User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
1. Introduction
3. Maintenance
Key benefits
5
Ordering supplies and accessories
53
Features by models
8
Available consumables
54
Useful to know
11
Available accessories
56
About this user’s guide
12
Available maintenance parts
57
Safety information
13
Storing the toner cartridge
58
Machine overview
19
Redistributing toner
60
Control panel overview
22
Replacing the toner cartridge
62
Turning on the machine
24
Replacing the imaging unit
65
Installing the driver locally
25
Installing accessories
67
Reinstalling the driver
28
Monitoring the supplies life
71
Setting the toner/imaging unit low alert
72
Cleaning the machine
73
Tips for moving & storing your machine
77
2. Menu Overview and Basic Setup
Menu overview
30
Machine’s basic settings
33
Media and tray
35
Basic printing
46
4. Troubleshooting
Tips for avoiding paper jams
79
Clearing paper jams
80
Understanding the status LED
92
Understanding display messages
95
2
BASIC
5. Appendix
Specifications
101
Regulatory information
109
Copyright
119
3
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits
5
• Features by models
8
• Useful to know
11
• About this user’s guide
12
• Safety information
13
• Machine overview
19
• Control panel overview
22
• Turning on the machine
24
• Installing the driver locally
25
• Reinstalling the driver
28
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 49).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 193).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 193).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output
(1200 x 600 x 2 bit).
• Fast, on-demand printing.
- M332x series
▪ For single-side printing, 33 ppm (A4) or 35 ppm (Letter).
- M382x series
▪ For single-side printing, 38 ppm (A4) or 40 ppm (Letter).
- M402x series
▪ For single-side printing, 40 ppm (A4) or 42 ppm (Letter).
Key benefits
Convenience
Wide range of functionality and application support
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 173).
• Supports various paper sizes (see "Print media specifications" on page 103).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 212).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 219 or "Using Samsung Printer Status" on page 222).
• Samusng AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 213).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 193).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 193).
• You can print in various operating systems (see "System requirements" on
page 105).
• Your machine is equipped with a USB interface and/or a network interface.
Key benefits
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 146.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
Operating System
M332x series
M382x series
M402x series
Windows
●
●
●
Mac
●
●
●
Linux
●
●
●
Unix
●
●
●
(M382xND/M382xDW only)
(●: Included, Blank: Not available)
Features by models
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software
in the Select Software to Install window.
Software
M332x series
M382x series
M402x series
SPL printer driver
●
●
●
PCL printer driver
●
●
●
(M382xND/M382xDW only)
●
PS printer drivera
●
●
(M382xND/M382xDW only)
●
●
●
●
●
●
Samsung Printer Status
●
●
●
Direct Printing Utilitya
●
●
●
Samsung AnyWeb Printa
●
●
●
SyncThru™ Web Service
●
●
●
XPS printer drivera
Samsung Easy Printer Manager
Device Settings
(M382xND/M382xDW only)
SyncThru Admin Web Service
●
●
●
(M382xND/M382xDW only)
Easy Eco Driver
●
●
●
Easy Capture Manager
●
●
●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether
your computer’s OS support the software.
(●: Included, Blank: Not available)
Features by models
Variety feature
Features
M332x series
M382x series
M402x series
Hi-Speed USB 2.0
●
●
●
IEEE 1284B parallel connectora
○
○
○
Network Interface Ethernet 10/100 Base TX wired
LAN
●
●
(M382xND/M382xDW only)
●
Network Interface Ethernet 10/100/1000 Base TX
wired LAN
●
Network Interface 802.11b/g/n wireless LANb
(M382xDW only)
Eco printing
●
●
●
Duplex (2-sided) printing
●
●
●
○
○
USB memory interface
Memory module
Optional tray (Tray2)
(M382xND/M382xDW only)
○
○
○
(M382xND/M382xDW only)
AirPrint
●
●
●
Google Cloud Print™
●
●
●
a. If you use the parallel port, you cannot use the USB cable.
b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer
where you bought your machine.
(●: Included, ○: optional, Blank: Not available)
Useful to know
The machine does not print.
A paper jam has occurred.
• Open the print queue list and remove the document from
the list (see "Canceling a print job" on page 47).
• Open and close the door (see "Front view" on page 20).
• Remove the driver and install it again (see "Installing the
driver locally" on page 25).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 80).
• Select your machine as your default machine in your
Windows (see "Setting your machine as a default machine"
on page 192).
Printouts are blurry.
Where can I purchase accessories or supplies?
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 60).
• Inquire at a Samsung distributor or your retailer.
• Try a different print resolution setting (see "Opening
printing preferences" on page 47).
• Visit www.samsung.com/supplies. Select your country/
region to view product service information.
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 62).
The status LED flashes or remains constantly
on.
Where can I download the machine’s driver?
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status
LED" on page 92).
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung
website, www.samsung.com > find your product >
Support or Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•
Read the safety information before using the machine.
•
If you have a problem using the machine, refer to the troubleshooting
chapter.
•
Terms used in this user’s guide are explained in the glossary chapter.
•
All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•
The screenshots in this user’s guide may differ from your machine
depending on the machine’s firmware/driver version.
•
The procedures in this user’s guide are mainly based on Windows 7.
2
General icons
Icon
Text
Description
Caution
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note
Provides additional information or detailed
specification of the machine function and feature.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•
Document is synonymous with original.
•
Paper is synonymous with media, or print media.
•
Machine refers to printer or MFP.
1. Introduction
12
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
4
Operating environment
Warning
3
Important safety symbols
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
Explanation of all icons and signs used in this chapter
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
13
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
Operating method
Caution
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Do not forcefully pull the paper out during printing.
Burns could occur.
It can cause damage to the machine.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Be careful not to put your hand between the machine and paper
tray.
Otherwise, this could result in electric shock or fire.
You may get injured.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Be care when replacing paper or removing jammed paper.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
This could result in electric shock or fire and/or injury to your pet.
1. Introduction
14
Safety information
Do not block or push objects into the ventilation opening.
Caution
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
•
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
1. Introduction
15
Safety information
Do not place the machine on an unstable surface.
a. AWG: American Wire Gauge
The machine could fall, causing injury or machine damage.
7
a
Use only No.26 AWG or larger, telephone line cord, if necessary.
Maintenance / Checking
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Caution
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
1. Introduction
16
Safety information
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
Otherwise, you could damage the machine.
This could cause an explosion or uncontrollable fire.
Keep the power cable and the contact surface of the plug clean
from dust or water.
When storing supplies such as toner cartridges, keep them away
from children.
Otherwise, this could result in electric shock or fire.
Toner dust can be dangerous if inhaled or ingested.
• Do not remove any covers or guards that are fastened with
screws.
Using recycled supplies, such as toner, can cause damage to the
machine.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
• The machine should only be repaired by a Samsung service
technician.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
8
Supply usage
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does
not cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
17
Safety information
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
18
Machine overview
9
Components
Machine
Power cord
Quick installation guide
Software CDa
Misc. accessoriesb
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
1. Introduction
19
Machine overview
10
Front view
• This illustration may differ from your machine depending on your model. There are various types of machine.
• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8).
8
10
9
11
1
7
6
2
5
3
12
13
14
4
1
Control panel
5
Tray 2a
9
2
Control board cover
6
Tray 1
10 Paper width guides on a manual feeder
7
Multi-purpose (or manual feeder)
tray
11
8
Output tray
12 Toner cartridge c
3
4
Front cover
Paper level indicator
Paper width guides on a multi-purpose tray 13 Imaging unitc
14 Output support
Toner cartridgeb
a. Optional. Not available for M382xD.
b. M3320/M3820/M4020 series only.
c. M3325/M3825/M4025 series only.
1. Introduction
20
Machine overview
11
Rear view
• This illustration may differ from your machine depending on your model. There are various types of machine.
• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8).
1
2
3
OUTPUT
5V
4
5
6
1
Network porta
4
Power-switch
2
USB port
5
Power receptacle
3
5V output port for IEEE 1284B parallel
6
connectorb
7
7
Rear cover
Duplex unit
a. Not available for M382xD.
b. To use the optional IEEE 1284B parallel connector, plug it to the USB port and the 5V output port.
1. Introduction
21
Control panel overview
• This control panel may differ from your machine depending on its model.
There are various types of control panels.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 8).
2
Eco
Turn on the Eco mode to reduce toner consumption
and paper usage (see "Eco printing" on page 49).
3
Info
sheet
Prints a demo page and network configurationa page
by pressing this button.
4
Cancel
5
Power
You can turn the power on and off with this button.
Or wake up from the power save mode.
6
Status
LED
Indicates the status of your machine (see
"Understanding the status LED" on page 92).
Stops current operation.
12
M332xND/M382xD
a. M332xND only.
1
2
3
4
5
6
1
Toner LED
Shows the status of the toner (see "Understanding
the status LED" on page 92).
1. Introduction
22
Control panel overview
13
M382xND/M382xDW/M402xND
2
Menu
Enters menu mode and scrolls through the available
menus (see "Accessing the menu" on page 30).
3
Arrow
Navigates available values by moving to the next or
previous options.
4
Numeric keypad
1
Eco
Turn on the Eco mode to reduce toner consumption
and paper usage (see "Eco printing" on page 49).
Info
sheet
Prints a demo page and network configurationa page
by pressing this button.
WPSb
Configures the wireless network connection easily
without a computer (see "Using the WPS button" on
page 148).
7
Status
LED
Indicates the status of your machine (see
"Understanding the status LED" on page 92).
8
Power
You can turn the power on and off with this button.
Or wake up from the power save mode.
9
Cancel
10
Back
Sends you back to the upper menu level.
11
OK
Confirms the selection on the screen.
5
2
11
3
10
6
4
5
9
6
8
7
1
Display screen
Shows the current status and prompts during an
operation.
Use the keypad to enter numbers and characters (see
"Keypad letters and numbers" on page 191).
Stops current operation.
a. M382xND/M402xND only.
b. M382xDW only.
1. Introduction
23
Turning on the machine
1
Connect the machine to the electricity supply first.
2
Turn the switch on.
2
2
1
If you want to turn the power off, press the
(Power/Wakeup) button.
1. Introduction
24
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 133).
• If you are a Mac, Linux, or UNIX operating systems user, refer to the
"Installation for Mac" on page 124, "Installation for Linux" on page 126, or
"Installing the UNIX printer driver package" on page 139.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
1. Introduction
25
Installing the driver locally
Collection Program (optional). Then, click Next.
14
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
4
Follow the instructions in the installation window.
You can select the software applications in the Select Software to Install
window.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Read and check The software End User License Agreement and Using
Enhanced Features and Participating in Printer Usage Information
1. Introduction
26
Installing the driver locally
From the Windows 8 Start Screen
• Samsung Printer Experience app can only be used in the Start screen
when V4 driver is installed. The V4 driver is automatically downloaded
from the Windows Update if your computer is connected to the Internet.
If not, you can manually download the V4 driver from Samsung website,
www.samsung.com > find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1
Make sure that your computer is connected to the Internet and powered
on.
2
3
Make sure that the machine is powered on.
Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
1. Introduction
27
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
4
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 25).
15
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs > Samsung
Printers > Uninstall Samsung Printer Software.
•
For Windows 8,
1 From Charms, select Search > Apps.
From the Windows 8 Start Screen
1
Make sure that the machine is connected to your computer and
powered on.
2
Click on the Uninstall Samsung Printer Software tile in the Start
screen.
3
Follow the instructions in the window.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
3
Follow the instructions in the installation window.
• If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
• If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
1. Introduction
28
2. Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview
30
• Machine’s basic settings
33
• Media and tray
35
• Basic printing
46
Menu overview
The control panel provides access to various menus to set up the machine or use the machine’s functions.
• For models that do not have the display screen on the control panel, this feature is not applicable.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Some menu names may differ from your machine depending on its options or the models.
• The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 176).
1
Accessing the menu
1
2
3
4
5
Press
(Menu) button on the control panel.
Press the arrows until the needed menu item appears and press OK.
If the setting item has sub menus, repeat step 2.
Press OK to save the selection.
Press
(Cancel) to return to the ready mode.
2. Menu Overview and Basic Setup
30
Menu overview
Information
Menu Map
Layout
Orientation
Configuration
Portrait
Demo Page
Landscape
Supplies Info.
Margin
Paper
Copies
MP Tray
Paper Size
Paper Type
Graphic
Resolution
Standard
High Resol.
Clear Text
Usage Counter
Common Margin
Accounta
MP Tray
Paper Size
Minimum
PCL Font
<Tray X>
Paper Type
Normal
PS Font
Emulation Mar.
EPSON Font
KSC5843 Fontb
KSC5895 Fontb
KSSM Fontb
a.
b.
c.
d.
e.
f.
Duplex
Tray <x>
Paper Source
Tray 1
Off
Maximum
Auto CR
Date & Timed
System Setup
Auto Continue
Clock Moded
Auto Tray Swi.
Language
Paper Substit.
Default Paper
Tray Protect.
A4
SkipBlankPages
Letter
Maintenance
Power Save
CLR Empty Msg.e
Wakeup Event
Supplies Life
Job Timeout
Image Mgr.
Altitude Adj.
TonerLow Alert
Off
Tray 2c
Long Edge
MP Tray
Normal
ImgU.Low Alertf
Short Edge
Auto
High 1
RAM Disk
High 2
Toner Save
High 3
Eco Settings
High 4
Auto Power Off
This is used only available when Job Accounting is enabled from the SyncThru™ Web Admin Service.
This option may not be available depending on your country.
This option only appears when an optional tray is installed.
M382xDWonly.
This option only appears when small amount of toner is left in the cartridge.
M3325/M3825/M4025 series only.
2. Menu Overview and Basic Setup
31
Menu overview
Emulation
Network
Emulation Type TCP/IP (IPv4)
Setup
Protocol Mgr.
Job Managementa
Active Job
DHCP
HTTP
Secured Job
BOOTP
WINS
Stored Job
Static
SNMPv1/v2
Print
TCP/IP (IPv6)
UPnP(SSDP)
Delete
IPv6 Protocol
mDNS
DHCPv6 Config
SetIP
Change Name
SLP
Overwrite
Ethernet
Ethernet Port
Network Conf.
Ethernet Speed
Clear Setting
Filing Policy
802.1x
Wi-Fib
Wi-Fi On/Off
Wi-Fi Settings
WPS
Wi-Fi Direct
Wi-Fi Signal
CLR Wi-Fi Set.
a. This option is available when the optional memory installed or RAM Disk is checked.
b. M382xDW only.
2. Menu Overview and Basic Setup
32
Machine’s basic settings
• For models that do not have the display screen on the control panel, set
the machine’s settings by using the Device Settings in Samsung Easy
Printer Manager program
- For Windows and Mac users, you set from Samsung Easy Printer
Manager >
(Switch to advanced mode) > Device Settings,
see "Device Settings" on page 221.
Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 191).
• Month = 01 to 12
• Day = 01 to 31
• Year = requires four digits
• Hour = 01 to 12
• Minute = 00 to 59
After installation is complete, you may want to set the machine's default
settings.
•
Clock Mode: You can set your machine to display the current time
using either a 12 hours or 24 hours format.
•
Power Save: When you are not using the machine for a while, use
this feature to save power.
To change the machine’s default settings, follow these steps:
It may be necessary to press OK to navigate to lower-level menus for some
models.
• When you press the power button or start printing, the product will wake
up from the power saving mode.
1
2
3
Select
(Menu) button on the control panel.
• When you press any button except power button, the machine wake up
from the power save mode. Press
Press System Setup.
Select the option you want, then press OK.
•
Language: Change the language that is displayed on the control
panel.
•
Date & Time: You can set the time and date. They are printed on
reports. If, however, they are not correct, you need to change it for
the correct time being.
(Menu) > System Setup >
Wakeup Event > On on the control panel.
•
Altitude Adj.: Print quality is affected by atmospheric pressure,
which atmospheric pressure is determined by the height of the
machine above sea level. Before you set the altitude value,
determine the altitude where you are (see "Altitude adjustment" on
page 190).
2. Menu Overview and Basic Setup
33
Machine’s basic settings
4
5
6
Select the option you want, then press OK.
Press OK to save the selection.
Press
(Cancel) to return to ready mode.
Refer to below links to set other settings useful for using the machine.
• See "Setting the paper size and type" on page 44.
• See "Keypad letters and numbers" on page 191.
2. Menu Overview and Basic Setup
34
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
103).
2
Tray overview
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
To change the size, you need to adjust the paper guides.
2
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
1
3
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1 Tray extension guide
2 Paper length guide
3 Paper width guide
2. Menu Overview and Basic Setup
35
Media and tray
The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To
change the paper size, adjust the guides as shown below.
Paper quantity indicator shows the amount of paper in the tray.
4
A
1
2
1 Full
2 Empty
3
Loading paper in the tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 20).
2. Menu Overview and Basic Setup
36
Media and tray
Tray 1 / optional tray
1
3
Flex or fan the edge of the paper stack to separate the pages before
loading papers.
4
After inserting paper into the tray, squeeze the paper width guides and
paper length guide.
Pull out the paper tray.
2
2
1
Squeeze and the paper width guide and paper length lever to locate
them in the correct paper size slot marked at the bottom of the tray to
adjust to the size (see "Tray overview" on page 35).
1
3
2
2. Menu Overview and Basic Setup
37
Media and tray
6
• Do not push the paper width guide too far causing the media to warp.
When you print a document, set the paper type and size for the tray (see
"Setting the paper size and type" on page 44).
• If you do not adjust the paper width guide, it may cause paper jams.
Multi-purpose (or Manual feeder) tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 20).
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
The Multi-purpose (or Manual feeder) tray can hold special sizes and types of
print material, such as postcards, note cards, and envelopes (see "Print media
specifications" on page 103).
5
Insert the tray back into the machine.
Tips on using the Multi-purpose (or Manual feeder) tray
•
Load only one type, size and weight of print media at a time in the Multipurpose (or Manual feeder) tray.
•
To prevent paper jams, do not add paper while printing when there is still
paper in the Multi-purpose (or Manual feeder) tray. This also applies to other
types of print media.
•
Always load the specified print media only to avoid paper jams and print
quality problems (see "Print media specifications" on page 103).
•
Flatten any curl on postcards, envelopes, and labels before loading them
into the Multi-purpose (or Manual feeder) tray.
2. Menu Overview and Basic Setup
38
Media and tray
1
Pull out the paper tray for manual feeding.
2
Load the paper.
3
Squeeze the Multi-purpose (or Manual feeder) tray paper width guides
and adjust them to the width of the paper. Do not force them too much,
or the paper will bent resulting in a paper jam or skew.
Or
Press the push-release of Multi-purpose (or Manual feeder) tray to open.
•
•
M332xND/M382xD series
M382xND/M382xDW/M402xND series
2
1
• When printing the special media, you must follow the loading guideline
(See "Printing on special media" on page 40).
• When papers overlap when printing using Multi-purpose (or Manual
feeder) tray, open tray 1 and remove overlapping papers then try
printing again.
2. Menu Overview and Basic Setup
39
Media and tray
4
When you print a document, set the paper type and size for the Multipurpose (or Manual feeder) tray (see "Setting the paper size and type" on
page 44).
4
Printing on special media
The table below shows the special media usable in tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Manager select
(Switch to advanced mode) > Device Settings.
Or if your machine supports a display screen, you can set it using the
To see for paper weights for each sheet, refer to "Print media specifications" on
page 103.
Types
Tray 1
Optional traya
Multi-purpose (or
manual feeder) tray
Plain
●
●
●
Thick
●
●
●
●
Thicker
Thin
●
●
●
Bond
●
●
●
●
Color
(Menu)
button on the control panel.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 47).
• When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 103).
• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 20).
CardStock
●
●
●
Labels
●
Transparency
●
Envelope
●
Preprinted
●
Cotton
●
Recycled
●
●
●
Archive
●
●
●
a. This is feature is availiable when you install and optional tray (see "Variety feature" on page
10).
2. Menu Overview and Basic Setup
40
Media and tray
(●: Supported, Blank: Not supported)
•
Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.
Envelope
•
Do not use damaged or poorly made envelopes.
•
Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
1
2
•
•
Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
•
For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•
Avoid printing over the area where the envelope’s seams meet.
When selecting envelopes, consider the following factors:
-
Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-
Construction: should lie flat with less than 6 mm curl and should not
contain air.
-
Condition: should not be wrinkled, nicked, nor damaged.
-
Temperature: should resist the heat and pressure of the machine
during operation.
•
Use only well-constructed envelopes with sharp and well-creased folds.
•
Do not use stamped envelopes.
Acceptable
Unacceptable
2. Menu Overview and Basic Setup
41
Media and tray
Transparency
Labels
To avoid damaging the machine, use only transparencies designed for use in
laser printers.
To avoid damaging the machine, use only labels designed for use in laser
printers.
•
Must withstand the machine’s fusing temperature.
•
Place them on a flat surface after removing them from the machine.
•
Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.
•
When selecting labels, consider the following factors:
-
Adhesives: Should be stable at your machine’s fusing temperature
about 170°C (338°F).
-
Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
•
To avoid smudging caused by fingerprints, handle them carefully.
•
To avoid fading, do not expose printed transparencies to prolonged
sunlight.
-
Curl: Must lie flat with no more than 13 mm of curl in any direction.
•
Ensure that transparencies are not wrinkled, curled, or have any torn edges.
-
•
Do not use transparencies that separate from the backing sheet.
Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•
To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.
•
Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
2. Menu Overview and Basic Setup
42
Media and tray
•
Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
Preprinted paper
•
Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
Card stock/ Custom-sized paper
•
In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.
•
Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
•
Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•
Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
2. Menu Overview and Basic Setup
43
Media and tray
Glossy Photo
•
Recommended media: Glossy paper (Letter) for this machine by HP
Brochure Paper (Product: Q6611A) only.
•
Recommended media: Glossy paper (A4) for this machine by HP Superior
Paper 160 glossy (Product: Q6616A).
5
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the
control panel buttons.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
1
2
3
4
5
6
Select
(Menu) button on the control panel.
Press Paper and select the tray you want.
Press Paper Size or Paper Type.
Select the option you want.
Press OK to save the selection.
Press
(Cancel) to return to ready mode.
If you want to use special-sized paper such as billing paper, select the Paper
tab > Size > Edit... and set Custom Paper Size Settings in the Printing
Preferences (see "Opening printing preferences" on page 47).
To change the paper setting set in the machine, from the Samsung Easy Printer
Manager select
(Switch to advanced mode) > Device Settings.
Or if your machine supports a display screen, you can set it using the
(Menu)
button on the control panel.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 47).
It may be necessary to press OK to navigate to lower-level menus for some
models.
2. Menu Overview and Basic Setup
44
Media and tray
6
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.
The printed pages stack on the output support, and the output support will help
the printed pages to align. Unfold the output support.
• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 20).
• If more than 50 pages (one-sided) of Legal paper is stacked in the output
tray, paper can be mis-aligned or paper jams can occur. Do not let paper
to stack up in the output tray.
• When printing on thick paper, paper may not properly align on the
output support. Close the output support or turn the paper over in the
tray before printing .
2. Menu Overview and Basic Setup
45
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 193).
3
Select your machine from the Select Printer list.
4
The basic print settings including the number of copies and print range
are selected within the Print window.
7
Printing
• If you are a Mac, Linux, or Unix operating systems user, refer to the
Advanced Guide (see "Mac printing" on page 202, "Linux printing" on
page 204, or "Unix printing" on page 206).
• For Winodws 8 user, see "Basic printing" on page 225.
The following Printing Preferences window is for Notepad in Windows 7.
1
2
Open the document you want to print.
Select Print from the File menu.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 47).
5
To start the print job, click OK or Print in the Print window.
2. Menu Overview and Basic Setup
46
Basic printing
8
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•
You can access this window by simply double-clicking the machine icon
(
1
2
3
4
Open the document you want to print.
Select Print from the file menu. The Print window appears.
Select your machine from the Select Printer.
Click Properties or Preferences.
) in the Windows task bar.
The screenshot may differ depending on model.
•
You can also cancel the current job by pressing
(Cancel) on the control
panel.
9
Opening printing preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
• When you select an option in Printing Preferences, you may see a
warning mark
or . An
mark means you can select that certain
option but it is not recommended, and an
mark means you cannot
select that option due to the machine’s setting or environment.
• For Windows 8 user, see "Opening more settings" on page 226.
2. Menu Overview and Basic Setup
47
Basic printing
4
5
• You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 214).
• You can check the machine’s current status pressing the Printer Status
button (see "Using Samsung Printer Status" on page 222).
Enter name and description, and then select the desired icon.
Click OK. When you save Favorites, all current driver settings are saved.
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected.
To delete saved settings, select it in the Favorites tab and click Delete.
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for the
Samsung tab, allows you to save the current preferences for future use.
10
Using help
To save a Favorites item, follow these steps:
1
2
Change the settings as needed on each tab.
3
Click Save.
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
Enter a name for the item in the Favorites input box.
2. Menu Overview and Basic Setup
48
Basic printing
11
Eco printing
1
2
If you press the Eco button from the control panel, Eco mode is enabled. The
default setting of Eco mode is double-sided printing (long edge), multiple pages
per side (2-up), skip blank pages, and toner save. Some features may not be
available depending on the model.
Default Mode: Select this to turn on or off the eco mode.
-
Off: Set the eco mode off.
-
On: Set the eco mode on.
If you set the eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > Eco Settings) or
Samsung Easy Printer Manager (Device Settings > Eco), the On force
message appears. You have to enter the password to change the eco mode
status.
• Double-sided printing (long edge) feature is only available for duplex
models (see "Variety feature" on page 10).
• Depending on the printer driver you use, Skip blank pages may not work
properly. If Skip blank pages feature does not work properly, set the
feature from the Easy Eco Driver (see "Easy Eco Driver" on page 214).
•
Setting Eco mode on the control panel
• It may be necessary to press OK to navigate to lower-level menus for
some models.
(Menu) > System Setup > Eco Setup on the control panel.
Select the option you want and press OK.
•
The Eco function reduces toner consumption and paper usage. The Eco
function allows you to save print resources and lead you to eco-friendly printing.
• For models that do not have the display screen on the control panel, this
feature is not applicable.
Select
3
Change Temp.: Follow the settings from Syncthru™ Web Service or
Samsung Easy Printer Manager. Before you select this item, you
must set the eco function in SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy
Printer Manager (Device Settings > Eco).
-
Default Eco: The machine is set to Default Eco mode.
-
Custom Eco: Change any necessary values.
Press OK to save the selection.
2. Menu Overview and Basic Setup
49
Basic printing
Setting eco mode on the driver
Result simulator
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 47).
Open the Eco tab to set Eco mode. When you see the eco image (
means the eco mode is currently enabled.
), that
Eco options
•
Printer Default: Follows the settings from the machine's control panel.
•
None: Disables Eco mode.
•
Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.
•
Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
•
The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
•
Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
•
The power consumption in printing mode refers to the average printing
power consumption of this machine.
•
The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.
Password button: You can set from SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy Printer
Manager (Device Settings > Eco), the password button is activated. To
change the print settings, click on this button, enter the password or need
to contact the administrator.
2. Menu Overview and Basic Setup
50
Basic printing
12
Secure printing
This features may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• This feature is not supported for M332xND/M382xD.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• You might not be able to print a complex document using the RAM disk.
Install an optional memory to print a complex document.
When you use a printing device in an office, school or other public place, you can
protect your personal documents or confidential information by using the
secure printing feature.
Printing secure documents from the control panel
1
Select
(Menu) > Job Management > Stored Job on the printer’s
control panel.
2
3
4
Select the document to print.
Enter the password that you set from the printer driver.
Print or delete the document.
Starting secure printing from the SyncThru™ Web
Service
1
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
3
4
Click Login on the upper right of SyncThru™ Web Service website.
Settings > Machine Settings > System > Ram Disk.
Enable Ram Disk.
2. Menu Overview and Basic Setup
51
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories
53
• Available consumables
54
• Available accessories
56
• Available maintenance parts
57
• Storing the toner cartridge
58
• Redistributing toner
60
• Replacing the toner cartridge
62
• Replacing the imaging unit
65
• Installing accessories
67
• Monitoring the supplies life
71
• Setting the toner/imaging unit low alert
72
• Cleaning the machine
73
• Tips for moving & storing your machine
77
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts (see
"Available consumables" on page 54,"Available accessories" on page 56,"Available maintenance parts" on page 57).
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
53
Available consumables
When supplies reach the end of their life spans, you can order the followings of consumables for your machine:
Type
Toner cartridge
Imaging Unit
Average yielda
Approx. 3,000 pages
Part name
• M3320 M3820 M4020 series: MLT-D203S
Approx. 5,000 pages
• M3325 M3825 M4025 series: MLT-D204S
• M3320 M3820 M4020 series: MLT-D203L
Approx. 10,000 pages
• M3325 M3825 M4025 series: MLT-D204L
• M3820 M4020 series: MLT-D203E
Approx. 15,000 pages
• M3825 M4025 series: MLT-D204E
• M4020 series: MLT-D203U
Approx. 30,000 pages
• M4025 series: MLT-D204U
• M3325 M3825 M4025 series: MLT-R204
(based on 3 average letter/A4 size pages
for print job)
a. Declared yield value in accordance with ISO/IEC 19752.
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the
specific country conditions.
3. Maintenance
54
Available consumables
Samsung does not recommend using non-genuine Samsung toner
cartridge such as refilled or remanufactured toner. Samsung cannot
guarantee non-genuine Samsung toner cartridge's quality. Service or repair
required as a result of using non-genuine Samsung toner cartridges will not
be covered under the machine’s warranty.
3. Maintenance
55
Available accessories
You can purchase and install accessories to enhance your machine’s performance and capacity.
Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 8).
Accessory
Function
Part name
Memory modulea
Extends your machine’s memory capacity.
ML-MEM370: 512 MB
Optional tray b
If you are experiencing frequent paper supply problems, you can attach an additional 520c sheet tray.
• SL-SCF3800d
• SL-SCF3805e
IEEE 1284B parallel
Allows you to use various interface.
ML-PAR100
Connectorf
• When installing the printer driver with an IEEE1284B parallel connector, the machine might not
be found and after installing the printer driver, only basic printing features are available.
• If you want to check the machine's status or set the settings, connect the machine to a
computer with a USB cable or a network.
• If you use the IEEE 1284B parallel connector, you can not use the USB cable.
a.
b.
c.
d.
e.
f.
Not available for M332xND/382xD
Not available for M382xD
Plain paper 80 g/m2 (20 lb bond).
For M3320ND/M3820ND/M3820DW/M4020ND.
For M3325ND/M3825ND/M3825DW/M4025ND.
To use the optional IEEE 1284B parallel connector, plug it to the UBS port and the 5V output port.
3. Maintenance
56
Available maintenance parts
To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service
provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its
“Average yield”.
Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which
is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.
Average yielda
Parts
Tray 1 roller
Approx. 90,000 pages
Tray 1 retard roller
Approx. 60,000 pages
Tray 2 roller
Approx. 200,000 pages
Tray 2 retard roller
Approx. 100,000 pages
MP roller
Approx. 100,000 pages
MP retard roller
Approx. 80,000 pages
Transfer roller
Approx. 100,000 pages
Fuser unit
Approx. 90,000 pages
a. It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and job complexity.
3. Maintenance
57
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•
Store the cartridge inside the protective bag from the original package.
•
Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•
Do not store consumables in any of the following conditions:
-
Temperature greater than 40°C (104°F).
-
Humidity range less than 20% or greater than 80%.
-
An environment with extreme changes in humidity or temperature.
-
Direct sunlight or room light.
-
Dusty places.
-
A car for a long period of time.
-
An environment where corrosive gases are present.
-
An environment with salty air.
1
Handling instructions
•
Do not touch the surface of the photoconductive drum in the cartridge.
•
Do not expose the cartridge to unnecessary vibrations or shock.
•
Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
3. Maintenance
58
Storing the toner cartridge
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
59
Redistributing toner
When the toner cartridge is near the end of its life:
•
White streaks or light printing occurs and/or density variation side to side.
•
The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner. Replace the toner cartridge (see "Available consumables" on page 54).
Illustrations on this user’s guide may differ from your machine depending on its options or models.
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
60
Redistributing toner
4
M3320/M3820/M4020 series
2
1
5
M3325/M3825/M4025 series
2
1
3. Maintenance
61
Replacing the toner cartridge
A toner cartridge has almost reached its estimated cartridge life:
•
The status LED and the toner-related message on the display indicate when the toner cartridge should be replaced.
•
The computer’s Samsung Printing Status Program window appears on the computer telling you when the cartridge is empty (see "Using Samsung Printer Status"
on page 222).
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
6
Toner cartridge
When a toner cartridge has reached the end of life, the machine will stop printing.
3. Maintenance
62
Replacing the toner cartridge
M3320 M3820 M4020 series
1
2
3. Maintenance
63
Replacing the toner cartridge
M3325 M3825 M4025 series
1
2
3. Maintenance
64
Replacing the imaging unit
When a imaging unit has reached the end of life, the machine will stop printing.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
65
Replacing the imaging unit
7
Imaging unit
M3325/M3825/M4025 series
2
1
1
2
3. Maintenance
66
Installing accessories
8
9
Precautions
•
Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power
cord when installing or removing ANY internal or external accessories.
•
Discharge static electricity
The control board and internal accessories (network interface card or
memory module) are sensitive to static electricity. Before installing or
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk around before
finishing the installation, repeat this procedure to discharge any static
electricity again.
Setting Device Options
When you install the optional devices such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you need to set the optional
devices in Device Options.
1
Click the Windows Start menu.
•
2
When installing accessories, the battery inside the machine is a service
component. Do not change it by yourself. There is a risk of an explosion if
battery is replaced by an incorrect type. Dispose used batteries according to
the instructions.
3
4
For Windows 8, from the Charms, select Search > Settings.
For Windows XP/2003, select Printers and Faxes.
•
For Windows 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
•
For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers.
•
For Windows 8, search for Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Right-click your machine.
For Windows XP/2003/2008/Vista, press Properties.
For Windows 7, Windows 8, and Windows Server 2008 R2, from context
menus, select the Printer properties.
3. Maintenance
67
Installing accessories
•
If Printer properties item has ▶ mark, you can select other printer drivers
connected with selected printer.
5
Select Device Options.
The Properties window may differ depending on the driver or operating
system you are using.
6
•
Tray Options: Select the optional tray you installed. You can select
the tray.
•
Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
•
Printer Configuration: Select the printer language for the print job.
•
Administrator Settings: You can select the Printer Status and EMF
Spooling.
-
User permission: If you check this option, only users with user
permission can start a print job.
-
Group permission: If you check this option, only groups with
group permission can start a print job.
If you want to encrypt job accounting password, check Job Accounting
Password Encryption.
Select the appropriate option.
Some menus may not appear in the display depending on options or
models. if so, it is not applicable to your machine.
Admin Job Accounting: Allows you to associate user and account
identification information with each document you print.
•
7
Custom Paper Size Settings: You can specify custom paper size.
Click OK until you exit the Properties or Printer properties window.
3. Maintenance
68
Installing accessories
10
Upgrading a memory module
Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine
Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.
The order information is provided for optional accessories (see "Available accessories" on page 56).
• After installing the optional memory, you can use the advanced printing features, such as proofing a job and specifying of printing a secure print job in the printer
properties window. You can control the active job queue and file policy in Job Management menu (see "Using optional device features" on page 208).
• Not supported for M332xND/M3825D.
1
2
2
1
3. Maintenance
69
Installing accessories
2
1
2
1
3. Maintenance
70
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
• For models that do not support the display screen: In ready mode, press and hold
(Cancel) button for about 6 seconds, then release. A supplied Information
report prints out.
• It may be necessary to press OK to navigate to lower-level menus for some models.
1
2
3
Select
(Menu) > System Setup > Maintenance > Supplies Life on the control panel.
Select the option you want and press OK.
Press
(Cancel) to return to ready mode.
3. Maintenance
71
Setting the toner/imaging unit low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
For models that do not support the display screen on the control panel, you can set the machine’s settings by using the Device Settings in Samsung Easy Printer
Manager program.
• For Windows and Mac users, you set from Samsung Easy Printer Manager >
page 221.
1
2
3
Select
(Switch to advanced mode) > Device Settings, see "Device Settings" on
(Menu) > System Setup > Maintenance > TonerLow Alert or ImgU.Low Alert on the control panel.
Select the option you want.
Press OK to save the selection.
3. Maintenance
72
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
11
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
73
Cleaning the machine
12
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
• Use a dry lint-free cloth to clean the machine.
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
3. Maintenance
74
Cleaning the machine
1
1
2
2
2
2
1
1
3. Maintenance
75
Cleaning the machine
13
Cleaning the pickup roller
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
1
2
2
1
3. Maintenance
76
Tips for moving & storing your machine
•
When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•
When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
77
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams
79
• Clearing paper jams
80
• Understanding the status LED
92
• Understanding display messages
95
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 234).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 35).
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix papers in a tray.
•
Use only recommended print media (see "Print media specifications" on page 103).
4. Troubleshooting
79
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray 1
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
4. Troubleshooting
80
Clearing paper jams
2
In optional tray
4. Troubleshooting
81
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
82
Clearing paper jams
3
In the manual feeder/multi-purpose tray
M332xND/M382xD series
4. Troubleshooting
83
Clearing paper jams
M382xND/M382xDW/M402xND series
4. Troubleshooting
84
Clearing paper jams
4
Inside the machine
The fuser area is hot. Take care when removing paper from the machine.
4. Troubleshooting
85
Clearing paper jams
M3320/M3820/M4020 series
4. Troubleshooting
86
Clearing paper jams
M3325/M3825/M4025 series
1
2
2
1
4. Troubleshooting
87
Clearing paper jams
5
In exit area
The fuser area is hot. Take care when removing paper from the machine.
4. Troubleshooting
88
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
89
Clearing paper jams
6
In the duplex unit area
4. Troubleshooting
90
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
91
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 22).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 95).
• You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page
222).
• If the problem persists, call a service representative.
4. Troubleshooting
92
Understanding the status LED
LED
Status
Off
Description
The machine is off-line.
Blinking
When the backlight blinks, the machine is receiving or printing data.
On
• The machine is on-line and can be used.
Green
• A minor error has occurred and the machine is waiting for the error to be cleared. For models that supports display screen on
the control panel, check the display message. When the problem is cleared, the machine resumes.
Blinking
• Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 60).b
(
)
Status
• A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 62).
Red
• The cover is opened. Close the cover.
On
• There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page
95).
• A paper jam has occurred (see "Clearing paper jams" on page 80).
• An imaging unit has almost reached it’s estimated cartridge lifec. It is recommended to replace the toner cartridge.
(
) WPSb
(
)
Power
Blue
Blinking
The machine is attempting to connect to a wireless network.
On
The machine is connected to a wireless network (see "Wireless network setup" on page 145).
Off
The machine is disconnected from a wireless network.
On
The machine is in power save mode.
Off
The machine is in ready mode or machine’s power is off.
Blue
4. Troubleshooting
93
Understanding the status LED
LED
Eco
Status
Description
On
Eco mode is on (see "Eco printing" on page 49).
Off
Eco mode is off.
Green
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED
is on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 22).
c. When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine
Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Turning off this option and continuing to print may damage the device’s system.
4. Troubleshooting
94
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
Message
Paper jam
inside of duplex
• You can resolve the error with the guideline from the computers’s
Printing Status program window (see "Using Samsung Printer Status" on
page 222).
Paper jam
Meaning
Suggested solutions
Paper has jammed during
duplex printing. This is
applicable only to
machines with this feature.
Clear the jam (see "In
the duplex unit area"
on page 90).
Paper has jammed in inside
the machine.
Clear the jam (see
"Inside the machine"
on page 85).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
inside machine
• When you call for service, provide the service representative with the
contents of display message.
Paper jam in tray1
Paper has jammed in the
tray.
Clear the jam (see "In
tray 1" on page 80).
Paper jam in tray 2
Paper has jammed in the
optional tray.
Clear the jam (see "In
optional tray" on page
81).
Paper jamin MP tray
Paper has jammed in the
multi-purpose tray.
Clear the jam (see "In
the manual feeder/
multi-purpose tray" on
page 83).
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
7
Paper Jam-related messages
Message
Paper jam
in exit area
Meaning
Paper has jammed in the
exit area.
Suggested solutions
Clear the jam (see "In
exit area" on page 88).
4. Troubleshooting
95
Understanding display messages
8
Toner-related messages
Message
Replace
new cartridge
Message
Install toner
Not Compatible
Toner cartridge
Prepare new
cartridge
Meaning
Suggested solutions
A toner cartridge is not Reinstall the toner cartridge.
installed.
A toner cartridge is not Reinstall the toner cartridge two or
being detected
three times to confirm it is seated
properly. If the problem persists,
contact the service representatives.
Remove the protective film from the
Not removed
protective film from
toner cartridge.
toner.
The indicated toner
Install the corresponding toner
cartridge is not
cartridge with a Samsung-genuine
suitable for your
cartridge (see "Replacing the toner
machine.
cartridge" on page 62).
Small amount of toner Prepare a new cartridge for a
is left in the indicated replacement. You may temporarily
increase the printing quality by
cartridge. The
redistributing the toner (see
estimated cartridge
a
life of toner is close. "Redistributing toner" on page 60).
Meaning
Suggested solutions
A toner cartridge has • You can choose Stop or Continue
as shown on the control panel. If
reached its estimated
you select Stop, the printer stops
cartridge lifea.
printing. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.
• Replace the toner cartridge for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the toner cartridge" on
page 62).
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
consumables" on page 54). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
4. Troubleshooting
96
Understanding display messages
9
Imaging unit-related messages
Message
Replace new
Image unit
Message
Not Installed
Imaging unit
Not compatible
Imaging unit
Prepare new
Image unit
Meaning
Suggested solutions
An imaging unit is not Reinstall the imaging unit.
installed.
An imaging unit is not Reinstall the imaging unit two or three
being detected
times to confirm it is seated properly. If
the problem persists, contact the
service representatives.
Not remove protective Remove the protective film from the
film from toner.
imaging unit.
The imaging unit is not Install the corresponding cartridge
suitable for your
with a Samsung-genuine cartridge
machine.
(see "Replacing the imaging unit" on
page 65).
Small amount of toner Prepare a new imaging unit for a
is left in the imaging replacement.
unit. The estimated
cartridge life of toner is
close.
Meaning
Suggested solutions
An imaging unit has • You can choose Stop or Continue
as shown on the control panel. If
reached its estimated
you select Stop, the printer stops
cartridge life.
printing. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.
• Replace the imaging unit for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the imaging unit" on
page 65).
• If the machine stops printing,
replace the imaging unit (see
"Replacing the imaging unit" on
page 65).
Samsung does not recommend using a non-genuine Samsung cartridge
such as refilled or remanufactured. Samsung cannot guarantee a nongenuine Samsung cartridge's quality. Service or repair required as a result of
using non-genuine Samsung cartridges will not be covered under the
machine warranty.
4. Troubleshooting
97
Understanding display messages
10
12
Tray-related messages
Message
Paper Empty
in [tray number]
Misc. messages
Meaning
Suggested solutions
There is no paper in the
indicated tray.
Load paper in the tray (see
"Loading paper in the tray"
on page 36).
Message
Door Open
Close the cover until it locks
into place.
Install toner
The toner cartridge is
installed improperly, or the
connector is polluted.
Reinstall the Samsunggenuine toner cartridge two
or three times to confirm it is
seated properly. If the
problem persists, please call
for service.
Error [error
number]
The machine unit cannot
be controlled.
Reboot the power and try the
printing job again. If the
problem persists, please call
for service.
The machine is in a room
with improper room
temperature.
Move the machine to a room
with proper room
temperature.
Close it
11
Message
Network Problem:
IP Conflict
802.1x
Network Error
Meaning
Suggested solutions
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
Fail to authenticate.
Check the network
authentication protocol. If
the problem persists,
contact your network
administrator.
Suggested solutions
The cover is not securely
latched.
Error [error
number]
Network-related messages
Meaning
Turn off then on
Error [error
number]
Call for service
Not proper room
temp. Move set
4. Troubleshooting
98
Understanding display messages
Message
Output bin Full
Meaning
The output tray is full.
Remove papers from the
output tray, the machine
resumes printing. If the
problem persists, call for
service.
The life of the fuser unit will
be expired soon.
Replace the fuser unit with a
new one. If the problem
persists, please call for
service.
Remove paper
Replace
Fuser Soon
Replace new
Suggested solutions
Fuser unit
The life of the fuser unit will
be expired.
• Replace new
Tray1 roller
The life of the tray pick-up
roller will expired soon.
• Replace new
Tray2 roller
The life of the tray pick-up
roller will expired.
Replace the tray pick-up roller
with a new one. If the
problem persists, please call
for service.
4. Troubleshooting
99
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications
101
• Regulatory information
109
• Copyright
119
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
Items
Description
Dimension
Width x Length x Height
366 x 365.6 x 262.5 mm (14.4 x 14.39 x 10.33 inches)
Weight
Machine with consumables
• M332xND/M382xD series: 9.86 kg (21.7 lbs)
• M382xND/M382xDW/M402xND series: 10.18 kg (22.4 lbs)
Noise Levela
Ready mode
Less than 26 dB (A)
Print mode
• M332x series: Less than 55 dB (A)
• M382x/M402x series: Less than 57 dB (A)
Temperature
Humidity
Power ratingb
Operation
10 to 30 °C (50 to 86 °F)
Storage (packed)
-20 to 40 °C (-4 to 104 °F)
Operation
20 to 80% RH
Storage (packed)
10 to 90% RH
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
5. Appendix
101
Specifications
Items
Power consumption
Wirelessf
a.
b.
c.
d.
e.
f.
Description
Average operating mode
Less than 700 W
Ready mode
Less than 10 W
Power save mode c
Less than 1.1W (Wi-Fi Direct on: Less than 2.8 Wd)
Power off mode e
Less than 0.1 W
Module
SPW-B4319U
Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
The power consumption of power save mode may be affected by machine's status, setting conditions, operating environment.
Wireless model only (see "Features by models" on page 8).
Power consumption can be completely avoided only when the power cable is not connected.
Wireless models only (see "Features by models" on page 8).
5. Appendix
102
Specifications
2
Print media specifications
Type
Size
Dimensions
Plain paper
Letter
Legal
US Folio
A4
Oficio
JIS B5
ISO B5
Executive
A5
A6
216 x 279 mm (8.5 x 11 inches)
216 x 356 mm (8.5 x 14 inches)
216 x 330 mm (8.5 x 13 inches)
210 x 297 mm (8.26 x 11.69 inches)
216 x 343 mm (8.5 x 13.5 inches)
182 x 257 mm (7.16 x 10.11 inches)
176 x 250 mm (6.93 x 9.84 inches)
184 x 267 mm (7.25 x 10.5 inches)
148 x 210 mm (5.82 x 8.26 inches)
105 x 148 mm (4.13 x 5.82 inches)
Envelope Monarch
Envelope No. 10
Envelope DL
Envelope C5
Envelope C6
Refer to the Plain
paper section
98 x 191 mm (3.87 x 7.5 inches)
105 x 241 mm (4.12 x 9.5 inches)
110 x 220 mm (4.33 x 8.66 inches)
162 x 229 mm (6.37 x 9.01 inches)
114 x 162 mm (4.48 x 6.38 inches)
Refer to the Plain paper section
Envelope
Thick paper
Thicker paper
Refer to the Plain
paper section
Refer to the Plain paper section
Thin paper
Refer to the Plain
paper section
Refer to the Plain paper section
Print media weight/Capacitya
Tray1 / Optional tray
Multi-purpose tray
Manual feederb c
70 to 85 g/m2 (19 to 24 lbs 70 to 85 g/m2 (19 to 24 lbs 70 to 85 g/m2 (19 to 24 lbs
bond)
bond)
bond)
• 250 sheets of 80 g/m2
(20 lbs bond)
• 50 sheets of 80 g/m2 (20 • 1 sheet of 80 g/m2 (20 lbs
lbs bond)
bond)
• 150 sheets of 75 g/m2
(20 lbs bond)
Not available in tray1/
optional tray.
75 to 90 g/m2 (20 to 24 lbs 75 to 90 g/m2 (20 to 24 lbs
bond)
bond)
86 to 105 g/m2 (23 to 28 lbs
bond)
Not available in tray1/
optional tray.
86 to 105 g/m2 (23 to 28 lbs 86 to 105 g/m2 (23 to 28 lbs
bond)
bond)
164 to 220 g/m2 (44 to 58
lbs bond)
164 to 220 g/m2 (44 to 58 lbs
bond)
60 to 70 g/m2 (16 to 19 lbs 60 to 70 g/m2 (16 to 19 lbs 60 to 70 g/m2 (16 to 19 lbs
bond)
bond)
bond)
5. Appendix
103
Specifications
Type
Size
Transparency
Letter, A4
Labelsd
Card stock
Bond paper
Refer to the Plain paper section
Letter, Legal, US Folio, Refer to the Plain paper section
A4, JIS B5, ISO B5,
Executive, A5
Letter, Legal, US Folio, Refer to the Plain paper section
A4, JIS B5, ISO B5,
Executive, A5
Refer to the Plain
Refer to the Plain paper section
paper section
Minimum size (custom)e, f
Maximum size (custom)
a.
b.
c.
d.
e.
f.
Dimensions
Print media weight/Capacitya
Tray1 / Optional tray
Multi-purpose tray
Manual feederb c
Not available in tray1/
138 to 146 g/m2 (36.81 to 138 to 146 g/m2 (36.81 to
optional tray.
38.91 lbs bond)
38.91 lbs bond)
Not available in tray1/
optional tray.
120 to 150 g/m2 (32 to 40
lbs bond)
120 to 150 g/m2 (32 to 40 lbs
bond)
121 to 163 g/m2 (32 to 43
lbs bond)
121 to 163 g/m2 (32 to 43
lbs bond)
121 to 163 g/m2 (32 to 43 lbs
bond)
106 to 120 g/m2 (28 to 32
lbs bond)
106 to 120 g/m2 (28 to 32
lbs bond)
106 to 120 g/m2 (28 to 32 lbs
bond)
• Multi-purpose(or manual
60 to 163 g/m2 (16 to 43 lbs bond)
feeder) tray: 76 x 127 mm (2.99 x
Not available in optional tray.
5 inches)
• Tray 1: 105 x 148.5 mm (4.13 x
5.85 inches)
216 x 356 mm (8.5 x 14 inches)
Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
M332xND/M382xD series only.
1 sheet for manual feeder.
The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
The paper types available in multi-purpose tray: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
The paper types available in tray 1: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
5. Appendix
104
Specifications
3
System requirements
Microsoft® Windows®
Requirement (recommended)
Operating system
CPU
RAM
free HDD space
Windows® XP
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (256 MB)
1.5 GB
Windows Server® 2003
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (512 MB)
1.25 GB to 2 GB
Windows Server® 2008
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
512 MB (2 GB)
10 GB
Windows Vista®
Intel® Pentium® IV 3 GHz
512 MB (1 GB)
15 GB
Windows® 7
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
1 GB (2 GB)
16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2008 R2
Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
512 MB (2 GB)
10 GB
Windows® 8
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
1 GB (2 GB)
16 GB
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
5. Appendix
105
Specifications
Mac
Requirements (Recommended)
Operating system
CPU
Mac OS X 10.5
• Intel® processors
RAM
Free HDD space
512 MB (1 GB)
1 GB
• 867 MHz or faster Power PC G4/G5
Mac OS X 10.6
• Intel® processors
1 GB (2 GB)
1 GB
Mac OS X 10.7 - 10.8
• Intel® processors
2 GB
4 GB
Linux
Items
Operating system
Requirements
Redhat® Enterprise Linux WS 4, 5, 6 (32/64 bit)
Fedora 5 ~ 15 (32/64 bit)
OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/64 bit)
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04 (32/64 bit)
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)
Debian 4.0, 5.0, 6.0 (32/64 bit)
CPU
Pentium IV 2.4GHz (Intel Core™2)
RAM
512 MB (1 GB)
5. Appendix
106
Specifications
Items
Free HDD space
Requirements
1 GB (2 GB)
Unix
Items
Requirements
Sun Solaris 9, 10, 11 (x86, SPARC)
Operating system
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (Power PC)
Free HDD space
Up to 100 MB
5. Appendix
107
Specifications
4
Network environment
Network and wireless models only (see "Features by models" on page 8).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items
Network interface
Specifications
• Ethernet 10/100/1000 Base-TX Wired Lan
Network operating system
• 802.11b/g/n Wireless LAN
• Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows
Server® 2008 R2
• Various Linux OS
• Mac OS X 10.5 -10.8
Network protocols
• UNIX OS
• TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD, AirPrint, Google Cloud Print
• SNMPv 1/2/3, HTTP, IPSec
Wireless security
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec)
• Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
108
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
5. Appendix
109
Regulatory information
6
8
Ozone safety
Recycling
This product’s ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
7
9
Power saver
China only
This printer contains advanced energy conservation technology that
reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENRGY STAR label will be on
your machine. Check if your machine is ENERGY STAR certified.
5. Appendix
110
Regulatory information
10
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection
systems)
(The United States of America only)
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
11
State of California Proposition 65 Warning (US Only)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other s of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
12
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
•
This device may not cause harmful interference, and
•
This device must accept any interference received, including interference
that may cause undesired operation.
5. Appendix
111
Regulatory information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
13
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. This section is only applicable if these devices are present.
Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the
United States of America if an FCC ID number is on the system label.
5. Appendix
112
Regulatory information
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
include extremities). This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
RF exposure limits as set by the FCC.
FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1m W/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
cannot be colocated with another transmitter and transmitting antenna.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation of the device.
14
Russia only
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
15
Germany only
5. Appendix
113
Regulatory information
16
Turkey only
The 13 amp plug is the most widely used in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
17
Thailand only
Important warning:
You must earth this machine.
18
Replacing the Fitted Plug (for UK Only)
The wires in the mains lead have the following color code:
• Green and Yellow: Earth
Important
• Blue: Neutral
• Brown: Live
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
Contact the people from you purchased the machine.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
5. Appendix
114
Regulatory information
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
19
Declaration of conformity (European countries)
Approvals and Certifications
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
Hereby, Samsung Electronics, declares that this [ProXpress M332xND,
ProXpress M382xD, ProXpress M382xND, ProXpress M402xND] is in
compliance with the essential requirements and other relevant
provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/
108/EC).
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
Hereby, Samsung Electronics, declares that this [ProXpress M382xDW]
is in compliance with the essential requirements and other relevant
provisions of R&TTE Directive 1999/5/EC.
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
The product has been tested against TBR21. To assist in the use and application
of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure
network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
5. Appendix
115
Regulatory information
European radio approval information (for products
fitted with EU-approved radio devices)
20
Israel only
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
21
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the
system label.
The power output of the wireless device or devices that may be embedded in
you printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
European states with restrictions on use:
EU
EEA/EFTA countries
No limitations at this time
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. The following section is a general overview of
considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
requirements. Wireless devices are closely regulated and use may not be
allowed.
5. Appendix
116
Regulatory information
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of
common restrictions are listed below:
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth
communication devices are examples of devices that provide wireless
communication.
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
5. Appendix
117
Regulatory information
22
China only
5. Appendix
118
Copyright
© 2013 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
•
Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•
Microsoft, Windows, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft
Corporation.
•
Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
•
Google Cloud Print is a trademark of Google Inc.
•
iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are trademarks
of Apple Inc.
•
All other brand or product names are trademarks of their respective companies or organizations.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV.1.00
5. Appendix
119
User’s Guide
ADVANCED
ADVANCED
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
ADVANCED
1. Software Installation
Installation for Mac
124
Reinstallation for Mac
125
Installation for Linux
126
Reinstallation for Linux
127
2. Using a Network-Connected
Machine
178
Layout
179
Paper
180
Graphic
181
System Setup
182
Emulation
185
Network
186
Job Management
188
4. Special Features
Useful network programs
129
Wired network setup
130
Installing driver over the network
133
IPv6 configuration
142
Wireless network setup
145
Samsung MobilePrint
170
AirPrint
171
Google Cloud Print™
173
3. Useful Setting Menus
Before you begin reading a chapter
Information
177
Altitude adjustment
190
Entering various characters
191
Printing features
192
Using optional device features
208
5. Useful Management Tools
Accessing management tools
211
Easy Capture Manager
212
Samsung AnyWeb Print
213
Easy Eco Driver
214
Using SyncThru™ Web Service
215
121
ADVANCED
Using Samsung Easy Printer Manager
219
Using Samsung Printer Status
222
Using Samsung Printer Experience
224
Using the Linux Unified Driver Configurator 230
6. Troubleshooting
Paper feeding problems
235
Power and cable connecting problems
236
Printing problems
237
Printing quality problems
241
Operating system problems
249
122
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 133).
• Installation for Mac
124
• Reinstallation for Mac
125
• Installation for Linux
126
• Reinstallation for Linux
127
• If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 25).
• Only use a USB cable no longer then 3 meter (118 inches).
Installation for Mac
1
Make sure that the machine is connected to your computer and
powered on.
10
Select Direct Connection using USB cable on the Printer Connection
Type and click Continue.
2
Insert the supplied software CD into your CD-ROM drive.
11
Click Add Printer button to select your printer and add it to your printer
list.
If your machine supports fax, click Add Fax button to select your fax and
add it to your fax list
12
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•
4
5
6
7
8
After the installation is finished, click Close.
For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
1. Software Installation
124
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open the Applications folder > Samsung > Printer Software
Uninstaller.
2
3
4
5
To uninstall printer software, click Continue.
Check the program you want to delete and click Uninstall.
Enter the password and click OK.
After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
1. Software Installation
125
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
The installation program added the Unified Driver Configurator desktop icon
and the Unified Driver group to the system menu for your convenience. If you
have any difficulties, consult the on-screen help that is available through your
system menu or from the driver package Windows applications, such as Unified
Driver Configurator or Image Manager.
Installing the Unified Linux Driver
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3
From the Samsung website, download the Unified Linux Driver package
to your computer.
4
5
6
7
Right-click the Unified Linux Driver package and extract the package.
Double click cdroot > autorun.
When the welcome screen appears, click Next.
When the installation is complete, click Finish.
1. Software Installation
126
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to uninstall the printer driver. If you
are not a super user, ask your system administrator.
3
Open the Terminal program. When the Terminal screen appears, type in
the following.
[root@localhost root]#cd /opt/Samsung/mfp/uninstall/
[root@localhost uninstall]#./uninstall.sh
4
5
Click Next.
Click Finish.
1. Software Installation
127
2. Using a NetworkConnected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network programs
129
• Wired network setup
130
• Installing driver over the network
133
• IPv6 configuration
142
• Wireless network setup
145
• Samsung MobilePrint
170
• AirPrint
171
• Google Cloud Print™
173
Supported optional devices and features may differ according to your model (see "Features by
models" on page 8).
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
• Before using the programs below, set the IP address first.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 8).
2
SyncThru™ Web Admin Service
Web-based machine management solution for network administrators.
SyncThru™ Web Admin Service provides you with an efficient way of managing
network devices and lets you remotely monitor and troubleshoot network
machines from any site with corporate internet access.
•
Download this program from http://solution.samsungprinter.com.
1
3
SyncThru™ Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "Using SyncThru™ Web Service" on page 215).
•
Check the supplies information and status.
•
Customize machine settings.
•
Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
•
Configure the network parameters necessary for the machine to connect to
various network environments.
SetIP wired network setup
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
•
See "IPv4 configuration using SetIP (Windows)" on page 130.
•
See "IPv4 configuration using SetIP (Mac)" on page 131.
•
See "IPv4 configuration using SetIP (Linux)" on page 132.
• The machine that does not support the network port, it will not be able
to use this feature (see "Rear view" on page 21).
• TCP/IPv6 is not supported by this program.
2. Using a Network-Connected Machine
129
Wired network setup
4
Printing a network configuration report
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
•
MAC Address: 00:15:99:41:A2:78
•
IP Address: 169.254.192.192
5
Setting IP address
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 21).
• TCP/IPv6 is not supported by this program.
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 30).
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
• It may be necessary to press OK to navigate to lower-level menus for
some models.
IPv4 configuration using SetIP (Windows)
•
The machine has the display screen: Press the
(Menu) button on the
control panel and select Network > Network Conf.
•
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
The machine does not have the display screen: Press the
(Cancel)button for more than five seconds on the control panel.
2. Using a Network-Connected Machine
130
Wired network setup
1
2
3
4
5
Download the software from the Samsung website then unpack and
install it: (http://www.samsung.com > find your product > Support or
Downloads).
Follow the instructions in the installation window.
Before using the SetIP program, disable the computer firewall from System
Preferences > Security > Firewall.
Connect your machine to the network with a network cable.
The following instructions may vary from your model.
Turn on the machine.
From the Windows Start menu, select All Programs > Samsung
Printers > SetIP > SetIP.
6
Click the
window.
7
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
1
2
Connect your machine to the network with a network cable.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
Insert the supplied software CD into your CD-ROM drive.
icon in the SetIP window to open the TCP/IP configuration
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 130) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8
IPv4 configuration using SetIP (Mac)
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
•
4
5
6
7
For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
2. Using a Network-Connected Machine
131
Wired network setup
8
Click Install. All components necessary for machine operations will be
installed.
IPv4 configuration using SetIP (Linux)
If you click Customize, you can choose individual components to install.
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
9
10
Enter the password and click OK.
11
Click the
window.
12
The following instructions may vary from your model or operating systems.
Select Network connection on the Printer Connection Type and click
Set IP Address button.
icon in the SetIP window to open the TCP/IP configuration
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
1
2
3
4
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 130) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
13
Open /opt/Samsung/mfp/share/utils/.
Double-click the SetIPApplet.html file.
Click to open the TCP/IP configuration window.
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 130) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
5
The machine will automatically print the Network Configuration
Report.
2. Using a Network-Connected Machine
132
Installing driver over the network
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 8).
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 21).
•
You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select
Software to Install window.
2. Using a Network-Connected Machine
133
Installing driver over the network
Using Enhanced Features and Participating in Printer Usage
Information Collection Program (optional). Then, click Next.
6
Windows
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 130).
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•
4
5
If the Connected Device window appears, check that the machine is
connected to your network. Then, click Next.
For Windows 8,
The firewall software might be blocking network communication. Before
connecting the device to the network, disable the computer’s firewall.
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Select Network connection on the Printer Connection Type screen.
Read and accept The software End User License Agreement and
6
The searched machines will be shown on the screen. Select the one you
wish to use and click OK.
7
Follow the instructions in the installation window.
2. Using a Network-Connected Machine
134
Installing driver over the network
From the Windows 8 Start Screen
3
Click Add a device.
Discovered machines will be shown on the screen.
• Samsung Printer Experience app can only be used in the Start screen
when V4 driver is installed. The V4 driver is automatically downloaded
from the Windows Update if your computer is connected to the Internet.
If not, you can manually download the V4 driver from Samsung website,
www.samsung.com > find your product > Support or downloads.
• You can download Samsung Printer Experience app from the
Windows Store. You need have a Microsoft account to use the Windows
Store.
a From Charms, select Search.
b Click Store.
c Search and click Samsung Printer Experience.
d Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
4
Click the model name or host name you wish to use.
You can print a Network Configuration Report from the machine’s control
panel that will show the current machine’s host name (see "Printing a
network configuration report" on page 161).
5
The driver is automatically installed from the Windows Update.
Silent installation Mode
Silent installation mode is an installation method that does not require any user
intervention. Once you start the installation, the machine driver and software
are automatically installed on you computer. You can start the silent installation
by typing /s or /S in the command window.
Command-line Parameters
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 130).
2
From Charms, select Settings > Change PC settings > Devices.
Following table shows commands that can be used in the command window.
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
2. Using a Network-Connected Machine
135
Installing driver over the network
Command- line
/s or
Definition
Starts silent installation.
/S
/p”<port name>” or
Specifies printer port.
/P”<port name>”
Network Port will be
created by use of
Standard TCP/IP
Port monitor. For
local port, this port
must exist on
system before
being specified by
command.
/a”<dest_path>” or
/A”<dest_path>”
Specifies destination path
for installation.
The destination
path should be a
fully qualified path.
Description
Installs machine drivers
without prompting any UIs or
user intervention.
Printer port name can be
specified as IP address,
hostname, USB local port
name or IEEE1284 port name.
Command- line
Definition
Description
/n”<Printer name>”
or
Specifies printer name.
Printer instance shall be
created as specified printer
name.
With this parameter, you can
add printer instances as your
wishes.
Commands not to set the
installed driver as a default
machine driver.
It indicates installed machine
driver will not be the default
machine driver on your
system if there are one or
more printer drivers installed.
If there is no installed
machine driver on your
system, then this option
won’t be applied because
Windows OS will set installed
printer driver as a default
machine driver.
Uses existing machine
driver files to create printer
instance if it is already
installed.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional driver.
/N”<Printer name>”
/nd or
/ND
For example:
•
/p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer. /
p”USB001”, /P”LPT1:”, /
p”hostname”
Since machine drivers should
be installed on the OS specific
location, this command
applies to only application
software.
/x or
/X
2. Using a Network-Connected Machine
136
Installing driver over the network
7
Command- line
/up”<printer
name>” or
/UP”<printer
name>”
/d or
/D
Definition
Description
Removes only specified
printer instance and not the
driver files.
This command provides a
way to remove only specified
printer instance from your
system without effecting
other printer drivers. It will
not remove printer driver files
from your system.
Uninstalls all device drivers
and applications from your
system.
/v”<share name>” or Shares installed machine
and add other available
/V”<share name>”
platform drivers for Point &
Print.
/o or
/O
Opens Printers and Faxes
folder after installation.
/h, /H or /?
Shows Command-line Usage.
Mac
1
Make sure that the machine is connected to your network and powered
on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
This command will remove all
installed device drivers and
application software from
your system.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
<share name> for point and
print.
This command will open
Printers and Faxes folder
after the silent installation.
•
4
5
6
7
8
For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
2. Using a Network-Connected Machine
137
Installing driver over the network
9
10
Enter the password and click OK.
11
Click Add Printer button to select your printer and add it to your printer
list.
12
13
14
Click IP and select HP Jetdirect - Socket in Protocol.
15
16
17
Select Network connection on the Printer Connection Type and click
Continue.
Enter the machine’s IP address in the Address input field.
Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
If Auto Select does not work properly, choose Select Printer Software
and your machine name in Print Using.
Click Add.
After the installation is finished, click Close.
8
Linux
Install the Linux driver and add network printer
1
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2
3
4
5
6
7
8
9
10
11
12
Download the Unified Linux Driver package from the Samsung website.
Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.
Double-click the cdroot > autorun.
The Samsung installer window opens. Click Next.
The add printer wizard window opens. Click Next.
Select network printer and click Search button.
The machine’s IP address and model name appears on list field.
Select your machine and click Next.
Input the printer description and Next.
After the machine is added, click Finish.
When installation is done, click Finish.
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
2. Using a Network-Connected Machine
138
Installing driver over the network
Add a network printer
1
2
3
4
5
6
7
8
Double-click the Unified Driver Configurator.
To use the UNIX printer driver, you have to install the UNIX printer driver
package first, then setup the printer. You can download the UNIX printer driver
package from the Samsung website (http://www.samsung.com > find your
product > Support or Downloads).
Click Add Printer.
The Add printer wizard window opens. Click Next.
Installing the UNIX printer driver package
Select Network printer and click the Search button.
The installation procedure is common for all variants of UNIX OS mentioned.
The printer’s IP address and model name appears on list field.
1
From the Samsung website, download and unpack the UNIX Printer
Driver package to your computer.
2
Acquire root privileges.
Select your machine and click Next.
Enter the printer description and click Next.
After the machine is added, click Finish.
“su -”
3
Copy the appropriate driver archive to the target UNIX computer.
9
See administration guide of your UNIX OS for details.
UNIX
• Make sure your machine supports the UNIX operating system before
installing the UNIX printer driver (see "Operating System" on page 8).
4
For example, on IBM AIX, use the following commands.
“gzip -d < enter the package name | tar xf -”
• The commands are marked with “”, when typing the commands, do not
type “”.
• Some features and optional goods may not be available depending on
model or country (see "Operating System" on page 8).
Unpack the UNIX printer driver package.
5
Go to the unpacked directory.
2. Using a Network-Connected Machine
139
Installing driver over the network
6
Run the install script.
Uninstalling the printer driver package
“./install –i”
install is the installer script file which is used to install or uninstall the
UNIX Printer Driver package.
The utility should be used to delete the printer installed in the system.
a Run “uninstallprinter” command from the terminal.
It will open the Uninstall Printer Wizard.
The installed printers are listed in the drop-down list.
b Select the printer to be deleted.
c Click Delete to delete the printer from the system.
d Execute the “. /install –d” command to uninstall the whole package.
e To verify removal results, execute the “. /install –c” command.
Use “chmod 755 install” command to give the permission to the
installer script.
7
8
Execute the “. /install –c” command to verify installation results.
Run “installprinter” from the command line. This will bring up the Add
Printer Wizard window. Setup the printer in this window referring to
the following procedures.
To re-install it, use the command “. /install –i” to reinstall the binaries.
On some UNIX OS, for example on Solaris 10, just added printers may not be
enabled and/or may not accept jobs. In this case run the following two
commands on the root terminal:
“accept <printer_name>”
“enable <printer_name>”
Setting up the printer
To add the printer to your UNIX system, run ‘installprinter’ from the command
line. This will bring up the Add Printer Wizard window. Setup the printer in this
window according to the following steps:
1
2
3
Type the name of the printer.
Select the appropriate printer model from the model list.
Enter any description corresponding to the type of the printer in the
Type field. This is optional.
2. Using a Network-Connected Machine
140
Installing driver over the network
4
5
6
7
8
9
10
11
12
Specify any printer description in the Description field. This is optional.
Specify the printer location in the Location field.
Type the IP address or DNS name of the printer in the Device textbox for
network-connected printers. On IBM AIX with jetdirect Queue type,
only the DNS name is possible-numeric IP address is not allowed.
Queue type shows the connection as lpd or jetdirect in the
corresponding list box. Additionally, usb type is available on Sun Solaris
OS.
Select Copies to set the number of copies.
Check the Collate option to receive copies already sorted.
Check the Reverse Order option to receive copies in the reverse order.
Check the Make Default option to set this printer as default.
Click OK to add the printer.
2. Using a Network-Connected Machine
141
IPv6 configuration
10
IPv6 is supported properly only in Windows Vista or higher.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 8 or "Menu
overview" on page 30).
From the control panel
Activating IPv6
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 30).
• If the IPv6 network seems to not be working, set all the network setting
to the factory defaults and try again using Clear Setting.
• It may be necessary to press OK to navigate to lower-level menus for
some models.
The machine supports the following IPv6 addresses for network printing and
managements.
•
Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
•
Stateless Address: Automatically configured IPv6 address by a network
router.
•
Stateful Address: IPv6 address configured by a DHCPv6 server.
•
Manual Address: Manually configured IPv6 address by a user.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
1
Select
(Menu) > Network > TCP/IP (IPv6) > IPv6 Protocol on the
control panel.
2
3
Select On and press OK.
Turn the machine off and turn it on again.
When you install the printer driver, do not configure both IPv4 and IPv6. We
recommend to configure either IPv4 or IPv6.
DHCPv6 address configuration
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
2. Using a Network-Connected Machine
142
IPv6 configuration
11
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 30).
• It may be necessary to press OK to navigate to lower-level menus for
some models.
1
Select
(Menu) > Network > TCP/IP (IPv6) > DHCPv6 Config on the
control panel.
2
Press OK to select the required value you want.
•
Router: Use DHCPv6 only when requested by a router.
•
Always Use: Always use DHCPv6 regardless of router request.
•
Never Use: Never use DHCPv6 regardless of router request.
From the SyncThru™ Web Service
Activating IPv6
1
Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec00000
3
When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4
5
6
7
Click TCP/IPv6 on the left pane of the website.
Check the IPv6 Protocol check box to activate IPv6.
Click the Apply button.
Turn the machine off and turn it on again.
2. Using a Network-Connected Machine
143
IPv6 configuration
• You can also set the DHCPv6.
Address must be enclosed in '[ ]' brackets.
• To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
through F).
IPv6 address configuration
1
Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2
Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 130).
3
•
Link-local Address: Self-configured local IPv6 address (Address
starts with FE80).
•
Stateless Address: Automatically configured IPv6 address by a
network router.
•
Stateful Address: IPv6 address configured by a DHCPv6 server.
•
Manual Address: Manually configured IPv6 address by a user.
Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
2. Using a Network-Connected Machine
144
Wireless network setup
• Make sure your machine supports wireless networking. Wireless
networking may not be available depending on the model (see "Features
by models" on page 8).
• If the IPv6 network seems to not be working, set all the network settings
to the factory defaults and try again using Clear Setting.
Wireless network name and network password
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
12
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc mode
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
2. Using a Network-Connected Machine
145
Wireless network setup
13
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
Some wireless network installation types may not be available depending on the model or country.
Set up method
Connecting method
From the computer
Description & Reference
A
Windows user, see "Access point via USB cable (recommended)" on page 152.
B
Mac user, see "Access point via USB cable (recommended)" on page 157.
C
See "Using a network cable" on page 160.
D
See "Machines with a display screen" on page 149.
E
See "Using the menu button" on page 151.
With Access Point
From the machine’s control panel
2. Using a Network-Connected Machine
146
Wireless network setup
Set up method
Connecting method
From the computer
Without Access Point
Description & Reference
F
Windows user, see "Ad hoc via USB cable" on page 154.
G
Mac user, see "Ad hoc via USB cable" on page 158.
Wi-Fi Direct setup
See "Setting the Wi-Fi Direct for mobile printing" on page 163.
H
• If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting for wireless network" on page 165).
• It is strongly recommended that you set the password on Access Points. If you do not set the password on Acess Points, they might be exposed to illegal access
from unknown machine including PCs, smart phones and printers. Refer to the Access Point user guide for password settings.
2. Using a Network-Connected Machine
147
Wireless network setup
Choosing your type
14
Using the WPS button
There are two methods available to connect your machine to a wireless network
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily configure the wireless network settings by
pressing the
(WPS) button on the control panel without a computer.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
using the
(WPS) button on the control panel.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the
(WPS) button on the
control panel of your machine and the WPS (PBC) button on a Wi-Fi Protected
Setup™ WPS-enabled access point (or wireless router) respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on a WiFi Protected Setup™ WPS-enabled access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
You can change the WPS mode from the control panel
Network > Wi-Fi > WPS).
(Menu) >
Items to prepare
•
Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•
Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•
Networked computer (PIN mode only)
2. Using a Network-Connected Machine
148
Wireless network setup
Machines with a display screen
1
Connecting in PBC mode
1
Connecting in PIN mode
Or press and hold the
than 2 seconds.
Select
(Menu) > Network > Wi-Fi > WPS > ConnectViaPBC on the
control panel.
Or press and hold the
than 2 seconds.
(WPS) button on the control panel for more
2
The eight-digit PIN appears on the display.
The messages are displayed on the display screen in the order below:
Press the WPS (PBC) button on the access point (or wireless router).
a Connecting: The machine is connecting to the wireless network.
The messages are displayed on the display screen in the order below:
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
a Connecting: The machine is connecting to the access point (or
wireless router).
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c AP SSID: After completing the wireless network connection process,
the AP’s SSID information appears on the display.
3
(WPS) button on the control panel for more
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The machine starts waiting for up to two minutes until you press the WPS
(PBC) button on the access point (or wireless router).
2
Select
(Menu) > Network > Wi-Fi > WPS > ConnectViaPIN on the
control panel.
c SSID Type: After completing the wireless network connection
process, the AP’s SSID information is displayed on the LCD display.
3
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
2. Using a Network-Connected Machine
149
Wireless network setup
Machines without a display screen
Connecting in PBC mode
1
Connecting in PIN mode
1
Press and hold the
(WPS) button on the control panel for about 2 - 4
seconds until the status LED blinks quickly.
The machine starts connecting to the wireless network. The LED blinks
slowly for up to two minutes until you press the PBC button on the
access point (or wireless router).
The network configuration report, including PIN, must be printed (see
"Printing a network configuration report" on page 130).
In ready mode, press and hold the
(Stop/Clear)button on the
control panel for about 5 seconds. You can find your machine’s PIN.
2
Press and hold the
(WPS) button on the control panel for more than
4 seconds until the status LED stays on.
The machine starts connecting to the access point (or wireless router).
2
Press the WPS (PBC) button on the access point (or wireless router).
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
3
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The LED blinks slowly for up to two minutes until you enter the eightdigit PIN.
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
The WPS LED blinks in the order below:
3
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
4
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
2. Using a Network-Connected Machine
150
Wireless network setup
Re-connecting to a network
Disconnecting from a network
When the wireless function is off, the machine automatically tries to re-connect
to the access point (or wireless router) with the previously used wireless
connection settings and address.
To disconnect the wireless network connection, press the
the control panel for more than two seconds.
In the following cases, the machine automatically re-connects to the
wireless network:
(WPS) button on
•
When the Wi-Fi network is in idle mode: The machine is immediately
disconnected from the wireless network and the WPS LED turns off.
•
When the Wi-Fi network is being used: While the machine waits until the
current job is finished, the light blinks fast on the WPS LED. Then, the
wireless network connection is automatically disconnected and the WPS
• The machine is turned off and on again.
• The access point (or wireless router) is turned off and on again.
LED turns off.
15
Canceling the connection process
Using the menu button
To cancel the wireless network connection when the machine is connecting to
the wireless network, press and release the
(Stop/Clear) on the control
panel. You need to wait 2 minutes to re-connect to the wireless network.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Features by models"
on page 8).
Before starting, you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
2. Using a Network-Connected Machine
151
Wireless network setup
Access point via USB cable (recommended)
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over the
network" on page 133).
1
2
Items to prepare
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
Press the OK to select the setup method you want.
•
A machine installed with a wireless network interface
•
•
USB cable
Select
panel.
•
(Menu) > Network > Wi-Fi > Wi-Fi Settings on the control
Search List (recommended): In this mode, the setup is automatic.
The machine will display a list of available networks from which to
choose. After a network is chosen then printer will prompt for the
corresponding security key.
Custom: In this mode, users can give or edit manually their own
SSID, or choose the security option in detail.
Creating the infrastructure network
1
2
Turn on your computer, access point, and machine.
Insert the supplied software CD into your CD-ROM drive.
16
Setup using Windows
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD (see "Accessing
management tools" on page 211).
2. Using a Network-Connected Machine
152
Wireless network setup
3
Read and accept The software End User License Agreement and
Using Enhanced Features and Participating in Printer Usage
Information Collection Program (optional). Then, click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
4
5
Select Configure the wireless network connection using USB cable
on the Printer Connection Type screen. Then, click Next.
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If the wireless network is already set up, the Wireless Network
Information window appears. Select I want to install software with
the current settings. (Recommended). Then, click Next.
• Network Password: Enter the encryption network password value.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
2. Using a Network-Connected Machine
153
Wireless network setup
6
7
When the network connection window appears, disconnect the network
cable. Then, click Next. The network cable connection can interfere with
searching for wireless devices.
8
If your printer supports Wi-Fi Direct, the following screen screen appears.
Click Next.
When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
9
10
Select the components to be installed.
11
If you want to register your machine with the Samusng web site and
receive useful information, click On-line Registration. If not, click
Finish.
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad-hoc wireless network by
following the simple steps below.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 164).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.
Items to prepare
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
USB cable
2. Using a Network-Connected Machine
154
Wireless network setup
Creating the ad hoc network in Windows
1
2
3
5
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
Turn on your computer and the wireless network machine.
Insert the supplied software CD into your CD-ROM drive.
• Enter the wireless Network Name: Enter the SSID name you want (SSID
is case-sensitive).
Read and accept The software End User License Agreement and
Using Enhanced Features and Participating in Printer Usage
Information Collection Program (optional). Then, click Next.
• Operation Mode: Select ad hoc.
• Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz).
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
• Encryption: Select the encryption (None, WEP64, WEP128).
• Network Password: Enter the encryption network password value.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the ad hoc network
has security enabled.
Select Open System or Shared Key for the authentication and click Next.
4
Select Configure the wireless network connection using USB cable
on the Printer Connection Type screen.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
2. Using a Network-Connected Machine
155
Wireless network setup
6
The window showing the wireless network setting appears. Check the
settings and click Next.
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
7
8
If your computer is set to DHCP and you want to use the Static wireless
network setting, you must contact the network administrator to get the
static IP address.
• For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
• For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is as shown follows:
The Wireless Network Setting Complete window appears. Click Next.
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
9
10
Select the components to be installed.
11
If you want to register your machine with the Samusng web site and
receive useful information, click On-line Registration. If not, click
Finish.
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
17
Setup using Mac
Items to prepare
- IP address: 169.254.133.42
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as below:
- IP address: 169.254.133.43
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
2. Using a Network-Connected Machine
156
Wireless network setup
•
A machine installed with a wireless network interface
•
USB cable
Access point via USB cable (recommended)
1
2
3
4
5
6
7
8
9
10
Check whether the USB cable is connected to the machine.
11
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If the wireless network is already set up, the Wireless Network
Information window appears. Select I want to install software with
the current settings. (Recommended). Then, click Next.
When you set the wireless configuration manually, click Advanced Setting.
Turn on your computer, access point, and machine.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
Insert the supplied software CD into your CD-ROM drive.
• Operation Mode: Select Infrastructure.
Double-click the CD-ROM icon that appears on your Mac desktop.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
When the message that warns that all applications will close on your
computer appears, click Continue.
Click Wireless Network Setting button on the User Options Pane.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES,
TKIP, AES)
• Network Password: Enter the encryption network password value.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
2. Using a Network-Connected Machine
157
Wireless network setup
The wireless network security window appears when the access point has
security enabled.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 164).
Enter the Network Password of the access point (or router).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
12
• Password setting is the numeric string, and the size is 8 ~ 64 characters.
If your printer supports Wi-Fi Direct, the following screen appears.
Click Next.
13
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine.
14
Wireless network set up is completed. After the installation is finished,
click Quit.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Mac" on
page 124).
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad hoc wireless network by
following these simple directions.
2. Using a Network-Connected Machine
158
Wireless network setup
Items to prepare
11
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
• Enter the wireless Network Name: Enter the SSID name (SSID is casesensitive).
•
USB cable
• Operation Mode: Select ad hoc.
• Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz).
Creating the ad hoc network in Mac
1
2
3
4
5
6
7
8
9
10
Check whether the USB cable is connected to the machine.
Turn on your computer and the wireless network machine.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
• Encryption: Select the encryption (None, WEP64, WEP128).
Insert the supplied software CD into your CD-ROM drive.
• Network Password: Enter the encryption network password value.
Double -click the CD-ROM icon that appears on your Mac desktop.
• Confirm Network Password: Confirm the encryption network
password value.
Double-click the MAC_Installer folder > Installer OS X icon.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
Click Continue.
The wireless network security window appears when the ad hoc network
has security setting.
Read the license agreement and click Continue.
Select Open System or Shared Key for the authentication and click Next.
Click Agree to agree to the license agreement.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
When the message that warns that all applications will close on your
computer appears, click Continue.
Click Wireless Network Setting button on the User Options Pane.
2. Using a Network-Connected Machine
159
Wireless network setup
12
The window showing the wireless network settings appears. Check the
settings and click Next.
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
13
If your computer is set to DHCP and you want to use Static wireless network
setting, you must contact the network administrator to get the static IP
address.
14
15
If the network cable is connected, it may have trouble finding the
machine when configuring the wireless network.
• For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
• For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is shown as follows:
When the window that tells you that the network cable connection is
confirmed appears, disconnect the network cable and click Next..
The wireless network connects according to the network configuration.
Wireless network set up is completed. After installation is finished, click
Quit.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Mac" on
page 124).
18
Using a network cable
- IP address: 169.254.133.42
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as shown below:
Machines that do not support the network port will not be able to use this
feature (see "Rear view" on page 21).
- IP address: 169.254.133.43
2. Using a Network-Connected Machine
160
Wireless network setup
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
• After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over
the network" on page 133).
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
See "Setting IP address" on page 130.
• See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
Configuring the machine’s wireless network
Items to prepare
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
Network cable
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
To configure wireless parameters, you can use SyncThru™ Web Service.
Printing a network configuration report
Using SyncThru™ Web Service
Before starting wireless parameter configuration, check the cable connection
status.
You can identify the network settings of your machine by printing a network
configuration report.
See "Printing a network configuration report" on page 130.
2. Using a Network-Connected Machine
161
Wireless network setup
1
2
Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
7
•
SSID: SSID (Service Set Identifier) is a name that identifies a wireless
network, access points, and wireless devices attempting to connect
to a specific wireless network must use the same SSID. The SSID is
case sensitive.
•
Operation Mode: Operation Mode refers to the type of wireless
connections (see "Wireless network name and network password"
on page 145).
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
4
Select the one Network Name(SSID) in the list.
Click Login on the upper right of the SyncThru™ Web Service website.
-
Ad-hoc: Allows wireless devices to communicate directly with
each other in a peer-to-peer environment.
Type in the ID and Password then click Login. We recommend you to
change the default password for security reasons.
-
Infrastructure: Allows wireless devices to communicate with
each other through an access point.
•
ID: admin
•
Password: sec00000
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
Click Wireless > Wizard.
If your network’s Operation Mode is Infrastructure, select the SSID of the
access point. If the Operation Mode is Ad-hoc, select the machine’s SSID.
8
Click Next.
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
Wizard will help you setup the wireless network configuration. However, if
you want to set the wireless network directly, select Custom.
9
The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
2. Using a Network-Connected Machine
162
Wireless network setup
4
Disconnect the network cable (standard or network). Your machine should
then start communicating wirelessly with the network. In case of Ad-hoc
mode, you can use a wireless LAN and wired LAN simultaneously.
10
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
19
Turning the Wi-Fi network on/off
Type in the ID and Password, then click Login. We recommend you to
change the default password for security reasons.
•
ID: admin
•
Password: sec00000
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
Click Wireless > Custom.
You can also turn the Wi-Fi network on/off.
20
If your machine has a display, you can also turn on/off the Wi-Fi from the
machine’s control panel using the Network menu.
1
2
Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the
Wi-Fi Direct certified printer and a mobile device that provides a secure
connection and better throughput than ad hoc mode.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point. You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
Click Login on the upper right of the SyncThru™ Web Service website.
2. Using a Network-Connected Machine
163
Wireless network setup
▪
Device Name: Enter the printer’s name for searching for your
printer on a wireless network. By default, the device name is the
model name.
▪
IP Address: Enter the IP address of the printer. This IP address is
used only for the local network and not for the infrastructure wired
or wireless network. We recommend using the default local IP
address (the default local IP address of the printer for Wi-Fi Direct is
192.168.3.1 )
▪
Group Owner: Activate this option to assign the printer the Wi-Fi
Direct group’s owner. The Group Owner acts similar to a wireless
access point. We recommend activating this option.
▪
Network Password: If your printer is a Group Owner, a Network
Password is required for other mobile devices to connect to your
printer. You can configure a network password yourself, or can
remember the given Network Password that is randomly generated
by default.
• You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
• The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
• The maximum number of devices that can be connected via Wi-Fi Direct
is 3.
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
From the USB cable-connected computer(recommended)
After the driver installation is complete, Samsung Easy Printer Manager can be
set and changes in the Wi-Fi Direct can be made.
From the machine (Machines with a display screen)
Samsung Easy Printer Manager is Available for Windows
Accessing menus may differ from model to model (see "Accessing the
menu" on page 30 ).
and Mac OS users only.
-
From the Start menu, select Programs or All Programs > Samsung
Printers > Samsung Easy Printer Manager > Device Settings >
Network.
▪
•
Select
(Menu) > Network > Wi-Fi > Wi-Fi Direct on the control panel.
•
Enable Wi-Fi Direct.
Wi-Fi Direct On/Off: Select On to enable.
2. Using a Network-Connected Machine
164
Wireless network setup
From the network-connected computer
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
If your printer is using a network cable or a wireless access point, you can enable
and configure Wi-Fi Direct from SyncThru™ Web Service.
•
Access SyncThru™ Web Service, select Settings > Network Settings >
Wireless > Wi-Fi Direct.
•
Enable or disable Wi-Fi Direct and set other options.
•
If your mobile device does not support Wi-Fi Direct, you need to enter
the "Network Key" of a printer instead of pushing the WPS button.
21
• For Linux OS users,
Troubleshooting for wireless network
- Print an IP network configuration report to check the output (see
"Printing a network configuration report" on page 130).
- Access SyncThru Web Service, select Settings > Network Settings
> Wireless > Wi-Fi Direct.
Problems during setup or driver installation
- Enable or disable Wi-Fi Direct.
Printers Not Found
Setting up the mobile device
•
Your machine may not be turned on. Turn on your computer and the
machine.
•
After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
•
USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
•
After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
•
The machine does not support wireless networking (see "Features by
models" on page 8).
2. Using a Network-Connected Machine
165
Wireless network setup
Connecting Failure - SSID Not Found
•
The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
•
Your access point is not turned on. Turn on your access point.
2. Using a Network-Connected Machine
166
Wireless network setup
Connecting Failure - Invalid Security
the product's IP address and the printer port's IP address.
•
How to compare:
Security is not configured correctly. Check the configured security on your
access point and machine.
Connecting Failure - General Connection Error
•
Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Connecting Failure - Connected Wired Network
•
Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - Assigning the IP address
•
Cycle the power for the access point (or wireless router) and machine.
PC Connection Error
•
The configured network address is unable to connect between your
computer and machine.
-
For a DHCP network environment
The machine receives the IP address automatically (DHCP) when
computer is configured to DHCP.
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 130).
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
• For Windows 8, from Charms, select Search > Settings.
b For Windows XP/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
• For Windows 7/8, select Control Panel > Devices and Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
c Right-click your machine.
d For Windows XP/2003/2008/Vista, press Properties.
For Windows 7/8 and Windows Server 2008 R2, from context menus,
select the Printer properties.
If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
e Click Port tab.
f Click Configure Port... button.
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
Connect to a network printer. Then reconnect the IP address.
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
2. Using a Network-Connected Machine
167
Wireless network setup
-
For a Static network environment
•
Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
•
Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
•
Check whether firewall software (V3 or Norton) is blocking the
communication.
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
▪
IP address: 169.254.133.42
▪
Subnet Mask: 255.255.0.0
Then the machine’s network information should be as below:
▪
IP address: 169.254.133.43
▪
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
▪
Gateway: 169.254.133.1
Other problems
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
•
Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
•
Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
•
Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own
user's guide.
•
You cannot enable wired and wireless networks at the same time.
•
Your computer, access point (or wireless router), or machine may not be
turned on.
Register the product's MAC address when you configure the DHCP server on
the access point (or wireless router). Then you can always use the IP address
that is set with the MAC address. You can identify the MAC address of your
machine by printing a network configuration report (see "Printing a network
configuration report" on page 130).
2. Using a Network-Connected Machine
168
Wireless network setup
•
Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
•
This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
•
When using the ad hoc mode, in operating systems such as Windows Vista,
you might need to set the wireless connection setting every time you use
the wireless machine.
•
You cannot use infrastructure mode and ad hoc mode at the same time for
Samsung wireless network machines.
•
The machine is within the range of the wireless network.
•
The machine is located away from obstacles that could block the wireless
signal.
•
If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.
•
If the access point is set to work with the 802.11n standard only, it may not
connect to your machine.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
•
The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
•
Whenever the configuration of your access point (or wireless router)
changes, you must do the device’s wireless network setup again.
•
The maximum number of device that can be connected via Wi-Fi Direct is 3.
2. Using a Network-Connected Machine
169
Samsung MobilePrint
22
24
What is Samsung MobilePrint?
Samsung MobilePrint is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
MobilePrint is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung MobilePrint application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction printer, scan any document into a JPG, PDF, or PNG format for
quick and easy viewing on your mobile device.
Supported Mobile OS
•
Android OS 2.1 or higher
•
iOS 4.0 or higher
25
Supported devices
•
iOS 4.0 or higher: iPod Touch, iPhone, iPad
•
Android 2.1 or higher: Galaxy S series, Galaxy Note series, Galaxy Tab series,
Galaxy Camera series, and Android mobile device
23
Downloading Samsung MobilePrint
To download Samsung MobilePrint, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung MobilePrint.” You can also visit iTunes for Apple devices on your
computer.
2. Using a Network-Connected Machine
170
AirPrint
4
Network model only (see "Features by models" on page 8).
AirPrint allows you to wirelessly print directly from an iPhone, iPad,
and iPod touch running the latest version of iOS.
26
1
2
Check whether the machine is connected to the network.
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login in the upper right of the SyncThru™ Web Service website.
•
ID: admin
•
Password: sec00000
5
When the SyncThru™ Web Service window opens, click Settings >
Network Settings.
6
Click AirPrint .
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
Type in the ID and Password, then click Login. If it’s your first time
logging into SyncThru™ Web Service, type in the below default ID and
password. We recommend you to change the default password for
security reasons.
You can enable the AirPrint.
27
Printing via AirPrint
For example, the iPad manual provides these instructions:
1
2
3
4
Open your email, photo, web page, or document you want to print.
Touch the action icon(
).
Select your printer driver name and option menu to set up.
Touch Print button. Print it out.
2. Using a Network-Connected Machine
171
AirPrint
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon (
) in multitasking area. You can click cancel in
the print center.
2. Using a Network-Connected Machine
172
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print™ service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
5
Click Login in the upper right corner of the SyncThru™ Web Service
website.
6
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://www.google.com/cloudprint/learn/ or http://
support.google.com/cloudprint) for more information about Google Cloud
Print™.
•
ID: admin
•
Password: sec00000
28
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
Registering your Google account to the printer
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
• You should create your Google account in the advance.
1
2
3
4
Open the Chrome browser.
Visit www.google.com.
7
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8
9
Enter your printer’s name and description.
Click Register.
The confirmation pop-up window appears.
Sign in to the Google website with your Gmail™ address.
Enter your printer’s IP address in the address field and press the Enter key
or click Go.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
2. Using a Network-Connected Machine
173
Google Cloud Print™
10
11
Click Finish printer registration.
1
Install the Cloud Print application on your mobile device.
Click Manage your printers.
If you do not have the application, download it from the application store
such as Android Market or App Store.
Now your printer is registered with Google Cloud Print™ service.
Google Cloud Print™-ready devices will appear in the list.
29
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print™
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
2
3
4
5
6
7
Access the Google Docs™ application from your mobile device.
Tap the option
Tap the send
button of the document that you want to print.
button.
Tap the Cloud Print
button.
Set the printing options if you want.
Tap Click here to Print.
Printing from the Chrome browser
Printing from an application on mobile device
The following steps are an example of using the Chrome browser.
The following steps are an example of using the Google Docs™ app from
Android mobile phone.
1
2
3
4
Run Chrome.
Open the document or email that you want to print.
Click the wrench icon
in the browser’s top right corner.
Click Print. A new tab for printing appears.
2. Using a Network-Connected Machine
174
Google Cloud Print™
5
6
Select Print with Google Cloud Print.
Click the Print button.
2. Using a Network-Connected Machine
175
3. Useful Setting Menus
This chapter explains how to browse the current status of your machine, and the method of setting for advanced
machine setup.
• Before you begin reading a chapter
177
• Information
178
• Layout
179
• Paper
180
• Graphic
181
• System Setup
182
• Emulation
185
• Network
186
• Job Management
188
Before you begin reading a chapter
This chapter explains all the features available for this series' models to help users easily understand the features.
You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30).
The following are tips for using this chapter
•
The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing
•
Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•
For models that do not have the
•
Some menu names may differ from your machine depending on its options or the models.
(Menu).
(Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 22).
3. Useful Setting Menus
177
Information
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 30).
To change the menu options:
•
Press
(Menu) > Information on the control panel.
Item
Item
Description
KSC5843 Fonta
Prints the KSC5843 font list.
KSC5895 Fonta
Prints the KSC5895 font list.
KSSM Fonta
Prints the KSSM font list.
a. This option may not be available depending on your country.
Description
Menu Map
Prints the menu map which shows the layout and
current settings of this machine.
Configuration
Prints a report on the machine's overall configuration.
Demo Page
Prints the demo page to check whether your machine is
printing properly or not.
Supplies Info.
Prints supplies’ information page.
Usage Counter
Prints a usage page. The usage page contains the total
number of pages printed.
Account
This is only available when Job Accounting is enabled
from the SyncThru™ Web Admin Service. You can print
a report of printout counts for each user.
PCL Font
Prints the PCL font list.
PS Font
Prints the PS font list.
EPSON Font
Prints the EPSON font list.
3. Useful Setting Menus
178
Layout
Item
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 30).
• Common Margin: Sets the margin for each side of
paper.
Margin
To change the menu options:
•
Press
• MP Tray: Sets the paper margins in multi-purpose tray.
• Tray X: Sets the paper margins for the paper trays.
• Emulation Mar.: Sets the paper margins for emulation
print page.
(Menu) > Layout on the control panel.
Item
Description
To print on both sides of the paper, choose the binding
edge.
Description
• Off: Disables this option.
Selects the direction in which information is printed on a
page.
• Long Edge
• Portrait
Duplex
• Short Edge
Orientation
• Landscape
3. Useful Setting Menus
179
Paper
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 30).
To change the menu options:
•
Press
(Menu) > Paper on the control panel.
Item
Copies
Description
Selects the number of copies.
• Paper Size: Selects the default paper size.
MP Tray/ [Tray <x>]
• Paper Type: Selects the paper type currently loaded
in the tray.
Sets the default paper tray to use.
Paper Source
Auto: You can set the machine to automatically
change to the tray with the same sized paper
when the tray in use is empty.
3. Useful Setting Menus
180
Graphic
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 30).
To change the menu options:
•
Press
(Menu) > Graphic on the control panel.
Item
Description
Resolution
Specifies the number of dots printed per inch (dpi). The
higher the setting, the sharper printed characters and
graphics.
Clear Text
Prints text darker than on a normal document.
Auto CR
Allows you to append the required carriage return to
each line feed, which is useful for Unix or DOS users.
3. Useful Setting Menus
181
System Setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 30).
Item
When this option is On, you can wake up the machine
from the power saving mode with the following
actions:
Wakeup Event
To change the menu options:
•
Press
Date & Time
a
• Loading paper in a tray.
• Opening or closing the front cover.
(Menu) > System Setup on the control panel.
Item
Description
Description
• Pulling a tray out or pushing a tray in.
Job Timeout
When there is no input for a certain period of time, the
machine cancels the current job. You can set the
amount of time the machine will wait before canceling
the job.
Altitude Adj.
Optimize print quality according to the machine’s
altitude ("Altitude adjustment" on page 190).
Sets the date and time.
Clock Modea
Selects the format for displaying time between 12
hours and 24 hours.
Language
Sets the language of the text that appears on the
control panel display.
Default Paper
You can set the default paper size to use.
Determine whether or not the machine continues
printing when it detects the paper does not match the
paper settings.
Sets how long the machine waits before going to
power save mode.
• 0 Sec: This option allows you to continue printing
when the paper size you have set is mismatched
with the paper in the tray.
Power Save
When the machine does not receive data for an
extended period of time, power consumption is
automatically lowered.
Auto Continue
• 30 Sec: If a paper mismatch occurs, an error message
will display. The machine waits for about 30 second,
then automatically clear the message and continue
printing.
• Off: If a paper mismatch occurs, the machine waits
until you insert the correct paper.
3. Useful Setting Menus
182
System Setup
Item
Auto Tray Swi.
Description
Item
Description
• CLR Empty Msg.: This option appears only when
toner cartridge is empty.
Determine whether or not the machine continues
printing when it detects the paper does not match. For
example, if both tray 1 and tray 2 are filled with the
same size paper, the machine automatically prints from
tray 2 after the tray 1 runs out of paper.
• Supplies Life: Allows you to check how many pages
are printed and how much toner is left in the
cartridge.
• Image Mgr.: Allows you to adjust the density.
This option does not appear if you selected
Auto for Paper Source from printer driver.
Maintenance
Paper Substit.
Automatically substitutes the printer driver’s paper size
to prevent the paper mismatch between Letter and A4.
For example, if you have A4 paper in the tray but you
set the paper size to Letter in the printer driver, the
machine prints on A4 paper and vice versa.
• TonerLow Alert: If toner in the cartridge has run
out, a message informing the user to change the
toner cartridge appears. You can set the option for
this message to appear or not.
• ImgU. Low Alertb: Allows you to set the alarm for
when the imaging unit is low.
M3325/M3825/M4025 series only.
Tray Protect.
Decides to use or not use the Auto Tray Swi. feature. If
you set tray 1 to on, for example, then tray 1 is excluded
during tray switching.
• RAM Disk: Enables/disables RAM disk to manage
jobs.
SkipBlankPage
The printer detects the printing data from computer
whether a page is empty or not. You can set to print or
skip the blank page.
Activating this mode extends the life of your toner
cartridge and reduces your cost per page beyond what
one would experience in the normal mode, but it
reduces print quality.
Toner Save
3. Useful Setting Menus
183
System Setup
Item
Description
a. M382xDW only
b. M3325/M3825/M4025 series only.
Allows you to save print resources and enables ecofriendly printing (see "Eco printing" on page 49).
• Default Mode: Select whether to turn the Eco mode
on or off.
Eco Settings
On Force: Sets the Eco mode on. If a user wants
to turn the Eco mode off, the user needs to
enter the password.
• Select Temp.: Selects the eco template set from the
SyncThru™ Web Service.
Auto Power Off
Turns power off automatically when the machine has
been in power save mode for the length of time set in
Auto Power Off > On > Timeout.
• To turn the machine on again, press the
(Power) button on the control panel (make
sure the main power switch is on).
• If you run the printer driver or Samsung Easy
Printer Manager, the time automatically
extends.
• While the machine is connected to the
network or working on a print job, Auto
Power Off feature doesn't work.
3. Useful Setting Menus
184
Emulation
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 30).
To change the menu options:
•
Press
(Menu) > Emulation on the control panel.
Item
Description
Emulation Type
The machine language defines how the computer
communicates with the machine.
Setup
Sets the detailed settings for the selected emulation type.
3. Useful Setting Menus
185
Network
Option
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 30).
Description
Configure the ethernet port and network transmission
speed.
Ethernet
Turn the power off and on after you change this
option.
To change the menu options:
•
Press
(Menu) > Network on the control panel.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click Settings >
Network Settings (see "Using SyncThru™ Web Service" on page 215).
Option
802.1x
You can select the user authentication for network
communication. For detailed information consult the
network administrator.
Wi-Fi
Select this option to use the wireless network (see
"Wireless network setup" on page 145).
Description
Selects the appropriate protocol and configure
parameters to use the network environment (see "Setting
IP address" on page 130).
TCP/IP (IPv4)
There are lots of parameters to be set. If you are
not sure, leave as is, or consult the network
administrator.
TCP/IP (IPv6)
Selects this option to use the network environment
through IPv6 (see "IPv6 configuration" on page 142).
3. Useful Setting Menus
186
Network
Option
Description
Option
Reverts the network settings to the default values.
You can activate or deactivate the following protocols.
• HTTP: You can sets whether to use SyncThru™ Web
Service or not.
• WINS: You can configure the WINS server.
WINS(Windows Internet Name Service) is used in the
Windows operating system.
Description
Clear Setting
Turn the power off and on.
• SNMP V1/V2: You have to enable this option to use
SNMP V1/V2 protocol. Administrator’s can use SNMP
to monitor and manage machines on the network.
• UPnP(SSDP): You have to enable this option to use
UPnP(SSDP) protocol.
Protocol Mgr.
• MDNS: You have to enable this option to use MDNS
(Multicast Domain Name System) protocol.
• SetIP: You have to enable this option to use SetIP
protocol.
• SLP: You can configure SLP (Service Location
Protocol) settings. This protocol allows host
applications to find services in a local area network
without prior configuration.
Turn the power off and on after you change this
option.
Network Conf.
This list shows information on your machine’s network
connection and configuration (see "Printing a network
configuration report" on page 130).
3. Useful Setting Menus
187
Job Management
• This feature is not supported for M382xD.
• Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview"
on page 30).
To change the menu options:
•
Press
(Menu) > Job Management on the control panel.
Item
Description
Active Job
Shows the print job lists that are waiting to be printed.
Secured Job
Shows the print job lists that are secured on the disk.
Stored Job
Shows the print job lists that are stored on the disk.
Filing Policy
If the memory already has the same name when you
entered a new file name, you can rename or overwrite it.
3. Useful Setting Menus
188
4. Special Features
This chapter explains special printing features.
• Altitude adjustment
190
• Entering various characters
191
• Printing features
192
• Using optional device features
208
• The procedures in this chapter are mainly based on Windows 7.
• It may be necessary to press OK to navigate to lower-level menus for some models.
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
You can set the altitude value from Device Settings in Samsung Easy Printer
Manager program.
•
Before you set the altitude value, determine the altitude where you are.
5,000 m
(16,404 ft)
For Windows and Mac users, you set from Samsung Easy Printer Manager
>
(Switch to advanced mode) > Device Settings, see "Device
Settings" on page 221.
1
4,000 m
(13,123 ft)
2
3,000 m
(9,842 ft)
3
2,000 m
(6,561 ft)
• If your machine is connected to the network, you can set the altitude via
SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page
215).
• You can also set the altitude in System Setup option on the machine’s
display (see "Machine’s basic settings" on page 33).
4
1,000 m
(3,280 ft)
5
0
1
2
3
4
5
High 4
High 3
High 2
High 1
Normal
4. Special Features
190
Entering various characters
M382xND/M382xDW/M402xND only.
As you perform various tasks, you may need to enter names and numbers.
Key
Assigned numbers, letters, or characters
1
@/.’1
2
ABCabc2
3
DEFdef3
4
GHIghi4
5
JKLjkl5
6
MNOmno6
7
PQRSpqrs7
8
TUVtuv8
9
WXYZwxyz9
0
&+-,0
*
*%^_~!#$()[]
1
Entering alphanumeric characters
Press the button until the correct letter appears on the display. For example, to
enter the letter O, press 6, labeled with MNO. Each time you press 6, the display
shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you
want to enter, see "Keypad letters and numbers" on page 191.
• You can enter a space by pressing 1 twice.
• To delete the last digit or character, press the arrow button.
(These symbols are available when you type for network authentication.)
2
#
Keypad letters and numbers
#=|?":{}<>;
(These symbols are available when you type for network authentication.)
• Special character sets may differ from your machine depending on its
options or the models.
• Some of the follow key values may not appear depending on the job you
are doing.
4. Special Features
191
Printing features
• For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 46).
If you want to change the settings for each print job, change it in Printing
Preferences.
• This feature may not be available depending on model or optional goods
(see "Features by models" on page 8).
4
Setting your machine as a default machine
3
Changing the default print settings
1
2
3
4
Click the Windows Start menu.
Select Control Panel > Devices and Printers.
Right-click on your machine.
1
2
3
4
Click the Windows Start menu.
Select Control Panel > Devices and Printers.
Select your machine.
Right-click your machine and select Set as Default Printer.
Select Printing preferences.
If Printing preferences has a ▶, you can select other printer drivers
connected to the selected printer.
If Printing preferences has a ▶, you can select other printer drivers
connected to the selected printer.
5
6
Change the settings on each tab.
Click OK.
4. Special Features
192
Printing features
5
Using advanced print features
1
Check the Print to file box in the Print window.
2
3
Click Print.
• See "Features by models" on page 8.
• XPS printer driver: used to print XPS file format.
- The XPS printer driver can be installed only on Windows Vista OS or
higher.
- Install optional memory when an XPS job does not print because the
printer is out of memory.
- You can install the XPS printer driver when you insert the software CD
into your CD-ROM drive. For windows, select the printer XPS driver in
the Select Software to Install window.
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
4. Special Features
193
Printing features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name, that appears in the printer properties window may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help menu or press F1 on your keyboard and click on any option you want to know about (see "Using help" on page 48).
Item
Description
Multiple Pages per
Side
Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
Poster Printing
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab
to make it easier to paste the sheets together.
4. Special Features
194
Printing features
Item
Description
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce
a booklet.
Booklet Printinga
• If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
8
9
• The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what
paper sizes are available.
• If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without
mark).
or
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
Double-sided
Printing
You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper
4. Special Features
195
Printing features
Item
Description
• Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine.
• None: Disables this feature.
• Long Edge: This option is the conventional layout used in bookbinding.
Double-sided
Printing
• Short Edge: This option is the conventional layout used in calendars.
• Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing.
Paper Options
Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the
document.
Watermark
The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
4. Special Features
196
Printing features
Item
Watermark
(Creating a
watermark)
Watermark
(Editing a watermark)
Watermark
(Deleting a
watermark)
Description
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message displays in the preview window.
a
b
c
d
e
To change the print settings from your software application, access Printing Preferences.
Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
Click Update to save the changes.
Click OK or Print until you exit the Print window.
a
b
c
d
To change the print settings from your software application, access Printing Preferences.
Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
Select the watermark you want to delete from the Current Watermarks list and click Delete.
Click OK or Print until you exit the Print window.
This option is available only when you use the PCL/SPL printer driver (see "Software" on page 9).
Overlaya
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.
4. Special Features
197
Printing features
Item
Overlaya
(Creating a new page
overlay)
Description
a
b
c
d
To save the document as an overlay, access Printing Preferences.
Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears.
In the Edit Overlay window, click Create.
In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
C:\Formover).
e Click Save. The name appears on the Overlay List.
f Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your computer hard disk drive.
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down list.
c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you
want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
Overlaya
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay
(Using a page overlay)
List box.
d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm printing an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
e Click OK or Print until you exit the Print window.
Overlaya
(Deleting a page
overlay)
a
b
c
d
e
f
In the Printing Preferences window, click the Advanced tab.
Select Edit in the Text drop down list.
Select the overlay you want to delete from the Overlay List box.
Click Delete.
When a confirming message window appears, click Yes.
Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
4. Special Features
198
Printing features
Item
Description
•
This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page
10).
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• To enable this feature, check Storage Options (see "Setting Device Options" on page 67).
• Without installing the optional memory or mass storage device (HDD) in the machine, the RAM disk feature provides only 3 options:
Normal, Proof, and Confidential.
• Print Mode: The default Print Mode is Normal, which is for printing without saving the printing file in the memory.
- Normal: This mode prints without storing your document in the optional memory.
- Proof: This mode is useful when you print more than one copy. You can print one copy first to check, then print the rest of the copies later.
- Confidential: This mode is used for printing confidential documents. You need to enter a password to print.
Print Modeb
- Store: Select this setting to save a document in the optional memory or mass storage device (HDD) without printing.
- Store and Print: This mode is used when printing and storing document at the same time.
- Spool: This option can be useful when handling large amounts of data. If you select this setting, the printer spools the document into the
optional memory or mass storage device (HDD) and then prints it from the optional memory or mass storage device (HDD) queue,
decreasing the computer’s work load.
- Print Schedule: Select this setting to print the document at a specified time.
• Job Name: This option is used when you need to find a stored file using the control panel.
• User ID: This option is used when you need to find a stored file using the control panel. The user name automatically appears as the
user name that you use to log on Windows.
• Enter Password: If the Property of the document you selected is secured, you have to enter the password for the document. This
option is used for loading a stored file using the control panel.
• Confirm Password: Re-enter the password to confirm it.
4. Special Features
199
Printing features
Item
Description
This option allows you to print with the given permission.
• User permission: If you check this option, only users with user permission can start a print job.
• Group permission: If you check this option, only groups with group permission can start a print job.
Job Accountingb
• Select the Help menu or press F1 on your keyboard and click on any option you want to know about (see "Using help" on page 48).
• Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Admin Service.
a. This option is not available when you use XPS driver.
b. Not supported for M382xD.
4. Special Features
200
Printing features
• Whether or not a PDF file can be printed using the Direct Printing Utility
program depends on how the PDF file was created.
6
Using Direct Printing Utility
• The Direct Printing Utility program supports PDF version 1.7 and below.
For higher versions, you must open the file to print it.
• This feature is not supported for M382xD.
•
Direct Printing Utility may not be available depending on model or
optional goods (see "Software" on page 9).
Printing
• Available for Windows OS users only.
There are several ways you can print using the Direct Printing Utility.
What is Direct Printing Utility?
1
From the Start menu select Programs or All Programs .
•
Direct Printing Utility is a program that sends the PDF files directly to your
machine to print without having to opening the file.
To install this program:
Download the software from the Samsung website then unpack and install it:
(http://www.samsung.com > find your product > Support or Downloads).
For Windows 8, from Charms, select Search > Apps.
2
3
Find Samsung Printers > Direct Printing Utility.
4
Select the file you wish to print and click Open.
Select your machine from the Select Printer drop-down list and click
Browse.
The file is added in the Select Files section.
• You cannot print PDF files that are restricted. Deactivate the printing
restriction feature and retry printing.
• You cannot print PDF files that are restricted by a password. Deactivate
the password feature, and retry printing.
5
6
Customize the machine settings for your needs.
Click Print. The selected PDF file is sent to the machine.
4. Special Features
201
Printing features
Using the right-click menu
7
Mac printing
1
Right-click on the PDF file to print and select Direct Printing.
The Direct Printing Utility window appears with the PDF file is added.
2
3
4
Some features may not be available depending on models or options. It
means that the features are not supported.
Select the machine to use.
Customize the machine settings.
Click Print. The selected PDF file is sent to the machine.
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1
2
Open the document to print.
3
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4
5
6
Open the File menu and click Print.
Open the File menu and click Page Setup (Document Setup in some
applications).
Choose the number of copies and indicate which pages to print.
Click Print.
4. Special Features
202
Printing features
Changing printer settings
Printing on both sides of the paper
You can use advanced printing features when using your machine.
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page
10).
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1
2
3
4
Open an application, and select Print from the File menu.
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
Select the other options to use.
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•
Long-Edge Binding: This option is the conventional layout used in book
binding.
•
Short-Edge Binding: This option is the type often used with calendars.
1
2
3
4
5
From your Mac application, select Print from the File menu.
Select Layout from the drop-down list under Orientation.
Select a binding orientation from the Two-Sided option.
Select the other options to use.
Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
4. Special Features
203
Printing features
Using help
Printing from applications
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1
2
Open the document to print.
Open the File menu and click Page Setup (Print Setup for some
applications).
3
Choose your paper size, orientation, and make
sure that your machine is selected. Click Apply.
8
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
4
5
6
7
8
Open the File menu and click Print.
Select your machine to print.
Choose the number of copies and indicate which pages to print.
Change other printing options in each tab, if necessary.
Click Print.
Automatic duplex printing may not be available depending on models. You
can alternatively use the lpr printing system or other applications for oddeven printing (see "Features by models" on page 8).
4. Special Features
204
Printing features
Printing files
3
The Printer Properties window appears.
The following five tabs display at the top of the window:
You can print text, image, pdf files on your machine using the standard
•
General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
•
Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•
Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
•
Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
•
Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
CUPS directly from the command line interface. The CUPS lp or lpr utility allows
you to do that. You can print these files by using below command format.
"lp -d <printer name> -o <option> <file name>"
Please refer to lp or lpr man page on your system for more details.
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
1
Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2
Select your machine on the available printers list and click Properties.
4
Click OK to apply the changes and close the Printer Properties window.
4. Special Features
205
Printing features
9
Unix printing
To take advantage of the printer features provided by your printer driver,
press Properties.
Some features may not be available depending on models or options. It
means that the features are not supported (see "Features by models" on
page 8).
5
Press OK to start the print job.
Changing the machine settings
Proceeding the print job
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
After installing the printer, choose any of the image, text, or PS files to print.
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
1
Execute “printui <file_name_to_print>” command.
For example, if you are printing “document1”
General tab
printui document1
•
Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
•
Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
•
Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
•
Orientation: Select the direction in which information is printed on a page.
•
Duplex: Print on both sides of paper to save paper.
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
2
3
4
Select a printer that has been already added.
Select the printing options from the window such as Page Selection.
Select how many copies are needed in Number of Copies.
4. Special Features
206
Printing features
Printer-Specific Settings tab
Automatic duplex printing may not be available depending on models. You
can alternatively use the lpr printing system or other applications for oddeven printing.
•
Multiple pages: Print several pages on one side of the paper.
•
Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
•
Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
•
Unit: Change the units to points, inches, or centimeters.
4. Special Features
207
Using optional device features
• This feature is not supported for M382xD.
3
Select your printer driver from the Select Printer list.
4
5
6
Click Properties or Preferences .
• Some features may not be available depending depending on model or
optional goods (see "Variety feature" on page 10).
10
From the printer driver
If you install the optional device, you can use advanced printing features, such
as proofing a job and printing a private job in the Print window. Check the mass
storage (HDD) or RAM disk option in Device Options, then you can select the
various features from Print Mode (see "Setting Device Options" on page 67).
1
2
Open the document you want to print.
Select Print from the File menu. The Print window appears.
Click the each tab then select Print Mode.
Select the option you want (see "Understanding special printer features"
on page 194).
11
From the control panel
If your machine has optional mass storage device (HDD) or RAM disk, you can
use these features from the
(Menu) button> System Setup > Job
Management.
4. Special Features
208
Using optional device features
Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•
Active Job: All of the print jobs waiting to be printed are listed in the active
job queue in the order you sent them to the printer. You can delete a job
from the queue before printing, or promote a job to print sooner.
•
Secured Job: You can print or delete a secured job. Shows the list of secured
jobs the user has set in the printer driver. You need to enter the user name
and password set in the printer driver.
•
Stored Job: You can print or delete a stored job.
•
Filing Policy: You can choose the file policy for generating file name before
you proceed with the job through optional memory. If the optional memory
already has the same name when you entered a new file name, you can
rename or overwrite it.
4. Special Features
209
5. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools
211
• Easy Capture Manager
212
• Samsung AnyWeb Print
213
• Easy Eco Driver
214
• Using SyncThru™ Web Service
215
• Using Samsung Easy Printer Manager
219
• Using Samsung Printer Status
222
• Using Samsung Printer Experience
224
• Using the Linux Unified Driver Configurator
230
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1
2
Make sure that the machine is connected to your computer and powered on.
From the Start menu, select Programs or All Programs.
•
3
4
5
For Windows 8, from the Charms, select Search > Apps.
Find Samsung Printers.
Under Samsung Printers, you can see installed management tools.
Click the management tool you want to use.
• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
5. Useful Management Tools
211
Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 9).
• Available for Windows OS users only (see "Software" on page 9).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.
5. Useful Management Tools
212
Samsung AnyWeb Print
• This feature may not be available depending on model or optional goods (see "Software" on page 9).
• Available for Windows and Mac OS users only (see "Software" on page 9).
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
5. Useful Management Tools
213
Easy Eco Driver
• This feature may not be available depending on model or optional goods (see "Software" on page 9).
• Available for Windows OS users only (see "Software" on page 9).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Printer Properties > Basic tab > Start Easy Eco
Driver before printing job checkbox should be checked.
Easy Eco Driver also allows you to do simple editing such as removing images and texts, changing fonts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Print the document.
A preview window appears.
3 Select the options you want to apply to the document.
You can see the preview of the applied features.
4 Click Print.
5. Useful Management Tools
214
Using SyncThru™ Web Service
1
2
• Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only (see "Software" on page 9).
Click Login on the upper right of the SyncThru™ Web Service website.
Type in the ID and Password then click Login. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•
ID: admin
•
Password: sec00000
1
Accessing SyncThru™ Web Service
1
2
SyncThru™ Web Service overview
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
Your machine’s embedded website opens.
Some tabs may not appear depending on your model.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
5. Useful Management Tools
215
Using SyncThru™ Web Service
Information tab
Security tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•
•
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•
Usage Counters: Shows the usage count by print types: simplex and
duplex.
•
Current Settings: Shows the machine’s and network’s information.
•
Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Settings tab
•
System Security: Sets the system administrator’s information and also
enables or disables machine features.
•
Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x,
and Authentication servers.
•
User Access Control: Classifies users into several groups according to each
user’s role. Each user’s authorization, authentication and accounting will be
controlled by the group’s role definition.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•
Firmware Upgrade: Upgrade your machine’s firmware.
•
Contact Information: Shows the contact information.
•
Machine Settings tab: Sets options provided by your machine.
•
•
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Link: Shows links to useful sites where you can download or check
information.
•
License Management: License management provides settings for or
settings of installed applications and application license.
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Using SyncThru™ Web Service
•
Cloning: You can import or export (transfer) various settings (machine
setting, network information, address book, etc.) between devices that have
the Cloning feature in SyncThru™ Web Service.
If you have not configured outgoing server environment, go to Settings >
Network Settings > Outgoing Mail Server(SMTP) to configure network
environment before setting e-mail notification.
3
E-mail notification setup
4
5
You can receive emails about your machine’s status by setting this option. By
setting information such as IP address, host name, e-mail address and SMTP
server information, the machine status (toner cartridge shortage or machine
error) will be sent to a certain person's e-mail automatically. This option may be
used more frequently by a machine administrator.
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
Click Add button to add e-mail notification user.
Set the recipient name and e-mail address(es) with notification items
you want to receive an alert for.
6
Click Apply.
If the firewall is activated, the e-mail may not be sent successfully. In that
case, contact the a network administrator.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
1
Select Enable check box to use the E-mail Notification.
4
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
2
3
Your machine’s embedded website opens.
From the Settings tab, select Machine Settings > E-mail Notification.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
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Using SyncThru™ Web Service
1
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2
3
4
Your machine’s embedded website opens.
5
Click Apply.
From the Security tab, select System Security > System Administrator
Enter the name of the administrator, phone number, location, and email
address.
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218
Using Samsung Easy Printer Manager
• This feature may not be available depending on model or optional goods
(see "Software" on page 9).
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
• Available for Windows and Mac OS users only (see "Software" on page 9).
The screenshot may differ depending on the operating system you are
using.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
5
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager > Samsung Easy Printer Manager.
Printer list
1
The Printer List displays printers installed on your computer
and network printers added by network discovery (Windows
only).
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
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Using Samsung Easy Printer Manager
Printer
information
Quick links
This area gives you general information about your
machine. You can check information, such as the machine’s
model name, IP address (or Port name), and machine status.
Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
4
You can view the online User’s Guide.
2
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
Troubleshooting button: This button opens the
Troubleshooting Guide when an error occurs. You
can directly open the necessary section in the user’s
guide.
Contents area
Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not have
this feature.
Order supplies
Click on the Order button from the supply ordering window.
You can order replacement toner cartridge(s) from online.
5
Application
information
3
Includes links for changing to the advanced
settings(switching UI), refresh, preference setting, summary,
help, and about.
6
The
button is used to change the user interface
to the advanced settings user interface (see
"Advanced settings user interface overview" on
page 220).
Select the Help menu from the window and click on any option you want to
know about.
6
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
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Using Samsung Easy Printer Manager
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Alert Settings (Windows only)
This menu includes settings related to error alerting.
•
Printer Alert: Provides settings related to when alerts will be received.
•
Email Alert: Provides options relating to receiving alerts via email.
•
Alert History: Provides a history of device and toner related alerts.
Job Accounting
Provides querying of quota information of the specified job accounting user.
This quota information can be created and applied to devices by job accounting
software such as SyncThru™ or CounThru™ admin software.
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Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
Icon
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
Mean
Normal
The machine is in ready mode and experiencing no
errors or warnings.
Warning
The machine is in a state where an error might occur
in the future. For example, it might be in toner low
status, which may lead to toner empty status.
Error
The machine has at least one error.
• Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 101).
• Available for Windows OS users only (see "Software" on page 9).
Description
7
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Toner Level
1
You can view the level of toner remaining in each
toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
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222
Using Samsung Printer Status
2
3
Option
You can set printing job alert related settings.
Order Supplies
You can order replacement toner cartridge(s) from
online.
User’s Guide
You can view the online User’s Guide.
This button opens the Troubleshooting
Guide when an error occurs. You can directly
open the troubleshooting section in the
user’s guide.
4
5
Close
Close the window.
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223
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.
The screenshot may differ depending on the model you are using.
8
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience (
tile.
)
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
1
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
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Using Samsung Printer Experience
9
2
User Guide
You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
Printing from Windows 8
This section explains common printing tasks from the Start screen.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
3
4
Order
Supplies
Visit Samsung
Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
Printer Settings
You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web Service.
Your machine needs to be connected to a network. This
button will be disabled if your machine is connected via
USB cable.
Device List &
Latest Scanned
Image
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here.
5
6
Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
Basic printing
1
2
3
4
Open the document to print.
From the Charms, select Devices.
Select your printer from the list
Select the printer settings, such as the number of copies and orientation.
This section is for the users with multi-functional printers.
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225
Using Samsung Printer Experience
5
Click the Print button to start the print job.
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•
You can access this window by simply double-clicking the machine icon
(
•
) in the Windows task bar.
You can also cancel the current job by pressing
the control panel.
(Stop/Clear) button on
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1
2
3
4
Open the document you want to print.
From the Charms, select Devices.
Select your printer from the list
Click More settings.
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226
Using Samsung Printer Experience
Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
This option allows you to choose multiple pages per side to save media.
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227
Using Samsung Printer Experience
Security tab
10
Scanning from Windows 8
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that this features are not
supported.
This section is for the users with multi-functional printers.
Scanning with your machine lets you turn pictures and text into digital files that
can be stored on your computer.
Scanning from Samsung Printer Experience
The most frequently used printing menus are displayed for quick scanning.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2
3
4
Click the Samsung Printer Experience tile on the Start screen.
5
6
Click Prescan (
Click Scan (
).
Set up the scanning parameters such as image type, document size, and
resolution.
)to check the image.
Adjust the prescanned image with scanning operation functions such as
rotate and mirror.
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Using Samsung Printer Experience
7
Click Scan (
)and save the image.
• When you place the originals in the ADF (or DADF), Prescan (
) is
not available.
• You can skip step 5, if the Prescan option is selected.
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Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring
machine devices. You need to install Unified Linux Driver to use Unified Driver
Configurator (see "Installation for Linux" on page 126).
After the driver is installed on your Linux system, the Unified Driver Configurator
icon will automatically be created on your desktop.
11
Opening Unified Driver Configurator
1
Double-click the Unified Driver Configurator on the desktop.
You can also click the Startup Menu icon and select Samsung Unified
Driver > Unified Driver Configurator.
2
Click each button on the left to switch to the corresponding
configuration window.
1 Printer Configuration
2 Port Configuration
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Using the Linux Unified Driver Configurator
Printers tab
To use the on screen help, the Help or
3
button from the window.
After changing the configurations, click Exit to close the Unified Driver
Configurator.
View the current system’s printer configuration by clicking on the machine icon
button on the left side of the Unified Driver Configurator window.
12
Printers configuration
Printers configuration has the two tabs: Printers and Classes.
1
Switches to Printers configuration.
2
Shows all of the installed machines.
3
Shows the status, model name, and URI of your machine.
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Using the Linux Unified Driver Configurator
The printer control buttons are, as follows:
•
Refresh: Renews the available machines list.
•
Add Printer: Allows you to add a new machines.
•
Remove Printer: Removes the selected machine.
•
Set as Default: Sets the current selected machine as a default machine.
•
Stop/Start: Stops/starts the machine.
•
Test: Allows you to print a test page to ensure the machine is working
properly.
•
Properties: Allows you to view and change the printer’s properties.
Classes tab
The Classes tab shows a list of available machine classes.
1
Shows all of the machine classes.
2
Shows the status of the class and the number of machines
in the class.
•
Refresh: Renews the classes list.
•
Add Class: Allows you to add a new machine class.
•
Remove Class: Removes the selected machine class.
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Using the Linux Unified Driver Configurator
13
Ports configuration
In this window, you can view the list of available ports, check the status of each
port and release a port that is stalled in a busy state when its owner has
terminated the job for any reason.
1
Switches to Ports configuration.
2
Shows all of the available ports.
3
Shows the port type, device connected to the port, and
status.
•
Refresh: Renews the available ports list.
•
Release port: Releases the selected port.
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6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
235
• Power and cable connecting problems
236
• Printing problems
237
• Printing quality problems
241
• Operating system problems
249
For errors that occur during the wireless software installation and settings, refer to the
troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 165).
Paper feeding problems
Condition
Suggested solutions
Paper jams during printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are against both sides of the envelopes.
6. Troubleshooting
235
Power and cable connecting problems
Condition
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
Suggested solutions
• Connect the machine to the electricity supply first. If the machine has a
(Power) button on the control, press it.
• Disconnect the machine’s cable and reconnect it.
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236
Printing problems
Condition
The machine does not
print.
Possible cause
The machine is not receiving power.
Suggested solutions
Connect the machine to the electricity supply first. If the machine has a
(Power)
button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 80).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 36).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 62).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 62).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 21).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
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237
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 47).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 48).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 47). See the printer driver help screen (see "Using help" on page 48).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The machine prints, but
the text is wrong,
garbled, or incomplete.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 47).
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238
Printing problems
Condition
Pages print, but they are
blank.
Possible cause
Suggested solutions
The wrong printer driver was selected.
Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 60.
• See "Replacing the toner cartridge" on page 62.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Before printing, the
machine emits vapor near
the output tray.
Using damp/wet paper can cause vapor [white
smoke] during printing.
This is not a problem. Just keep printing. If you are bothered by the smoke [vapor], then
replace the paper with fresh paper from an unopened ream.
It will take longer to print when you print a PDF file as an image.
6. Troubleshooting
239
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print custom-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 47).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thin (see "Opening printing preferences" on page 47).
6. Troubleshooting
240
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there
might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 62).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 73).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
73). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 47).
6. Troubleshooting
241
Printing quality problems
Condition
Toner specks
Suggested solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 73).
A aB bC c
A aB bC c
A aB bC c
A aB bC c
A aB bC c
Dropouts
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 73).
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 47).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 73).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 73).
If these steps do not correct the problem, contact a service representative.
6. Troubleshooting
242
Printing quality problems
Condition
Vertical lines
Suggested solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new
one (see "Replacing the toner cartridge" on page 62, "Replacing the imaging unit" on page 65).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
73). If these steps do not correct the problem, contact a service representative.
Black or color background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 62).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 60).
Toner smear
• Clean the inside of the machine (see "Cleaning the machine" on page 73).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 62).
6. Troubleshooting
243
Printing quality problems
Condition
Vertical repetitive defects
Suggested solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 62).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
A
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 47).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 47). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 60).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 47).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
6. Troubleshooting
244
Printing quality problems
Condition
Suggested solutions
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
• Ensure that the paper is loaded properly.
A aBb
A aBb C
A aBb C
A aBb C
A aBb C
Cc
Curl or wave
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
6. Troubleshooting
245
Printing quality problems
Condition
Wrinkles or creases
Suggested solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 73).
Solid color or black pages
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
A
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 62).
• The machine may require repairing. Contact a service representative.
6. Troubleshooting
246
Printing quality problems
Condition
Loose toner
Suggested solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 73).
• Check the paper type, thickness, and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 62).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
A
Horizontal stripes
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 62).
If the problem persists, the machine may require repairing. Contact a service representative.
6. Troubleshooting
247
Printing quality problems
Condition
Curl
Suggested solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 47).
• An unknown image
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
repetitively appears on a few
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
sheets
"Altitude adjustment" on page 190).
• Loose toner
• Light print or contamination
occurs
6. Troubleshooting
248
Operating system problems
1
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
6. Troubleshooting
249
Operating system problems
2
Common Mac problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
6. Troubleshooting
250
Operating system problems
3
Common Linux problems
condition
The machine does not print.
Suggested solutions
• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab
in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed
on the list. If not, open Add new printer wizard to set up your device.
• Check if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the
description in the Selected printer pane. If its status contains Stopped string, press the Start button. After that normal
operation of the machine should be restored. The “stopped” status might be activated when some problems in printing
occurred.
• Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter,
then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter
in the command item.
I encounter error “Cannot open port
device file” when printing a document.
Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS
(Common UNIX Printing System) server break the print job whenever print options are changed and then try to restart the
job from the beginning. Since Unified Linux Driver locks the port while printing, the abrupt termination of the driver keeps
the port locked and unavailable for subsequent print jobs. If this situation occurs, try to release the port by selecting
Release port in Port configuration window.
When printing a document over the
network in SuSE 9.2, the printer does not
print.
The CUPS (Common UNIX Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp
(Internet Printing Protocol) printing. Use the socket printing instead of ipp or install later version of CUPS (Common UNIX
Printing System) (cups-1.1.22 or higher).
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
6. Troubleshooting
251
Operating system problems
4
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
The PostScript file cannot be
printed
Possible cause
The PostScript driver may not be installed
correctly.
Solution
• Install the PostScript driver (see "Software Installation" on page 123).
• Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
Limit Check Error report prints
The print job was too complex.
You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints
The print job may not be PostScript.
Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the driver properties, select the Device Options tab, and set the tray option
(see "Setting Device Options" on page 67).
6. Troubleshooting
252
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region
BOTSWANA
Country/Region
Customer Care Center
WebSite
BRAZIL
Customer Care Center
WebSite
0800-726-000
www.samsung.com
0800-124-421
www.samsung.com
4004-0000
ANGOLA
91-726-7864
www.samsung.com
ARGENTINA
0800-333-3733
www.samsung.com
BULGARIA
07001 33 11 , normal tariff
www.samsung.com
ARMENIA
0-800-05-555
www.samsung.com
CAMEROON
7095- 0077
www.samsung.com
AUSTRALIA
1300 362 603
www.samsung.com
1-800-SAMSUNG (726-7864)
www.samsung.com/ca
(English)
AUSTRIA
0810-SAMSUNG (7267864, €
0.07/min)
www.samsung.com
AZERBAIJAN
088-55-55-555
www.samsung.com
8000-4726
BAHRAIN
www.samsung.com/ae
(English)
www.samsung.com/
ae_ar (Arabic)
CANADA
CHILE
CHINA
COLOMBIA
BELARUS
www.samsung.com/
ca_fr (French)
800-SAMSUNG (726-7864)
From mobile 02-24 82 82 00
400-810-5858
www.samsung.com
01-8000112112
www.samsung.com/co
810-800-500-55-500
www.samsung.com
Bogotá: 6001272
02-201-24-18
www.samsung.com/be
(Dutch)
0-800-507-7267
BELGIUM
www.samsung.com/cl
www.samsung.com/
latin (Spanish)
COSTA RICA
www.samsung.com/
latin_en (English)
www.samsung.com/
be_fr (French)
BOLIVIA
800-10-7260
www.samsung.com
CROATIA
062 SAMSUNG (062 726 786)
www.samsung.com
BOSNIA
051 133 1999
www.samsung.com
Cote D’ Ivoire
8000 0077
www.samsung.com
Contact SAMSUNG worldwide
253
Contact SAMSUNG worldwide
Country/Region
Customer Care Center
8009 4000 only from landline
CYPRUS
WebSite
www.samsung.com
Country/Region
FRANCE
(+30) 210 6897691 from mobile
and land line
CZECH
800-SAMSUNG (800-726786)
www.samsung.com
DENMARK
70 70 19 70
www.samsung.com
1-800-751-2676
www.samsung.com/
latin (Spanish)
DOMINICA
www.samsung.com/
latin_en (English)
1-800-10-7267
ECUADOR
www.samsung.com/
latin (Spanish)
08000-726786
www.samsung.com
EIRE
0818 717100
www.samsung.com
800-6225
www.samsung.com/
latin (Spanish)
EL SALVADOR
www.samsung.com/
latin_en (English)
ESTONIA
800-7267
www.samsung.com/ee
FINLAND
030-6227 515
www.samsung.com
WebSite
01 48 63 00 00
www.samsung.com/fr
0180 5 SAMSUNG bzw.
www.samsung.com
GERMANY
0180 5 7267864* (*0,14 €/Min.
aus dem dt. Festnetz, aus dem
Mobilfunk max. 0,42 €/Min.)
GEORGIA
8-800-555-555
www.samsung.com
0800-10077
www.samsung.com
GHANA
GREECE
www.samsung.com/
latin_en (English)
EGYPT
Customer Care Center
0302-200077
80111-SAMSUNG (80111 726
7864) only from land line
(+30) 210 6897691 from mobile
and land line
1-800-299-0013
GUATEMALA
www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
800-27919267
HONDURAS
www.samsung.com
www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
Contact SAMSUNG worldwide
254
Contact SAMSUNG worldwide
Country/Region
Customer Care Center
(852) 3698-4698
HONG KONG
HUNGARY
INDIA
INDONESIA
WebSite
www.samsung.com/hk
(Chinese)
www.samsung.com/
hk_en (English)
Country/Region
Customer Care Center
183-2255 (183-CALL)
WebSite
www.samsung.com/ae
(English)
KUWAIT
www.samsung.com/
ae_ar (Arabic)
06-80-SAMSUNG (726-7864)
www.samsung.com
KYRGYZSTAN
00-800-500-55-500
www.samsung.com
1800 3000 8282
www.samsung.com/in
LATVIA
8000-7267
www.samsung.com/lv
LITHUANIA
8-800-77777
www.samsung.com/lt
LUXEMBURG
261 03 710
www.samsung.com
1800-88-9999
www.samsung.com/
my
1800 266 8282
0800-112-8888
www.samsung.com/id
021-5699-7777
MALAYSIA
IRAN
021-8255
www.samsung.com
ITALIA
800-SAMSUNG (726-7864)
www.samsung.com
MEXICO
01-800-SAMSUNG (726-7864)
www.samsung.com
JAMAICA
1-800-234-7267
www.samsung.com
MOLDOVA
0-800-614-40
www.samsung.com
JAPAN
0120-327-527
www.samsung.com
MONGOLIA
+7-800-555-55-55
www.samsung.com
800-22273
www.samsung.com/
Levant (English)
MONTENEGRO
020 405 888
www.samsung.com
MOROCCO
080 100 2255
www.samsung.com
JORDAN
065777444
KAZAKHSTAN
8-10-800-500-55-500 (GSM:7799) www.samsung.com
NAMIBIA
8197267864
www.samsung.com
KENYA
0800 724 000
NIGERIA
0800-726-7864
www.samsung.com
NETHERLANDS
0900-SAMSUNG (0900-7267864)
(€ 0,10/min)
www.samsung.com
NEW ZEALAND
0800 SAMSUNG (0800 726 786)
www.samsung.com
www.samsung.com
Contact SAMSUNG worldwide
255
Contact SAMSUNG worldwide
Country/Region
Customer Care Center
00-1800-5077267
NICARAGUA
NORWAY
WebSite
Country/Region
Customer Care Center
www.samsung.com/
latin (Spanish)
1-800-10-SAMSUNG(726-7864)
for PLDT
www.samsung.com/
latin_en (English)
1-800-3-SAMSUNG(726-7864) for
Digitel
PHILIPPINES
815-56 480
www.samsung.com
1-800-8-SAMSUNG(726-7864) for
Globe
800-SAMSUNG (726-7864)
www.samsung.com/ae
(English)
02-5805777
OMAN
0 801-1SAMSUNG(172-678) *
www.samsung.com/
ae_ar (Arabic)
800-7267
PANAMA
www.samsung.com/
latin (Spanish)
98005210001
www.samsung.com
www.samsung.com
PERU
0-800-777-08 (Only from
landline)
www.samsung.com/ph
www.samsung.com/pl
lub +48 22 607-93-33 **
POLAND
www.samsung.com/
latin_en (English)
PARAGUAY
WebSite
* (całkowity koszt połączenia jak
za 1 impuls według taryfy
operatora)
** (koszt połączenia według
taryfy operatora)
PORTUGAL
808 20-SAMSUNG (808 20 7267)
www.samsung.com
PUERTO RICO
1-800-682-3180
www.samsung.com
800-2255 (800-CALL)
www.samsung.com/ae
(English)
336-8686 (From HHP & landline)
QATAR
ROMANIA
www.samsung.com/
ae_ar (Arabic)
08008 SAMSUNG (08008 726
7864)
www.samsung.com
TOLL FREE No.
Contact SAMSUNG worldwide
256
Contact SAMSUNG worldwide
Country/Region
RUSSIA
SAUDI ARABIA
SENEGAL
SERBIA
Customer Care Center
WebSite
800-00-0077
www.samsung.com
TANZANIA
9200-21230
www.samsung.com/sa
(Arabic)
THAILAND
8-800-555-55-55
www.samsung.com
+381 11 321 6899
www.samsung.com
(old number still active 0700
7267864)
SINGAPORE
1800-SAMSUNG (726-7864)
www.samsung.com
SLOVAKIA
0800 - SAMSUNG(0800-726 786)
www.samsung.com
SOUTH AFRICA
0860 SAMSUNG (726-7864)
www.samsung.com
SPAIN
902-1-SAMSUNG(902 172 678)
www.samsung.com
SWEDEN
0771 726 7864 (SAMSUNG)
www.samsung.com
www.samsung.com/ch
SWITZERLAND
0848-SAMSUNG (7267864, CHF
0.08/min)
SYRIA
TADJIKISTAN
TAIWAN
Country/Region
18252273
www.samsung.com/
ch_fr/
www.samsung.com/
Levant (English)
8-10-800-500-55-500
www.samsung.com
0800-329-999
www.samsung.com
Customer Care Center
WebSite
0685 88 99 00
www.samsung.com
1800-29-3232
www.samsung.com/th
02-689-3232
TRINIDAD &
TOBAGO
1-800-SAMSUNG (726-7864)
www.samsung.com
TURKEY
444 77 11
www.samsung.com
U.A.E
800-SAMSUNG (726-7864)
www.samsung.com
U.K
0330 SAMSUNG (726-7864)
www.samsung.com
U.S.A
1-800-SAMSUNG (726-7864)
www.samsung.com
UGANDA
0800 300 300
www.samsung.com
0-800-502-000
www.samsung.com/ua
(Ukrainian)
UKRAINE
www.samsung.com/
ua_ru (Russian)
URUGUAY
40543733
www.samsung.com
UZBEKISTAN
8-10-800-500-55-500
www.samsung.com
VENEZUELA
0-800-100-5303
www.samsung.com
VIETNAM
1 800 588 889
www.samsung.com
ZAMBIA
211350370
www.samsung.com
0266-026-066
Contact SAMSUNG worldwide
257
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
258
Glossary
BOOTP
Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
259
Glossary
DHCP
DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DIMM
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Duplex
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
Glossary
260
Glossary
ECM
EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
Emulation
FDI
Emulation is a technique of one machine obtaining the same results as another.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
261
Glossary
Gateway
IEEE
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
Grayscale
IEEE 1284
A shade of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
262
Glossary
IPM
ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
IPX/SPX
JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
ISO
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Glossary
263
Glossary
LDAP
MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MMR
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
264
Glossary
NetWare
OSI
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
265
Glossary
PostScript
Protocol
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
266
Glossary
SMB
TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
267
Glossary
TWAIN
Watermark
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
268
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
Glossary
269
Index
A
tray setting
device options
accessories
installing
67
direct printing utility
ordering
56
driver installation
AirPrint
171
AnyWeb Print
213
Unix
entering character
22, 23
wps
23
error message
features
cleaning
inside
74
outside
73
pickup roller
76
cleaning a machine
control panel
convention
D
default settings
80
tips for avoiding paper jams
79
139
49
191
95
F
favorites settings, for printing
C
clearing paper
layout
buttons
print screen
jam
201
E
eco printing
22, 23
67
J
L
B
eco
44
48
5
machine features
176
print media feature
103
G
73
general icons
22
general settings
182
12
glossary
258
google cloud printing
173
12
179
Linux
common Linux problems
251
driver installation for network connected
138
driver installation for USB cable connected
126
driver reinstallation for USB cable connected
127
printer properties
205
printing
204
system requirements
106
unifled driver configurator
230
using SetIP
132
loading
paper in multi-purpose (or manual feeder)
tray
38
paper in the tray1
36
paper in the tray1 / optional trays
37
Index 270
Index
special media
40
menu map
178
menu overview
M
30
O
optional tray
56
ordering
56
multi-purpose (or manual feeder) tray
Mac
common Mac problems
250
driver installation for network connected
137
driver installation for USB cable connected
124
driver reinstallation for USB cable connected
125
printing
202
system requirements
106
using SetIP
131
machine overview
front view
20
rear view
21
maintenance parts
57
memory
memory upgrading
memory/hard drive feature
69
208
menu
loading
38
tips on using
38
using special media
40
network
185
information
178
job management
188
create
198
delete
198
print
198
P
driver installation
Linux
Mac
UNIX
Windows
138
137
139
134
general setup
186
installing environment
108
introducing network programs
129
IPv6 configuration
142
SetIP program
45
overlay printing
N
130, 131, 132, 161
paper
180
Parallel
ordering
56
placing a machine
adjusting the altitude
190
postScript driver
troubleshooting
252
print
wired network setup
130
mobile OS
170
wireless network setup
145
mobileprint
170
numeric keypad
emulation
output support
23
n-up printing
Mac
203
print media
card stock
43
envelope
41
glossy paper
44
Index 271
Index
labels
output support
42
103
UNIX
206
secure printing
using direct printing utility
201
service contact numbers
51
253
preprinted paper
43
setting the paper size
44
Linux
204
Special features
189
setting the paper type
44
Mac
202
specifications
101
special media
40
UNIX
206
print media
103
transparency
42
printer preferences
Linux
printing feature
SetIP program
192
problem
205
printer status
general information
printing a document
operating system problems
status
printing
22, 23
supplies
249
problems
222
130, 161
available supplies
54
estimated toner cartridge life
59
paper feeding problems
235
machine information
power problems
236
monitoring the supplies life
71
178
changing the default print settings
192
printing problems
237
ordering
54
Linux
204
printing quality problems
241
replacing toner cartridge
62
Mac
202
multiple pages on one sheet of paper
203
Mac
printing a document
Windows
46
SyncThru Web Service
R
regulatiory information
109
S
general information
215
SyncThru™ Web Service
215
T
printing on both sides of paper
Mac
203
information
13
printing to a file
193
symbols
13
setting as a default machine
192
samsung printer experience
224
special printer features
194
Samsung Printer Status
222
safety
toner cartridge
estimated life
59
handling instructions
58
non-Samsung and refilled
58
redistributing toner
60
Index 272
Index
replacing the cartridge
62
storing
58
tray
adjusting the width and length
35
changing the tray size
35
loading paper in multi-purpose (or manual
38
feeder) tray
ordering an optional tray
56
ordering an parallel
56
setting the paper size and type
44
U
W
wireless network
create
197
delete
197
edit
197
92
UNIX
common Windows problems
206
Unix
system requirements
107
USB cable
driver installation
driver reinstallation
using help
249
driver installation for network connected
134
driver installation for USB cable connected
25,
28
using SetIP
105
130, 161
wireless
driver installation for network connected
139
printing
160
Windows
system requirements
understanding the status LED
network cable
watermark
25, 28, 124, 126
125, 127
48, 204
ad hoc mode
145
Infrastructure mode
145
USB cable
152
WPS
disconnecting
disconnectiong
PBC mode
149
149
WPS (the machine does not have a display
screen)
150
PBC
150
PIN
Index 273