Philips SoundSphere wireless speakers DS9830W

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User manual
DS9830W
Contents
1Important
2
Safety2
Notice3
2 Your Entertainment System
5
Introduction5
What's in the box
5
What else you need
5
Overview of the wireless
SoundSphere speakers
6
Overview of the remote control
7
8 Product information
25
25
9Troubleshooting©
26
Specifications
3Prepare
8
Connect8
Prepare the remote control
9
4 Connect to your home Wi-Fi
network for AirPlay
10
Method 1: Use Wi-Fi network login
sharing10
Method 2: Connect to a WPS router
11
Method 3: Connect to a non-WPS
Wi-Fi router
12
5Play
Stream audio from your iTunes music
library to DS9830W
Control play
Use advanced sound settings
Play from an external device
18
18
20
21
21
6 Charge your iPod/iPhone/iPad
through USB socket
22
7 Update firmware
23
Option 1: Update through Philips
SoundStudio (recommended)
Option 2: Update through a USB
mass storage device or PC/Mac
23
23
EN
1
1Important
Safety
Information for Europe:
To reduce the risk of fire or electric shock, do
not expose the product to rain or moisture and
do not place any objects filled with liquids, such
as vases, on the product.
n This product may include batteries. Please
refer to safety and disposal instructions
for batteries in this user manual.
o Where the mains plug or an appliance
coupler is used as the disconnect device,
the disconnect device shall remain readily
operable.
Warning
•• Never remove the casing of this apparatus.
•• Never lubricate any part of this apparatus.
•• Never place this apparatus on other electrical
equipment.
a Read these instructions.
•• Keep this apparatus away from direct sunlight, naked
b Keep these instructions.
•• Ensure that you always have easy access to the power
c Heed all warnings.
d Follow all instructions.
e Do not use this product near water.
f Clean only with dry cloth.
g Do not block any ventilation openings.
Install in accordance with the
manufacturer's instructions.
h Do not remove the casing of this product.
i Only use this product indoors. Do
not expose the product to dripping /
splashing water, rain or high humidity.
j Keep this product away from direct
sunlight, naked flames or heat.
k Do not install near any heat sources
such as radiators, heat registers, stoves,
or other electrical equipment (including
amplifiers).
l Do not place any other electrical
equipment on the product.
m Do not place any sources of danger
on the product (e.g. objects containing
liquids, burning candles).
2
EN
flames or heat.
cord, plug or adaptor to disconnect this apparatus from
the power.
Risk of overheating! Never install this apparatus
in a confined space. Always leave a space of
at least four inches around this apparatus for
ventilation. Ensure curtains or other objects
never cover the ventilation slots on this
apparatus.
Mains fuse
This information applies only to products with a
UK mains plug.
This product is fitted with an approved molded
plug. If you replace the fuse, use one with:
• the ratings shown on the plug,
• a BS 1362 approval, and
• the ASTA approval mark.
Contact your dealer if you are not sure about
what type of fuse to use.
Caution: To conform with the EMC directive
(2004/108/EC), do not detach the plug from
the power cord.
Notice
Hereby, WOOX Innovations declares that this
product is in compliance with the essential
requirements and other relevant provisions
of Directive 1999/5/EC. You can find the
Declaration of Conformity on www.philips.com/
support.
Any changes or modifications made to this
device that are not expressly approved by
WOOX Innovations may void the user’s
authority to operate the equipment.
Philips and the Philips’ Shield Emblem are
registered trademarks of Koninklijke Philips N.V.
and are used by WOOX Innovations Limited
under license from Koninklijke Philips N.V.”
Specifications are subject to change without
notice. WOOX reserves the right to change
products at any time without being obliged to
adjust earlier supplies accordingly. Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused.
This symbol means that the product contains
batteries covered by European Directive
2013/56/EU which cannot be disposed of with
normal household waste.
Inform yourself about the local separate
collection system for electrical and electronic
products and batteries. Follow local rules and
never dispose of the product and batteries
with normal household waste. Correct disposal
of old products and batteries helps prevent
negative consequences for the environment and
human health.
Removing the disposable batteries
To remove the disposable batteries, see battery
installation section. Information about the use of batteries:
Caution
•• Risk of leakage: Only use the specified type of batteries.
Do not mix new and used batteries. Do not mix
different brands of batteries. Observe correct polarity.
Remove batteries from products that are not in use for
a longer period of time. Store batteries in a dry place.
•• Risk of injury: Wear gloves when handling leaking
batteries. Keep batteries out of reach of children and
pets.
•• Risk of explosion: Do not short circuit batteries. Do
not expose batteries to excessive heat. Do not throw
batteries into the fire. Do not damage or disassemble
batteries. Do not recharge non-rechargeable batteries.
This symbol on a product means that the
product is covered by European Directive
2012/19/EU.
EN
3
Environmental information
All unnecessary packaging has been omitted.
We have tried to make the packaging easy to
separate into three materials: cardboard (box),
polystyrene foam (buffer) and polyethylene
(bags, protective foam sheet.)
Your system consists of materials which can
be recycled and reused if disassembled by
a specialized company. Please observe the
local regulations regarding the disposal of
packaging materials, exhausted batteries and old
equipment.
“Made for iPod,” “Made for iPhone,” and “Made
for iPad” mean that an electronic accessory
has been designed to connect specifically to
iPod, iPhone, or iPad, respectively, and has
been certified by the developer to meet
Apple performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPod, iPhone, or iPad may affect
wireless performance.
AirPlay, iPod, and iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries. iPad is a trademark of Apple Inc.
Class II equipment symbol:
CLASS II apparatus with double insulation, and
no protective earth provided.
4
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Note
•• The type plate is located on the bottom of the
apparatus.
2Your
Entertainment
System
Congratulations on your purchase, and
welcome to Philips! To fully benefit from the
support that Philips offers, register your product
at www.philips.com/welcome.
If you contact Philips, you will be asked for the
model and serial number of this apparatus. The
model number and serial number are on the
bottom of the apparatus. Write the numbers
here:
Model No. __________________________
Serial No. ___________________________
Introduction
Apple AirPlay technology enables you to play
your iTunes music library, hosted on a Mac, PC,
iPhone, iPod touch, or iPad on any AirPlayenabled device (for example, your DS9830W)
connected to the Wi-Fi network.
With an AirPlay-enabled device (for example,
your DS9830W), you can:
• stream audio from your iTunes music library
to any room in your house
• choose which AirPlay-enabled devices you
want to play music on (if you have more
than one such devices in your house)
• stream audio to multiple AirPlay-enabled
devices at the same time (from the iTunes
music library on your PC/Mac only)
Tip
•• Please visit www.philips.com/welcome for information
about more Philips AirPlay-enabled devices.
With DS9830W, you can also:
• play music from other audio devices
through the MP3-LINK socket.
• charge your iPod/iPhone/iPad through the
USB socket.
What's in the box
Check and identify the contents of your
package:
• Main unit (2 x wireless SoundSphere
speakers, with a built-in Wi-Fi module)
• 1 x speaker connection cable
• 1 x AC power cord (for the main unit)
• 1 x remote control (for the main unit)
• 1 x 3.5mm audio cable cable
• Printing materials
What else you need
To stream audio wirelessly by AirPlay, you need:
• A Wi-Fi certified router
• A host for your iTunes music library,
for example, an iPod touch/iPhone/iPad
installed with iOS 4.3.3 (or later) or a Wi-Fi
enabled PC/Mac installed with iTunes 10.2.2
(or later)
Your DS9830W should be connected to the
same local network as your iTunes host device
through the Wi-Fi router.
List of compatible iTunes host devices
for AirPlay
In terms of AirPlay, DS9830W is compatible
with:
• a Wi-Fi enabled PC/Mac installed with
iTunes 10.2.2 (or later); and
• the following iPod/iPhone/iPad models
installed with the latest iOS version:
Made for
• iPhone 5
• iPhone 4S
• iPhone 4
• iPhone 3GS
EN
5
•
•
•
•
•
•
•
•
iPad (4th generation)
iPad mini
iPad (3rd generation)
iPad 2
iPad
iPod touch (5th generation)
iPod touch (4th generation)
iPod touch (3rd generation)
• Connect an iOS device through an
Apple USB cable (not supplied) for
charging.
• Connect a USB mass storage device
for firmware upgrade.
b
• Turn the unit on/off.
• (Press and hold) reset the unit.
c MP3-LINK
• Connect an external audio player
through the supplied MP3 link cable.
Overview of the wireless
SoundSphere speakers
d ~ AC IN
• Connect the power cord.
e Speaker connectors (+/-)
• Connect the two speakers through the
supplied speaker cable.
a
g
f
b
c
e
d
g WI-FI STATUS LED indicator
• Show the current status of the unit.
h IR sensor
• Detect signals from the remote
control. Point the remote control
directly at the sensor.
h
a USB socket (not supporting music play)
• Connect an iOS device (upgraded to
iOS 5.0 or later) through an Apple
USB cable (not supplied) for Wi-Fi
Network Login Sharing (see 'Method
1: Use Wi-Fi network login sharing' on
page 10).
6
f WI-FI SETUP
• Connect the unit to a Wi-Fi network.
EN
Overview of the remote
control
a
b
g
c
f
e
d
a
b
• Turn the unit on/off.
• Select the AirPlay device audio source.
c +/• Adjust volume.
d
e
f
g
• Mute or restore volume.
/
• Skip to the previous/next track.
• Start or pause play.
• Select the MP3 link audio source.
EN
7
5
3Prepare
6
Always follow the instructions in this chapter in
sequence.
Connect
Screw the left black (-) connector to
secure the cable.
Repeat steps 2-5 to insert the other
speaker cable into the right connectors.
Connect power
Caution
•• Risk of product damage! Make sure that the power
Connect speaker cables
Note
•• Insert the stripped portion of each speaker wire into
supply voltage matches the voltage printed on the
bottom of the unit.
•• Risk of electric shock! When you unplug the AC cord,
always pull the plug from the socket. Never pull the
cord.
•• Before you connect the AC cord, make sure that you
have completed all the other connections.
the socket completely.
•• For optimal sound, use the supplied speakers only.
1
1
2
3
4
8
2
3
Unscrew the speaker connectors.
Insert fully the end of a speaker cable with
red mark into the left red (+) connector.
•
Connect the AC power cord to
• the ~ AC IN socket on the back of the
main speaker.
• the wall power socket.
Screw the left red (+) connector to secure
the cable.
Turn DS9830W on
Insert fully the end of a speaker cable
without red mark into the left black (-)
connector.
After proper power connection, the unit
switches on automatically.
• Wait for successful boot-up of the unit.
EN
»» The boot-up takes about 25 seconds.
»» During boot-up, the indicator on the
back of the main speaker blinks yellow.
»» After boot-up, for first-time setup, the
WI-FI STATUS indicator turns solid
yellow, and the unit is ready for Wi-Fi
setup. If a Wi-Fi connection has been
set up previously, the WI-FI STATUS
indicator blinks green slowly to search
for the set up Wi-Fi network.
•
•
Note
•• Before you press any function button on the remote
control, first select the correct source with the remote
control instead of the main unit.
•• If you are not going to use the remote control for a
long time, remove the battery.
•• Point the remote control directly at the IR sensor on
the front of the main speaker for better reception.
To switch the unit to standby mode, press
.
To switch the unit on from standby mode,
press again.
Prepare the remote control
Caution
•• Risk of explosion! Keep batteries away from heat,
sunshine or fire. Never discard batteries in fire.
For first-time use:
• Remove the protective tab to activate the
remote control battery.
To replace the remote control battery:
1
2
3
Open the battery compartment.
Insert one CR2032 battery with correct
polarity (+/-) as indicated.
Close the battery compartment.
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9
4 Connect to
your home WiFi network for
AirPlay
You have a Wi-Fi
enabled device with
an Internet browser,
such as an iPod touch/
iPhone/iPad or a Wi-Fi
enabled PC/Mac.
Choose method
3 (see 'Method 3:
Connect to a nonWPS Wi-Fi router'
on page 12).
Before connection of DS9830W to you home
Wi-Fi network, make sure that:
ayour Wi-Fi router is powered on and
working properly.
bDS9830W has been powered on and
booted up successfully (see 'Turn
DS9830W on' on page 8).
Once connected successfully, DS9830W will
remember your home Wi-Fi settings. Then
you can enjoy AirPlay whenever DS9830W is
powered on and connected to your home WiFi network automatically.
To connect DS9830W to your existing home
Wi-Fi network, you need to apply your home
Wi-Fi settings to DS9830W.
Choose your best setup method based on the
preconditions listed below.
Precondition
You have an iPod
touch/iPhone/iPad
upgraded to iOS 5.0
or later.
Your Wi-Fi router is
enabled with WPS
(Wi-Fi Protected
Setup) and supports
PBC (Push Button
Connection).
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EN
Setup method
Choose method
1 (recommended)
(see 'Method 1: Use
Wi-Fi network login
sharing' on page 10).
Choose method
2 (see 'Method 2:
Connect to a WPS
router' on page 11).
Method 1: Use Wi-Fi network
login sharing
1
2
Connect your iPod touch/iPhone/iPad to
your home Wi-Fi network.
Connect your iPod/iPhone/iPad to the
main speaker through an Apple USB cable
(not supplied).
3
Press WI-FI SETUP on the back of the
main speaker.
»» The following dialog box is displayed.
Method 2: Connect to a WPS
router
Note
•• Before you press any button on DS9830W, make sure
that DS9830W has been booted up successfully (see
'Turn DS9830W on' on page 8).
1
Press the WPS button on your home Wi-Fi
router.
WPS
4
2
Tap ALLOW (allow) to share your Wi-Fi
settings with DS9830W.
»» After a while, the WI-FI STATUS
indicator on the back of the main
speaker turns solid green, and the unit
beeps.
»» DS9830W is connected to your
existing home Wi-Fi network
successfully.
Shortly after step 1, press WI-FI SETUP on
the back of the main speaker.
»» The WI-FI STATUS indicator blinks
yellow, green and red alternately.
»» Within 2 minutes, the WI-FI STATUS
indicator turns solid green, and the unit
beeps.
»» DS9830W is connected to your home
Wi-Fi network successfully.
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11
The Wi-Fi enabled device can be an iPod touch/
iPhone/iPad or a Wi-Fi enabled PC/Mac.
Follow the sequence below for connection of
DS9830W to a non-WPS Wi-Fi router.
1
WIFI
SETUP
Tip
•• For some Wi-Fi routers, you may need to hold the
WPS button for Wi-Fi connection or enable the WPS
PBC function from the router configuration pages. See
the user manuals of the specific routers for details.
•• If the WI-FI STATUS indicator on DS9830W stays
yellow, it means that the Wi-Fi connection has failed.
Please wait for 2 minutes and try again. If the problem
remains, try to set up the Wi-Fi connection manually
(see 'Method 3: Connect to a non-WPS Wi-Fi router'
on page 12).
•• If the Wi-Fi connection fails again, restart DS9830W,
and then try again.
Method 3: Connect to a nonWPS Wi-Fi router
Note
•• You can also follow the procedures below to connect
DS9830W to a WPS router manually.
To connect DS9830W to a Wi-Fi router
manually, you need access to DS9830W's
built-in configuration web page for change of
its internal Wi-Fi settings. To do so, you need a
Wi-Fi enabled device with an Internet browser
for temporary Wi-Fi connection to DS9830W.
12
EN
2
3
4
5
6
Collect settings of your home Wi-Fi router
and write down on paper for use during
DS9830W Wi-Fi setup (see 'Collect
settings of your home Wi-Fi router' on
page 12).
Make sure that DS9830W is in Assisted
Wi-Fi Setup mode. If not, switch
DS9830W to Assisted Wi-Fi Setup mode
(see 'Switch DS9830W to Assisted Wi-Fi
Setup mode' on page 13).
»» A new Wi-Fi network created by
DS9830W will appear, with the
network name (SSID) of Philips_Install
XXXXXX.
Connect your Wi-Fi enabled device to the
newly created Wi-Fi network temporarily
(see 'Connect your Wi-Fi enabled device
to the newly created Wi-Fi network' on
page 13).
Open the built-in web page of DS9830W
with the Internet Browser of your Wi-Fi
enabled device (see 'Open the built-in web
page of DS9830W' on page 15).
Configure the internal Wi-Fi settings of
DS9830W based on the settings you
wrote on paper at step 1 (see 'Configure
the internal Wi-Fi settings of DS9830W'
on page 15).
Restore your Wi-Fi enabled device back
to your existing home Wi-Fi settings (see
'Restore your Wi-Fi enabled device back
to your existing home Wi-Fi setting' on
page 16).
Collect settings of your home Wi-Fi
router
Note
•• Always consult the user manual of your home Wi-Fi
router for detailed instructions.
1
2
3
4
Connect your Wi-Fi enabled device to
your existing home Wi-Fi network.
Launch the Internet browser (for example,
Apple Safari or Microsoft Internet
Explorer) on your Wi-Fi enabled device.
Open the configuration page of your
home Wi-Fi router.
Find the Wi-Fi settings tab and write down
the following information on paper:
ANetwork name (SSID)
BWi-Fi security mode (usually WEP,
WPA or WPA2 if enabled)
CWi-Fi password (if Wi-Fi security is
enabled)
DDHCP mode (enabled or disabled)
EStatic IP address settings (if DHCP
mode is disabled)
Connect your Wi-Fi enabled device to
the newly created Wi-Fi network
The new Wi-Fi network created by DS9830W
only allows access of one Wi-Fi enabled device.
To avoid interference from any other Wi-Fi
devices, you are recommended to temporarily
disable the Wi-Fi function on your other Wi-Fi
devices.
Option 1: Use your iPod touch/iPhone/iPad
1
Select Settings -> Wi-Fi on your iPod
touch/iPhone/iPad.
Switch DS9830W to Assisted Wi-Fi
Setup mode
•
After successful boot-up (see 'Turn
DS9830W on' on page 8), press and hold
WI-FI SETUP on the back of the main
speaker.
»» The WI-FI STATUS indicator blinks
green and yellow alternately.
»» A new Wi-Fi network of DS9830W
itself is created, with the network name
(SSID) of Philips_Install XXXXXX.
»» It takes about 45 seconds for successful
creation of this new Wi-Fi network.
Note
•• After you finish manual Wi-Fi setting for DS9830W, this
new Wi-Fi network disappears.
•• If you fail to enter Assisted Wi-Fi Setup mode, power
off DS9830W and power on it, then try again after
successful boot-up.
•• Make sure that there are no other Philips AirPlayenabled devices in Assisted Wi-Fi Setup mode at the
same time. Multiple new Wi-Fi networks created this
way may interfere with each other.
2
Select Philips_Install XXXXXX from the
list of available networks.
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13
Philips_Install XXXXXX
Philips_Install XXXXXX
3
3
Select Philips_Install XXXXXX from the
list of available networks.
Philips_Install XXXXXX
Wait until successful Wi-Fi connection on
your iPod touch/iPhone/iPad.
»» is displayed at the upper left corner
of your iPod touch/iPhone/iPad.
Tip
•• If Philips_Install XXXXXX is not in the list, try to scan
the available Wi-Fi networks again.
4
Wait until successful Wi-Fi connection on
your PC/Mac.
Option 2: Use your Wi-Fi enabled PC/Mac
Philips_Install XXXXXX
Note
•• See the user manual of your PC/Mac for how to
connect your PC/Mac to a Wi-Fi network.
•• During Wi-Fi network connection, do not connect any
network cable to your PC/Mac.
1
2
14
Open the Wi-Fi setup tool or control
panel on your PC/Mac.
Scan the available Wi-Fi networks.
EN
Tip
Note
•• If Philips_Install XXXXXX is not in the list, try to scan
the available Wi-Fi networks again.
•• Make sure that the settings on the configuration web
page match your home Wi-Fi network settings that you
wrote on paper.
Open the built-in web page of
DS9830W
1
2
Launch Apple Safari browser or any other
Internet browser on your Wi-Fi enabled
device.
Type in 192.168.1.1 at the browser
address bar and confirm.
»» The DS9830W configuration web
page is displayed.
Philips SoundSphere XXXXXX
192.168.1.1
Philips SoundSphere XXXXXX
•
Configure the internal Wi-Fi settings
of DS9830W
Follow the on-screen instructions to
configure and confirm the internal Wi-Fi
settings of DS9830W.
»» After a while, the WI-FI STATUS
indicator on the back of DS9830W
stops blinking and turns solid green,
and the unit beeps.
»» DS9830W is connected to your
existing home Wi-Fi network
successfully.
On the DS9830W configuration web page,
you can configure the internal Wi-Fi settings
of DS9830W for connection of DS9830W to
your existing home Wi-Fi network.
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15
Note
•• If the WI-FI STATUSindicator on DS9830W does not
stay green steadily, it means that the Wi-Fi connection
has failed. Please power off both your Wi-Fi router
and DS9830W and then power on them again to see
whether DS9830W can be connected to your home
Wi-Fi network. If the problem remains, try the above
procedures again.
•• After you finish the above configuration or power-off
and power-on of DS9830W, the new Wi-Fi network
created by DS9830W will disappear.
Tip
•• If you like, you can change the name of your DS9830W
in Philips Fidelio Device Name on the DS9830W
configuration web page. This is helpful when you have
multiple Philips AirPlay-enabled devices in your house
and you need to distinguish between them.
Restore your Wi-Fi enabled device
back to your existing home Wi-Fi
setting
Note
2
Select your network name (SSID) from the
list of available wireless networks.
•• Make sure that the settings at steps 2 to 3 below match
your home Wi-Fi network settings you wrote on paper.
1
Select Settings -> Wi-Fi on your iPod
touch/iPhone/iPad.
• Or open the list of available Wi-Fi
networks on your PC/Mac.
3
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EN
Enter the network key if required.
4
Wait until successful Wi-Fi connection to
your home Wi-Fi network.
Optional: Change the internal WiFi settings or rename your device
through Safari
If you use Safari on your Wi-Fi enabled PC/
Mac, you can also select 'Philips SoundSphere
XXXXXX' from the Bonjour pull-down list to
enter the DS9830W configuration web page
directly. Here, you can change the internal Wi-Fi
settings or rename your device easily.
1
2
3
Philips SoundSphere XXXXXX
4
Change the internal Wi-Fi settings or
rename your device on the web page.
Click -> Preferences.
»» The Bookmarks menu is displayed.
Tick Include Bonjour for Bookmarks bar.
Select Philips SoundSphere XXXXXX
from the Bonjour pull-down list shown at
the bookmarks bar.
»» The DS9830W configuration web
page is displayed.
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17
5Play
Note
•• The USB socket on the back of the main speaker does
not support music play. Never attempt to connect any
device to this socket for such purpose.
Stream audio from your
iTunes music library to
DS9830W
Note
•• Make sure that your iTunes host device is connected
to the same Wi-Fi network as DS9830W. Your iTunes
device can be an iPod touch/iPhone/iPad installed with
iOS 4.3.3 (or later) or a Wi-Fi enabled PC/Mac installed
with iTunes 10.2.2 (or later).
•• For iPhone 4S users: To ensure optimal performance
of AirPlay streaming, upgrade your iPhone 4S to iOS
5.1 or later.
•• To play music wirelessly, make sure that your iPod
touch/iPhone/iPad is disconnected from the USB socket
on the back of the main speaker.
3
Select Philips SoundSphere XXXXXX (or
user customized name) from the AirPlay
list.
Stream from your iPod touch/iPhone/
iPad
1
2
Launch the iPod/Music application on your
iPod touch/iPhone/iPad.
Tap the AirPlay icon.
Philips SoundSphere
ere XXX
XXXXXX
18
EN
4
Select a media file and start play.
»» After a while, you will hear music from
DS9830W.
3
Select Philips SoundSphere XXXXXX (or
user customized name) from the AirPlay
list.
Philips SoundSphere XXXXXX
4
Note
Select a media file and start play.
»» After a while, you will hear music from
DS9830W.
•• If you fail to hear music after successful setup, do one of
the following on your iPod touch/iPhone/iPad:
•• (1) Disconnect and then re-connect to the same Wi-Fi
router again;
•• (2) Close all applications running at the background;
•• (3) Power off and then power on your iPod touch/
iPhone/iPad again.
Philips SoundSphere XXXXXX
Stream from your PC/Mac
1
2
Launch iTunes 10.2.2 (or a later version)
on your PC/Mac.
Click the AirPlay icon on the window.
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19
Tip
•• When you stream audio from your iTunes music library
on a PC/Mac, you can select more than one AirPlayenabled devices (if available) at step 3 to stream music
to all of them at the same time.
•• If you are using an earlier version of iTunes, the AirPlay
icon may be instead of .
For advanced sound settings and additional
features, you can use your iPod touch/iPhone/
iPad to download the Philips SoundStudio app
from Apple App Store. It is a free application
from Philips.
Tip
•• You can also upgrade the firmware of the device
Control play
You can select different play options from either
your iTunes host device or DS9830W.
Note
•• The operations below are based on the supplied
remote control of DS9830W.
•• Make sure that you have successfully streamed audio
from your iTunes music library to DS9830W.
•
•
•
•
•
•
To start or pause play, press
.
To skip to the previous or next track, press
/ .
To adjust volume, press +/- repeatedly.
To mute or restore volume, press .
To switch to the MP3 link audio source (if
connected), press .
To switch back to the AirPlay audio source,
press .
Tip
•• If you are streaming music from a PC/Mac, to control
music play from DS9830W, launch iTunes and tick
Allow iTunes audio control from remote speakers
in Edit (for Windows) or iTunes (for Mac) ->
Preferences... -> Devices.
Use advanced sound settings
If your iTunes host device is an iPod touch/
iPhone/iPad:
20
EN
through the Philips SoundStudio app directly (see
'Option 1: Update through Philips SoundStudio
(recommended)' on page 23).
If your iTunes host device is a Wi-Fi enabled
PC/Mac:
For advanced sound settings, you can use the
equalizer available on iTunes directly (View ->
Show Equalizer).
Tip
•• See the iTunes help documentation for more details.
Play from an external device
You can also listen to an external audio player
through DS9830W.
MP3-LINK
1
2
3
Connect the supplied MP3 link cable to:
• the MP3-LINK socket on the back of
DS9830W.
• the headphone socket on an external
audio player.
Press
to select the MP3 link source.
Start play on the external audio player.
EN
21
6 Charge your
iPod/iPhone/iPad
through USB
socket
Note
•• The USB socket is only compatible with iPod/iPhone/
iPad.
You can charge your iPod/iPhone/iPad through
the USB socket with an Apple USB cable (not
supplied).
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
iPad 2
iPad
iPod touch (5th generation)
iPod touch (4th generation)
iPod touch (3rd generation)
iPod touch (2nd generation)
iPod touch (1st generation)
iPod nano (7th generation)
iPod nano (6th generation)
iPod nano (5th generation)
iPod nano (4th generation)
iPod nano (3rd generation)
iPod nano (2nd generation)
iPod nano (1st generation)
iPod mini
Note
•• iPod with color display, iPod classic, and iPod with video
are not compatible with charging.
•
Connect an Apple USB cable (not
supplied) to:
• the USB socket on the back of the
main speaker.
• the dock connector on your iPod/
iPhone/iPad.
Made for
• iPhone 5
• iPhone 4S
• iPhone 4
• iPhone 3GS
• iPhone 3G
• iPhone
• iPad (4th generation)
• iPad (3rd generation)
22
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7Update
firmware
www.philips.com/support
Warning
XXXX
•• Always connect your DS9830W to AC power for
firmware upgrade. Never power off your DS9830W
during firmware upgrade.
You can update the firmware either through a
USB mass storage device (recommended) or
from a PC/Mac.
XXXX. zip
Option 1: Update through
Philips SoundStudio
(recommended)
1
1
3
2
3
4
Run the Philips SoundStudio app on your
iPod/iPhone/iPad.
Go to the Settings tab of the app.
2
Option 2: Update through a
USB mass storage device or
PC/Mac
Enter the model number to find the latest
firmware upgrade file available.
Unzip and save the upgrade file to your
hard drive.
Update through a USB mass storage device
Select About -> Check Upgrade.
Follow the on-screen instructions to
check for new firmware and proceed with
upgrade.
On your PC/Mac, go to www.philips.com/
support.
Note
•• Make sure that the USB mass storage device is
FAT16/32 formatted.
1
Download the update file
Power on DS9830W (see 'Turn DS9830W
on' on page 8).
»» It takes about 35 seconds for the unit
to boot up. During boot-up, the WI-FI
STATUS indicator on the back of the
main speaker blinks yellow.
»» After boot-up, you can hear a beep
and the WI-FI STATUS indicator turns
solid green.
2
»» DS9830W is connected to the last
configured Wi-Fi network automatically.
Rename the downloaded upgrade file to
'DS9830W.fw', and then save it to the root
directory of a USB mass storage device.
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23
3
Plug the USB mass storage device into
the USB socket on the back of the main
speaker.
2
3
4
»» DS9830W is connected to the last
configured Wi-Fi network automatically.
Make sure that DS9830W and your PC/
Mac are connected to the same Wi-Fi
router.
Open Apple Safari on your PC/Mac, then
select 'Philips SoundSphere XXXXXX'
from the Bonjour pull-down list.
• Or open any other Internet browser
on your PC/Mac, then type in the IP
address of DS9830W (available on the
Wi-Fi router configuration page) at the
address bar.
»» The DS9830W configuration web
page is displayed.
Press and hold WI-FI SETUP for more
than 10 seconds.
»» The WI-FI STATUS indicator flashes
red, and the upgrade process starts.
Philips SoundSphere XXXXXX
»» At completion of the firmware
upgrade, the WI-FI STATUS indicator
flashes yellow and the unit reboots.
Update from a PC/Mac
Note
•• To use an Internet browser other than Apple Safari
on your PC/Mac, remember to go to the Wi-Fi router
configuration page and write down the IP address of
your DS9830W. See the user manual of your Wi-Fi
router for how to find the IP addresses of devices
connected to the Wi-Fi router.
1
Power on DS9830W (see 'Turn DS9830W
on' on page 8).
»» It takes about 35 seconds for the unit
to boot up. During boot-up, the WI-FI
STATUSindicator on the back of the
main speaker blinks yellow.
»» After boot-up, you can hear a beep
and the WI-FI STATUS indicator turns
solid green.
24
EN
4
Select the Firmware Update tab and
follow the on-screen instructions to
complete the update process.
Note
•• In case the firmware update fails, you can upgrade
through a USB mass storage device or try the above
procedures again.
After successful firmware update, if there is
any problem with the Wi-Fi connection, restart
DS9830W, and then try to set up the Wi-Fi
network for DS9830W again (see 'Connect to
your home Wi-Fi network for AirPlay' on page
10).
8Product
information
General information
AC power
Note
•• Product information is subject to change without prior
notice.
Specifications
Amplifier
Rated Output Power
Frequency Response
Operation Power
Consumption
Standby Power
Consumption
Dimensions
- Each speaker
Weight
- With Packing
- Speakers
Wireless
SoundSphere
speakers:
100-240V~,
50/60Hz
22 W
< 0.5 W
265 in diameter x
410 mm
14.5 kg
12 kg
2X50 W RMS
20 - 20000 Hz,
-3dB
> 90 dB
1 V RMS 20
kohm
Signal to Noise Ratio
Aux Input (MP3 link)
Speakers
Speaker Impedance
Speaker Driver
Sensitivity
8 ohm
130 mm woofer + 19
mm tweeter
> 85 dB/m/W
Wireless
Wireless
standard
Wireless
security
Frequency
range
PBC (one
button push)
802.11b/g
WEP (64 or 128 bit),
WPA/WPA2 (8-63 characters)
2412 - 2462 MHz (CH1-CH11)
(for /79, /37, /55, /97)
2412 - 2472 MHz (CH1-CH13)
(for /12, /10, /05)
Yes
EN
25
9Troubleshooting
Warning
•• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
•• Make sure that the AC power plug of the
device is connected properly.
•• Make sure that there is power at the AC
outlet.
No sound
•• Adjust the volume.
•• Check the network connection. Set up the
network again if needed (see 'Connect to
your home Wi-Fi network for AirPlay' on
page 10).
•• Check if you have selected the correct
audio source.
No response from the unit
•• Press and hold on DS9830W for more
than 5 seconds to reset the device. Then
set up the Wi-Fi network for DS9830W
again (see 'Connect to your home Wi-Fi
network for AirPlay' on page 10).
•• Disconnect and reconnect the AC power
plug, and then switch on the device again.
Remote control does not work
•• Before you press any function button, first
select the correct source with the remote
control instead of the main unit.
26
EN
••
••
••
••
Reduce the distance between the remote
control and the unit.
Insert the battery with its polarities (+/–
signs) aligned as indicated.
Replace the battery.
Aim the remote control directly at the IR
sensor on the front of the main speaker.
Wi-Fi network connection failed
•• Check if your Wi-Fi router is Wi-Fi
802.11b/g certified. This device is only
compatible with Wi-Fi 802.11b/g certified
routers.
•• If your Wi-Fi router is Wi-Fi 802.11n
certified, make sure to enable the
802.11b/g mode. DS9830W does not
support connection to routers with
802.11n only.
•• This device does not support the WPSPIN method.
•• If your Wi-Fi router supports WPS and
the WPS-PBC method but fails to connect
to DS9830W, try the manual Wi-Fi setup
method (see 'Method 3: Connect to a
non-WPS Wi-Fi router' on page 12).
•• Enable SSID broadcast on the Wi-Fi router.
•• Keep away from potential sources of
interference which may affect Wi-Fi signal,
such as microwave ovens.
•• If you fail to use your PC for Wi-Fi network
setup, check whether your PC is using a
Wi-Fi network. You cannot use Ethernet
connection for AirPlay network setup.
•• Make sure that the SSID name of your
home router consists of alphanumeric
characters, with no space or special
characters like %/#/* inserted.
•• If you choose to rename the AirPlay device
'Philips_Install XXXXXX' in the setting
menu, do not use special characters or
symbols.
••
For some new types of Wi-Fi routers, a
network name (SSID) may be created
automatically when you use WPS for
connection. Always change the default
network name (SSID) to a simple one that
consists of alphanumerical characters, and
also change the Wi-Fi security mode to
secure your network.
Occasional breaking of AirPlay music
streaming
Do one or all of the following:
•• Move DS9830W closer to your Wi-Fi
router.
•• Remove any obstacles between DS9830W
and your Wi-Fi router.
•• Avoid using Wi-Fi channel which is
overlapped by the nearby Wi-Fi network.
•• Check if your network speed is fast enough
(in cases where multiple devices share the
same router, the AirPlay performance may
be affected). Turn off the other devices
connected to your home router.
•• Enable the Quality of Service (QoS)
option (if available on the Wi-Fi router).
•• Turn off other Wi-Fi routers.
No AirPlay icon on my iTunes host device
•• Make sure that DS9830W is already
connected to your home Wi-Fi network.
•• Before you open iTunes, make sure that
you have enabled Bonjour service in
your PC. Take Windows XP for example:
to enable the service, you can click
Start->Control Panel, and double-click
Administrative Tools-> Services->Bonjour
Service, then click Start followed by OK
on the pop-up menu.
•• If the problem remains, try to restart
DS9830W.
AirPlay connection failed with Mac or PC
•• Temporarily disable the firewall and
security software to see whether it blocks
the ports that AirPlay uses to stream
content. See the help documentation of
your firewall and security software on how
to unblock the ports used by AirPlay.
•• When you use iPod Touch/iPhone/iPad/
Mac/PC for AirPlay, if the music play breaks
or stops, try to restart your iPod Touch/
iPhone/iPad, iTunes or DS9830W.
•• Video streaming or FTP downloads may
overload your router and therefore may
cause interruptions during AirPlay music
play. Try to reduce the load of your router.
EN
27
2014 © WOOX Innovations Limited.
All rights reserved.
This product was brought to the market by WOOX Innovations
Limited or one of its affiliates, further referred to in this document
as WOOX Innovations, and is the manufacturer of the product.
WOOX Innovations is the warrantor in relation to the product
with which this booklet was packaged. Philips and the Philips Shield
Emblem are registered trademarks of Koninklijke Philips N.V.
DS9830W_10_UM_V3.0