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NWZ-F804/F805/F806
Getting Started
Use this manual if you encounter any problems, or have any questions about your Walkman.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
4-432-446-11(1)
Contents list
© 2012 Sony Corporation
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Getting Started
Getting Started
Before First Use
Before first use
Basic Operations
About the Manuals
Connection
About the “WALKMAN“ manuals
Preinstalled Applications
Supplied Software
Notation in explanations of operations
Starting the Help guide
Parts and Controls/Contents
Contents
Important Product
Information
Parts and controls
Replacing the headphone earbuds
Specifications
Using the speaker
Using the microphone
Troubleshooting
Turning on the Power/Charging
Contents list
Turning the power on and off
Turning the screen on and off
Charging the battery
Extending the battery life
Notes on charging the battery
© 2012 Sony Corporation
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Basic Operations
Getting Started
How to Use the Buttons
Using the Home, Menu, and Back buttons
Basic Operations
Using the W.button
Connection
Using the VOL (Volume) +/- button
Preinstalled Applications
Supplied Software
Using the RESET button
How to Use the Touch Screen
How to use the touch screen
Notes on the touch screen
Important Product
Information
Caring for the touch screen
Home Screen
Specifications
Home screen
Main notification icons
Troubleshooting
About notification panel
Contents list
Google Account
Setting up a Google account
Deleting a Google account
Location Information
About the location information
Enabling/disabling use of location information
Setting to search for your current position with a wireless network
Setting
Changing the language settings
Setting the screen lock
Customizing the volume settings
Limiting the volume [AVLS (Volume Limit)]
Initializing/Updating
Initializing
Updating the system
© 2012 Sony Corporation
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Connection
Getting Started
Wi-Fi (Wireless LAN)
About Wi-Fi communications
Basic Operations
Turning Wi-Fi on and off
Connection
Selecting a method for setting up a Wi-Fi connection
Preinstalled Applications
Connecting to a Wi-Fi network from the list
Connecting to a Wi-Fi network using the WPS button
Connecting to a Wi-Fi network using a PIN
Supplied Software
Adding Wi-Fi networks manually
Important Product
Information
Checking Wi-Fi network status
Notes on Wi-Fi
Bluetooth
Specifications
About the Bluetooth function
Troubleshooting
Turning the Bluetooth function on and off
Contents list
Enabling other Bluetooth devices to discover your “WALKMAN”
Pairing (registering) with a Bluetooth device
Connecting with a Bluetooth device
Disconnecting from a Bluetooth device
Unpairing from a Bluetooth device
Notes on the Bluetooth function
USB
Connecting by USB
Changing the USB computer connection method
Dragging and dropping data to a computer with USB connection
Disconnecting the USB cable
Notes on USB connection
© 2012 Sony Corporation
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Preinstalled Applications
Getting Started
List of Preinstalled Applications
Preinstalled applications
Basic Operations
Starting an application
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
© 2012 Sony Corporation
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Supplied Software
Getting Started
Supplied Software
About Media Go
Basic Operations
Importing music from CDs using Media Go
Connection
Transferring content using Media Go
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
© 2012 Sony Corporation
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Important Product Information
Getting Started
Important Product Information
Important product information
Basic Operations
Warning
Connection
Caution
Preinstalled Applications
Notice for users
Notes on the headphones
Storing data
Supplied Software
Sample data
Important Product
Information
Notes on the supplied software
License and Trademark Notice
Specifications
License and trademark notice
Troubleshooting
Contents list
© 2012 Sony Corporation
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Specifications
Getting Started
Specifications
Specifications
Basic Operations
About battery life
Connection
Maximum recordable number of songs and time (Approx.)
Preinstalled Applications
Maximum recordable time of videos (Approx.)
System requirements
Supported formats
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
© 2012 Sony Corporation
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Troubleshooting
Getting Started
Dealing with Troubles
What can I do to solve a problem?
Basic Operations
Customer support websites
Connection
Operation
Preinstalled Applications
Your Walkman does not operate (does not respond to button
operations).
Supplied Software
Your Walkman does not work properly.
Your Walkman gets warm.
Important Product
Information
The date and time have been reset.
Specifications
An application does not operate.
Playback has stopped suddenly.
Sound
Troubleshooting
Volume cannot be turned up.
Contents list
There is no sound.
There is no sound from the right channel of the headphones. Or the
right channel sound is heard from both sides of the headphones.
Noise is generated.
Noise can be heard when plugging in or unplugging the headphones.
Screen
The screen turns off.
The touch screen does not operate properly.
Power
Battery life is short.
Your Walkman cannot charge the battery.
Charging completes very quickly.
Connection to a Computer
Your Walkman is not recognized as USB storage.
The computer does not recognize your Walkman even if connected by
USB cable.
Data cannot be transferred.
The transfer takes too much time.
Only a small amount of data can be transferred to your Walkman.
Your Walkman becomes unstable while it is connected to the
computer.
9
Supplied Software
Software cannot be installed on the computer.
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The progress bar on the install screen does not proceed
while
installing software. Or, the access lamp of the hard drive does not light
for several minutes.
Bluetooth
You cannot register a Bluetooth device (cannot complete pairing).
A Bluetooth connection cannot be established.
You cannot hear the sound even if a Bluetooth connection has been
made.
Volume cannot be changed when a Bluetooth connection is made.
The sound distorts or breaks when a Bluetooth connection is made.
The sound tends to break when a Bluetooth connection is made.
Sound skips during music playback when a Bluetooth connection is
made.
Noise is generated when a Bluetooth connection is made.
Video sound is delayed when a Bluetooth connection is made.
The screen to enter the passkey appears when a Bluetooth
connection is made.
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Contents list
Getting Started
Getting Started
Before First Use
Basic Operations
Before first use
Connection
About the Manuals
Preinstalled Applications
About the “WALKMAN“ manuals
Notation in explanations of operations
Supplied Software
Starting the Help guide
Parts and Controls/Contents
Important Product
Information
Contents
Parts and controls
Specifications
Replacing the headphone earbuds
Using the speaker
Troubleshooting
Using the microphone
Contents list
Turning on the Power/Charging
Turning the power on and off
Turning the screen on and off
Charging the battery
Extending the battery life
Notes on charging the battery
Basic Operations
How to Use the Buttons
Using the Home, Menu, and Back buttons
Using the W.button
Using the VOL (Volume) +/- button
Using the RESET button
How to Use the Touch Screen
How to use the touch screen
Notes on the touch screen
Caring for the touch screen
Home Screen
Home screen
Main notification icons
About notification panel
11
Google Account
Setting up a Google account
Deleting a Google account
Search
Location Information
About the location information
Enabling/disabling use of location information
Setting to search for your current position with a wireless network
Setting
Changing the language settings
Setting the screen lock
Customizing the volume settings
Limiting the volume [AVLS (Volume Limit)]
Initializing/Updating
Initializing
Updating the system
Connection
Wi-Fi (Wireless LAN)
About Wi-Fi communications
Turning Wi-Fi on and off
Selecting a method for setting up a Wi-Fi connection
Connecting to a Wi-Fi network from the list
Connecting to a Wi-Fi network using the WPS button
Connecting to a Wi-Fi network using a PIN
Adding Wi-Fi networks manually
Checking Wi-Fi network status
Notes on Wi-Fi
Bluetooth
About the Bluetooth function
Turning the Bluetooth function on and off
Enabling other Bluetooth devices to discover your “WALKMAN”
Pairing (registering) with a Bluetooth device
Connecting with a Bluetooth device
Disconnecting from a Bluetooth device
Unpairing from a Bluetooth device
Notes on the Bluetooth function
USB
Connecting by USB
Changing the USB computer connection method
Dragging and dropping data to a computer with USB connection
Disconnecting the USB cable
Notes on USB connection
12
Preinstalled Applications
List of Preinstalled Applications
Preinstalled applications
Search
Starting an application
Supplied Software
Supplied Software
About Media Go
Importing music from CDs using Media Go
Transferring content using Media Go
Important Product Information
Important Product Information
Important product information
Warning
Caution
Notice for users
Notes on the headphones
Storing data
Sample data
Notes on the supplied software
License and Trademark Notice
License and trademark notice
Specifications
Specifications
Specifications
About battery life
Maximum recordable number of songs and time (Approx.)
Maximum recordable time of videos (Approx.)
System requirements
Supported formats
Troubleshooting
Dealing with Troubles
What can I do to solve a problem?
Customer support websites
Operation
Your Walkman does not operate (does not respond to button
operations).
Your Walkman does not work properly.
Your Walkman gets warm.
The date and time have been reset.
Playback has stopped suddenly.
An application does not operate.
13
Sound
Volume cannot be turned up.
There is no sound.
Search
There is no sound from the right channel of the headphones. Or the
right channel sound is heard from both sides of the headphones.
Noise is generated.
Noise can be heard when plugging in or unplugging the headphones.
Screen
The screen turns off.
The touch screen does not operate properly.
Power
Battery life is short.
Your Walkman cannot charge the battery.
Charging completes very quickly.
Connection to a Computer
Your Walkman is not recognized as USB storage.
The computer does not recognize your Walkman even if connected by
USB cable.
Data cannot be transferred.
The transfer takes too much time.
Only a small amount of data can be transferred to your Walkman.
Your Walkman becomes unstable while it is connected to the
computer.
Supplied Software
Software cannot be installed on the computer.
The progress bar on the install screen does not proceed while
installing software. Or, the access lamp of the hard drive does not light
for several minutes.
Bluetooth
You cannot register a Bluetooth device (cannot complete pairing).
A Bluetooth connection cannot be established.
You cannot hear the sound even if a Bluetooth connection has been
made.
Volume cannot be changed when a Bluetooth connection is made.
The sound distorts or breaks when a Bluetooth connection is made.
The sound tends to break when a Bluetooth connection is made.
Sound skips during music playback when a Bluetooth connection is
made.
Noise is generated when a Bluetooth connection is made.
Video sound is delayed when a Bluetooth connection is made.
The screen to enter the passkey appears when a Bluetooth
connection is made.
14
© 2012 Sony Corporation
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Help guide
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NWZ-F804/F805/F806
Top > Getting Started > Before First Use >
Before first use
Getting Started
Thank you for purchasing this Walkman.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
This Help guide explains how to operate your Walkman. Browse this Help guide for
necessary information.
Before you start using your Walkman, be sure to read “Important product information”
[Details] for details on the use of the Walkman.
The printed manuals supplied with your Walkman, such as “Quick Start Guide,” also contain
important information for you.
For information about the customer support Web site, see “Customer support websites.“
[Details]
About model names mentioned in this Help guide
Depending on the country/region in which you have purchased your Walkman, some models
may not be available.
Specifications
About Windows operating system
Troubleshooting
For details about the operating system, see “System requirements.” [Details]
Contents list
About battery charging
The battery might not be charged at time of purchase. See “Charging the battery“ [Details] on
how to charge the battery.
© 2012 Sony Corporation
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NWZ-F804/F805/F806
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About the “WALKMAN“ manuals
Getting Started
The operation of your Walkman is explained in the following manuals.
Basic Operations
Quick Start Guide (supplied)
Connection
This covers topics such as initial settings, basic operations, how to install the supplied
software, how to install and use the Help guide, etc.
Preinstalled Applications
Help guide
Supplied Software
This includes descriptions of the operation of your Walkman. It can be viewed both on the
Walkman and on a computer screen. [Details]
Important Product
Information
Hint
At time of purchase, the content of the Help guide is the same, whether viewed on your
Walkman or on a computer screen.
Specifications
Help for applications
Troubleshooting
Help for some of the applications, such as FM radio and Music player, is available. You can
start the relevant help from within the application, or from the applications screen. Help for
from the Home
Music player, Video player, and Photo viewer can be viewed by tapping
Contents list
screen, and then [Help guide (Media Player)].
Related topic
Starting the Help guide
© 2012 Sony Corporation
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Notation in explanations of operations
Getting Started
In this Help guide, the buttons on your Walkman are shown as illustrations such as
Basic Operations
(Back) button,
(Home) button, and
menus are noted as
Connection
(Menu) button. Items such as screen icons and
, [Bluetooth], etc.
Home screen
Preinstalled Applications
The Home screen is displayed by tapping the
(Home) button.
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
Note
Explanations of operations are made assuming that you will start from the Home screen.
In cases such as when a different application is used, operation procedures may differ
from the explanation.
The screens and illustrations herein are for descriptive purposes, and they may differ
from the actual product or screen.
If there are multiple ways to use a function or make a setting, the method that is easiest
to understand is described.
© 2012 Sony Corporation
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Starting the Help guide
Getting Started
This Help guide covers detailed operations for your Walkman.
Items such as operating procedures are separated into topics for easy searching.
Basic Operations
Starting the Help guide on your “WALKMAN”
Connection
1. Tap
Preinstalled Applications
Supplied Software
Important Product
Information
from the Home screen then [
Help guide].
Note
The Help guide on your Walkman is provided only in some languages.
The screens shown are for descriptive purposes only, and they may differ from the
actual screen.
Starting the Help guide on a computer
The Help guide for use on a computer can be viewed after installing the WALKMAN Guide
on your computer.
Specifications
1. Double click the
(WALKMAN Guide) icon on the desktop.
2. Click on the Help guide to open it.
Troubleshooting
Contents list
Hint
For details on how to install the WALKMAN Guide, refer to the supplied “Quick Start
Guide.”
Related topic
About the “WALKMAN“ manuals
© 2012 Sony Corporation
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Contents
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
“WALKMAN” (1)
Headphones (1)
Earbuds (Size S, L) (1)
At purchase, M size earbuds are installed.
USB cable (1)
Attachment (1)
Use when connecting your Walkman to a peripheral device, such as a cradle (not
supplied).
Quick Start Guide
Software
The software is stored in the built-in flash memory of the player, and includes the
following items. For details on how to install, refer to “Quick Start Guide.”
Media Go
WALKMAN Guide
Help guide, etc.
Related topic
Contents list
Replacing the headphone earbuds
© 2012 Sony Corporation
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Parts and controls
Getting Started
Functions of buttons, jacks, and other parts on your Walkman are explained here.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
(Menu) button [Details]
(Home) button [Details]
(Back) button [Details]
Headphone jack
Insert the headphone plug until it clicks into place. If the headphones are connected
improperly, the sound from the headphones will be impaired.
WM-PORT jack
Connect the USB cable (supplied) or other accessories that support WM-PORT (not
supplied).
Speaker [Details]
Strap hole
This is used to attach a strap (not supplied).
Built-in microphone
Built-in antenna
21
Wi-Fi, Bluetooth, and GPS antennas are built-in.
Screen (touch screen) [Details]
Touch (tap) icons, items, control buttons, etc., on the screen toSearch
operate your Walkman.
VOL (Volume) +/- button
There is a tactile dot on the + button. Use it to help with button operations.
(Double-u Dot) button [Details]
This is used to display the W.control, on which you can control music playback directly.
RESET button [Details]
Press the RESET button with a small pin, etc., to reset your Walkman.
(Power) button [Details]
Related topic
Using the speaker
Using the microphone
Using the Home, Menu, and Back buttons
Using the W.button
Using the VOL (Volume) +/- button
Using the RESET button
© 2012 Sony Corporation
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Replacing the headphone earbuds
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
To enjoy better sound quality, change the earbuds to another size, or adjust the earbud
position to fit your ears comfortably and snugly.
The M size earbuds are attached to the headphones before shipment. If you feel the M size
earbuds do not suit your ears, replace them with the S or L size earbuds (supplied). Confirm
the size of the earbuds by checking the color inside.
When you change the earbuds, turn them to install firmly on the headphones and prevent the
earbud from detaching and remaining in your ear.
In addition to the supplied earbuds, SS size earbuds that are smaller than S size ones are
also available (not supplied).
Earbud sizes (inside color)
Important Product
Information
Specifications
Troubleshooting
Contents list
To detach an earbud
While holding the headphone, twist and pull the earbud off.
Hint
If the earbud slips and cannot be detached, wrap it in a soft, dry cloth.
To attach an earbud
Twist and push the colored part of the earbud into the headphone until the projecting part of
the headphone is fully covered.
If the earbuds should become damaged, please purchase replacement earbuds (EP-EX10).
Four types of earbuds are sold separately by size.
23
Caring for earbuds
Remove the earbuds from the headphones, and clean them by hand with dilute neutral
detergent. Wipe off excess moisture before using the earbuds.
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© 2012 Sony Corporation
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Help guide
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NWZ-F804/F805/F806
Top > Getting Started > Parts and Controls/Contents >
Using the speaker
Getting Started
Sound can be played from the built-in speaker of your Walkman.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Speaker
Sound will be emitted from the speaker if headphones are not connected.
Note
Sound will not be emitted from the speaker when using Bluetooth headphones.
Sound may not be emitted from the speaker when accessories are connected to the
WM-PORT jack.
Specifications
Troubleshooting
Contents list
Related topic
Parts and controls
Using the VOL (Volume) +/- button
Customizing the volume settings
© 2012 Sony Corporation
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Help guide
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NWZ-F804/F805/F806
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Using the microphone
Getting Started
The built-in microphone of your Walkman can be used to input sound.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Built-in microphone
Do not cover the microphone when using it for functions such as voice recognition.
Note
The microphone and FM radio cannot be used at the same time. To use the
microphone, stop FM radio. Do not use FM radio while using the microphone.
Specifications
Troubleshooting
Contents list
Related topic
Parts and controls
© 2012 Sony Corporation
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Help guide
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NWZ-F804/F805/F806
Top > Getting Started > Turning on the Power/Charging >
Turning the power on and off
Getting Started
Turn on the power and start your Walkman. Turn off the power if you do not intend to use the
Walkman for a long period of time.
Basic Operations
Turning on the power
Connection
1. Hold down the
Preinstalled Applications
(Power) button.
When you start your Walkman it is locked, and the lock screen will be displayed.
Hint
It may take some time before the lock screen is displayed.
Charge the battery if your Walkman cannot be turned on. [Details]
Supplied Software
Important Product
Information
2. Drag
from left to right.
Your Walkman is then unlocked, and the Home screen will be displayed.
Specifications
Troubleshooting
Contents list
Turning off the power
1. Hold down the
2. Tap [
(Power) button.
Power off] - [OK].
The power will then turn off.
Related topic
Parts and controls
Turning the screen on and off
Extending the battery life
27
© 2012 Sony Corporation
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Help guide
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NWZ-F804/F805/F806
Top > Getting Started > Turning on the Power/Charging >
Turning the screen on and off
Getting Started
You can turn off the screen when not using your Walkman in order to prevent the touch
screen from being operated accidentally.
Basic Operations
1. Press the
Connection
(Power) button.
The screen will turn off. Press the button again to turn the screen on.
Preinstalled Applications
Hint
You can set the time that elapses before the screen turns off automatically.
Supplied Software
Related topic
Important Product
Information
Parts and controls
Turning the power on and off
Specifications
Troubleshooting
Contents list
© 2012 Sony Corporation
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NWZ-F804/F805/F806
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Charging the battery
Getting Started
Charge your Walkman by connecting it to a computer.
Basic Operations
1. Use the supplied USB cable to connect your Walkman to a running computer.
facing upward.
Plug in the USB cable with
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
Hint
You can also charge the battery with an AC adapter (not supplied) compatible with your
Walkman.
When you use your Walkman for the first time, or if you have not used the Walkman for
a long time, it is best to charge the battery fully.
Note
If a large battery symbol is displayed while you are charging your Walkman, the
remaining charge is still too low for the Walkman to operate. Charge it continuously for
about 10 minutes before attempting any operations, and then the Walkman will start
automatically.
Related topic
Extending the battery life
© 2012 Sony Corporation
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NWZ-F804/F805/F806
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Extending the battery life
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
You can reduce battery consumption by using your Walkman as follows.
Adjust screen brightness.
Set for a shorter time before the screen turns off.
Turn off the screen when not using your Walkman. [Details]
Turn off the power when not using your Walkman for an extended period of time.
[Details]
Turn off Wi-Fi when not using that function. [Details]
Turn off the Bluetooth function when not using that function. [Details]
Turn off GPS when not using that function. [Details]
Important Product
Information
Specifications
Troubleshooting
Contents list
© 2012 Sony Corporation
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Help guide
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NWZ-F804/F805/F806
Top > Getting Started > Turning on the Power/Charging >
Notes on charging the battery
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
The following are notes regarding charging.
Charging time differs depending on battery usage conditions.
If the battery life is reduced to about half of its normal life even if sufficiently charged, it
has probably worn out. Please contact your nearest Sony dealer.
If you charge your Walkman when it has not been used for a long period of time, your
computer may not recognize it, or nothing may appear on the display. Charge the
Walkman for about 10 minutes, after which it should start operating normally again.
Charge the battery in an ambient temperature of between 5 °C to 35 °C.
The number of times the battery can be recharged from complete discharge is
approximately 500 times. This number may vary depending on the conditions under
which you use your Walkman.
Charge the battery at least once every six months to a year if you do not use your
Walkman for a long period of time.
Charging is not guaranteed with homebuilt or modified computers.
Do not leave your Walkman connected for extended periods of time to a laptop
computer that is not connected to AC power. Doing so may discharge the computer’s
battery.
Do not turn on, restart, wake up from sleep mode, or shut down the computer with your
Walkman connected to the computer by USB cable. Doing so may cause the Walkman
to malfunction. Disconnect the Walkman from the computer before conducting those
operations.
Heat may build up in your Walkman while charging. This is not a malfunction.
© 2012 Sony Corporation
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NWZ-F804/F805/F806
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Using the Home, Menu, and Back buttons
Getting Started
The following explains the physical buttons on your Walkman.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
1.
Important Product
Information
(Back) button
Returns to the previous screen.
Closes dialog boxes, option menu, etc.
Closes the onscreen keyboard if it is displayed.
Specifications
2.
(Home) button
Returns to the Home screen.
Displays thumbnail images of recently used applications when pressed and held.
Troubleshooting
3.
Contents list
(Menu) button
Opens the option menu.
© 2012 Sony Corporation
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Help guide
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NWZ-F804/F805/F806
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Using the W.button
Getting Started
You can press the
(Double-u Dot) button to control music playback without starting the
Music player application, even in situations such as when using other applications or when
the screen is locked. The display (element) screen for that playback control is called
W.control.
Basic Operations
Connection
1. Press the
(Double-u Dot) button.
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
The W.control is displayed on the screen.
Press the button again to turn off the W.control.
Contents list
Hint
You can also turn off the control panel by tapping the
(Back) button.
The W.control may not be displayed while using some of the applications (games etc.).
© 2012 Sony Corporation
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NWZ-F804/F805/F806
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Using the VOL (Volume) +/- button
Getting Started
Adjust the master volume quickly using the VOL (Volume) +/- button on your Walkman. For
more customized volume control, see “Customizing the volume settings.“
Basic Operations
Connection
Preinstalled Applications
Hint
If there is no sound even if you press the VOL (Volume) + button, turn up the [Music,
video, games, & other media] volume. [Details]
Supplied Software
Important Product
Information
Specifications
VOL (Volume) +/- button
Troubleshooting
Contents list
Related topic
Customizing the volume settings
Limiting the volume [AVLS (Volume Limit)]
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Using the RESET button
Getting Started
You can reset your Walkman if operations become unstable.
Basic Operations
1. Press the RESET button with the end of a pin or other narrow object.
Connection
Preinstalled Applications
Note
To reset your Walkman safely, make sure that a song or a video is not being played
before pressing the RESET button.
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
RESET button
Note
No data or settings will be deleted by pressing the RESET button.
Data and settings in use may not be saved when you press the RESET button.
Related topic
Initializing
Updating the system
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Top > Basic Operations > How to Use the Touch Screen >
How to use the touch screen
Getting Started
The display of your Walkman is a touch screen. Make operations by directly touching the
screen. The basic operations are explained as follows.
Basic Operations
Tap
Connection
Preinstalled Applications
Lightly touch an item such as an icon or menu with your finger and immediately remove your
finger.
Tapping twice quickly is called “double tapping.”
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Press and Hold
Keep pressing an item such as an icon or menu.
Contents list
Flick
Lightly move your finger across the touch screen.
This switches screens or quickly scrolls through a page.
Drag
Keeping your finger on the touch panel, move to the desired point and release.
This moves icons, etc. and scrolls the screen.
37
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Pinch in/pinch out
Touch the screen with two fingers, and move the fingers apart (pinch out) or together (pinch
in).
On some screens, pinching out zooms in and pinching in zooms out.
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Notes on the touch screen
Getting Started
The following are notes regarding the touch screen and LCD screen.
Basic Operations
Notes regarding the touch screen
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
Your Walkman uses a capacitive touch screen. Tap the screen directly with your
fingertip. Do not scratch it or tap it with sharp objects such as a needle, pen, or
fingernail. You cannot operate the touch screen with a stylus.
If you touch the touch screen with gloved fingers, it may operate incorrectly or may not
operate at all.
Do not operate your Walkman with objects on the touch screen.
If the touch screen is touched by objects other than your fingertip, it may not react
correctly.
Do not put the touch screen close to other electrical devices. Electrostatic discharges
can make the touch screen malfunction.
If there are water droplets on the touch screen, or if you touch it with wet fingertips, the
touch screen may not react correctly.
Do not put the touch screen close to water. The touch screen may malfunction in humid
conditions or when exposed to water.
Notes regarding the LCD screen
Do not press hard on the LCD screen. Doing so may cause unevenness or damage.
Do not leave the LCD screen in direct sunlight. Be sure to block direct sunlight when
using your Walkman near a window.
Using your Walkman in low temperature conditions may produce a residual image on
the LCD screen. This does not indicate a malfunction. The screen will return to normal
when the Walkman returns to normal temperature.
A residual image may appear on the LCD screen if the same image is displayed for an
extended period of time. The residual image will eventually disappear.
The LCD screen becomes warm during operation. This is normal and does not indicate
a malfunction.
The LCD screen is manufactured using high-precision technology. You may, however,
see tiny black points and/or bright points on the LCD screen. This is a normal result of
the manufacturing process and does not indicate a malfunction.
The LCD screen is made of glass. If the glass is damaged (cracked, etc.), do not touch
the touch screen nor try to repair it by yourself. Handle the LCD screen carefully as it is
vulnerable to dropping or mechanical shock. The warranty does not cover any damages
caused by customers due to incorrect handling.
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Caring for the touch screen
Getting Started
Basic Operations
Connection
Preinstalled Applications
The following explains care for the Walkman body and touch screen.
Wipe with a soft cloth (eyeglasses cleaning cloth, etc.).
If excessively dirty, wipe with a cloth moistened with diluted neutral detergent.
Do not use chemicals such as thinner, benzine, or alcohol, as they may damage the
surface finish.
Be careful not to get water inside.
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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Home screen
Getting Started
Application widgets, shortcuts, folders, and more are displayed on the Home screen.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
[Music player] widget
Contents list
Play back music.
Application shortcut
Starts application individually.
[Music player] shortcut
Play back music files transferred by Media Go or drag and drop.
[Video player] shortcut
Play back video files by intuitive operations.
Apps
Displays all your applications and widgets.
[Photo viewer] shortcut
View photos and slide shows.
[FM radio] shortcut
Starts FM radio.
Related topic
Starting an application
Main notification icons
About notification panel
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Main notification icons
Getting Started
The main notification icons that are displayed on the screen are as follows.
Basic Operations
New mail
Connection
New mail (Google application)
Preinstalled Applications
Receiving/downloading data
Sending/uploading data
Supplied Software
Transferring data using Bluetooth function
Important Product
Information
Installation complete (when application installed via Google Play, etc.)
System update notification
Specifications
Application update (when update for installed market application available)
Event scheduled on calendar
Troubleshooting
Song playing back
Contents list
FM radio in use
USB connection active
Error message
Login/sync error
Notification not displayed by other icons
Items displayed differ in some countries/regions.
The design of icons is subject to change without notice.
Related topic
Home screen
About notification panel
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About notification panel
Getting Started
Swipe the status bar to display the notification panel on which you can check the notification
details.
You can also start the relevant application directly by tapping a notification on the panel.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
Notification panel
Notification
Hint
Tap the
(Back) button to close the notification panel.
Related topic
Home screen
Main notification icons
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Top > Basic Operations > Google Account >
Setting up a Google account
Getting Started
Set up your Google account to use services provided by Google. Multiple accounts can be
registered on your Walkman.
Basic Operations
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
-[
Accounts & sync] - [Add account] .
Connection
Preinstalled Applications
Supplied Software
2. Follow the onscreen instructions to set up the account.
Note
Make sure your Walkman is connected to the Internet through a Wi-Fi connection when
setting up or logging in to your Google account. [Details]
Important Product
Information
Related topic
Specifications
Deleting a Google account
Selecting a method for setting up a Wi-Fi connection
Troubleshooting
Contents list
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Top > Basic Operations > Google Account >
Deleting a Google account
Getting Started
You can delete accounts by following the procedures below.
Basic Operations
1. Tap the
-[
Connection
(Menu) button with the Home screen displayed, then tap [System settings]
Accounts & sync].
2. Tap the account to delete from the list.
Preinstalled Applications
Supplied Software
3. Tap the
(Menu) button and then [Remove account] - [Remove account].
Related topic
Setting up a Google account
Important Product
Information
Specifications
Troubleshooting
Contents list
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About the location information
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
The location information function finds your current position using GPS (*1) or a wireless
network (Wi-Fi).
Using GPS allows you to find your position accurately, even if the process does take some
time. Using a wireless network allows you to find your position quickly, but accuracy may
vary.
Using GPS and a wireless network together allows you to make the most of the merits of
both methods.
(*1) GPS stands for Global Positioning System. GPS satellites emit positioning signals
toward the earth, and your Walkman uses those to display your current position.
Notes on the GPS function
Important Product
Information
Specifications
Troubleshooting
Contents list
Move your Walkman as little as possible in an area where there are no tall buildings and
trees around until the present location is displayed by the GPS function. The present
location can be displayed quicker when stationary than while moving. If the present
location is not displayed or if the wrong location is displayed, check the following notes
as well.
When other electronic devices are near your Walkman, electromagnetic waves or
magnetic interference from those may prevent the Walkman from providing accurate
location information. Keep electronic devices away from the Walkman.
When in an area with poor reception of GPS signals, you may encounter positioning
errors. To receive more accurate information, avoid using your Walkman in the following
locations.
Inside buildings and in vehicles such as cars and trains
In tunnels or underground
Under elevated tracks
Between tall buildings
In dense trees
In valleys
In case the wrong location is displayed, turn off the wireless network once. See if the
location information improves before turning on the wireless network again.
The GPS antenna is built in to your Walkman. If you cover the antenna with your hands
or other objects while using the GPS function, the positioning accuracy may deteriorate.
Built-in antenna
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Top > Basic Operations > Location Information >
Enabling/disabling use of location information
Getting Started
Set permission to use your current position information from the GPS function or wireless
network (Wi-Fi) with applications that use location information (Google Maps, etc.).
Basic Operations
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
-[
Location services].
Connection
Preinstalled Applications
Supplied Software
2. To set the wireless network, tap [Google’s location service]. To set the GPS function,
tap [GPS satellites].
Use of location information is enabled/disabled each time you tap the setting.
Note
You can reduce battery consumption by turning off the GPS function when not using that
function.
Important Product
Information
Specifications
Related topic
Troubleshooting
About the location information
Setting to search for your current position with a wireless network
Contents list
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Top > Basic Operations > Location Information >
Getting Started
Setting to search for your current position with a
wireless network
Basic Operations
Set to search for your current position with a wireless network.
1. Tap the
Connection
-[
Preinstalled Applications
Supplied Software
(Menu) button with the Home screen displayed, then tap [System settings]
Location services] - [Google’s location service].
2. Read the cautions about location information and agree.
Note
Location information is collected without identifying the individual user. Also, location
information may be collected even if the application is not running.
Important Product
Information
Related topic
Specifications
About the location information
Enabling/disabling use of location information
Troubleshooting
Contents list
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Top > Basic Operations > Setting >
Changing the language settings
Getting Started
You can change the language used for screen display etc. on your Walkman.
Basic Operations
1. Tap the
-[
Connection
(Menu) button with the Home screen displayed, then tap [System settings]
Language & input] - [Language].
2. Tap the desired language.
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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Setting the screen lock
Getting Started
If you activate the screen lock function, the screen is locked automatically when the screen is
turned off. You can choose how to lock the screen of your Walkman from [Slide], [Pattern],
and [Passwords]. If you should forget the pattern, password etc., it will be considered as a
repair item not covered by warranty and you will be liable for the cost of repairs.
Basic Operations
Connection
Preinstalled Applications
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
Security] - [Screen lock].
-[
2. Tap the desired setting.
Follow the instructions displayed on the screen to complete the settings.
Supplied Software
Hint
If [Attention] is displayed, read the warning given about the screen lock feature and tap
[I understand and agree] - [OK].
Important Product
Information
Specifications
Troubleshooting
Contents list
Note
It is highly recommended that you make a note of the unlocking code that you have
specified and keep it as a reminder for yourself. If you should forget the pattern,
password etc., it will be considered as a repair item not covered by warranty and you will
be liable for the cost of repairs.
Related topic
Turning the power on and off
Turning the screen on and off
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Customizing the volume settings
Getting Started
You can control the volume of content playback, notifications, and alarms separately. The
[Master] volume controls the volume for all those sounds together, without changing the
relative balance among them.
Basic Operations
Connection
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
Sound] - [Volumes].
-[
Preinstalled Applications
2. Drag the slider to adjust the individual volumes, then tap [OK].
Note
If the sound of music, a video, or a game cannot be heard, turn up the volume by
dragging the [Music, video, games, & other media] slider.
If you set the volume level of [Music, video, games, & other media], [Notifications], or
[Alarms] to zero (silent), the sound will remain silent even if you increase the [Master]
volume. [Details]
Supplied Software
Important Product
Information
Specifications
Related topic
Troubleshooting
Contents list
Using the VOL (Volume) +/- button
Limiting the volume [AVLS (Volume Limit)]
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Top > Basic Operations > Setting >
Limiting the volume [AVLS (Volume Limit)]
Getting Started
You can set [AVLS (Volume Limit)] (Automatic Volume Limiter System) to limit the maximum
volume to prevent auditory issues or distraction.
With [AVLS (Volume Limit)], you can reduce noise leakage from high-volume playback, as
well as reduce risk of ear discomfort or the risk of danger when unable to hear outside
sounds.
Basic Operations
Connection
Preinstalled Applications
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
Sound] - [AVLS (Volume Limit)].
-[
Supplied Software
Related topic
Important Product
Information
Using the VOL (Volume) +/- button
Customizing the volume settings
Specifications
Troubleshooting
Contents list
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Top > Basic Operations > Initializing/Updating >
Initializing
Getting Started
Delete data such as Google account information and downloaded applications, and reset
your Walkman to factory default.
Basic Operations
Connection
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
-[
Backup & reset] - [Factory data reset] - [Reset device].
Preinstalled Applications
2. Tap [Erase everything].
Your Walkman restarts automatically after being initialized.
Note
If you put a check in the checkbox by tapping [Erase USB storage], the following data will
be erased: Music and photo data transferred to your Walkman; Preinstalled content; the
Setup.exe file stored in Walkman memory, for installation on your computer. Be careful
because the preinstalled content and the Setup.exe file will not be offered again. It is
best to back up such data to a computer before initializing the Walkman. [Details]
Supplied Software
Important Product
Information
Specifications
Related topic
Troubleshooting
Contents list
Using the RESET button
Updating the system
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Updating the system
Getting Started
Updating your Walkman to the latest version of the system software allows you to use the
most recent functions in the optimal environment.
You will be notified of system updates by means such as the network.
Basic Operations
Connection
Preinstalled Applications
Note
It is best to back up data before updating your Walkman.
Related topic
Supplied Software
Using the RESET button
Initializing
Important Product
Information
Specifications
Troubleshooting
Contents list
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Top > Connection > Wi-Fi (Wireless LAN) >
About Wi-Fi communications
Getting Started
Wi-Fi (*1) is a communications technology that allows for connection with wireless network
devices bearing the Wi-Fi logo and use of public wireless networks.
You can use Wi-Fi to browse the Internet on your Walkman or connect to other
communications devices.
(*1) “Wi-Fi” indicates certification of compatibility with wireless network devices.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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Turning Wi-Fi on and off
Getting Started
To use Wi-Fi communications with your Walkman, first turn on the Wi-Fi function.
Basic Operations
1. Tap the
(Menu) button with the Home screen displayed, then tap [System
settings].
Connection
2. Slide the Wi-Fi switch on or off.
Preinstalled Applications
Supplied Software
Important Product
Information
Note
To reduce battery consumption, turn off the Wi-Fi function when not in use.
The Wi-Fi antenna is built in to your Walkman. If you cover the antenna with your hands
or other objects while connecting to the Internet using the Wi-Fi function, the
communications quality may deteriorate. [Details]
Specifications
Troubleshooting
Contents list
Built-in antenna
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Top > Connection > Wi-Fi (Wireless LAN) >
Selecting a method for setting up a Wi-Fi
connection
Getting Started
Basic Operations
There are several ways of making a Wi-Fi connection, depending on what type of Wi-Fi
router you use. Follow the checklist below to find out how to set up a Wi-Fi connection with
your Wi-Fi router.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Internet
Modem
Contents list
Wi-Fi router
Computer
Walkman
Question 1: Is your Wi-Fi router WPS (Wi-Fi Protected Setup) compatible?
Yes.
No.
Go on to Question 2.
Go to “Connecting to a Wi-Fi network from the list.”
Question 2: Does your Wi-Fi router have a WPS button?
Yes.
No.
Go to “Connecting to a Wi-Fi network using the WPS button.”
Go to “Connecting to a Wi-Fi network using a PIN.”
Note
For information about your wireless LAN environment, please contact the manufacturer
of your Wi-Fi device, the wireless LAN service provider that you subscribe to, or the
person who set up your Wi-Fi device.
Hint
If the network SSID of the access point that you want to use is not shown in the network
list, add the network manually. [Details]
Related topic
Connecting to a Wi-Fi network from the list
Connecting to a Wi-Fi network using the WPS button
Connecting to a Wi-Fi network using a PIN
57
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Connecting to a Wi-Fi network from the list
Getting Started
If your Wi-Fi router does not support WPS (Wi-Fi Protected Setup), make a Wi-Fi connection
by selecting a network from the list of available networks.
Basic Operations
Hint
Turn on the Wi-Fi function if it is turned off. [Details]
Connection
Preinstalled Applications
1. Tap the
-[
(Menu) button with the Home screen displayed, then tap [System settings]
Wi-Fi].
2. Tap the network you want to use from the list.
Supplied Software
3. Enter a password, if needed, and tap [Connect].
Important Product
Information
Hint
If you are connecting to a Wi-Fi network for the first time, select a method for setting up
a Wi-Fi connection. [Details]
When you are in range and [Wi-Fi] is on, your Walkman will automatically reconnect to a
network to which you have connected before.
To check the MAC address of your Walkman or other Wi-Fi details, tap the
(Menu)
Wi-Fi] and tap [Advanced].
button when in [
Specifications
Troubleshooting
Contents list
Note
Please contact the manufacturer of your Wi-Fi device for information such as how to set
the access point.
Related topic
Selecting a method for setting up a Wi-Fi connection
Turning Wi-Fi on and off
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Connecting to a Wi-Fi network using the WPS
button
Getting Started
Basic Operations
If your Wi-Fi router has a WPS (Wi-Fi Protected Setup) button, you can make a Wi-Fi
connection easily by using the button.
Connection
Preinstalled Applications
Hint
Turn on the Wi-Fi function if it is off. [Details]
1. Tap the
-[
Supplied Software
(Menu) button with the Home screen displayed, then tap [System settings]
Wi-Fi].
2. Tap the access point you want to use from the network list.
Important Product
Information
3. Flick up the panel and tap [Show advanced options].
A checkmark will be added in the check box.
Specifications
5. Tap the WPS options, then tap [Push button] from the option list and tap [Save].
4. Flick up again to show the advanced options.
6. Press the WPS button on the Wi-Fi router within 2 minutes.
Troubleshooting
Contents list
Hint
When you first connect to a Wi-Fi network, check how to set up a Wi-Fi connection.
[Details]
When you are in range and [Wi-Fi] is on, your Walkman will reconnect to available
networks to which you have connected before.
To check the MAC address of your Walkman or other Wi-Fi details, tap the
(Menu)
Wi-Fi] and tap [Advanced].
button when in [
Note
Please contact the manufacturer of your Wi-Fi device for information such as how to set
the access point.
Related topic
Selecting a method for setting up a Wi-Fi connection
Turning Wi-Fi on and off
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Connecting to a Wi-Fi network using a PIN
Getting Started
If your Wi-Fi router supports WPS (Wi-Fi Protected Setup) but is not equipped with a WPS
button, you can make a Wi-Fi connection by entering the PIN of the Wi-Fi router.
Basic Operations
Hint
Turn on the Wi-Fi function if it is off. [Details]
Connection
Preinstalled Applications
1. Tap the
-[
(Menu) button with the Home screen displayed, then tap [System settings]
Wi-Fi].
2. Tap the access point you want to use from the network list.
Supplied Software
3. Flick up the panel and tap [Show advanced options].
A checkmark will be added in the check box.
Important Product
Information
4. Flick up again to show the advanced options.
5. Tap the WPS options, then tap [PIN from access point] from the option list.
Specifications
6. Enter the PIN of the Wi-Fi router using the onscreen keyboard.
7. Tap [Connect].
Troubleshooting
Contents list
Hint
When you first connect to a Wi-Fi network, check how to set up a Wi-Fi connection.
[Details]
When you are in range and [Wi-Fi] is on, your Walkman will reconnect to available
networks to which you have connected before.
To check the MAC address of your Walkman or other Wi-Fi details, tap the
(Menu)
Wi-Fi] and tap [Advanced].
button when in [
Note
Please contact the manufacturer of your Wi-Fi device for information such as how to set
the access point.
Related topic
Selecting a method for setting up a Wi-Fi connection
Turning Wi-Fi on and off
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Adding Wi-Fi networks manually
Getting Started
You can add a Wi-Fi network manually if the Wi-Fi network you want to use is not detected
automatically when Wi-Fi is on.
Basic Operations
Hint
Turn on the Wi-Fi function if it is off. [Details]
Connection
Preinstalled Applications
1. Tap the
-[
(Menu) button with the Home screen displayed, then tap [System settings]
Wi-Fi] - [Add network].
2. Enter the network SSID of the network to use.
Supplied Software
3. Enter a password if needed, and tap [Save].
Important Product
Information
Hint
To check the MAC address of your Walkman or other Wi-Fi details, tap the
Wi-Fi] and tap [Advanced].
button when in [
Specifications
Troubleshooting
Related topic
Turning Wi-Fi on and off
Contents list
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Top > Connection > Wi-Fi (Wireless LAN) >
Checking Wi-Fi network status
Getting Started
You can check the status of a Wi-Fi network by icons shown in the status bar.
Basic Operations
Connected to a Wi-Fi network.
Connection
An open network is detected (when Wi-Fi network notification is set to on).
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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Notes on Wi-Fi
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
The following are notes regarding use of Wi-Fi.
Use of Wi-Fi products may be restricted by local regulations in some countries or
regions.
Wi-Fi devices work on the 2.4 GHz band, which is used by a variety of devices. Wi-Fi
devices use technology to minimize radio interference from other devices that use the
same band. However, radio interference may still cause slower data transfer rates,
reduce communications range, or cause communications failure.
If both the Wi-Fi function and the Bluetooth function of your Walkman are enabled,
interference may occur and cause slower data transfer rates or other problems.
To communicate via Wi-Fi while traveling, you may need to contract with a Wi-Fi
connection service provider.
Data transfer rate and communications range may vary depending on the following
conditions.
Distance between devices
Presence of obstacles between devices
Device configuration
Signal conditions
Surrounding environment (wall material, etc.)
Software in use
Communications may be cut off depending on signal conditions.
The data transfer rate specified in the specifications is the theoretical maximum, and it
may not reflect actual data transfer rate.
Actual data transfer rate may not be as fast as the rate displayed on the screen.
Communications is not available with 5 GHz Wi-Fi as it uses a different frequency band.
The data transfer rate for IEEE 802.11g and IEEE 802.11n (2.4 GHz) devices may be
affected by interference when used with IEEE 802.11b products. Also, products using
IEEE 802.11g and IEEE 802.11n automatically lower the transfer rate to maintain
compatibility with IEEE 802.11b products. The normal transfer rate may be regained by
changing the channel settings of your access point.
When the data transfer rate is not as fast as expected, changing the wireless channel on
the access point may increase the rate.
The Wi-Fi antenna is built in to your Walkman. If you cover the antenna with your hands
or other objects while using the Wi-Fi function, the Wi-Fi connection may deteriorate.
Built-in antenna
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About the Bluetooth function
Getting Started
Basic Operations
Connection
Preinstalled Applications
The Bluetooth function enables wireless data transfer between devices that support
Bluetooth communication technology.
You can transfer data between these devices at a range of up to 10 meters in an open area.
Bluetooth devices need to be “paired” with each other the first time a wireless connection is
made.
Once paired, the Bluetooth device and your Walkman can subsequently be connected with a
simple operation. [Details]
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Top > Connection > Bluetooth >
Turning the Bluetooth function on and off
Getting Started
To connect Bluetooth devices with your Walkman, you first have to turn on the Bluetooth
function.
Depending on the device, the procedure to establish connection may vary. Refer to the
operating instructions of the Bluetooth device.
For details on Bluetooth communications, see “About the Bluetooth function.”
Basic Operations
Connection
Preinstalled Applications
1. Tap the
settings].
Supplied Software
2. Slide the Bluetooth switch on or off.
(Menu) button with the Home screen displayed, then tap [System
Note
To reduce battery consumption, turn off the Bluetooth function when not in use.
The Bluetooth communications antenna is built in to your Walkman. If you cover the
antenna with your hands or other objects while using Bluetooth communications, the
communications quality may be affected. [Details]
Important Product
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NWZ-F804/F805/F806
Top > Connection > Bluetooth >
Enabling other Bluetooth devices to discover your
“WALKMAN”
Getting Started
Basic Operations
You can allow other Bluetooth devices to discover your Walkman.
Depending on the device, the procedure to establish a connection may vary. Refer to the
operating instructions of the Bluetooth device.
For details on Bluetooth communications, see “About the Bluetooth function.”
Connection
Preinstalled Applications
Supplied Software
Hint
Turn on the Bluetooth function if it is off. [Details]
1. Tap the
-[
Important Product
Information
(Menu) button with the Home screen displayed, then tap [System settings]
Bluetooth].
2. Tap the name of your Walkman.
Your Walkman will be discoverable by other Bluetooth devices for 120 seconds.
Specifications
Related topic
Troubleshooting
Turning the Bluetooth function on and off
Contents list
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Top > Connection > Bluetooth >
Pairing (registering) with a Bluetooth device
Getting Started
To connect with a new Bluetooth device, you need to pair with it while the Bluetooth function
of your Walkman is turned on. You only need to do this once for the Walkman and the new
Bluetooth device. Just turn on the device the next time. [Details]
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Hint
Turn on the Bluetooth function if it is off. [Details]
1. Put the Bluetooth device you want to connect with in discoverable mode.
Refer to the operating instructions supplied with the Bluetooth device for details on
procedures for putting it in discoverable mode.
(Menu) button with the Home screen displayed, then tap [System settings]
2. Tap the
Bluetooth].
-[
Important Product
Information
3. Tap the device to set pairing for from the list, and make sure the same number is
displayed on the screen of your Walkman and that device.
The pairing and connection status will be displayed under the Bluetooth device name.
With some devices, a connection is established after pairing.
Specifications
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Note
A passkey (*1) input screen is displayed with some devices. Check the passkey of the
other device, and input the passkey.
(*1) “Passkey” is also called “Pass code,” “PIN code,” “PIN number,” or “Password.” For
the passkey of the other device, see the manual for that device.
Related topic
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NWZ-F804/F805/F806
Top > Connection > Bluetooth >
Connecting with a Bluetooth device
Getting Started
Connect a paired Bluetooth device with your Walkman.
Basic Operations
Hint
Turn on the Bluetooth function if it is off. [Details]
Connection
1. Tap the
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
-[
(Menu) button with the Home screen displayed, then tap [System settings]
Bluetooth].
2. Tap the name of the device you want to connect with in the [Paired devices] list.
[Connected] will be displayed under the name of the device as long as the device is
connected.
If the [Paired devices] list is not displayed, or the device you want to connect with is
not displayed in the [Paired devices] list, pair the devices first. [Details]
Related topic
Turning the Bluetooth function on and off
Troubleshooting
Contents list
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NWZ-F804/F805/F806
Top > Connection > Bluetooth >
Disconnecting from a Bluetooth device
Getting Started
Disconnect from the Bluetooth device you are connected to. Pairing will not end, even if you
disconnect.
Basic Operations
Hint
Turn on the Bluetooth function if it is off. [Details]
Connection
Preinstalled Applications
1. Tap the
-[
(Menu) button with the Home screen displayed, then tap [System settings]
Bluetooth].
2. Tap the name of the device you want to disconnect from in the list.
Supplied Software
3. Tap [OK].
Important Product
Information
Hint
To reduce battery consumption, turn off the Bluetooth function when not in use.
Specifications
Related topic
Troubleshooting
Turning the Bluetooth function on and off
Contents list
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Top > Connection > Bluetooth >
Unpairing from a Bluetooth device
Getting Started
Unpair from a Bluetooth device while the Bluetooth function is turned on.
Basic Operations
Hint
Turn on the Bluetooth function if it is off. [Details]
Connection
1. Tap the
Preinstalled Applications
Supplied Software
-[
2. Tap
(Menu) button with the Home screen displayed, then tap [System settings]
Bluetooth].
displayed on the right of the name of the device you want to unpair from in the
list.
3. Tap [Unpair].
Pairing ends.
Important Product
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Specifications
Turning the Bluetooth function on and off
Troubleshooting
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Notes on the Bluetooth function
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
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Specifications
Troubleshooting
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The following are notes regarding use of the Bluetooth function.
Bluetooth wireless technology allows connection at as distance of up to about 10
meters. However, the effective range may vary depending on obstacles (people, metals,
wall, etc.) or signal status.
The following conditions may cause noise, sound break or playback speed change with
a Bluetooth connection.
Using inside a metal case
Using inside a backpack or other bag held on the back or shoulder
Using in locations where a wireless network is in place, microwave oven is in use, or
other electromagnetic waves are produced
Because Bluetooth and wireless LAN (IEEE802.11b/g) devices use the same frequency
(2.4 GHz), signal interference may occur that results in communication speed
deterioration, noise, or inability to connect if Bluetooth communications is used near a
wireless LAN device. In such a case, perform the following.
Perform Bluetooth communications at least 10 meters away from the wireless LAN
device when connecting your Walkman and a Bluetooth device.
Place your Walkman and the Bluetooth device as close together as possible.
Turn off the wireless LAN device when performing Bluetooth communications within
about 10 meters of a wireless LAN device.
Due to a characteristic of Bluetooth wireless technology, the sound played on the
receiving Bluetooth device is slightly delayed from the sound of the sending device.
Radio waves emitting from a Bluetooth device may affect the operation of equipment
such as electronic medical devices. Turn off your Walkman and other Bluetooth device
in the following locations, as failure to do so may cause an accident.
In hospitals, near priority seats on trains, in airplanes, in places such as gasoline
stations where flammable gases are present, near automatic doors or fire alarms
Your Walkman supports security functions that comply with the Bluetooth standard to
provide a secure connection when Bluetooth technology is used, but security may not be
sufficient depending on the settings. Be careful when connecting using Bluetooth
technology.
Sony bears no responsibility whatsoever for information leaks as a result of using
Bluetooth technology.
Your Walkman is not guaranteed to connect with all Bluetooth devices.
Bluetooth devices you connect to must conform to the Bluetooth standard specified
by Bluetooth SIG and be certified.
Even if the connected device conforms to the above-mentioned Bluetooth standard,
some devices may not be connected or work correctly depending on the features or
specifications of the device.
Depending on the device to be connected, the Bluetooth connection may take some time
to establish.
Notes on the built-in antenna
Your Walkman is equipped with an antenna. The sensitivity of the Bluetooth connection
will improve by facing the antenna part towards the connected Bluetooth device. The
effective range of the connection will differ if obstacles are between the Walkman and
the Bluetooth device.
Do not cover the antenna with your hand or other object when connected with the
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Bluetooth connection. Doing so may obstruct the Bluetooth connection.
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Built-in antenna
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NWZ-F804/F805/F806
Top > Connection > USB >
Connecting by USB
Getting Started
USB connection is a method of connecting your Walkman and a USB device using the WMPORT jack. For example, you can connect the Walkman with a computer to exchange data
between them.
Basic Operations
Connection
1. Use the supplied USB cable to connect your Walkman to a running computer.
facing upward.
Plug in the USB cable with
Preinstalled Applications
Supplied Software
Important Product
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Specifications
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The [USB storage in use] screen will be displayed. Your Walkman will be connected
automatically as a mass storage (MSC mode) device.
Your Walkman will then be accessible by clicking [Computer] (or [My Computer]) from
the Windows [Start] menu.
Hint
If [USB connected] is displayed on the screen, tap [Turn on USB storage] to complete
the connection.
You can change the method of USB connection.
Setting your “WALKMAN“ to connect automatically as a USB storage
device
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
Storage].
-[
(Menu) button, then tap [USB computer connection] - [Connection
2. Tap the
settings] - [USB auto connection].
A checkmark will be added, and your Walkman will be connected automatically as a
USB storage device when connected to a USB device using the WM-PORT jack.
Related topic
Disconnecting the USB cable
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NWZ-F804/F805/F806
Top > Connection > USB >
Changing the USB computer connection method
Getting Started
You can change the method of USB connection between your Walkman and a computer,
depending on how you use the connection.
Basic Operations
Connection
(Menu) button with the Home screen displayed, then tap [System settings]
1. Tap the
-[
Storage].
Preinstalled Applications
(Menu) button, then tap [USB computer connection].
2. Tap the
The [USB computer connection] screen will be displayed.
Supplied Software
3. Tap the desired mode.
A checkmark will be added to the selected mode.
Hint
The [USB computer connection] screen can also be displayed by tapping [Connected as
USB Storage], [Connected as a media device], or [Connected as a camera] on the
notification panel, while your Walkman is connected to a computer.
Important Product
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Specifications
Troubleshooting
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Top > Connection > USB >
Dragging and dropping data to a computer with
USB connection
Getting Started
Basic Operations
You can exchange data between your Walkman and a computer connected using USB by
dragging and dropping.
Connection
Preinstalled Applications
Supplied Software
1. Use the supplied USB cable to connect your Walkman and a computer.
Your Walkman will be recognized by the computer, and you will be able to drag and
drop data.
Drag and drop music data to the [Music] folder, video data to the [Video] folder, and
photo data to the [Picture] or [DCIM] folder.
Note
Content may not be played back if you change the name of folders such as [Music],
[Video], [Picture] and [DCIM].
Important Product
Information
Hint
Music, video and picture files in the data hierarchy levels 1 to 8 can be played.
Specifications
Troubleshooting
Related topic
Contents list
Connecting by USB
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NWZ-F804/F805/F806
Top > Connection > USB >
Disconnecting the USB cable
Getting Started
Follow the procedures below when disconnecting the USB cable to prevent damage to data.
Basic Operations
Hint
Press the
Connection
Preinstalled Applications
Supplied Software
(Power) button if the screen of your Walkman is off.
If your Walkman is connected to a computer in MTP or PTP mode, you do not need to
follow the procedures below. Just disconnect the USB cable.
1. Tap [Turn off USB storage] displayed on the screen of your Walkman.
If that message is not displayed on the screen, swipe the status bar, then tap [Turn off
USB storage] on the notification panel.
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2. Disconnect the USB cable.
Note
Do not disconnect the USB cable while transferring data.
Related topic
Connecting by USB
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NWZ-F804/F805/F806
Top > Connection > USB >
Notes on USB connection
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
The following are notes regarding use of USB connections.
Do not turn off the power of your Walkman when reading or writing data.
Do not remove the USB cable when transferring data between your Walkman and the
computer. Doing so may result in loss of the data being transferred and data on the
Walkman.
Do not turn on, restart, wake up from sleep mode, or shut down the computer with your
Walkman connected to the computer by USB cable. Doing so may cause the Walkman
to malfunction. Disconnect the Walkman from the computer before conducting those
operations.
Important Product
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Specifications
Troubleshooting
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NWZ-F804/F805/F806
Top > Preinstalled Applications > List of Preinstalled Applications >
Preinstalled applications
Getting Started
Basic Operations
Connection
Preinstalled Applications
The following apps are preinstalled on your Walkman at time of purchase. You can start
individual applications by tapping on their icons. The types of the preinstalled applications
vary depending on countries/regions.
A Wi-Fi connection is required to use applications marked with (*1).
Applications provided by Google, such as Browser, Google Search, and Calendar, are
preinstalled. For details on the preinstalled applications, search the Internet. The application
names may be changed without notice.
Supplied Software
Music player
Important Product
Information
Play back music files transferred by Media Go or drag and drop.
Specifications
Video player
Troubleshooting
Play back video files by intuitive operations.
Contents list
Photo viewer
View photos and slide shows.
FM radio
Listen to FM radio on your Walkman.
W.control
Configure various settings for the W.control displayed by pressing the
button.
(Double-u Dot)
Original apps
Display a list of Sony applications.
Wi-Fi checker (*1)
Check the Wi-Fi connection status of your Walkman when problems occur with the Wi-Fi
connection.
Walkman Classics
Listen to your music on classic Walkman skins.
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Related topic
Starting an application
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Top > Preinstalled Applications > List of Preinstalled Applications >
Starting an application
Getting Started
The applications screen displays the icons of all applications currently installed on your
Walkman. You can start an application simply by tapping the icon on the applications screen.
Basic Operations
1. From the Home screen, tap
Connection
.
The applications screen will be displayed.
Preinstalled Applications
Supplied Software
2. Tap the icon of the desired application.
Hint
To close the applications screen, tap the
(Back) button or the
(Home) button.
To display applications not shown on the applications screen, flick the screen left or
right.
Important Product
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Specifications
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Top > Supplied Software > Supplied Software >
About Media Go
Getting Started
Basic Operations
Connection
Preinstalled Applications
Media Go is software that allows you to copy (import) music from your CDs to your computer
and to manage the stored content on your computer.
You can transfer content stored on your computer to your Walkman using Media Go. If you
have already managed music with iTunes, etc., you can use Media Go to transfer content to
the Walkman. You can also use the Windows Explorer to drag-and-drop content to Media
Go.
Supplied Software
Important Product
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Specifications
Troubleshooting
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Top > Supplied Software > Supplied Software >
Importing music from CDs using Media Go
Getting Started
Use Media Go to copy (import) music from your CDs.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Hint
For details about how to use Media Go, refer to the help guide of Media Go.
Specifications
Troubleshooting
Contents list
1. Start up Media Go, and then insert an audio CD.
Media Go detects the CD and displays a window for CD information. When Media Go
obtains the CD information (CD title, song name, artist name, etc.), it is displayed in
the window.
2. Click
.
Wait until all songs have been imported.
Hint
Recommended file formats for ripping CDs are AAC (.mp4) and MP3 (.mp3). You can
transfer music more effectively to your Walkman using those formats.
Media Go obtains the CD information from a database on the Internet. However,
depending on the CD, information may not be available in the database. If a CD’s
information is missing, you can add it after importing. For information about adding and
editing CD information, refer to the help guide of Media Go.
Note
Imported songs are limited to private use only. Use of a song beyond this limitation
requires permission of the copyright holders.
Related topic
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Top > Supplied Software > Supplied Software >
Transferring content using Media Go
Getting Started
Transfer content stored on your computer to your Walkman using Media Go.
Basic Operations
Connection
Preinstalled Applications
Note
Media Go does not support content that uses digital rights management technology
(“WM-DRM”) for Windows Media.
Content with copyright protection cannot be transferred.
Media Go supports data transferred from iTunes to your Walkman.
Transferring content managed with Media Go
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
1. Connect your Walkman and your computer using the USB cable (supplied) [Details],
and then start Media Go.
2. Select the desired content (
), and drag-and-drop it to your Walkman (
).
Media Go recognizes the type of data by filename extension, and sends it to the
appropriate folder of your Walkman.
Transferring content managed with iTunes, etc.
1. Connect your Walkman and your computer using the USB cable (supplied) [Details],
and then start Media Go.
2. Start iTunes, etc.
3. Select the desired content from iTunes, etc. (
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), and drag-and-drop it to your
Walkman (
).
Media Go recognizes the type of data by filename extension, and sends it to the
appropriate folder of your Walkman.
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Connecting by USB
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NWZ-F804/F805/F806
Top > Important Product Information > Important Product Information >
Important product information
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
“FOR UNITED STATES CUSTOMERS. NOT APPLICABLE IN CANADA, INCLUDING IN
THE PROVINCE OF QUEBEC.
POUR LES CONSOMMATEURS AUX ÉTATS-UNIS. NON APPLICABLE AU CANADA, Y
COMPRIS LA PROVINCE DE QUÉBEC.”
The following FCC statement applies only to the version of this model manufactured for sale
in the USA. Other versions may not comply with FCC technical regulations.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual
could void your authority to operate this equipment.
If you have any questions about this product:
Visit: www.sony.com/walkmansupport
Contact: Sony Customer Information Service Center at 1-(866)-456-7669
Write: Sony Customer Information Service Center 12451 Gateway Blvd., Fort Myers, FL
33913
Declaration of Conformity
Trade Name:
SONY
Model No.:
NWZ-F804/NWZ-F805/NWZ-F806
Responsible Party:
Sony Electronics Inc.
Address:.
16530 Via Esprillo, San Diego, CA 92127 U.S.A
Telephone Number:
858-942-2230
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
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accept any interference received, including interference that may cause undesired
operation.
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Notice for customers: the following information is only applicable to
equipment sold in countries applying EU directives
The manufacturer of this product is Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 1080075 Japan. The Authorized Representative for EMC and product safety is Sony
Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. For any service or
guarantee matters please refer to the addresses given in separate service or guarantee
documents.
At high volume, prolonged listening to the personal audio player can damage the
user’s hearing.
Disposal of Old Electrical & Electronic Equipment (Applicable in the
European Union and other European countries with separate collection
systems)
This symbol on the product or on its packaging indicates that this product shall not be treated
as household waste. Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate waste handling of this
product. The recycling of materials will help to conserve natural resources. For more detailed
information about recycling of this product, please contact your local Civic Office, your
household waste disposal service or the shop where you purchased the product.
Applicable accessories: Headphones
Disposal of waste batteries (applicable in the European Union and other
European countries with separate collection systems)
This symbol on the battery or on the packaging indicates that the battery provided with this
product shall not be treated as household waste.
On certain batteries this symbol might be used in combination with a chemical symbol. The
chemical symbols for mercury (Hg) or lead (Pb) are added if the battery contains more than
0.0005% mercury or 0.004% lead.
By ensuring these batteries are disposed of correctly, you will help prevent potentially
negative consequences for the environment and human health which could otherwise be
caused by inappropriate waste handling of the battery. The recycling of the materials will
help to conserve natural resources.
In case of products that for safety, performance or data integrity reasons require a
permanent connection with an incorporated battery, this battery should be replaced by
qualified service staff only.
To ensure that the battery will be treated properly, hand over the product at end-of-life to the
applicable collection point for the recycling of electrical and electronic equipment.
For all other batteries, please view the section on how to remove the battery from the
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product safely. Hand the battery over to the applicable collection point for the recycling of
waste batteries.
For more detailed information about recycling of this product or battery, please contact your
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local Civic Office, your household waste disposal service or the shop where you purchased
the product.
For users in Canada
Listening for a Lifetime
Selecting fine audio equipment such as the unit you’ve just purchased is only the start of
your musical enjoyment. Now it’s time to consider how you can maximize the fun and
excitement your equipment offers. This manufacturer, the Consumer Electronics Association
(CEA)® and the American Speech-Language-Hearing Association (ASHA) want you to get
the most out of your equipment by playing it at a safe level; a level that lets the sound come
through clearly without annoying blaring or distortion and, most importantly, without
damaging your sensitive hearing.
Sound can be deceiving. Over time your hearing “comfort level” adapts to higher volumes of
sound. So what sounds “normal” can actually be loud and harmful to your hearing. Guard
against this by setting your equipment at a safe level BEFORE your hearing adapts.
TO ESTABLISH A SAFE LEVEL:
Set your volume control to the lowest level where you can hear the music comfortably
and clearly. Prolonged exposure to anything over 85 decibels can cause gradual
hearing loss.
Once you have established a sound level where you can hear the audio comfortably,
clearly and without distortion, set the dial and leave it there.
See if your music player has a volume limiter that allows you to set a safe listening level
by establishing a maximum volume level on your player. This is a great solution for
parents to ensure their children listen at a safe level.
Limit listening time to give your hearing “quiet breaks.”
BE SURE TO OBSERVE THE FOLLOWING GUIDELINES WHEN WEARING
YOUR HEADPHONES OR EARBUDS:
Do not turn up the volume so high that you can’t hear sounds around you.
Do not use headphones or earbuds while operating a motorized vehicle; it may create a
traffic hazard and is illegal in many areas.
Used wisely, your new sound equipment will provide years of fun and enjoyment.
Since hearing damage from loud noise is often undetectable until it is too late, this
manufacturer, CEA and ASHA recommend that you avoid prolonged exposure to excessive
noise. The following list of sound levels is included for your information so that you can better
protect your hearing.
DECIBEL LEVEL EXAMPLES:
30 Whisper
40 Quiet room
50 Moderate rainfall
60 Normal conversation
70 Busy traffic, vacuum cleaner
80 Alarm clock
CONSTANT EXPOSURE TO THESE NOISES CAN BE DANGEROUS:
90 Lawn mower, motorcycle
100 Chain saw
110 Rock concert
120 Jet plane takeoff
130 Jackhammer
140 Firecrackers
This information courtesy of the American Speech-Language-Hearing Association (ASHA),
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the national professional, scientific and credentialing association for more than 135,000
audiologists, speech-language pathologists, and speech, language and hearing scientists.
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For information on protection against noise-induced hearing loss, call the ASHA Action
Center (800-638-8255), Monday through Friday, 8:30 a.m. to 5 p.m. To find an audiologist in
your area, visit www.asha.org/findpro. Parents can find helpful information about how to
protect their children’s hearing and how to teach them about safe listening at
www.listentoyourbuds.org, an ASHA award-winning public education campaign sponsored in
part by CEA.
A safety tip from the Consumer Electronics Association, 1919 South Eads Street, Arlington,
VA 22202 and the American Speech-Language-Hearing Association, 2200 Research
Boulevard, Rockville, MD 20850.
This equipment must not be co-located or operated in conjunction with any other antenna or
transmitter.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna
of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To
reduce potential radio interference to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
The following FCC/IC statement applies only to the version of this model manufactured for
sale in the USA and Canada. Other versions may not comply with FCC/IC technical
regulations.
The available scientific evidence does not show that any health problems are associated
with using low power wireless devices. There is no proof, however, that these low power
wireless devices are absolutely safe. Low power Wireless devices emit low levels of radio
frequency energy (RF) in the microwave range while being used. Whereas high levels of RF
can produce health effects (by heating tissue), exposure of low-level RF that does not
produce heating effects causes no known adverse health effects. Many studies of low-level
RF exposures have not found any biological effects. Some studies have suggested that
some biological effects might occur, but such findings have not been confirmed by additional
research. These models have been tested and found to comply with FCC/IC radiation
exposure limits set forth for an uncontrolled environment and meet the FCC radio frequency
(RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules.
Important information is also noted in the supplied “Quick Start Guide,” etc.
© 2012 Sony Corporation
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Warning
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
The following descriptions are important for using your Walkman. Be sure to follow the
instructions below.
Be sure not to short-circuit the terminals of your Walkman with metallic objects.
Do not pour water or put any foreign object in your Walkman. Doing so may cause fire or
electric shock.
If this occurs, turn off the Walkman immediately, disconnect the USB cable from the
Walkman, and consult your nearest Sony dealer or Sony Service Center.
Do not place your Walkman in fire.
Do not take apart or remodel your Walkman. Doing so can result in electric shock.
Consult your nearest Sony dealer or Sony Service Center for exchange of rechargeable
batteries, internal checks or repair.
Do not put any heavy object on top of your Walkman or apply a strong shock to the
Walkman. It may cause a malfunction or damage.
Specifications
Troubleshooting
Contents list
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Caution
Getting Started
Notes on use
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
The following descriptions are important for using your Walkman. Be sure to follow the
instructions below.
Do not touch the rechargeable battery with bare hands if it is leaking. Since battery liquid
may remain in your Walkman, consult your nearest Sony dealer if the battery has
leaked. If the liquid gets into your eyes, do not rub your eyes as it may lead to blindness.
Wash out your eyes with clean water, and consult a doctor.
Also, if the liquid gets on to your body or clothes, wash it off immediately. If you do not, it
may cause burns or injury. If you get burned or injured by the liquid from the battery,
consult a doctor.
If your Walkman causes interference to radio or television reception, turn the Walkman
off and move it away from the radio or television.
In particularly dry air conditions, mild tingling may be felt on your ears. This is a result of
static electricity accumulated in the body, and not a malfunction of your Walkman.
The effect can be minimized by wearing clothes made from natural materials.
When using a strap (not supplied), be careful to avoid catching it on objects you pass
by. Furthermore be careful not to swing your Walkman by the strap to avoid bumping
people.
Refrain from using your Walkman as requested by in-flight announcements during
takeoff or landing in an aircraft.
If you see lightning or hear thunder, take off the headphones immediately and refrain
from using your Walkman.
If you experience an allergic reaction to the supplied headphones, stop using them at
once and contact a doctor.
Notes on usage environment
Never use your Walkman where it will be subjected to extremes of light, temperature,
moisture or vibration. For example, never leave the Walkman in a car parked in the sun
or under direct sunlight. It may become discolored, distorted or damaged.
Do not leave your Walkman in a place subject to excessive dust.
Do not leave your Walkman on an unstable surface or in an inclined position.
Notes on handling your “WALKMAN”
When you unplug the headphones from your Walkman, make sure to hold the
headphone plug to unplug it. Pulling by the headphone cord itself may damage it.
Do not apply strong force to the surface of the LCD. This may cause a distortion in
colors or brightness, or cause a malfunction of the LCD.
When using your Walkman, remember to follow the precautions below in order to avoid
warping the cabinet or causing the Walkman to malfunction.
Make sure not to sit down with your Walkman in your back pocket.
Make sure not to put your Walkman into a bag with the headphones/earphones cord
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wrapped around it and then subject the bag to strong impact.
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Notes on protecting your “WALKMAN” from getting wet
Do not expose your Walkman to water. The Walkman is not waterproof. Remember to
follow the precautions below.
Be careful not to drop your Walkman into a sink or other container filled with water.
Do not use your Walkman in humid locations or bad weather, such as in the rain or
snow.
Do not get your Walkman wet.
If you touch your Walkman with wet hands, or put the Walkman in a damp article of
clothing, the Walkman may get wet, which may cause a malfunction.
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Notice for users
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
The recorded song is limited to private use only. Use of the song beyond this limit
requires permission of the copyright holders.
Sony is not responsible for incomplete recording/downloading or damaged data due to
problems of your Walkman or computer.
Some types of characters and symbols may not be displayed correctly on your Walkman
in the following cases:
A language which the Walkman does not support is used in the text.
User-defined characters or special symbols are used in the text.
Heat may build up in your Walkman while charging if it is used for an extended period of
time.
Note that condensation may form temporarily in cases such as when your Walkman is
moved quickly from a low-temperature environment to a high temperature environment,
or used in a room that has a heater just turned on. Condensation creates a
phenomenon where moisture in the air adheres to surfaces such as metal panels, etc.,
and then changes to liquid.
If condensation forms in your Walkman, leave it turned off until the condensation
disappears. If you use the Walkman with condensation present, a malfunction may
result.
If you use your Walkman in a cold location, images may appear with black bands around
them. This is not a malfunction of the Walkman.
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Notes on the headphones
Getting Started
Road safety
Basic Operations
Avoid listening with your headphones in situations where hearing must not be impaired.
Preventing hearing damage
Connection
Preinstalled Applications
Supplied Software
Avoid using the headphones at a high volume. Hearing experts advise against continuous,
loud and extended play. If you experience a ringing in your ears, reduce the volume or
discontinue use.
Do not turn the volume up high all at once, especially when using headphones. Turn up the
volume gradually to avoid excessive levels hurting your ears.
Caring for others
Important Product
Information
Keep the volume at a moderate level. This will allow you to hear outside sounds and to be
considerate to the people around you.
Specifications
Troubleshooting
Contents list
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Storing data
Getting Started
You can store computer data into the built-in flash memory of your Walkman by transferring
the data from your computer using Windows Explorer, or other transfer-capable software. If
the Walkman is connected to the computer, the built-in flash memory appears in Windows
Explorer as [WALKMAN].
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Note
Do not use the supplied software while using Windows Explorer to interact with the builtin flash memory of your Walkman.
Do not disconnect the USB cable (supplied) during data transfer. Otherwise, the data
being transferred or the data stored in your Walkman may be damaged.
Do not rename the [MUSIC], [MP_ROOT], [MPE_ROOT], [VIDEO], [DCIM], [PICTURE],
[PICTURES], [PODCASTS], [RECORD], [RECEIVED] and [VOICE] folders. Also, do not
rename files and folders under them. Otherwise, they will not be displayed on your
Walkman.
Troubleshooting
Contents list
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Sample data
Getting Started
This product is preinstalled with music, video, and photo sample data.
Once deleted, the sample data cannot be restored. Please note that Sony will not provide
replacement sample data.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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Notes on the supplied software
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
The following are notes regarding use of the supplied software.
Copyright laws prohibit reproducing the supplied software or the accompanying manuals,
in whole or in part, or renting the software without the permission of the copyright holder.
In no event will Sony be liable for any financial damage, loss of profits, or claims made
by third parties arising out of the use of the supplied software.
The supplied software cannot be used with equipment other than that for which it is so
designated.
Please note that, due to continued efforts to improve quality, specifications of the
supplied software may be changed without notice.
Operation of software other than that supplied is not guaranteed.
The ability to display the languages on supplied software will depend on the installed OS
on your computer. For better results, please ensure that the installed OS is compatible
with the desired language you want to display.
We do not guarantee all the languages will be able to be displayed properly on the
supplied software.
User-created characters and some special characters may not be displayed.
If the data is initialized, all data (song, video, and photo data transferred to your
Walkman as well as preinstalled sample data and software) will be erased. Be sure to
verify the data stored in memory prior to initializing, and save necessary data to your
computer.
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License and trademark notice
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
“WALKMAN” and “WALKMAN” logo are registered trademarks of Sony Corporation.
12 TONE ANALYSIS and its logo are trademarks of Sony Corporation.
Media Go is registered trademarks of Sony Electronics Inc.
”LCMIR” and the ”LCMIR” logo are trademarks of Sony Corporation.
SensMe and the SensMe logo are trademarks or registered trademarks of Sony Mobile
Communications AB.
“PlayStation” and “PSP” are registered trademarks of Sony Computer Entertainment Inc.
Microsoft, Windows, Windows Vista and Windows Media are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other
countries.
IBM is a registered trademark of International Business Machines Corporation.
Apple, Macintosh and iTunes are trademarks of Apple Inc., registered in the U.S. and
other countries.
Pentium is a trademark or a registered trademark of Intel Corporation.
Wi-Fi, the Wi-Fi CERTIFIED logo, WPA, WPA2 and Wi-Fi Protected Setup are
trademarks or registered trademarks of Wi-Fi Alliance.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by Sony Corporation is under license. Other trademarks and trade names
are those of their respective owners.
Google, the stylized Google logo, Android, the stylized Android logo, Android Market,
the stylized Android Market logo, Gmail, Google Calendar, Google Checkout, Google
Latitude, Google Maps, Google Talk, Picasa, and YouTube are trademarks of Google
Inc.
Reader and the Reader logo are trademarks of Sony.
“Sony Entertainment Network logo” and “Sony Entertainment Network” are trademarks
of Sony Corporation.
All other trademarks and registered trademarks are trademarks or registered trademarks
of their respective holders. In this manual, TM and ® marks are not specified.
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Specifications
Getting Started
Specifications of your Walkman are as follows.
Basic Operations
Platform
Android™ Version 4.0
Connection
Display
Preinstalled Applications
Supplied Software
Important Product
Information
Size/resolution:
3.5-inch (8.8 cm)/WQVGA (800 × 480 Pixels)
Panel type:
TFT color display with white LED-backlight
Interface
USB:
Hi-Speed USB (USB 2.0 compliant)
Headphone:
Stereo mini-jack
WM-PORT:
WM-PORT (multiple connecting terminal): 22 pins
Specifications
Troubleshooting
Contents list
FM radio
FM Frequency range:
87.5 MHz to 108.0 MHz
Antenna:
Headphone cord antenna
Wireless LAN
IEEE 802.11b/g/n
Bluetooth
Bluetooth Version 3.0
Profile: AVRCP1.0, A2DP1.2, OPP1.1, HID
Sensor
GPS receiver
Accelerometer
Built-in Speaker
Monaural
Microphone
Monaural
Output (headphones)
Frequency response
20 Hz to 20,000 Hz (when playing data file, single signal measurement)
Sound Effects
S-Master MX
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DSEE (On/Off)
5 Band equalizer (None/Heavy/Pop/Jazz/Unique/Custom 1/Custom 2) & Clear Bass
VPT (None/Studio/Live/Club/Arena/Matrix)
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Clear Stereo (On/Off)
Dynamic Normalizer (On/Off)
Clear Phase™ (On/Off)
xLOUD™ (On/Off)
Power Source
Built-in Rechargeable lithium-ion Battery
USB power (from a computer via a USB connector of the player)
Charging Time
USB-based charging
Approx. 3.5 hours
Operating temperature
5 °C to 35 °C (41 ºF to 95 ºF)
Dimensions
w/h/d, projecting parts not included
56.8 mm × 114.5 mm × 8.9 mm (2 1/4 inches × 4 5/8 inches × 3/8 inches)
w/h/d
57.0 mm × 114.6 mm × 8.9 mm (2 1/4 inches × 4 5/8 inches × 3/8 inches)
Mass
100 g (3.6 oz)
Capacity (User available capacity) (*1)
Actual available memory for other contents (*1):
NWZ-F804 (8 GB): approx. 4.84 GB=5,207,982,080 bytes
NWZ-F805 (16 GB): approx. 12.1 GB=13,080,887,296 bytes
NWZ-F806 (32 GB): approx. 26.7 GB=28,711,321,600 bytes
Actual available memory for application software (*2):
NWZ-F804 (8 GB): approx. 1.00 GB=1,073,741,824 bytes
NWZ-F805 (16 GB): approx. 1.00 GB=1,073,741,824 bytes
NWZ-F806 (32 GB): approx. 1.00 GB=1,073,741,824 bytes
(*1) Available capacity may vary. A portion of the memory is used for data management
functions.
(*2) Actual available memory for application software includes the memory space which is
used for factory-preinstalled applications.
Walkman specifications and designs are subject to change without notice.
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About battery life
Getting Started
The time below may differ depending on ambient temperature or the status of use.
Basic Operations
Battery Life (continuous playback)
Connection
Preinstalled Applications
Actual battery life may vary depending on settings. The estimated battery usage hours
shown below are based on typical usage conditions with “Settings for battery life
measurement” as shown below.
Music
Supplied Software
Bluetooth ON
Important Product
Information
MP3 128 kbps:
Approx. 15 Hrs
Linear PCM 1,411 kbps:
Approx. 15 Hrs
Specifications
Bluetooth OFF
Troubleshooting
Contents list
MP3 128 kbps:
Approx. 25 Hrs
Linear PCM 1,411 kbps:
Approx. 25 Hrs
Video
Bluetooth ON
AVC Baseline 384 kbps:
Approx. 4.5 Hrs
Bluetooth OFF
AVC Baseline 384 kbps:
Approx. 5 Hrs
FM
Approx. 22 Hrs
Note
Even if the player is turned off for an extended period, a small amount of battery power
is still consumed.
Battery life may vary depending on volume setting, conditions of use and ambient
temperature.
Settings for battery life measurement
Display Settings
Brightness (*1)
Default
Music Settings
Equalizer (*2)
None
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VPT(Surround) (*2)
None
DSEE(Sound Enhance) (*2)
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Off
Clear Stereo
Off
Dynamic Normalizer (*3)
Off
Clear Phase™ (*4)
Off
xLOUD™ (*2)
Off
(*1) The longer the waiting time, the shorter the battery life for continuous music playback.
(*2) Setting [Equalizer] to other than [None], [VPT(Surround)] to other than [None],
[DSEE(Sound Enhance)] to [On] and [xLOUD™] to [On] shortens the battery life for
continuous music playback by about 15 % compared with setting them to [None] or [Off].
(*3) Setting [Dynamic Normalizer] to [ON] shortens the battery life for continuous music
playback by about 10 % compared with setting it to [Off].
(*4) Setting [Clear Phase™] to [ON] shortens the battery life for continuous music playback
by about 20 % compared with setting it to [Off].
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Maximum recordable number of songs and time
(Approx.)
Getting Started
Basic Operations
The approximate times are based on the case in which you transfer or record only 4 minute
songs (not including videos and photos) in the MP3 format. Other playable audio file format
song numbers and times may differ from MP3 format.
Connection
Preinstalled Applications
Number
NWZ-F804 (8 GB)
128 kbps
Approx. 1,300 songs
1,411 kbps (Linear PCM)
Approx. 120 songs
Supplied Software
Important Product
Information
NWZ-F805 (16 GB)
128 kbps
Approx. 3,300 songs
1,411 kbps (Linear PCM)
Approx. 300 songs
Specifications
Troubleshooting
Contents list
NWZ-F806 (32 GB)
128 kbps
Approx. 7,300 songs
1,411 kbps (Linear PCM)
Approx. 660 songs
Time
NWZ-F804 (8 GB)
128 kbps
Approx. 86 hr. 40 min.
1,411 kbps (Linear PCM)
Approx. 8 hr. 00 min.
NWZ-F805 (16 GB)
128 kbps
Approx. 220 hr. 00 min.
1,411 kbps (Linear PCM)
Approx. 20 hr. 00 min.
NWZ-F806 (32 GB)
128 kbps
Approx. 486 hr. 40 min.
1,411 kbps (Linear PCM)
Approx. 90 hr. 00 min.
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Maximum recordable time of videos (Approx.)
Getting Started
The approximate times are estimated in the case where only videos are transferred.
The time may differ, depending on the conditions under which the player is used.
Basic Operations
Time
Connection
NWZ-F804 (8 GB)
Preinstalled Applications
Video: 384 kbps/Music: 128 kbps
Approx. 19 hr. 40 min.
Supplied Software
NWZ-F805 (16 GB)
Video: 384 kbps/Music: 128 kbps
Approx. 49 hr. 40 min.
Important Product
Information
NWZ-F806 (32 GB)
Video: 384 kbps/Music: 128 kbps
Approx. 109 hr. 20 min.
Specifications
Troubleshooting
Contents list
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System requirements
Getting Started
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
We do not guarantee operation for all computers even if they meet the following system
requirements.
Computer
IBM PC/AT or compatible computer preinstalled with the following Windows operating
systems (*1):
Windows® XP Home Edition (*2) (Service Pack 3 or later)
Windows® XP Professional (*2) (Service Pack 3 or later)
Windows® Vista Home Basic (Service Pack 2 or later)
Windows® Vista Home Premium (Service Pack 2 or later)
Windows® Vista Business (Service Pack 2 or later)
Windows® Vista Ultimate (Service Pack 2 or later)
Windows® 7 Starter (Service Pack 1 or later)
Windows® 7 Home Basic (Service Pack 1 or later)
Windows® 7 Home Premium (Service Pack 1 or later)
Windows® 7 Professional (Service Pack 1 or later)
Windows® 7 Ultimate (Service Pack 1 or later)
Not supported by OSs other than above
[Compatibility mode] for Windows® XP (included with Windows® Vista and Windows®
7) is not supported.
(*1) Excluding OS Versions not supported by Microsoft.
(*2) Excluding 64-bit OS versions.
CPU
CPU: 1 GHz processor (2.6 GHz recommended for video playback)
RAM
RAM: 1 GB or more
Hard Disk Drive (SSD)
Hard Disk Drive/Solid State Drive: 600 MB or more of available space
Web Browser
Internet Explorer 7 or later
Internet
Internet connection (for Gracenote® MusicID® service, podcast features, Store access,
and online help)
Guarantee operation
We do not guarantee operation for all computers even if they meet the above System
Requirements.
Not supported by the following environments:
Personally constructed computers or operating systems
An environment that is an upgrade of the original manufacturer-installed operating
system
Multi-boot environment
Mac OS
Design and specifications are subject to change without notice.
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Supported formats
Getting Started
The following file formats are supported by your Walkman.
Basic Operations
Music (Music player)
Connection
Audio Formats (Codec)
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
MP3
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 to 320 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 32, 44.1, 48 kHz
WMA (*1)
Media File format: ASF file format
File extension: .wma
Bit rate: 32 to 192 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 44.1 kHz
FLAC
Media File format: FLAC file format
File extension: .flac
Sampling frequency (*2): 44.1 kHz
Linear PCM
Media File format: Wave-Riff file format
File extension: .wav
Bit rate: 1,411 kbps
Sampling frequency (*2): 44.1 kHz
AAC (*3)
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 16 to 320 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*2): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
HE-AAC
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 32 to 144 kbps
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
Video
Video Formats (Codec)
AVC (H.264/AVC)
Media File format: MP4 file format, “Memory Stick” video format
File extension: .mp4, .m4v
Profile: Baseline Profile
Level: 3.1
Bit rate: Max 18 Mbps
Frame rate: Max 30 fps
Resolution: Max 1,920 × 1,080 (*5)
Media File format: MP4 file format, “Memory Stick” video format
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File extension: .mp4, .m4v
Profile: Main Profile
Level: 3
Bit rate: Max 2 Mbps
Frame rate: Max 30 fps
Resolution: Max 720 × 480 (*5)
MPEG-4
Media File format: MP4 file format, “Memory Stick” video format
File extension: .mp4, .m4v
Profile: Simple Profile/Advanced Simple Profile
Bit rate: Max 10 Mbps
Frame rate: Max 30 fps
Resolution: Max 1,920 × 1,080 (*5)
Windows Media Video 9 (*1) (*6)
Media File format: ASF file format
File extension: .wmv
Bit rate: Max 20 Mbps
Frame rate: Max 30 fps
Resolution: Max 1,920 × 1,080 (*5)
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Audio Formats (Codec)
AAC-LC (AVC, MPEG-4 )
Channel number: Max 2 channels
Sampling frequency (*2): 24, 32, 44.1, 48 kHz
Bit rate: Max 288 kbps/channel
WMA (Windows Media Video 9)
Bit rate: 32 to 192 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 44.1 kHz
Photo (*7) (Photo Viewer)
Photo Format (Codec)
JPEG
Media File format: Compatible with DCF 2.0/Exif 2.21 file format
File extension: .jpg, .jpeg
Profile: Baseline Profile
Number of pixels: Max. 6,048 × 4,032 pixels (24,000,000 pixels)
(*1) Copyright protected WMA/WMV files cannot be played back.
(*2) Sampling frequency may not correspond to all encoders.
(*3) Copyright protected AAC-LC files cannot be played back.
(*4) Non-standard bit rates or non-guaranteed bit rates are included depending on the
sampling frequency.
(*5) These numbers indicate the maximum resolution of playable video, and do not indicate
the player’s display resolution. The display resolution is 800 × 480.
(*6) Some WMV files can be played back only by transferring using Windows Media Player.
(*7) Some photo files cannot be played back, depending on their file formats.
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What can I do to solve a problem?
Getting Started
If your Walkman does not function as expected, try the following steps to resolve the issue.
Basic Operations
1. Find the symptoms of the issue in this manual, and try any corrective actions listed.
Connection
2. Connect your Walkman to your computer to charge the battery.
You may be able to resolve some issues by charging the battery. [Details]
Preinstalled Applications
3. Press the RESET button with the end of a pin or other narrow object.
Before resetting your Walkman, check that no music, video, etc. is being played back.
You can then reset the Walkman safely.
Supplied Software
Important Product
Information
Specifications
4. Check information on the issue in the help of the individual software.
5. Look up information on the issue on one of the customer support web sites. [Details]
Troubleshooting
Contents list
6. If the approaches listed above fail to resolve the issue, consult your nearest Sony
dealer.
Note
No data will be deleted and no settings will be changed by resetting your Walkman.
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Customer support websites
Getting Started
If you have any questions or issues with this product, or would like information on compatible
items with this product, visit the following websites.
Basic Operations
For customer in the USA:
Connection
http://www.sony.com/walkmansupport
Preinstalled Applications
For customers in Canada:
http://esupport.sony.com/ca/
Supplied Software
For customers in Europe:
http://support.sony-europe.com/DNA
Important Product
Information
For customers in Latin America:
http://www.sony-latin.com/index.crp
Specifications
For customers in other countries/regions:
http://www.sony-asia.com/support
Troubleshooting
For customers who purchased the overseas models:
Contents list
http://www.sony.co.jp/overseas/support/
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Your Walkman does not operate (does not
respond to button operations).
Getting Started
Basic Operations
The power is not on.
Press and hold the
Connection
(Power) button. [Details]
Your Walkman contains condensation.
Preinstalled Applications
Let your Walkman sit for a few hours.
The remaining battery power is low or depleted.
Supplied Software
Charge the battery by means such as connecting your Walkman to a running
computer. [Details]
Important Product
Information
If you charge the battery and nothing changes, press the RESET button to reset your
Walkman. [Details]
Specifications
Troubleshooting
Contents list
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Your Walkman does not work properly.
Getting Started
The device connected by USB (computer, etc.) was turned on or off with your Walkman
connected to it.
Basic Operations
Reset your Walkman by pressing the RESET button of your Walkman. [Details]
Connection
Be sure to disconnect your Walkman before you turn on or off the USB device.
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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Your Walkman gets warm.
Getting Started
Your Walkman may become warm when the battery is being charged and just after
charging. The Walkman also may get warm temporarily when a large amount of data is
transferred. Set the Walkman aside for a while to allow it to cool down.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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NWZ-F804/F805/F806
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The date and time have been reset.
Getting Started
If you left your Walkman with the battery charge depleted, the date and time may be
reset. This is not a malfunction. Wait for about 10 minutes [Details], then set the date and
time again.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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Playback has stopped suddenly.
Getting Started
The remaining battery power is low or depleted.
Basic Operations
Charge the battery by means such as connecting your Walkman to a running
computer. [Details]
Connection
There is a problem with connection to a Bluetooth device that has caused playback to
stop.
Preinstalled Applications
Check the connection to the Bluetooth device.
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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An application does not operate.
Getting Started
You cannot use some of the applications while your Walkman is connected to a
computer in MSC mode (default setting) and USB storage is active.
Basic Operations
Swipe the status bar, then tap [Turn off USB storage] on the notification panel. Tap
[Turn off USB storage] displayed on the screen of your Walkman.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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Volume cannot be turned up.
Getting Started
You are listening via a Bluetooth connection.
Basic Operations
Turn up the volume on the Bluetooth device.
Media volume level is set to zero.
Connection
Increase the media volume. [Details]
Preinstalled Applications
[AVLS (Volume Limit)] is enabled.
Disable [AVLS (Volume Limit)]. [Details]
Supplied Software
About volume operation (Only for countries/areas complying with European
Directives)
Important Product
Information
An alarm (beep)* and warning [Check the volume level] are meant to protect your ears when
you raise the volume setting beyond a specific level for the first time. You can cancel the
alarm and warning by tapping [OK] button on the alert dialog.
* The alarm (beep) does not sound when connecting a Bluetooth audio device.
Specifications
Troubleshooting
Contents list
Note
You can turn up the volume beyond the specific level after canceling the alarm and
warning.
After the initial warning, the alarm and warning repeat for every 20 cumulative hours
that the volume is set beyond the specific level; when this happens, the volume is
changed to the initial setting automatically.
If the volume is set beyond the specific level and you turn off your Walkman, the volume
returns to the specific level automatically.
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There is no sound.
Getting Started
The volume level is set to zero.
Basic Operations
Turn the volume up. [Details]
Media volume level is set to zero.
Connection
Increase the media volume. [Details]
Preinstalled Applications
Supplied Software
The headphone plug is not inserted firmly into the headphone jack.
If the headphones are connected improperly, the sound from the headphones will be
impaired. Insert the headphone plug until it clicks into place. [Details]
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
Important Product
Information
The song that you want to play back is not selected.
Select the song on your Walkman.
Specifications
A Bluetooth connection is active.
Sound is not emitted from the headphones when a Bluetooth connection is active.
Deactivate the Bluetooth connection.
Troubleshooting
Contents list
Accessories are connected to the WM-PORT jack.
Disconnect accessories from the WM-PORT jack.
If the problem still persists after performing the remedies above, press the RESET button
to reset your Walkman. [Details]
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There is no sound from the right channel of the
headphones. Or the right channel sound is heard
from both sides of the headphones.
Getting Started
Basic Operations
The headphone plug is not fully inserted into the jack.
Connection
If the headphones are not connected correctly, sound will not be output properly. Insert
the headphone plug into the jack until it clicks. [Details]
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
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Noise is generated.
Getting Started
A mobile phone or other device emitting radio signals is being used nearby.
Basic Operations
When using devices such as mobile phones, keep them away from your Walkman.
Songs imported from CDs, etc. are damaged.
Connection
Preinstalled Applications
Supplied Software
Connect your Walkman to a computer, and use the software you used to transfer the
songs or the Windows Explorer to delete the damaged songs. Then import songs from
CDs, etc., and transfer them again. When importing data to your computer, close any
other applications to avoid data damage.
Transferred files are not in a format that can be played on your Walkman.
For information on the playable files, see “Supported formats.” [Details] Some files
may not be played back, depending on their file specifications.
Important Product
Information
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
Specifications
Troubleshooting
Contents list
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Noise can be heard when plugging in or
unplugging the headphones.
Getting Started
Basic Operations
If you plug in or unplug the headphones while playing music, noise may be generated
from the headphones. This is not a malfunction.
Connection
Remove the headphones from your ears when plugging in or unplugging.
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
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The screen turns off.
Getting Started
There was no operation made within the time selected in [Sleep].
Basic Operations
Press the
(Power) button.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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The touch screen does not operate properly.
Getting Started
Fingers other than those performing operations are touching the screen.
Basic Operations
Operations may not be recognized properly if other fingers touch the screen while
making operations. Make sure other fingers do not touch the screen while making
operations.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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Battery life is short.
Getting Started
The operating temperature is below 5 °C.
Basic Operations
Battery life becomes shorter as a result of battery characteristics. This is not a
malfunction.
Connection
Battery charging time is not sufficient.
Preinstalled Applications
Charge the battery until the entire battery icon becomes green.
You are using the Bluetooth function.
More battery charge is consumed because the Bluetooth function transfers data
wirelessly. The battery life will be longer if you turn off the connection whenever you
are not using it. [Details]
Supplied Software
Important Product
Information
You are using the Wi-Fi function.
More battery charge is consumed because the Wi-Fi function transfers data wirelessly.
The battery life will be longer if you turn off the connection whenever you are not using
it. [Details]
Specifications
Display is too bright.
Troubleshooting
The battery life will be longer by adjusting the brightness of the screen.
Contents list
You have not used your Walkman for more than a year.
Depending on the conditions under which your Walkman is used, the battery may
have been deteriorated. Consult your nearest Sony dealer.
Usable battery life is half that when new, even after sufficiently charging the battery.
Your battery may be deteriorated. Consult your nearest Sony dealer.
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Your Walkman cannot charge the battery.
Getting Started
The USB cable is not connected to a USB connector on your computer properly.
Basic Operations
Disconnect the USB cable, and then reconnect it.
Use the supplied USB cable.
Connection
The battery is charged outside the temperature range of 5 °C to 35 °C.
Preinstalled Applications
Charge the battery in a temperature range of 5 °C to 35 °C.
The computer is not on.
Turn on the computer.
Supplied Software
Your computer is in standby (sleep) or hibernation mode.
Important Product
Information
Exit from standby (sleep) or hibernation mode.
An AC adapter not compatible with your Walkman is being used.
Use an AC adapter (not supplied) compatible with your Walkman.
Specifications
A USB hub is being used.
Your Walkman may not charge via a USB hub. Connect the Walkman directly to the
computer’s USB port.
Troubleshooting
Contents list
Your Walkman is connected to a computer running an operating system that is not
supported.
Check the system requirements of your computer, and charge with a computer
running an operating system that is supported. [Details]
You have not used your Walkman for more than a year.
Depending on the conditions under which your Walkman is used, the battery may be
deteriorated. Consult your nearest Sony dealer.
If the problem still persists after performing the remedies above, press the RESET button
to reset your Walkman. [Details]
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Charging completes very quickly.
Getting Started
If the battery is already almost fully charged when charging begins, little time is needed to
reach full charge.
Basic Operations
Connection
Preinstalled Applications
Supplied Software
Important Product
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Your Walkman is not recognized as USB storage.
Getting Started
The USB connection is turned off.
Basic Operations
If your Walkman is in MSC mode, swipe the status bar, then tap [Turn on USB
storage] on the notification panel followed by [Turn on USB storage] then [OK].
Connection
USB debugging is enabled.
Preinstalled Applications
Some devices or software may not recognize your Walkman when USB debugging is
(Menu) button, then tap [System settings] - [
Developer
enabled. Tap the
options] - [USB debugging] and uncheck the box.
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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The computer does not recognize your Walkman
even if connected by USB cable.
Getting Started
Basic Operations
The USB cable is not connected to a USB connector on your computer properly.
Disconnect the USB cable, and then reconnect it.
Connection
Use the supplied USB cable.
Preinstalled Applications
Supplied Software
USB debugging is enabled.
Some devices or software may not recognize your Walkman when USB debugging is
(Menu) button, then tap [System settings] - [
Developer
enabled. Tap the
options] - [USB debugging] and uncheck the box.
A USB hub is being used.
Important Product
Information
Your Walkman may not be recognized by the computer if using a USB hub. Connect
your Walkman directly to the computer’s USB port.
Specifications
The USB connector on your computer may have a problem.
Troubleshooting
When you use your Walkman for the first time, or when the battery is low, the battery
symbol may be displayed and you may not be able to use the Walkman. This is not a
malfunction. Wait for about 10 minutes before attempting operations.
Connect your Walkman to another USB connector on your computer.
Contents list
Software authentication may take some time. Wait for a while.
Software installation failed.
Reinstall the software using the installer. Imported data will remain unchanged.
If the problem still persists after performing the remedies above, press the RESET button
to reset your Walkman. [Details]
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Data cannot be transferred.
Getting Started
The USB cable is not connected to a USB connector on your computer properly.
Basic Operations
Disconnect the USB cable, and then reconnect it.
USB debugging is enabled.
Connection
Preinstalled Applications
Some devices or software may not recognize your Walkman when USB debugging is
(Menu) button, then tap [System settings] - [
Developer
enabled. Tap the
options] - [USB debugging] and uncheck the box.
There is not enough free memory space on your Walkman.
Supplied Software
Delete any unnecessary data to increase free space.
See “Maximum recordable number of songs and time (Approx.) [Details]” and
“Maximum recordable time of videos (Approx.) [Details].”
Important Product
Information
Data with errors is present on your Walkman.
Back up necessary data, and format your Walkman. [Details]
Specifications
You are not using compatible software.
Troubleshooting
Install compatible software, and then transfer data.
The data is damaged.
Contents list
Delete the data that cannot be transferred from your computer, then import it to your
computer again. When importing data to your computer or transferring data to your
Walkman, stop other work to avoid data damage.
You may be attempting to transfer a file in a format that cannot be played by your
Walkman.
For information on files that can be transferred, see “Supported formats.” [Details]
Some files may not be transferred, depending on their file specifications.
You have exceeded the maximum number of files that can be transferred to your
Walkman.
Delete unnecessary songs.
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The transfer takes too much time.
Getting Started
You transferred a large file to your Walkman.
Basic Operations
It may take a long time to transfer a large file.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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Only a small amount of data can be transferred to
your Walkman.
Getting Started
Basic Operations
There is not enough free memory space on your Walkman.
Delete any unnecessary data to increase free space.
Connection
Data that cannot be played on your Walkman is stored on the Walkman.
Preinstalled Applications
Supplied Software
If data that cannot be played on your Walkman is stored on the Walkman, fewer
songs, videos, and photos can be transferred. Transfer back to the computer data
other than that which you will play on the Walkman to increase the available space on
the Walkman.
Important Product
Information
Specifications
Troubleshooting
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Your Walkman becomes unstable while it is
connected to the computer.
Getting Started
Basic Operations
A USB hub or USB extension cable is being used.
Your Walkman may be unstable if using a USB hub or USB extension cable. Connect
the Walkman directly to the computer’s USB port.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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NWZ-F804/F805/F806
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Software cannot be installed on the computer.
Getting Started
Your computer is using an operating system that is not supported by your Walkman.
Basic Operations
Check the system requirements of your computer. [Details]
Other software is running on Windows.
Connection
Preinstalled Applications
Supplied Software
If other software is running, it may interfere with installation. Particularly, be sure to
quit security software as it can put a heavy load on the computer. To prevent infection
by viruses, disconnect your computer from the Internet before quitting security
software.
There is not enough free space for the hard drive.
Check the amount of free hard drive space required to install the application, and
delete unnecessary files.
Important Product
Information
Your account has no administrator privileges, or you have not logged in as the
computer’s administrator.
Specifications
To install the software, log in with an account with administrator privileges or log in as
the computer’s administrator.
Troubleshooting
Contents list
A message dialog is hidden by the install screen, making the install process seem
stopped.
Press and hold the [Alt] key while pressing the [Tab] key several times until the
message dialog appears. Then follow instructions in the message.
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The progress bar on the install screen does not
proceed while installing software. Or, the access
lamp of the hard drive does not light for several
minutes.
Getting Started
Basic Operations
Wait until the installation is completed, because it is progressing properly. Installation may
take 30 minutes or more depending on the computer used.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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NWZ-F804/F805/F806
Top > Troubleshooting > Bluetooth >
You cannot register a Bluetooth device (cannot
complete pairing).
Getting Started
Basic Operations
Your Walkman and the Bluetooth device are far apart.
Register (pair) them within the range in which Bluetooth connections can be made.
[Details]
Connection
The profile of the Bluetooth device to register (pair) differs from that of your Walkman.
Preinstalled Applications
Registration (pairing) cannot be performed if the profiles are different.
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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A Bluetooth connection cannot be established.
Getting Started
The Bluetooth device to connect with is not turned on.
Basic Operations
Turn on the Bluetooth device, and make sure the Bluetooth function is activated.
Registering (pairing) the Bluetooth device failed or was not completed.
Connection
Preinstalled Applications
Your Walkman cannot connect with devices that are not registered (paired). Register
(pair) the Bluetooth device(s). [Details]
Your Walkman or the Bluetooth device to connect with is in sleep mode.
Exit from sleep mode.
Supplied Software
The remaining battery power is low or depleted.
Charge the battery by means such as connecting your Walkman to a running
computer. [Details]
Important Product
Information
The registration (pairing) information on your Walkman or the Bluetooth device to connect
with has been deleted as a result of initializing settings, formatting memory, etc.
Specifications
Register (pair) your Walkman and the Bluetooth device to connect with again. [Details]
Troubleshooting
The Bluetooth audio device profile does not support A2DP.
Make sure the Bluetooth audio device profile supports A2DP.
Contents list
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You cannot hear the sound even if a Bluetooth
connection has been made.
Getting Started
Basic Operations
The volume of the connected Bluetooth device is muted.
Unmute the connected Bluetooth device.
Connection
The volume is set to zero.
Preinstalled Applications
It may not be possible to adjust the volume of certain connected Bluetooth devices.
Turn up the volume on the Bluetooth device or your Walkman.
Playback of the file has not started.
Supplied Software
Start playing back the file on your Walkman.
Important Product
Information
The connected Bluetooth device is not turned on.
Specifications
Bluetooth connection was severed.
Turn on the connected Bluetooth device and make sure the Bluetooth function is
activated.
Establish a Bluetooth connection. [Details]
Troubleshooting
The profile of the connected Bluetooth audio devices does not support AVRCP.
Make operations on your Walkman.
Contents list
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Volume cannot be changed when a Bluetooth
connection is made.
Getting Started
Basic Operations
You cannot adjust the volume with certain Bluetooth devices.
Adjust the volume on your Walkman.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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The sound distorts or breaks when a Bluetooth
connection is made.
Getting Started
Basic Operations
A transceiver, wireless LAN device, or another Bluetooth device using the 2.4 GHz
frequency or a microwave oven or other device that is emitting electromagnetic waves is
in use near your Walkman or the connected Bluetooth device.
Connection
Use your Walkman or the connected Bluetooth device away from the above devices.
Preinstalled Applications
Supplied Software
Obstacles (metal, people, walls, etc.) are between your Walkman and the connected
Bluetooth device.
Avoid or remove any obstacles between your Walkman and the connected Bluetooth
device.
Important Product
Information
Specifications
Troubleshooting
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The sound tends to break when a Bluetooth
connection is made.
Getting Started
Basic Operations
A transceiver, wireless LAN device, or another Bluetooth device using the 2.4 GHz
frequency or a microwave oven or other device that is emitting electromagnetic waves is
in use near your Walkman or the connected Bluetooth device.
Connection
Use your Walkman or the connected Bluetooth device away from the above devices.
Preinstalled Applications
Supplied Software
Obstacles (metal, people, walls, etc.) are between your Walkman and the connected
Bluetooth device.
Avoid or remove any obstacles between your Walkman and the connected Bluetooth
device.
Important Product
Information
The bit rate setting is improper for the usage environment.
The connection may become unstable depending on the bit rate setting at which you
are sending to the connected Bluetooth device or the usage environment.
Specifications
Troubleshooting
Contents list
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Sound skips during music playback when a
Bluetooth connection is made.
Getting Started
Basic Operations
Sound may skip depending on the usage environment or settings.
Place your Walkman and the Bluetooth device closer together. That may reduce
skipping.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
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Noise is generated when a Bluetooth connection
is made.
Getting Started
Basic Operations
The Bluetooth connection may be broken.
End the Bluetooth connection and reestablish it.
Connection
You may hear noise in certain usage environments.
Preinstalled Applications
Supplied Software
Change the location, end the Bluetooth connection, and reestablish it.
You may hear noise from only one side of the headphones, depending on the connection
status.
End the Bluetooth connection and reestablish it.
Important Product
Information
Specifications
Troubleshooting
Contents list
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Video sound is delayed when a Bluetooth
connection is made.
Getting Started
Basic Operations
The sound may slightly lag behind the video with certain Bluetooth devices.
Connection
Preinstalled Applications
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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The screen to enter the passkey appears when a
Bluetooth connection is made.
Getting Started
Basic Operations
A passkey may need to be entered when establishing a connection with certain Bluetooth
devices.
Connection
Preinstalled Applications
Enter the same passkey on your Walkman and the Bluetooth device. [Details] See the
manual for your Bluetooth device for instructions on how to enter the passkey on the
Bluetooth device.
Supplied Software
Important Product
Information
Specifications
Troubleshooting
Contents list
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