Planar Systems PT1745R Product Manual

PT1745R / PT1745S

Touch Screen Monitor

USER’S GUIDE

www.planar.com

The information contained in this document is subject to change without notice.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be reproduced,translated to another language or stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission. Windows is a registered trademark of Microsoft, Inc. Other brand or product names are trademarks of their respective holders.

The test results show that this device meets the FCC rules. Those limits are set to protect residential areas from the devices with harmful emission. This device will produce, use and radiate radio frequency energy. In addition, failure to follow the user’s manual to install or use this device might produce harmful interference with radio communication. Not withstanding the foregoing, it does not guarantee that this type of harmful interference does not occur in some special installations. The interference caused by this device to the reception of radio or television signals may be veri fi ed by turning it on and off. Any changes or modi fi cations to this TFT LCD would void the user’s authority to operate this device.

Important Recycle Instructions:

Lamp(s) inside this product contains mercury. This product may contain other electronic waste that can be hazardous if not disposed of properly. Recycle or dispose in accordance with local, state, or federal laws. For more information, contact the Electronic Industries Alliance at WWW.EIAE.ORG. For lamp speci fi c disposal information check WWW.LAMPRECYCLE.ORG.

For more information on how to recycle your product, please visit

WWW.PLANAR.COM/GREEN.

Table of Contents

Usage Notice

Precautions............................................................................................................................. 1

Introduction

About PT1745R/PT1745S ..................................................................................................... 2

Touch Screen for PT1745R/PT1745S ........................................................................... 2

Package Overview ...................................................................................................... 3

Installation

Product Overview ........................................................................................................ 4

Front View ............................................................................................................... 4

Bottom View ........................................................................................................... 4

Start Your Installation .................................................................................................. 5

Connecting the Display (Figure 7.1) ............................................................................. 6

(Figure 7.1) ............................................................................................................. 7

Kensington Security Slot .............................................................................................. 8

VESA Mount Your Monitor ........................................................................................... 9

Remove the Deskstand ...........................................................................................10

User Controls

Side Panel Controls ....................................................................................................11

How to Use the OSD Menus .......................................................................................12

On-Screen Display Menus ..........................................................................................13

Appendix

Troubleshooting ..........................................................................................................14

Warning Signal ...........................................................................................................15

No Signal .................................................................................................................15

Going to Sleep........................................................................................................15

Out of Range ..........................................................................................................15

Product Dimensions ...................................................................................................16

Compatibility Modes ...................................................................................................17

Touch Screen Driver Installation .................................................................................18

PT1745R/PT1745S Optional Calibration Tool Install ..................................................18

PT1745R/PT1745S Install Instructions .....................................................................19

Technical Support .......................................................................................................21

Usage Notice

! Warning -

To prevent the risk of

fi

re or shock hazards, do not expose

this product to rain or moisture.

! Warning -

Please do not open or disassemble the product as this may

cause electric shock.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.

Do:

• Turn off the product before cleaning.

• Touch screen surface may be cleaned using a soft clean cloth moistened with

mild window glass commercial cleaners or 50/50 mixture of water and isopropyl

alcohol.

• Use a soft cloth moistened with mild detergent to clean the display housing.

• Use only high quality and safety approved AC/DC adapter.

• Disconnect the power plug from AC outlet if the product is not going to be used for

an extended period of time.

Don’t:

• Do not touch the LCD Display screen surface with sharp or hard objects.

• Do not use abrasive cleaners, waxes or solvents for your cleaning.

• Do not operate the product under the following conditions:

- Extremely hot, cold or humid environment.

- Areas susceptible to excessive dust and dirt.

- Near any appliance generating a strong magnetic fi eld.

-

In direct sunlight.

1

Introduction

About PT1745R/PT1745S

The PT1745R/PT1745S is a 17" flat panel screen with an active matrix, thin- film transistor

(TFT) liquid crystal display (LCD).

This unit is to be used as commercial and light industrial equipment only.

Features include:

• Direct

Analog signal input

•

Active matrix TFT LCD technology

• 1280 x 1024 SXG

A resolution

• 17" viewable display area

• 31.47 ~ 80 KHz horizontal scan

• 56 ~ 75 Hz high refresh rate

• 0.264mm x 0.264mm pixel pitch

•

Auto adjustment function

• Multilingual OSD user control

• Kensington security slot

• 100 mm VES

A mount

• Removable base for flexible mounting solutions.

• PT1745R - 5-wire resistive touch screen with dual RS-232 Serial/USB controlle r.

• PT1745S - S

AW touch screen with dual RS-232 Serial/USB controller

• Build-in audio-1W x 2

Touch Screen for PT1745R

•

Analog 5-wire resistive touch screen for finger and stylus input

•

Surface: Anti-glare treatment

•

Interface: Dual RS-232 Serial/USB controller

•

Transmittance: 82%±5%

•

Driver: Windows® 7, VISTA, XP, 2000, ME, 98, NT 4.0, CE, XP Embedded, Linux,

Apple® Mac OS

Touch Screen for PT1745S

• Surface

Acoustic Wave (SAW) touch screen for finger and stylus input

• Surface:

Anti-glare treatment

• Interface: Dual RS-232 Serial/USB controller

•

Transmittance: 92±5%

• Driver: Windows® 7, VIS

TA, XP, 2000, ME, 98, NT4.0, CE, XP Embedded, Linux,

Apple® Mac OS

2

Package Overview

Display

Power Cord

VGA Signal Cable

USB Cable ( A to B) RS-232 Cable

Touch Screen Driver

Installation CD-ROM

Landing Strip

Audio-in Cable xxxxxxxxx xxxxxxxxx / xxxxxxxxx

USER’S GUIDE www.planartouch.com

User’s Guide

Screw

3

Installation

Product Overview

• Front View

• Bottom View

POWER SWITCH

AC IN

VGA

AUDIO

RS-232

USB

4

Start Your Installation

Please follow these instructions so that you can hookup the cables to associated connector.

1. Lay the display fl at on an even surface.

2. Move the stand into position as seen in the step 2 diagram.

3. Remove the cable cover as seen in the step 3 diagram.

4. Connect the cables to the appropriate connectors as seen in the step 4 diagram. Use

step 4-1 diagram if using the RS-232 serial connector. Use the step 4-2 diagram if using

the USB connector.

5. Position all cables under the cover lip as seen in the step 5 diagram.

6. Re-attach the cable cover . Remove the screw (CBM M3x6) from the accessory box, and

insert the screw into the cable cover and monitor as seen in the step 5 diagram.

Step 3

K

K

Step 4-1

K

Power

VGA

RS-232

Audio (Option)

Step 4-2

K

Power

VGA

USB

Audio (Option)

Step 5

K

5

Connecting the Display (Figure 7.1)

To setup this display, please refer to the following fi gure and procedures.

1. Be sure all equipment is turned off.

2. Connect the AC power cord to the power connector on the monitor and the other end

into an electrical outlet (7.1).

3. Connect the D-SUB cable from the display's VGA input connector to the D-SUB

connector of your host computer and tighten the screws (7.1).

4. Connector the audio-in cable from the audio input port of your display to the audio out

port of your computer (7.1).

5. Connect the RS-232 or USB cable from the RS-232 or USB port of your display to the

RS-232 port or USB port (7.1) of your computer.

6. Con fi gure the touch screen. Refer to the “Touch Screen Driver Installation” section on

page 18.

7. Once the touch screen is con fi gured, the monitor is ready for use.

!

Notice!

To ensure the display works well with your computer, please confi gure the display mode of your graphics card to make it less than or equal to 1280 x 1024 resolution and make sure the timing of the display mode is compatible with the LCD display.

We have listed the compatible “Video Modes” of your display in the appendix

(on page 17) for your reference

.

6

(Figure 7.1)

7

Kensington Security Slot

The monitor can be secured to your desk or any other fi xed object with Kensington lock security products. The Kensington lock is not included.

8

VESA Mount Your Monitor

This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which de fi nes a physical mounting interface for fl at panel monitors, and corresponding with the standards of fl at panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your monitor.

To mount the monitor on an UL-listed certi fi ed swing arm or other mounting fi xture, follow the instructions included with the mounting fi xture to be used.

100.0 mm

Slots (x4)

VESA

Mounting

Interface

!

Warning!

Please select the proper screws!

The distance between the back cover surface and the bottom of the screw hole is 11 mm. Please use four M4 screws diameter with proper length to mount your monitor.

Please note: the mounting stand must be able to support at least 11 lbs ( 5Kg).

9

Remove the Deskstand

Remove 4 screws and then remove hinge.

10

User Controls

Side Panel Controls

Icon key Name

Menu

Up

Down

Enter

Power

OSD

Key

Menu off status Menu on status

Menu appear

Brightness

Menu disappear/ return to main item

Main item select up/ Adjust up

Mute Main item select down/ Adjust down

Enter/Select sub-item function

Power On/Off

11

How to Use the OSD Menus

Icon Key Name

Menu

Up

Down

Enter

Power

1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button

to select among the six functions in the main menu.

2. Choose the adjustment items by pressing the “Enter ” button.

3. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.

4. With the OSD menu on screen, press “ Menu” button to return main menu or exit OSD.

5. The OSD menu will automatically close, if you have left it idle for a pre-set time.

6. To Lock the OSD / Power menu buttons, please follow the instructions below.

(Please note: the monitor has to be turned ON with a valid signal pre-set)

(a.) Press “Menu” key , the OSD menu will pops upon display.

(b.) Press and hold the “Menu” key again with the OSD menu on the screen, the OSD

menu will disappear. Then press the “Power” key 1 time while the menu key is still

being pressed. The “Lock/Unlock” menu will appear for 3 seconds.

(c.) Use the “Enter” key to select OSD or Power setting then set at “Lock” by pushing the

“UP” or “Down” button.

(d.) When the “UP” or “Down” button is released, the previous setting will be saved and

exit the “Lock/Unlock” menu automatically.

7. To Unlock the OSD / Power menu buttons, please follow the instructions below.

(Please note: the monitor has to be turned ON with a valid signal pre-set)

(a.) Press and hold the “Menu” key then press the “Power” key simultaneously, the “Lock/

Unlock” menu will appear for 3 seconds.

(b.) Use the “Enter” key to select OSD or Power setting then set at “Unlock” by pushing the

“UP” or “Down” button.

(c.) When the “UP” or “Down” button is released, the previous setting will be saved and exit

the “Lock/Unlock” menu automatically.

Please note:

a. When the OSD Lock function is selected, this indicates that all the buttons except “power”

button are now disabled.

b. When the Power Lock function is selected, this indicates that the power key is disabled;

user can not to turn off the monitor by “Power” key.

12

On-Screen Display Menus

Main OSD Menu:

ITEM CONTENT

Contrast

Brightness

Auto Adjust

Left/Right

The monitor luminance level control.

The monitor backlight level control.

Fine-tune the image to full screen automatically.

Moving screen image horizontal position to left or right.

Up/Down

Moving screen image vertical position to up or down.

Horizontal size

The screen image horizontal dot clock adjustment.

Fine

The screen image pixel phase adjustment.

OSD Left/Right

Moving OSD menu horizontal position to left or right.

OSD Up/Down

Moving OSD menu vertical position to up or down.

OSD Time out

OSD auto-disappear time selection.

OSD Language

OSD menu language selection. ( English, French, Japanese, Deutsch,

Spanish, Italian, Traditional Chinese and Simpli fi ed Chinese)

Factory Reset

RGB

Volume

Mute

Factory default value restored.

Color temperature selection. (9300K, 6500K, 5500K, 7500K, User)

Audio volume adjustment.

Audio On/Off control.

13

Appendix

Troubleshooting

If you are experiencing trouble with the display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

► Check that all the I/O and power connectors are correctly and well connected

described in the "Installation" section.

► Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

► Check to see if the resolution of your computer is higher than that of the display.

► Recon fi gure the resolution of your computer to make it less than or equal to

1280 x 1024.

Problem: Image has vertical fl ickering line bars.

► Use "Fine" to make an adjustment.

► Check and recon fi gure the display mode of the vertical refresh rate of your graphic

card to make it compatible with the display.

Problem: Image is unstable and fl ickering

► Use "Horizontal size" to make an adjustment.

Problem: Image is scrolling

► Check and make sure the VGA signal cable (or adapter) is securely connected.

► Check and recon fi gure the display mode of the vertical refresh rate of your graphics

card to make it compatible with the display.

Problem: Vague image (characters and graphics)

► Use "Fine" to make an adjustment. If this problem still exists,

use "Horizontal size" to make an adjustment.

14

Warning Signal

If you see warning messages on your screen, this means that the display cannot receive a clean signal from the computer graphics card.

Below are the three kinds of Warning Signal. Please check the cable connections or contact your local dealer or Planar for more information.

No Signal

This message means that the display has been powered on but it cannot receive any signal from the computer graphics card. Check all the power switches, power cables, and VGA signal cable.

Going to Sleep

The display is under the power saving mode. In addition, the display will enter power saving mode when experiencing a sudden signal disconnecting problem.

The monitor can be activated by pressing any key on the keyboard, triggering the mouse or touching the screen.

Out of Range

This message means that the signal of the computer graphic card is not compatible with the display. When the signal is not included in the “Video Modes” list we have listed in the

Appendices of this manual, the monitor will display this message.

15

Product Dimensions

386.8 mm

Front View

67.0 mm

Side View

222.5 mm

Top View

16

Compatibility Modes

Mode

IBM VGA

IBM VGA

VESA VGA

VESA VGA

VESA SVGA

VESA SVGA

VESA SVGA

VESA SVGA

VESA XGA

VESA XGA

VESA XGA

VESA SXGA

VESA SXGA

VESA SXGA

VESA SXGA

Apple Mac II

Apple Mac

Resolution

720 x 400

640 x 480

1024 x 768

1024 x 768

1280 x 1024

1280 x 1024

1280 x 960

1152 x 864

640 x 480

832 x 624

640 x 480

640 x 480

800 x 600

800 x 600

800 x 600

800 x 600

1024 x 768

H-Frequency (KHz) V-Frequency (Hz)

31.47

70

31.47

60

56.48

60.02

64.00

80.00

60.00

67.50

35.00

49.72

37.86

37.50

35.16

37.88

48.08

46.88

48.36

75

66

75

60

75

70

75

60

72

75

60

72

75

56

60

17

Touch Screen Driver Installation

The PT1745R/PT1745S is available with both RS232 and USB connections. The touch driver is located on the enclosed CD-ROM for these operating systems: Windows® 7, VISTA, XP,

2000, ME, 98, NT 4.0, CE, XP Embedded, Linux, Apple® Mac OS.

Please Note:

The PT1745R/PT1745S is Microsoft

®

Windows

®

HID (Human Interface Device) compatible if you use the USB touch screen interface. No additional software driver is required for general operation of the touch screen. A calibration tool can be installed for improved touch position accuracy. See “Optional Calibration Tool Install” section for more information.

PT1745R/PT1745S Optional Calibration Tool Install

If you would like to use the Optional Calibration Tool, follow the instructions below. Please note: the calibration tool supports Windows® 7, VISTA, XP, XP Embedded, 2000, 98 and ME operating systems via USB only.

1. Open the CD-ROM.

2. Select the monitor size and then model name.

3. Click on the “Load Utility” button that appears to the right of the model name.

4. The HID calibration tool will automatically open. From here the user can choose to do

the following:

a. 4 Points Calibration

b. 9 Points Linearization

c. 25 Points Linearization

d. Clear

e. Draw Test

f. Advanced. In the Advanced settings area the user may do the following:

i. Adjust the Double Click Area.

ii. Enable auto right click and adjust the auto right click time.

iii. Choose to be either in the HID Mouse Mode or HID Digitizer Mode (Windows

®

Vista only).

iv. Simply click the “Apply” button once the settings are fi nalized.

18

PT1745R/PT1745S Install Instructions

If you are using a PC running Windows® 7, VISTA, XP, 2000, ME, 98,

NT4.0, follow the instructions below:

1. Power on the PC.

2. Be sure the USB or the RS-232 Serial cable is connected from the PC to the LCD

display.

3. Open the CD-ROM.

4. Follow the step-by-step instructions as shown on the pop-up windows.

If you are using a PC running Windows® XP Embedded, follow the instructions below:

Express:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Be sure that your EWF is disabled. If your EWF is enabled, please disable the EWF by

using the EWF Manager command.

4. Once the EWF is disabled click on the XP driver on the CD-ROM and follow the

step-by-step instructions as shown on the pop-up windows.

Custom:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Follow the step-by-step instructions found in the zipped fi le on the CD-ROM.

19

If you are using a PC running Windows® CE, follow the instructions below:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Using Platform Builder, build an image fi le by following the step-by-step instructions

found in the zipped fi le on the CD-ROM.

If you are using a PC running Linux or Apple® Mac OS, follow the instructions below:

1. Power on the computer.

2. Make sure that the RS232 or USB cable is connected to the computer.

3. Follow the step-by-step instructions found in the zipped fi le on the CD-ROM.

When changing the Touch Interface (RS-232 or USB), please follow instructions below:

1. Uninstall the touch driver.

2. Re-start the computer.

3. Remove the original Touch Interface (RS-232 or USB).

4. Connect the computer to the Touch Interface (RS-232 or USB) that you would like to use.

5. Load the Touch Driver CD, then follow the step-by-step instructions as show on monitor.

PLEASE NOTE!

Don’t plug in both the RS-232 and USB cables!

Doing so may cause a driver confl ict, making your touch screen inoperable.

20

Technical Support

Cables and Accessories

To fi nd cables and accessories for your Planar monitor, touch screen or other Planar products visit our online store at www.

PlanarOnline.com

.

Technical Support

Visit Planar at

http://www.planar.com/support

for operations manuals, touch screen drivers, warranty information and access to Planar’s Technical Library for online troubleshooting.

To speak with Planar Customer Support please have you model and serial number available and dial:

Planar Support

Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.

Hours: 24 hours a day, 7 days a week.

Toll or long distance charges may apply.

21

Planar Systems, Inc.

Customer Service

24x7 Online Technical Support: http://www.planar.com/

support

1195 NW Compton Drive

Beaverton, OR 97006-1992

Tel:

1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.

Hours:

24 hours a day, 7 days a week

© 2013

Planar Systems, Inc. 7/13

Planar is a registered trademark of Planar Systems, Inc.

Other brands and names are the property of their respective owners.

Technical information in this document is subject to change without notice.

020-1021-00E

820470035105