WALKMAN Help guide
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Getting Started
NWZ-W273
Transferring Content
Help guide
Music
Use this manual if you encounter any problems, or have any questions about your “WALKMAN.”
Settings
Troubleshooting
Important Information
Specifications
Contents list
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4-454-919-12(1)
Copyright 2013 Sony Corporation
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WALKMAN Help guide
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Top page > Getting Started
Getting Started
Getting Started
Transferring Content
Customer Registration Web Site
Music
Customer registration Web site
Settings
Before first use
Troubleshooting
How to use this Help guide
Important Information
Water resistant specifications
Operation Flow of “WALKMAN”
Specifications
Operation flow to transfer music
Contents list
Power/Charging
Turning your “WALKMAN” on and off
Charging the battery
Extending the battery life
Parts and Controls
Parts and controls
About the status of the OPR lamp
How to install the earbuds
How to place your “WALKMAN” on your ears
About the Software
About the software
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Top page > Transferring Content
Getting Started
Transferring Content
Transferring Content
Media Go (Windows Only)
Music
Importing music from CDs using Media Go
Settings
Transferring music using Media Go
Troubleshooting
iTunes (Mac Only)
Important Information
Transferring music by drag-and-drop using iTunes
Drag-and-Drop
Specifications
Contents list
Transferring music using Windows Explorer/Finder on Mac
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Top page > Music
Getting Started
Music
Transferring Content
Playing Music
Music
Playing music
Settings
Skipping to the previous/next song
Troubleshooting
Skipping to the previous/next folder
Important Information
Shuffle playback
Playing songs in a playlist
Specifications
ZAPPIN playback
Contents list
Adjusting the volume
Deleting Songs
Deleting songs
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Top page > Settings
Getting Started
Settings
Transferring Content
Common Settings
Music
Limiting the volume (AVLS (Volume Limit))
Settings
Music Settings
Troubleshooting
Setting the play mode
Important Information
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Specifications
Contents list
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WALKMAN Help guide
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Top page > Troubleshooting
Getting Started
Troubleshooting
Transferring Content
Dealing with Troubles
Music
What can I do to solve a problem?
Settings
Customer support Web site
Troubleshooting
Possible Causes of Symptoms
Important Information
List of symptoms and possible causes
Specifications
Operation
Power
Contents list
Connection to a computer
ZAPPIN
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Top page > Important Information
Getting Started
Important Information
Transferring Content
Precautions
Music
Important product information
Settings
Warning
Troubleshooting
Caution
Important Information
Notice for users
Notes on safe listening
Specifications
Notes on the software
Contents list
Cleaning
Notes on cleaning
Updating the Firmware of your “WALKMAN”
Updating the firmware of your “WALKMAN”
Formatting your “WALKMAN”
Formatting your “WALKMAN”
Deleting the Supplied Software
Deleting the supplied software
License and Trademark Notice
License and trademark notice
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Top page > Specifications
Getting Started
Specifications
Transferring Content
Specifications
Music
Specifications
Settings
Contents
Troubleshooting
System requirements
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Important Information
Specifications
Contents list
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WALKMAN Help guide
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Top page > Contents list
Getting Started
Contents list
Transferring Content
Getting Started
Music
Customer Registration Web Site
Settings
Customer registration Web site
Troubleshooting
Before first use
Important Information
How to use this Help guide
Specifications
Water resistant specifications
Contents list
Operation Flow of “WALKMAN”
Operation flow to transfer music
Power/Charging
Turning your “WALKMAN” on and off
Charging the battery
Extending the battery life
Parts and Controls
Parts and controls
About the status of the OPR lamp
How to install the earbuds
How to place your “WALKMAN” on your ears
About the Software
About the software
Go to page top
Transferring Content
Media Go (Windows Only)
Importing music from CDs using Media Go
Transferring music using Media Go
iTunes (Mac Only)
Transferring music by drag-and-drop using iTunes
Drag-and-Drop
Transferring music using Windows Explorer/Finder on Mac
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Music
Playing Music
Playing music
Skipping to the previous/next song
Skipping to the previous/next folder
9
Shuffle playback
Playing songs in a playlist
ZAPPIN playback
Adjusting the volume
Deleting Songs
Deleting songs
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Settings
Common Settings
Limiting the volume (AVLS (Volume Limit))
Music Settings
Setting the play mode
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Troubleshooting
Dealing with Troubles
What can I do to solve a problem?
Customer support Web site
Possible Causes of Symptoms
List of symptoms and possible causes
Operation
Power
Connection to a computer
ZAPPIN
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Important Information
Precautions
Important product information
Warning
Caution
Notice for users
Notes on safe listening
Notes on the software
Cleaning
Notes on cleaning
Updating the Firmware of your “WALKMAN”
Updating the firmware of your “WALKMAN”
Formatting your “WALKMAN”
Formatting your “WALKMAN”
Deleting the Supplied Software
Deleting the supplied software
License and Trademark Notice
10
License and trademark notice
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Specifications
Specifications
Specifications
Contents
System requirements
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Top page > Getting Started > Customer Registration Web Site > Customer registration Web site
Getting Started
Customer registration Web site
Transferring Content
Music
Sony recommends that you register your Walkman so we can provide better customer support.
Visit one of the following Web sites if you wish to register your Walkman.
Settings
Troubleshooting
For customers in the USA:
http://www.sony.com/walkmanreg/
Important Information
For customers in Canada:
http://www.sonystyle.ca/registration
Specifications
Contents list
For customers in Europe:
http://walkman.sony-europe.com/usb-registration
For customers in Latin America:
http://www.sony-latin.com/registration
For customers in other countries/regions:
http://www.sony-asia.com/dmpwalkman/register/
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Top page > Getting Started > Customer Registration Web Site > Before first use
Getting Started
Before first use
Transferring Content
Music
Thank you for purchasing this Walkman.
Settings
Troubleshooting
Important Information
Specifications
Contents list
This Help guide explains how to transfer music to your Walkman and how to use its various
functions. Browse this Help guide for necessary information.
Before you start using your Walkman, be sure to read the section “Important Information” that
contains important information on the use of the Walkman. To read that section, click “Important
Information” in the side bar on the left of the browser window.
The printed manuals supplied with your Walkman, such as “Quick Start Guide,” also contain
important information for you.
For information about customer support web sites, see [Details].
About model names mentioned in this Help guide
Depending on the country/region in which you have purchased your Walkman, some models
may not be available.
About the operating system
For details about the operating system, see [Details].
About battery charging
The battery might not be charged at time of purchase. See [Details] for how to charge the
battery.
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Top page > Getting Started > Customer Registration Web Site > How to use this Help guide
Getting Started
How to use this Help guide
Transferring Content
Music
Selecting a topic to display
Settings
Searching this Help guide
Returning to a previous page
Troubleshooting
Printing out a page
Important Information
This Help guide explains how to use each function of your Walkman, how to change settings,
and how to troubleshoot problems.
Specifications
Contents list
Selecting a topic to display
Internet Explorer 7 is used for illustration purposes.
1. Click a title (
) in the side bar on the left side of the browser window.
The title’s topic list appears in the right pane.
2. Click a topic title (
) in the list.
Descriptions appear in the right pane.
14
Searching this Help guide
You can search by keyword in the context of a desired topic. Enter the keyword in the window(
), and click the search button (
).
Returning to a previous page
Use the back button of your web browser (
) or breadcrumb trail navigation (
page you have previously viewed.
Printing out a page
Click the print button (
) to print out a page you are viewing.
15
) to return to a
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Top page > Getting Started > Customer Registration Web Site > Water resistant specifications
Getting Started
Water resistant specifications
Transferring Content
Music
Scenarios (*1)
Settings
For swimming
If water inside the headphones causes the sound to be muffled
Troubleshooting
Cleaning after use
Important Information
Liquids that the water resistant performance specifications apply to
Specifications
Notes on charging the battery
Notes on using your Walkman
Contents list
Water resistant performance of this Walkman
Scenarios (*1)
You can continue using your Walkman even if it gets wet with rain or perspiration.
You can use your Walkman while swimming in a pool.(*2)
(*1) Do not use your Walkman in places where inability to hear surrounding sound would be dangerous.
(*2) When you use your Walkman in public or private swimming facilities, follow the rules of that facility.
For swimming
Choose the best fitting earbuds. There are different size earbuds supplied inside the box.
You may need to use different sizes on the left and right.
Choose earbuds that feel quite snug if you are using them for swimming.
Fit the WALKMAN firmly.
When fitted correctly, you should be able to notice while the Walkman is not playing music that
surrounding sounds will be significantly muted.
If water inside the headphones causes the sound to be muffled
Sound may become muffled if water gets inside the (A) part of the headphones.
If this happens, hold the headphones as shown and pat 5 to 10 times to remove the water.
17
If this does not remove the water, remove the earbuds and pat part (A) of the headphones 5 to
10 times on a dry cloth.
Cleaning after use
If perspiration, sand, or dirt gets on your Walkman, rinse it off with fresh water at room
temperature or gently running tap water immediately. When you wash the Walkman, wash it
by hand without using a brush, etc. However, do not expose the headphone sections to direct
strong streames of water when doing so. Do not wash the Walkman in a washing machine or
ultrasound bath, etc. Do not use detergent, chemicals, or wet wipes.
After washing your Walkman, wipe away the water on the Walkman using a soft cloth, and
then leave the Walkman in a well-ventilated shady place to dry. Do not dry the Walkman
using hot air from a hair dryer. Doing so may cause deformation and deterioration of the water
resistant performance.
Because the headphone sections (A) on the second figure are not water-tight, sound quality
of your Walkman may deteriorate if water gets inside the headphones. If water gets in the
headphones, follow the procedures below to remove water. Do not use the Walkman until it
dries completely.
Wipe the moisture off your Walkman using a dry cloth.
Pat the headphones dry with a soft dry cloth. Repeat patting about 20 times.
Put a dry cloth under the headphones, and leave your Walkman at room temperature for
about 2 or 3 hours.
Liquids that the water resistant performance specifications
apply to
Applicable fresh water, tap water, perspiration, pool water
Not
liquids other than those above (examples: soapy water, detergent water, water
applicable with bath agents, shampoo, hot spring water, seawater, etc.)
The water resistant performance of your Walkman is based on our
measurements under the conditions described above. Note that malfunctions
as a result of water immersion caused by misuse by the customer are not
covered by the warranty.
Notes on charging the battery
The USB cradle supplied with your Walkman is not water resistant.
Before charging the battery, make sure your Walkman is not wet.
If there is moisture on the Walkman, wipe it off completely, and leave the
Walkman at room temperature to dry it until no moisture remains on the
Walkman before you start charging.
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Never use the USB cradle (supplied) with wet hands or with your Walkman
wet. Doing so may cause an electric shock, smoke emission, or a fire, etc.
Notes on using your Walkman
Do not pour hot water directly on your Walkman and do not blow hot air from a hair dryer,
etc., directly on the Walkman. Never use the Walkman in high temperature locations such as
in saunas or near a stove.
The earbuds seal your ears. Therefore, be aware that there is a risk of damage to your ears
or eardrums if strong pressure is applied to the earbuds, or the earbuds are suddenly
removed from your ears. Due to this risk, do not do vigorous exercise, dive into a swimming
pool, etc., while wearing your Walkman.
Water resistant performance of this Walkman
The water resistant specifications (*1) of this Walkman are equivalent to IEC60529 “Degrees of
protection against ingress of water (IP Code)” IPX5/8 (*2), which specifies the degree of
protection provided against the entry of water.
If you use your Walkman in a swimming pool, do not exceed a depth of 2 m while wearing it.
Before use, be sure to read and understand the water resistant specifications completely.
(*1) The headphone sections are not water-tight.
(*2) IPX5 (Degrees of protection against jets of water): Your Walkman will maintain its operability even
when exposed to direct streams of water from any direction in a situation where approximately
12.5 l/min of water is supplied for more than 3 minutes from a distance of about 3 m using a nozzle
with an inner diameter of 6.3 mm. However, this does not apply with the headphone sections.
IPX8 (Degrees of protection against continual water submersion): Your Walkman will maintain its
operability even when submersed in water to a depth of 2 m for 30 minutes.
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Top page > Getting Started > Operation Flow of “WALKMAN” > Operation flow to transfer music
Getting Started
Operation flow to transfer music
Transferring Content
Music
Transferring music using Media Go (Windows only)
Settings
Transferring music by drag-and-drop using iTunes (Mac only)
Transferring music by drag-and-drop
Troubleshooting
Important Information
You can use your Walkman to enjoy music stored on your computer. Transfer music to the
Walkman in the following ways.
Specifications
Contents list
Transferring music using Media Go (Windows only)
You can use Media Go to import music from your CDs, etc., for transfer to your Walkman. If you
have already managed music with iTunes, etc., you can use Media Go to transfer music to the
Walkman by drag-and-drop.
For details on how to use Media Go, see the following topics.
Media Go [Details]
Importing music from CDs using Media Go [Details]
Transferring music using Media Go [Details]
Transferring music by drag-and-drop using iTunes (Mac only)
You can transfer music stored on your computer to your Walkman by drag-and-drop using
iTunes.
For information on how to use iTunes, see the following topics.
iTunes (Mac only) [Details]
Transferring music by drag-and-drop using iTunes [Details]
Transferring music by drag-and-drop
You can directly transfer music stored on your computer by drag-and-drop.
For information on how to transfer music by drag-and-drop, see [Details].
Hint
For detailed information on how to import music, refer to the Help of the individual software.
For details about supported file formats, see [Details].
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Top page > Getting Started > Power/Charging > Turning your “WALKMAN” on and off
Getting Started
Turning your “WALKMAN” on and off
Transferring Content
Music
Turning on your “WALKMAN”
Settings
Turning off your “WALKMAN”
Troubleshooting
Important Information
Specifications
Contents list
(Power) button
OPR lamp
Power lock switch
Turning on your “WALKMAN”
Press and hold the
(Power) button (
) for about 3 seconds. If you cannot press the
(Power) button, slide the Power lock switch.
Your Walkman turns on and a startup sound will be heard.
The OPR lamp (
) blinks once every 5 seconds while your Walkman is turned on.
Turning off your “WALKMAN”
Press and hold the
(Power) button (
) for about 3 seconds.
Your Walkman turns off and a shutdown sound will be heard.
The OPR lamp (
) turns off.
Slide the Power lock switch (
) to lock the
(Power) button.
Hint
When paused, if there is no operation for about 30 minutes, your Walkman automatically
turns off.
Note
If you do not slide the Power lock switch to lock after you turn off your Walkman, it may start
playing back due to an accidental operation.
You cannot operate your Walkman when it is connected to a computer.
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Top page > Getting Started > Power/Charging > Charging the battery
Getting Started
Charging the battery
Transferring Content
Music
Checking the battery charging status
Settings
Checking the remaining battery power
Notes on charging the battery
Troubleshooting
Important Information
The battery of your Walkman is recharged while the Walkman is connected to an operating
computer using the USB cradle (supplied).
Specifications
Contents list
Terminals
OPR lamp [Details]
Terminals
OPR lamp window
1. Dry the terminals of your Walkman (
) using a soft dry cloth.
2. Attach your Walkman to the USB cradle (supplied).
) and the USB cradle (supplied) (
Make sure that the terminals of your Walkman (
in contact with each other.
3. Connect the USB plug of the USB cradle (supplied) to an operating computer.
22
) are
Charging starts. Make sure that the OPR lamp window (
) on the USB cradle (supplied)
lights up in red.
Charging time is approx. 1.5 hours.
When your Walkman has been fully charged, disconnect it from the computer.
For a Mac computer, click the eject icon of [WALKMAN] on the sidebar of Finder to disconnect
your Walkman.
Checking the battery charging status
While the battery is charging, the OPR lamp indicates the charging status of your Walkman. You
) on the USB cradle
can see the status of the OPR lamp through the OPR lamp window (
(supplied).
Lights up in red: Being charged
Turns off: Charged fully or not being charged. Your Walkman may consume battery power in this
state. (*1)
(*1) If the computer enters a power saving mode such as the Sleep or Hibernation mode while your
Walkman is connected via the USB cradle (supplied), the battery of the Walkman will not be charged.
Instead, the Walkman continues to draw power from the battery, discharging it.
Hint
The procedure to cancel Sleep mode or Hibernation mode may vary depending on the
computer. Please contact the manufacturer of your computer for details.
Checking the remaining battery power
Remaining battery power is indicated by the OPR lamp. When the OPR lamp color changes to
red, recharge the battery.
(*1) Blinks at about 5-second intervals during playback and pause.
(*2) Blinks quickly with a long beep.
When the battery is depleted, the OPR lamp blinks red quickly and a long beep is heard. After
that, you cannot operate your Walkman. See [Details] on battery duration.
Hint
When you turn off your Walkman, the OPR lamp turns off slowly by indicating the charging
status.
Notes on charging the battery
The USB cradle (supplied) is not water resistant. Before charging the battery, make sure your
Walkman is not wet. [Details]
Charge the battery in an ambient temperature of between 5 ºC (41 ºF) to 35 ºC (95 ºF). If you
try to charge the battery in an ambient temperature outside this range, it will not properly
charge. In such a case, the OPR lamp blinks red.
The number of times the battery can be recharged before it is used up is approximately 500
times. This number may vary depending on the conditions under which you use your
Walkman.
The control buttons on your Walkman become inoperatable while connected to a computer.
To prevent battery deterioration, charge the battery at an interval of at least every six months
to a year.
If the computer enters a power saving mode such as the Sleep or Hibernation mode while
your Walkman is connected via the USB cradle (supplied), the battery of the Walkman will not
be charged. Instead, the Walkman continues to draw power from the battery, discharging it.
23
Do not leave your Walkman connected for extended periods of time to a laptop computer that
is not connected to AC power. Leaving the Walkman connected may discharge the
computer’s battery.
Disconnect your Walkman from the computer before you turn on, restart, wake up from the
sleep mode, or shut down the computer.
Heat may build up in your Walkman while charging. This is not a malfunction.
When you use your Walkman for the first time, or if you have not used the Walkman for a
long time, recharge it fully (until the OPR lamp turns off).
When you use your Walkman for the first time, or if you have not used the Walkman for a
long time, it may take a few minutes to be recognized by the computer, even if charging has
already started (the OPR lamp lights up in red). Check that the computer recognizes the
Walkman after you have connected it to the computer for about 5 minutes.
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Top page > Getting Started > Power/Charging > Extending the battery life
Getting Started
Extending the battery life
Transferring Content
Music
Turning off your “WALKMAN” manually
Settings
Adjusting data format and bit rate
Turning the volume down
Troubleshooting
Important Information
By managing the power supply properly, you can save battery power for longer usage time
between charges.
Specifications
Contents list
Turning off your “WALKMAN” manually
Even while paused, your Walkman consumes battery power. To prevent the battery power from
being depleted, turn off the Walkman manually.
Adjusting data format and bit rate
Playing time varies as battery life can be affected by the format and bit rate of songs that are
played.
For details on charging time and battery life, see [Details].
Turning the volume down
You can save battery power by turning down the volume on your Walkman.
Related Topics
Charging Time
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Top page > Getting Started > Parts and Controls > Parts and controls
Getting Started
Parts and controls
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Tactile dot
There is a tactile dot on the left part of your Walkman. Use it to distinguish left from right
when you operate it.
Neckband
Earbud [Details]
Headphone section
P.LIST (Playlist)/SHUF (Shuffle) button
Press to start shuffle playback. [Details]
Press and hold for longer than 1 second to play a playlist. [Details]
VOL + (*1)/– button [Details]
Press to adjust the volume.
(*1) There is a tactile dot. Use it to help with button operations.
Terminals
OPR (Operation) lamp [Details]
Power lock switch
When you slide the Power lock switch to lock, the
(Power) button is disabled.
(Power) button [Details]
Previous button [Details]
Press to skip to the previous song.
Press and hold for longer than 1 second to skip to the beginning of the previous folder.
Next button [Details]
Press to skip to the next song.
Press and hold for longer than 1 second to skip to the beginning of the next folder.
RESET button [Details]
Press the RESET button with a pen or a paper clip, etc., to reset your Walkman.
button (*1)
Press to start/pause playback. [Details]
Press and hold for longer than 1 second to start ZAPPIN playback. [Details]
26
(*1) There is a tactile dot. Use it to help with button operations.
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Top page > Getting Started > Parts and Controls > About the status of the OPR lamp
Getting Started
About the status of the OPR lamp
Transferring Content
Music
The OPR lamp indicates the following conditions in addition to charging status and remaining
battery power.
Settings
Troubleshooting
Important Information
Specifications
Contents list
OPR lamp
When you turn on your “WALKMAN”
Condition indicated
Status of OPR lamp
Sound
Starting up and initializing.
Lights up and then blinks Repeated startup sound
An error has occurred.
Lights up
Error sound
When you turn off your “WALKMAN”
Condition indicated
Status of OPR lamp
Current remaining battery power.
(*1)
or
or
Lights up and then turns off
slowly
Sound
Shutdown
sound
(*1) When you turn off your Walkman, the OPR lamp turns off slowly by indicating the charging status.
During playback or pause
Condition indicated
Status of OPR lamp
Current remaining battery power.
28
or
Blinks at about 5-
Sound
—
or
second intervals
There is no file that can be played on
your Walkman.
Message “NO
DATA”
You are trying to play an unsupported
format or DRM file.
Blinks twice repetitively
Double short
beep
Message
“EXPIRED”
You are trying to play an expired file.
Blinks three times
repetitively
The battery power is nearly depleted.
Long double
beep
While connected to a computer
Status of OPR
lamp
Condition indicated
Sound
Battery is being charged.
Lights up
—
Battery has been fully charged.
Turns off
—
Accessing to your Walkman via the USB cradle (supplied), such
as when data is being transferred.
Blinks
quickly
—
You are trying to charge the battery in an ambient temperature
out of the range of 5 ºC (41 ºF) to 35 ºC (95 ºF).
Blinks twice
—
repetitively
AVLS setting
Condition indicated
Status of OPR lamp
Sound
You have entered AVLS setting mode.
Lights up
AVLS is set to on.
Blinks twice repetitively —
AVLS is set to off.
Blinks twice repetitively —
—
Formatting setting
Condition indicated
Status of OPR lamp Sound
29
You have entered formatting setting mode.
Blinks
—
Waiting for setting whether formatting is executed or not.
Lights up
—
Waiting for execution of formatting.
Lights up
—
Formatting is being executed.
Blinks quickly
—
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Top page > Getting Started > Parts and Controls > How to install the earbuds
Getting Started
How to install the earbuds
Transferring Content
Music
To enjoy better sound quality, change the size of the earbuds or adjust the earbud position to fit
in your ears comfortably and snugly.
Settings
Troubleshooting
Note
Choose the size of earbud which fits comfortably into your left and right ears separately. If
you find that the earbuds fall out of your ears easily, try another size that fits into your ears
better.
Important Information
Specifications
Contents list
When you change the earbuds, turn them to install firmly on your Walkman and to prevent the
earbud from detaching and remaining in your ear.
Optional replacement earbuds can be ordered from your nearest Sony dealer.
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Top page > Getting Started > Parts and Controls > How to place your “WALKMAN” on your ears
Getting Started
How to place your “WALKMAN” on your ears
Transferring Content
Music
1. Check the left (
) and right (
) parts of your Walkman.
Settings
Important Information
Note
Choose the size of earbud which fits into your left/right ear each. If you find that the earbuds
easily come off, try another size that fits into your ears.
Specifications
2. Slide the Power lock switch to unlock the
Troubleshooting
Contents list
3. Press and hold the
(Power) button.
(Power) button for about 3 seconds to turn on your Walkman.
4. Hang the neckband over the back of your ears.
5. Place the headphone sections into your ears.
6. Adjust your Walkman so it feels comfortable.
To prevent your Walkman from accidently coming off your ears
Attach the supplied Adjustment band to the neckband part before placing your Walkman on your
ears.
Note
After wearing your Walkman with the adjustment band attached, adjust the position of the
32
adjustment band to a position where it feels comfortable.
Taking your Walkman off
Gently take your Walkman off your ears.
Note
If your Walkman does not feel comfortable, replace the earbuds. For details about how to
install the earbuds, see [Details].
Do not use strong force to deform or bend the neckband. If you bend the neckband at the
same part repeatedly, it may break. If it breaks, a wire-like metal may project from the
covering and you could injure yourself. If the neckband breaks, stop using your Walkman.
Hint
If your Walkman comes off your ears while you are swimming, stabilize the adjustment band
using the band of your swimming goggles.
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Top page > Getting Started > About the Software > About the software
Getting Started
About the software
Transferring Content
Music
Supplied software (Windows only)
Settings
Compatible software
Troubleshooting
You can use the software shown below to manage music on your computer or transfer music to
your Walkman.
Important Information
Specifications
Contents list
Supplied software (Windows only)
Media Go
Media Go is software that allows you to copy (import) music from your CDs to your computer
and to manage the stored content on your computer.
You can transfer content stored on your computer to your Walkman using Media Go. If you have
already managed music with iTunes, etc., you can use Media Go to transfer content to the
Walkman. You can also use the Windows Explorer to drag-and-drop content to Media Go.
Walkman Guide
The Help guide (this manual) and a useful list of links are available to you.
Compatible software
iTunes (Mac only)
You can directly transfer music by drag-and-drop using iTunes on your computer.
Windows Media Player (Windows only)
Windows Media Player can import audio data from CDs and transfer data to your Walkman.
Transferable files: Music (MP3, WMA)
For details on operation, refer to the Help of the software, or visit the following web site.
http://support.microsoft.com/
Related Topics
Importing music from CDs using Media Go
Transferring music using Media Go
Transferring music by drag-and-drop using iTunes
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Top page > Transferring Content > Media Go (Windows Only) > Importing music from CDs using
Media Go
Getting Started
Transferring Content
Importing music from CDs using Media Go
Music
Settings
You can use Media Go to copy (rip) music from your CDs. Follow these instructions to rip songs
from a CD to your computer.
Troubleshooting
Important Information
Specifications
Contents list
Hint
For details about how to use Media Go, refer to the help guide of Media Go.
1. Start up Media Go, and then insert an audio CD.
Media Go detects the CD and displays a window for CD information. When Media Go
obtains the CD information (CD title, song name, artist name, etc.), it is displayed in the
window.
2. Click
.
Wait until all songs have been imported.
Hint
Recommended file formats for ripping CDs are AAC (.mp4) and MP3 (.mp3). You can
transfer music more effectively to your Walkman using those formats.
Media Go obtains the CD information from a database on the Internet. However, depending
on the CD, information may not be available in the database. If a CD’s information is
missing, you can add it after importing. For information about adding and editing CD
information, refer to the help guide of Media Go.
Note
Imported songs are for private use only. Use of the songs beyond this limitation requires
permission of the copyright holders.
Related Topics
About the software
Transferring music using Media Go
Transferring music by drag-and-drop using iTunes
Transferring music using Windows Explorer/Finder on Mac
Playing music
35
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Top page > Transferring Content > Media Go (Windows Only) > Transferring music using Media
Go
Getting Started
Transferring Content
Transferring music using Media Go
Music
Settings
You can use Media Go to transfer music from your computer to your Walkman.
Troubleshooting
Note
Media Go does not support content that uses digital rights management technology (“WMDRM”) for Windows Media.
Content with copyright protection cannot be transferred.
Important Information
Specifications
Contents list
Transferring music managed with Media Go
1. Connect your Walkman and your computer using the USB cradle (supplied), and then start
Media Go.
2. Select the desired content (
), and drag-and-drop it to your Walkman (
).
Media Go recognizes the type of data by filename extension, and sends it to the appropriate
folder of your Walkman.
Transferring music managed with iTunes
37
1. Connect your Walkman and your computer using the USB cradle (supplied), and then start
up Media Go.
2. Start up iTunes.
3. Select the desired music from iTunes (
), and drag-and-drop it to your Walkman (
).
Media Go recognizes the type of data by filename extension, and sends it to the appropriate
folder of the Walkman.
Note
Do not disconnect the USB cradle (supplied) while the OPR lamp is blinking. Otherwise, the
data being transferred or the data stored in your Walkman may be damaged.
The control buttons on your Walkman become inoperatable while connected to a computer.
Related Topics
About the software
Importing music from CDs using Media Go
Transferring music by drag-and-drop using iTunes
Transferring music using Windows Explorer/Finder on Mac
Playing music
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Top page > Transferring Content > iTunes (Mac Only) > Transferring music by drag-and-drop
using iTunes
Getting Started
Transferring Content
Transferring music by drag-and-drop using iTunes
Music
Settings
You can directly transfer music by drag-and-drop using iTunes on your computer.
Troubleshooting
Note
Music with copyright protection cannot be transferred.
Do not disconnect the USB cradle (supplied) while the OPR lamp is blinking. Otherwise, the
data being transferred or the data stored in your Walkman may be damaged.
The control buttons on your Walkman become inoperatable while connected to a computer.
Important Information
Specifications
Contents list
1. Connect your Walkman and your computer using the USB cradle (supplied).
2. Start up iTunes.
3. Select [WALKMAN] in the sidebar of Finder, then open the [Music] folder.
4. Drag-and-drop the songs you want to transfer from iTunes to the [Music] folder of your
Walkman.
Related Topics
About the software
Transferring music using Windows Explorer/Finder on Mac
Playing music
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Top page > Transferring Content > Drag-and-Drop > Transferring music using Windows
Explorer/Finder on Mac
Getting Started
Transferring Content
Transferring music using Windows Explorer/Finder on Mac
Music
Settings
You can directly transfer music by drag-and-drop using Windows Explorer or Finder on Mac.
Troubleshooting
1. Connect your Walkman and your computer using the USB cradle (supplied).
Important Information
Specifications
Contents list
2. Open the [Music] folder by following one of the procedures below, depending on the type of
computer you use.
Windows 7 or earlier:
Select [start] – [Computer] or [My Computer] – [WALKMAN] – [Storage Media] - [Music].
Windows 8:
Select [Desktop] from [Start screen] to open [File Explorer]. In the [Computer] list, select
[WALKMAN] – [Storage Media] - [Music].
Mac:
Select [WALKMAN] in the sidebar of Finder, then open [Music].
Data hierarchy may differ depending on your computer environment.
3. Drag-and-drop songs or folders into the Music folder or one of their subfolders.
About the data hierarchy
Drag-and-drop songs or folders into the correct folder as shown in the following illustrations.Your
Walkman can play back songs on the 1st to 8th level of each folder.
Note
Do not disconnect the USB cradle (supplied) while the OPR lamp is blinking. Otherwise, the
data being transferred or the data stored in your Walkman may be damaged.
The control buttons on your Walkman become inoperatable while connected to a computer.
Do not change folder name or delete the Music folder.
Some songs may not be played back on your Walkman due to copyright protection.
Related Topics
Transferring music using Media Go
40
Transferring music by drag-and-drop using iTunes
Playing music
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Top page > Music > Playing Music > Playing music
Getting Started
Playing music
Transferring Content
Music
About volume operation (Only for countries/areas complying with European Directives)
Settings
Troubleshooting
Important Information
Specifications
Contents list
1. Turn on your Walkman. [Details]
2. Press the
button.
To pause music, press the
button again.
3. To stop playback completely, turn off your Walkman manually.
(Power) button.
Slide the Power lock switch to lock the
Note
When paused, if there is no operation for 30 minutes, your Walkman automatically turns off .
When paused, your Walkman consumes battery power.
Hint
Press and hold the
button for longer than 1 second while playing back music, and
ZAPPIN playback starts. [Details]
Songs stored on the player are played back in the order of the file or folder names (in
numerical or alphabetical order). Also, in the overall hierarchy of all files and folders, songs
belonging to each folder are played back in their hierarchical order.
If you rename the files or folders on your Walkman, the playback order of the songs can be
changed.
However, the renamed files or folders on your Walkman are recognized as being different
from those with the original name, so the files or folders of the original name are transferred
to the Walkman again.
When playback of the last song is finished, your Walkman automatically restarts playback
from the first song and continues in sequential order.
About volume operation (Only for countries/areas complying with
European Directives)
An alarm (beep) and warning “Check the volume level” are meant to protect your ears when you
raise the volume setting beyond a specific level (*1) for the first time. You can cancel the alarm
and warning by pressing any button.
Note
You can turn up the volume beyond the specific level (*1) after canceling the alarm and
warning.
After the initial warning, the alarm and warning repeat for every 20 cumulative hours that
the volume is set beyond the specific level (*1); when this happens, the volume is changed
42
to level [7] automatically.
If the volume is set beyond the specific level (*1) and you turn off the Walkman, the volume
returns to the specific level (*1) automatically.
(*1) Specific level = [18]
Related Topics
Importing music from CDs using Media Go
Transferring music using Media Go
Transferring music by drag-and-drop using iTunes
Transferring music using Windows Explorer/Finder on Mac
Skipping to the previous/next song
Skipping to the previous/next folder
Playing songs in a playlist
Shuffle playback
ZAPPIN playback
Adjusting the volume
Deleting songs
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Top page > Music > Playing Music > Skipping to the previous/next song
Getting Started
Skipping to the previous/next song
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Previous
Next
1. Press the button to skip to the previous/next song.
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Top page > Music > Playing Music > Skipping to the previous/next folder
Getting Started
Skipping to the previous/next folder
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Previous
Next
1. Press and hold the button for longer than 1 second to skip to the beginning of the
previous/next folder.
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Top page > Music > Playing Music > Shuffle playback
Getting Started
Shuffle playback
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
1. Press the P.LIST (Playlist)/SHUF (Shuffle) button to play songs in random order.
To return to normal playback, press the P.LIST (Playlist)/SHUF (Shuffle) button again.
Note
During shuffle playback, you cannot skip to the previous or next folder.
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Top page > Music > Playing Music > Playing songs in a playlist
Getting Started
Playing songs in a playlist
Transferring Content
Music
Playlists are created using Media Go. For information on how to create a playlist, refer to the
Help of Media Go.
Settings
Troubleshooting
Important Information
Specifications
Contents list
1. Press and hold the P.LIST (Playlist)/SHUF (Shuffle) button for longer than 1 second to play
songs in a playlist.
Press and hold the
/
button for longer than 1 second to skip to the beginning of the
previous/next playlist.
To return to playback of all the songs transferred to your Walkman, press and hold the
P.LIST (Playlist)/SHUF (Shuffle) button for longer than 1 second during playback of songs in
a playlist.
Note
When you play songs in a playlist, only the songs registered in that playlist are played back
repeatedly.
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Top page > Music > Playing Music > ZAPPIN playback
Getting Started
ZAPPIN playback
Transferring Content
Music
What is ZAPPIN Playback?
Settings
Starting ZAPPIN playback
Troubleshooting
Skipping to the previous/next song, shuffle playback, or playlist playback during ZAPPIN
playback
Important Information
Changing the playback time of song clips in ZAPPIN playback
Returning to normal playback
Specifications
Pausing playback during ZAPPIN playback
Contents list
What is ZAPPIN Playback?
ZAPPIN enables sequential playback of song clips for a preset duration.
Normal playback
Press and hold the
button for longer than 1 second during normal playback.
ZAPPIN playback
The ZAPPIN playback can be set to either “Zappin short” for 4 seconds or “Zappin long” for 15
seconds.
button for longer than 1 second to change to “short” or “long.”
Press and hold the
ZAPPIN Short
ZAPPIN Long
48
Press the
button shortly during ZAPPIN playback.
Normal playback
Starting ZAPPIN playback
1. Press and hold the
button for longer than 1 second during normal playback.
The voice guidance “Zappin in” is heard and ZAPPIN playback starts.
(*1) Press and hold the
button for longer than 1 second.
Note
If the most recognizable part of a song cannot be found, the song is played back a point
about 45 seconds from the beginning. If the length of the song is less than 45 seconds, the
song is played back from a point somewhere before the end of the song.
To find the most recognizable part of a song, the song must first be analyzed using 12
TONE ANALYSIS. Transfer songs using Media Go which will analyze songs by 12 TONE
ANALYSIS.
Skipping to the previous/next song, shuffle playback, or playlist
playback during ZAPPIN playback
During ZAPPIN playback, you can skip to the previous/next song, play shuffle playback, or play a
playlist.
The operating procedure is same as that for normal playback.
Changing the playback time of song clips in ZAPPIN playback
The playback time for song clips can be set to either “Long” or “Short.”
ZAPPIN Short (4 seconds)
ZAPPIN Long (15 seconds)
49
1. Press and hold the
button for longer than 1 second during ZAPPIN playback.
The voice guidance “Zappin long” or “Zappin short” is heard and the playback time of song
clips changes.
(*1) Press and hold the
button for longer than 1 second.
Returning to normal playback
1. Press the
button.
The voice guidance “Zappin out” is heard and your Walkman returns to normal playback.
(*1) Press the
button shortly.
Your Walkman restarts normal playback from the beginning of the song being played when
button.
you pressed the
Pausing playback during ZAPPIN playback
1. Press the
button.
The voice guidance “Zappin out” is heard and your Walkman returns to normal playback.
2. Press the
button again.
Playback is paused.
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Top page > Music > Playing Music > Adjusting the volume
Getting Started
Adjusting the volume
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Adjust the volume with the VOL+/- button. The volume can be adjusted in 31 steps: from 0 to 30.
“10” is set by default.
If you turn off your Walkman with the volume set to “0,” the volume will be automatically set to “1”
when you start playback next time.
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Top page > Music > Deleting Songs > Deleting songs
Getting Started
Deleting songs
Transferring Content
Music
When you delete songs from your Walkman, use the software you used to transfer the songs or
use Windows Explorer or Finder on Mac.
For details about using the software, refer to the Help of the software.
Settings
Troubleshooting
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Important Information
Specifications
Contents list
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Top page > Settings > Common Settings > Limiting the volume (AVLS (Volume Limit))
Getting Started
Limiting the volume (AVLS (Volume Limit))
Transferring Content
Music
You can set AVLS (Automatic Volume Limiter System) to limit the maximum volume to prevent
auditory issues or distractions such as leaking noise at high volume, oppressive feeling in the
ear, and danger from blocking outside sounds.
AVLS is set to off by default.
Settings
Troubleshooting
Important Information
Note
The AVLS setting is available only while playback is paused.
Specifications
Contents list
1. Turn on your Walkman.
2. Press and hold the Next button (
) for about 5 seconds while pressing the VOL+ button (
) until the OPR lamp lights in orange.
The OPR lamp turns off when you release the Next button and the VOL+ button. The OPR
lamp blinks green twice and AVLS is set to on.
The volume is kept to a moderate level.
To return the AVLS setting to off, repeat steps 1 to 2. When AVLS is set to off, the OPR lamp
blinks red twice in step 2.
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Top page > Settings > Music Settings > Setting the play mode
Getting Started
Setting the play mode
Transferring Content
Music
Your Walkman offers a variety of playback modes as follows.
Settings
Troubleshooting
Mode
Description
Important Information
Normal
The songs in your Walkman are played back in the song list order. [Details]
Shuffle
The songs in your Walkman are played back in random order. [Details]
Playlist
The songs in your Walkman are played back in the playlist order. [Details]
ZAPPIN
Short
The songs in your Walkman are sequentially played back in clips of 4 seconds
each. [Details]
ZAPPIN
Long
The songs in your Walkman are sequentially played back in clips of 15 seconds
each. [Details]
Specifications
Contents list
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Top page > Troubleshooting > Dealing with Troubles > What can I do to solve a problem?
Getting Started
What can I do to solve a problem?
Transferring Content
Music
If your Walkman does not function as expected, try the following steps to resolve the issue.
Settings
1. Find the symptoms of the issue in this manual, and try any corrective actions listed.
Troubleshooting
2. Connect your Walkman to your computer to charge the battery.
You may be able to resolve some issues by charging the battery. [Details]
Important Information
3. Press the RESET button with a pen or a paper clip, etc.
When you reset your Walkman, please make sure of the following.
Your Walkman is not connected to your computer.
Your Walkman is not playing back music.
Specifications
Contents list
4. Check information on the issue in the Help of the individual software.
5. Look up information on the issue on one of the customer support web sites. [Details]
6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Hint
No data will be deleted by resetting your Walkman.
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Top page > Troubleshooting > Dealing with Troubles > Customer support Web site
Getting Started
Customer support Web site
Transferring Content
Music
If you have any questions or issues with this product, or would like information on compatible
items with this product, visit the following Web sites.
Settings
Troubleshooting
For customers in the USA:
http://www.sony.com/walkmansupport
Important Information
For customers in Canada:
http://esupport.sony.com/ca/
Specifications
Contents list
For customers in Europe:
http://support.sony-europe.com/DNA
For customers in Latin America:
http://www.sony-latin.com/index.crp
For customers in other countries/regions:
http://www.sony-asia.com/support
For customers who purchased the overseas models:
http://www.sony.co.jp/overseas/support/
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Top page > Troubleshooting > Possible Causes of Symptoms > List of symptoms and possible
causes
Getting Started
Transferring Content
List of symptoms and possible causes
Music
Settings
The following topics show possible causes of and remedies for symptoms. See the appropriate
topic according to your problem.
Troubleshooting
Operation
Power
Connection to a computer
ZAPPIN
Important Information
Specifications
Contents list
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Top page > Troubleshooting > Possible Causes of Symptoms > Operation
Getting Started
Operation
Transferring Content
Music
Sound became muffled while swimming.
Settings
Because the headphone sections are not water-tight, sound quality of your Walkman may
deteriorate if water gets inside the headphones. If this happens, remove the water and be
sure they are completely dry before you use the Walkman again. [Details]
Troubleshooting
Important Information
Be sure to choose the best fitting earbuds before you use your Walkman for swimming to
prevent water from getting inside the headphones. [Details]
Specifications
Contents list
There is no sound.
The volume level is set to zero.
Turn the volume up.
Your Walkman does not work. (It does not respond to any button
operations.)
The power is not on.
Press and hold the
(Power) button for about 3 seconds. [Details]
The remaining battery power is low or insufficient.
Charge the battery by connecting your Walkman to your computer. [Details]
Your Walkman is connected to your computer via USB connection.
Disconnect the USB connection, then operate your Walkman.
There is insufficient volume.
[AVLS (Volume Limit)] is set to on.
Set [AVLS (Volume Limit)] to off. [Details]
Operation of skip folder does not work.
Your Walkman performs shuffle playback.
Return to normal playback by pressing the P.LIST (Playlist)/SHUF (Shuffle) button.
[Details]
Playback is not in the order that you expected.
Your Walkman performs shuffle playback.
Return to normal playback by pressing the P.LIST (Playlist)/SHUF (Shuffle) button.
[Details]
During playback of a song, the next song is suddenly started.
Your Walkman performs ZAPPIN playback.
58
Return to normal playback by pressing the
button shortly. [Details]
The OPR lamp blinks red, an error-beep is heard, and no data is
played/your Walkman cannot be turned on. [Details]
The remaining battery power is low or insufficient.
Recharge the battery, see [Details].
You are trying to play an unsupported format or DRM file.
Transfer files in a playable format, see [Details]. If you don’t need the files that cannot be
played, delete them from your Walkman.
Formatting your Walkman failed to complete, or you formatted the Walkman on the computer.
Retry formatting your Walkman. [Details]
There is no song that can be played on your Walkman.
Transfer data to your Walkman.
There is not sufficient free space.
Delete any unnecessary data to increase free space.
For details on the maximum recordable number of files, see [Details].
The OPR lamp blinks red while playing back and the voice guidance
“EXPIRED” is heard. [Details]
The playback limitation period of the song has expired or the playback limitation count has
been reached based on subscription conditions, etc.
Visit the distributor’s web site from which you purchased the song, and update it.
If you don’t need the song, delete it from your Walkman.
The voice guidance “Check the volume level” is heard.
An alarm (beep) and warning “Check the volume level” are meant to protect your ears when
you raise the volume setting beyond a specific level (*1) for the first time.
You can cancel the alarm and warning by pressing any button.
You can turn up the volume beyond the specific level (*1) after canceling the alarm and
warning.
After the initial warning, the alarm and warning repeat for every 20 cumulative hours that the
volume is set beyond the specific level (*1); when this happens, the volume is changed to
level [7] automatically.
(*1) Specific level = [18]
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Top page > Troubleshooting > Possible Causes of Symptoms > Power
Getting Started
Power
Transferring Content
Music
Battery life is short.
Settings
The operating temperature is below 5 °C (41 ºF).
Battery life becomes shorter as a result of the battery characteristics. This is not a
malfunction.
Troubleshooting
Important Information
Battery charging time is not sufficient.
Charge the battery until the OPR lamp goes off. The OPR lamp lights up during charging.
Specifications
Contents list
The volume level is high.
If you turn up the volume, battery life will become shorter, because this increases the
consumption of battery power.
You have not used your Walkman for a prolonged period.
The efficiency of the battery will improve by repeatedly charging and discharging it.
When usable battery life becomes half the usual time, even after charging the battery fully,
the battery should be replaced.
Consult your nearest Sony dealer.
When your computer enters a power saving mode such as the Sleep or Hibernation mode
while your Walkman is connected via the USB cradle (supplied), the battery of the Walkman
will not be charged. Instead, the Walkman continues to draw power from the battery,
discharging it.
Disconnect the USB cradle (supplied) after fully charging.
For a Mac computer, click the eject icon of [WALKMAN] in the sidebar of Finder to
disconnect it.
Prevent your computer from entering Sleep or Hibernation mode.
The power of your Walkman is not turned off after use.
After use, make sure to turn off the power and slide the Power lock switch to lock the
(Power) button to prevent your Walkman from being turned on accidentally.
Your Walkman cannot charge the battery.
The USB cradle (supplied) is not connected to a USB connector on your computer properly.
Disconnect the USB cradle (supplied), and then reconnect it.
Use the USB cradle (supplied).
The battery is charged in an ambient temperature out of the range of 5 °C (41 ºF) to 35 °C (95
ºF).
Charge the battery in an ambient temperature of 5 °C (41 ºF) to 35 °C (95 ºF). [Details]
Your computer is not on.
Turn on the computer.
Your computer has entered Sleep or Hibernation mode.
Cancel the computer’s Sleep or Hibernation mode.
If the symptom that you encountered does not apply to those listed above, press the RESET
button of your Walkman [Details] and reconnect it to the computer by using the USB cradle
60
(supplied).
You have not used your Walkman for more than a year.
Depending on the conditions under which your Walkman is used, the battery may have
been deteriorated. Consult your nearest Sony dealer.
Your Walkman takes a long time to start.
It may take time to start if many files or folders are stored. While starting, your Walkman emits
a startup sound.
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Top page > Troubleshooting > Possible Causes of Symptoms > Connection to a computer
Getting Started
Connection to a computer
Transferring Content
Music
The computer does not recognize your Walkman.
Settings
Troubleshooting
Important Information
Specifications
Contents list
Your Walkman is not attached to the USB cradle (supplied) properly.
Attach your Walkman to the USB cradle (supplied) properly and firmly. Charging will start
(the OPR lamp lights up in red) even if the connection was not made properly, but there is
a possibility that the computer has not recognized the Walkman. In such a case, remove
the Walkman from the USB cradle (supplied) and then attach to the USB cradle (supplied)
again.
The remaining battery power is low or insufficient.
Recharge the battery. When you use your Walkman for the first time, or if you have not
used the Walkman for a long time, it may take a few minutes to be recognized by the
computer, even if charging has already started (the OPR lamp lights up in red). Check that
the computer recognizes the Walkman after you have connected it to the computer for
about 5 minutes.
Data cannot be transferred to your Walkman from your computer.
If you transfer files by drag-and-drop on a computer that does not have Windows Media
Player 11 or later installed, only a limited amount of files may be transferable by drag-anddrop.
Install Windows Media Player 11 or later from the Windows Media Player download site,
then transfer files by drag-and-drop again. Before installing Windows Media Player 11 or
later on your computer, make sure to check whether your software or service corresponds
to Windows Media Player 11 or later. For details on usage, or support on Windows Media
Player, visit the following web site:
http://support.microsoft.com/
Your Walkman is not attached to the USB cradle (supplied) properly.
Remove the USB cradle (supplied), and then reattach it.
There is not enough free space in the built-in flash memory.
Transfer any unnecessary data back to the computer to increase free space.
For details on the maximum recordable number of files, see [Details].
Songs with a limited playing period or play count may not be transferred due to restrictions
set by copyright holders. For details on the settings of individual audio file, contact the
distributor.
You may be attempting to transfer files that are not in a playable format.
Transfer files in a playable format, see [Details].
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Top page > Troubleshooting > Possible Causes of Symptoms > ZAPPIN
Getting Started
ZAPPIN
Transferring Content
Music
The most melodic and rhythmical part of a song is not played back in
ZAPPIN playback.
Settings
Troubleshooting
Important Information
Specifications
Contents list
The song was not analyzed by 12 TONE ANALYSIS.
Transfer songs using Media Go which will analyze songs by 12 TONE ANALYSIS
(Windows only).
12 TONE ANALYSIS does not work with a Mac computer. Instead, every song is played
back from the point where 45 seconds have passed from the beginning.
If the length of the song is under about 30 seconds, the information on the most melodic or
rhythmical section cannot be added.
Information on the most melodic or rhythmical section cannot be added to linear PCM (.wav)
files.
You cannot return to normal playback from ZAPPIN playback.
To return to normal playback, press the
button for less than about 1 second. [Details]
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Top page > Important Information > Precautions > Important product information
Getting Started
Important product information
Transferring Content
Music
“FOR UNITED STATES CUSTOMERS. NOT APPLICABLE IN CANADA, INCLUDING IN THE
PROVINCE OF QUEBEC.
POUR LES CONSOMMATEURS AUX ÉTATS-UNIS. NON APPLICABLE AU CANADA, Y
COMPRIS LA PROVINCE DE QUÉBEC.”
Settings
Troubleshooting
Important Information
The following FCC statement applies only to the version of this model manufactured for sale in
the USA. Other versions may not comply with FCC technical regulations.
Specifications
Contents list
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual
could void your authority to operate this equipment.
If you have any questions about this product:
Visit: www.sony.com/walkmansupport
Contact: Sony Customer Information Service Center at 1-(866)-456-7669
Write: Sony Customer Information Service Center 12451 Gateway Blvd., Fort Myers, FL 33913
Declaration of Conformity
Trade Name:
SONY
Model No.:
NWZ-W273
Responsible Party:
Sony Electronics Inc.
Address:.
16530 Via Esprillo, San Diego, CA 92127 U.S.A
Telephone Number:
858-942-2230
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
64
For users in France
At high volume, prolonged listening to the personal audio player can damage the
user’s hearing.
Notice for customers: the following information is only applicable
to equipment sold in countries applying EU directives
Manufacturer: Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan
For EU product compliance: Sony Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart,
Germany
Disposal of Old Electrical & Electronic Equipment (Applicable in
the European Union and other European countries with separate
collection systems)
This symbol on the product or on its packaging indicates that this product shall not be treated as
household waste. Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this product. The recycling
of materials will help to conserve natural resources. For more detailed information about
recycling of this product, please contact your local Civic Office, your household waste disposal
service or the shop where you purchased the product.
Applicable accessories: USB cradle
Disposal of waste batteries (applicable in the European Union
and other European countries with separate collection systems)
This symbol on the battery or on the packaging indicates that the battery provided with this
product shall not be treated as household waste.
On certain batteries this symbol might be used in combination with a chemical symbol. The
chemical symbols for mercury (Hg) or lead (Pb) are added if the battery contains more than
0.0005% mercury or 0.004% lead.
By ensuring these batteries are disposed of correctly, you will help prevent potentially negative
consequences for the environment and human health which could otherwise be caused by
inappropriate waste handling of the battery. The recycling of the materials will help to conserve
natural resources.
In case of products that for safety, performance or data integrity reasons require a permanent
connection with an incorporated battery, this battery should be replaced by qualified service staff
only.
To ensure that the battery will be treated properly, hand over the product at end-of-life to the
applicable collection point for the recycling of electrical and electronic equipment.
For all other batteries, please view the section on how to remove the battery from the product
safely. Hand the battery over to the applicable collection point for the recycling of waste
65
batteries.
For more detailed information about recycling of this product or battery, please contact your local
Civic Office, your household waste disposal service or the shop where you purchased the
product.
For users in Canada
Listening for a Lifetime
Selecting fine audio equipment such as the unit you’ve just purchased is only the start of your
musical enjoyment. Now it’s time to consider how you can maximize the fun and excitement your
equipment offers. This manufacturer, the Consumer Electronics Association (CEA)® and the
American Speech-Language-Hearing Association (ASHA) want you to get the most out of your
equipment by playing it at a safe level; a level that lets the sound come through clearly without
annoying blaring or distortion and, most importantly, without damaging your sensitive hearing.
Sound can be deceiving. Over time your hearing “comfort level” adapts to higher volumes of
sound. So what sounds “normal” can actually be loud and harmful to your hearing. Guard against
this by setting your equipment at a safe level BEFORE your hearing adapts.
TO ESTABLISH A SAFE LEVEL:
Set your volume control to the lowest level where you can hear the music comfortably and
clearly. Prolonged exposure to anything over 85 decibels can cause gradual hearing loss.
Once you have established a sound level where you can hear the audio comfortably, clearly
and without distortion, set the dial and leave it there.
See if your music player has a volume limiter that allows you to set a safe listening level by
establishing a maximum volume level on your player. This is a great solution for parents to
ensure their children listen at a safe level.
Limit listening time to give your hearing “quiet breaks.”
BE SURE TO OBSERVE THE FOLLOWING GUIDELINES WHEN WEARING YOUR
HEADPHONES OR EARBUDS:
Do not turn up the volume so high that you can’t hear sounds around you.
Do not use headphones or earbuds while operating a motorized vehicle; it may create a traffic
hazard and is illegal in many areas.
Used wisely, your new sound equipment will provide years of fun and enjoyment.
Since hearing damage from loud noise is often undetectable until it is too late, this manufacturer,
CEA and ASHA recommend that you avoid prolonged exposure to excessive noise. The
following list of sound levels is included for your information so that you can better protect your
hearing.
DECIBEL LEVEL EXAMPLES:
30 Whisper
40 Quiet room
50 Moderate rainfall
60 Normal conversation
70 Busy traffic, vacuum cleaner
80 Alarm clock
CONSTANT EXPOSURE TO THESE NOISES CAN BE DANGEROUS:
90 Lawn mower, motorcycle
100 Chain saw
110 Rock concert
120 Jet plane takeoff
66
130 Jackhammer
140 Firecrackers
This information courtesy of the American Speech-Language-Hearing Association (ASHA), the
national professional, scientific and credentialing association for more than 135,000 audiologists,
speech-language pathologists, and speech, language and hearing scientists.
For information on protection against noise-induced hearing loss, call the ASHA Action Center
(800-638-8255), Monday through Friday, 8:30 a.m. to 5 p.m. To find an audiologist in your area,
visit www.asha.org/findpro. Parents can find helpful information about how to protect their
children’s hearing and how to teach them about safe listening at www.listentoyourbuds.org, an
ASHA award-winning public education campaign sponsored in part by CEA.
A safety tip from the Consumer Electronics Association, 1919 South Eads Street, Arlington, VA
22202 and the American Speech-Language-Hearing Association, 2200 Research Boulevard,
Rockville, MD 20850.
Other supplied manuals, such as Quick Start Guide, also contain important information.
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Top page > Important Information > Precautions > Warning
Getting Started
Warning
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
The following instructions are important for using your Walkman. Be sure to follow the
instructions below.
Be sure not to short-circuit the terminals of your Walkman with metallic objects.
Do not put any foreign object in the Walkman. Doing so may cause fire or electric shock.
If fire or electric shock occurs, turn off your Walkman immediately, remove the Walkman from
the USB cradle (supplied) and consult your nearest Sony dealer or Sony Service Center.
Do not place your Walkman in fire.
Do not take apart or remodel your Walkman. Doing so can result in electric shock. Consult
your nearest Sony dealer or Sony Service Center for exchange of rechargeable batteries,
internal checks or repair.
Do not put any heavy object on top of your Walkman or apply a strong shock to the Walkman.
Doing so may cause a malfunction or damage.
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Top page > Important Information > Precautions > Caution
Getting Started
Caution
Transferring Content
Music
Notes on use
Settings
Notes on usage environment
Troubleshooting
Notes on use
Important Information
Specifications
Contents list
The following instructions are important for using your Walkman. Be sure to follow the
instructions below.
Do not touch the rechargeable battery with bare hands if it is leaking. Since battery liquid may
remain in your Walkman, consult your nearest Sony dealer if the battery has leaked. If the
liquid gets into your eyes, do not rub your eyes as doing so may lead to blindness. Wash out
your eyes with clean water, and consult a doctor.
Also, if the liquid gets on to your body or clothes, wash it off immediately. If you do not, it may
cause burns or injury. If you are burned or injured by the liquid from the battery, consult a
doctor.
If your Walkman causes interference to radio or television reception, turn your Walkman off
and move it away from the radio or television.
In particularly dry air conditions, mild tingling may be felt on your ears. This is a result of
static electricity accumulated in the body, and it is not a malfunction of your Walkman.
The effect can be minimized by wearing clothes made from natural materials.
Refrain from using your Walkman according to the in-flight announcements during take off or
landing in an aircraft.
If you see lightning or hear thunder, take off your Walkman immediately.
If you experience an allergic reaction to your Walkman, stop using it at once and contact a
doctor.
Notes on usage environment
Never use your Walkman in a place subject to extremes of light, temperature, moisture or
vibration. Also, never leave your Walkman exposed to high temperature such as in a car
parked in the sun or under direct sunlight. Your Walkman may become discolored, distorted
or damaged.
Do not leave your Walkman in a place subject to excessive dust.
Do not leave your Walkman on an unstable surface or in an inclined position.
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Top page > Important Information > Precautions > Notice for users
Getting Started
Notice for users
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Recorded songs are limited to private use only. Use of the songs beyond this limit requires
permission of the copyright holders.
Sony is not responsible for incomplete recording/downloading or damage to data due to
problems with your Walkman or computer.
Heat may build up in your Walkman while charging if it is used for an extended period of time.
Note that condensation may form temporarily in cases such as when your Walkman is moved
quickly from a low-temperature environment to a high-temperature environment or used in a
room where a heater has been just turned on. Condensation is a phenomenon where
moisture in the air adheres to surfaces such as metal panels, etc. and then changes to liquid.
If condensation forms in your Walkman, leave it turned off until the condensation disappears.
If you use the Walkman with condensation present, a malfunction may result.
Do not rename the Music folder.
About sample data (*1)
Your Walkman is pre-installed with sample data.
If you delete the sample data, you cannot restore it, and we will not supply any replacement data.
(*1) In some countries/regions some sample data may not be installed.
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Top page > Important Information > Precautions > Notes on safe listening
Getting Started
Notes on safe listening
Transferring Content
Music
Road safety
Settings
Important Information
Do not use your Walkman while operating a motorized vehicle. Doing so may create a traffic
hazard and is illegal in many areas.
Avoid using your Walkman during sporting competition to avoid injury.
Avoid listening to your Walkman in situations where hearing must not be impaired.
Specifications
Preventing hearing damage
Troubleshooting
Contents list
Avoid using your Walkman at a high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue
use.
Do not turn the volume up high all at once, especially when using your Walkman. Turn up the
volume gradually to avoid excessive levels hurting your ears.
Consideration for others
Keep the volume at a moderate level. This will allow you to hear outside sounds and to be
considerate to people around you.
About the in-ear headphones
The earbuds seal your ears. Therefore, be aware that there is a risk of damage to your ears or
eardrums if strong pressure is applied to the earbuds, or the earbuds are suddenly removed from
your ears. After use, be sure to take the earbuds off your ears gently.
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Top page > Important Information > Precautions > Notes on the software
Getting Started
Notes on the software
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Copyright laws prohibit reproducing the software or the manual accompanying it in whole or in
part or renting the software without the permission of the copyright holder.
In no event will Sony be liable for any financial damage or loss of profits, including claims
made by third parties, arising out of the use of the software supplied with your Walkman.
The software provided with your Walkman cannot be used with equipment other than that for
which it is designated.
Please note that, due to continued efforts to improve quality, the software specifications may
be changed without notice.
Operation of your Walkman with software other than that provided is not covered by the
warranty.
The ability to display the languages on supplied software will depend on the installed OS on
your computer. For better results, please ensure that the installed OS is compatible with the
desired language you want to display.
We do not guarantee all the languages will be able to be displayed properly on the supplied
software.
User-created characters and some special characters may not be displayed.
The explanations in this manual assume that you are familiar with the basic operations of
Windows or Mac OS.
For details on the use of your computer and operating system, please refer to their respective
manuals.
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Top page > Important Information > Cleaning > Notes on cleaning
Getting Started
Notes on cleaning
Transferring Content
Music
Clean your Walkman with a soft cloth, such as a cleaning cloth for eyeglasses.
Should your Walkman become excessively dirty, clean it with a soft cloth slightly moistened
with water or mild detergent solution.
Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or
benzene, as doing so may damage the surface of your Walkman.
Settings
Troubleshooting
Important Information
Specifications
Cleaning the earbuds
Contents list
Remove the earbuds from your Walkman, and wash them by hand with a mild detergent solution.
After washing the earbuds, wipe them well.
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Top page > Important Information > Updating the Firmware of your “WALKMAN” > Updating the
firmware of your “WALKMAN”
Getting Started
Transferring Content
Updating the firmware of your “WALKMAN”
Music
Settings
Updating the firmware using a Windows computer
Troubleshooting
Important Information
You can update the firmware of your Walkman. Installing the latest firmware allows you to add
new features to the Walkman. For details on the latest firmware and how to install it, visit the
customer support web sites. [Details]
Specifications
1. Download the update program to your computer from the web site.
Contents list
2. Connect your Walkman to your computer, and then start the update program.
3. Follow the on-screen instructions to update the firmware of your Walkman.
Firmware update is completed.
Updating the firmware using a Mac computer
Consult your nearest service center. Refer to the “Customer support Web site.”
Displaying the information of your “WALKMAN”
Before updating the firmware, check the information of your Walkman such as the model name,
etc. To check the information, connect the Walkman to your computer by using the USB cradle
(supplied). On your computer, check “information.txt” in the [WALKMAN] folder.
The “information.txt” contains the following information.
01: Model name
02: Memory capacity
03: Firmware version
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Top page > Important Information > Formatting your “WALKMAN” > Formatting your
“WALKMAN”
Getting Started
Transferring Content
Formatting your “WALKMAN”
Music
Settings
You can format the built-in flash memory of your Walkman.
Troubleshooting
Important Information
Specifications
Contents list
Note
If the memory is formatted, all data (songs, etc., including sample data installed at the
factory, supplied software installer and the Help guide) will be erased. Be sure to verify the
data stored in memory prior to formatting and export any important data to the hard disk of
your computer.
Be sure not to initialize (format) the built-in flash memory of your Walkman using a
computer. If you have formatted with a computer, format again using the Walkman.
Formatting is available only while playback is paused.
If the OPR lamp lights up in red due to low remaining battery power, charge the battery
before formatting your Walkman.
The Media Go software included with your Walkman will also be deleted if the memory is
formatted. If you need to reinstall it, download Media Go from the customer support web
sites. [Details]
The settings of shuffle playback, playlist playback, ZAPPIN playback, AVLS (Volume Limit)
and volume setting also return to their defaults if the memory is formatted.
1. Turn on your Walkman.
2. Press and hold the
quickly.
Release the
3. Press the
button for about 15 seconds until the OPR lamp blinks orange
button. The OPR lamp lights up in red.
or
button within 30 seconds after the OPR lamp lights up in red.
The OPR lamp lights up in green and red alternately each time you press the
or
button.
4. Press the
button while the OPR lamp lights up in green.
The OPR lamp blinks green quickly and formatting is executed. When the OPR lamp turns
off, formatting is completed.
If you press the
button while the OPR lamp lights up in red, or if 30 seconds have
passed, formatting will be canceled.
Note
When formatting is finished, your Walkman will turn off automatically. When you turn on your
Walkman again, the Walkman will reconstruct its database. While that is being done, you
may not be able to transfer music or otherwise operate the Walkman.
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Top page > Important Information > Deleting the Supplied Software > Deleting the supplied
software
Getting Started
Transferring Content
Deleting the supplied software
Music
Settings
You can delete the supplied software from built-in memory with the following procedure or by
formatting your Walkman. If necessary, copy the data to your computer as a backup before
deleting the supplied software.
If you use a Mac computer, copy the [FOR_MAC] folder to your computer as a backup if
necessary.
Troubleshooting
Important Information
1. Connect your Walkman to your computer using the USB cradle (supplied).
Specifications
Contents list
2. Follow one of the procedures below, depending on the type of computer you use.
Windows 7 or earlier:
Select [start] – [Computer] or [My Computer] – [WALKMAN] – [Storage Media].
Windows 8:
Select [Desktop] from [Start screen] to open [File Explorer]. In the [Computer] list, select
[WALKMAN] – [Storage Media].
Mac:
Select [WALKMAN] in the sidebar of Finder.
3. Delete the [FOR_WINDOWS] and [FOR_MAC] folder.
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Top page > Important Information > License and Trademark Notice > License and trademark
notice
Getting Started
Transferring Content
License and trademark notice
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
“WALKMAN” and “WALKMAN” logo are registered trademarks of Sony Corporation.
12 TONE ANALYSIS and its logo are trademarks of Sony Corporation.
ZAPPIN and its logo are trademarks of Sony Corporation.
Microsoft, Windows, Windows Vista and Windows Media are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and
Thomson.
Apple, Mac and iTunes are trademarks of Apple Inc., registered in the U.S. and other
countries.
All other trademarks and registered trademarks are trademarks or registered trademarks of
their respective holders. In this manual, TM and ® marks are not specified.
This product contains technology subject to certain intellectual property rights of Microsoft. Use
or distribution of this technology outside of this product is prohibited without the appropriate
license(s) from Microsoft.
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Top page > Specifications > Specifications > Specifications
Getting Started
Specifications
Transferring Content
Music
Interface
Settings
Troubleshooting
USB:
Hi-Speed USB (USB 2.0 compliant)
Important Information
Output (headphones)
Specifications
Frequency response
20 to 20,000 Hz (when playing data file, single signal measurement)
Contents list
Power source
Built-in rechargeable lithium-ion battery
USB power (from a computer via a USB Cradle of the player)
Charging Time
USB-based charging
Approx. 1.5 hours
Quick charge
Approx. 3 minutes charge enables up to approx. 60 minutes playback.
Operating temperature
5 °C to 35 °C (41 ºF to 95 ºF)
Mass
Approx. 29 g (1.1 oz)
Water resistance
IPX5/IPX8 (IEC60529) or equivalent
File Format
Audio Formats (Codec)
MP3
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 to 320 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 32, 44.1, 48 kHz
WMA (*1)
Media File format: ASF file format
File extension: .wma
Bit rate: 32 to 192 kbps (Supports variable bit rate (VBR))
Sampling frequency (*2): 44.1 kHz
Media File format: Wave-Riff file format
File extension: .wav
Linear PCM
Bit rate: 1,411 kbps
Sampling frequency (*2): 44.1 kHz
AAC (*3)
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 16 to 320 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*2): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
78
(*1) Copyright protected WMA files cannot be played back.
(*2) Sampling frequency may not correspond to all encoders.
(*3) Copyright protected AAC-LC files cannot be played back.
(*4) Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling
frequency.
Maximum recordable number of songs and time (Approx.)
The approximate times are based on the case in which you transfer or record only 4 minute
songs (not including videos and photos) in the MP3 format. Other playable audio file format song
numbers and times may differ from MP3 format.)
NWZ-W273 (4 GB)
Bit rate
Number Time [H:M]
128 kbps 990
66:00
Battery Life (continuous playback)
The time below may differ depending on ambient temperature or the status of use.
MP3 128 kbps:
Approx. 8 hours
Linear PCM 1,411 kbps:
Approx. 7 hours
Note
Even if the player is turned off for an extended period, a small amount of battery power is
still consumed.
Design and specifications are subject to change without notice.
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Top page > Specifications > Specifications > Contents
Getting Started
Contents
Transferring Content
Music
“WALKMAN” (1)
Earbuds (1 set)
USB cradle (1)
Adjustment band (1)
Quick Start Guide
Notes on Water Resistant Specifications
Settings
Troubleshooting
Important Information
Specifications
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Top page > Specifications > Specifications > System requirements
Getting Started
System requirements
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Computer
Windows® XP Home Edition (*1) (Service Pack 3 or later)
Windows® XP Professional (*1) (Service Pack 3 or later)
Windows Vista® Home Basic (Service Pack 2 or later)
Windows Vista® Home Premium (Service Pack 2 or later)
Windows Vista® Business (Service Pack 2 or later)
Windows Vista® Ultimate (Service Pack 2 or later)
Windows® 7 Starter (Service Pack 1 or later)
Windows® 7 Home Basic (Service Pack 1 or later)
Windows® 7 Home Premium (Service Pack 1 or later)
Windows® 7 Professional (Service Pack 1 or later)
Windows® 7 Ultimate (Service Pack 1 or later)
Windows® 8
Windows® 8 Pro
Mac OS X v10.6 or later
Not supported by OSs other than above.
[Compatibility mode] for Windows XP (included with Windows Vista and Windows 7) is not
supported.
(*1) Excluding 64-bit OS versions.
CPU: 1 GHz processor (2.6 GHz recommended for video playback)
RAM: 1 GB or more (2 GB RAM required for Windows 8 64-bit)
Hard Disk Drive / Solid State Drive: 600 MB or more of available space
Internet Explorer 7 or later
Internet connection (for Gracenote® MusicID® service, podcast features, Store access, or
online help)
We do not guarantee operation for all computers even if they meet the above System
Requirements.
Not supported by the following environments:
Personally constructed computers or operating systems
An environment that is an upgrade of the original manufacturer-installed operating system
Multi-boot environment
Design and specifications are subject to change without notice.
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