WAM550/WAM551
Wireless Audio - Multiroom
M5
User Manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
Safety Information
AA Regulatory Compliance Statements
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
The lighting flash and arrowhead
within the triangle is a warning sign
alerting you to dangerous voltage
inside the product.
❚❚ Warning
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
THE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
The explanation point within the
triangle is a warning sign alerting
you to important instructions
accompanying the product.
• This product contains chemicals known to the State of California to cause cancer and
reproductive toxicity.
• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• Do not expose this apparatus to dripping or splashing.
Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket.
Consequently, the power plug must be easily and readily accessible at all times.
❚❚ FCC Statement: (for U.S.A)
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet that is on a different circuit than the outlet the receiver is
connected to.
• Consult the dealer or an experienced radio/TV technician for help.
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FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available. You
cannot select other channels.
This device and it's antennas must not be co-located or operated in conjunction with any other
antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
This device operates in the 5.15~5.25GHz frequency range. It is restricted to indoor
environments only.
IMPORTANT NOTE
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20cm)
between the radiator and your body.
❚❚ IC Statement: (for Canada)
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device.
For products available in the US and Canadian markets, only channels 1~11 are available. You
cannot select other channels.
This device and it's antennas must not be co-located or operated in conjunction with any other
antenna or transmitter except in accordance with IC multi-transmitter product procedures.
This device may automatically discontinue transmission if there is no information to transmit,
or an operational failure. Note that this is not intended to prohibit the transmission of control or
signaling information or the use of repetitive codes where required by the technology.
To reduce potential for harmful interference to co-channel mobile satellite systems, this device
operates in the 5150-5250 MHz band, and is for indoor use only.
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IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20cm)
between the radiator and your body.
❚❚ Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the safety instructions
listed below.
Keep these operating instructions handy for future reference.
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including AV receivers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where it exits the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused for long periods
of time.
14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as when the power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
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AA Safety precautions
❚❚ Power Supply Precautions
• Do not overload outlets or extension cords.
-- This may result in abnormal heat or fire.
• Do not plug in or unplug the power cord with wet hands.
• Do not place the product near heating equipment.
• To clean the power plug blades, remove the plug from the wall outlet and wipe the blades with
a dry cloth only.
• Do not bend the power cord or pull it forcefully.
• Do not put heavy objects on the power cord.
• Do not plug the power cord into a loose or damaged outlet.
• Fully insert the power cord's plug into the the wall outlet so that the plug is firmly attached to
the outlet.
-- If the connection is unstable, there is a risk of fire.
❚❚ Installation Precautions
• Do not install the product near equipment or objects that generate heat or produce fire
(candles, mosquito coils, heaters, radiators, etc.). Do not install in direct sunlight.
• When moving the product, turn off the power and disconnect all cords (include the power
cord) from the unit.
-- A damaged cord may cause a fire and poses a risk of electric shock.
• Installing the product in environments with high heat or humidity, dust, or extreme cold, can
lead to quality problems or cause the product to malfunction. Before you install the product
in an environment that is outside the norm, please contact a Samsung service center for
additional information.
• When placing the product on a shelf, cabinet, or desk, make sure the top panel faces
upwards.
• Do not place the product on an unstable surface (e.g. a shaky shelf, a tilted desk, etc.).
-- Dropping the product can cause it to malfunction and poses a risk of injury. Severe vibration or
impact can also cause the product to malfunction and lead to a fire hazard.
• Install your product with enough space around it for ventilation.
-- Leave at least 4 inches (10cm) at the rear of the product and more than 2 inches (5cm) on
each side of the product.
• Keep the plastic packing materials out of reach of your children.
-- Children playing with the plastic packing materials run the risk of suffication.
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❚❚ Usage Precautions
• Using for an extended time at high volume may cause serious damage to your hearing.
-- If you are exposed to sound louder than 85db for an extended time, you may adversely affect
your hearing. The louder the sound is, the more seriously damaged your hearing may become.
Note that an ordinary conversation is between 50 to 60 db and road noise is approximately 80
db.
• This product contains dangerous high voltage. Do not attempt to disassemble, repair, or
modify it yourself.
-- Contact a Samsung service center when your product is in need of repair.
• Do not place any container that contains liquid on the product (e.g. a vase, beverages,
cosmetics, chemicals, etc.). Do do not allow any metal objects (e.g. coins, hair clips, etc.) or
flammable material (e.g. paper, matches, etc.) to enter the product (through the air vents, I/O
ports, etc.).
-- If any harmful material or liquid enters the product, turn off the product immediately, unplug
the power cord, and then contact a Samsung service center.
• Do not drop the product. In case of a mechanical breakdown, disconnect the power cord and
contact a Samsung service center.
-- There is a risk of fire or electric shock.
• Do not hold or pull the product by the power cord or the signal cable.
-- A damaged cable can cause the product to malfunction, cause a fire, and poses a risk of
electric shock.
• Do not use or keep flammable materials near the product.
• If the product emits an abnormal sound or a burnt smell or smokes, unplug the power-cord
immediately and contact a Samsung service center.
• If you smell gas, ventilate the room immediately. Do not touch the power plug of the product.
Do not turn the product off or on.
• Do not strike or subject the product to a sudden shock. Do not pierce the product with a
sharp object.
❚❚ Cleaning Precautions
• Never use alcohol, solvents, waxes, benzene, thinners, air freshener, or lubricants to clean the
product, or spray insecticide on the product.
-- Using any of these materials can discolor the exterior coating or cause it to split or peel off,
or remove the labelling on the product.
• To clean the product, unplug the power cord, and then wipe the product with a clean, dry,
soft cloth (Microfiber, cotton).
-- Avoid leaving dust on the product. Dust can scratch its the surface.
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AA Additional Information
❚❚ About NFC (Android only)
• NFC tagging to establish a Bluetooth connection will not work while the product is being
powered on and off.
• NFC tagging to establish a Bluetooth connection will not work while the battery indicator on
the Bluetooth device is blinking.
❚❚ About the Network Connection
• Depending on the wireless router used, some network operations may perform differently.
• For detailed information on networking with a wireless router or modem, refer to the router's
or modem's documentation.
• Select one wireless channel that is not used currently. If the selected channel is used by
another communication device nearby, radio interference may result in communication failure.
• In compliance with the newest Wi-Fi certification specifications, the HUB does not support
WEP, TKIP, or TKIP-AES (WPA2 Mixed) security encryption in networks running in the 802.11n
mode.
• By its nature, wireless LAN may experience radio interference depending on the environmental
conditions (such as wireless router performance, distance, obstruction, interference with other
wireless devices, etc.)
• WEP encryption does not work with WPS (PBC) / WPS (PIN).
❚❚ Compatible products
• Mobile : Android 2.3.3 (Gingerbread) or above, iOS (6.0) or above
NOTE
99 Some devices may not be compatible with the product.
99 Note that a product of an older version may not be supported.
AA Copyright
© 2014 Samsung Electronics Co.,Ltd.
All rights reserved; No part or whole of this user's manual may be reproduced or copied without
the prior written permission of Samsung Electronics Co.,Ltd.
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Contents
Safety Information
Regulatory Compliance Statements.............................................................. 2
Warning......................................................................................................................2
FCC Statement: (for U.S.A).........................................................................................2
IC Statement: (for Canada)..........................................................................................3
Important Safety Instructions.......................................................................................4
Safety precautions........................................................................................ 5
Power Supply Precautions..........................................................................................5
Installation Precautions................................................................................................5
Usage Precautions......................................................................................................6
Cleaning Precautions..................................................................................................6
Additional Information................................................................................... 7
About NFC (Android only)............................................................................................7
About the Network Connection...................................................................................7
Compatible products...................................................................................................7
Copyright..................................................................................................... 7
Understanding Your M5
Before you begin........................................................................................ 12
Communication Basics.............................................................................................12
Basic Connection....................................................................................... 12
How you can enjoy your M5....................................................................... 13
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Getting Started
Top Panel................................................................................................... 14
Rear Panel.................................................................................................. 15
Accessories................................................................................................ 16
Available Accessories (Not Included)........................................................... 16
Connecting the Stand................................................................................. 17
Sleep Mode................................................................................................ 17
Installing on a wall....................................................................................... 17
Connections
Connecting with a HUB (Not Included)........................................................ 18
Connecting the M5(s) to Your Network with a HUB (Not Included).............................18
Connecting without a HUB (Not Included)................................................... 20
Connecting the M5 to Your Network with a LAN Cable (For a Single M5)..................20
Connecting the M5 to Your Network via the WPS Method (For a Single M5)..............22
Connecting the M5 to Your Network via the Wi-Fi Setup Method (For a Single M5)
- For Android.............................................................................................................24
Connecting the M5 to Your Network via the Wi-Fi Setup Method (For a Single M5)
- For iOS...................................................................................................................27
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Connecting with TV SoundConnect function............................................... 31
Disconnecting TV SoundConnect..............................................................................32
Connecting the M5 to Bluetooth Devices.................................................... 33
Disconnecting Bluetooth...........................................................................................34
Connecting with NFC function - For Android............................................... 35
Adding an M5............................................................................................. 36
Adding an extra M5 to a HUB that is connected to an M5.........................................36
Adding another M5 and Hub to a single M5 in use....................................................37
Adding a HUB............................................................................................ 39
Relocating the M5...................................................................................... 39
Functions
Installing the Samsung Multiroom App........................................................ 40
Accessing the Samsung Multiroom App..................................................... 40
Using the Samsung Multiroom App ........................................................... 41
Renaming a connected M5.......................................................................................41
Switching the input source........................................................................................41
Changing the sort order of listed M5s ............................................................................ 42
Grouping M5s...........................................................................................................43
Playing a Song..........................................................................................................44
Sorting songs............................................................................................................44
Creating a Playlist......................................................................................................45
Listening to a radio station........................................................................................47
Setting Presets..........................................................................................................47
Setting the Default Radio Stations in Speaker Preset.................................................49
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Searching for a Radio Station....................................................................................49
Playing music from content providers .......................................................................50
Playing music from the Amazon cloud player.............................................................50
Playing music from a selected device........................................................................50
Using the Settings menu............................................................................. 51
Guide........................................................................................................................51
Service......................................................................................................................52
Speaker Settings.......................................................................................................53
Clock........................................................................................................................56
Support.....................................................................................................................57
Open source licenses................................................................................................58
App Version..............................................................................................................58
Reset your product..................................................................................... 59
Resetting the M5.......................................................................................................59
Resetting the HUB (Not Included)..............................................................................59
Appendix
Troubleshooting.......................................................................................... 60
Open Source License Notice...................................................................... 62
Licences..................................................................................................... 62
Specifications............................................................................................. 63
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Understanding Your M5
AA Before you begin
❚❚ Communication Basics
Smart Device:
Android, iOS
(App Control)
Internet
Wireless Router
1 Requirements: Wireless Router, Smart Device
2 The wireless router should be connected to the Internet.
3 The smart device should be connected to the router via a Wi-Fi connection.
AA Basic Connection
Wireless Router
Wired
• If you have a HUB, you can use two or more M5s in a multi-room configuration.
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AA How you can enjoy your M5
• Stream music through Internet radio, music services, or from the cloud.
• Play music through a Wi-Fi connection from your smart device.
• Play music from your phone, PC, or smart devices via Bluetooth.
• Use the TV SoundConnect function to play sound from your Samsung TV.
• If you have connected a HUB, you can configure multiple M5s in a Multi-room set-up with
Internet radio, music services, and Samsung Link.
-- Note that Bluetooth and TV SoundConnect are not configured for Multi-room set-ups.
tunein
PANDORA
Rhapsody
Streaming music services
You can play music on devices
connected to your local network
using App's Devices menu.
You can play music
from your smart devices
through the M5 using a
Wi-Fi connection.
Enable the Bluetooth
function of your smart device
and the [Samsung] M5 will
appear on the device list.
You can listen to the sound from
your Samsung TV through the M5
by using the TV SoundConnect
function.
NOTES
99 Depending on your region or manufacturer, supported streaming music services may differ.
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Getting Started
AA Top Panel
q
w er
t y
VOLU
ME
VOLU
ME
1
2
3
4
NFC Tag
Internet Radio
Preset button
Bluetooth button
TV SoundConnect
button
5
Volume Control
6
Mute button
Connect your NFC compatible device via Bluetooth to the M5 using the simple NFC
tagging procedure. (Android only)
Press this button to listen to an Internet radio station. Each time you press the
button, you change the radio station.
Press this button to enable Bluetooth.
Press this button to enable TV SoundConnect.
Controls the volume level.
Touch and drag softly with your finger to make adjustments.
This will not work if you press with excessive force.
Mutes the sound from this M5. Press again to restore the sound to the previous
volume level.
NOTES
99 When you turn on the M5, touch buttons appear on its top panel.
Mute button for more than 5 seconds to place the M5 into Sleep Mode.
99 Press and hold the
TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect
99 Press and hold the
and connect a new TV.
Internet Radio Preset button on the top panel of the
99 You can listen to a radio station by pressing the
M5. Each time you press the button, the M5 changes the station.
NFC Tag on the top panel of the M5. (Android
99 Enable your smart device's Bluetooth by touching it to the
only)
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AA Rear Panel
q
SPK ADD
WPS
Wi-Fi SETUP
SPK ADD
w
WPS
Wi-Fi SETUP
e
r
SERVICE
SERVICE
ETHERNET
t
POWER
DC 14V 2.5A
ETHERNET
y
POWER
DC 14V 2.5A
1
SPK ADD button
(Speaker Add)
Press this button to add an M5 to your network.
2
WPS/Wi-Fi SETUP
button
3
Wall Mount
You can purchase a wall-mount to hang your product on the wall.
(For more information, please refer to page 17.)
4
SERVICE
For service only. Lets service technicians update the firmware of the M5.
5
ETHERNET
Lets you connect the M5 to your network using a LAN cable.
6
POWER
Connection for the M5's power adapter.
Press this button to connect your M5 to your network using WPS or Wi-Fi setup.
NOTES
99 SPK ADD Button: Press for 1 second to pair your M5 with a HUB.
99 WPS / Wi-Fi SETUP Button:
-- Press for 1 second to connect the M5 to your wireless router using WPS.
-- Press and hold down for more than 5 seconds until you hear a fast, 3 note beep to connect the M5 to
your network through your smart device using the Wi-Fi Setup method.
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AA Accessories
Confirm you have the supplied accessories shown below.
VOLUM
E
Wireless Audio - Multiroom
M5
Power Adapter
(BN44-00659A)
User manual
(AH68-02695A)
Stand
(WAM550 : AH96-02814A
WAM551 : AH96-02814B)
Getting started
(AH68-02696A)
AA Available Accessories (Not Included)
HUB: WAM250
NOTES
99 Information on available accessories and their release dates can be found on the Samsung website.
99 When purchasing an accessory, check whether it is compatible with the M5.
99 Use authentic Samsung accessories. Damage and problems caused by unauthorized accessories can void
your warranty.
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AA Connecting the Stand
➧
•• Insert the stand into slot A of the M5. •• Tighten a screw at B.
➧
•• The M5 can now be installed
vertically.
Caution
99 Do not place the M5 on an unstable surface.
AA Sleep Mode
`` In Wi-Fi / Bluetooth / TV SoundConnect mode
-- The M5 switches to the sleep mode if there is no music playback or no button operation
(either from the top panel or from the app) for 25 minutes.
NOTES
99 While playing music in the Wi-Fi, Bluetooth, or TV SoundConnect connection modes, the M5 will not
switch to the Sleep mode.
Mute button for more than 5 seconds.
99 To switch to the Sleep mode manually, press and hold the
AA Installing on a wall
You can purchase your preferred wall-mount additionally to install the product on a wall if you want.
`` Considerations for purchasing
For weight and hole size, refer to page 63.
-- Endurable load : Above 5.1 lbs (2.3kg)
-- Hole size : 1/4 - 20 threaded insert
NOTES
99 Since Wall-mount installation is optional, you should additionally purchase corresponding accessories
99 Please have a qualified installer install the Wall Mount Bracket.
99 Ask professional installation company to mount your product on the wall.
99 Check the strength of the wall before you install the Wall Mount Bracket. If the strength is insufficient,make
sure to reinforce the wall before installing the Wall Mount Bracket and the M5 on the wall.
99 For more information, please refer to the Wall Mount's manual.
99 Samsung Electronics is not liable for any damage to the product due to the product being installed
inappropriately.
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Connections
AA Connecting with a HUB (Not Included)
• If the M5 fails to connect to your network or its network connection operates abnormally,
place the M5 closer to the HUB or your router and try again.
• The M5 is a wireless network device. Its communications with your network may
be disrupted because of the distance between it and other devices on the network,
obstructions, or interference from other wireless devices.
❚❚ Connecting the M5(s) to Your Network with a HUB (Not Included)
ETHERNET
HUB
POWER
Plug In
VOLUME
Wireless Router
LAN
Plug In
1 Connect a LAN cable to the router and the ETHERNET SWITCH on the back of the
HUB.
NOTE
99 You can connect the LAN cable to any ETHERNET SWITCH Port on the HUB.
2 Attach the HUB's power cord to the power port on the rear of the HUB, and then plug
the power cord into an electrical outlet.
3 The power (
) and the HUB (
) indicators on the HUB's front turn on.
) begins to flash, plug the M5(s) into an outlet.
When the pairing indicator (
The pairing indicator on the M5 starts to flash.
If the HUB's pairing indicator does not flash, press the SPK ADD button on the rear of the
HUB.
NOTE
99 If you are adding multiple M5s, connect all the M5's to electrical outlets. If you are not connecting all
the M5s, refer to pages 36~38. Press here
4 Wait until the pairing indicator on the M5 stops flashing. If the M5's LED indicator turns
solid blue, pairing is complete. The M5 may also beep.
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NOTES
99 Place each M5 at least 20 inches (50 cm) from the HUB when connecting them to the HUB.
99 Your smart device cannot connect to the M5 or the HUB if there is no wireless router.
99 To confirm you have a proper connection, check the pairing indicator on the front of the HUB.
-- When you turn on the HUB for the first time, there is a 20 minute pairing period.
The pairing indicator (
) will blink for these 20 minutes or until pairing occurs. When you press
the SPK ADD button to pair additional M5s, the pairing period is reduced to 10 minutes. The pairing
indicator (
) flashes for 10 minutes or until pairing occurs. Turn on the M5 you want to pair while
the pairing indicator is flashing.
-- If pairing mode has expired, press the SPK ADD button on the rear of the HUB to turn on pairing
mode again. Then, turn the M5 off and then on or press the SPK ADD button on the rear of the M5
to link the M5 to the HUB.
99 For a proper connection, connect the HUB to your router before turning on the M5.
-- Connecting the M5 to the HUB may take a few minutes.
-- There will be a brief sound when the connection is established.
5 Connect your smart device to your Wi-Fi network. (The HUB and the smart device should
be connected to the same router.)
6 Download the Samsung Multiroom app from Google Play or App Store of your smart
device.
7 On your smart device, select the Samsung Multiroom app. Setup starts.
8 If the automatic setup fails, run the App again and follow the instructions in the app guide
on your device to connect the M5 and the HUB.
NOTE
99 After pairing is complete, the M5 naming screen appears. Edit the name or enter a name of your own
choosing.
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AA Connecting without a HUB (Not Included)
• If the M5 fails to connect to your network or its network connection operates abnormally,
place the M5 closer to the HUB or your router and try again.
• The M5 is a wireless network device. Its communications with your network may
be disrupted because of the distance between it and other devices on the network,
obstructions, or interference from other wireless devices.
❚❚ Connecting the M5 to Your Network with a LAN Cable (For a Single M5)
Wireless Router
LAN
ETHERNET
VOLUME
Plug In
POWER
DC 14V 2.5A
1 Connect one end of the LAN cable to the M5's ETHERNET port. Connect the other end
to your wireless router. (You cannot use the M5 without a wireless router.)
VOLUME
2 Plug the M5 into an electrical outlet. The LED pairing indicator starts to blink.
3 Connect your smart device to your Wi-Fi network.
4 Download the Samsung Multiroom app from Google Play or App Store of your smart
device.
5 On your Smart device, select the Samsung Multiroom app. Setup starts.
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6 In the app, select "I don't have a Hub", and then press Next. On the next screen, select
M5/M7, and then press Next. On the next screen, select Wired, and then press Next.
7 Unplug the M5's power cable, and then plug it in again.
NOTE
99 After pairing is complete, the M5 naming screen appears. Edit the name or enter a name of your own
choosing.
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❚❚ Connecting the M5 to Your Network via the WPS Method (For a Single
M5)
WPS/Wi-Fi SETUP button
SPK ADD
WPS
Wi-Fi SETUP
ETHERNET
WPS button
POWER
DC 14V 2.5A
Plug In
WPS
VOLUME
Wireless Router
NOTES
99 The M5 does not support Wi-Fi Direct or Wi-Fi Setup (tethering).
99 Some Wi-Fi devices may search for and find the M5, but not support the connection.
99 For activation of the WPS function on a relevant AP, refer to the AP's manual.
99 The WPS function may not be supported on some APs.
In that case connect to the Internet using a wired network or the M5's Wi-Fi Setup.
VOLUME
1 Plug the M5 into an electrical outlet. The LED pairing indicator starts to blink.
2 Connect your smart device to your Wi-Fi network.
3 Download the Samsung Multiroom app from Google Play or App Store of your smart
device.
4 On your smart device, select the Samsung Multiroom app. Setup starts.
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5 In the app, select "I don't have a Hub", and then press Next. On the next screen, select
M5/M7, and then press Next. On the next screen, select WPS, and then press Next.
6 Press the WPS button on your wireless router, and then press the WPS/Wi-Fi SETUP
button on the back of the M5. Once the M5 is connected, the M5 produces a sound, and
the LED pairing indicator on the front stops flashing.
Press Next on your smart device when the LED pairing indicator stops flashing.
NOTES
99 The M5 goes into stand-by for 2 minutes when you press the WPS/Wi-Fi SETUP button. While the M5
is in stand-by, press the WPS button of your router.
99 For the WPS stand-by duration and the specifications of your router, refer to the router's manual.
99 After pairing is complete, the M5 naming screen appears. Edit the name or enter a name of your own
choosing.
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❚❚ Connecting the M5 to Your Network via the Wi-Fi Setup Method (For a
Single M5) - For Android
WPS/Wi-Fi SETUP button
SPK ADD
WPS
Wi-Fi SETUP
ETHERNET
POWER
DC 14V 2.5A
VOLUME
Wireless Router
1 Plug the M5 into an electrical outlet. The LED pairing indicator starts to blink.
2 Connect your smart device to your Wi-Fi network.
3 Download the Samsung Multiroom app from Google Play of your smart device.
4 On your smart device, select the Samsung Multiroom app. Setup starts.
5 In the app, select "I don't have a Hub", and then press Next. On the next screen, select
M5/M7, and then press Next. On the next screen, select Wi-Fi Setup, and then press
Next.
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6 Press and hold the WPS/Wi-Fi SETUP button on the back of your M5 for 5 seconds.
The indicator LED stops blinking and turns solid blue. You should also hear a notification
sound.
7 Press Next. The smart device lists available networks and devices.
8 Select [Samsung] M5. This is the default M5 name. The M5 connects to your smart
device.
(The default security PIN is 1234567890.)
9 Press Next. The smart device lists available networks. Select your network from the list.
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10 If you have a password for your network, the Security screen appears on your smart
device. Use the keyboard that appears to enter your password.
When done, press Done.
11 Your smart device connects to the same network your M5 is attached to.
When the connection is complete, press Next.
NOTES
99 Connecting to a secure wireless network requires the correct password.
-- For the password of your secured home or work wireless network, consult your Internet service
provider or the network administrator.
-- For the password of a Wi-Fi network in a public place such as a cafe or theater, consult the location's
general manager or information center.
99 After pairing is complete, the M5 naming screen appears. Edit the name or enter a name of your own
choosing.
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❚❚ Connecting the M5 to Your Network via the Wi-Fi Setup Method (For a
Single M5) - For iOS
WPS/Wi-Fi SETUP button
SPK ADD
WPS
Wi-Fi SETUP
ETHERNET
POWER
DC 14V 2.5A
VOLUME
Wireless Router
1 Plug the M5 into an electrical outlet. The LED pairing indicator starts to blink.
2 Connect your smart device to your Wi-Fi network.
3 Download the Samsung Multiroom app from App Store of your smart device.
4 On your smart device, select the Samsung Multiroom app. Setup starts.
5 In the app, select "I don't have a Hub", and then press Next. On the next screen, select
M5/M7, and then press Next. On the next screen, select Wi-Fi Setup, and then press
Next.
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6 Press and hold the WPS/Wi-Fi SETUP button on the back of your M5 for 5 seconds.
The indicator LED stops blinking and turns solid blue. You should also hear a notification
sound.
7 Press Next.
8 Press OK.
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9 Press the smart device's Home button to leave app and select Settings.
10 Choose the M5's Wi-Fi point.
11 Select [Samsung] M5. This is the default M5's name. The M5 connects to your smart
device.
(The default security PIN is 1234567890.)
12 Use the keyboard that appears to enter your password.
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13 Press the Next on the app screen. The smart device lists available networks. Select your
network from the list.
14 If you have a password for your network, the Security screen appears on your smart
device. Use the keyboard that appears to enter your password.
When done, press Connect.
15 Your smart device connects to the same network your M5 is attached to.
When the connection is complete, press Next.
NOTES
99 Connecting to a secure wireless network requires the correct password.
-- For the password of your secured home or work wireless network, consult your Internet service
provider or the network administrator.
-- For the password of a Wi-Fi network in a public place such as a cafe or theater, consult the
location's general manager or information center.
99 After pairing is complete, the M5 naming screen appears. Edit the name or enter a name of your own
choosing.
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AA Connecting with TV SoundConnect function
This section explains how to connect the M5 to Bluetooth compatible SAMSUNG TVs.
VOLUME
TV
Connect
1 Plug the M5 into an outlet, and then press the
panel.
TV SoundConnect button on its top
2 Set Add New Device to On in the TV's TV SoundConnect Settings menu. (Refer to
the TV's user manual for details.)
A message asking whether to proceed with Bluetooth pairing appears.
3 Select Yes.
The M5 pairs with the TV.
4 Select the desired track to play from your TV's music list.
5 The M5 plays the track you selected.
NOTES
TV SoundConnect button for more than 5 seconds to reset the TV
99 Press and hold the
SoundConnect.
99 Optimal pairing distance is 3.3 feet(1 m) or less.
99 If you unplug the M5, the TV SoundConnect connection is terminated. To re-establish the connection,
plug the M5 into an outlet, and then set the TV SoundConnect connection again.
99 When the M5 is sleep mode, the TV SoundConnect connection is not terminated.
99 Only one M5 can be connected to the TV via TV SoundConnect.
99 Operational range of TV SoundConnect
-- Recommended pairing range: up to 3.3 feet(1 m).
-- Recommended operating range: up to 6.5 feet(2 m).
-- The connection may be lost or sound may stutter if the distance between the TV and the M5
exceeds 6.5 feet(2 m).
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99 Before activating this function, be sure to activate the Samsung TV's SoundConnect or SoundShare
mode.
99 The SoundConnect feature is available on some Samsung TVs released since 2012. Check whether
your TV supports the SoundShare or SoundConnect function.
(For further details, refer to the TV's user's manual.)
99 Instability in the network environment may cause connection to be lost or sound to stutter.
❚❚ Disconnecting TV SoundConnect
To disconnect the TV SoundConnect connection, turn off the TV SoundConnect function on
your TV.
(For more information, please refer to the TV's user manual.)
You can also disconnect the TV SoundConnect connection in the App.
1 On your Smart device, select the Samsung Multiroom app.
2 Press the Source button.
3 Switch to another mode and the TV SoundConnect connection terminates.
NOTES
99 To establish a Wi-Fi connection, see pages 18~30. Press here
To establish a Bluetooth connection, see page 33. Press here
99 You can also terminate the TV SoundConnect connection by pressing the
Radio Preset button on the M5.
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Bluetooth or
Internet
AA Connecting the M5 to Bluetooth Devices
You can connect the M5 to Bluetooth devices and enjoy music with high quality stereo sound,
all without wires.
Bluetooth technology lets Bluetooth-compliant devices interconnect easily with each other using
a short, wireless connection.
To connect a Bluetooth device to your M5, follow these steps:
VOLUME
Smart device
Connect
1 Plug the M5 into an electrical outlet, and then press the
panel.
Bluetooth button on its top
2 Enable your smart device's Bluetooth function, and then select Scan for Devices.
3 Select the [Samsung] M5.
4 Select the desired track to play from your smart device's music list.
5 The M5 plays the track you selected.
NOTES
99 A Bluetooth device may cause noise or malfunction, depending on usage, when:
-- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or
the M5.
-- It is subject to electrical variation from obstructions caused by a wall, corner, or by office
partitioning.
-- It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
99 Pair the M5 with the Bluetooth device while they are close together.
99 The further the distance between the M5 and the Bluetooth device, the worse the quality. If the
distance exceeds the Bluetooth operational range, the connection is lost.
99 The Bluetooth connection only works when the Bluetooth device is close to the M5. The connection is
automatically cut off if the Bluetooth device moves out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
99 This M5 may cause electric interference during its operation.
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99 In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the M5
and the Bluetooth device exceeds 16.25 ft (5m).
99 You may be required to enter a PIN code (password) when connecting the Bluetooth device to the M5.
If the PIN code input window appears, enter 0000.
99 The M5 supports SBC data (44.1kHz, 48kHz).
99 The AVRCP feature is not supported.
99 Connect only to a Bluetooth device that supports the A2DP (AV) function.
99 You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.
99 Only one Bluetooth device can be paired at a time.
99 If you unplug the M5, the Bluetooth connection is terminated. To re-establish the connection, plug the
M5 into an outlet, and then set the Bluetooth connection again.
❚❚ Disconnecting Bluetooth
To disconnect the Bluetooth connection, turn off the Bluetooth function on your smart device.
(For more information, please refer to the smart device's user manual.)
You can also disconnect the Bluetooth connection in the App.
1 On your smart device, select the Samsung Multiroom app.
2 Press the Source button.
3 Switch to another mode and the Bluetooth connection will terminate.
NOTES
99 To establish a Wi-Fi connection, see pages 18~30. Press here
To establish a TV SoundConnect connection, see page 31. Press here
TV SoundConnect or
99 You can also terminate the Bluetooth connection by pressing the
Radio Preset button on the M5.
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Internet
AA Connecting with NFC function - For Android
You can connect the M5 to Bluetooth devices easily by gently touch the smart device to the
mark on the top panel of the M5.
Connect your NFC compatible device to enjoy music with high quality stereo sound, all without
wires.
VOLUME
Smart device
Connect
1 Plug the M5 into an electrical outlet.
2 Turn on the NFC function on your Smart device, and then gently touch the device to the
mark on the top panel of the M5.
3 The Bluetooth screen appears on your Smart device.
4 Select OK.
5 Select the desired track to play from your smart device's music list.
6 The M5 plays the track you selected.
NOTES
mark on the top
99 To disconnect the Bluetooth connection, gently touch the smart device to the
panel of the M5 again.
99 Please be careful not to disturb other buttons around the NFC tag.
99 Do not place or play back your NFC device on top of the NFC tag on the M5. Vibrations from the
music may cause the device to tip over and cause the M5 to disconnect or damage the device.
99 The NFC function is built into Android devices running Android OS 4.1 Jellybean or later.
99 The position of the NFC antenna differs on different devices. Check where the NFC antenna is before
connecting.
99 If your device is covered with a thick case, the connection may not succeed.
mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in
99 The
other countries.
99 If you unplug the M5, the NFC connection is terminated. To re-establish the connection, plug the M5
into an outlet, and then set the NFC connection again.
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AA Adding an M5
• Before adding an M5, unplug all M5s that are connected to the Samsung Multiroom app.
• If you add a new HUB and an extra M5 and connect them to the same wireless router
that an existing M5 is connected to, the existing M5 will disappear from the Samsung
Multiroom app. To re-connect the existing M5, connect it to the newly added HUB.
❚❚ Adding an extra M5 to a HUB that is connected to an M5
1 Press the SPK ADD button on the back of the HUB.
(The Pairing indicator on the front of the HUB will blink.)
NOTE
99 The pairing indicator (
flashing.
) flashes during the pairing mode. You plug in M5 whille the indicator is
2 Plug the M5 you are adding into an electrical outlet, and then press the SPK ADD button
on the back of the M5.
When the M5 connects to the HUB, the M5 beeps or sounds, and the M5's LED
indicator stops flashing.
3 On your smart device, select the Samsung Multiroom app. Setup starts.
NOTE
99 After pairing is complete, the M5 naming screen appears. Edit the name or enter a name of your own
choosing.
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❚❚ Adding another M5 and Hub to a single M5 in use
`` When the M5 in use is connected to the router with a LAN cable
1 Disconnect the LAN cable from the M5 in use.
2 Connect the HUB to the wireless router with the LAN cable, and then plug in the
HUB's power cable.
3 Plug in the power cable of the new M5. The new M5's blue LED pairing indicator starts
to flash. Wait until the pairing indicator on the M5 stops flashing. When the indicator
stops flashing, pairing is complete. The M5 may also beep.
4 Turn off the old M5 by disconnecting the power cable. Then. connect it again.
Press the SPK ADD button on the back of the M5. The M5's blue LED pairing
indicator starts to flash. Wait until the pairing indicator on the M5 stops flashing. When
the indicator stops flashing, pairing is complete. The M5 may also beep.
5 On your smart device, select the Samsung Multiroom app. Setup starts.
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`` When the M5 in use is connected using WPS or the Wi-Fi Setup method
1 Connect the HUB to your wireless router with a LAN cable, and then plug the HUB's
power cable into an electrical outlet.
2 Plug in the power cable of the new M5. The new M5's blue LED pairing indicator starts
to flash. Wait until the pairing indicator on the M5 stops flashing. When the indicator
stops flashing, pairing is complete. The M5 may also beep.
3 Turn off the old M5 by disconnecting the power cable. Then, connect it again. Press
the SPK ADD button the back of the old M5. The old M5's blue LED pairing indicator
starts to flash. Wait until the pairing indicator on the M5 stops flashing.
When the indicator stops flashing, pairing is complete. The M5 may also beep.
4 On your smart device, select the Samsung Multiroom app. Setup starts.
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AA Adding a HUB
An M5 and a HUB may not pair successfully if the M5 and HUB are too far apart or are on
different floors.
In such cases, you can link two HUBs together by setting the second HUB to Repeater mode.
The additional HUB amplifies the signal and lets you pair the M5 to the closest HUB.
1 Set the HUB that is connected to the wireless router
to Pairing mode by pressing its SPK ADD button for 1
second.
2 Plug in the new HUB you are using as an extender,
and then press its SPK ADD button for 10 seconds.
3 The newly added HUB's LED indicators turn off and
on, and it switches to Repeater mode.
4 Once the connection between the two HUBs has been
established, the added HUB's (
) indicator stops
blinking.
M5
Used as a
extender
NOTES
99 If your smart device is not connected to the wireless router
with a Wi-Fi connection, the M5 will not appear on the
Samsung Multiroom app.
99 Place the HUB that is in Repeater mode in an appropriate
location between the M5 and the HUB that is connected to the wireless router.
99 You can set only one HUB to Repeater mode.
HUB
AA Relocating the M5
When relocating your M5, refer to the below table.
HUB
Wireless router If you want to connect your M5 to the If you want to connect your M5 to a
current wireless router.
different wireless router.
Without a HUB
Turn off the M5, relocate it and then turn
it on.
With a HUB
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Turn off the M5, relocate it, then establish
the new connection as described in the
installation instructions on pages 18
through 30. Press here
Connect a LAN cable between the HUB
and the new wireless router, turn on the
HUB, and then turn on the M5.
Functions
AA Installing the Samsung Multiroom App
To use the M5, you must download and then install the Samsung Multiroom App by accessing
the app through Google play or App Store.
With the Samsung Multiroom App installed, you can play music stored in your smart device,
from connected devices and other content providers, and from Internet radio stations.
`` Android
Market search : Samsung Multiroom
ANDROID APP ON
`` iOS
ANDROID APP ON
Market search : Samsung Multiroom
AA Accessing the Samsung Multiroom App
To access the Samsung Multiroom app, press the Multiroom app icon on your smart device.
Samsung
Multiroom
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AA Using the Samsung Multiroom App
❚❚ Renaming a connected M5
You can rename M5s connected to your network.
1 Tap the
and then enter the name you want using the keyboard.
When finished, select Done or Save.
❚❚ Switching the input source
You can switch the input source.
1 Press the Source button on the Speaker List screen.
2 Select a source from the list of sources that appears.
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❚❚ Changing the sort order of listed M5s
If you have added multiple M5s, this function is available. (See pages 36~38.)
1 Drag the
of the M5 you want to re-order up or down.
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Press here
❚❚ Grouping M5s
You can group multiple M5s linked to the App and play the same music on all connected M5s in
the same group.
This function is available only If you have added multiple M5s. (See pages 36~38.) Press here
NOTES
99 This function is available only when M5s are connected to a HUB.
If there are no M5s connected to a HUB, the Group button will not appear.
99 The Group Play function is not available for Bluetooth, NFC tagging(Android only), and TV SoundConnect
connections.
1 Press the Group button on the Speaker List screen.
2 Select the M5's you want to group from the list that appears. When finished, select Done.
NOTE
99 You cannot assign an M5 to more than one group.
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❚❚ Playing a Song
1 Press the
.
2 Select My Phone.
3 Select the desired song from the list that appears. The song plays.
❚❚ Sorting songs
You can list and sort the songs in your smart device by selecting one of the tabs on the My
Music screen.
• Songs : Shows the list of music stored in the smart device.
• Albums : Shows the list of music stored in the smart device, sorted by album.
• Folders : Shows the list of music stored in the smart device, sorted by stored folder.
• More + : Shows the list of music stored in the smart device, sorted by artist and genre.
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❚❚ Creating a Playlist
1 Press the
.
2 Select the desired tracks. When done, select Add to Playlists, and then select Create
Playlist.
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3 Enter a name for the playlist, and then select Done or Save.
The track is added to the Playlist folder.
4 Select the desired Playlist.
5 Select the desired song from the list that appears. The song plays.
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❚❚ Listening to a radio station
1 Select TuneIn.
The TuneIn screen appears with the following tabs:
• Favorites : Lists 3 default radio stations.
• Browse : Lists all supported Internet radio stations.
• Search : Lets your search for a desired Internet radio station using keypad input.
2 Select the desired radio station from the displayed list. The selected radio station plays.
NOTES
Internet Radio Preset button on the top panel of
99 You can listen to a radio station by pressing the
the M5.
The M5 switches automatically to a default Internet radio station.
Internet Radio Preset button, the M5 switches to the next default station,
99 Each time you press the
cycling through the 3 default stations.
To change the default stations, see page 49. Press here
❚❚ Setting Presets
Add a channel to the Presets list so you can quickly find a desired station.
1 Search for the desired radio station using the Browse menu.
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2 Select a station from the radio play list to display the selected radio station's front page.
Touch ♥, and then select Save.
3 The selected radio station is added to the Presets list.
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❚❚ Setting the Default Radio Stations in Speaker Preset
Each time you press the
Internet Radio Preset button on the M5's top panel, the M5
switches automatically to a default Internet radio station.
To replace the randomly selected default Internet radio stations with your own Internet radio
stations, follow these steps:
1 Press the Edit button to open the edit box.
Press and drag
for each selection up to Presets, and then select Done.
NOTE
99 If you press the Internet Radio Preset button and then run the App while listening to an Internet
Radio station, the App jumps to the radio station editing page automatically.
❚❚ Searching for a Radio Station
1 Select TuneIn.
The TuneIn screen appears.
2 Select Search to find the desired radio station.
Touch the Search box, and then enter the name or call letters of the radio station you want to
search for using the keyboard.
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❚❚ Playing music from content providers
1 Select Services.
2 You can play music from content providers.
NOTES
99 Depending on your region or manufacturer, supported content services may differ.
99 You may not subscribe to a service using your smart device.
To use a for-pay service, first subscribe to the service through your computer.
❚❚ Playing music from the Amazon cloud player
1 Select Music.
2 You can play music from the Amazon cloud player.
❚❚ Playing music from a selected device
Displays a list of devices connected to your wireless router.
-- You can play the music on devices connected to your local network using the M5's Devices menu.
1 Select Devices.
2 Select the desired device.
3 You can play music from the selected device on the M5.
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AA Using the Settings menu
1 Press the
button.
❚❚ Guide
`` App Tutorial
Select App Tutorial to learn how to use the app.
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`` Coach Mark
• Disable : The Help text is not displayed as you navigate through the screens.
• Enable : The app displays Help text as you navigate through the screens.
❚❚ Service
`` Amazon Music, Pandora, Rhapsody
Displays a list of available services.
NOTES
99 Depending on your region or manufacturer, supported content services may differ.
99 You may not subscribe to a service using your smart device.
To use a for-pay service, first subscribe to the service through your computer.
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`` TuneIn Radio
Gives you access to TuneIn Radio.
❚❚ Speaker Settings
`` Add Speaker
Lets you can add one or more M5s to the App and enjoy the music stored in your smart
device from one or more connected M5s.
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`` Front LED
• Disable : Turns off the M5's Front LED indicators.
• Enable : Turns on the M5's Front LED indicators.
`` Sound Feedback
• Disable : Turns off the Sound Feedback.
• Enable : Turns on the Sound Feedback.
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`` Software Auto Update
Shows the M5's current software version, and lets you turn auto update on or off.
• On : When on, automatically updates the software when new firmware is released.
• Off : Turns off the auto update function.
Software
version of M5
NOTES
99 Auto update is available when your M5 is connected to a network and the Software Auto Update
function is set to On.
99 It is strongly recommended that Software Auto Update settings on all the M5s used are set to On.
Problems with networked functions (such as Group Play and Ear to Hear) may otherwise occur due
to incompatibility issues when a variety of M5 software versions is used on linked M5s.
99 For each M5 with an outdated software version,
1) set the Software Auto Update setting to On and
2) press and hold the
Mute button for more than 5 seconds.
The M5 will then turn off and on so as to update its software automatically.
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❚❚ Clock
`` Alarm
Lets you set the Alarm.
`` Sleep Timer
Lets you set the Sleep Timer.
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❚❚ Support
`` Device ID
Lets you check the Device ID.
`` Contact Samsung
Provides a link to the Samsung website.
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❚❚ Open source licenses
Lets you view the Open source licenses.
❚❚ App Version
Lets you view the App Version.
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AA Reset your product
❚❚ Resetting the M5
1 Press and hold both the
Internet Radio Preset and
5 seconds to reset the M5.
Mute buttons for more than
2 The Touch button on the M5 will blink twice.
3 Press and hold the
the M5.
Internet Radio Preset button for more than 5 seconds to reboot
NOTE
99 After resetting the M5, stored information will be lost.
❚❚ Resetting the HUB (Not Included)
1 Press and hold the reset hole with a pen tip for 5 seconds, and wait for all LEDs to begin
to flash.
Then, unplug the HUB and plug it in again.
2 Unplug and then plug in your M5s.
NOTE
99 If you have reset the HUB, you must unlug and plug in your M5s for a proper connection with the HUB.
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Appendix
AA Troubleshooting
Refer to the table below when this product does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the product,
disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-7267864).
Symptom
The unit will not turn on.
A function does not work when
the button is pressed.
Sound is not produced.
Check
•• Is the power adapter plugged into •• Connect the power adaptor to the
the outlet?
outlet.
•• Is there static electricity in the air? •• Disconnect the power plug and
connect it again.
•• Is the Mute function on?
•• Is the volume set to minimum?
The TV SoundConnect (TV pairing) •• Does your TV support TV
failed.
SoundConnect?
•• Is your TV firmware the latest
version?
•• Does an error occur when
connecting?
HUB doesn't work properly
Remedy
•• Is the HUB plugged in?
•• Is the LAN cable connected to
the wireless router and the HUB
properly?
•• When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
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•• Connect it correctly.
•• Press the
Mute button to
cancel the mute function.
•• Adjust the volume.
•• TV SoundConnect is supported by
some Samsung TVs released after
2012. Check your TV to see if it
supports TV SoundConnect.
•• Press and hold the
TV SoundConnect
button to the connection.
•• Update your TV with the latest
firmware.
•• Contact the Samsung Call Center.
•• Press and hold the
TV SoundConnect
button for more than 5 seconds to reset TV
SoundConnect and connect a new TV.
•• Plug in the HUB.
•• Connect the LAN cable to the
ETHERNET SWITCH on the back
of the HUB and to your wireless
router.
•• Reset the HUB (see page 59).
Press here
•• If you experience troubles with
connecting the HUB and M5, try
relocating the M5 so that the M5
is closer to the wireless router or
HUB.
Symptom
M5 doesn't work properly
Check
Remedy
•• Is the M5 plugged in?
•• Plug in the M5.
•• Does the M5's front LED indicator •• Check whether the Wi-Fi router
remain red 5 minutes after turning
you're using had been certified for
on?
Wi-Fi.
•• Unplug the M5, plug it back in,
and then reconnect it to the router.
•• Reset the M5 (see page 59).
Press here
•• If used with a HUB
-- Make sure the smart device and
the HUB are connected to the
same Wi-Fi network.
-- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 18, item 3.)
Press here
I cannot group speakers.
•• Is the product connected to the
network via Wi-Fi?
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-- If the problem persists, reset the
HUB (see page 59). Press here
-- Unplug, then plug in the HUB.
Then, unplug and plug in the
M5.
-- If you experience troubles with
connecting the HUB and M5,
try relocating the M5 so that
the M5 is closer to the wireless
router or HUB.
•• If the product is connected to
the network via Bluetooth, NFC
tagging(Android only), or TV
SoundConnect, you cannot use the
group speakers function.
Symptom
App doesn't work properly
Check
•• Does an error occur when
accessing the app?
Remedy
•• Make sure your smart device is
compatible with the app. (See
page 7) Press here
•• Make sure the app is the latest
version.
•• Make sure the M5's front LED
turns from red to blue.
•• If used with a HUB
-- Make sure the HUB and the
smart device are connected to
same router.
-- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 18, item 3.)
Press here
-- If you experience troubles with
connecting the HUB and M5,
try relocating the M5 so that
the M5 is closer to the wireless
router or HUB.
NOTE
99 If the problem persists, consult the service center for troubleshooting.
AA Open Source License Notice
• For further information on Open Sources used in this product, please visit the website: http://
opensource.samsung.com
AA Licences
• The Spotify Software is subject to third party licenses found here :
www.spotify.com/connect/third-party-licenses.
• For more information about Spotify Connect, please visit www.spotify.
com/connect
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AA Specifications
Power Requirements
General
Power Consumption
15 W
Dimensions
13,5 (W) X 6,6 (D) X 4,4 (H) inches
Weight
5.07 Ibs
Operating Temperature Range
Operating Humidity Range
Ethernet
10 % to 75 %
100BASE - TX Terminal
Wireless LAN
Network
+41°F to +95°F
Built-in
WEP (OPEN)
Security
WPA-PSK (TKIP)
WPA2-PSK (AES)
WPS(PBC/PIN)
Supported
-- Network speeds equal to or below 10Mbps are not supported.
(If using LAN cable, you'd better to use STP type.)
-- Design and specifications are subject to change without prior notice.
-- Weight and dimensions are approximate.
-- Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect
or call, (877) 278 - 0799.
-- This user manual is based on the product using the Android or iOS operating system.
-- App screen is based on Android operating system and it may change after you upgrade the
software version.
-- For further details on using the product, visit www.samsung.com.
63
444
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited
warranty period of:
One (1) Year Parts and Labor*
(*90 Days Parts and Labor for Commercial Use)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Transportation of the
product to and from the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts
or products if found to be defective during the limited warranty period specified above. All replaced parts and products become
the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set
forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an “AS
IS” basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the
extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following,
including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this
product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect,
fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this
product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure
to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the
instruction book; product removal or reinstallation; reception problems and distortion related to noise, echo, interference or other
signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED
ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND
PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY
TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS
NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung
reseller.
THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED
RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED.
For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Area
North America
CANADA
URUGUAY
000-405-437-33
PARAGUAY
009-800-542-0001
CHILE
BOLIVIA
COLOMBIA
COSTA RICA
DOMINICA
ECUADOR
EL SALVADOR
GUATEMALA
HONDURAS
JAMAICA
NICARAGUA
PANAMA
PERU
PUERTO RICO
0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros)
800-SAMSUNG(726-7864)
800-10-7260
Bogotá 600 12 72
Gratis desde cualquier parte del país 01 8000
112 112 ó desde su celular #SAM(726)
0-800-507-7267
00-800-1-SAMSUNG (726-7864)
1-800-751-2676
1-800-10-72670
1-800-SAMSUNG (72-6786)
800-6225
1-800-299-0013
1-800-299-0033
800-27919267
800-2791-9111
1-800-234-7267
1-800-SAMSUNG (726-7864)
001-800-5077267
800-7267
800-0101
0-800-777-08
Desde celulares por favor llamar al número 336
8686
1-800-682-3180
TRINIDAD
& TOBAGO
Venezuela
AUSTRIA
0-800-SAMSUNG (726-7864)
0800 - SAMSUNG (0800 - 7267864)
BOSNIA
BULGARIA
CROATIA
CZECH
DENMARK
FINLAND
051 331 999
07001 33 11, sharing cost
062 726 786
800 - SAMSUNG (800-726786)
70 70 19 70
030-6227 515
BELGIUM
Europe
1-800-SAMSUNG(726-7864)
U.S.A - Consumer
1-800-SAMSUNG(726-7864)
Electronics
MEXICO
01-800-SAMSUNG(726-7864)
ARGENTINE
0800-333-3733
BRAZIL
Latin America
Contact Center 
1-800-SAMSUNG(726-7864)
02-201-24-18
Web Site
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
www.samsung.com/us/support
www.samsung.com/mx/support
www.samsung.com/ar/support
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/br/support
www.samsung.com/cl/support
www.samsung.com/cl/support
www.samsung.com/co/support
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/pe/support
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/ve/support
www.samsung.com/at/support
www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support (French)
www.samsung.com/support
www.samsung.com/bg/support
www.samsung.com/hr/support
www.samsung.com/cz/support
www.samsung.com/dk/support
www.samsung.com/fi/support
Area
FRANCE
GERMANY
CYPRUS
GREECE
HUNGARY
ITALIA
LUXEMBURG
MONTENEGRO
SLOVENIA
Europe
NETHERLANDS
NORWAY
POLAND
PORTUGAL
ROMANIA
SERBIA
SLOVAKIA
SPAIN
SWEDEN
SWITZERLAND
U.K
EIRE
LITHUANIA
LATVIA
ESTONIA
RUSSIA
GEORGIA
ARMENIA
AZERBAIJAN
0771 726 7864 (SAMSUNG)
0848 726 78 64 (0848-SAMSUNG)
UZBEKISTAN
KYRGYZSTAN
TADJIKISTAN
MONGOLIA
0330 SAMSUNG (7267864)
0818 717100
8-800-77777
8000-7267
800-7267
8-800-555-55-55
0-800-555-555
0-800-05-555
088-55-55-555
8-10-800-500-55-500(GSM: 7799, VIP care
7700)
8-10-800-500-55-500
8-10-800-500-55-500
8-10-800-500-55-500
7-800-555-55-55
BELARUS
MOLDOVA
810-800-500-55-500
0-800-614-40
KAZAKHSTAN
CIS
Contact Center 
01 48 63 00 00
0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt. Festnetz, aus dem
Mobilfunk max. 0,60 €/Anruf)
8009 4000 only from landline, toll free
80111-SAMSUNG (80111 726 7864) only from
land line
(+30) 210 6897691 from mobile and land line
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
800-SAMSUNG (800.7267864)
261 03 710
020 405 888
080 697 267
090 726 786
0900-SAMSUNG (0900-7267864) (€ 0,10/Min)
815 56480
0 801-172-678* lub +48 22 607-93-33 **
*(całkowity koszt połączenia jak za 1 impuls
według taryfy operatora)
** (koszt połączenia według taryfy operatora)
808 20 7267
08008 SAMSUNG (08008 726 7864)
TOLL FREE No.
011 321 6899
0800 - SAMSUNG(0800-726 786)
0034902172678
UKRAINE
0-800-502-000
Web Site
www.samsung.com/fr/support
www.samsung.com/de/support
www.samsung.com/gr/support
http://www.samsung.com/hu/support
www.samsung.com/it/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/si/support
www.samsung.com/nl/support
www.samsung.com/no/support
www.samsung.com/pl/support
www.samsung.com/pt/support
www.samsung.com/ro/support
www.samsung.com/rs/support
www.samsung.com/sk/support
www.samsung.com/es/support
www.samsung.com/se/support
www.samsung.com/ch/support (German)
www.samsung.com/ch_fr/support (French)
www.samsung.com/uk/support
www.samsung.com/ie/support
www.samsung.com/lt/support
www.samsung.com/lv/support
www.samsung.com/ee/support
www.samsung.com/ru/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/kz_ru/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/ua/support (Ukrainian)
www.samsung.com/ua_ru/support (Russian)
www.samsung.com/support
www.samsung.com/support
Area
AUSTRALIA
NEW ZEALAND
CHINA
HONG KONG
INDIA
Asia Pacific
INDONESIA
JAPAN
MALAYSIA
PHILIPPINES
SINGAPORE
THAILAND
TAIWAN
VIETNAM
U.A.E
OMAN
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QATAR
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MENA
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PAKISTAN
TUNISIA
JORDAN
SYRIA
IRAN
MOROCCO
SAUDI ARABIA
TURKEY
NIGERIA
Ghana
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Cote D’ Ivoire
SENEGAL
CAMEROON
KENYA
UGANDA
TANZANIA
RWANDA
BURUNDI
DRC
SUDAN
SOUTH AFRICA
BOTSWANA
NAMIBIA
ZAMBIA
MOZAMBIQUE
Contact Center 
1300 362 603
0800 SAMSUNG (0800 726 786)
400-810-5858
(852) 3698 4698
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
30308282 - Non Toll Free
0800112888
021-56997777
0120-327-527
1800-88-9999
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline]
1800-SAMSUNG(726-7864)
0-2689-3232,
1800-29-3232
0800-32-9999
1800 588 889
800-SAMSUNG (726-7864)
800-SAMSUNG(726-7864)
183-2255 (183-CALL)
8000-4726
800-2255 (800-CALL)
08000-726786
16580
021 36 11 00
0800-Samsung (72678) 80-1000-12 0800-22273
06 5777444
18252273
021-8255
080 100 2255
920021230
444 77 11
0800-726-7864
0800-10077
0302-200077
8000 0077
800-00-0077
7095-0077
0800 545 545
0800 300 300
0685 88 99 00
9999
200
499999
1969
0860 SAMSUNG (726 7864)
8007260000
08 197 267 864
0211 350370
847267864 / 827267864
Web Site
www.samsung.com/au/support
www.samsung.com/nz/support
www.samsung.com/cn/support
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
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www.samsung.com/my/support
www.samsung.com/ph/support
www.samsung.com/sg/support
www.samsung.com/th/support
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www.samsung.com/vn/support
www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
www.samsung.com/eg/support
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www.samsung.com/Levant/support (English)
www.samsung.com/iran/support
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www.samsung.com/sa/support
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www.samsung.com/tr/support
www.samsung.com/africa_en/support
www.samsung.com/africa_fr/support
www.samsung.com/support
www.samsung.com/support
QUESTIONS OR COMMENTS?
AREA
CALL
OR VISIT US ONLINE AT
IN THE US
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(726-7864)
www.samsung.com/us/
support
WRITE
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