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- User Guide
Addonics HDUS11SNDX User guide
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Addonics Technologies HDUS11SNDX is a 1:11 HDD duplicator that allows for quick and easy duplication of hard drives. It features various functions such as copying, comparing, and erasing data, making it suitable for data migration, backup, and recovery tasks. With its ability to handle up to 11 hard drives simultaneously, the HDUS11SNDX offers efficient and high-speed data transfer, saving you time and effort.
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T E C H N O L O G I E S User Guide 1:11 HDD Duplicator (HDUS11SNDX) www.addonics.com Technical Support If you need any assistance to get your unit functioning properly, please have your product information ready and contact Addonics Technical Support at: Hours: 8:30 am - 6:00 pm PST Phone: 408-453-6212 Email: http://www.addonics.com/support/query/ Table Of Contents Basic Instructions Functions Copy HDD Compare HDD PreScan Source ReScan Bus Source Size Overwrite Setup Advanced Setup Basic Troubleshooting Error Messages List Firmware Update Procedure www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) . . . . . . . . . . . . . Page 3 . . . . . . . . . . . . . Page 4 . . . . . . . . . . . . . Page 5 . . . . . . . . . . . . . Page 5 . . . . . . . . . . . . . Page 6 . . . . . . . . . . . . . Page 7 . . . . . . . . . . . . . Page 7 . . . . . . . . . . . . . Page 8 . . . . . . . . . . . . . Page 9 . . . . . . . . . . . . . Page 12 . . . . . . . . . . . . . Page 15 . . . . . . . . . . . . . Page 16 . . . . . . . . . . . . . Page 17 Phone: 408-453-6212 Email: www.addonics.com/support/query/ Basic Instructions I. Installing Drive into the HDD Duplicator For installing a hard drive on the various enclosures that come with the HDD duplicator, refer to the bundled enclosure installation guides. Step 1 Once the hard drive is installed on the drive enclosure, slide in the Source drive into the drive bay. Push down the handle and using the key provided, turn the key lock to the Lock position. This will secure the drive and turn on the power to the hard drive. Step 2 Slide in the Target drive into the drive bay. Push down the handle and using the key provided, turn the key lock to the Lock position. This will secure the drive and turn on the power to the hard drive. II. a. b. Connecting the Power Cable and Powering On c. Connect the power cord provided from the wall outlet to the back of the tower. A main power switch is located at the back of the tower. Turn the switch on. Another auxiliary switch is located on the front of the tower. Push the auxiliary switch button to turn on the HDD duplicator. III. The Duplicator Panel There are four buttons and an LCD on the panel of HDD Duplicator. 1 – LCD shows a function or a message. Duplicator Panel 2 – it is used to scroll up function menus. 3 – it is used to scroll down function menus. 4 – it is used to execute a function. 5 – it is used to cancel a function. IV. Duplicating a drive When the duplicator powers on, it initializes and goes through the steps below Shows the firmware version HD Duplicator 1-1 Ver: Detect Drives' status. Detect Drives 1 2 ENT 4 ESC 5 3 Initialize SDRAM's status.. Initialize SDRAM Shows the first function: 1.Copy HD Copy HDD copies data directly from the source hard disk to the target hard disk. Press ENT button to begin copy. The system will auto-detect the hard disks and show the following info on the LCD. Copy-36MBs 0% 235.7GB 1:48 The LCD will show the following info during the copying process: remaining time, completed percentage. The copy speed, capacity and time will vary depending on the source hard disk. Once the copying process is complete the LCD will display the following results. Copy HD OK: www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Functions The copy controller has 11 functions in total, with the 11th (Adv Setup) being a hidden system function that only appears when the ESC key is pressed for 2 seconds until there is a beep. These are shown below. 1. Copy HDD 2. Async Copy HDD 3. Compare HDD 4. Async Compare 5. PreScan Source Duplicator Controller 6. ReScan BUS 7. Source Size 8. Secure Erase 9. Overwrite 10. Setup 11. Adv Setup 10-01. Language 10-02. Copy Size 10. Setup 10-03. Startup Menu 11-01. Read Error Skip 10-04. Auto Compare 11-02. Update Firmware 10-05. Button Sound 11-03. Compare Firmware 10-06. Device Info 11-04. Quick Erase HDD 10-07. System Info 11. Adv Setup 11-05. Full Erase HDD 10-08. Fast Copy 11-06. H/W Diagnostic 10-09. Auto Start Drive 11-07. Load Default 10-10. Auto Start Timer 11-08. Copy HPA 10-11. Tolerance Size 11-09. Burn In 10-12. BootTime Delay 10-13. Quick Compare www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Copy HDD Copy HDD copies data directly fromthe source hard disk to the target hard disk. Please make sure that the capacity of the target hard disk is equalrolarger than the source hard disk. Choose option 1 fromthe menu: 1. Copy HDD HDD:11 232.9GB Press ENT to begin copy. The system w ill auto-detect the hard disksand show the following copying info on the LCD. Copy-36MB/s 0% 232.9GB 00:00:00 ed time, completed The LCD w ill show the following info during the copying process: elaps percentage. The copy speed, capacity and time will vary depending on the source hard disk. Once he tfollowing results. the copying process is complete the LCD will display Copy HDD OK: 11 Fail: 0 Async Copy HDD This option is used to specify the size of the source for simplifying further copying operations. Choose option 2 from the me nu: 2. Async C opy HDD HDD:10 232.9GB Press ENT . Before the start of ht e reproduction, if the consoledetects that a hard drive capacity is lesshan t source, then the LCD will show the corresponding channel number. 8 Space NotEnough he tfollowing info. And then automatically copies. The LCD will display Acpy-36MB/s 0% 232.9GB 00:00:00 If the replication process to conti nue to add additi onal hard diskdevice, LCD will only show the last completed percentage. Once the copying process is completehe t LCD will display the following results. Async Copy HDD OK: 11 Fail: 0 Compare rd disk is dentical i to the target hard disk Compare HDD is used to seethe if data on a source ha after the Copy HDoperation. Choose option 3 from the me nu: www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ 3. Compare HDD HDD: 11 232.9GB Press ENT to begin the comparison. The CD L will display the following info. Comp-23MB/s 0% 232.9GB 00:00:00 Once the comparison is completethe LCD will display the following info as well asthe amount of data on the sourcehard disk. Compare OK:11 Fail: 0 Di Async Compare Compare HDD is used to see if the data on a source hard disk is identical to the target hard disk after the Copy HDD operation. While compare process is on-going, allows you to plug-in additional target drives and comparison will automatically start for the added target drive. Choose option 4 from the me nu: 4. Async Com pare HDD: 11 232.9GB Press ENT to begin the async comparis on. The LCD will display the following info. ACmp-23MB/s 0% 232.9GB 00: 00:00 If the comparison process continu es to add additional hard disk device, LCD w ill only show the last completed percentage. Once the copying process is completehe t LCD will display the following results. Compare OK:11 Fail: 0 Di PreScan Source PreScan HDD is used to check if the source hard disk can be accessed properly. It also tests the read speed. Choose option 5 fromthe menu: Press ENT 5. PreScan Source HDD : 11 232.9GB to begin scan. The CD L will display the following info Scan-90MB/s 1% 230.6GB00:00:27 Once the scan is complete , the LCD will display the corresponding results PreScan OK! www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ ReScan Bus ReScan Bus allows swapping the source or target in and out without having to reboot the system. Choose option 6 from the menu: 6. ReSc an BUS Press ENT to re-scan hardware. The LCDllwi display the follo wing info. Re-Scan BUS NOW? Yes When the scan is complete theCD L will display the fol lowing info. Bus re- sc an OK! Source Size Source Size is used to show the capacity of the source. Choose option 7 fromthe menu: 7. Source Size Press ENT and the LCD will show the following info. HDD:Hitachi Size:232.9GB Then press ENT and the LCD will show thedata's size info. HDD:Hitachi Data:200.9GB Secure Erase Secure Erase is used tope wi the data ofthe hard disk, i t will erase all of HDD of duplicator (included SourceHDD). Choose option 8 fromthe menu: 8. Secure Erase Press ENT to accessoption. By default it is setto No. Use the Up and Down arrow keysto choose Yes. Wipe all data. Continue? No Press ENT and the LCD will show the following info. www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ In Process Elapsed 01:00 Overwrite Overwrite is used to overwritethe data of the hard disk, it will erase all HDDs connected to theduplicator (including SourceHDD). There are 3ub-options: s One pass, 3 pass and 7 pass. Choose option 9 fromthe menu: 9. Overwrite Press ENT to access option. By default it is One pass Use the Upnd a Down arrow keys to ch oose other options. 9-01. Overwrite One pass Press ENT to access option. By default it is set to No. Use the Upnd a Down arrow keys to choose Yes. Wipe all data. Continue? No Press ENT and the LCD will showhe t following info. In Process Elapsed 01:00 Setup Setup allows various system settings to be changed. There are 12 sub-options: Language, Copy Size, Startup Menu, Auto Compare, Button Sound, Device Info, System Info, Fast Copy, Auto Start Drive, Auto Start Timer, Tolerance Size and Boot Time Delay. Choose option 8 fromthe menu: 10. Setup Language This option is used to selectthe system's lan guage support. Bydefault this is set to Eng lish. Press ENT to change the Langu age settings. Language English www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Copy Size This option is used to specify the sizef o the sourcehard disk for simplifying further copying operations. 10-02. Setup Copy Size Press ENT and the LCD will display a deta iled list of options as h s own below Copy Size 100%~1% (*MB) Use the Upand Down arrow keysto cho ent copy si zes.The system w ill heir corresponding percentages sothe user can specifyhe t amount to copy from the source hard disk. Press ENT to con and savethe changes. Startup Menu This option allows you to set an opti on other than "Se up" t to be displayed option on the menu every time you star t the system. ilable 10-03. Setup Startup Menu Press ENT then use the Up and Down rarow keysto choose other options. Bydefault t menu option is CopyHDD. Startup Menu 1. Copy HDD Auto Compare This option automatically compares the source hard disk withhe t target hard disk after a copy operation is completed. 10-04. Setup Auto Compare Press ENT to accessop On. and Down arrow keys to hoose c Auto Compare Button Sound This option is usedto control the sound of abutton when you press it. 10-05. Setup Button Sound Press ENT and the LCD will display the following info. Usethe Up and Down arrow keys to choose whether button sound is on Butt on Sound On www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Device Info This option is used to displayhe t details of all hard disks o cnnected to the copy controller. 10-06. Setup Device Info Press ENT and the LCD will display each hard disk' informati on in order as hsown below. 0 Source CH: 0 Hitachi 232.9GB System Info This option displays system informati on. 10-07. Setup System Info Fast Copy This option displays Fast Copy. Fast Copy only copies data on the source drive to the target drives. Currently only supports FAT, FAT32, NTFS, HFS, Ext2 and Ext3 partitions. 10-08. Setup Fast Copy Press ENT and the LCD will display the following info. Use the Upand Down arrow keysto choose unction currently on , FAT32, NTFS, HFS, whe Ext2 and Ext3 partitions.) Fast Copy On Auto Start Drive This option is used to display to copy automatica lly once you insert HDD on target port. 10-09. Setup Auto Start Drive Press ENT to enter the foll choose 1-11. defau he Up and Down arrow keysto Auto Start Drive Auto Start Timer This option is used to set the period of time when the duplicator starts copying automatically once you insert HDD on target port. Default is set at OFF, use the arrows to choose time. 10-10. Setup Auto Start Timer www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Press ENT to enter the foll choose 5 Sec50 Sec. defau he Up and Down a rrow keysto Auto Start Timer Tolerance Size the source and target capacity. This is to ensure that when the target drive is smaller than the source drive, the duplication process will not start. 10-11. Setup Tolerance Size Press ENT to enter the foll choose 1MB~100MB of source. defau he Up and Down a rrow keysto Tolerance Size 1MB BootTime Delay This option is used to to set boot delay time. 10-12. Setup BootTime Delay Press ENT to enter the foll choose 0~99 sec. t is 5 sec. Usehe t Up and Down arrow keys to BootTime Delay 5 sec Quick Compare This option is used to sethe t size of each comparison unit. 10-13. Setup Quick Compare Press ENT to enter the foll t is O he Up and Down a rrow keysto choose 1 Byte/1K/1 0K/100K/1MB/10MB/100 Mbytes. (In order to improvethe accuracy ofpure data can maintain the default settings.) Quick Compare www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Adv Setup Adv Se to more advanced system settings. To access this option, hold down theESC key for two secondsuntil it appears. 11. Adv Set up Read Error Skip This function sets the system to ig nore any errors during the copying process. Norma lly if there is an error during copying a warning is displayed on the LCD. By using this function, usersanc also copy a HDD with errors. 11-01. Adv Setup Read Error Skip Press ENT to enter the following screen. Bydefault this option is set to OFF. Use the up and down butt ons to enable or disable this option. Read Error Skip Update Firmware This function is usedto update the . Download the latest version of t from the Internet a webpage or view the instructions found later in this manual. 11-02. AdvSetup Update Firmware Compare Firmware This function is used to compare the is upgrading to. This ensureshat t the do "Last update F/W" indicates that it ishe t latest version. 11-03.Adv Setup CompareFirmware on with the new version the user he latest version. The message Searching F/W ... Please Wait ... Last update F/W OK! Quick Erase HDD This function is usedto quickly erase lal data on the HDD before using this uf nction. . Please backup any important data 11-04.Adv Setup Quick EraseHDD Press ENT to enter the following screen. Use the Up and Down erase. butt ons to select theHDD to Quick EraseHDD ALL/TargetCH:* www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Press ENT againand the LCD will prompt you t the er aseoperation. All data will be lost,Erase? No Full Erase HDD This function is us ed to full erase all data on the HDD. Please backup any important data before using this function. 11-05.Adv Setup Full EraseHDD Press ENT to enter the following screen. Use the Up and Down buttons to select the HDD to erase. Quick EraseHDD ALL/TargetCH:* Press ENT againand the LCD will prompt you t the er aseoperation. All data will be lost,Erase? No H/W Diagnostic Press ENT to enter the following screen. This function is use d toheck c that the system is operating normally. 11-06.Adv Setup H/W Diagnostic Press ENT again to enterthe following screen. The LCD will cycle through the test categories as the control panel is tested next (requires they are performed. TheCD L display ist manual operation), then followed by the system's inter nal diagnostics, hardware connection test then the RAMand SDFlash test. All test results are hsown on the LCD. This is a simple way to verify that the system is operatingnormally. Press ENT and the system will begin the tests as shown below. LCD Test Start Test IDE 0/1 OK Butt on Test ? SDRAM Test: 8192Kbytes OK FlashTest: OK hed Once the system diagnosticshave been completed the "Test finished" message w ill appear on the LCD. www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Load Default Press ESC to return to the main menu then use theENT butt on to select. This function resetsll a c byan settings to their factory default. This function helpsthe system recover from errorsaused illegal operation. 11-07.Adv Setup Load Default Press ENT to enter the following screen. Usethe Up and Down butt ons to con defaults. t to factory Load Default Con If Load Default OK, this will be displayed onthe LCDas shownbelow. Load Default Ok Copy HPA If this function is set to "ON", the system w ill completely copy the data in a source HDD's host protected area. 11-08. Adv Setup Copy HPA The default is "OFF" . Use the ENT , Up and Down buttons to change this to "On". Burn In This function is usedto burn test the system reliability. 11-09. Adv Setup Burn In Press ENT to enter the following screen. Burn In Mode Copy & Compare Copy & Cmp and Async Compare, then Use the Upand Down buttons to choose Compare, Async press ENT to con www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Basic Troubleshooting LCD c If the LCD blank after the device is turnedon, check that the power cable is properly onnected and that the power supply is on. Error Message t operation is manually When the system is running a copy operation or hardware diagnostics, if he ad to an terminated by pressingESC an error message w ill be shown by the LCD. This may le illegal operation and cause the deviceto stop reminding. If this happens, the device must be restarted. Hard Disk If unable to read the hard disk please check that the dat a and power cables are properly connected. Keys If pressing ht e keys onthe front panel producesno response from the system, the keys may have malfunctioned. Please check the controlpanel to see if the wiring has come loose. Firmware Upgrade hrough CD/DVD-ROM.If unable to The device a c n be updated to new version ade update t that t downloaded correctly. A fail may cause the duplicator to become ni operable. If the system is workingnormally, do not attempt this operation. If the system is alr eady experiencing problems, please contact your distributor for repairs. Startup/Shutdown Do not suddenly t the power while the system isperforming an operation. After shutting down normally, wait a moment (usually around 2 seconds) before starting the system again so it can run its self-diagnostics. About Copy HPA API-4. This area is not The HPA (Hos t Protected Area) is a dden hi data regionde ned in ATA/AT usually accessibleto software. The SATA HDD Duplicate Controller supports the copying of data from this hidden area. Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE) 1. Place drive in the source slot 2. Execute "PreScan" function for 1 minute 3. Press "ESC" key until you see "User Abort" on the LCD screen 4. Now remove the drive from the duplicator and connect it to your system, the HDD should be recognized and be able to initialize again www.addonics.com Technical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Firmware Update Procedure 4. Insert this drive to the Source slot of the duplicator. For subsystem, connect the drive to the Source SATA port 5. Select "Firmware Update" function under the "Setup" or "Advanced Setup" menu and press ENT to do the update. To access the "Advanced Setup", hold onto the ESC button for 5 seconds. The new option will appear Notes: SECURE ERASE - HDD duplicator sends a WIPE OVERWRITE - There are three options: One pass, 3 passes and 7 passes 5220.22-M. The duplicator writes a string of pattern over the entire disk one time, three times or seven times. (5220.22-M is the DoD standard for drive sanitization) Please note that some drives may become locked and cannot be initialized after the SECURE ERASE or OVERWRITE. Should this happen, use the following procedures to unlock the drive: 1. Place drive in the source slot 2. Execute "PreScan" function for 1 minute 3. Press "ESC" key until you see "User Abort" on the LCD screen 4. Now remove the drive from the duplicator and connect it to your system, the HDD should be recognized and be able to initialize again CONTACT US www.addonics.com Phone: Fax: Email: 408-573-8580 408-573-8588 http://www.addonics.com/sales/query/
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