M O B I L E
D E V I C E
Health and Safety and Warranty Guide
Please read this manual before
operating your device and keep it
for future reference.
GH68-42557A
Warning! This product contains chemicals
known to the State of California to
cause cancer and reproductive
toxicity.
Intellectual Property
All Intellectual Property, as defined below,
owned by or which is otherwise the property
of Samsung or its respective suppliers
relating to the SAMSUNG mobile device,
including but not limited to, accessories,
parts, or software relating thereto (the
“mobile device”), is proprietary to Samsung
and protected under federal laws, state
laws, and international treaty provisions.
Intellectual Property includes, but is not
limited to, inventions (patentable or
unpatentable), patents, trade secrets,
copyrights, software, computer programs,
and related documentation and other works
of authorship. You may not infringe or
R130_HS_English_PS_091614_R3
otherwise violate the rights secured by the
Intellectual Property. Moreover, you agree
that you will not (and will not attempt to)
modify, prepare derivative works of, reverse
engineer, decompile, disassemble, or
otherwise attempt to create source code
from the software. No title to or ownership in
the Intellectual Property is transferred to
you. All applicable rights of the Intellectual
Property shall remain with SAMSUNG and its
suppliers.
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS",
AND SAMSUNG MAKES NO EXPRESS OR
IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE
PRODUCT, INCLUDING BUT NOT LIMITED TO
THE MERCHANTABILITY OF THE PRODUCT
OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION
OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS OR
IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE
PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM
THE BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS.
Samsung
Telecommunications
America (STA), LLC
Address:
1301 E. Lookout Drive
Richardson, TX 75082
Phone: 1-800-SAMSUNG (726-7864)
Phone: 1-888-987-HELP (4357)
Internet Address:
www.samsung.com
©2014
Samsung Telecommunications
America, LLC. Samsung is a registered
trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung
Mobile Device?
For 24 hour information and assistance, we
offer a new FAQ/ARS System (Automated
Response System) at:
www.samsung.com/us/support
Table of Contents
Section 1: Health/Safety
Information .................................. 2
FCC Part 15 Information to User . . . . 4
Section 2: Warranty
Information .................................. 6
Standard Limited Warranty . . . . . . . . 6
Index .......................................... 21
1
Section 1: Health/Safety
Information
This section outlines the safety precautions
associated with using your device. The
terms "device" or "mobile device" are used
in this section to refer to your Gear. Read this
information before using your mobile device.
2
Caution! The Gear Circle® contains magnets
in its earbuds. The American Health
Association (US) and the Medicines
and Healthcare Products Regulatory
Agency (UK) both warn that magnets
can affect the operation of implanted
pacemakers, cardioverters,
defibrillators, insulin pumps or other
electro medical devices (collectively,
"Medical Device") within the range
of 15cm (6 inches). If you are a user
of any of these Medical Devices, DO
NOT USE THE GEAR CIRCLE UNLESS
YOU HAVE CONSULTED WITH YOUR
PHYSICIAN.
Health/Safety Information
3
FCC Part 15 Information to
User
Pursuant to part 15.21 of the FCC Rules, you
are cautioned that changes or modifications
not expressly approved by Samsung could
void your authority to operate the device.
This device complies with part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This device may not
cause harmful interference, and (2) this
device must accept any interference
received, including interference that may
cause undesired operation.
Note: This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
4
and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct
the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Health/Safety Information
5
Section 2: Warranty
Information
SAMSUNG TELECOMMUNICATIONS
AMERICA, LLC (“SAMSUNG”) warrants that
SAMSUNG's devices and accessories
("Products") are free from defects in
material and workmanship under normal use
and service.
Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)
Phone: 1-888-987-HELP (4357)
Standard Limited Warranty
What is covered and for how long?
The warranty period commences upon the
date of purchase by the first consumer
purchaser and continuing for the following
specified period of time after that date:
6
Device
1 Year
Battery(ies)*
1 Year
Other Accessories* 1 Year
*If applicable.
What is not covered?
This Limited Warranty is conditioned upon
proper use of the Product.
This Limited Warranty does not cover: (a)
defects or damage resulting from accident,
misuse, abnormal use, abnormal conditions,
improper storage, exposure to liquid,
moisture, dampness, sand or dirt, neglect, or
unusual physical, electrical or
electromechanical stress; (b) scratches,
dents and cosmetic damage, unless caused
by SAMSUNG; (c) defects or damage
resulting from excessive force or use of a
metallic object when pressing on a touch
screen; (d) equipment that has the serial
Warranty Information
7
number or the enhancement data code
removed, defaced, damaged, altered or
made illegible; (e) ordinary wear and tear;
(f) defects or damage resulting from the use
of Product in conjunction or connection with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by
SAMSUNG; (g) defects or damage resulting
from improper testing, operation,
maintenance, installation, service, or
adjustment not furnished or approved by
SAMSUNG, including but not limited to
installation of unauthorized software and
unauthorized root access, both of which
shall void this limited warranty; (h) defects or
damage resulting from external causes such
as collision with an object, fire, flooding, dirt,
windstorm, lightning, earthquake, exposure
to weather conditions, theft, blown fuse, or
improper use of any electrical source;
(i) defects or damage resulting from cellular
signal reception or transmission, or viruses
8
or other software problems introduced into
the Product; or (j) Product used or purchased
outside the United States. This Limited
Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or
the battery leaks, and this Limited Warranty
does not cover any battery if (i) the battery
has been charged by a battery charger not
specified or approved by SAMSUNG for
charging the battery; (ii) any of the seals on
the battery are broken or show evidence of
tampering; or (iii) the battery has been used
in equipment other than the SAMSUNG
device for which it is specified.
What are SAMSUNG’s obligations?
During the applicable warranty period,
provided the Product is returned in
accordance with the terms of this Limited
Warranty, SAMSUNG will repair or replace
the Product, at SAMSUNG’s sole option,
without charge. SAMSUNG may, at
SAMSUNG’s sole option, use rebuilt,
Warranty Information
9
reconditioned, or new parts or components
when repairing any Product, or may replace
the Product with a rebuilt, reconditioned or
new Product.
Repaired/replaced cases, pouches and
holsters will be warranted for a period of
ninety (90) days. All other repaired/replaced
Products will be warranted for a period equal
to the remainder of the original Limited
Warranty on the original Product or for ninety
(90) days, whichever is longer. All replaced
Products, parts, components, boards and
equipment shall become the property of
SAMSUNG. Except to any extent expressly
allowed by applicable law, transfer or
assignment of this Limited Warranty is
prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited
Warranty, you must return the Product to an
authorized phone service facility in an
adequate container for shipping,
10
accompanied by the sales receipt or
comparable proof of sale showing the
original date of purchase, the serial number
of the Product and the seller’s name and
address.
To obtain assistance on where to deliver the
Product, please call SAMSUNG Customer
Care at 1-888-987-4357. If SAMSUNG
determines that any Product is not covered
by this Limited Warranty, you must pay all
parts, shipping, and labor charges for the
repair or return of such Product.
You should keep a separate backup copy of
any contents of the Product before delivering
the Product to SAMSUNG for warranty
service, as some or all of the contents may
be deleted or reformatted during the course
of warranty service.
Warranty Information
11
What are the limits on SAMSUNG’s liability?
THIS LIMITED WARRANTY SETS OUT THE
FULL EXTENT OF SAMSUNG’S
RESPONSIBILITIES, AND THE EXCLUSIVE
REMEDY REGARDING THE PRODUCTS.
ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN
NO EVENT SHALL SAMSUNG BE LIABLE FOR
DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT OR FOR, WITHOUT
LIMITATION, COMMERCIAL LOSS OF ANY
SORT; LOSS OF USE, TIME, DATA,
REPUTATION, OPPORTUNITY, GOODWILL,
PROFITS OR SAVINGS; INCONVENIENCE;
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES; OR DAMAGES ARISING
FROM THE USE OR INABILITY TO USE THE
PRODUCT. SOME STATES AND
JURISDICTIONS DO NOT ALLOW
12
LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, OR THE DISCLAIMER OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS AND DISCLAIMERS MAY NOT
APPLY TO YOU.
SAMSUNG MAKES NO WARRANTIES OR
REPRESENTATIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE
QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE OR SUITABILITY OF ANY
THIRD-PARTY SOFTWARE OR EQUIPMENT
USED IN CONJUNCTION WITH THE PRODUCT,
OR THE ABILITY TO INTEGRATE ANY SUCH
SOFTWARE OR EQUIPMENT WITH THE
PRODUCT, WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT IS INCLUDED
WITH THE PRODUCT DISTRIBUTED BY
SAMSUNG OR OTHERWISE. RESPONSIBILITY
FOR THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE AND
SUITABILITY OF ANY SUCH THIRD-PARTY
Warranty Information
13
SOFTWARE OR EQUIPMENT RESTS SOLELY
WITH THE USER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT.
Nothing in the Product instructions or
information shall be construed to create an
express warranty of any kind with respect to
the Products. No agent, employee, dealer,
representative or reseller is authorized to
modify or extend this Limited Warranty or to
make binding representations or claims,
whether in advertising, presentations or
otherwise, on behalf of SAMSUNG regarding
the Products or this Limited Warranty.
This Limited Warranty gives you specific
legal rights, and you may also have other
rights that vary from state to state.
What is the procedure for resolving disputes?
ALL DISPUTES WITH SAMSUNG ARISING IN
ANY WAY FROM THIS LIMITED WARRANTY
OR THE SALE, CONDITION OR
14
PERFORMANCE OF THE PRODUCTS SHALL
BE RESOLVED EXCLUSIVELY THROUGH FINAL
AND BINDING ARBITRATION, AND NOT BY A
COURT OR JURY.
Any such dispute shall not be combined or
consolidated with a dispute involving any
other person’s or entity’s Product or claim,
and specifically, without limitation of the
foregoing, shall not under any
circumstances proceed as part of a class
action. The arbitration shall be conducted
before a single arbitrator, whose award may
not exceed, in form or amount, the relief
allowed by the applicable law. The
arbitration shall be conducted according to
the American Arbitration Association (AAA)
Commercial Arbitration Rules applicable to
consumer disputes. This arbitration
provision is entered pursuant to the Federal
Arbitration Act. The laws of the State of
Texas, without reference to its choice of
laws principles, shall govern the
Warranty Information
15
interpretation of the Limited Warranty and all
disputes that are subject to this arbitration
provision. The arbitrator shall decide all
issues of interpretation and application of
this arbitration provision and the Limited
Warranty.
For any arbitration in which your total
damage claims, exclusive of attorney fees
and expert witness fees, are $5,000.00 or
less (“Small Claim”), the arbitrator may, if
you prevail, award your reasonable attorney
fees, expert witness fees and costs as part
of any award, but may not grant SAMSUNG
its attorney fees, expert witness fees or
costs unless it is determined that the claim
was brought in bad faith. In a Small Claim
case, you shall be required to pay no more
than half of the total administrative, facility
and arbitrator fees, or $50.00 of such fees,
whichever is less, and SAMSUNG shall pay
the remainder of such fees. Administrative,
facility and arbitrator fees for arbitrations in
16
which your total damage claims, exclusive of
attorney fees and expert witness fees,
exceed $5,000.00 (“Large Claim”) shall be
determined according to AAA rules. In a
Large Claim case, the arbitrator may grant to
the prevailing party, or apportion among the
parties, reasonable attorney fees, expert
witness fees and costs. Judgment may be
entered on the arbitrator’s award in any
court of competent jurisdiction.
This arbitration provision also applies to
claims against SAMSUNG’s employees,
representatives and affiliates if any such
claim arises from the Product’s sale,
condition or performance.
You may opt out of this dispute resolution
procedure by providing notice to SAMSUNG no
later than 30 calendar days from the date of
the first consumer purchaser’s purchase of
the Product. To opt out, you must send notice
by e-mail to optout@sta.samsung.com, with
the subject line: “Arbitration Opt Out.” You
Warranty Information
17
must include in the opt out e-mail (a) your
name and address; (b) the date on which the
Product was purchased; (c) the Product model
name or model number; and (d) the IMEI or
MEID or Serial Number, as applicable, if you
have it (the IMEI or MEID or Serial Number can
be found (i) on the Product box; (ii) on the
Product information screen, which can be
found under “Settings;” (iii) on a label on the
back of the Product beneath the battery, if the
battery is removable; and (iv) on the outside of
the Product if the battery is not removable).
Alternatively, you may opt out by calling
1-888-987-4357 no later than 30 calendar
days from the date of the first consumer
purchaser’s purchase of the Product and
providing the same information. These are the
only two forms of notice that will be effective
to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure
18
will not affect the coverage of the Limited
Warranty in any way, and you will continue to
enjoy the benefits of the Limited Warranty.
Severability
If any portion of this Limited Warranty is held
to be illegal or unenforceable, such partial
illegality or unenforceability shall not affect
the enforceability of the remainder of the
Limited Warranty.
Precautions for Transfer and
Disposal
If data stored on this device is deleted or
reformatted using the standard methods, the
data only appears to be removed on a
superficial level, and it may be possible for
someone to retrieve and reuse the data by
means of special software.
To avoid unintended information leaks and
other problems of this sort, it is
recommended that the device be returned to
Samsung’s Customer Care Center for an
Warranty Information
19
Extended File System (EFS) Clear which will
eliminate all user memory and return all
settings to default settings. Please contact
the Samsung Customer Care Center for
details.
Important! Please provide warranty
information (proof of purchase) to
Samsung’s Customer Care Center
in order to provide this service at
no charge. If the warranty has
expired on the device, charges
may apply.
No reproduction in whole or in part allowed
without prior written approval. Specifications
and availability subject to change without
notice. [090114]
20
Index
H
Health and Safety Information 2
S
Standard Limited Warranty 6
W
Warranty Information 6
21