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Dell S2715H
User’s Guide
Model: S2715H
Regulatory model: S2715Ht
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2014 – 07 Rev. A00
Contents
1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . 8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . 20
2 Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Cable Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3 Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . 29
Using Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Contents | 3
4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Mobile High-Definition Link (MHL) Specific Problems . . . . . . . . . . 47
Speakers Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . 48
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
4 | Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell
if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Cable cover
Power cable (varies by country)
About Your Monitor | 5
Power adapter
USB cable
HDMI cable
• Drivers and documentation media
• Quick Setup Guide
• Safety and Regulatory Information
6 | About Your Monitor
Product Features
The Dell S2715H flat panel monitor has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and light emitting diode (LED) backlight. The monitor features include:
• 68.58 cm (27-inch) viewable area display (measured diagonally).
1920 x 1080 resolution with full-screen support for lower resolutions.
• Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.
• Mega dynamic contrast ratio (8,000,000:1).
• Tilt capability.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience.
• Extensive digital connectivity with HDMI (MHL) helps future-proof your monitor.
• Removable stand and video electronics standards association (VESA) 100 mm mounting holes for flexible mounting solutions.
• Plug and play capable.
• Color gamut of 72% (CIE1931).
• On-screen display (OSD) adjustments for easy setup and screen optimization.
• Software and documentation media includes an information file (INF), Image-color matching file (ICM), and product documentation.
• Dell display manager software (available on the disc shipped with the monitor).
• Energy saver feature for energy star compliance.
• Security-lock slot.
• Stand lock.
• Capability of switching from wide aspect to standard aspect ratio while maintaining image quality.
• EPEAT Gold rating.
• BFR/PVC- reduced.
• TCO-certified displays.
• Arsenic-free glass and mercury-free for the panel only.
• 0.5 W standby power when in the sleep mode.
• Energy gauge shows the energy level being consumed by the monitor in real time.
About Your Monitor | 7
Identifying Parts and Controls
Front view
1 2 3
Label
1
2
3
Description
Headphone port
WARNING:Excessive sound pressure from earphones or headphones can cause hearing damage or loss.
Function buttons (For more information, see Operating the Monitor
)
Power on/off button (with LED indicator)
Back View
1
2
Label Description
1 VESA mounting holes
(100 mm x 100 mm - behind attached VESA cover)
2 Regulatory label
3 Stand-release button
4 Security-lock slot
5
6
Barcode, serial number, and
Service Tag label
Cable-management slot
Use
Wall mount monitor using
VESA-compatible wall mount kit
(100 mm x 100 mm).
Lists the regulatory approvals.
Release stand from monitor.
Secures monitor with security lock
(sold separately).
Refer to this label if you need to contact
Dell for technical support.
Use to organize cables by placing them through the slot.
6
8 | About Your Monitor
Bottom View
1 2 3 4 5 6 7
Label
1
2
3
Description
Stand lock
Power-adapter port
HDMI (MHL) port
Use
Lock the stand to the monitor using a M3 x 10 mm screw (screw not included).
Connect the power adapter.
Connect your computer with HDMI cable or MHL devices with MHL cable (optional).
Connect your computer with VGA cable (optional).
Connect to your computer audio output (optional).
4 VGA port
5 Audio-in port
6 USB upstream port Connect the USB cable to your computer and the monitor to enable the USB ports on the monitor.
7 USB downstream ports (2) Connect USB devices.
NOTE: You must connect the USB upstream cable to the monitor and your computer to be able to use these ports.
About Your Monitor | 9
Monitor Specifications
Flat Panel Specifications
Screen type
Panel type
Viewable image:
Diagonal
Active Area:
Horizontal
Vertical
Area
Pixel pitch
Viewing angle:
Vertical
Horizontal
Luminance output
Contrast ratio
Faceplate coating
Backlight
Response time
Color depth
Color gamut
Active matrix - TFT LCD
In-plane switching (IPS)
68.58 cm (27 inches)
597.89 mm (23.54 inches)
336.31 mm (13.24 inches)
201076.39 mm 2 (311.67 inch 2 )
0.3114 mm x 0.3114 mm
178° (typical)
178° (typical)
250 cd/m² (typical)
1000 to 1 (typical)
8,000,000 to 1 (mega dynamic contrast on)
Glare with hard coating (3H)
LED edgelight system
6 ms (typical) with Overdrive
16.77 million colors
CIE 1931*(72%)
*Color gamut (typical) is based on CIE1976 (85%) and CIE1931 (72%) test standards.
Resolution Specifications
Horizontal scan range
Vertical scan range
Maximum preset resolution
Video display capabilities
(VGA & HDMI playback)
30 kHz to 83 kHz (automatic)
56 Hz to 75 Hz (automatic)
1920 x 1080 at 60 Hz
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
10 | About Your Monitor
Preset Display Modes
Display Mode
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1920 x 1080
Horizontal
Frequency
(kHz)
31.5
48.4
60.0
67.5
64.0
31.5
37.5
37.9
46.9
80.0
60.0
67.5
Vertical
Frequency (Hz)
60.0
75.0
60.0
60.0
70.0
60.0
75.0
60.0
75.0
60.0
75.0
75.0
Pixel Clock
(MHz)
28.3
25.2
31.5
40.0
49.5
65.0
78.8
108.0
108.0
135.0
108.0
148.5
Sync Polarity
(Horizontal/
Vertical)
-/+
-/-
+/+
+/+
+/+
-/-
-/-
+/+
+/+
+/+
+/+
+/+
About Your Monitor | 11
MHL Source Display Modes
Display Mode
640 x 480p
720 x 480p
720 x 576p
1280 x 720p
1280 x 720p
1920 x 1080i
1920 x 1080i
1920 x 1080p
1920 x 1080p
1920 x 1080p
720 (1440) x 480i
720 (1440) x 576i
Frequency (Hz)
60
60
50
60
50
60
50
60
50
60
50
30
Electrical Specifications
Video input signals
Synchronization input signals
• Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance
• HDMI 1.4 (MHL 2.0), 600mV for each differential line, 100 ohm input impedance per differential pair
Separate horizontal and vertical synchronization, polarity-free TTL level, SOG (Composite SYNC on green)
AC/DC adapter*:
Input voltage/ 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.7 A (maximum)
frequency/current
Output voltage/current Output: 19.5 VDC / 3.34 A
Inrush current 115 V / 230 V: 150 A (Max.)**
*Qualified compatible AC/DC adapters.
**The AC source must be using Chroma 6330 3KV source or other same level AC source.
CAUTION: To avoid damage to the monitor, use only the adapter designed for this particular Dell monitor.
12 | About Your Monitor
Brand
Dell
Dell
Manufacturer
Delta
Chicony
Speaker Specifications
Speaker rated power
Frequency response
Impedance
Physical Characteristics
Connector type
Signal cable type
Dimensions (with stand):
Height
Width
Depth
Dimensions (without stand):
Height
Width
Depth
Stand dimensions:
Height
Width
Depth
Weight:
With packaging
With stand assembly and cables
Without stand assembly
(for wall mount or VESA mount
considerations - no cables)
Stand assembly
Front frame gloss
Model
DA65NM111-00
HA65NS5-00
Polarity
2 x (3 W + 6 W)
100 Hz - 20 kHz
8 ohm
• 15-pin D-subminiature (blue connector)
• HDMI (MHL)
• Audio-in
• Headphone-out
• Digital: detachable, HDMI, 19 pins
• Digital: detachable, MHL, 19 pins
• Analog: detachable, VGA, 15 pins
445 mm (17.52 inches)
611.20 mm (24.06 inches)
196 mm (7.72 inches)
361.50 mm (14.23 inches)
611.20 mm (24.06 inches)
46.10 mm (1.81 inches)
339.20 mm (13.35 inches)
220 mm (8.66 inches)
196 mm (7.72 inches)
8.75 kg (19.29 lb)
6.70 kg (14.77 lb)
4.86 kg (10.71 lb)
1.30 kg (2.87 lb)
13% (maximum)
About Your Monitor | 13
Environmental Characteristics
Temperature:
Operating
Non-operating
Humidity:
Operating
Non-operating
Altitude:
Operating
Non-operating
Thermal dissipation
0°C to 40°C (32°F to 104°F)
–20°C to 60°C (–4°F to 140°F)
10% to 80% (non-condensing)
5% to 90% (non-condensing)
5,000 m (16,404 ft) (maximum)
12,192 m (40,000 ft) (maximum)
• 187.55 BTU/hour (maximum)
• 68.20 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
VESA
Modes
Normal operation
Active-off mode
Switch off
Horizontal
Sync
Active
Inactive
-
Vertical
Sync
Video Power Indicator
Active Active White
Power Consumption
Inactive Off
55 W (maximum)**
20 W (typical)
Less than 0.5 W
-
White
(blinking slowly)
Off Less than 0.5 W
14 | About Your Monitor
The OSD operates only in the normal operation mode. If you press any button in the active-off mode, one of the following message is displayed:
or
*Zero power consumption in OFF mode can only be achieved by disconnecting the
power adapter from the monitor.
**Maximum power consumption with maximum luminance.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -compliant.
About Your Monitor | 15
Pin Assignments
VGA port
Pin number 15-pin side of the connected signal cable
12
13
14
15
9
10
7
8
11
1
4
5
2
3
6
Video-Red
Video-Green
Video-Blue
GND
Self-test
GND-R
GND-G
GND-B
Computer 5 V / 3.3 V
GND-sync
GND
DDC data
H-sync
V-sync
DDC clock
16 | About Your Monitor
HDMI port
Pin number 19-pin side of the connected signal cable
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
5
6
3
4
7
8
9
TMDS DATA 2-
TMDS DATA 1+
TMDS DATA 1 SHIELD
TMDS DATA 1-
TMDS DATA 0+
TMDS DATA 0 SHIELD
TMDS DATA 0-
TMDS CLOCK+ 10
11
12
13
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device) 14
15
16
17
18
19
DDC CLOCK (SCL)
DDC DATA (SDA)
DDC/CEC Ground
+5 V POWER
HOT PLUG DETECT
About Your Monitor | 17
MHL port
16
17
18
19
12
13
14
15
Pin number 19-pin side of the connected signal cable
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
5
6
3
4
TMDS DATA 2-
TMDS DATA 1+
GND
TMDS DATA 1-
7
8
9
10
11
MHL+
TMDS DATA 0 SHIELD
MHL-
TMDS CLOCK+
GND
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
GND
VBUS (+5 V, 900 mA maximum)
CBUS
18 | About Your Monitor
Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
Your computer has the following USB ports:
• upstream
• downstream
NOTE: The USB ports on this monitor are USB 2.0 compliant.
Transfer speed
Hi-Speed
Full speed
Data Rate
480 Mbps
12 Mbps
Power Consumption
2.5 W each port (maximum)
2.5 W each port (maximum)
USB Upstream port USB Downstream port
1 2
1 2 3 4
3 4
Pin
Number
1
2
3
4
Signal name
DMU
VCC
DPU
GND
Pin
Number
1
2
3
4
Signal name
VCC
DMD
DPD
GND
NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
About Your Monitor | 19
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor .
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see
Dell support site at: http://www.dell.com/support/monitors .
20 | About Your Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand riser and stand base are detached when the monitor is shipped
from the factory.
NOTE: The procedure below is applicable for the default stand. If you purchased
any other stand, see the documentation shipped with the stand to set it up.
CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the
display panel.
Connect the stand riser to stand base.
1 Attach the stand riser to the stand base.
2 Tighten the thumbscrew below the stand base.
Attach the stand assembly to the monitor.
1 Remove the cover and place the monitor on it.
2 Insert the two tabs on the upper part of the stand in the slots on the back of
the monitor.
3 Press the stand down till it snaps into place.
Setting Up the Monitor | 21
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
.
To connect your monitor to the computer:
1 Turn off your computer and disconnect the power cable.
2 Connect the VGA/HDMI/Audio/USB cable from your monitor to
the computer.
Connecting the VGA cable (optional)
Connecting the HDMI cable
Connecting the audio cable (optional)
22 | Setting Up the Monitor
Connecting the USB cable
Using the Mobile-High Definition Link (MHL)
NOTE: This monitor is MHL certified.
NOTE: To use the MHL function, use only MHL certified cable and source devices
that support MHL output.
NOTE: Some MHL source devices may take more than a few seconds or longer to
output an image, depending on MHL source devices.
NOTE: When the connected MHL source device enters standby mode, the monitor
displays a black screen or the message below, depending on MHL source device’s
output.
To enable MHL connection, please perform the below steps:
1 Plug the power adapter to your monitor and to a power outlet.
2 Connect the (micro) USB port on your MHL source device to HDMI (MHL) port
on the monitor with a MHL certified cable (see Bottom View for details).
3 Turn on the monitor and the MHL source device.
Setting Up the Monitor | 23
4 Select input source on monitor to HDMI (MHL) by using OSD menu (see
the On-Screen Display (OSD) Menu for details).
5 If the monitor does not display an image, see
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (see
for cable attachment) organize all cables as shown above.
Attaching the Cable Cover
NOTE: The cable cover is detached when the monitor is shipped from the factory.
1 Insert the two tabs on the bottom part of the cable cover in the slots on the
back of the monitor.
2 Press the cable cover till it snaps into place.
24 | Setting Up the Monitor
Removing the Monitor Stand
CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.
NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.
To remove the stand:
1 Place the monitor on a soft cloth or cushion.
2 Press and hold the stand-release button.
3 Lift the stand up and away from the monitor.
Removing the Cable Cover
1 Press the tab on the cable cover.
2 Remove the two tabs on the bottom part of the cable cover from the slots on the
back of the monitor.
Setting Up the Monitor | 25
Wall Mounting (Optional)
NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1 Place the monitor on a soft cloth or cushion on a stable, flat table.
2 Remove the stand.
3 Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4 Attach the mounting bracket from the wall mounting kit to the monitor.
5 Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load
bearing capacity of 7.25 kg (16.11 lb).
26 | Setting Up the Monitor
Operating the Monitor
Turning on the Monitor
Press the button to turn on the monitor.
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
1 2 3 4
The following table describes the front panel buttons:
1
Front-Panel Button Description
Use this button to choose from a list of preset color modes.
Shortcut key:
Preset Modes
Operating the Monitor | 27
2
Front-Panel Button Description
Use this button to directly access the volume level bar.
Shortcut key:
Volume
3
4
Menu
Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
See
.
Use this button to go back to the main menu or exit the OSD main menu.
Exit
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
1 2 3
Front Panel Button
1
Up Down
2
OK
3
Back
Description
Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu.
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
28 | Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved if
you move to another OSD menu, exit the OSD menu, or wait for the OSD menu
to disappear.
1 Press the button to launch the OSD menu and display the main menu.
Main menu for VGA input
Main menu for HDMI (MHL) input or
Operating the Monitor | 29
2 Press the and buttons to move between options. As you move from one
icon to another, the option name is highlighted.
3 Press the or button once to activate the highlighted option.
4 Press the and buttons to select the desired parameter.
5 Press to enter the slide bar and then use the or button, according to the
indicators on the menu, to make your changes.
6 Press the button once to return to the main menu to select another option or
press the button two or three times to exit from the OSD menu.
Icon
Menu and
Submenus
Brightness/
Contrast
Description
Use this menu to activate Brightness/Contrast adjustment.
Brightness Brightness adjusts the luminance of the backlight
(minimum 0; maximum 100).
Press the button to increase brightness.
Press the button to decrease brightness.
NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched on.
Contrast Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary.
Press the button to increase contrast and press the button to decrease contrast (between 0 and 100).
Contrast adjusts the difference between darkness and lightness on the monitor.
30 | Operating the Monitor
Icon
Menu and
Submenus
Description
Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particular setup.
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display menu.
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: Auto Adjust feature option is only available when your monitor is connected using the VGA cable.
Input Source Use the Input Source menu to select between different video inputs that are be connected to your monitor.
Auto Select
VGA
Use to select Auto Select, the monitor scans for available input sources.
Select the VGA input when you are using the analog (VGA) connector.
Use to select the VGA input source.
HDMI (MHL) Select the HDMI (MHL) input when you are using the HDMI connector.
Use to select the HDMI (MHL) input source.
Operating the Monitor | 31
Icon
Menu and
Submenus
Color
Description
Use the Color menu to adjust the color setting mode.
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable; or MHL devices using the MHL cable.
YPbPr: Select this option if your monitor is connected to a
DVD player by YPbPr using HDMI cable; or MHL devices by
YPbPr using the MHL cable.
Or if the DVD (or MHL devices) color output setting is not RGB.
32 | Operating the Monitor
Icon
Menu and
Submenus
Description
Preset Mode When you select Preset Modes, you can choose Standard,
Multimedia, Movie, Game, Paper, Warm, Cool, or Custom
Color from the list.
• Standard: Default color settings. This is the default preset mode.
• Multimedia: Ideal for multimedia applications.
• Movie: Ideal for movies.
• Game: Ideal for most gaming applications.
• Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only.
• Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.
• Cool: Decreases the color temperature. The screen appears cooler with a blue tint.
• Custom Color: Allows you to manually adjust the color settings.
Press the and buttons to adjust the Red, Green, and
Blue values and create your own preset color mode.
Reset Color
Settings
Resets your monitor’s color settings to the factory defaults.
Operating the Monitor | 33
Icon
Menu and
Submenus
Display
Description
Use the Display menu to adjust image.
Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4.
Horizontal
Position
Use or to adjust the image left or right.
Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Vertical
Position
Use or to adjust the image up or down.
Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
NOTE: Horizontal Position and Vertical Position adjustments are only available for “VGA” input.
Sharpness Makes the image look sharper or softer.
Use or to adjust the sharpness from ‘0’ to ‘100’.
Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.
Use the or buttons to adjust for best image quality.
Phase
Dynamic
Contrast
Response
Time
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine) again.
NOTE: Pixel Clock and Phase Adjustments are only available when your monitor is connected using the VGA cable.
Allows you to increase the level of contrast to provide sharper and more detailed image quality.
Push the button to select the Dynamic Contrast “On” or “Off”.
NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
Allows you to set the Response Time to Normal or Fast.
34 | Operating the Monitor
Icon
Menu and
Submenus
Reset Display
Settings
Audio
Description
Restores the display settings to factory defaults.
Volume Allows you to set the volume level of audio source.
Use or to adjust the volume level from ‘0’ to ‘100’.
Audio Source Allows you to set the audio source to PC Audio or HDMI
(MHL).
NOTE: Audio Source option is only available when you are using the HDMI (MHL) connector.
Reset Audio
Settings
Select this option to restore default audio settings.
Energy
Power
Button LED
Reset Energy
Settings
Allows you to set the state of the power light to save energy.
Select this option to restore default Energy settings.
Operating the Monitor | 35
Icon
Menu and
Submenus
Menu
Description
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Language Set the OSD display to one of eight languages.
(English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by using
and (min. 0 / max. 100).
Timer
Lock
OSD Hold Time: Sets the length of time the OSD remains active after you press a button.
Use the and buttons to adjust the slider in 1-second increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.
NOTE:
Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the button above power button for 10 sec)
Unlock function – Only hard unlock (Press and hold the button above power button for 10 sec)
Reset Menu
Settings
Restore the menu settings to factory defaults.
36 | Operating the Monitor
Icon
Menu and
Submenus
Description
Personalize Select from Preset Modes, Brightness/Contrast, Auto Adjust,
Input Source, Aspect Ratio, or Volume and set as shortcut key.
Reset
Personalization
Restores shortcut keys to factory defaults.
Operating the Monitor | 37
Icon
Menu and
Submenus
Other
Description
DDC/CI
Select this option to adjust the OSD settings, such as the
DDC/CI, LCD conditioning, and so on.
DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer.
Select Disable to turn off this feature.
Enable this feature for best user experience and optimum performance of your monitor.
38 | Operating the Monitor
Icon
Menu and
Submenus
LCD
Conditioning
Description
Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select Enable to start the process.
Reset Other
Settings
Restores other settings, such as DDC/CI, to factory defaults.
Factory Reset Restores all OSD settings to the factory defaults.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled.
Operating the Monitor | 39
When the monitor does not support a particular resolution mode, you will see the following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled:
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD .
If you press any button other than the power button, one of the following messages will appear depending on the selected input:
40 | Operating the Monitor
VGA/HDMI (MHL) input or
If either VGA or HDMI (MHL) input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
or
See Troubleshooting for more information.
Operating the Monitor | 41
Using Tilt
NOTE: This is applicable for a monitor with a stand. If you purchased any other
stand, refer to the respective stand setup guide for set up instructions.
Tilt
With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
42 | Operating the Monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1 Turn off both your computer and the monitor.
2 Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
or
4 This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5 Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
Troubleshooting | 43
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
1 2 3 4
To run the built-in diagnostics:
1 Make sure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2
seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 4 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
44 | Troubleshooting
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Poor Focus
Shaky/Jittery
Video
Missing Pixels
Stuck-on Pixels
Brightness
Problems
What You
Experience
No picture
Possible Solutions
No picture or no brightness
Picture is fuzzy, blurry, or ghosting
Wavy picture or fine movement
LCD screen has spots
LCD screen has bright spots
Picture too dim or too bright
• Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
• Verify that the power outlet is functioning properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected in the
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in the
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct aspect ratio.
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
• Cycle power on-off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors .
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.
com/support/monitors .
• Reset the monitor to factory settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast controls via OSD.
Troubleshooting | 45
Common
Symptoms
Geometric
Distortion
Horizontal/
Vertical Lines
Synchronization
Problems
Safety Related
Issues
Intermittent
Problems
Missing Color
Wrong Color
Image retention from a static image left on the monitor for a long period of time
What You
Experience
Screen not centered correctly
Screen has one or more lines
Screen is scrambled or appears torn
Visible signs of smoke or sparks
Monitor malfunctions on
& off
Picture missing color
Possible Solutions
• Reset the monitor to factory settings.
• Auto Adjust via OSD.
• Adjust horizontal & vertical controls via OSD.
NOTE: When using HDMI input, the positioning adjustments are not available.
• Reset the monitor to factory settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check and determine if these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
NOTE: When using HDMI input, the Pixel Clock and
Phase adjustments are not available.
• Reset the monitor to factory settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in safe mode.
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
• Perform monitor self-test.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Picture color not good
Faint shadow from the static image displayed appears on the screen
• Change the settings of the Preset Modes in the Color menu OSD depending on the application.
• Adjust R/G/B value under Custom. Color in Color menu
OSD.
• Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD.
• Run the built-in diagnostics.
feature to turn off the monitor at all times when not in use (for more
information, see Power Management Modes ).
• Alternatively, use a dynamically changing screensaver.
46 | Troubleshooting
Product Specific Problems
Specific
Symptoms
Screen image is too small
Cannot adjust the monitor with the buttons on the front panel
No Input Signal when user controls are pressed
The picture does not fill the entire screen
What You
Experience
Image is centered on screen, but does not fill entire viewing area
OSD does not appear on the screen
No picture, the
LED light is white
The picture cannot fill the height or width of the screen
Possible Solutions
• Check the Aspect Ratio setting in the Display menu
OSD.
• Reset the monitor to factory settings.
• Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the monitor.
• Check whether the OSD menu is locked. If yes, press and hold the button beside the power button for 10 seconds to unlock (for more information, see
).
• Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in properly.
Re-plug the signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.
Mobile High-Definition Link (MHL) Specific Problems
Specific
Symptoms
MHL interface is not working
What You
Experience
Cannot see MHL device image shown on the monitor
Possible Solutions
• Ensure your MHL cable and MHL device are MHL certified.
• Check your MHL device is turned on.
• Check your MHL device is not in standby mode.
• Check physical MHL cable connection is corresponding to input source selected on OSD Menu: HDMI (MHL).
• Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time.
Speakers Specific Problems
Specific
Symptoms
No sound coming from the speakers
What You
Experience
Cannot hear any sound
Possible Solutions
• Turn off the monitor, disconnect the monitor power cord, reconnect it, and then turn on the monitor.
• Check the audio cable connection is connected correctly to the computer audio line out port.
• Unplug the headphone jack from the headphone port.
• Reset the monitor to factory settings.
Troubleshooting | 47
Appendix
Safety Instructions
For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance .
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in your area.
To get online Monitor support content:
See www.dell.com/support/monitors .
To contact Dell for sales, technical support, or customer service issues:
1 Go to www.dell.com/support .
2 Verify your country or region in the Choose A Country/Region drop-down menu
at the top-left corner of the page.
3 Click Contact Us next to the country dropdown.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
48 | Appendix
Setting Up Your Monitor
Setting Display Resolution to 1920 x 1080 (maximum)
For best performance, set the display resolution to 1920 x 1080 pixels by performing the following steps:
1 For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4 Click OK.
If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps.
Dell computer
1 Go to www.dell.com/support , enter your service tag, and download the latest
driver for your graphics card.
2 After installing the drivers for your graphics adapter, attempt to set the resolution to
1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
Non-Dell computer
1 For Windows 8 and Windows 8.1 only, select the desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Personalization.
3 Click Change Display Settings.
4 Click Advanced Settings.
5 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com
or http://www.NVIDIA.com
).
7 After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution.
Appendix | 49
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
CAUTION: Read and follow the
Safety Instructions before cleaning the monitor.
For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter- colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
50 | Appendix
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Key Features
- Business 68.6 cm (27") LED IPS
- Full HD 1920 x 1080 pixels 16:9
- 6 ms 250 cd/m² 1000:1
- 20 W
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