Your phone
Headphone jack
PowerSave button
Side volume key
Power key /Lock key
Touch screen
Back key
Home key
Option key
Charger/Micro USB port
Philips continuously strives to improve its products. Due to software upgrading, some contents in this user guide
may be different from your product. Philips reserves the rights to revise this user guide or withdraw it at any
time without prior notice. Please take your product as standard.
Turn your phone on and off
1 Press and hold power key to turn on your
Learn about the main keys.m
Definition Function
Power - Press and hold to power on/off.
- Press to turn on/off the screen
2 To turn off your device, press and hold power
key and then select Power off.
• If you are turning on your phone for the first time, follow the
on-screen instructions to set up your device.
Lock/unlock the touch screen
You can lock the touch screen and keys to prevent
any unwanted device operations.
1 To lock, press power key.
2 To unlock, press the icon
finger in any direction.
, and then flick your
- Hold to access the Phone
options, choose Silent or
Airplane mode.
- Return to the home screen.
- Hold to open the list of recent
Option - Open a list of options available
on the current screen.
- On the home screen, open the
Wallpaper, Manage applications
and System settings.
Back key - Return to the previous screen
or exit.
- Hide the onscreen keyboard
when it is opened.
Your phone 1
Slide the button down/up to turn
on/off PowerSave.
-Adjust the ringer volume while in
standby mode or adjust the voice
volume during a call.
-When receiving an incoming call,
briefly press down either volume
key to mute the ringtone.
Use the touch screen
Learn basic actions to use the touch screen.
Briskly scroll up, down, left, or right to
move through lists or screens.
Place two of your fingers far apart, and
then pinch them together. In some
apps, like web browser, you can pinch
the screen using two fingers(for
example, thumb and index finger) to
zoom in or zoom out when viewing a
picture or a web pages.
Customize home screen
You can customize the home screen to match your
Touch once to select or launch a menu,
option, or application.
Add items Tap
Tap and
Tap an item and hold it for more than
2 seconds.
to enter into menu screen or
widgets, tap and hold an item, and then
drag it to home screen.
Tap an item and move it to a new
Move items Tap and hold an item, and then drag it
Double-tap Tap an item twice quickly.
2 Your phone
to a new location.
Tap and hold an item till the Remove
icon appears at the top of the home
screen. Drag the item to the Remove
area to delete it.
Select a
In home screen, press O>Wallpaper
or tap and hold the blank area in home
screen, select an image from options.
Status Bar
Search input
Widgets and
Menu key:Tap
to enter into
Home screen
From the Home screen, you can view your device’s
status and access applications.
Shortcut icons
The Home screen has multiple panels. Scroll left or
right to view the panels on the Home screen. There
are 5 extended home screen, slide your finger
horizontally to the left and right to check each one.
Your phone 3
Notifications panel
When you get a new notification, you can open the
Notifications panel to see what event notification or
new information you have received.
- To open the Notifications panel,press and hold
the status bar, then slide one finger downward. If
you have several notifications, you can scroll
down the screen to see them all.
- To hide the panel, drag the bottom of the panel
From the notifications panel, you can also view your
phone's current status and use the each options.
- Open the notifications panel and then tap
to open the phone's status panel.
- Place two fingers on the status bar, then slide
your fingers downward.
4 Your phone
Icons and symbols
Learn about the icons and symbols on the screen.
Icons Function
Your phone will not ring when receiving a
Call in progress.
You have a missed call.
Connected to PC.
USB debugging connected.
Your phone will vibrate when receiving a
Bluetooth is activated.
Flight mode activated.
The alarm clock is activated.
The bars indicate the battery level.
FM radio turned on in the background.
(Blue bars) normal charging.
Music is playing in the background.
(Blue bars) normal charging when the
phone is turned off.
Error occurred or caution required.
The headset is plugged into the phone.
WLAN activated.
Your phone is connected to a GSM
network. The more bars are shown the
better the reception is.
Your phone is connected to network.
Downloading data.
Uploading data.
Your phone 5
Table of contents
Getting started . . . . . . . . . . . . . . . . . . . . . . . . 7
Assembling and Charge . . . . . . . . . . . . . . . . . . . . . 7
Insert a Micro SD card (Memory card) . . . . . . . . . 9
Personalize your phone . . . . . . . . . . . . . . . . . . . . . 10
Basic function . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
MultiMedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Business applications . . . . . . . . . . . . . . . . . . . . 19
PowerSave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mobile network sharing . . . . . . . . . . . . . . . . . . . . . 22
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Wireless&Networks. . . . . . . . . . . . . . . . . . . . . . . . 23
Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Personal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6 Table of contents
Safety & Precaution . . . . . . . . . . . . . . . . . . . . .26
Precaution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Trademark Declaration . . . . . . . . . . . . . . . . . . . . . .29
Specific Absorption Rate Information. . . . . . . . . . .29
Declaration of Conformity . . . . . . . . . . . . . . . . . . .30
Getting started
Congratulations on your purchase and welcome to
1 Remove the back cover.
To get the most of your product and enjoy all
Philips has to offer, register your product at:
www. philips. com/mobilephones
More details about your product, please access:
Please read the safety instructions in the "Safety & Precaution"
section before use.
2 Insert the SIM card.
Assembling and Charge
Learn about installing SIM card and charging the
battery for the first use.
Insert SIM card
Follow the steps below to insert your SIM card.
Remember to turn off your mobile phone before
removing the back cover.
Getting started 7
SIM1/SIM2 both support 3G&2G network. Based on the
default settings of your phone, it will connect 3G network by
SIM1 directly. Also you can enter into Settings>Wireless &
networks>Mobile networks>3G service to get your personal
the upper-right corner shows the battery level of
charging status.
3 Replace the back cover.
Charge the battery
The battery is built-in and can not be took out. The
new phone is partially charged. The battery icon in
8 Getting started
You can use the phone while it is charging.
Keeping the charger plugged to the mobile phone when the
battery is fully charged will not damage the battery. The only
way to turn off the charger is to unplug it, so it is advisable to
use an easily accessible power socket.
If a fully charged phone left unused, it will lost its charge over
If the phone is being used for the first time or the phone has
not been used for a prolonged period, it may take longer time
to recharge.
Insert a Micro SD card (Memory
Insert a memory card
You can expand the memory of your phone and
store more additional multimedia files by adding a
micro-SD card.
1 Remove the back cover.
2 Align your micro-SD card with the slot. Put it in
Remove the memory card
Ensure that the phone is not currently accessing the
memory card. Before removing a memory card, first
unmount it for safe removal.
1 In Idle screen, select O> System settings>
Storage >Unmount SD card.
2 Push the memory card gently until it disengages
from the phone.
3 Remove the memory card.
Do not remove a memory card while the device is transferring
or accessing information to prevent corrupting or damaging
the files in the memory card.
Format the memory card
Formatting your memory card on a PC may cause
incompatibilities with your device. Format the
memory card only on the device.
In Idle screen, select O>
System settings>
Storage >Erase SD card.
Before formatting the memory card, remember to make
backup copies of all important data stored on your device. The
Getting started 9
manufacturer’s warranty does not cover loss of data resulting
from user actions.
Personalize your phone
Time and Date
In idle screen,
tapO> System settings>
Date&time to control how time and date appears
on your device.
• Automatic date & time: Set to receive time
information from the network and update the
time and date automatically.
• Automatic time zone: Set to receive time zone
information from the network when you move
across time zones.
• Set date: Set the current date manually.
• Set time: Set the current time manually.
• Select time zone: Select a time zone.
• Use 24-hour format: Set to show the time in
24-hour format or 12-hour format.
• Select date format: Select a date format.
If the battery remains fully discharged, the time and date will
be reset.
10 Getting started
Set a screen lock
You can lock your device by activating the screen
lock feature. In
idle screen, tapO>System
Personal>Security>Screen lock.
None: Disable the screen lock.
Slide: Choose slide to unlock the screen.
Voice Unlock:Set a voice recognition unlock.
Pattern: Draw a pattern to unlock the screen.
PIN: Unlock the screen by enter the PIN code.
Password: Create your private password to
unlock the screen.
Lock your SIM card
You can lock your phone with the PIN that is
supplied with your SIM card.
1 In idle screen, tapO> System
Security> Set up SIM card lock> Lock SIM
2 Select the SIM card, enter your PIN and select
Manage applications
If you enter an incorrect PIN too many times, your SIM card
will be blocked. You must enter a PIN unlock key (PUK) to
unblock the SIM card.
If you block your SIM card by entering an incorrect PUK, take
the SIM card to your service provider to unblock it.
learn about how to view the running apps, and
Access applications
• Scroll left or right to another screen, select an
• On the Home screen, tap
to access the
application list.
• Press B to return to the previous screen,
press M to return to the Home screen.
• Access recently-used applications: Press and
hold M to view the applications you have
accessed recently.
• In idle screen, tap O>Manage apps.
• Tap Running, you can view all the running apps,
tap this app to enter it, you can tap Stop to
choose stop running.
• Tap Downloaded, you can view all the
downloaded apps, tap this app to enter it, you
can check the detailed information of this app,
tap Uninstall to choose unloading it.
• Tap SD card, you can view the apps
downloaded on the SD card, you can choose to
move these apps to the phone.
Your device has a built-in motion sensor that detects its
orientation. If you rotate the device while using some
features, the interface will automatically switch to landscape
view. To set the interface to keep the orientation when you
rotate the device, select Settings>Display>Auto-rotate
Getting started 11
Basic function
Learn to use calling functions, such as making and
answering calls, using options available during a call
or customizing and using call-related features.
Call log
Make a call
1 In the application list, tap
2 Dial the number directly or choose one number
from the filtered list that have matching digits.
3 Make a voice call or a video call.
4 Tap
to end the call.
The phone dialer’s Smart dial features makes it quick and easy
for you to make a call. Simply enter the phone number or first
few letters of the person’s name you want to call. Smart dial
automatically searches and filters your stored contacts and
the phone numbers from the call history.
For international calls, long press 0 to enter the “+” sign for
the international prefix.
It is illegal in many areas to record a call without permission.
Always ask the other party for permission before recording
a call.
12 Basic function
Make a
voice call
Turn on/off
dial pad
Make a video
Answer/Reject a call
1 During an incoming call, press and hold
then drag your finger right to answer the call,
drag left
to reject the call.(Press the side
volume key to adjust the volume).
2 Tap
to turn on loudspeaker.
3 Tap
to hang up.
Make a conference call
If network applicable, you can handle two or more
calls, or make a conference call.
You can use your phone to send text message and
multimedia messages.
1 During a call, tap + to enter a phone number,
Send a message
and then tap
to dial the number. The second
number is dialled.
2 The first call is put on hold at this time.
3 Tap
to switch the phone, tap
to start
4 To end the call, tap
to hang up.
1 In the application list, tap
2 Tap New message
3 Enter the number or tap
Make an emergency call
Without a SIM card in phone, you can make the
emergency call.
In Europe, the standard emergency number is 112;
in the UK, it is 999.
to select the
number from phonebook.
Select the text field and enter your message
PressO>Add subject and add a subject for
the message.
and attach a file. (Pictures, Videos,
Audio or Slideshow)
to send the message.
If you've enabled but forgot your lock password or lock
pattern, you can still make emergency calls by tapping
Emergency call on the screen.
Copyright protected pictures and sound cannot be sent by
Basic function 13
Listen to your favorite music while go with the
music player.
Play music
1 Tap
tto open the music screen.
2 Select a music category.
3 Using the following keys to control playback.
Music settings
14 MultiMedia
Play and resume playback.
Pause the playback.
Select previous track.
Select next track.
Select the play mode:
• Repeat once (play current file
• Repeat all (play all the files in the
folder repeatedly)
Activate Shuffle mode, play current
file randomly.
Select to enter into playlist.
Return to the home screen.
Press O to enter into Settings:
• Party shuffle: Play all the files in the folder
Add to playlist : Add new music to your playlist.
Use as ringtone: Choose music as ringtone.
Delete: Delete the music from playlist.
Sound effects: Select a sound effect.
Library: Return to music category.
Search:Search for a music.
When listening to music, adjust the volume to a moderate
level. Continuous exposure to high volume may impair your
Learn about camera function. Let you take photos
as desired by using your phone.
Take a photo/video
1 In the application list, select
2 Tap
to switch to the camcorder..
3 Aim the camera lens at the subject and make
any necessary adjustments.
4 To zoom in, place two fingers on the screen and
slowly spread them apart. To zoom out, pinch
them together.
5 Tap where you want to focus on the preview
screen.The focus frame moves to the place you
tapped and changes to green when the subject is
in focus.
6 Select
to take a photo/video.The photo/
video is saved automatically.
Take a photo
MultiMedia 15
Camera shortcuts
Option Function
Auto scene Simply select the proper
detection mode for your shooting
conditions and subjects.
Smile shot Set the device to recognise
people’s faces and help you
take photos of them when
they smile.
Best shot Select the best mode for your
EV bracket Adjust the exposure value for
your shooting.
Camera settings.
Switch to the front camera to
take a photo of yourself.
You can turn on or off the
flash manually, or set the
camera to use the flash when
Take photo in normal mode.
Take three photos with
different exposures and then
combine them to improve
the contrast ratio.
Hide facial imperfections.
Panorama Take panoramic photos.
Multi angle You can capture shots of a
moving subject and then
combine them into a single
photo that shows the action.
16 MultiMedia
Camera settings
GPS location Set the camera to include location
information for your photos.
Adjust the exposure value to change
the brightness.
Color effect Apply a special effect, such as sepia
or black and white tones.
Scene mode Change the scene mode.
White balance enables the camera
to capture colors more accurately
by adjusting to your current lighting
Select a quality level for your
Properties photos.
Anti-flicker Reduce blur caused by the device's
vibration or movement.
Restore to default settings.
Continuous Continuous shooting function.
Picture size elect the size of picture.
Adjust the sensitivity of the imaging
Face beauty Hide facial imperfections.
Adjust the EIS level.
Microphone Turn on/off microphone.
Audio mode Activate the meeting mode to
improve the quality of recording.
Timer lapse Select the length of the delay before
the camcorder starts recording a
Zero shutter Turn on zero shutter delay, which
will help capture the picture.
Self timer
Set the device to recognise people’s
faces and help you take photos of
Select the length of the delay before
the camera takes a photo.
Apply a special effect.
Video quality Select a quality level for your
MultiMedia 17
View photos
After taking photos, select the image viewer icon to
view the taken photos or tap
to view photos.
• To view more photos, scroll left or right.
• To zoom in or out, place two fingers on the
screen and slowly spread them apart or pinch
them together. To return to the original size,
double-tap the screen.
• To send a photo to others, tap .
• Press the Option key O to access the
following options:
- Delete: delete the photo.
- Slideshow: To start a slide show.
- Edit: To edit the photo with the image editor.
- Rotate right: To rotate the photo clockwise.
- Rotate left: To rotate the photo anticlockwise.
- Crop:To add the photo to the clipboard.
- Set picture as: To set the photo as your
wallpaper or a contact image.
- Details: To view the detailed information of
this photo.
18 MultiMedia
Business applications
Slide the button on the left side of the phone down/
up to turn on/off power save.
1 In the application list, tap
2 You can select Best mode or My mode:
- Best mode: Retain call, SMS, disable data
- My mode: User can customize their own
powersave mode.
to enter into my mode setting: set
Brightness, Sleep time, select whether to disable
WLAN/mobile data/blue tooth/GPS and whether to
clean running Apps.
Business applications 19
Learn about how to set and use an alarm.
Set an alarm
1 In application list, tap
2 Tap
>On and set the details of the alarm, or
turn on the existing alarm.
Stop an alarm
When the alarm rings,
• Select
• Select
: The alarm stops.
: The alarm will sound again after 10
Create a world clock
to select a city in the world list.
Use the stopwatch
Tap >Start to begin the stopwatch.When you
are finished, select Stop.
• Tap
, delete files.
20 Business applications
Your phone can connect to a compatible Bluetooth
device for exchanging data.
Turn on/off Bluetooth
1 From the Home screen, tap
> Bluetooth.
2 Select to turn on/off the Bluetooth.
3 Tap the Bluetooth to enter into it for other
bluetooth settings.
Turn off Bluetooth when not in use to save battery power, or
in places where using a wireless device is prohibited, such as
on board an aircraft and in hospitals.
Send data via Bluetooth
1 Select a file or item, such as a contact, calendar
event, memo, or media file, from an appropriate
application or My files.
2 Select an option for sending data via Bluetooth.
3 Search for and pair with a Bluetooth-enabled
Receive data via Bluetooth
1 Turn on the Bluetooth firstly, then tap
Some devices, especially headsets or hands-free car kits, may
have a fixed Bluetooth PIN, such as 0000. If the other device
has a PIN, you must enter it.
Received data is saved to the bluetooth folder. If you receive
a contact, it is automatically saved to the phonebook..
Bluetooth to make device visible.
2 Then select Search for devices.
3 Select a device, Enter a pair password and select
Learn to use your phone’s wireless networking
capabilities to activate.You can connect to the
Internet or other network devices anywhere an
access point or wireless hotspot is available.
Accept to pair with the other device.
4 On the receiving device, accept the file.
Connections 21
Turn on Wi-Fi and connect to a Wi-Fi
3 Select USB tethering to activate the USB
1 From the Home screen, tap
tethering feature. Your device shares the mobile
network connection on your PC.
4 To stop sharing the network connection, tap to
turn off USB tethering.
>Wireless &
networks> Wi-Fi.
2 Drag the Wi-Fi switch to the right, turn Wi-Fi
3 Your device searches for available Wi-Fi APs
4 Select an AP.
5 If you selected a secured network, you'll be
asked to enter the network key or password.
6 Select Connect.
Mobile network sharing
Learn to set your device as a wireless modem or
wireless access point for PCs or other devices, and
share your device's mobile network connection.
Share mobile network via USB
1 Using a USB cable, connect the multifunction
jack on your device to a PC.
2 In the application list, select Settings>Wireless
and network>More>Tethering & portable
22 Connections
Definition .
information/set the SIM card for
data connection, call, message.
Activate the Wi-Fi feature to
connect to a Wi-Fi AP and access
the Internet or other network
Activate the Bluetooth feature to
exchange information over short
Data usage
Keep track of your data usage
amount, and customise the
settings for the limitation.
Airplane mode Activate Flight mode to disable all
wireless functions on your
device. You can use only nonnetwork features.
Set up and manage virtual private
networks (VPNs).
•Set to use your device as a
portable hotspot wireless modem by making a
USB connection with a
•Set to use your device as a
wireless access point for other
•Activate the Bluetooth
tethering feature to share your
mobile network with
computers via Bluetooth.
Mobile networks •Set to use data connections on
any mobile network.
•Set to use data connections
when you are roaming.
USB Internet
Sharing Windows PC internet via
USB cable
Settings 23
Audio profiles
24 Settings
Definition .
•Select the profiles of the phone.
•Set the volume and type for
ringtong, alarm and notification.
Change the settings to control
the display and backlight on your
View memory information for
your device and memory
card.You can also format the
memory card.
View the amount of battery
power consumed by your device.
Manage running applications,
move applications to or from the
storage card, and install or
uninstall programs.
Definition .
Location access Select the sources to use when
determining your location.
Set a screen lock or manage the
credential storage.
Language&input Set the operating system language
and region. You can also set
onscreen keyboard options.
Backup&reset Reset your settings to the factory
defaults and delete all your data.
Add your email accounts.
power on&off
Definition .
•Set the date and time, time
zone, and date or time format.
•Choose the time and date
formats that suit you.
Set the time to power on/off
Use these settings when you’ve
downloaded and installed an
accessibility tool, such as a screen
reader that provides voice
accessibility functions or services
on or off.
About phone
Tap About phone>Build
number for seven times, you can
open the Developer Options.
Activate and change the settings
for application development..
View different information about
the phone, such as the battery,
legal information, model number,
software version, base band
version and build number.
If the network is available, tap
System updates to update the
system to latest version.
Settings 25
Safety & Precaution
Keep your phone away from small children
Keep your phone and all accessories out of the reach of small
children. Small parts may cause choking or serious injury if
Radio Waves
Your phone transmits/receives radio waves in the GSM/WCDMA.
Check with the vehicle manufacturer that electronic equipment
used in your vehicle will not be affected by radio energy.
Switch off your phone...
Turn off the phone when in an aircraft. The use of mobile phones in
an aircraft may be dangerous for the operation of the aircraft,
disrupt the mobile phones network and may be illegal.
In hospitals, clinics, other health care centers and anywhere else
where you may be in the close vicinity of medical equipment.
In areas with a potentially explosive atmosphere (e.g. petrol stations
and also areas where the air contains dust particles, such as metal
powders).In a vehicle transporting flammable products or a vehicle
powered by liquefied petroleum gas (LPG).In quarries or other areas
where blasting operations are in progress.
Your mobile phone and your car
Avoid using your phone while driving and obey all regulations that
restrict the use of mobile phones while driving. Use hands free
accessories to increase your safety when possible. Ensure that your
phone and car kit do not block any air bags or other security devices
fitted in your car.
Handle your phone carefully and sensibly
For the optimal and satisfactory operation of the phone you are
recommended to use the phone in the normal operating position.
26 Safety & Precaution
• Do not expose your phone to extreme temperatures.
• Do not immerse the phone in any liquid; if your phone is damp,
switch it off, remove the battery and let them dry for 24hrs before
using them again.
• To clean the phone, wipe it with a soft cloth.
• In hot weather or after prolonged exposure to the sun (e.g., behind a
window or a windscreen), the temperature of your phone's casing
might increase. Be very careful in this case when picking up your
phone and also avoid using it with an ambient temperature over 40°
Protect batteries from damage
You should only use Philips Authentic Accessories, as the use of
any other accessories may damage your phone and may be
dangerous, and will make all guarantees for your Philips phone null and
void. The use of an unspecified type of battery may also cause an
Make sure damaged parts are replaced immediately by a qualified
technician and that they are replaced with genuine Philips replacement
• Your phone is powered by a rechargeable battery.
• Use specified charger only.
• Do not incinerate.
• Do not deform or open the battery.
• Do not allow metal objects (such as keys in your pocket) to short
circuit the battery contacts.
• Avoid exposure to excessive heat (>60° C or 140° F), moisture or
caustic environments.
Environmental care
Remember to observe the local regulations regarding the disposal
of the packaging materials, exhausted batteries and old phone and
please promote their recycling.Philips has marked the battery and
packaging with standard symbols designed to promote the recycling and
appropriate disposal of your eventual waste.
:The labeled packaging material is recyclable.
:A financial contribution has been made to the associated national
packaging recovery and recycling system.
:The plastic material is recyclable (also identifies the type of plastic).
Hearing Protection
When listening to music, adjust the volume to a moderate
Continuous exposure to high volume may impair your hearing.
WEEE Marking in the DFU: “Information to the Consumer”
Disposal of your old product
Your product is designed and manufactured with high quality materials
and components, which can be recycled and reused.
When this crossed-out wheeled bin symbol is attached to a
product it means the product is covered by the European
Directive 2002/96/EC
Please inform yourself about the local separate collection system
for electrical and electronic products.
Please act according to your local rules and do not dispose of your old
products with your normal household waste. The correct disposal of
your old product will help prevent potential negative consequences for
the environment and human health.
This device may contain commodities, technology or software subject to
export laws and regulations from the US and other countries. Diversion
contrary to law is prohibited.
If you have a pacemaker:
• Always keep the phone more than 15 cm from your pacemaker
when the phone is switched on, in order to avoid potential
• Do not carry the phone in a breast pocket.
• Use the ear opposite to the pacemaker to minimize the potential
• Switch off your phone if you suspect that interference is taking place.
Hearing aids
If you are a user of a hearing aid, consult your physician and hearing aid
manufacturer to learn whether your particular device is susceptible to
cellular phone interference.
How to prolong the battery life of your phone
To have your mobile phone function properly, sufficient battery power
is important. For the power-saving purpose, do the following, if
• Turn off the Bluetooth function of your phone.
• Set the backlight level and duration of your phone to a low value.
• Turn on the auto keypad lock, turn off the key sounds, tap vibration,
or vibration alerts.
• Establish GPRS connection when needed. Otherwise, your phone
will keep searching for GPRS connection, and drain your battery
• Turn off your phone if there is no coverage. Otherwise, the phone
will keep searching for network, and drain your battery power.
The phone does not switch on
Remove/reinstall the battery. Then charge the phone until the battery
icon stops scrolling. Unplug the charger and try to switch the mobile on.
The display shows BLOCKED when you switch on the phone
Somebody tried to use your phone but didn’t know the PIN code nor
the unblocking code (PUK). Contact your service provider.
Safety & Precaution 27
The display shows IMSI failure
This problem is related to your subscription. Contact your operator.
Your phone doesn’t return to idle screen
Long press the hang-up key or switch off the phone, check that the SIM
card and the battery are installed correctly and switch it on again.
The network symbol is not displayed
The network connection is lost. Either you are in a radio shadow (in a
tunnel or between tall buildings) or you are outside the network
coverage area. Try from another place, try to reconnect to the network
(especially when abroad), check that the antenna is in place if your mobile
has an external antenna, or contact your network operator for
The display doesn’t respond (or the display responds slowly) to
key presses
The display responds more slowly at very low temperatures. This is
normal and does not affect the operation of the phone. Take the phone
to a warmer place and try again. In other cases please contact your
phone supplier.
Your battery seems to over heat
You might be using a charger that was not intended for use with your
phone. Make sure you always use the Philips authentic accessory shipped
with your phone.
Your phone doesn’t display the phone numbers of incoming
This feature is network and subscription dependent. If the network
doesn’t send the caller’s number, the phone will display Call 1 or
Withheld instead. Contact your operator for detailed information on
this subject.
You can’t send text messages
Some networks don’t allow message exchanges with other networks.
First check that you have entered the number of your SMS centre, or
contact your operator for detailed information on this subject.
28 Safety & Precaution
You can’t receive and/or store JPEG pictures
A picture may not be accepted by your mobile phone if it is too large, if
its name is too long, or if it doesn’t have the correct file format.
You feel that you have missed some calls
Check your call divert options.
When charging, the battery icon shows no bar and the outline
is flashing
Only charge the battery in an environment where the temperature does
not go below 0°C (32°F) or above 50°C (113°F).
In other cases please contact your phone supplier.
The display shows SIM failure
Check that the SIM card has been inserted correctly. If the problem
persists, your SIM card may be damaged. Contact your operator.
When attempting to use a feature in the menu, the display
Some features are network dependent. They are only available,
therefore, if the network or your subscription supports them. Contact
your operator for detailed information on this subject.
The display shows INSERT YOUR SIM CARD
Check that the SIM card has been inserted correctly. If the problem
persists, your SIM card may be damaged. Contact your operator.
The autonomy of your phone seems lower than indicated on
the user guide
The autonomy is linked to your settings (e.g., ringer volume, backlight
duration) and the features you use. To increase the autonomy, and
whenever possible, you must deactivate features you do not use.
Your phone doesn’t work well in your car
A car contains many metallic parts that absorb electromagnetic waves
which can affect the phone’s performance. A car kit is available to
provide you with an external antenna and enables you to make and
receive phone calls without handling the handset.
• Check with the local authorities whether or not you are allowed to
use the phone while driving.
Your phone is not charging
If the battery is completely flat, it might take several minutes of precharge (up to 5 minutes in some cases) before the charging icon is
displayed on the screen.
The picture captured with the phone camera is not clear
Make sure that the camera lens on both sides is clean.
Trademark Declaration
Android is a trademark of Google, Inc.
is a trade-mark owned by
telefonaktiebolaget L M Ericsson, Sweden and licensed
to Philips.
PHILIPS and PHILIPS’ Shield Emblem are registered
trademarks of Koninklijke Philips N.V. manufactured by
Shenzhen Sang Fei Consumer Communications Co.,
Ltd. Under license from Koninklijke Philips N.V..
Specific Absorption Rate Information
International standards
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the limits for exposure to radio frequency
(RF) energy defined by the international standards. These
recommendations have been established by the International
Commission on Non-Ionizing Radiation Protection (ICNIRP) and, the
Institute of Electrical and Electronics Engineers (IEEE) that forecast a
substantial safety margin for assuring the protection of all persons,
regardless of age and health.
The exposure recommendations for mobile phones use a measurement
unit known as the Specific Absorption Rate (SAR). The SAR limit
recommended by the ICNIRP for the mobile phones used by the general
public is 2.0W/kg averaged over ten grams of tissue and, is 1.6W/kg
averaged over one gram of tissue by IEEE Std 1528 for the head.
Tests for SAR have been conducted using recommended operating
positions with the mobile phone transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR levels of
the mobile phone while operating are generally below the maximum SAR
value. This is because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network. In
general, the closer you are to a base station antenna, the lower the
power output.
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the international
protection standards for exposure to radio waves.
The highest SAR value for this W6610 model phone when
tested for compliance against the standard was 0.533 W/kg for
ICNIRP recommendation.
For limiting the radio waves exposure, it is recommended to reduce the
mobile phone call duration or to use a headset. The purpose of those
precautions is to take the mobile phone away from the head and the
Safety & Precaution 29
Declaration of Conformity
Shenzhen Sang Fei Consumer
Communications Co., Ltd.
11 Science and Technology Road,
Shenzhen Hi-tech Industrial Park,
Nanshan District, Shenzhen 518057
declare under our sole responsibility that the product
Philips Xenium W6610
TAC number: 8637 3702
to which this declaration relates, is in conformity with the following
SAFETY : EN 60950-1:2006/A12:2011
HEALTH : EN 62209-1:2006, EN 62209-2:2010
EN 50566:2013
EN 62479:2010 EN 50360:2001
EN 301 489-1 v1.9.2, EN 301 489-3 V1.6.1
EN 301 489-7 v1.3.1, EN 301 489-17 v2.2.1
EN 301 489-24 v1.5.1, EN 55013:2001/A2:2006
EN 55020:2007/A11:2011, EN 55022:2010, EN 55024:2010
Radio: EN 300 328 V1.7.1, EN300 440-2 V1.4.1, EN 300 440-1 V1.6.1
EN 301 511 V9.0.2 , EN 301 908-1 V6.2.1, EN 301 908-2 V5.4.1
EN 50332-1(2000-11), EN 50332-2(2003-10)
We hereby declare that (all essential radio test suites have been carried
out and that) the above named product is in conformity to all the
essential requirements of Directive 1999/5/EC.
The Conformity assessment procedure referred to in Article 10 and detailed in Annex III or IV of Directive 1999/5/EC has been followed with
the involvement of the following Notified Body(ies):
30 Safety & Precaution
TÜV SÜD BABT Octagon House, Concorde Way, Segensworth North,
Fareham, Hampshire, PO15 5RL
Identification mark: CE0168
January 20, 2014
Quality Manager