default setting.

Sets the distance (0 - 99.99 inches) that the printer will feed media to find TOF

(when the Sensor Type is set to GAP or REFLECTIVE) before a TOF Fault is declared, where:




Maximum Label Length should typically be 2.5 to 3 times the physical length of the label.

PAPER EMPTY

DISTANCE

0.25

Sets the distance (0 - 99.99 inches) the printer will attempt to feed before an

Out Of Stock Fault is declared, where:


 When using clear or translucent media, this setting should be longer than the actual label size.

LABEL WIDTH x.xx

RIBBON LOW

OPTIONS

RIBBON LOW

DIAMETER

0.50

PAUSE ON RIBBON

LOW

ENABLE

DISABLE

Sets the maximum printable width. Objects extending beyond this setting will

NOT print, where:

Default setting is dependant on printer model.

Defines the printer response when THERMAL TRANSFER mode is selected and the ribbon supply begins to diminish.

Sets the ribbon supply threshold diameter (1.00 - 2.00 inches) that will trigger a

Low Ribbon Warning prompt, where:


Allows the printer to enter a paused condition when Ribbon Low Diameter is met, where:

Pauses when a Ribbon Low Diameter condition is detected; the PAUSE Key must be pressed to proceed with the print job.

No action is required by the operator; printing can continue until a Ribbon Fault is declared. (Default Setting)


DISPLAYED ITEM

SENSOR

CALIBRATION

PERFORM

CALIBRATION

ADVANCED ENTRY

PAPER SENSOR

LEVEL

REFL PAPER

LEVEL

GAP SENSOR

LEVEL

MARK SENSOR

LEVEL

EMPTY SENSOR

LEVEL

TRAN SENSOR

GAIN

REFL SENSOR

GAIN

PRINTHEAD

CLEANING

CLEAN HEAD

SCHEDULE

CLEAN HEAD

COUNTER

RESET COUNTER

CLEAN HEAD NOW


Selects the media sensor calibration method, where:

Sets the values via internal printer calculations, as described in the STANDARD

CALIBRATION procedure.

Sets the values via manual entry (typically for hard to calibrate label stocks), as described in the ADVANCED ENTRY CALIBRATION where:

Establishes the threshold for the paper value (0 - 255), where 170 is the default setting.

Establishes the threshold for the reflective value (0 - 255), where 170 is the default setting.

Establishes the threshold for the gap value (0 - 255), where 040 is the default setting.

Establishes the threshold for the mark value (0 - 255), where 040 is the default setting.

Establishes the threshold for the empty value (0 - 255), where 000 is the default setting.

Establishes the sensitivity of the transmissive sensor (0 - 31), where 15 is the default setting.

Establishes the sensitivity of the reflective sensor (0 - 31), where 15 is the default setting.

Controls the automatic cleaning alert and function, where:

Specifies the inch (or centimeter) count at which to clean the printhead, and if exceeded three times, declare a Head Cleaning Fault. (Note that the specified count [0 - 200 inches] will be multiplied by one thousand, and that zero [the default setting] will disable the function.)

Indicates the number of inches (or centimeters) since a cleaning was last initiated.

Resets the Clean Head Counter to zero to restart the Clean Head Schedule.

Initiates the cleaning process and resets the Clean Head Counter.


Print Control

The Print Control menu contains printing throughput, offset and custom setup functions:

 Heat

 Print Speed

 Feed Speed

 Reverse Speed*

 Slew Speed*

 Row Offset

 Column Offset

 Present Distance

 TOF Precedence*

 Custom Adjustments*

 Motor Throttling*




The menu selections are defined as follows:

DISPLAYED ITEM

HEAT


Controls the burn time (0 - 30) of the printhead (and is equivalent to the Heat setting in many software labeling programs), where:

PRINT SPEED x.x in/sec

FEED SPEED x.x in/sec

REVERSE SPEED

4.0 in/sec

SLEW SPEED x.x in/sec

ROW OFFSET

00.00 in.

COLUMN OFFSET

00.00 in.

Controls the rate of label movement during printing, where:

Controls the rate of label movement between printing areas, where:

Controls the rate of label movement (2.0 - 5.0 inches per second) during backup positioning, where:


Controls the rate of label movement (2.0 - 16.0 inches per second) between printing areas when using the GPIO function, where:

Shifts the vertical start of print position (0 - 99.99 inches) on the label, where:


Shifts the HORIZONTAL, left-justified start of print position to the right (0-99.99 inches), without shifting the LABEL WIDTH termination point to the right, where:



DISPLAYED ITEM ITEM DESCRIPTION

PRESENT DISTANCE Sets the label stop position (0 - 4.00 inches) past the start of print position upon output. When subsequent label formats are received, the printer will automatically back up the label to position it at the start of print position, where:

0.00 in. Is the default setting.



When set to 0.01 in., NONE is assumed and a zero (0) positioning value will be used.

TOF PRECEDENCE Allows an override of label format data when the form length is exceeded, where:

DISABLE Prints labels formats without TOF truncating.

ENABLE

CUSTOM

ADJUSTMENTS

DARKNESS

Ends the label at the next TOF, truncating any print data that extends past this mark .

Changes the factory adjustment parameters to finely and independently compensate for slight mechanical differences sometimes evident when multiple printers share label formats. These settings are also available to make special label formatting adjustments, where:

Controls the strobe time (1 - 64) to establish the nominal HEAT setting for printhead-specific thermal characteristics, where:

CONTRAST Allows fine-tuning (1 - 64) of the gray adjustment for print quality, where:

ROW ADJUST

+0000

COLUMN ADJUST

+000 (-100 –

100 DOTS)

Shifts the vertical start of print position (in xxx dots) to fine-tune the ROW OFFSET setting, where:

If shifting Row Adjust in the negative direction, modify the PRESENT ADJUST setting (see below) by that same amount.

Shifts both the horizontal start of print position and the LABEL WIDTH termination point to the right (in xxx dots) to fine-tune the COLUMN OFFSET setting, where:

Is the setting.

PRESENT ADJUST Adjusts the label stopping position (in xxx dots) to fine-tune the PRESENT

DISTANCE setting, where:

+000 (-100 –

100 DOTS)

Is the setting.

MOTOR

THROTTLING

ENABLE

The printer will throttle the print to a single label with delay mode if printing consecutively for a specified period of time.

Enables Motor Throttling; default setting


Printer Options

The Printer Options menu contains file-handling, module, and optional equipment settings:

 Modules

 Present Sensor

 Cutter

 GPIO Port


DISPLAYED ITEM

MODULES

DIRECTORY

PRINT FILE


Controls memory handling functions, where:

Allows viewing and printing of the available space and file types (including plug-in files) present on a module. Only detected modules will be listed, and selecting ALL will display all results. (See the Programmer’s Manual for memory allocation information.)

Prints selections from stored file types :

File Extension

DBM A font sample.

Printed Result

DCM The configuration commands contained in the file.

DIM The

DLB The

DLN

DMS

DPL

DTT

PLU

PRN

TXT

The name of the language.

The database contained in the file for RFID.

A label format, if detected.

A font sample.

The names of the files contained in the plug-in directory.

Is processed as a DPL file.

Is processed as a DPL file.

Selects from a list of modules available for formatting by the printer. Choosing

FORMAT MODULE will erase existing data in the selected module

FORMAT

MODULE

DELETE FILE

COPY FILE

Selects from the list of available files for deleting; see Section 6.3, File Handling

Messages.

Selects from the list of available files for copying, prompting you for the destination module before execution.

UNPROTECT

MODULE

PRESENT SENSOR

Selects from the list of available modules to unprotect, and then prompting you regarding the outcome of the attempt.

Controls the "on-demand" dispensing of labels , where:

MODE Sets and response of the printer:

AUTO

ENABLED

Is the default setting. Automatically detects, enables the Present Sensor (or Peel and Present mechanism) and sets the label stop location; if not detected, the operation will be ignored.

Enables the Present Sensor (or Peel and Present mechanism) and sets the label stop location; if not detected, a fault will be generated.

RETRACT DELAY

(1 - 255 x 10 mS)

070

Programs a time delay for the retraction of the next label in the print process, where:

Is the range, times 10 milliseconds; and,

Seventy (times ten) is the default setting.



CUTTER Controls the Cutter operation, where:

MODE Sets and response of the printer:

AUTO

ENABLED

Is the default setting, where the presence of the cutter option is automatically sensed. If detected, the cutter is enabled; otherwise, it will be ignored.

Enables the cutter. If the cutter is not detected, a fault will be generated.

CUT BEHIND

(0 – 2)

0

GPIO PORT

GPIO DEVICE

Allows a queue of small labels to accumulate before cutting is performed to increase throughput.



(1) This mode can be used without a cutter to allow the presentation of an extra label with retraction upon the next job or feed operation.

(2) After a fault or unknown label position, the leading edge will be cut to ensure no extra material exists at the beginning of the first label; otherwise, the cutter will only cut when necessary.

Zero, one, or two are the number of labels to queue before cutting; and


Controls the optional Applicator Interface Card’s GPIO function, where:

Sets the option to work with a specific device type, where:

APPLICATOR

APPLICATOR2

BARCODE

VERIFIER

Enables parameters for related label applicator functions:

• Completion upon last SOP, de-asserts Data Ready (DRDY);

• FEED allowed at any time; and,

• DRDY upon PAUSE.

Enables parameters for alternate label applicator functions:

• Completion upon 1 msec. overlap of Data Ready (DRDY) and End of Print (EOP);

• DRDY signal end inhibits FEED; and,

• De-asserts DRDY upon PAUSE or FAULT.

Enables the GPIO Port to work with a bar code verifier.

START OF PRINT Selects the type of input signal required to initiate Start of Print (SOP), where:

LOW PULSE Triggers printing with a low pulse.

HIGH PULSE Triggers printing with a high pulse.

ACTIVE LOW Triggers printing with a low signal.

ACTIVE HIGH Triggers printing with a high signal.

END OF PRINT

LOW PULSE

Sets the type of output signal generated to indicate End of Print (EOP), where:

Outputs a low pulse upon completion.

HIGH PULSE Outputs a high pulse upon completion.

ACTIVE LOW Outputs a logic low upon completion.

ACTIVE HIGH Outputs a logic high upon completion.


RIBBON LOW Sets the type of output signal generated to indicate Ribbon Low condition where:

ACTIVE LOW Outputs a logic low upon condition.

ACTIVE HIGH Outputs a logic high upon condition..

SLEW ENABLE Selects the type of input signal required to initiate label slew, where:

STANDARD

LOW PULSE

Triggers slew with a low signal.

Triggers slew with a low pulse.

HIGH PULSE Triggers slew with a high pulse.

ACTIVE LOW Triggers slew with a low signal.

ACTIVE HIGH Triggers slew with a high signal.

Err On Pause

(App2)

Sets the output when a service required fault occurs (Applicator Interface Card

Type 2 equipped only), where:

ENABLED

DISABLED

Enables the output signal.

Disables the output signal.

System Settings

The System Settings menu contains label formatting, operation, and control functions:

 Menu Mode

 Configuration File

 Internal Module*

 Default Module*

 Scaleable Font Cache*

 Single Byte Symbols*

 Double Byte Symbols*

 Time And Date

 Media Counters*

 Print Configuration*

 Configuration Level*

 Set Factory Defaults*

 Format Attributes*

 Label Rotation

 Imaging Mode*

 Pause Mode*

 Peel Mode*

 Security*

 Units Of Measure*

 Input Mode*

 DPL Emulation*

 Column Emulation*

 Row Emulation*

 SOP Emulation*

 Back After Print*

 Font Emulation*

 Label Store*

 Menu Language

 Display Settings*

 Fault Handling*

 SCL Font Bold Factor*






DISPLAYED ITEM

CONFIGURATION

FILE

RESTORE AS

CURRENT

SAVE SETTING

AS

DELETE FILE

FACTORY

SETTING FILE

INTERNAL MODULE

1024

DEFAULT MODULE

D


Controls the creation, storage, and recall of printer configuration files, where:

Returns the printer to a previously saved configuration.

Creates a file based on the current printer configuration, as described here.

Removes a selected configuration file from memory. (An active file cannot be deleted.)

Provides a list of available configuration files used to restore the printer's configuration following a Level One Reset or when YES is selected in the SET

FACTORY DEFAULTS menu. (NONE is the default file setting.)

Sets the number of 1KB blocks (100 - 5120) allocated for the internal DRAM ‘D’ module, where:

Is the Default Setting.

Designates the memory module to be used for file storage when none are specified, where:

Is the Default Setting (DRAM module).



The available modules may vary depending upon printer model and options.

SCALEABLE FONT

CACHE

384 KBytes

SINGLE BYTE

SYMBOLS

Configures the number of 1KB blocks (128 - 512) allocated for the scaleable font engine, where:


Selects the code page used to print single byte fonts, including:

ARABIC-8

CYRILLIC

ISO 15: ITALIAN

LEGAL

ISO 60: DAN/NOR HP4000 ZAPF DINGBAT

DESKTOP MATH-8

ITC ZAPF DINGBAT/100 MACINTOSH

ITC ZAPF DINGBAT/200

ITC ZAPF DINGBAT/300

PS ITC ZAPF DINGBAT

ISO 8859/1 LATIN 1

ISO 8859/2 LATIN 2

ISO 8859/5 LATIN 5

ISO 8859/10 LATIN 6

ISO 8859/7 LT/GK E7

PS-MATH

PC-858 MULTILINGUAL

MICROSOFT PUBLISHING

PC-8 CODE PAGE 437

PC-8 D/N, CP 437N

PC-852 LATIN 2

PC-851 LATIN/GREEK

PC-862 LATIN/ARABIC

ISO 17: SPANISH

ISO 11: SWEDISH

SYMBOL

TURKISH-8

PS TEXT

UTF-8

ISO 4: UK

ISO 6: ASCII

VENTURA INTERNATIONAL

VENTURA US

VENTURA MATH

WINDOWS 3.1 LATIN 1

WINDOWS LATIN/ARABIC

ISO 8859/15 LATIN 9

ISO 8859/7 LT/GK EG

ISO 8859/8 LATIN/HBR

ISO 8859/8 LATIN/CYR

ISO 69: FRENCH

GREEK-8

PC-8 GREEK

PI FONT

PC-864 LATIN/ARABIC

PC-8 TK, CP 437T

PC-1004

PC-775 BALTIC

PTXT3000

AGFA TIDBITS

PC-850 MULTILINGUAL (Default Setting) WINDOWS 3.1 LATIN 2

WINDOWS LATIN/GREEK

WINDOWS 3.1 LATIN 5

WINDOWS

WINDOWS 3.0 LATIN 1

WINDOWS LATIN/CYRIC

ISO 21: GERMAN NON-UGL, PI FONT WINDOWS 3.0 LATIN 5

HEBREW-7 ROMAN-8

HEBREW-8 ROMAN-9



Reference the Programmer’s Manual for code page symbol set details.


DISPLAYED ITEM

DOUBLE BYTE

SYMBOLS

JIS

SHIFT JIS

EUC

UNICODE

GB

BIG 5


Selects the optional ILPC code page used to print double byte fonts, where:

Japanese Industry Standard

Shift Japanese Industry Standard

Extended UNIX Code

Unicode (including Korean). Default setting.

Government Bureau Industry Standard; Chinese (PRC)

Taiwan encoded



Reference the Programmer’s Manual for the code page symbol set details.

TIME AND DATE

MEDIA COUNTERS

ABSOLUTE

COUNTER

PRINTHEAD

COUNTER

Sets the printer's time and date.

Displays and controls various internal counters, where:

Shows the total number of inches printed and the date the counter was set (nonresettable).

Shows the total number of inches printed (not user-resettable).

RESETTABLE

COUNTER

Shows the number of inches printed since the last reset (user-resettable).

RESET COUNTER Returns the Resettable Counter to zero.

PRINT

CONFIGURATION

Produces a Configuration Label using the printer's current database information.



(1) The information varies with the model, firmware version and installed options.

(2) To capture all the data, use media that is at least 2 inches (51 mm) wide and set the Label

Width (in Media Settings) according to the width of your labels.

CONFIGURATION

LEVEL

Displays the hardware and software levels of the printer, where:

PRINTER KEY



This information is also provided on the Configuration Label.

Identifies the unique key number of the printer, in the form: vvvv-cwxx-yyyyyyzzz

, where: c

Represents the hardware/software feature level, where:

- w xx

Represents the software feature level (10 = standard DPL, and 20 =

Internal CG Times Font). Features are accepted up to this value, but

increases beyond the range will require an authorization code. yyyyyy

Is the manufacturing date code.

APPLICATION

VERSION

BOOT LOADER

UPGRADE

PRINTER CODE

UNLOCK

FEATURE

Displays the level, version number, and date of the application firmware.

Displays the version level and date of the boot loader.

Upgrades the software feature level of the printer.

Unlocks additional optional features within the printer. (An authorization code is required.)


DISPLAYED ITEM

SET FACTORY

DEFAULTS

FORMAT

ATTRIBUTES

TRANSPARENT


Returns the printer settings to the factory-programmed values (except CUSTOM

ADJUSTMENTS and calibrations); or, if selected, to the Factory Setting File, where selecting YES at the prompt causes the configuration to be restored.

Defines the manner in which overlapping text and graphics appear when printed, where:

Intersecting text, images, and bar codes will be printed, for example:

XOR

OPAQUE

Intersecting text, images, and bar codes will not be printed, for example:

(Default Setting)

Intersecting text, images, and bar codes will be printed by obliterating those formatted first, for example:

LABEL ROTATION Allows the label format to be rotated 180 degrees before printing, where:

DISABLED

IMAGING MODE

MULTIPLE LABEL

SINGLE LABEL

PAUSE MODE

ENABLED

DISABLED

PEEL MODE

Does not flip the format. (Default Setting)

Determines the process used to format labels, where:

Images multiple labels as memory permits to achieve the fastest throughput. If time-stamping labels, however, the indicated time will reflect the moment of imaging rather than the actual print time. (Default Setting)

Images the next label only after the previous label has been printed, providing the most accurate time-stamps but at a slower throughput rate.

Allows for controlled interactive printing, where:

Requires you to press the PAUSE Key to print each label.

Labels are printed without pausing. (Default Setting)

Allows the printer to wait until the Start of Print signal is received (via the optional

GPIO Port) to feed a label, where:

Inhibits the feed function until the Start of Print signal is received.

Feeds the label regardless of the Start of Print signal. (Default Setting)

ENABLED

DISABLED

SECURITY

SELECT

SECURITY

DISABLED

Allows all or part of the User Interface to be password-protected and for that password to be modified:

Allows password to be set for specific User Interface areas, where:

No password is required for menu access. (Default Setting)

SECURE MENU Sets a password requirement for User and Advanced menu entry.

MENU AND

TEST

Sets a password requirement for all menu entries.

ADVANCED

MENU

Sets a password requirement for Advanced menu entry. (After enabling this selection, make it effective by returning the Menu Mode to the User setting; see above.)

MODIFY

PASSWORD

Modifies the four-digit password required when security is enabled. For modification, the code must be reentered when prompted to confirm.

 To be activated, the password must initially be set to a value other than the default setting

(0000).



UNITS OF MEASURE Sets the measurement standard used, where:

IMPERIAL Uses inches. (Default Setting)

METRIC Uses millimeters and centimeters.

INPUT MODE

PL-Z

AUTO

DPL EMULATION

Defines the type of processing that will occur when data is received, where:

Alternative programming language processing will be used, with the exception of the following DPL specific-parameters:

DPL Emulation;

SOP Emulation; and,

Label Store.

Identifies then activates the appropriate emulation parser for the data.

STANDARD

ALLEGRO

PRODIGY PLUS

PRODIGY

Allows the printer to reproduce, for backward compatibility, label formats with the same characteristics as those produced by legacy models, where:

Standard DPL processing will be used for printing. (Default Setting)

Processes DPL data as an Allegro®, including row position calculations based on

194 dots per inch and the exceptions noted below.

Processes DPL data as a Prodigy Plus®, including column calculations based on

200 dots per inch and the exceptions noted below.

Processes DPL data as a Prodigy®, including column calculations based on 200 dots per inch and the exceptions noted below.

Exceptions:  Data Terminator processing – When printing I 2 of 5 bar codes D, J, and L, the first non-numeric character processed will terminate the bar code data field.

 Bar Size exception – When printing I 2 of 5 bar code L, if the bar size specified is greater than P (25) it is automatically decreased to 10.

 Human Readable Fonts fixed size – When printing EAN and UPC bar codes B, C, F, G, M, and N, a fixed font size is produced.

 Line and box vertical sizing anomaly – When printing rotations 2 and

4, lines and boxes are affected by the vertical multiplication factor defined in the DPL Dxx command.

 Column position defaults – Column positions greater than the printhead width are adjusted back to the printable area then printed.

 Bar codes in rotation 3 - (upside down / right to left) default sizing –

When row position in rotation 3 is less than bar code height, bar codes falling off the label's leading edge are pushed back onto the label.

 <STX>L command – When no printable fields reside in the format, it results in no label movement.

COLUMN

EMULATION

XXX Dots

Allows the column dots per inch to be adjusted (153 - 253 dots), so that numbers smaller than the printhead resolution reduce the printed output from right to left, where:



ROW EMULATION

XXX Dots

SOP EMULATION

Allows the row dots per inch to be adjusted (103 - 303), so that numbers smaller than the printhead resolution enlarge the height of the printed output and numbers larger reduce it, where:

Allows label positioning commands to function with backward compatibility when printing label formats designed for legacy models, where:

DISABLED Produces the natural start of print position. (Default Setting)

110 (PRODPLUS) Emulates the Prodigy Plus® start of print position.

220 (ALLEGRO)

250 (PRODIGY)

Emulates the Allegro® start of print position.

Emulates the Prodigy™ start of print position.

BACK AFTER PRINT Determines media movement when a cutter, present sensor, peel and present, or

GPIO is enabled, where:

MODE

DISABLED

Repositions media, where:

Movement occurs only when the next label is ready to print, minimizing edge curling. (Default Setting)

Movement occurs according to BACKUP DELAY timing after a cut, cleared sensor, or SOP to allow fastest throughput.

ENABLED

BACKUP DELAY

(1/50s)

000

FONT EMULATION

STANDARD

FONTS

CG TIMES

USER ID S50

LABEL STORE

STATE & FIELDS

FIELDS ONLY

MENU LANGUAGE

ENGLISH

Instructs the printer to retract a presented label after a specified time elapses (0 –

255, in one-fiftieth of a second increments), where:

Retraction occurs when the next label is received and processed. (Default Setting)

Allows font substitution for all internal fonts, where:

Prints using a standard (internal) font. (Default Setting)

Prints using the CG Times font.

Prints using a downloaded font.

Determines the command recall level used when retrieving stored label formats, where:

Recalls the printer state (i.e., heat, speed settings, etc.) and the label-formatting commands for the stored label. (Default Setting)

Recalls the label-formatting commands for the stored label.

Selects the menu and configuration label language. Only languages that are resident will be displayed (see Appendix C), where:

Enables English (Default Setting)

DISPLAY SETTINGS

GRAPHIC DISPLAY

MODE

STANDARD

Determines the appearance of the items in the display, where:

Determines the magnification of the displayed items, where:

Is the normal setting.

DISPLAY UNITS

STANDARD

IMPERIAL

METRIC

DISPLAY

CONTRAST

Determines the displayed type of distance information , where:

Displays the information according to the UNITS OF MEASURE setting (see above).

Displays the information in inches.

Displays the information in millimeters and centimeters.

Adjusts the displays contrast (0-100), where:


DISPLAYED ITEM

FAULT HANDLING

LEVEL

NO REPRINT

STANDARD

VOID AND

RETRY

VOID DISTANCE

(0.09 – 2.00 in.)

0.50

RETRY COUNT

(0 – 3)

1

BACKFEED ON

CLEAR

ENABLED

DISABLED

SCL FONT BOLD

FACTOR

08 (1 – 36)


Determines the intervention required and the disposition of the label in process when a fault occurs, where:

Selects the user action and the reprint status upon declaration of a fault, where:

Printing stops and a fault message is displayed. Following correction of the problem, the FEED Key must be pressed to clear the fault, but the label in process is not reprinted.

Printing stops and a fault message is displayed. Following correction of the problem, the FEED Key must be pressed to clear the fault then the label in process is reprinted. (Default Setting.)

Depending upon the RETRY COUNT (see below), one of the following occurs:

If the count has not been exceeded, VOID is printed (see VOID DISTANCE) on the failed label and reprinting automatically occurs;

If the count has been exceeded, printing stops and a fault message is displayed.

Following correction of the problem, the FEED Key must be pressed to clear the fault before the label in process is reprinted; or,

If the CANCEL Key is pressed, reprinting is optional: to reprint press NO; or, to cancel the reprint press YES (and press YES again to cancel the batch.)



(1) With no Linear Scanner attached, the printer will perform in the STANDARD setting, except that VOID will be printed on the faulted label.

(2) VOID will not be printed if insufficient text space exists (see

VOID DISTANCE, below), or if the fault occurred after printing.

(3) The text can be customized, see the Programmer’s Manual for details.

Sets the distance to backup and then print VOID on a faulted label, where:

Is the distance, measured from the trailing edge of the label, which indirectly establishes the font size of the text. (The default setting is 0.5 inches.)

Sets the number of reprint attempts, where:

Is the last label in the count to be voided before the printer will stop and display a fault message. (The default setting is one.)

 Retry counts greater than 1 are only valid for printers equipped with the Linear Scanner or RFID option.

Determines the printer's action after a fault is cleared, where:

Backup label positioning will occur after the fault is cleared.

No backup label positioning will occur after fault clearing; the printer will assume that the current position is correct. (This is the default setting.)

 If reloading media, the label must be placed its presented position.

Sets a scalable font boldfacing amount, where:

Is the setting, based on an incrementing scale, where eight (08) is nominal.


Communications

The Communications menu contains interface and host control functions:

 Serial Port A*

 Parallel Port A*

 USB Port*

 Network Interface*

 Host Settings*





DISPLAYED ITEM

SERIAL PORT A

BAUD RATE

(1200 –

115000 BPS)

9600 BPS

PROTOCOL

BOTH


Controls the RS-232 communications settings for Serial Port A, where:

Sets the serial communication rate, where:

Is the range, in Bits Per Second; and, is the Default Setting.

Sets the data flow control (handshaking) method, where:

XON/XOFF and CTS/DTR are used. (Default Setting)

HARDWARE

NONE

PARITY

NONE

ODD

EVEN

CTS/DTR is used.

Flow control is not used.

Sets word parity, where:

Parity is not used. (Default Setting)

Odd parity is used.

Even parity is used.

DATA BITS

(7 - 8)

8

STOP BITS

(1 - 2)

1

PARALLEL PORT A

PORT

DIRECTION

UNI-

DIRECTIONAL

BI-

DIRECTIONAL

Sets word length, where:

A seven or eight bit word is selectable; and, is the Default Setting.

Sets the number of stop bits, where:

One stop or two stop bits are selectable; and, is the Default Setting.

Controls the communication setting for the parallel port, where:

Determines if data is returned from the printer, where:

No data is returned; communication is one-way.

Data is returned in compliance with IEEE 1284 back-channel operation. (Default

Setting)

USB PORT



An IEEE 1284 bidirectional cable is required.

Controls the communication setting for the USB port

USB DEVICE CLASS Defines the USB port type

PRINTER

CDC

Composite

NETWORK

INTERFACE

QUICK SETUP

WIRED DHCP

SET FACTORY

DEFAULTS

Sets the printer for use as a typical Windows printer

Sets the printer for use with handled PC’s and similar devices

Combines both Printer and CDC classes. (Defautl Setting)

Controls the communications settings for the network interface, where:

Controls the communications settings for the network interface, where:

Configures the card for wired connection.

Resets NIC Adapter parameters to the factory defaults values.


DISPLAYED ITEM

GENERIC

SETTINGS

ACTIVE

INTERFACE


Controls global communication settings shared by wired and wireless LAN

Selects the network interface currently in use by the printer, where:

WIRED

ETHERNET

WIRELESS

ETHERNET

Selects the Wired Ethernet interface

Selects the Wireless Ethernet interface

SNMP ENABLE Sets SNMP

YES

TELNET

ENABLE

Enable/Disable Telnet protocol

YES

FTP SERVER

ENABLE

Enable/Disable FTP protocol

YES

HTTP SERVER

ENABLE

Enable/Disable FTP protocol

NO

LPD PRINT

ENABLE

NO

TCP PRINT

ENABLE

NO

NETCENTER

ENABLE

YES

GRATUITOUS

ARP

Sets time interval for ARP transmission packets, where:

(0-100 minutes); Default is 0

NETWORK

REPORT

Prints or displays a report which lists the printer’s network settings.


DISPLAYED ITEM

WIRED

ETHERNET

IP

DISCOVERY

USE STATIC

ADDRESSES


Controls the communications settings for the wired Ethernet network interface

Sets the address discovery method, where:

The stored static IP, Subnet Mask, and / or Gateway Address will be used.

USE DHCP

USE BOOTP

IP ADDRESS

SUBNET

MASK

DEFAULT

GATEWAY

DUPLEX

CAPABILITY

PRIMARY

WINS SERVER

SECONDARY

WINS SERVER

PRIMARY DNS

SERVER

SECONDARY

DNS SERVER

SNMP TRAP

DESTINATION

ADDRESS

SNMP SERVER

ADDRESS

NETBIOS

ENABLE

YES

The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup. Manual modifications to IP Address, Subnet

Mask, or Gateway Address are not allowed; and, if no server is found, the specified static value will be used. (Default Setting)

 A server assigned IP address takes precedence over any static IP address stored in the interface.

The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup. Manual modifications to IP Address, Subnet



Specifies the static IP Address of the interface in the standard octet format.

Specifies the static Subnet assigned to the interface, for example:255.255.255.000.

Specifies the Gateway Address the interface will use, for example:192.168.10.1

Specifies the transmission and speed of the wired Ethernet connection:

•

Auto-Negotiate (default);

•

100 BaseT Full Duplex;

•

100 BaseT Half Duplex;

•

10 BaseT Full Duplex; or,

•

10 BaseT Half Duplex

The IP address of the primary WINS Server.

The IP address of the secondary WINS Server.

The IP address of the primary DNS Server.

The IP address of the secondary DNS Server.

Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver. When zeroed, no traps are sent.

Is the server address in standard octet format for SNMP services.

Enables or disables the NET BIOS SERVICES


DISPLAYED ITEM

TCP PRINT

PORT

INACTIVITY

TIME

LPD PRINT

PORT

WIRELESS

ETHERNET

IP

DISCOVERY

USE STATIC

ADDRESSES


Selects the Port to use for all TCP network communications; Default is 9100

Set the amount of time (in seconds) in which the current port will remain open when no activity is present.

Selects the Port to use for all LPD network communications; Default is 515

Controls the communications settings for the wireless Ethernet network interface, where:

Sets the address discovery method, where:

The stored static IP, Subnet Mask, and / or Gateway Address will be used.

USE DHCP

USE BOOTP

IP ADDRESS

SUBNET

MASK

DEFAULT

GATEWAY

HOST SETTINGS

HOST TIMEOUT

10

The card broadcasts over the network using DHCP protocol to receive addresses from the responsible server at startup. Manual modifications to IP Address, Subnet



The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup. Manual modifications to IP Address, Subnet



Specifies the static IP Address of the interface in the standard octet format.

Specifies the static Subnet assigned to the interface, for example:255.255.255.000.

Specifies the Gateway Address the interface will use, for example:192.168.10.1

Controls the communications with a host device, where:



The "ignore host" settings for ESC SEQUENCES, HEAT, SPEED,

TOF SENSING, SYMBOL SET, CNTRL-CODES, STX-V SW

SETTINGS, and MAX LENGTH will be unaffected when PL-Z Mode is selected (see Input Mode for details).

Sets the number of seconds (1 - 60) that an established communications port must be idle before data can be received through an alternate port, where:

 If the time-out period is exceeded before all data is received, the data will be ignored.




CONTROL

CODES

STANDARD

CODES

ALTERNATE

CODES

ALTERNATE

CODES 2

CUSTOM

CODES

FEEDBACK

CHARACTERS

ENABLED

DISABLED

Allows changes to the prefix of the software commands interpreted by the printer, where:

Use these characters: Hex 01 = SOH command; Hex 02 = STX command; countby = ^; Hex 1B = ESC; Hex 0x0D = Carriage Return. (Default Setting)

Use these characters: Hex 5E = SOH command; Hex 7E = STX command; countby = @; Hex 1B = ESC; Hex 0x0D = Carriage Return.

Use these characters: Hex 5E = SOH command; Hex 7E = STX command; countby = @; Hex 1B = ESC; Hex 0x7C = Carriage Return.

Each DPL command (SOH, STX, CR, and count-by) may be selected by entering the desired Hex code.

Allows the printer to return a Hex 1E (RS) after each label successfully prints, and a Hex 1F (US) after each label batch successfully prints, where:

Sends feedback characters to the host.

Does not send feedback characters to the host. (Default Setting)

ESC SEQUENCES Allows data containing invalid ESC control code sequences to be processed, where:

ENABLED

DISABLED

Processes commands normally. (Default Setting)

Ignores ESC sequences are during processing (since some systems send a

“banner” to the printer). Bitmapped font downloads are disabled in this mode.

HEAT COMMAND

ENABLED

DISABLED

Determines the way the DPL Heat command is handled, where:


Ignores DPL Heat commands; instead, the heat value is controlled via the menu setting.

SPEED

COMMANDS

ENABLED

DISABLED

TOF SENSING

COMMANDS

ENABLED

DISABLED

SYMBOL SET

COMMAND

ENABLED

DISABLED

CNTRL-CODES

(DATA)

ENABLED

DISABLED

STX-V SW

SETTINGS

ENABLED

DISABLED

Determines the way DPL Print, Feed, Slew, and Reverse commands are handled, where:


Ignores DPL speed commands; instead, the speeds are controlled via the menu setting.

Determines the way in which DPL Gap, Continuous, and Reflective commands are handled, where:


Ignores DPL TOF commands; instead, TOF is controlled via the menu setting.

Determines the way in which DPL Single and Double Symbol Set commands are handled, where:


Ignores DPL Symbol Set commands; instead, the Symbol Set selection is controlled via the menu setting.

Determines the way in which DPL SOH, STX, CR, ESC, and ^ codes are handled, where:


Ignores DPL Control Codes; instead, the control code functions are established via the menu setting.

Determines the way in which the DPL <STX>V command is handled, where:


Ignores the option-enable command; instead, the option selections are controlled via menu settings.

Determines the way in which the DPL <STX>M command is handled, where: MAX LENGTH

COMMAND

ENABLED

DISABLED

PROCESS SOH

(DATA)


Ignores the maximum label length command; instead, Maximum Label Length is controlled via the menu setting.

Determines the way the printer responds to an Immediate Command (e.g., Get

Status, Module Storage, etc.), where:

DISABLED Processes commands normally. (Default Setting)


Diagnostics

The Diagnostics menu contains testing functions and printhead reporting selections:

 Hex Dump Mode*

 Options Testing*

 Print Test Rate (min)*

 Sensor Readings*

 Ribbon Sensor Limits*

 iPH Report*

 Flash Module Report*





DISPLAYED ITEM

HEX DUMP MODE

ENABLE

DISABLE

FILE CAPTURE

OPTIONS TESTING

TEST PRESENT

SENSOR

TEST CUTTER

PERFORM

TEST

001 TIMES

TEST GPIO

MONITOR

GPIO INPUT


Determines how the printer handles the data received from a host, where:

The printer outputs the raw ASCII data it receives without interpretation; no processing occurs.

Processes data normally. (Default Setting)

Saves the incoming data to Module H (USB thumbdrive) if present; otherwise, the file is stored on Module G. The file name, in the form [dmx_xxx_yyy.dpl], where the count is automatically incremented for every capture and a unique printer time stamp (xxx), is assigned.

Performs printer option diagnostics or monitors and outputs test results, where:

Performs a functional test of the Present Sensor by indicating LABEL PRESENTED

(when a label blocks the sensor) and LABEL NOT PRESENTED (when no label blocks the sensor). (Note that this test can also be used to check the sensor function of the Peel & Present option.)

Performs a functional test of the Cutter, where:

Cycles the cutter blade a selected number of times (0 - 999), with PASS / FAIL results given for each cycling attempt.

TEST GPIO

OUTPUT

PRINT SIGNAL

INFO

PRINT TEST RATE

(MIN)

000

Performs a functional test of the GPIO port, where:

Displays input signal logic values for Start of Print (SOP).



If unconnected, a zero or one may be displayed.

Displays output signal logic values for End of Print (EP) and Service Required (SR).

 To change an output signal state, cursor over the displayed state to select and then toggle it using the UP or Down Arrow Buttons.

Prints a reference label containing GPIO signal names, pin assignments, programmed settings, and current signal states.

Sets a label-to-label delay interval (0 - 120 minutes) when Test label batch printing, where:



DISPLAYED ITEM

SENSOR READINGS

RIBBON SENSOR

LIMITS iPH REPORT

PRINT


Displays the values (0 – 255) from the printer sensors, where:

103 091 009 171

PS HD RANK

003 255 050

THR = Printhead thermistor sensor;

TRAN = Gap media sensor (REFL when set to reflective);

RIBM = Ribbon sensor;

24V = 24 volt power supply sensor;

PS = Present sensor;

HD = Printhead position sensor; and,

RANK = Printhead ranking resistor.

Displays the values from the ribbon sensor readings (see example below) for printers equipped with the thermal transfer option, where:

RIBBON ADC LOW

111

RIBBON ADC HIGH

249

Displays the IntelliSEAQ™ printhead report data, where:

Prints a reference label: iPH REPORT

TUE 12:44PM 23MAY2006

4212-HE25-060224-090

PRINTHEAD SERIAL #: 5x-00289

PRINTHEAD MODEL # 163

PRINTER SERIAL # 60430014

PRINTHEAD INCHES 11175

INSTALLATION DATE - INITIAL 02/02/2006

INSTALLATION DATE - LAST 28/ 02/2006

PRINTHEAD CLEANING

CLEAN PROCEDURES: 0

CLEAN COUNTER RESET 0

NUMBER OF INCHES - INITIAL 0

Displays the module report data, where: FLASH MODULE

REPORT

PRINT Prints a reference label:

FLASH MODULE REPORT

SUN 12:44PM 23MAY2011

Module G Mount Fail: 0

Module G Reformatted: 0



5 M

A a i i d i j n j u

5 .

.

.

1 C l l l e a n i i i n g I n t t e r r v a l l l s t e s t n a m n e c n e t s a n d

This section details the cleaning, adjusting, and troubleshooting tips for the printer. The following table outlines the recommended maintenance schedule for the various printer parts.

Area

Printhead

Method

Turn off the printer before cleaning the printhead. Use solvent* on a cotton swab to clean the printhead from end to end.

Interval

After every roll of media.

Platen Roller Turn the power off. Rotate the platen roller and clean it thoroughly with solvent* and a cotton swab.


Peel-Off Roller Rotate the peel-off roller and clean it thoroughly with solvent* and a cotton swab.


Media Path

Peel/Tear Bar

Media Sensor

Exterior

Interior

Solvent*

Air blow

Mild detergent or desktop cleaner.

Brush or vacuum cleaner

* It is recommended that a solvent containing isopropyl alcohol be used.


Monthly

As needed

As needed.

 Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this substance.

Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of cleaning products including pens, cards, films and swabs. Visit our website at http://www.datamax-oneil.com to learn more.

Certified Datamax-O’Neil – The worry free choice for optimal printer performance

Chapter 5 – Maintenance and Adjustments 59

5 .

.

.

2 C l l l e a n i i i n g t t h e P r r i i i n t t h e a d

If print quality declines (symptoms include non-compliant bar codes, print dropouts, and streaks; see sample label below), the typical cause is debris build-up on the printhead. Furthermore, when the build-up is not removed it may lead to element failure, greatly reducing the service life of the printhead.

Faulty Print Quality Label:

Streaks indicate a dirty or faulty printhead.

To clean the printhead:

1. Turn ‘Off’ and unplug the printer.

2. Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow the

printhead to cool before proceeding.

3. Move media and ribbon away from the printhead as necessary.

4. Using a Cotton Swab moistened, not soaked, with isopropyl alcohol gently wipe away any build-up on the printhead surface, paying close attention to the Burn Line. Allow the printhead to dry.

5. Replace the ribbon and media. Lower the Printhead Assembly back to the locked position.

6. Close the cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.

 Printhead Latch


 Cotton Swab


Automated Printhead Cleaning

1. Remove media and ribbon.

2. Place a Datamax-O’Neil Cleaning Card, part number 70-2013-01 under the printhead. Lower and lock the printhead. Ensure that the Media Width Adjustment is not engaged.

3. Press and hold the TEST Key for approximately four seconds.

The printer will begin the cleaning routine.

4. In cases of heavy build-up, or if high heat values are typically used for printing, flip the card over and repeat Step 3.

5. Reinstall your ribbon and media (if necessary, readjust the Media Width Adjustment, see

Section 5.3). Lower and lock the printhead. Close the cover.


5 .

.

.

3 M e d i i i a W i i i d t t h A d j j j u s t t m e n t

Whenever using narrow media (sizes that are less than the width of the printhead), adjust the

Leveling Cam for even pressure distribution. Adjust the Printhead Leveling Cam as follows:

1. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels.

2. While observing the printed output, rotate the Leveling Cam counter-clockwise until the image fades across the label, as shown in Example 1 (below).

3. While observing the printed output, rotate the Leveling Cam clockwise until the image is complete, with even contrast, as shown in Example 2 (below).

 Thumbscrew

Example 1 – Over adjustment:

Too much adjustment produces an image that fades across the label. To correct this, move the Thumbscrew

to the right.

Example 2 – Correct adjustment:

The proper adjustment produces a complete image with even print contrast across the

label (see note below).

 Under-adjustment can also cause problems including ribbon wrinkling, label tracking, and platen roller and printhead wear. When changing to a different width of label, always perform this adjustment.


5 .

.

.

4 P r r i i i n t t h e a d P r r e s s u r r e A d j j j u s t t m e n t t

Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the use of other print quality controls.

A. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels.

B. While observing the printed output, turn each Pressure Adjustment Screw (use a small coin or screwdriver) by the same amount until the image is complete, with even contrast:

 Counterclockwise (+) to increase applied pressure, or;

 Clockwise (-) to decrease applied pressure.



Ensure that each arrow points in the same direction.

 Pressure Adjustment Cams


5 .

.

.

5 P r r i i i n t t h e a d R e p l l l a c e m e n t

To replace a damaged printhead, follow the procedure below.

 Printheads are fragile; use extreme care when handling and never use a sharp object on the surface. If you have questions, contact a qualified technician or Datamax-O’Neil

Support before proceeding.

Technical

1. Touch a bare metal part of the printer’s frame to discharge any static electricity that may be present on your body.

2. Turn ‘Off’ and unplug the printer. Open the cover; if ribbon is installed, remove it.

3. With the printhead locked in the down position, loosen the Printhead Mounting Screw (it will remain in the assembly).

4. Unlatch the Printhead Assembly. While holding the Printhead, raise the assembly. Disconnect the two cables and then remove the old Printhead.

5. While carefully holding the new Printhead, connect both cables.

6. Position the Printhead onto the Locating Pins in the Printhead Assembly and secure in place with the Printhead Mounting Screw (do not over-tighten).

7. Clean the Printhead (see Section 5.2).

8. Reload ribbon (if removed), lower the printhead assembly, and rotate the printhead latch back, into the locked position.

 Printhead Mounting Screw


5 .

.

.

6 R e s e t t t t i i i n g t t h e P r r i i i n t t e r r

Soft Reset - To reset the printer and clear any temporary host settings:

1. With the printer ‘On’, press and hold the PAUSE and CANCEL buttons for approximately four seconds.

5 .

.

.

7 U p g r r a d i i i n g F i i i r r m w a r e

When program updates and/or new features are added, they can be downloaded to the printer as follows:

1) Identify the new version for your model of printer from the Datamax-O’Neil Web site at www.datamax-oneil.com and download it onto your computer’s hard drive.

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section

3.3 for more information on NETira CT).



It is recommended that the configuration be saved before downloading firmware, and restored when finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open” when restoring the configuration.

3) Go to the Tools>Upgrade>Firmware.

Select the binary file (BIN file).

4) Click the ‘Send’ button to start the firmware update.

 Be sure only that only one communication cable is connected to the printer before attempting the firmware upgrade. Do not attempt to send any other data or perform operations via the front panel when the firmware is downloading.


Loading Boot 1 and Boot 2 and Firmware

1) Connect the printer to your PC using a serial cable

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section

3.3 for more information on NETira CT).

 It is recommended that the configuration be saved before downloading firmware, and restored when finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open” when restoring the configuration.

3) Go to the Tools>Upgrade>Firmware. Select the binary files (BIN files) for each of the Boot files.

4) Check the “Select and Download Boot 1 file:”, “Select and Download Boot 2 file:” and “Erase

System and/or User Area” boxes and click send to initiate the download.



Be sure only that only one communication cable is connected to the printer before attempting the firmware upgrade. Do not attempt to send any other data or perform operations via the front panel when the firmware is downloading.



Always Check “Erase System and/or User Area” box unless otherwise instructed.

5) Once the Boot Loader files have been loaded, the firmware version can now be updated using the procedure outlined in section 5.7.


6

T T r o u b l l l e s h o o t i i i n g

6 .

.

.

1 P r r o b l l l e m R e s o l l l u t i i i o n

Should a problem arise, the information in this section will help you resolve it. The following table lists problems that may not necessarily generate an error condition. Items denoted with an asterisk (*) are only for display-equipped printers.

If experiencing this problem… Try this solution…

Can not communicate through the parallel port:

Can not load media through the optional cutter:

* The LCD is blank, but the Ready

Indicator is ‘On’:

Observe the Ready Indicator as the format is sent to the printer. If it does not flash, check the parallel cable type.

Also, check the protocol and port settings between the printer and host.

WARNING!

Use extreme care. Turn ‘Off’ and unplug the printer before proceeding.

Ensure that the cutter is properly installed. Plug in and turn

‘On’ the printer. You should hear the cutter blade rotate and position itself properly. However, if the problem continues call for service.

The display contrast may set too low. Press and hold the

MENU Key for 3 seconds then use the up and down arrow keys until the display reappears.

Erratic feeding: The printer may require Calibration; see Section 3.4.

Erratic printing (instead of the label format, strange characters are printed):

The printer may be in Hex Dump Mode; see Section 6.2.

If using the serial port for communicating, check both the host and printer port settings; the printer may be set to eight data bits while the host is set to 7 (or vice versa).

Intellifont will not print:

Light print on the right side (facing the printer) of the label:

Intellifont format is Little/Big Endian specific. The printer uses Big Endian. Refer to your font supplier for information.

The Media Width Adjustment may be incorrectly adjusted; see Section 5.3.

The Printhead or Platen Roller may be dirty or worn; clean or call for service.

Chapter 6 – Troubleshooting 67

If experiencing this problem…

Missing information in the printed label:

Missing print on left or right side of the label:

No power (all indicator lights are

‘Off”):

Try this solution…

Check the label format for character placement outside the dimensions of the label; all row/column values must allow enough space for the height/length of the characters and bar codes to be printed within the format size.

The available memory may have been exceeded by the memory requirement of the label format. Try reducing the memory allocated to either the internal module or scaleable font caches, see Section 4.5.)

If using serial communications, ensure that the interface cable meets the requirements found in Section 2.1.2.

Information may be formatted outside the label dimensions.

Check your software program label size. For displayequipped printers also check the values in the menu for Print

Control / Column Offset and Print Control / Custom

Adjustments / Column Offset; see Section 4.5.

Verify that the AC power cord connection has been made at both the outlet and the printer; also, ensure the power switch is ‘On’.

Verify that the AC outlet is functioning, or try moving the printer to another AC circuit.

The AC cord may be damaged; replace it.

The line fuse may be blown; call for service.



Nothing is printing (labels advance normally, but no image is printed):

Nothing happens when trying to print using a software program:


Examine the used ribbon for an image:

If there is an image on the used ribbon:

 Verify that the ribbon was properly loaded per Section 2.4.

 If properly loaded, the wrong coating configuration was used. (To verify the inked side, press the adhesive backing of a label against the ribbon surface. Ink will only lift from the coated side of the ribbon.) Clean the printhead (see

Section 5.2); then replace the ribbon with the correct type for the printer, Section 2.4.

If there is no image on the used ribbon:

Print any Internal Test Label, see Section 4.4.) If an image is printed, then check the protocol and port settings for both the printer and host. These settings must match.

The heat setting may be too low. Make an adjustment in the software program or through the menu.

The media/ribbon combination may be incorrect. Contact a

Media Representative.

The printhead or printhead cable(s) may be loose; power

‘Off’ the printer then reconnect.

Ensure that the printer is at READY.

Observe the Front Panel, if the READY light does not flash as you send the format check the protocol and port settings between the printer and host.

Ensure the interface cable meets the requirements found in Section 2.1.2.



Poor print quality:

Skips labels when printing:


The printhead may need cleaning; see Section 5.2.

Adjust the Heat and Print Speed settings through the Front

Panel or by host commands, see Section 4.5.)

The media/ribbon combination may not be compatible; contact a Media Representative.

The Media Width Adjustment may be incorrectly adjusted; see Section 5.3.

The Platen Roller may be dirty or worn; clean or call for service.

Media Calibration may be needed; see Section 3.4.

The Media Sensor may be out of position; readjust the position; see Section 2.3.

The format may be within 1/8 inch of the label’s trailing edge. Try reducing or moving the format slightly.

Unable to print rotated text:

The characters may be formatted outside the label dimensions. Ensure the row/column values provide enough room for the height of the characters or bar code to be printed. See the Programmer’s Manual for details.


6 .

.

.

2 H e x D u m p M o d e

The Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL syntax errors, allowing a comparison of input strings (sent by host) to output data (received by printer). To decode this information, the Programmer’s Manual is an essential reference. This output can be used for debugging the label format. In addition, by repeatedly sending a format, this mode can uncover handshaking problems (if they exist). Handshaking problems are identified by sections of missing data in the character string.

To print the Hex Dump Label:

To begin, go to the Diagnostics menu and enable Hex Dump Mode; see Section 4.5. Exit the menu and save the changes. Now, ‘HEX DUMP MODE’ will be indicated by the display and all data sent to the printer will now be output in hexadecimal code, along with the printable ASCII equivalents, as shown below. To exit Hex Dump Mode, re-enter the Diagnostics Menu and disable the Hex Dump

Mode, exit the menu, then save the changes.

The figure below is a sample Hex Dump Label. After sending a label format to the printer, the hex code output will be immediate. As a final note, many software programs use bit mapping to construct the label, making diagnosis difficult. Contact Datamax-O’Neil Technical Support with any questions.



A

S p e c i i i f f i i i c a t i i i o n s

Mechanical

Width 12.62

Depth

Height

Weight

Operating Temperature

Humidity

18.60 inches (472.5 mm)

12.70 inches (322.6 mm)

45 pounds (20.5 kg)

32 F to 100 F (0 C to 38 C)

10% 95% non-condensing

AC Input Voltage 90 – 132 or 180 – 264 VAC @ 47–63 Hz, auto-ranging.

Printing

Print Method

Print Speed

Resolution

Tear Bar

DRAM Memory

FLASH Memory

Direct Thermal; Thermal Transfer (optional)

2 – 12 IPS (51 – 305 MMPS): I-4212e

2 – 10 IPS (51 – 254 MMPS): I-4310e

2 – 6 IPS (51 – 152 MMPS): I-4606

203 dpi (8 dots/mm): I-4212e

300 dpi (11.8 dots/mm):I-4310e

600 DPI (23.6 dots/mm): I-4606e

Tear Down

32MB

64MB

Appendix A – Specifications 73

Media/Ribbon

Media Types

Max. Media Width

Min. Media Width

Max. Print Width

Print Length Range

Media Thickness Range

Media Supply Roll Capacity

Ribbon Width Range

Ribbon Roll Capacity

Ribbon Core:

Communications

Interface

Baud Speed

Handshaking

Parity

Stop Bits

Data Bits

Roll-Fed, Die-Cut, Continuous, Fan-Fold

4.65" (118 mm)

1.0" (25 mm)

4.10” (104.0 mm): I-4212e

4.16” (105.7 mm): I-4310e & I-4606e

.25 - 99" (6 - 2475 mm); with Cutter min. 1.25” (31.8mm); with peel and Present min. 1.50” (38mm)

.0025 - .01" (.064 mm - .254 mm)

8" (203 mm) O.D. on a 3.0" (76.2 mm) or 1.5” (38mm) core

1.0 - 4.5" (25 - 114 mm)

Matched to media: approx. 1968’ (600 m) long

1.010” .006” (25.6 mm .2 mm) inner diameter.

USB, RS-232 (DB-9), and IEEE 1284 Compliant Centronics Parallel

600 to 38,400 bits per second (BPS)

Xon/Xoff, CTS, DTR

Even, Odd, or None

1 or 2

7 or 8

Embedded Fonts and Barcodes

The printer is equipped with the most popular industry fonts and bar codes; see the Programmer’s

Manual for full listings and detailed information.

 9 Bit Map Fonts; rotated 0, 90, 180, 270 degrees.

 10 smooth bitmap fonts 6pt – 48pt

AGFA Scalable Font Engine featuring CG Triumvirate™ regular and bold-condensed scalable fonts with dynamic font attributes.


Approved Media

To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of

Datamax-O’Neil brand media and ribbons. These supplies are specially formulated for use in our printers; use of non-Datamax-O’Neil supplies may affect the print quality, performance, and life of the printer or its components.

For a current list of approved media and ribbons for use in direct thermal and thermal transfer applications, please contact a Media Representative at (407) 523-5650.

Side View Top View

G

F

I

H

E

J

D

K

Designator

B

C

A

C

B

Media Dimensional Requirements

Description

Liner width

Gap (or notch) between labels [3]

Minimum [1]

1.00

1.00

Maximum [1]

4.65

4.65

.0025

.20

.20

.010

.500

2.25 G

H

Media edge to sensor aperture distance

Reflective (black) mark width [2]

I

J

Distance between reflective marks [3]

Reflective mark length [3]

K Label repeat distance [3]

[1] Units of measure are given in inches and referenced by the direction of label feed.

[2] The reflective (black) mark must be carbon based, placed on the backside of the stock, and the reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

[3] The maximum allowable length of the combined label and gap (or mark) measurement cannot exceed 99.99 inches.



B W i i i

W r i i i e r l l l e

B .

.

.

1 N e t t w o r r k C a r r d S e t t u p e d s s

L a

A n

N d

S e t u p

Whether a wired or wireless connection is intended, it is recommend to establish a wired connection to the printer first. This will allow access to the printers internal web pages to configure the settings necessary for a typical wireless connection. If a wired connection is not or can not be achieved all connection parameters can also be set using the NETira CT configuration utility, see section 3.3.

The printer makes IP requests at power-up, so before making a network connection to the printer consider how your IP addressing needs to be assigned. The IP addressing of the printer can be configured in one of two ways: Using a static IP Address or Using IP Discovery (DHCP, BootP, or

RARP). At factory default settings IP DISCOVERY is ENABLED (DHCP).

1. With Printer Off, connect the network cable then turn on Printer.

2. The printer will now search for a DHCP server. Once the printer has obtained an IP address the icon will be displayed signifying that an IP address has been obtained. Allow up to 90 seconds for the printer to retrieve an IP address.

3. At this point it is recommended to print a Network Report.

This Network Report is generated by the printer and lists important default information such as the IP and MAC

Addresses as well as SSID for wireless equipped cards. To print the ‘Network Report’: Press the PAUSE, FEED,

CANCEL buttons at the same time.

4. Verify the printer has obtained a valid IP address for your network. If a valid IP address was not obtained or you wish to use a different static address this can be set via the printer’s front panel. The information on this label will vary depending on your configuration and firmware version.

Enter the printer’s menu and navigate to the Communications/Network Interface/Wired

Ethernet menu branch.

 Set the “IP Discovery” menu item to “Use Static Addresses”.

 Set the “IP Address” menu item to desired value, continue the same procedure with

“Subnet Mask” and “Default Gateway” menu items if necessary. Exit the printers menu.

Cycle power to the printer, upon start-up the printer will connect to the network using the new parameters you provided.

Once the previous steps have been successfully completed you may now use the IP Address to:

 If your printer is equipped with wireless capabilities, browse to the printer’s internal web pages for wireless/advanced configuration. See section B.2, Wireless Setup.

-or-

 Install a printer driver, and start printing from your Windows applications. See section B.3,

Installing the Printer Driver.

Appendix B – Wireless and Wired LAN Setup 77

B .

.

.

2 W i i i r r e l l l e s s S e t t u p

1. Open your web browser. Type in the IP Address assigned to the printer. The printers default IP address is: 192.168.10.26.



If a different IP Address has been assigned to the printer, make sure to enter the correct IP address.

The following page will appear:

The printer’s internal web pages are divided into 10 pages that are accessible via the navigation bar on the left-hand side.

Most of the items on these pages mimic the printer's internal menu. For more information on the function of these settings see the corresponding function in Chapter 4.



You must provide a password to change any settings, the default password is “sysadm”.

 If any address parameters were changed such as IP address, subnet or gateway, the printer might not be viewable from the current host if they are no longer on the same subnet.


B.2.1 Wireless Setup – Infrastructure

After a successful setup is made via a wired connection, the Wireless connection (if equipped) can now be configured in infrastructure mode using a static or DHCP issued IP address.

1. Open your web browser. Type in the IP

Address of the printer. The Default IP is:

192.168.10.26.

 If a different IP Address has been assigned to the printer, make sure to enter the correct IP address.

A page similar to the right will appear:

2. Click on the “Wireless Ethernet Settings” menu item on the left side of the screen. Locate and set the following items:

 In the “Acquire Address Method” section, select the “Use DHCP” radio button.

For static IP setup:

 In the “Acquire Address Method” section, select the “Use Static Addresses” radio button.

 In the “Static IP Addresses” section, enter valid static IP addresses for Printer IP

Address, Printer Subnet Mask, and Printer Gateway.

3. Scroll down the page to “Network Type”, select “infrastructure” from the drop down box.

4. In the SSID field type the name of the SSID of your access point.

5. Under the “WIFI Security and Authentication”, set any security/authentication settings necessary for your network.

6. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click

Apply.

7. Click on the “General Network Settings” menu item on the left side of the screen. Locate and set the following items:

8. In the “Network Interface”, select the “Wireless Ethernet” radio button


Apply.

10. Click on the “Restore Defaults/Restart” menu item on the left side of the screen. Be sure that

Restart Printer is displayed in the “Action to Execute:” drop down box. Enter the password at the top of the page (default is “sysadm”) and click Execute to restart the printer.


Once the printer has restarted the

icon will be displayed signifying that an IP address has been obtained. Allow up to 90 seconds for the printer to retrieve an IP address.

At this point it is recommended to print a Network Report. This

Network Report is generated by the printer and lists important default information such as the IP and MAC Addresses as well as SSID for wireless connections. To print the ‘Network

Report’: Press the PAUSE, FEED, CANCEL buttons at the same time.

Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver, and start printing from your Windows applications. See section

B.3, Installing the Printer Driver.

The information on this label will vary depending on your configuration and firmware version.

B.2.1 Wireless Setup – Ad-Hoc

After a successful setup is made via a wired connection, the Wireless connection (if equipped) can now be configured in ad-hoc mode using a static IP address. To configure the wireless card in Adhoc mode, you must configure your host computer to match the IP settings of the printer. Refer to your operating system’s or your wireless network card documentation for information on how to configure your computer.

1. Open your web browser. Type in the IP

Address of the printer. The Default IP is:

192.168.10.26.

 If a different IP Address has been assigned to the printer, make sure to enter the correct IP address.

A page similar to the right will appear:

2. Click on the “Wireless Ethernet Settings” menu item on the left side of the screen. Locate and set the following items:

 In the “Acquire Address Method” section, select the “Use Static Addresses” radio button.

 In the “Static IP Addresses” section, enter valid static IP addresses for Printer IP

Address, Printer Subnet Mask, and Printer Gateway.

3. Scroll down the page to “Network Type”, select “Ad-hoc” from the drop down box.


4. In the SSID field type the name of the SSID you wish to assign to the printer.

5. Under the “WIFI Security and Authentication”, set any security/authentication settings necessary for your network.


Apply.

7. Click on the “General Network Settings” menu item on the left side of the screen. Locate and set the following items:

8. In the “Network Interface”, select the “Wireless Ethernet” radio button


Apply.

10. Click on the “Restore Defaults/Restart” menu item on the left side of the screen. Be sure that

Restart Printer is displayed in the “Action to Execute:” drop down box. Enter the password at the top of the page (default is “sysadm”) and click Execute to restart the printer.

11. Once the printer has restarted the

icon will be displayed signifying that an wireless connection has been obtained. Allow up to 90 seconds for the printer to make a connection.

12. From Windows, you may now “View

Wireless Networks”. From the list of available wireless networks select the printer that you wish to connect to and then click on the Connect button.

If you do not see your printer listed be sure you have the host computer configured for Ad-hoc wireless networks.

This process will vary depending on your wireless device installed in your host computer and your operating system version.

Once the previous steps have been successfully completed you may now use the IP Address assigned to the printer to install a printer driver, and start printing from your Windows applications. See section B.3, Installing the Printer Driver.


B .

.

.

3 I n s t t a l l l l l l i i i n g t t h e P r r i i i n t t e r r D r r i i i v e r r

The following screen shots are taken from Windows 2000, other Windows versions will be similar.

1

Start the Windows

“Add Printer Wizard”.

The following screen should appear, click

‘Next>’.

2

Make sure that

‘Local Printer’ is selected and then click ‘Next’.

3

Select on ‘Create a new port:’ and then select ‘Standard

TCP/IP Port’ from the drop down menu.

Click ‘Next’

5

In the ‘Printer Name or IP Address:’ field enter the IP address or NetBIOS name of your printer. The ‘Port

Name’ field does not need to be changed.

When finished click

‘Next’.

7

Confirm your settings and then click ‘Finish’.

4

Click ‘Next’.

6

Make sure

‘Standard’ is selected and then click ‘Next’.

8

Click on ‘Have Disk’.


9

Insert the Accessories

CD-Rom and click

‘Browse’.

11

Click ‘OK’.

13

Name your printer in the ‘Printer name:’ field. Next select whether or not to set this printer as your default printer. Then

Click ‘Next’.

15

Select ‘No’ then Click

‘Next’.

17

If prompted with the

"Digital Signature Not

Found" window, click

‘Yes’ to continue installation.

Appendix B – Wireless and Wired LAN Setup

10

Browse to the

“\DRIVERS\Seagull” folder on the CD-

ROM, make sure the file “for 95, 98, me,

2000, and xp.inf” is selected and click

‘OK’.

12

Choose your printer from the list and then click ‘Next’.

14

Select whether or not to share this printer on your network.

Then Click ‘Next’

16

Confirm your settings and then click ‘Finish’.

18

Your computer will now copy the necessary files from the CD-ROM.

The driver and port installation is now complete. The printer can be selected through any Window’s application.

83


C

M e n u L a n g u

C .

.

.

1 C h a n g i i i n g t t h e M e n u L a n g u a g e a g e

Different languages and / or Datamax-O’Neil-provided translations can be downloaded to replace the standard (English) menu of the printer by changing the spreadsheet that defines the system dictionary. To change the language you will add a new language column (or modify the existing column) in the spreadsheet, click on the “Generate DPL file(s)” radio button, and then send that file(s) to the printer.

Software requirements for modifying the menu language are as follows:

• Microsoft ® Excel must be purchased by user;

• Img2dl.exe (provided at ftp://ftp.datamax-oneil.com/Printer%20Firmware/EFIGS-

A.I.M.W.Class/) is a program used during the process to create the DPL file; and,

• Common.xls (also provided at the web site above) is the Menu Dictionary.



Place Img2dl.exe and Common.xls in the same directory.

Create a Menu Language by following these steps:

A. Invoke Excel and open the Common.xls file. After the file opens, the following screen appears:

Appendix C – Menu Language 85

B. Click the “Enable Macro” box. The following screen appears:

C. Click on Column J and enter the new language, or modify an existing one. Some tips on this process:

• Message Size – When entering new messages, reference the “MAX” column: this is the maximum number of characters allowed for this field. (Warnings are displayed when the number of characters is exceeded, or when trying to modify the MAX value; however, if

“cutting and pasting” fields, this warning system may be defeated.)

• Two Line Messages – Some of the message are displayed as two lines. These are indicated in the comment fields.

• Comments – This field can be modified with no effect.

D. After editing is complete, highlight all of the columns to be created by pressing the letter above the column (more than one column can be selected).

E. Press the Generate DPL File(s) radio button. A file will be generated for each of the selected columns and Excel will provide confirmation (for example, as shown below, small.ls).


F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b

G. Reset the printer by pressing and holding the CANCEL Key for approximately four seconds.

H. After resetting, verify operation by printing a Configuration Label (see Section 4.4). New language information will be printed under SYSTEM INFORMATION / OPTIONAL LANGUAGES.

(Also, the new language will appear on the display as a menu item in SYSTEM SETTINGS /

MENU LANGUAGE. These are the only methods to determine a successful download.)

Enable the new language. Enter the menu system and go to SYSTEM SETTINGS / MENU

LANGUAGE and select the new language. Next select the desired font for the language. Save the changes when prompted. (A reset will occur as font validation is performed.)

An error has occurred if the printer displays the new language selection, but all messages remain in English. In this case, re-check your process or contact Datamax-O’Neil Technical

Support (be ready to provide the Common.xls and DPL download files created). Other error messages are also possible:

Menu Language Error Message

Please select the entire column(s) or the desired language(s), by clicking on the column letter(s)

Description

After pressing the Generate DPL File(s) radio button, the languages to convert were not correctly selected.

Message text may not exceed MAX = xx designated characters for this MID

The entered message exceeds the number of characters specified in column C. You may not modify this number.

I. Repeat Steps A – H using the filename misc.xls to translate printer option items. This will output small20.ls.


C .

.

.

2 A d v a n c e d F i i i l l l e H a n d l l l i i i n g I n f f o r r m a t t i i i o n

•

The standard printer leaves the factory with EFIGS loaded into Module Y. At this point, Module

Y is LOCKED and will only accept additional language downloads.

•

After downloading a language update, Module Y is left UNLOCKED until the printer is reset or power is cycled. In this state, Module Y will accept font, image and label format downloads.

The module will also honor the Clear Module request. Therefore, following an update it is recommended that a reset be performed to lock the module; otherwise, a software package may “Clear All Modules” thus destroying the new menu language(s).

•

Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0

•

To restore the factory generated EFIGS image, download the file *832296.01A to the printer.

This file is located on the Datamax-O’Neil FTP site. The letter at the end of the file name (e.g.,

A) specifies the revision. The latest revision will be available on the FTP site.

•

Downloading the same language twice will automatically delete the first occurrence, but will not free the memory space.

•

Deletion of the selected language will reset the printer to English. The total number of languages that the printer can now accept is limited to 10, but this number is dependent upon the size of each language translation. The translation size will vary with the number of messages that are translated for that particular language. Current complete language files are about 7,000 bytes each; but with product growth, the total number of languages is expected to drop to five.


The screen shot below is an example of Unicode defined languages, Chinese & Russian.

Note the only additional information required is the “double” in row 1.


Datamax O'Neil I-Class 4310e User manual

Operator’s Manual

Copyright Information

Limitation of Liability

Firmware (Software) Agreement

Important Safety Instructions

i

Agency Compliance and Approvals

ii

2 Printer

3 Printer

System

iii

6 Troubleshooting

Appendix A - Specifications

Appendix B - Wireless and Wired LAN Setup

Appendix C - Menu Language

iv

Additional Requirements

Chapter 1 – Getting Started 1

Chapter 1 – Getting Started 2

2.1.1 Power Connection

Chapter 2 - Printer Setup 3

2.1.2 Interface Connection

Chapter 2 - Printer Setup 4

2.1.3 USB Connection

Chapter 2 - Printer Setup 5

Chapter 2 - Printer Setup 6

Chapter 2 - Printer Setup 7

Chapter 2 - Printer Setup 8

Chapter 2 - Printer Setup 9

Chapter 2 - Printer Setup 10

Chapter 2 - Printer Setup 11

•

•

Chapter 2 - Printer Setup 12

Chapter 2 - Printer Setup 13

Chapter 2 - Printer Setup 14

Chapter 2 - Printer Setup 15

Chapter 2 - Printer Setup 16

Chapter 2 - Printer Setup 17

Chapter 2 - Printer Setup 18

Chapter 3 - Printer Operation 19

3.1.1 Display Icons

Display Icon Description

Initialization, typically brief (but a damaged or invalid printhead can delay the process).

Display large fonts

Input Mode – DPL

DPL

LINE

Input Mode – LINE

PL Z

Input Mode – PL-Z

Input Mode – AUTO

SD memory card detected. SD

Wired network - Connected.

Wired network - Server inaccessible.

WLAN associated with Access Point.

WLAN not associated with Access Point.

WLAN ADHOC Mode.

Chapter 3 - Printer Operation 20

Chapter 3 - Printer Operation 21

Important Notes:

Chapter 3 - Printer Operation 22

Chapter 3 - Printer Operation 23

Chapter 3 - Printer Operation 24

3.4.1 Quick Calibration

3.4.2 Empty Calibration

Chapter 3 - Printer Operation 25

3.4.3 Standard Calibration

Chapter 3 - Printer Operation 26

Chapter 3 - Printer Operation 27

3.4.4 Advanced Entry Calibration

Chapter 3 - Printer Operation 28

Chapter 3 - Printer Operation 29

Chapter 3 - Printer Operation 30

Chapter 3 - Printer Operation 31

Chapter 3 - Printer Operation 32

Chapter 3 - Printer Operation 33

Chapter 3 - Printer Operation 34