User manual
Washing Machine
ZWH 7132J
Safety information _ _ _ _ _ _ _ _ _ _ _ _ _ _ 2
Safety instructions _ _ _ _ _ _ _ _ _ _ _ _ _ _ 3
Product description _ _ _ _ _ _ _ _ _ _ _ _ _ 5
Control Panel _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 6
First use _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 8
Personalisation _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 8
Daily use _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 9
Helpful hints and tips _ _ _ _ _ _ _ _ _ _ _ _ 11
Washing programmes _ _ _ _ _ _ _ _ _ _ _
Care and cleaning _ _ _ _ _ _ _ _ _ _ _ _ _
What to do if ... _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Technical data _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Consumption values _ _ _ _ _ _ _ _ _ _ _ _
Installation _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Environmental concerns _ _ _ _ _ _ _ _ _ _
Subject to change without notice.
Safety information
Before the installation and use of the appliance, carefully read the
supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damages. Always
keep the instructions with the appliance for future reference.
Children and vulnerable people safety
Warning! Risk of suffocation, injury or permanent disability.
• Do not let persons, children included, with reduced physical sensory, reduced mental functions or lack of experience and knowledge use the appliance. They must have supervision or instruction
for the operation of the appliance by a person who is responsible
for their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep all detergents away from children.
• Keep children and pets away from the appliance door when it is
• If the appliance has a child safety device, we recommend you activate it.
General Safety
• Before maintenance, deactivate the appliance and disconnect the
mains plug from the mains socket.
• Do not change the specification of this appliance.
• Obey the maximum load volume of 7 kg (refer to the “Programme
chart” chapter).
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to
avoid a hazard.
• The operating water pressure (minimum and maximum) must be
between 0,5 bar (0,05 MPa) and 8 bar (0,8 MPa)
• The ventilation openings in the base (if applicable) must not be
obstructed by a carpet.
• The appliance is to be connected to the water mains using the
new supplied hose-sets. Old hose sets must not be reused.
Safety instructions
• Remove all the packaging and the transit
• Keep the transit bolts. When you move the
appliance again you must block the drum.
• Do not install or use a damaged appliance.
• Do not install or use the appliance where the
temperature is less than 0 °C or where it is
exposed to the weather.
• Obey the installation instruction supplied
with the appliance.
• Make sure that the floor where you install the
appliance is flat, stable, heat resistant and
• Do not install the appliance where the appliance door can not be fully opened.
• Always be careful when you move the appliance because it is heavy. Always wear safety
• Make sure that there is air circulation between the appliance and the floor.
• Adjust the feet to have the necessary space
between the appliance and the carpet.
Electrical connection
Warning! Risk of fire and electrical shock.
• The appliance must be earthed.
• Make sure that the electrical information on
the rating plate agrees with the power supply. If not, contact an electrician.
• Always use a correctly installed shockproof
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains
plug and to the mains cable. Should the appliance power supply cable need to be replaced, this must be carried out by our Service Centre.
• Connect the mains plug to the mains socket
only at the end of the installation. Make sure
that there is access to the mains plug after
the installation.
• Do not pull the mains cable to disconnect
the appliance. Always pull the mains plug.
• Do not touch the mains cable or the mains
plug with wet hands.
• Only for UK and Ireland. The appliance has a
13 amp mains plug. If it is necessary to
change the fuse in the mains plug, use a 13
amp ASTA (BS 1362) fuse.
This appliance complies with the E.E.C. Directives.
Water connection
• Make sure not to cause damage to the water
• The appliance is to be connected to the water mains using the new supplied hose-sets.
Old hose sets must not be reused.
• Before you connect the appliance to new
pipes or pipes not used for a long time, let
the water flow until it is clean.
• The first time you use the appliance, make
sure that there is no leakage.
Care and Cleaning
Warning! Risk of injury or damage to the
• Do not use water spray and steam to clean
the appliance.
• Clean the appliance with a moist soft cloth.
Only use neutral detergents. Do not use
abrasive products, abrasive cleaning pads,
solvents or metal objects.
Warning! Risk of injury, electrical shock,
fire, burns or damage to the appliance.
• Use this appliance in a household environment.
• Obey the safety instructions on the detergent
• Do not put flammable products or items that
are wet with flammable products in, near or
on the appliance.
• Do not touch the glass of the door while a
programme operates. The glass can be hot.
• Make sure that you remove all metal objects
from the laundry.
• Do not put a container to collect possible
water leakage under the appliance. Contact
the Service to ensure which accessories can
be used.
Warning! Risk of injury or suffocation.
• Disconnect the appliance from the mains
• Cut off the mains cable and discard it.
• Remove the door catch to prevent children
and pets to get closed in the appliance.
• Contact the Service to repair the appliance.
We recommend only the use of original
spare parts.
Product description
1 Detergent dispenser drawer
2 Control panel
3 Door opening handle
4 Rating plate
5 Drain pump
6 Adjustable feet
Compartment for detergent used for prewash and soak phase or for stain remover used
during the stain action phase (if available). The
prewash and soak detergent is added at the beginning of the wash programme. The stain remover is added during the stain action phase.
Compartment for powder or liquid detergent
used for main wash. If using liquid detergent
pour it just before starting the programme.
Detergent dispenser drawer
Compartment for liquid additives (fabric softener, starch).
Follow the product manufacturer’s recommendations on quantities to use and do not exceed the
«MAX» mark in the detergent dispenser drawer. Any fabric softener or starching additives must
be poured into the compartment before starting the wash programme.
Child safety
Make sure that children or pets do not climb into the drum. To prevent children and pets becoming trapped inside the drum this machine
incorporates a special feature.
To activate this device, rotate the button
(without pressing it)
inside the door clockwise until the groove
is horizontal. If necessary use a coin.
To disable this device and restore the
possibility of closing
the door, rotate the
button anti-clockwise
until the groove is
Control Panel
On the following page there is a picture of the control panel. It shows the programme selector
dial as well as the buttons, pilot lights and the display. These are presented by relevant numbers on the following pages.
1 Programme selector dial
2 SPIN button
6 EXTRA RINSE button
7 START/PAUSE button
3 OPTIONS button
4 PREWASH button
8 DELAY START button
9 DOOR LOCKED pilot light
5 EASY IRON button
10 Display
Table of symbols
Night Cycle
Child Safety Lock
Rinse Hold
Programme selector dial, spin speed button and available
Programme Selector Dial
It allows you to switch the appliance on/off and/
or to select a programme.
Spin Reduction
By pressing this button you can change the
spin speed of the selected programme.
Available options:
Night Cycle
By selecting this function the machine will not
drain the water of the last rinse and all spinning
phases will be suppressed, so as not to wrinkle
the laundry. This washing cycle is very quiet
and it can be selected at night or in times with
a more economical power rate. On some programmes the rinses will be performed with
more water. Before opening the door it will be
necessary to empty out the water. To empty out
the water, please read the paragraph «At the
end of the programme».
Rinse hold
By selecting this function the water of the last
rinse is not emptied out to prevent the fabrics
from creasing. Before opening the door it will
be necessary to empty out the water. To empty
out the water, please read the paragraph «At
the end of the programme».
Only for cottons and synthetic items lightly or
normally soiled at a temperature of 40°C or
higher. The washing time will be prolonged and
the washing temperature will be reduced. You
can use this option if you want to wash normally
soiled laundry and at the same time save energy.
Super Quick
A very short cycle for lightly soiled items or for
laundry which needs only freshening up. We
recommend that you reduce the amount of fabric you load.
By selecting this option the machine performs a
prewash cycle before the main wash phase.
The washing time will be prolonged. This option
is recommended for heavily soiled laundry.
Easy Iron
By selecting this option the laundry is gently
washed and spun to avoid any creasing. In this
way ironing is easier. Furthermore the machine
will perform some additional rinses in some
programmes. On cotton programmes the maximum spin speed is reduced automatically.
Extra Rinse
This appliance is designed to save energy. If it
necessary to rinse the laundry using an extra
quantity of water (extra rinse), select this option.
Some additional rinses will be performed. This
option is recommended for people who are allergic to detergents, and in areas where the
water is very soft.
Start Pause
This button allows you to start or to interrupt
the selected programme.
Delay Start
The programme can be delayed from 30 min 60 min - 90 min, 2 hours and then by 1 hour up
to a maximum of 20 hours by means of this button.
Door locked pilot light
The pilot light 9 illuminates when the programme starts and indicates if the door can be
• light on: the door cannot be opened. The
machine is working or has stopped with water left in the tub.
• light off: the door can be opened. The programme is finished or the water has been
emptied out.
• light blinking: the door is opening in a few
Display (10)
The display shows the following information:
10.1: Child safety lock
This device permits you to leave the appliance
unattended during it's functioning.
• Duration of the selected programme
After selecting a programme, the duration is
displayed in hours and minutes (for example
). The duration is calculated automatically on the basis of the maximum recommended load for each type of fabric. After the
programme has started, the time remaining is
updated every minute.
Delayed start
The Selected delay set by pressing the relevant button appears on the display for a few
seconds, then the duration of the selected
programme is displayed again. The delay
time value decreases by one unit every hour
and then, when 1 hour remains, every minute.
Alarm codes
In the event of operating problems, some
alarm codes can be displayed, for example
(see paragraph «What to do if...»).
Incorrect option selection
If an option which is not compatible with the
set wash programme is selected, the message Err is displayed at the bottom of the
display for a few seconds. The integrated red
light of button 7 starts flashing.
End of programme
When the programme has finished the flashing zero ( ) is displayed. The pilot light 9
and the pilot light of button 7 go out. The
door can be opened.
First use
• Ensure that the electrical and water
connections comply with the installation
• Remove the polystyrene block and any
material from the drum.
• Before the first wash, run a cotton cycle
at the highest temperature without any
laundry in the machine, to remove any
manufacturing residue from the drum
and tub. Pour 1/2 a measure of detergent into the main wash compartment
and start the machine.
Acoustic signals
The machine is provided with an acoustic device, which sounds in the following cases:
• at the end of the cycle
• if there is a fault.
By pressing the 4 and 5 buttons simultaneously
for about 6 seconds, the acoustic signal is deactivated (except if there is a fault). By pressing
these 2 buttons again, the acoustic signal is reactivated.
Child safety lock
This device permits you to leave the appliance
unattended so you do not need to worry that
children might be injured by or cause damage
to the appliance. This function remains enabled
also when the washing machine is not working.
There are two different ways to set this option:
Before pressing button 7: it will be impossible to start the machine.
2. After pressing button 7: it will be impossible to change any other programme or option.
To enable or disable this option press simultaneously for about 6 seconds buttons 2 and 3
appears or disuntil on the display, the icon
Daily use
Load the laundry
Open the door by
carefully pulling the
door handle outwards. Place the
laundry in the drum,
one item at a time,
shaking them out as
much as possible.
Close the door.
Make sure that no
laundry stays between the seal and
the door. There is a
risk of water leakage
or damage to the
Measure out the detergent and the fabric
Pull out the dispenser drawer until it stops.
Measure out the amount of detergent required, pour it into the main wash compartor in the appropriate compartment if
the selected programme/option it requires
(see more details in "Detergent dispenser
If required, pour fabric softener into the com(the amount used must
partment marked
not exceed the «MAX» mark in the drawer).
Close the drawer gently.
Select the required programme by means
of the programme selector dial (1)
Turn the programme selector dial to the required programme.
The green pilot light of button 7 starts to flash.
The selector dial can be turned either clockwise
or anticlockwise.
to reset the
Turn the selector dial to position
programme/to switch the machine OFF.
At the end of the programme the selector
, to
dial must be turned to position
switch the machine off.
Important! If you turn the programme selector
dial to another programme when the machine is
working, the red pilot light of button 7 will blink
3 times and the messageErr is displayed to
indicate a wrong selection. The machine will
not perform the new selected programme.
Select the spin speed by pressing button
When selecting a programme, the appliance
proposes automatically the maximum spin
speed provided for that programme. (See
"Washing programmes" for the maximum allowed spin speed).
Press this button repeatedly to change the spin
speed, if you want your laundry to be spun at a
different speed. The relevant pilot light illuminates.
Select the available options by means of
buttons 3, 4, 5 and 6
Depending on the programme, different options
can be combined. These must be selected after
choosing the desired programme and before
starting the programme. When these buttons
are pressed, the corresponding pilot lights illuminate. When they are pressed again, the pilot
lights go out. If an incorrect option is selected,
the integrated red pilot light of the button 7
flashes 3 times and the message Err is displayed.
For the compatibility among the washing programmes and the options see chapter «Washing programmes».
Start the programme by pressing button 7
To start the selected programme, press this
button; the corresponding green pilot light
stops blinking.
The pilot light 9 illuminates to indicate that the
appliance starts operating and the door is
If you have chosen a delayed start, the machine
will begin the countdown.
Important! If an incorrect option is selected,
the message Err is displayed for a few seconds
and the red pilot light of this button blinks 3
Select the Delay Start by pressing button
Before you start the programme, if you wish to
delay the start, press this button to select the
desired delay.
The selected delay time value will appear on
the display for a few seconds, then the duration
of the programme will appear again.
You must select this option after you have set
the programme and before you start the programme.
You can cancel or modify the delay time at any
moment, before you press button 7.
Selecting the delay start :
1. Select the programme and the required
2. Select the delay start by pressing button 8.
3. Press button 7:
- the machine starts its hourly countdown.
- the programme will start after the selected delay has expired.
Cancelling the Delay Start after having started
the programme:
1. Set the washing machine to PAUSE by
pressing button 7.
2. Press button 8 once. On the display will
appear '.
3. Press button 7 again to start the programme.
• The selected delay can be changed only after selecting the washing programme again.
• The door will be locked throughout the delay
time. If you need to open the door, you must
first set the washing machine to PAUSE by
pressing button 7 and wait a few minutes before opening the door. After you have closed
the door, press the same button again.
Important! The Delay Start cannot be
selected with the draining programme.
Altering an option or a running
It is possible to change some options before
the programme carries them out.
Before you make any change, you must pause
the washing machine by pressing button 7.
Changing a running programme is possible only
by resetting it. Turn the programme selector diand then to the new programme posial to
tion. Start the new programme by pressing button 7 again.
The washing water in the tub will be not emptied out.
Interrupting a programme
Press the button 7 to interrupt a programme
which is running, the corresponding pilot light
starts blinking. Press the button again to restart the programme.
Cancelling a programme
to cancel a proTurn the selector dial to
gramme which is running. Now you can select a
new programme.
Opening the door after the programme
has started
First set the machine to pause by pressing the
button 7.
If the pilot light 9 blinks and after a few minutes
goes off, the door can be opened.
If the pilot light 9 remains lit, this means that the
machine is already heating or that the water level is too high. In any case, do not try to force
the door open!
If you cannot open the door but you need to
open it, you have to switch the machine off by
. After a few miturning the selector dial to
nutes the door can be opened.
(Pay attention to the water level and temperature!).
After closing the door, it is necessary to select
the programme and options again and to press
button 7.
the display. The pilot light of button Start and
the pilot light 9 go off.
If you have set a programme or an option that
ends with water left in the tub, the pilot light 9
remains on. The door is locked to indicate that
the water must be emptied out. During this time
the drum continues to turn at regular intervals
until water draining.
Follow the below instructions to empty out the
1. Turn the programme selector dial to
Select the draining or spinning programme.
Reduce the spin speed if needed, by
pressing the relevant button.
4. Press button Start.
At the end of the programme, the door is released and can be opened. Turn the proto switch the magramme selector dial to
chine off.
Remove the laundry from the drum and carefully
check that the drum is empty. If you do not intend to carry out another wash, close the water
tap. Leave the door open to prevent the formation of mildew and unpleasant smells.
At the end of the programme
The machine stops automatically. Some acoustic signals sound and a blinking appears on
Stand by : once the programme has finished
after a few minutes the energy saving system
will be enabled. The brightness of the display is
reduced. By pressing any button the appliance
will come out of the energy saving status.
Helpful hints and tips
Sorting out the laundry
Follow the wash code symbols on each garment label and the manufacturer’s washing instructions. Sort the laundry as follows: whites,
coloureds, synthetics, delicates, woollens.
Before loading the laundry
Never wash whites and coloureds together.
Whites may lose their «whiteness» in the wash.
New coloured items may run in the first wash;
they should therefore be washed separately the
first time.
Button up pillowcases, close zip fasteners,
hooks and poppers. Tie any belts or long tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special detergent or detergent paste.
Treat curtains with special care. Remove hooks
or tie them up in a bag or net.
Removing stains
Stubborn stains may not be removed by just
water and detergent. It is therefore advisable to
treat them prior to washing.
Blood: treat fresh stains with cold water. For
dried stains, soak overnight in water with a special detergent then rub in the soap and water.
Oil based paint: moisten with benzine stain
remover, lay the garment on a soft cloth and
dab the stain; treat several times.
Dried grease stains: moisten with turpentine,
lay the garment on a soft surface and dab the
stain with the fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or a
rust removing product used cold. Be careful
with rust stains which are not recent since the
cellulose structure will already have been damaged and the fabric tends to hole.
Mould stains: treat with bleach, rinse well
(whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with acetone1), lay the garment on a soft cloth and dab
the stain.
Lipstick: moisten with acetone as above, then
treat stains with methylated spirits. Treat any residual marks with bleach.
Red wine: soak in water and detergent, rinse
and treat with acetic or citric acid, then rinse.
Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten the
fabric first with acetone1), then with acetic acid;
treat any residual marks on white fabrics with
bleach and then rinse thoroughly.
Tar stains: first treat with stain remover, methylated spirits or benzine, then rub with detergent paste.
Detergents and additives
Good washing results also depend on the
choice of detergent and use of the correct
quantities to avoid waste and protect the environment.
Although biodegradable, detergents contain
substances which, in large quantities, can upset the delicate balance of nature.
The choice of detergent will depend on the
type of fabric (delicates, woollens, cottons,
etc.), the colour, washing temperature and degree of soiling.
All commonly available washing machine detergents may be used in this appliance:
• powder detergents for all types of fabric
• powder detergents for delicate fabrics (60°C
max) and woollens
• liquid detergents, preferably for low temperature wash programmes (60°C max) for all
types of fabric, or special for woollens only.
The detergent and any additives must be
placed in the appropriate compartments of the
dispenser drawer before starting the wash programme.
If using liquid detergents, a programme without prewash must be selected.
Your appliance incorporates a recirculation system which allows an optimal use of the concentrated detergent.
Follow the product manufacturer’s recommendations on quantities to use and do not exceed the «MAX» mark in the detergent
dispenser drawer.
Quantity of detergent to be used
The type and quantity of detergent will depend
on the type of fabric, load size, degree of soiling
and hardness of the water used.
Follow the product manufacturers’ instructions
on quantities to use.
Use less detergent if:
• you are washing a small load
• the laundry is lightly soiled
• large amounts of foam form during washing.
Degrees of water hardness
Water hardness is classified in so-called “degrees” of hardness. Information on hardness of
the water in your area can be obtained from the
relevant water supply company, or from your local authority. If the water hardness degree is
medium or high we suggest you to add a water
softener following always the manufacturer’s instructions. When the degree of hardness is
soft, readjust the quantity of the detergent.
1) do not use acetone on artificial silk
Washing programmes
Maximum and Minimum Temperature
Cycle Description
Maximum Spin Speed
Maximum Fabrics Load
Type of Laundry
90° - 30°
Main wash - Rinses
Maximum spin speed at 1300 rpm
Max. load 7 kg - Reduced load 3,5 kg
White and coloured cotton (normally soiled items).
60° - 30°
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 3,5 kg - Reduced load 2 kg
Synthetic or mixed fabrics: underwear, coloured garments, non-shrink shirts, blouses.
40° - 30°
Main wash - Rinses
Maximum spin speed 700 rpm
Max. load kg 3,5 - Reduced load kg 2
Delicate fabrics: acrylics, viscose, polyester.
40° - Cold
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 2 kg
Special programme for delicate fabrics with «hand washing» care symbol.
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 2 kg
Washing programme for machine washable wool as well
as for hand washable woollens and delicate fabrics. Note:
A single or bulky item may cause imbalance. If the appliance doesn’t perform the final spin phase, add more items,
redistribute the load manually and then select the spinning
Maximum and Minimum Temperature
Cycle Description
Maximum Spin Speed
Maximum Fabrics Load
Type of Laundry
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 3,5 kg
With this programme it is possible to wash items like trousers, shirts or jackets in denim and also jersey realized with
hi-tech materials. (The Extra Rinse option will be activated
Prewash - Main wash - Rinses
Maximum spin speed at 700 rpm
Max. load 2 ,5 kg
This programme it is possible to wash with an extra water
load. The machine will add automatically a prewash phase
before the main wash to eliminate the dust. (Do not put any
detergent in the prewash compartment).
Prewash - Soak for about 40 minutes - Stop with water in the tub
Max. load 7 kg
Special programme for heavily soiled laundry. The machine performs a soak at 30°C.
At the end of this time the machine will stop automatically with water left in the tub.
Before starting a new washing phase, it is necessary to empty out the water by:
• Draining only: turn the programme selector dial to Drain programme. (Press the
button 7).
• Draining and spinning: turn the programme selector dial to programme Spin, reduce the spin speed by pressing the button 2, and then press button 7.
Important! This programme cannot be used for very delicate fabrics as silk or wool.
Pour the detergent for the soak programme into the appropriate compartment. At the
end of the soak (after having emptied out the water) you can select the washing programme (first turn the programme selector dial to
, then to the programme and
press the button 5).
Main wash - Rinses
Maximum spin speed at 700 rpm
Max. load 3 kg
Quick washing programme for cotton and synthetic items
which are lightly soiled or only need freshening up.
Maximum and Minimum Temperature
Cycle Description
Maximum Spin Speed
Maximum Fabrics Load
Type of Laundry
Maximum spin speed at 1300 rpm
Max. load 7 kg
With this programme it is possible to rinse and spin cotton
garments which have been washed by hand. The machine
performs 3 rinses, followed by a final long spin. The spin
speed can be reduced.
Draining of water
Max. load 7 kg
For emptying out the water of the last rinse in programmes
with the Rinse Hold or Night Cycle option selected.
Drain and long spin
Maximum spin speed at 1300 rpm
Max. load 7 kg
Separate spin for hand washed cotton garments and after
programmes with the Rinse Hold or Night Cycle option selected. You can choose the spin speed by pressing the relevant button to adapt it to the fabrics to be spun.
For cancelling the programme which is running or to switch the machine off .
1) Standard programmes for the Energy Label consumption values
According to regulation 1061/2010, the “Cottons
” with “Eco
” option selected and “Cottons
” with “Eco
” option selected are respectively the “standard 60 °C cotton programme” and the
“standard 40 °C cotton programme”. They are the most efficient programmes in terms of combined energy
and water consumptions for washing normally soiled cotton laundry.
The water temperature of the washing phase may differ from the temperature declared for the selected
2) This option is not active at a temperature lower than 40° C.
3) If you select the Super Quick option by pressing button 3, we recommend that you reduce the maximum
load as indicated. Full loading is possible however with somewhat reduced cleaning results.
4) Max. load with Easy iron option 1 kg
5) If using liquid detergents, a programme without PREWASH must be selected.
Care and cleaning
Warning! You must DISCONNECT the
appliance from the electricity supply,
before you can carry out any cleaning or
maintenance work.
The water we use normally contains lime. It is a
good idea to periodically use a water softening
powder in the machine. Do this separately from
any laundry washing, and according to the soft15
• a problem with water draining is detected
(see chapter “What to do if...” for more details).
External cleaning
Clean the exterior cabinet of the appliance with
soap and water only, and then dry thoroughly.
Warning! Before opening the pump door,
switch the appliance off and remove the
mains plug from the socket.
Cleaning the dispenser drawer
The washing powder and additive dispenser
drawer should be cleaned regularly.
Proceed as follows:
• Unplug the appliance.
• If it is necessary, wait until the water has
cooled down.
ening powder manufacturer's instructions. This
will help to prevent the formation of lime deposits.
Remove the drawer
by pressing the catch
downwards and by
pulling it out. Flush it
out under a tap, to remove any traces of
accumulated powder.
To aid cleaning, the
top part of the additive compartment
should be removed.
Open the pump door.
Place a container
close to the pump to
collect any spillage.
Pull out the emergency emptying hose,
place it in the container and remove its
Cleaning the drawer recess
Having removed the
drawer, use a small
brush to clean the recess, ensuring that all
washing powder residue is removed from
the upper and lower
part of the recess.
Replace the drawer and run the rinse programme without any clothes in the drum.
When no more water comes out, unscrew the
pump cover by turning it anti-clockwise and
remove the filter. Use pliers, if necessary. Always keep a rag nearby to dry up any water
spillages when removing the cover.
Clean the filter under a tap, to remove any
traces of fluff.
Remove foreign bodies and fluff from the
filter seat and from
the pump impeller.
Cleaning the pump
The pump should be inspected regularly and
particularly if:
• the appliance does not empty and/or spin;
• the appliance makes an unusual noise during
draining due to objects such as safety pins,
coins etc. blocking the pump;
more details), check if the water inlet filters are
blocked .
To clean the water inlet filters:
Check carefully whether the pump impeller
rotates (it rotates jerkily). If it doesn’t rotate,
please contact your Service Centre.
Put the cap back on the emergency emptying
hose and place the latter back in its seat.
Replace the filter into
the pump by inserting
it correctly into the
special guides.
Screw the pump cover firmly by turning it
• Turn off the water
• Unscrew the hose
from the tap.
• Clean the filter in
the hose with a stiff
• Screw the hose back onto the tap. Make
sure the connection is tight.
Close the pump door.
• Unscrew the hose from the machine. Keep
a rag nearby because some water may
• Clean the filter in the valve with a stiff
brush or with the piece of cloth.
Caution! When the appliance is in use
and depending on the programme
selected there can be hot water in the pump.
Never remove the pump cover during a wash
cycle, always wait until the appliance has
finished the cycle, and is empty. When refitting
the pump cover, ensure it is securely retightened so as to stop leaks and young
children being able to remove it.
Cleaning the water inlet filters
Important! If the appliance doesn't fill, takes
long to fill with water, the starting button blinks
yellow or the display (if available) shows the
relevant alarm (see chapter "What to do if..." for
• Screw the hose back to the machine and
make sure the connection is tight.
• Turn on the water tap.
Frost precaution
If the machine is exposed to temperatures below 0°C, certain precautions should be taken.
• Turn off the water tap.
• Unscrew the inlet hose.
• Place the end of the emergency emptying
hose and that of the inlet hose in a bowl
placed on the floor and let water drain out.
• Screw the water inlet hose back on and reposition the emergency emptying hose after
having put the cap on again.
• When you intend to start the machine up
again, make sure that the room temperature
is above 0°C.
Emergency emptying out
If the water is not discharged, proceed as follows to empty out the machine:
• pull out the plug from the power socket;
• close the water tap;
• if necessary, wait until the water has cooled
• open the pump door;
• place a bowl on the floor and place the end
of the emergency emptying hose into the
bowl. Remove its cap. The water should
drain by gravity into the bowl. When the bowl
is full, put the cap back on the hose. Empty
the bowl. Repeat the procedure until water
stops flowing out;
• clean the pump if necessary as previously
• replace the emergency emptying hose in its
seat after having plugged it;
• screw the pump cover again and close the
What to do if ...
Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.
During machine operation it is possible that the
red pilot light of button 7 blinks, one of the following alarm codes appears on the display and
some acoustic signals sound every 20 seconds
to indicate that the machine is not working:
The machine does not start:
: problem with the water supply.
: problem with the water draining.
: door open.
Once the problem has been eliminated, press
the button 7 to restart the programme. If after
all checks, the problem persists, contact your
local Service Centre.
Possible cause/Solution
The door has not been closed.
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and the button 7 has not
been pressed.
• Please turn the selector dial and press the button 7 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
Possible cause/Solution
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter are blocked.
• Clean the water inlet filters. (See "Cleaning the water inlet filters" for
more details).
The door is not properly closed.
• Close the door firmly.
The machine does not empty
and/or does not spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or a
that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much foam)
has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is
not always easy to see this as the water runs down the hose; check to
see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The cap on the emergency emptying hose has not been replaced or the
filter has not been properly screwed in after cleaning action.
• Refit the cap on the emergency emptying hose or screw the filter fully
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light 9 goes off.
There is water in the drum.
• Select drain or spin programme to empty out the water.
Possible cause/Solution
The machine vibrates is
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the
machine does not spin:
The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before the
unbalance disappears and normal spinning can resume. If, after 10 minutes, the laundry is still not evenly distributed in the drum, the machine
will not spin. In this case, redistribute the load manually and select the
spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the
spinning programme.
The machine makes an unusual noise:
The machine is fitted with a type of motor which makes an unusual noise
compared with other traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine.
No water is visible in the
Machines based on modern technology operate very economically using
very little water without affecting performance.
Prod . ...
. No.
If you are unable to identify or solve the problem, contact our service centre. Before telephoning, make a note of the model, serial number and purchase date of your machine: the
Service Centre will require this information.
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
Technical data
Electrical connection
Voltage - Overall power - Fuse
Information on the electrical connection is given on the rating plate, on
the inner edge of the appliance door.
Water supply pressure
0,05 MPa
0,8 MPa
Maximum Load
7 kg
60 cm
85 cm
63 cm
Spin Speed
1300 rpm
Consumption values
The data of this table are approximate. Different causes can change the data: the quantity and
type of laundry, the water and ambient temperature.
Energy consumption
Water consumption (litre)
duration (minutes)
Cottons 60 °C
Cottons 40 °C
Synthetics 40 °C
Delicates 40 °C
Wool/Hand wash
30 °C
Standard cotton programmes
Standard 60 °C
Standard 60 °C
Standard 40 °C
1) At the end of spin phase.
Off Mode (W)
Left On Mode (W)
The information given in the charts above are in compliance with the EU Commission regulation 1015/2010
implementing directive 2009/125/EC.
Rubber feet kit (4055126249)
Available from your authorized dealer.
The rubber feet are particularly recommended
on floating, slippery and wooden floors.
Mount the rubber feet to prevent vibration,
noises and displacement of the appliance during operation.
Read carefully the instructions supplied with
the kit.
If you install the appliance on a plinth, secure
the appliance in the fixing plates.
Follow the instructions supplied with the kit.
All transit bolts and packing must be removed
before using the appliance.
You are advised to keep all transit devices so
that they can be refitted if the machine ever has
to be transported again.
Fixing plate kit (4055171146)
Available from your authorized dealer.
After removing all the
packaging, carefully
lay machine on it's
back to remove the
polystyrene base
from the bottom.
Unscrew the three
Open the porthole,
remove the polystyrene block fitted on
the door seal and pull
out all items from the
Remove the power
supply cable and the
hose from the hose
holders on the rear of
the appliance.
Slide out the relevant
plastic spacers.
Fill the smaller upper
hole and the two
large ones with the
corresponding plastic
plug caps supplied in
the bag containing
the instruction booklet.
Install the machine on a flat hard floor. Make
sure that air circulation around the machine is
not impeded by carpets, rugs etc. Check that
the machine does not touch the wall or other
kitchen units. Level the washing machine by
raising or lowering the feet. The feet may be
tight to adjust as they incorporate a self locking
nut, but the machine MUST be level and stable.
Any necessary adjustment can be made with a
Accurate levelling prevents vibration, noise and
displacement of the machine during operation.
Never place cardboard, wood or similar materials under the machine to compensate for any
unevenness in the floor.
If necessary, check
the setting with a spirit level.
Installation on suspended flooring
Suspended wooden floors are particularly susceptible to vibration.
To help prevent vibration we recommend you
place a waterproof wood panel, at least 15 mm
thick under the appliance, secured to at least 2
floor beams with screws, the wood panel must
extend beyond the front feet.
If possible install the appliance in one of the
corners of the room, where the floor is more
Water inlet
The inlet hose is supplied with the appliance
and it can been found inside the machine drum.
Warning! This appliance must be
connected to a cold water supply.
Caution! Before connecting up the
appliance to new pipework or to pipework
that has not been used for some time, run off a
reasonable amount of water to flush out any
debris that may have collected.
Caution! Do not use the hose from your
previous appliance to connect to water
Connect the appropriate end of
the hose to a tap
with a 3/4”
thread. Always
use the hose
supplied with the
There should be a minimum vertical distance of
5.02 m (16.5 ft) between the appliance’s inlet
and the bottom of the water storage tank.
Water drainage
This appliance is designed to be permanently
plumbed into your home's drainage system using one of the following methods.
1. Into a drainage standpipe.
Firstly form a hook in the end of the drain
hose using the “U” piece” supplied.
Connect the other end of the inlet hose
to the back of the appliance. The inlet
hose can ONLY be turned as showed in
the picture.
Do not place the inlet hose downwards. Angle the hose to the left or right
depending on the position of your water
tap. Set the hose correctly by loosening
the ring nut. After positioning the inlet
hose, be sure to tighten the ring nut
again to prevent leaks.
Caution! The inlet hose must not be
lengthened. If it is too short and you do not
wish to move the tap, you will have to purchase
a new, longer hose specially designed for this
type of use.
Warning! Installation should comply
with local water authority and
building regulations’ requirements.
The appliance must be connected to a
cold water supply.
A minimum water pressure of 0.05 MPa (0.5
bar) is required for safe operation of the
If you cannot make the cold water connection
direct from the rising mains, you may be able to
operate the appliance from your cold water
storage system.
“U” piece supplied
Place the drain hose into your standpipe,
which should have an internal diameter of approximately 38 mm thus ensuring there is an
air break between the drain hose and standpipe.
When discharging into a standpipe ensure
that the top of the standpipe is no more than
90 cm (35.4'') and no less than 60 cm (23.6'')
above floor level.
38 mm (1.5”)
30 cm (12”)
The drain hose may be extended to a maximum of 4 metres. An additional drain hose
and joining piece is available from your local
Service Force Centre. The joining piece must
have an internal diameter of 18 mm.
If you intend to drain the hose from the machine into a sink, make sure that the sink is
empty and the plug hole is not blocked. Use
the plastic “U - Piece” supplied.
Min. 60 cm (23.6”)
Max. 90 cm (35.4”)
If your drain hose
looks like this (see
beside) you do not
require the “U”
piece”. Just push the
hose firmly in to the
In the interest of the environment
The appliance should be connected to the
FOUL drainage system, the water will then be
taken to a sewage works for treatment before
being discharged safely into a river.
It is essential that these appliances are not connected to the surface water drainage system as
this water is discharged directly into a river or
stream and may cause pollution.
If you require any further advice please contact
your local water authority.
2. Onto a sink outlet spigot.
If the outlet spigot
has not been used
before, remove any
blanking plug that
may be in place.
Push the drain hose
onto the spigot and
secure with a clip,
ensure a loop is
formed in the drain
hose (see above) to
prevent waste from
the sink entering the
Environmental concerns
The symbol on the product or on its
packaging indicates that this product may not
be treated as household waste. Instead it
should be taken to the appropriate collection
point for the recycling of electrical and
electronic equipment. By ensuring this product
is disposed of correctly, you will help prevent
potential negative consequences for the
environment and human health, which could
otherwise be caused by inappropriate waste
handling of this product. For more detailed
information about recycling of this product,
please contact your local council, your
household waste disposal service or the shop
where you purchased the product.
Packaging materials
The materials marked with the symbol
This means that they can be recycled by disposing of them properly in appropriate collection containers.
• Normally soiled laundry may be washed without prewashing in order to save detergent,
water and time (the environment is protected
• The machine works more economically if it is
fully loaded.
• With adequate pre-treatment, stains and limited soiling can be removed; the laundry can
then be washed at a lower temperature.
• Measure out detergent according to the water hardness, the degree of soiling and the
quantity of laundry being washed.
Ecological hints
To save water, energy and to help protect the
environment, we recommend that you follow
these tips: