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Philips
Extended user
documentation
M550
M555
Contents
1 Important safety instructions
3
2 Your phone
4
4
4
6
6
What is in the box
Overview of the phone
Overview of the base station
Display icons
3 Get started
7
Connect the base station and charger
7
Install the handset
7
Configure your phone (country
dependent)8
Change the remote access PIN code
8
Charge the handset
9
Check the battery level
9
What is standby mode?
9
Check the signal strength
9
4Calls
Make a call
Answer a call
End a call
Mute the microphone
Adjust the earpiece/speaker volume
Make a second call
Answer a second call
Switch between two calls
Make a conference call with the
external callers
5 Intercom and conference calls
Make a call to another handset
Transfer a call
Make a conference call
6 Text and numbers
11
11
11
11
12
12
12
12
12
12
13
13
13
13
15
Enter text and numbers
15
Switch between uppercase and
lowercase15
7Phonebook
16
16
16
16
16
16
17
17
17
8 Call log
18
18
18
18
18
18
19
9 Redial list
20
20
20
20
20
20
10 Phone settings
21
21
21
22
22
22
View the phonebook
Search a record
Call from the phonebook
Access the phonebook during a call
Add a record
Edit a record
Delete a record
Delete all records
Call list type
View the call records
Save a call record to the phonebook
Return a call
Delete a call record
Delete all call records
View the redial records
Redial a call
Save a call record to the phonebook
Delete a redial record
Delete all redial records
Sound settings
ECO+ mode
Name the handset
Set the date and time
Set the display language
11 Telephone answering machine
23
Turn the answering machine on or off 23
Set the answering machine language
23
Set the answer mode
23
Announcements23
Incoming messages
24
Set the ring delay
25
Remote access
25
12Services
27
27
Call list type
EN
1
Auto conference
Select the recall duration
Dial mode
Register additional handsets
Unregister the handsets
Restore default settings
13 Technical data
27
27
27
28
28
28
29
14Notice
30
Declaration of conformity
30
Use GAP standard compliance
30
Compliance with EMF
30
Disposal of your old product and
batteries30
15 Frequently asked questions
32
16Appendix
34
34
17Index
36
Text and number input tables
2
EN
1 Important safety
instructions
Power requirements
• This product requires an electrical supply
of 100-240 volts AC. In case of power
failure, the communication can be lost.
• The voltage on the network is classified
as TNV-3 (Telecommunication Network
Voltages), as defined in the standard EN
60950.
Warning
•• The Electrical network is classified as hazardous. The
only way to power down the charger is to unplug the
power supply from the electrical outlet. Ensure that the
electrical outlet is always easily accessible.
To avoid damage or malfunction
Caution
•• Use only the power supply listed in the user
instructions.
•• For pluggable equipment, the socket-outlet shall
be installed near the equipment and shall be easily
accessible.
•• Handsfree activation could suddenly increase the
volume in the earpiece to a very high level: make sure
the handset is not too close to your ear.
•• This equipment is not designed to make emergency
calls when the power fails. An alternative has to be
made available to allow emergency calls.
•• Do not allow the product to come into contact with
liquids.
•• Do not use any cleaning agents containing alcohol,
ammonia, benzene, or abrasives as these may harm
the set.
•• Do not expose the phone to excessive heat caused by
heating equipment or direct sunlight.
•• Do not drop your phone or allow objects to fall on
your phone.
•• Active mobile phones in the vicinity may cause
interference.
About operating and storage temperatures
• Operate in a place where temperature is
always between 0°C to +40°C (up to 90%
relative humidity).
• Store in a place where temperature is
always between -20°C and +45°C (up to
95% relative humidity).
• Battery life may be shorter in low
temperature conditions.
•• Use only the batteries listed in the user instructions.
•• Risk of explosion if battery is replaced by an incorrect
type.
•• Dispose of used batteries according to the instructions.
•• Do not dispose of batteries in fire.
•• Always use the cables provided with the product.
•• Do not allow the charging contacts or the battery to
come into contact with metal objects.
•• Do not let small metal objects come into contact with
the product. This can deteriorate audio quality and
damage the product.
•• Metallic objects may be retained if placed near or on
the handset receiver.
•• Do not use the product in places where there are
explosive hazards.
•• Do not open the handset, base station or charger as
you could be exposed to high voltages.
EN
3
2 Your phone
Congratulations on your purchase and welcome
to Philips!
To fully benefit from the support that Philips
offers, register your product at www.philips.
com/welcome.
What is in the box
Line cord*
Guarantee
4XLFNVWDUWJXLGH
Short user manual
Base station (with two connectors)
Note
•• * In some countries, you have to connect the line
adapter to the line cord, then plug the line cord to the
telephone socket.
Overview of the phone
Handset
Charger (with one connector)
a
n
m
l
b
c
d
k
j
i
e
f
g
Power adapter
4
EN
h
j
o
p
k
q
l
a Earpiece
b REDIAL/C
• Delete text or digits.
• Cancel operation.
• Access the redial list.
c
d
e
f
• End the call.
• Exit the menu/operation.
• Press and hold to switch the handset
on or off.
• Scroll down on the menu.
• Decrease the earpiece/speaker volume.
• Access the call log in standby mode.
• Press and hold to enter a pause.
• Switch to upper/lower case during
editing.
• Press and hold to make an intercom
call (for multi-handset versions only).
• Set the dial mode (pulse mode or
temporary tone mode).
• Press to enter a space during text
editing.
• Press and hold to lock/unlock the
keypad in standby mode.
• Make and receive calls.
• Recall key
m MENU/OK
• Access the main menu.
• Confirm selection.
• Enter the options menu.
• Select the function displayed on the
handset screen directly above the key.
n
• Scroll up on the menu.
• Increase the earpiece/speaker volume.
• Access the phonebook in standby
mode.
o Loudspeaker
p LED indicator
• Off: no new event
• On: for two seconds when putting the
handset on the base station.
• Flashing: new miss calls/new messages
on answering machine, new voice mails,
new text messages (if applicable)
• Flashing quickly: new incoming call
q Handset back cover
Mute or unmute the microphone.
g Microphone
h Battery door opening
i
• Turn the speaker phone is on/off.
• Make and receive calls through the
speaker.
EN
5
It flashes when there is a new missed
call or when browsing the unread
missed calls in call log.
It remains steadily on when browsing
the read missed calls in call log.
It flashes when receiving incoming call.
It remains steadily on during a call.
The speaker is on.
Overview of the base station
a
The ringer is off.
a
• Find handsets.
• Press and hold to enter registration
mode.
Display icons
In standby mode, the icons shown on the main
screen tell you what features are available on
your handset.
Icon
6
Descriptions
When the handset is off the base
station/charger, the bars indicate the
battery level (from full to low).
When the handset is on the base
station/charger, the bars keep scrolling
until charging is complete.
The empty battery icon flashes and
you hear an alert tone.
The battery is low and needs
recharging.
The number of bar indicates the
connection status between the
handset and base station. The more
bars are shown, the better the signal
or the connection is.
It remains steadily on when browsing
answered incoming calls in the call log.
It indicates an outgoing call in the
redial list.
EN
/
ECO+
Answering machine: it flashes when
there is a new message or when
the memory is full. It displays when
the telephone answering machine is
turned on.
It flashes when there is a new voice
message.
It remains steadily on when the voice
messages are already viewed in the
call log.
The icon is not shown when there is
no voice message.
This feature is network dependent.
It is displayed when you scroll up/
down a list/increase and decrease the
volume.
There are more digits on the right.
Press REDIAL/C to read.
The ECO+ mode is activated.
3 Get started
Caution
•• Make sure that you have read the safety instructions in
the 'Important safety instructions' section before you
connect and install your handset.
Connect the base station and
charger
Warning
•• Risk of product damage! Ensure that the power supply
voltage corresponds to the voltage printed on the back
or the underside of the phone.
•• Use only the supplied power adapter to charge the
batteries.
3
Connect each end of the power adapter
to (for multi handset version only):
• the DC input jack at the bottom of the
extra handset charger.
• the power socket on the wall.
Note
•• If you subscribe to the digital subscriber line (DSL) high
speed internet service through your telephone line,
ensure you install a DSL filter between the telephone
line cord and the power socket. The filter prevents
noise and caller ID problems caused by the DSL
interference. For more information on the DSL filters,
contact your DSL service provider.
•• The type plate is located on the bottom of the base
station.
1
2
Connect each end of the power adapter
to:
• the DC input jack at the bottom of the
base station;
• the power socket on the wall.
Connect each end of the line cord to:
• the telephone socket at the bottom of
the base station;
• the telephone socket on the wall.
Install the handset
The batteries are pre-installed in the handset.
Pull the battery tape off from the battery door
before charging.
EN
7
Note
•• The country/language setting option is country
dependent. If no welcome message is displayed, it
means the country/language setting is preset for your
country. Then you can set the date and time.
To re-set the language, see the following steps.
1
Caution
2
•• Risk of explosion! Keep batteries away from heat,
Select [Phone setup] > [Language], then
press MENU/OK to confirm.
Select a language, then press MENU/OK
to confirm.
»» The setting is saved.
sunshine or fire. Never discard batteries in fire.
•• Use only the supplied batteries.
•• Risk of decreased battery life! Never mix different
brands or types of batteries.
Set the date and time
Tip
Note
•• Charge the batteries for 8 hours before first use.
•• If the handset becomes warm when the batteries are
being charged, it is normal.
Warning
•• Check the battery polarity when inserting in the
•• To set the date and time later, press REDIAL/C to skip
this setting.
1
2
3
battery compartment. Incorrect polarity may damage
the product.
4
Configure your phone
(country dependent)
1
2
When using your phone for the first time,
you see a welcome message.
Press MENU/OK.
Set the country/language
Select your country/language, then press
MENU/OK to confirm.
»» The country/language setting is saved.
8
EN
5
Press MENU/OK.
Select [Phone setup] > [Date & time],
then press MENU/OK to confirm.
Press the numeric buttons to enter the
date, then press MENU/OK to confirm.
»» The time setting menu is displayed on
the handset.
Press the numeric buttons to enter the
time.
• If the time is in 12-hour format, press
/ to select [am] or [pm] (Country
dependent).
Press MENU/OK to confirm.
Change the remote access
PIN code
Note
•• The default answering machine remote access PIN
code is 0000 and it is important to change it to ensure
the security.
1
2
3
4
5
Press MENU/OK.
Select [Answ. Machine] > [Remote
access] > [Change PIN], then press
MENU/OK to confirm.
Enter the old PIN/passcode, then press
MENU/OK to confirm.
Check the battery level
The battery icon displays the current battery
level.
When the handset is off the
base station, the bars indicate the
battery level (full, medium and
low).
The empty battery icon flashes.
The battery is low and needs
recharging.
Enter the new PIN/passcode, then press
MENU/OK to confirm.
Enter the new PIN/passcode again, then
press MENU/OK to confirm.
»» The setting is saved.
Charge the handset
If you are on the phone, you hear warning
tones when the batteries are almost empty.
The handset turns off when the batteries are
completely empty.
What is standby mode?
Your phone is in standby mode when it is idle.
The standby screen displays the handset name,
handset number, date and time.
Charge your handset by docking it in either
direction. When the handset is placed correctly
on the base station, you hear a docking tone
(see 'Set the docking tone' on page 21). The
LED at the back of the handset flashes once.
»» The handset starts charging.
Check the signal strength
The number of bars indicates
the connection status between
the handset and base station. The
more bars are shown, the better
the connection is.
Note
•• Charge the batteries for 8 hours before first use.
•• If the handset becomes warm when the batteries are
•
being charged, it is normal.
•• Over time, capacity of batteries decreases. This is a
normal battery behavior.
Your phone is now ready to use.
•
Make sure the handset is connected to the
base station before you make or receive
calls and carry out the phone functions
and features.
If you hear warning tones when you are
on the phone, the handset is almost out
of battery or the handset is out of range.
Charge the battery or move the handset
nearer to the base station.
EN
9
Note
•• When ECO+ is on, the signal strength is not displayed.
10
EN
4Calls
Note
•• The call timer displays the talk time of your current call.
•• If you hear warning tones, the phone is almost out of
battery or out of range. Charge the battery or move
the phone close to the base station.
Note
•• When the power fails, the phone cannot access
emergency services.
Answer a call
Tip
•• Check the signal strength before you make a call or
when you are in a call (see 'Check the signal strength'
on page 9).
Make a call
Warning
You can make a call in these ways:
• Normal call
• Predial call
You can also make a call from the redial list (see
'Redial a call' on page 20), phonebook list (see
'Call from the phonebook' on page 16) and call
log (see 'Return a call' on page 18).
Normal call
1
2
Press
or
.
Dial the phone number.
»» The number is dialed out.
»» The duration of your current call is
displayed.
Predial call
1
2
•• When the handset rings or when the handsfree is
activated, keep the handset away from your ear to
avoid ear damage.
Note
•• If you have subscribed for a caller ID service with
the service provider, you will see the caller number
displayed on the handset. If the number is saved in the
phonebook, the name will be displayed.
Tip
•• When there is a missed call, a notification message
appears.
End a call
Dial the phone number
• To erase a digit, press REDIAL/C.
• To erase all digits, press and hold
REDIAL/C.
• To enter a pause, press and hold .
Press
When the phone rings, you can select from the
following options:
• press or
to answer the call.
• press REDIAL/C to turn off the ringer of
this call.
or
You can end a call in these ways:
• Press
;
• Place the handset to the base station
or charging cradle.
to dial out the call.
EN
11
Mute the microphone
1
2
Press during a call.
»» The handset displays [Mute on].
»» The caller cannot hear you, but you
can still hear his voice.
Press again to unmute the microphone.
»» You can now communicate with the
caller.
Adjust the earpiece/speaker
volume
Press / to adjust the volume during a call.
»» The earpiece/speaker volume is
adjusted and the phone is back to the
call screen.
Make a second call
Note
•• This service is network dependent.
1
2
Press during a call.
»» The first call is put on hold.
Dial the second number.
»» The number displayed on the screen is
dialed out.
Answer a second call
Note
•• This service is network dependent.
When there is a periodical beep to notify you
of an incoming call, you can answer the call in
these ways:
12
EN
1
2
Press and
to answer the call.
»» The first call is put on hold, and you
are now connected to the second call.
Press
and to end the current call and
answer the first call.
Switch between two calls
Press and .
»» The current call is put on hold, and you
are now connected to the other call.
Note
•• This feature is country dependent.
Make a conference call with
the external callers
Note
•• This service is network and country dependent. Check
with the service provider for additional charges.
When you are connected to two calls, press
, then .
»» The two calls are combined and a
conference call is established.
5 Intercom and
conference calls
While you are on the phone
You can go from one handset to another during
a call:
1
2
Note
•• This feature is available for multi- handset versions only.
An intercom call is a call to another handset
that shares the same base station. A conference
call involves a conversation between you,
another handset user and the outside callers.
Make a call to another
handset
Press and hold
to switch between the
outside call and the intercom call.
Transfer a call
•• If the base station only has 2 registered handsets, press
and hold
1
2
3
4
to make a call to another handset.
Press and hold .
»» The handsets available for intercom are
displayed.
Select a handset number, then press
MENU/OK to confirm.
»» Wait for the other side to answer your
call.
Switch between calls
1
Note
Press and hold .
»» The current caller is put on hold.
2
3
Select a handset number, then press
MENU/OK to confirm.
»» The selected handset rings.
Press and hold
during a call.
»» The handsets available for intercom are
displayed.
Select a handset number, then press
MENU/OK to confirm.
Press
when the other side answers
your call.
»» The call is now transferred to the
selected handset.
Press on the selected handset.
»» The intercom is established.
Make a conference call
Press REDIAL/C or
the intercom call.
A 3-way conference call is between you,
another handset user and the outside callers. It
requires two handsets to share the same base
station.
to cancel or end
Note
•• If the selected handset is busy, [Busy] is displayed on
the handset screen.
During an external call
1
Press and hold
to initiate an internal call.
»» The external caller is put on hold.
EN
13
»» For multi-handset versions, The
handsets available for intercom are
displayed. Then go to step 2.
2
3
4
5
»» For two-handset versions, the other
handset rings. Then go to step 3.
Select or enter a handset number, then
press MENU/OK to confirm.
»» The selected handset rings.
Press on the selected handset.
»» The intercom is established.
Press MENU/OK.
»» You are now in a 3-way conference
call with an external call and a selected
handset.
Press
to end the conference call.
During the conference call
•
Press REDIAL/C or press and hold
to
put the external call on hold and go back
to the internal call.
»» The external call is put on hold.
•
Press MENU/OK to establish the
conference call again.
Note
•• If a handset hangs up during the conference call, the
other handset remains connected to the external call.
14
EN
6 Text and
numbers
You can enter text and numbers for handset
name, phonebook records, and other menu
items.
Enter text and numbers
1
2
3
Press once or several times on the
alphanumeric key to enter the selected
character.
Press REDIAL/C to delete a character.
Press and hold REDIAL/C to delete all
characters. Press and to move the
cursor left and right.
Press
to add a space.
Note
•• For information on key mapping of characters and
numbers, see the chapter 'Appendix'.
Switch between uppercase
and lowercase
By default, the first letter of each word in a
sentence is uppercase and the rest is lowercase.
Press and hold
to switch between the
uppercase and lowercase letters.
EN
15
7Phonebook
This phone has a phonebook that stores up
to 100 records. You can access the phonebook
from the handset. Each record can have a name
up to 14 characters long and a number up to
24 digits long.
There are 2 direct access memories (keys
and
). Depending on your country, keys
and
are preset to the voice mail number
and information service number of your service
provider respectively. When you press and hold
on the key in standby mode , the saved phone
number is dialed automatically.
View the phonebook
Enter the first character of a contact
1
2
Press or press MENU/OK >
[Phonebook] > [View] to access the
phonebook list.
Press the alphanumerical key that matches
the character.
»» The first record that starts with this
character is displayed.
Call from the phonebook
1
2
3
Press or press MENU/OK >
[Phonebook] > [View] to access the
phonebook list.
Select a contact in the phonebook list.
Press
to make the call.
Note
•• You can view the phonebook on one handset only
each time.
1
2
Press or press MENU/OK >
[Phonebook] > [View] to access the
phonebook list.
Select a contact and view the available
information.
Search a record
You can search the phonebook records in these
ways:
• Scroll the contacts list.
• Enter the first character of the contact.
Access the phonebook during
a call
Press MENU/OK, select the contact, then press
MENU/OK to view the number.
Add a record
Note
•• If your phonebook memory is full, the handset displays
a notification message. Delete some records to add
new ones.
Scroll the contact list
1
2
3
1
4
2
16
Press or press MENU/OK >
[Phonebook] > [View] to access the
phonebook list.
Press and to scroll through the
phonebook list.
EN
Press MENU/OK.
Select [Phonebook] > [Add new].
Enter the name, then press MENU/OK to
confirm.
Enter the number, then press MENU/OK
to confirm
»» Your new record is saved.
Delete all records
Tip
•• Press and hold
to insert a pause.
1
2
Note
•• The phonebook overwrites the old number with the
new number.
Tip
3
Press MENU/OK.
Select [Phonebook] > [Delete all].
»» The handset displays a confirmation
request.
Press MENU/OK to confirm.
»» All records (except the 2 direct access
memory records) are deleted.
•• Press once or several times on the alphanumeric key to
enter the selected character.
•• Press REDIAL/C to delete the character. Press
to move the cursor left and right.
and
Edit a record
1
2
3
4
5
Press MENU/OK.
Select [Phonebook] > [Edit].
Select a contact, then press MENU/OK to
confirm.
Edit the name, then press MENU/OK to
confirm.
Edit the number, then press MENU/OK to
confirm.
»» The record is saved.
Delete a record
1
2
3
4
Press MENU/OK.
Select [Phonebook] > [Delete].
Select a contact, then press MENU/OK to
confirm.
»» The handset displays a confirmation
request.
Press MENU/OK to confirm.
»» The record is deleted.
EN
17
8 Call log
3
The call log stores the call history of all missed
or received calls. The incoming call history
includes the name and number of the caller,
call time and date. This feature is available if you
have registered to the caller ID service with
your service provider.
Your phone can store up to 50 call records. The
call log icon on the handset flashes to remind
you of any unanswered calls. If the caller allows
the display of his identity, you can view his
name or number. The call records are displayed
in chronological order with the most recent
received call at the top of the list.
View the call records
Note
•• Make sure that the number in the call list is valid before
you can call back directly from the call list.
The icons shown on the screen tell you
whether they are missed/received calls.
Icons
Description
It remains steadily on when browsing
answered incoming calls in the call log.
It flashes when there is a new missed
call or when browsing the unread
missed calls in call log.
It remains steadily on when browsing
the read missed calls in call log.
Call list type
You can set if you can see all calls or missed
calls from the call log.
Select the call list type
1
2
18
Press MENU/OK.
Select [Services] > [Call list type], then
press MENU/OK to confirm.
EN
1
2
Select an option, then press MENU/OK to
confirm.
Press .
»» The incoming call log is displayed.
Select a record, then press MENU/OK
and [View] select for more available
information.
Save a call record to the
phonebook
1
2
3
4
5
Press .
»» The incoming call log is displayed.
Select a record, then press MENU/OK to
confirm.
Select [Save number], then press MENU/
OK to confirm.
Enter and edit the name, then press
MENU/OK to confirm.
Enter and edit the number, then press
MENU/OK to confirm.
»» The record is saved.
Return a call
1
2
3
Press .
Select a record on the list.
Press
to make the call.
Delete a call record
1
Press .
»» The incoming call log is displayed.
2
3
4
Select a record, press MENU/OK to
confirm.
Select [Delete], then press MENU/OK to
confirm
»» The handset displays a confirmation
requests.
Press MENU/OK to confirm.
»» The record is deleted.
Delete all call records
1
2
3
4
Press .
»» The incoming call log is displayed.
Press MENU/OK to enter the options
menu.
Select [Delete all], then press MENU/OK
to confirm
»» The handset displays a confirmation
requests.
Press MENU/OK to confirm.
»» All records are deleted.
EN
19
9 Redial list
The redial list stores the call history of dialed
calls. It includes the names and/or numbers you
have called. This phone can store up to 20 redial
records.
2
3
4
5
View the redial records
Press REDIAL/C.
Redial a call
1
2
Press REDIAL/C.
Select a record, then press .
»» The number is dialed out.
Save a call record to the
phonebook
1
2
3
4
5
6
Press REDIAL/C to enter the list of dialed
calls.
Select a record, press MENU/OK to
confirm.
Press MENU/OK again to enter the menu.
Select [Save number], then press MENU/
OK to confirm.
Enter and edit the name, then press
MENU/OK to confirm.
Enter and edit the number, then press
MENU/OK to confirm.
»» The record is saved.
Delete a redial record
1
20
Press REDIAL/C to enter the list of dialed
calls.
EN
Select a record, press MENU/OK to
confirm.
Press MENU/OK again to enter the menu.
Select [Delete], then press MENU/OK to
confirm.
»» The handset displays a confirmation
request.
Press MENU/OK to confirm.
»» The record is deleted.
Delete all redial records
1
2
3
4
5
Press REDIAL/C to enter the list of dialed
calls.
Select a record, press MENU/OK to
confirm.
Press MENU/OK again to enter the menu.
Select [Delete all], then press MENU/OK
to confirm.
»» The handset displays a confirmation
request.
Press MENU/OK to confirm.
»» All records are deleted.
10Phone settings
You can customize the settings to make it your
own phone.
Sound settings
Set the handset's ringtone volume
Set the docking tone
Docking tone is the sound made when you
place the handset on the base station or
charger.
1
2
3
You can select among 5 ringtone volume levels
or [Off].
1
2
3
Press MENU/OK.
Select [Phone setup] > [Sounds] >
[Ring volume], then press MENU/OK to
confirm.
Select a volume level, then press MENU/
OK to confirm.
»» The setting is saved.
Set the handset's ringtone
You can select from 10 ringtones.
1
2
3
Press MENU/OK.
Select [Phone setup] > [Sounds] > [Ring
tones], then press MENU/OK to confirm.
Select a ringtone, then press MENU/OK
to confirm.
»» The setting is saved.
Set the key tone
Key tone is the sound made when you press a
key on the handset.
1
2
3
Press MENU/OK.
Select [Phone setup] > [Sounds] > [Key
tone], then press MENU/OK to confirm.
Press MENU/OK.
Select [Phone setup] > [Sounds] >
[Docking tone], then press MENU/OK to
confirm.
Select [On]/[Off], then press MENU/OK
to confirm.
»» The setting is saved.
ECO+ mode
When the ECO+ mode is activated, it
eliminates the radiation of the handset and base
station in standby mode.
1
2
3
Press MENU/OK.
Select [Phone setup] >[ECO+ mode],
then press MENU/OK to confirm.
Select [On]/[Off], and press MENU/OK to
confirm.
»» The setting is saved.
Note
•• Make sure that all the handsets registered to the base
station are M550/M555 in order to have the ECO+
feature functioning properly.
•• When ECO+ is activated, the standby time is reduced.
This is because in ECO+ mode the base station is not
transmitting any signal in standby mode; therefore the
handset needs to “listen” more frequently for signals
from the base station to detect incoming calls or other
requests from the base station. The time it takes for the
handset to access features like call setup, call log, paging,
and phonebook browsing is also delayed. The handset
will not alert you to link loss in case of power loss or
moving out of range.
Select [On]/[Off], then press MENU/OK
to confirm.
»» The setting is saved.
EN
21
Name the handset
The name of the handset can be up to 14
characters. It is displayed on the handset screen
in standby mode.
1
2
3
4
Press MENU/OK.
Select [Phone setup] > [Phone name],
then press MENU/OK to confirm.
Enter or edit the name. To erase a
character, press REDIAL/C. To erase all
characters, press and hold REDIAL/C.
Press MENU/OK to confirm.
»» The setting is saved.
Set the date and time
For information, see 'Set the date and time' in
the Get started section.
Set the display language
Note
•• This feature only applies to models with multiplelanguage support.
•• Languages available vary from country to country.
1
2
3
22
Press MENU/OK.
Select [Phone setup] > [Language], then
press MENU/OK to confirm.
Select a language, then press MENU/OK
to confirm.
»» The setting is saved.
EN
11Telephone
answering
machine
Note
•• Available only for M555.
Your phone includes a telephone answering
machine that records unanswered calls when it
is on. By default, the answering machine is set
to the [Record also] mode. You can access the
answering machine remotely and change the
settings through the answering machine menu
on the handset.
Turn the answering machine
on or off
1
2
3
2
3
Select [Answer only]/[Record also]/[Off],
then press MENU/OK to confirm.
»» The setting is saved.
Set the answering machine
language
Note
Select a language, then press MENU/OK
to confirm.
»» The setting is saved.
Set the answer mode
You can set the answering machine and select if
the callers can leave messages. Select [Record
also]if you allow the callers to leave messages.
Select [Answer only] if you forbid the callers to
leave messages.
1
2
3
Press MENU/OK.
Select [Answ. Machine] > [Voice answer],
then press MENU/OK to confirm.
Select an answer mode, then press MENU/
OK to confirm.
»» The setting is saved.
Note
Press MENU/OK.
Select [Answ. Machine] > [Voice answer],
then press MENU/OK to confirm.
Select [Answ. Machine] > [Voice
language], then press MENU/OK to
confirm.
•• If the memory is full, the answering machine switches to
[Answer only] mode automatically.
Announcements
The announcement is the message your caller
hears when the answering machine picks up
the call. The answering machine has 2 default
announcements: the [Record also] mode and
[Answer only] mode.
•• This feature only applies to models with multiplelanguage support.
The answering machine language is the language
for the announcements.
1
Press MENU/OK.
Record an announcement
The maximum length of the announcement you
can record is 3 minutes. The newly recorded
announcement automatically replaces the old
one.
1
Press MENU/OK.
EN
23
2
3
4
5
6
Select [Answ. Machine] >
[Announcement], then press MENU/OK
to confirm.
Select [Record also] or [Answer only],
then press MENU/OK to confirm.
Select [Record], then press MENU/OK to
confirm.
Start recording close to the microphone
after the beep.
Press MENU/OK to stop recording or the
recording stops after 3 minutes.
»» You can listen to the newly recorded
announcement on the handset.
Note
•• Make sure that you speak close to the microphone
when you record an announcement.
Listen to the announcement
1
2
3
4
Press MENU/OK.
Select [Answ. Machine] >
[Announcement], then press MENU/OK
to confirm.
Select [Record also] or [Answer only],
then press MENU/OK to confirm.
Select [Play], then press MENU/OK to
confirm.
»» You can listen to the current
announcement.
Note
•• You can no longer listen to the announcement when
you pick up an incoming call.
Restore the default announcement
1
Press MENU/OK.
24
EN
2
3
4
5
Select [Answ. Machine] >
[Announcement], then press MENU/OK
to confirm.
Select [Record also] or [Answer only],
then press MENU/OK to confirm.
Select [Use default], then press MENU/
OK to confirm.
»» The handset displays a confirmation
request.
Press MENU/OK to confirm.
»» The default announcement is restored.
Incoming messages
Each message can be up to 3 minutes long.
When you receive new messages, the LED at
the back of the handset flashes.
Note
•• If you pick up the phone when the caller leaves a
message, the recording stops and you can talk to the
caller directly.
•• If the memory is full, the answering machine switches
to [Answer only] automatically. Delete old messages to
receive new ones.
Listen to the incoming message
You can listen to the incoming messages in the
sequence they are recorded.
Select MENU/OK > [Answ. Machine] > [Play],
then press MENU/OK to confirm.
»» New messages start playing. Old
messages start playing if there is no
new message.
•
•
•
Press REDIAL/C to stop listening.
Press MENU/OK to enter the options
menu.
Press / to increase/decrease the
volume.
»» The setting is saved.
Tip
•• The message counter is displayed on the first line
(while the date is displayed on the second line). It
indicates the current message you are viewing against
the total number of messages you received.
Note
•• Make sure that the answering machine is switched on
before this feature can be applied.
Tip
Delete an incoming message
1
2
When you listen to the message, press
MENU/OK to enter the options menu.
3
you are recommended to set the ring delay to [Toll
saver] mode. This is a cost effective way to manage
your messages. When there are new messages, the
answering machine picks up the call after 3 rings; When
there is no messages, it picks up the call after 5 rings.
Select [Delete], then press MENU/OK to
confirm.
»» The current message is deleted.
Delete all old incoming messages
1
2
•• When you access the answering machine remotely,
Press MENU/OK.
Select [Answ. Machine] > [Delete all],
then press MENU/OK to confirm.
»» The handset displays a confirmation
request.
Press MENU/OK to confirm.
»» All old messages are permanently
deleted.
Remote access
You can operate your answering machine when
you are away from home. Simply make a call to
your phone with a touch tone phone and enter
your 4-digit PIN code.
Note
•• The remote access PIN code is the same as your
system PIN. The preset PIN is 0000.
Note
•• You can delete the read messages only. No deleted
messages can be recovered.
Activate/deactivate the remote access
You can allow or block remote access to the
answering machine.
Set the ring delay
You can set the number of times the phone
rings before the answering machine picks up
the call.
1
2
3
1
2
3
Press MENU/OK.
Select [Answ. Machine] > [Ring delay],
then press MENU/OK to confirm.
Select a new setting, then press MENU/
OK to confirm.
Press MENU/OK.
Select [Answ. Machine] > [Remote
access], then press MENU/OK to confirm.
Select [Activate]/[Deactivate], then press
MENU/OK to confirm.
»» The setting is saved.
Change the PIN/passcode
1
Press MENU/OK.
EN
25
2
3
4
Select [Answ. Machine] > [Remote
access] > [Change PIN], then press
MENU/OK to confirm.
7
Enter the old PIN/passcode, then press
MENU/OK to confirm.
8
9
Enter the new PIN/passcode, then press
MENU/OK to confirm.
5
Enter the new PIN/passcode again, then
press MENU/OK to confirm.
»» The setting is saved.
Access the answering machine
remotely
1
Make a call to your home number with a
touch tone phone.
2
3
Enter # when you hear the announcement.
Enter your PIN code.
»» You now have access to your
answering machine, and you can listen
to the new messages.
Note
•• You have 2 chances to enter the correct PIN code
before your phone hangs up.
4
Press a key to carry out a function. See the
Remote access commands table below for
a list of available functions.
Note
•• When there is no message, the phone hangs up
automatically if no key is pressed for 8 seconds.
Remote access commands
Key
1
2
3
6
26
Function
Repeat the current or listen to the
previous message.
Listen to messages.
Skip to the next message.
Delete the current message.
EN
Switch the answering machine on.
(not available when you listen to the
messages).
Stop listening to the message.
Switch the answering machine off.
(not available when you listen to the
messages).
12Services
The phone supports a number of features that
help you handle and manage the calls.
Call list type
Select the recall duration
Make sure that the recall time is set correctly
before you can answer a second call. In normal
case, the phone is already preset for the recall
duration. You can select among 3 options:
[Short], [Medium] and [Long]. The number of
available options varies with different countries.
For details, consult your service provider.
You can set if you can see all calls or missed
calls from the call log.
1
2
View the call records
3
1
2
Press .
»» The incoming call log is displayed.
Select a record, then press MENU/OK
and [View] select for more available
information.
Press MENU/OK.
Select [Services] > [Recall time], then
press MENU/OK to confirm.
Select an option, then press MENU/OK to
confirm.
»» The setting is saved.
Dial mode
Note
Auto conference
To join an external call with another handset,
press .
Note
•• This feature is available only for multi-handset versions.
Activate/Deactivate auto conference
1
2
3
Press MENU/OK.
Select [Services] > [Conference], then
press MENU/OK to confirm.
Select [Auto]/[Off], then press MENU/OK
to confirm.
»» The setting is saved.
•• This feature is country dependent and only applies to
models that support both tone and pulse dial.
Dial mode is the telephone signal used in your
country. The phone supports tone (DTMF) and
pulse (rotary) dial. Consult the service provider
for detailed information.
Set the dial mode
1
2
3
Press MENU/OK.
Select [Services] > [Dial mode], then
press MENU/OK to confirm.
Select a dial mode, then press MENU/OK
to confirm.
»» The setting is saved.
Note
•• If your phone is in pulse dial mode, press * during a call
for temporary tone mode. Digits entered for this call
are then sent out as tone signals.
EN
27
Register additional handsets
You can register additional handsets to the base
station. The base station can register up to 3
handsets.
1
2
3
4
Press MENU/OK on the handset.
4
5
6
Select [Services] > [Register].
Press and hold on the base station for 5
seconds, then press MENU/OK to confirm.
Enter the system PIN/passcode. Press
REDIAL/C to make corrections. Press
MENU/OK to confirm the PIN/passcode.
Note
•• For models with an answering machine, you hear a
confirmation beep.
»» Registration is complete in less than 2
minutes. The base automatically assigns
a handset number to the handset.
within a certain period, your handset displays a
notification message. Repeat the above procedure if
registration fails.
Note
•• The preset PIN/passcode is 0000. No change can be
made on it.
Unregister the handsets
1
2
3
28
If two handsets share the same base
station, you can unregister a handset with
another handset.
Press MENU/OK.
Select [Services] > [Unregister], then
press MENU/OK to confirm.
EN
Select the handset number to be
unregistered.
Press MENU/OK to confirm.
»» The handset is unregistered.
Tip
•• The handset number displays beside the handset name
in standby mode.
Restore default settings
You can reset your phone settings to the
original factory settings.
1
2
Note
•• If the PIN/passcode is incorrect or no base is found
Enter the system PIN/passcode. (The
preset PIN/passcode is 0000). Press
REDIAL/C to remove the number.
3
Press MENU/OK.
Select [Services] > [Reset], then press
MENU/OK to confirm.
»» The handset displays a confirmation
request.
Press MENU/OK to confirm.
»» All settings except the phonebook are
reset.
13Technical data
General specification and features
• Maximum talk time: 16 hours
• Maximum standby time: 250 hours (LED
is off)
• Range indoor: 50 meters
• Range outdoor: 300 meters
• Phonebook list with 100 entries
• Redial list with 20 entries
• Call log with 50 entries
• Answering machine with up to 30 minutes
recording time
• Caller identification standard support: FSK,
DTMF
Battery
• Philips: 2 x AAA Ni-MH 1.2V 550 mAh
rechargeable batteries
Power adapter
Base
• Philips: S003EB06000302, Input: 100240V~ 50/60Hz 200mA; Output: (i) 6V
300mA, (ii) 6V 200 mA
Charger
• Philips: S003IV0600040, Input: 100-240Vac
50/60Hz 150mA; Output: 6V DC 400mA
Power consumption
• Power consumption in standby mode:
0.6W (M550), 0.65W (M555)
Weight and dimensions
• Handset: 171 grams
• 213.0 x 50 x 44 mm (H x W x D)
• Base: 157 grams
• 215 x 50 x 35 mm (H x W x D)
EN
29
14Notice
Declaration of conformity
Hereby Philips Consumer Lifestyle, declares
that the M550/M555 is in compliance with
the essential requirements and other relevant
provisions of Directive 1999/5/EC. You can find
the Declaration of Conformity on www.p4c.
philips.com.
This product has been designed, tested and
manufactured according the European R&TTE
directive 1999/5/EC.
Use GAP standard
compliance
The GAP standard guarantees that all DECT™
GAP handsets and base stations comply with
a minimum operating standard irrespective of
their make. The handset and base station are
GAP compliant, which means they guarantee
the minimum functions: register a handset,
take the line, make a call and receive a call. The
advanced features may not be available if you
use them with other makes. To register and use
this handset with a GAP compliant base station
of different make, first follow the procedure
described in the manufacturer's instructions,
then follow the procedure described in this
manual for registering a handset. To register a
handset from different make to the base station,
put the base station in registration mode, then
follow the procedure described in the handset
manufacturer's instructions.
Compliance with EMF
Koninklijke Philips Electronics N.V. manufactures
and sells many products targeted at consumers,
which, like any electronic apparatus, in
30
EN
general have the ability to emit and receive
electromagnetic signals.
One of Philips’ leading Business Principles is to
take all necessary health and safety measures
for our products, to comply with all applicable
legal requirements and to stay well within
the EMF standards applicable at the time of
producing the products.
Philips is committed to develop, produce and
market products that cause no adverse health
effects. Philips confirms that if its products are
handled properly for their intended use, they
are safe to use according to scientific evidence
available today.
Philips plays an active role in the development
of international EMF and safety standards,
enabling Philips to anticipate further
developments in standardization for early
integration in its products.
Disposal of your old product
and batteries
Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused.
When this crossed-out wheeled bin symbol is
attached to a product it means that the product
is covered by the European Directive 2002/96/
EC. Please inform yourself about the local
separate collection system for electrical and
electronic products.
Please act according to your local rules and
do not dispose of your old products with your
normal household waste.
Correct disposal of your old product helps to
prevent potential negative consequences for the
environment and human health.
Your product contains batteries covered by the
European Directive 2006/66/EC, which cannot
be disposed with normal household waste.
Please inform yourself about the local rules
on separate collection of batteries because
correct disposal helps to prevent negative
consequences for the environmental and
human health.
When this logo is attached to a product, it
means a financial contribution has been paid to
the associated national recovery and recycling
system.
Environmental information
All unnecessary packaging has been omitted.
We have tried to make the packaging easy to
separate into three materials: cardboard (box),
polystyrene foam (buffer) and polyethylene
(bags, protective foam sheet.)
Your system consists of materials which can
be recycled and reused if disassembled by
a specialized company. Please observe the
local regulations regarding the disposal of
packaging materials, exhausted batteries and old
equipment.
EN
31
15Frequently
asked questions
No signal bar is displayed on the screen.
•• The handset is out of range. Move it closer
to the base station.
•• If the handset displays [Register your
Handset], register your handset.
Tip
•• For further information, see the chapter 'Services',
section 'Register additional handsets'.
My handset is in searching status, what do I
do?
•• Make sure that the base station has power
supply.
•• Register the handset to the base station.
•• Move the handset closer to the base
station.
If I fail to pair (register) the additional
handsets to the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
Tip
•• For further information, see the chapter 'Services',
section 'Unregister the handsets'.
No dialing tone
•• Check your phone connections.
•• The handset is out of range. Move it closer
to the base station.
No docking tone
•• The handset is not placed properly on the
base station/charger.
•• The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
32
EN
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge.
•• Make sure the batteries are inserted
correctly.
•• Make sure the handset is placed properly
on the charger. The LED at the back of the
handset flashes once when charging.
•• Make sure the docking tone setting is
turned on. When the handset is placed
correctly on the charger, you can hear a
docking tone.
•• The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
•• Batteries are defective. Purchase new ones
with the same specifications. To remove the
battery door, refer to the instruction in the
following picture.
No display
•• Make sure the batteries are charged.
•• Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.)
•• The handset is nearly out of range. Move it
closer to the base station.
•• The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
•• The phone is at a location with thick walls.
Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
•• The service is not activated. Check with
your service provider.
•• The caller's information is withheld or
unavailable.
Note
•• If the above solutions do not help, disconnect the
power supply from both the handset and base station.
Try again after 1 minute.
EN
33
16Appendix
Text and number input tables
Key
0
1
2
3
4
5
6
7
8
9
Key
Upper case characters (for English/
French/ German/ Italian/Turkish/
Portuguese/Spanish/Dutch/Danish/
Finnish/Norwegian/ Swedish/ Romanian/
Polish/Czech/Hungarian/Slovakian/
Slovenian/Croatian/Lithuanian/Estonian/
Lativian/Bulgarian)
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % |
1 @ _ # = < > ( ) & £ $ ¥ ¤ § ...
ABC2ÂÆÁÃÄÅÇČ
DEF3ÉÊĖĘΔΦ
GHI4ĞÍÏİΓ
JKL5Λ
MNO6ÑÓÔÕÖ
PQRS7ŞŠΠΘΣ
T UV 8 Ù Ú Ü
W XY Z 9 Ø Ω Ξ Ψ Ž
0
1
2
3
4
5
6
7
8
9
Lower case characters (for English/
French/ German/ Italian/Turkish/
Portuguese/Spanish/Dutch/Danish/
Finnish/Norwegian/ Swedish)
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % |
1@_#=<>()&£$¥[]{}¤§…
abc2àâæáãäåçč
def3èéêëΔΦ
ghi4ğíìïįıΓ
jkl5Λ
mno6ñóôõöò
pqrs7βşšΠΘΣ
tuv8ùúü
wxyz9øΩΞΨž
Key
0
1
2
Upper case characters (for Greek)
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^ ~|
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ § ...
ABГ2ABCÆÅÇ
34
EN
3
4
5
6
7
8
9
ΔΕΖ3DEFÉ
ΗΘΙ4GHI
ΚΛΜ5JKL
ΝΞΟ6MNOÑÖ
ΠΡΣ7PQRSß
Τ Υ Φ 8T UV Ü
Χ Ψ Ω 9 W XY Z Ø
Key
0
1
2
3
4
5
6
7
8
9
Lower case characters (for Greek)
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \ ^ ~ |
1@_#=<>()&€£$¥[]{}¤§
…
αβγ2abcàæäå
δεζ3defèé
ηθι4ghiì
κλμ5jklΛ
νξο6mnoñöò
πρσς7pqrsß
τυφ8tuvùü
χψω9wxyzø
Key
0
1
2
3
4
5
6
7
8
9
Upper case characters (for Serbian)
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^ ~|
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ § ...
A B C Ђ Ć Č 2 А Б В Г
DEFЈĐ3ДЕЖЗΔΦ
G H I Љ 4 И Й К Л Γ
J K L Њ 5 М Н ОП Λ
M N O Ћ 6 Р С Т У
PQRSҖŠ7ФХЦЧΠΘΣß
T UV 8 Ш Щ Ъ Ы
W X Y Z Ž 9 Ь Э Ю Я Ω Ξ Ψ
Key
0
1
Lower case characters (for Serbian)
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \ ^ ~ |
1@_#=<>()&€£$¥[]{}¤§
…
abcЂĆČ2АБВГ
d e f Ј Đ 3 Д Е Ж З
ghiЉ4ИЙКЛ
jklЊ5МНОП
m n o Ћ 6 Р С Т У
2
3
4
5
6
7
8
9
pqrSҖŠ7ФХЦЧΠΘΣß
t u v ij 8 Ш Щ Ъ Ы
wxyZŽ9ЬЭЮЯΩΞΨ
EN
35
17Index
A
additional handsets
announcements
answer a call
answering machine
auto conference
I
incoming messages
Intercom
28
23
11
23
27
B
base station
installation
overview
battery
L
language setting
answering machine
handset
listen to messages
M
missed calls
mute
O
C
call log
caller ID
calling
charging
conference
contacts
D
default settings
delete messages
dial mode
disposal
18
11, 18
11
9
12, 13, 27
16
28
25
27
30
on/off
find handsets/paging
G
GAP
H
handset name
EN
6
30
22
23
22
24
18
12
23
P
phone
overview
set up
phone settings
phonebook
PIN
answering machine
handset
power adapter
R
F
36
7
6
7, 9, 29
24
13
recall time
redial
register/unregister
remote access to answering machine
ring delay
ringtone
S
safety
save a number
signal strength
4
7
21
16, 18
8, 25
8
29
27
20
28
25
25
21
3
18
9
sounds
docking
keytone
standby mode
T
text entry
time setting
troubleshooting/FAQ
two calls/call on hold
V
volume adjustment
21
21
9
15, 34
8
32
12
12
EN
37
0168
Specifications are subject to change without notice
© 2013 Koninklijke Philips Electronics N.V.
All rights reserved.
UM_M55x_63_90_EN_V1.0
WK13244